
Hawx Pest Control Reviews
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About Hawx Pest Control
Hawx Pest Control offers localized pest control services. All services begin with an thorough inspection to create a personalized plan of treatment.
Hawx state of the art pest control services provide you a fully transparent and dependable experience. You will be provided with a report following your appointment informing you on all the services that were provided.
Visit hawxpestcontrol.com- Free re-services
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- Multiple schedules available
- Not available in all states
Hawx Pest Control Reviews
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Reviewed May 31, 2023
I've had a good experience with the techs. So far, Hawx has been good with me. But saw some fire ants on the front so I'm gonna call them tomorrow.
Give us a call and we would love to come reservice!
Reviewed May 31, 2023
Hawx Pest Control did an excellent job. The technician was friendly, knowledgeable and gave me suggestions on what to look out for and to be cautious about different things that he saw around the house that could attract critters. He told me he was new on the job, but with the way he conducted himself, I said I hope to see him again. We were able to strike up a conversation about the kids and critters. I enjoyed talking with him. I wanted him to do a good spraying around the house as well as come in to the garage area. Unfortunately, I haven't had my garage clean and orderly, so I wasn't able to get him to come in or spray as well as I wanted. But I told him, by the time he comes back in July, I should have everything organized so he could do a good spraying there.
You're too kind! Our techs are the MVPs when it comes to pest control, and we're glad they were able to help you out.
Reviewed May 31, 2023
When Hawx Pest Control came around, the rep talked about all of the services that they provide. They were the most inexpensive for what I was looking for. I've only received one treatment but according to what the guy said, they come out every three months, but they could come out as much as I need them to. The guy who came out he was excellent in his job. He has a good passion for it. He was very nice and professional.
You're too kind! Our techs are the MVPs when it comes to pest control, and we're glad they were able to help you out.
Reviewed May 31, 2023
The sales rep was very informative and told me about the different services that they use. At that particular time, I was looking to do some fertilization on my lawn and he stated that they mainly focus on pest control. We started talking about that and I decided to go ahead and give it a try. The technician they sent out was great. He was very professional, courteous, and punctual. He did exactly what he stated he was gonna do and gave me a write-up of everything that he did once he left.
But the pest activity has been worse. The previous summer, I had lots of mosquitoes and they had since subsided. This year, I figured I'll be proactive. Prior to their first application, I didn't have any problems with bees, mosquitoes, flies, or anything like that. But after the application, it manifested tremendously. They were everywhere. I called the customer service line and there was no answer. I called back, left a message, and nobody called me back. At that point, I said I no longer want the service and that's where I'm at now. I've been going back and forth for almost weeks trying to get them to close and cancel my account and I've got no reply.
I called their help desk and all they can say is I need to talk to a contract or account specialist. They put me on hold and I'm on hold for an hour or more. They keep sending me emails saying I can go on the app and cancel that way. But I'm looking at the app up, side, and down and there's no way to cancel my account there. The only way I can go through is to call them.
Reviewed May 31, 2023
They came to my door and the guy was nice. He explained and showed me the difference between the company I used to have and what they do. Price-wise, Hawx is a little bit cheaper, although it probably comes out to around what the other company was because Hawx itemizes like scorpions and ants. I switched to them because of the technique and that they take pictures of what they do. Before they treat, they'll take a picture of what they're treating with. He gave me $10 off the first application.
If I were to call my previous company, somebody would answer the phone and if not, if it were like a national number, they would send it to the local branch and somebody always would answer. I wanted Hawx to come out and treat the ants so I called this morning and it said that the hold time was 30 minutes, that nobody was available, and that I could do the chat thing. I did the chat thing and the rep, Memphis, didn't do his, "Hi, how are you? This is Memphis. How can I help you?" I told him what the problem was and where I lived. The first response I got from him after I told him what the deal was, "Okay. Hang on just a minute." Then he said, "June 1st, either 8:00 to 12:00 or 12:00 to 4:00," and then just left the conversation. That was a little upsetting.
We are so happy that we could give you a cheaper quote! Thanks for leaving a review!
Reviewed May 31, 2023
I'm a little disappointed with Hawx. The person who sold me the services did not mention that they did not give me mosquito control, they only gave me pest control. They said that they will cover more -- from my front lawn all the way down to the sidewalk, and I let myself be fooled by them. I live in Florida and mosquito control is a must. So thank God, I didn't cancel with the other company I have. Also, the other company is on time all the time and Hawx is not on time at all.
With the other company, I didn't have to do anything. All they did was come monthly on their own. But with Hawx, I'm like, "Hello, I have spider webs building up. Where are you guys? It's been more than a month." They said they come out every three months and that it's like having them monthly because whenever I need the services, as long as they're seven days apart, I can call them as many times as I want during that three-month period. But they're charging me monthly for it. And there's a beehive that is currently growing and they were here a month ago so I don't understand how it is growing if they cleaned it. If I get another beehive within the next month or two, I'm dropping Hawx and going back to the old company that used to come here. I might have paid a little bit more but the services that they gave me were impeccable compared to Hawx.
We appreciate your feedback! I would love to help in any way possible, please reach out to jenessa@hawxservices.com and I can see what I can do to help!
Reviewed May 31, 2023
The guy from Hawx told me that he was gonna come out last Wednesday and exterminate my house for drain flies and carpet beetles. I took a half day off from work but the guy never showed up. Somebody came out the following day but I didn't appreciate what they did because if he couldn't have made it, he should have called me and told me. In addition to that, they've been out to my house about three times and they told me they have treated for drain flies. They put a solution down that was supposed to remedy that problem but it never did 100%.
The most disturbing problem I had is I began to see carpet beetles. I caught a couple of them and I turned them in to the last guy who came out. I asked him how they treat for them and he told me they don't really treat for them and that the only thing I do is vacuum my carpet. I didn't like that idea and I called around. I called another company and they told me they have a solution that they will put down around the edges of the carpeting that will kill the beetles off. I didn't like the fact that Hawx tech said he had no chemical and he had nothing he could put down at all that would eradicate these things.
I am so sorry to hear about your poor experience with our company. Please reach out to me at jenessa@hawxservices.com I would love to help!
Reviewed May 31, 2023
They had a service for mosquito control which I was looking for. They came to my house two weeks ago and did the front part of the house. We were working in the backyard. They left me a note saying to call them back when we were done with their backyard, and they'd come back and finish up their work. It was very good communication on their part. They were very reliable.
I am so happy that we could assist you with your mosquitos!
Reviewed May 31, 2023
I've had Hawx come out two times 'cause I did it for the month and then two extra times in between that. They sprayed one time for mosquitoes, too. As of right now, I don't really get a lot of pest activity. The techs were very knowledgeable about what they were doing. I would ask questions and they would take care of them. They would tell me exactly what they use and what was best for certain things. I'd recommend them. I call them and they come out. There's no hassling or heckling. They come to provide the service, we talk about what's going on, anything that we have to do to make the situation better, and everything is good.
I am so happy to hear that everything is good, thanks for the review!
Reviewed May 31, 2023
They did one application and so far, so good. We've got these big black ants that are starting to come around now. Other than that, I haven't seen anything. They did a good job.
We are really happy to hear that! Thanks for the feedback Joe!
Reviewed May 31, 2023
I wanted treatment for carpenter bees that are eating my fence. The Hawx tech that came out was a very nice man, but he didn't come to treat carpenter bees. He said, "Oh, no. They told me that you were just general pest control outside treat the foundation once a month." I replied that I talked to a guy in another state and told him in detail that was only interested in having the carpenter bees treated.
The tech told me that I have to sign a yearly contract and I have to pay it upfront. I said, "Whoa. That seems pretty crazy that I would have to pay for something when I don't even know what you're gonna do or if you're gonna be able to treat the carpenter bees. Anyway, because you came to just treat my foundation and I don't have any issues with anything other than during the summer I sometimes get ants on like my dog's food. So, if you're gonna come monthly and I'm gonna be charged 50 some bucks a month, you might as well come and treat the foundation." That was in April. I haven't heard from anybody since.
I tried to call Hawx today to see if somebody could come because they didn't call all last month for my monthly visit. I was told that the lines were all tied up today so I have to call some other time. They're not gonna be able to talk to me today, which I find absolutely stupid. I'm pretty unhappy with them. I'm very sorry now that I paid for this contract for a year and I'm not getting anything. They couldn't wait to get my $250 for the year and send me a contract that I would sign immediately. I didn't like the way they were doing business, but I wanted to get rid of the carpenter bees. I've been taken advantage of before, but this one really honked me off. And it still does today, when I can't reach them.
Hi there, this is Natalie with Hawx customer care, and I would like to personally take the time to look into this matter and see what I can to do help your situation, please reach out to natalie@hawxservices.com so I can look into this asap.
Reviewed May 31, 2023
Hawx did a great job. My service call is every three months, but they told me I can call them any time to make sure that if I have any problem, they'll come back out and deal with it. When I called them, they came out. We're having a problem in my house with some spiders. They were very polite and pleasant, they got the work done and they left. They told me exactly what they were going to do first before they did it. They focused on the corners, and on the outside, they focused on the top of where the lights are, and in the garage, they went to the corners.
They told me that because of the spiders, they're gonna come inside the house and spray right there by the corner of my kitchen, and they showed me where they're gonna do that. They said they were gonna put something in the garage, in the corners, and then spray. Then they went out in the yard and they told us that they were gonna spray up in the little area cracks that I have in the back and in the front.
We are really happy to hear that our team was very thorough and appreciate the feedback! Let us know if we can assist moving forward!
Reviewed May 31, 2023
Hawx is pretty good. Everything's been fine with them. They're pricey but it is what it is. Last time, we only had the tech do the outside. This month, we're going to have him do inside and out. He's real good. He knocked down the wasp nest on the front porch and on the back patio and did his job and said adios.
We appreciate your honest feedback, and if we can do anything to assist you, please reach out.
Reviewed May 31, 2023
The techs were very friendly. Their cost was also reasonable to me. They're supposed to come out once a month. And it's been over a month. I actually need to call them and try to figure out if I am supposed to call and schedule it or are they supposed to come out here.
We are so happy to hear that!
Reviewed May 31, 2023
My bill with Hawx has never been this high. When it was coming to me at the other address, I was paying $49 a month. Now, I'm paying $100 a month. I have the little things around the house for the termites. I also saw some insects in the house. They say we have two different contracts with them and that confused me, because this is the first time we’re having two different contracts with them.
We appreciate your honest feedback, and if we can do anything to assist you, please reach out.
Reviewed May 31, 2023
When I signed up with Hawx, I got the termite treatment for free. The techs were awesome and very thorough. They provided pictures of everything as they were doing it. They also had very good follow-ups and had always been on time. I've only used them for one quarter out of four and so far, so good. It's been seven weeks since they did their first spray and everything's been good. We also added on the outdoor spray for mosquitoes and that was a drastic difference within 24 hours of the spraying of the trees. It was very good.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it! Let us know if we can do anything for you in the future.
Reviewed May 31, 2023
We have bad spiders. The tech was really helpful. I had looked up the company online before we signed up and they didn't have great reviews. I asked, "What are you guys doing to change that? So, if I sign up with you guys, like am I gonna get treated the same?" They said they were doing a lot to work towards getting their reputation back up. I could definitely tell because the technician addressed that problem too and he didn't have to. He was great.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it! Let us know if we can do anything for you in the future.
Reviewed May 31, 2023
The guys from Hawx who came out were great. It's nice that they came out when they said and they did what they were supposed to. They give like these four-hour windows, so it's hard not to squeeze them in. The first guy was mostly outside. I talked to the second guy a little bit just because he came in the house and sprayed some window sills and doorways. Since our services, there are still an ant or two that gets in here but for the most part, it seems to have helped. The mosquitoes are not as bad, and we have a couple of traps in the garage and those grab some little critters. Having Hawx is not cheap, but it's working. So, it's worth it to me.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it! Let us know if we can do anything for you in the future.
Reviewed May 31, 2023
Hawx does the pest control treatment they do at the house, inside and outside, every other month. Their technicians have been very polite and good. Since we had their service, no insects are coming inside and I don't see them anymore. It looks like the treatment is working. I would recommend people to try it.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it!
Reviewed May 31, 2023
The gentleman from Hawx who came to knock on my door was very professional. I liked the way he explained himself and how he explained the service that they provide. He also explained to me that the chemicals that they use are very strong and they would take care of the problem. He sprayed the whole area that they promised me that they were going to do for the ants, mosquitoes, and spiders. They treated it very well and immediately, I saw the difference. There was a lot less pest activity. My service with them is scheduled once a month and I would recommend them.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it!
Reviewed May 31, 2023
We had Hawx before, then a guy came to our house to let us know that they were in the area again to see if we wanted to sign up again. My husband was at the door, and they didn't have to do much of a presentation for us. We got the contract again last month. Last month, I left the house so they couldn't spray inside, but they did something for bees outside the house ‘cause that's what I wanted. This time, they came out to spray for bugs. Because we were having a party on Saturday, the guy came out on Friday, and everything was fine. There was not a bug in sight.
The guy that came this time was fantastic. I saw him treating my grass and he asked me questions. He treated my whole lawn. He did the stuff for the bees and sprayed for all kinds of bugs. He did a really good job, and I was pleasantly surprised. I’ve gotten this treatment during the last 12 months and the techs sprayed some things down, but this was the first time there was something noticeable. If Hawx Pest Control would do whatever this last guy did at the house all the time, they would get 5 stars.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it!
Reviewed May 31, 2023
The three Hawx guys that came to the house answered every question we had, they were super nice, and they gave pretty good incentives on certain services that we already had. So, I was gonna end up paying less than what I currently have. They're doing the outside, and then the inside if I request it. Since I've had them out, I haven't seen any ants and there were just minimal wasps. I did have a mosquito service and we still have a ton of mosquitoes. They gave me a letter saying that if the mosquitoes are still present, I could call them and they would come out and spray again. So far, Hawx is very responsive. If you call them, they answer. They're super nice and I don't have anything negative to say about them right now.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it!
Reviewed May 31, 2023
I moved into a brand-new built house in a new neighborhood in March and the pests haven't had time to build a nest, but I had a lot of ants coming. I had some ant hills come up in the yard and the front entrance had some little spiders. The tech took care of all that. He sprayed the whole house, and it was great. My daughter lives in the neighborhood over and I gave her the information on Hawx Pest Control 'cause she was looking for somebody. I've been giving their name out, saying that they're good, to neighbors and family.
Thank you so much for taking the time out of your day to leave us feedback on your experience, we appreciate it!
Reviewed May 31, 2023
I got in a 12-month contract with Hawx Pest Control and just started my service. They came out the first time and I haven't scheduled the next one for them to come out, but they're amazing. Before they came out, I had a problem with roaches really bad. I'm by the water, and it doesn't matter if I keep a clean house or not. Now, I hardly have any roaches. I am really shocked because I have had other pest control companies and they're not as good as Hawx.
Hey there! We are really happy to hear that your overall experience was a positive one! Thanks for taking the time to leave us feedback!
Reviewed May 31, 2023
Hawx Pest Control offered a flexible payment schedule that made me feel I wasn't investing in anything huge. I pay a monthly fee and they come every three months. Their every three-month visit is more expensive than the monthly fee, and they're allowing me to break that down over a period of three months as opposed to them coming today and I gotta pay $200 tomorrow.
They've been here once, and I don't have any complaints thus far. The guy came, and he was very and knowledgeable. He made sure he knocked on the door and let me know what he was gonna do then he let me know that he was done. I haven't seen any bugs, and that's one thing that's important to me. He told me something about the nests that are here though.
We have a brand-new home, which was completed at January of 2023, and what we're doing with Hawx is more preventative than anything. At that time when they were building the home and laying the foundation, they spray something and the house is not old enough to have developed any problems yet. I didn't have a problem, but I called Hawx and asked them to help me. We are catching it before it happens. This is a new community and I've had other pest control companies come and ask me, and I've already had to tell them that I've done business with Hawx.
Hey there! We are really happy to hear that your overall experience was a positive one! Thanks for taking the time to leave us honest feedback.
Reviewed May 31, 2023
I started with Hawx Pest Control a month ago, and the service has been good. There were some bugs around the windows and their service guy did a once-a-week treatment to control that. He explained to me why those kinds of bugs were showing up a lot and he said sometimes they get taken care of quickly. It varies house to house, depending on how many of those are around. He has done the treatment for three weeks, and it's controlled well now. I don't see those bugs so much anymore. Also, I did not have that many, so it shouldn't take much time. Hawx gives a detailed email with all the pictures on what areas they treated on the outside and inside and provides in-depth email information. It's a quarterly service assigned, but they will come and fix anything that we see anytime. I would refer them because they respond and take care of things. So far, it's been that way.
Hey there! We are really happy to hear that your overall experience was a positive one! Thanks for taking the time to leave us feedback!
Reviewed May 31, 2023
My experience with the technicians has been great. They gave a breakdown of what they were gonna do that day, then at the end of the treatment, I got the information on what they completed, with pictures, and what they covered. The only issue is that I had to call them out after my second visit because I started seeing bugs and spiders all of a sudden. They were prompt to come back, which was easy to get them to come out and put me on a schedule. After they left though, just over the weekend, I saw a brand-new spider web and spiders in my front porch.
Hey there! We are really happy to hear that your overall experience was a positive one! Thanks for taking the time to leave us feedback!
Reviewed May 31, 2023
I liked the service Hawx Pest Control promised to offer. It was indoor and perimeter servicing. They deal with the household. And the gentleman was kind enough to explain most of the work that he did. He also poured pesticide into our lawn. We have fewer indoor issues with pests.
Reviewed May 30, 2023
We're on a regular monthly rotation with Hawx and I don't have to call to set up a time. They routinely will come here when they're in this area each month. Today, I talked to the tech over the Ring doorbell and he told me that I did not need to be here for the service. He sent me pictures of everything that he did. So, I'm satisfied with it. Our main concern right now are the mosquitoes and fire ants. He put the ingredients and the amount of what was used. We have two in-house dogs and he knows how we're very protective of them, and we want all of our fence gates closed and secured when they leave. And they were both taken care of. We didn't have any problems with any pest activity after they came out last time. It was good. Our daughter uses Hawx and she recommended them to us. We were using another company but we weren't overly satisfied with them, so we figured we'd give them a try.
Reviewed May 30, 2023
The Hawx technician came in and did everything as he should have. I talked to him briefly when he came and rang the doorbell. He explained to me who he was. He came the day after I initially signed up with Hawx, so it was obvious that they were coming. We made an appointment the day before. He was very professional, polite, and very detailed. We didn't really go into details because I understood that they were coming to do a very blanket coverage thing getting all the traps and baits out that they wanted to put out and do the full house. I could tell he did everything because we have a little front door camera and we check in from time to time when there was motion. He was always out putting out bait or whatever it may be that he needed to do. He came into the house and did quick service. He did his job and he did it well.
Hawx, to my knowledge, is out of Baton Rouge, but it's still more of a local brand than a lot of the chain extermination companies. One of the good selling points was that they would come and take care of any cobwebs or nests or anything that they saw. Most exterminators would just come and just do a layer of spray on the inside and walk away and just assume everything was done properly, whereas Hawx was pretty much guaranteed to be very thorough. The price is a little on the higher side compared to other pest control, but other than that, they're very solid.
Reviewed May 30, 2023
I told the rep, Ashley, "I don't get paid for another seven days." She was able to knock off a bit of the initial sign-on fee, and it was more affordable to sign on. That was huge. The fact that Hawx transfers is amazing as well. If we move, they move with us. I've only had one round of eliminating pests, and so far, Hawx is great. I had a very large rat in my backyard. I walked the tech around the yard, and he did what he needed to do and placed the bait box. I haven't seen the rat ever since, and we're due to have another round in the next month and a half.
Reviewed May 29, 2023
Hawx knocked on our front door. We didn't go with them initially. But after looking at pricing and eco-friendly options, we ended up coming back to them and that was really positive. I called someone who ended up being at the corporate office in Utah and he talked us through the options. We told him our problems and he told us what they could offer, a solution, and pricing. The guy who had knocked on our front door who was part of the local branch actually offered us a better price. We brought that to the corporate rep's attention and he said that they would be willing to match it as long as we did our contract. We did and it's been a positive experience so far. We've been with them for a couple of months.
It was good when their techs came to treat our home. Both times, I was home. As a woman who stays at home alone by herself a lot, it's often unsettling for someone to knock on your front door. But the techs were super nice and they were patient when I put my dogs away. I pointed out places that we were worried about. Our treatments were correlated with spring coming in so pests were going to increase. But we haven't seen anything that was worse than when they started. Inside the home, I haven't seen any more ants. Outside, we're doing the mosquito thing. The treatment is keeping them at bay where it's not unpleasant to be outside. On the whole, Hawx is more expensive than the competitors in this area but it's worth it.
Reviewed May 29, 2023
Make sure to choose Hawx Pest Control. I had some centipedes outside my house, but now, there aren't any anymore. Hawx just visited me one time, because I've had the service a little less than 30 days. They sprayed around the house, in the garage and inside the house. I wasn't there, but they posted pictures and sent them to me while I was at work. The agent who came out and sprayed was really good and nice. He said, "If you have any issues, let me know. I'll come back out."
Reviewed May 29, 2023
We've had pest control where we are for two and a half years and I've paid a lot of money, while Hawx Pest Control is cheaper and they did a much better job than what I've been paying for. They came two days after we signed up. The guy that came out and did it was informative and showed me different things. He spent 45 minutes to an hour spraying my house versus the 10 minutes I used to get from the other people. So, he took his time to kill the bugs that I asked them to kill. He was very nice and knowledgeable. He did a good job. We still have bugs, but there's less than there was before Hawx came out.
Reviewed May 28, 2023
Hawx Pest Control has been awesome. The guy did everything he could with the house. My issue was with the roaches and he took care of it. Some of them started coming back, so they went this morning again to take care of that. The techs have been very good, helpful and professional. They sit there, do their job and get it done quickly. They don't mess around and do what they need to do.
The cost, compared to other people that I got quotes from, is a little higher than normal. But you’re paying a fee for every month, which is good that they come out whenever you call them. It's worth it. But try to be a little different for another dynamic of people, like someone that can't afford that much a month, you will draw the attention of more clients compared to the market out there. When I call customer service, I don’t have an issue but it will be awesome if on Hawx’s website, they will have an option where you can set up the appointment instead of calling in. The website doesn’t give you the option of scheduling. But I love that they upload the report and who the technician is who went out there.
Reviewed May 28, 2023
Steve, Hawx Pest Control's rep, was good. I had a good experience. That's why we decided to follow through. Hawx Pest Control's tech was very presentable and professional. She reiterated everything that I went over with the representative the day before. She was very thorough. I was pleased with the customer service they provided. It also helped that she was with the information that she reiterated to me and clarified with them.
Reviewed May 28, 2023
We saw a couple of spiders here and there, but it tends to be normal. Even after treatment, we can see them for a bit, and then don't. We used to have Anthem Pest Control, and sometimes, when they would come out, we wouldn't know. We'd just know that they treated at some point or we might get a text later on. Hawx seems to be a bit more interactive, but I've only had two interactions with them, thus far. Initially, a door-to-door gentleman came to our home, and we spoke about our current treatment and how they differed from our service at the time. The other one was with Malvin, the gentleman that came out to do the treatment. He was very cordial, friendly and personable.
Reviewed May 27, 2023
They were all very nice people that I talked to at Hawx Pest Control. They did what they said they would do, and I was happy about it. The nice young man came to the door. They had come a year or two before and they said that they could get all the cobwebs done and spray around the house. That was good. What floored me is they had a special. The initial was $99. After, it was 55 monthly. But if I decided not to get the special, I would have to pay $199 after the initial work. I agreed on that. We have a patio that's screened in. After they were done with their work, part of the screen was off and I asked to see if they could come back. They should have fixed that immediately. I emailed the guy who did the work, messaged him, but I didn't hear anything from him. I thought, "Oh, it's okay. I'll just climb up there and try and connect it myself." I managed to fix it.
Reviewed May 27, 2023
I'm a new customer of Hawx Pest Control. We've only had one treatment. And up to this point, we are very satisfied. The sales guy was knowledgeable at explaining things and why their processes are different than others. And it seemed like it was worth giving it a shot. The tech said to give it a few days, because generally, we would see more pests because they're coming up out of the ground since it has been treated and they're trying to get away from it. And he explained all the processes that they would do. He sent us a report afterwards, and showed us pictures of a lot of the areas that he treated. Hawx is a little more expensive than some of the other companies that we have used in the past, but you get what you pay for.
Reviewed May 27, 2023
I was desperate for somebody to come to my house because I had a fly problem. I googled exterminators, and I called Hawx and they were available. I loved it. I called them on Thursday and they were here by Saturday. The technician was very nice, very professional, and very thorough. Since using their service, I have not seen any flies. The tech did tell me because he was spraying that he might flush out some pests, but I only saw two, which is good, and they were dead. Overall, it was a very good experience.
Reviewed May 26, 2023
The tech was very prompt and courteous. The only thing that I've noticed before was the little spiders and after the service, I haven't noticed that there are any more than there were before.
Reviewed May 24, 2023
It was my first time having Hawx and it was a good experience. The only thing that I don't like with them is that I started seeing more spiders but the tech said, "You're gonna see those for the first couple of times, but then they'll be gone after two to three months." I said, "Okay. Well, summertime will be almost over by then, but anyway..." But as far as everything else, it's good to have.
I am so glad to hear! If you keep seeing spiders feel free to reach out and we can do a respray!
Reviewed May 24, 2023
The lady who came out was very thorough. She not only talked me through what she was gonna do in the areas that I pointed out that she was gonna treat, but she also showed me some additional areas that needed to be treated. Every step of the way and everything she did, she took photos. So I knew that she covered the areas that we had discussed. Then she had me do a walkthrough with her to point out even after that what she had done. She outlined also the time frame within which they'd be coming back, and if I needed anything in-between time, to reach out and let them know. So far, so good. We've seen a hornet or two, but it wasn't a swarm so much that we were scared about going into the yard. So the treatment so far has been very effective. She was on time and very professional. I was very pleased.
Wow, thank you for the awesome review! We're stoked to hear that our techs could take care of those pesky pests for you.
Reviewed May 24, 2023
I had three different techs coming out and out of the three, I had two that I really liked when they came and did the preventative care because they explained things to me. They talked to me, asked me if I had seen any other insects, and explained it to me. With the other guy, he was looking at me like, “So, you just don't understand if you have this problem, that you’re gonna have this problem, it's gonna get better.” I don't like that kind of look because this is not my area of expertise. It's for him to explain it to me. But the other two did a good job. The very first technician I had, I really loved him coming out.
I am so sorry that one of our technicians acted that way. But, I am so glad the other two were helpful!
Reviewed May 22, 2023
I have big water roaches, crickets and some spiders. They've done one treatment already and the tech was very nice. They told me that if I see something, I can call them. Yesterday, one big roach came in my garage, but I didn't see those for a month. There has been a humongous difference in insect activity since they treated. I've helped my neighbor get Hawx. I've recommended my auntie to get it as well.
Thank you so much for the review! I am so happy it helped!
Reviewed May 20, 2023
Setting the appointment with Hawx was straightforward and to the point because I was at work so I was rushed. The technician understood that. He came in, did what he had to do, and he was gone. The pest activity has decreased since then.
Reviewed May 19, 2023
I had my first service. The technician was fine. She was very positive.
Reviewed May 18, 2023
They're supposed to come every three months. But if I have any issues in between times to call and they would come out. When they were here the first time, they sprayed all around the house. The guy that was here was very pleasant and informative. he didn't skulk around the house. He knocked on the door first and talked about what he was gonna do. So I do like that. They did a good job.
We are happy to hear that you've been satisfied with the service we have provided! If you need any assistance don't hesitate to contact us!
Reviewed May 18, 2023
I signed and fulfilled a one year contract with Hawx. I did not wish to renew the contract and emailed them, per the contract, with 30 days' notice. I was told I had to speak to an account specialist. I responded that I did not want to speak to anyone. I just wanted to cancel the service. Repeatedly I said this. I was told my account was still active to which I again said I was not interested in their service and would not pay further invoices. Then they sent a crew to my property. I sent them away and again communicated by email that I did not want their services.
While I was away, someone came and serviced my property. I was furious. I called their office and told the person answering the phone to cancel my account. She said she couldn't do that and I was put on hold for 25 minutes before I hung up. I checked the BBB and saw many complaints for the same kind of experience. It was just ridiculous that numerous emails from me were not sufficient to cancel my account.
Hey, this is Natalie with Hawx customer care. I am so sorry to hear of your negative experience you've had, and I would like to investigate this matter asap, please take the time to email me at natalie@hawxservices.com so I can see what we can do to better of your situation.
Reviewed May 18, 2023
We signed a contract for pest control services, and never received them. When we called to cancel we were told there was no longer a service provider in our area and that they would not reimburse us for our unreceived services. We were then told that in order to get out of our contract we would need to pay over $700. Do not sign a contract with this company!!
Hey Mandy, we apologize for the negative experience you've had but these are not business practices that we follow and we would like to look into this matter for you! Please reach out at natalie@hawxservices.com so we can assist you!
Reviewed May 18, 2023
The rep was quite knowledgeable and seemed to know what they were talking about. We have little rats because I have lots of trees around this area. The techs put traps outside for the rats and they put some stuff up in the attic. My attic's been difficult to access, but they managed to put some sticky traps in there. The little rats are smart though. They seem to avoid things. I know they're down in the damn walls scratching around in there, but we'll just keep doing the traps and see if we can take care of them. The techs spray the perimeter, too, for insects. All in all, Hawx Pest Control's price is right and the service is nice. The techs are very friendly and courteous as well. They come out if you want. You can call them up and they'll come out and take care of certain problems you may have encountered with rats or insects. They'll make a special trip too.
Thanks for the great feedback on your experience with our company! We appreciate it!
Reviewed May 17, 2023
Hawx Pest Control's rep came to the door. He gave me his name, told me who he was with, gave me a business card, told me the services that they offered, and asked me if I would be interested. At first, I said, “I'm not sure because I know the lawn company that we use, they also do some type of basic spraying.” But after I spoke to my wife and she said, “Yeah. Go ahead and do it,” I was like, “Okay.” The rep told me what he would do on the iPad and that within the next couple of hours, he would have a technician out. An hour and 45 minutes later, a technician showed up. He went over everything with me verbally when he first arrived, told me what he would do, and told me what type of equipment he would have out and the stuff that would be in the yard. He started doing those things. I watched him for a few minutes and I let him go so he could take care of his business. Hawx is a great company, and they did what they said they would do.
We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.
Reviewed May 17, 2023
When the rep gave us his spiel, we appreciated the time he took to explain what they offered, and we've been pleased thus far. We've not seen any evidence of their service not working, so I'm happy with that. The technician that was out there was amazing, kind, and all about business. He took pictures of his work, and then sent us a report. Overall, it was 100% satisfactory.
We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.
Reviewed May 17, 2023
Our experience with Hawx Pest Control was great. They introduced themselves to us. They came knocking on the door. They explained what their process was. They do a lot more than what my previous pest control company does. So, I decided to go with them and they were thorough in doing stuff and investigating to look for any type of spiders. They went beyond and above the other pest control companies I've had. So, I was impressed. The rep showed me everything and was thorough. He was also courteous and professional. The techs inspected everything, laid traps, found where the spiders were possibly hiding. They took care of the issue. They were also thorough in their business as far as spraying. The techs were two brothers and both did different things. It took them a while to go through the house and spray the yards. They took their time and did everything that the company said they would do.
We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.
Reviewed May 17, 2023
The technician, Austin, called me to let me know that he was on his way, and then he came to the door. He had great customer service. He asked me what I wanted and I told him and everything was done properly. So far, I haven't seen any fire ants, besides the first week. Like Austin said, these things from the outside are trying to get in. I saw about two things coming to the house. But after that, it's been quiet.
We appreciate the honest feedback, let us know if you need anything in the future.
Reviewed May 17, 2023
The salesman was nice. His offer seemed a good one. I get a notification that the tech is coming, but I don't see him. The first time, I saw the gentleman that came. He came to the door and told me what he would do. He was a nice guy.
We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.
Reviewed May 17, 2023
Hawx helped me cancel my contract with my old pest control company, and then set up a contract with them. They were here the next day taking care of everything that I was unhappy with. My old pest control company was supposed to come inside and spray inside for bugs but they never did that. So Hawx went ahead and took care of it. The technician was very nice. He knocked on the door and said, “Hello,” and his name, and then came inside and treated it like it was his home. He said that if we had animals, we should make sure that they don't go licking the grass after a little bit because they had sprayed the grass for pests. So far, I'm having a great time with Hawx. They're one of the friendliest companies that I've had for pest control. They get their job taken care of. They take it very seriously in a very professional and friendly manner.
We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.
Reviewed May 17, 2023
When the tech came in the house, he made sure he put booties on his boots. That way he didn't track anything in, he did his thing, and then went outside and did the yard. It was good and pretty quick.
We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.
Reviewed May 17, 2023
I had a great experience with Hawx Pest Control. The tech came out and did the regular things, spray stuff around, and cleaned up all the cobwebs. The customer service was good. I rarely have spider situations now. You need to get with Hawx.
We are really happy to hear that your experience with our company was a positive one! Thank you for taking the time out of your day to leave us feedback.
Reviewed May 17, 2023
Hawx services my mother's home, and I called them for an unscheduled visit to follow up on a problem we had there, and they came right out. They were very professional and courteous. They took care of the issue that they were called for. I like that Hawx would have scheduled visits if you got a service for a year, but they would come out for an unlimited trips as needed despite the fact that the minimum was quarterly. But anything in between, I just call them and they will come out for anything, which they did. So that was the biggest selling point.
We really appreciate your feedback! Thank you so much!
Reviewed May 17, 2023
Somebody came to my door and said that they could get rid of ants. We tried different ways and couldn't get rid of them. So, I thought, "Talk to my brother and ask if we could try them" because they were more expensive. We did. And they got rid of the ants. So, I’m glad. The tech was very knowledgeable, polite and thorough. I'd tell more people about Hawx Pest Control, but they're too expensive for anybody. A monthly charge of $45 a month is a bit much. Most people charge a lot lower than that. I've told my friends about it, but when I talk about price, they say, “No way.” If Hawx lowered their price, I would get more people going their way. They shouldn't charge somebody on a monthly basis if they do not come out on a monthly basis. But the service and them getting rid of the bugs are A-plus.
We really appreciate your honest feedback! Thank you so much! We will take this into consideration.
Reviewed May 17, 2023
The service has been great. They've been really responsive, especially Kenneth, the rep they sent out. He's been great to work with. It's been a great experience. Everybody's been friendly that I've talked to.
We really appreciate your feedback! Thank you so much!
Reviewed May 17, 2023
My experience with them has been very positive. They sent me an email saying who was coming out and it had a picture of the technician. He was very respectful and did a thorough job. Ke knocked on the door then stepped a good ways back and reintroduced himself. We walked around the house so I could show him where everything was. I also opened the garage door so he could spray in there as well.
He knocked on the door again and stepped back before he left and said, Here's what I've done. Just wanted to see if you have any questions." Hawx even sent me videos of where he had sprayed so you could see the area was wet and that he had done what he said he did.
Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!
Reviewed May 17, 2023
Hawx reps were in the neighborhood because they have quite a few different houses in the area that they treat and they were doing a promotional deal because the more houses in the area they could treat, the lower the cost. They gave me the whole breakdown of their company, the history, their goals, and how they operate. I liked what I heard so I signed up with them.
One of the best things that I liked about this was they evolve. When you got certain pest companies that are around, they use the same ingredients and don't change anything. But Hawx redesigns or if they find something better, they will shift and they're not afraid to say that there is something that's different or better over time. I like that idea. Also, I've got kids and the fact that I could put the kids around immediately was definitely a plus.
They came out to do the first pest control and when they were done, not only did they describe or say what they did, but the tech took pictures of everything of the area that he did. He took pictures before and after of what was done. I was really impressed with the wasp nest that they took down and showed a picture of it before and after. It was quite extensive and they took it very serious. After the treatment was done, it cut down all the outside bugs and the wasps haven't come back.
Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!
Reviewed May 17, 2023
They have a good price. They're also doing well. Not a mouse once since I called Hawx. Hallelujah. But I'm getting ants and they're working on that.
Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!
Reviewed May 17, 2023
The level of pest activity has been a lot better since Hawx started treatments. Working with them has been great. They sent a tech to do a follow-up. They provide good service.
Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!
Reviewed May 17, 2023
My experience with Hawx Pest Control has been very good. The initial contact was very professional and knowledgeable. They walk through everything step by step, and from what I can tell, they've done a great job.
Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!
Reviewed May 17, 2023
The Hawx Pest Control reps were very professional, friendly, courteous and did a good job. This was the first visit, so it was scheduled over the phone and everything was fine. The gentleman who came was very nice, but I'm still seeing spiders. That's what Hawx was treating for, so I have to call and get them back out again. But I had sand that was brought into my yard, so they most likely came with the sand.
Hello! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything moving forward!
Reviewed May 17, 2023
The company that we signed up with initially wasn't doing a good job, and Hawx Pest Control was gonna go more than what the other people were gonna do, so we switched. Hawx talked to the other company for us, so we didn't have to. They canceled that for us, and we've just been with them since. Right now, I'm paying 50 something, and it's an automatic withdraw.
The technicians are very nice and communicative. I like it 'cause they help, and they explain what they're gonna do. Especially the guy that came last time, he explained everything in detail. I had no idea what the little boxes were, and he made sure to tell me not to touch them and just leave them in their places, and they’ll come and check them. I'm happy with Hawx Pest Control, and soon I'm gonna be wanting to do the mosquito thing.
Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!
Reviewed May 17, 2023
The techs are supposed to come every 90 days and look around the area outside the house. If I need for them to come inside, they will spray. My tech is a nice and polite guy. He let me know what he was gonna do and asked me if I had any questions. He also asked if I needed for him to come inside and spray anything. Since the service, I don't see any bees or wasps like I used to. Try Hawx. The cost is reasonable so far and they're very nice.
Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!
Reviewed May 17, 2023
Working with the techs was fine. They told me everything that they were doing and there were no issues. After the first time they sprayed, we haven't seen anything other than the pests that were dead. They've done well so far.
Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!
Reviewed May 17, 2023
Hawx Pest Control provided extra services that my prior pest control people did not. Hawx was a bit more expensive, but when they went through everything that they do with the additional stuff, I thought, "I'll give them a try and see if it's worth it." They did a really good job. The technician came out and talked to me before he did his stuff and told me what he was gonna do. When he got done, he told me what he found and and everything looked good. He was really nice, as well as very friendly, thorough and impressive. Hawx Pest Control has only been out here once, but so far, the cost is very fair. They also said, "Just call and we'll be back out," if we notice anything, but I haven't noticed anything, so I haven't called them.
Hey there! We really appreciate you taking the time out of your day to leave us feedback! Let us know if we can do anything in the future!
Reviewed May 17, 2023
I gave Hawx Pest Control a call, and they came out and discussed how they do things. They lay out more spray, and they spray more of a width of an area than the other company. Also, I have a dog so I wanted to make sure that it was pet-friendly which it was. They come out every couple of months. They've done the initial and the second spray. The second time, I was at work, but my wife was there and she said they were thorough. So I trust what she says. The techs did the same thing as my last pest control, but they were doing for ants and bees also. They fogged for mosquitoes in the backyard for me too. They said if I'm not satisfied, just call and they'll come and re-spray for nothing, but I haven't had any problems. They put in mice traps in my garage as well, 'cause I get a lot of mice during the winter. The mice traps they brought in for me were the plastic big ones instead of those little paper things, and I like those better.
Hey there! We really appreciate the feedback! Thanks for taking the time to leave us your feedback!
Reviewed May 11, 2023
The Hawx techs are fabulous. Their answers are short and they're very thorough. The price seems okay too.
Happy to hear!!!
Reviewed May 11, 2023
The salesperson was genuine. He wasn't overly pushy about trying to sell his product. I understand paying $10 extra a month. They told me I have unlimited calls if I see something. The technicians came in two different days to check up. We appreciated that. After they sprayed for wasps last week, a wasp got in. Whatever they sprayed worked. The wasp was very weak and couldn't sustain flight. It was laying on the floor for a little while and trying to fly but couldn't. Hawx could improve on their consistency though. When we first got there, they did this immaculate report. They emailed me with what they did. The second time, they did not. They performed the work, but they didn't document it like they initially did.
Thank you so much for this review! We always love feedback!!
Reviewed May 11, 2023
Hawx has done everything they said they would do well. We had rats in the house, and they helped us with that. They've set stuff in the house. They also put stuff outdoors because that's where most of the evidence was. We're in Florida and you have rats in Florida all the time no matter what you're doing. We've had a few dead ones lying in the yard and Hawx is gonna keep checking on it every month to make sure everything is working the way it's supposed to.
We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!
Reviewed May 10, 2023
When a Hawx representative was driving through the subdivision I live in and trying to get people to sign up for the service, he knocked on my door and we had a really good conversation. He's about the age of one of my youngest one, and he played football. I coached football and my kids play football. We were looking to have the house sprayed anyway. So it kind of worked. They treated the outside of the house. They did a great job. The tech told me what he was gonna do and how long it was gonna take, which I like. He did exactly what he said he was gonna do. I was pretty happy with it.
We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!
Reviewed May 10, 2023
Their tech Eric treated the house we bought and we had a few good results. When he back back, I did a different kind of treatment and it's showing improvement for us. Eric showed up in a timely manner and said what he needed to do. He gave us some advice and was very thorough. The first company we had didn't do the yard but Hawx did that too.
We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!
Reviewed May 10, 2023
I was impressed by the door-to-door salesman's confidence in the product, and in 10 to 15 minutes we were sold. Hawx came out one time to treat the inside and outside of our home, and the guy walked us through what he was doing. He was nice and respectful. We've had some wasps come out, but it’s that time of the year. They weren't out when Hawx first came out. We're expecting Hawx to come out to do the second treatment, and I'm assuming when they come out the second time, it'll take care of that problem. It's been a great experience so far, and we're looking forward and continuing moving forward.
We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!
Reviewed May 10, 2023
We had Hawx Pest Control a couple of years ago, and we thought it was a little expensive, but it was okay. In an area where we live, it's in the woods, one needs to have some kind of pest control. My husband thought he could take care of it, but he's died. I needed to have someone, so I called Hawx to get service again. The man I talked to said I'd be getting a $100 gift card for new customers and I was a new customer, but I haven't received it. Other than that, the tech who came treated what he could and did a good job, but there was predictions of rain, so he didn't do the granules around the foundation. I asked him if he could do the granules, and he said, “No. You'd probably have to call.” I'd like for him to come back and do that.
We would love to help get you that giftcard! Please email me at jenessa@hawxservices.come and I can see what I can do to help!
Reviewed May 10, 2023
The rep set up services and gave me a date. The tech sprayed to keep pests out. I recommend Hawx.
We are delighted to hear that you have been satisfied with the service we have provided thus far. We look forward to keeping your home pest free!
Reviewed May 10, 2023
They gave me a really good rate and locked it in for me so it wouldn't go up or down. I schedule service through text message and they tell me when it's time for the new treatment and when to schedule. They ask what time and day works best for me. The techs did outside pest control. They did mosquito bombs and treated for fire ants and spiders. Pest activity has diminished since they've been out. Hawx is affordable, thorough and professional. Plus it's transferrable.
We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!
Reviewed May 10, 2023
Scheduling was really easy and the techs were really informative. They came to treat for fire ants and the usual outside pests. We also had a small wasp nest. Our backyard was overgrown so I don't fault them for missing a spot but other than that, they did amazing. The tech was friendly. We also found out that we have termites and he showed me a video that was really informative about them. I really liked that. But they said that was a separate service and we have not signed up for that yet.
We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!
Reviewed May 10, 2023
My tech is really nice. He spoke to me about everything they offered and the things he was gonna do that day. He asked a few questions like if I had kids and about the different things he could do. He asked me to not make my baby get out of his room for an hour because he was gonna spray. He explained everything well. Since the treatment, I haven't seen any spiders or ants.
We are very lucky to have employees on our team who strive to provide great service. Don't hesitate to let us know if there is anything else we are able to assist with!
Reviewed May 9, 2023
Hawx is good. They've been spraying per month. The tech who came knocked some cobwebs and bee nest down. He was very professional and did really well. I was satisfied. He was really cooperative and he helped me a lot in what I wanted.
We are always happy to hear when customers notice how thorough we are! Thank you for taking the time to leave a review!
Reviewed May 9, 2023
I canceled with Hawx Pest Control because they did not tell me the truth when I signed up with them. I had someone come to my door. They were going through our neighborhood, trying to get clients. And they told me that they were less money than everyone. But they were more expensive because they charge by the month. And they told me mosquito treatment was included. But it was not included, because I got sent something asking if I wanted to have that service. So, I called and asked about it, and they said they did not. And I said that I was told that it did, and that this was by a Mormon company and this person was a Mormon, which I checked and he was, but it was bad information.
They got me under false pretenses, so I called and canceled, and they said I signed a 12-month agreement. I said they couldn't make me stick with that. Because he said he would try to get it for me free when I called there and talked to a third person. But by that third person, he said that he would check with his boss, he came back and said, “We can give you one month of free mosquito treatment. But after that, it would be X amount.” I said, “I don't want any of your service because you're overcharging. So take me off the list and I can tell you right now that I don't care what I signed. It's not gonna hold up.”
I told him, “I have his name. I have everything they told me.” And he said, “No problem.” And I got something canceling. They came one time. I know they have great reviews because they told me what great reviews they have had, and that they're number three in the rank of all of these things. They got $50 from me to come here one time when no one charges that much one time. They charge 49.99 a month. Not a quarter like everyone else, which is only $80 a quarter. So, they're way more expensive. They made me think they did something more than other companies, and they don't. They named off the names of the people who they said were signing up. I talked to them. They did not sign up with them. And this is an over 55 community to boot, so it was shady.
These are definitely not business practices that we follow, and we would like to look into this matter further. Reach out to me at jenessa@hawxservices.com!
Reviewed May 9, 2023
I'm a satisfied Hawx customer. I like their pricing. They were very respectful, and they explained their services.
We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!
Reviewed May 9, 2023
I had one person come out one time. I had a bad infestation of fruit flies. The man did an outstanding job. He got rid of the infestation. So, I was extremely pleased with Hawx Pest Control's services. I would strongly recommend them.
We are very lucky to have employees on our team who strive to provide great service and really go the extra mile to address each customers concerns. Don't hesitate to let us know if there is anything else we are able to assist with!
Reviewed May 9, 2023
Our Hawx Pest Control door-to-door salesperson was amazing. He was on his third day, and he was kind and respectful. The technicians that came by were fantastic. They came in, did what they needed to do and got it done quickly, which was nice and helpful for us. They're perfectly priced, if not lower than competitors in this area. We noticed a huge difference in the outdoor area with bees and bugs.
Hey, thanks for the sweet review! We're happy to hear that our techs provided you with top-notch pest control services.
Reviewed May 9, 2023
Hawx Pest Control's salesperson came by and talked me into it. He showed me different areas that he noticed that being a new home, you wanna identify with the builder to, "Hey, they need to caulk on these areas." He also said, "I'm gonna spray here sort of prevent for anything getting in there." And he was efficient, friendly, and earlier than the time that they posted to me. So, it was good.
Hey, thanks for the sweet review! We're happy to hear that our techs provided you with top-notch pest control services.
Reviewed May 9, 2023
Hawx Pest Control is one of those that are able to spray sidewalk inward, which not all of them are licensed to do. Also, they were available for weekend scheduling, which made it much better. I was very happy with them. The lady was very detail-oriented.
Reviewed May 9, 2023
Hawx came out to spray the yard for bugs, ants, and spiders and to spray the ceiling on the outside of the house. I called them to set up a schedule. Someone answered the phone after an automated caller answered. After that, we set up the schedule for them to arrive on the following Monday. They told me that they would call me half an hour before arrival. The technician was very friendly and very helpful. So, it was a good interaction. As far as the cost, the person who came by the house offered the service for $49 per month. Then when I called them, they wanted to offer it to me for $55. I said, “No, I wanna do just 49.” So, they said okay. But then, it was for a month. I didn't think I needed it every month because I just have a few ants outside. They're not inside being a bother. So I said, "I don't need it every month." They allowed me to set it up for every quarter instead. It's okay so far.
The only thing, though, is their website is difficult to use. I called them about that because there was supposed to be an evaluation that I could do on the website. I went on the website. The link to the evaluation wasn't working. There was a button and even though I clicked it, it didn't work. When I called them, they also couldn't figure out how to get it to work either. So, it was a hassle to try to get a workaround to submitting that evaluation. I tried to call the local office regarding that problem, and there wasn't a number to the local office available. So, I had to call the central office, and they tried to help me. So even though I was serviced by a local office, there was no way for me to follow up with them locally when there was a problem with the website or just to leave that kind of feedback.
Thank you for the honest feedback on your experience, we will take this matter into consideration! We appreciate it! Let us know what you need in the future.
Reviewed May 9, 2023
I liked that Hawx Pest Control could come out fast. However, I've been calling them for a long time trying to reach somebody as far as canceling my service. Every time I call, they transfer me over and I do not get anybody. I'm supposed to receive a call back. Nothing happened. Because I'm not able to use the service. The tech said it wasn't too much they could do because I live in an apartment. So, he put some traps and some ant stuff down and that was it.
We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!
Reviewed May 9, 2023
I was looking for a new company, and I called Hawx and the gentleman was courteous and didn't seem to be very pushy in what he was doing. Had he not been courteous and if he had been pushy, I would not have selected them. We have a quarterly service. They're treating indoors and outdoors for normal pest control prevention as well as rodent prevention. I have many boxes that they refill. They've only been out one time so far. The technician was very nice, was on time, and I could tell he did a thorough job. I liked the fact they took pictures along the way during the work to make sure they did certain things. So far, the prevention has been effective.
We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!
Reviewed May 9, 2023
Hawx Pest Control was the most affordable. The experience was swift. The tech was very informative. Hawx has only done one treatment. But I recently began to see pests again so I'm gonna call them back out because they come out any time that I call them. It's included in the yearly contract.
We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!
Reviewed May 9, 2023
Hawx comes out every three months like they say they would. They spray the outside. They put the ant stuff down and all that good stuff. You ought to try them out. They'll work for you.
We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!
Reviewed May 9, 2023
We recently just signed up for Hawx. Their price was good. They were very friendly and then within the next two days, they came out and swept down webs and put down stuff for spiders outside, and did the mosquito spray. They did pretty well from what I could see so far. I recommend Hawx.
We are delighted to hear that you've been satisfied with the service we've provided thus far! Let us know what we can do for you in the future!
Reviewed May 9, 2023
We have pest control and termite services with Hawx, and it was no problem scheduling. They wanted to come out quicker than I could want them to come out. I had other plans, so I had to schedule them out a little bit further. But within days of me contacting them, they wanted to come out. They tech was really good. He explained what he was gonna be doing and how he was gonna do it, the process, and the chemicals that he used. He even explained how far out in the yard he treats and he explained, again, how they come out once a year for the Sentricon stations. He was very thorough with his explanation and knew what he was talking about.
As far as the pest activity since then, I've seen a lot of stuff laying around the perimeter of the home. I still see the little earwigs in the kitchen, so I was gonna call them back to schedule them to come back again, but there's been less activity. Cost is great compared to others that I had called and got estimates on. Everything was great. There was a little mix-up with the payments, because they were coming out automatically. There was a mix-up with my initial payment versus the monthly payments where they had taken out too much money at one time. When I called the company, they reversed it and refunded me immediately for it. They had no issues with it. So, so far, I'm pleased with it.
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Reviewed May 9, 2023
The dude who came out did all the spraying and made sure that I understood and knew everything. He even went and made sure that my parents had got the referral because I forgot to say something about it when I first made the appointment. Hawx treated us for ants and removed some of the wasp nest that we had. They were not active but they were still there. He also sprayed for flies and mosquitoes. He said that I shouldn't have to do anything at this time, because it was about to rain. But the only thing that I really have to do next time he comes out if it's not looking like rain is to water the yard about six feet away from the house because there’s stuff that they put out there for the ants. After this one, he said to give them a call in three months or they would call back and just schedule an appointment, because they were every three months.
On the first day after Hawx was out, I saw a little bit increase of the ants and flies but soon after, they were gone and I haven't seen any ants in our yard. I was told that would be normal for the first few days because they tend to get more active because the poison’s working. People should go to Hawx. The dude was nice and helpful. He said that he deals with this area, so they're more likely to get the same person who came out there. My parents have the same technician.
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Reviewed May 9, 2023
I had meadow bugs and Hawx reduced it. We still have one from time to time but that's very normal in South Carolina. The tech said that if there was still a problem, he would come back out at no charge. We've only had one tech come out so far because we're doing the quarterly treatment and he was great. I was originally signing up for mosquito spray as well and he didn't lead me in any direction. He gave me knowledge about where mosquitoes live and how they would just fly back in over the top of where he was able to spray out in my backyard. So, we would still have mosquito problems and I ended up not getting the mosquito spray. So, it was very beneficial because he was looking out for us. Hawx is a little bit more expensive than some of the other places that I priced out but because they broke it down into that monthly payment instead of $180 every quarter, it makes it a little bit easier to justify the cost.
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Reviewed May 9, 2023
Hawx was able to schedule me in a week after I contacted them and the tech who came out was great, and I asked to keep him. He wanted to do a good job and he was likable. I trusted him. I've told several people Hawx is the best. But they're a little expensive. I let Hawx go for a while because they didn't come inside the house. It was too much money for them to just do the outside. They’ve only been here once. We don't have any bugs. This time was just an all-purpose start.
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Reviewed May 9, 2023
The rep was professional and knew the ins and outs of the business. He was willing to help and work something out for me to have a deal. He was a good person to work with. And so far, I'm happy with the service. Hawx has 360 days warranty, which means that whenever I have a problem, I can call them and they will come and fix it. The experience has been great.
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Reviewed May 9, 2023
The tech came out for pest, bugs and termites. He sprayed around the house as well as inside. He was professional. It was more like a prevention thing and he didn’t discover anything. I’m satisfied with my experience with Hawx.
Reviewed May 9, 2023
I am a returning Hawx customer. I had to cancel my service before because I sold my house. Hawx gave me $100 off the new start-up and an Amazon gift card for being a returning customer. They came out a few days later and sprayed, and it seemed to work as it always had in the past. The technicians usually just let me know they're there. I personally check the cameras afterwards to make sure they did what they said they were gonna do, and they did. They're professional at their job. I have recurring service and they let me know a few days beforehand in case I need to reschedule. They also send text reminders. I can reschedule or move if something's come up. If you want your bugs to go away for a decent price, Hawx is the place to go.
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Reviewed May 9, 2023
The tech from Hawx came in and it was quick. It was nice that the gentleman was respectful to everybody. He also used the brushes and cleaned out the exteriors. He did an excellent job. He did the web that I was seeing in the garage. It was taken care of. But I get these fruit flies type of bug.
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Reviewed May 9, 2023
The sales rep of Hawx was friendly and knowledgeable. They came and did the outside treatment last week. So far, so good. I would see spiders. But since the house and outside had been sprayed, I haven't seen any.
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Reviewed May 9, 2023
I like the services that Hawx offers. Their tech came in, did what he needed to do and left. I have not had the problems I had before since then. They have very friendly people that come out and do the job. They're very informative, too and their price is also great, for what they do.
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Reviewed May 9, 2023
When I signed up with Hawx, it was great. I have the quarterly service. If I ever want anything additional, we can just call. The techs were thorough. We saw them walking around the house. After they were done, they took pictures.
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Reviewed May 9, 2023
The tech from Hawx was thorough on spraying everything outside high and low.
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Reviewed May 9, 2023
Hawx' prices were decent. So, we decided to give them a try, and it's been good so far. We signed up for the monthly plan. Chris was great. I was able to get his direct line so that I could call him if we needed them to come back sooner than next month. We have three dogs and two cats and we are worried about fleas and ticks. We also have young kids so we didn't really want mosquitoes and bees. We did have carpenter bees in our wood. We specifically called them to get the bees removed. You can't get rid of all the mosquitoes and all the bees because they are transient beings. So, we've seen them here and there, but it was not as bad as before. As far as the cost, Hawx is competitive. We had another service come knock on our door not too long ago and Hawx beat them in price, especially since we had the flea and pest control wrapped in with our monthly stuff. The other company was gonna charge us almost $100 more for just fleas and ticks.
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Reviewed May 9, 2023
The customer service from Hawx was very good. We had some concerns about the chemicals, and the person listened, and then guided us through the ins and outs, so we were assured that everything was safe. They also knew that I had some issues with being able to have chemicals in the house, so they're working with me so we can put it in when it's a good time. The tech who came to do the outside showed us what he was gonna do and how he was gonna spray the eaves. We had some extra concerns about spraying places where wasps were getting into. He told us how he would make sure he sprayed those spaces. It was very hands-on, and then, he answered any of our questions. If you're looking for some dependable bug service to deal with your pest problem, these guys are professional, they show up, and they're affordable. There are a lot of services that may try to upcharge you, and they didn't try to do that.
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Reviewed May 9, 2023
Hawx has been good. They come out every three months. They put out traps for mice and spray for bees, ants and spiders. Within a week of them coming out, the mice were gone. We gotta call them back because the pest control guy that was here the last time said that if we've seen any more ants, to call them because it might be in our walls. They would come back and re-spray to make sure that they're gone. Out of all the people that I've had come to spray a house, they're the best one because they go over everything. They tell you exactly what they're doing and what to do about it if you don't understand what to do.
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Reviewed May 9, 2023
Hawx has been very professional throughout. They came out when they said they were gonna come out. They were super respectful of the property. They came to the door and told us exactly what they were gonna do. They wiped down any type spider webs in the eaves of the house. They went all the way around the perimeter with their spray and did a full yard treatment as well. At the end, the guy came back to the door and told us exactly what he had done. He let us know that if we saw anything crazy happen or if bugs started showing up somewhere, to just have them come out and they would take care of it.
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Reviewed May 9, 2023
We started working with Hawx a month ago. They are very pleasant. They didn't push. They've been over twice and they seem to be doing a good job. The tech is honest. He gives me very detailed information on what we're doing and he leaves me some literature about it. I'm very well-informed even slightly more than I'm capable of absorbing. They are concerned too. They want to make sure that the stuff they are using are okay for pets. They use something organic that goes into the wasp nest. That is important to us. We have two dogs who are outside a lot. We want to make sure that whatever they use, particularly around the house, isn't gonna hurt the dogs.
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Reviewed May 9, 2023
Hawx is more expensive than what I had but I like what was detailed to me in terms of the package and what they are going to do. The tech was extremely thorough and helpful. Outside, we haven't seen bees and wasps.
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Reviewed May 9, 2023
The guy who came didn't spray inside because he ran out and said he was gonna come back the next day. But he didn't come back the next day. He also didn't spray under the house. He only sprayed around the house. The ants are still here. It seems like their products don't work. Besides not coming out the next day when they said they were going to, they're nice.
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Reviewed May 9, 2023
It's been great with Hawx. Everybody is very helpful and informative. The services work. It's worth the cost.
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Reviewed May 9, 2023
When I signed up, Hawx asked me some qualifying questions about what I needed the service for. When they sent the guy over to do the initial walk-through, he discovered I was telling the truth. I like the fact they got rid of a wasp nest. They went through and cleaned the outside as well. They've come back but Hawx kept the warranty. That's what I like. They said they'll come back until they get it figured out. So far, I'm very happy with Hawx. They follow through.
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Reviewed May 9, 2023
Hawx did a great job and I have no complaints. Our interaction with their tech was flawless as well.
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Reviewed May 9, 2023
The last rep that we had was awesome. He was very friendly and if I had questions, he answered them. Also, Hawx usually sends somebody out within the next couple of days after we contact them for a service and everything has been wonderful since we used them.
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Reviewed May 9, 2023
I signed up to get service from Hawx every other month and the girl out here last time was great. They also said that if I've seen something they would come out.
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Reviewed May 8, 2023
I had a good salesman. He was a young man that I talked to and I was pleased with him. He was very personable, very friendly, and actually talked me into getting Hawx. We have a landscape company and I do my own spraying. I have my own circumstance right now and I have limited time to be home. I happened to be there the day that the young man came and he just impressed me with his bedside manner. I would need some help because I'm not able to be there all the time like I usually am. I took him up on it. If he had been more business instead of neighborly, I probably would have said no.
I usually will spray a couple of times a year and I never see bugs or spiders. But my daughter who was left there at the house with her two teenagers said they have been seeing some bugs. I got an ex-son-in-law to spray some chemicals on it before, but he doesn't know how to do a good job. I was wanting to spray the yard. The service with Hawx included the yard and the house, and even the garage. That was very thorough. The salesman gave me the very best price he could, which I really appreciated.
I had an experience with the initial service, which I was very pleased with. The next time was a few days later when the tech came to do our initial spray. I have a daughter there and she told me that the tech did the best he could do in spite of the fact that she recently moved home and it looks like a storage unit in there with boxes and everything against the walls. He really tried to cover every base that he could reach without having to move the storage. Both experiences were good and very friendly. I am going to have them come out soon again. I'm so glad Hawx came. I don't have to worry about anything anymore.
Reviewed May 7, 2023
I had some ants in my yard and they took care of it. They were so professional and kind. They were good. Their price is good. I liked how they did the service. I'm so glad I got them. I'm a happy customer.
Reviewed May 6, 2023
Called for one day only spray. Spoke with an arrogant agent which sent me an email to sign. Trusting her words while on my cellphone email I signed it, not explained right that I was signing a 6 months service for them. I called and asked to cancel but was told that I signed a contract to keep paying them for 6 months $50 a month. I told them that I do not want their service and they can keep charging but If I see anyone in my property I will call the police and charge them with trespassing. Even after "the contract" ended they kept charging for the 7th month!!?? I called my financial institution to cancel my payment and change my credit card. Even after this unpleasant unwanted monthly charge they wanted to charge some more reminding me that I have forgotten to call their service. This is a bloodsucking "pest" company!
Hi there, this is Sydney with Hawx customer care, I would like to apologize for the negative experience you've had. I also would like to take the time to investigate this matter and see what I can personally do to improve your situation. Please email me more information at sydney.johnson@hawxservices.com so I can address this matter and make your situation right!
Reviewed May 6, 2023
I was impressed with the salesperson that came into my neighborhood and solicited business. He had knowledge of what needed to be done, he showed me where certain areas needed attention and other areas didn't, what they could do and how they were going to do it. There was also the efficiency with which they were going to perform their work and the cost was extremely reasonable.
I have a dog that stays outside. I've also seen ticks and fleas in the yard. Hawx told me that they could take care of that. They told me where the most likelihood of those nests would be located and how they would take care of it. That was the big thing for me. They looked exactly where they were gonna go and did what they said they were going to do. They did a clean and thorough job. Recently, they came and did exactly what they said they were gonna do and more. They were exceptional. Now, there is limited pest activity.
Reviewed May 5, 2023
The nice young man from Hawx Pest Control was here a month ago, and he told us everything he was doing. He sprayed for us and so far, so good. I haven't seen the centipedes like we did before he came. He will come every three months, and he's only been here once when we first got started.
Reviewed May 4, 2023
Hawx gave me pointers on keeping my dumpster lids closed. The technician was a very nice man. He did an excellent job. I don't see any big roaches in the yard anymore. I still have fruit flies, though. There are just too many fruit trees around me.
Reviewed May 3, 2023
Knowing nothing about service companies in Georgia I trusted Hawx Pest Control's salesman who had the “Monthly service agreement “as he called it, on his tablet which could be signed electronically. After doing so, he sent me the Contract. Foolish me, I didn’t read the fine print. It wasn’t until we started having countless problems with them, which started at the onset, did I find out the contract I signed was a binding contract which would cost us $500 to cancel. I’ve spoken to several local companies here in Georgia as well and they do not require a contract. When I read all of the negative reviews from all over the country about how they’re a very dishonest and disreputable company I stopped beating myself up for being hoodwinked. Do not trust Hawx.
Hi there, this is Sydney with Hawx customer care, I would like to apologize for the negative experience you've had. I also would like to take the time to investigate this matter and see what I can personally do to improve your situation. Please email me more information at sydney.johnson@hawxservices.com so I can address this matter and make your situation right!
Reviewed May 3, 2023
Hawx was on time and communicated very well. It was good to have the guy here and for him to explain what we have to look out for. I asked him to come to the area where we keep some of the bug sprays. I came across a bug spray product which I've never seen in my life before. He explained to me what it contained. He said it was safe to use against flies and flying insects. I'm from South Africa, and we have quite a different product availability in South Africa than in the United States. Still, it's the same type of chemicals. But these are differently packaged and with different applications. He explained to me exactly what he was going to do. That was good, especially the thing about mosquito control. It's early days but I'm impressed by the fact that we have very few bugs flying around. In fact, I haven't seen them for the past two weeks after having the control done.
Reviewed May 2, 2023
Hawx had a salesman come to my door. That was actually convenient because we had an ant problem and I was getting ready to try to shop around. I just went with them. The technician that came out was nice and he followed up with us a week later. He was knowledgeable and helpful. The ants have gone down significantly. The problem was from what they said, it would completely go away in three days but we still have ants. I don't know if what they did was sufficient. The technician checked some other things that weren't scheduled for us to do. He didn't treat it because it wasn't part of the plan that we signed up for. But he looked at it to tell us if we needed it or not. It’s just that I'm not sure that the service was good.
The salesman initially told me that if we didn't like the service, we could cancel it three days after the service. But they were also giving us three days to see if the ants would go away, to let a chemical seep in and the ants take the bait. The ants went away for a while but they’re coming back. I did a plan and Hawx is coming out six times but it's sporadic throughout the rest of the year. They're coming back out at the end of the summer.
Reviewed April 30, 2023
I just happened to be outside when a Hawx guy was walking through. He was cool and we were just talking then he just told me what he did. I was already looking for that service. I was gonna go with Terminix at first because I had it in my old house. But he just happened to be there. For the inspection process, he asked me if I had dogs. I put my dogs up and they did their thing. They sent me pictures of things and let me know they were leaving and I closed my garage. He said if I saw anything after they treated it to let them know and they'll come out free of charge.
When I first met the sales guy, I let him know that I worked and he was like, "Well, we can just do the outside. So, you really don't need to be present. I'll just have the tech text you when he's on the way." That's what they did. They set the appointment and when he was on his way, he sent me a text, and then he sent me pictures of the before and after also such as the nest he took down and the areas he treated. For my most recent experience, they did the outside because I happened not to be home. The tech got all the wasp nests out and it was pretty good. They're gonna come back and do the inside. They just did the outside of my house and in the garage and they do it every three months. They give me a text when they're coming out.
Reviewed April 29, 2023
I got a knock on my door and there was someone from Hawx who told me they had some pest control services. I got some information from them and asked them to give me a day or two to figure out if I wanted to do it. The person was nice and chill, and wasn't super pushy. I looked over what he gave me with my husband, and he came back the next day because he was in my neighborhood. He stopped by and I said, "Hey, let's do it. This is good." So, he walked me through the whole payment process. He was polite about it and let me know when they would come and that if I saw any bugs that were on the list of things that they were spraying for, to give them a call back so they could schedule me for another follow-up service.
I mentioned one of their services that I was interested in getting, but I would have to see budget-wise if it would work. He texted me back a follow-up a week later and said, "Did you have a chance to think about it?" I said, "We're gonna wait and see how the current pest stuff that you just did worked before we spend more money. But if you want to call us back in six months," he said, "Okay, cool. Thanks." The person who came and sprayed for the bugs was super nice, very chill, and took care of the wasp nest, which made me very happy because I don't like wasps. I had a good experience.
Reviewed April 28, 2023
Hawx did a consultation around my home for termite and pest control. Both of the gentlemen who came in were college-aged gentlemen and they were very professional. They asked us if we had had any issues before and they were very knowledgeable about the services that Hawx provided. In addition, they assisted with drafting up a letter to Terminix to have the services from Terminix cut without having any type of payback or repercussion for early termination..
For the treatment, they concentrated primarily on the outside of the house, along the foundation, and in our backyard just to do a general spraying for insects around the foundation for ants, wasps, and hornets. They knocked down a couple of mud dauber nests and wasp nests for us that they had seen starting, and they said that once Terminix comes and picks up their termite bait stations, they would be able to come back out and place their own termite stations. But unfortunately, Terminix has not come out to do that just yet, which is another reason why we're going with Hawx, because Terminix has become non-responsive.
Reviewed April 27, 2023
They're good, dependable and very economic. The pest activity has been good since they've come out to do their service.
Reviewed April 26, 2023
I am not a fan of their policy or service. There are several things I do not like about their service. They come out when they want to. This is a problem since we have animals that walk the yard and potentially they are exposed to pesticides that could and have made them sick. We have not had any animals die but I really do not like them showing up unannounced. They do not consult you before they spray your yard. This is a problem because they may put on more pesticides than what is needed. Yards change with the application of the pesticides and insects move. If they consulted with the owner then they could find out what they need to look for or what to change in the application of pesticides.
They do not allow you to skip months. This is simple, why spray when not needed. Putting on more pesticides is bad for the environment and the home. They have an over-inflated valuation on their service. This is a little harder to explain. The simple example is that they only come out once in a while but charge you every month. The pesticides are so expensive that you are paying for service even when they do not show up. They have early termination fees. You may feel you no longer need their service but they will keep charging you until the contract is up or you give them their $200.
The family has had more health problems since using their service. The people that are there to fix problems have no empathy and laugh at you. I cannot say strongly enough how much I dislike Hawx Pest Control. I would suggest to everyone, to avoid them. If you do need pest control and you have no choice BE SURE TO CANCEL SERVICE BEFORE THE 30 DAY EARLY TERMINATION PERIOD EXPIRES.
We are sorry to hear of the frustrations you've experienced, these are definitely not business practices that we follow, and we will be looking into this matter further.
Reviewed April 26, 2023
It's been a good experience with Hawx. It started off with some tiny sugar ants. I saw the difference right away since their service, but then I started getting big ants. They just appeared after. The techs came, sprayed for that, and it worked too. However, it's not 100% pest-free, because I still see big roaches coming out and little roaches, too. But their techs have been nice and professional.
Reviewed April 25, 2023
I was with Hawx and it was really helpful. However, nothing was being done by order. They call the guy to get my house done and I keep saying not to come unless I was there. I'm supposed to be in the house to see what he was doing. But he never did that. For an entire year last year, I never met or saw the guy. I was just paying the money. The guy left a receipt at the front door when he finished and it stated that everything was done. There was no text.
There was also a time that I had to call the guy again to come over because we saw a lot of bugs. He never showed up. I gave up. After one year, I just told the company, "I don't want anything else now." Last month, a guy came to my house and told me there was a change in management. I made a deal with them and they came for the first time. Brian was the guy who came and he did an awesome job. He did exactly what I wanted inside, outside, and in the backyard.
Reviewed April 24, 2023
I had Terminix for nine years but their prices kept going up. I was paying 79 bucks then it was up to 145. A Hawx guy did a 1-on-1 where we can sit and talk out here. He then had a guy come the next day to do a free inspection of the house. He sprayed for bugs. I ended up getting their service. They've really been good to me and I've really been pleased with them.
A guy came out the other day and did an inspection for termites. I didn't know I had some termites so he explained it all. I used to have Terminix and they gave me a couple of modes. One is to do a section where the termites are at and the other one was with tenting. If I did the first, it doesn't mean all the woods have termites because it's in the house. I checked it out to see how much it cost me to replace the two beams that I have in there and that was $2,700 to do to the two beams. The price of everything has gone up so much. I said, "I'll just do the tenting. That way, I know everything gets taken care of." On the 22nd, I'm having the house tented.
The Hawx guy explained that you can't have any plants, fish, or animals like that in the house. For all of the food that we have, he gave us plastic bags. We double bag them then we can put them back in the refrigerator. It's the same way with all your cupboards. They gotta be open so the gas can get in there and everything.
I also have a safe so I have to get all the stuff out of the safe and leave it open. I need to call him back because I had some questions. They say if you have a gate, you gotta take your gate down. I just had these gates put up and they're heavy galvanized ones. When they tent the house, they gotta tent as close as they can to the house. I wanna check with the Hawx guy about that. I have solar so I asked about that as well. In their paperwork, it says, "If we wreck one, we don't have to cover it."
Another thing is if you have outdoor security lights that you can't turn off, you gotta take the lights out so they don't go on because that could start a fire. I got four lights I gotta take out. That was no big deal. I have a dish because I have that for my trailer too. I'm gonna see if I have to take that down or what or if they come back up and set it up if they redo it. They say they could knock it out of alignment. I'm thinking they'll probably just say, "Let them knock it out of alignment, we'll come and fix it." On the 22nd, the techs will go inside and check everything. As soon as the guy gets there, we give him a key and we're gone. We gotta be gone.
Reviewed April 19, 2023
We're having spiders and ants. They got out really quick. But I need another spray because I saw a roach the other day when I was in my bathroom. Other than that, I like their work and I'm gonna continue to do what they're supposed to do.
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Reviewed April 18, 2023
I'm pleased with Hawx. I liked what they had and their description of their job, so I called them. Setting up my service was smooth. The techs were very nice. They came and knocked on the door, and explained what they were doing. Whenever there's any problem, they come out and redo it free of charge.
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Reviewed April 18, 2023
We're new to the area and we were getting eaten alive by the bugs. Our neighbor suggested Hawx and since Hawx came out, we're not covered in bug bites. Also, the tech was very nice.
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Reviewed April 18, 2023
The service with Hawx is prescheduled and if I hear of pests of any kind, I can just call or go online and schedule. They worked around my schedule and fit me in as quickly as possible, and that was what was important to me, to get the pest under control. It's been two different technicians and I've gotten text messages when they’ve said that they’re on their way or they're close by. I called the first one on a Friday and the technician was out there Saturday afternoon. On the second one, the techs were willing to come out the next day but I needed them to come a few days after that because we had reservations. So it's been quick and easy.
Our most recent experience was an in-between service because our property is an Airbnb and a guest mentioned seeing some roaches. So, we had Hawx come and spray. We saw on the security cameras that it was a quick service. The tech and I didn't talk before he arrived but he sent the report and said he didn't see any activity, and he sprayed areas that he thought might be a concern. It was straightforward.
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Reviewed April 18, 2023
I've had a really good experience with Hawx. I had treatment for the small sugar ants that come out a lot during the summer. Scheduling service with them was easy. They came out the next day and went ahead and handled it. The tech also listened to my concerns and addressed them. The tech came back out because I was still having an issue in one place. He addressed it, and I haven't had a problem since.
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Reviewed April 18, 2023
They're supposed to come out every three months. They put down traps and spray outside. They came out at least four times already. It’s been good. The tech has been very understandable. The pest activity quit for a while, but it came back I think because the season’s changing. I tried, but they wouldn't let me schedule the appointment. They wanted the tech to do it but he hasn't had the time to. He should be doing it this week, hopefully. But they're a good company. They're doing really well.
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Reviewed April 18, 2023
They were wonderful. They came when they said they were gonna come. They were efficient and knew what they were doing. Their representative was the best. She always came clothed correctly. She always had what she needed to use in the truck with her. She came back as often as we needed her to.
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Reviewed April 18, 2023
I get service from Hawx every other month and whatever concerns I have, their tech will spray for it and do whatever they're supposed to do. So far, he has done one service for me. I had a bunch of spiders and he came right back out a couple of weeks later. I would recommend Hawx to anybody because they're easy to work with.
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Reviewed April 18, 2023
The customer service is nice, but the chemicals Hawx is using are not working. February was when they first came for service. I had to call them again in March and in April. They keep spraying, but I still have spiders in my house. I just had to kill two spiders in the living room, and they were the black furry looking ones. I still got ants out in the yard. When they came last time, they knocked the beehives down, but they keep building in the same spot. Sometimes I can't even sit on my front porch because it's warming with bees. I'm afraid to open my front door because I don't want them be all flying in my house. In order for them to come the first time, I had to sign up for a year of service. Now I'm stuck with a year of service for a service that doesn't even work, and I have to keep paying for it.
We are sorry to hear that! We would like to see what we can do to make your overall experience better, please reach out to us asap so we can do so!
Reviewed April 18, 2023
Hawx is great. They have the same day service, and they come out right. When they come out, they let me know what areas need to be sprayed. They make me feel comfortable to let them in my house. They take time to inform people of the problem and what is the cause. They go in all the cracks and seals, and I like that. They take time to make sure that your need is being met. I talked about Hawx last night to my neighbor. I told her to call Hawx instead of setting traps out. They are way cheaper.
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Reviewed April 18, 2023
There was a gentleman from Hawx who came to do an inspection to give me an idea of what I needed. He was very pleasant and helpful in showing me things that I didn't even know was here. He was very good. I had some big water bugs mainly in the back porch and kitchen, and he let me know that the company would spray inside and out. He also said that he would go beyond and the treatment wouldn't just be inside the house. He sprayed the borderline, too so that insects, including spiders, wouldn't even come inside. He did his work and I let him have his way. When he finished, he told me what he had done, how far out he went, and when someone would return to spray the second time.
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Reviewed April 18, 2023
Hawx is a decent company. The employees are courteous. They show up when they say they're gonna be here. They do a good job. They do outside unless I need them to come in.
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Hawx Pest Control Company Information
- Company Name:
- Hawx Pest Control
- Website:
- hawxpestcontrol.com

