GE Refrigerators Reviews

First off the 3K refrigerator was making an awful noise in the first month. Tech came out. Said nothing was wrong. Then it stopped making ice. Called for appointment. Waited 2 weeks! In that time the freezer stop working! All my food spoiled! Tech came out, spoke no English and made a YouTube video of himself trying to figure out the problem! Parts took a few weeks. New techs came out to install a new compressor. Told to wait 24 hours for it to get cold. Still not working. Got another appointment. New techs came out. Said more parts were needed. Waited another 2 weeks and guess what? Still not working! GE will not address this problem! Multiple calls to customer service and frankly that was a joke!

After only owning it from brand new to 6 years later it started leaking refrigerant and deemed very expensive to repair by a GE Technician. I chose not to have it repaired and am very dissatisfied with the quality and reliability of the product.

Terrible customer service experience. My four year old refrigerator broke down. It failed in such a way that the GE technician deemed it non repairable. Four years old and going to the scrap heap, not a very environmentally friendly product. Worse though, I’ve been waiting two weeks to get any sort of meaningful update on my complaint to GE and at this point have given up on any sort of resolution to my complaint. There has been no call back from my customer support agent, in spite of being told I’d get a follow up. The kicker today was when I called and was told I’d just been given an update three hours earlier, even though I hadn’t heard anything since last week.

Hated to replace my beloved 13 y/o white GE profile model which had issues eventually - but I LOVED it anyway! Considered paying $1700 to repair because I LOVED IT. Purchased Model # GFE26JGMW because there is no white in the GE Profile and the GE Cafe's white model has "blingy" gold trim handles. This fridge LOOKS GREAT but runs LOUDLY w/ a crunching noise. I was afraid it wouldn't last a month. Very limited shelf arrangement options. Had to struggle with both hands to collapse the "collapsible" shelf. Shelf rubs plastic on plastic screeches loudly and the front edges of the shelf are unaligned when pulled back in place. I had to finagle it to look like it should.

It wasn't long before we realized that our new fridge was not going to be suitable. The fridge seemed to on constantly and the noise from the unit, a high pitched hum was unbearable. We called a tech out and he said that was normal and nothing could be done. From a usability perspective the bottom freezer is incredibly small. Luckily our retailer Lowes/ Rona agreed to exchange it. We went with an LG counter depth and no noise issues whatsoever. It also has a larger capacity bottom freezer. We're aware of complaints about the compressors and hope that LG has addressed this issue. Nonetheless, we purchased an extended warranty.

We purchased a GE Fridge Model #PVD28BYNCFS in 2022. Starting in November 2023 we have had this unit repaired for the same issue 3 times. Nov-2023, Feb-2024, May-2024 and now it is experiencing the same issue. Each time it goes out we must unload into another available unit or ice chests and throw away what cannot be salvaged. Originally, I was advised that if they cannot fix the issue, they would replace the unit. We are now on the 4th time with the same issue in the last 8 months. GE is not willing to replace the unit. They claim I do not fall within the parameters of replacement. They want to service it again. Why, so it will last only 2 months so I can throw out food again and have to go through this same ordeal every 2 months!

My new $800 GE top-freezer refrigerator (Model No. GTS19KYNRFS) is so unbelievably noisy it can be heard 20 feet away, through walls. It is unusable in a living space. No repairs are possible or necessary, as it is the design of the refrigerator that is the problem. Although the refrigerator is still under warranty, GE will not replace it, because it is cooling adequately. When pressed for options, the smooth, experienced GE supervisor says she would sell it for $500 on Facebook marketplace or Craigslist. According to a Home Depot appliance manager, the most expensive GE model isn't as noisy. Good to know; however, the nine GE Appliances I just purchased will be the last money I give to this company. And, after my experience with five different GE "customer care" representatives and the GE supervisor, I'm sure they're absolutely devastated to lose my business.

I bought a new GE bottom freezer refrigerator and it started forming condensation inside in a few weeks. I have had three repairs on it and now it is worse. There is actually ice building up in the refrigerator section now! I have a repairman coming tomorrow again. I want it replaced. Horrible product, cheaply made, repairs are not working. I will never buy a GE product again.

I ordered a refrigerator from GE Appliance store online. The website said it was available in my area but the soonest delivery date was about two weeks away so I scheduled the soonest delivery date approximately two weeks later. The afternoon before the delivery I received an "email", not a call or text as I requested, that the refrigerator I ordered was back ordered. When I called and asked how long it would be they had no idea, but were hoping in another 2 weeks. How could the company that is producing and selling these not know sooner than the day before delivery, that it would become back ordered.

Our GE fridge is an expensive stainless ice-making, water-supplying, piece of junk. In two years of limited use, we have a winter home this is the third service call. You would figure for 2000$ it would be right. All they say is buy an expensive repair warranty to save you expenses. I am dumping everything thing GE that breaks like our dishwasher as well. Pure unreliable poorly operating junk in my experience and opinion. 2 years old I guess is ancient since China tofu dregs them?