GE Refrigerators Reviews

We bought a new GE refrigerator in 2024 and ordered GE water filters in 2025. The filters are original equipment and have been confirmed to be correct by GE. Neither filter will allow the water/ice maker to work, but an off brand does. GE refuses to stand by their filters even though they were just opened and brand new. Garbage.

Bought a 12k refrigerator from GE and it died 2.5 years into service. BIG mistake #1. Had Bodewell come and service it. BIG mistake # 2. Took 4 days to have them come to evaluate problem, took two weeks to have parts ordered and them returned for fix. Waited all day, only to find out appt cancelled and rebooked for 6 days later. Imagine 4 weeks without a refrigerator over Thanksgiving. I had to buy another small refrigerator and put it in the garage. All this because the terrible design of the refrigerator. Stay away from GE/monogram and everything GE related, including Bodewell. Not a happy consumer.

Been a bad decision going with G.E appliances. 2800 dollar refrigerator that started giving us trouble after 3 years. A month of service calls and visits from repairmen and a year later here we are again and this time I get to add the dishwasher to the list along with the refrigerator. A 2800 refrigerator should last longer than 4 years and it did not come from a big box store. Bought it at our little hometown appliance dealer

I purchased a GE refrigerator about 1 year ago (April 2024) from Lowe's. I had to call the service technician 3 times over the next 12 months to have him fix the fact that the refrigerator kept creating ice sickles/frost in the freezer. It would just all of a sudden create frost onto everything in the freezer. It's a mess. Since my 1-year warranty expired more than 30 days ago, I now have to pay to have the appliance serviced for the EXACT same problem that I was calling them about. Now, I'll have to pay for the exact same service (over $130 just to come to my house) and now parts and labor (I can't get an estimate for parts/labor). GE never fixed the problem in the first place. They just waited until 12 months pasted to charge me for what they never fixed under my warranty. Beware. You can't trust anyone!

Stay Away from GE and especially their warranty provider Bodewell. I have unfortunately installed all GE appliances in my new home built in 2016. In the first 7 years I had to replace the fridge and washer dryer set. The fridge had issues with the water and icemaker, and then the compressor went, so we replaced it with another GE, and the compressor is already getting loud. We have a double oven, and the bottom oven stopped heating after probably year 5, but we don’t cook for large parties so the small oven is fine for now.

I am writing this to share my experience and to express my strong dissatisfaction with the saga on scheduling an appointment for a service visit at my home to diagnose, order the parts and to repair the compressor on my GE Refrigerator which is under warranty. It is an endless process with poor communication and lack of professionalism on GE schedulers, Boswell dispatchers and weak customer service in handling repeated customer complaints.

Tried to get a repair person to look at my GE Profile combo microwave/oven wall unit which is no longer heating in the microwave section. They did not show up for the first appointment and cancelled midday on the second appointment in two weeks. However, a repairman did call after the cancellation to ask what was wrong with the unit. After explaining he said he does not work on the microwave portion. Waste of time.

This is the 2nd GE refrigerator in less than five years. First one kept blowing sensor after sensor which led to a discounted deal on a new fridge. Feb 2022. This one lasted less than 3 years. October 2025 compressor took a dive. Model GE 22 GMNGES So repair wants almost $800 On a $2000 refrigerator. DO NOT BUY GE APPLIANCES. They will not stand behind their junk. Yeah I bought junk. Lesson learned. The only remedy is for GE to get in contact with me and fix this at their cost. $4000+ in less than 5 years for refrigerators is not right!!! I’m in y’all’s system so the history is there!!!

Bought a 25 inch French door GE about 6 months ago. Runs well, no mechanical issues, so far reliable. Like the layout and space especially in the bottom drawer freezer. However GE is running a scam on water filter replacements where they have installed an RFID reader in the water filter assembly requiring replacement filters with an RFID chip embedded. This chip communicates with the fridge telling it when 6 months is up or the filter is leaking which shuts off the water. GE should be subject to a class action law suit as this is similar to the Xerox issue years ago when Xerox was barred from coercing customers to buy their toner. Fortunately Glacier Bay makes a 3rd party filter compatible with some GE models which has an embedded RFID chip, at least works on my fridge.

I purchased a GE Garage freezer. It quit working in 3.5 months. I lost a few hundred in grass feed and grass finished beef. I called GE. Stayed on the phone forever, then I get a pre-recorded message saying they’re closed. When I was able to talk with someone I was on the phone waiting for 40 minutes. I explained my issue, I was hung up on two times, maybe it was an unintentional disconnect!! So finally after getting someone they scheduled service. The outside company they sent had a 2.7 star review online. When the tech arrived in a couple days I told him the temp on the compressor cover was 225 degrees. The inside temp of the freezer was 72. He looked at if for maybe 3 minutes and went to call GE technical. After quite a while he came back saying they always put you on hold and never answer. He tried again and gave up. He said, "I‘m ordering a compressor."