GE Refrigerators Reviews

NO STARS. My microwave was defective when it was installed. I spent five 4-hour windows of time and the second technician told me he would replace the same part as the first technician and it would not fix it but he had to follow protocol. Both technicians told me the microwave was a fire hazard. I contacted GE several times asking for a new microwave. They told me the technicians were incorrect and they needed to continue to repair it. That just makes them look bad to send technicians that they don't trust to know what they are doing.

Purchased New Refrigerator/Freezer in Herington Kansas - The Black Paint leaves fingerprint smudges that cannot be cleaned off. Have contacted the company - they sent new doors that also have a fingerprint/smudge problem. Works good but looks terrible - do not buy a smooth black colored GE Refrigerator!

My refrigerator is not even a year old and I have had a technician out four times. The knocking and tapping noise day and noise is relentless and I am told it is normal! There is a constant build up of ice all over my food in the freezer. They fixed a hinge on the inside freezer to correct. Still ice all over making everything wet and soft. Changed the freezer seal... no change. And…. Their customer service is worthless. I bought this from Best Buy and they immediately referred me to GE for my problems???

I purchased a GE side by side model GSS28NYYBHFS refrigerator from a local store in Sheffield, AL and had it delivered on 6/22/26. On July 7th we opened the door and discovered the light was not on. I checked the breaker and outlet to verify power. Power was verified so I placed a call to the store. The store sent out a technician and after troubleshooting, it was diagnosed as the mother board was bad. Now what? Let's see if we have one in stock? Then the news you don't want to hear, not in-stock and a three week wait. So I asked what my options were?

Makes too much noise, Don’t buy if this is a concern.

Shopping for Appliances? Look At General Electric’s Poor Quality Before You Invest!!! I spent many years in the homebuilding industry, where I was responsible for selecting the products and materials used in approximately 1,500 new homes each year. Product quality, reliability, and customer satisfaction were a primary consideration when choosing appliances for our buyers.

I bought a GE refrigerator in November 2025 and the condenser went GE has the worst customer service. They wanted me to wait till July 17 for them to put a new one in. Then when I called about the 17th the guy had no idea what I was talking about. I will never buy a GE product. The least they could do is replace the refrigerator and give me a new one. We’re going on over two weeks without a refrigerator. Unacceptable. The worst customer service.

Bought at Lowe's. They don't want to hear anything after purchase! This refrigerator has made noise from day one! Service has come out 3 times! They changed parts! Did nothing! Now told noise is "normal"! This company is garbage! Buyer BEWARE! You're stuck with junk! This garbage company doesn't stand behind their crappy products! DON'T BUY!!

Is it possible to leave no stars. My refrigerator has broken over and over since day one. I have had it rebuilt several times and it is a multi-lemon. GE doesn't care. They provided their open health insurance policy number if I have to call 911 due to the scalding hot water that randomly comes out of the water dispenser. Ice maker has been replaced several times. Fan-compressor as well. Bodewell doesn't show up for appointments or when they do they don't have all the parts. The list of problems go on and on. This refrigerator needs to be recalled.

We purchased a GSS25GYPFS on 3/25/26. We had a Samsung piece of crap, we were working on the stupid ice maker every week because of a crap design. We LOVE our new GE. It keeps everything fresh and cold, we never hear it running, it is so nice. The ice maker is fantastic; it has the best crushed ice dispenser ever made. It has lots of room and the shelves have several adjustment options and are very easy to move. The no hand print stainless is wonderful. The lighting is great too, very bright and clean. We will be looking to replace other items and will use GE.

I would only recommend this top loading washer model # GTW585BSVWS if you want to babysit it. You have to stand by it when it goes into spin cycle no matter how small of a load that you put in. First it starts to move all over the place and make loud noises trying to spin. Then, it goes into the nonstop mode of trying to sense, refill and tries to spin again and again. I, finally have to turn it off and rearrange the clothes and restart. And, these are small loads! I have had it serviced and it doesn’t make any difference. I was told if I wanted to eliminate this problem to just go out and buy an old fashioned washer for $1000. This is not my idea of a good product or a use of my time. I would never purchase this product again.

New in 2025. This refrigerator is very noisy. Had GE tech out two times and they say it's normal. It sounds like someone knocking on the door 4 to 10 time an hour. They say it's low-pressure refrigerant gurgling. I have never heard any other refrigerator make this noise. GE or their techs can't show me a video of another one making this same noise. I will never buy another GE product.

GE should disclose how loud the hum noise of the refrigerator is. It is very bothersome and the repairmen all agree it is normal. I refuse to accept that.

The bulb went out in our GE refrigerator (approx 4 years old). I looked in the manual and it did not give the part number. So I called GE and was told it could only be replaced by a technician, they did not give me a replacement bulb number. They said the technician would cost $114.95 to walk in the door. So if you add the $114.95, cost of 1 hour labor $125 and cost of bulb ~$25, it would be about $265 to replace the bulb. SHAME ON GE!!!

Purchased a $1200 GE refrigerator and within 2 weeks, the ice maker and water both quit working. Called customer service which took over 50 mins on the phone. They sent repairman who said it was either a part or the water filter needed changed(this filter was only 2 weeks old). A part hard to be ordered. I waited over 2 weeks, no part arrived. Called GE again, they never ordered the part! Finally received the part, repairman promptly responded. Long story short, it wasn't the part, it was simply the water filter so GE wouldn't cover it. GE installed a bad water filter when we received the refrigerator, but we had to pay for a replacement. The filter only lasted two weeks! Ridiculous! Absolutely will not purchase from GE again.

My new refrigerator has been freezing food for seven months. Also, I have no water to it. I’ve had numerous repairman here for my refrigerator and my dishwasher and nobody can seem to fix it and GE‘s customer service is terrible. Even though I’ve been seven months without properly working appliances, all they wanna do is offer me a couple hundred dollars towards a new GE appliance. Would it make sense for me to get another general electric appliance I think not!

We purchased a GE refrigerator in Oct 2025. I started losing coolant in Jan. 2026. Completely useless by the end of the month, putting off a chemical Odor, on top of it all we lost over $300.00 in food. I don’t believe in buying extended warranties…I feel companies who want to compete in USA selling and building need to put out better reliables merchandise.

My fridge broke two times in less than one year. First time they were able to get a service person to come out. This time it’s been over 2 weeks with no service person and they are not even trying to find anyone.

I purchased a GE refrigerator in November that has a major design flaw of its top freezer drawer. Customer Service sent me a new drawer AND side rails. Same result; whole thing slides out each time freezer door opens. There are no service providers in Northern VT! Resolving Warranty issues is futile, nonexistent. GE Bodewell will only replace this unit, not refund as I requested at the onset, knowing full well they're incapable of providing Warranty service. I'll never purchase another GE appliance.

I ordered a GE refrigerator from Home Depot which was supposed to be fingerprint proof. Also had a dent in front from delivery people because they tried to squeeze it through the door. Main problem now is constant finger prints I have to clean. Model GTS18HYNGRFS.

Incomplete, so far. Fridge about 39 F Freezer 2 F today... on the Five setting. Purchased in Late 2021. No service calls yet. Top/Bottom, no frills, no door icemaker. Heard those are bad news. Would like it to be colder.

If you have kids, or decent hearing, don't buy! Our fridge makes a high pitched tone constantly. (Very similar to that of tinnitus or ringing ears). It gives me a headache. We had maintenance come look at it and they said there isn't anything they can do. That is the sound the compressor makes. He said it should only do it when both the fridge and freezer compressors are on and usually from getting in/out of them both a lot. Not true. We wake up to the sound every morning. It is obnoxious. I can't have quiet in my house otherwise it gives me a headache so the TV or music has to be constantly on. I hate it so much.

Just bought a GE refrigerator for around $2600.00. In the first week ice maker does not work at all. Two days later the middle drawer which is supposed to operate at 29 degrees, stopped cooling and all food stored in the middle drawer defrosted. Junk. Keep in mind this was in the first week. ABT is replacing the unit with a new same Mosel GE fridge. If this one screws up whatsoever I have ABT promising to replace it again with a completely different brand. We will see.

DO NOT ever buy GE appliances! Disappointing Reliability Across All GE Appliances! I purchased 5 GE appliances (Refrigerator, Dishwasher, Stove, Oven & Microwave), and all installed in late 2019. Unfortunately, every single one has required repair, including my high-end GE Profile counter-depth refrigerator, which has experienced consistent cooling failures since 2022.

Refrigerator became inoperable five years and eight months after purchase compressor corroded through and the lights went out after about a year and a half. Total waste of $2000. They charged $114 just to come and tell us we needed a new refrigerator. And it couldn’t be repaired.

We bought a new GE refrigerator in 2024 and ordered GE water filters in 2025. The filters are original equipment and have been confirmed to be correct by GE. Neither filter will allow the water/ice maker to work, but an off brand does. GE refuses to stand by their filters even though they were just opened and brand new. Garbage.

Bought a 12k refrigerator from GE and it died 2.5 years into service. BIG mistake #1. Had Bodewell come and service it. BIG mistake # 2. Took 4 days to have them come to evaluate problem, took two weeks to have parts ordered and them returned for fix. Waited all day, only to find out appt cancelled and rebooked for 6 days later. Imagine 4 weeks without a refrigerator over Thanksgiving. I had to buy another small refrigerator and put it in the garage. All this because the terrible design of the refrigerator. Stay away from GE/monogram and everything GE related, including Bodewell. Not a happy consumer.

Been a bad decision going with G.E appliances. 2800 dollar refrigerator that started giving us trouble after 3 years. A month of service calls and visits from repairmen and a year later here we are again and this time I get to add the dishwasher to the list along with the refrigerator. A 2800 refrigerator should last longer than 4 years and it did not come from a big box store. Bought it at our little hometown appliance dealer

I purchased a GE refrigerator about 1 year ago (April 2024) from Lowe's. I had to call the service technician 3 times over the next 12 months to have him fix the fact that the refrigerator kept creating ice sickles/frost in the freezer. It would just all of a sudden create frost onto everything in the freezer. It's a mess. Since my 1-year warranty expired more than 30 days ago, I now have to pay to have the appliance serviced for the EXACT same problem that I was calling them about. Now, I'll have to pay for the exact same service (over $130 just to come to my house) and now parts and labor (I can't get an estimate for parts/labor). GE never fixed the problem in the first place. They just waited until 12 months pasted to charge me for what they never fixed under my warranty. Beware. You can't trust anyone!

Stay Away from GE and especially their warranty provider Bodewell. I have unfortunately installed all GE appliances in my new home built in 2016. In the first 7 years I had to replace the fridge and washer dryer set. The fridge had issues with the water and icemaker, and then the compressor went, so we replaced it with another GE, and the compressor is already getting loud. We have a double oven, and the bottom oven stopped heating after probably year 5, but we don’t cook for large parties so the small oven is fine for now.

I am writing this to share my experience and to express my strong dissatisfaction with the saga on scheduling an appointment for a service visit at my home to diagnose, order the parts and to repair the compressor on my GE Refrigerator which is under warranty. It is an endless process with poor communication and lack of professionalism on GE schedulers, Boswell dispatchers and weak customer service in handling repeated customer complaints.

Tried to get a repair person to look at my GE Profile combo microwave/oven wall unit which is no longer heating in the microwave section. They did not show up for the first appointment and cancelled midday on the second appointment in two weeks. However, a repairman did call after the cancellation to ask what was wrong with the unit. After explaining he said he does not work on the microwave portion. Waste of time.

This is the 2nd GE refrigerator in less than five years. First one kept blowing sensor after sensor which led to a discounted deal on a new fridge. Feb 2022. This one lasted less than 3 years. October 2025 compressor took a dive. Model GE 22 GMNGES So repair wants almost $800 On a $2000 refrigerator. DO NOT BUY GE APPLIANCES. They will not stand behind their junk. Yeah I bought junk. Lesson learned. The only remedy is for GE to get in contact with me and fix this at their cost. $4000+ in less than 5 years for refrigerators is not right!!! I’m in y’all’s system so the history is there!!!

Bought a 25 inch French door GE about 6 months ago. Runs well, no mechanical issues, so far reliable. Like the layout and space especially in the bottom drawer freezer. However GE is running a scam on water filter replacements where they have installed an RFID reader in the water filter assembly requiring replacement filters with an RFID chip embedded. This chip communicates with the fridge telling it when 6 months is up or the filter is leaking which shuts off the water. GE should be subject to a class action law suit as this is similar to the Xerox issue years ago when Xerox was barred from coercing customers to buy their toner. Fortunately Glacier Bay makes a 3rd party filter compatible with some GE models which has an embedded RFID chip, at least works on my fridge.

I purchased a GE Garage freezer. It quit working in 3.5 months. I lost a few hundred in grass feed and grass finished beef. I called GE. Stayed on the phone forever, then I get a pre-recorded message saying they’re closed. When I was able to talk with someone I was on the phone waiting for 40 minutes. I explained my issue, I was hung up on two times, maybe it was an unintentional disconnect!! So finally after getting someone they scheduled service. The outside company they sent had a 2.7 star review online. When the tech arrived in a couple days I told him the temp on the compressor cover was 225 degrees. The inside temp of the freezer was 72. He looked at if for maybe 3 minutes and went to call GE technical. After quite a while he came back saying they always put you on hold and never answer. He tried again and gave up. He said, "I‘m ordering a compressor."

I have GE refrigerator, washer and dryer and experience problems with them all. It takes forever for them to fix the refrigerator and not very helpful through out the process. I would stay away from this brand.

General Electric's Dual-Door Refrigerator lasted only 4 years for 1900 dollars. The aesthetics & design are fine. It's the inferior parts they use. No pride or integrity in their products nowadays. Made in Mexico. If you're going to purchase GE, make sure you purchase 5 year warranty.

We bought our French 3 door refrigerator with icemaker about 3 years ago after getting burned on an LG model with the linear compressor fiasco. It was always loud, but then after 3 years it just flat out quit one day. No warranty coverage left. $2,200 down the drain! I know they don't make them like they used to, but this is ridiculous. About all I can do is write a horrible, scary, review about my GE experience and warn people to buy something else. My repairman says Whirlpool and Maytag are best and most reliable. Stay away from LG and GE! That's my experience!! Don't even think about buying one!!! Cost me $135 for repairman to tell me it's junk. And $50 to haul it away....

We bought this fridge - GE Profile French door bottom freezer. It is by far the Worst appliance ever! Within the first month of having it we had to have the repairman out 3 times - first it was the dan, then the motherboard had to be replaced, then the ice machine stopped working. Now a little over a year later - we have the worst noise coming from it! It's loud and constant! I can't even be near our kitchen. It drives me crazy! The next available repairman who is able to come to look at it (and this through extended warranty) is a week from now. I tried to upload a video so people could hear the sound, and that sound is a lot less noisy than it is in real life however it was too large a file. Too bad. It would have served as a great deterrent for people. I will NEVER purchase another appliance from GE Again!!!

Model: GFE28GMKJES Refrigerator. I would never purchase another GE appliance as long as I live. I’ve been in my new house for less than six years. This refrigerator has failed completely. I have issues with it from the very beginning. The compressor failed. The fans failed. No matter how many repairs I had, it never fixed the problem and then the compressor went. Of course after my warranty was up. I also purchased a GE microwave. I’ve been in the house 5 1/2 years. I am on my third microwave. Is just a fluke. No it’s not. This is corporation greed. They don’t care about the consumer. How do I know that I had a GE refrigerator that lasted 35 years and only ended up in the dump because it was not pretty enough to bring to my new house. This is a racket they got going and they know they’re selling garbage And they should be ashamed, but they’re not because they’re making gazillions.