Hawx Pest Control Reviews

Hawx can help with the bugs but the spiders don’t stay gone. Another issue is they don’t always show up when they say and refuse to cancel contracts. They have no early termination to contracts even if you have a change in finances. They don’t care about their customers at all. The billing people talk over you and are rude. The company just wants your money. Really sucks to have been scammed by them over canceling and them saying it never happened. So disappointed in the service too!

Biggest scam company. Work was horrible/ineffective and they were unwilling to make it better. I called to cancel and was told it would be $199 only to find out it was actually $398. Total scam. No need for the canned BS response of emailing AI rep **. You are no help whatsoever.

I was a previous customer of Hawx Pest Control and I liked their pricing. They sent out a tech recently and he did a good job. He was friendly and he did the things my wife asked him to do. He's only been out one time nd it's been two months since his visit. So far, we haven't had any problems.

DID NOT COMPLETE SERVICES, I HAVE MULTIPLE CAMERAS ON MY PROPERTY, no one showed up. I had more insects AFTER their visit than in the 15 years in my house. I called and complained. I was assured someone would come out and complete the service 3Xs. 3Xs I had to take a day off work. 3Xs NO ONE SHOWED UP. I called, they do not refund money paid for services NOT completed. Last time I checked if you give money for services and that service isn't completed that's theft.

Deceptive from the Start. The guy walking around our neighborhood was cordial and talkative. I told him I was interested and said I wanted some information and he said that he would have to have my card number before he could give me any hard-copy, pamphlet of any kind and was very insistent about it. I told him I wanted it before I would consider anything. He left and continued he sales adventure.

Hawx pest control came out and made all of these promises that they could come out and service our home on the same day or next day if we found pests of any kind in or around our home. We made a payment for the first service on April 27th. 2026 and then made another payment on May 27th for the next set service date on May 27th, 2026. The second payment on May 27th covered the next quarterly service date, and we were supposed to be covered for the first 3 months with the first payment.

Terrible service. If you want to cancel, they charge you $199 cancellation fee. They charged my account and never came out. I told them to apply the charge to my cancellation fee since they never came out. DO NOT TRUST OR GO WITH THIS COMPANY. THEY BARELY SPRAYED the inside of my house,

Horrible company. They do not do what they say they are gonna do. They did not even go in my backyard to spray for mosquitoes and lied, saying no one was home. I watched them leave and tried to wave them down, then called to tell them, and could not find anyone locally. The salesmen lied, saying they were a local company when I asked. I have talked to several different people, and all of them are out of state or possibly the country. They are trying to tell me I cannot cancel, yet they are charging $100 a month to get out of the vehicle and spray a couple of sprays in the front yard, and get in their car and leave when I have a huge back yard. I am going to sue them if they charge my card again. They are not doing what we agreed on. They were to spray for mosquitoes with the back bringing the main focus. 3 people were home when they tried to say we were not, and no one knocked on the door to try to get into the backyard.

Hawx came to take care of the bugs at our house. The tech who arrived was pleasant and friendly. The work done was satisfactory.

We were told the products they use are "natural" and "safe"...found out they use toxic insecticides that are NOT natural or safe. Labels give warning like: "Harmful if absorbed through skin. Avoid breathing spray mist or vapor. Avoid contact with skin, eyes, or clothing. Wash thoroughly with soap and water after handling, and before eating, drinking, chewing gum, using tobacco, or using the toilet. Remove contaminated clothing and wash before reuse. Prolonged or frequently repeated skin contact may cause allergic skin reactions in some individuals."

1st treatment was great. Second time, they did not do the whole yard but managed to pesticide my whole garden. Kids don't know what they are doing. Promised a refund. Still nothing. Refused to waive the cancellation as well. Customer service was not a pleasant experience, nor did they call back. Save your money and do it yourself with stuff from Walmart!

I would give them a zero if I could. Salesman knocked on my door and told me they had a $99 special for initial service. We talked about roaches, spiders, mosquitoes and termites. I was told the contact was for 1 year and would be $55 per month. Few days after signing the contract, a salesman showed up to do a termite inspection. He spent 10 minutes in my yard. Never entered my home, garage or crawlspace. He shows me pictures of what might have been termite damage to a few trees in the woods behind my home.

It's only been a few weeks since I've been with Hawx, but so far, I haven't had any issues. I've noticed some difference. So I would be likely to recommend them.

This is the worst service in the world that I have ever received!!! How they handle appointments and do service is a SCAM as they do not complete the service and will send pictures of the yard and bill you before they drive off even when they cannot get to the entire property. The customer service is HORRIBLE repetitively! They make the same mistakes over and over and over and over. They do not even deserve a 1 star. I have had this service for 11 miserable months and cannot wait until my contract expires because you will pay dearly to cancel. The salesman lied about the services and what they do compared to what they promised. Please be advise that this is NOT the company to do any "credible" business with.

Hawx Pest Control came and knocked on my door. They came out and sprayed when I wasn't home and they will come later in a few months. I don't see anything on the outside anymore. I still find spiders and little roaches inside but Hawx hasn't come and sprayed there. It's probably as good as just doing it yourself.

I've been with Hawx for about a week or two, and the first time someone came here, he didn't come inside. He just came and left. I watched him while he did it, but he didn't do anything on the backyard or the front yard. He didn't spray for fleas and ticks. While they just started, I don't know if I would recommend them or not right now.

The dude from Hawx who was walking around my neighborhood selling their pest control service told me what they offered and it was more stuff for less money than what I had going at the time. So I decided to give them a shot. Their sales guy was super cool and signing up was super easy. It took five minutes. The price was really competitive for the area, though it's always nice if it was cheaper.

Customer service is willfully inadequate when it is time to cancel your continued service. It does get charged again needlessly. Trying to get a refund for an erroneous charge is near impossible. It is necessary to get the bank involved to process a dispute of charges. They overcharge for their service and are inflexible until you're ready to cancel your service when they offer you huge discounted rates. When they know they're about to lose you, that is when they are negotiable. Don't waste your time here. There are a lot of others that are negotiable. Several times I had to call for maintenance visits because of clear and present evidence of requests submitted to the office that were not completed at the property in service.

We had ant problem, and we were planning on getting pest control. A rep from Hawx was walking around the neighborhood, and started talking about that. We signed up and we have them treat just the outside. Every year, we get a significant amount of ants, and they're about to come. So, next week, when it starts raining, they'll be coming. So, I will know by next week whether the treatment works or not.

I had an active termite situation. Hawx has been treating my entire property for about two years, but they just did the termites. I have not seen a termite since unless they're dead. We've seen lots of dead ones. Overall, Hawx has been very responsive. The people that came out kept us advised of what all was going on and why and it was a pleasant experience. I would recommend Hawx.

I had Hawx in the past. I just went back to them last week. I had a good experience with them previously, and that was why I went back to them. They have great customer service. I had one person on Friday. Serenity was her name and she was great. Then, the following Monday, I had Connor, who explained everything else in detail. Serenity treated the outside and the inside, and then Connor came back to do a more intensive treatment.

I had some issues with spiders so when a Hawx representative came knocking to my house offering the service, I decided to sign up. The price was fine, too. Scheduling the service was easy. Two people came into my house recently. The first guy was in a rush, so I didn't like the service, but another lady came, and she did better. The guy was forward and straight to the point, but the lady explained to me everything and she described properly what she was going to do with her job, so that was nice. She has offered me three sections to check if there are rodents in the attic, but we noticed that there were droppings. I was told they were going to put me on the list, but I haven't heard anything about it. Overall, Hawx is a good company.

I'm here in Texas and if you don't jump on top of controlling the pests, then they kind of take over the house. When Hawx came to my door about a month ago, they gave me a good pricing per month, so I went with them. The techs who came in sprayed the place down, and they were quickly in and out. They were very efficient and since the service, the pest activity in my home has been very minimal, with exception of ants. We have ants there in the front yard and they put down granular stuff that's supposed to make sure the ants don't come back. But after a heavy rain, the granular stuff washed away and the ants came back about a day later on. Other than that, I'm happy with the service from Hawx and their products are pretty effective. All in all, as you pay attention to the details, Hawx offers a very good price point.

I contacted them to take care of ants. All communication was done via text and I was informed that I could take advantage of the winter special at half price and that if I continued to need their services then it would be $75/month. I was not expecting to be charged $75/month regardless if I used the services or not. They are a fraudulent company and did not explain the contract up front because I never would have agreed to a one year locked in contract with them. When I called to cancel I was told there was a $200 cancellation fee. That is absurd and will not be paid. It is also not a legit signature on the paperwork when I asked for a copy of the contract.

Horrible customer service. They are extremely aggressive with sales. Once you sign a monthly contract, they ignore you, and will only come out once a quarter. They will refuse to cancel the contract unless you pay an exorbitant fee. DEFINITELY DO NOT RECOMMEND.

I was offered SUMMER service ONLY, and after coming home from a six-month deployment, I find out that this company has been deducting from my account throughout the fall and winter. What the hell is there to spray for with snow on the ground? I returned home in January, trying to cancel the service, and was told that I could only suspend service until the unknown 1-year contract is completed on March 20th. And what do you know, a week before the contract ends, they sneak in another service and charge my account again. I demanded a refund because I had not restored service, but they refused. I strongly recommend NOT using this company.

This company sends out sales people to entangle them into a bogus contract in which they charge you a cancellation fee for being a dissatisfied customer who gave the company multiple chances to remedy the issue, upon being totally disgusted with the poor service, I requested cancellation, the response was we'll cancel your contact and charge you $199 dollars. I explained that the sales representative told me I was going to be exempt because I am a disabled veteran. They said he can't do that and they didn't care. DO NOT DO BUSINESS WITH THIS COMPANY! My account number is **.

Hawx gave us a better quote versus what some of the other companies had came out with. Scheduling the service was fast. We made the initial call. They set up a person to come out because we needed them fast, and they came out that same day. The technician was good and knew what to look for. He was nice and professional. I just wish he would have had been a little bit more thorough with his investigation to locate those insects. We had some bed bugs that they found. However, when he did his initial inspection, he said he didn't see them in some furniture that was there that we rented, and that was where it came up that they were.

I was having a pantry moth problem indoors, and then I also needed some help with some hard-to-reach wasp and hornet nests outdoors. Hawx Pest Control was one of the few companies that said was able to do it. Scheduling to get them out here was easy. Their technicians were good. Ultimately, they didn't really solve the pantry moth problem for us, but we got that handled on our own. With everything else, it's been nice to have it on a schedule. Someone came today and I didn't know we were due for it, and so it's been nice to just have take one thing off of the mental load, and they have us on the schedule.

I call Hawx Pest Control the bug people. We live out more like the country, and I never liked spiders. I got bit by one when I was pregnant with one of my kids and the doctor told me, "Bring it up here so I can see if it's poisoned.” Bring it up there? I don't even know where it went. I just flipped my hand and jumped off. I don't know what kind of spider bit me, but it didn't do anything and I wasn't gonna look for no spider. I'm very scared of them. We also had a lot of bumblebees and wasps.

I got tired of being the family exterminator, so when the guy from Hawx came to the door, I sought their services. My most recent experience was good. We haven't had any bugs lately. Both the guy who came at the door and the one that did the extermination were nice and courteous, and everything is good.

Hawx did not do a good job. We still have some of the wasp buildup in front of the door. They were to make an appointment to come back and do the inside. But they have not yet come. They pulled out all those wasp and moth on the wall, and then they just left it there on the ground so we don't see them. However, that is not my concern. Even some at the front door were not totally removed. It was not totally scraped up. They just blocked it off and then you see some moth and wasp buildup on the wall.

Hawx Pest Control did their first treatment last week and they'll come for treatment every three months. The only thing I was upset about was I was misguided. I was paying someone else $85 every three months and the Hawx sales guy told me, “It's only gonna be $50.” He sent me a contract over my phone which he explained everything. He was nice, but he misguided me on the cost. He didn't tell me it was $50 a month till after I got the contract. After I signed, I started really reviewing the contract. I went from paying $85 to $150 every three months, and they’re just spraying the outside and not coming in the house, the least expensive service. It was my fault too for not reviewing the contract word for word, but when I got it, I called the sales guy back over the phone. “This is $50 a month.”

A Hawx Pest Control technician was servicing a neighbor and I called him from across the street. He came over and explained everything. The gentleman was very knowledgeable. He was thorough with what he was talking about and I hired him right then and there. I wanted the pest control spray and I also mentioned to him that there had been some mice and silverfish. We got the work done that day and he was paid. Now, I'm not seeing very much pest activity. There have been a few gnats, but that's from the fruit tree. I would tell people to try Hawx Pest Control and see. They are very good, and so far, I've had a decent service with them. The prices seem to be very reasonable as well.

Last 2 service was bad and gave my wife bad attitude when she tried to talk to him and they made me pay till November even though last service was in July. Will not recommend them.

I went online and called Hawx Pest Control's number. Everything was professional. The reps are friendly and informative. I'm satisfied with the first visit, so we have more visits upcoming.

Hawx Pest Control is expensive, but they do their job and they seem to know what they're doing. The other outfit is not worth a crap. We're gonna keep Hawx Pest Control a year. It cost me 1,300 bucks, but it's worth it because these damn, oversized mice or rats cost us a lot of money. These washing machine companies don't protect their wires, and the rats start chewing through them and we have to replace the whole damn machine. The companies are not smart enough to replace the wires.

Hawx came to do a service in my house about a week ago, but I wasn't home when the person came. So, they were only able to do the front of my home. They're returning tomorrow to do the rest of the house. Scheduling the service through a phone call went right through quickly.

We were very unhappy with this service. We had a pest problem that they could not resolve. We called numerous times to resolve the issue, but they would not respond in a timely manner. They also did not fix the issue once they finally responded to our requests. The Company is difficult to contact if you have a problem. We had several guests in our home who were invaded by the pest problem. How embarrassing! We finally hired another Company who resolved the issue the first time. We were charged a $199 termination fee even though their service and follow-up was 100% ineffective. DO NOT USE HAWX SERVICES for your pest control.

Misleading sales practices, poor service, little to no customer service. They will not let you get out of your contract under no circumstance, will not let you speak with a supervisor and will give you the run around.

Read the negative reviews, I’m not going to say the same thing as the others but they are 100% spot on. I never had a significant pest problem until I used Hawk Pest Control (I did it myself). DON’T USE THIS TERRIBLE COMPANY (imho). If you enjoy throwing your money away, this is the place to go. Be ready for missed appointments and ridiculous fees.

We had a gentleman from Hawx come out. We had to think it over and discuss it and so, he came back, and was nice and wasn't pushy. I paid for the $10 extra a month, but it's not on the contract. I've been trying to get ahold of him as I need to have my contract rewritten to have it reflect that I do pay for the add-on, for the rats. We don't have a pest problem but I do have rodents. Those things are impossible. I have my own traps that I still believe in, but the deal we got was worth a try because there are cows and chickens in the back property. They have the traps out here for me.

A gal came to the door and said they have customers behind us that they take care of. She offered to do pest control at my house and explained all the services. She said she would give me the same price they were paying, which was $49 every month. I already had a pest control company but I had been thinking about switching for a while. It seems they provide more service around the property when they come out to spray. Plus even though it's every month as opposed to I was paying every two months, it's not that much more and they'll come out every month.

Updated on 12/23/2025: I emailed Sydney ** per request in her response. She did not make it right and gave me the same responses her colleagues did. Will not even acknowledge the 2 under the line and hidden in the wording. Just looking at the contract you would think that is a 1 month contract which is what we agreed to with the salesman at the door. We want to end our contract and they will charge a $199 fee for breaking the 12 month contract. I hope this saves someone else from making this mistake and getting tricked into a 12 month contract.

We had a little issue with mice, and our neighbor referred us to Hawx. It was very easy scheduling the service, and we haven't seen any mice after they fell for the traps. So, it’s been good.

When I was talking with the Hawx sales reps, it just felt like they would go the extra mile when they came out. And when the technician did come out for service, he was very helpful and did his job well.

I live in a townhouse. I am one of the center homes and I've only been here for a couple of months. Hawx came to my door and mentioned my neighbors who are using the company, and that it would be so much easier if we all used the same. It was convenient and they were also recommended. They told me exactly what they provided for the services and why. They didn't try to get me to purchase a lot of different chemicals that I've never heard of or didn't know what the purpose was. They were down-to-earth, were easy to understand and communicate with. I'm not computer savvy, but they had a device in their hand and all I had to do was sign it. I didn't have to go through a lot of paperwork and verbiage that I didn't understand.

We were avoiding mud dauber nests and spider nests forming around the base of the house, so we called in Hawx. The technician was friendly. He fumigated for pests, treated the outside of the house, let me know that he was done, and left. I haven't seen any, but there hasn’t been a whole lot of activity anyways because it’s wintertime. But he got the job done.

I'm a property manager and the owner recommended Hawx. They have a really competitive pricing. I've seen the same technician a few times, but like any company, they're going to have different technicians running different routes. They come regularly and depending on the season, they'll come quarterly.

Hawx gave me a time frame and sent a text, but I didn't see it because I was driving. By the time I got in, the technician already left. I wanted to show him where I was concerned and the ants inside the house. Then they sent me the link to book the appointment, but the link doesn't have that. You have to call back the office to book it again. I didn't have the time to do that. I expect them to call me instead.

I had Hawx a couple of years ago and I've been having them for a few years for my termite control. I decided to give it a shot because we liked what the original guy told us and where the numbers were at. The technicians call ahead when they come in. They spray inside and outside, and after they leave, I like the fact that they take pictures of everything showing proof that they did what they said they were going to. I am satisfied, and would recommend them. They did a good job.

Hawx Pest Control was the closest to the property address that we need to service. Their turnaround time was fast. Overall, their customer service was good.

They came out for ants and bugs and the guy was good. He was explaining everything to me. I told him I wanted to do the termites too. I guess he was gonna send somebody but they haven't sent anybody yet. Hawx is a good company and I'll recommend it.

Hawx is very helpful and pleasant to deal with. The area that I live in is infested with rodents and bugs. I'm really worried about more of these mice getting in my home. The ticks and fleas are an issue too for my dog. It's another main concern I had for them to try to take care of. So far, it's been good. The pest activity is still the same, but it's only been a couple of days. I have to give it some time. Scheduling the service was easy and simple, no hassle at all. The technician was a nice guy. He asked all the questions that needed to be asked and answered any questions that I had. He did his job professionally.

The experience wasn't pleasant. I was moving in and under a lot of pressure from all the chaos around here. I have people coming to me for many things and the guy scared me about bugs so I didn't realize I've been covered by a previous plan because my son lives here. They treated for bugs and had only done partial in the front yard. So I said I would pay them for that but that I wanted to cancel my subscription because I already have one. I was told I could cancel at any time, and so I did. I sent an email. I called them on the phone, and I sent a text telling them that I no longer needed their service. It's been three days and no one has contacted me. I don't know until I get my bill what they charged me for.

I'm dealing with roaches. I was looking through companies and I found Hawx and was more comfortable with that one. Scheduling was easy. They were kind and polite, and they actually listened to where we wanted to spray stuff. There's less pest activity now, but there's still some and they'll be coming down on Wednesday again. I'd recommend others to call Hawx. They do excellent work.

Hawx Pest Control is a needed service. It’s effective, and dealing with them has been easy-breezy and simple. Christopher was a good and informative salesman. He made the whole process easy and gave us a good deal. We got everything taken care of at an affordable price.

Extremely disappointed with the service. Made my monthly payments but appointments were not kept. I complained and they only offered to come out again. I took them up on that offer and they gave me a four hour window to do inside work to treat for spiders. Tech did not make it in that window for which I had taken off work so still did not get done. Again complained and they offered me another four hour window so I attempted to cancel the service. Of course they wanted to charge me $200 to cancel.

Save yourself the money. The products this company uses are extremely ineffective. Get yourself a sprayer and some 30% vinegar and it will be more effective. When questioned about the poor quality of the products all customer service will allow is a warranty visit and they will not allow a cancellation of the service even though for a lack of a better term. Their service and products SUCK. Say nothing about the technician not doing their job. It is irritating when you pay to get spider webs removed but they only do the front of the house. So please!! Please don't make the mistake we did by hiring this no good company. Find yourself a local small business that truly care about quality service.

I had a roach problem. When I called Hawx, I wanted them to spray the inside of the house and the perimeter. But he did the perimeter, and then he did under my kitchen sink, and that was it. I needed the inside of my house done. I needed all the areas done where bugs like to be. The interpretation got mixed up about what I needed done. And after he sprayed, I still saw some roaches. We've probably got an infestation somewhere and it wasn’t addressed.

The Hawx plan is great. They have good prices. Plus I like that they’re an on-call business, so whenever you call, they're coming out. Normally, they come every three months. My most recent visit was fine. The tech was great. I've had him before. I had him do the outside area with the spiders being around the house. He knocked down the web and he sprayed. I haven't seen much of any once he came.

When I schedule service with Hawx, I usually call them and I've never had any trouble getting a hold of a rep. We had some mice in the garage and rats in the backyard. I was trying to take care of those originally. It’s been good. I haven't seen any in the garage. They're a good company.

If I could give zero stars I would. They charge little money sure but they do not work several months out of the year, some of those months are most important for pest control. You have to yell at them to cancel your account, but make sure they do cancel or you get hit with late fees. They charge you for work they do not do and they cannot provide proof of the work. They are unwilling to work with you on anything and their communication is **. The worst pest control in GA. DO NOT USE THEM. You have been warned.

Hawx has been great. I have two mobile homes empty that they do. Even the one that had tenants in it that were there at that time liked the technician. They said he sprayed well and was professional. We did a six-month contract and he said he'd be back in a week, but I hadn't heard nothing. It's been almost two weeks. When I called and scheduled, Hawx told me it'd be once a month. But I don't think that was communicated well with the technician. He thought it would be once a week. I suggest that the communication get a little bit more transparent between the office and the workers. But he was nice and had great manners. He was informative as well. I told him to concentrate on the cabinets and the kitchen mainly. It was an infestation so I told him he needed the whole thing sprayed and he did. I would recommend Hawx if others got a pest problem.

Communicating with Hawx has been fairly easy. The ones I'm able to speak with have been fine. The most recent service with Hawx was fine as well. They did two services in the same week. One was a general pest control and another was for termites. But I haven't been overly pleased with some of the past ones. There was one tech who used to come out to the house and everything was fine. He would go through everything with detail. The ones that came after him seemed like it was a very quick service. Sometimes, they would be here for 5 to 10 minutes and they're gone. I'm typically not here when that happens, so it's hard for me to say whether they're doing everything, like checking the mouse bait stations. Hawx is not the worst but not the best I've ever had.

We live in a rental and I just had a baby. I don't want any spiders. So, we got Hawx. Our Hawx experience has been overall great. The guys are always super nice. They shoot me a text before they come and ask if I wanna add mosquito protection. They come in and do their stuff. They'll send little pictures and go on their way. Every now and again, I've noticed black widows. My husband says they're normal around here, but I don't see them anymore.

I had a little roach problem that I was not used to. I ended up calling Hawx to see if it would work for me. Since they came out, we did see two more, so I had said yesterday that I was going to give them a call because I know they were supposed to call within 10 days to do a follow-up, but I haven't received that call yet.

They were okay with pest control. They forgot to check the bait traps most of the time and finally came back out to refill them. The major problem is trying to cancel the service. I didn't realized that I had signed a 3 year contract. So I was billed $199 which I paid just to get rid of them. They have a monthly billing and unfortunately in their portal they do not show what payments are being applied to which date of service. They also changed up the way they do their quarters December is the first month for the first quarter of the next year.... so for me they did a service 12.31.2024 then didn't come back until 05.05.2025. So nothing for 4 months but they consider it both quarters of 2025....

We wanted a treatment outside and around the property because we were selling it. We went with Hawx as they were the most convenient. They dropped by and did the treatment. That was the first time that they did a treatment and we got the report from them.

BEWARE OF HAWX PEST CONTROL!!! I signed up with the company because the sales agent, Hayden promised lots of services at a lower rate/quarter. He also assured me to refund the early cancellation fee for the other service company I had prior to subscribing. As soon as I signed up he disappeared!! I reached out to the customer service in calls and email. The service was so HORRIBLE!!! My brand new home had infestations of bugs and pests. We had wasps, hornets, bees, spider webs, mice, and other creatures nests all around the house. My family was not able to use the front door because of the many wasp nests at the front door!! We had to use the garage door when driving. My new house doesn’t look any more because of all the maddening nests all over the house! I had a house inspection for warranty reasons, the inspector got bit several times on different places on his body.

Total scam. Their person came to my door told me how I would only pay 40 a month and they would come out every month. I set up a time, he goes over the contract on his IPad with me. Fast talking me. Long story short 7 months later and they have been out 2x. When they came out this last time I asked and he said sorry we have been busy. Then today I noticed they have been charging me $40 every month when I was told I would go in to the portal and pay after each service. Not AUTO pay as I specifically said I was not ok with. I call today and the guy tells me they only do a 1x every 3 months service and you have to call to schedule any extra services and they always auto deduct. When I paid the first time the guy assured me this was just for the first payment. It's a HUGE scam and what he put down in the contract was not what he was telling me as he was quickly reviewing it with me and taking payment. DO NOT USE THEM.

I did an Angie's List and Hawx was the first to call. They come out do treat the outside on quarterly service. We had a yellowjacket nest when we moved in and they took care of it. This was only a month ago and it seems like they're not coming back.

I’ve been using Hawx for over a year now. I've never had a problem. Because if I call one of their policies, if you're having an issue in between your service date, and everytime I’ve called, they'll come out. And it's no charge, nothing.

I had set up my service with Hawx online, and it was easy. No problem at all. The technician was great. I still keep seeing ants, but I had no problem with the technician.

I had ants and gnats in my house. The technician sprayed pretty well. He told me not to let my dog out for 30 minutes to an hour. I was grateful that he reminded me ‘cause I don’t wanna get her sick. He got rid of some of the ant piles. The technician was nice, and I haven’t seen any more bugs since. I call Hawx to set it up, but sometimes I have to wait a while on the phone. It’s hard to reach them. But, my experience has been good.

Hawx Pest Control can save you money. We’ve always had our property treated, so it stayed fine. It was a good experience working with Hawx.

Watch what you sign. These guys want to twist you into a subscription that you pay monthly, but they service once a quarter. I needed a one-time service, and the guy had me sign some document. When I went to cancel, they dinged me for $199. They charged me for many months but never scheduled another appointment. They made none of this clear up front, so I urge everyone to read the fine print before signing anything with this company.

Hawx’s Customer service was professional, and the technician Alex was good. He walked with me and showed me where the nest was, told me what needed to be done, and what they could do. Everything went well.

Somebody came to my door and sold me to switch over to Hawx. I like the natural approach and that they were going to do more than the bare minimum that I was getting with the other company that we were using. It sounded like they would give me more bang for my buck and what we wanted. Getting in contact with them is easy. They did the perimeter, and some carpenter bee treatments. They did the oil treatment around the house, as well as a termite inspection too. We do not have that much trouble with roaches or palmetto bugs, and they also do maintenance for that. So far, so good.

Hawx came to my house years ago, and they had a good deal. They offered more services than what I currently have with Orkin. Both the service and billing are scheduled every other month. They also come out whenever I need it, and they do not bill me anything extra. The technicians are always super friendly.

Hawx Pest Control's customer service was very good. Both of the technicians who were sent out to my home were very nice and polite. I would recommend them to my friends.

This review is on the Southern California location. For all I know others pest controls might be OK. But if you’re in California run for your life. It is the ultimate scam. You ask for a contract for 12 months which magically turns into a 36 month contract and additional services require additional contracts. They’re not just all on one contract so when you cancel it because their technicians don’t show up or show up for four or five minutes and your problem hasn’t gotten even remotely better they charge you not one but two cancellation fee. Fees for two separate service services ants, and mosquitoes, even though you never signed the contract for mosquitoes to begin with. So you pay $400 to get them to stop doing what they weren’t really doing that didn’t help the problem at all and then you try to talk to them and it snippy toes.

I recently asked Hawx to check the house for entrance points that mice might be able to use to get in. It was a very positive experience. They were very professional and informative. When I signed up with them, I initiated one year service and then the inspection for mice was kind of a secondary thing. I initially called them because I had some stinging pests. I called them out, I got a call and a text. I got photos. It was a positive experience all the way around.

I previously worked with Hawx Pest Control and they did a decent job. When I saw a huge increase in roaches all over my house, I was very concerned, so I decided to call them back in and so far, so good. I was satisfied with the deal I got.

Very dissatisfied with Hawx Pest Control. Pressure to sign a contract with lies that we had a bad infestation. Which we didn't have. They lied. !!! Wrote up the contract and I was to be the cosigner for my boyfriend. Instead they listed me as obtaining the loan. My boyfriend Never received a bill for ownership of the treatments on his property.

Honestly, Hawx is the worst pest control company I've ever encountered. Scammers and rip-offs. I had complained already 8 times for the same ridiculous problem: - My house, under their poor service, is now infested by several types of insects, including spiders. Over the phone, they promise to fix the problem, but in reality, they always send the same technician to apply the same product that never worked against the insects. They lie, they deceive, they are simply the worst ever. I strongly recommend you NEVER do any business with that company.

I signed up for their service. The first service did nothing for us, the guy hardly treated the inside of the house. I was billed for the second service which was never schedule nor performed. When I cancelled, I was billed $199 for cancelling and never refunded the fee for the second service. I asked to speak with a manager and their representative said everyone there would respond as he did. Said a manager would call, but that never happened.

They totally scammed me. The person who showed up at my door said there was a discount to sign up today. I then received a contract that was 10x more than what I was quoted. These guys are scam artists and very good at bait and switch. I would avoid at all costs.

Salesperson lied and told me I'd be able to cancel the 12 month contract after my 7 month lease was up because the place I knew I'd be moving already had pest control. The salesperson told me I would just need to provide a copy of my lease to cancel. Then, they are trying to charge me $199 to cancel. I get nowhere with the person on the phone and I leave several one star reviews and the owner responds with an email to contact on Yelp. The representative I emailed basically said the same thing so no resolution has been offered and the company has not even pretended to take accountability for their salesperson lying. I have never had to fact check a contract against what the salesperson is saying and they were very pushy about me signing it right then which is now making more sense. I would never ever recommend anyone go through this company, it is not worth the risk and if you have any problems customer service is nonexistent.

I’m writing this review to warn potential customers about this company’s cancellation policy, which I found to be unreasonable and poorly disclosed.

I saw that they had a discounted rate. I called them up and the representative said that Hawx could meet our needs, so we used their service. I have had a German roach problem in the house that I used to live in a long time ago, so I knew what it was. When I called and I talked to the Hawx sales representative, I told them what we needed and they said that it was going to cover the roaches, ants, termites, flies, wasps, spiders, and fleas.

I have an issue with ants. So I told Hawx Pest Control I need them to stop the ants. The tech came and he removed the whole hornet's nest. The most important thing is stop the ants. They say if the ants appears, two weeks later, they will come again to stop the ants. I’m happy with Hawx.

I had a great experience with Hawx Pest Control. I previously had their service and then I kind of restarted it. With the most recent visit, I got the basic service as well as the free mosquito treatment. Their technician was very helpful, educational, and all those things. Great customer service.

I've been with Hawx for almost a year now. They were in our neighborhood and I decided to move forward because they were just there. Their price is good. I put my mother on my account as another address. I went online to reach out to their main office to add her address for service. My experience with their techs has always been good.

BE CAREFUL OF HAWX. (I would give them Zero STARS) if there was a way. They will swindle you, lie and forge you to sign a contract. NO GOOD Un honest salesman came by to offer service. We asked for a 1 time pest control only. If we need more we would call back. The Salesman stated yes it would be ONE TIME $75 no more charges. He had my Fiancé to sign stating that she needed to sign because she used a debit card. Later that day she got a email about a contract stating there was a monthly contract. We called, talked to a Representative and she explained to disregard. There will not be a monthly fee and she would remove it. We are renting. Why would we want to have monthly extermination service on someone else property?

I had a massive rodent infestation problem. Hawx quickly came out and fixed it with poison traps. I haven’t seen a mouse around my home since. The team was highly professional and I was impressed by their use of technology. I was able to schedule, pay, etc. without needing to wait in line on customer service.

I strongly advise against doing business with this company. They misled my wife by falsely claiming that our HOA was undergoing changes—an outright lie. When we requested a refund, we were repeatedly dismissed and told by multiple representatives at Hawx that we were bound by a contract. After being ignored, I filed a complaint with the Attorney General. The company eventually issued a partial refund, but even in their response to the AG, they failed to get our names right and misrepresented the amount they had refunded. While it's entirely your choice with whom you do business, I feel compelled to share that this organization has demonstrated a clear lack of ethics and integrity in its dealings.

They are extremely deceptive and prey on the elderly. I was with another company that they bad mouthed and said that they could cancel the services and get me started with Hawx. I had to take over for my father as they were confusing him and wouldn't take no for an answer. Each time I said that we weren't interested, they came up with another promise and service. They won. I was pressured into a 12 month plan where I would receive lawn treatments in the summer and fall months and then pay reduced in the winter due to no treatments. They also said that I could schedule the treatments at my convenience and they would come as often as I needed at no extra charge. I've started home remodeling and Dad's living outside of the house. I've tried to cancel with no luck.

They are the worse company ever and they over charge you and they never come out to spray and when they do the technician comes out and takes random pictures and they only come out for five minutes that it takes them to take the pictures and they leave. When you ask to speak to a manager they tell you they are not allowed to them to transfer customers to them because they don’t like to speak to customers.

Hawx Pest Control is extremely shady. I called to cancel my service twice already. I received a confirmation email that they canceled the service. I checked my bank statement and saw they charged me again! I canceled because they are overpriced, missed service dates, and randomly increased charges from the original agreed upon price! They aren’t worth the trouble! Go SOMEWHERE, ANYWHERE ELSE!

Worst pest control service, they kept calling me until I signed up and they claimed false promises and now when I want to cancel they don’t answer my calls. They made me sign the deal saying it is free to cancel within 3 days of service and never got call back.

Called to cancel three months ago. I've had the service for 3 years but was switching to a different company. The person I spoke with told me I had one service remaining that I already paid for, would I like to schedule it. Sure. Never said that would keep my account active and I would have to call back to cancel again. Deceived into scheduling a final service to keep my account active, they kept drafting money from my account AFTER I CANCELLED!!!! They're thieves.

I had a disappointing experience with Hawx Pest Control. The salesman was enthusiastic, promising daily visits if needed and comprehensive pest and rodent protection backed by a strong warranty. However, after signing up, the service fell far short of expectations. The technician arrived and performed some spraying but informed me they didn’t have rodent cages, despite rodent protection being a key selling point. I was told they would reschedule, but the earliest available appointment was three weeks away—contradicting the “daily if needed” promise.

Awful! To call this a scam would be being nice. They should be sued into oblivion. Don't come out when they're scheduled and force you to call to schedule, say it's their mistake and they won't charge for the month only to charge twice in one month and oh yea it does even work! They do not deserve one star and deserve to lose their business. And now we just want to cancel and they won't let us unless we pay a 200$ fee.. FOR WHAT? YOU'VE DONE NOTHING!

Let another "EcoShield" call and cancel my service causing my credit card to be billed $199 termination fee. After calling, made promises they would lower by monthly fee and add several extra services at no cost. When calling back to reinstate they wouldn't live up to their promises stating it was a new person that made those promises and shouldn't have. The big issue, they let another company cancel my services frequently. They send in young people they put up in hotels going door to door with high pressure tactics, making promise that are untruths.

Hawx Pest Control in Atlanta is the worse. After every visit you have to call back to set up another visit. The contract automatic renews without your approval and they will continue to bill you without any home visits. I had to pay an extra month and was forced to get another visit unwillingly and was told I have to call back to cancel new contract that I do not want nor requested. This company is a scam to get your money with poor services. This was the biggest mistake I made hiring this unreliable and dishonest company.

Easy to get in, a nightmare to get out. I don't recommend it! I am putting Bad reviews as I am waiting on their call to cancel my account for the second time. Too much blablabla, but not much results, I will not hire them anymore.

I called many times to cancel my contract after one year of paying for basically nothing. I paid extra to cancel the service and even responded to the text messages to cancel the service. They keep taking money out of my account .... HOW DO I Cancel this!!!!

Hawx. Stay away from them if you don't want to be lied to and overcharged. It took me 4 month to finally get my service cancelled and 4 extra payments they should not have charged me. They use less than quality products and their customer service is the worst. I told the guy who signed me up, I'll give it a try on a trial basis. I also told him I would only sign up if they did my service in the afternoon....NO morning service. They never got the scheduling right and in April, they totally screwed up on an additional service and I blew a gasket and told them I quit.

Do not use them. They don't know anything, they don't research, they spray and fix nothing. I had them for 3 months and my issues only proceeded to get worse. My first issue started with springtails and they didn't even know what it was. Then that issue expanded and they came here 4 times in 2 months and still the issue wasn't resolved. It started with spiders, went to springtails, added centipedes, added beetles, added small spiders, springtails are still there. I called and cancelled and they charged per each service they upgraded. Run don't walk.

Beware the salespersons promised a termite inspection which never occured. The technican they sent in April 2025, said he would make sure that the termite inspection got set up. When it didn't, I had requested cancellation, as they failed to do the termite inspection. Today I received notification they wanted to set up quarterly service. I waited on hold 30 minutes. Manager Sohany offered no help. Instead she charged me for the next quarterly of $49 and $199 today for cancellation. They have charged me $494 for one quarterly home service. Sohany said the termite inspection would be set up soon. I received one quarterly visit and nothing else for $494. She charged me $199 to cancel and that I was billed for July monthly off $49. I asked for Sohany's manager and she said she is the manager and that she can't do anything about the charges but acknowledged that they did not do the termite inspection.

Service area S. Austin. Service requested - flea control and general pest control. My story is a long one but I provide it here to warn others of these issues. I initially contacted a general "contractor request" site when I discovered my dog had fleas. I panicked as I've had dogs for decades and never ever a flea problem. They are on preventative year round.

Worst company ever. I had a hornet's nest. Company says they will arrive the next day and take care of the issue for $99, then will charge a lesser fee thereafter for monthly treatment so I agree. The service technician doesn’t show up and they don’t get back to me to reschedule so I cancel the service. After cancelling, a guy shows up at my house a week later unexpected. I told him I was not informed I had an appointment and that I already resolved the issue so he left. I then call the company and they say, "Sorry we don’t see you called to cancel so we are charging you a $200 termination fee." Keep in mind they charged a $200 termination fee after not performing any services and after only being in a contract for two weeks. Horrible company.

I gave HAWX in Linthicum Maryland one year. From the beginning I could not get anyone to give me a days notice before service. When I signed I wanted two specific areas serviced every time. The techs could not get it right. The contract ended so they could not “service” me but they felt they could still bill me. Payment for none service. We will see where this goes.

Do not do business with Hawx Pest Control. I would rate with a 0 or negative number if that option were available. I will change my review if they finally do what is right and what was promised. They lied about the toxicity of the chemicals used, came onto my property unauthorized, performed services I declined several times, killed the butterflies in my garden, promised refunds that do not come, do not make full and accurate records, and refuse to return my calls and/or follow up with a phone call. Ira **, Manager, seems to want to do the right thing. But, it appears corporate is disallowing promises he made to be kept. I've spent hours on the phone over months speaking to numerous representatives. It seems I am not being heard by any of them. Very poor business practices, all the way around, except for Mr. **, whose hands are tied.

Signed up as I was convinced they would do better than my previous company. Boy, was I wrong. Tried several times to get in contact with them to get my rat traps put out but they took their sweet time responding, A guy just shows up one day and says I'm here to do your service. Now this was weeks after the other guy who supposedly treated for the insects and after I finally got a response by text from the sales guy.

WORST COMPANY I'VE EVER WORKED WITH. Their treatment is subpar, their customer service is DESPICABLE, their harassment is so incredibly unprofessional. Internal communication amongst kindergartners will provide you with more assistance and accurate Information than the sales associates and customer service representatives. SAVE YOURSELF THE RIDICULOUS amount of stress that comes from working with HAWX PEST CONTROL. **photos are conversation held with GM of Wilmington location, ASSURING me my account was closed - f/u photo is the amount of times HAWX contacted me within an hour/ DISREGARDING the notes that were left within my account.

They came once, the bugs never seemed to lessen. They missed their second appointment, I tried to cancel due to their breach of contract. They still made me pay $199 although they didn't come as they scheduled. Their contract is one sided. Stay away from them.

I'm so unhappy with Hawx Pest Control. I feel I was manipulated into a contract I didn't need and don't remember any details of what I supposedly committed to. I recently recognized I was no longer in need of this service and when I called to discontinue my service, I was informed that I would be charged $199 to "break my contract" with them that I didn't realize was for 36 months.

This company is SO bad! First, the guy that came to my door lied to me to get me to sign up. He said they would come monthly and that it was super easy to schedule each month by going online. I signed up for the service and was put into a 12 month contract on May 23, 2024 and my first payment came out that day. He did my first service that day. I was trying to schedule my next service date about 3 weeks later and it wasn't giving me any dates until 3 months out. I called and they said they only do service 4 times a year (quarterly) but I still have to pay monthly. I asked to cancel and told them that the guy that came to my door to get me to sign up lied to me, and had I known it was quarterly I would not have signed up.

While I did not have a problem with the actual service it ended on a sour note that makes me question the company overall. I had been a customer for a couple of years and wanted to close my account to save some money as we had a few unexpected expenses. Now that being said I did try and schedule and extra spray and they did not show but then rescheduled which I see a lot of complaints in the reviews regarding this.

I started with them for mosquito control, then they sold me on termite prevention. For three years, I paid $300 a year to prevent subterranean termites, what they failed to tell me is that we don’t have subterranean termites in this area! An honest termite person told me that we only have wood-eating termites in this area. They knowingly sold me something that I did not need. I confirmed their knowledge that we do not have subterranean termites here with their own people. Don’t trust anything they tell you.

Please be careful about what they promise on the cancellation terms. They promised that we could cancel at any time without any fees, but when I requested to cancel, they charged me $199. To process the cancellation free of charge, they asked for proof of my move, such as utility bills or a mortgage payment agreement for my new location. However, I am moving to another country where I do not yet have any of these documents. Furthermore, sharing documents like a mortgage statement is not appropriate.

I signed contract with Hawx about a year ago, nothing but just problems I encounter with Hawx. Bad customer service, worst management and worst service. I schedule service on 5/14/2025 and their tech never showed up or even text me. I called the next day and try to schedule service that same day, but I was told that Hawx don't schedule the service the same day. Customer service schedule service on my house on Friday, the 16, 2025. Tech Josh showed up, just serviced my house from outside, by the time I opened my front door, the tech was gone. The technician never bother to knock my door to let me know what he did outside. When I schedule the service, I advised customer service that I need service inside and outside both. I called customer service immediately but their own customer service was unable to connect with technician Josh. Unprofessional customer service, worst service and overall a bad company.

DO NOT RECOMMEND. Paid for pest service but saw a bunch of ants and other insects on my house in groups. Reached out to 2 different people on 2 occasions and they completely ignored me. Horrible service considering they don't care that they aren't doing the 1 single job they're responsible for. Been over a month and still haven't seen or heard from them. Save the trouble and Go with another company

We were sold a false bill of goods by a cocky, smug, door to door rep. The only reason we agreed to it was my wife wanted me focusing on other things around the house. That being said. They have canceled several appointments due to “weather” saying they would be back. No return visits. So by our calculations, they owe us 3 more treatments.

The total bills have been satisfied for services that were never completed as I stated. Contract was canceled for cause; for which fees were paid. Late fees based on late fees is not legal or ethical. Have come to see that Hawx pest control is a scam and a hoax. You all have more people in collections for your contract than you have techs to do pest control.

On 1-17-25, we were approached by a door-to-door salesperson. He lowered the price from $240 to $79, so we decided to try it. 1st service was okay. A month later, we were charged $240, but we had not received any service. Their website for our residence actually had conflicting information which stated that we did and did not receive service. I was home all day & we have dogs in the backyard. Surveillance cameras also show they were not at our house. They did not provide any service.

I've been with Hawx a couple of months and am very dissatisfied with their service. I've had a tiny (Sugar) ants infestation. It's been treated multiple times, but the ants remain. I scheduled again today, for my kitchen counter area. The technician came after the time I told him I had to leave. I received an email saying he completed treatment and asking how much I want to tip! I called the company regarding termination of the contract. You must pay to get out. You must obviously put up with bugs to stay in the contract.

Updated on 5/6/2025: Had cancelled my account with Hawk the end of April and was supposed to receive a $50 credit...that has not shown up yet. I wrote a previous review that was not complimentary and now this. Stay away from this company.

I contacted Hawx Pest Control for a elimination of German cockroaches inside my mobile home trailer. They sent three different men over there and they only did 10 minutes of inspections then sat in truck for 30 minutes and did nothing but made personal phone calls in their work truck, then tried to charge me $300 to $1700. I tried to cancel this service and they promised me service for only $49 a month. They drafted multiple payments totaling over $109 for last month which includes $79 for monthly mosquito repellent, $49 for pest exterminating that I haven't received, $34, $24, and $14 for unrefundable fees that were automatically drafted from my debit card and I received nothing but employees sitting in their truck for 30 minutes to an hour. Is this really what I'm paying for?

Hawx repeatedly did not show up at the date and/or time scheduled for service. I gave them numerous opportunities by rescheduling the appointments to accommodate them. At the end of service time a week ago we were on the phone complaining to Hawx (4:45pm) that the tech did not show. The tech posted pics that she was at my home at the same exact time that we were on the phone! And, coincidentally the time of service she posted was 4:30-5:02pm)! Our security photos provide proof of this as well as the second tech who came a couple of days ago, who drove up, parked, and then immediately drove off.

Salesperson duped us into signing a year long contract for our apartment building when we only need one visit. He told us to "sign for a year long and then cancel after one visit." We did call the man that came to do the ants the day of the service and told him we wanted to cancel-- "as we had been advised" by the salesperson. They only allow cancellations to be done over the phone, not online. The company then ignored the phone call and continued the contract anyway which we didn't find out until much later. After literally multiple hours on the phone with multiple people in different locations over several weeks we were told they would not cancel the contract despite us having texting proof that we "only wanted one visit". This is a dishonest business with deceptive sales practices that is not customer service oriented. We are now stuck with an expensive year long contract. Best to look elsewhere for a service, save yourself lots of headaches.

Stay away from Hawx Pest Control! Check their reviews on Angie’s List, Yelp, Better Business Bureau, Reddit, and ConsumerAffairs before even considering their services! This company has the worst customer service I’ve ever seen. When the salesperson offered me the service, he assured me that I could cancel at any time without any fees. I trusted his word and didn’t read the contract – my mistake. Now that I want to cancel, I’ve called THREE times, and every time they say there’s no record of my request. It seems like they ignore it on purpose! On top of that, the representative was extremely rude and unwilling to help. I just wanted to cancel a service I don’t even want anymore. If you value your money and your time, DO NOT hire this company! Terrible experience.

Should be 0 stars. This company is a complete joke. The technicians that have serviced my house have been kind and thorough and I hope they find employment elsewhere. That is the nicest thing I have to say about HAWX. First appointment for service, the technician went to the wrong address and treated my neighbor's house, not mine. The pictures they sent in the completed report confirmed it was not my house. My house is brown. The house in the pictures was white.

I absolutely do NOT recommend Hawx pest control! They were very dishonest and deceptive when they explained the cost for their service. A Hawx pest control salesman came to my door and told me the service would be $70 for a quarterly service for spiders, ants and yard bugs. I understood the salesman to say the service would be $70 per each service. However, when I reviewed my credit card bills, Hawx was charging me $70 per month for a 4-times per year service. They never said it would be $70 per month for 4 services per year!

Buyer Beware. If you are considering Pest Control do not go with this company. They are liars and do not do the actual work, but then send you a text saying they did. When you call them out on it and cancel because you still have hordes of pests running wild in your yard and house, and you know they never did the work because the gate was closed the whole time, they then charge you another $199 cancellation fee. You are out numerous hundreds of dollars with nothing to show for it. They are dishonest and leave out essential details when selling you their product.

If I could choose 0 stars I would. We started our service in the beginning of August 2024. They went up and down our neighborhood promising they were the best. We were told that we would receive service every 3 months. If we were having issues with pests between our service dates they would come out and take care of the pests. Sounds great and we chose to use their pest services. They did the first service and a month later we were still having issues with bees and fire ants. I called and emailed them but received no return call or email.

I have been a customer of Hawx for a few years. When I lived in Raleigh, I had great service - they were good about communication, letting me know when I could expect them to show up, I felt I was getting what I paid for. I then moved to Sanford and they assured me this was still an area they serviced, however I stopped being notified of when they would show up, I repeatedly had to have them come back to the house as the fire ants were always a problem. A few of the technicians that came out were truly great to work with however most of the ones that came out did a pretty terrible job. I was ready to cancel at that point, however was convinced to enter a 2 year contract at a much lower monthly rate. My service never improved and I have been chronically disappointed, esp with their customer service.

I purchased a new home and realized it had a bug problem. I am a single mom and I am disabled (I have young onset Parkinson’s). I saved up enough money to be able to hire a pest control company and asked Hawx to come in and take care of a roach problem and a termite problem. For the roach problem, they were supposed to come in and spray for the termite problem. They were supposed to put poison traps around the house. I paid for everything upfront. I spent 2400 dollars.

Bait & Switch - once you’ve signed up and paid they could care less about delivering on their promises. I prepaid for the whole year and it’s impossible to schedule to have them come out and service in between the quarterly service. As for the quarterly service they don’t schedule it with you. It’s almost like a wait and see and if you call to talk with anyone you get such a run around. Even if you have a confirmation message and you tell them they didn’t show up there isn’t even a, "Sorry." It’s a, "Oh ok. Let’s set another 8am-8pm window for two or more weeks out and see if they show up that time." Zero customer service or communication. I wanted to like them but this is not ok.

Higher-price, less effective product, indifferent on-site techs. Switched to Hawx and am regretting it. They offer unlimited scheduling, but I am also having to reach out once to twice a month. I was not having to do that with my previous company. When I ask on-site techs to focus on specific things, ie Wasp nest or traps, they say they will but then when I check later the issue is still there. The reports they provide are almost zero help as well.

I am extremely disappointed with the service I received from Hawx Pest Control Company. Over the course of two years, I had several issues that were never adequately addressed. Here are some key points: Lack of Service: Despite being charged for regular services, the technicians only visited service the inside of my home twice in two years. Unmet Promises: They failed to deliver the comprehensive pest control services I was promised and paid for. No Reporting: Throughout this period, I never received any reports or updates regarding their findings and actions taken. Customer Service: The customer support was unresponsive and failed to address my concerns adequately. Based on these experiences, I would not recommend Hawx Pest Control Company to anyone seeking reliable and professional pest control services. I hope my review helps others avoid the frustrations I faced.

We have been using Hawx Pest Control since 2021, but unfortunately, our experience over the past several months has been deeply disappointing. The issues began when one of their technicians falsely claimed they had entered my home and provided services when, in fact, they did not. They merely stopped by, took a photo of the exterior, sprayed the front yard, and left. Despite waiting all day for them to complete a full service, they failed to do so. Since August, I have repeatedly reached out to their customer service department seeking a resolution. I was consistently promised a call back, but no one from their billing department or customer support ever followed through. Communication with this company has been frustratingly one-sided; they send frequent text messages but rarely make calls or leave voicemails.

Hawx service is almost criminal. I was approached at my home to retain their services due to ant hills all over my yard. I was quoted by their salesperson that it was a one time charge of $65 for this service. He never gave me any paperwork or contract. Only to find out a few months later they had been charging my credit card that fee each month. I immediately contacted them and told them I had not agreed to that. They then proceeded to tell me that I can cancel it. Well, we did on that call. The next day I see a $195.00 early termination fee.

I wish I too had done my research! They are one of the worst pest control companies. They force you to sign a contract, don’t take care of the problem and then charge you an early termination fee!! The guy selling it rides around the neighborhood on a Segway telling everyone they are getting the “family discount”. Shhh shhh. Lmao. What a joke.

I would not give them a star!! Terrible service. My dog was ate up by ants. Could not even let him outside and run anymore. They are in the house now and we have made numerous of complaints, they have sent someone out and nothing gets done. I have pictures of my dog and all the ants outside and inside. They refused to cancel the contract after they did not meet the contract after 4 complaints. My advice is do not use this company!!!

This pest control company has been one of the worst I’ve ever encountered. They seem to spray water or something equally ineffective. Their employees are deceitful, often lying to pressure you into service upgrades. Be sure to monitor your credit card for overcharges. Their technicians corner you on-site, insisting on a 5-star rating, and if you refuse, they simply don't do their job. I've even caught this behavior on camera. To top it all off, they charge $53 per month (including tax) for this joke of a service.

Worst company ever. Keep charging me without providing service. I called many times and I was not able to cancel the service. After 3 years, I lost my credit card and they were not able to charge me through my credit card anymore, but sent me the bills monthly. What a terrible company. They should be punished. Where should I send my complaint?

This is the worst customer service I have ever had to deal with. I sold my house in South Carolina in November and have moved to New York. I am in the process of purchasing a condo where they already have their own pest control service. But this isn't good enough for Hawx. I sent them the closing statement to my house in South Carolina but they want utility bills from my condo. What the heck! You don't know how much I have ranted with the customer service. This is disgusting treatment and I would never recommend anyone using Hawx.