Hawx Pest Control Reviews

They are fraud and will trap you without informing about contract. A guy knocked at door and said he is working in neighborhood and if I want pest control for $39, I said ok for one time pest control and later they started billing every month and now have to pay $250 for cancellation. Big Scam!!

They do not do what they tell you when you sign up. I have to call after every visit to do again. They don't come to service until late evening which is very inconvenient. If you try to cancel they want to charge you a crazy amount of money. If someone knocks on your door to sell you this service my advice is DECLINE.

Signed up with them because we moved into a new house and we're having ants. They said they would send someone out but I had to cancel the appointment due to an emergency. When I did they told me I would be contacted to reschedule. No one called. I called multiple times and left messages. No one called. It's been weeks, no contact. Meanwhile the ants went from a few to infesting every floor. There are flying ants now. They are establishing a colony in our house and our pest control service is nowhere to be found!

Stay away from this company. It is a ripoff as they do not perform the services that they say when at your doorstep. Also have a cancelation policy that is nearly impossible to do without paying the high price of canceling. STAY AWAY FROM THEM. IT'S A SCAM.

Service and then they would cancel services. Now 6 months later I am being told there is an early cancellation charge. Seeing others in this same dilemma that charge could potentially be $200. I am being ripped off by a very unscrupulous salesman and company for something I didn’t even want in the first place. Be very aware of this company and I would recommend you to not do any business with them.

I would never recommend this company. I’ve had nothing but trouble with them. Whenever I try and call to solve a problem I get disconnected and have to call again at least three times every time. I don’t know if they do it on purpose or what but it’s ridiculous. They messed up with my billing, they created a second account in my name and tried to charge me again, it took me a while to get that straightened out and after three disconnections finally someone helped me.

What I was told at my door and what is actually happening is completely different. I was told I would be charged quarterly when I mentioned I am a senior on a fixed income. The sales person lowered the initial price he quoted and said I would be charge quarterly. I just called and this is a MONTHLY charge that was in the contract that I never received and NOW I will be charge another $200.00 to cancel this worthless service. Don't be fooled by these schemers. Reading some other reviews it looks like I wasn't the only one that was lied to. I also complained about the mosquitos in my patio the NIGHT my home was service, of course nothing was done.

Hawx Services came to my door last month about the 9th or 10th. This is a lawn spraying service for bugs etc. Well the guy tells me that it's 39.99 quarterly. So yeah ok I signed up. They supposedly sprayed my lawn and took payment for spraying it on July 13th. Ok all is fine and well. I log into my acct this morning and lo and behold they have taken another 39.99 from my acct because according to them they have changed the billing cycle and sent letters that apparently has gone to everyone's spam folder (this is what the guy told me).

In May a salesperson came to my house and said they were in the area and could spray my house for $49.99. I usually do this myself because if I still have bugs then I know I just need to do a better job. But I was getting ready to be gone for 2 weeks so I agreed to a $50.00 one time service. I just found out yesterday the salesperson had me sign a year long contract where I am billed $49.99 every quarter for the year. I called them and they said the best they could do was drop my payment by $10.00 a billing period and give me a $30.00 credit. This place should not be in business and I really hope someone eventually gets concrete proof of their illegal sales practices and they get shut down.

I was a customer for 4 years (2018) until today 7/28/2022. Almost every time they sprayed, I called them to spray again because they couldn’t get rid of the spiders. I tried to cancel in that first year but the cancellation fees were too high & I gave them a pass because they said they used organic products. The last time they sprayed, the gentleman told me honestly there’s nothing they can do for spiders. I paid the $100/quarterly fee faithfully. I called on 7/14 or 7/15 to cancel because their product was ineffective for my needs. The person I spoke to never processed my account. A rep showed up & I had to turn him away. He said that was his 2nd such issue for the day with dispatch not letting him know. I apologized to him & he left.

On 24 June salesman came to my door and said they were in neighborhood doing pest control and had some supplies left over. Would do my house for one time charge of $49.99. If I needed them later they would honor that price. I paid with debit card. In July 26 a charge of $49.99 was taken out of my bank account. I called and they said I had a year contract with them. I explained what happen and that I never received and paper work from them. I told them I wanted to cancel. They charged me $200 to cancel my account.

This company had a door-to-door salesperson who lied about what we were going to get. Turns out the monthly charge is twice what they quoted and we cannot get out of the contract! I should have stayed with Orkin as they do not have a contract. I figure that's how Hawx keeps their customers. It's just like the horrible gym contracts. We would have to pay hundreds of dollars to cancel which the salesperson never said AND they count on people NOT reading the contract. So we are stuck with them and we hate the company. Nothing worse than having a service provider that you hate, but they don't care as long as they can debit our credit card every month. This was such a scam. Buyer beware!

June - I just want to let everyone know that this company of charlatans is not at all what they say. First of all, the representative who came to my neighborhood sold me on a "one-time" spraying for $89 discounted from their usual almost $300 fee and to let them know if things were not up to what I expected. I received a call today reminding me of a spraying tomorrow. I contacted customer service to cancel what I did not agree to due to the lies of the rep and was basically told "sorry about your luck." I could either keep the service or pay the remainder of the discounted fee from last month. So, long story short. They lie and don't care about what you tell them. They only believe the "contract" you supposedly sign that I have yet to receive.

I would not recommend this company. They have fast talking hard pitched sales people. I was promised my roach problem would be gone. They so called sprayed barely and yep the bug problem was worse and caused an ant infestation. When I called to cancel my contract and told them not to charge me any more they had to call me back with an account specialist. Well they charged me any way and I had to call back because they never called me. Argued with me that they probably called and I just didn't answer my phone (WHAT?).They charged me like over $150.00 to cancel early and did nothing to work with me on that. I have read the reviews on the internet and they are not nice to do business with. I think they have a terrible reputation and please look elsewhere for pest control services. I have lost my faith in them and told them I was writing my experiences on the internet, they didn't seem to care at all.

Sales person came to door offers new service discount of 50.00. Told every month after is 95.00. Told no contract and can cancel anytime. Didn't cancel in 3 days, now stuck with it. Stay away far away.

The overall service of the pest control staff is excellent, but the customer service is terrible. They took a months payment after I fulfilled my contract and refuse to reimburse me. I’m dissatisfied!

Very pushy door-to-door salesmen. Always lie telling us they're working on a neighbor's house. The only problem is I know my neighbors they pointed at and they said they told them no as well. These same salesmen come by every so often, If you insist on going to do door to door please have some kind of database of houses that already said no. Otherwise, you will have these super negative reviews all over the internet. This is the 4th time I've said not interested and now I will post on every single internet review board until you get the point.

SCAM ARTISTS TO THE EXTREME. The man was going door to door offering a one time treatment. The next month I received a charge. When I called the office to find out what the charge was for, I was told it was my monthly service fee. I then explained that I did not sign up for service and that the guy said a one time treatment. Charlene then told me that they have a signed agreement and the contract was valid. I asked who signed it, she stated there was a signature and that it was valid. I told her that I did not sign anything, she then asked if I had proof that I didn't sign it. I asked her if she has proof that I did, anyone could have signed it.

This company is a scam. They lie and make you think it’s a one time service when in fact it a recurring service and then when you try to cancel you have all types of fees. Do not use this company. They walking around neighborhoods scamming hardworking people. Did not even perform service

Please...Please DO NOT use this company! About a month ago, my house was being overrun by ants. I researched pest control companies and read the company reviews (on Google.. Ugh!). Hawx had great reviews...yes I stopped there and called for a one time application. The person on the call tried their hardest to "sign me up" for the monthly payment of $50 and $149 initial application. I repeatedly, said no, one application.

We had poor service and when approached by a different vendor we called to verify our contract and were told we did not have a contract and there would not be a cancellation fee. Based on that information we signed with another provider. The next day we were contacted by Hawx retention department and told we would be charged $199.99 cancellation fee. Because we acted upon what we believed was credible information I believe they should honor what we were told. The information was given to us on a recorded line and even after listening to the person tell us we had no contract they said we were still liable.

Very unscrupulous company, do not believe anything they tell you verbally. They will make things sound wonderful. Their only goal is to get you to sign a contract full of fees they can charge to you and continue to charge you even after the service is cancelled, discontinued, or not done. This is one of the best catfishing schemes out there, it is well planned and expertly executed. DO NOT FALL FOR IT, DO NOT SIGN ANY CONTRACTS, DO NOT GIVE THEM A CREDIT CARD NUMBER (not even for a one time service). Their service, if actually completed, is ineffective and will not solve your problem.

They came to my door and offered me a discount and didn’t mention I was entering into a contract, not one big has been killed in my house and they have an attitude anytime I express my concerns. I am filing complaints everywhere I can.

A rep was going door to door, had a special price for just that day. Had me sign what I was told was authorization to spray just THAT day. What I signed was a one year contract, to be paid UP FRONT. They lied to me. They finally sent the “agreement” to me via email and I read the cancellation policy and promptly followed their guidelines to cancel, in writing to a specific email address. Which I did the VERY SAME DAY. Since then they harass me for payment, by phone and email. I’ve informed them over and over and over that I cancelled and have forwarded my cancellation email to them again but still they persist in harassing me for money I DO NOT OWE. I’ve relayed this to the BBB and my state’s Attorney General’s office. They should not be able to inflict their deceptive, abhorrent business “practices” any longer. My advice to consumers is to find a reputable pest control company because HAWX is NOT reputable and is a scamming business.

Dakota was excellent and very professional... He explained everything he was doing and why. I had no questions after he left. I would and will highly recommend him to do any yard I have and will recommend him to all my friends, family and clients!!! Excellent. If I could give 10 stars I would. Thank you very much Dakota.