GE Refrigerators Reviews

New in 2025. This refrigerator is very noisy. Had GE tech out two times and they say it's normal. It sounds like someone knocking on the door 4 to 10 time an hour. They say it's low-pressure refrigerant gurgling. I have never heard any other refrigerator make this noise. GE or their techs can't show me a video of another one making this same noise. I will never buy another GE product.

GE should disclose how loud the hum noise of the refrigerator is. It is very bothersome and the repairmen all agree it is normal. I refuse to accept that.

The bulb went out in our GE refrigerator (approx 4 years old). I looked in the manual and it did not give the part number. So I called GE and was told it could only be replaced by a technician, they did not give me a replacement bulb number. They said the technician would cost $114.95 to walk in the door. So if you add the $114.95, cost of 1 hour labor $125 and cost of bulb ~$25, it would be about $265 to replace the bulb. SHAME ON GE!!!

Purchased a $1200 GE refrigerator and within 2 weeks, the ice maker and water both quit working. Called customer service which took over 50 mins on the phone. They sent repairman who said it was either a part or the water filter needed changed(this filter was only 2 weeks old). A part hard to be ordered. I waited over 2 weeks, no part arrived. Called GE again, they never ordered the part! Finally received the part, repairman promptly responded. Long story short, it wasn't the part, it was simply the water filter so GE wouldn't cover it. GE installed a bad water filter when we received the refrigerator, but we had to pay for a replacement. The filter only lasted two weeks! Ridiculous! Absolutely will not purchase from GE again.

My new refrigerator has been freezing food for seven months. Also, I have no water to it. I’ve had numerous repairman here for my refrigerator and my dishwasher and nobody can seem to fix it and GE‘s customer service is terrible. Even though I’ve been seven months without properly working appliances, all they wanna do is offer me a couple hundred dollars towards a new GE appliance. Would it make sense for me to get another general electric appliance I think not!

We purchased a GE refrigerator in Oct 2025. I started losing coolant in Jan. 2026. Completely useless by the end of the month, putting off a chemical Odor, on top of it all we lost over $300.00 in food. I don’t believe in buying extended warranties…I feel companies who want to compete in USA selling and building need to put out better reliables merchandise.

My fridge broke two times in less than one year. First time they were able to get a service person to come out. This time it’s been over 2 weeks with no service person and they are not even trying to find anyone.

I purchased a GE refrigerator in November that has a major design flaw of its top freezer drawer. Customer Service sent me a new drawer AND side rails. Same result; whole thing slides out each time freezer door opens. There are no service providers in Northern VT! Resolving Warranty issues is futile, nonexistent. GE Bodewell will only replace this unit, not refund as I requested at the onset, knowing full well they're incapable of providing Warranty service. I'll never purchase another GE appliance.

I ordered a GE refrigerator from Home Depot which was supposed to be fingerprint proof. Also had a dent in front from delivery people because they tried to squeeze it through the door. Main problem now is constant finger prints I have to clean. Model GTS18HYNGRFS.

Incomplete, so far. Fridge about 39 F Freezer 2 F today... on the Five setting. Purchased in Late 2021. No service calls yet. Top/Bottom, no frills, no door icemaker. Heard those are bad news. Would like it to be colder.