Blue Haven Pools & Spas

Blue Haven Pools & Spas Reviews

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Written by Courtney Hamar
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Edited by Chloe Cochran

About Blue Haven Pools & Spas

60 U.S. Blue Haven offices design and build inground custom pools & spas in all sizes, shapes, and styles with exclusive, high-tech SmartFeatures® that automate pool care, save time, money, water, and energy, and purify with virtually no chlorine. Local designers provide free in-home estimates and custom plans. 100% financing is available oac. Since 1990 alone, nearly 110,000 Blue Haven pools have been built or remodeled!

Pros
  • Customizable
  • Free estimates
  • Financing available
Cons
  • Limited availability
  • Pricing not disclosed online

Featured Reviews

Menifee, CA
Verified purchase
Everything was good. Everything was what they said and it was on time and it was scheduled. We had a problem with an electrical thing that went out and they called us the next day...

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Theodore, AL
Verified purchase
Blue Haven has good prices compared to some other people I looked at. They were easy to work with. Weather held us back a little bit a couple times. But as far as it going up, it ...

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Our editor’s take

Blue Haven Pools & Spas is a legitimate company that offers fairly priced inground pool and spa construction and major renovations. It offers high-technology products to enhance your gunite pool and spa, along with an online marketplace for pool necessities. However, the company doesn’t disclose its prices online and is only available in 26 states. If Blue Haven Pools & Spas is available to you, it may be worth getting a quote from this company to see if they fit your needs for a new custom pool or renovation.

Blue Haven Pools & Spas products

Blue Haven Pools & Spas is a gunite pool and spa designer and builder. It offers complete design and installation services, as well as pool renovations and equipment modernization. Blue Haven Pools does its own contracting and installation.

The company uses high-technology products for its pools and spas, including:

  • Smart Controls: Automated management tools for functions like heat, jets, lighting and features.
  • SmartFlow JetSystem: Produces fresher water with fewer chemicals.
  • SmartFilter with Microban: Fights mold, mildew and bacteria
  • SmartPure Ozone/UV System: Ensures virtually chlorine-free water
  • SmartVac Series Cleaners: Cleans pools in one to three hours
  • SmartSaver: Runs pool cleaning and filtration at lower utility costs

How to get Blue Haven Pools & Spas

Blue Haven Pools designs inground pools and spas based on your needs. You can go online to request an in-home estimate. During the complimentary appointment, a detailed custom design rendering is included.

Your designer will integrate your needs and requests for pool size, shape and style. This will include decorative and functional features, as well as other elements to suit your aesthetic preferences. Backyard conditions are also taken into consideration in creating your pool plan.

Once an estimate is developed and accepted, a local Blue Haven Pools team will obtain any required permits. Financing programs are also available, based on your credit.

Blue Haven Pools & Spas services

Blue Haven Pools & Spas offers additional services beyond pool and spa design and installation. Supplies Direct is available for online supply shopping and includes salt sanitizer, replacement filter cartridges, wall brushes and other items necessary to maintain a pool or spa. Typically, orders ship within three to four business days.

How much does Blue Haven Pools & Spas cost?

Like all gunite pool builders, the company doesn’t give exact prices for its services online.

The reason why: Each project varies greatly because of the customizable nature of gunite pool and spa design and construction.

The decorative and functional features you choose — from waterfalls to tanning ledges — affect the overall cost, as do backyard conditions and the location in the country where your pool is built.

If you’re looking for an estimate for your pool or spa, you can set up a free consultation with the company.

Blue Haven Pools & Spas FAQ

What is Blue Haven Pools & Spas?

Blue Haven Pools & Spas is a pool and spa design and installation company. It partners with local contractors for installation in a variety of states. Free brochures and in-home estimates are available.

How does Blue Haven Pools & Spas work?

Quotes are requested online or via an in-home estimate. Once a quote is accepted and a design is complete, Blue Haven Pools & Spas works with local contractors on installation.

Where is Blue Haven Pools & Spas available?

Services are available in 26 states and Australia.

  • Alabama
  • Arkansas
  • California
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Missouri
  • Mississippi
  • North Carolina
  • New Jersey
  • Nevada
  • New York
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • West Virginia
Is Blue Haven Pools & Spas legit?

Yes, Blue Haven Pools & Spas is a legitimate pool design and installation company. It partners with local contractors for installation after design and 3D renderings are made and accepted. Blue Haven Pools & Spas offers free estimates.

Blue Haven Pools & Spas Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Blue Haven Pools & Spas?
    • 4,609,564 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Staff

    Reviewed Nov. 17, 2024

    Our contactor's name is Larry and he was great. He came on over, explained to us the whole process and what options we could be able to have, and invited us to the brick-and-mortar store that they've got, where he's got his office and can show us some renderings and all different types of materials. He made things very comfortable. So, that was a good reflection of what the business was.

    Working with Larry was really awesome because he walked us through, not only the process of the design, but also the materials and what are all the options and things like that. We did have to do a few back and forth with Larry when it came to the actual rendering of the 3D design. We had to give him a little bit more of creative advice. But overall, it was a good process. It took us a few little things, going back and forth. There was one time where we wanted a change, and the change was obviously gonna affect the final outcome. He acknowledged it and said, “Oh, yeah. This is gonna be here. When we did receive the PDF, it wasn't changed yet."

    With such a large amount of money, we wanted to make sure that everything was documented on paper. But it was just that one instance. Past that, it was really good. We use an app, which is connected to the pool's different types of features, like the bubblers and the waterfall that we have, basically the spillover from the spa into the pool, and the lights. We also had something put in that's really cool, which is called the rain feature. We have a roof deck that goes over the spa and a little bit of a pool, and where we have a beam going across the edge of that roof on the bottom. We installed this water feature, where when you turn it on it, it rains and the water comes down. We could do that all from the app.

    We could also set up different scenes or scenarios and time it. So, if we want to go on for 12 hours or an hour straight at a certain period of time of the day, we can set that. All that works really nice. So, we're pretty happy with all the automation that's done on it and provided with it, and how they initially set us up as well. Blue Haven not only took care of the pool, but also our decking. We selected this beautiful light travertine and after the pool crew came to do the last part of the pool, the entire decking was completely stained red.

    We were working with our PM and she said, “Oh, no problem. That's gonna be clean towards the end.” They sent somebody to clean it. They just did one power washing but the whole travertine patio was stained again. So, it was the crew that was hired to come and work on the last aspects of the pool completely disregarded the fact that the decking was put down. We had to send pictures a few multiple times and then it came to a point where they said, “Well, if you guys wanna clean all of that, you're gonna have to pay for it.” So, it never got resolved.

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      Verified purchase
      Staff

      Reviewed Aug. 29, 2024

      I showed the rep a sketch I had first then he created something with that. We adjusted it several times before we finally got to the end result. But Blue Haven works with a whole bunch of subs. Everything other than the original design of the pool is with subcontractors. You wait, you go through one subcontractor, then you wait for the next step. From what I've heard from everybody else who's built a pool with other companies around here, it was the same deal, but I didn't realize how disconcerting it would be to have all of those subs. It made it a very stressful three months, getting it built.

      We have a tall screened-in porch so it was next to impossible for us to do the sheeting that would be necessary for whenever they spray gunite in a pool. You wanna have windows and screens plastic sheeted off because that gunite is terribly difficult to remove once it's been sprayed and it depends too on how good a subcontractor you have on the gunite. They also had to put plastic over the solar panels.

      The other part of the coordination is not only do they work with subcontractors, but you have to have a separate contract with a landscaper. If you don't have them come in, then you're dead in the water until the landscaper can get to you to do all the things and put the fence back up. We have a dog and our neighbors have dogs as well. It was a cacophony for a couple of months, trying to time when we were gonna let dogs out and supervising dogs that were used to having a fence perimeter, and us used to being able to open the door and let the dog out.

      They had an understanding with the landscaper that worked in our favor. But the morning that the gunite guys got here was the morning that the landscaper couldn't get here until 8:00. He was the one that was crawling up on the roof. The gunite night crew arrived at 6:00 a.m. and one of them crawled up on the roof and put the sheeting on the solar panels for us. But there was only one English speaker in the group. His English wasn't terrific either so I was standing there with my phone on Google translate and trying to be sure that I was communicating correctly what we wanted.

      But it was amazing that they got anything done during that intense heat. I had a blank backyard and it looks gorgeous now. I've been very pleased. We had great tile people. The people who did the pavers are very skilled craftsmen. The planning and workmanship were well done. Nobody else that I've talked to has had any kind of experience that was better than ours. The pool is beautiful. It's a 9,240-gallon free form pool. It's 3 feet at one end and 5 feet at the other. I would have made it deeper and longer though. I've got a spa on one end of it. I thought my husband wanted the spa, but it turned out he wasn't as hot on it as he thought he would be so it doesn't get that much use. But it makes a beautiful feature because the water overflows like a waterfall out of the spa into the pool.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed July 26, 2024

      Blue Haven was recommended by a neighbor and it was an excellent experience with them. It was one of the best positive learning experiences of my life. They said I would have to wait because they had a backlog, but they were the best. They were thorough and didn't oversell. The designer took a look at the yard and took my concept into consideration. We went through several renditions and laying out the deck space and what my needs were for grandchildren.

      They first drafted the design then they came and put in the structure. They poured the foundation in the granite. It's an incredible process where they get up on these shoes that look like mini stilts and walk around and smooth it out before they fire the stone in. It was phenomenal. They also did a very intricate tile work. I picked out an expensive stone and upgraded everything 'cause I figured I'm here for the long haul. They would also point out features I might want or might look nice and also some of the downfalls. They also gave me some names of landscapers and told me the pluses and the minuses. They were very honest people.

      The project manager, Zach, was there every day throughout the entire course, from November through April. They had everything lined up for the construction and Zach coordinated everything. There was never much lag time and that's a big problem here in the Mount Pleasant South Carolina area. There were a couple snafus at the end, but that's because Mount Pleasant has a boom in buildings that we might have had to wait a day or two for the building inspector. Zach had to be here for that building inspector to be on site when they showed up or they wouldn't inspect it. That was for the gas, the wiring, and the other connections.

      I love the pool. I have a backyard oasis. I put in a very large area for sunbathing with the bubblers. I wanted something that would serve two purposes for the kids to play that was a very large platform on a very shallow surface for years to come and an area when there are adults here that we could put sunbathing chairs in. I also had them put the spa on the side, attached to the pool that had the constant water flow. I had them put in a waterfall and ledges around the pool where you can sit. It's also a tool where kids could grab on to that part instead of just grabbing for the side of the pool. I tried to think about safety and they told me how to place them, where to place them, who would go on this side and who wouldn't go on that side because one side is close to a landscaping.

      One thing I didn't put on that I wish I had put on was a cooler. I didn't realize that the pool can get up to 90 degrees. But I incorporated the smart features in terms of the Hayward component, where you can control it from your home on your cellphone. From start to finish, Blue Haven was unbelievable. They were very respectful of my property and cleaned up every single day. They tested for leakage and gave me tips on the first time I filled it up. There was a form with the water department and they told me about how to go about doing that. They walked me through every step of the process. I love them. When I call them a year and a half later, they still call me right back. If I were to move from this house, I would use Blue Haven again.

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      Customer ServicePriceStaff

      Reviewed June 24, 2024

      Blue Haven's salesperson, Don, laid out the information and was there on the table and I said, "Wow, that's expensive." So, my wife and I looked it over, got a couple of other bids, and it put us on a back burner for almost 12 months. I called Don back and said, "Okay. I know it's been a little while. What do we do if we wanna go forward?" He said, "Well, we have to go back out and re-look at things." I said, "That's fine." So, he did. My wife and I looked at each other and said, "Well, let's get one more bid." We did and this guy on this other center was $40,000 more. I said, "What are we getting with that?" He said, "Well, you're getting your basic and you're getting this part of concrete and that part of concrete, this, that, and the other." So, we went back to talk to Don again and said, "What are we getting?" He listed what we were getting, and they've lived up to everything. We got a pool heater and a better filtration system.

      We already sketched where the concrete was gonna go, and when Don was looking it over, he said, "That's not gonna flow good." The concrete guys were there already. They were forming it out. He said, "Mike, what do you think if you and Sherry would want this as far as an extension off of the one side of your pool? It's gonna flow better. But I'm not trying to oversell nothing. But if you wanna do that, this is how it's gonna look." I'm glad he did that because it would have looked like we placed a pool in our backyard and it's a little bit something going on to it. It flows off of our back patio.

      The designer of that was more in-tuned to making my backyard look good instead of looking at what a bottom line would be for the company, which made me feel really good. I said, "Well, that's gonna cost me a lot more." He said, "We're gonna work that out. Let's just see if that's gonna work for you on the design phase of it." I said, "Okay, all right. Let's try it." The layout was so much and the cost of the concrete was so much and he said, "We'll split that, We'll just cut that in half and let's just roll that out. Because really, I think you're gonna be much more happier with that." I'm glad he did because he turned around and, when that was all totally done, it just flows off of our back patio, which was a true vision that he saw that I didn't see. So, with that, my hat's off to him. It was something that was useful within our family and his design was spot on.

      We like the design of the concrete around the pool itself. We like the heated pool. The patio surface is cool to the touch. He said, "This is going to keep your concrete probably about 80 to 82, 85 degrees at the most. Once this layer is on and they treat it, you can walk on this -- doesn't matter how hot it is, it's not gonna get hot." So, that was another feature that we've talked through our conversation. We've gone to pools, we've gone to resorts and the pools. It was so refreshing, yet you have to walk from the pool to the lounger and your feet will burn by the time you get there. He said, "I got something that we can suggest if you want something like that really. And it'll actually look good because it's gonna come from your existing patio onto the new concrete and it'll just flow into where the pool is." Don is very creative and helpful. He makes oasis in the backyards of people's properties. It's amazing.

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      Customer ServicePriceStaff

      Reviewed March 31, 2024

      I told Blue Haven what I wanted and we worked together to come up with something. My husband freehand drew it on a piece of paper and said that was what we wanted our pool to look like. Then they designed it on the computer and showed us what it would look like with everything. I was able to go and figure out what I wanted for it and they put it in. The only thing that I had requested was a bubbler put on my sundeck to help keep the water stirred up so dirt doesn't collect there. But I'm so glad that they suggested we put a little waterfall on there, because it improved the look of the pool and I enjoy having it. When I'm spending money on a large investment like that, I want it to be what I want so that I can enjoy it, and they were able to deliver.

      Everyone was also great during the construction process. All the teams that came knew how to do their jobs. They did their job efficiently, and upon conversing with them, everyone was polite and nice. They were able to answer questions, too. Communication-wise, some of them spoke different languages, which was fine because I just use the translator app on my phone and they were able to understand what I wanted. I had a good time visiting with them, and they didn't mind me being around the construction zone. But I was very careful where I walked and made sure I was aware of what they were doing so I didn't get in their way.

      One of my favorite things is the pool system because my family has a German Shepherd who sheds tons of hair and she likes to go swimming in the pool. So I made sure I had the best of the best pumping system so that it would turn over every bit of the water either once a day or twice within a 24-hour period because I know her hair is going to be in that swimming pool. So, my pool stays relatively clean even though she gets in there. And a lot of the hair gets trapped in the skimmers, so that means the suction power of the pump is pulling that water through the skimmers and the hair is getting caught in the baskets. So far, my husband and I had to clean our filtration system out twice since they put the pool in just because that first initial startup sucks out all the rest of the loose plaster that's still coming off and everything that’s setting.

      Blue Haven worked out for us and we love them. As for the price, everything was disclosed to us in detail. When I added on a few feet more of concrete and the concrete was expensive, we paid a little extra for that. But otherwise, everything was priced within a reasonable range. When we told Blue Haven that we were interested in building a pool, they came out and asked us what we were interested in, then they didn't bother us. They waited for us to make the move. They left materials for us to look at and that was satisfying to me because I'm one who doesn't like to be bothered a whole lot.

      For my friends who are looking into getting a pool, I would suggest that they do their research but I would also tell them that Blue Haven did an exceptionally well job on our swimming pool. I'm ready to enjoy it when it warms up to the perfect temp. My brave children who can stand the cold have already been swimming in it this year.

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      Customer ServicePriceStaff

      Reviewed Feb. 2, 2025

      My neighbors used Blue Haven and I decided to use them. They had a trade show that we're able to go to and see what they did and how they did things. They were very knowledgeable and the construction process was seamless. They were very professional and they let us know every step of the way what was going on. Once they were done, they went way above and beyond cleaning everything up, and regrading the lawn. They built a simple rectangle pool for us and we opened it in September. So far, we haven't had any issues going through all the free stuff. There's been a lot of pools around the area that had a lot of issues that were built by other companies. But this one's been really good. I was also able to call their customer service a couple times with some new guy saying that I didn't know I was supposed to be doing. And they were extremely helpful and helped me fix some of the problems over the phone. They are well worth money.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 2, 2025

      I worked across the street from the location of Blue Haven for a number of years. Since they had a showroom that I could go to and I could see samples, we worked with them on a rectangular pool to go into our backyard to fit the space we were looking for. We wanted a water feature, a sun shelf, some stairs, and a ledge. They listened to everything we had to say, then they were able to put together something for us that was amazing. That really helped make things smoother. They also suggested some things as far as extra patio space which they said we might need, and we loved that because we didn't feel like they were trying to upsell us on anything.

      The installation was quick. We got in at the right time because we broke ground at the end of April of 2024 and we were swimming the last week of July. They also respected the fact that we have neighbors and that we were on a busy corner. We live right across the street from an elementary school and they didn't create any heartburn for us in terms of the environment or build. It was an inconvenience because we lost our backyard for a few months, but that is what it is and we knew that was coming.

      Then, our designer referred us over to a company that could have done a fencing work for us. So, we went off the recommendation and we contacted the fencing company. They came out, quoted, and it was in line with what we were expecting. But the owner of the company passed away a few weeks before he was about to start work and I had to deal with his son because we had already given a deposit of $10,000 to him. I reached out to Blue Haven and asked for some assistance, because I wasn't getting a response back and I was starting to get that eerie feeling that I almost got taken for my money. They stepped in and smoothed everything out, even though it wasn't their fault. That really resonated with me as far as their willingness to make sure that we were happy because we went off of their recommendation. But as far as the pool goes, outside of rain, there was nothing that was unexpected.

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      Verified purchase
      Staff

      Reviewed Jan. 26, 2025

      I like Blue Haven's stuff better than Cox Pools. We went with Blue Haven and they helped quite a bit with the financing. My rep's name was Nick, and he was very helpful. He did a great job. The girls in the office were really good too. The construction process took 10 weeks. It was good up until near the end when they had to get somebody to take away the extra dirt. Their equipment broke down so it took a little bit longer than normal, but it went really smoothly. They were very informative as well. They got the saltwater pool and an ozone thing. I deal with it on my phone. It changes colors as well. My wife loves the pool. Blue Haven was awesome to work with. If I ever buy another house and get a pool, I would use them again.

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      Staff

      Reviewed Nov. 27, 2024

      Blue Haven is a national brand so there’s consistency there. We decided on them for their safety and design features. It was a great process and their team was fantastic throughout. We recommend them to people thinking about pools all the time. It costs way too much, but they're good people and have a good product too.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Nov. 26, 2024

      Working with the designer went well overall. The pool has a light with a remote to turn it on and I have the spa and in-floor cleaner pop-up system. The construction went well overall, but it was a pain as far as figuring out when the installers were gonna show up. My understanding was because they were working with different contractors, there was no telling exactly when they would show up. But overall, they got the pool done way ahead of time than what they had initially mentioned. They did a good job.

      I was happy with the pool, but I did have to call them back not even a year later to drain my pool because there was some grouting that was coming off near the tile line and some plaster that was coming off. So that was a little bit frustrating. But they did come out eventually and took care of the issues. I wish I used a different company in the sense of quality work. My plaster isn't as smooth. It looked a little bumpy in some areas. I feel like it stains easily. I have another stain that I don't know where the heck it came from. I was living in another house that had an existing pool and I never saw a net leave marks on a plaster before. But on our pool, we had to switch out the net because the one they gave us was leaving marks on the plaster and we have to scrub it and try to remove it.

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      Blue Haven Pools & Spas Company Information

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      Company Name:
      Blue Haven Pools & Spas
      Address:
      Affordable Inground Pools & Remodels
      City:
      60+ U.S. Offices
      Website:
      www.bluehaven.com

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