Endless Pools Reviews
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About Endless Pools
Endless Pools makes compact and modular swimming pools. Specializing in therapy and exercise pools, the company provides models with fitness accessories, adjustable currents and customizable designs. Since 1988, Endless Pools has been designing pools that fit essentially any space, offering effective and convenient aquatic exercise options for homes and businesses.
- Wide variety of product options
- Ease of maintenance and upkeep
- Frequent product reliability issues
- Poor communication from support
Endless Pools Reviews
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Reviewed March 29, 2026
I've had an Endless pool for 7 years. I purchased it for my disabled wife to help with her recovery. The pool was awesome for her until she could no longer use it due to getting worse. The only issue I had with it was that they switched vendors for filters. The last 4 I bought didn't do the job and the water turned green. I tried to get them to replace the filters with the same brand that I used for years, but they refused.
The pool installer came to check out the issue and he believed that it might be the pump or something else. He checked the pumps, pipping and other areas and all was fine. However the next morning there was water all over the floor. He came back the next morning to fix the leak and it cost me over $1000.00. Most of that cost was for troubleshooting what happened. I didn't think that I should have paid for that especially since there were no leaks until he messed with it. Now 6 months later no leaks and it works great. As far as the filters went, I found the exact filters on line that I had used for years and now everything works well.
Vanessa - Customer Care
Reviewed Feb. 27, 2026
My wife and I bought the standard-sized 8 x 16 Endless Pool in 2005. We installed it in our basement. I am happy to report that the pool is wonderful; the Endless Pool Company provides a great product and great service. Over the years we’ve followed Endless Pool’s recommended maintenance task schedule, changing out the underwater motor twice, changing out the water occasionally.
We live near a city swimming pool, but the chlorine level in municipal swim pools is usually quite high. We keep our pool at 5 parts per million of chlorine, comparable to the level of drinking water. It is wonderful to be able to swim at any time of your choosing. There may be other high-quality swim-against-a-current products available on the market, but if you are looking for a reliable, low-maintenance swimming pool I heartily recommend consideration of the line of Endless Pools products.
Mark **
Hi Mark,
Thank you so much for sharing your experience, and for being an Endless Pools owner since 2005! We're thrilled to hear that your pool continues to perform reliably and that year‑round, low‑chlorine swimming has been such a benefit for you.
We truly appreciate your long-term trust and your recommendation. If you ever need support, we’re always here to help!
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Reviewed Feb. 18, 2026
Our pool is over 10 years old and we still love it. Never have we regretted buying from Endless Pools. Their customer service is second to none! We never had a pool or hot tub before and wasn’t sure about the upkeep. It’s so minimal. And when we have questions, the folks Endless Pool have been extremely quick to help us.
Your feedback truly means a lot to us, especially coming from a loyal user like you. I understand how important smooth pool operations are, and it’s wonderful to know that you find them easy to use and enjoyable. Thank you for sharing your pool experience with us; it really brightens our day.
Vanessa - Customer Care
Reviewed Jan. 13, 2026
Unbelievable service, well above and beyond normal expectations. I purchased an Endless Pool counter-current system here in the UK back in 2009 - some 17 years ago. It immediately changed my life, making me much fitter with just a bit of use each day. Occasionally one expects to have service or maintenance requirements and Endless Pools must be the best ever company to assist when things go wrong. Their resident expert, Paul Fleming, is incredibly patient and will go to enormous lengths to talk you through the troubleshooting steps and ensure that your problem is solved. Parts from the USA frequently arrive in a week. I feel so grateful that I chose an Endless Pool.
I didn't appreciate this when I purchased my pool, but having easy access to specialist maintenance advice is, I now realise, probably the most critical requirement for the long term performance of any pool. Thank you EP and Paul in particular for absolutely outstanding service, and I look forward to another 17 years of great performance from my wonderful Endless pool!
You're absolutely right; having a dedicated local team makes all the difference in ensuring a fulfilling and enjoyable experience.
We genuinely wish you many more years of happiness and relaxation with your Endless Pool.
Vanessa - Customer Care
Reviewed Jan. 13, 2026
I am lucky enough to have had an Endless Pool for seven years now. It has been brilliant. I simply love getting up to swim swim every morning in the convenience of my own garden. I've even gone to the lengths of buying a second one for my weekend home.. Paul at EP has always been helpful despite my weird and wonderful requests. And in the London region Andy is simply the best technician you could ever ask for. Thank you EP for making my life better for. 🙏🏽
Vanessa - Customer Care
Reviewed Nov. 12, 2025
Over the years I have received excellent customer service from Endless Pools technical support staff. They deserve a five star rating for being professional, knowledgeable, helpful and understanding. My endless pool is indoors which provides year round use, convenience, privacy and low maintenance. My personal opinion I think owning an Endless Pool is a smart investment for fitness benefits and enjoyment.
We are proud to provide support whenever you are in need. An Endless Pool is not just a product - it's an investment in your health and wellness - and our team prides ourselves on being there for you, so you can get the most of your investment.
Reviewed Nov. 11, 2025
Endless Pools are a excellent way to have a pool in a confined space that provides refreshment on a hot day, a place for children to get comfortable in the water when learning to swim, and an excellent exercise tool - swimming "laps" in a small space!
Thank you, Mary Lou. We hope you enjoy your Endless Pool for many years to come!
Reviewed Oct. 10, 2025
I learned about the Endless Pool when it was launched back in 1988. I was on active duty in the military United States Navy when I learned about the Endless Pool. This year 2025 I purchased the endless the original Endless Pool. It’s the first one in my hometown in South suburbs of Chicago. I swim a lot and it’s a great addition to our home. Great exercise for the total body. I retired from the United States Navy in 2014.
Hi Jerome,
Thank you for your service, sir.
Your story is amazing and proves that somethings are worth the wait. We love to hear that you were able to make your Endless Pool dream come to life, and are getting the benefits daily swimming and exercise. We are here whenever you need us, and look forward to supporting you for many years to come.
Reviewed Sept. 25, 2025
We purchased the Original Endless Pool Modular Pool and it was installed at the end of December 2024. Since that time, we have had many issues with this pool. In February 2025 we noticed water leaking in several areas where all the controls and motors are. The leaking continued even after several visits from a Service Technician from Georgia Spa Company who we purchased the pool from. We thought the leaking was fixed however in May 2025 we went on a week vacation and returned home to find the pool water very low and on the keypad, it displayed a FLO error code and both the pump and heater were not working. It took several service visits to resolve the leaking and replace the pump motor and heater.
In July 2025 it seemed like everything was fixed however in August 2025 we started hearing a loud rattling noise when the swim current was turned on. Here we are in September 2025 and we required another visit from a service technician of which we have to pay for even though pool is still under warranty. The technician needed help diagnosing the problem and had to call in to his service manager. It was determined the problem was a pressure valve making the noise when the swim current was not run at a very high speed. So again, another part has to be ordered and we have to wait and deal with this loud noise while swimming.
Yesterday, September 24, 2025 we started hearing another chirping sound. I thought it might be a little house sparrow that may have made a nest since we have the back open because it sounds just like a little bird chirping. When investigating the chirping it was not a bird it is coming from another area where the pump motor is by where the hydraulic fluid is located. The chirping stops when I turned the pump motor off. So now I will need to make another call for Service when we are still waiting on a new valve for the swim current!
Another issue is with keeping the pool properly sanitized and clear water. We have tried everything and continue to have cloudy water even after following all the proper guidelines even changing out filter every 2 weeks and getting water tested by a Pool & Spa company local to where we live. This sanitizing issue has also caused our automatic retractable cover to get mold underneath with no easy way to clean this because it is not a manual cover that can be easily taken off to clean, it is motorized and will require someone experienced to remove this cover and then replace it back in after cleaning. Unfortunately our 60K investment for the pool, electrician services and 10K for the surrounding decking is not paying off for us as far as the fitness and enjoyment we expected. It has been more stress dealing with these issues and we are now questioning the purchase.
We are currently in contact with your dealer who is committed to resolving the issues you are facing. Your experience is not common and we are as disappointed as you that these issues have persisted. We intend to work closely with Georgia Spa Company until this has been resolved and you are enjoying your Endless Pool, as you should be.
Reviewed Sept. 10, 2025
We have had numerous problems with pumps going out. 1-2 pumps per year, always the same 2 pumps. Now that the warranty has expired, we are going to have pay some big money to have them replaced. Our warranty expired in June, 2025. It's now September and we just had 2 go out, AGAIN. I do NOT recommend that you buy any Endless pool.
Hi JB. We apologize for the issues you are experiencing. Problems like this are highly unusual and something we take seriously. We are in contact with your local dealer and suggest that you reach out to them directly for next steps in determining the root cause and a path to resolution.
Endless Pools author review by ConsumerAffairs Research Team
Endless Pools has been installing all types of pools for over 25 years and has served over 20,000 customers. The company employs a team of architects, designers, engineers and customer service specialists to help design and install pools.
Variety: Endless Pools provides a variety of spas and swimming pools to meet its customer's needs.
NSF-50 certified: The pools are NSF-50 certified and meet the highest standards in the country.
Fitness pools: In addition to regular models, Endless Pools offers fitness pools, including sculpted hydrotherapy pool seats.
Toll-free support: The company offers lifetime toll-free support for any issues with its pools.
Custom design: Endless Pools offers custom pool design and can design specialized pools to meet customer's needs.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Endless Pools Company Information
- Company Name:
- Endless Pools
- Year Founded:
- 1988
- Address:
- 1601 Dutton Mill Road
- City:
- Aston
- State/Province:
- PA
- Postal Code:
- 19014
- Country:
- United States
- Website:
- www.endlesspools.com