Hawx Pest Control Reviews

If I could write less than 1 star I would. Horrible product that never worked requiring multiple return/warranty services, which also never worked. Half the time they wouldn’t show up when they were supposed to. Charged me $400 to cancel my contract when our sales representative told us we wouldn’t be liable if we decided to cancel due to multiple return visits. Their customer service representative would not allow me to speak with a manager or anyone else and was very rude.

Hawx showed up at my door right after I found ants in my house. My experience with them has been fine. They text me when they're coming. I make sure my dogs are put away. They also text me when they're done with a full report. I like it. The pest activity has gone down since using their service. However, their billing could be better. Before I went to automatic payments, I would sometimes get bills. Sometimes, not get bills. Then they wouldn't perform a service because they didn't get paid when I hadn't received a bill. I didn't know they needed to be paid.

We had a different company before that we weren't happy with, and then Hawx came by, and they had a little better program. I've been with Hawx for three years now and their service is good. If I have problems, they address them pretty quickly. I had an ant hill that they didn't do, and they came back out and did it. I like them because we have a dog, and they let me know before coming out when they're going to be here. We're on a quarterly schedule with them. The technicians are pretty good. They're really communicative. It's important for us because we have a dog and he doesn’t like strangers sometimes. So, it allows us to make sure that everybody's safe. If I'm home when they come, they always come to the door and ask if there's anything that they can do. They do what they say they're gonna do. They're good communicators, and they're reasonable.

A Hawx representative was knocking on the door and promoting their services. I had the need and they had a product, so it was good timing. They do very good work and their reps are extremely professional. With the techs who have come out, 90% of my experience with them was good then I've had a few minor things with some of them.

Hawx has been wonderful. I've been working with them for more than 10 years. They do the outside, and they do spiders and control the rats, and I haven't had any problems. I also don't want them to go near the citrus fruit trees, so I tell them, “Don't go near there.” They do their thing. They recently came out. I usually tell them to come to the door when they're done so that I can do the online “how I like them” review. But that day, my husband was sick, so I told them not to knock on the door today. So, their tech did his thing, and he went. Overall, Hawx does a good job.

Hawx Pest Control has been very responsive and if I needed any additional help, I've never had any issues with them. As a matter of fact, I reached out to them because my mom lives in Arizona, and I pay for her pest control. I asked if they could work something out with me and they worked with me with the price. My mom's neighbor had a roach infestation and they started coming into her house, so Hawx took care of that for me as well. So, I've been nothing but happy with them and I've been with them for a few years. Their price is very reasonable, too.

I had been seeing some spiders. My experience with Hawx went fine. They were very kind, and they came out right away and cleared up the problem. They even got my cobwebs out of the ceiling of the front door, where the front door opens out, out there in the porch area. They even had a tool that they used to clean the cobwebs out of there. They did a good job. They also always send pictures of their work.

We used Hawx a few years ago when we first moved into our new home. Techs were always nice when I was home. However, if I wasn’t home, they didn’t even get out of their vehicle (check my security cameras) or didn’t come at all, so we ended up cancelling the service. Fast forward to 7/2026, a door-to-door salesman (Kyler) came by and said they have changed a lot since then and if we gave them another shot, he insured we would be happy (he even paid our 1st month fee himself out of “good faith”). 1st treatment was great, tech was great!

Hawx Pest Control comes in and sprays my house. They give me a text message when I have a scheduled service, which I like. But I have had a hard time booking with them sometimes to get them to come inside my house. That could be on my part too. But I don't have any interaction with them. When they come out, they usually always message me and say they're gonna be in the area, saying, “Is this a good day to swing by?” I'll say yes or no. I rarely ever reach out to them. Hawx is a good company. They've been good for us.

Most of the time, the techs from Hawx work outside while I’m not home. But twice a year, they go inside and do a thorough job. The last couple of times, my husband was there instead of me. We don’t have any problems, because if we did, we wouldn’t use Hawx. The service is on an auto schedule and if I have problems, I can call. But I never see bugs coming out. Hawx is great. When we moved here, Hawx was the most convenient and more reasonably priced, which was why we went with them and stayed. I've been happy with their service, whether it's the price or what they do.

They've been very responsive. I haven't really had any issues with Hawx. But on one or two occasions when I did need to talk with them, they've been quite responsive. I've been satisfied with my experience with them. My only reservation is that the cost has increased considerably since I started with them. At the time I started with them, I knew it was comparable to another company that I was using on another property. Since then, the price has increased significantly. And I realize there's inflation. But compared to what I am paying with a different company on the other property, as well as what I was quoted by somebody coming door to door a month back, it's higher than either of those.

After a door-to-door sales visit from Hawx, we decided to sign up because we were having pest issues. They took care of those issues and we've been with them for eight years now. They've been good, very responsive, and easy to get ahold of. Also, they always show up when they say they'll be there.

We were using a different pest control company, and somebody came to the door and it seemed like a better deal. The pricing was better, so we switched to Hawx. I use their services for general maintenance of bugs and I’ve been with them for at least 6 years. Online scheduling is not difficult, but sometimes it can seem like there aren’t a lot of openings available. The last time I called them was not our regularly scheduled time, and I couldn't get an appointment. But they squeezed me in. Somebody was at our house within a couple of days.

My experience with Hawx has been good. I’ve been with them for a long time now. All my experiences always go well. They warn me they're coming usually, and that’s all the time. They knock and introduce themselves. They usually send a picture of the person that's coming, so I know who to look for. They ask if I have any problems or anything I need looked at. I've got some ant problems inside that they've come in and taken care of. But normally, it's just outside. They're doing a good job. I don't have any problems now. I’ve been satisfied.

Hawx's price has been inching up a lot. I may either drop it or look for another one, just ‘cause it started out very affordable, and now it's becoming less affordable for me. But customer service-wise, I've been very pleased with their responsiveness.

My experience with Hawx has been okay and I have recommended them. I've been using them for a long time and I'm still working with them. They have come out whenever have I called them. However, I have thought about stopping the service with them because they went up on their price pretty high. That made me think I can go ahead and get my own stuff and spray and put traps.

When I occasionally see spiders or anything that warrants attention, and if I see something persistent, I just call Hawx and have them come out and do a treatment. I just do it as needed and scheduling has been very well done. They're more than happy to service my residence. Whenever they come out, I always ask them to spray lightly around the rooms on the inside so it doesn't leave a big mess. I don't want a lot of excess chemicals running down the walls because we had new hardwood floors put in. Hawx is very reliable and proficient in what they do. I've used them for a number of years now, and I like the idea that I'm not tied down to a contract.

I've been pleased with Hawx Pest Control and I don't have anything against them. I would recommend them to others. I pay 50-some dollars quarterly for the program that I signed up for and I've been with them 12 years. They always let me know when they're coming and when they do their service. They also send me pictures of where they've been, where they sprayed, and the places they brushed. They keep me from having pests in my home. I know a lot of people treat their own yards and homes, but we don't. We stopped doing that years ago and decided to go this route.

About five years ago, Hawx came to my door and we were having an ant issue. We signed up with them and our experience has been great. It's always been good with their technicians. The most recent visit was very good. They came out and sprayed everything and put down some traps.

My experience with Hawx has been fine. They come regularly. They do their job whether we're home or not.

Hawx Pest Control has great people. I looked them up online and I've been with them for more than five years. I contacted them twice for special issues and they took care of my concerns in a timely manner. The guys that they have been sending out have been very friendly and cooperative. I have no problem with them. The service gets expensive, but I would recommend them because they got rid of all the ant problems we had. They found out where they were coming in from outside, and the whole neighborhood had a horrible infestation, but they kept it down.

Hawx comes on a pretty regular schedule, and they always let me know when they're gonna come. They've been very reliable and they do professional work. If I have problems, they come back and take care of it for me. They send a report after each time they come, so I can see what work they've done. They spray the wasps and take down the wasp nests. The service is cost-effective. Hawx is one of the good companies others should put on their list to consider.

We live in Texas and there are bugs, and we sought pest control services. We never had pest control service before we came to Texas. We had a service prior to Hawx, and they didn't do what Hawx offered us. So, it was a logical thing to go with them. We've had service with Hawx for probably 10 years and we’ve been happy. The techs are always super positive, informative when they come out and have a good report in both face-to-face and on the follow-up texts. So, we always know what they did. The biggest thing for me is that if we see something, I can call Hawx and they have somebody out right away. We've been relatively bug-free in the long-term.

The gentleman from Hawx is polite, but sometimes I have to point out the problems, like wasp nests. Right after their service, I still have a lot of problems with ants. It's been okay, but it was better in the past. The gentlemen were more experienced with chemicals and pests. They knew not to spray fruit areas. When I first started with Hawx about 10 years ago, there was less pest activity. Now, it sometimes seems like the techs never came. A lot of bugs die, but the ants are still a problem. I even wait a couple of days after they spray so I don't dilute what they put down, but the ants are still out of control.

Hawx normally schedules my service calls automatically. They send me a message when the tech is coming out. I have no problem with them. The recent service went fine.

We have pets, and we found out that Hawx's products would not harm pets within moments of their application to kill spiders and mosquitoes. I went with Hawx because we have these little sugar or pavement ants that get in the house periodically. They come now four times a year. They ring the bell to say, “Do you have any problems? Is there an area we should look at specifically?” Once in a while, they don't ring the bell. But some of the techs are so thorough. And what they've added in the last year is they will submit photographs of your property and what they found. For example, the occasional wasp nest. They take care of all of that other stuff as they discover it as well, for whatever I'm paying a year. If I have problems, I can call them back and say, "We have another problem. Can you come back?” And even if it's not the time of their regular appointment, they show up.

I’ve been with Hawx for 12 years now. I get a text whenever they're coming. However, two days ago, someone came over to solicit me to buy more product, and I didn't like that.

Hawx has been coming out for years and the last time I needed help, we had ants inside, which seemed to come and go. Every so often, we'll have some ants in the kitchen, and we'll need to refill a bait trap. So, I asked the techs to do that while they were doing the outside service. It was a minimal interaction and they automatically scheduled that one. We went on vacation for a few weeks in mid-June into early July, and I've noticed more spiders indoors. There are also lots of spiders outside, and there have been more mosquitoes in the backyard this year. So, the pest activity has been varied over time. The biggest benefit of using Hawx is not having lots of bugs in the house. The price has gone up a lot since I started, almost twice what it was, so I would probably do comparison shopping. But they've done a solid job.

A Hawx door-to-door salesman came by. At the time, I was having major issues with Japanese beetles. And so, my thinking was that it might help with that problem. At first, I think it was really good. But now, it seems like whenever you call, they have a central scheduling or a call center, and you never really get to the person you want.

The gentleman that comes to do the service is very friendly and personable. He knows his stuff. He is very thorough, and it works. He did a mosquito treatment, and I have not gotten bit this mosquito season at all at my house. The usual spiders and ants are gone. Hawx does a really good job. There are a couple of mousetraps around the perimeter, and they seem to be working. Our service is auto scheduled, and they text me when they're coming out. They've been good to me, and I'm a bit loyal to folks that are good to me. They're always friendly when I have to call, and it's rare, but they always get there. If you're just starting for a new pest control service, then give Hawx a shot.

We were looking for bug control maintenance and sought the services of Hawx. The techs are very good. They always call me and leave a message saying they're coming. They'll knock on the door just to let us know they're here because we have dogs that we have fenced in the backyard. They were just here yesterday doing mosquito and tick spray, went out the side gates, made sure both gates were shut, and then we put signs in there. They're always very professional and on time, and seem to do a good job spraying all different areas and getting cobwebs off up high. Hawx is very consistent and they are worth using. We’ve been using Hawx for six years and the pest activity has decreased.

I would recommend Hawx. I've been very satisfied with their service.

I've been with Hawx for three years now. I have a lot of problems with wasps lately. So they did my preventative, and then, a few weeks later, I had another problem. They came back last week. The guy said he was going to add extra powder. But if there was another problem, to let them know and they would immediately come. So whenever I have a problem, they come right away. They schedule me. Customer service is always good. I've had a good experience with Hawx. What they offer me is pretty close to what I'm paying now.

We use Hawx, and we see good results. We have ants and stink bugs. They were everywhere and trying to get into our house from the backyard. They came in and sprayed some extra stuff on the back area. Their communication has been excellent. I get text messages beforehand and after, with pictures of what they've done.

We were with another pest control provider. But Hawx came by, and they offered a better deal to start with. And we stayed with them. And I wasn't that convinced that the previous supplier was doing all that much good. The service I got was okay. Hawx worked with us on the mouse control. And the gentleman that I worked with was very outstanding and very conscientious. I felt good about that part. The mouse control got better, but we never completely eliminated the mice.

Hawx Pest Control’s price and professionalism made me decide to go with them. I knew about them from a door-to-door campaign and we had a lot of spiders that we wanted to try to get away from the house. They were able to help resolve that issue. The reps are always kind, professional and very thorough when I have questions. Their time working is efficient. So, it’s a good experience all around. We like what Hawx does. The quality of service is good and we like it.

Some Hawx sales guy came up to our house on a Segway and approached us. I liked their price, $79 per visit, and that I could choose when they would come. I could choose how often they would come and when they would come, and it was a good deal. We have brown recluse spiders. They sprinkle stuff outside around the foundation. Now, it's reduced- almost no pests. However, Hawx has changed their process where they tell me I'm gonna pay every month, and then they just come when they feel like it. But when they come, they've been polite and professional. They'll also send a notification email and text beforehand, and then they'll send an email and a text after they leave.

We have mostly mosquitoes and all kinds of insects around the house. We went with Hawx, and when they come, they knock on the door and tell me what they're doing. They also usually call or text me telling me that they're on their way. I do get some mosquitoes in the backyard. But in terms of the service itself, attendance, and attention from the technician that's applying it, he'd tell me when the invoice is in, and they're an effective service for pest control.

I use Hawx for pest control and their monthly service is good as well as their techs. They're friendly and knowledgeable. They let us know a couple of days in advance and just show up and get the work done. The special mouse service was not great, though. I paid extra money for the techs to do stuff and they forgot to fix my garage door.

I contacted Hawx Pest Control because I had termites in my garage. They came out and found where they were coming in from and had to install ground traps around my house and well as applying a termite liquid treatment in the garage. They inspect the ground traps periodically. Mine were not reinspected until 8 months later. The initial inspection included my crawl space in my house which I was told there wasn't any termites visible. I now have them in my crawl and am having difficulty contacting anyone to come back to kill them. This contract cost me $5517. They are supposed to come back if I see any more termites which I have. Getting a hold of someone is next to impossible. I am not happy with their service so far. I'm beginning to feel I've been scammed.