Hawx Pest Control Reviews

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About Hawx Pest Control

Hawx Pest Control offers localized pest control services. All services begin with an thorough inspection to create a personalized plan of treatment.

Hawx state of the art pest control services provide you a fully transparent and dependable experience. You will be provided with a report following your appointment informing you on all the services that were provided.

Pros
  • Free re-services
  • Same-day service
  • Multiple schedules available
Cons
  • Not available in all states

Hawx Pest Control Reviews

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    1 featured review
    How do I know I can trust these reviews about Hawx Pest Control?
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    Page 5 Reviews 435 - 635
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 26, 2023

    The tech was very prompt and courteous. The only thing that I've noticed before was the little spiders and after the service, I haven't noticed that there are any more than there were before.

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    Verified purchase

    Reviewed May 24, 2023

    It was my first time having Hawx and it was a good experience. The only thing that I don't like with them is that I started seeing more spiders but the tech said, "You're gonna see those for the first couple of times, but then they'll be gone after two to three months." I said, "Okay. Well, summertime will be almost over by then, but anyway..." But as far as everything else, it's good to have.

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    Hawx Pest Control
    Response from Hawx Pest Control

    I am so glad to hear! If you keep seeing spiders feel free to reach out and we can do a respray!

    Verified purchase
    CoverageTechStaff

    Reviewed May 24, 2023

    The lady who came out was very thorough. She not only talked me through what she was gonna do in the areas that I pointed out that she was gonna treat, but she also showed me some additional areas that needed to be treated. Every step of the way and everything she did, she took photos. So I knew that she covered the areas that we had discussed. Then she had me do a walkthrough with her to point out even after that what she had done. She outlined also the time frame within which they'd be coming back, and if I needed anything in-between time, to reach out and let them know. So far, so good. We've seen a hornet or two, but it wasn't a swarm so much that we were scared about going into the yard. So the treatment so far has been very effective. She was on time and very professional. I was very pleased.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Wow, thank you for the awesome review! We're stoked to hear that our techs could take care of those pesky pests for you.

    Verified purchase
    Staff

    Reviewed May 24, 2023

    I had three different techs coming out and out of the three, I had two that I really liked when they came and did the preventative care because they explained things to me. They talked to me, asked me if I had seen any other insects, and explained it to me. With the other guy, he was looking at me like, “So, you just don't understand if you have this problem, that you’re gonna have this problem, it's gonna get better.” I don't like that kind of look because this is not my area of expertise. It's for him to explain it to me. But the other two did a good job. The very first technician I had, I really loved him coming out.

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    Hawx Pest Control
    Response from Hawx Pest Control

    I am so sorry that one of our technicians acted that way. But, I am so glad the other two were helpful!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 22, 2023

    I have big water roaches, crickets and some spiders. They've done one treatment already and the tech was very nice. They told me that if I see something, I can call them. Yesterday, one big roach came in my garage, but I didn't see those for a month. There has been a humongous difference in insect activity since they treated. I've helped my neighbor get Hawx. I've recommended my auntie to get it as well.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the review! I am so happy it helped!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 20, 2023

    Setting the appointment with Hawx was straightforward and to the point because I was at work so I was rushed. The technician understood that. He came in, did what he had to do, and he was gone. The pest activity has decreased since then.

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    Verified purchase
    Staff

    Reviewed May 19, 2023

    I had my first service. The technician was fine. She was very positive.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2023

    They're supposed to come every three months. But if I have any issues in between times to call and they would come out. When they were here the first time, they sprayed all around the house. The guy that was here was very pleasant and informative. he didn't skulk around the house. He knocked on the door first and talked about what he was gonna do. So I do like that. They did a good job.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are happy to hear that you've been satisfied with the service we have provided! If you need any assistance don't hesitate to contact us!

    Customer ServiceTechStaffRates

    Reviewed May 18, 2023

    I signed and fulfilled a one year contract with Hawx. I did not wish to renew the contract and emailed them, per the contract, with 30 days' notice. I was told I had to speak to an account specialist. I responded that I did not want to speak to anyone. I just wanted to cancel the service. Repeatedly I said this. I was told my account was still active to which I again said I was not interested in their service and would not pay further invoices. Then they sent a crew to my property. I sent them away and again communicated by email that I did not want their services.

    While I was away, someone came and serviced my property. I was furious. I called their office and told the person answering the phone to cancel my account. She said she couldn't do that and I was put on hold for 25 minutes before I hung up. I checked the BBB and saw many complaints for the same kind of experience. It was just ridiculous that numerous emails from me were not sufficient to cancel my account.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey, this is Natalie with Hawx customer care. I am so sorry to hear of your negative experience you've had, and I would like to investigate this matter asap, please take the time to email me at natalie@hawxservices.com so I can see what we can do to better of your situation.

    Customer ServiceTechPriceRefunds & Payouts

    Reviewed May 18, 2023

    We signed a contract for pest control services, and never received them. When we called to cancel we were told there was no longer a service provider in our area and that they would not reimburse us for our unreceived services. We were then told that in order to get out of our contract we would need to pay over $700. Do not sign a contract with this company!!

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey Mandy, we apologize for the negative experience you've had but these are not business practices that we follow and we would like to look into this matter for you! Please reach out at natalie@hawxservices.com so we can assist you!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed May 18, 2023

    The rep was quite knowledgeable and seemed to know what they were talking about. We have little rats because I have lots of trees around this area. The techs put traps outside for the rats and they put some stuff up in the attic. My attic's been difficult to access, but they managed to put some sticky traps in there. The little rats are smart though. They seem to avoid things. I know they're down in the damn walls scratching around in there, but we'll just keep doing the traps and see if we can take care of them. The techs spray the perimeter, too, for insects. All in all, Hawx Pest Control's price is right and the service is nice. The techs are very friendly and courteous as well. They come out if you want. You can call them up and they'll come out and take care of certain problems you may have encountered with rats or insects. They'll make a special trip too.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thanks for the great feedback on your experience with our company! We appreciate it!

    Verified purchase
    Punctuality & SpeedStaffRatesFollow-Through

    Reviewed May 17, 2023

    Hawx Pest Control's rep came to the door. He gave me his name, told me who he was with, gave me a business card, told me the services that they offered, and asked me if I would be interested. At first, I said, “I'm not sure because I know the lawn company that we use, they also do some type of basic spraying.” But after I spoke to my wife and she said, “Yeah. Go ahead and do it,” I was like, “Okay.” The rep told me what he would do on the iPad and that within the next couple of hours, he would have a technician out. An hour and 45 minutes later, a technician showed up. He went over everything with me verbally when he first arrived, told me what he would do, and told me what type of equipment he would have out and the stuff that would be in the yard. He started doing those things. I watched him for a few minutes and I let him go so he could take care of his business. Hawx is a great company, and they did what they said they would do.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.

    Verified purchase
    MaintenanceStaff

    Reviewed May 17, 2023

    When the rep gave us his spiel, we appreciated the time he took to explain what they offered, and we've been pleased thus far. We've not seen any evidence of their service not working, so I'm happy with that. The technician that was out there was amazing, kind, and all about business. He took pictures of his work, and then sent us a report. Overall, it was 100% satisfactory.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 17, 2023

    Our experience with Hawx Pest Control was great. They introduced themselves to us. They came knocking on the door. They explained what their process was. They do a lot more than what my previous pest control company does. So, I decided to go with them and they were thorough in doing stuff and investigating to look for any type of spiders. They went beyond and above the other pest control companies I've had. So, I was impressed. The rep showed me everything and was thorough. He was also courteous and professional. The techs inspected everything, laid traps, found where the spiders were possibly hiding. They took care of the issue. They were also thorough in their business as far as spraying. The techs were two brothers and both did different things. It took them a while to go through the house and spray the yards. They took their time and did everything that the company said they would do.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2023

    The technician, Austin, called me to let me know that he was on his way, and then he came to the door. He had great customer service. He asked me what I wanted and I told him and everything was done properly. So far, I haven't seen any fire ants, besides the first week. Like Austin said, these things from the outside are trying to get in. I saw about two things coming to the house. But after that, it's been quiet.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We appreciate the honest feedback, let us know if you need anything in the future.

    Verified purchase

    Reviewed May 17, 2023

    The salesman was nice. His offer seemed a good one. I get a notification that the tech is coming, but I don't see him. The first time, I saw the gentleman that came. He came to the door and told me what he would do. He was a nice guy.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.

    Verified purchase
    TechStaffTimeliness

    Reviewed May 17, 2023

    Hawx helped me cancel my contract with my old pest control company, and then set up a contract with them. They were here the next day taking care of everything that I was unhappy with. My old pest control company was supposed to come inside and spray inside for bugs but they never did that. So Hawx went ahead and took care of it. The technician was very nice. He knocked on the door and said, “Hello,” and his name, and then came inside and treated it like it was his home. He said that if we had animals, we should make sure that they don't go licking the grass after a little bit because they had sprayed the grass for pests. So far, I'm having a great time with Hawx. They're one of the friendliest companies that I've had for pest control. They get their job taken care of. They take it very seriously in a very professional and friendly manner.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.

    Verified purchase
    Punctuality & Speed

    Reviewed May 17, 2023

    When the tech came in the house, he made sure he put booties on his boots. That way he didn't track anything in, he did his thing, and then went outside and did the yard. It was good and pretty quick.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.

    Verified purchase
    Customer ServiceTech

    Reviewed May 17, 2023

    I had a great experience with Hawx Pest Control. The tech came out and did the regular things, spray stuff around, and cleaned up all the cobwebs. The customer service was good. I rarely have spider situations now. You need to get with Hawx.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 17, 2023

    Hawx services my mother's home, and I called them for an unscheduled visit to follow up on a problem we had there, and they came right out. They were very professional and courteous. They took care of the issue that they were called for. I like that Hawx would have scheduled visits if you got a service for a year, but they would come out for an unlimited trips as needed despite the fact that the minimum was quarterly. But anything in between, I just call them and they will come out for anything, which they did. So that was the biggest selling point.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We really appreciate your feedback! Thank you so much!

    Verified purchase
    PriceStaffRates

    Reviewed May 17, 2023

    Somebody came to my door and said that they could get rid of ants. We tried different ways and couldn't get rid of them. So, I thought, "Talk to my brother and ask if we could try them" because they were more expensive. We did. And they got rid of the ants. So, I’m glad. The tech was very knowledgeable, polite and thorough. I'd tell more people about Hawx Pest Control, but they're too expensive for anybody. A monthly charge of $45 a month is a bit much. Most people charge a lot lower than that. I've told my friends about it, but when I talk about price, they say, “No way.” If Hawx lowered their price, I would get more people going their way. They shouldn't charge somebody on a monthly basis if they do not come out on a monthly basis. But the service and them getting rid of the bugs are A-plus.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    We really appreciate your honest feedback! Thank you so much! We will take this into consideration.

    Verified purchase
    TechStaff

    Reviewed May 17, 2023

    The service has been great. They've been really responsive, especially Kenneth, the rep they sent out. He's been great to work with. It's been a great experience. Everybody's been friendly that I've talked to.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    We really appreciate your feedback! Thank you so much!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2023

    My experience with them has been very positive. They sent me an email saying who was coming out and it had a picture of the technician. He was very respectful and did a thorough job. Ke knocked on the door then stepped a good ways back and reintroduced himself. We walked around the house so I could show him where everything was. I also opened the garage door so he could spray in there as well.

    He knocked on the door again and stepped back before he left and said, Here's what I've done. Just wanted to see if you have any questions." Hawx even sent me videos of where he had sprayed so you could see the area was wet and that he had done what he said he did.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!

    Verified purchase
    TechSales & MarketingPriceStaff

    Reviewed May 17, 2023

    Hawx reps were in the neighborhood because they have quite a few different houses in the area that they treat and they were doing a promotional deal because the more houses in the area they could treat, the lower the cost. They gave me the whole breakdown of their company, the history, their goals, and how they operate. I liked what I heard so I signed up with them.

    One of the best things that I liked about this was they evolve. When you got certain pest companies that are around, they use the same ingredients and don't change anything. But Hawx redesigns or if they find something better, they will shift and they're not afraid to say that there is something that's different or better over time. I like that idea. Also, I've got kids and the fact that I could put the kids around immediately was definitely a plus.

    They came out to do the first pest control and when they were done, not only did they describe or say what they did, but the tech took pictures of everything of the area that he did. He took pictures before and after of what was done. I was really impressed with the wasp nest that they took down and showed a picture of it before and after. It was quite extensive and they took it very serious. After the treatment was done, it cut down all the outside bugs and the wasps haven't come back.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 17, 2023

    They have a good price. They're also doing well. Not a mouse once since I called Hawx. Hallelujah. But I'm getting ants and they're working on that.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!

    Verified purchase
    Customer Service

    Reviewed May 17, 2023

    The level of pest activity has been a lot better since Hawx started treatments. Working with them has been great. They sent a tech to do a follow-up. They provide good service.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!

    Verified purchase
    Staff

    Reviewed May 17, 2023

    My experience with Hawx Pest Control has been very good. The initial contact was very professional and knowledgeable. They walk through everything step by step, and from what I can tell, they've done a great job.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 17, 2023

    The Hawx Pest Control reps were very professional, friendly, courteous and did a good job. This was the first visit, so it was scheduled over the phone and everything was fine. The gentleman who came was very nice, but I'm still seeing spiders. That's what Hawx was treating for, so I have to call and get them back out again. But I had sand that was brought into my yard, so they most likely came with the sand.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!

    Verified purchase
    Staff

    Reviewed May 17, 2023

    The company that we signed up with initially wasn't doing a good job, and Hawx Pest Control was gonna go more than what the other people were gonna do, so we switched. Hawx talked to the other company for us, so we didn't have to. They canceled that for us, and we've just been with them since. Right now, I'm paying 50 something, and it's an automatic withdraw.

    The technicians are very nice and communicative. I like it 'cause they help, and they explain what they're gonna do. Especially the guy that came last time, he explained everything in detail. I had no idea what the little boxes were, and he made sure to tell me not to touch them and just leave them in their places, and they’ll come and check them. I'm happy with Hawx Pest Control, and soon I'm gonna be wanting to do the mosquito thing.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!

    Verified purchase
    Price

    Reviewed May 17, 2023

    The techs are supposed to come every 90 days and look around the area outside the house. If I need for them to come inside, they will spray. My tech is a nice and polite guy. He let me know what he was gonna do and asked me if I had any questions. He also asked if I needed for him to come inside and spray anything. Since the service, I don't see any bees or wasps like I used to. Try Hawx. The cost is reasonable so far and they're very nice.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!

    Verified purchase

    Reviewed May 17, 2023

    Working with the techs was fine. They told me everything that they were doing and there were no issues. After the first time they sprayed, we haven't seen anything other than the pests that were dead. They've done well so far.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!

    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed May 17, 2023

    Hawx Pest Control provided extra services that my prior pest control people did not. Hawx was a bit more expensive, but when they went through everything that they do with the additional stuff, I thought, "I'll give them a try and see if it's worth it." They did a really good job. The technician came out and talked to me before he did his stuff and told me what he was gonna do. When he got done, he told me what he found and and everything looked good. He was really nice, as well as very friendly, thorough and impressive. Hawx Pest Control has only been out here once, but so far, the cost is very fair. They also said, "Just call and we'll be back out," if we notice anything, but I haven't noticed anything, so I haven't called them.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!

    Verified purchase
    Customer ServiceTechStaff

    Reviewed May 17, 2023

    I gave Hawx Pest Control a call, and they came out and discussed how they do things. They lay out more spray, and they spray more of a width of an area than the other company. Also, I have a dog so I wanted to make sure that it was pet-friendly which it was. They come out every couple of months. They've done the initial and the second spray. The second time, I was at work, but my wife was there and she said they were thorough. So I trust what she says. The techs did the same thing as my last pest control, but they were doing for ants and bees also. They fogged for mosquitoes in the backyard for me too. They said if I'm not satisfied, just call and they'll come and re-spray for nothing, but I haven't had any problems. They put in mice traps in my garage as well, 'cause I get a lot of mice during the winter. The mice traps they brought in for me were the plastic big ones instead of those little paper things, and I like those better.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate the feedback! Thanks for taking the time to leave us your feedback!

    Verified purchase
    PriceStaffRates

    Reviewed May 11, 2023

    The Hawx techs are fabulous. Their answers are short and they're very thorough. The price seems okay too.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    Happy to hear!!!

    Verified purchase
    Customer ServiceSales & MarketingStaffSales Tactics

    Reviewed May 11, 2023

    The salesperson was genuine. He wasn't overly pushy about trying to sell his product. I understand paying $10 extra a month. They told me I have unlimited calls if I see something. The technicians came in two different days to check up. We appreciated that. After they sprayed for wasps last week, a wasp got in. Whatever they sprayed worked. The wasp was very weak and couldn't sustain flight. It was laying on the floor for a little while and trying to fly but couldn't. Hawx could improve on their consistency though. When we first got there, they did this immaculate report. They emailed me with what they did. The second time, they did not. They performed the work, but they didn't document it like they initially did.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for this review! We always love feedback!!

    Verified purchase
    StaffRatesHonesty & Transparency

    Reviewed May 11, 2023

    Hawx has done everything they said they would do well. We had rats in the house, and they helped us with that. They've set stuff in the house. They also put stuff outdoors because that's where most of the evidence was. We're in Florida and you have rats in Florida all the time no matter what you're doing. We've had a few dead ones lying in the yard and Hawx is gonna keep checking on it every month to make sure everything is working the way it's supposed to.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Staff

    Reviewed May 10, 2023

    When a Hawx representative was driving through the subdivision I live in and trying to get people to sign up for the service, he knocked on my door and we had a really good conversation. He's about the age of one of my youngest one, and he played football. I coached football and my kids play football. We were looking to have the house sprayed anyway. So it kind of worked. They treated the outside of the house. They did a great job. The tech told me what he was gonna do and how long it was gonna take, which I like. He did exactly what he said he was gonna do. I was pretty happy with it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!

    Verified purchase
    Staff

    Reviewed May 10, 2023

    Their tech Eric treated the house we bought and we had a few good results. When he back back, I did a different kind of treatment and it's showing improvement for us. Eric showed up in a timely manner and said what he needed to do. He gave us some advice and was very thorough. The first company we had didn't do the yard but Hawx did that too.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!

    Verified purchase
    TechStaff

    Reviewed May 10, 2023

    I was impressed by the door-to-door salesman's confidence in the product, and in 10 to 15 minutes we were sold. Hawx came out one time to treat the inside and outside of our home, and the guy walked us through what he was doing. He was nice and respectful. We've had some wasps come out, but it’s that time of the year. They weren't out when Hawx first came out. We're expecting Hawx to come out to do the second treatment, and I'm assuming when they come out the second time, it'll take care of that problem. It's been a great experience so far, and we're looking forward and continuing moving forward.

    Thanks for your vote!
    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed May 10, 2023

    We had Hawx Pest Control a couple of years ago, and we thought it was a little expensive, but it was okay. In an area where we live, it's in the woods, one needs to have some kind of pest control. My husband thought he could take care of it, but he's died. I needed to have someone, so I called Hawx to get service again. The man I talked to said I'd be getting a $100 gift card for new customers and I was a new customer, but I haven't received it. Other than that, the tech who came treated what he could and did a good job, but there was predictions of rain, so he didn't do the granules around the foundation. I asked him if he could do the granules, and he said, “No. You'd probably have to call.” I'd like for him to come back and do that.

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    Response from Hawx Pest Control

    We would love to help get you that giftcard! Please email me at jenessa@hawxservices.come and I can see what I can do to help!

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    Staff

    Reviewed May 10, 2023

    The rep set up services and gave me a date. The tech sprayed to keep pests out. I recommend Hawx.

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    Response from Hawx Pest Control

    We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!

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    PricePunctuality & SpeedStaffRates

    Reviewed May 10, 2023

    They gave me a really good rate and locked it in for me so it wouldn't go up or down. I schedule service through text message and they tell me when it's time for the new treatment and when to schedule. They ask what time and day works best for me. The techs did outside pest control. They did mosquito bombs and treated for fire ants and spiders. Pest activity has diminished since they've been out. Hawx is affordable, thorough and professional. Plus it's transferrable.

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    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

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    Punctuality & SpeedStaff

    Reviewed May 10, 2023

    Scheduling was really easy and the techs were really informative. They came to treat for fire ants and the usual outside pests. We also had a small wasp nest. Our backyard was overgrown so I don't fault them for missing a spot but other than that, they did amazing. The tech was friendly. We also found out that we have termites and he showed me a video that was really informative about them. I really liked that. But they said that was a separate service and we have not signed up for that yet.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

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    Reviewed May 10, 2023

    My tech is really nice. He spoke to me about everything they offered and the things he was gonna do that day. He asked a few questions like if I had kids and about the different things he could do. He asked me to not make my baby get out of his room for an hour because he was gonna spray. He explained everything well. Since the treatment, I haven't seen any spiders or ants.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Staff

    Reviewed May 9, 2023

    Hawx is good. They've been spraying per month. The tech who came knocked some cobwebs and bee nest down. He was very professional and did really well. I was satisfied. He was really cooperative and he helped me a lot in what I wanted.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

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    Customer ServiceContract & TermsTechPriceStaff

    Reviewed May 9, 2023

    I canceled with Hawx Pest Control because they did not tell me the truth when I signed up with them. I had someone come to my door. They were going through our neighborhood, trying to get clients. And they told me that they were less money than everyone. But they were more expensive because they charge by the month. And they told me mosquito treatment was included. But it was not included, because I got sent something asking if I wanted to have that service. So, I called and asked about it, and they said they did not. And I said that I was told that it did, and that this was by a Mormon company and this person was a Mormon, which I checked and he was, but it was bad information.

    They got me under false pretenses, so I called and canceled, and they said I signed a 12-month agreement. I said they couldn't make me stick with that. Because he said he would try to get it for me free when I called there and talked to a third person. But by that third person, he said that he would check with his boss, he came back and said, “We can give you one month of free mosquito treatment. But after that, it would be X amount.” I said, “I don't want any of your service because you're overcharging. So take me off the list and I can tell you right now that I don't care what I signed. It's not gonna hold up.”

    I told him, “I have his name. I have everything they told me.” And he said, “No problem.” And I got something canceling. They came one time. I know they have great reviews because they told me what great reviews they have had, and that they're number three in the rank of all of these things. They got $50 from me to come here one time when no one charges that much one time. They charge 49.99 a month. Not a quarter like everyone else, which is only $80 a quarter. So, they're way more expensive. They made me think they did something more than other companies, and they don't. They named off the names of the people who they said were signing up. I talked to them. They did not sign up with them. And this is an over 55 community to boot, so it was shady.

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    Hawx Pest Control
    Response from Hawx Pest Control

    These are definitely not business practices that we follow, and we would like to look into this matter further. Reach out to me at jenessa@hawxservices.com!

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    PriceRates

    Reviewed May 9, 2023

    I'm a satisfied Hawx customer. I like their pricing. They were very respectful, and they explained their services.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Staff

    Reviewed May 9, 2023

    I had one person come out one time. I had a bad infestation of fruit flies. The man did an outstanding job. He got rid of the infestation. So, I was extremely pleased with Hawx Pest Control's services. I would strongly recommend them.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed May 9, 2023

    Our Hawx Pest Control door-to-door salesperson was amazing. He was on his third day, and he was kind and respectful. The technicians that came by were fantastic. They came in, did what they needed to do and got it done quickly, which was nice and helpful for us. They're perfectly priced, if not lower than competitors in this area. We noticed a huge difference in the outdoor area with bees and bugs.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey, thanks for the sweet review! We're happy to hear that our techs provided you with top-notch pest control services.

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    Sales & MarketingStaff

    Reviewed May 9, 2023

    Hawx Pest Control's salesperson came by and talked me into it. He showed me different areas that he noticed that being a new home, you wanna identify with the builder to, "Hey, they need to caulk on these areas." He also said, "I'm gonna spray here sort of prevent for anything getting in there." And he was efficient, friendly, and earlier than the time that they posted to me. So, it was good.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey, thanks for the sweet review! We're happy to hear that our techs provided you with top-notch pest control services.

    Verified purchase
    Punctuality & Speed

    Reviewed May 9, 2023

    Hawx Pest Control is one of those that are able to spray sidewalk inward, which not all of them are licensed to do. Also, they were available for weekend scheduling, which made it much better. I was very happy with them. The lady was very detail-oriented.

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    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed May 9, 2023

    Hawx came out to spray the yard for bugs, ants, and spiders and to spray the ceiling on the outside of the house. I called them to set up a schedule. Someone answered the phone after an automated caller answered. After that, we set up the schedule for them to arrive on the following Monday. They told me that they would call me half an hour before arrival. The technician was very friendly and very helpful. So, it was a good interaction. As far as the cost, the person who came by the house offered the service for $49 per month. Then when I called them, they wanted to offer it to me for $55. I said, “No, I wanna do just 49.” So, they said okay. But then, it was for a month. I didn't think I needed it every month because I just have a few ants outside. They're not inside being a bother. So I said, "I don't need it every month." They allowed me to set it up for every quarter instead. It's okay so far.

    The only thing, though, is their website is difficult to use. I called them about that because there was supposed to be an evaluation that I could do on the website. I went on the website. The link to the evaluation wasn't working. There was a button and even though I clicked it, it didn't work. When I called them, they also couldn't figure out how to get it to work either. So, it was a hassle to try to get a workaround to submitting that evaluation. I tried to call the local office regarding that problem, and there wasn't a number to the local office available. So, I had to call the central office, and they tried to help me. So even though I was serviced by a local office, there was no way for me to follow up with them locally when there was a problem with the website or just to leave that kind of feedback.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the honest feedback on your experience, we will take this matter into consideration! We appreciate it! Let us know what you need in the future.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 9, 2023

    I liked that Hawx Pest Control could come out fast. However, I've been calling them for a long time trying to reach somebody as far as canceling my service. Every time I call, they transfer me over and I do not get anybody. I'm supposed to receive a call back. Nothing happened. Because I'm not able to use the service. The tech said it wasn't too much they could do because I live in an apartment. So, he put some traps and some ant stuff down and that was it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!

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    Customer ServiceStaff

    Reviewed May 9, 2023

    I was looking for a new company, and I called Hawx and the gentleman was courteous and didn't seem to be very pushy in what he was doing. Had he not been courteous and if he had been pushy, I would not have selected them. We have a quarterly service. They're treating indoors and outdoors for normal pest control prevention as well as rodent prevention. I have many boxes that they refill. They've only been out one time so far. The technician was very nice, was on time, and I could tell he did a thorough job. I liked the fact they took pictures along the way during the work to make sure they did certain things. So far, the prevention has been effective.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!

    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed May 9, 2023

    Hawx Pest Control was the most affordable. The experience was swift. The tech was very informative. Hawx has only done one treatment. But I recently began to see pests again so I'm gonna call them back out because they come out any time that I call them. It's included in the yearly contract.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!

    Verified purchase

    Reviewed May 9, 2023

    Hawx comes out every three months like they say they would. They spray the outside. They put the ant stuff down and all that good stuff. You ought to try them out. They'll work for you.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!

    Verified purchase
    TechPriceStaffRates

    Reviewed May 9, 2023

    We recently just signed up for Hawx. Their price was good. They were very friendly and then within the next two days, they came out and swept down webs and put down stuff for spiders outside, and did the mosquito spray. They did pretty well from what I could see so far. I recommend Hawx.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingTransparencyTimeliness

    Reviewed May 9, 2023

    We have pest control and termite services with Hawx, and it was no problem scheduling. They wanted to come out quicker than I could want them to come out. I had other plans, so I had to schedule them out a little bit further. But within days of me contacting them, they wanted to come out. They tech was really good. He explained what he was gonna be doing and how he was gonna do it, the process, and the chemicals that he used. He even explained how far out in the yard he treats and he explained, again, how they come out once a year for the Sentricon stations. He was very thorough with his explanation and knew what he was talking about.

    As far as the pest activity since then, I've seen a lot of stuff laying around the perimeter of the home. I still see the little earwigs in the kitchen, so I was gonna call them back to schedule them to come back again, but there's been less activity. Cost is great compared to others that I had called and got estimates on. Everything was great. There was a little mix-up with the payments, because they were coming out automatically. There was a mix-up with my initial payment versus the monthly payments where they had taken out too much money at one time. When I called the company, they reversed it and refunded me immediately for it. They had no issues with it. So, so far, I'm pleased with it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed May 9, 2023

    The dude who came out did all the spraying and made sure that I understood and knew everything. He even went and made sure that my parents had got the referral because I forgot to say something about it when I first made the appointment. Hawx treated us for ants and removed some of the wasp nest that we had. They were not active but they were still there. He also sprayed for flies and mosquitoes. He said that I shouldn't have to do anything at this time, because it was about to rain. But the only thing that I really have to do next time he comes out if it's not looking like rain is to water the yard about six feet away from the house because there’s stuff that they put out there for the ants. After this one, he said to give them a call in three months or they would call back and just schedule an appointment, because they were every three months.

    On the first day after Hawx was out, I saw a little bit increase of the ants and flies but soon after, they were gone and I haven't seen any ants in our yard. I was told that would be normal for the first few days because they tend to get more active because the poison’s working. People should go to Hawx. The dude was nice and helpful. He said that he deals with this area, so they're more likely to get the same person who came out there. My parents have the same technician.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

    Verified purchase
    TechPriceBillingRates

    Reviewed May 9, 2023

    I had meadow bugs and Hawx reduced it. We still have one from time to time but that's very normal in South Carolina. The tech said that if there was still a problem, he would come back out at no charge. We've only had one tech come out so far because we're doing the quarterly treatment and he was great. I was originally signing up for mosquito spray as well and he didn't lead me in any direction. He gave me knowledge about where mosquitoes live and how they would just fly back in over the top of where he was able to spray out in my backyard. So, we would still have mosquito problems and I ended up not getting the mosquito spray. So, it was very beneficial because he was looking out for us. Hawx is a little bit more expensive than some of the other places that I priced out but because they broke it down into that monthly payment instead of $180 every quarter, it makes it a little bit easier to justify the cost.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

    Verified purchase
    TechPricePunctuality & Speed

    Reviewed May 9, 2023

    Hawx was able to schedule me in a week after I contacted them and the tech who came out was great, and I asked to keep him. He wanted to do a good job and he was likable. I trusted him. I've told several people Hawx is the best. But they're a little expensive. I let Hawx go for a while because they didn't come inside the house. It was too much money for them to just do the outside. They’ve only been here once. We don't have any bugs. This time was just an all-purpose start.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

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    Customer ServiceCoverageStaff

    Reviewed May 9, 2023

    The rep was professional and knew the ins and outs of the business. He was willing to help and work something out for me to have a deal. He was a good person to work with. And so far, I'm happy with the service. Hawx has 360 days warranty, which means that whenever I have a problem, I can call them and they will come and fix it. The experience has been great.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

    Verified purchase
    TechStaff

    Reviewed May 9, 2023

    The tech came out for pest, bugs and termites. He sprayed around the house as well as inside. He was professional. It was more like a prevention thing and he didn’t discover anything. I’m satisfied with my experience with Hawx.

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    Verified purchase
    TechPricePunctuality & SpeedRefunds & PayoutsStaffRatesFollow-Through

    Reviewed May 9, 2023

    I am a returning Hawx customer. I had to cancel my service before because I sold my house. Hawx gave me $100 off the new start-up and an Amazon gift card for being a returning customer. They came out a few days later and sprayed, and it seemed to work as it always had in the past. The technicians usually just let me know they're there. I personally check the cameras afterwards to make sure they did what they said they were gonna do, and they did. They're professional at their job. I have recurring service and they let me know a few days beforehand in case I need to reschedule. They also send text reminders. I can reschedule or move if something's come up. If you want your bugs to go away for a decent price, Hawx is the place to go.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward! We are happy to hear that you've returned!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 9, 2023

    The tech from Hawx came in and it was quick. It was nice that the gentleman was respectful to everybody. He also used the brushes and cleaned out the exteriors. He did an excellent job. He did the web that I was seeing in the garage. It was taken care of. But I get these fruit flies type of bug.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

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    Sales & MarketingStaff

    Reviewed May 9, 2023

    The sales rep of Hawx was friendly and knowledgeable. They came and did the outside treatment last week. So far, so good. I would see spiders. But since the house and outside had been sprayed, I haven't seen any.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

    Verified purchase
    PriceStaffRates

    Reviewed May 9, 2023

    I like the services that Hawx offers. Their tech came in, did what he needed to do and left. I have not had the problems I had before since then. They have very friendly people that come out and do the job. They're very informative, too and their price is also great, for what they do.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for taking the time to leave us feedback! We appreciate it! Let us know if you need anything moving forward!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 9, 2023

    When I signed up with Hawx, it was great. I have the quarterly service. If I ever want anything additional, we can just call. The techs were thorough. We saw them walking around the house. After they were done, they took pictures.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for taking the time out of your day to leave us feedback! Let us know if we can help with anything in the future.

    Verified purchase
    Staff

    Reviewed May 9, 2023

    The tech from Hawx was thorough on spraying everything outside high and low.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for taking the time out of your day to leave us feedback! Let us know if we can help with anything in the future.

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    Customer ServicePriceRates

    Reviewed May 9, 2023

    Hawx' prices were decent. So, we decided to give them a try, and it's been good so far. We signed up for the monthly plan. Chris was great. I was able to get his direct line so that I could call him if we needed them to come back sooner than next month. We have three dogs and two cats and we are worried about fleas and ticks. We also have young kids so we didn't really want mosquitoes and bees. We did have carpenter bees in our wood. We specifically called them to get the bees removed. You can't get rid of all the mosquitoes and all the bees because they are transient beings. So, we've seen them here and there, but it was not as bad as before. As far as the cost, Hawx is competitive. We had another service come knock on our door not too long ago and Hawx beat them in price, especially since we had the flea and pest control wrapped in with our monthly stuff. The other company was gonna charge us almost $100 more for just fleas and ticks.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for taking the time out of your day to leave us feedback! Let us know if we can help with anything in the future. We appreciate your honest feedback!

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    Customer ServicePriceStaff

    Reviewed May 9, 2023

    The customer service from Hawx was very good. We had some concerns about the chemicals, and the person listened, and then guided us through the ins and outs, so we were assured that everything was safe. They also knew that I had some issues with being able to have chemicals in the house, so they're working with me so we can put it in when it's a good time. The tech who came to do the outside showed us what he was gonna do and how he was gonna spray the eaves. We had some extra concerns about spraying places where wasps were getting into. He told us how he would make sure he sprayed those spaces. It was very hands-on, and then, he answered any of our questions. If you're looking for some dependable bug service to deal with your pest problem, these guys are professional, they show up, and they're affordable. There are a lot of services that may try to upcharge you, and they didn't try to do that.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for taking the time out of your day to leave us feedback! Let us know if we can help with anything in the future. We really appreciate your honest feedback and will take this into consideration.

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    Customer ServiceStaff

    Reviewed May 9, 2023

    Hawx has been good. They come out every three months. They put out traps for mice and spray for bees, ants and spiders. Within a week of them coming out, the mice were gone. We gotta call them back because the pest control guy that was here the last time said that if we've seen any more ants, to call them because it might be in our walls. They would come back and re-spray to make sure that they're gone. Out of all the people that I've had come to spray a house, they're the best one because they go over everything. They tell you exactly what they're doing and what to do about it if you don't understand what to do.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for taking the time out of your day to leave us feedback! Let us know if we can help with anything in the future.

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    TechStaff

    Reviewed May 9, 2023

    Hawx has been very professional throughout. They came out when they said they were gonna come out. They were super respectful of the property. They came to the door and told us exactly what they were gonna do. They wiped down any type spider webs in the eaves of the house. They went all the way around the perimeter with their spray and did a full yard treatment as well. At the end, the guy came back to the door and told us exactly what he had done. He let us know that if we saw anything crazy happen or if bugs started showing up somewhere, to just have them come out and they would take care of it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you so much for taking the time to leave us feedback! Don't hesitate to reach out if you have any questions or concerns.

    Verified purchase
    Honesty & Transparency

    Reviewed May 9, 2023

    We started working with Hawx a month ago. They are very pleasant. They didn't push. They've been over twice and they seem to be doing a good job. The tech is honest. He gives me very detailed information on what we're doing and he leaves me some literature about it. I'm very well-informed even slightly more than I'm capable of absorbing. They are concerned too. They want to make sure that the stuff they are using are okay for pets. They use something organic that goes into the wasp nest. That is important to us. We have two dogs who are outside a lot. We want to make sure that whatever they use, particularly around the house, isn't gonna hurt the dogs.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you so much for taking the time to leave us feedback! Don't hesitate to reach out if you have any questions or concerns.

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    PriceStaff

    Reviewed May 9, 2023

    Hawx is more expensive than what I had but I like what was detailed to me in terms of the package and what they are going to do. The tech was extremely thorough and helpful. Outside, we haven't seen bees and wasps.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you so much for taking the time to leave us feedback! Don't hesitate to reach out if you have any questions or concerns.

    Verified purchase
    Timeliness

    Reviewed May 9, 2023

    The guy who came didn't spray inside because he ran out and said he was gonna come back the next day. But he didn't come back the next day. He also didn't spray under the house. He only sprayed around the house. The ants are still here. It seems like their products don't work. Besides not coming out the next day when they said they were going to, they're nice.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for the honest feedback, if we can do anything to improve your situation don't hesitate to reach out!

    Verified purchase
    PriceStaff

    Reviewed May 9, 2023

    It's been great with Hawx. Everybody is very helpful and informative. The services work. It's worth the cost.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you so much for taking the time to leave us feedback! Don't hesitate to reach out if you have any questions or concerns.

    Verified purchase
    Follow-Through

    Reviewed May 9, 2023

    When I signed up, Hawx asked me some qualifying questions about what I needed the service for. When they sent the guy over to do the initial walk-through, he discovered I was telling the truth. I like the fact they got rid of a wasp nest. They went through and cleaned the outside as well. They've come back but Hawx kept the warranty. That's what I like. They said they'll come back until they get it figured out. So far, I'm very happy with Hawx. They follow through.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the honest feedback on your experience, if we can do anything for you to assist your situation, let us know!

    Verified purchase

    Reviewed May 9, 2023

    Hawx did a great job and I have no complaints. Our interaction with their tech was flawless as well.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you so much for taking the time to leave us feedback! Don't hesitate to reach out if you have any questions or concerns.

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    Staff

    Reviewed May 9, 2023

    The last rep that we had was awesome. He was very friendly and if I had questions, he answered them. Also, Hawx usually sends somebody out within the next couple of days after we contact them for a service and everything has been wonderful since we used them.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you so much for taking the time to leave us feedback! Don't hesitate to reach out if you have any questions or concerns.

    Verified purchase

    Reviewed May 9, 2023

    I signed up to get service from Hawx every other month and the girl out here last time was great. They also said that if I've seen something they would come out.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! If we can do anything for you in the future don't hesitate to reach out!

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    CoveragePricePunctuality & SpeedStaffRates

    Reviewed May 8, 2023

    I had a good salesman. He was a young man that I talked to and I was pleased with him. He was very personable, very friendly, and actually talked me into getting Hawx. We have a landscape company and I do my own spraying. I have my own circumstance right now and I have limited time to be home. I happened to be there the day that the young man came and he just impressed me with his bedside manner. I would need some help because I'm not able to be there all the time like I usually am. I took him up on it. If he had been more business instead of neighborly, I probably would have said no.

    I usually will spray a couple of times a year and I never see bugs or spiders. But my daughter who was left there at the house with her two teenagers said they have been seeing some bugs. I got an ex-son-in-law to spray some chemicals on it before, but he doesn't know how to do a good job. I was wanting to spray the yard. The service with Hawx included the yard and the house, and even the garage. That was very thorough. The salesman gave me the very best price he could, which I really appreciated.

    I had an experience with the initial service, which I was very pleased with. The next time was a few days later when the tech came to do our initial spray. I have a daughter there and she told me that the tech did the best he could do in spite of the fact that she recently moved home and it looks like a storage unit in there with boxes and everything against the walls. He really tried to cover every base that he could reach without having to move the storage. Both experiences were good and very friendly. I am going to have them come out soon again. I'm so glad Hawx came. I don't have to worry about anything anymore.

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    PriceStaffRates

    Reviewed May 7, 2023

    I had some ants in my yard and they took care of it. They were so professional and kind. They were good. Their price is good. I liked how they did the service. I'm so glad I got them. I'm a happy customer.

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    Customer ServiceTechPriceStaffBilling

    Reviewed May 6, 2023

    Called for one day only spray. Spoke with an arrogant agent which sent me an email to sign. Trusting her words while on my cellphone email I signed it, not explained right that I was signing a 6 months service for them. I called and asked to cancel but was told that I signed a contract to keep paying them for 6 months $50 a month. I told them that I do not want their service and they can keep charging but If I see anyone in my property I will call the police and charge them with trespassing. Even after "the contract" ended they kept charging for the 7th month!!?? I called my financial institution to cancel my payment and change my credit card. Even after this unpleasant unwanted monthly charge they wanted to charge some more reminding me that I have forgotten to call their service. This is a bloodsucking "pest" company!

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hi there, this is Sydney with Hawx customer care, I would like to apologize for the negative experience you've had. I also would like to take the time to investigate this matter and see what I can personally do to improve your situation. Please email me more information at sydney.johnson@hawxservices.com so I can address this matter and make your situation right!

    Verified purchase
    Sales & MarketingPriceStaffFollow-Through

    Reviewed May 6, 2023

    I was impressed with the salesperson that came into my neighborhood and solicited business. He had knowledge of what needed to be done, he showed me where certain areas needed attention and other areas didn't, what they could do and how they were going to do it. There was also the efficiency with which they were going to perform their work and the cost was extremely reasonable.

    I have a dog that stays outside. I've also seen ticks and fleas in the yard. Hawx told me that they could take care of that. They told me where the most likelihood of those nests would be located and how they would take care of it. That was the big thing for me. They looked exactly where they were gonna go and did what they said they were going to do. They did a clean and thorough job. Recently, they came and did exactly what they said they were gonna do and more. They were exceptional. Now, there is limited pest activity.

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    Verified purchase

    Reviewed May 5, 2023

    The nice young man from Hawx Pest Control was here a month ago, and he told us everything he was doing. He sprayed for us and so far, so good. I haven't seen the centipedes like we did before he came. He will come every three months, and he's only been here once when we first got started.

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    Verified purchase
    Staff

    Reviewed May 4, 2023

    Hawx gave me pointers on keeping my dumpster lids closed. The technician was a very nice man. He did an excellent job. I don't see any big roaches in the yard anymore. I still have fruit flies, though. There are just too many fruit trees around me.

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    Customer ServiceContract & TermsTechPriceOnline & AppHonesty & Transparency

    Reviewed May 3, 2023

    Knowing nothing about service companies in Georgia I trusted Hawx Pest Control's salesman who had the “Monthly service agreement “as he called it, on his tablet which could be signed electronically. After doing so, he sent me the Contract. Foolish me, I didn’t read the fine print. It wasn’t until we started having countless problems with them, which started at the onset, did I find out the contract I signed was a binding contract which would cost us $500 to cancel. I’ve spoken to several local companies here in Georgia as well and they do not require a contract. When I read all of the negative reviews from all over the country about how they’re a very dishonest and disreputable company I stopped beating myself up for being hoodwinked. Do not trust Hawx.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hi there, this is Sydney with Hawx customer care, I would like to apologize for the negative experience you've had. I also would like to take the time to investigate this matter and see what I can personally do to improve your situation. Please email me more information at sydney.johnson@hawxservices.com so I can address this matter and make your situation right!

    Verified purchase
    Punctuality & Speed

    Reviewed May 3, 2023

    Hawx was on time and communicated very well. It was good to have the guy here and for him to explain what we have to look out for. I asked him to come to the area where we keep some of the bug sprays. I came across a bug spray product which I've never seen in my life before. He explained to me what it contained. He said it was safe to use against flies and flying insects. I'm from South Africa, and we have quite a different product availability in South Africa than in the United States. Still, it's the same type of chemicals. But these are differently packaged and with different applications. He explained to me exactly what he was going to do. That was good, especially the thing about mosquito control. It's early days but I'm impressed by the fact that we have very few bugs flying around. In fact, I haven't seen them for the past two weeks after having the control done.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

    Reviewed May 2, 2023

    Hawx had a salesman come to my door. That was actually convenient because we had an ant problem and I was getting ready to try to shop around. I just went with them. The technician that came out was nice and he followed up with us a week later. He was knowledgeable and helpful. The ants have gone down significantly. The problem was from what they said, it would completely go away in three days but we still have ants. I don't know if what they did was sufficient. The technician checked some other things that weren't scheduled for us to do. He didn't treat it because it wasn't part of the plan that we signed up for. But he looked at it to tell us if we needed it or not. It’s just that I'm not sure that the service was good.

    The salesman initially told me that if we didn't like the service, we could cancel it three days after the service. But they were also giving us three days to see if the ants would go away, to let a chemical seep in and the ants take the bait. The ants went away for a while but they’re coming back. I did a plan and Hawx is coming out six times but it's sporadic throughout the rest of the year. They're coming back out at the end of the summer.

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    Sales & MarketingPricePunctuality & Speed

    Reviewed April 30, 2023

    I just happened to be outside when a Hawx guy was walking through. He was cool and we were just talking then he just told me what he did. I was already looking for that service. I was gonna go with Terminix at first because I had it in my old house. But he just happened to be there. For the inspection process, he asked me if I had dogs. I put my dogs up and they did their thing. They sent me pictures of things and let me know they were leaving and I closed my garage. He said if I saw anything after they treated it to let them know and they'll come out free of charge.

    When I first met the sales guy, I let him know that I worked and he was like, "Well, we can just do the outside. So, you really don't need to be present. I'll just have the tech text you when he's on the way." That's what they did. They set the appointment and when he was on his way, he sent me a text, and then he sent me pictures of the before and after also such as the nest he took down and the areas he treated. For my most recent experience, they did the outside because I happened not to be home. The tech got all the wasp nests out and it was pretty good. They're gonna come back and do the inside. They just did the outside of my house and in the garage and they do it every three months. They give me a text when they're coming out.

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    Customer ServiceTechPricePunctuality & SpeedStaffBillingRatesTimeliness

    Reviewed April 29, 2023

    I got a knock on my door and there was someone from Hawx who told me they had some pest control services. I got some information from them and asked them to give me a day or two to figure out if I wanted to do it. The person was nice and chill, and wasn't super pushy. I looked over what he gave me with my husband, and he came back the next day because he was in my neighborhood. He stopped by and I said, "Hey, let's do it. This is good." So, he walked me through the whole payment process. He was polite about it and let me know when they would come and that if I saw any bugs that were on the list of things that they were spraying for, to give them a call back so they could schedule me for another follow-up service.

    I mentioned one of their services that I was interested in getting, but I would have to see budget-wise if it would work. He texted me back a follow-up a week later and said, "Did you have a chance to think about it?" I said, "We're gonna wait and see how the current pest stuff that you just did worked before we spend more money. But if you want to call us back in six months," he said, "Okay, cool. Thanks." The person who came and sprayed for the bugs was super nice, very chill, and took care of the wasp nest, which made me very happy because I don't like wasps. I had a good experience.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 28, 2023

    Hawx did a consultation around my home for termite and pest control. Both of the gentlemen who came in were college-aged gentlemen and they were very professional. They asked us if we had had any issues before and they were very knowledgeable about the services that Hawx provided. In addition, they assisted with drafting up a letter to Terminix to have the services from Terminix cut without having any type of payback or repercussion for early termination..

    For the treatment, they concentrated primarily on the outside of the house, along the foundation, and in our backyard just to do a general spraying for insects around the foundation for ants, wasps, and hornets. They knocked down a couple of mud dauber nests and wasp nests for us that they had seen starting, and they said that once Terminix comes and picks up their termite bait stations, they would be able to come back out and place their own termite stations. But unfortunately, Terminix has not come out to do that just yet, which is another reason why we're going with Hawx, because Terminix has become non-responsive.

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    Verified purchase

    Reviewed April 27, 2023

    They're good, dependable and very economic. The pest activity has been good since they've come out to do their service.

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    TechPricePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed April 26, 2023

    I am not a fan of their policy or service. There are several things I do not like about their service. They come out when they want to. This is a problem since we have animals that walk the yard and potentially they are exposed to pesticides that could and have made them sick. We have not had any animals die but I really do not like them showing up unannounced. They do not consult you before they spray your yard. This is a problem because they may put on more pesticides than what is needed. Yards change with the application of the pesticides and insects move. If they consulted with the owner then they could find out what they need to look for or what to change in the application of pesticides.

    They do not allow you to skip months. This is simple, why spray when not needed. Putting on more pesticides is bad for the environment and the home. They have an over-inflated valuation on their service. This is a little harder to explain. The simple example is that they only come out once in a while but charge you every month. The pesticides are so expensive that you are paying for service even when they do not show up. They have early termination fees. You may feel you no longer need their service but they will keep charging you until the contract is up or you give them their $200.

    The family has had more health problems since using their service. The people that are there to fix problems have no empathy and laugh at you. I cannot say strongly enough how much I dislike Hawx Pest Control. I would suggest to everyone, to avoid them. If you do need pest control and you have no choice BE SURE TO CANCEL SERVICE BEFORE THE 30 DAY EARLY TERMINATION PERIOD EXPIRES.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are sorry to hear of the frustrations you've experienced, these are definitely not business practices that we follow, and we will be looking into this matter further.

    Verified purchase
    Staff

    Reviewed April 26, 2023

    It's been a good experience with Hawx. It started off with some tiny sugar ants. I saw the difference right away since their service, but then I started getting big ants. They just appeared after. The techs came, sprayed for that, and it worked too. However, it's not 100% pest-free, because I still see big roaches coming out and little roaches, too. But their techs have been nice and professional.

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    Customer ServiceStaff

    Reviewed April 25, 2023

    I was with Hawx and it was really helpful. However, nothing was being done by order. They call the guy to get my house done and I keep saying not to come unless I was there. I'm supposed to be in the house to see what he was doing. But he never did that. For an entire year last year, I never met or saw the guy. I was just paying the money. The guy left a receipt at the front door when he finished and it stated that everything was done. There was no text.

    There was also a time that I had to call the guy again to come over because we saw a lot of bugs. He never showed up. I gave up. After one year, I just told the company, "I don't want anything else now." Last month, a guy came to my house and told me there was a change in management. I made a deal with them and they came for the first time. Brian was the guy who came and he did an awesome job. He did exactly what I wanted inside, outside, and in the backyard.

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    Customer ServiceContract & TermsCoverageTechPriceMaintenanceStaffRatesTimeliness

    Reviewed April 24, 2023

    I had Terminix for nine years but their prices kept going up. I was paying 79 bucks then it was up to 145. A Hawx guy did a 1-on-1 where we can sit and talk out here. He then had a guy come the next day to do a free inspection of the house. He sprayed for bugs. I ended up getting their service. They've really been good to me and I've really been pleased with them.

    A guy came out the other day and did an inspection for termites. I didn't know I had some termites so he explained it all. I used to have Terminix and they gave me a couple of modes. One is to do a section where the termites are at and the other one was with tenting. If I did the first, it doesn't mean all the woods have termites because it's in the house. I checked it out to see how much it cost me to replace the two beams that I have in there and that was $2,700 to do to the two beams. The price of everything has gone up so much. I said, "I'll just do the tenting. That way, I know everything gets taken care of." On the 22nd, I'm having the house tented.

    The Hawx guy explained that you can't have any plants, fish, or animals like that in the house. For all of the food that we have, he gave us plastic bags. We double bag them then we can put them back in the refrigerator. It's the same way with all your cupboards. They gotta be open so the gas can get in there and everything.

    I also have a safe so I have to get all the stuff out of the safe and leave it open. I need to call him back because I had some questions. They say if you have a gate, you gotta take your gate down. I just had these gates put up and they're heavy galvanized ones. When they tent the house, they gotta tent as close as they can to the house. I wanna check with the Hawx guy about that. I have solar so I asked about that as well. In their paperwork, it says, "If we wreck one, we don't have to cover it."

    Another thing is if you have outdoor security lights that you can't turn off, you gotta take the lights out so they don't go on because that could start a fire. I got four lights I gotta take out. That was no big deal. I have a dish because I have that for my trailer too. I'm gonna see if I have to take that down or what or if they come back up and set it up if they redo it. They say they could knock it out of alignment. I'm thinking they'll probably just say, "Let them knock it out of alignment, we'll come and fix it." On the 22nd, the techs will go inside and check everything. As soon as the guy gets there, we give him a key and we're gone. We gotta be gone.

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    Punctuality & Speed

    Reviewed April 19, 2023

    We're having spiders and ants. They got out really quick. But I need another spray because I saw a roach the other day when I was in my bathroom. Other than that, I like their work and I'm gonna continue to do what they're supposed to do.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

    Verified purchase
    Customer ServicePrice

    Reviewed April 18, 2023

    I'm pleased with Hawx. I liked what they had and their description of their job, so I called them. Setting up my service was smooth. The techs were very nice. They came and knocked on the door, and explained what they were doing. Whenever there's any problem, they come out and redo it free of charge.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    CoverageTech

    Reviewed April 18, 2023

    We're new to the area and we were getting eaten alive by the bugs. Our neighbor suggested Hawx and since Hawx came out, we're not covered in bug bites. Also, the tech was very nice.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed April 18, 2023

    The service with Hawx is prescheduled and if I hear of pests of any kind, I can just call or go online and schedule. They worked around my schedule and fit me in as quickly as possible, and that was what was important to me, to get the pest under control. It's been two different technicians and I've gotten text messages when they’ve said that they’re on their way or they're close by. I called the first one on a Friday and the technician was out there Saturday afternoon. On the second one, the techs were willing to come out the next day but I needed them to come a few days after that because we had reservations. So it's been quick and easy.

    Our most recent experience was an in-between service because our property is an Airbnb and a guest mentioned seeing some roaches. So, we had Hawx come and spray. We saw on the security cameras that it was a quick service. The tech and I didn't talk before he arrived but he sent the report and said he didn't see any activity, and he sprayed areas that he thought might be a concern. It was straightforward.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    TechPunctuality & SpeedTimeliness

    Reviewed April 18, 2023

    I've had a really good experience with Hawx. I had treatment for the small sugar ants that come out a lot during the summer. Scheduling service with them was easy. They came out the next day and went ahead and handled it. The tech also listened to my concerns and addressed them. The tech came back out because I was still having an issue in one place. He addressed it, and I haven't had a problem since.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    TechPunctuality & SpeedStaff

    Reviewed April 18, 2023

    They're supposed to come out every three months. They put down traps and spray outside. They came out at least four times already. It’s been good. The tech has been very understandable. The pest activity quit for a while, but it came back I think because the season’s changing. I tried, but they wouldn't let me schedule the appointment. They wanted the tech to do it but he hasn't had the time to. He should be doing it this week, hopefully. But they're a good company. They're doing really well.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    TechStaff

    Reviewed April 18, 2023

    They were wonderful. They came when they said they were gonna come. They were efficient and knew what they were doing. Their representative was the best. She always came clothed correctly. She always had what she needed to use in the truck with her. She came back as often as we needed her to.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    Punctuality & Speed

    Reviewed April 18, 2023

    I get service from Hawx every other month and whatever concerns I have, their tech will spray for it and do whatever they're supposed to do. So far, he has done one service for me. I had a bunch of spiders and he came right back out a couple of weeks later. I would recommend Hawx to anybody because they're easy to work with.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    Customer ServiceRefunds & PayoutsMaintenance

    Reviewed April 18, 2023

    The customer service is nice, but the chemicals Hawx is using are not working. February was when they first came for service. I had to call them again in March and in April. They keep spraying, but I still have spiders in my house. I just had to kill two spiders in the living room, and they were the black furry looking ones. I still got ants out in the yard. When they came last time, they knocked the beehives down, but they keep building in the same spot. Sometimes I can't even sit on my front porch because it's warming with bees. I'm afraid to open my front door because I don't want them be all flying in my house. In order for them to come the first time, I had to sign up for a year of service. Now I'm stuck with a year of service for a service that doesn't even work, and I have to keep paying for it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are sorry to hear that! We would like to see what we can do to make your overall experience better, please reach out to us asap so we can do so!

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    Customer ServicePriceTimeliness

    Reviewed April 18, 2023

    Hawx is great. They have the same day service, and they come out right. When they come out, they let me know what areas need to be sprayed. They make me feel comfortable to let them in my house. They take time to inform people of the problem and what is the cause. They go in all the cracks and seals, and I like that. They take time to make sure that your need is being met. I talked about Hawx last night to my neighbor. I told her to call Hawx instead of setting traps out. They are way cheaper.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    Staff

    Reviewed April 18, 2023

    There was a gentleman from Hawx who came to do an inspection to give me an idea of what I needed. He was very pleasant and helpful in showing me things that I didn't even know was here. He was very good. I had some big water bugs mainly in the back porch and kitchen, and he let me know that the company would spray inside and out. He also said that he would go beyond and the treatment wouldn't just be inside the house. He sprayed the borderline, too so that insects, including spiders, wouldn't even come inside. He did his work and I let him have his way. When he finished, he told me what he had done, how far out he went, and when someone would return to spray the second time.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    Staff

    Reviewed April 18, 2023

    Hawx is a decent company. The employees are courteous. They show up when they say they're gonna be here. They do a good job. They do outside unless I need them to come in.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    TechStaff

    Reviewed April 18, 2023

    I would highly recommend Hawx Pest Control. We have seen some bugs, cockroaches, and a beetle or two. But so far, we haven't experienced a heavy amount of insects in our home since the technician came out. He was very respectful, communicative and resourceful in information regarding bugs. I am grateful for him coming out.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

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    CoverageTechStaff

    Reviewed April 18, 2023

    My issue was drywall termites. There were some sandy droppings coming out of my wall. When Hawx came, there was this option of a tent, but I'm in an attached condo so that wouldn't work. The other option was to treat the areas where the droppings were already coming out. They drilled a few very small holes then they injected some liquid that would penetrate the part of the wood in the hopes that it would get to the colony and kill any termite infestation that I might have had. I saw that the liquid came out of the holes again. They provided treatment to the areas I needed for and they have a one-year warranty that they honor. My area of treatment extended to a 10-foot wall in case I would have any new treatment that I needed. That was nice to know that I'm fully covered and not just in that area but also 10 feet all around and in a new wall. Their level of service of educating me or walking me through the process was very informative. There was no pressure. Hawx is outstanding.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward. We are here for you anytime!

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    Customer ServiceStaff

    Reviewed April 18, 2023

    Hawx Pest Control had a better deal. And their tech was very nice and informative. Our situation has been better, but I need more visits. I had a bad infestation. I wanna see if Hawx could come out like they said they would in-between visits if I called them. Because part of the attraction is if I saw pests after they have been out, I could call any time and they would come out. But I would recommend them.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

    Customer ServicePricePunctuality & SpeedOnline & AppStaffHonesty & Transparency

    Reviewed April 17, 2023

    I've been using them since November with a "deal" offer that was a lie according to the rep that had been at the house offering their service. The lie being that it was going to be a quarterly service with a quarterly charge of $40. Turns out it is a monthly charge at $40. The quality of service isn't great for the pest control nor over the phone. The service for the pest control doesn't really get rid of many bugs because I still had wasp all over the house and bugs coming into the home after they would spray. The phone service is always a constant wait time that interrupts the work day which is concerning. Additionally, you always are waiting for a callback because they have no one working or few people working, I'm not sure. I mean a phone call early morning shouldn't have much of a wait time. Also, If I could give less than 1 star I probably would and I will not go with this company again.

    Look into more local companies and support your local groups or simply do it yourself it is easier, plus you can use more natural methods. To add some more, the reviews on their websites are a lie and it seems they have some BOT reviews on Google. Jeez that is terrible, you shouldn't lie to people about yourselves as a company. Be real with people and people will appreciate the work. I am sure I am not the only one that has been tipped off with a lie by this company which is in 16 other states. How many families have you embezzled for your gain? Really unprofessional.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaff

    Reviewed April 16, 2023

    I started renting a unit and unfortunately, the landlord was not very forthcoming. I had been there seven days and discovered that the unit had mice. I work from home. I was actually on camera and every time a mouse ran out, it was a natural reflex for me to begin screaming and yelling. The landlord did not want to do anything about it. The night that the mice were discovered, I slept on my couch on the phone with a friend because no one could get to me where I was at. I dozed for 5 or 10 minutes and just had my feet up. It was a very traumatic experience because of the landlord's whole aggressive demeanor behind the situation like it was nothing. I understand that sometimes it's just like some people may have issues with spiders, and some may not. For me, it was that little creature running around on four legs.

    I caught up with a young lady withHawx and she gave me a quote. I had just moved so my funds were not really there to do a lot. She looked and she found that there was a promotion going on. That made it affordable and I was able to get the service. Not only that, she sent the service out that morning so there was no wait time. Michael was the tech and he was very thorough. The landlord told me that they had never had any situation with mice and roaches in that unit before. During Michael's inspection, he showed me the entry points of where the mice were coming in as well as evidence that the mice had been there before I moved in seven days ago.

    He saw the sheer anxiety that the whole situation had put me in and he explained it in a way that I could understand it. He took pictures and made documentation. He showed me where they had put up traps so it proved that the landlord knew that the place had issues before moving in. Michael also showed me where they had tried to rig the place of those issues. These traps were hidden in the kitchen, the pantry, and all the way at the top back in the corner. I'm five nine and I still did not see those when I did my inspection. Unless I had a ladder that was the only way that I would have been able to see. Michael was so tall, and with the thoroughness of his inspection, he spotted them. And it was more than one.

    There was also evidence that German roaches were inside the traps that had been set. Michael made it very clear that I wasn't to put any food in there. They had absolutely been cleaned thoroughly. That was another life-saving aspect because had I put my food in there and that residue could have gotten on the cans or the boxes without me knowing. Michael really took time underneath the stove. He pulled up the bottom of the stove where the stove warmer is. It was horrendous. I had never seen such disgust. It looked like years and years of decay. You could tell where rodents had been traveling through there.

    Michael took pictures and because of the amazing job and the thoroughness that he did with that, I was able to bring that information with me to court. It was asked by the judge where they were able to see that I was telling them in reference to the situation. They were able to honor that and allow me to submit it. Michael also sprayed the outside and he closed the hole which prevented the mice from coming in.

    The landlord came over that night when everything was going on and the rodent first made its first appearance and he decided to put wood boxes that had springs and peanut butter on the floor. Michael told me that those were very dangerous for my well-being. If I saw the mice on a stand and was running to get away from them, I could step on the wood boxes and hurt myself. Michael educated me and said that the mice are blind so placing traps in the middle of the floor is pointless because they use the side of the wall to travel.

    Michael used some non-toxic mice traps that he placed around the line of the wall. He closed off the holes and I could hear the mice in the wall, but they couldn't come in because he had closed off all the entry points. This is where he went above and beyond. One of the entry points was where the dryer was supposed to go. The ventilation system had a hole on the inside, but he didn't have anything to cap it off. He explained that I could go to Walmart and get a cap. He instead asked for a carton that I wasn't using. He cut that and tucked it into position inside of that vent so that it would barricade that section off. For the rest of them, he used professional copper, which they don't like, to close off those entry points. These were like large holes drilled into the floor that went all the way down to the point where you could feel the outside air.

    Michael also taught me that mice don't like noise. I had a little Alexa inside my bedroom and playing music will deter the mice from wanting to try to come in. When I could hear them in the wall trying to find another entry point, I would turn on the music. I liked Michael's thoroughness, his inspection, his understanding, and his willingness to accommodate the overwhelming anxiety that I felt behind the situation. Michael also said gave me a number to call for any questions that I may have.

    Lo and behold, when that thing got on that trap and squealed, everything inside of me just shook because it had gone under the stove, like one of its normal travel locations. Michael put a trap underneath the stove and it got on there. I didn't know what to do. I waited for someone to get there to help me get it out. I didn't want to take any chances. Hawx was absolutely amazing. I liked the service rendered from the time I called all the way to the follow-up appointment on that following Monday when Michael came back out and made sure that everything was still the way it was. If anybody asks, Hawx will be the first name that will come out of my mouth when they're looking for service. They helped me tremendously and I will forever be grateful.

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    Customer ServiceStaffFollow-Through

    Reviewed April 15, 2023

    I have some rodents in my house that Hawx had to come to get rid of. Their technicians were nice and professional. Every time that they've been here, unfortunately, I've been at work. So, it's been my son that's been here but he's never had any kind of weird or off-putting interactions with them. They communicate greatly. So even if I'm not there, they'll be on the phone with me or texting and letting me know what's going on. I haven't had an issue with anything regarding them coming out to the house.

    What I was up against is I would have probably paid double what they asked me to pay, but it's been reasonable and really competitive to what's in the area. Because they warranty their work, they come whenever I call them. I can call them out to my house five days a week, and they'll come. I've done that. I've had to call them and have them come out twice in one week. I appreciate what they've done for me. I feel like they've taken care of the problem completely because I haven't seen anything in a while. I appreciate that they warranty their work, they come when they say they're gonna come, and they do what they say they're gonna do.

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    Response from Hawx Pest Control

    Thank you for the feedback! We appreciate it! Let us know if we can assist moving forward.

    Customer ServiceTechTimeliness

    Reviewed April 14, 2023

    They also make it REALLY difficult to cancel, even once you fulfill your contract. They told me I had to call on the LAST DAY OF THE CONTRACT to cancel. I could not do anything beforehand. Then they make you stay on hold forever and then just end the call saying they will call you back. I called back and someone told me I may not even be able to get a hold of someone in the correct department until the next day. This is absolutely RIDICULOUS. Just let me cancel my contract. You suck!

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    Response from Hawx Pest Control

    Hi there, this is Sydney with Hawx customer care, I would like to apologize for the negative experience you've had. I also would like to take the time to investigate this matter and see what I can personally do to improve your situation. Please email me more information at sydney.johnson@hawxservices.com so I can address this matter and make your situation right!

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    Customer ServiceTechStaff

    Reviewed April 14, 2023

    I had wasps that were at the top of my house. My problem was 30 feet high in the air and some companies didn't deal with anything that high, but Hawx did. The technician sprayed the entire outside. He was helpful and informative. He explained what he was using and its effectiveness and whether there were any problems or cautions. I can call Hawx anytime that I see pest and they'll come out. So far, I was satisfied.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 13, 2023

    I have three accounts with Hawx. In my new house, they came in to do the regular spray. In my other house that we got from my father-in-law, they did the regular spray, and then they did for specialized cockroaches. They did a good job. Scheduling was pretty easy. I called them up, and they set a date and came. The service people have been very nice and very informative. They explained things well.

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    Customer ServiceContract & TermsPriceStaff

    Reviewed April 12, 2023

    I love the technicians from Hawx. I told the guy that signed me up, “You can sell ice to Eskimos.” They're very pleasant people. They explained what they were doing, and they seem to have done a good job. They've done it twice. I don't have any mosquitoes biting me now, so I'm happy. The only thing is they tried to upsell every time they turn around. All of a sudden, what was costing me $70 was costing me $100 and some. I thought they were doing a one-time treatment. Once you do the one-time treatment, it's a whole year of treatment. Also, I am saving the email from them in its own file. I get so many of them that I can't figure out what it is they're asking me.

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    Response from Hawx Pest Control

    Hey there! We appreciate your honest feedback, let us know what we can do to better your experience!

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    Customer ServiceTechPriceStaff

    Reviewed April 11, 2023

    I have had ant problems in this house and I have got ant traps everywhere. I have been trying to think of somebody to call. If I call some of the well-named bug control people, they're gonna charge me an arm and a leg and I don't think I should get charged that when I rent. If I own my own home, it's a different story. Hawx showed up at the right time. They came knocking at the door. We were just gonna try them out and see what happens.

    Hawx is fantastic. David and Scott have been very helpful. There was also the guy that came around and got us hooked up with the program. Everybody's been really nice. The technicians had to come back two times since they sprayed the first time. The first time was because I found live roach bugs. And then I had a bunch of ants again. They came back every time to take care of the issues. They came yesterday for my husband because that was when we spotted the ants. Even my husband said that they were fantastic people to deal with. That takes a lot because if he says you're all nice and sweet, you got to be extra sweet. I've recommended Hawx to my daughter because has bug problems too.

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    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

    Customer ServicePriceMaintenanceRates

    Reviewed April 11, 2023

    The people at Hawx Pest are very nice, but I have a problem with rats, they have been coming for over a year and I still have rats. We've done everything they ask but I still have them. I ask them to cancel my service because I feel I am throwing my money away, but they refuse to do. They are still charging me $50 per month and they have not been to my house in over 6 months and I still have rats. I called them and asked them to cancel since I have not seen one dead rat and I keep seeing live ones. I just want to cancel since this is not working for me, but they are still charging me. I guess we will have to take to it to small claims court. Any ideas?

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    Response from Hawx Pest Control

    Hi there, this is Sydney with Hawx customer care, I would like to apologize for the negative experience you've had. I also would like to take the time to investigate this matter and see what I can personally do to improve your situation. Please email me more information at sydney.johnson@hawxservices.com so I can address this matter and make your situation right!

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    Customer ServiceTechPriceRates

    Reviewed April 11, 2023

    I was using a previous provider, but they didn't offer as full a service as what Hawx provides. Their price was a little bit better, too. But when they sold me the contract, I thought they were including a mosquito abatement, then I got a call saying I needed to add this mosquito abatement at another higher price. So, I'm confused and I want them to check into what my contract actually says because mosquito abatement was one of the things I had checked off on there. I was thinking I was getting a better deal than I was getting with my other provider but if they will charge me extra for the mosquito abatement, it will be almost the same amount as the price of the other company.

    Other than that, when the tech came out, he had about half the stuff that he needed because he said he owed me some traps and some other things that he didn't have. So far, he hasn't came back out for that. But when he was here, he picked up all the old traps from the old service and disposed of those for me, which I appreciated.

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    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed April 11, 2023

    Hawx Pest Control was cheaper in price. Our previous location was a condo complex where all the garages were tied together. So, all Hawx could do was treat the inner garage area and set traps. They sprayed for all the different bugs, knocked the spider webs down, which a lot of the other companies said that unless you treat all of them you wouldn't get rid of them and kept trying to sell me additional products. Alex was the guy that came out. He was straightforward. He suggested, "If you have any follow-up questions just shoot me a text, and I'll be happy to get back to you." So, he communicated after the fact with me.

    I know that I'm being charged monthly. However, there was a time Hawx never came and followed up like they were supposed to. They were good in the beginning. But now they're just taking my money. I didn't have a chance to call them because by the time that it came around and I was charged again, my landlord decided that he was selling the residence. So, we ended up just moving out of the whole area. Other than that, the service was great. I was highly satisfied with them. The technicians were friendly, straightforward with their pricing. I'm just trying to wait to get the details squared away so I could get them transferred here so they could go ahead and treat for the bugs around here.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Customer Service

    Reviewed April 11, 2023

    I set up Hawx Pest Control on the phone. The tech was not my regular service guy. He said he was just out in the area and he handled the call for him. But he did a great job. You can use Hawx. It will be great.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Customer ServiceTech

    Reviewed April 10, 2023

    When Hawx most recently came out, the guy was straight up with me and everything went well. Also, he let me know to give them a call if they need to come back out. I would refer him to anyone else.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thanks for leaving feedback on your experience! We always are happy to hear the great customer experiences!

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed April 10, 2023

    It's an odd situation because I'm a tenant and the owner lives in California and I live in Atlanta. The appointments have to be arranged with me but the owner of the property is paying for it and Hawx seems to get that very straight very easily. Something another company didn't do for 12 years we used them. Hawx treated for rodents under the house, cockroaches in the house, and termite prevention outside. The technician was great. He was very friendly and thorough and he explained everything to me. I was very pleased.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Customer ServiceContract & TermsTechStaffRates

    Reviewed April 10, 2023

    The tech came out to sanitize and he took pictures of all the things he did. Also, I have roof rats and he took care of that. He did all around an excellent job. They're following up in three months’ time to see what it looks like. I signed an agreement with them that they're doing it on a quarterly basis. I'm glad I chose Hawx.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

    Verified purchase

    Reviewed April 10, 2023

    Hawx provides great service and it's easy to get ahold of them since we know somebody. He's always good at contacting us, making sure everything's good. He's a great worker and always on top of things.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thanks for the feedback! We appreciate it!

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed April 10, 2023

    Hawx has done treatments twice. I wanted same day service because it’s ants. They said they couldn't do it but got here within the next couple days of calling. I like the rep. Where he treated initially, the ants were gone. As soon as they left, we had no more activity. They came back up a couple weeks later in another bedroom so he had to come out and treat that bedroom. So far, they're staying at bay.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    TechStaff

    Reviewed April 9, 2023

    The gentleman who came out was very professional and he answered all my questions. I would recommend Hawx’s service. I get treatments quarterly, but I pay them monthly. I had Orkin before and so far, Hawx is much better. Customer-service-wise, my experience with them has been terrific.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thanks for the feedback! We appreciate it!

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    Sales & MarketingStaff

    Reviewed April 9, 2023

    I met the sales rep and the technician from Hawx, and they were both professional. I'd recommend them at this time. Since our first service, I've seen some dead bugs here and there, just the regular smaller bugs. I have also seen a decrease of spiders outside. But our home sits above the ground and we've never really had a big infestation of bugs inside the house.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Staff

    Reviewed April 9, 2023

    I had been a customer a couple years ago, then didn't use them anymore, and two months ago, I started with them again. They have been fabulous this time because of the way that they're now caring for not only spiders, but also some mice problems. They're also doing a much better job of really trying to care for the root cause of the problem. The techs come out every quarter automatically and our experience with them has been wonderful. They seem to be a lot more knowledgeable about the different problems, so they're getting some good training from somewhere.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the honest feedback, we are happy to hear that your overall experience was good, let us know if we can help in the future.

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    PriceStaff

    Reviewed April 9, 2023

    We were having a particular pest and Hawx Pest Control guaranteed that they could get rid of it. It's a clover mite. Hawx is a little expensive compared to what we were paying. But they worked with us and tried to give us a good deal to switch. We appreciate that. So far, they haven't been able to get rid of the mites, but they've only been out one time. One time is usually not enough. The tech was fantastic. He gave us his personal number because we were getting ready to have a baby. He has been so kind and let us just talk to him on a personal basis as we needed to. We're trying to have them every week to two weeks. But they come out quarterly and any time in between that we need them.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Punctuality & SpeedStaff

    Reviewed April 9, 2023

    Their tech is very friendly and he listened. Working with him was a pleasant experience. We've only had one fumigation and since then, I've seen a few insects. But another spraying would deter them. Hawx has been very good. They're prompt and they try to accommodate me. They made me a better offer.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We appreciate it! Let us know if we can assist moving forward!

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    Customer ServicePrice

    Reviewed April 9, 2023

    I thought I was being charged every three months because the tech comes out every three months. But I found out that it was every month. And if I need them, I could call them. Hawx seemed to be cheaper than the ones that I had checked. We had a few roaches when we first got here and that was unusual, and we also have a lot of spiders. We haven't seen those two things. I would recommend Hawx Pest Control. We are satisfied with them so far.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Customer ServiceStaff

    Reviewed April 9, 2023

    Hawx told me about their service over the phone. They were very friendly, informative, and I was able to contact them even when they weren't there. That was nice. We just moved in and we called for service. A tech came in, did what he needed to, and explained a few things about what he did. The first treatment was for the inside of the house. The one for this month will be outside. It was a really good experience.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback on your experience, we are happy to hear it went good!

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    Customer Service

    Reviewed April 9, 2023

    I live in an apartment shack and a Hawx tech was on my neighbor's home. He told me what he could do so I gave him a job. Hawx calls me before they come out for service. They treated my attic and the whole perimeter of my home for termites and they treated for mosquitos as well. The tech sprayed all the grass on my perimeter. He left a card in the mailbox saying if I had any questions to give him a call. The guy who serviced the whole area and didn't miss an inch. He was great.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

    Verified purchase

    Reviewed April 9, 2023

    I had ants. Since Hawx started spraying, I can't see any in my house. The service is going very well. I'm pleased with it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for taking the time to leave us feedback!

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    Staff

    Reviewed April 9, 2023

    The reps were very professional, informative and friendly. They did preventative service. So far, doing business with Hawx has been good.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    StaffRates

    Reviewed April 9, 2023

    I had rats in the house. None of the traps caught the rats so I don't know where they went. Other than that, the techs were very helpful.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are happy to hear that Tyler! Thanks for the feedback!

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    TechRates

    Reviewed April 9, 2023

    The Hawx tech came out for mice and rats. He told me what he was going to do and we went from there. It didn't take long and the service was fine.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We appreciate the feedback! Thank you!

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    Customer ServiceStaff

    Reviewed April 9, 2023

    Out of all the service industry people who we have coming through, from air conditioning, plumbing, electrical, and so on, the techs from Hawx are, by far, the most professional. I can't say enough good things about them and I would recommend them over any pest control company. We called them out when we saw a couple of cockroaches and the first guy really took care of it. With the last girl that was out, we had seen one and we haven't had any issues since her service.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed April 9, 2023

    Hawx has been trying to help me get a rodent issue under control. So far, it's been pretty good. They do the outside and inside. The rodent issue is on the inside, but I have issues with insects outside. With the initial treatment, they said I would see an increase in pests, and then upon the second treatment, there should be a decrease. I haven't had the second treatment yet. I called them and scheduled the service over the phone. It was pretty easy. It’s very thorough. They asked what I was having issues with and if I had any other concerns. When they came out and did the evaluation, they took pictures of everything. They showed me where the issues were. They fixed what they could fix. They did the treatment, and they followed up the next day. They called and set up for the one-week follow-up and then the two-week follow-up.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Staff

    Reviewed April 9, 2023

    Hawx is supposed to come every three months and spray for scorpions and knock down spider webs around the house. They were also supposed to put out a rodent trap, which they didn't do. The rep said he'd throw it in. It wasn't a huge deal, but it is something they did say they would do and they didn't. As far as the pests, I hadn't noticed too much stuff beforehand, but I have noticed a couple of dead scorpions since then. So, it's working because I wouldn't have seen them if they hadn't been sprayed and dead.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Customer ServiceTechPricePunctuality & SpeedRates

    Reviewed April 9, 2023

    When I got in this house that I moved into, I saw a couple of dead roaches. Then after three weeks of being in the house, I saw two more roaches and some spiders. But since Hawx has been coming out, the roaches have decreased and I haven't seen any in a while. I still see a few spiders though, and that was why they came out yesterday to do another spray. The deal I have is they spray inside every three months, and they do the treatment outside once every month. But I can call them as many times as I want, so I just called them and asked them to come out because of the spiders.

    So far, the pricing isn't bad, but I have an issue with their scheduling process. When I had a service scheduled this week, the tech was supposed to call 30 minutes before he showed up. But he called and I missed the call, so I called back and he never responded. He never showed up either, and they just rescheduled the service for two days later. So if they can fix those type of things, then I have no problems with them at all.

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    Sales & MarketingStaff

    Reviewed April 8, 2023

    I like the sales rep. He seemed good. We've had the first treatment and it was good. The technicians seemed very knowledgeable.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    TechStaff

    Reviewed April 8, 2023

    I had ant nests in my walls. I signed up with Hawx and since they've serviced my home, the ants have been coming out of the woodwork. So far, everybody at Hawx has been very helpful and pleasant. The last time the techs came out, they had both managers there and the service was pretty good.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

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    Staff

    Reviewed April 8, 2023

    I've had mosquito, pest and rodent. All three was done by Hawx. Both of the technicians I've had have been good and professional. They send me a report whenever they're done. They tell me everything they've done.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We are happy to hear that you have had a great experience! If we can assist you at all moving forward, don't hesitate to reach out!

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    Punctuality & SpeedStaff

    Reviewed April 8, 2023

    My parents live just on the road and they have been using Hawx for quite a while. They recommended it to us. We used them for spiders and cockroaches. It was super easy to make a service appointment and their guy was absolutely amazing. I am expecting our first child and I really wanted to make sure. The guy went to every single nook and cranny. We have definitely noticed a decrease in pest activity. I did find a couple of little cockroaches and a little spider but it was just the first treatment. I recommend Hawx.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We are happy to hear that you have had a great experience! If we can assist you at all moving forward, don't hesitate to reach out!

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    TechStaffBilling

    Reviewed April 8, 2023

    The tech, Scott, came out to get rid of the termites and he talked about everything and then started doing what he needed to do. He was a good guy and was professional. I like the work and I like the fact that they work with the customer as far as payments. Everybody doesn't have all that money upfront so it's a good thing that we can do payment plans.

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    Response from Hawx Pest Control

    Thanks for taking the time to leave us feedback! We appreciate it!

    Verified purchase

    Reviewed April 8, 2023

    I had my first service two weeks ago and the tech was very respectful of the home and explained everything that he was doing and using. I have pets and he gave me instructions on when I could let them outside. I was very happy with the service. I have not seen any pest activity since they treated it. For a while, we were having mosquitoes like crazy and I haven't seen those. And once in a while, we have spiders but I haven't seen those.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We are happy to hear that you have had a great experience! If we can assist you at all moving forward, don't hesitate to reach out!

    Verified purchase
    TechSales & MarketingStaff

    Reviewed April 8, 2023

    My service has been very fine so far. The first time they came out, they set up eight traps plus they put a bait trap outside. The eight traps were inside, in the basement and kitchen and one to the entry of the attic. Then they looked for places where the critters might be getting in. They dusted for any cobwebs or insect nests. And they will be coming out sometime after April 15th to do a three-foot spray up the foundation and into the yard three feet. I caught an animal so they are coming out on Saturday when I'll be home to take care of that and reset those two traps.

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    Response from Hawx Pest Control

    Thanks for the feedback, we appreciate it!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 8, 2023

    The tech from Hawx explained what he was gonna do, went around the house several times and did exactly what he said he was gonna do. He put down a granular for fire ants, sprayed around the house for cockroaches and went around and knocked down all the spiderwebs that was around the lower half of the house. He did a general assessment of the property and, if he saw anything unusual, he informed me.

    The tech was very professional, presented very nice and well-informed of his job and the products. He mostly does work outside and left it up to us if we wanted him to come in and have the inside treated. He treated the inside of our garage but there was no reason for him to come inside the house. I didn’t see any pest activity once he was done so it’s good. The service is on automatic scheduling. The techs will say that they'll be out on a certain date. If we need them to come out earlier, I place a phone call, tell them what I've seen, where I've seen it, and then they'll come out and do additional services as needed.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We are happy to hear that you have had a great experience! If we can assist you at all moving forward, don't hesitate to reach out!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2023

    The reps from Hawx were friendly and knowledgeable, and they were able to get the service done right away. I haven't seen any ants or wasps and the techs told me, to call them if I do. They'll come out and take care of it right away.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We are happy to hear that you have had a great experience! If we can assist you at all moving forward, don't hesitate to reach out!

    Verified purchase
    CoverageTechSales & Marketing

    Reviewed April 8, 2023

    They've been good for the times that they've come out. The tech that recently came out did a real good job. But we liked the first tech better. He knew more about his job and he likes his job. He was on point with everything. The problem that we have is dealing with rodents. We have the bait housing and the sticky traps. The tech put out some liquid poisoning. He covered everywhere where we asked for it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We are happy to hear that you have had a great experience! If we can assist you at all moving forward, don't hesitate to reach out!

    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed April 8, 2023

    Hawx Pest Control's service is affordable, and they take care of issues and it seems to be effective. They reach out to me for service calls. I saw some carpenter ants, and they came out last week. The tech went outside, put powder down and dusted for any pests. He was really nice and thorough.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hello! We are happy to hear that you have had a great experience! If we can assist you at all moving forward, don't hesitate to reach out!

    Verified purchase
    Staff

    Reviewed April 8, 2023

    Once we had gone through the whole description of everything that the service included, we went ahead with Hawx. We've used the service when they searched for evidence of mice, spiders and other insects. They put down some insecticide. The technician did a good job.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for taking time out of your day to leave us feedback on your experience! We appreciate it so much! Have a great rest of your week!

    Verified purchase
    PriceRates

    Reviewed April 8, 2023

    So far, so good. I haven't seen cockroaches in the kitchen so Hawx is working. It's a good price for the service.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for the feedback, let us know if we can assist moving forward.

    Verified purchase
    PriceRates

    Reviewed April 8, 2023

    Hawx has been very good. Now we don't have any mice or rats. The cost is a little bit expensive but it's okay because we see the results.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are happy to hear it! Thanks for the feedback!

    Verified purchase
    TechPunctuality & Speed

    Reviewed April 7, 2023

    Hawx was working in my neighbor's yard, and I was having some difficulties with some pest in my yard. So, I talked to him about hooking up with Hawx. I wanted to do it in the early spring. And so, that's what I did. After I got the contract signed, they came right out.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for the feedback! We are happy to hear that you've had a great experience! Don't hesitate to reach out if we can assist moving forward!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2023

    When Hawx Pest Control's tech comes out, he does other things too around the place. That helps with other issues, but we're still having issues with the mouse. They don't see where the mouse comes in. They have crawled underneath my home. They've done all kinds of stuff. They said everything is sealed up tight. They think it's in the air condition ducts because we could hear something scratching. We wouldn't hear anything for a week and a half. And out of the blue, we would hear something. But the tech is a very nice fellow.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for taking time out of your day to leave us feedback on your experience! We appreciate it so much! Have a great rest of your week!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2023

    The tech comes out every two months and does the outside and the inside spraying for pest. He’s a friendly guy. The experience with Hawx has been good overall and I’d recommend them. The one time I called asking them to come out and spray because I had some pest inside, they were there in two days. So it was great.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for taking time out of your day to leave us feedback on your experience! We appreciate it so much! Have a great rest of your week!

    Verified purchase
    Staff

    Reviewed April 7, 2023

    I had a terrible experience with spiders for the last few years. They're huge and they're everywhere, so I thought Hawx would help. I had a guy come and he was extremely nice. I haven’t had the insects yet that I usually do at this time of the year. The only thing was I lost some plants as a result of the spray. It could be something else, but it happened immediately after. This week, I had an enormous amount of wasps. Before Hawx sprayed, I killed 10 on my screened porch in one day. I still have a few, but that's to be expected.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for taking time out of your day to leave us feedback on your experience! We appreciate it so much! Have a great rest of your week!

    Verified purchase
    Customer ServiceTechOnline & AppStaff

    Reviewed April 7, 2023

    Hawx has amazing staff. Everybody has been super friendly, which is hard to come by. I've never really had a company that was so on the ball. I like everything such as their website, their professionalism, and the way they call me. They say, “Hey, Todd. We're coming down.” When they do, the guy is really super nice. They take pictures. An example is the eaves because they're cleaning that. Whatever they're doing, they just take a snapshot and let us know that they were there. I've never seen anything like that. It's cool and I like it. That's why I have Hawx with my other property as well. They’re supposed to come out tomorrow. I've noticed that we've had a lot of mosquitoes in our residence in Huntington Beach but with Hawx, not so much anymore. The difference is night and day.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for taking time out of your day to leave us feedback on your experience! We appreciate it so much! Have a great rest of your week!

    Verified purchase
    Staff

    Reviewed April 7, 2023

    The gentleman who came was very kind and efficient. He went around the house and sprayed some ant piles, around my garden and the walls. There were some rotten wood there and had some insects. The gentleman sprayed everything that needed to be sprayed, and he performed excellently. My son observed everything he did, and he was very pleased. Also, I had a lot of ants, and after he sprayed, they have been gone. So I'm very content. I will highly recommend Hawx Pest Control. My neighbors also said they’re really good.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for taking time out of your day to leave us feedback on your experience! We appreciate it so much! Have a great rest of your week!

    Verified purchase
    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed April 6, 2023

    Hawx comes out every three months and they usually contact us. They would email or text me or my wife. There were times where they schedule an appointment and cancel it but they inform us. They go through the property thoroughly. They spray the house and remove all the cobwebs. What they picked up on in the beginning was fire ants. We had a massive explosion of fire ants at the curb and they moved over to another section, so we had to have Hawx come back out for a revisit. But I'm gonna discontinue service predominantly because they misled us to some degree.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time to leave us feedback on your experience! Thank you so much!

    Verified purchase
    TechStaff

    Reviewed April 6, 2023

    Hawx gave me a decent deal. They send me pictures of everything they do. The person that came out was very nice. He answered questions. He was informative and told me what I needed to know. I had already told somebody about Hawx. They're good.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time to leave us feedback on your experience! Thank you so much!

    Verified purchase
    TechMaintenanceStaff

    Reviewed April 5, 2023

    A gentleman came to my door saying that he was doing services for a new neighbor of mine, and he told me about the services. I said I was looking for one. So, it was perfect timing. I signed the contract, and Hawx Pest Control came out the following day and treated our lawn and home for pest control. Reggie is a wonderful human being. He was very professional, informative, and respectful of the property that he was on, which is great whenever you have someone you don't know coming inside your home. He's everything I could have asked for and more. We tried the jugs of pesticide when we first moved in and it did not work. So, we have something that is made to work for exactly what our needs are.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time to leave us feedback on your experience! Thank you so much!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed April 4, 2023

    Hawx Pest Control was knowledgeable and they helped me out. They found the things I needed them to find. They tried something different this time, but it was to attract the pest to see if that was their entry point. They found the entry point, so now I gotta wait on them to figure out what we're going to do. The tech didn't have the mesh guard so he put these trap baits down to attract them, and on both points under my cabinet is where we caught them. This is the holiday, so I will wait until Monday to call them so they would know that was the point.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time to leave us feedback on your experience! Thank you so much!

    Verified purchase
    PricePunctuality & SpeedStaffRatesTimeliness

    Reviewed April 3, 2023

    There was a special going on. So, Haws Pest Control pushed us to go ahead and get it done sooner than later. But the price was good, the program, setting it up, and the quarterly visit. We got our money's worth. We haven't seen another bug. But there was a bit of a mix-up. Even after we had service, we had a couple extra people contacting us to schedule service. So, Hawx Pest Control didn't realize we had already scheduled service. But we were able to get a technician out the same day.

    There was a bit of a delay with the appointment because Hawx originally assigned our appointment to a technician that was off. But once we contacted them because the window that they were supposed to arrive was closing, they were able to route someone out here. It was 20 minutes after their original window time, which still was good, especially since it was scheduled the same day. The tech was very knowledgeable. He walked us through everything, told us why he did things that we didn't understand. It might have looked a little funky donkey. But overall, we were very satisfied.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Hey there! We really appreciate you taking the time to leave us feedback on your experience! Thank you so much! We are happy to you had a great experience!

    Verified purchase
    Customer ServiceTechStaff

    Reviewed April 3, 2023

    The last experience that we had with Hawx was the best. The tech came and went all the way around my home. It was two days after the original visit that I received from them. He helped out tremendously. He removed two mice that were found. Then he decided to go around and recheck all of the traps. He put new traps down. He was very informative on what measures I could take around my home. The basic services do not allow their employees to go in the attic. But if we had not found anything, that I only have a one-level ranch without a basement, he had advised me that I could call the corporate office to see if that was something that they could do in order for me to maintain my membership with them. It was helpful to know what could happen or what measures could be taken if the basic options didn't help my situation. So they did a good job in that regard.

    The last tech that came out thoroughly went through each room with me to let me know exactly where possibly they could have been. He also filled up three additional holes that the first tech did not find. Not only did he come on time, but he came before the time. He called me to ask me if he could come and if that was okay. It worked out good for me because I also had a funeral that day. Also, he did not rush. He did a phenomenal job with being informative, letting me know what it is that they could do to serve me as well as what I could do to serve myself so that I don't have this situation to happen again. So I appreciated that.

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    Verified purchase
    PriceStaffRates

    Reviewed April 2, 2023

    So far, my experience with them has been good. They would spray the yard once a year and treat for anything around the house that crawls. The techs are very kind and they explain what they're gonna do. I'm very pleased with them. I'm okay with the cost of the service but they went from every two months to every three months servicing. Also, they lowered the price per month. So, it feels like I'm getting less service for the same amount.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Customer ServiceTechPunctuality & Speed

    Reviewed April 2, 2023

    Hawx Pest Control comes every three months. I don't have to schedule anything. But I pay them per month and if I call them, they come here. So, I'm happy with their service. The contractor did a good job. They put up mouse traps on two sides of the house outside and sprayed all around the house. When I first called Hawx Pest Control, I had ground hornets in my backyard. They came and sprayed my backyard about three times for ground hornets. They've been with me ever since.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Staff

    Reviewed April 2, 2023

    Hawx sprays the perimeter of the house, removes the pests or cobwebs and spiders from any eaves or any areas where they're hanging. And if they see ants, they would treat that area. The technicians usually come in, do their job. No issues. Hawx Pest Control's service seemed to be environmentally safe. And I hoped it would be effective, but it may not necessarily be the case. The pests are still here, so, I don't know if their products are working or if I just got some resistant pests. Investigate well to determine whether the products they use are very effective. It may be better off being a DIY, if you wanna make sure you get rid of the pests.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you so much for leaving a review! We hope we can get rid of those pests!

    Verified purchase
    Customer ServicePriceRates

    Reviewed April 2, 2023

    On the first visit, we did a full spray on the inside. But Hawx has mostly been doing the outside service because I'm not home when the service date is. So, they made it very easy. They have been doing the perimeter sprays and the front and back lawn with some type of pellet thing. I am aware that Hawx can send folks out again if there is an issue. They've been wonderful. Pest activity has gone down a bit. Hawx was the first to call when I was getting a couple of quotes intitally. They were very aggressive on the pricing as it was so inexpensive.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 2, 2023

    Hawx came to my door and at that time, I didn't really need it. A rep told me it would an initial fee of $60 and be $40 quarterly to help get rid of pests. Then, my card gets charged monthly. I called the company to cancel the service but they said it was a yearly service. I was changing the brakes on my car at the time and the rep said just sign the document and he could start right away. I asked for a manager to call me back and they said it would be 48 to 72 hours later. It has been a week and a half.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are so sorry to hear that you are upset, please let us know if there is anything we can do to help!

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed April 1, 2023

    When we moved to the new house, Hawx services went down. I had some conversations with their customer service and it has improved since then. I'm one of those ones that when I pay for services like pest control, I like to schedule them on the days that I'm off to make sure that everything's done. At times in advance, Hawx has been flexible. I've asked them to put notes in there to do Friday services but I still get some text messages and emails that the service has been scheduled for Tuesday or Wednesday. I would usually call them, cancel, and tell them to schedule me for a Friday.

    For the most part, the technicians have done pretty well. Where we live, there's a bunch of woods and tree roaches. In the beginning, it seemed like I had to call Hawx out and they were willing to come out soon so that wasn't too bad. It was twice that they had to do that. I've been with Hawx for three to four years and they're good now. Recently did a different way of billing. It used to be $120 quarterly and they redid it to every month where it's coming to $43, $44.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thank you for being our customer!

    Verified purchase
    Customer ServiceTechSales & MarketingStaff

    Reviewed April 1, 2023

    Hawx has been coming out and I didn’t even realize it until I got my text saying that they came over. I have noticed some droppings for mice inside the house. They have traps around the house and I wanted to ask if they checked them since they've been around as well, and I haven't had an opportunity to get to that. I've only called Hawx one time because when I first signed up for services, I was under the impression that they'd be coming out monthly as I previously have been with other pest control companies. When I noticed that they didn't come in, I called them and they said they only come out every three months. I have the opportunity to call Hawx for in between but it is inconvenient. I'd rather get service monthly.

    When I called Hawx that one time, it took a little while to get to the rep and then, I was transferred because I was thinking about canceling because I felt like I was sold incorrectly. I've been in sales before and things can be misconstrued. When the salesman and I met, I was in the middle of walking from one house to the next. I wasn't even in the mental frame to think about these type of things, but I felt like that's what I heard. Still, I referred Hawx to another customer as well.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Thanks so much for leaving a review!

    Verified purchase
    Staff

    Reviewed April 1, 2023

    The techs text before they get here to let me know they're on their way and they always knock on the door when they're done and let me know that they've completed everything. They've always listened to any issues that we've been having. We had a problem with crickets getting into our house somehow so they upped whatever it is that they use to help prevent that. We noticed that the crickets were being stopped before they got into our house. With our most recent service, the tech was very professional, very detailed, and thorough in explaining what it was that he did for our service that day.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase

    Reviewed April 1, 2023

    I have termite control and pest control. They come once a month and if I need them, they’ll come. They service my property and I'm happy with that. I like the fact that they send pictures of what they've done.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Happy to hear, thanks for the review!

    Verified purchase
    TechStaff

    Reviewed April 1, 2023

    I've had three different techs and they've all been very respectful and considerate. When I have questions, they were patient to ask and explain things to me. That's very rare and I appreciate that. Romeo came out for my most recent service and he was very helpful. He went through everywhere and did a thorough job. Hawx has been so great and my plan is to continue working with them in my new home if I can switch addresses.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase

    Reviewed April 1, 2023

    I've had a good experience with Hawx. They come in and do what they're supposed to do, and everything happens well.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

    Verified purchase

    Reviewed April 1, 2023

    They come here every three months and they do what I want to do. They've been great. I give them feedback, and if there is something wrong, they're gonna change it. I recommend Hawx Pest Control.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase

    Reviewed April 1, 2023

    I've been satisfied with Hawx. After they do the spray and if I continue to see bugs, they would come out and respray. They do everything I ask, plus more. They go out and check the outside of my house also and take down my cobwebs or whatever they see. One guy even knocked down a wasp nest one time. I'm very pleased with them or I would change.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

    Verified purchase
    Staff

    Reviewed April 1, 2023

    The technicians come in and do what they need to do. I had recommended Hawx to other people. They do a great job.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    TechStaff

    Reviewed April 1, 2023

    Because we're out in nowhere land, they come when they would be out this way. But the servers are very polite and do their job. If we see anything inside, we let Hawx know, and they would do inside again. We had ants, and we have not had that problem since Hawx Pest Control came out and sprayed. I just wouldn't recommend doing the contract. When the guy came in, I thought we could stop the service any time we wanted, but we have to do the whole year is what I've been told now. So, I will stop it after the year. I'm not big on the chemicals. So, if we would go a couple of years without it, that's my idea of a good time. But they are doing the job. The pests are taken care of.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are so happy to hear, thanks for the review!

    Verified purchase
    StaffBillingFollow-Through

    Reviewed April 1, 2023

    Hawx comes out once a month, does their thing, and I make the payment. They would ring the doorbell to let me know that they were on the premises. But usually, no one has to be there. They're good and efficient at what they do. After putting their equipment in, they come out, service the equipment, do a couple of things. They might not even be there for 10 minutes. They do what they say they would do, as far as getting rid of the pests. I used to have a major problem with ants because I live next to a wooded lot. Ants and the roaches were horrible. But since I've had the service, I haven't seen any ants and roaches. So, I'm well-pleased. They put something out which is supposed to help with mosquitoes. We from time to time have the occasional mosquitoes comes out. But I have noticed they're not as bad since I had Hawx' service.

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    Hawx Pest Control
    Response from Hawx Pest Control

    Awesome to hear! Thanks so much for leaving a review!

    Verified purchase
    PriceMaintenance

    Reviewed April 1, 2023

    Hawx Pest Control was more cost-efficient. They recently did a routine maintenance checkup. They were pleasant. My experience is a good one. I highly recommend Hawx.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffCommunication

    Reviewed March 31, 2023

    I was seeing ants. I signed up with Hawx and when I called them for a service, they sent out a tech fairly quickly. They were trying their best to come when I was there, but it was hard for me to coordinate time because of my work schedule. So I had to wait a couple of days when I was off. Once the technicians got out there, they were very informative on what I should be doing and what they were going to do as far as what products they were going to use and where they were going to be putting the spray. Then they asked me if I had any other concerns with any other type of pest that I wanted them to look into. So they were giving me some insight on things about my area and what has come around a little bit more.

    I had to call them back one time in the beginning because I'd seen some ants again, and they came back and they did another spray. But ever since then, so far, things have been fine. Other than that, I noticed that a couple of times, they just booked an appointment and texted me an appointment date. I had to respond back that I was not going to be available that day. They were trying to get me on their schedule so they could come out and there was no communication. But then they would call to try to reschedule it and find times that I was available.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are so happy to hear! Thanks for the review!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 31, 2023

    They call and schedule the service themselves. I call them if I see any bugs and I schedule it by phone and never had an issue. The technicians were friendly and professional. They came and did their job. They were very thorough. I was happy with them.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 31, 2023

    The techs from Hawx come out once a month, and in the summer months, they come out more just for the mosquitoes. They're pretty good at scheduling the service and if I'm not going to be there, they could reschedule. The techs I've had have been nice guys. They've been informative and let you know when they’re going to be there. When I would see mosquitoes, I’d call them and they would come out and spray again.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2023

    Hawx does a good job. They come when they say they're coming. If I need extra service, I just call them and they take care of it. They always answer. They're good and very professional. They always take care of everything outside. One time, we saw a couple of ants and they took care of it right away. We haven't seen any since.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

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    Punctuality & SpeedStaff

    Reviewed March 31, 2023

    I was preparing for the spring because I have a lot of mosquitoes and I always get bit a lot by mosquitoes every time I step outside. I signed up with Hawx and they set up a schedule. They contacted me last week and let me know they were coming out on April 1st and I got a reminder text this morning that they will be here on April 1st for my next spray. The technicians have been fine. They're very professional but friendly, and they let me know what they're doing. After they finish, they leave a pamphlet on my door that explains what they did. Sometimes, I don't even have to be here, but they let me know that they're coming.

    Hawx discussed with me that they will come earlier because mosquito season starts earlier. So, I thought that was pretty good. I did see a dead water bug the other day, and I do have some ant hills that have popped up, but I'm assuming they'll take care of those when they come on Saturday. They told me any time between their visit, if I see the need for something, I can always reach out. They were very clear about that.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    PriceRates

    Reviewed March 31, 2023

    Hawx Pest Control's stuff is not poisonous to my dog and I like that I don't have to be home when they come out unless I want them to come in the home. I've used other pest control companies with spiders and they just do the treatments. Hawx does that as well but they also sweep the house of cobwebs. Plus, their techs are very nice. They tell me when they're going to be there and they check in with me. Their price point is good, too.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2023

    Hawx Pest Control has done a really good job. They spray for bugs and knock down any spider webs along the gutters. They call me and see if the dates they have planned work for me, and the techs who come are really professional. Even the end results of emailing me pictures and explaining what was done is a great thing. I get a visual on what service was performed. The first time they came, they sprayed the basement. After that, they've mostly sprayed the outside perimeter. They said they spray outside to keep the bugs a few feet away from the house so it should reduce any outside activity that get into the house. The spiders aren't nonexistent, but the amount has decreased.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Staff

    Reviewed March 31, 2023

    My service got activated in July, and the technicians have been really good. They come in every month and send me a message that they're doing some of the services. Once, I had some spiders in my garage, and they helped get rid of that. Another service they do is take care of any of the insects outside, in the lawn or the backyard. They spray something to get rid of them. They also clean around the outer walls of my house.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!

    Verified purchase
    Staff

    Reviewed March 31, 2023

    Hawx does a really good job and I love everything they do. But the mice aren't completely under control. I still have some and I don't know what else to do. Other than that, the techs are very nice and professional. They gave me some extra strips to put around the house but not even one has been caught on those. What worked best was the poison that they put in the washer room which the mice would eat. I recommend Hawx to someone who can afford it. They controlled the ant problem I had and I really enjoy that part because I'm able to work on my yard more comfortably now.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Customer ServiceTechStaff

    Reviewed March 31, 2023

    My experience with them was fine. The rep was very nice and he discussed what they would do. I called and they did a treatment. I noticed we still had mosquitoes and so I called and they came back to treat again. Give Hawx a try. They've been great the couple of times we had them.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 31, 2023

    I got my grandkids some gingerbread house kits and we were gonna see who decorated the best gingerbread houses. After that was all concluded, I saved the gingerbread houses until next year. About three quarters of the way through the year, I found that I had a little company with these little wings. I went in the closet, got my box and opened it up and the creatures had a picnic in there. From then on, it was very difficult for me to even get a handle on it. I waited two years or so before I gave up. I went over our regular hardware store and they gave me Hawx' number to call. The first time that a person came here to look things over, I was very pleased with what they can handle and I felt very comfortable in giving them the job.

    Hawx was very organized and precise as to what I should be doing. They hung up the little pockets and patches and went downstairs also. I haven't seen any of the little flyers for a week or two. It had honed down to maybe one or two. But I wanted to wait until there was none. The helper stopped in and he picked up all the pieces and parts that they had put out and I'm fine. I haven't seen any creatures flying around. I'm hoping my little creatures never return. They were a big problem. I'm glad that everything got done as I wanted it to. I'm right now satisfied. This help was very good and I really needed it.

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    Hawx Pest Control
    Response from Hawx Pest Control

    We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!

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    Hawx Pest Control Company Information

    Company Name:
    Hawx Pest Control
    Website:
    www.hawxpestcontrol.com