GE Refrigerators Reviews

Ge Profile Stainless Steel Refrigerator/Freezer on bottom, fridge too warm, freezer too cold, freezes up like many on this lost, will cost too much to fix so we're defrosting it oiurselves, G.E. does not care, all they want to do is send a repairman. G.E. must stand behind their products, fix them all or give us our money back so we can get a unit that works.

Refrigerator model number PFS22SBSSS Double door bottom freezer stainless steel. Purchased 1/07. Extended service contract purchased for 4 years First service call March 08 for broken door part. 2nd Service call June 17th temperature too warm. Service came to fix changed circuit board and condensers- same problem happened again end of June they came and changed circuit board, condenser and sensors once again. By July 2nd, only days later, the same thing happened again. They said they needed to change cooling system and needed a part. We were told they would have it by the following Wednesday.

We purchased the GE Profile French Door refrigerator approximately 2 years ago. Since its purchase we had to have GE Service out to fix the handle on the freezer, a circuit board because the freezer wasn't cooling and finally the two refrigerator doors because a small latch was broken and the doors would not stay closed.

Model # GSH22KGMWW Three service calls Class Act Cival Law Suit Case # 4569228 Since purchase, this side by side refrigerator/freezer has had temperature/ moisture problems. In the ice maker, ice cubes melt and then clump together and refreeze around the spiral plastic center shaft that pushes cubed ice into the door delivery chute. Most often when attempting to retrieve ice from the external dispenser the door itself is opened by the ice maker operation. Usually no ice is received without manually retrieving it by opening the door. I am also seen small shards of broken plastic delivered with the ice cubes, twice. Water from the ice maker falls to the bottom of the freezer compartment and DAILY forms a sheet of ice 1/2 to 3/4 thick. When the sheet of ice melts, and the door is opened, the water runs out onto our newly installed linoleum flooring which either is, or in time will be damaged.

refligerator GE PROFILE MODEL PFS22SISBSS with temperature display not working, it runs 24/7. The back panel is very, very hot and I'm afraid it my cach on fire.

refrigerator GE PROFILE MODEL PFS22SISBSS with temperature display not working, it runs 24/7. The back panel is very, very hot and I'm afraid it might catch on fire.

I bought a GE refridgerator model GSL25JFR side by side Dec.23 2005. About a month ago,June 2008, it started making a clicking sound and the water dispenser stopped giving water. The ice maker quit dispensing ice. The lights inside would dim if I pushed the water/ice dispenser paddle in the door. I'm out of warranty and the cust.svc rep said it would be two weeks to get a tech out. They said its probably the mother board.

I bought a refrigerator from Manchestors with in two month the refrigertor motherboard went out. I wanted it replaced, Manchestors said No and so did Ge within 6 months the Refrigertor motor went out, I ask for it to be replaced again. NO Deal! Agfter 4yrs. My refrigerator has went out 7 times now the recall is no longer in affect. IN am **** Out Of Luck! I'm on Social Security trying to raise two teenagers with No Refrigerator. I would not recommend any one to buy from them!

On July 15th the GE service department will have come five times to our residence. three times it has been trouble with the ice maker, the first time the entire freezer dept. had been defrosted after 6 days of installation. A new board was installed, that to me was an omen of things to come. Now we are looking at the entire handle off the freezer door has come off due to the fact that the freezer freezes on the left hand side of the icemaker and the door will not open. When you do get it open ice falls out on the floor and you have to sweep it in a pan and dispose of the ice.

My GE side by side refrigerator model PSS27SGPASS had problems since the start in October 2003. Temperature in the refrig.section drops so much, especially in summer months, that foods in the back of the shelf become frozen. Techician told me it's a common problem with different brands, but I never had this problem before, even when my fridges were over 10 yrs.old and not so good-looking as this GE one. Technician also recommended to be careful not to put items that could be spoiled by freezing in the back of the shelves. That seems like a lot of nonsense to me, because foods are constantly shuffled in the fridge and it's impossible to keep track of such thing.

Bought GE Refrigerator in October, has had 2 service calls already, completed died and ruined $300 worth of food on July 11. 9 months old and GE will not replace this horrible unit. I will never buy another GE product again.

I bought a new GE bottom-freezer, french door fridge in March, 2007 for $1000. In November, 2007 the tems went haywire; freezer at -10, fridge at 30-65 degrees. Fridge was repaired under warranty after numerous no-shows by the repair person. It needed a computer motherboard. Now, 7 months later, the fridge is exhibiting the same problem. I don't see a point to even fixing it, and must bite the bullet and buy a bottom-of-the-line fridge to replace my $1000 GE Profile model.

In 2004 we purchased a new condo that came equipped with GE applicances. The freezer door to the refrigerator is rusting from the inside. The paint is bubbled and cracked. The company that maintains our applicances told me that it is a manufacturers default but GE wants me to buy a new door that costs almost $700. The refrigerator is only 4 years old. As a consumer I feel we have the right to expect more that 4 years from an applicance such as a refriderator.

We are going to Lowes to look for a new fridge since this is the 2nd. problem we've had with the fridge. Drawers are flimsy and hard to open. Expensive on the out and cheap on the in. Wouldn't get it again.

Computer board broke after 18 months of service on New Refrigerator. All out of pocket, cost 300 dollars and lots of grieve. No major company should sell a durable good which breaks in less than two years. Also there is no need for a computer board but to give this applaince away to break sooner. I have never had to repair or replace a refrigerator before and have had some that lasted 20 to 30 years. best regards,

Computer board broke after 18 months of service on New Refrigerator. All out of pocket, cost 300 dollars and lots of grieve. No major company should sell a durable good which breaks in less than two years. Also there is no need for a computer board but to give this applaince away to break sooner. I have never had to repair or replace a refrigerator before and have had some that lasted 20 to 30 years. best regards,

In January 2007 we realized that our extended warranty had expired for all our appliances. We contacted GE because our refrigerator required a repair. We had the refrigerator repaired out of warranty and renewed the warranty for all of our appliances and merged multiple contracts. We found out last week that the contract we paid for did not include the refrigerator because the same part (a valve) failed again and we needed to get service for the appliance again out of warranty. Upon speaking to customer relations we were told that we should have been smart enough to review our service contract and should have noticed that the refrigerator was not included. Because we had merged the contract we missed the mistake.

In the beginning of June I had trouble with my refrigerator not cooling. This unit is just over one year old with an extended warrenty. The first tech came and replaced the computer, and the problem was still there. The second tech came and said the compressor was bad. The first tech came back and replaced the compressor and determined that the evaporator was blocked. Now I have been waiting four weeks for a new evaporator. G.E.told me it was on back order. I requested a new refigerator and was told that as long as it can be repaired I will not get a new one.

Ge side by side sss25kfmdww select refrigerator/ freezer water leaking from ice maker, silicon ozing out of ice maker into ice making tray that hold the water to be frozen into cubes. not cooling inside refrig side, not defrosting inside freezer.

I built a new retirement home in 2005 and had a choice of GE appliances. I selected a top-line model, the PSS26NGSBB GE Profile 25.5 CU Ft. model, with the LightTouch water and ice dispenser. As I still had another primary home also in Florida with an older, but top of the line GE refrigerator that we moved around in our military assginments that gave outstanding service, we felt GE was the more reliable brand.

GE Adora refrigerator stops making ice. Cup drive broke and replaced twice. Ice cubes freeze up and lump together. Expensive water filter stops working after a month and needs replacement.

Have a GE side by side refrigerator. 3 yrs old. icemaker stopped working 6 mos ago. now the refrigerator/freezer stopped working. Lost all food twice. service man came out a few times, said there is a hole in liner? and this should be covered for unlimited life of fridge. still waiting to hear form GE. (my GE dryer which is also 3 yrs old is dead and my GE microwave which is 3 yrs old has been replaced twice.) Last time I will ever buy GE!

We purchased a GE Monogram REfirgerator in 2001. It came with a life time warranty for interior parts. Most of the interior parts have broken years ago, while it was still fairly new as well as while it has aged. A representative came out once and ordered all of the parts to be replaced, however, he missed some of them. For instance I recieved a drawer with no front, etc.

Purchased a refridgerator in August 2007, Company replaced the compressor in April 2007. Made a call in reference to $300.00 loss of food and was told I'd get a return phone call but never did. Was not told about insurance that would cover a partial food loss.

I own a GE side-by-side refrigerator. Ice Maker dispenser broke leaving small pieces of plastic everywhere and dumping Ice all over my kitchen floor. I have not been able to find an adequate replacement. In addition, the door seals leak, allowing cold air to escape and moist air to get in. I will never by another GE product of any type.

We purchased our GE side by side in 2002 Model GSS22JFMCCC in 2005 it broke due to moisture control problems that GE partially paid for. WE had to pay $110 plus the cost of all our food. We were never informed that when we bought our GE product that we would have repaires every 3 years. YES our GE refrig is BROKE again. And AGAIn we have lost all of our food. Very expensive these days with the rising cost.

Got new GE side by side, had plumber install line to back where connection is for ice maker and water flow.

I purchased my GE side by side refrigerator a year and a half ago. All of a sudden my both the fridge and the freezer stopped getting down to the proper temperature. the fridge stays at about 40-50 degrees and the freezer stays at about 30 and there is frost on the back wall of the freezer. Luckily for me I have a home warranty and the only reason we have it is for the fridge. They send someone out and say we need a new mother board. I asked if it was an updated one and he says no it is just a new one and may go out again in another year or two.

I purchased a GE Fridge model # GSL25JFTA after one year it started having the issue below: Freezer would accumulate Ice behind the back panel technician came out took everthing out of freezer and defrosted the ice with a hair dryer. the food in the fridge was spoiled because the fridge side shut down and became warm. I replaced the mother board and once a month we still have to take all food out of freezer and take a hair dryer to the back to defrost. GE made me pay for part sending 2nd tech out and has done nothing to help!

It seems like Hotpoint (GE) has a big problem with their augers. We too have had our auger break. We have not even had our side by side for 2 years. After reading some of the complaints, it also seems like they are not going to help fix the problem. Oh well, let me know if GE helps out any.

I bought the GE GSS25LGMB Refrigerator in the fall of 2001. It worked fine for about 2 years. However, in 2003 the refrigerator side began to freeze all of my food. I have had to throw out hundreds of dollars in food since that time, milk, eggs, leftovers, it doesn't matter nothing is safe. We have continually had to lower the temperature and now it is at it's possible lowest setting. All food has to be placed in the center of the refrigerator and kept as far away from the back and sides as possible.

I also have a replacement GE refrigerator. My new model started to freeze the ice together and I started to get plastic in my ice. I called consumer affairs at GE and they sent out a tech. He looked at the freezer, stated I needed a new ice bucket and that he needed to replace the mother board. (this was the same tech who was out three years ago when I had problems with my first GE fridge). He stated it would cost me $250.

My GE Profile Artica installed in Jan. 2004 quit getting cold. The fan would run and run. We shut it off: turned it on before the service man came to diagnose the problem. It got cold but could not stay cold. He called GE, got his opinion about thermisters being the problem. The serviceman thougt it was the mother board...$256 installed, but would not promise that would fix it. After reading you site, we decided to junk this fridge, rather than waste $256 plus maybe another $250 if it was the thermisters.

In 2007 we purchased GE Profile bottom freezer refrigerator with french doors. As soon as summer weather got hot and humid, the refrigerator and freezer would not stay cool. Called GE service. Repair man said we opened the door too much and nothing was wrong, he fiddled with something, but it didn't seem to make a difference. Weather got cooler and we were able to adjust temp, but ice cream never got really hard. This refridereator is in our vacation home, so it does not get a great deal of use year round. This summer the exact same thing happened. Called service. They put in new motherboard and said this is a recurring problem with these models.

Bought new refrig. with express ice. Paid extra for this feature. I wasted my money. The ice maker makes ice slower than our 1978 sears kenmore refrig. In fact the ice maker works so slow, it can not keep my handicapped father in ice. The repair man has been out and he says the ice maker is poorly designed. Well my money wasn't poorly designed, it was 100% good, can not say the say about this refrig. I would NEVER buy another G.E. refrig. There is nothing quick about their ice.

I also had plastic in the bottom of my glass but did not swallow any they were big pieces.

My refrigators was part of a class action law suit. It was replaced, however I still having the same issues. I have had service out many times in the past 18 months and the tech says there is nothing they can do to fix it. The consumer dept says he says it is working fine.

I have a 4 year old side by side refrigerator that has stopped working. I've had 5 service calls over the last 3 weeks and STILL NO Refrigerator to use! They've replaced the compressor and some valve that he thought might be blocked. This is costing me time & Money to be home for all these service calls!

We have had trouble with our ge refrigerator every since we have bought it with the defrost not working, ice maker not working properly. We have called them four or five times. They came out today and said it was the evaporator mist and charge $235.00. I called the consumer dept and talked to Tia. She said she would call the service dept. and see how much the part cost and then decide what help they could give us. She never called back and I talked to another girl in the same dept and she said they didn't have to give us anything but they would give us a $50.00 check. That doesn't cover the cost of the refrigerator that was brand new when we bought it and all the food we lost. They only paid a % for the food we lost only one time.

Ice Maker rusted - not only did it rust but the plastic broke off and we drank that too. Now GE wants to charge to send a technician out to verify that rust is present - to quote the representative No charges will be waived. They won't even replace the defective part of the Side by Side refrigerator/ice maker that rusted. Ice is being made and dropped onto a rusty auger - when you call and ask for a supervisor they hang up on you.

I bought me first GE appliance about 2 years ago. A side by side refrigerator freezer with water and ice in the door, model # GSS25JFPD. About 14 months after I had it, it started making a very loud whining noise which sometimes would wake us. I finally couldn't stand it anymore and called service. They came out and said the cirquit board in back needed replaced and would cost ~ 320 dollars and the warranty ended 2 months ago. I already spent 1100 dollars to buy it so didn't want to throw it away yet, so I had it fixed.

I have a 2 year old GE fridge. Everytime I turn around something is wrong with it. Replaced defrost unit $200 now it doesn't dispense ice. Repair man says $250. What a piece of junk I will never buy another GE product.

Obtained a GE ref Model gss221fphww from my wife's parents who had bought the frig new approx 3 1/2 years ago. they replaced it because of noise coming from the freezer dept and not cooling properly. I suspected it was from them not having much food in the ref but boy was I wrong.

My refrigerator is 2 years old was leaking. So I called the GE repair and service department to have it repaired. They tell you at first that its going to cost $79.95 for the service call and then more for parts and labor which is understandable, but this man charged $110.00 just to tighten a loose valve on the icemaker line. I think that is way too high.. I could've bought a new refrigerator for that amount. How can they justify charging that much for such a simple job? Thanks.

purchased a g.e. profile bottom-freezer in may of 2006. nothing but headaches ever since. it sounds like a mack truck when it runs, the icemaker has never worked right, now it's defrosting food in the freezer. door handle loose, no easy way to tighten it; produce drawers fall down constantly. what a piece of junk.

I am on my third auger for a GE icemaker in the side-by side refrigerator. I almost wish the entire fridge would fall apart and warrant my getting another brand. GE will not accept responsibility. It's a paoin to have to spend over $50 every time this happens without notice, and find yourself drinking rust.

G.E. Hotpoint Refrigerator Ice maker - pieces of plastic are being dispensed along with the ice and so much plastic has been broken off by the revolving arm that the ice now falls right out of the fridge onto the floor and we will have to buy a new ice maker.

I have a side-by-side refrigerator model #GSH22KGPC. It is approximately 4 years old. It has burned through 4 defrost heaters in the past 5 months. I have replaced them myself with both GE and generic parts. Something is wrong with these refrigerators and GE won't take responsibilty.

We have replaced the motherboard 4 times in the last year. The GE repairman said he has seen this happen countless times and really cannot promise replacing the motherboard will fix it for good. He may have to come back again and again.

I wanted to tell GE that we have a Ge refrigerator that is at least 70 years old and has never been serviced. It still works and keeps drinks cold in our patio. So that says something for GE

American Home Shield Warranty purchased a GE Monogram bottom drawer refrigerator/freezer as a replacement for our subzero one that broke 8/07. Since install of this we have had numerous service calls due to a defective ice maker. First the arm was adjusted, then replaced, then the whole ice maker was replaced. The problem is that when you open the freezer ice spills out into the back of the freezer (which you cant get to to pick up),into the freezer baskets and all over the floor. No matter what they do this continues.

I am very disatisfied w/this model. I think I should get some kind of rebate back from GE. I purchased this thinking it was a great Refrigerator but I was mistaken. It is cheaper to go buy a new one next time. See what can be done about this. I think I should get some money back this is a lemon.

We purchased a GE Profile refrigerator almost 3 years ago. After the first year it stopped cooling and the ice melted. At first I thought maybe someone left it open. I had emptied it out and put the food that was still good in the garage refrigerator. Since that time it happens monthly! Repairmen say "Don't know why, happens all the time, just get a new one, these are not worth it".

I have a side by side GE refrigerator, Model# GSS22WGMDBB that is 5.5 years old. It has had icing/defrost problems since it was 2 years old. GE offered me $400 credit toward a similar model if bought through them at an inflated price. They offered no assistance with repairing the current unit.

On May 17,2008 I called a Service Tech.to my home to service my ice maker. Some apparent reason the tray was a life time warranty part. I still can`t believe How ice damage the ice tray and broke one of the ice crushers.Shortly,after a couple of days later now it is the food disposal. I am so upset because you can`t see or, tell what model or, series I have. The numbers must be on the blind side of the disposal. I am so disappointed in your product. When I call to your 1800 number and was ask the model and serial number I was unable to give them this information. What a terrible experience!!!!!!!!!!

Purchased GE refrigerator Model #GSS25LGMA WW on 4/15/02. It is freezing the fruits and vegetables and forming ice crystals on the milk and juice. It also makes horrible loud noises. I know it is six years old but we only use it six months out of each year. We would like to get it fixed, but have read too many complaints about GE and their repair service that cannot seem to find the solutions to these problems. I WILL NEVER BUY GE AGAIN!!!!!

Refrigrator stop cooling cant get any response from G.E. parts or sale's to corrispond to this matter and the fridg is still under warrent

I bought the General Electric Profile Series refrigerator less than two years ago and I am already having major issuses with the refrigerator. I thought that I was safe with a major brand name and buying the higher end model but the bad design and cheap hardware now has cost me about $700.00 (in repairs and food loss due to spoiling), so thanks GE. The door clamps broke causing the door to not close and sometimes open on their own depending on how much food are in the doors and the mother board does not work. This mother board is the one thing that is not covered under the warranty and is one of the most important compnents with this frige because this is what tells the frige to stay at the set temperature.

We have been trying to get a refrigerator replaced since November of 2007, but have been sent numerous repairmen ( at least 9 ) who are at the mercy of the so-called TECH department. They have replaced almost every component in this refrigerator and it has only gotten worse. Food spoils in about 2 to 3 days. And nothing will stay frozen in the freezer at all. It started going bad while under warranty and we have an extended warranty (BIG JOKE). All we want is to be treated fair and reasonable.

G.E.MONOGRAM BOTTOM FREEZER REFER> WAS purchased March05. To date I have had 22 service calls. started with loud bubbly noises,and escalated to loss of cooling in freezer and refer. Parts were replaced at various intervals only to fail again.

I purchased a GE Profile Refrigerator in 1/08. By the begining of March I started having problems. Everything in the refrigerator is warm. I have had numerouse technicians come to my home. They are very nasty or they just don't want to do anything. I have had parts replace and still warm food. Today another tech came, opened the door, looked at the digital temp and said nothing is wrong and left. I spent the rest of the day trying to get someone other than a supervisor on the phone because any supervisor I have spoken to will not give me the number of their boss Mr. Raymond Graft in Louisville, KY. Well I did get his number. I left him a message. I am sure he will not get back to me. I also left a message for Kim Freeman, Director of Public Relations. I am sure she will not get back to me.

My GE refrigerator is only 3 years old and the freezer ices up causing the top of both the freezer compartment to be warm while the bottom is freezing in both. The GE recall line says my model is not covered but the problem

Latest is ice maker was puring out the back and freezing the inside of the entire freezer. GE put in new ice make, within 1 day, I started having the same problem within a day and called for another repairman to come out or replace the refrigerator.

I purchased a general Electric refrigerator from Howard's appliance store on 8/28/06. Within approximately 6 months from the date of my original purchase I began to have issues with the refigerator beginning with the door handle becoming loose and falling off. Although I purchased a 4 year extended warranty I was told by Howard's service department that I would need to to contact General Electric Company directly for parts and services during the first year of my purchase. I followed these instructions and notified the manufaturer who informed me that I would be sent a new door handle. I never received anything and ended up repairing the door handle myself.

I purchased a GE Refrigerator 0n 10/09/04. The refrigerator came with an installed water filter manufactured by Culligan with a GE logo. Some time in 2006 an installed filter started leaking and it was replaced using a filter bought from GE . I logged in on the GE Web site and offered to send GE the filter for failure analysis. I never heard back. On 4/22/2008 the filter again ruptured and this time no one was home for about an hour. The water damage was in the thousands of dollars. I called the Distributor/ Sales/Service(*1) from whom I purchased the refrigerator and they came in and wiped down the inside of the refrigerator and left, the next day they said, We have a filter (GWF06) for you.?

I want to report that I have a GE refrigerator with the ice dispenser on the door. It is the profile Artica with the quick ice dispenser. It is about three or four years old now. In the last year, we noticed the ice was dispensing slower and slower. Now we started getting plastic pieces in our drinks. I started saving the pieces and looked into it. The worm gear (or propeller)that spins and pushes the ice forward is made of plastic and is literally breaking itself apart trying to do its job. I was not surprised to find that I am not alone. To me, upon examination, using plastic in this manner is irresponsible and dangerous. Not only did they use plastic, but it is CLEAR plastic!! So you cannot see it in your drink! It looks just like crushed ice. HOW STUPID CAN YOU GET? USE THIN CLEAR PLASTIC TO CRUSH AND DISPENSE ICE?

We bought a GE PFS22SISBSS Profile bottom freezer fridge for 1800.00 on 9/20/06. By May or june 07 pieces on top of the french doors had broken off and I had it bungied corded close. It took months to get replacement doors as the company new it was a flaw, and they were nationally backordered..... So August 07 I get a brand new same model fridge. I begged in writing and on the phone that this model was flawed and I did not want the same model sent out but without responding to my requests they sent out the same model.

We purchased our GE Refrigerator from our local appliance store just over two years ago. The first twelve months were reasonable, other than a small seal repair that was made in the initial installation by the company that we purchased the appliance from. After roughly fifteen months of owning the appliance, the lights in the refrigerator section went out and within one day, all of the cold air stopped. We called our local GE tech; he came and fixed the problem, not charging us for the part, as he said that he would cover it under something with the manufacturer.

My husband and I purchased all General Electric appliances when we built our new house in 2002. The side by side refrigerator was completely replaced with a new one after servaral service calls. The water and ice dispensar quit working early 2007. December of 2007 fridge quick working had to replace the computer board. service man could never figure out why water & ice dispensar still would not work. Fridge is working on and off now. I am just going to replace it now. That is just the refridgerator.

I purchased a GE side by side refrigerator about 4 years ago. A few months ago, both sides of the refrigerator stopped working. We called a repairman. He said it was the fan but, when he called to order the part, they told him it was the motherboard. He came back and replaced the motherboard. We called him back 2 more times because the refrigerator still wasn't working properly. The freezer kept stuff frozen, but the refrigerator wouldn't get cold no matter how cold we set the temperature. He finally managed to adjust something so that the refrigerator would get cold. However, the stuff on the top shelf could only be moderately cold and the stuff in the bottom drawers would literally be frozen. We put up with because we didn't have time to call another repairman. We assumed the first repairman didn't know what he was doing.

In October of 2006 we purchased a top of the line GE Profile - bottom freezer refrigerator. Since this purchase we have had four (4) failures and lost well over $500.00 in food. Each time a technician comes and fixes the machine (we purchased an extended warranty)and makes no restitution for the food. Also we have had to lose significant amount of work and personal time dealing with this issue. We are not capable of storing food safely for fear this machine will stop working. What a piece of JUNK.

My 2.5 year old built-in GE Monogram Side-by-Side refrigerator (Model ZISS420DRGSS) spontaneously started spewing water from the dispenser. Seems something must have shorted and kept the water button pressed. This probably went on for over 2 minutes until we noticed. Opening the door stopped the water, but I already had over a gallon of water on my hardwood floors. I thought it was a fluke, so we just cleaned it up (while the door was open) and went away.

I purchased a G.E.Monogram refrigerator in march 2005.we have had a continuing problem . 18 service calls to date. they have replaced parts, and dignosed a multitude of problems. each time assuring me that the problem is resolved. the freezer and refer,continously loses temp. Ilost over $300.00 worth of food and they paid me $150.00

I recently sent a complaint regarding my GE Profile, top of the line, bottom freezer. For two years, nearly to the day, the mother board had to be replaced. I stated in my previous complaint a couple weeks ago that the three year mark was coming up and I lived in fear for a repitition of the problem.

My GE Profile refrigerator was installed in the summer of 2005. There is a design flaw with the ice maker. I have never been able to get ice cubes to comfortably drop down the chute. They stick together and now the cubes are tiny and frosted. I have to remove the ice maker to access ice cubes. Because the cubes are frozen solid together, they cannot make it down the chute. I had service from two GE service men on Feb 14, 2008. A plastic part had fallen off inside. The service men put it back on, talked to me for a little while about the function of the freezer, charged me $30 for the conversation (in addition to the $89.95 service call charge) and left. The problems have continued. Now I have water leaking again from the freezer and forming large icicles down the inside of the freezer. The only ice right now are little pieces and they are frozen together.

I bought GE aetna refrigerator side by side 3 yrs before. Since last one year my water dispenser is not working. Initially when I called a service man he took $45 dollar and said to replace the filter where as I changed the filter just few months before and never used it because the water dispnse stopped working. Then I bought a new filter with $42 dollar. Still the water didn't come.

i bought a ge side by side fridge on 9/07 model gss23qgta and in 12/07 the evap. motor started to make a terrible moise. place a call to an authorized ge repair shop and they came out and replace the evap. motor. on 2/08 same thing and again the evap motor and fan were replaced. i called ge after second time and was told they would look into the problem.

In 2001 we purchased a GE Profile Performance Side By Side Refridgerator Model # TFX28PP for over $1800. It was a really bad choice. We have had nothing but problems with it. Shortly after the warranty expired we had to replace a dispensing valve.

I bought a GE refrigerator - side-by-side - GSH22SGRESS, and had it installed in my home in March 2005. In March 2008 the unit stopped dispensing water. I had a repairman come out and he told me that the waterline in the freezer door had frozen and that he had seen this many, many times with GE side-by-side units. He also told me he could not fix it--that I would most likely have to have the door replaced. He said that it was a bad design on GE's part -- that when they sprayed the foam in the door it sometimes moved the waterline too close to the freezer and that the line would freeze. By looking at the complaints about this, I don't think I will have any luck if I contact GE about the problem. I just wanted others to know that this problem is very prevalent . . .

So my water line to the in-door dispenser kept freezing up. I'd have to turn the fridge off and open the freezer door for up to 5 hours for it to melt. Then 3 or 4 days later it would freeze again. So the GE repair guy came and installed a $63 part in about 20 minutes. It was a heat tape applied inside the dispenser cover. Now for the fun part: $79 just to show up and then $105 labor. That's about $315 per hour - my kind of job. Oh yea, another $14.90 in taxes.

On 12/12/2006 I purchased a GE bottom freezer Refrigerator. Since that date I have had the ICE MAKER replaced (4)four time under warrenty and (1) once I paid for it. In 15 months the ice maker has broken 5 times. G.E.'s records only say 2 times. How conventient. The last time I paid $181.90. They gave me the service call. This part has broken twice in 3 months.

I purchased a GE Profile Bottom Freezer Fridge model #PFS22MISBWW on 3/20/06.It was installed on 3/22/06. We noticed that right from the beginning the fridge would run warm then cold to the point of freezing. Right before our 1 year warranty date the fridge went crazy. It got up to 48 degrees and we couldn't get it to cool down.

I purchased a GE side by side refrigerator mod# gss25qgpdww about 5 years ago. I have had NOTHING BUT PROBLEMS with it. The first few years it was under warranty. Now I am having to pay all of the repair costs. I have had a repair company out to my house on 5 different occasions in the last 3 months to repair the same problems...i have had to pay for parts, labor, equipment, mileage, and trip charges each time they come to my home. The first problem i was having was that it would freeze everything in the refrigerator. now the problem is that it won't keep anything in the refrigerator cool. ugh!

Our GE Refrigerator, which was purchased in 2001, has created two leaks in our home - one which cause over $16,000 in damages and repairs (which GE's insurance paid for). After the second leak from the water draw valve for the ice makes (which was caught before damage was done) I contacted GE only to find out that our unit was a part of a class action suit but we were never notified and the time had expired. We were offered a new unit from GE (if we spent over $700) which is out of the question - I wouldn't spend another penny with GE regardless. They are uncooperative, difficult to contact, and uncaring.

$2,000 later and still same problems. Hoping for some kind of class action lawsuit.

A large plastic piece of the ice maker component call the Helix broke off on my GE Artica PSS29NHPABB refrigerator. I discovered it when the ice stopped dispensing properly and I took the bucket down for inspection. There are many stories on this site and elsewhere about people discovering the plastic pieces in their drink or swallowing them. I can get a replacement part, but I fear that it will break again and we'll swallow the next one. By all accounts, GE is ignoring this problem and not fixing what is an obviously egregious design flaw in the ice maker.

I have a 3 year old side-by-side Monogram and purchased an extended service contract. The problems started in August when the temperature was going up on both sides. And that is when the problems began, after two complete defrosts, suggested by the service tech, that did not work; I requested another tech. He began replacing everything, motherboard, damper, etc. 15 phone calls to the contract services, after being disconnected numerous times or hung up on, and 9 service tech visits later; the temperature on the freezer will fluctuate up or down 2 degrees from the set temperature. That I can handle, but when the refrigerator side goes down to 26 degrees, when it is set at 34 degrees and begins freezing my eggs, this is a dysfunctional refrigerator. But since the tech can't find anything wrong and the engineering has no other solutions, GE claims that it is functioning properly.

We bought a new house, and the builder gave us no choice of appliance brand, so we chose slightly upscale models. First, the appliances which were ordered well before closing took forever to arrive, and we got a 'loaner' refrigerator, washer, dryer shortly after closing. Delivery took months from date of order. Second, both the washer and dryer were DOA, and had to be repaired before use. Third, the side by side refrigerator started howling just after a year. I thought we had a serious wind leak somewhere in our house until I noticed that it came from the fridge/freezer.

I purchased a new home in April 2007. The refrigerator dripped from the water dispenser on same day I purchased the house. Month later I call GE for services. They came, but they did not fix the problem with the dripping, they replaced the door in the water dispenser and they said it is normal. I called them back for the same problem. I called for service on Saturday March 8, 2008 because the problem persists and they don't want to come to my house for services. It has been 10 months with the problem and they do not want to fix it. What can I do?

On 11/6/07 we had a service call by Technician Number 109 38 0545 to fix our refrigerator. We were told that the part that we need is not available any more, and this refrigerator is dead. To replace this unit costs about $7,000. We weren't ready to do it right away, and bought a small refrigerator for $350.00 temporarily, and placed it downstairs in the basement, so we have a refrigerator at home. All this time we were researching and trying to find more affordable alternative. Finally, last Friday, we had a repair service here, and the guy fixed the refrigerator in 1 hour or less. The service man from GE didn't diagnosed the problem correctly. It cost us few months of terrible inconvenience, $84.75, for a visit, $350.00 to buy an emergency refrigerator, and lots of wasted time to look for a replacement. Luckily, we didn't spent $7,000 to replace this unit, due to a mistake of their trained technician. We would like them to reimburse us for our expenses in the amount of $434.75.

My refrigerator stopped dispensing water after 2.5 years of ownership. A technician came out, worked on it, and said that this was a known issue with this model. He said it is a product defect, not damage or wear/tear. He said he would fix it, and we'd have to pay him then, but that if we called the Service Center, they would refund the money. When I called the Service Center, they refused to refund it, saying that this unit is not under any warranty. The supervisor, Mr. Watts, would not refund it either. Then I called back to ask to speak with the technician to find out why he said it would be refunded, and a very rude representative told me that he had not told me it would be refunded and tried to dissuade me from leaving a message. I couldn't believe she told me I was lying, so I told her she was out of line, and I hung up.

I purchased a GE Profile Refrigerator Model PSS26NSTD. Exactly one year to the day after the purchase the refrigerator started having trouble. The vegetable bins freeze food, the water line freezes up and the freezer does not stay at freezing temps. When service was requested, the technician was not familiar with the unit; but it was determined that a kit had been issued to solve the problem because it was so common. Upon investigation that kit had already been installed, apparently at the factory--indicating that the defect was in the design--and a retrofit (the kit) had been put in place.

I purchased a high end refrigerator ($3000) at an American retailer. The problem is that EVERY time you open the ice drawer to get ice cubes, 5-10 ice cubes fall out of the back of the container down into the freezer itself, and you have to pick them up. The American tech support person told me that GE was looking into this, and they have a lot of complaints on it. His suggestion was to empty the ice container into a plastic bag and use it that way (right). I called the GE consumer complaint line at the above phone number. They said they would get back to me within 48 hours. Of course, that passed, and I waited a week before calling them again. They then proceeded to tell me that there were a lot of complaints identical to mine and that they were researching the problem. When I asked about what kind of time frame for them to get a modification to the system, they said there was no time frame. Now I have to put up with this many times a day when I get ice cubes.

We've had two service calls to fix the same problem in the past year costing lost time waiting for repairmen, repair costs and lost food.

I purchased GE Profile Bottom Freezer in December 2007. It is February 2008 and I have had multiple issues ranging from water line not working, water line cracked and replaced, ice maker not working, ice maker clogged with ice cube causing leaking/flooding, shorted out top refrigerator (computer chip problem) resulting in lost food, baby formula. I am disappointed in the service and the quality of the product. I am in my first home and excited to buy appliances, etc. for my new home. This product has caused damage to my new home and has cost us time and money. Horrible service and horrible product. You would assume $2k would buy you a quality refrigerator/freezer that would at least last a year. One big headache!! Shame on GE.

I bought 4 GE appliances: side by side refrigerator, stove, microwave oven, and dishwasher. I bought these products in May 2005. By March 2007 the refrigerator stopped dispensing water. In order to have drinking water dispensed, I need to pull the refrigerator away from the wall, unplug it, and let it sit for hours. My frozen foods are defrosted and wasted. This seems like an unlikely solution, but This was recommended by the GE consumer relations agent reached at their 800#. I contacted a local repair men and they informed me that this would be costly to fix and that GE should stand behind this product. I called GE consumer relations back and complained. They told me to await the possibility of a recall. If not I could pay for a service call and repairs. I find it unbelievable that at only approximately 2 years of age, the GE appliance was defective. This is certainly not my first refrigerator purchased. I would not anticipate that after only 2 years, their appliances would need service.

I have had many service calls on my side by side Model#GSH22SGRE and called today to ask them to replace this refrigerator. I had a service call again today, and was told that they would order parts (yet again) to replace the door as well as the icemaker. This refrigerator has been defective from the moment I purchased it. I was told to write to Norfolk, Va. but after reading all of the above complaints I feel nothing will be done. I am highly disappointed in the product and will do whatever it takes to have this replaced. I am taking this to the media if I do not get any response from GE. The customer service reps were nothing short of rude. Not only did I have to pay over $400.00 for the first repair, But subsequently had to pay another $449.00 to get the extended warranty after the technician explained to me that it would probably malfunction again. This is poor business practice and I will not stop until this gets rectified.

We have a Side by Side and have had the same problems described by others, including frost build up in the freezer, ice cube maker auger breaking and never working correctly. We got the doors replaced as part of the class action law suit and I replaced the plastic auger in the ice maker myself after it broke. The result has been that the frost still builds up, the ice maker still dispenses something in between ice cubes and crushed ice no matter what selection I make. I have to empty the bin once a week to keep the replacement auger from breaking due to the ice cubes sticking together and creating a big glob of ice that the auger couldn't move.

I bought our GE side by side with an icemaker in Nov. 2005. In May 2007 the icemaker was replaced at a cost of $281.00, and now in Feb. 2008 it's not working again. Their phone service is rude and unhelpful; they care NOTHING about the customer. I will never buy another GE appliance again. Customer service told me I'm not the brightest bulb.

We have experienced lots of white plastic in our drinks, and recently found a piece over an inch long floating in my ice water I was drinking. We no doubt have ingested some of the smaller plastic pieces, and we had no idea that there may have been possible metal particles.

I purchased this refrigerator 11-05-05, the water line to the water dispenser has frozen up and required a service call. I am very disappointed because I have always been pleased with GE in the past. If this is not taken care of to my satisfaction I will not purchase another GE product and will make sure my family and friends know the problem.

We have had problems with our ge side by side fridge, mod.# TFX26KPDAWW, ice maker since we purchased the unit from sears 2001. It was so bad we called a ge repair man out the first year instead of the prepaid sears repair. The unit was installed at an angle so that ice would miss the door dispenser, filling the bottom of the freezer with ice. In six years the repair crews have been to my home seven to eight times, they have replaced the ice maker three times, they placed plastic wedges, screws and double face tape and called them repairs.

I purchased a GE/Kenmore side x side refrigerator in July 2000. This machine is a nightmare. The defrost heater/time and thermostat is constantly going out. I have yet to find a technician who can tell me why they keep going out. The freezer will ice over, and the refrigerator will not cool until we defrost the freezer. To make a long story short, these parts have been changed so many times that I now order spare parts and change them my self.

We purchased the GE side by side fridge in Aug 2004. In the three years we've had it, I've had to call the service man THREE times. Three different parts have been replaced due to cooling problems--fridge stops cooling, freezer stops cooling and freezer doesn't defrost on its own. This has been a HUGE pain.

We also had the auger in our GE Frig break. It will no longer feed the ice down the bucket into the dispenser. A piece of the plastic blade broke off. The refrigerator is 4 years old and no longer under warranty for the ice maker.

We purchased a General Electric Side by Side Stainless Steel Refigerator about 3 years ago (Model Number GSS22SGRB SS). We first had a problem with the Ice Maker arm breaking and finding the pieces in our ice. We had to pay to replace the ice maker (the warranty was up). Then our water stopped dispensing (about a year ago), we called GE for service (at our expense) and when he came out he stated that the water line had frozen and the only way he could repair was to replace the whole door (once again at our expense). He did state that we could try to use a blow dryer to thaw out the frozen line. So we spent $75 to have the service man come out and tell us that he could not fix the problem. Well we went ahead and tried the blow dryer and it did work. So now this is occurring every couple of months - twice in the last month and we have to sit their and use a blow dryer on the freezer door. We are SO frustrated with the GE products that we will NEVER buy a GE product again. I tried complaining to GE (twice) and have never received a response.

We spent $2,000 on a GE Frig in June 2004 that know doesn't work properly.

Since we purchased this unit we have had had several service calls. We purchased it in 2002. Here are the problems;

We purchesed the GE side by side refrigerator w/icemaker and water dispenser in 2000 and one year and 1 day after purchase (warranty up the day before!) we came home from vacation to find ice cubes all over the kitchen, shooting out like popcorn. The hatch on the ice chute malfunctioned many times. Thought it was a fluke as it was a GE product, and then this same thing happened two more times in the next few years. The second time, we had ice and water in two rooms during a vacation period. Neighbors found the mess and cleaned it up, and called us. Repairman came to replace the selanoid which had burned out in the door mechanism and reported that this was not something we had created, that it was a malfunction of the fridge. Repairman submitted a report, we received a letter stating there was a class action suit. We submitted our claim, had two replacement doors delivered (they increased the insulation in the doors) and have not had a problem with that since.

We have a refrigerator/freezer that has not worked properly since the first year we owned it. There was a lawsuit on this particular model #AA202588, serial#GSS20IEMBWW, since it has defective door seals. We've had service calls and repairs made but still have issues. Three weeks ago we lost all the food because it stopped working again. We are awaiting a service repair man to come out and look at it. We were told by GE that the service company would replace the doors and motor since they know the issues. I asked the service company about it, and was told they will not order parts until they see the appliance.

My husband and I purchased a GE spacemaker microwave in July 2005. It stopped working in January 2007. We also purchased a GE side by side refrigerator at the same time which also stopped worked a couple months later. We were told the control panel needed to be replaced on both applicances. We spent between $400 and $500 to fix the refrigerator. The microwave was estimated to cost $150+ so we decided to buy a new one (not GE). Because we live in a rural area it was difficutlt to get anyone to service the products. And the repair service we chose said they do absolutley no warranty work for GE because they are horrible to deal with.

I purchased a GE refrigerator from Lowes 2 years ago. Soon after I got it, I NOTICED BROWN STREAKS RUNNING DOWN THE FREEZER DOOR BELOW THE ICE DISPENSER. I thought it must have been oil. Later I realized that it was rust. Now the freezer door is rusting. After several phone calls, I am being told that rust is not considered a defect. GE said they could only sell me a door at at a reduced price + shipping. I DO NOT THINK THIS IS SATISFACTORY. I WILL NOT BUY ANOTHER GE PRODUCT.

1st Problem: About 8 mos. ago, I opened the door to the frig and was hit by a blast of HOT air. Everything in the frig. was ruined, melted a pound of butter (that's how hot it was), plastic milk cartons looked like they were going to explode, pop bottles were HOT to the touch. I called a repair man and he found nothing wrong and it started working again. I called GE to see if they knew what might have caused it and they had never heard of such a problem. After reading some of the postings on this site, I find other people have had the same exact problem, so I can't believe GE doesn't know what is going on. This Frig is less than 5 yrs. old. Now it is freezing everything in all the vegetable crispers. And, now the latest, it is freezing anything stored in the middle to bottom of the door. I will never by another GE appliance. I have gotten no support from GE.

I purchased a top freezer GE Profile Refrigerator in Jan, 2004, this being the top of the line according to the Dealer. In Jan 2007, the freezer section stopped working, causing the loss of $400 in consumables. A GE repairman came and told me (1) it was caused by the auto-defrost heater not working, thus causing a buildup of ice under the freezer floor, shutting the system down- and that (2) the part wasn't under Warranty because it wasn't part of the sealed system. He also told me that this was not a replaceable part, but GE had put in 2 heaters in case one went bad, so he allegedly connected the second one, charged me $175.00, unplugged the refrig so that the ice could defrost and told me to plug it in after 24 hours so the Unit could start working again. This being done, the frig worked fine for 7 more months until the same thing happened again. After calling a GE priority service telephone number, I never received a call back and am now awaiting a Sears (not GE) repairman to show up. I unplugged the frig as before, waited another 24 hours and it's again working fine. After checking the frig diagrams, it appears that the part is in fact replaceable and the GE repairman had no idea what he was talking about. This Unit is a piece of junk and I will NEVER purchase another GE product.

Our GE Profile bottom freezer, stainless steel fridge (# PFS22SISBSS) has not worked since the day we got it home on March 22, 2007. A repairman was called by the Sears store; he said there was a refrigerant leak that had been there from before it left the factory. It has been welded and the weld fell off; he re-welded the line, but the fan was too noisy and had to be replaced as well. The fridge has run loud and long since then. About one week ago we came home to find that the freezer was not working and all the food was thawing out. We called Sears repair line and a repairman came, investigated the problem and said that the compressor and all the lines couldn't be repaired because it had had a leak since it was made and would have absorbed water into the system because of the leak. The whole system would have been damaged and full of sludge, as I understood it. He recommended a replacement fridge. Now I'm wondering what will happen since the service manager from Sears Canada phoned us on Friday, November 30 and said that another dept would call us next week and tell us whether we would get a new fridge, or some $ towards a new one. Frankly, I'm afraid we have a lemon and it seems as though GE can't make a quality fridge. This is supposed to be TOP OF THE LINE! The produce doors don't stay straight and are always falling off track as well. Help.

I bought in November 2003 a GE SIDE BY SIDE REFRIGERATOR GSH22KGPC. The ice maker began to malfunction when just 2 years old. At first it would not be able to make cubes dispense in the door because the release would freeze in the crush position in the freezer. After another year of this annoying problem the ice maker began to slowly leak water into the bottom of the freezer causing a sheet of frozen water to regularly develop at the bottom, causing the door to stick closed. Just one week ago the compressor went out in the refrigerator side. This is VERY unacceptable for a 4 year old $1000 appliance that has never been abused.

I bought a new GE side by side refrigerator/freezer in Dec. 2003. It makes an intermittent LOUD wailing noise that I can even hear outside my house when the windows are open. The repairman said he can find nothing wrong with it. It's very annoying, and I will not purchase GE again. I had to spend $70.00 on a service call for a technician who said nothing was wrong with the fridge.

I purchased a GE Monogram refrigerator directly from GE for $5,700. Was told product was in warehouse and would be delivered in three days. Delivery was not for two weeks. No satisfaction from many calls to GE. Ice maker does not work--leaks on the inside and causes huge globs of melted and refrozen ice and the dispenser drips. The service call resulted in my waiting all afternoon for service person, and when I called was told that I hadn't answered their call and they canceled the appt. I gave them two phone numbers, and both phones were beside me the entire time. They did not ring. When I asked for a supervisor, I was put on hold for 17 minutes more. The supervisor gave no satisfaction and would not tell me the name of the business that was supposed to have come or that they would contact the service person and find out why they had blown me off. Never, Never, Never buy GE products.

My refrigerator stopped functioning causing spoilage of Thanksgiving Dinner leftovers as well as everything else. My wife and I woke up this morning (10pm 11-25-07) to find melted butter running out of the refrigerator. I opened the door and found everything to be warm (very warm) enought to melt the 1.5 lbs of butter on the door. I quickly summized the only way the refrigerator would be warm inside was that maybe the light did not go out when the door was shut, so I depressed the switch and low and behold I was right. The way this refrigerator works is that if the light is on the compressor to the refrigerator is off. Probably due to some Dept. of Energy mandate for efficiency. I summize the switch became defective the last time I closed the door (10 pm 11-24-07). This morning I examined the switch. It appears that the contacts welded themselves together causing the light to stay on and the compressor to stay off after the door was shut. After manually cycling the switch several times the light went off never to return to the on state again. I removed the switch. It had a rattle sound to it when shook. I opened the switch and found one of the contacts badly burnt and detached from the stamping it was suppose to be attached to. I have pictures of the defective switch.

The noise the freezer constantly generates is so loud it keeps us awake. GE said this was normal. I will never buy a GE product again, and I will spread the word to everyone I know.

My GE Profile Performance Model side by side # TFX27PPBA was purchased in 1999. Immediately I remember hearing the motorcycle/groaning noices but it functioned without incident until Friday November 15, 2007. That is when we discovered that all the contents of the freezer was thawed, ruined and the contents of the packages were leaking. The refrigerator side was about 60 degrees and everything was reiuned also. A quick call to local repairmen referred us to GE because they had the parts. So, the earlest appointment was 5 days later and as luck would have it the damn thing began working the morning the repairmen arrived. He said there was nothing he could do since it was working.

I purchased a GE side by side icemaker refrigerator in May 2004 from Home Depot for $900.00. The model number is GSS22JFPD WW. The icemaker is rusting out and spewing water on the floor, and the entire freezer door has rusted out. There is a moisture problem somewhere, and I recently discovered GE just settled a class action suit regarding this same issue; but it does NOT INCLUDE MY MODEL.

Our GE refrigerator was under warranty when the inside liner cracked. We received a replacement which had an icemaker that was not working. So we got another refrigeratorwhich also has an icemaker not working, and the metal doors are damaged from transport. We told GE before they delivered the 3rd refrigerator that they have to check that it is without damages and working. But they delivered the damaged one. I lost already $1400 in income from missed work during this process because of technicians coming and going.

I purchased a GE side by side refrigerator/freezer in 2001 and it has been nothing but problems. The model is GSS25LGMB BB. Every week or so the unit would freeze up ruining everything in the refrigerator. I was told by GE that I was not setting the temperature controls properly. I followed the instruction in the manual perfectly and still the problem persists.

I bought a GE refrigerator in Dec., 2005 from Lowe's. About 3 months after, the ice dispenser stopped working-- gave us ice whenever it liked to. When a technician came to fix our GE microwave oven and I mentioned to him about the ice problem, he checked and did not find anything wrong. The problem persisted for a couple of months; upon calling, the same tech came and did not find anything wrong, but he ordered a ice box that did not solve the problem. A year and a half later a second tech changed the computer board, and it works. About 3 weeks ago, the water stopped for no reason although the ice works.

I own a GE Refrigerator-freezer. Model GSS25TGPACC. The icemaker has never worked well. It never would dispense crushed ice well but I just took the cubed ice, even though I liked the crushed. I guess that's why it didnt break completely sooner. One year after purchase, the ice maker broke completely.

One day I was crushing ice from my GE refrigerator freezer for my iced tea. When I drank the tea I almost choked on a piece of plastic that had dispensed from the the GE icemaker. I immediately called GE. A technician came over and he told me I probably had already swallowed some small pieces of plastic. GE offered to replace the plastic ice maker auger and I pay for labor. They would give me the same plastic auger for the icemaker which may break and crush into our drinks again.

I called GE after a GE service tech came to my home last week to check my refrigerator which broke down a few days prior. Based on his prognosis, he suggested my best option is to replace the unit with a new one mentioning that GE had a program available that gives $500.00 credit for doing so. But the Consumer Relations rep. who gave her name as Lisa dealt with me as though mine was an unwanted call; she was rushing to get our conversation done and over with before I could even give her the option I desired. When she finally got to the point of giving me the quote for the replacement model, the price was considerably higher than the store price. In fact, I double-checked with her and she emphatically stated that GE's in-house pricing was really higher than those in retail stores.

I bought a G.E. top freezer refrigerator in the winter of 2005. three days after the one year warranty ran out, the refrigerator started freezing everything in it. I placed the control to the warmest setting and it still froze everything. I paid to have the thermostat and control replaced. Now about one year later, the same thing is happening. It ruins all your food, especially fresh vegetables and fruit.

A portion of the ice maker broke off and was dispensed through the ice machine in the door directly into my cup of soda. I almost choked on the 1/2 x 1-1/2 piece.

We have rust building up under the paint below the ice/water dispenser on the freezer door of our GE Side by Side Refrigerator/Freezer. There is also rust colored stains on the floor under the corner of the freezer door. I noticed actual rust on a neighbor's refrigerator/freezer (same unit, model & serial # as ours). We live in a community that has had similar problems with their refrigerator but with different models. The doors to those units were replaced because of a class action suit.

I bought a GE refrigerator 6 years ago and have had 4 service calls. I now have placed my 5th service call on this refrigerator.

I purchased a GE side by side refrigerator from Sears in 2001. I started to notice ice and frost building up in the freezer (it's supposed to be frost-free). Then freezer and refrigerator alternated between over cooling and then just overheating. Food in freezer would be frozen solid and then completely thawed, although back wall and floor of freezer covered with thick ice and frost.

We have a 3-year-old side by side GE refrigerator model #GSH22kgreww. It worked for one year and then the fan motor needed to be replaced and took three visits for the incompetent serviceman to figure out the problem. Now for the last 3 months our freezer has not been working--freezes then defrosts. Again the same serviceman is sent out even though I requested a Sr. tech, as GE support suggested. He scratches his head and replaces parts that are not broken and recharges it w/ freon so it works four about 4 more days and defrosts again. He has been out at least 6 times in the last 3 months. One other random guy GE sent dusted the coils and said "That should do it." Well is didn't do it and I am still without a freezer.

When we moved here in 2002 our new home was equipment with all new General Electric Appliances. Within the first year unto the present we have had ongoing problems with our GE Refrigerator, Model # GSS201EMB-WW. We paid for the repairs out of pocket, annoyed that a brand new appliance would give us problems.

I have a fridge less that 2 years old that for about 3 months has been filling my kitchen with a unpleasant odor. The odor is coming from the bottom of the fridge where you would normally find a drip pan however there is no drip pan nor is there any fluid pooling- just a terrible odor. The fridge is spotless inside and we regularly clean it. I have gotten no help from the store or the GE consumer 800 number and I fear my only course of action is to pawn the stinky box off onto someone else and get a different brand.

GE refrigerator, model GSL25JFPABS Three and a half years old -- already we've had a freon leak. The scariest, however is that randomly, at times, water will run from the water dispenser, down the front of the refrigerator and unto the wooden kitchen floor where it pools up under the fridge. It doesn't do this all the time and I have yet to figure out what causes it. I'm through with GE.

We bought a GE Profile stainless steel French door bottom freezer refrigerator Model #PFS22SISBSS in October 2006, and have had nothing but problems: produce bins that won't stay on track, a deli humidifier louver that keeps falling off, a spring came off one of the French doors--the whole door had to be replaced! The worst though--fluctuating temperatures. I have noticed before and caught it in time--thought it was a fluke. But we came home from vacation last week to a frig and freezer full of food I had to throw out. The temperature was 54 degrees, the ice tray full of water.

My ice maker is not working properly, the unit is under warranty. GE came 6/6/07 and ordered parts to be installed 7/5/07.

I have replaced my Ice Maker several times and it has beeen for the same reason,the ice deflector that is on the Ice Maker is a cheap plastic,it breaks teeth off after awhile of using it.I have experienced the pieces of plastic in my cup,all have been from the deflector,they need to offer a replacement for the plastic deflector.If they don't come up with something I'll buy a different one in the future.

I bought the GE Monogram ZISW420DRA (42 built in fridge) in 6/04 when I remodeled my kitchen. Since then, I have had the ice maker repaired 3 times, The motor has been replaced, gasket has been repaired and now needs to be replaced, fan has been replaced... I could go on and on. It has been repaired 3X alone since November! Thank God I bought the extended warranty plan.

I purchased a GE side by side refrigerator with ice maker in 2002. The ice-maker leaked often beginning in the first year of ownership. I have had over 10 service calls. I have had to clean the freezer and food in the freezer daily because of all the leaks.

We purchased a new home that came with GE appliances. Since day one our refrigerator has a noise coming from the freezer motor area. We thought it would go away at first, but we were wrong.

I noticed that our 2-year old refrigerator was making a clicking sound. I took off the protective cover, that covers the mother board, and reported the serial number and model number to GE. They informed me that the fridge was out of warranty.

I bought this refrigerator less than 2 years ago and everything has been great until about a week ago. We noticed that the refrigerator side gradually lost the cooling effect. Now my food is spoiled and the refrigerator side is just cool but not cold.

I had no choice in the refrigerator I received. This crap came with the home. I have had it 2 years and the fridg and freezer are DEAD! Oh, sure, the motor is running but there's nothing cold about it. 2 YEARS OLD and I have to buy another one because service charges would be outrageous. Several people in the Divosta communities had to replace their GE appliances due to malfunctions and complete death of the unit. WHY Divosta continues to install these sub-level products is beyond me.

I bought a GE side by side in 2002. Within 2 years frost began to accumulate, where the ice dispenses, that I had to defrost it with a hair dryer. Finally I stopped using it altogether.

We purchased a GE side by side fridge in 2002 from Lowes and had no problems until a few weeks ago and we have had a repairman out here to replace the circuit board. the first time a repair that cost 300.00 dollars and 2 weeks later we wake up to a puddle all over the floor and we lost everything in the fridge and freezer.

I purchased a side by side GE refrigerator. First it was throwing water all over the place, then it was a freezing the door. They replaced the door and it never made ice cubes again, just crushed ice. I hate this refrigerator - now it is making a weird noise.

More refrigerator issues. My husband I purchased a GE Profile Arctica side by side in 2001. Shortly after the warranty expired our freezer shelves started falling. It appeared that the shelves had shrunk from the cold. We called GE and they sent new shelves to replace the old shelves. These new shelves and since shrunk again.

Purchased a GE Hotpoint refrigerator at the end of 2001 and have just experienced a cooling system failure for the 4th time in barely over 5 years. Thorough documentation of all expenses, steps taken, GE consumer relation responses, etc. GE has basically told us we have no recourse. First failure happened just outside the 1 year warranty. After the second failure, we asserted to GE that there is an obvious flaw in the concealed component which is causing the fan motor to fail again even after replacement. We of course wished to have the unit replaced and were denied after each failure.

I purchased a GE Model PSS27SHNABS refrigerator June 7, 2002 and on September 13, 2002 the water filter froze resulting in flooding of my kitchen and basement. It was repaired on the warranty and the damage to the house was not fixed. Again on or about June 11, 2004 the same thing happened again. The water filter froze and flooded the basement and kitchen resulting in approx. $6,000 in damages. I argued with GE until they finally fixed the control board that regulates the temperature. GE insurance fixed the damages, and paid my insurance deductible, and told me if this should ever happen again to call them.

I bought a GE and only after a year and a half it went out. I called a repairman and he said the icemaker was bad. The charge for the new icemaker and installation was $303.41.

We have owned a GE Side-by-Side Refrigerator Model # GSS22WGMD for about 5 years now. Just recently we noticed white flakes floating at the top of our drinks, and upon further examination noticed that larger pieces of white plastic with jagged edges were embedded in the ice cubes in our glasses. We removed the Ice Bucket from the Freezer and found that the Auger had broken off a substantial amount of the back of the Ice Bucket into the Ice Cubes that were in the Bucket.

We Purchased a GE Refrigerator and have had nothing but problems with it since we purchased it. We had a warranty with Best Buy they did come out and repair it several times. They suggested we keep the warranty because this problem is common with this refrigerator Model #GT5221BMARWW, Serial # MA307085. Once a year the evap motor will go out causing the refrigerator not to cool. This happened 3 times and the board burnt out 2 times. The evap motor was covered under our warranty 2 times with Best Buy and the Board was covered once with the Best Buy warranty. We never renewed the warranty because the price to renew it was ridicoulous. So since the warranty is up we have had to replace the evap motor and board at our own cost.

I purchased a GE Side by Side refrigerator in March 2005. In January 2005 I noticed that the icemaker was leaking into the bin and all of the ice was frozen together. I called 1800GECares and scheduled a service call. The repair technician came out and said I needed a new icemaker. He ordered the part and scheduled another time to come back out and install it. Less than one month later and nearing the end of the standard one-year warranty I was only getting crushed ice out of the dispenser regardless of the setting. Again I called the 800# and scheduled another service call. The technician came out and said I needed a new auger and he would order it. A couple of weeks later he was back to install it. Since I had a couple of problems right near the end of my one-year warranty I called GE to express my dissatisfaction. Their response was that I should buy the extended warranty. I insisted that I be given an additional year warranty due to all of the problems and inconvenience and they reluctantly agreed to it. Approximately 10 months later I noticed that my ice was all melting together again and was only getting crushed ice. I called the 800# once again and was left on hold for over 30 minutes. They said I would hear from a local appliance repair company within two days. After four days I still had not heard from them so I called them directly. The repair center said they had not been contacted by GE to set up service. Once again, I called the 800 # and was on hold for over 45 minutes and when answered treated rudely but the representative did setup the service call. This time the repair technician said that I needed a new freezer door because warm air was somehow getting in my freezer. He also said that there was a lever that was frozen in the crushed position due to the warm air getting in my freezer. When the new door came in, the technician came back and installed it. I emptied out the huge clump of ice out of the ice bin and waited for it to replenish. I am still only getting crushed ice. I was planning on calling for another service call, but before I could the water dispense has now quit working. The last representative told me if I have any more problems with the freezer, than they will put in a request to replace the appliance. I guess I will have to see what happens from here.

I purchased a GE Side by Side refrigerator and it leaks all over my floors everyday. At first the leak was water, now the water is very rusty. This has been an on-going problem and there just seems to be no solution. The store will send someone out (warranty expired), however, it is at an exhorbitant cost with no guarantee that the problem can be fixed. I am cancelling my GE products that has been ordered for my new home. With all of the complaints I have read, their customer service dept. is just one more headache that I don't feel like dealing with! What has happened to integrity?

I, like so many of the other folks that bought a GE side by side unit am experiencing food in the refrigerator side is freezing, regardless of how I have the thermostats adjusted. Eggs freeze, milk freezes, veggies all freeze....I have to defrost my orange juice in a microwave (NOT A GE UNIT!!) in order to have my morning juice. I called GE and was told that it was the way I had the thermostats set...WRONG! There is a design flaw and there should be a recall!

I have a GE refrigerator model # GSS25SGMCBS which is only a couple of years old. It only worked for about a year and then began leaking from the icemaker, the defrost heater went out, and now the main board is gone ! I will NEVER buy GE again......and I will warn everyone I know about their terrible workmanship.

I bought a GE Profile side by side refrigerator and since day one, it froze everything in the refrigerator and the freezer. I called to have repaired while under warranty. A repairman came but he did not repair the refrigerator, he said that I had the setting wrong. He reset, then left. The refrigerator still froze everything. I called the store where I bought the refrigerator and they said it was no longer under warranty and they did not even have a record of a repairman ever coming to my house.

We have a GE refrigerator that shut down yesterday. We came home from work and everything in the freezer had thawed. The day prior to yesterday, there was a large layer of frost in the freezer. Thinking I had the temp up too high, I turned it down and came home to the mess yesterday. The refrigerator came with our new home that we purchased less than 4 years ago. We are now paying $250 to have the circuit board replaced.

The chrome plated auger that pushes the ice to the dispenser is RUSTED, and the ice bin was full of RUST shavings!!! I called GE and asked if they make augers in stainless steel so it will not rust, no one could say yes or no... Talk about cutting costs on the wrong part. Thank god the water pump broke and we ran out of ice and got to see the auger/bin.

We purchased a new GE refrigerator in 2003. The refrigerator no longer cools or functions properly, to the point it is unusable.

Three month old GE Profile Fridge/Freezer compressor failed last Tuesday. No service until Thursday. They refused to specify time. Arrived without part needed (despite being told). Refused to give specificity to service in order to be able to go to work. Have promised and repeatedly failed to phone. Have provided less than adequate compensation for loss of food ($75 in separate filing). This item along with others was purchased on a friends and family program. With friends and family like GE, one is less than fortunate!

2 years ago i purchased a refrigerator, dishwasher, washer, dryer and stove from GE. The refrigerator and stove have begun to rust. I called the home depot where I purchased these items and they told me to contact GE, which I did, and nobody would help me. I think this is there way of not having to deal with anything. One lady told me I could go by there GE paint and paint the appliances myself! I will never order a GE appliance again! Am I stuck with 2 year old rusty appliances?

Irregular shaped piece of heavy plastic with jagged edges was in the bottom of my drink glass. This piece of plastic came from the ice maker where it broke off of the auger used to push ice to the dispenser.

Purchased a side-by-side refrigerator/ freezer in March '06. VERY EXPENSIVE! I have just now made an appointment for our 3rd service call.

My ice maker has never worked properly. The customer service reps are very rude and not helpful. When told about the ice maker, their reply was, "you can purchase another one for $139."

We purchased a GE Profile side by side refrigerator Model #PSH25PSSCSV in March 2006. From the time the refrigerator was installed we have had a loud continuous knocking noise (as if somone were knocking on a door) coming from the freezer area. The noise will go on for hours at a time. Also, the ice despenser is so slow it can take up to four minutes to despense four glasses of ice. I contacted GE for a service call to repair the problem and was told by the repair man that this is the way the refrigerator works and there is nothing to be done.

We've had NOTHING but problems with our very pricey GE Monogram bottom-freezer refrigerator. The first one delivered to our home about a year ago was clearly faulty and was replaced quickly. The second one kept the freezer temperature at somewhere between -27 degrees and 6 degrees (it should be at 0). It gurgled constantly. Technicians came and went and sometimes never came. Each time, I rearranged my schedule and waited for them from 8:00 to 1:00, from 1:00 to 5:00, and sometimes from 8:00 until 5:00. It could take up to a week to schedule service.

My GE refrigerator breaks often. The ice maker parts have broken off into the ice and the ice dispensing motor freezes every other day. The unit is only 5 years old and I have to change the defrost element every year.

Our 3-yr-old GE Side by Side Refrigerator (Model #GSS22WGMD , Serial #MD250197) Has had to have the heater coil replaced but worse than that has been spitting out metal and plastic pieces in the crushed and whole ice it makes. I have called GE twice and been told I would be called back but never have heard anything from them.

I have purchased a 3 refrigirators in the past 2-3 yrs from Home Depot, same brand, same model.. Last one the is not even 1 year old started to make a really loud, long sound that is disrupting our dinner time. I contact GE, got a tech out to my home, he looked at me and said: Put some carpet under the fredge to quite down but this is normal and there is nothing I can do for you! I called again to customer service and Tiffany answered that because a tech came out already their services is done.

I purchased a GE refrigerator less than 3 years ago. Now, pieces of plastic are breaking off and falling out of the icemaker bucket, ending up in my glasses of ice water. The model number of the refrigerator is GSS25UFPA CC. The icebucket number is WR17X11419. I wrote to GE and asked that they replace this unit at no cost to me, and they told me to simply call Sears. I did not purchase the refrigerator from Sears, and when I called them, they had no clue as to what was going on. I wrote again to GE and they have not responded.

We purchased our manufactured home new and moved in Sept. of 2000, of course it has all new appliances. The refrigerator/freezer leaked water all over the floor causing water damage to the cabinets and my daughter to slip and fall, requiring stitches. Model No. TFX20JRBGWW Serial No: VV219501 The dishwasher was only used for a few months, after a few months of not using I attempted to use it and it would not drain. It's being used for storage. Model No: GSD2230Z05WW Serial No: AZ829205B

Multiple major repairs, new compressor 2004, ice maker doesn't function properly, freezer ices up and burns out heater element for defrost. replaced heater 3/1/1006, unit worked for maybe a few hours, now 3/3/2006 unit failed again, now the "board" needs to be replace. This unit is a defective model known to have problems and they are still trying to rebuild it, piece by piece.

I purchased a GE refrigerator on 11-14-05 from a local appliance store in my area.

I purchased a refrigerator Serial #SF238825, model #GSS22KGPCWW. Within the first year, I had it serviced 3 times. I had requested a replacement because it was a lemon. GE refused to give me a replacement. Now almost 2 years later the same problem has occcurred. Each and every time the refrigerator goes it costs me alot of money in lost food.

The ice turner in my GE refrigerator rusted and now the ice has rust in it.

I have just exerienced some of the least professional Customer Service I have ever encountered. For the second time in six months our refrigerator/freezer stopped cooling. In both instances all of the frozen food and refrigerated items were spoiled. Upon scheduling a service call the quickest date available was a 5 day wait. I scheduled a morning appointment (between 8:00 AM and noon). In the morning of the appointment I called to narrow this appoinment window but was told this was impossible, but that the technican would be here by 12:00.

The GE Profile, side by side, very expensive Refrigerator has been nothing but problems. More than 6 service calls at over $100 each in the last 5 months, and it is still not working. I have it in a very High End, Vacation Rental property in world famous Poipu, on the Island of Kauai, and have had to move guests out to other properties at my expense, because of the failure of this appliance. Even the technician is at a loss, Up until today, all the work has been associated with the Icemaker, and/or freezer, but today, it is a new problem. He also has had many service calls from an entire project of condos in Princeville, that furnished all of the units will GE Profile Side by sides, that have failed, caused water damage, lost revenues, and ruined vacations. He tells me it is his opinion that there is an enormous batch of defectives out there. I am forced now to buy another refrigerator, in a hurry, as it has once again stopped working, (this time the refrigerator side) and I have a check in in 2 days. I would certainly like to add my name to the list of GE Profile Side by Side owners who are seeking help from the Mfg. Warmest aloha, Ilona Coffey

we purchased a new GE Monogram Refrigerator silver side by side with icemaker and the icemaker has never worked right. We have replace alot of parts but it does not affect the icemaker working like it should. We have to continually buy bags of ice. We are very dissatisfied.

When I close the refrigerator door on my GE Profile Top Freezer Refrigerator, the freezer door pops open. And about half the time, if I don't notice it, it stays open, raising the temperature to over 10 degrees and causing snow to develop inside the freezer. The GE technician, and the Western Appliance technicians before him, tell me that that is normal for a GE Refrigerator. I contacted the Consumer Service center and they said the unit was designed to do that.

Purchased a side by side refrigerator in 10/01 and have already had to replace the circuit board and fan motor. They were quick with the service but fail to warranty their parts for any length of time. The parts that went bad were covered for one year, but the new parts are covered for five years. How can they justify the difference in warranties? I had also purchased a smooth top GE stove which has had the control panel replaced on it only two years after it was purchased. I have also replaced parts on a electric dryer only three years after it was purchased. I am very disgruntled with GE products and vow to never purchase anything from them again.

I purchased a GE refrigerator (Model Number GSH25KGMC BB) three years ago. I continue to have problems with my ice and water machine on the unit. I have had an instance to when it would dispense water or ice for no apparent reason. I had to put the lock control on so that it would stop dispensing water or ice. With the lock control on, I would hear beeping every couple of minutes to indicate to me if I did not have the lock control on it would have dispense ice or water. There are times when the water will not dispense because the water line gets frozen.

My 3-year-old stainless steel refrigerator door is rusting -- not just a scratch or dent, but rusting all over the lower half of the freezer-side door. I feel it is a manufacturing defect. GE says it is a cosmetic problem. They offered to replace the door for $385 plus $155 labor, and later reduced the door price by 50%. But I do not think I should pay for a defective product to be replaced.

I purchased a GE Profile Artica side by side refrigerator about 3 years ago. GE has replaced the ice auger three times because the plastic keeps cracking off. The plastic falls into glasses and is discovered either by someone biting into it or by finding it in the sink. I have two small kids that could choke on it. Every time I call and complain they said its not under warranty any longer and that they cannot help. this started the first year we got the machine and continues on.

Over the past four years, my 4-year-old refrigerator has had the defrost heater kit replaced, the condensor coil replaced, the evaporative thermostat replaced, the damper repaired, a booster added to the compressor and now, the compressor was just replaced. When GE was called for service, I was always told it would be several days until someone could come out. Trying to salvage hundreds of dollars worth of consumables each time, we had contacted what we thought were GE Authorized repair centers to do the repairs as they could come out much faster than the GE Factory service personnel. Unfortunately, despite sending the receipts to GE to show them the nature of my problems, GE never advised me that the company was not Factory Authorized and instead, waited until I had an expensive repair (Compressor $1200) to tell me that I had voided their warranty. I have spent over $2200 repairing this defective major appliance. Customer service has been nothing but a nightmare. At one point I was sent a $75.00 Good Will check that can only be used on another GE appliance! Like that would ever happen!

My GE side by side refrigerator caught on fire. the fire started in the freezer on the inside door opposite from the water/ice dispenser. Luckly,The fire did not go beyond the refrigerator. This caused me to lose all my food, lose money to purchase a new one (that took 2 days to arrive)and buy meals for my family until then.This refrigerator was on the old side . It came with the house I purchased a year ago. I would have never thought a refrigerator could catch on fire like that.

Less than a year after purchasing our GE Profile Performance refrigerator the ice maker began to leak. We call GE and a service technician came out and replaced the ice maker. 15 months later, the same problem occurred. This time to the tune of $230. The service technician replaced the ice maker and it did not make any ice. We call them back, they showed up and said the wrong ice maker had been installed. This sercive technician installed the correct ice maker. Once again the ice maker not only looked incorrect it also did not work. We called the technician back and he said that this ice maker was the wrong one and re-installed the correct one.

My GE refrigerator is just over two years old. For several months I have been hearing popping noises. I called the GE Hotline and was told it is due to the evaporation system from the water that is accumulated from the automatic defrost. A second hotline rep said, No, that was not the result but did not offer what the noise was from. Now I have a more serious problem that I don't know is related. The refrigerator section temperature does not go below 50-55 degrees and food is spoiling. Hotline rep will not issue me an extended warranty to cover repairs which he estimates could go to $200. Since I have had problems for many months I think there must have been an original mfg's defect. Food is spoiling and I have had to transfer frozen food to a friend's house as I was told to defrost the freezer to help the problem, but it did not change the frig temperature.

I bought an $1800 side by side top-of-the-line G.E. Refrigerator Freezer late in 2003. A little over a year later, it stopped working. I lost over $300 in frozen foods. They came and serviced it, told me it had a defective heating unit (evidently a part of the freezer),and charged me $199.22! They said it was out of warranty and there was nothing they could do.

Since the purchase of our G.E. refrigerator/freezer side by side GSS22KGMC BB we have had nothing but problems with the ice-maker/freezer. We had to purchase a service contract due to the fact that the repair man has serviced it monthly for the past 3 years. It will work for a week and than the icemaker will seize up and not work. I have had every part replaced on the freezer and I am still having the same problem. The reason we bought this product was soley for the icemaker feature.

After one month my brand-new $2,400 GE Profile side by side refrigerator freezer door began loosing its seal and popping open. When the door does not shut it causes the icemaker line to freeze. The icemaker was replaced on the first service call. At this time the technician told my wife it was normal for the door to pop open. The door has remained open overnight at least four times and pops open every time the refrigerator door is shut. Unless we press each door shut at the same time the freezer will open.

Refrigerator Model #GSS25JFMC At one year of age the ice compartment broke where the ice is moved by the auger leading to the dispenser. Not knowing it was broken, peices of plastic were dispensed with the ice into drinks. After a while bits of metal shavings were coming out with the ice. (I have saved them) I have contacted GE Customer Service via The Internet Response Team severel times. I have been given the same reply each time, I must pay for a service call to have the refrigerator evaluated.

My 8-year-old son was dispensing ice and water from our less than 2 year old side by side refrigerator MD# DSS25PFMC CC Serial # HD236637, when he was drinking the water, he saw a big piece of plastic at the bottom of his cup. The augers GE has are made of plastic, even a rocket scientist can figure out that plastic placed in a freezer will eventually break!! This design is awful, and the Refrigerators should be recalled before someone gets seriously hurt. I too called GE parts, and although my response time was quick, the new auger and drawer was replaced but later happend again, now the ice comes out with no control. I will never by another GE product again!

We purchased a GE side by side 25' Profile Refrigerator in August of 2001 from Sears. From the beginning there was problems with the water not working in the door. It would make ice cubes but not put out water. Sears repairmen came out at least 5 times while this was on warranty. They told us we didn't have enough water pressure, which was wrong. Then we had to keep track of when it wasn't working, take out the filter, listen for it making certain noises, etc. Finally they replace the unit that pumps the water. That was just before warranty ran out August 2003.

I purchased a GE Profile side-by-side refrigerator/freezer in August of 2001. Ice and water are in the door. I complainted that the force of the ice ejecting broke drinking glasses, finally after 6 months and many broken glasses they sent a rubber gasket to install around the ice ejector. That did solve the problem. The ice crusher still does not work. The produce freezes in the storage drawers. This past week a repairman came to fix the freezing of the contents in the refrerator section and after he left the entire refrigerator and freezer went out. I lost food both in the refrigerator and the freezer. Had to live out of a cooler until they could get the repairman out 3 days later.

Our GE Side x side Artica Refrigerator began cooling into the 20's ruining most foods. We made an appoinment with a GE serviceman(Tech# 133 03 0376)for Friday January 9th, 2004. The evening of January 8th, 2004 after 10:00 p.m. the refrigerator unknowingly cooled to low causing the water filter to frreze an rupture allowing water to leak inside the refrigerator until we decovered the leak at 7:00 a.m. Friday morning. Repairman arrived as scheduled on Friday and replaced Fan Housing/Plenum Part number on invoice = WR17X11508 Cover FF Inlet ASM. The serviceman stated that the part was covered under an extended warranty. He stated that the warranty was extended due to a small part malfunctioning. There was no charge for the parts or labor. The repairman was extremely nice and also witnessed the consequences that will be described below.