Blue Haven Pools & Spas Reviews

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Edited by: Chloe Cochran

About Blue Haven Pools & Spas

60 U.S. Blue Haven offices design and build inground custom pools & spas in all sizes, shapes, and styles with exclusive, high-tech SmartFeatures® that automate pool care, save time, money, water, and energy, and purify with virtually no chlorine. Local designers provide free in-home estimates and custom plans. 100% financing is available oac. Since 1990 alone, nearly 110,000 Blue Haven pools have been built or remodeled!

Pros
  • Customizable
  • Free estimates
  • Financing available
Cons
  • Limited availability
  • Pricing not disclosed online

Featured Reviews

Menifee, CA
Verified purchase
Everything was good. Everything was what they said and it was on time and it was scheduled. We had a problem with an electrical thing that went out and they called us the next day...

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Theodore, AL
Verified purchase
Blue Haven has good prices compared to some other people I looked at. They were easy to work with. Weather held us back a little bit a couple times. But as far as it going up, it ...

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Our editor’s take

Blue Haven Pools & Spas is a legitimate company that offers fairly priced inground pool and spa construction and major renovations. It offers high-technology products to enhance your gunite pool and spa, along with an online marketplace for pool necessities. However, the company doesn’t disclose its prices online and is only available in 26 states. If Blue Haven Pools & Spas is available to you, it may be worth getting a quote from this company to see if they fit your needs for a new custom pool or renovation.

Blue Haven Pools & Spas products

Blue Haven Pools & Spas is a gunite pool and spa designer and builder. It offers complete design and installation services, as well as pool renovations and equipment modernization. Blue Haven Pools does its own contracting and installation.

The company uses high-technology products for its pools and spas, including:

  • Smart Controls: Automated management tools for functions like heat, jets, lighting and features.
  • SmartFlow JetSystem: Produces fresher water with fewer chemicals.
  • SmartFilter with Microban: Fights mold, mildew and bacteria
  • SmartPure Ozone/UV System: Ensures virtually chlorine-free water
  • SmartVac Series Cleaners: Cleans pools in one to three hours
  • SmartSaver: Runs pool cleaning and filtration at lower utility costs

How to get Blue Haven Pools & Spas

Blue Haven Pools designs inground pools and spas based on your needs. You can go online to request an in-home estimate. During the complimentary appointment, a detailed custom design rendering is included.

Your designer will integrate your needs and requests for pool size, shape and style. This will include decorative and functional features, as well as other elements to suit your aesthetic preferences. Backyard conditions are also taken into consideration in creating your pool plan.

Once an estimate is developed and accepted, a local Blue Haven Pools team will obtain any required permits. Financing programs are also available, based on your credit.

Blue Haven Pools & Spas services

Blue Haven Pools & Spas offers additional services beyond pool and spa design and installation. Supplies Direct is available for online supply shopping and includes salt sanitizer, replacement filter cartridges, wall brushes and other items necessary to maintain a pool or spa. Typically, orders ship within three to four business days.

How much does Blue Haven Pools & Spas cost?

Like all gunite pool builders, the company doesn’t give exact prices for its services online.

The reason why: Each project varies greatly because of the customizable nature of gunite pool and spa design and construction.

The decorative and functional features you choose — from waterfalls to tanning ledges — affect the overall cost, as do backyard conditions and the location in the country where your pool is built.

If you’re looking for an estimate for your pool or spa, you can set up a free consultation with the company.

Blue Haven Pools & Spas FAQ

What is Blue Haven Pools & Spas?

Blue Haven Pools & Spas is a pool and spa design and installation company. It partners with local contractors for installation in a variety of states. Free brochures and in-home estimates are available.

How does Blue Haven Pools & Spas work?

Quotes are requested online or via an in-home estimate. Once a quote is accepted and a design is complete, Blue Haven Pools & Spas works with local contractors on installation.

Where is Blue Haven Pools & Spas available?

Services are available in 26 states and Australia.

  • Alabama
  • Arkansas
  • California
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Missouri
  • Mississippi
  • North Carolina
  • New Jersey
  • Nevada
  • New York
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • West Virginia
Is Blue Haven Pools & Spas legit?

Yes, Blue Haven Pools & Spas is a legitimate pool design and installation company. It partners with local contractors for installation after design and 3D renderings are made and accepted. Blue Haven Pools & Spas offers free estimates.

Blue Haven Pools & Spas Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Blue Haven Pools & Spas?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Staff

    Reviewed Nov. 17, 2024

    Our contactor's name is Larry and he was great. He came on over, explained to us the whole process and what options we could be able to have, and invited us to the brick-and-mortar store that they've got, where he's got his office and can show us some renderings and all different types of materials. He made things very comfortable. So, that was a good reflection of what the business was.

    Working with Larry was really awesome because he walked us through, not only the process of the design, but also the materials and what are all the options and things like that. We did have to do a few back and forth with Larry when it came to the actual rendering of the 3D design. We had to give him a little bit more of creative advice. But overall, it was a good process. It took us a few little things, going back and forth. There was one time where we wanted a change, and the change was obviously gonna affect the final outcome. He acknowledged it and said, “Oh, yeah. This is gonna be here. When we did receive the PDF, it wasn't changed yet."

    With such a large amount of money, we wanted to make sure that everything was documented on paper. But it was just that one instance. Past that, it was really good. We use an app, which is connected to the pool's different types of features, like the bubblers and the waterfall that we have, basically the spillover from the spa into the pool, and the lights. We also had something put in that's really cool, which is called the rain feature. We have a roof deck that goes over the spa and a little bit of a pool, and where we have a beam going across the edge of that roof on the bottom. We installed this water feature, where when you turn it on it, it rains and the water comes down. We could do that all from the app.

    We could also set up different scenes or scenarios and time it. So, if we want to go on for 12 hours or an hour straight at a certain period of time of the day, we can set that. All that works really nice. So, we're pretty happy with all the automation that's done on it and provided with it, and how they initially set us up as well. Blue Haven not only took care of the pool, but also our decking. We selected this beautiful light travertine and after the pool crew came to do the last part of the pool, the entire decking was completely stained red.

    We were working with our PM and she said, “Oh, no problem. That's gonna be clean towards the end.” They sent somebody to clean it. They just did one power washing but the whole travertine patio was stained again. So, it was the crew that was hired to come and work on the last aspects of the pool completely disregarded the fact that the decking was put down. We had to send pictures a few multiple times and then it came to a point where they said, “Well, if you guys wanna clean all of that, you're gonna have to pay for it.” So, it never got resolved.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Oct. 9, 2024

      I heard about Blue Haven Pools & Spas because when we first moved here, our neighbors told us that was who they went through. But after doing more research and getting to know people, that was a majority of who people used. So, I liked the company as a whole. I like the hospitality. They felt down-to-earth. They didn't seem pressuring. I like that the designer was a vet. He lives two streets over from me, so it wasn't somebody that I had to talk to over the phone. The project manager was also a vet. It was cool because my husband is a vet. If we needed questions answered, they were right there or a phone call away or text message away. It was a quick process, too. They started digging for a hole mid-August. It was officially done at the end of September.

      We originally wanted the hot tub. We ended up doing a waterfall and no hot tub. We decided against the hot tub just because we knew we wouldn't use it a lot. We decided to go with the water feature instead. After the final look of it, I wish I had done either a ledge that you could sit on and expanded it just a bit more and added some reflector type things on steps so we could see them better. But the lights are cool. I can set my schedule with the lights and the pump, so we don't have to go outside if it's pouring rain or cold. We keep our waterfall on all the time anyway because we like the sound of it.

      Go for it. We're in that pool every day. My daughter and husband got in it when it was 60 degrees in that pool. We have our own oasis and we got to design it. We got to pick out what we wanted, from the tile to the stone around it. We ended up going with concrete around the pool instead of the brick. A lot of people that I know that has gone with Blue Haven did the pavers. I'm we did concrete. It gives it a smoother look. And that way, the pool stands out more.

      Our designer said, “Do 3 to 5 feet.” Going from 3 to 5 feet, I decided to add that additional foot for 6 feet. I'm honestly glad I did. That's something that I would let people know. And when they draw out the pool, not to think that it would look smaller. Our pool is small but big enough for our family. We have a cleaner that comes out weekly. At the beginning of summer, pollen was bad. We didn't have somebody come out weekly, so the pool messed up. We had pollen stains. But now, we have somebody come out every Friday. Spend the money to have a pool cleaner because you don't have to keep up with anything.

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      Verified purchase
      Staff

      Reviewed Aug. 29, 2024

      I showed the rep a sketch I had first then he created something with that. We adjusted it several times before we finally got to the end result. But Blue Haven works with a whole bunch of subs. Everything other than the original design of the pool is with subcontractors. You wait, you go through one subcontractor, then you wait for the next step. From what I've heard from everybody else who's built a pool with other companies around here, it was the same deal, but I didn't realize how disconcerting it would be to have all of those subs. It made it a very stressful three months, getting it built.

      We have a tall screened-in porch so it was next to impossible for us to do the sheeting that would be necessary for whenever they spray gunite in a pool. You wanna have windows and screens plastic sheeted off because that gunite is terribly difficult to remove once it's been sprayed and it depends too on how good a subcontractor you have on the gunite. They also had to put plastic over the solar panels.

      The other part of the coordination is not only do they work with subcontractors, but you have to have a separate contract with a landscaper. If you don't have them come in, then you're dead in the water until the landscaper can get to you to do all the things and put the fence back up. We have a dog and our neighbors have dogs as well. It was a cacophony for a couple of months, trying to time when we were gonna let dogs out and supervising dogs that were used to having a fence perimeter, and us used to being able to open the door and let the dog out.

      They had an understanding with the landscaper that worked in our favor. But the morning that the gunite guys got here was the morning that the landscaper couldn't get here until 8:00. He was the one that was crawling up on the roof. The gunite night crew arrived at 6:00 a.m. and one of them crawled up on the roof and put the sheeting on the solar panels for us. But there was only one English speaker in the group. His English wasn't terrific either so I was standing there with my phone on Google translate and trying to be sure that I was communicating correctly what we wanted.

      But it was amazing that they got anything done during that intense heat. I had a blank backyard and it looks gorgeous now. I've been very pleased. We had great tile people. The people who did the pavers are very skilled craftsmen. The planning and workmanship were well done. Nobody else that I've talked to has had any kind of experience that was better than ours. The pool is beautiful. It's a 9,240-gallon free form pool. It's 3 feet at one end and 5 feet at the other. I would have made it deeper and longer though. I've got a spa on one end of it. I thought my husband wanted the spa, but it turned out he wasn't as hot on it as he thought he would be so it doesn't get that much use. But it makes a beautiful feature because the water overflows like a waterfall out of the spa into the pool.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 26, 2024

      Blue Haven was recommended by a neighbor and it was an excellent experience with them. It was one of the best positive learning experiences of my life. They said I would have to wait because they had a backlog, but they were the best. They were thorough and didn't oversell. The designer took a look at the yard and took my concept into consideration. We went through several renditions and laying out the deck space and what my needs were for grandchildren.

      They first drafted the design then they came and put in the structure. They poured the foundation in the granite. It's an incredible process where they get up on these shoes that look like mini stilts and walk around and smooth it out before they fire the stone in. It was phenomenal. They also did a very intricate tile work. I picked out an expensive stone and upgraded everything 'cause I figured I'm here for the long haul. They would also point out features I might want or might look nice and also some of the downfalls. They also gave me some names of landscapers and told me the pluses and the minuses. They were very honest people.

      The project manager, Zach, was there every day throughout the entire course, from November through April. They had everything lined up for the construction and Zach coordinated everything. There was never much lag time and that's a big problem here in the Mount Pleasant South Carolina area. There were a couple snafus at the end, but that's because Mount Pleasant has a boom in buildings that we might have had to wait a day or two for the building inspector. Zach had to be here for that building inspector to be on site when they showed up or they wouldn't inspect it. That was for the gas, the wiring, and the other connections.

      I love the pool. I have a backyard oasis. I put in a very large area for sunbathing with the bubblers. I wanted something that would serve two purposes for the kids to play that was a very large platform on a very shallow surface for years to come and an area when there are adults here that we could put sunbathing chairs in. I also had them put the spa on the side, attached to the pool that had the constant water flow. I had them put in a waterfall and ledges around the pool where you can sit. It's also a tool where kids could grab on to that part instead of just grabbing for the side of the pool. I tried to think about safety and they told me how to place them, where to place them, who would go on this side and who wouldn't go on that side because one side is close to a landscaping.

      One thing I didn't put on that I wish I had put on was a cooler. I didn't realize that the pool can get up to 90 degrees. But I incorporated the smart features in terms of the Hayward component, where you can control it from your home on your cellphone. From start to finish, Blue Haven was unbelievable. They were very respectful of my property and cleaned up every single day. They tested for leakage and gave me tips on the first time I filled it up. There was a form with the water department and they told me about how to go about doing that. They walked me through every step of the process. I love them. When I call them a year and a half later, they still call me right back. If I were to move from this house, I would use Blue Haven again.

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      Customer ServicePriceStaff

      Reviewed June 24, 2024

      Blue Haven's salesperson, Don, laid out the information and was there on the table and I said, "Wow, that's expensive." So, my wife and I looked it over, got a couple of other bids, and it put us on a back burner for almost 12 months. I called Don back and said, "Okay. I know it's been a little while. What do we do if we wanna go forward?" He said, "Well, we have to go back out and re-look at things." I said, "That's fine." So, he did. My wife and I looked at each other and said, "Well, let's get one more bid." We did and this guy on this other center was $40,000 more. I said, "What are we getting with that?" He said, "Well, you're getting your basic and you're getting this part of concrete and that part of concrete, this, that, and the other." So, we went back to talk to Don again and said, "What are we getting?" He listed what we were getting, and they've lived up to everything. We got a pool heater and a better filtration system.

      We already sketched where the concrete was gonna go, and when Don was looking it over, he said, "That's not gonna flow good." The concrete guys were there already. They were forming it out. He said, "Mike, what do you think if you and Sherry would want this as far as an extension off of the one side of your pool? It's gonna flow better. But I'm not trying to oversell nothing. But if you wanna do that, this is how it's gonna look." I'm glad he did that because it would have looked like we placed a pool in our backyard and it's a little bit something going on to it. It flows off of our back patio.

      The designer of that was more in-tuned to making my backyard look good instead of looking at what a bottom line would be for the company, which made me feel really good. I said, "Well, that's gonna cost me a lot more." He said, "We're gonna work that out. Let's just see if that's gonna work for you on the design phase of it." I said, "Okay, all right. Let's try it." The layout was so much and the cost of the concrete was so much and he said, "We'll split that, We'll just cut that in half and let's just roll that out. Because really, I think you're gonna be much more happier with that." I'm glad he did because he turned around and, when that was all totally done, it just flows off of our back patio, which was a true vision that he saw that I didn't see. So, with that, my hat's off to him. It was something that was useful within our family and his design was spot on.

      We like the design of the concrete around the pool itself. We like the heated pool. The patio surface is cool to the touch. He said, "This is going to keep your concrete probably about 80 to 82, 85 degrees at the most. Once this layer is on and they treat it, you can walk on this -- doesn't matter how hot it is, it's not gonna get hot." So, that was another feature that we've talked through our conversation. We've gone to pools, we've gone to resorts and the pools. It was so refreshing, yet you have to walk from the pool to the lounger and your feet will burn by the time you get there. He said, "I got something that we can suggest if you want something like that really. And it'll actually look good because it's gonna come from your existing patio onto the new concrete and it'll just flow into where the pool is." Don is very creative and helpful. He makes oasis in the backyards of people's properties. It's amazing.

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      Customer Service

      Reviewed May 10, 2025

      In my initial meeting with the designer at Blue Haven, I shared my vision and was impressed with how well they transformed my ideas into a practical pool plan. The installation included their app and the upgraded lights, enhancing the overall experience with smart features that were easy to use.

      The pool construction process was seamless, thanks to the main contractor who ensured everything was communicated effectively. I found their communication throughout the project to be excellent, keeping me informed every step of the way. Overall, my experience with Blue Haven was excellent, and I’m satisfied with the outcome.

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      Price

      Reviewed May 9, 2025

      Jamie, the designer from Blue Haven, did a stellar job in converting our broad ideas into a unique pool design that went beyond our expectations, leaving out the common rectangular or circular shapes. What impressed me was Jamie's dedication during the design phase, spending time thoroughly explaining each stage of the process, from the dirt work to the final touches, ensuring we were comfortable and never pressurized.

      Blue Haven's smart features have added immense convenience to our pool experience, particularly the app that allows me to control all the pool equipment effortlessly from my phone. Additionally, the in-floor cleaning system and UV light sanitation ensure the pool remains pristine with minimal effort on our part.

      The construction of the pool, led by the diligent supervisor Dell, was seamless despite its messy nature. They diligently communicated schedules and progress, showing incredible attention to the cleanliness of the worksite each day. While construction was straightforward, the timeline extended beyond the expected 90 days due to unforeseeable health issues and weather conditions impacting the plastering phase.

      Our custom-shaped pool features curves and a unique tanning deck, as well as several waterfalls, all of which are especially delightful. Blue Haven's customer-centric approach was evident as they accommodated delays due to personal health issues without any pressure, offering assurance and flexibility throughout the project.

      While maintenance like brushing plaster and cleaning filters was more hands-on than anticipated, we were well informed about these responsibilities from the start. Overall, the experience validates the five-star rating I gladly give for Blue Haven’s service, quality of presentation, and reasonable pricing.

      Blue Haven's website also provided a valuable resource by showcasing their work through a gallery, reinforcing their capability to deliver a wide range of pool styles. All in all, my journey with Blue Haven Pools & Spas has been exceptional, and I wholeheartedly recommend them.

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      Customer ServicePunctuality & Speed

      Reviewed May 9, 2025

      Working with Blue Haven's designer to create my pool was a fantastic experience. We have many friends with different types of pools, and we really liked the gunite part of Blue Haven's product. We thought it was a little classier and would last longer.

      There was a minor issue regarding communication at the start, where I found it somewhat difficult to get in touch with them, but fortunately, this resolved itself quickly. Consequently, I've been comfortable recommending Blue Haven to others.

      Overall, my experience with the Blue Haven has been extremely positive.

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      Customer Service

      Reviewed May 8, 2025

      Our pool was installed in 2021. It cracked and was repaired once. Now both heaters won’t work, and the cracks are back even longer and they won’t come out to fix anything or return my any of my phone calls.

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      PriceStaff

      Reviewed May 8, 2025

      Everything was great with Blue Haven Pools & Spas. The pool design was quite straightforward, as it was a standard rectangular, small pool—no surprises there, but it felt like just what I had in mind. The construction team was also commendable; their professionalism was evident throughout the process. I was a bit shocked by the pool's cost but realized that this price was consistent with quotes from other companies, so it wasn't just Blue Haven. As a contractor myself, I was actively involved in supervising the work and my hands-on approach positively influenced the result. All in all, Blue Haven earned their keep and delivered an excellent pool, living up to my expectations. I would use them again if I had another pool to build.

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      Blue Haven Pools & Spas Company Information

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      Company Name:
      Blue Haven Pools & Spas
      Address:
      Affordable Inground Pools & Remodels
      City:
      60+ U.S. Offices
      Website:
      www.bluehaven.com

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