Hawx Pest Control Reviews

I’m extremely disappointed with Hawk Pest Control. I called multiple times to request a second service because our box elder bugs are out of control in the fall. Despite their service guarantee, they kept putting me off until it was time for my regular quarterly service. Frustrated, I had to buy my own pest control supplies and treat my property myself. When I called to point out that their contract clearly guarantees service between scheduled visits, they still didn’t address the issue. Instead, they charged me $200 to cancel! This company does not live up to their word or their contract. Save yourself the headache and go elsewhere.

Called Hawx Pest control the Utah office at the end of September 2024. Told them to cancel the service. The lady that I spoke with said that she would like to send someone out to do one final visit. Kept telling her to cancel the service. She said that she understood and that she wanted to send someone one more time. We had signed up for their service in Aug 2023. The salesman said that they would be out every 3 months. From Aug 2023 to Jan 2024, they never showed up. In Jan they say they came out, but they have not been showing up and the next visit after Jan 2024 was May 2024. We had to cancel the visit that we scheduled for July 2024 for warranty, they then were scheduled to come out on 8/2/24 and never showed. Then in Sept 2024 was when called to cancel the service. They kept me on hold for over and hour and half.

Similar to other reviews - this is a scam. Do not fall for the young, enthusiastic salesperson who comes to your door. I agreed to the service for a monthly charge, assuming that - if it didn't work out, I simply would cancel. Well...it turns out that they processed a "contract" that they assert was accepted by me, with a large cancellation fee. The contract (which they had to send me) has a typed signature on it - with my name spelled incorrectly. Clearly not legal - but there is no recourse. You can only cancel by calling them...and their account reps are effectively trained to not give you any alternatives to continuing to pay the monthly fee or the large cancellation fee. Getting thru them is impossible...and they are a dead end. I will be stuck paying for many more months for a service that provides no discernible benefit. DON'T FALL FOR IT!

THIS HAS GOT TO BE ONE OF THE WORST COMPANIES WE HAVE EVER DEALT WITH. THEY COMMIT FRAUD ON ALL LEVELS. Had a salesman come to our door. Asked us if we wanted monthly or quarterly service. We wanted monthly because of our pest problem. Came 7/29/24, then called 9/11/24 wondering why no one has came to our house and that our bugs are worse than before. They sent someone. Upon taking to the gentlemen he informed us in order for the pesticide spray to work it would need to be followed with water to activate the spray. Nowhere in your contract does it state this. Not to mention your company failed to come monthly as asked and promised.

We hired the service, the sales guy knocked our door, sold us that they would spray every square inch of the front and back yard, every bush, everything. Then same day when the person came, he did not even 10% of what he was supposed to do. We've called many times, the sales guy disappeared.. called Devin. Now Hawx told us they cancelled our service because a guy we spoke over the phone trying to get this sorted out, added a note from our call as if we were interested in cancelling. We never gave the specific instruction. Now they are charging is cancellation fees. Of a service that was sold to us lying by the sales guy, they only repeat like a parrot that they were not there in our conversation in person with their employee at home so they don't believe us.

This company needs to be stopped from scamming. Just like the hundreds of other negative reviews on Hawx, I was told and agreed with the gentleman at my door on a one time service. The mosquitos were bad and took a chance… Little did I know, it was bullcrap. I have been charged $79 for 6 months and only had someone here on the initial signup day. I never signed anything except for my card transaction and yet I was sent a document claiming I signed digitally for a year contract. Now I have a new charge owed on my account for $199. What in the heck is going on. The man I got in contact with hung up on me and said good luck with your credit!

I had a disappointing experience with Hawx Pest Control, which started when a representative (Andrew) came to my door and convinced me to enroll in their services. The plan included pest and termite control. However, after their first application, I noticed they didn't include termite baiting service as expected. When I inquired, they explained that termite baiting wasn't necessary for termite control. I asked if they could guarantee that, but the representative admitted there were no guarantees, only evidence to support their claim. Since they couldn't provide a guarantee, I decided to cancel the service.

The man knocked on the door and said hello. Very polite, professional liar. Everything he told me, was a lie. What he said was, $67 per month per service....what really happened was 1 service per 3 months worth of payments. So, now I call Hawx and they say.... "Well, we can come out on a Warranty" visit and they came. What a pain in the **!! I still have bugs, I still got charged and still had no service, accordingly. So, I cancelled my contract.

I was cheated by them. Salesperson signed me up stating it will cover termite and gave fire ant as additional. And he did not tell about cancellation fees. I signed for it, paid $39 per month only to realize it doesn't cover termite. After requesting them to cancel the service, they charged me $199. I was deceived. I requested them to waive off $199 but they said their system is designed to charge that way. I feel helpless.

It’s a rip off. They charge you and keep charging even with your contract is even if you tell them you don’t wanna do their contract anymore. They will keep charging you. Hawx is a rip off. They will continue to take money at your account and will try to wrestle you into Doing another contract with him after year is over. Hawx is just simply rip off. Go to someone else. Do not call. I even believe that some of the times during the contract that they didn’t do the service that they said they were doing. I honestly believe that I charge me and didn’t spray my yard, looking at these reviews at Hawx pest control is a rip off.

It is a fraud. My contract says the fee is 39 USD/month, but they charged 380 usd in three months for only two visits. I have more spiders and mosquitos in my yard now. All they want is your credit card number. When they get it, they keep charging you several times a month.

Did not do service for a year, still charged me for doing no service when trying to cancel, tried to force me to sign a new contract for 12 months or pay for the service and I can have the year of no service forgiven. Beware of this company. I have been with them since 2016.

I highly do not recommend Hawx Pest Control for any homeowner. I was deceived by the salesperson when I signed up who never initially mentioned it is a subscription based service. He also never mentioned that I would be billed every month, or the billing frequency at all for that matter. He just told me the services were $39.99. I told him that the current company I was with at the time Rocket Pest Control Services was about $85 per quarter and he stated that Hawx is cheaper. But he FAILED to mention that the $39.99 fee is a monthly fee, not just the service fee for whenever they come out to your house (therefore making it way more expensive than the previous company I was with).

Hawx has very deceptive practices - I was told I could cancel anytime at no charge. The service was so unreliable and poor that I cancelled after 2 visits and they charged me $199 as a cancellation fee - when I refused to pay they harassed me repeatedly and said the contract I signed included the fee - however I only signed at the door with the salesman who told me there was no cancellation fee and did not provide the document to be read but just a tablet with sign here. Absolutely the worst service and a terrible company just ripping off consumers.

I see from the list of reviews that Hawx has a lot of negative reviews some of which wanted to give you a ZERO on service and others on mis-representation. Multiple people said "he said 4 quarterly applications, first on at $99 the rest at $59 and you may cancel if not satisfied with service. I thought it was $59 for the other 3 applications."

I was approached by a representative of Hawx and offered a one-time pest control service at the price of $69, followed by an optional quarterly upkeep for $59 per quarter. At no point did I agree to any further services or sign any contract authorizing a recurring monthly fee. I was assured that there was no cancellation fees if I wished to stop services. As I signed the credit card bill for the initial $69, the representative took my phone for a moment as he claimed that he needed to enter a code on my phone.

I rarely leave one-star reviews, but my experience with Hawx Pest Control has been nothing short of a nightmare. Working with this company has been one of the most frustrating and disappointing experiences of my life. I was initially lured in by a persuasive young salesperson who promised better service and greater convenience compared to my previous pest control provider. Unfortunately, I couldn't have been more wrong.

STAY AWAY! If I could give them 0 start I definitely would. They do not provide the service they promise. Canceling your service after your contract. Haha forget about it. They will tell you it is canceled and that they will call you the following day. The final service came and no call. That's how they get to steal your money for 1 more month. They will say you didn’t cancel it on time because you didn’t call back.

I paid off the obligatory 12 mo contract for 4 service visits/year, but found no way to cancel online. I removed the payment credit card and sent an email cancelling services. They billed for the 13 month anyway for which no service had been rendered. Then the collection calls at early and late hours started. I took most of these calls and spoke with 6 or more people who simply would not take “NO” for an answer. They held me on the phone up-selling, discounting, questioning, and demanding that I pay the 13th month bill - remember the 13th invoice in August is 1/3 of the billing for an October service date. The Hawx customer service folks are obviously trained with predatory practices. The actual service was poor - I noticed no change to the outdoor infestation, and the service people they sent were sketchy. DON’T DO BUSINESS WITH HAWX - YOU WILL REGRET IT. DEFINITELY DON’T LET HAWX PEOPLE IN YOUR HOME.

Hawx Pest Control lied to us and said they will service our house every month, just to get us under contract. We have them on our ring camera agreeing to full service every month and they created a contract with my wife with me as the authorizing user even though I did NOT authorize the contract. This Saturday a Hawx rep showed up and stated to my wife that he was not there for full service, just checking the outside and if we had any any problems.

Please beware of this company as their route manager comes around and does 1 service and takes signature & it becomes contract and monthly charges starts. Cancellation is $275!! More ants surfaced. Product not effective. Called to complain few days after service to come and check & also cancel but they did not & keep charging my credit card.

This business can’t even get rid of ants. I hired them but the ants were back in 2 weeks. They talked me into doing a year contract. The first appointment was 3 weeks out so I like with pests that I paid them to get rid of and continue to pay for a year. Refer to photo

I sent a email to cancel the auto renew the contract as suggested on their website. The contract stated my last payment was in June. I also spoke to one of their reps named Mike and told him I was moving out of state so the contract cannot be auto renewed because the house is a rental and I will not be there. They charged me for June and and July and now refuse to refund July that I technically should NOT owe them. I had already contacted them and advised TWICE to NOT renew the contract.

We signed up with Hawx in May 2024. They charged us 59.99 monthly on our charge card. They came and sprayed the outside of our house for spiders and other insects. They said they would spray inside our garage and basement. That did not happen...after the contract was signed they said they could no longer enter a garage or house. The insects continue to eat holes in our plants outside, the spiders continue to bite my husband and me.

It's incredibly shady that so many of these reviews are very negative but still are marked as 5 stars. We have been paying monthly for quarterly services for a couple of years with Hawx. Last year, they simply stopped coming to provide the services. Each time we schedule a time for a service, no one shows up. When I inquire about a refund (or ANY remedy) for the many months we've paid with no service, I'm met with dishonesty and evasion. I have rarely been so disgusted with a customer service experience as I have been with the service I've received from Hawx. Avoid this company at all costs, do not allow them to scam you or your loved ones.

Their products do not work. Have come out 3 times in 4 months and see NO results. Do not use! Do not care whether you are satisfied or not with their products or services. You will have to pay $199 if you cancel service before 12 months. In the mean time you are paying $60 per month on a worthless product.

This company uses deceitful practices to secure your signing up, then hides behind their unspoken "policies" when you realize what's going on. You are then charged huge amounts to cancel. After we began having issues, I looked into them further and was amazed at the amount of info out there, showing a very popular trend. Stay away from this company.

I had a rat in my attic. I reached out to Hawx and they came out the next day. They were awesome. The two servicemen were so professional and polite and just as helpful and nice. I couldn't ask for anybody better. It was an awesome experience. I can call Hawx and they're immediate. They act like they care. I love everything about them. I have never been so satisfied with a company in my life.

I strongly advise potential customers to exercise extreme caution when considering HAWX Pest Services. My experience as well as many other customers has been nothing short of frustrating and disappointing. Initially, I was assured by their sales representative that services will include OUTSIDE of the house as well as INSIDE, and while it was a year contract, I will only pay $60 for the quarterly service (4x per year) but I could call for service anytime outside those four instances. First visit by a tech took a 5 minute spray - walk around the house, and adamantly refuse to do the inside because "they do not provide that service." Ah?

This company is not a reputable with the conning they do guarantees that are bogus. We have more fire ants than before now. I was an exterminator and doing business as they are is unethical at best would not recommend to my worst enemy

David ** treated our home yesterday for mosquitos. David did an excellent job. Moved our trap where it would be more effective. Did an excellent job in communicating. Thanks David for taking such good care of us and allowing us to enjoy our yard.

Hawx Pest Control in Washington, DC, excels with prompt service and effective solutions. They swiftly resolved a severe termite issue, showcasing professionalism and thoroughness. Customers appreciate their knowledgeable technicians and consistent results, making them a top choice for pest control needs.

This company is absolutely horrible. They have no problem charging you every month but they will only show up late if they even show up at all. On top of that they try to strong arm you with a contract that they aren't even adhering to. They are frauds. You can save yourself hundreds of dollars and just buy the same stuff they're using on your home at the hardware store.

Like many of the other 1 star reviews I read I had a salesperson come to the door and made the company sound as if I could trust them. I explained that my main concern is spiders have become a big problem and I wanted them to focus on this. After the 1st treatment they sweep away the spider webs but within 2-3 weeks later they spiders are back. They did come out and and do another treatment about 4 weeks later and I had the same results. They came back again about another month later and treated again. I still had about the same results. The service was supposed to be every 3 months and follow ups as needed. My next treatment was supposed to be in December and they never showed up.

Do Not Use Hawx Pest Control Service. I had a terrible experience with Hawx Pest Control. They lied about the services they provided and then attempted to upsell me when I contacted them to repeat a service. When I asked to cancel, they persistently tried to push their premium package on me. Despite explaining multiple times that I did not want to work with a company that lies to its customers and wanted to cancel, they became rude.

Seriously this company is such a scam! They flat out lied and said told us we could cancel anytime, but you have 3 days! We were stuck in a contract for a year and they only come out quarterly and literally made absolutely no difference! We still had to do our own control. They are rude and unprofessional. They continually try to up your rate. After fighting them for a whole year and canceling as soon as we could this month, they are telling us after our account is closed we owe for this month!

My experience with Hawx was terrible. Missed appointments that they claimed were fully serviced (I was home the entire time, no knock at the door, my dogs didn't bark, they weren't able to get into my backyard unless I let them in), didn't come prepared for proper treatment despite me requesting what I needed, poor note taking, charged me even when they didn't show up for services. Scheduling links didn't work. When I tried to initially cancel due to this poor service, they offered me a credit and promised to send me "their best technician" the rest of the time - that person came once. Then no scheduled visit and the last time I called to schedule, they didn't show up again - I stayed home all day. When I canceled for the last time, they refused to give me a credit for the money I had paid for the past three months without receiving any services. A really terrible company.

Awful, awful service. Stay away. This is a long-distance call center, you can never speak to anyone locally. You cannot speak to anyone with any authority. They take your money and do not provide service as promised.

This was a lesson to never trust door to door salespeople. The salesman was quite a charismatic charlatan. We signed the contract and paid for several months service up front. We have dogs, so special instructions were included to ensure that we were home during the service. Hawx did not follow our instructions and let our dogs loose out of the back yard - a neighbor was kind enough to call me at work to retrieve my dogs. I called Hawx to discuss the situation and Hawx complained that we never left them instructions. When I asked why no one from Hawx called us about letting our dogs out, they said it was not their policy. We decided to cancel the service and asked for a refund. They refused to refund our upfront payment and said that we actually had a negative balance and owed them additional money.

Signed up June 2023, received service that day but they never returned. They did bill me every month for the rest of the year. When I called for the service reports, they said they had not done the service, and would issue a full refund. They refunded 3 months worth within a few days. I waited another month but still no refund. Called again and found out they were no longer going to issue a refund. This company has no integrity. Stay away!

Worse service ever. Fail to service in time. Scheduling time is a long wait. Biggest mistake if life. Children struggling with insect bites. Worse service ever. Fail to service in time. They won't be late for getting their monthly payment but would be late for service or even miss it completely.

Bad service at the home. Bad Customer service on the phone. More pest problems after a year with this company than ever before. Communication is terrible. Techs in the field do the bare minimum and are unaware of home-specific requests that are made to customer service, even though the system is set up for such requests to be made to customer service. Stay away from this company. It is a waste of your money.

Do not use if you're in TEXAS. These guys get you coming and going with their contract and service when and if you can get someone out. If you're not at the house when they do the service you can not know it really happened. Cancel the contract and know you will not get a refund even if the service was never performed. TOTAL RIP OFF.

I would recommend their service to everyone! They are the greatest. On his first visit, he went through our house & examined any areas that the rodents could be entering through. He set up traps and came the next day and retrieved them. He is very kind and courteous and so respectful.

The rep that got me to sign with the company assured me he would take care of my contract with my existing pest control. I found it a bit weird at first, because usually the account owner is the one who can cancel a contract, but that young man repeated 3 times that he will take care of my other contract that Hawx had that ability, for that reason I went ahead and signed up. I found out later that my other contract wasn't canceled and that I should be the one who needs to take care of it (silly me right). So called Hawx to have them cancel my contract with them, because I am not interested to do business with a company that lies from the start, and they are charging me a cancellation fee. Had not been for their employee who lied in first place I wouldn't have signed up. Another thing, I was never provided a copy of the contract agreement, not even given instructions on how to signed up for my account online.

This company charged me for service I did not approve, then sent me not one, but TWO documents that were FRAUDULENTLY signed with inaccurate information. As many have mentioned, their sales kid showed up at my door soliciting services - 1 service for $1.00 and then 2 additional services for $79.99. I said I needed to consider it and asked for a business card and he said “I am the business card”. I declined. Later, after speaking to my other half, we decided to move forward. I text my neighbor to get the kids number. I verbally agreed to what we discussed and provided my card over the phone.

My family has had Hawx for almost a year now and it has been nothing but issues. I've called and spoke with multiple people, supervisor etc and never get my issues fixed. I've asked for them to come out monthly (since I pay monthly for this service) and I've been told, "Yes. We'll come out monthly." They never do. Now I have ants at our windows and they haven't been out in 4 months. I shouldn't have to continue to call a business to make them do their jobs. I pay this company PLENTY of money to do nothing! I cannot wait till June and I can cancel. This company is not it.

A salesman came to my door offering services. They stated they were working on a neighbor's home. I did go outside and I did see their work truck and actual employees with tools. They stated they could work on my home today for $50 bucks if I signed a one-year contract for the same amount monthly to have services done. He said my home would be next after the neighbor. This was at noon. They never did come to service my home. I contacted the company and they tried to schedule services. However I decided to look them up and they have horrible reviews on Yelp, Consumer Affairs and the BBB. This is a huge scheme. Stay away. Do not do. Horrible company. They do not offer services at all and just charge you. They are full on committing fraud. Stay away. Beware!

I had been with them 3 years, eh service. Cancelled, under no contract, a bit ago they went to auto billing (didn’t give my credit card for auto billing), paid when an invoice was sent, I had paid 2 payments since my last Service in November when I cancelled in March. Talked to rep. Who acknowledge I cancelled but want me to pay an auto billed payment that was sent 2 days before I cancelled.

I was told by the salesman that I could cancel at any time. When I wanted to cancel they informed me that I was on a 12-month contract and that I would be charged an early termination fee. Service was average at best. Still had to do my own bug mitigation about a week after they did "service".

Don't! Do not sign up with Hawx Pest Control to be your pest control. I went there as there were great review online and they were slightly lower than the competition. So, I got a good deal but... The company should rethink what "pest control" means... Especially ants as pests. Every time they will perform a service the ants will be gone for 1-3 days and then... Invasion... Way more ants than before. Even after multiple treatments still the same result. So the time came for me to cancel the services. Well, that is where the catch came... Tried to cancel via the web, no success, via mobile browsers the same... So I had to call and ask them to cancel the services and close my account. Customer rep tried to "sell" me better deals instead of closing my account. Finally I got the customer rep to agree and close my account.

Terrible service. They give no advance notice of when they will be at your home and just expect you to be there. And when you are working and not at home they don't follow up to reschedule. I was told there were rats in the attic. After spending a large amount to remove them not one rat was trapped. I kept trying to schedule follow-ups and never got a response. After being frustrated with the lack of communication I asked to cancel my account. This was taken care of immediately and I was charged a $200 cancellation fee despite the fact that they did not finish the service.

I have called since October 2023 to cancel my services. I needed a better and more frequent service than they could provide. Every time I called I was told my service was cancelled. Then I would get a call for an inspection… I relay I cancelled. Called back still not cancelled. Charged me for December and no one even came to my house to treat anything. Now I’m getting a $248 bill for services I’ve been trying to cancel for months and no service for December but I’m being billed for December, and apparently a late fee or fee from a charge back I did after I was told that I would be refunded for November and December. But they lied to me and billed me anyways. This company doesn’t do right, and can not be trusted.

We had the displeasure of dealing with this company and their manipulative sales tactics. They will charge you money for their "service" but will not come out to provide that service you're paying for. They will charge you and continue to charge you while not making any good-faith attempts to contact you, but charging you for services that they never provide.

Fraudulent and unscrupulous business that will NOT inform the customer they are under a contract, thereby taking YOUR money without your knowledge. Did not take notes or records of ending services after numerous attempts. Continues to harass you over late fees, THE DAY AFTER LOSING A FAMILY MEMBER TO CANCER. They are more vile and disgusting than the insects they are paid to take care of.

Signed up for service in June. Had a visit the next day. Everything was great. Was under the impression this would be a quarterly thing and that's what my $70 a month was paying for. I was also under the impression that I would have some sort of contact with people if anything ever needed attention. I have not seen, heard from or even known how to get in touch with anyone since. I do, however, see that automatic payment come out every month for a service I am not receiving. I called today to cancel and was told that I cannot because there have been several attempt to visit but the address was unreachable. Also that there were visits but there were dogs in the back yard. I pointed out that these statements contradict each other, but either way, why didn't anyone contact me with the concerns?

I hired them for their 7-day / 3-week treatment plan. I was very dissatisfied and canceled after the initial treatment at which point they charged me an early termination fee of $300. I paid them the $300 I owed them and they continue to badger me for more money.

We completed a new build. Our lender required a termite inspection. I contacted this company to provide the inspection and also added pest control services. I explained on the phone several times that I NEEDED a termite inspection and we can do the pest control later. One guy shows up Thurs. (10.26.23) morning, to do the pest control, but no one for the termite inspection. I explained to the gentleman that we needed the inspection in order to close on our house the next day. (10.27.23) He reached out to his manager and I was told someone would call me Friday morning.

Was good at first, even tho I thought it rather expensive, but they had a good sign-up deal so I thought I would try it out. After the 2nd treatment I had a very healthy tree die within a week. I didn't think much about it being related to the treatment, so I did nothing. On the 4th treatment however everything changed. First, they completely missed my appointment by 2 months. When I called them on it they didn't apologize or offer proration on my monthly bill and when they did come out to treat the lawn, I had a 2nd tree die after just a week. I called them on this and they denied it was their fault.

Had agent cold call at house to do pest control. Agent said it would be a 1 yr contract $75 every 3 months with service every 3 months. Then the bills start coming every month with auto cc deduct. The 2nd service call never met and the pictures of the service were of the end of a grain spreader and showed nothing of my property unlike all the pictures of service in the Hawx website. I placed a call to a return visit & requested a face to face that never happened. The same agent came back and took a picture of my house and never re-treated my property. I have security cameras and not a single camera caught anyone at that time on my property.

Instead of earning your business, these guys prefer to lock you in with a horrible contract! I had a $55 balance when I cancelled and Hawx refused to return this money. Instead they charged me a $200 fee to cancel. I still took the $255 hit to be done with this company! For my first 2 appointments with this company nobody ever showed up. The first time I had to spend 20+ minutes calling to reschedule, and then schedule another day at home since I needed to be here for the service. The 2nd time I just tried canceling. Instead of refunding me what I already paid (plus my additional balance), they wanted to charge an additional $199 to cancel. So I had them come do one final service so I could at least get that completed and then cancelled immediately after.

I wasn't going to leave a review at all, but Hawx Pest Control has been billing my wife and I for 3 months after my wife had cancelled services. After speaking with the customer service people today it turns out that my wife and I "owe" $290 something. My wife was willing to pay $160 for reasons unbeknownst to me, unfortunately this wasn't going to cut it for Hawx. I believe a threat to collections was made, forcing my wife's hand to go ahead and pay the full amount in order to avoid getting our credit dinged.

They've come out once. It was easy and done quickly. I made the schedule with the salesperson who came to the house. We set it up. Then he told me when it would be. The technician called to verify and let me know what time he would be there. The service was fine. The tech did the job. He let me know what he was gonna do. After he was finished, he let me know he was done. Everything went as scheduled. Now, it's better. We haven't seen the little spiders we were seeing. I haven't seen the ants, either. But we haven't had much rain. So, they come and go with the rain. Hawx provided good service. They were very friendly and professional. Glad to have them working at my house.

Hired Hawx to treat ants in our yard. The ants got worse instead of better. No one explained that we would be billed a monthly (they call it warranty fee) for unlimited services. It was our understanding that it was just a quarterly service and we paid for each service when they provided it. When we finally called to cancel service (3) months later, they charged us an additional $199 for an early cancellation fee. In total we paid $476.96 for one service call! If someone approaches you about their pest control service....RUN! They claim the monthly fee gives you unlimited treatments for any problems that may occur. My response, if they did it right the first time you shouldn't have to have them come back every month.

I cancelled my subscription with Hawx. They're terrible. The agreement was they were supposed to come every month to spray the home. I have dogs, so they use the nontoxic spray. But they sprayed the home and we had more bugs that I'd ever seen. I went ahead and called them. I wanted to do another treatment to see if it would help, but I waited a month. Instead I kept getting text messages telling me the payment was due. I called the company and said, "You were supposed to come this month but I never heard back." They said, "We come every three months unless requested by the customer." It wasn't just the first guy that came to my home that told me it was supposed to be every month. The technician that came out and sprayed the home also told me that it was supposed to be once a month. He further went to say, "If you request another warranty service, we'll come out free of charge every two weeks and spray your home down."

Hawx beats everyone else's prices and they have been fantastic so far. We had to reschedule a couple times because of conflicting schedules, and they were extremely communicative between both of those. I was at work at the time the tech came but he took multiple photographs that showed what he was doing. In regards to the immediate afterwards, I've noticed much less ants in my house. He also pointed out multiple things that I didn't even know I had including little spider eggs. Unfortunately, I do not believe he's been able to do the interior check with me because I've been at work whenever we've been trying to set it up. Longevity-wise, it seems to be where it kind of drops off. Around two months has gone by since the last service and the sugar ants have started again.

Hawx Pest Control has great customer service. When I texted the rep, he had the techs contact me, and they came out the very next day and did everything I needed them to do. They did great service for me. I told them what I was seeing out there and they got rid of the pests. They sprayed everything. They even went above and beyond and did inside and out for me. When they came, somebody was already cutting the yard and they sprayed for the bugs out there.

Hawx came out and they got rid of roaches. They did a really good job. The tech was nice and helpful. He was telling me everything I need to do to help get rid of the roaches, too.

Hawx came with their initial sprays and the service is supposed to be once a quarter. So, they'll come again in about another month. There was no problem with scheduling the service. The gentleman that came out was very knowledgeable and helpful. He told me that if I needed any additional work, like if I still see critters crawling around, to call in. I called them because we had ants in one spot of the house. So, they came out and the guy didn't spray. He put some ant food in some areas but I don't think is working and we're gonna call him again because I still see ants in the kitchen. But I'm glad I made the switch and I'm looking forward to a long and helpful relationship with Hawx.

I signed up with Hawx and it was very informative. For my first service, the tech was good and very thorough. Hawx comes usually when I'm not at home. They said if I ever need any service, I just have to call. I don't see any bugs. The pest activity has been very low, if any at all. So far, things are good, price is good, so I'm satisfied.

My most recent experience with Hawx was nice. We had some ant piles in our front yard and some roaches in the kitchen. Scheduling service was easy and quick. I like stuff that are like that. The interaction with customer service was professional. The hold time was a little more than normal and I was on hold for a while to get an agent. Once I got the agent, she was very efficient.

There was an agent who went knocking on our doors and telling us about the promotion that Hawx was giving. I was already with a different pest control company but I liked the promotion better and the way the agent was able to explain the different chemicals they're using that you don't need to vacate the premises while they do it. They were saying it's pet and kid-safe. So, I opted to try their services. And so far, so good.

We were trying to cancel our contract with Hawx. At the beginning of the month, we got a bill for $50 per service. We signed up with a contract where it's supposed to be $50 every three months. Now they changed it to where it's $50 every month. Then I called to cancel. They said that they had somebody call me back. Then I texted them, but nobody's called me back yet.

The technicians listed that they sprayed the backyard each visit but they did not. The front yard still had the bug issues it had before hiring them. When discussing the issue they said they will believe their technicians over the customer (Understandable to a degree.). Instead of canceling, the sales rep told me the branch manager would either show up to spray the backyard or have someone else specifically come out and do it. Instead of that happening, no one contacted me, no one showed up, and they emailed me a cancellation finalization about a week later. Early cancelation fee is also $199.99. Bad service, bad communication and ineffective.

WARNING! Hawx Pest Control is a scam! I was called by one of the "Salesman" from the North Houston Location (1408 N Sam Houston Pkwy E Suite 180, Houston, TX 77032) to ask if I would like a treatment. I was out of town in Dallas (I live in Houston) in training and I approved the treatment at $71.00. The agreement was for 4 treatments per year at $71.00. Well, 9-5 I got a receipt that I was charged an additional $71.00 for a "Membership". I was also told that I signed a contract for service and there would be a $200.00 early termination fee. Which of course was impossible as I was 300 miles north of Houston. The young lady I talked to said the contract had a dash in the signature box (well I guess the sales guy did that) and she was going to have the manager look at it and she would get back to me. Needless to say, I never got a callback.

After I completed a full year contract I decided to cancel so before the next month where we would be on a month to month basis I canceled my service with them. Well later that day I got a email saying they charged me for a service they never did. I call customer service and they could not give me a logical reason for the charge and refused to refund me for a service I never received. The only reason he gave me was “That’s just how pest control works“

I had a horrible experience trying to terminate my contract. Hawx Pest Control have the common practice of make it impossible to customer to cancel or terminate the contract service. They make you wait hours in the phone, and I mean literally HOURS to then tell you that they can't cancel the service, only a never available account specialist is able to terminate the service contract. They promise to call you back in 48 hours which never happens mean while they keep charging you every month even when they are not providing the service. I am being trying to terminate my contract service since July and today is September, and I'm still unable to cancel. I passed thru the process I described above several times already and still unable to cancel. That's why I'm sure it is a common practice of Hawx Pest Control to keep customer's hostage and unable to cancel to keep charging money every month, without providing the service. AVOID HAWX PEST CONTROL.

I had some problems with ants and when the Hawx rep explained the plan that they have, I gave it a go. Tech who came out for the first treatment was 100% suited for the job that he has done. I've dealt with a lot of other people and some people are just not needed for the type of job they're doing. But this particular guy, I could tell he was totally into his work. I was satisfied with the service and I'm going to call him in a couple of weeks to get a repeat for the initial thing.

High pressure, predatory, confusing marketing. Price is PER MONTH not treatment. Cancellation incurs a “fool’s tax” of $200. Next day treatment is NOT available. Service people lose service request, 1week-10days service (already multiple stings, poisoned the bugs myself, service of no value).

I was getting an infestation of black widows along the perimeter of my home. I had a great experience with the techs. They did what they said they would do and explained what to expect from the process. I appreciated that. They also shared information on the product they sprayed and that it was supposed to be not harmful to pets or children. I haven't had any problems after their service. I've already recommended Hawx to friends who are having pest issues.

The sales guy from Hawx had the best personality of anybody I've ever seen. The technician did an excellent job. He did the outside only because two weeks prior, I had the inside treated.

The Hawx sales rep who came, Wesley, was really cool. He seems very professional. We signed up. He pretty much sold us on it. The only thing is we had Dewey Pest Control, and he said that he was gonna cancel for us. Then Dewey ended up coming. Thank God, they didn't service our home, so they didn't charge us. I wasn't home and Dewey called me. So, I was trying to contact Wesley. But before I was contacting him, I was calling Hawx because I knew that he hadn't cancelled anything. I just called Dewey and then I did it. So, he didn't do what he said he was gonna do until I asked him and told him.

The Hawx tech did everything he said he was gonna do and did a great job. He sprayed some ant hills that the previous company didn't do. It was a really good thing. He told me that he dusted off the house, and then sprayed, and explained exactly what he was doing. I would recommend Hawx.

A Hawx Pest Control representative came to the house, went over the pricing and the discount they had. We've had a bunch of ants and different things. He said they could take care of those and spiders with their service. We decided to go ahead and do it. Later that same day, they had a couple of guys come and spray the house and take care of it. We did a walk-around. There was what looked like an old wasp nest. The tech even saw some locations where nest had been. So, they identified those areas to spray. We had one active nest that was up high. They used a long pole, knocked it down and sprayed that upper eve area to prevent them from coming back.

The guy from Hawx who came here was very good at what he did and explained his products well. He was interesting to talk to and very friendly. He told me exactly what he was doing and showed me all the pictures that he took. I’ve seen a little bit of bugs around the outside but everything’s fine.

Hawx came by the house. We didn't have anybody lined up and I thought it was a good idea to go ahead and get it done. They done service once and they said they'd come every three months. They did the entire yard outside the house and inside. Everything looks to be good so far. I'd recommend Hawx.

Hawx was very understanding in trying to schedule a good time to do the spray for the pests, and they enlightened me about how important it is. The technician was very nice and polite. He explained a lot of things to me and I asked a lot of questions that I need to know. Ants were my problem, and I showed them where they can come through. He said that once he would spray, it might get a high volume of bugs coming in, but he would get rid of them. It was an awesome experience and I was satisfied. I would tell others to try Hawx.

The service is very easy, quick and thorough. They got all the spider webs out from the roof line and got in ant holes with the spray. The tech knew what he was doing. He set up a perimeter and moved on to the house. Get them to do your house because they do a great job.

I requested the company to do a spraying of our house because of mosquitoes and bugs. They came a couple of weeks ago. They're coming back again in a couple oof weeks as part of the treatment to keep the bugs down low. The tech did the assessment of my property and explained to me that I wasn't the only on our block that had the same complaints. It was just because it's mosquito season. He also pointed out that there were ants and some other bugs that come out during the summer. Those were on the edges of the house. He also talked about the chemicals they use to spray and gave really perfect instructions. He also said that once they spray the backyard, I shouldn't let my dog out there for a minimum of 30 minutes because it might be irritating to the dog. It was really nice that they said that 'cause I would have just let my dog stay out there.

The technician was hesitant to come and spray inside but he came back later to do it. I mentioned that we had a dog. He said, “It's fine for them but to be safe, to be not in the house for 10 minutes and to let it dry." He was very nice and informative.

Hawx Pest Control focuses on our kitchen, bathroom, and our room, and so far, they've been wonderful. The pest activity in our property is slowly dying away. The last time they came out, my wife and I weren't home and the tech missed one spot with the bathroom. We let them know and they're supposed to come back out and take care of it for us. The time before that, the gentleman came out and did everything we asked him. He showed us what he was using and told us it's kid-friendly and safe for our animals. He then came in and sprayed the areas, what we requested and some other areas.

I like the gentleman who came to my house to explain everything. He was very professional and friendly. But I still see ants and roaches that come from the outside. He said it's gonna take a couple of weeks, so I'm waiting two weeks to follow up again. So far, it's good. I like their customer service too.

I had a pest control company that we were utilizing, but we were still seeing a lot of activity in our home. We felt like they weren't being as thorough as we would have liked them to be. Then the Hawx salesman came by the house for Hawx. We were talking to him and showed him the house and telling him our issues. Even though it was a little bit more expensive, we thought we could switch and see how they worked out. We met one Hawx technician and she was fantastic. She was very thorough. I noticed that she took pictures as she was working to show that she was doing what she was doing and that was in the report. She would also call me throughout the house and she would point out stuff and explain why it was happening.

The sales rep of Hawx was very good. The guy that came and applied the services was also very good. He missed a couple of spots as far as spiderwebs and a wasp's nest here or there. But he sprayed all the back outside. He was very informative. As far as spraying wise and services, he was the best. I have seen some dead insects, which is good. Their service is working for me so far.

We had Hawx pest control for a year. At the end of the year contract we tried to cancel our service because it was getting too expensive. We tried for three months to cancel our without success. Each month we were charged for services we never got. We called back again and the customer service person said they could cancel our account but not get our money back. It’s upsetting because we never got any service and were promised our account would be canceled and never was! Awful!!!!

I don't usually do this, but I do want to warn people about Hawx Pest Control - I am a very unhappy customer. This company is aggressive in getting customers. I received so many texts and phone calls from them as I did a Google search on how to get rid of the yellow jackets in my yard. I really wanted a professional company to get rid of them. I ended up signing with Hawx for a $50 monthly fee for a year. This in and of itself wasn't a bad thing. But, two weeks later, they called saying to schedule my yearly termite inspection "for free." So I said okay. When the guy came out, he found termites and quoted me a couple thousand dollars for treatment. I asked for 24 hours to think on it - and it's my fault I let him push me into signing up for treatment then and there. Supposedly they gave me a discount.

I live in a new community and a salesperson from Hawx Pest Control stopped by the house. I wasn't there, but my brother was. I spoke with the salesperson over the phone and told him I wasn't home. He went around the neighborhood and finished talking to the other residents, and by the time I got home, he came back and explained everything to me. He was very knowledgeable. He knew what he had to offer, was very proud about his company and knew that he could do a better job. I liked what Hawx offered. The salesperson matched what Terminix did for me when I was in Orlando and offered a couple of other things extra. The cost was $10 cheaper than what I was paying too.

Had a great first experience with the service provided. The service tech was knowledgable, detail oriented, friendly, communication was clear, a good person and cared about my concerns. I appreciated how he cared for our dogs and wanting them to be safe while treatment of the house. The contract was easy to set up and get the service I needed quickly. Look forward to our relationship moving forward as well as a bug free home. Yes, I would recommend Hawx to a friend and/or family member.

Still waiting for a response to multiple requests for a re-service to get rid of ants in our garage. We had the original service done a few weeks ago, but I reported the return of ants and cannot get a response from the scheduling department. After three calls and being put on hold for 35, 25 and 40 minute’s respectively, I never have had my calls answered.

Jennie **

Treatment to: Crack and Crevice, Foundation, Extended Barrier, Yard, and Mosquitoes. Pests Targeted: Ants; Boxelder Bugs; Cockroaches; Flies; Fleas; Crickets; Spiders; Ticks; and Mosquitoes. Treated Front and back yard.

When I signed up for the program, one of the co-owners was very professional. I was impressed with the guy and I felt that if the service was similar to what I was already receiving at a lower price, why not make the change? That was what I did. I like how it was presented and it's gonna save me about 20 bucks a quarter. When the Hawx tech came the next day to service my yard, he was incredibly polite. I had a few questions, and he didn't treat me like I was dumb. He respected me and answered my questions. He texted me when he was done so I knew. I was impressed with the guy.

When we signed up, there was something where we get fogging for mosquitoes free for the first month, and the rep was good. The tech who came was fantastic too. He went above and beyond. He's just been out one time and he mainly did the outside, but he was also conscious enough to pick up the dog's water bowl so it wouldn't get poison in it.

I've had a good experience with Hawx. The sales rep was really nice and he explained everything really well. The techs were nice and polite, too. They did everything they said they were gonna do, and then gave me a copy afterward of what they did. The only thing we really had were the little ants that come in the spring. Now, we haven't seen one ant at all.

The Hawx rep explained everything really well and the attitude was really nice. The guy that went to do the service the next day called me a couple of times. He was really friendly and knowledgeable.

Hawx did a thorough and very efficient job. I had some areas that I was concerned with. The gentleman that came out found a lot more places and showed them to me. They knew what they were doing. If I need it done again, I'll be calling Hawx. What I was most impressed with was the gentleman called me the next day to make sure everything was satisfactory and asked if I needed anything else. That's a very good way to do business.

The pricing was offered monthly at a rate I could afford. Hawx Pest Control's sales guy came to the door and informed me about the company and what they offered. The technician was very knowledgeable, addressed my concerns with large spiders on the outside of the property, and took extra care to make sure to spray in all the access ways for the different bugs that were of concern to my spouse.

Come to Hawx Pest Control. My experience with them was good. They came in the neighborhood and said they were servicing a house. They asked a couple of people that live in the neighborhood if have they heard of them. I told them, "No, I have not." But the rep was excellent. They came out and did a treatment the other day because they left a text message on my phone and said everything was completed. I haven't seen scarabs since they sprayed.

Sales rep. for Hawx was very knowledgeable about area, bugs in area, their products, how it works and how it is applied and when. The technician all the same knowledge as the salesperson. He arrived on time, introduced himself and went to work. Both people I dealt with was very courteous. I would recommend Hawx to others.

Technician, Steve was courteous and professional. I appreciate the work he did. Hawx is lucky to have an employee like him. So far I am pleased with the outcome. Keep up the good work. I am requesting another spray due to spider webs that were observed in the garage area this week.

The sales people were real courteous so I went with them. We scheduled a service the next day and everything was great.

They came out and sprayed around my yard and house. The next morning I had several roaches dead on the floor and porch. Thank you!! Great job!! I haven’t seen another one in the house. I will continue with their service. Also, not as many mosquitoes are in the backyard so I can go out to feed my feral cat with no bites! So far I’m very happy with this company.

The Hawx rep was very informative, nice and talked plain English. He informed me about some of my neighbors that have got it done and how satisfied they were. I thought it was a good idea. The techs were also very polite and kind. Asked me plenty of questions about any problems that I was having. They were very thorough.

I've only had one service from Hawx, but we have seen a lot of the bugs coming out and dying. The techs were very professional and nice. The cost was also very reasonable. They're great service.

After the first visit, everything seem to be OK and then after that, they all the visits were not completed 100%. They would sit in their truck for 30 minutes. Walk around your house for a minute or two and that was it. They wouldn’t even do all around the house like they said they would. I watched them on my neighbor's house where they never just do part of the soffit, not all of it and I want some of my security cameras did the same thing making me think I was getting a full a good job so when I wanted to cancel, they would put me on hold and transfer me from one person to another and keep me waiting for 15 to 30 minutes. And then took money out of my account two different times when I canceled the services and they said they would refund my money and never did. They stole money from my account. So my experience with Hawx pest control is not good. I would not recommend them to nobody. They're a joke, they’re out to steal your money.

I have automatic payments set up monthly for quarterly service. I have not had service now for almost 5 months. The company experience has dropped consistently since I first started and have to contact them to get service. Sometimes they schedule a date and no show, no communications prior and afterwards. I have tried to close my account but they make it extremely difficult and I have spent hours on hold, only to get nowhere. I am unable to close my account and after reading other reviews this is a pervasive issue. I will try to reach out to the BBB to see if there is any assistance available in which I can use to close my account.

I have some wasps on the side of the house. The rep texted me information on what she was gonna do. When the tech was here, he explained where they were gonna spray. When they sprayed, the wasps were gone for a while. But they're starting to come back again. They told me that if I see an increase in bugs, I have to give them a call.

The reps gave me a lot of good information. I was able to have the tech come within the week and he was very knowledgeable. It took him less than 30 minutes and I'm very happy with the service. Since then I've found some dead scorpions in my house. They come out every quarter so I'm expecting them back in September.

The first time they came out, they only did the granules around the house. The pest activity got worse and fleas were crawling up my legs. I called and they said it was under warranty. They said they would send somebody out on June 30th but nobody showed up. I called and they said they didn't have me scheduled but they could schedule someone for July 8th. Somebody came out and did a deep yard cleaning. He pictured everything that he sprayed and thank the heavens that the pest activity has calmed down. There are still some fleas, but not like they were crawling all over my legs. The tech put a red flag on it to let them know I needed another in two weeks. He was more efficient and he told us exactly what he did and what we could get.

Hawx is very good. I had a problem with some ants and they came around and did some spraying. It didn't do the trick, so I called them back. They came back and were very thorough and went all over the house again and sprayed and did wonderfully. I haven't seen an ant since so I was very pleased. This was either my second or third service. They came to spray once. They didn't do the check and they did it again. They were very diligent. For this second or third spray, a different person came. It was a girl and she was wonderful.

Hawx had a good price, good salesmanship, and good product. We did their service and their tech came out and did the inside treatment. I like that all the stuff is natural. We didn't have to hide the dog for a couple of days. The tech was fantastic. We are still having a little bit of an issue with sugar ants. Other than that, no issues.

Hawx is great. I love them. I'm glad I signed up with them. They focus on the yard and the ants, plus I had 11 beds of ants out there and it was crawling up on the house to come in there. The tech told me that he had to spray there. The first experience was great. He told me what he was doing out there and how many ant nests I had out there. Every time he did something, he came in and let me know what he was getting ready to do. I haven't seen any ants in the yard. But they've been trying to come on the porch. But the other bugs have been dying.

Hawx came out last month, but I started seeing ants and little roaches. There was a guy here yesterday and I explained to him. He did spray inside for me, like I asked, and then he sprayed outside around the house. He put the things over his shoes. He was good. He did all the rooms, but when I told him about the little roaches, he was saying that a lot of the times, they would be behind the refrigerator. So, he said he needed to pull the refrigerator out. I didn't mind and I said, "Yeah." So, he pulled the refrigerator out and then he sprayed. Then he let me know it's not harmful to the pets or to the children. So, he was very informative.

Kevin has done excellent work. He listens to your needs, details the procedure necessary, and follows up with preventative tips. We get a reminder of when he’ll be here, when he’s on his way, & when he’s completed the process. We definitely recommend Hawx Pest Control. Ask for Kevin **. Kevin ** is officially our ‘Nephew’.

A complete scam. The sales rep was going door to door telling everyone how much money they could save by switching to them. All done and signed I started getting billed $63 more than what I was already paying for good service. Don't trust them or do business with them. Complete lies.

I have called several times. I got thru twice and got disconnected when I told her I wanted to cancel my service. I have a no soliciting sign on my door and I was signed up under duress. I have left my phone number and no one ever calls me back. I don't know what is wrong with these people. BBB needs to look at them!

The guy that sold Hawx to us was excellent. However, I don't know if the girl that came and sprayed did my floor too much because I keep mopping it but the spots are coming back. Other than that, everything went fine. I told my neighbors about them.

Promised to cancel other provider by sales guy. Did not do so. I was charged by other provider. Tried to call Hawx support. No one answered our calls. When we finally reached someone and talked about switching, there were no inquiries. I got an email saying we were canceled. Again, no human support. We are going back to other provider. I will spread the word for sure!

I gave a great review to HAWX after the first application and still stand with my review. However, I had to call a week later when I found bees burrowing into my brick wall. The service person set up a time to come back and called at the last minute to reschedule. On his second scheduled appointment, he didn’t call or show up at all.

Tried to call for a redo. Was on hold over 30 min. FIND this unacceptable. Beginning to think I was taken on this contract. And calling attorney General to see if anything I can do. Very unhappy at moment. Ants on my front steps. All over patio. Would like to get in touch with someone about this.

This was an entirely good experience. Everyone was so helpful, professional and pleasant. I felt comfortable which is a good thing for an 86 year old woman living alone. Even my dog was taken into consideration. The main upshot is that the service was good and I am happy.

My most recent experience with Hawx was completely professional. They were on time. They completed the work thoroughly. I had an issue with carpenter bees, and I have not seen a single one since. I’m extremely satisfied with the service. I actually left another exterminator and joined them instead because they had better pricing and definitely, for the price that they were offering, it seemed like a pretty good deal. As far as getting set up, they walked me right through it. They did it over an iPad. The rep filled out most of the questions for me and let me know the steps along the way. So, it was less than 10 minutes.

A sales guy said they would come for treatments every quarter. Within the four times they would come, they would charge me $60. $60 four times a year is not bad. He also said that if I signed for the year, they would give me a discount for the initial fee which was 75 bucks. When the techs first came, I inquired whether the service includes mosquitoes. They said it doesn't. Then, it was another sales pitch where they said, Okay, well, but you can purchase these buckets of water and there's some type of treatment there to control the mosquitoes. The tech said that it was an initial $100 and then $ 60 a month up until October which is during mosquito season. I said, Well, $60 a month for two, one in the front, one in the back. I do have yard space. Mosquitoes love me. Sure, why not?" So, I agreed to $60 up until October. But then I call them and they said they're gonna charge me $60 a month for outside treatment.

There was one of the Hawx guys that came to the front door. He deals with a lot of the people in the subdivision. He was so thorough with his explanation of everything that would happen. It was a good experience. When the technician came out, he introduced himself, came in, and told me exactly what he was going to be doing. He let me know that he had his body camera on and would have everything uploaded for me to see when he was gone. It was really good. Their customer service is amazing. I enjoyed speaking with him. He was phenomenal. He told me if the issue I had, which is these millipedes that came back, to call them. I woke up this morning, and they're all over my kitchen again. The more it rains, the more they come.

The tech was awesome. He knows his stuff. We did a walk-through of the property and he noticed a couple of things. He told me what I needed and took care of everything. I was really happy with them. I called Hawx and asked that they send out him the next time I get treatment. The cost of service is really competitive and cheaper than other places I've contacted.

I usually treat the outside of my house twice a year. I've got some health issues and so I thought, "Let's just have someone else do that." I signed up with Hawx. The cost is great. The fellows who come out treat the house right. They come out quarterly.

A couple of years ago, my wife called Hawx because she was having a problem with ants and she didn't know if she wanted to keep doing it. We ended up going with Orkin for a little while and then I got rid of them and hadn't seen anything. I'd been treating the yard myself but I started traveling a lot again, so I wanted to get set up on something so that Hawx could come out quarterly and treat the yard. About a month and a half ago, I sent Hawx an email and scheduled a service, and I had a call the next morning. I had fleas outside and inside. The tech told me to use flea control for the pets and keep the stray cat away from our yard if we're not treating it because it's probably bringing the fleas from someone else's yard. We treated that cat as well as the dog but the stuff that we put on them didn't work like it should and we ended up breaking the cycle.

I had a constant pest problem. Hawx came out once last month and that was perfectly fine. The technician texted me and gave me the heads-up. He was very friendly. He sprayed down everything and he pointed out some problem areas that might result in issues with wasps. For the first couple of weeks, I saw a lot of dead bugs. About a month after, I started noticing the occasional cockroaches and more ants. Hawx said that they'll come out here if I start noticing bugs. But I don't have a contact over there. When I tried to talk through their main phone line, I was on hold for 45 minutes without anyone answering so I had to give up. Having a direct line contact instead of trying to go through customer service would be nice.

Hawx Pest Control does a good job and they're reasonably priced. They offered full service. It's once a month and they spray the entire exterior. And once a quarter, they come inside and take care of any pests that are inside. The tech that I have run into was very friendly. Pests have been minimal.

Hawx was really fast to reach out to me, which I appreciated, and they were really efficient with answering all my questions. They waived the initial fee because I signed up so quickly. They've been wonderful. They always give us a call ahead of time so we know when to expect them. They know we have several dogs so it's really helpful to know when someone's coming. We can prepare and get the dogs situated. Also, they told me exactly what product they use, which is dog safe. I expressed to them that I was anxious. They let me know that if I wait 30 minutes after the application and keep the dogs inside for 30 minutes, the product pretty much turns into something that they could lick and it's not gonna be harmful.

Hawx was knowledgeable about what to expect within the area and make sure that we're keeping the home protected. Our tech has been great. We have those mini, dark-looking black spiders, and since our first service, I don't see them as much. But I can't attest if it was because of that or it was just whatever season that was.

Hawx's initial spray was good. But I wasn't pleased with the termite inspection. The guy couldn't answer my question, so I wasn't pleased with that. He was very polite but he wasn't thorough. He said he went under there but I didn't see him physically. I asked him right out if he went on to the house? He said, “Yes.” I said, “Are there termites there?” He said, “I can't say whether there is or there isn't.” I asked him, “Why can’t you?” He told me that because it's a crawlspace, he was not going under there. That was really strange because the company I had years ago would always go up under the house.

We were having some issues with some ants here and there. We also have mice problems. I meant to call them because I don't think that's gotten rid of yet. It's been a month. But the tech who came out was cool, friendly and very informative.

The techs have been good. They have their schedule that they'll come out and check everything, and I've noticed some dead pests. If I see any though, they say to just call them and they'll come out again.

Hawx Pest Control has been really good, professional, and on time. I just bought a new house, and they perform preventative services. They come out every three months unless I need them to come out sooner. The first tech who came was great. I didn't know what to expect, and she took the time to walk me through everything and why she was doing it. She was very informative.

Hawx Pest Control was very prompt and efficient. The techs went around the property and were very unobtrusive. I got an email or a text saying they were on their way and that they were done.

Their customer service was so much easier to talk to than those of other companies. Also, the techs who have come over have been easy to deal with and very professional. They gave me photos after they were done with the inspection and treatment.

I like the salesman. The presentation was good. They treated the outside and I saw a lot of dead pests after they left.

I like what Hawx said. We were having a problem with ants all over the house and wasps, too. The rep told us how that works, and that was how we signed up for it. The guy offered the packages and I got the cheapest one that they had. He explained to me how that works and how often they're coming. When the person came out for the first time, the treatment took some time. It took probably 30 minutes. He came inside into all the rooms. Then he went outside and did the outside. He was really nice and very respectful. Hawx is excellent. I really like the service.

The Hawx technicians have been good. I was about to call Hawx to ask them if they could come more often because we're paying $49 a month. They told me that they're gonna come four times for the year, which I don't think that's enough. The first guy told me that the pests are migrating somewhere, but I have been seeing more. Initially, when the guy came door-to-door, he had said that the inside would have been treated, but the only thing that they did was to offer some traps for the inside. So, my interpretation of when he just came selling me the service was that they could have treated inside by also spraying inside. When the first person came, which was excellent, he told me that they only offer traps for the inside.