Jandy Pro Series Reviews

Our pool for over 30 years had a DE Filter and we had to have a separation tank when we backwash because of the location of the pool in the neighborhood. So over the years, I’ve been nursing this old Anthony pool equipment and they’re harder and harder to find. My pool service provider recommended Jandy Pro cartridge filter which would eliminate all the excess work. So I went over to the store over the winter, took a look at it, and it was a no-brainer. Then we had the filter installed some time in March and opened the pool in May. We have 11 grandchildren that live within walking distance, and this a very child-active area, and we have people in the pool all the time. We also had a 4th of July party where we invited a lot of people. A lot of people came and that was the only time this summer that the water got slightly grey. My wife and I decided to leave the pump all night and by the next day, it was crystal clear.

I own a pool cleaning business. I purchased Jandy Pro Series equipment for my customers and I also purchased it for my house because I was upgrading to new energy efficient equipment and getting rid of the single speed outdated stuff. Their customer service and their reps are outstanding. I bought a variable speed, a heater, blower, filter, booster pump, pool cleaner and another pump for my water heater. I did the installation myself and it was wonderful. The products are very user-friendly that anybody can do it. They're top of the line and very reasonable compared to some of the other ones that are out there. They have made my pool maintenance a lot easier because everything is compatible with my system and I have the ability to control it from my phone.

I called Thomas Pools, a local store and they referred the Jandy brand heater. The guy installed it but he couldn’t make it work. He said something was stuck in the pipe in the swimming pool. When the pool water gets to the spa, the water will be drained quickly. Every ten minutes, the spa water goes 1 inch lower and eventually, it drains out. I called Jandy to check the equipment and their customer service team answered my questions. It was a good interaction. They made an appointment and sent the same local maintenance service guy that comes to my house. He checked it and there was no problem. Then, he called me and said that there was something wrong with the pipe. Something was stuck and blocks the water to return to the spa.

The heat pump that I had was broken and the technician that I called for a different service recommended Jandy Pro. I purchased the product that he recommended and he installed it. The pump had a good, reasonable price and it was worth the price. It's working perfectly so far and it's keeping the pool cleaner because it suctions enough water, unlike the previous pump we had. Also, we clean the filter less now.

I got a brand-new pool from Jandy and the pool builder. The products appear to be fine and when it's working, its maintenance is very low. However, in the beginning, it was a complete nightmare with the whole salt cell system. The three control boards and the master system of the AquaPure Sanitation System kept going down. As soon as I put the system, we had nothing but issues. It wasn’t working and we replaced the boards. Then, the LED went out two months ago. I had to replace the salt cell a couple of months before that and it was out of warranty. They called a local repair place and put me in contact with them. Prior to that, I was going with the pool builder because it was under warranty with their rep. I've had the system for five years and I would recommend Jandy as long as they have the salt cell figured out. However, people should get an extended warranty.

I purchased a Jandy pool heater through an authorized dealer in town and they came and installed it. Our other heater was almost 20 years old and it had gone out. I was happy to go with the Jandy product and also the fact that the units are smaller now than they were 20 years ago, which is nice. The cost of the equipment is good for its good quality too. My husband does the regular maintenance but we have a pool professional come in if there's an outage. All in all, I'd recommend Jandy. They're a good name in the industry so I was happy when they offered the product to me.

Jandy responded to my Consumer Affairs complaint immediately and Nick sent a new Truclear Salt System overnight via Fed Ex. Problem solved. The new display works as it should and the pool is crystal clear. Thank you Nick and Jandy for a speedy resolution.

We bought a low-flow medium head pump from Jandy. We may have bought a pump that was a little bit too big. But we're expanding the pool in the future and that was what we had in mind. We had a little problem because I've got a paper filter in the pool and it raised the pressure on the filter 'cause the pressure of the pump was high, and we had to put a restrictor on the outgoing pipe of the pump to try to get the pressure down. So, it did cause a problem, but it's not the pump's fault. The pump itself was fine. It's a good pump and it's reasonable for its price. Hopefully, it will provide the good service it's supposed to.

I got a brand-new pool and my contractor suggested that I buy the cartridge filter from Jandy Pro Series. I went off with their recommendation, they installed the product and then they just gave me the warranty to fill out and hand in. The filter seems to be working well.

I’ve purchased several equipment from Jandy over the last year and a half. Jandy is good. The ability to control all the equipment without having really many issues is the reason why I went with them, with the AquaLink that I had. We had our pool already done and I had an AquaLink, and then we went with all Jandy equipment except for the pool lights. My lights are Hayward and the Jandy equipment doesn’t communicate with them that well. I looked into getting technical support and I didn’t get a lot of support in that regard so I wasn’t very happy. But other than that, the equipment is running fine.

I take care of my pool's maintenance myself. But recently, I had a problem that was a little out of my scope so I needed the assistance of my pool guy. He told me about Jandy Pro and I went with what his recommendation was. He arranged the purchase of a Jandy DEV48 for me then he just billed me accordingly. The filter's pretty nice and very good quality. It also has a good warranty. Overall, I was very happy with my experience.

My unit before wasn’t working correctly so I had to purchase a new Jandy Pro saninatition system. My pool professional had recommended the original one and since I had already all the components, I thought it was just the chlorinator that I needed so I purchased that to keep everything consistent. I was a bit disappointed that once you’re stuck with certain error codes it’s not easy to troubleshoot. Even though you have the manual it’s not clear and simple on which component is defective. But the product is of good quality and is working fine. It has improved the maintenance of our pool dramatically. If I have to compare it to putting chlorine in the pool, it’s much easier to maintain with this type of equipment.

I did a lot of research and I went with Jandy Pro Series' best model and unit for longevity and usage. However, knowing what I know now, I would have never purchased it. The shipping was fine and everything was delivered but there was a problem on the heater after it was installed. Initially it ran fine but then it crapped. It took me two and a half months to finally get Jandy to send someone out to fix the damn thing because there was no Jandy dealer network whatsoever in Wisconsin, and I did not know that.

I got a Jandy Pro heat pump to enjoy the pool longer. Jandy has got all kinds of stuff so their reputation is pretty reliable. I bought the heat pump from an online place and it was easy. I had to do everything myself and find the people that I needed to come and do it. I had some technical questions back then with them but they were able to answer my questions. At the beginning the pump was turning off but it had nothing to do with the equipment, it was more electrical work. One of the major things why I hired them is because the equipment is energy efficient and so far the quality of the equipment has been good. It does what it's supposed to do.

My tube guy bought Jandy Pro Series FloPro pump and installed it for the hot tub. I've had that in for two months and it's running fine. It has more volume to it and it's a lot quieter than the previous one. Also, it's a newer model and more efficient.

The original equipment for our pool was a Jandy and it was twenty-some years old. We got a heater from them and while the previous unit had worked fine, the new one did not. It only worked for about a day or two and then the igniter was broken. So, we had to have a new one put into the heater. I took care of that situation with the installer, SchagrinGAS out of Delaware. They sent a serviceman right away but he didn't have the parts needed.

After 14 years, my original pool heater died and I looked at both Jandy and Rayburn. I liked the smaller size and the footprint of the Jandy. It was also recommended by equipment professionals. So, I had one installed. Since getting the new heater, I've noticed that it's not quite as powerful as the previous one which surprised me. They're both the same weight but then the new one is three and a half degrees an hour whereas the older one was closer to four.

We contracted out to have our pool built and installed and all the equipment were purchased by the contractor. So far, the quality of the Jandy equipment that we have is okay but it is loud. This is the first time I’ve had a pool here in Maryland and I don’t recall what my equipment was when I had a pool in Vegas so I don’t know if that’s how all the pool equipment is supposed to be or if it’s just the Jandy equipment.

I've had a pool for eight years and we bought the whole chlorination system back then. I had the salt cell replaced and the pool guy was the one who ordered the Jandy cell. But my problem is that Jandy doesn't make the chlorinator itself anymore. The representative I called said that they didn’t have anything that would match up with the new cell. So that didn’t make me very happy. Now, I'm back to a chlorine pool. I'm adding chlorine every other day and that really bothers me. I liked the salt water and I'd like to be notified if they do come out with a chlorinator system.

My Jandy salt system for my pool was purchased through Aqua Vision in Marietta, Georgia and was installed in June of last year. It was only in use for four months. Then when I restarted my pool this year, I couldn’t get it to chlorinate over 50%, and it kept saying, “Low temp, low salt.” It had the three-year warranty on it. I kept calling Jandy and they were willing to work with me. Even when I got to the wrong department, they let me know who I needed to contact about this particular thing.

The Jandy heater I had got old. I got a few more years out of it than it was expected to have. I replaced it with another Jandy and purchasing from their dealer was a perfect experience. He took care of the process and it went smooth as glass. A pool professional installed the heater and it's been performing well since. The new heater is better than the one it replaced. It fires up faster and heats everything faster as a result. I'm very satisfied with it. I'd definitely recommend Jandy.

Our pool maintenance guy for years explained to me that he had a quality product from Jandy Pro at a valuable price versus some of the other brand names out there that we all know. I trust him so I agreed with him and went with it. He installed the equipment with ease and it’s been working fine. I find the motor to be quite silent and smooth-running. All the plastic casing and plastic parts seemed to have been innovations over the last year over the old metal and steel. There are no issues so far, which is good. I have a quality product at a fair price, which is always appreciated in this day and age.

A pool professional recommended Jandy. The product has been working fine since the installation. We had an issue with the original one that was put in, which was the same one. It lasted for two years only.

The previous pool pump I had burnt out, and Jandy Pro was recommended by my pool guy. It's better because it's a variable speed one, and I didn't have that before. It's also a little more economical with the electric. So far, the quality of the product is all right and I'm pleased with what it's doing for me. I would recommend Jandy Pro.

I had to replace my equipment and through recommendations, I bought the Jandy equipment. I recently purchased a variable speed pump, filters and a couple other different pool products. I initially had those installed and then, I made some modifications with some re-plumbing and re-piping. I’m very happy with all the choices of the pool pump, the optional controller, and the filter and the recommended WiFi controller option has been extremely helpful. Also, I'm impressed as a first time pool owner. It’s easy for a first time owner because of all the online support available and it was helpful for me to register my equipment with Jandy.

The FloPro Speed Pump from Jandy has been running flawlessly. The one kind of beef that I had after I bought it was I couldn’t put my booster pump up to it. I would’ve had to get a more expensive model to be able to tap in the power to the pump and have the primary pump tied to the booster pump. I gotta be careful because if the Jandy pump turns off when the booster pump’s on, then the booster pump can fry out. There’s no auxiliary output power on this model. So, my recommendation to Jandy would be to provide that auxiliary output power to a booster pump from the main pump, in lower-level models. That would be cool.

The pool builder recommended Jandy Pro to me. The FloPro pump is fine, although it uses more electricity than I thought it would. The spa heater is good too, but the thermostat seems to always go higher than I set it at. If I set it at 104, it may go up to 107. But it does heat up within about 30 minutes. So, once the heat starts, I don’t have any problem with it. It just doesn’t maintain the heat at the thermostat where I set it at. But aside from that, the quality of the products seems fine.

I've been using Jandy Pro's product now for about two months. It came with the pool when I purchased it. It has been great but it’s unfortunate that some people that install these products do not tell you anything about them. A professional pool company installed a variable speed pump. It has the salt system and the wireless modem. If somebody had gone over and gave me proper end services, it would have made the process a lot easier and a lot nicer.

First, my pool is four years old and technically out of warranty. But I need to go back in history as to the original installation. My pool was designed for a seven station, digitally controlled vacuum "Caretaker" system. Within mere days, the electronics failed. The Jandy representative made three replacements, all failing in a matter of days. It seems outside temperature was frying the electronics. I was told that was not an issue, yet also know that it is a problem with the system and there have been very similar complaints in several areas, for example in Phoenix as reported by a pool service provider professional technician.

My purchase experience from Jandy was fine. They were able to get 100% of what I needed because I ended up having to swap more equipment out later after the pump was installed. The local store, Palm Tree Pools in Oviedo, Florida, has Jandy reps. They installed my pump and filter. I was going from Hayward to Jandy, so I had some compatibility issues that they've attempted to address. There were some ancillary stuff that I had to do. I have an automated pool system using a Hayward OmniLogic, which allows me to control my stuff. So, one of their variable speed pumps wasn't gonna function with my system, so I had to buy just a single-speed pump to be able to control it.

We had an old pool that never had a heater and a pool professional recommended Jandy Pro. All I do is turn it on and off and he maintains it. With the equipment I could use the pool earlier in the season and hopefully later in the season when it cools down. Everything's great.

We have previously lived in a place with a saltwater pool and when we bought this place, it had a chlorine pool. So, we wanted to have a saltwater pool, so there was no question about getting a saltwater chlorinator. Before, we had a Zodiac Clearwater. It was great, but they don’t make those anymore. So then, Jandy Pro was the next one that was the most similar. Our saltwater chlorinator is running fine. The persons who installed it were quite knowledgeable about the product and got it all set up quickly. It was a retrofit, so they put it into the existing pool that we were working where we have a chlorine pool to a saltwater system. The chlorine levels are as expected the way they should be that requires little or no maintenance or attention. I maintain it, and the only maintenance so far that we’ve required is just changing the chlorine level that is boosting the percentage. The product's quality is right on the money.

I had a professional install my Jandy Pro Series and I’m a little bit disappointed that he didn’t come back and go over everything with us. I don’t know when I’m supposed to be adding salt. I like to talk with customer service and see if we can get someone out there. I wanna make sure that we do everything correctly but so far, I’ve been doing the maintenance myself and I’m satisfied with the product.

We resurfaced our pool and we added the salt water system which was with Jandy. The only thing that was really confusing to me was how much salt to add because if you looked at the tables, I was about ready to put 500 pounds of salt in the pool and people were saying to not do that because then I'm gonna add too much and that was the tricky part. I added the first five bags and then I added another four bags, two bags at a time on two other day until it gets me to where I needed to be as far as the salt in the system.

I was replacing my pump when I purchased from Jandy Pro. The pool professional recommended it to me, and the installation was made by a professional, too. They maintain it as well. Since we had it, it has been fine, and I'd recommend it.

Jandy was referred to me by other people who had their products. I had a new pool built and I had my contractor install a Jandy Pro then. Since installation, I haven't had any problems with it.

I had a pool installed and the contractor installed Truclear. It's the saltwater chlorinator from the Jandy Pro Series and it's been fine so far.

A professional recommended Jandy Pro to me, and the installation was made by a professional too. The performance of the heater, as well as its cost, have both been fine. I'm satisfied.

I contracted with a company to build a pool for me and they took care of purchasing the parts for the whole pump equipment to filter the pool from Jandy. At this point, the pumps work as expected and I don't have any complaints about them. But they're a little loud and if Jandy could figure out a way to make them a little quieter, that would be beneficial.

We have a pool business. We have some customers that have products like Hayward and Pentair, so we give them the option, but we definitely try to recommend Jandy. The Variable Speed is something that we highly recommend because it lasts longer. It’s better quality and it also is cost-effective over the long term. The better unit, the less power. The total experience is really good because it’s a smoother running pump. I also have one of their catalog books, so that always helps. If I have an issue with any of our products, we call and we troubleshoot. Their tech support is great. The warranty system and how they do that are awesome. Also, how I put in my rebate is great. Keep up the good work with the product quality. It’s fantastic.

I recently filed a complaint regarding my Pro Series lights as well as the Jandy Care Taker system. I was immediately contacted by "Ray" at Zodiac lights. He listened and understood my issue. He has replaced the lights and the call was entirely gracious. Ray exhibited the epitome of "customer service". I am upgrading my rating from 1, to 5 as far as the lights are concerned. However, I am going to register the Care Taker complaint again, with more detail as I've not have a word from the Care Taker division.

I bought a lot of equipment from Jandy last year. I got the AquaLink, and I got the new pump with the two-speed motor. And then I had a problem with the motor this year. It burnt out. And Jandy gave me some references. The customer service reps were really nice. They got me the information and they helped me get a tech out here as soon as they could. The tech came out and he was good. The pool pump is under warranty, and he got it working properly. I also did some extra stuff this year like adding Jandy automatic valves, and it's working really good now.

The guy who does my pool recommended Jandy Pro. I purchased the equipment online and he installed it. Now, the water is continuing to move. My experience has been a piece of cake.

Jandy was recommended to us by our pool person. Since the installation of our pool and spa heater, it's been working fine. However, we might have a small issue as it seems that our pump is sucking a lot more air. We noticed the problem soon after he put the unit in for us.

I went to my pool supplier that I usually buy my pool supplies from. They told me that I may need a new pump soon and recommended a Jandy pump. It was on sale at the time and I decided to but it. My old pump was almost 10 years old and the timing of getting the new one couldn't have worked any better because the old one ended up going on me on a Sunday afternoon. And it just so happened that I purchased a pump a day before. So, it worked out well. I installed the new pump and had no problems. Everything has been fine since then.

The purchase that I made was a replacement for a failed pump that was previously installed. Based on the previous failure of the pump, quality is not that high given that this was a replacement for that. But it was a one-for-one swap out so I couldn't complain with the ease of installation of the new one. With the pump previously being down, Jandy needed some time to get the pool back to normal. But since then, it's working again as expected and doing what it should be.

We had pool service and they said we needed a cartridge filter, and they purchased one from Jandy. The quality is okay and it’s functioning fine.

Jandy Pro provided me with two service people, one of whom, I actually used years ago with a different salt system. However, I just bought the pump, so I’m not really in the mood to spend money on a service call right now. When I feel like paying for a service call, I will have him come out and show us how it all works.

I used one of Jandy's approved companies when it came to upgrading my equipment. I bought a new LXi heater 400k BTU, the one with the nickel Cupro heat exchanger, I got a new blower, a whole AquaLink system and some nicheless lights to go into my pool wall. I give all the hard equipment high marks. Everything has been working fine and I'm very pleased overall.

I moved from Long Island to Georgia and it's hot down here. I also bought a house and I wanted a pool. So I got one and I purchased everything from Jandy like the CV 340 Cartridge filter, the pump, and the heater. I also got the Polaris, the little robot that goes around the pool, from them. I have the whole AquaLink system, too, and I love that old kinda wireless control system. I have Jandy's LED lights that change colors as well. But I've been in the lighting industry for 30 years and the quality of these lights needs a lot to be desired. Other than that, the products I got from them are great. I like the equipment and they're very well-made. I've been happy with them so far.

I got my Jandy TrueClear Salt Water Chlorinator from a local pool place around here, and it was the first Jandy that I bought. I did the installation myself and there was no problem at all. And since it was installed, it seems to be doing well. I've got a 30,000-gallon pool and my chlorination is good. I'll recommend Jandy all the way. Jandy had a good price line, and it had a good recommendation for us. Apparently, the customer service is really good, where the others have started to kinda decline. I'd tell my friends to get Jandy as well.

We had a pool installed and my experience with Jandy Pro has been good. The contractor dealt with the purchase of equipment and the quality looks great. The performance has been very good too.

I purchased the Jandy Pro Series through our pool builder for our newly installed pool. The installation went seamless and now I’m maintaining it. It's reliable and it does its job.

We had a pool renovation and the contractor gave me a little bit of information about the 1.0 horsepower, full-rated, three-phase Jandy Pro heater. The installation process was excellent. It looks real nice and everything works perfectly except the motor. It needs a new motor. The thing has only been two years old. I called customer service and they told me I'm out of warranty, and "See you later." Their stuff works good, but motors should last more than a couple of years. But they don't make the motor.

I don't have a heater that's working and when I purchased the model that I was trying to replace, supposedly Jandy discontinued that model and they had a different model, which I found out after I had purchased the one that I already had at my home. The tech talked to Jandy and Jandy had an upgraded modern model with the same BTU. They found it in the warehouse that was local, and the dealer that I got it from called me back and said, "We got it in the warehouse if you want it. It's not the same one that you had but it's the same type for the capability." I said it was fine and they delivered the thing on the second week of May.

I had the company that installed my pool install my Jandy Pro equipment and the installation process went very good. I like the Jandy products. They have very good products.

The owner of the house purchased a FloPro variable speed pump from Jandy and I had it installed. The guy who came out was very nice and sweet. I had to run off somewhere and I called him 'cause he had left to pick up the pump. He called me when he was done and told me that he left and shut my gate for me. When I finally made it home a few hours later, I called him and he answered the phone just fine, and I told him that it was working perfect. And he told me to call him if I have any more issues.

I got my Jandy Pro equipment through a contractor and it was installed very good. It's also performing very good.

I have installed four of these guys for our clients and have had a positive experience. Until now I have only sold the Pentair Mastertemp 400 and Rheem m406a models. It combines the convenient size of the MasterTemp and the Aqualink interface capability of the Rheem into one unit. Since 90% of our clients have Aqualink automation systems this is a big plus. Easy to install with its versatile set of PVC unions and external gas line. Having Mathew ** promptly troubleshoot issues I have is a big bonus. So yea!!! We won't sell another type of heater.

The initial pump we had died on us and someone at the pool store recommended a Jandy brand and we found the right person to install it. He was an independent individual that installed pumps. The installation wasn’t too difficult. They just had to make some modifications on electrical because we have 110 and it needed to be 220. The pump is pretty quiet compared to the last one. We barely know it’s on. So far, it’s been great. The quality seems like it’s a really durable pump. In a few more months we’ll be able to see what we’re saving as far as electric. Being a variable speed, it fluctuates according to the water so, our bill should be lower. That’s what we really expect. I would recommend to people to do their research and research the different products that are out there before they make a decision. But I feel we made the right decision especially with the rebate from the electric company. So, it must be very energy-efficient for you to qualify for a rebate.

I've had a good experience with Jandy Pro Series. We bought the house a year and a half ago and at the time of the inspection, we found out the old heater that had been here since 2008 was no longer functioning. A salesperson came out and brought me brochures and made the recommendation. And then a few days later, South Florida Pool Heating came in and installed the heater. I wasn’t here at the house when they did it, but they came in in the morning and had it done within a couple of hours. It went smoothly and the product seems to function well. When we want heat, we know we can have the pool heated within three, four hours’ time. The cost was fair based on what I’ve been told by some of my other friends in the neighborhood.

Our pump had broken and Jandy Pro Series was the best choice that we could make. I saw the cost-saving reason behind it, but I did not know about the brand until the pool company informed me about it. I had the product installed by my professional and it's superb. It a quiet pump. I can sleep at night and I’ve been saving myself some money every month. The representatives were professional, courteous and customer service oriented. My experience altogether has been outstanding.

We had a pool with Jandy equipment for 18 years. We have since relocated and are living in Arizona. We had another pool installed and our preference for Jandy equipment helped lead us to the builder we selected. We maintain our own pool and we got a cartridge filter from Jandy. Their larger filters are now easier to remove and install. Also, the canister is now a lot easier to manage than it used to be. I no longer have the fear of the thing popping off at me once I relieve the pressure.

The pool pump was noisy and old, and I didn’t want any problems. A contractor recommended everything that we’d do and I bought the whole Jandy Pro Series thing with the heater and the air conditioning, with everything electric. The new pump is much better now, and it’s quiet and much stronger. So far, the quality of the Jandy Pro Series products is good. I will recommend them.

I put a new pool in and my brother owns a pool cleaning business and he recommended the Jandy Pro Series products. I got 2 variable speed pumps, 2 filters, a chlorine generator, a refill system, and then the automated filter. It was installed by a pool professional and it went well. Then I set the schedules for the pool professional for the changing and cleaning of the filters. I've had the Jandy products for a year and a half now, and they have been performing well. But there have been a few oddities which I don’t understand. I check it and it’s not programmed, or my pump will change speeds at 5:00 o’clock in the evening. And my waterfall’s running even though according to the program, it’s not. Near as I can tell, I don’t have that program, but it must be someplace. In any case, I use my brother to do the customer service for the Jandy products because he got the contact and he works directly with Jandy and their rep Mike.

I got the best pool guy in Palm Beach County and he bought the heater and put it all together. The quality is great and I would recommend it.

We had a very old heater, so I looked online for some reviews and did some pricing of my own and ringing around. We decided to go with Jandy and we were very, very happy with our installers. They did a very good job with explaining the benefits of the product. Its quality has been good so far. But if the timer was set to go off while you've been using the jacuzzi heater, the Jandy turns off. But when the timer comes on the next day, it starts again. So there's no way to turn it off once, and you can only get power to it if the pool is on. So it's really easy to forget to turn the pool back on to turn it off. So you end up heating your whole pool when you didn't know you were going to. It has happened to us numerous times. So things can be quite expensive and you end up overheating for longer than you wanted.

Jandy Pro is a really great company that’s easy to work with and provide quality products. My direct experience with Jandy wasn't much but it was great and very smooth. We had a pool built about a year ago and one of the lights from Jandy had started to fail in some way, shape or form. I called Jandy and they informed me how to go through the process of getting it replaced. The representative has been super kind and very professional. I called some local Jandy distributors and they handled the rest. The Jandy products are great and good quality. We’ve been very happy with Jandy so far and others should try them out.

My Jandy LED pool light was malfunctioning. One started blinking and not being in sync with the other ones, and then it would go out. I first told the pool contractor and then he gave me the information. It was a little difficult to get it all scheduled, for us to be able to be there for the technician when he came, but we got worked out. The light got replaced and now it works.

I had the brand new pool installed and the pool company put the Jandy Pro Series TruClear Saltwater Chlorinator in. They did a nice pool and they put nice equipment in, and everything was nice and perfect. The Jandy Pro product was actually very good and it has been performing very well since it was installed. It is very small, like the salt generator, but it does a very good job based on the experience that I had with it. So, I was surprised because I had the Pentair, which was a big equipment, at the other house but it was not doing as a good job as the small one from Jandy Pro.

Purchasing our Jandy heater was wonderful. The equipment is fantastic. We have used Jandy before and we have been very, very happy with the performance of their equipment. I love that the heater is very compact now and got the same functions that the old Jandy used to do. It’s wonderful that they changed it a little bit.

The contractor who did our house was the one who purchased the Jandy TruClear Saltwater Chlorination and it was not bad. We do not need to keep adding chlorine in the pool. However, the sensor doesn’t read. An error shows that there's no flow or sometimes the salt is low. When I got it tested in the lab, they said, "No, everything's fine". I called their customer service and they told me, “Okay, just go online and choose the nearest dealer and they're gonna come and make a service on that." A company came over and they did some maintenance on it. So now, it's okay. Jandy Pro is good and I'd recommend it.

I got the pool and spa heater from Jandy through my pool company. It was stuff that they recommended. The pool professional installed it for me and it has been working fine since the installation.

We needed to re-service the pool and all the equipment was as old as the pool so it was time to replace everything. The pool professional recommended Jandy Pro Series. We purchased a couple of different things like LED pool lights, a variable speed pump and the heat pump. The pool guy did the installation. So far, the products are good. I’d recommend Jandy.

We just built a complete new pool in our backyard and we decided to get a pool heater and I did some research to see exactly what we needed and how big. I read the reviews of different manufacturers and pool heaters and their cost. We decided that Jandy would be the best fit and I’ve ordered it online. My pool builder installed it and everything was really great. I had one issue. There was a part that didn’t work correctly so when the heater was unheating it would freeze on the outside and stop working, even though it was not a freezing temperature.

I purchased a speed pump from Jandy and it's working fine. However, the AquaLink app stinks. There isn’t a lot you can do with it, especially on the auto timer. The max you can do is 30 minutes just for an auto clean. They have to keep restarting it if you want it to go any more, or you have to set a schedule for it. But it’s nice that it has an app, in general, to set the schedule and everything.

I have been trying to manually add the silver into the water on the pool which was almost a daily occurrence and it was not very fun. So, I talked to the local pool place that I'm dealing with now and they suggested I purchase a Nature2 chlorinator and sanitation system from Jandy Pro Series. I installed it myself on my Master Spa and it was difficult. I tried to seal off all the different ports so that water wasn't trying to back feed in and that was not happening. The water was trying to come up as I was drilling in and by that point, it was too late to call Jandy Pro about it. So I continued in and just dealt with the water until everything was sealed up. After I installed the equipment, everything has been going great. It's making it very easy to maintain my pool and turned it into a once a week type thing instead of daily. I would tell my friends to come on over and look at everything. I would also tell them that it's worth it.

When we bought the house last June, the pool and the spa were unheated so the pool company that was resurfacing our pool recommended the Jandy. They said it'd be more expensive to use a gas heater. But the Jandy JE heat pump that we purchased hasn't been good. It was not heating up the pool like we wanted it to. One morning when we got up, it had 12 inches of ice surrounding the outside of it. The bottom 12 inches of the unit was covered with ice. I talked to Kyle, their service person about it. He explained to me how heat pumps work. We've never owned a pool before so we're new at this. Our expectation was if it gets to be 50 degrees at night and we want to wake up to an 80-degree pool, we just turn on the pool heater. However, heat pumps don't work under 70 degrees because they're designed to work above 70 degrees temperature.

We purchased pretty much all of Jandy's equipment and the lights. We got everything through the person who did the pool remodel for us. He was the one who did all the ordering and installing. He suggested Jandy in his estimate and our older equipment that we replaced was also a Jandy, so we just went with the same brand. The lights look great. Everything seems to be working fine and I guess we’ll have a better sense once the pool season starts. But right now, everything seems to be working.

Our pool equipment went out and the technician that I use recommended that we get the Jandy Pro Series pool equipment. So, we bought it and the technician installed it. Compared to other pumps, it's a very expensive pump, but its quality is perfectly fine. It has been working perfectly fine in our pool since it was installed a month ago, and I just turn it on and off. I'd tell people that the Jandy Pro equipment is expensive but it works.

We wanted automation. I looked up on the internet and found an installer. They were independent installers but they were licensed by Jandy. The purchasing was easy. Everything went well. The product's good and the company was helpful. It takes some time to set it up because the whole of that is connected to the internet. But they have good tech support. They helped me use it with my computer and cellphone. They're very professional and they give you detailed help. They've got a very good help desk.

My pool professional recommended Jandy Pro Series and I got pump motor, lights, and the AquaPure chlorinator. Those were installed by the pool builder and the products were performing well. But the first light in the spa went out after only six months which the pool builder replaced, the AquaPure went out after 18 months which Jandy paid for, and then about six months later, some sort of sensor went on the AquaPure which Jandy also replaced.

We needed a pool filter because the previous one we had was bad. Our pool professional recommended Jandy Pro Series and we've had their filter for four months now. A different vendor installed the Jandy filter for us and it has been performing really well in our pool since it was installed. I would purchase this product again. Its quality is good and its cost is reasonable. It has made our pool cleaner and our pool maintenance much better. Jandy Pro is a great company and they have a good filter.

I needed a new filter that will hold the cartridge part and I bought it from a deal on eBay. When the installer installed it, there was a little valve missing on the top. So, I called Jandy Pro and within a couple of days, they sent me a whole new piece. Then when I was cutting up the box, I found it at the bottom. Customer service is great and the product is pretty good for the cost. Also, I had to clean my old filter once a week but this one, it has been two months and I've cleaned it once a month. It's a little larger than what I had, so it does a better job. I like it and I would recommend them.

We had a pool put in the house and we got from Jandy Pro the variable speed pump, air blower, chlorinator, a pool heater, LED lights, the AquaLink and the things that change the flow from the spa to the pool. Jandy Pro was recommended by a pool professional. We've only had the pool in for five weeks and the products have been performing really well and the price seems reasonable.

I wanted something called automation. I had a pool guy set up a system which allowed me to turn on the hot tub and various pool functions using the Jandy automation, and it came with a remote. I've had the Jandy automation for probably over a year now and it works flawlessly. I'm pleased with it. Jandy provided great service, and they're probably the best option out there for certain applications.

Compared to other providers, Jandy was rated well. Our cleaner is also within the same company. The Jandy pool pump was a replacement for a one that went bad. The people that installed it for us did all of the correspondence. They were fantastic because we end up getting it for free. It's running very well. All we do is pour in the chlorine and some acid every once in a while. Our pool looks perfect.

I have some Jandy equipment in my other homes and I liked their automatic equipment. There's pool and spa control. I have a new home that I purchased that had those controls on it, but the heater was not a Jandy heater and the older heater wasn't heating the pool. It wasn't powerful enough. So I contacted a local contractor and asked him what he recommended. He recommended the Jandy and he put the Jandy in, connected it with the existing Jandy pool controls. And the heater is working fantastic. I'm very happy with it and I love it.

I had an older pool equipment and a sand filter. I wanted to switch over from sand filter to a cartridge and I got a new pump from Jandy with the variable speed. I called the local, got quotes, found a local guy, and installed it. The installation was okay and it was easy for the installer. It turned out good and the cost is fair compared to the other equipment. Also, it has helped. The cleaner seems to be working better and saving energy.

Unfortunately, our pool is on the ocean side so it takes a beating. We were trying to get the warranty on the pool equipment but the company didn’t accept it and the pool guy suggested we use Jandy Pro Series. The cost was a little higher than we anticipated but the water heater is a good quality piece of equipment so far. With the way it’s made, we’ll get a little bit a life expectancy out of it than we had with the other ones.

The pool equipment filter that was purchased from Jandy Pro Series came with the package during the pool installation. Due to the fact that it was inherent in the package and it was the pool installer's choice, I'd assume that it was a good deal. I attempted to set it on my own, but I had to have help from the pool people. The pool professional installed it two months ago and, so far, its quality has looked good and I've had a good experience with it.

My old pump didn't work and my home warranty hired a company to put in a new one. They put in a Jandy pump and it has been working great. Everything's fine. If not, I would have called it in.

I had the pool converted from chlorine to saltwater, and I had a brand new saltwater chlorinator from Jandy installed. It's been working fine. I would recommend Jandy.

My pool builder purchased automation from Jandy Pro Series as part of my contract with him. It was the pool equipment that he recommended. Since the equipment was installed for me a month ago, it has been performing well. I called Jandy, though, to make minor adjustments after the pool began operating and the customer service rep from Jandy that I dealt with has been excellent. I've been reasonably satisfied with the equipment, but I have a problem with the lights on the pool. When I turn on my Sheer Descent, my fountain light goes on. The unit needs a new circuit board. But, otherwise, I'm happy with the equipment and I would recommend Jandy Pro Series.

We work heavily with Jandy. That's the brand that I always recommend to my clientele, whenever it comes to replacing a heater. A lot of the times, they already have Jandy equipment, so it's pretty easy to replace Jandy with Jandy. If there is a Rypak or a Hayward, I always suggest Jandy because we work heavily with them and they give us an extra year warranty for our clients. That's a really big incentive to get them if they don't already have Jandy to get on board with the Jandy products.

My pool guy purchased a new heater from Jandy Pro Series, since the equipment that I already had was also from Jandy. But the old heater that I had purchased before from Jandy was very problematic. For four years or so, it was always faulting out and not working right. We tried different pressure regulators, but right when I wanted to use the heater, it wouldn't work. In the past, I spoke briefly with a service rep to try to troubleshoot and get the equipment to work, and the customer service was fine. But nothing seemed to fix the heater or get it to work correctly. The new heater from Jandy is a newer model and we've had it for five months, and it has been doing fine. We've used the hot tub a couple of times when we wanted to and also when the temperature dropped. I've told my friends about the issues I had with my old heater, but I haven’t spoken with anybody about the new one.

I had a pool built and the contractors advised me to go with Jandy for the equipment. I got a few cleaning equipment from them and I had a really good experience. When I had a few issues, I called Jandy and they gave a number for a quick fix. Then the person showed up and fixed the problem. The equipment have been great and it worked perfectly. I've been very happy with them.

I had the fiber optic wheel that had different colors, but because it was a mechanical as opposed to electrical in the way it changes colors, it eventually dry rotted. I decided I was not going to replace it over with something that was there originally. I then did some research. I told the pool supply close by what I was trying to do and they recommended Jandy Pro, and so I went with them. They directed me to Jandy's website and then I filled in their paperwork to make sure the item was under warranty.

My old heat pump was gas-fired, had rusted out, and really wasn't much good for anything except blocking the scenery. It wasn't working after a while and our pool professional recommended we get the Jandy Pro Series. I didn't shop around much but the Jandy heat pump's cost was not exorbitant and I was prepared to pay it. Also, I would certainly recommend it to someone else.

I had a new pool built and I purchased various products from Jandy. The cost was fine and so far, the products are working good. I'd recommend Jandy.

I'm not a big fan of the Pentairs because we've had a lot of issues with them. I wanted to try something different instead of putting the same thing in. We do a lot of AquaLink and other Jandy products, so we decided to go ahead and try Jandy's heaters for a little bit. The footprint of the heaters is small compared to the heaters we usually install and supposedly, they're rat-proof. There were a lot of problems here with the rodents. The purchasing experience was fine and they seemed to be stocked here locally.

I had an old propane heater that was on its last legs. I also had intended to purchase a heat pump all along because the pool temperature sometimes get up to 92 in the summer where I live in West Palm beach and it's not refreshing anymore. I heard from my neighbor about the heat pumps and then doing some research online, I discovered that there's a model that both heats in the winter and cools in the summer. I talked to my pool guy and he strongly recommended the Jandy Pro Series and said that all the rest were garbage. They did a simple choice so I purchased it and he installed. I bought the Jandy heat pump from a place called In Your Pools, which is up north in Florida. They packed it up, shipped it and it was here in about a week or so. It was installed over the weekend, about two months ago and it has been performing okay.

We got a Jandy pool pump a month or two ago for one of our two pools. It was done by a professional from Splash and the product has been working fine since its installation. The quality is fine and it is as expected.

The guy that was hired to install a pump bought the pump recently from Jandy Pro Series. Since the pump was installed, it was just as it should have been, as far as I could tell. Right now, I feel good about the quality of the product that I got from Jandy. I'm satisfied and I don’t have any complaints.

We put a pool in and we needed some equipment to get it started. The pool installer recommended Jandy Pro and he installed everything needed for a saltwater pool, including a heater. It's been performing perfectly and it has excellent quality. I’d highly recommend it.

My previous pump quit working after 13 years and it was time to replace it. The pool man recommended Jandy Pro and he took care of it. It seems to be operating fine, and it seems to be working much better than the other one did. The pool man thinks a lot of this product and he hasn’t led me astray yet, so I would definitely recommend it.

I just bought a house and my previous pump, which passed inspection, failed about two weeks after I moved in so I needed a new pump. My pool guy recommended a Jandy Pro and I purchased it through him. He said that's the pool pump that he uses and it’s been working for him for six years. It has only been running for a few weeks and it has been fine. It’s on a timer and it goes on and it turns off. I've checked on it twice and the water is slowing as it should be.

Our old pool pump broke, so our pool professional purchased a new one from Jandy Pro Series and installed it. The new pump has been working fine since it was installed. We're only a few months into it. We'll see if it lasts 10 years, in which case I will then be pleased with it. It was a bit expensive but, hopefully, it was worth the cost.

My old pump failed and my pool company stated the economic benefit of the variable speed from Jandy Pro Series. A pool professional did the installation and they are the warranty holder for the products so that works out real good. I just wish the pump had some better features for the app where you could track a run log and see the history. But so far, the pump seems good and although it was expensive, it was worth it.

We had a pool put in after the hurricane damage. The subcontractors came in and built it. The length of time was a little longer than we had expected. But it was satisfactory and so was the cost of the Jandy Pro Series equipment. Also, the quality has been very good thus far.

I’m a little familiar with the pool industry. Jandy and Hayward are the top two. So, it was kind of easy for me to determine on which type of light to buy. It was either Hayward or Jandy. But I liked the Jandy because I already had an existing small light. I’ve only turned the light on a couple of times. But it works every time I put it on. So far, so good.

I bought the home two years ago and the pool was put in 11 years prior. So, the heater was 13 years old and it went out. I decided to get a new heater from Jandy Pro Series and my pool people installed it. I’ve only had it for a few months and I’m very happy so far. Also, it’s saving me a considerable amount of money per month by being able to be specific with the degrees that I put it on. The previous model that I had didn’t have a specific digital readout. It just had the blue and red dial. I could’ve been putting it at 120 degrees instead of 90 degrees.

We’ve been pleased with the product and I’d recommend Jandy Pro Series. We built the house and got all new pool equipment from Jandy. A pool professional recommended them and installed the complete system. The installation went fine and everything has been good. We had one warranty item that got covered except for the labor. Something went up but the pool people called Jandy and they sent the part out. Then the pool people installed it. The system has worked well and I’ve been impressed.

I purchased salt cell from Jandy as a replacement. I liked the ease of buying, which I did online, and the price. The quality was excellent and it has been performing very well. It has made pool maintenance easy because I don’t have to worry about adding any chlorine. It has been a very good experience.

I purchased the JXi 400 pool heaters from Jandy. All I did was to write a check, and then the heaters were shipped to the pool company who installed everything. We barely used the pool and the heaters were fine, and the only reason we needed these was that our two pool heaters got stolen. We just moved into that house a few months ago and someone stole the brand new one about two days before we moved. Then about a month later, they stole the other new one, and a week and a half after that, they came back and tried to get the next new one. So, we fixed that. I've had a Jandy at the house we moved at and at our previous house, so I've had Jandy for almost 20 years, and they're fantastic. It seems like all heaters are just expensive, but if I don't have to ever have a problem with it, then it's a fine price and I was willing to pay it because it's Jandy.

I called up somebody that I knew and trusted in the business. I asked for something that’s going to last and he put in a Jandy Pro Series. So far, it's fine and it’s working.

We redid our pool about three years ago, and Jandy put in brand-new lights that never worked properly. We tried all kinds of things to get them fixed. I called a couple of times and spoke to customer service, and they walked me through how to reset those original lights because sometimes they get out of sync. And finally, the guy who installed them said that we would have to replace all six of them. Then they referred me to a repair person in town that came out and looked at them. And he’s the one that said that those original lights were problematic. But as far as my interactions with Jandy are concerned, they’ve been very good other than I thought they should’ve taken care of the original lights. But, as far as the product is coming in, now it’s working right. I also got some of our pool equipment from Jandy and the items I had installed were done by a professional as well.

I wanted to be able to control the pool remotely. I contacted my regular pool maintenance company, Crystal Clear Pools, and they arranged for the purchase and installation of the Jandy Pro Series. It's running perfectly now. I didn't have automation before and had to do everything on the control panel so it is wonderful to be able to do it from my phone. I'm very satisfied.

We would recommend Jandy Pro Series. We order the heat pumps through a distributor called SAP 360 Pools. So far this year, we purchased two -- one for commercial property and one for a residential pool. Shipping is great. We get the heat pumps shipped directly to the site and once we receive them, we schedule the job for our crew and get them out to the site. The commercial and residential customers are very happy.

We were redoing our house and we decided that we would redo our pool as well. We wanted to change from an electric heater for the pool to a gas heater. And in the process, we decided to go with Jandy. I did some research and Jandy seemed like the right product so I looked online for someone that sold them around our area. The company I bought it from took care of signing up for the warranty and they installed it too. I didn’t have anybody else do it. Not even my pool guy. I’m not going to save money doing that but I was told not to because then the warranty gets voided.

My old pump broke and my pool people recommended that I get a Jandy Pro Series pump since I have the Jandy meter. There was just an issue when it was first installed but then it was adjusted a little. I've had it for a couple of months now and I'm happy with it so far.

Just to clarify I am affiliated with a pool repair company, Hutchinson Pool and Spa Services based north of Houston, TX. My husband and I started it back in 2007. We originally Pro-HAYWARD. But later became Pro-JANDY due to the quality, construction and dependability of their product. Jandy/Zodiac, has THE BEST WARRANTIES in the market. Their staff is beyond amazing. We would really like to be sure you know about 2 of your superstar employees. Tony ** & Kim **, they are the reason we were introduced to JANDY/ZODIAC. They have maintained an outstanding work relationship with us. Thank you JANDY/ZODIAC.

I've been with Jandy for four years and the motherboard inside the box went out. I'm getting to the point where since it's been four years, things were going to start going wrong and my warranty was up. The first thing to go was the motherboard and I got lucky because that was a week away from the warranty. Some third party contractor came out and replaced the motherboard for free then they charged Jandy later on for their services. It's fixed now.

I purchased some filtration stuff and some pumps from Jandy through the builder of the pool. It's for a new pool install, and so far it's all gone smoothly. The quality of the products is fine.

I live by the ocean and the salt corrodes all sorts of metal equipment. My old heater was over 10 years old and rusted out, and it just wasn’t working anymore. I called up the local person and there were only two options. He preferred the Jandy and since we already having Jandy controls for my hot tub, I went with it. He put the Jandy heater in and it has been working fine ever since.

I had a 28-year-old pool heater that was leaking badly, so I needed to replace it. At that time, my pool guy recommended Jandy Pro. So I purchased at least one Jandy multi-valve from them. The quality seems good and the cost is appropriate. In the few times I've used it, the product performed very well. If a friend would ask about Jandy Pro, I would recommend it.

We don't and won't use anything but Jandy equipment for our customers. Great products, great service and great sales. As a company we started selling Jandy in 2015 and in 2017 went exclusive with Jandy. All of our customers love the product and enjoy how easy it is to use. We were able to change out equipment for customers for less money but give them better equipment.

Very Simple system to install and simple for clients to use and warranty and customer service is awesome! Heater also saves so much on gas and helps prevents rodents inside to mess up the wiring and internals. Love the footprint of this heater. Very small.

The pool company that built my pool used Jandy Pro Series. It's a 15 by 30 pool and I had the heater, filter and pumps installed in it. The equipment works well but in the beginning, the heater wasn't working, so Jandy's tech came over and fixed it. The overall quality of the pool is great and I'm happy with it. I’d recommend them.

Jandy heater is much better than the one that I had and they did a good job. I like the heater a lot.

My old DE filter manifold broke and so I did some research and found that the Jandy 150 was good for my pool. I decided to get it from Amazon and installing it was easy -- I did it in 30 minutes. So far, it's been performing well. Though the first days, the pressure was getting high so I assumed that it was the quality of the water because the other filter was putting DE back to the pool. But now, it’s doing good. Overall, I would recommend the Jandy filter to friends because of the ease of use, and it’s been doing good cleaning the water. You could even clean the filter every day.

We had issues with the Jandy Pro Series pool heater because it wasn’t keeping up with the temperature in the pool. I went online to get some help, and they recommended a pool company that would fix it under warranty. The pool company I’m working with has been very good but they’re missing something with regard to how to fix it. We have had them come out three times to fix this and it has not been fixed. It is off by up to 6 degrees which I don’t understand because at the beginning when we bought it over a year ago, it was perfectly aligned with all the other thermostats. Towards the end of the summer, it is growing even further apart. I have to put the temperature at 104 degrees to actually get it at 92 so that is frustrating.

My pool pump died due to very old age, so I had a pool guy take care of everything and install a Jandy Pro pump. Since the replacement, everything's working fine. And while the equipment was expensive, its cost was competitive with everybody else.

We’ve had our pool for 16 years and all of its equipment have always been Jandy. We've had the automation system and then, six months ago, we put in a wireless system. Then last month, we put in an additional equipment and replaced all of our equipment tied into the automation. We had a professional install the products. He did the programming, but we also did a little programming here and there. Their products are of good quality and it is nice to be able to do stuff over our phone, plus I can control 90% of the pool features through it. It was very convenient and I would recommend that.

The system I had to operate my pool or the circuit board got fried due to a lightning strike. I then needed to replace it. I bought Jandy Pro Series and there was no difficulty in the whole process of purchasing it. The equipment has good quality and it's working fine.

I had a pool put in and the pool professionals recommended Jandy. I have their pump and filter. The quality is fine and everything's good. I would recommend them.

The old heater went out and I needed a new one. I got a replacement through the people who service our pool. I gave them an idea, the budget and they gave me some selections. I knew Jandy was good and decided that it was the one that fits my budget well. Some of the other stuff in my pool is Jandy as well, the hot tub and the waterfall. We haven't had to use it much because we've done it at the tail end of the winter. It did fine the few times we used it.

I had a Jandy Pro Series pool pump installed. It’s working and it's pumping away. So far, my experience with them has been fine.

I have a Jandy pool and I extended my Jandy product line by getting an upgrade on my pool equipment controller from them. It was installed by a pool professional, and it seems to be working fine and it does its job. It was fairly priced for the quality. I got some quotes from various people, and they recommended that the most cost-effective solution was to use the software upgrade to our system. It's called the iAquaLink, which is a web-based interface, so I'm able to control my pool through my iPhone, which is convenient. It also helps me to save money because I'm working with some Pentair equipment pump, so I'm able to customize the cleaning times. I run our pump more often during the hotter months and then, I dial it back during the cooler months. So, my electric bill will probably be better.

I had Jandy equipment before and I was happy with it, but it was very old and I needed to replace it. So, I went with them again. They did a great job and the installation went very smoothly. However, the pool heater and the variable-speed pump had to have a couple of service calls early on. There was a malfunction on the computer board twice inside the heater, so I talked to the contractor and each time, they came out the next day and fixed it. It’s working perfectly now. Other than the initial problems, it's great and of good value. I have used Jandy's products for almost 20 years and I've always been happy with them. They are reliable and I would buy them again. I would also recommend them to anyone else.

My pool equipment of 12 years quit working and I had it replaced with Jandy. I also looked at a couple of others, and Jandy seemed to be rated very high, so I went with them. Their cost was in line with some other parts I looked at. I worked with the pool company that takes care of my equipment to purchase from Jandy and everything worked out great. The installation also went well and it seemed like the online parts that they set up didn’t have any problems. The product is of very good quality and has been doing great. Also, everything is easy to use. I like having the online experience where I can do everything. I can do it through my iPhone too. I’m very satisfied with my experience with Jandy. I would do it again.

Our pool heater was not operating so I told the company we hired to do the work that I wanted a new one. They offered me the Jandy Pro and it's been great. Installation was an easy process and the heater seemed fine from the two times that I've used it.

We purchased a house and the pool equipment was pretty old and not efficient, so we decided to change the heater and pump. We use our local pool company for the maintenance and they recommended Jandy, so we trusted them to select the models. My wife ordered the equipment and the pool company installed it but there was a little hiccup between the gas company and the equipment. We had the manufacturer come out and look at what’s going on and identify the issue with the gas pipe and we had the gas company come and check it.

We had a new pool installed and the pool professional recommended Jandy Pro. Cash, the representative from Gulf Coast Gunite Pools, dealt with Jandy and he was absolutely the best. The installation of the equipment we got from Jandy Pro looked great to me and the performance has been outstanding. We've been totally satisfied so far.

My other equipment went out of commission and our pool service people recommended Jandy Pro. I purchased the pump, the filter, and the water heater. Our old Jandy filter and the new one did not jive so I also had to purchase the spider thing where you go to back wash and so on. Their prices are a little steep but that’s what I needed so I got them. And the Jandy products are doing wonderfully.

I got multiple bids, and one guy from MB Pools said he could get the Jandy pool equipment and I’d buy it through his company. He said that I may have to pay a bit more but I’ll get better service so I did that. I paid maybe $1000 more than what I should have paid, but I’m pretty happy with the way he installed it as he was professional. But it could have been a better experience because I had an initial problem. When the water was coming out of the pool and going to the Jandy filter process, it made a noise, so I called MB Pools. The guy there said they couldn’t fix my problem and that I should call Jandy because they’re not authorized for Jandy yet, even though he told me they were.

We were redoing our pool and Jandy Pro Series came recommended by the pool guy. I had a fairly new motor so he put in a new filter. I had an undersized single cartridge type filter to begin with, so the new one definitely holds up and it’s been nice that it works a little bit better than that. And I don’t have to clean it as longer. Also, a branch fell on the thing during the hurricane and the pool guy got the replacement parts quick. I’ve had the products for about four months now and all has been good so far.

The Jandy Pro sales rep explained to me the features of their unit that made it good. It's self-enclosed so that you had fewer issues with rodents and things like that getting in. It also has a valve that prevents water from getting in. It's a lot faster than my old heater. However, it stopped working and they had to replace something in it. Their technician even had to order parts so it was out of service for two weeks. It works well overall but I would definitely be unhappy if it breaks down again.

We purchased a new pool through a company out of Thomaston, Georgia. The pool professional decided to go with Jandy Pro Series and put in the equipment. I did all the manufacturer warranties and everything has worked perfectly. I would refer friends to Jandy.

I placed a call to Jandy Pro Series two months ago and installed a variable speed pump by Pentair. I also replaced the home automation board a year and a half ago. I replaced the existing Jandy equipment but I did not want to complicate things so I kept Jandy as the vendor. The quality is good and the pool is performing fine since the installation.

I had a new pool construction about two years ago and I purchased from Jandy Pro Series everything that came with the pool from the filter. The products have been working fine but there were a few minor hiccups here and there but it's more related to the debris from the hurricane. It’s good that it has its own saltwater system so I don't have to put in the liquid anymore. I asked the reps one time some questions on it and they mentioned to me that I needed to get the person who installed the pool to get a person in there to fix it. Overall, Jandy Pro hasn't failed me yet and I’d recommend them.

I had a Hayward pump that was only about four years old and it fell. I had my pool guy come out and I was looking for automation. We made the decision to purchase a Jandy pump to get the automation. My pool guy installed it. He called Jandy a few times to get some assistance and clarification in configuring it and setting it up. He installed it in just a few hours and everything works very well, except that he became MIA. And he was supposed to get my heater to work with the app. I'm going to call technical support and see if they can walk me through setting it up.

My pool professional purchased the pumps from Jandy Pro Series and it was easy. The pumps beat very robustly and the function is very good. The cost is a little bit high but the quality and the consumption is better than what I had before and it gives me the same effect even for cleaning up the pool.

We needed a new heater since the other one stopped working and the pool guy recommended to purchase from Jandy. The installation went smoothly and the heater works great. We've used it for a couple of months now and it's wonderful.

We've heard people talk about how hard it is to take care of the pool but I have yet to experience that. Right now, we’re happy with the equipment since we've only had it a few months so hopefully, we’ll feel the same way a year or so from now. We've got the Polaris and the filters from Jandy Pro Series and all the equipment seems to work well together. It was part of the pool equipment that we got when the installer installed the new pool this summer. All I did was fill out the paperwork online and it was taken care of. It’s very efficient and I don't spend a lot of time cleaning. Everything has been easy and relatively simple so, we've been really pleased.

My previous heater was too old and needed to be replaced. I had the guy who resurfaced my pool purchase a heater from Jandy Pro. Their reps were wonderful. It was expensive but it's been good so far. I've used it once so far and it's working properly.

I had a new a pool put in and Jandy Pro Series was recommended to me by my pool professional. He's installing it and from what I read and saw, it looks good. It's a good product and a good buy.

All my pool equipment was 40 years old and worn out and my pool guy recommended Jandy Pro Series. I have a new filter, motor, pool sweep and everything. It's like a new pool. Jandy Pro installed and maintains everything, and so far, so good. I've had the equipment since July and I like it. I would recommend Jandy Pro.

My pool professional purchased and installed the pump for me and I was very much shocked at how quiet it was compared to what I had before. I'm also very pleased that it's functioning beautifully. The cost was spot on and I got what I paid for. The maintenance and the water flow that results in the filtering have also improved overall. I would definitely turn to Jandy Pro Series based on the experience I have with the current quality of the product.

My old pump died and I needed a new one. I had my swimming pool guy who is kind of helping me with equipment and if I need any kind of maintenance and he recommended that I use Jandy Pro but I had a different one then. I had a Hayward Super Pump. I made sure by reading the reviews and liked Jandy Pro, and then we decided to purchase this one. I bought it online from the pool supply store instead of getting it from the pool guy who maintains my pool because I could get it cheaper when they offered. I saved a few hundred dollars by buying it myself and I just let them install it.

When our pool was first installed, there were issues with our irrigation. Water got into the filter and it would run off, get into the pool and get it dirty. So, we got these new filters with the company that installed the pool. The pool company dealt with Jandy and the filters have been working well. We placed the saltwater cell in the pool that we had for about two and a half years now. Jandy covered it under warranty, but I keep watching for the quality of the product.

We have two Jandy pumps and I have constant headaches with them. The lid starts leaking and had to be replaced, but now it’s getting air into it again. The pumps work fine but they leak and it’s difficult to take it apart and put lube on the orange part of the lid. We had the older version of the pumps and the new one was so expensive so that piece has been disappointing. The other equipment, the heater, was working okay but the whole copper inside was all rusted and then it started leaking profusely. We called customer service when the heater went bad and they told us that it's out of warranty and there was nothing they could do. We had to get a second one in and this is the second heater that we have. We had a tough time registering online but the new heater has been working well and it has been good for us. We contacted a store, they shipped the product to us and then we had a pool expert come in and had it installed for us.

My pool guy bought and installed the pumps, the filter, the Z4, and the chlorinator from Jandy Pro. While the chlorinator is difficult to keep clean, everything else is doing well. I'm very satisfied and it's been a lovely experience.

We have a pool with no heater and I wanted to extend my swimming a few months out of the year. Since we’re putting in a house generator, it would be more efficient to get a gas heater propane. We have a 500-gallon propane in the ground so it heats up faster and it would use less electric than propane. In Florida, it will be more cost-efficient than a gas heater and the size also mattered. I needed it small and the electrics are so big. I researched a lot of and went into Pinch A Penny. They sell Jandy water heater there so I purchased through them. We did the installation ourselves and it was easy. We have to redo everything since we bought a new pump as well. A variable speed pump which we also researched but it was not from Jandy. We had to redo all of the plumbing to get it on the pad. We ripped everything out and put everything in new.

My pool equipment was 10 years old so the pumps were starting to go out and I had to buy replacements. I bought the pumps through a dealer of Jandy and the pool professional installed the two pipes and some wires. About three weeks ago, one of the pumps went out pretty quickly. It was a three horsepower, which is more than enough, but the actual pump part that creates deflection was defective.

My pool equipment was very old and our pool guy said Jandy Pro Series was a great pump. We got it and then he installed it for us. We’ve only used it thrice since installation and it’s been good so far. Also, it is much more energy efficient. However, Jandy was more expensive than most pool equipment but we were told that it would save us money in the long run. It was a very good experience and I’d recommend Jandy.

Our pool was becoming cloudy so I purchased filters from Jandy Pro Series and had the pool people install it. The quality and the installation process were perfect. The maintenance stayed the same but the pool is now crystal clear and I’m able to swim in it.

After my review of iAquaLink, I have been promptly contacted by the manufacturer Zodiac Pool Systems, Inc. They have gone above and beyond in fixing my issues with my system by monitoring my system remotely on a daily basis and providing me with exceptional customer service. I fully retract my previous review as I have learned and experienced how Zodiac Pool Systems handles customers when they have issues. After Zodiac Pool Systems support representative Casey contacted me, I felt that he really cared about my concerns and my pool. He did everything that could be done to assure me that everything will be taken care off. I am 100% satisfied in my experience with Zodiac and how they handled this whole situation. I am very satisfied in their products, customer service, warranty and the company. To anyone who is interested in purchasing Zodiac products rest assured that you are in good hands and the company stands by its products. Great Job Zodiac and most importantly their customer representatives. Thank you Casey.

My pool guy purchased the Jandy Pro Series pump and installed it. It's working out fine but when I initially called Jandy, they had a little trouble trying to figure out what to do with me because I wasn't the one who purchased the equipment. They should have that better recorded in their system. Yet, they were very polite and weren't being nasty. It was a good experience overall.

The quality of the Jandy Pro Series pump we have is great. A professional installed it and everything has been fine since then. Overall, the experience has been very positive.

The contractor put in a Jandy Pro Series item into my pool. It's of good quality and my pool looks well. I'll recommend Jandy Pro Series.

Jandy Pro Series has high-quality products. It’s easy to find replacement filters that require low maintenance. The product was everything as advertised and it’s been like a champ. Purchasing the filter was pretty seamless and a pool service professional installed the new filter in my pool for me. There was a slight improvement with the pool but I still have to clean it just like the previous filter I had. It’s a good name and product.

I had purchased my salt system about eight years ago. It worked good for four years. It worked so-so for another couple of years and not even really so-so in the last year. Then I went to a couple of years of just using chlorine because their salt cell was extremely expensive. It was like almost buying a brand new system. The parts were also hard to get and the system was outdated. I couldn’t see putting good money into that old system because I wasn’t sure the controllers were still working properly.

We install complete Jandy systems on all our high end pool design and installs. We have great success with the products and the service we receive from Jandy. Our installs are all over the United States and the Caribbean islands.

The Jandy products on my pool are great and I’m going to be switching out and sticking with the same brand. Bob Webb is the owner of Custom Pool Renovations and I take care of his website and SEO. In return, he takes care of everything on my pool and it works out good. Bob put in the equipment there and everything is easy to use. The pool and the Jandy equipment works spectacularly and are always in great condition. I have a stress-free pool, thanks to their equipment. I would tell others that Jandy's prices are good. They are an easy company to work with and have reliable products.

My heater went out and I needed a new one. I purchased it from Jandy Pro and I had a professional install it. I'm very happy with its quality. I had a Jandy Pro before so I went with the same unit that they have. It's worked and I've had no problems since the installation. Everything went well overall.

Our old pool equipment was missing something and it was not working fine. We called Jandy Pro Series and the rep said we needed a new part. It was covered under my home warranty so I didn't have to pay anything out of pocket. Plus, now our pool equipment is working well. It was making a lot of noise earlier, but now it's quiet. The guy who came here to install the part came a couple more times so I thought there were some other problems with the pool, but he was good. Overall Jandy Pro will definitely work for others.

I'm very impressed with the Jandy product and I appreciate the service that I've received from them. However, the lights they have put in the pool have failed eight times in two years. It’s like if I have them on purple all are purple but one, that one might be white or green. Initially, the one who troubleshooted the problem was the pool service company that I was dealing with. It went on for about a year and then I got to a point that they began just calling Jandy to come out. The gentleman from Jandy knows what needs to be done and they're in and out. I didn't even know they were there, and then the lights would all become the same color again.

The guy who services my pool purchased a filter from Jandy. It's very good and better than the DH Filter that I had. It's easier to take care of. It was a little expensive at $800, but it was a good move. However, when he picked up the product to bring here to install it, there was an item missing out of the sealed box so it took another day or two days after that to get the rest of the product. So, it was four days without a circulation and it greened my pool. It cost me another $100 to get the pool cleaned. Jandy needs to have quality checked when they box stuff a little bit better because that's a costly expense for a homeowner on the delay. I'm surprised Jandy didn't get in touch me about this issue because I said something to them, and I never heard back from them. Also, my pool guy told me that I wouldn't have to clean it as much as the DH Filter, but it seems like I have to clean it once every week and a half now.

We’ve had problems with our Jandy Pro Series salt water pool system. It’s very frustrating because it doesn’t work. We have a pool service and they have to keep on dumping chlorine in. We called the pool people and they said that Jandy has had problems with this unit. We can’t get anybody out of Miami or wherever there’s a district office, to come down in the Keys and look at it. It’s supposed to be under warranty but nobody services it. It's terrible.

Our pool professional recommended Jandy Pro Series. We had a big remodel and the contractor came over and went over the whole thing with me. It wasn't something that I wanted but he said I'd really want it. It's working fine, seems to be great, and I'm glad that we got it. It's convenient and we can turn the stuff on from our phone, like when we've been out to dinner and we turn it on when we go home.

This pool heater is the first item I got from Jandy Pro Series and it's been great. It's super easy to use, just lift up the cover, and press the button up and down. I live in South Florida, but we're all spoiled in my family so if it's anything below 89 degrees, we can't get in the water, and it's helped in that regard.

Jandy Pro's customer service was okay but was a little frustrating at times. I've gone to three or four different pool supply stores in our area and the product I needed was not something I could find locally and they had to order it. The manual that came with my saltwater system was not explicit on the exact make and model of what I needed to order. And when I called Jandy Pro Series, I had so many difficulties tying out the exact make and model I needed to order.

We did a redo on the pool and our guy at Hollandia recommended that we get the Jandy Pro Series cartridge filter. They undersold it. They said it was going to be really great and that I only have to clean it very seldom. And I’ve been amazed at how clean it keeps the pool which is an 18 by 36 so it’s a big one. The filter’s absolutely incredible. There's no backwashing. In fact, I would recommend it to anybody else. If they want to change anything, the filter would be the thing to do. It works really well. The only thing was I didn’t get a manual. It’s all online in a PDF form, but it would’ve been nice to have a hard copy.

Last year, I purchased a filter, a saltwater generator, and a pump and I got it all installed when I got my new pool. Everybody offered us different equipment. Paradise Pools uses Jandy and they said Jandy has good equipment and that they've never had a problem. They also have good customer relations with them. I had an issue with the salt generator where the flow center was not working. I called Jandy's tech support once and they were really helpful over the phone. I had a question on how to set the salt level and they told me that if the sensor changes again then it is bad. I called Paradise Pools and they sent a guy out who swapped out the sensor and everything's been good so far. Other than the salt generator issue, Jandy has exceptional equipment.

My pool man recommended the pool filter from Jandy Pro Series. He got the equipment for me and installed it a year ago. It's working right and I haven't had a problem with it.

We built a new house and I needed a pump. The Jandy pump was recommended by the people who put the pool in and the next thing I knew the pump and the pool were attached to the house. The pump does what it's supposed to do and the water comes in and goes out of the pool on time. It's good and it has never given me a bit of trouble.

I got a pool pump from Jandy Pro Series, which was installed by one of their guys, Clay. We had to return the first pump because the bushings in it were bad. Jandy sent me a replacement, which Clay also installed, and since then, the pump has been operating well. Jandy’s pumps seem to have good quality. I’d recommend this brand to a friend.

We got a whole new pump system from Jandy Pro Series and a technician installed it. It's been working fine and the quality is good so far.

We did a renovation project on our existing pool and replaced all the pool equipment. I've known Jandy Pro Series to be a quality manufacturer and the contractor recommended them. I had a pool professional install a heater, variable speed pool pump, iAquaLink controller and the TruClear Saltwater Chlorinator system. Setup was tough on the iAquaLink in the beginning but once I got through the learning curve, it's very user-friendly. I also had issues trying to get the equipment registered for warranty purposes and their customer service representative was able to help me on the spot. Jandy Pro Series products are great and are top of the line. They're up-to-date and have more reliability. Jandy stands behind their product and have definitely the products to choose.

The person who comes to service our swimming pool purchased a heater, a pump and the remote from Jandy previously and installed it. It was working and I was happy with our purchase, but then, one day, my heater caught fire and there were flames shooting out of it. So we had to purchase a new heater and our service guy got it from Jandy again. But I’d like to see my pool equipment run without catching fire. It’s pretty plain.

We're happy with the system we got from Jandy. The people who installed our pool put it there. And they said other companies go cheaper but they would recommend Jandy. It's been two years since it was installed, so I hope that nothing would break down. We had to replace the inside filters but other than that, we had no trouble with it. The system is working fine for us. And my husband maintains the system in the pool and for him, everything is working well.

The customer service reps from Jandy Pro Series were very friendly and knowledgeable. I got the heater, salt system, pump, and the color-changing lights and I love the installation experience. However, they're expensive. Also, I called them because the pump is noisy, and they said that maybe, it's the model. We've had it going for a year and so far, the quality is good, and I'm hoping it will be good for ten years. I would recommend them.

We were redoing our pool and our pool guy recommended we get an interface kit from Jandy. He installed it and set it up. We had to get a new light kit as well because our light kit was 20 years old and needed to be replaced. We had a great experience and I would attribute a lot of that mostly to our pool guy because he was really helpful. But the products have all been good.

Everything is working good with the CL Cartridge Filter from Jandy Pro Series. We had a contractor redo our pool and he arranged and provided everything. He did a good job during the installation. We like the product and we’d use it again. I’d also recommend them again.

I bought an older home where the pool heater was bad, so we had to replace it. Our pool professional recommended Jandy Pro Series. They did the installation too. We’ve gotten in the pool twice and the heater was okay. Its price was also reasonable.

I worked with a local pool guy and he got the filter and pump from Jandy installed for me in April. I'm happy with the products and everything's working good.

When investing $1000 to have a new pump installed, I expect to get more than three years out of it. However, here we are with a dead motor. Even the pool service rep who inspected it said he was extremely disappointed in the way this pump stopped performing. NEVER AGAIN.

The Jandy Pro Series pump and heater were recommended by the pool company, and purchasing them was very easy and straightforward. They were installed by a professional and they've been performing perfectly since then. It's only been our first season with them, but the quality is good so far. They also made the pool enjoyable and easy to use so it’s been really good. It's been a smooth experience.

My experience with their filter system has been horrible! I have replaced every part of the filter in 5 years. The salt cell, the pump, the tank, and the heater is still not working after two attempts to fix it. Same error message each time, it works for half hour and then the same error message appears. Now the filter tank which was replaced a year or so ago is leaking again. They said a week for the warranty replacement and we are going on two weeks. Losing about two inches of water a day if I run the filter. Now the pool is green and has/will cost me more than had I just bought a new tank. I would NEVER buy a pool with a Jandy filter system again.