GE Refrigerators Reviews

The ice machine does not make ice like it should. It very slow at making it. If you turn it up to keep food cold on top shelf, bottom shelf food will freeze.

This is the 2nd GE because the 1st one was replaced by the company because the ice maker was rusting which is a health hazard. The problem with this one is the ice maker is sitting on a backward slant so the ice maker has to be manually shaken to the front and then it only come out until the ice moved to the front is gone. It also freezes up & needs to be chopped at times. The water line has also frozen on more than one occasion. This is the last GE I buy.

I like GE, the fridge that I have is between $499 to $599, good size, large enough in freezer size to freeze enough food for a family of four, for a month or more. Two veggie bins and a meat and cheese bins.

We bought microwave, dishwasher, and oven. We have had GE out three times for the dishwasher for not drying and they cannot seem to fix it just to find out they replaced the model 6 months after they came out with it. The microwave also has had a rep out here three time because the unit keeps shutting completely down. They are coming out for a fourth time on both the microwave and dishwasher in a week.

I contacted GE support for repair on my 6 1/2 year old French door refrigerator. The tech (Cliff) arrived and 15 minutes later said the compressor was bad and had a leak. First he said repair may cost over 1200.00 then said that it is about 850.00 to fix but that I should contact GE and they will probably give me the part for free and all I would have to do is pay for the labor. I should pay him the 99.95 not but that would be applied to any repair. He said he would sent me a receipt on my email (which I never received). I contacted support and spoke with a "Kiana" who was very nice and attempted to assist me, she told me she was unable to give me the part but would discount it.

The water dispenser line constantly freezes. I have to run a hair dryer on it to thaw it out. Just recently the freezer door has started to rust below the water dispenser, which I find ironic since 75% of the time it's frozen and doesn't work. Very disappointed in the quality of this refrigerator.

Purchased this refrigerator (model GFSS6KKYCSS) 6 years ago. After a year we woke to a puddle on our kitchen floor, which damaged the laminate flooring. We found water and ice build under the crisper drawers. Since we were out of warranty for this issue my husband investigated and found that the defrost line froze up causing water to back up into the refrigerator. He defrosted it and thought he fixed the problem, until a few weeks later it happened again. Every few weeks we have to pull it out and soak up water and ice. Now I'm trying to replace light bulbs and no one can give me a straight answer as to what bulb it takes. It's not just a standard appliance bulb. Even though I've been told by several service people it is. I also was told that it's a special bulb that requires a technician to replace. I will NEVER purchase a GE appliance again!

During a remodel 10 years ago, my wife and I bought all new GE appliances including this refrigerator (Model # PSH23PSRASV) and we have had nothing but problems with our GE appliances. This refrigerator has on numerous occasions failed to maintain the refrigerator temp resulting in spoiled food and necessitating my removal of the drawers and defrosting of the internal coil but this time consuming remedy no longer works and it will not hold its temperature even after defrosting the coil. Additionally, we have never been happy with the poor icemaking quality of this refrigerator. It was better at making ice on its internal refrigerator coil than in the icemaker itself.

I have read the reviews for the GE refrigerators, and I had to laugh. I guess one of the worst was to stop working and ruin all the meat in the freezer. That is pretty bad, but let me tell you about this refrigerator of mine! I bought this house new in 2005. It came equipped with a whole suite of GE appliances. Decent washer and dryer, dishwasher nice and quiet, corning cook-top self-cleaning stove, and this side by side refrigerator with the ice and water in the door. I thought I was in heaven!

I purchased a refrigerator and have had to replace the drawers twice. My door was not closing properly and the technician discovered that the door had not been installed correctly, so I had to buy a new door. Now within 6 months the door handle is falling off and I have to pay $100 just to get a technician to fix a new door! The GE emblem also flies across the room periodically, but that's just something we laugh at. Never going to buy a GE appliance again.

We just purchased a GE reefer with a coffee maker in the door, 1st there was a bad panel in the door so they sent me a new door with no panel then they sent me 3 new panels. I need 1, then we had a problem so the tech came out and did a software update. Remember the reefer is only 2 months old. Now the coffee maker will not work. Called the tech. He came and did a software update again. 2 weeks. I went to use the coffee maker and it will not work. Save your money. This reefer is junk.

I bought a GE fridge in Feb 2016. Nothing but trouble. 3 times I lost all the meat in the fridge because it thawed. 5 times ice maker quit working then I had a short in the wires. Seriously. I have only had this fridge for 8 months and they won't replace it. I have to pay for ever service call. Never mind the amount of meat I have lost. I called today. They are replacing ice maker. Will not replace fridge. I have to say this is the poorest service I have ever had. I will never buy one again.

We purchased a GE refrigerator, along with an entire suite of appliances, and now the ice maker won't work. We have had this product for about 18 months and have also had to replace a broken drawer. Every one of the appliances I purchased has had a problem ranging from something minor like a broken drawer to complete failure and replacement. I will never purchase another GE appliance as long as I live.

Purchased a full GE monogram kitchen. Fridge, dishwasher, microwave, ice maker, wine fridge, stove. Paid 24000.00. 3 years later 3 appliances have been serviced several times. Ice maker final quit. Serviceman suggested a new one. It's 3 years old. Called GE, they will not cover it. I am 4 months out of warranty. Junk. Will NEVER buy Ge monogram again.

After calling GE at least 6x in May for some warranty products they still keep sending me the wrong stuff and continued to send me multiple lights that don't match worth my fridge which I finally just gave up. It's like talking to the wall because they have no idea what their products are. On early Aug we called to service our wall oven. They came and said they had to order the products parts. A week later I called and they told me the parts were back ordered. I asked the lady to give me the model and serial number of the appliance they are ordering for, after she gave it to me I told her that was my microwave oven which is working and they need the parts for the wall oven, after talking to 1 supervisor and 3 CSR on which. I gave them the correct model and serial numbers they still keep putting the microwave oven? Do these CSR for GE don't know their products and parts?

Built a 6000 sq ft custom home, live rural wanted a refrig and freezer that would hold adequate amounts of food. Purchased both in 2005 and last year in September started with both units freezing over on the coils causing the air flow to not work properly. I have spent until 3 weeks ago having every part in both replaced and nothing corrects the problems. I am ready to turn the repair owner over to the Better Business Bureau because they only come to my area on Thursdays, they forget to order a part, they were sent the wrong part blah, blah.

I've had this French door refrigerator for less than 8 years. NOTHING BUT TROUBLE. From day one, it ices up leaving water under the drawers. Icemaker broke several times. Now the fan motor and circuit board needs replacement. Instead of another expensive repair, I have purchased a new fridge.

Bought a brand new house the end of April 2017. The house came with an all brand new GE appliances. We have had issues with the dryer which was resolved. But my issue is with the fridge which stopped making ice and water. I have had 2 repair men out 4 times only to have them say they can't complete the repair. I need a new door. This all started June 29, 2017. Fast forward to today August 24 still not fixed. Waiting on a 3rd set of doors which have not been delivered as promised. Customer advocate has been called by myself multiple times per week in the last 8 weeks asking to speak with a supervisor. Please tell me why I have to be available for them to call me back at their convenience and they cannot leave me an extension to return said call. Every time I call I wait on hold for over an hour.

GE Profile Refrigerator/Freezer with french doors/bottom freezer - 3 months after purchase, ice maker had to be replaced. Ice maker only makes about 16 cubes of ice and takes forever to do that even after replacing. When ice drops into inside holder, you can hear it in next room. Refrigerator itself makes loud noises and cracking sounds. 1 year later, ice maker goes out again. Gave up and started buying bagged ice.

I purchased 3 GE refrigerators (model number GSS22SGPA SS) for my 3 flat building and 2 of the 3 refrigerators' compressors have gone out. The refrigerators were manufactured in 2015. There's no way this should be the case after just 2 years of purchasing them. When we contacted GE I was told there's no service repairmen in my area. I live in Chicago.

Model PFE29PSDASS - This was one of the "top of the line" refrigerators when we purchased it in May 2013. It stopped working in 2016, it did not even last 3 years. The motherboard went out first. Three months later it was making a very loud struggling sound and the fans had to be replaced. Now, 3 months later and the 3rd time we've had issues it is making a very loud struggling sound that you can hear from the other side of the house. GE and their Warranty Contractor Assurant will not do anything about it.

I have a GE French door fridge and the one year warranty has expired yet it still freezes everything on the top shelf and often anything on the left side of the fridge. Repairs have been done REPEATEDLY. The problem is the repairs have not worked. They come out and say they need to order a part or the temperature setting is not right. Then a week to two later they come out and put that parts in. We wait another few days and call yet again. They come out and do the same thing all over again. They schedule another day to come out. I take that day off work. Then they call and reschedule for two days later. I take that day off work as well.

We had a set of GE Profile appliances for 14 years and decided to purchase new ones. We were very happy with our old set and decided to stay with GE again. So we bought a new set of 4 in Feb. of 2017. Initially all 4 appliances we received were defective in one way or another. But the microwave, range and dishwasher have all been replaced and are performing to our satisfaction. Unfortunately, we are on our 3rd fridge (model # PFE28KSKSS) and still having problems.

In April 2016 we purchased four major appliances from J C Perreault, Trans-Canada Hwy., Kirkland, QC. A GE Profile Refrigerator 22.1 cu. ft., a GE Profile oven 6.6 cu ft, Panasonic microwave, 2 cu ft and a Bosch dish washer 4 cycles.They have been very good to us by providing us with refrigerator loaners until our repairs were executed satisfactorily. They however have been not very forthcoming in solving the problem described below. The extended warranty states if a problem is not solved after three visits for the same repair a new replacement would be made. What a disgrace that G.E. after years of generating such goodwill in the sector of major appliances that their administration would allow a customer to suffer and swing in the wind. Numerous service visits to solve a freezer malfunction without a promise of a solution or satisfaction.

Purchased a new refrigerator model #GTE18GTHBB on Nov. 4, 2016. Freezer frosts up with icicles. Fan stops working because of ice. First service call within 1 month of purchase. 4 more service calls, 3 parts replaced, 1 twice. Fifth repair scheduled for July 20 - no show. Called GE, on hold for 42 mins. Then I hung up. Later, I was able to reach customer service and they said a new service date is July, 24. GE refuses to replace refrigerator. [maybe because a new one will do the same thing!]

Our 6-year-old GE Profile refrigerator just died suddenly and needed a new main control board, an expensive repair. I can't believe a $2,000 fridge needs this so soon. Terrible quality. Also, the rubber strips lining the doors are falling apart. GE said they couldn't do anything to help. Will never buy GE fridge again.

BEWARE OF GE PRODUCTS!! We have a three-month-old GE Cafe Series Refrigerator and have already had a service call to repair a sticking water dispenser button, loud rattling noise and peeling silver tape covering the front of the shelves. The service person was able to repair the sticking button, told us that the compressor was "just loud" and replaced the two peeling shelves stating that they were defective. I now have two crisper drawers that have the decorative silver tape peeling off of them, and the ice dispenser is getting clogged with large chunks of ice.

Absolutely the worst experience that I have ever had trying to purchase something. Went in to take advantage of the 4th of July savings on a new stainless steel refrigerator and microwave. Found the units that I liked and informed the associate that I wanted to make a purchase. Took the associate 40 mins of fumbling thru their system before she finally took us up to the front desk to complete the purchase. Completed the purchase and was given a delivery date of 7/10 and was told that the delivery company (GE Appliances) would be calling us the night before to confirm the delivery and give us the delivery window. Never received a call the night before, called the day of and was given a window of 1pm to 5pm and was told I would receive a 30 min call ahead of time to let me know they were on the way.

I purchased a bottom freezer from Home Depot on April 7 of this year. Something I thought I could treat myself. I even purchased a dishwasher on April 7th. And a stove that I got last year. All GE products. When I got the fridge, I purchased the 3 year extended warranty via Home Depot. In that protection plan, any spoiled food could be reimbursed up to $300.00. Wednesday June 28, I went to my local Giant Eagle and purchased food. I spent $224.68 that Wednesday evening. Now a few weeks prior, we had a food truck come to our office, and I purchased chicken and meats (steak, filets, ground meat, etc) which I spent $399.00. All freezer foods.

In 2008 I moved to a new house that had brand new GE Monogram double oven and cooktop, so I did not research and went to Home Depot and bought the GE Monogram Refrigerator ZFSB26DSS. I bought also, the "Service Protection Plus" that Home Depot sells, that is serviced by GE. The first problem that I had with the refrigerator was a noise in the freezer. I call the service provider and they sent "an GE expert". The GE technician came to my house and told me that there was a problem with the fan blades touching the walls of the refrigerator. He did not change it, he only "fixed".

I purchased this fridge (GE Cafe Counter Depth French Door CWS21SSESS) in 5/2014. I am extremely unhappy with the fact that it freezes everything towards the back of the fridge. The temp is not set super low. I am not the only one with this problem. My friend bought the same fridge a few weeks before me and has the same problem. Also the lower drawer doesn't alarm if it's not fully closed. It will snow inside the freezer and accumulate frost. The water dispenser inside the door stopped working within 1 yr. However the ice maker works. I will not complain or might have a bigger issue on hand. GE does not deserve a good rating as a manufacturer or designer of this Cafe series fridge.

My husband and I built our retirement home two years ago. We purchased all new GE Profile products. Our refrigerator stopped working. The freezer and ice maker are still working. Talked to repairman and apparently this is the norm for GE Profile Refrigerators. This was a 3200 hundred dollar fridge, and it barely makes it two years without having problems! My older refrigerator was a Sears Kenmore and it was still going, no repairs twenty five years later. Will never purchase another GE product!

Placed an order for GE Refrigerator-Bottom Freezer through Best Buy on 12/17/16. Then was contacted On the scheduled delivery date 1/2/17 we received a phone call saying the model we ordered was no longer available. After we removed our old refrigerator to make room for the new one. Replacement model did not arrive until 1/27/17.

I have a new GE Monogram Refrigerator 42" Counter depth that is constantly dripping water from the ice dispenser flapper from the first day it was installed. I was told by a couple of GE Repair Technicians that this is the norm for all the GE refrigerator line. The flapper is very thin and has no insulation so condensation is forming on the outside and then drips down into the ice/water dispenser area. To manufacture a refrigerator and sell it for $10000 with a flimsy part that performs like this is unacceptable in my opinion. I was told that there are a lot of repair calls for this which is not a problem that can be fix.

This is the most expensive refrigerator we have ever purchased and has been VERY unreliable from the beginning. To date, I have spent just under $2000 on repairs and it is broken down again!!! Junk!

Our ice maker starting dispensing bits of plastic that looked like ice. It was easily missed and we could have died from it. We ordered replacement parts for the auger which had chipped and was dispensing plastic. Not a year later, it started happening again and this time it was also dispensing screws along with plastic! We found out it was now the crusher cover that is chipping. Doing a search online, I discovered this is a common problem. An appliance repair person even posted: "There are two plastic things that will typically break in these dispensers the auger and the crusher cover. The crusher cover is the plastic cover that separates the ice crusher from the ice storage. The auger is the part that pulls the ice into the ice crusher and into the dispenser. You may have to replace one or both of these parts." Is this not a safety concern if so many people are experiencing this? This is for ice bucket assembly WR17X23191.

Called for GE Monogram 48" refrigerator repair service at 21 Perryridge Road Greenwich CT 06830 - On 5/23/17 ** rental home for us linked to **. When I called I mentioned the board was replaced in 2014. Your service department told me it's covered for 5 years if that is again the problem. Your GE service technician decided that was indeed the problem. Had the part and installed. I was billed $154.00 for labor to install a part that took 10 minutes. I was told on the phone before the service visit it would be a $108.95 trip charge plus parts. Since the part was covered and was not told before about the additional charge for labor we feel as a customer we were taken advantage of. The policy should be the customer should be told of all charges before and not be made aware of "labor not included" charges after the fact. We would like a response to this complaint!

Bought the fridge 6 years ago for remodel of kitchen. Started making loud noise 4 years into having the fridge. Repairman replaced condenser fan and put in a warming rod. Again same problem year later. Loud noise and not defrosting. Have to defrost by holding a hair dryer to it. Few days later same thing and noise is very annoying. 150.00 for first repair. Lost food due to it not cooling enough. Sure enough noise is back for the second time! Repairman warned this is common problem in these refridges. GE knows but are still building them the same way! Pay good money and think you're buying quality. Will never buy GE ever again!

I am a retired widow. My son works for Mayflower Movers/General Electric and is responsible for delivering Ge appliances for Home Depot. He replaced my kitchen appliances for me. I chose all GE because it is an American company and I knew from experience they were reliable, or so I thought. My parents married in 1936 in the depression. They couldn't afford a refrigerator: my dad built a wood box that fit in the window of their attic apartment. In the summer they used my grandparent's wood "ice box", literally used a block of ice.

We purchased this refrigerator (GE Adora side-by-side) in 2013 with the idea of moving it in to a remodeled house. The remodel took longer than expected, so it sat in the box until July of 2016. We love the features of this refrigerator; but not the dependability. Twice in the last four (4) months the refrigerator has just quit working. The first time we were on vacation and it wrecked approximately three hundred dollars worth of groceries, not to mention the terrible smell of rotted meat. Surprisingly I unplugged the refrigerator for a few hours and plugged it back in, and it worked. Last night it just quit working. There is power to the outlet but there seems to be no power in the appliance. I have tried rebooting but to no avail. Afraid I'll have another loss on food, since we just purchased a bunch for incoming company... aaargh!

We purchase appliance CSCP5UGX in 2009. The icemaker has broken 3 times. We have replaced the left slide rack for the ice bin three times now (last time in 10/11/16) and it continues to break. It is very poorly made.

Bought brand new from LOWE'S (CWE23SSHHSS) less than 3 months. Freezer stopped making ice because temp cannot be regulated. Tech came out and ordered part which took over a week. On the tech's suggestion, "Return this fridge right away." Unfortunately, I did not buy the extended warranty or I would have return this junk to LOWE'S. I choose to buy an American product which I assume would function as it should. Boy, was I wrong! Tech came out on Friday, claimed it's repaired. His computer conveniently broke and he could not give me documentation claiming the repair was completed. GE stated that the fridge should be working perfectly in 24 hours. Since then the refrigerator and freezer stopped working and the temperature is now 67 causing everything to spoil. Of course GE treats its customer as liars so they will only reimburse cust(omers 100 dollars for food.

Bought a new GE Profile refrigerator in July, 2016. Worst appliance I have ever owned. Have had 3 service calls since and it is still not properly working. Major Problems: Repeatedly freezes food in the refrigerator section, requiring us to throw out frozen produce. Topmost freezer drawer consistently falls out of his side guides and cannot be closed. This requires us to disassemble and re-assemble the freezer compartment, allowing our frozen food to defrost in the process. The ice maker expels ice with enough force to shatter our fine glassware.

Do not ever trust what the service representative says. I requested service on my ice maker. The repair person came, spent 2 minutes, said he could not service the ice maker and left. He said he would NOT charge me for the visit. I received a bill. I called customer service and they called him -- and he said that since he entered my home I had to pay for the visit. I will never trust them again. Never ask them to make a service call!!

I had a GE repair person come and take a look because the water dispenser stopped working. I also had been noticing leaking in the fridge and a black substance that we kept on cleaning but did not realize it was black mold. My issues were the same as the others--control board went out--ice maker did not work. Constant repairs. However, the amount of Black mold on the inside of the fridge in places you can not see is appalling. The refrigerator is faulty (AND GE KNOWS)--the fan breaks and it does not cool properly. It is a severe health hazard for everyone. Please, if you are experiencing this something must be done.

GE Refrigerator Gts16dthbb. Purchased 12/20/16. Slowly stopped keeping food cold. Now at 52 degrees which is unsafe. Freezer has heavy frost on the back wall and door area. The refrigerator runs nonstop. The noise is so loud I can hear it two rooms away. 3 months old and it has a repair guy coming in two days. Meanwhile my food is in a cooler!!! Wish I bought a non-American refrigerator! They ran better, quieter and lasted.

I had purchased a G.E. Profile French Door fridge with freezer in bottom. Approximately $3,000.00. I have the fridge about 60 days and it started making noise, appeared compressed was bad or over working. Called G.E.-sent someone to replace. That person said this one is getting crushed, not sold or rebuilt. 2 years later, replaced with PFE28RSHFSS model. Series number is HF501219. And this one is doing the exact same thing. Freezer is working, ice maker is working, Fridge isn't working-2 times I've replaced food contents in 2 years-Compressor is banging (the people on the phone could hear it) the lower part of the fridge is freezing the vegetables (last time was making ice there-this one most likely will too as it's doing the same thing).

Purchased a GE Cafe Series refrigerator in September 2013. By early 2017 the water dispenser stopped working, next the device that controls the temperature started to fail and the refrigerator would not maintain the correct temperature. Next the fans started running constantly. GE refused to offer any service or assistance, the retailer Warehouse Discount Center in Oxnard, CA refused to help. Do not buy a GE refrigerator and buy the most basic model available, overpriced deluxe models will just fail and disappoint.

We had very poor service response time and poor quality of service for GE Monogram refrigerators. 10 days before anyone could be out there. Then when he arrived, only reset refrigerator temp settings to where they were when the issue (freezing in refrigerator area) occurred. We informed him of this, and he replied that we needed to put produce back in the unit because it would be too cold without product in it. We tried this and it was a waste of money - both for the service and the produce as it immediately froze. And they cannot return for another visit for another week. Regret purchasing this refrigerator, will not again, and will not recommend.

Purchased a new basic model GE refrigerator in 11/2015. 3 months after buying it stopped working wouldn't keep things frozen/cold. I asked for a new fridge, but they refused and said they would only fix the issue. It was finally fix a month and half later. Now a year later the same thing happen once again they refuse to replace. Service tech that came out doesn't do cooling system repairs. Go figure. I have gotten the run around each time I call, different answers each time. They even blame one other (colleague) for not doing their jobs right. I am still fighting with them but can truly say no more GEs in my house. I have never in my life dealt with such poor customer service.

I have a GE side by side, 2006, and have needed the water dispenser door flap/solenoid replaced 3 times now. The flapper is not closing properly again, and the chute gets frosted and the ice in the bin get melted into large chunks, there, the ice won't come out. Out of frustration I wrote a nasty email about this dysfunctional, defective part and declared I would not spend another $180.00 on this fridge to have the same part fixed yet again. I didn't think I would hear from them. I did. Via phone. Vickie, very pleasant. We corresponded back and forth via email or phone. Vickie has excellent follow-up!

In 2013, after weeks of research, we bought the GE GFE29HSDDSS for our remodeled kitchen. We LOVE this refrigerator and haven't had any problems with it. Lots of room in both the refrigerator and the freezer. All areas cool well no matter the location in refrigerator. There is only one minor flaw; the primary icemaker is a little small, so when we have company we have to use the ice from the second icemaker located in the freezer. This model has been discontinued, but we were able to find one for our daughter. Hers is a 2014. She's had it 1 year and no problems.

In replacing a 4 year old LG French door fridge that's cooling system went out, decided to do a ridiculous about research before replacing it. After ruling out Samsung and LG due to poor repair reviews, and Whirlpool and Kitchenaid because they did not at that time have all the features I wanted, I decided on GE Profile. My friend has one and loves it. No complaints... 2014 model. I purchased the PYE22KSKSS the first of November 2016 at Home Depot. By the beginning of March I had had the GE repair people out 7 times for the same complaint... noise. When the water valve is turned on and off for water, it makes a loud popping sound. When the ice maker fills there is a loud buzzing sound then a pop. They replaced the water valve, water filter and finally the whole right door then decided it was irreparable and replaced it with a new one a week ago. Within 24 hours it was doing the same thing.

GE Profile Refrigerator - We purchased all GE appliances for our new home in 2012, thinking they were a reputable company and had been around for so many years they can be trusted for their quality. While we haven't had any issues with the dishwasher, range or microwave, the ice maker/water dispenser in our refrigerator has given us problems and finally stopped working after just 4 years. We were told the cost to repair it would be about $600. We are so frustrated and disappointed! $600 can buy a lot of bags of ice so we aren't going to have it repaired.

We bought GE Profile refrigerator, stove, dishwasher & microwave coming up on 8 years ago in August. The refrigerator is the biggest disappointment ever! At a cost of somewhere between $2300-$2600 it is so disappointing! Had an issue with the ice maker, which took about 2-3 visits to fix. Had ice build up under the big storage drawer which took at least 3 visits to fix. Now the compressor goes! Was told the part alone would be about $360.00 and only one place around us would probably repair it and they would most likely charge $500-$600 just for service call! I totally wanted these appliances and looked specifically for them! Now not even 8 years and I have to buy a new refrigerator! I was also told that at the time we bought these appliances they were made in Korea by Samsung. If we had known this we probably would have gone for another brand.

I purchased this GFE29HSDHSS refrigerator in 2014. The water flow was very weak from the beginning. I called GE within the first one year and the technician sent by GE did not find anything wrong. Since the water flow almost stopped recently, I called my home warranty. The technician found that the ice maker was defective and the tubing behind was kinked. The company paid $430 for the part and service. Within a week the water selector button on the door is out of alignment. The technician says that the whole part has to be replaced. Cost $480. I called GE about the poor quality of parts as the technician mentioned very clearly that very cheap plastic was used. GE washed off their hands due to the age of the refrigerator. Is it fair for a customer to invest $900 (almost cost of a new refrigerator) within two years... GE sold me a LEMON and does not want to take any responsibility.

We built a new house in early 2015. We purchased GE Profile series; Refrigerator, Dishwasher, Gas Range, and Microwave/vent combo. Fortunately, we purchased an extended warranty on the Range. The REFRIGERATOR ice machine is the worst we've ever had. It spits the cubes out straight and the crushed ice is not adequate (takes forever); it will also spit out cubes for no reason.

Our GE Profile Model #GFE28GSKBSS Refrigerator with freezer on the bottom is a huge disappointment with a big price tag. The drip pan under the ice and water dispenser is flat so our kitchen floor is always filled with water. Thankfully, we don't have hardwoods in the kitchen. The ice dispenser is the worst we have ever had. Not only is it extremely slow, it jams almost daily. It takes forever to fill glasses with water and, if the ice dispenser is working, it only provides very little at a time. The best thing about this appliance is its good looks. We will never buy GE again and that's too bad because my husband is a home builder.

Since owning the refrigerator, it has required service seven (7) times for the same problem (water dispenser quits working) which has cost over $1,000 in service calls and parts not to mention the hours off work to be at home during the four-hour window when the technician is scheduled to arrive. Just five months after the 7th replacement, the water dispenser has quit working again.

GE refrigerator model # GSH25JSBBSS - I purchased four GE appliances from Howard's in November 2011. One of the items was the refrigerator listed above. In 2014 the auger broke into many pieces and came out in our drinks. Since it is clear plastic it was almost ingested which could have been very dangerous. When I called my home warranty company I was told this was not a covered item. When I called GE they told me that I would have to pay for the part which would cost about $45 and then to get it installed would be another $150 or I could get a new ice bucket assembly which would cost over $200. After reading online about this problem in many of their models I am angry that GE doesn't fix this product and put in metal augers instead of plastic. Plastic is no match for ice and over time is will surely shatter. Paying over $200 to replace the ice bucket is a rip off.

This is the worst icemaker/refrigerator I have ever owned and would never recommend it to anyone else. The icemaker never stops making ice, the ice in the bin freezes solid so it won't dispense. I have to dump it out often or it will just load up at the dispensing end and freeze solid. One week we were out of town and when I returned the whole thing froze up, I could not open the ice compartment. I had to turn the refrigerator off and let it all warm and thaw on its own. That meant I had to take everything out and keep my cold items in an ice chest for several days. My freezer items I had to "farm out" to willing neighbors. A G.E. repairman came. Found we didn't need a new ice maker, had no comment on why it won't stop making ice and why it freezes solid after two days.

I always was loyal to GE appliances. 3 years ago I decided to buy the new 3 doors GE REFRIGERATOR. 2 days ago I had problems with water dispenser, so I call GE for help. Yesterday the technician was in my house to repair the problem. He didn't know anything about the refrigerator without computer. He did know how to answer my questions. Then he charge me $125 for service, $79 for the part, and $108 for gas and trips to my house. Total of $311 with tax for not even 30 minutes work. This is outrageous.

Just purchased this refrigerator Model #GYE22HSKBSS from Home Depot last week. Was delivered today January 30, 2017. Discovered water drips after being dispense and the drip pan is flat which means it runs down the refrigerator and onto the floor. Immediately went to Home Depot and was told they have to send out repair. Advised them I paid for a new refrigerator. Not one that needs to be repaired and I want a different refrigerator. Was told when they send someone out to tell them I want them to return it. When they call to schedule I was told something totally different. I will follow up after the appointment. Whatever happened to satisfaction guaranteed.

I have a GE bottom Freezer Model GFSS6KKYCSS. It is 6 1/2 years old and in May of 2016 the ice maker tray had to be replaced. Cost $328.58. Then a few months later I started to get an ice build up under the deli tray. Turns out it was not draining and it cost $294.82 to have it repaired. Now I can not get crushed ice only cubes and the ice buildup is starting again under the deli tray. GE's engineers need to go back to school and learn how to build a good product! I will no longer purchase an GE product.

Removing ice build-up in defrost drain. Ice builds up in defrost drain tube causing refrigerator coils and fan to freeze up. This 3-4 hour process involves pulling the refrigerator away from the wall and removing all food and removing the ice in the drain tube with boiling water and a turkey baster. Removing back refrig panel to attempt to remove all the frozen coils. This the fourth time. This action lasts a month.

We purchased a GE Profile bottom freezer fridge and have had nothing but trouble with it. Both boards have had to be replaced as well as fixing a problem with the freezer getting too cold. Now, after a power outage, the appliance will not cool at all. We unplugged the appliance and plugged it back in which solved the problem for a few days but now the compressor is not running at all. We have spent almost as much on repairs as we spent on the appliance, not counting the cost of food loss. I will not buy another GE appliance.

OMG, where to begin... I purchased all my appliances in late 2007 during a whole house remodel where we also purchased cabinetry. All from Home Depot EXPO. Big mistake. Expo died a few years later. The remodel was done July 2008 and all the appliances were put in use. The 42" built-in refrigerator: it was supposed to be the Cadillac of Refrigerators. Motor on top where it makes sense. But instead a year after installation the electric door panel controls had a short circuit and they said we needed a new door but our model was a cool special edition just for EXPO. That door does not exist so we were forced to replace our $7000 "forever" refrig a few years after installation. The new one cost even more and does not have the cool handles that match my kitchen like the original did.

We purchased a GE fridge a few years ago that never really cooled properly. After having a couple of service technicians diagnose the problem, our refrigerator was found to have contaminants in the sealed system that slowly produced small pinholes in the tubing as the contaminants worked their way out from the inside. The technician said that both compressors and all the associated parts would need to be replaced costing approximately $1400. We had already invested approximately $450 in repair and diagnostic fees in an effort to fix the refrigerator. After talking with a GE representative, they offered to discount parts to repair the refrigerator which would still cost approximately $900-$1000.

G.E. Model PSB42YSZASS - Purchased this refrigerator and extended warranty from Home Depot in October 2008. It never worked properly and has leaked in the refrigerator area since we purchased it. Had G.E. service out several times to fix leaking and ice maker issues. They never did. Then we started having issues with the freezer side not keeping up with the 0 Deg. setting. G.E. service called again several times on that problem and the leaking refrig. side as well. Patches were made and we still had issues. Soon after the extended warranty was out the Refrigerator/Freezer sides quit working again.

We have had a GE Monogram refrigerator for ten years now. It has never worked properly during that entire time. Every part that can possibly be replaced has been replaced two or three times. There has even been oil from the compressor in the freon lines, and this took two technicians a whole day to repair. I would urge you to stay away from brand.

We closed on the house on Dec 13, 2016 and the GE Fridge came with the house. We had issue with water not dispensing from day one. We noticed our builder on day 1 but didn't know we have to call GE to get that issue resolved. I called in an issue for my Fridge on Jan 8, 2017 but the technician can't come out until Jan 16, 2017. The technician came out and diagnosed issue with the filter. He stated that the filter only has 30 days warranty and can't replace it for us. I called into GE Customer Cares and I have to say I must have one of the worst customer services from Victoria and Patricia. Both can't answer my question nor resolve my issue. I wanted to know if I called in on Jan 8, 2017, is my filter under warranty?

Bought a GE Dishwasher in 12/2015 from Mattern's Appliance in Trooper, PA. Model# GDT590SSJ7SS. The dishwasher has not cleaned dishes properly since the day we bought it. Never had a problem with the KitchenAid dishwasher we previously owned in past. We decided to replace all appliances with stainless steel. The GE dishwasher does not rinse properly. Tried every type of detergent, powder, tablets, and liquid. Dishwasher when using powder left the entire inside of the dishwasher coated with a crusty powder. The entire inside was white coated dried on powder to the point that the tracks for the racks would barely move the wheels back and forth on them. I called GE and they came out and hooked up computer to the appliance and stated that the water temp was not hot enough.

We bought when our last refrigerator quit working. We had paid a lot more for it and it broke just after two years. We replaced the ice maker five times in two years. We've had this refrigerator for three years and everything still works like it did when we bought it. It's a fine refrigerator with plenty of room.

I have been very please with this refrigerator with french doors and the only problem I've had is that the ice maker has had issues and the dispenser stopped dispensing ice and water. I would buy this brand again, but I would choose one without the ice maker in the top and would select an ice maker in the freezer. The ice maker takes up too much room in the top of the refrigerator and water dispensing is not as important as I originally thought. I can do without the extra parts that break.

GE Monogram Freezer - In the 12 years that we have had this freezer it has broke down 11 times. Each time wasting anywhere from $300-$500 worth of food. The service tech that usually comes out to fix it even confirmed that these units break down a lot. The only thing worse than suffering the time and financial loss with owning this inferior product, is dealing with the lack of support and unwillingness of their consumer relations department to provide compensation. This is an inferior product and I advise everyone to not buy GE products.

This GE refrigerator has served me very well for over 10 years. It is a two door side by side unit. The freezer has plenty of space and the refrig side also has plenty of space. The exterior of the doors look brand new and is very contemporary. The only problem I have had is with the drain freezing which is simple to fix. It has been a very good value.

The GE fridge is a good fridge. It last a good lifetime but the freezer part lacks space. Nevertheless it does its job and it's not a bad looking fridge.

Appearance is very ordinary and it is difficult to clean outside doors. They streak no matter which cleaner we use. Seems cheaply made compared to other brands. Also, there is little space and difficult to find things in freezer because it is so narrow. Water dispenser is fine but what is quick ice used for. Regular ice works at the same level.

The refrigerator is just ok and has one huge flaw that negates the positives about this product. Ok because it looks nice enough, fits where I needed it to fit, shelves adjust to some reasonable degree, freezer is organized well. What I don't like about the refrigerator however is that the temperature adjustment lever is in the center of the refrigerator in the front and each time I reach in to grab something my arm brushed the temperature adjustment setting and changes it. Before I realized this I had inadvertently turned the refrigerator off or turned it to some undesired temperature. It's a pain in the neck because I have to constantly check the setting each time I go in and out of the refrigerator or if a guest uses it. I would never buy this refrigerator again nor would I recommend anyone buying it.

This refrigerator has a capacity of over 30 cubic. However it is just average in performance. The ice maker broke within two years of purchase. The warranty repairman took 4 trips before it was replaced. Parts had to be ordered and repairs had to be rescheduled for additional parts. Its stainless steel appearance is nice but it collects hand prints and smudges. This is just an expensive (overpriced) piece of equipment. Not worth the expense and I can find better quality.

My refrigerator's 11 years old and not up to new standards. The GE refrigerator has two doors -- one for freezer and one for refrigerator. Shelves are clear plastic, better than wires. Food dries out after a few days unless in sealed containers.

Fridge is small. Ice maker overfills due to poor design and results in extra ice on floor or under drawer to pick up. Also, stainless marks and seal tears easily. Overpriced for what you get.

I have french doors. I can see everything inside very easily, change filter every 6 mos., & I have an internal ice maker which I love except the container underneath is a poor design. Sometimes ice falls out back & I cannot get at the ice that fell.

Spent over $1,100 for a French Door refrigerator. Only had it one year and the latch on the right door broke off which required replacing the entire door at a cost of over $600. Then a year later the latch on the left door broke off. Then after 4 years the refrigerator stopped cooling and freezing and had to replace a component on the refrigerator. Will never buy another GE refrigerator.

Refrigerator Model GSL25JFXBLB has run okay except for ice maker. Several years ago I had to change electric motor assembly. Small potatoes compared to what has now happened. A few days ago I found a very small, sharp piece of plastic in my glass of ice water. Because of the plastic type it looked very much like ice. I was lucky to notice it. We thought maybe it was from a chipped glass. Several days later we found another one, and then my wife found several larger pieces in her water. Coincidentally the ice maker stopped pushing out ice. I pulled tray out, dumped the ice in the sink and let it melt. I now have seven pieces of broken plastic ranging in size from 1/8th inch to an inch and 5/8s. All have very sharp edges. Inspection of the tray revealed that about one half of the final auger loop is missing, having shattered.

We purchased a GE Adora Refrigerator from Home Depot in November of 2016. We have used it less than one month having moved into our home on December 16th, 2016. The refrigerator sweats, leaks and the doors are uneven. We tried to have HD take it back but they will not. Their return policy for appliances is 48 hours from delivery. It does not matter that you did not even plug it in for a month. GE repair came out and the whole freezer door has insulation coming out of it. GE is supposed to be sending a new door. Great. We will have a "new/used" refrigerator. I spoke to GE and they also will not take it back. Literally it is a piece of junk made in Mexico. If you have to buy a new appliance, do not buy GE and shop at Lowe's. Lowe's return for major appliances is 30 days. Big difference.

Purchased about 3 years ago and have had to replace or glue some of the parts on the veggie bins; replace a part in the motor. Worst refrigerator I have ever owned. Will never, ever, purchase another GE refrigerator.

The door on our three-year-old refrigerator (GBSCOHBXfrww) began sagging recently and when the technician came out to remedy the problem, we were informed that there were NO parts available for this shoddy metal pin in a plastic grommet construction that formed the hinge on the door. None. We were informed that we have to buy an ENTIRE NEW DOOR for over $400!! When we called GE to see if they could help us at all, they informed us they couldn't. Nothing they could do. A discount on the replacement door would have been the right thing to do, but, judging from all the complaints and the low cumulative score on this website, they could not care less. I have bought GE appliances my entire adult life but will no longer. Ever.

I bought this refrigerator a very long time ago. It is efficient, has ice and filtered water, stays cold and freezing. Only thing, I wish I bought all stainless. But door organization and drawers that are humidified are all good and solid.

We love this refrigerator. It is quiet and does exactly what it was designed to do. It replaces an older GE refrigerator that did its job for over 15 years. It is one of the few makes and models that will fit in our kitchen space without having to do a remodel. And it has all the features of a much bigger refrigerator.

The water/ice maker assembly has had problems on an annual basis. Parts break (plastic), leaks show up. We've had to call GE Service on an annual basis and purchase an annual service contract on it. So far we've had it 8 years and have spent over $1,600 on repairs! The ice maker water dispenser design is inferior and has never been redesigned, only replaced by another inferior unit that breaks again. I'll never buy a GE product again!

It's a good model, just a little smaller than our previous one and that took a little adjusting to. It's very easy to clean and keep clean. The shelves are folding so you can fit in tall bottles, though it costs 1/2 of that shelf's space. The water dispenser in the door is the best part.

The fridge is great. Love the compartments, the drawer sizes are great, it cools at the correct temp. Stainless steel exterior is easy to clean. Purchased it about 10 years ago, a little pricey but well worth the money spent. Never had any issues with the fridge.

We have a stainless steel, French door GE refrigerator and we love it! It looks great in our kitchen. It has a ton of storage and has never had any issues. I would highly recommend that anyone looking for a great refrigerator check out GE's line of stainless steel, French door refrigerators.

It has lasted for over 12 yrs w/o any problems.Since it was a relatively inexpensive unit, I wasn't expecting it to last more than 6 yrs. But now, it has started to emit odd noises - probably it's nearing its intended life-time.

I give GE products a zero stars. After saving for a long time to buy a side by side fridge the freezer stopped working after owning it for about a year. Of course the warranty had run out. After getting that fixed, 6 months later the ice and water maker stopped working. Long story short within 4 years I had the freezer worked on 7 times... On the 8th call to the worker he said there were no point for him to try fixing it because every part had already been replaced. Now the fridge part doesn't work. There are no GE workers in my area. The guy who worked on it before has retired. So now I have to spend time finding someone to work on it. GE - I do not recommend to anyone.

We've had our refrigerator for 13 years now and it has been a great refrigerator for us. It continues to work well. There have been no major repairs necessary and we have not experienced any expenses with it.

We live in an apartment in a senior residence where the refrigerator came with the unit. It's appropriately small and fills the bill without enhancements. A fine refrigerator for a small space. The freezer leaves the ice cream less than rock solid. Otherwise no complaints.

My GE refrigerator has been going for 17+ years. Still runs great. Size of freezer & fridge is just right for a large family & is only about 5'5" tall, 2' wide, & 2' deep. Gave it a slightly lower rating on appearance because the outside has that old-fashioned, porous white material & is kinda hard to keep clean. I've cleaned the dust & lint out of the bottom, back area about once every 3 years. Was maybe $350 when new, which wasn't too much. It needed service one time, after about 10 years, for some engine issue, but it was easy for the guy to fix & not expensive. GE proves to be the best time & again. They still make top-quality products. Decent prices. They know how to make a good fridge that will last a long time, with minor maintenance.

It's been a great fridge so far. It's well made, trouble free and very good design. I believe in spending the extra money to buy something you will be happy with. I usually look up reviews on purchases to see what people say about products. G.E., for the most part, makes quality appliances. But like I said do your research.

Purchased new GE French door bottom freezer refrigerator in April 2015. 14 months in had to replace icemaker. Now won't cool & repairman having problems finding parts. Already been down a week. Don't purchase a GE refrigerator unless you have endless supply of money to make repairs. Wish I had read the reviews before I purchased this one. Definitely won't purchase GE again.

This is a counter depth (GE cafe) fridge. Believe this was first model year! Had many repairs done from day one. Had doors replaced, freezer tracks, fan motor, and door seals. Also, it has very erratic temperature control between freezer and fridge.

My refrigerator's ice dispenser stopped working after 15 months. Needed a service call in less than a year, appearance because two white plastic covers on top of the door hinges popped off.

This is a stainless steel, 27 inch, top-and-bottom fridge. But it has stainless steel doors look only, not the real stainless steel. Freezer congested making loud noise and shutting off. Frequent need to defrost ice accumulation in the freezer even though it is an eight year old appliance. Plastic bins and other parts inside break easily. Will never purchase GE again.

The refrigerator has french doors and opens too wide. The shelving design is not very functional with little space in the doors and not able to accommodate tall bottles very well. But I like the freezer on the bottom and it is large by any standard.

We bought all cafe Red Dot appliances for our new kitchen 4 1/2 years ago. The refrigerator was warm in a little over a year. Of course the warranty had expired. It cost over $400 to replace the fan motor. We are now replacing the motor again. This time we are buying the part for another $100 and installing it ourselves. We thought buying the higher end appliances would give us a better product. Not true. An appliance SHOULD last longer than a year!!! I am never buying another GE product again and passing the advice to all family and friends! So disappointed!

Fridge is only 3 yr old, basic freezer top model. Started making this loud noise (the fan?) on and off continuously. Wakes me up in the middle of the night in my 1 bedroom apt. I have to shut my bedroom door because the fridge won't let me sleep! If I slam the freezer door hard the noise stops for a while. I hate this fridge! Junk! What a waste of metal and plastic! Wish I had read these reviews before I purchased. I can't believe how GE gets away with selling crap.

My first contact with GE for servicing a fridge not cooling was on 10/06/2016 (this model was less than a year old, and I had only had for a few weeks). The freezer worked great, but the defrost mechanism malfunctioned and would not keep the fridge cool. A repair person was sent out on several occasions, replaced two defrost parts. The fridge was still not functioning properly, so I was told a replacement fridge was approved and would be delivered in 5-7 days.

One of the worst customer service experiences ever. GE, you better change or else you will be history. I bought a refrigerator less than a year ago from Appliance Smart. It's still under a year but GE says the manufacturing date is in 2014. How do I care what the manufacturing date on the refrigerator is? I bought it less than a year ago. The first time I placed a call, GE said it's under warranty and no service charges would apply. They send the technicians to some wrong address and when I called to reschedule they say that this time there would be a charge. Absolutely pathetic and extremely rude customer service from not just the first representative but also the Supervisor, Sukanda. Absolutely horrible company, product, and employees. No wonder they are losing out in such a big way to Samsung. I'm taking to Twitter and other social media channels to tell my story.

Bought Side by Side Fridge about 4 years ago. The 1st Fridge cause so much problem, GE replaced it. I think there was a deductible we paid. Can't remember. The replacement has even been a problem, the repairmen must have been out at least 5 times over the last 2 years. Now the damn thing is broke again and not cooling and food is spoiling. Don't buy this GE junk. GE used to have good products, now they sell trash. I give them ZERO stars. I won't even buy a GE light bulb. Whoever runs this company has trashed it good.

42" built in side by side - have been dealing with GE since 9/28/2016. Thought it was fixed. Repairman said it's all good! Went out and bought groceries... Same problem. Not cooling. All food went bad. Came back and said that he needed a second person. Second person did not show up! HE worked on it anyway. Said again all fixed. Nope! Same issue. I can't tell you how many hours we have waited for service people to come and then it still isn't fixed. They are now trying to say that it is not repairable. NEVER BUY GE.

Refrigerator gaskets on the GE CAFE COUNTER DEPTH unit began to tear within 2 years. Now, 6 years later, the freezer door gasket has completely cracked all the way around. For the amount of money this unit cost (as well as the MICROWAVE and OVEN) I would NOT recommend buying these. Repair parts (and/or service calls) will cost almost as much as full replacements. Oven and burner knobs blister and flake. Microwave touch panel failed within 3 years.

In 2005 I lost my home to hurricane Katrina. I lived with my husband and son in a small Katrina trailer for 3 years while we rebuilt our home. When we moved into our new home on the 3rd anniversary of the storm, I was so proud to see my beautiful, spacious, modern kitchen with matching stainless GE Monogram appliances! The very first week, I gave a birthday party for my husband and the ice cream was melted. From then on, we've had nothing but trouble with the freezer – I just replaced the door gasket and now it doesn't have the suction it used to. Ice builds up on the ceiling. The refrigerator is just as bad. No matter what I do to clean it, mold builds up on the racks, the glass shelves, around the door and even on bottles of condiments. I've thrown hundreds of dollars of food away. The shelves and vent are rusting as well.

On August 29, I purchased a brand new GE washing machine and dryer. They both worked great until after the 3rd time I used the washing machine. Suddenly, the machine will fill with water; however, the agitator will not turn, so now I have a swimming pool for my clothes. I called both Lowe's and GE and was directed to the customer relations department to open a case.

Removing ice build-up in defrost drain. Ice builds up in defrost and drain tube freezes up. This 3-4 hour process involves pulling the refrigerator away from the wall and removing all food and removing the ice in the drain tube with boiling water and a turkey baster. Added the recommended baking soda mixture. This the fourth time. This action lasts a month. There seems to be thousands and thousands of owners with the same problem. Sign me up for a class action suit because of the failure of GE to notify the public of a problem and to recommend a solution to alleviate this problem. Many have reported that repairmen generally refuse to work on this product. Some owners have report the cost of the repair as much as $800. UPSET OWNER OF A GE REFRIGERATOR. Model GFSS6KKYCSS.

My wife and I purchased a GE Profile Refrigerator and 5-year protection plan from Home Depot in 2013. The refrigerator is wearing down rather quickly. Gaskets have been repair and the motherboard failed over a week ago. Regretfully, I am still waiting for parts and am going on two weeks without a refrigerator. It sad that a product that cost so much is made so poorly. I have had issues with my other Profile appliances as well. This extended warranty covered repair is rather costly for a family of five. Eating out is expensive. I wish I never bought your product.

I purchased the GE gne25jmkbfes in Sept from a local appliance store. Have had nothing but nightmares with this fridge. In less than a month I had 5 service calls, freezer not freezing, very loud cranky sound from fridge, and finally the most horrendous odor emitting from fridge that I can't stand to open the door. After the final service call the service tech from where I bought it (who by the way have been fantastic) called the owner who in turn called GE stating the unit was a lemon and needed to be replaced. They were more than willing to deliver the new fridge. However GE wanted to send one of their "own people" since the unit was bad. The contracted delivery people arrived today but would not remove old and bring new into our century home because door needed to be taken off hinges to get thru our door (even tho they said it was a 30in.). So they left with the replacement. I spent the rest of the afternoon trying to resolve this issue.

I purchased Refrigerator top freezer GTR128SXABS in 2015. The refrigerator was just out of warranty and stopped cooling. I paid for a service call and was told the gas had to be filled. This was done and it worked for a couple of months. Two days ago - same problem - not cooling. Called a different company and was told that the gas is leaking. Because it is a closed unit they cannot get to the leak. Advised to trash it! Will not be buying GE again.

We purchased this GE Cafe refrigerator along with 6 other GE appliances for our new custom built home. They were recommended to us by our contractor. We purchased them in a local store. The GE Cafe has a leak-proof shelf installed that cannot be removed. This shelf is not leak proof. Within one year a substance leaked onto the shelf and seeped under the glass and between the frame. This cannot be cleaned, the shelf cannot be removed and GE wants $99 to come out to look at it and then charge for parts and labor if they can fix it. We were on hold for over an hour and had to call twice. You will see by the images that it is disgusting every time I open my refrigerator and embarrassing for guests to see it. I am not recommending this product or any other GE product due to the lousy customer service. How dare they charge to replace something that did not meet their promised standard after less than a year of usage.

GE fridge model # PNR22LSEBFES - bottom drawer freezer. Fridge is 2 years old. In June of this year the motherboard went. Food in fridge was lost. Woke up today and everything in fridge is frozen solid. I can play baseball with my fruit. Have a second warranty call going in. Thank god we bought the extended warranty. Zero compensation for my lost food though. This is becoming expensive. I contacted GE and they said there is nothing they can do as it is under an extended warranty. Please do not buy a GE fridge unless you're in the habit of throwing away good food. I just want people to be aware that this is not a quality product and GE apparently will do nothing.

GE 7 yr old 3 door ref. bottom freezer. Icemaker went out 2 months ago, one month late freezer out, one month later, refrigerator out. I had two very reparable repair men come out. 1st referred by Howards in Laguna Hills where I purchased it. 2nd referred by Sears. Both would not work on it because the parts are Samsung and they won't work on these components. I called GE. Their repair was $890. And that was with 50% of parts. Why would I send money on a bad refrigerator. Repair man said this machine was crap. And they didn't charge me a dime!

I purchased a GE Refrigerator, Range and Dishwasher. I have had multiple issues since my purchase beginning with delivery. When the appliances were delivered the delivery crew noticed a dent on the left door of the Refrigerator. They left this unit as a loaner and on the 19th arrived with the new unit, and informed me it was standard practice to just switch out the doors, which I was okay with. While cleaning the new appliances I noticed what I thought was a smudge on the glass top appears to be a defect under the glass. After spending a hour on the phone I was finally able given an appointment for a service call. This interaction was not very pleasant. This service rep was Michael, ext **.

First, due to the dimensions of the space I was limited to a selection. Since this model GTE18LMHBRES was the maximum height I could use without completely remodeling the kitchen, I bought it. It was the new smoky gray color vs stainless steel and it is nice and does not show all the fingerprints that stainless does. From the FIRST day, the freeze door would pop open when we closed the refrigerator door.

Purchase the refrigerator 8 years ago, and have had to have it repaired 3 times! First time was because it was freezing up in the back portion of the fridge. They put in a heat probe to counter the issue. Within 2 more years, the same issue. Now it is happening again, but this time, the water through the door and ice maker is frozen and does not work either. I unplugged it and let it defrost and cleaned out all the ice. The water worked for 2 days, so, I know it doesn't work because of the same exact issue. Today I was scheduled for a service call, that I scheduled 8 days ago. Received my first call, saying the technician was on his way.

After reading all of the horrible reviews about GE, I must say I am quoting someone else with this catch phrase: GE JUNK. Don't buy GE. Sears appliance repair charged me $150 to tell me to buy a new frig. Disappointed in both.

I will never in my lifetime ever recommend in my lifetime to anyone to purchase a GE. I am so disgusted with them that if I could I would get rid of all my GE products and change them all. They have made my life for several months a living hell with my fridge. I had to open a case with them got a person named Marie with her personal extension and never go to talk to her. I have purchased from Sears and never had the experience that I had with this company. Disgusted to the nines, I hope never to have to deal with this company again. Hate them all - on a scale from 1 to 5 I rate them a zero.

I purchased a French door refrigerator model gfss6kex. In about two years the ice cube maker broke, cost 300.00 to fix. Bought bagged ice instead. Next my freezer stops working. Repairman say 900.00 to fix and one week later the refrigerator quits. Now I have a stainless steel box in my kitchen that isn't working. In my previous experiences with GE they were of decent quality. Obviously not any more. I will never buy another GE or Samsung product and will discourage anyone from buying one. I called to talk to someone from GE CARES and was put on hold for 15 minutes, finally hung up. People don't buy GE. They are junk in my experience and what's worse they have no concern at all about your problem.

We built a new home and purchased a GE Monogram 42" side by side refrigerator that we could put panels on to match our cabinets through our builder. The first refrigerator brought to our home was broken and could not be installed. We had no refrigerator for 2 weeks until a new one was delivered. The 2nd one has issues with the doors scraping together when opened, the doors do not line up with each other when closed and the panel to access the filter, etc stuck out past the doors at the top. After a minimum of 5 appointments with technicians, the builder and installers we were told the seals on the doors would settle and eventually line up and be flush.

After hours of product research we purchased 4 kitchen appliances in Manitoba Canada. All 4 were scratched, bent, or dented when we uncrated them yesterday. Looks like they were damaged at the factory and shipped as is. Horrible quality control. This was an expensive purchase and we are presently trying to resolve the issues through the retailer.

The fridge I bought model PNR22LSE has been nothing but a nightmare. Control board fails, either thawing all your food, or putting it into a deep freeze. I'm on my 3rd control board (which has failed... again). DO NOT BUY GE. Absolute garbage that will waste your time.

Nothing but a night experience with GE Products. Regret my decision. They do not stand behind their product. Have had numerous issues from exploding door glass in self cleaning mode, gas leak from day one, shut done by FDNY and Con Ed. To fire on but not hot enough to cook a meal. To my refrigerator breaking down several times to many calls in 2 years and no assistance. SHOP ELSEWHERE!!

We purchased a GE profile counter-depth french-door refrigerator and had only used it for 3 1/2 months before the freezer stopped working. A technician determined that there was a leak in the "closed system" coolant and is going to have to replace the system. While we are lucky that the refrigerator is still under warranty, I am completely unimpressed with the quality of this refrigerator. We also bought a GE profile dishwasher, microwave, and range at the same time as the refrigerator. I can only hope that these other appliances are made better than the refrigerator.

12 months after we moved into our new home and started using our new refrigerator, the silver strip disengaged from the long drawer at the bottom of the top section. GE sent a new drawer (after the third phone call) but we'd have to pay almost $100 for a technician to come out to fix it. The drawer cannot simply be replaced because GE built a refrigerator whose doors do not open wide enough to be able to pull drawers out to clean them OR replace them! What kind of designers do they employ??? We will NEVER buy another GE product because of bad design, bad quality control and bad customer service.

I purchased a complete set of GE appliances in April of 2014 - The GE-GFE27GMDES refrigerator's freezer has gone out and the unit is less than 2.5 yrs old. GE said that the $2500 fridge only has a 1 yr warranty - a tech came out and said I have a Freon leak somewhere. My complaint is that the unit should not go bad that quick and that there's only a 1 yr warranty. I'm not sure how much the repairs will be since they will have to trace the leak down and figure what part is defected. I was told it could be upwards of $700 depending on what part needs repairing. I hope I have better luck with the other Appliances than I have with the Refrigerator.

We also built our "dream" kitchen 5 years ago and chose GE because of their reputation, style, and perceived durability. This year, the gaskets on the refrigerator began to pull away from the door and literally shredded. $450 to replace and install! GE tried to tell us that the damage was a result of spills that destroyed the gaskets. This was absolutely not the case. Yesterday while using the self-cleaning feature on our double wall oven, we began to get an alarm near the end of the 3 hour cycle. I was unable to stop the alarm so we had to turn off the breaker (meaning that both ovens are now out of use.) The control panel and oven door were dangerously hot to the touch. The walls around the oven were hot as well. The oven was no unusually dirty, but I wanted to use the clean cycle while I was home and thank God I was... If we had not been here, I'm sure we would have had a fire.

We purchase a GE refrigerator 9-2015. We have went the 2 refrigerator now. On the 2nd ref it's already having the same issue as the 1st one had. Needless to say I'm not happy. How would you feel if this was your refrigerator. I called Consumers Relation 9-19-2016. Still waiting for Mr. Appliance from Tyler, TX to arrive or call. I was told from my 1st Consumer Relation agent that on the 3rd issue the refrigerator it would be a lemon. Well come to find out that's incorrect per CR Dept. This refrigerator is a piece of crap... Not happy.

Both refrigerators buzz loudly on and off all day, every day. Two repair calls, can't be fixed. Dishwasher heating element melted the tub. Ge offered a discount on parts to repair the piece of junk. I now refer to all ge appliances as ge junk. Samsung, frigidaire, etc make decent products. DON'T BUY GE JUNK. PLAIN AND SIMPLE. THEY MAKE JUNK YOU'LL REGRET OWNING.

Purchased a new stainless slate side by side, July 2015. 1 month out of the GE warranty, August 2016, the fridge side started freezing everything. Even a gallon of milk and water line to the water dispenser froze. Called Lowe's where we purchased the 5 year warranty but they could not get a repairman for 3 weeks. Called GE repair and told them we would pay for the repair, but they would not come because we had a Lowe's warranty. We complained to Lowe's. They gave us a loaner - GREAT service! They pulled out the GE side by side and it was trashed.

I guess I'm lucky based on reading all the reviews that my GE Profile French Door Fridge lasted 7 years. At first the freezer wasn't working properly and the local fridge tech took a look and could not understand what was not working. It was either the freezer compressor or the motherboard. Then the fridge started breaking down. Tech guy came in a second time and said repairs for compressor is going to run into the thousands and better to buy a new fridge. I'm not buying another GE again. Any recommendations? We want a good ice maker and French Door with sliding freezer door on the bottom.

I purchased a GE Fridge in 11/2008 Model # GFSL2KEXA. 8 years later, the compressor has gone out. I also have a Maytag fridge over 20 years old that is still working and has never required major repair. I have been trying to contact GE consumer relations for assistance and their systems are down. I will never buy GE again. The repairman said the parts are made cheaply in another country. I had problems with the non mechanical parts from day one, plastic breaking. I am looking at another brand of fridge and not GE. I paid $1300 for the fridge in 2008.

GE, what happened to you??? You once were the most reliable company for appliances. Now, I am stunned by your lack of service. Have you forgotten that customers keep you in business? Briefly, our nearly new refrigerator (1 year, 2 months old, French Door, bottom freezer) was stuck on Celsius for the temperature read-out. So, we called GE Answer Service for help in setting Fahrenheit. After following their advice: unplug to reset, etc. our nearly new refrigerator is now DEAD. Dark, warm, DEAD. Says GE: "We can send a serviceman out in ONE WEEK." One WEEK. Are they kidding me? I will not only NEVER buy another GE product, but I sold all my GE stock, too. Fair warning to everyone: GE's best days are GONE. Run for the hills.

We purchased the French door refrigerator, gas cooktop, convection wall oven, convection microwave, and dishwasher in the spring of 2012. Buyers beware! The quality of these appliances is terrible and the customer service is worse! Cooktop - knob broke within a couple months. Microwave - stopped working within first year. GE tech said bad door switch. He said he would order part and return in a couple days. Several days later I received a package that included multiple parts that we did not order. Called GE, tech never came back. After MANY calls GE refunded my credit card that tech used to order extra parts. We fixed the door switch ourselves.

I tried to submit review on GE site, but, my review has been moderated!!! I got brand new fridge, and it does not cool properly from day one. I have got service on time, and service man from GE provides proper service, and said it's a known issue that the fan does not work properly. If it's a known issue, why the heck does not GE provide service at first time. Then I found the bad noise generated from this fridge with horrible clicking sounds. I will need to call service guy again! WTF. NEVER BUY THIS FRIDGE.

I thought you might be interested to know that GE Appliances are no longer owned by GE. They are owed by Haier, a Chinese company. Why am I telling you this? Because I now believe this once great brand has become garbage. I purchased a GE Freezer 4 years ago and it quit working earlier this month taking all the food with it. I called GE Service and the technician that arrived told me it was out of warranty and quoted $756.02 to fix it. I only paid $749 for the damn thing new. They actually had the nerve to quote more to fix it than it cost.

$150 rebate that the new 30" range fits where the old 30" range was. Bought a new gas range, and was promoted with a $150 Guaranteed fit rebate. Slide the old GE range out (19 years old and the gas regulator went bad. Could not buy a new regulator - because GE discontinued them.). Go to put the new GE gas range in, and it doesn't fit! The old one measured 29 & 7/8". The new one measured 30 & 1/16" so I had to pay a contractor to cut my granite countertop 3/16" so it would fit. Filled out extensive paperwork and a dozen pictures, submitted all the required documents, and they won't pay the rebate saying old was not freestanding? ARE YOU KIDDING ME! I replaced a GE 30" range with a GE 30" range.

We bought a new home with GE stainless steel appliances. We immediately had problems with the dishwasher not working properly and had a technician out twice to repair that; once to install a piece to direct soap from the soap dispenser and another time to fix something in the drain system. Next came the fridge; just a couple weeks later. We had 15 service calls on our fridge for the noise it created and they did everything from a software update (which you can't do yourself), to dampening the compressor, to replacing the compressor, then replaced a couple fans and motors twice! The touchscreen on the door started going out, so they replaced that twice, and put electrical tape on the back of it because they thought that might help! Then the freezer wasn't shutting correctly so the repairman had to cut a piece of plastic off of the drawer so it would close completely thus allowing the door to close completely.

It happened twice, every time I schedule an appointment I get a call from GE saying they have to reschedule because the tech had to go to the hospital. What a coincidence really!!! That's their way of saying we are backlogged and have to reschedule.

I bought a GE GTE18GTHWW over three months ago and it still is not working after three service calls. The freezer thaws and refreezes and is constantly dripping. The refrigerator freezes my produce. Do not buy this appliance. GE knows the problems with this model and still sells it. After three tries they agreed to replace it with a new unit. I can't tell you if it works or not because they came (hours late) with the wrong refrigerator. If you have a choice do not buy this product.

I purchased a GE refrigerator a less than a year ago. The fridge broke within a week of delivery and was replaced a couple weeks later. Even after begging for an earlier replacement because we had a newborn baby and had no backup, they refused. We had to purchase ice and use coolers for a couple weeks. Approaching the end of the warranty, the fridge creates loud noises and stops cooling. The repairman replaced the fan and stated that is all he could do. He said hopefully it will fix the problem, but no guarantees. He also stated that in his experience GE refrigerator last about 5 years. Not sure if other brands are any better, but GE seems like a waste of money and they don't stand behind their products.

We have called GE on six different occasions to no avail. When filling the glass with water and ice cubes the dispenser freezes. When this occurs the dispenser automatically and uncontrollably releases water and ice. It will not shut off and floods the kitchen. GE sends out a service representative and the representative states that there is no fix for the problem. This has occurred on three occasions. GE will not accept responsibility for their defective product.

Refrigerator was purchased new 5 1/2 years ago. It quit cooling so I phoned GE Customer service to get a repair. After being on hold for 10 minutes or so the "customer service" rep got back on the line and said, "We can't find anyone in your area that does repairs. Sorry, but we can't help you." This refrigerator cost just over $3,000 when new and this is what GE has become. I will never purchase another GE product.

GE Replaced the Fridge in August but I still have the noise issue with the new Fridge. I am not sure what the issue is with this model of fridges! My family says the food spoil seems to be returning. Not sure yet what the next step is at this point.

Called this morning because refrigerator will not cool below 55 degrees. Was told by GE service that they had no one in our area and to call A & E Service. Called A & E and was told by someone who sounded like they were in China that they did not service GE Monogram. Monogram claims priority service in their ads and our warranty said all refrigeration parts covered for 10 years. Our unit is 6 years old. Sad what GE has become.

My husband and I built our dream house in Eagle River, WI in 2006! We purchased all our appliances from Jensen Akins in Conover! WE bought a GE Profile side by side, gas range, microwave and dishwasher, ALL GE Profile because we have only owned mostly GE products! 2-3 years ago I noticed mold growing inside the fridge, even though I clean the fridge every 2 weeks! Soon mold was growing inside my juice pitcher within 2 to 3 days, inside the produce and cheese drawers too! The water line also kept freezing up and ice was forming on the wall between freezer and fridge!

Hello. I have reached my limits. DON'T Buy any GE products. Reason: I have a GE profile refrigerator. After 13 months it stopped working. Thinking I only have a 1 yr warranty, I was out of work no extra $ to have anything fixed. 10 days before 2yrs, I was back to work and wanted to get it fixed & purchase a new dishwasher to match the other 3 appliances. Found out it has a 2 year warranty. I called, they came, replaced part. A year later it stopped working again. Called, they came, I paid for a service call. Same part needed to be replaced.

I have a GE Monogram built-in side-by-side refrigerator, which does not stay cold enough for food safety. On my first service call, the technician said he needed to order a $500 part, but would have it mailed to my house for an appointment (8 am to 12:30 pm) today, Tuesday. He also stated Tuesday was his day off, so he would not be the repairing technician. He thought it was a condenser issue (again).

This Monogram GE "High End" Package came with our new Shea home. What a joke, the microwave has been REPLACED 3 times. The built in refrigerator failed last year with the lights going out and the control board fragging - thank god for a home warranty. The control board was replaced, then 2 weeks ago cooling failed again - this time it has been a wild goose chase trying to find out why it is failing. No fresh food until we bought a small extra refrigerator today. For 11,000 you would think there'd be some quality built into these appliances -- WRONG. What a piece of garbage. And to replace a built in refrigerator is no easy task.

I purchased model PSB48YGXASV which is a 48 inch side by side counter size refrigerator. 4 YEARS AGO. The light and cover of the light take up all the room and I can't get as much food in the refrigerator as I can my garage refrigerator which cost $400 and this expensive albatross cost $6000.00. I have just paid another $460.00 to have it repaired. It went out after 4 years and lost all of my food and had to have it repaired which took one week to accomplish.

I purchased the GE Caf Series of appliances 5 years ago, since then the fridge fan failed and the microwave controls stopped responding. I contacted GE regarding the microwave and it is not under the warranty. The catch is that the panel failure was a known documented issue since 2014 and GE replaced owners microwaves with the newly designed control panel but never contact the owners that had purchased this unit. I will NEVER buy a GE product or one made by them again, and I highly recommend everyone save your money. GE makes Adora, Amana (older dishwashers), Americana, Beaumark (most), BeefEater, Camco, Concept II, Eterna, GE, General Electric, Hotpoint, Kenmore, McClary, Moffat, Monogram (1), Profile, RCA.

I purchased a GE refrigerator in May, 2015. We immediately had problems with the water dispenser. After 3 days with a new filter, the water came out as a trickle. We replaced the $50 filter, and it happens again. The tech came out, replaced the whole part, as well as a new filter. He wanted to charge me for the filter. They are suppose to last 6 months under normal use. This was a few months under minimal use.

We bought a GE refrigerator in 2014. Since then we have had 3 service repairs for the same problem - evaporator motor making very loud noises. The noise reoccurs shortly after the service - meaning the problem has not been fixed properly or this model has an ongoing malfunction with the evaporator motor. Very dissatisfied with this model which has now been discontinued.

We purchased a GE Profile Side by Side Counter Depth Refrigerator (as well as other GE Profile units - an electric oven, an Advantium oven, and a gas cooktop). Within 2 years of purchase the ice maker stopped working. Now after owning the refrigerator for ONLY 6 years the compressor has gone out. The service people told us to junk the fridge! Of course it is now out of warranty. What happened to GE appliances that were built to last?? We used to get 20 good years from them! Never again will I purchase any GE appliances. The electric oven hasn't worked well from the beginning either, but I'm trying to put up with it. Insanity!!

Want to follow up on my previous review about the auger breaking off in my ice bin. Tony at GE has taken care of this problem in a very timely matter. He replaced my bin with an auger at no cost to me.

I have completed the GE customer support form THREE times, without any contact whatsoever. I also called their 800 number but the person on the phone basically gave me the runaround and brush-off to a company that only provides service, but could not assist with the issue I have on the refrigerator. The refrigerator in question is rusting on the inside mullion at the door closing. This is unbelievable to me since my last refrigerator was over 30 years old with no problems like this. It looks like poor workmanship and GE probably knows it, so those choose to ignore me.

Purchased GE Profile 25.1 cu. ft in May of 2012 and have replaced motherboard 3 times, also a damper valve, and a door gasket plus a great loss of food and inconvenienced for 2 months without a working unit. I believe GE should buy this unit back from me. This thing has been a piece of junk almost from the beginning and all I keep getting is the old runaround. People DO NOT BUY ANY GE PRODUCTS and I will tell everyone I meet what a crappy product they are making.

During the first year, this refrigerator required 3 service calls. One for internal water leak in ice maker, two for a fan motor (one of 5) that sounded like a chain saw. Technicians were great, and all repairs done under warranty, but I worry that the quality of this refrigerator is lacking. Extremely complicated unit with a computer, software, sensors and did I mention 5 fan motors? My advice? Buy a 10 year old refrigerator on Craigslist, and you will have no problems!

Let's begin by saying NEVER, EVER WASTE YOUR MONEY ON A GE REFRIGERATOR. I purchased this special color unit (SLATE) at my wife's request as we originally planned on changing the remainder of our appliances to this color. This unit has a AUTOMATIC defrost cycle which runs almost every day. Out of the past 5 days it has run 4 and the refrigerator is about to go out of warranty. I spoke with a representative at GE (Ter... **) and she stated that according to the manual this is normal behavior. The freezer increases it temperature to 14 degrees Fahrenheit daily which makes (ICE CREAM) like products soft and unusable. I asked for these options in writing and she stated, "I would have to check with a supervisor in or to email you this information." WHAT? You must be kidding. Please do yourself a favor and purchase another product from another manufacturer and pray for better results. Buyer BEWARE!!!

Simply Awful. We bought this cooktop, GE PROFILE SERIES 36" BUILT-IN TOUCH CONTROL INDUCTION COOKTOP PHP 9036 DJBB new in October 2015, it blew a circuit board in May 2016 and hasn't worked since. Nothing we did, it just blew while using 2 burners at once. We've tried, but it hasn't been repaired. Over a month without a stove top. Worst ever. Cooking on outdoor BBQ until I can afford another stove. Two repair tech visits, and still doesn't work. No end in sight.

Soon after I purchased this refrigerator, the ice maker needed to be replaced, and there have been 3 additional service calls since I had this refrigerator (the water filter repair/replacement of a PCV Board, Noise, and Frost Build Up) and my wood floors have been damaged also. And the plastic shelves do crack (I replaced one). With the frost build up it requires that I turn off the refrigerator for 48 hours and then turn it on for 24 hours before putting in the food into the freezer and refrigerator. There is some kind of leakage issue in the unit. I have LOTS of food.

Purchased all GE kitchen appliances when we built our house in 2008. Refrigerator is a GE Profile, french door with bottom freezer, model PFSS6PKX. Biggest piece of junk ever. Nothing but problems starting very early on. Here is the list: Ice/water button on front panel broken, replaced, broken again now; defrost lines in back of fridge fail and thick ice forms beneath deli drawer 3 times so far. Ice maker stops making ice - have had corkscrew thing replaced & eventually entire ice maker replaced. Poor ice making in general; ice falling out of dispenser and melting on floor; now water/ice dispenser push thingy hanging on by a thread; constant water filter replacement - filters last 2-3 months.

First off our freezer in our fridge quit working. Lowe's wouldn't do anything for us so they had a GE repairman come out & put parts in it. In the meantime the fridge portion quit keeping stuff cold as well. Still waiting on those parts. Tonight when we went to bake our dinner, we noticed our oven lights no longer work. Our appliances were $3,000 a piece & purchased in Jan but not delivered to our home until the end of Feb 2016. In 4 mos time all this trouble? GE is more interested in wasting my time having a repairman come out 10 times to see if this or that works then do what is right & replace them or refund us our money for their junk!!! We tried your appliances & spent a hefty chunk of our hard earned money on them. If you can't make appliances that are going to last longer than 4 mos, then you should be ashamed! Do what's right.

We have issues with a GE Cafe Cooktop and a GE Profile Refrigerator. The cooktop is being investigated by U.S. Consumer Product Safety Commission, so, I am going to describe my experience with the refrigerator. Within the last 4 months, GE technicians have visited at least 6 times, made 5 or 6 unsuccessful attempts to resolve an issue with ice/water dispenser. When the Control Panel was replaced back in March 2016, it was not the exact same part but the technician installed and said it was the newer model of the control panel. Immediately, we noticed 2 issues with that control panel. 1.The front plastic panel was peeling off from top left and top right. 2. The measuring system to dispense water was not working, e.g., it was suppose to tell how much of water was dispensed.

I purchased a new GE fridge in 2012. In the first few months I called GE more than a few times. They changed some parts, again and again. This fixing was going on and on. After the warranty has expired and signed up with PSE&G worry free. They fixed it a few more times. After a while they recommended to talk to GE. Nothing changed since then. The problem is that some moister is accumulating in the fruit compartment and it freezes all. Also from the vent on the top shelf the air is so cold that everything that is next to the vent freezes to ice. If any of the consumers had the same problem maybe you know what is the fixing solution. Thanks in advance. Next time I will think twice before buying GE fridge. And it is not a cheap one. It is GE Profile.

I purchased the above model in the fall of 2014. Since then the refrigerator handle has had to be replaced 3 times (under 1 year warranty). Now the freezer handle has broken. Each time we insisted having a tech replace the handle to eliminate the possibility of replacing improperly. The handle is cracking at the screw holes and we've been told it will cost the next time due to being out of warranty. If there is a known problem you would think GE would rectify that problem without cost to the consumer - I purchased the product in good faith. It's also the noisiest refrigerator - GE rep says "That's normal".

Have a GE Monogram refrigerator, 13 years old. Ice-maker didn't work and water leaked into the freezer like crazy for years. Finally decided to get it fixed and working again. That started the nightmare experience with GE technician and then with GE Monogram customer service. Opened 2 separate cases with GE Monogram repair, repairs and labor charges totaling $1400 to work on ice-maker. Still have NO working ice-maker and water leaks like crazy into freezer after 7 (yes, 7) visits from tech who was extremely rude and disrespectful to my wife the first 2 times out; such that I had to take time off work and come home to monitor his activities with each visit. During this ordeal with technician, I have 2 case numbers with GE monogram customer service.

We purchased a new home in 1987 with a GE Monogram 42" countertop depth refrigerator built in, plus the extended GE appliance warranty. The refrigerator had repeated problems with water leaks and its compressor coils freezing into a solid block of ice. Under warranty GE averaged a major repair on this fridge every two years replacing water filter system, ice maker, compressor, electronics, door closing mechanisms, etc. In about 2008 GE admitted they had so many problems with this unit they replaced ours with a new one that we paid extra to add in door water and ice. GE dropped their warranty and we continued to have expensive problems. We finally found a local expert who knows these units well and his fixes were not so expensive and did not turn around and fail repeatedly.

Six-year old GE 42" built-in SxS with dispenser (PSB42YSXASS) - repairs started after only 3 years and now the whole unit has tanked! Estimated repairs will cost about $1700 on top of all the past repairs. Should have guessed that back in 2013 when the appliance was only 3 years old, when GE offered me a new unit at a discounted price that we were in for trouble. GE said they would give me ~ $3000 off of a similar model bringing the price to $5000. We paid $6000 for the 6-year old piece of junk in our kitchen now. I know 2 other people with the same refrigerator with similar experiences that had to get new R/F. GE obviously isn't much for quality manufacturing or acceptable customer service. Will never recommend their appliances and will probably go out of my way to let everyone know about our GE appliance nightmare.

When my daughter's family bought their new house, I decided to surprise them with a new refrigerator. The GE GFE29HGDBB, french door, model. Cost: $1,943.59. It was delivered after Christmas in 2014. In April 2015, four months after purchase, the temperature rose and ruined all the food inside. GE sent a repair person, who came out and had to order the part, a small fan and motor (dcfsev46363Wr60x2430301 - evaporator fan motor). The repair person knew exactly what the problem was and said all his calls lately had been for this GE model and part, so it is obviously a universal issue with this model. It took them 15 days to get the part and come back. In the meantime, my son-in-law had to go buy another refrigerator (about $600.00) for the garage, to use as a backup.

I loved the looks of the GE Monogram when we were rebuilding our kitchen 12 years ago. So we bought the high-end, counter-depth, built-in side-by-side refrigerator. Its one huge problem was the icemaker, that kept freezing up, or spitting out ice cubes, and leaking all over the hardwood kitchen floors. We had repairmen out several times, and twice replaced the icemaker. Then, disaster struck... we were out of town for 3 months.

Refrigerator purchased from Sears two months ago. Worked perfectly for a month then started problems of not being cool enough in refrigerator to being frosted over in freezer. Called Sears for service and they said GE is now doing their own service work and will not reimburse Sears or any other business. Started the nightmare experience with GE Service!! Appointed scheduled for FIVE DAYS after call. Afternoon before appointment I called to get an idea when the repairman would arrive. He told me he never received authorization from GE to service our unit. He said he had this problem several times in the past two months. Call to GE and they said they would schedule with another repairman, again, a week later.

GE manufactures poor quality products - awful customer service. Within the last three months, GE technician has made 4 unsuccessful attempts to fix my refrigerator and I have been having one hell of the time getting GE to order correct parts and get it fixed. A malfunctioned part inside the storage area has left permanent stain/rust and the bottom of the refrigerator is no longer in white color. The water dispenser's control panel has been replaced three time and still does not work. Technician last visited about 4 weeks ago and said he was going to order the part that was originally in the refrigerator but we have not heard back from GE since then. And, when I called to checked the status of the order/repair, the case was closed. GE has been deleting my comments from their Facebook page and finally blocked my account.

I purchased the GE GTV085KCYR. Two Door/Direct Cooling fridge two years ago, and I couldn't be happier. The inner compartments are so spacious with just the right amount of divisions so I can organize my groceries well. It takes so little time for meat to freeze and for me to make ice cubes. It is also energy efficient. It makes me feel that it is worth my hard-earned money. No hassle of repairs, etc since I got it. The paint in the handle is fading. Maybe because hands are not always clean when opening the fridge.

GE Top Freezer Refrigerator....ModelGTE21GTHCWW. GE even has the audacity to devote a page to 'NORMAL OPERATING SOUNDS'. WHO WANTS A NOISY REFRIGERATOR??? The page says, "Do you hear what I hear (no, it's not a Christmas Carol)? THESE SOUNDS ARE NORMAL. The new high-efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum". This thing won't STOP!! Again I ask, who wants a noisy refrigerator??? Do NOT buy this one unless you want to go crazy.

Make some much noise sometimes I think someone is actually breaking into my house. Pops and cracks at all hours. The ice maker when it dumps sounds like a dump truck. But the worse thing is the ice build up under the freezer drawer. Once a month have to take a hammer and break it up so the door will close properly. Water runs out from under it constantly so I have to keep a towel beside it all the time. I am never buying GE products again. Even when this was under warranty I had to fight to get them to come fix it. Stay away from GE.

We bought a new home and purchased this Counter-Depth GE Cafe fridge. Within the first month we replaced the whole fridge. I should have asked for my money back but I gave it a chance. Under the original warranty we called GE several times and they have come out to fix different issues, the main two being the loud noise throughout the day even if we don't ever open up the fridge and the back panel for the display.

I had a contract with American Home Shield and was given this refrigerator which they claimed was comparable to the KitchenAid Superba that I had. It isn't. It is very poorly designed. The old refrigerator was a 27 cubic and the replacement is a 28 cubic. I can put about 30% less in the "larger" refrigerator. It is so poorly designed the ice maker takes up a third of the freezer, can't put a bin on the top of door & only has 3 very small bins on the bottom of the door. The baskets are half the depth and only pull out a few inches. I also cut myself on the freezer shelf. The refrigerator section is small, the bins for produce are half the size of my old one and you can't put anything in the back of it unless you want the food frozen. The door had few bins. I had to pay $90 for an additional bin. It is also a stainless steel and looks crappy. I have to wash my hands every time I touch a handle. I don't have kids. It is embarrassing. It looks so awful.

We bought a new home and the appliance package chosen was the GE. Exactly 1 week after the warranty period expired, one year, the refrigerator started making noises, the motor got louder, and a new buzzing sound. Then the digital temperature reading started going wacko, up to 58 degrees, back down to 37, a week later, back up to 62, now it's working again. I heard the motherboards on these are junk and constantly failing. I bought a new Kenmore and will take this one out and use it for shooting practice. 1700 dollar refrigerator should last longer than a year. The refrigerator in the house I grew up in lasted 20 years with no issues. Modern technology, give me a break.

GE Bottom Freezer French door Refrigerator - I bought this JUNK in June 2012. I also bought an extended warranty because it is JUNK... $1200 JUNK. Since my purchase I have had the ice maker replaced twice under warranty. I have also had my repairman come and defrost the line to the line or clean it out... THREE times... I can't afford to fix this 3 times a year... WTH!!! Why does this happen? My water line is fine, the pressure is fine, the valve is fine. Also my door are glossy black!! With tons and tons of scratches. No matter how careful I am it scratched. Can't even put a magnet on it, it scratches it.. JUNK! JUNK! JUNK! Next refrigerator will be the cheapest one I can find!!

Four years with my GE CAFE, model CFCP1RKBA SS and it needs a $795.00 circuit board including labor. The electrics on this model have given us nothing but grief from the first few months to now. Forget their customer service. It is really awful, I don't call anymore. Too frustrating. Will I get another? No way in hell. I have a Maytag that is at least ten years old, never had a problem with it, and it is in the garage. Hopefully this will buy us some time before we have to get a new fridge. The panel under the ice maker is rusting as well. All in all, a really inferior product. I hope we have no more issues. I will definitely tell Home Depot to stop promoting GE and anyone else for that matter.

Some designer didn't do a complete test. New halogen lights at the bottom of the freezer are suppose to light up the entire area of the freezer but, once food goes in, it's hard to find anything.

The ice maker throws ice cubes and rattles. They've replaced it twice and otherwise serviced it. Now that the warranty is up (it's been just over a year) they won't come back unless I pay even though it NEVER worked and none of the service repairs visits ever fixed it. They don't make this particular model any longer. I wonder why.

My Monogram has been nothing but trouble since I bought it. Repaired 5 times for the same problem. Now it needs repair again. Their service stinks and they do not keep appointments. Buy anything else!

We have a GE bottom drawer freezer refrigerator which was purchased in approx. 2011. We have been recently experiencing a large sheet of ice that forms under the main produce drawer which makes it almost impossible to open.

Purchased a GE Slate finish refrigerator in November 2013 along with a 5 year extended protection plan from Home Depot. In February 2016, less than three years later, the finish is peeling. Home Depot would not cover as their warranty is only mechanical parts. GE would not cover as cosmetic warranty covers the first 30 days. Not to mention, GE charged me $130 to come to my house and tell me that, no mention of it on the phone when scheduling the service call. So we are stuck with a $2500+ refrigerator with a peeling finish. I won't even mention that of the 6 appliances we bought at the same time in 2013 how many were initially replaced, some of them twice, due to malfunctions or defects upon initial delivery. DO NOT PURCHASE A GE APPLIANCE!!!

A kindly tech while doing an in warranty repair on a refrigerator for me commented that ALL the new refrigerators are JUNK and I agreed w/ him as the evaporators and circuit boards fail repeatedly. Rather than take the word of "experts" = former drips under pressure, how about checking with outraged customers or experienced service pros. who brave the wrath of disgusted customers who had trusted the hype and learned better the hard way. Remember that GE led the way to 1 year warranties on the sealed system instead of the decades old 5 year warranty. Wonder what they knew and had planned. May I say "DREK" from the factory - that is NOT a typo.

We purchased a high end GE monogram side by side refrigerator about 11 years ago, it is a built in unit and has been a piece of you know what from almost day 1. I have a $50 garage sale refrigerator I purchased while our house was being built so the workers could have a place to keep drinks cold and it is still going strong, use it every time the GE quits!

Purchased a very nice looking French door refrigerator in November 2014. Since I purchased it has had to be serviced 4 times, very inconvenient with 4 kids. They will not return or replace... it has just gone out again and will not stay cold.

I have had this refrigerator worked on now several times and GE can't seem to figure out what is wrong. It all starts with the refrigerator making weird noises and then the freezer starts to get a film of snowy ice on the back of the freezer then works its way all over my food. After that, the temperature starts to slow down and the cooling system stops to work properly. GE has replaced MANY parts and I've had to throw away much of my food. I try to save some in coolers but that really doesn't work. I have again called on GE and they are sending out another tech representative. I feel I have a lemon and GE should stand by their product and replace it. If this is not fixed or replaced, I will be taking GE to court. This shouldn't happen to a refrigerator that is now only 5 years old. GE started working on it in 2013.

The refrigerator has had defrost problems since it was new, over 7 years. GE has not been able to correct the problem and has no interest in making this right. Three new control boards, 2 Evaporator cover panels, 2 new chilled water tanks, 1 new defrost heater with defrost termination sensor, 1 new chilled water tank heater AND numerous times I have had to disassemble the unit to manually melt off the ice on the coils.

I bought a large stainless steel refrigerator seven years ago with no ice maker. In 2015 I replaced the motherboard. Now less than a year later the refrigerator is not working. It runs constantly with a loud hum. The freezer will not freeze. I have lost quite a bit of food. I am very frustrated with GE and will not buy another product from them.