GE Refrigerators Reviews

Stay away. Purchased new in November 23. By November 24 had 8 service calls. Door gaskets were bad, replaced. Compressor over heating, replaced. Doors still not sealing, doors replaced. Water filters ordered from GE did not work. Now using the bypass filter and not filtering the water. Truly a horrible experience.

Brand new GE refrigerator double door bottom freezer. Upgrade kitchen. Got rid of a perfectly good fridge after 30 years and not one day of an issue to change the look of my kitchen. This refrigerator has cost me with over 3 visits from a company recommended by the manufacturer I bought it from. Poor service. Only 3 technician. Waiting days for repair. This fridge do not defrost!

We purchased a GE Profile fridge which was delivered on 12/27/24. On 1/20/25 the fridge quit cooling and working. Lowe's would do nothing and we began talking to GE customer service. They sent D3S to our home on 1/23/25. Dave with D3S told us the compressor was out and he recommended a replacement. GE would not replace and ordered a compressor. Dave with D3S came back to our home on 2/11/25 and while taking the unit apart discovered it's more than compressor. He thinks the evaporator is out. He said we could quote him. He didn't know if a new compressor and new evaporator would fix the problem. Contacted GE customer service. They still refused to replace.

I have never left a poor review for any business as I feel strongly that issues do happen. This situation is beyond my good nature to understand or accept. I purchased a new GE refrigerator in July of 2021. It was the second best in the GE line at the time of purchase. At a year and 2 months I had to replace the refrigerator fan motor assy which I did not complain about and just paid to have replaced. So here we are at 3 1/2 years old and my GE certified technician states that my unit is junk due to a sealed systems issue, he also informed me that the line is bent that would have been a production issue. I contact GE to see if there is anything they can do to help and also inform them of the bent line, with some hesitation they stated that they would give me 80-90% off the price of parts and I would be responsible for the labor of $900.

I purchased a GE refrigerator ($3500) in July 2024. Three months later I started having problems with the freezer compartment. As of today 01/16/24, after having repairs completed 2 weeks ago. Still having same problem. Compressor & other components replaced & still cannot use the freezer compartment. Numerous contacts with GE customer service, to no avail. Will never purchase another GE appliance. Sorriest customer service ever.

We have a dishwasher, microwave, stove, and refrigerator from G.E. that we bought as a package in 2021. Shortly after getting the appliances, our refrigerator went out. We had someone from Bodewell come out four times and “fix” it until we got a different person to come out and PD finally let us know they would have to replace it…

I would not recommend any GE appliances even to my worst enemy. GE is a piss poor company that does not care about quality or its customers. It shows that on GE rating score of 1.2. I purchase 2 Refrigerators, 1 Stove, 1 Microwave, 1 Dishwasher, 1 Landrey Washer and 1 Laundry Dryer at the same time 6 years ago. During the past 3 months the laundry washer and dishwasher needed to be replaced due to no parts available or just too costly to repair. Now one of my Refrigerators went out. I am no young kid starting out. I am 68 years old and have purchased these products before and had them last 15 + years before needing any maintenance of replacement.

It's been an absolute disappointment. G E. Customer Concern is non-existent and they fought us every step of the way. Not until we realized that refrigerant was leaking into our house and they came and added more refrigerant to continue the leak and we realized we had a HazMat situation did our retailer finally offer to replace it. G E. still denied it and then told us we didn't have a warranty. After 11 months and 2 replacements we switched to another brand.

We purchased our GE Profile side by side refrigerator only 5-years ago and after noticing the milk didn’t taste good, called a technician. So Need a new compressor so a new refrigerator will be bought.

I bought a GE refrigerator and freezer from Home Depot a few years ago. I have replaced the refrigerator door handle four times. In the past I have received two handles for the refrigerator door, which comes in handy when it breaks again. This time they sent me a freezer and a refrigerator door handle, which means I now have a freezer handle that I'll never use - at a cost of $61.95. The refrigerator door handle breaks at the same place every time. It has to be a design flaw and GE should take responsibility for the breakage. I will never buy another GE appliance.