Frigidaire Refrigerators Reviews

Purchased a Frigidaire refrigerator on 9/16/17 and now it doesn’t work. I have been on the phone with Lowe’s and Frigidaire for 10 days now. The representative at Lowe’s has been very helpful in trying to get the problem resolved. I have called Frigidaire or have been called by them no less than 12 times. They say the hold up is that they don’t have the serial number. I have given them the number during each phone call.

Purchased a new side by side Frigidaire from Best Buy. A few month after delivery the frames for the glass shelves in the bottom of the fridge cracked. They send a replacement. The clamp that held one of the Chelsea broke. They replaced it as well. Then a crack appeared on the lining wall inside the fridge about 4 to 6 inches long. They asked me to send pictures. I did, they were very nice and eventually they replaced it with the same model. After a few months of using the replacement model the same started to happen. This time all the shelves and all the drawers cracked and the crack appeared again in the very same area on the lining as the previous fridge. This time getting bigger and bigger. This time my pictures did not help. They insisted I contacted a service company they recommend. I did. They came. They took pictures. Did not recommend any repairs and left.

I just got this fridge a few weeks ago. Got it from PGE. It's been only two weeks. Defrosted. Everything not cold. They don't care bout food loss and the supervisor said couldn't get anyone out here till after Christmas. I have to throw 300 dollars of food away and they didn't care. Weren't very nice. I will never by a fridge from them. Bad review.

Only had my French door fridge for 1 1/2 years. Since I have bought it they have fixed the ice maker 5 times. Now it is broke again and will not replace it because warranty is over by 6 months. BUT this problem has existed since I purchased. Paid 1800 dollars for a lemon. Never will I buy a Frigidaire again. And their customer service is rude.

Ice maker - I urge all Frigidaire owners to write a review. To prospective customers, please write that these complaints have caused you to choose another brand, CONSUMERS UNITE to protect ourselves. As many of your other customers have had to do, I am writing a negative review on the Consumeraffairs.com website. My hope is that as more people complain, your sales will diminish and you will be forced to correct this deficiency. As stated previously in my email to you, this unit has had to be repaired under warranty several times by a reputable, local appliance repair firm. You have this documentation within the product's serial number, but refuse to correct the problem. I strongly urge prospective customers to choose a different manufacturer. This email will be included on the Consumer Affairs complaint forum.

Bought a Frigidaire Stainless steel side by side refrigerator from Lowe's in June 2015. Recently saw the inside right plastic wall panel starting to crack. So, contacted Frigidaire. They informed me that the warranty had expired on it. I told them that this is a manufacturing defect, and they need to repair/replace it. They do not agree with me. I feel I need to inform the Public that they should not buy a Frigidaire Refrigerator product, as it is Defective, and should be Recalled. I had a GE Refrigerator for over 10-years, and others before that, and have yet to see a cracked inside wall on any of them. Here's the Frigidaire Model Number = FFHS2611PFCA.

The door to the refrigerator (Model FFTRI1814qS2) cracks off. We bought our unit in 2015 and have had this happen twice! A very very bad design. Glad we bought extended warranty. What will go next? It is a disgraceful piece of kitchen equipment. Shame on us for trusting what used to be a trustworthy, quality name.

Purchased Frigidaire Gallery refrigerator from Sears in Guatemala City less than two years ago. Sears tech unable to solve icemaker issues. Leaking water and not making ice. Finally called my own tech who lowered the refrigerator temperature which seems to resolve the leaking. "Bad design," he said. Today, after 18 months the whole thing went away as it is no longer working. "Bad motor and/or card," says the tech. So, I have no refrigerator at all going into the Christmas season. Frigidaire should be ashamed.

When it arrived, the refrigerator side wouldn't cool. When packing the Frigidaire Gallery refrigerator for shipment, they taped the door from the freezer that controls the amount of cold air so it couldn't open inside the wall. A technician found it. Problem solved. However the shelves break with almost no weight/pressure on them. Two have broken and the 60-day warranty for free replacement just ran out, so we have to buy replacement shelves at $40+ each. It's like having to buy ink for a printer!!!

We purchased a side by side Model # FFHS2611PF from Lowe's in July of 2017. The so called ice maker makes so much noise the dog can't sleep. It has now quit working at all, and one more call to Frigidaire customer service could cause hostilities... Take my word for it. There are complaints after complaints on here and other consumer boards about this obvious recall candidate. The fine folks at Electrolux need to step up and assume responsibility for this junk. The problem is not going to fix itself.

Ice maker freezes up consistently due to bad design requiring thawing & replacement of motor. It is a KNOWN flaw by Frigidaire yet they do nothing to remedy it, just temporary repairs until next freeze, dragging it out until warranty expires. We finally had enough, have an extended warranty so all repairs are covered, we are just disgusted with having to have repairs done every few months. We told the service agent that we want the fridge replaced, we were told that Frigidaire would have to do that. Frigidaire now claims it is the responsibility of their dealer, we are caught in the middle of a faulty fridge.

Our space allowed only counter depth. This model is modern, well priced, smudge free stainless finish, quiet, and easy to see everything. Only "con" is the slightly sharp plastic shelf front edges.

Frigidaire side by side Frigidaire Gallery. I am writing you about an issue that I have with one of your products. We recently purchase a refrigerator, gas oven, dishwasher and microwave and picked your brand above all the rest as I did some research and Frigidaire came out as the top appliances. Since I purchased these appliances in May I have had issues with the ice maker in the refrigerator as I won’t produce any ice. I have call into the support number and they sent out a third party repair person who didn’t really know what to do but replaced a tube.

Came with the house. Too small. Drawers not durable. I would not have made this type of purchase even though Frigidaire is generally an acceptable brand. Just not this model.

Our Frigidaire worked ok, but the doors started rusting from the inside out. It was not the seal and we had it set on low moisture. At first it just looked like something was splashed on the bottom of the door but it kept spreading. We recently replaced it with a Maytag.

Is 8 years old now. Runs very well and have had no problems. Hope I have not just tempted fate. Just needs to be a little bigger in the freezer section.

The plastic that holds the ketchup breaks so easy. I had to buy the side holders that hold some things a few times and it’s like 30 to buy. They should have a better metal so it dont break so easy.

I only had this refrigerator for 5 years. The first year the magnet kept falling out of the gasket on the door. The 2nd rack falls a lot. Now I have to pay 200 plus dollars to get the gasket on door repaired. Poor quality.

The model I have is from 2006 and is not energy efficient at all. It is lasting, works as it should and is large enough for a family but it's just me now. Once it's gone, I'll switch to the half size model.

Had this fridge and freezer for almost 10- years. Everything still works well and would purchase another one like this. I have no problems with this fridge/freezer.

1 month into it, the control panel started to leak, a lot... had to find a repairman who knew exactly what was wrong. 3 different repairmen... ridiculous for a brand new ref. Home Depot would not take it back/repairman said it is common in this ref... 6 month later, the door handle snapped off...common with that ref. Got new handle, same thing---just me in the house. Glued new handle. Junk!!! Co worker has same problem, they need to redo the handle. Splits right where it is screwed to door... 69 years old, open a lot of refs...never happened to me. Just plain junk!!! THANKS!!!

I bought this refrigerator model #FFTR1821QB3 from Home Depot on 2/19/16. It’s 12/2/2017 and my refrigerator is not cooling. Of course it’s not covered on the manufacturer warranty anymore. I was told it’s the motherboard which cost $178 just for the part. I’m extremely upset.

Excellent fridge. Various sizes for various needs. The shelves are just the right size. They are easy to move and clean. The door opens easily and controls are easy to reach. They keep the compartments at the right temperatures. The only 2 things I would do is make a butter dish, (covered) and 2 ice trays mandatory inclusions.

I got a great deal for a fine working refrigerator. It is easy to clean. All the shelves come out to bring to the sink and clean. The exterior is easy to clean with just soap and water. It keeps my food at the perfect temperature for me.

Love the design and layout of the compartments. Well made and sturdy construction. Have a few issues with the ice cubes sometimes getting stuck in the opening when dispensing the ice. This causes the flap not to close all the way and letting outside air into the freezer. This melts the ice and then closes properly but takes long time and warms up compartment. Also noise level has slowly increased for the compressor/fan. I clean regularly so it's not working harder from debris or blockage. This company has proven to me that they can make good quality refrigerators that last. I have owned just about every brand. We own 2 regular size refrigerators and 3 compact ones for our various outbuildings. Also purchase appliances frequently for our rentals.

I love my Frigidaire. I had one for 22 years so I purchase a new one here three months ago and I love the new one that I just purchased. Was a stainless steel.

The sales rep told me this brand was "Junk". I was offended and refused to buy from that store, so I went to Lowe's and bought the same refrigerator. I loved the inside style and freezer lights. What a mistake. We had the warranty service 4 times in one month. The thermostat control does not work, had a replacement and still doesn't work, EVERYTHING freezes on the first shelf of the refrigerator. The freezer doesn't turn off half the time so the ice cream is impossible to spoon out, it's so hard. Yet we have it set on the lowest setting. Too many problems, I wish I had listened to the first sales person!

My refrigerator is entirely too small. The freezer has only one shelf. It doesnt have an ice maker. Storage compartments arent big enough and barely holds anything. We eat a lot so I have to keep the fridge stocked at all times. It's hard to know what is in here.

The refrigerator in our apartment is over 40 years old and still working although a little dinged up. It would be nice to have automatic defrost, but this machine was built before such an option existed. Great value.

Great buy from Costco, have had for over 7 years and working fine. It is a tad bit noisy at times and has this drip sound, but on Frigidaire site, it actually had sound samples of what noise was normal for this model. Interior well thought out for keeping your cold and frozen goods organized.

The refrigerator is fine for a budget fridge, but for a longer more durable not so much. The plastic drawer moisture controls stick when closing. Just not the degree of great fit and finish. Cheap is what we paid and we will replace as soon as able.

The product is good for basic needs of family or office. It is not too big or small, with plenty of door and shelf spacing inside the refrigerator. The freezer is regular box size and two door shelf with an ice tray maker. Nothing electronic on the outside of the fridge. The control for coolness is directly at the top of the inside refrigerator for easy access and monitoring. I have white but the brand does come in more than one color to choose from. The price is fair on the product as well.

I bought this refrigerator as a package deal for our remodeled kitchen. It is a top freezer and is black. I've had to replace all the door shelves because they broke after 1 year. The fridge door handle broke after 2 years and no replacement is available. The hinges are worn out after 3 years. All in all, a piece of junk!

The colors are typical colors. Some of the newest colors would make it more pleasing to the eye. It ran very quietly and seemed quite efficient for power usage as advertised. You could set the dial at medium and it seemed to be the ultimate temp.

It has broken down 5 times and has been rebuilt 3 times. It has had 2 compressor and 5 dryers. The first compressor was changed out less than 5 months old.

I have had a Frigidaire Gallery series fridge for over 15 years so it owes me nothing. It works well and keeps drinks very cold. I like the design and quality of the Frigidaire brand stainless line and hope it keeps on working for many more years.

I have used a Frigidaire over the years. Really I have had two or three, they are always reliable and work well. I have tried another brand and it did not hold up. I started back with the ice box. The newer ones are really GREAT. The brand is very dependable.

We received a Frigidaire brand new in 2008 with our new home. Owned it until 2016 when we switched states. I believe the people that bought it are still using it. In the 8 years I owned it nothing ever went wrong with it, had tons of room for food and survived multiple power outages. The body was black with stainless steel doors.

So far my Frigidaire has served me well for seven years. It's nice to have a product that is reliable and the features do not break when the warranty is up.

Had a lot of problems. The extended warranty people made Several repair attempts and it would work after then stop. Ultimately the extended warranty company bought the fridge back from me.

The shelving inside is limited and the door space isn't satisfactory. It does keep food plenty cold and the ice machine works well. The handles are comfortable to utilize.

Frigidaire is a very good brand, I have a refrigerator and a electric stove. I had these products going on six years without any trouble. The price I paid was very reasonable with a warranty.

The fridge is not bad but the bottom door handle is not strong enough. It keeps breaking off. Also when I buy ice-cream it doesn't get hard enough. But on the other hand the inside of the fridge is very spacious.

Frigidaire is a good refrigerator had for ten year now. I would buy the same brand again. Had no problem with it. Just the right size and the color I need when my kitchen was remodel. Love that the freezer was on the bottom and top half was Refrigerator. I buy the same brand again.

I bought a used Frigidaire refrigerator 18 years ago. I don't know how old it was when I bought it; maybe 6 or 8 years old, but it is still running.

I always purchase Frigidaire for over 30 years. The refrigerator is the best for necessary space and spacing of shelves and drawers. Also a large freezer space as well. Affordable and very reliable.

It works fine. However, the door shelf fences are cheap plastic, and one has broken. The chute where ice falls through the door accumulates frost and must be cleaned daily or it clogs.

Quality is pitiful. They used to be tops. We have had to replace cheap handles, gaskets, doors - all within a year's time of they tell us (Lowe's) the warranty has passed. We tried a warranty insurance of which we are told we had "pre-existing" conditions that do not warrant repair. We will NEVER buy Frigidaire again. From anybody we are looking into another brand.

Overall we are pleased with this item. The major deficit with it is the door shelves; so far the bottom two have broken at the hangars and spilled contents all over the floor. I've managed to repair temporarily but it is only temporary - the bottom one has broken three times. It seems with the money it costs for a refrigerator, they could develop spend a few more bucks and make one that doesn't have breaking shelves under light to moderate loads.

I purchased a medium-sized fridge thirteen years ago, and have had no problems. There was a minor glitch which has not affected the performance of it.

This is the worst refrigerator I have ever owned. I purchased this refrigerator new and the problem I have experienced with this refrigerator is that the upper freezer door pops open upon closing the lower refrigerator door. After going into the lower refrigerator, you must always double check that the upper freezer door has not popped open. This is problematic especially if someone else goes into the refrigerator and do not know to double check that the upper freezer door is closed. On occasion the upper freezer door has been open. A service technician checked the refrigerator and stated that this is an ongoing problem and a defect. He could not report it as a defect in order for the refrigerator to be replaced because he would lose his job.

Nice appliance to have. Very good for being able to move shelves and things around. Stored a good amount of food and produce too. I recommend this appliance.

I bought a Frigidaire refrigerator eight years ago. I shopped for and got a very basic and inexpensive model. I have only good things to say about it.

Frigidaire is 21 years old, Plain Jane, no added frills and works with never a problem. It needs to work and does so well, whats not to like?

We weren't sure about the reputation of Frigidaire simply because we had not heard anything - good or bad. However the fridge we purchased was at the right price point and just the size we needed. We took a chance and purchased the extra warranty thru Home Depot just in case. We absolutely love our fridge.

I bought a new home with all new appliances including a Frigidaire Gallery refrigerator. It is their standard 36 inch wide regular depth side by side door with ice maker. Since day one, I have had to keep a bowl inside the refrigerator underneath the cooler (upper right hand side of the door) because every time it makes ice it drips water. Today, not even 4 years later, it stopped working. A service repairman came out and couldn't believe that it was not even 4 years old. Who expects anything to happen to a brand new refrigerator within the first 5 years?!!

Frigidaire is the model my family used for years. I like the glass shelves, easy to remove & clean. Freezer door with ice maker & water is very convenient. The size fits in my kitchen perfect. Easy to wipe & clean outside. All shelves are large enough to hold gallon jugs & containers. Has an alarm if doors are left open too long. Will begin with a loud buzz. Frigidaire brand is very reliable.

Guards on doors. Flimsy top shelf not adjustable enough. CRISPER AND MEAT DRAWERS ENTIRELY TOO SMALL, NOTHING FITS. Try celery, lettuce and cucumbers. Defrost cycle runs into and out of refrigerator.

My Frigidaire came with the apartment I rented a year ago. I've had refrigerators in the past that leaked, and required bowls to be placed in the back to catch the dripping water. My Frigidaire allows me to control the temperature in both the refrigerator and the freezer. It's large enough for just myself, and I have no complaints whatsoever.

Frigidaire Professional - Great Fridge, the only problem I have had is build up from very hard water. My daughter has a fridge with freezer on bottom and I do wish I had considered that option. She also has the half door that allows you to put things frequently used in a place that does not lose as much cold.

This fridge is very basic but does everything that it should for a fair price. This replaced an identical unit that got damaged. I like that there are few extras to worry about breaking.

The drawers are way too small even for celery and they always stick. ALWAYS. The freezer unit is just fine mostly. I wouldn't buy another one, except I have a large freezer that is terrific.

Noisy, plastic drawers and shelving break easily, little usable space. As for life, we have had this unit for about 8 years, it still works but at night it will talk to you. Parts are available but are higher in price than I really want to pay.

The performance of the fridge is ho hum, doesn't get cold enough and runs too much. Other than that it's all right. Would I buy this model again? No I would not.

I have used this product since a young age. Have never had a problem and very reliable. This product has never broke down and may outlive any other appliance in your home!

The only flaw is the inner structure in placing items. Insufficient space and space sizes to accommodate various shapes and sizes to view without moving items to see the item and retrieve it quickly.

This refrigerator did not last two years. The freezer unit on top stopped working. Once that happened the rest just followed downhill from there. I like this brand, but I will not buy a top freezer refrigerator again. I may try a different model at some point.

This refrigerator works well. However I wish I had got a larger one because when storing leftover for lunch or dinner the next day sometimes there is not enough room.

I have had servicing for freezer problems 3 times with replacement parts installed to no avail. The defrost overheats and items thaw and refreeze. It is a real lemon.

I was very happy with the purchase of my Frigidaire refrigerator. It was the perfect size and value. It has a beautiful stainless steel finish which resists fingerprints. It looks beautiful in my kitchen!

When this refrigerator was 6-years old, we had to have a repairman come to the house and he had to replace the freezer components at our expense. We are in our 60's, no children and the freezer door was never left open. We were not pleased and now our Frigidaire gas oven has to be repaired and it is only 7-years old. NOT PLEASED AT ALL WITH THESE APPLIANCES. The dishwasher works fine and all 3 appliances were purchased 7-years ago.

The refrigerator compartment didn't keep things cold. Both the refrigerator and freezer doors kept popping open all on their own. Finally, I got rid of it.

It died on me with no warning. I had to throw out everything and struggle the rest of the month with food. That is not a good feeling.

It really last years beyond your money well spent. It closure top and bottom really tight and it keep your food so fresh and your left overs tasting just as good as the first day you cooked it. It doesn't sweat on the vegetables or fruits and it’s really money well invested and spent and if it’s your first apartment or house you would want an appliance to not break down before you buy other things to complement your space.

I bought a Frigidaire dishwasher, microwave, stove, and fridge at Spencer’s. I went in there for a different brand and they steered me to this group. I now know why. Issues with all, especially the refrigerator ice cube mechanism. It clogs up and water goes everywhere! Beware.

This was the noisiest refrigerator I have ever had. Would never buy another Frigidaire again. Not worth anything in a car either. I only purchased it because it fit in the space I had. If GM is connected you need to stay far far away.

Everything works fine on this fridge. The only issue I have is that it can sometimes be a bit mousey. Normal noise is fine but it makes some really odd sounds on occasion.

We have never purchased a Frigidaire Gallery before but we are very happy with it. It is still very new to us and I am probably so happy with it because it has two ice makers and our last Kenmore ice maker broke years before we lost our fridge.

My refrigerator is wonderful. Plenty storage space to store your groceries and it is easy to clean. I bought it in 2010, and It still work wonderfully.

Do not buy Frigidaire. I purchased a fridge in July and it already has rust. It was purchased at BrandsMart. I contacted Frigidaire and they are refusing to replace the panel like other brands do. Buy a brand with better customer service.

New Frigidaire 18 cubic foot refrigerator, top freezer bottom refrigerator purchased June 2017. Has made loud, obnoxious noises since day one. Can hear this loud, noisy refrigerator even with bedroom door closed. Have called Frigidaire many times, had many techs out, who all say they cannot make the refrigerator more quiet. Frigidaire refers me to page 18 of the owner's manual, which has the nerve to say that a high pitched hum, pulsating sounds, snapping and clicking noises, popping noises, sizzling and hissing noises, gurgling noises and boiling sounds are all NORMAL OPERATING SOUNDS! I'm 63 years old and have never had a loud, very noisy refrigerator before. How can these loud, obnoxious noises be normal? They are not normal. Frigidaire just says they are because they make an inferior product.

We bought the refrigerator from Home Depot in late September of 2017. Within two weeks, the freezer started frosting up, and temperature dropped in the refrigerator. Upon examining the freezer drawer I determined that the left side of the drawer was sagging at the front due to the ABS plastic slide mount having broken at the front support pin on the side of the freezer box. I called for warranty repair at the shop recommended on Frigidaire's 800 number. It took five days to get a repairman here. They agreed with my assessment, said they would order the part to be shipped to my house, and come back when it arrived. After a week of waiting, I called back. They had failed to tell me the part was on factory backorder, due Dec. 8th. A call to Frigidaire customer service, escalated to management, got me nowhere. After checking all their warehouses, they told me I could expect the part around ten days after Dec. 8th.

Everyone that owns a Frigidaire should report it to the BBB, which is what I'm going to do... Their products, plain and it SUCKS... We have been having trouble with the ice maker ever since we purchase this darn thing. Have had service people out, had the ice maker replaced, at a cost of $100.00, had the service people out once again and STILL the same NOISY icemaker. I would anyone that is thinking about purchasing a Frigidaire to think TWICE, you are in for a whole lot of problems and with NO satisfaction with Frigidaire.

Purchased top of the line Frigidaire appliances, refrigerator, stove, dishwasher, microwave. The refrigerator model FPBS2777RF6. Purchased 5/25/2016 so far every 6 months the ice maker goes out and will not make ice. They refuse to say this is a recurring problem, and want service fees to fix it again... I am very disappointed. Will not purchase Frigidaire products again.

We purchased a Frigidaire Professional model about 5 years ago and it's been a terrible appliance. The worst we've ever owned. We've had no choice but purchase the 1 year warranty year after year which is about $200 and spent way more on repairs and warranties that we did on the original purchase. We will NEVER buy this brand again! NEVER.

2 hours old and making all kinds of loud sounds and drawers will not open. I call the company and they were rude and told me I would have pay for a service call that drawers and sounds are not covered. Stay away from this brand. My old fridge is twenty years and still working, thank goodness. I bought this one to update my kitchen. Big mistake.

2 months after purchasing our Frigidaire Gallery Refrigerator, it stopped cooling. We called Lowe's, where we purchased it, and they said replacement was not an option and arranged for a service call. We waited 2 weeks for the technician to make the service call. After the service call, we waited a month for parts and installation. All was OK for a couple more months and they it stopped cooling again. Two more weeks for the service call and another month for parts and installation. The cooling is still fickle with temperature fluctuations and now the ice maker is malfunctioning and some freezer bins keep falling out of the racks due to being taken out so many times.

We bought the Gallery model FGHB2866PFGA in 6/2016. In 10/2016 they came out because of water dripping about the dispenser paddle. They said it was from ice pieces in the shoot melting that weren't dispensed. After many times of wiping up water - that came down from behind the paddle they finally came out again in 3/2017 and replaced the dispenser module.

My new Frigidaire "Gallery" refrigerator started making a loud clicking noise almost every time the motor turns on. I ignored it for a while, hoping it would go away. It didn't. I called Frigidaire. They sent a repair person who did the repair Frigidaire recommended. The noise continued. The repairman was sent a second time, and he told me during that visit that this noise is a manufacturer's defect and any repair is unlikely, even dangerous because it could cause leaking in the future.

I purchased the fridge originally in 2006. The ice maker kept overflowing. The machine had to be replaced in 2007. The replacement was just as bad. Not only does it still spit out too much ice, but the temperature control is always causing problems. Replaced control board at cost of 400.00, and it's starting to act up again. Never again!!!

We bought our Frigidaire Gallery refrigerator 18 months ago. We have gotten used to the whining coming from the fridge when it makes ice. We have also gotten used to water forming on the bottom of the ice maker which restricts the rotation of the ice from the back to the front of the tray. When we try to push for ice, there's noise but little to no ice comes out, even though the basket is full of ice. Four weeks ago, the temp of the refrigerator section began fluctuating from 33 degrees to 55 degrees and back down again. We are working with a technician, assigned to us from our home warranty company, who told us that ours is the fourth Frigidaire refrigerator he has worked on in the last 30 days with the same problem. He stated that Frigidaire is aware of the problem (not defrosting properly) but has been slow to respond. Per the tech, we have to wait two weeks while the tech tries to get this resolved with Frigidaire. Totally Unacceptable!

Frigidaire Gallery 27.86-cu ft French Door Refrigerator with Dua - This refrigerator has been a nightmare ever since we purchased it Aug. 2016. Under the 1st year warranty Electrolux sent a repairman out 3x because the top ice maker stopped working and the refrigerator and freezer temperature fluctuated high and then low. We had to throw out 3 full refrigerators full of spoiled food. WE CALLED CUSTOMER SERVICE. They don't seem to care, all they do send another repair guy out 2 weeks after the call. Now our year warranty is up and we had to buy the extended warranty because we didn't trust the refrigerator.

I purchased this Frigidaire Side by Side French Door refrigerator because I already had Frigidaire Gallery appliances (both an electric stove and a microwave oven which are years old and working fine). Upon installation, my new Frigidaire Gallery did not function properly because it was not cooling as per the manufacturer's manual (it took over 24 hours to cool and had to be set at the lowest temperatures possible). After it cooled, we turned the temperature back to the manufacturer defaults (0 degrees for the freezer and 37 degrees for the refrigerator). Then the unit froze any item in the refrigerator side that was next to the wall separating the freezer side (liquids, eggs, vegetables, etc.) and I had to move them out/away from the wall separator for them to thaw (or put some of the items outside of the refrigerator).

My wife and I bought a refrigerator as well as a dishwasher and within a year started having issues with both. I have been able to do my own repairs on the dishwasher to keep it up and running but with the refrigerator, that was a different issue. It started freezing up in the back making the ice and water dispenser inoperable. We would be able to defrost it using a hair dryer. We also had a few people come out to look at it. The latest was an actual Frigidaire technician. Even he didn't know what was wrong with it without consulting the company.

Purchased on 5-2017 and professionally installed. 1 door bin broke already will not warranty it, they know it's crap. 2 icemaker makes bad noise even when icemaker is off. WORST PURCHASE OF MY LIFE NEXT TO SAMSUNG WASHER AND DRYER.

I am on my 5th repair and it's still not working properly. On top of that, the repairs that were done left a mess on the seal - greasy silicone on the door in order for it to seal properly so the crisper wouldn't freeze over. It started with condensation dripping from the water dispenser, which took 5 service calls and various parts to replace. In-between the crisper started freezing, so the manufacturer's technician called for silicone to be seal the box in case warm air was getting inside and greasy silicone around the door seal, both making a huge mess and leaving a greasy residue on the seal. Now the fridge temp control is not reading the temp properly, so I don't know if the fridge is cooling down to the correct temperature. This is so unacceptable, and their only response is that they warranty only repairs and will not replace the unit.

The 20F2QW freezer was 2 years 2 months old when just stopped cooling. I looked up reviews and this model and the 17 QW had lots of complaints that freezer at about 2 years quit suddenly and can't be fixed. I called for service and repairman said was compressor and not worth cost to fix. I called Frigidaire and was told there was no recall for product and since it was over a year old couldn't help.

I purchase my Frigidaire last September in 2016. Since the second month of use I started my nightmare. Starts liquid, not frosting, not cooling enough and so on. It has been a year and I have had the technicians at my house for the 5th time already, taking care of the same problem and still can't figured out what the problem is. I call Lowe's a million times and they said is Frigidaire problem then I call Frigidaire and the lady was awfully rude, she told me it is Lowe's problem because the extended warranty and that they have nothing to do. Frigidaire I'm the one who have the problem and it has been a year already, as a brand you are not competitive. I WILL NEVER, NEVER buy anything made of your brand. The worst and most expensive experience I had. Your products are made thinking only about profit but not to satisfy customer needs and your poor educated employees make it worst. Poor choice???

I have a four year old Frigidaire French door refrigerator with the freezer on the bottom (model no. FFHB2740PS1). The ice maker began to stop working intermittently. I replaced the ice maker and solenoid valve twice. The problem persisted. The last technician told me that there was a design flaw with this product that Frigidaire was aware of, and had a possible fix. That fix included a kit consisting of a foam insulation pad for the back of the unit plus several replacement parts for the inside of the ice making unit. I agreed to try the repair.

The brand is no longer what it used to be. That's what made me choose the brand. So disappointed in my model. Top shelf has water filter and another motor (vent) jutting out taking up much needed room on top shelf. It also freezes anything near the vent. Fridge makes so much noise all day. Ice maker jams often. Not enough inside shelf space for family of 4. Plastic shelves not strong enough to hold weight. I have broken shelves, (1) year. Freezer has one small bulb so cannot tell what's on other shelves beside top one. Too bad. So sad.

We purchased a new Frigidaire refrigerator for one of our apartments in July of 2016. The fridge was not able to keep food consistently cold, and things kept freezing and melting in the freezer. In July of 2017 we put in a service request. The service company that came, Suzur Electronics was terrible. They were rude and the technician reported that he had no idea what was wrong with it, but ordered some parts and came back and replaced them. He never told us when or if he was done. He just left.

I have a Frigidaire fridge. I bought on 2/27/2017. The wall in the freezer is not holding the shelves. First technician tried to repair it with silicone. Technician mentioned about epoxy glue in the shelves but I would have to take everything out turn my refrigerator off for it to be repaired on a new refrigerator. And the ice maker bucket is also broken. To say the least I am not happy with Frigidaire refrigerators and the warranty.

I purchased a new Frigidaire refrigerator at Ivan Smith on 3-3-15. In June 2017 I had to have a repair company come to my house twice to repair the refrigerator. The fan in the freezer had frozen up and was not able to push the cold air up to the refrigerator. I lost most things in my refrigerator. In August 2017, the fan froze up again and once again I will have to throw away most of the things in my refrigerator again. I called Frigidaire and they provided no assistance and could not tell me why my refrigerator fan kept freezing up on a 2 1/2 year old refrigerator. The girl I spoke to told me, and I'm not kidding, that they had no one at Frigidaire that could assist me with this problem. I then called Ivan Smith requesting their assistance with this problem. They provided no assistance either even though this was a fairly new refrigerator that I purchased at Ivan Smith.

Our new Frigidaire Gallery refrigerator was installed 03/23/2017. My husband didn't want a Frigidaire product but I really liked the looks of this one and it was size we needed. We all have a tendency to buy and THEN when dissatisfied we look at the reviews. Well, we're having same problems as others with this refrigerator. Don't understand how Frigidaire is allowed to keep making these. Also, Lowe's is hurting their reputation by selling them.

My ice/water dispensers have not worked properly since the day my fridge was delivered. First, Lowe's did not install a cord for the water. They sold me a 5' cord, and it needed a 10' cord. So the delivery man threw it at me and told me to get a 10 foot, and to install it myself... "It's easy." I called for 3 weeks and they claimed they didn't have a 10'. Finally, talked to Lowe's Service Advantage and they had someone come out to install the 10' cord, but this man determined something is wrong with the fridge... It still didn't work. Again, Lowe's Service Advantage had their service repair people come out. They claimed they didn't have the part. They would return once the part was received.

We are very unhappy with our Frigidaire Gallery Refrigerator model FGHC2331PF6. Not only does the ice maker underperform at making enough ice, but the ice it does make is larger than the hole for dispensing it, so it almost always gets stuck. Also the seal to the freezer door often pops loose when you use the refrigerator door, so you need to check that the freezer is still closed. It's a very annoying appliance overall.

On 10/26/ 2015, I purchased a Gallery 26 cu ft Side-By-Side refrigerator with single ice maker-stainless steel-energy star from Lowe's of S. Jacksonville, Fl. - model # FGHS2631 for $1,300.00, plus $120.00 for an extended warranty. I have been dissatisfied from day one and it gets worse each day. The ice maker is a disaster; ice gushes out like an avalanche and goes all over the floor; it makes crushed instead of cubes and clogs the opening which turns on the water that pours onto the floor.

We purchased three new Frigidaire appliances for our kitchen in 2014. 6 months into owning our Frigidaire Gallery Fridge the ice maker stopped working. For months we could not even get someone in to service it. "No one in the area that can handle the problem" frigidaire said. Finally someone came out, fixed it, a week later broken again... Since then we have had Frigidaire tell us that it is not their problem, not under their manufacturer's warranty. Hired and paid Sears who came out 4 times.

We purchased a new gallery Frigidaire on January 31, 2017 for our daughter's first home & we did not turn it on until May 1, 2017 when she moved in. On July 21st she called us saying it was not cold so sure enough it was at 43 degrees... called Frigidaire for service in our area (only 1 place of course) they were great came same day... needs Freon...??? Are you kidding me??? This is a brand new refrigerator... They cannot fix it so call Frigidaire again & their response "sorry it may be 3 business days before we can locate a servicer in your area..." No food... no problem... we will just hang until you can accommodate us Frigidaire... NEVER AGAIN & thankful for excellent customer service of LOWE's who stood by their policy of CUSTOMER SERVICE!

We purchased both a Frigidaire gallery refrigerator and stove. Less than 2 years and both LED's are not working. We contacted Frigidaire and they do not stand behind their products. We were told that they only have a one year warranty but they could schedule a repair appt for us but had no idea how much that would cost us. Save your money and go with a solid company that stands behind their products!

I purchased a Frigidaire refrigerator 2 years ago with extended warranty, thank God. Water drips continuously from bottom of freezer. Service came out and attempted to repair it. It got a little better. I was suspicious when the serviceman told me to push the door hard because it needed help closing. Now a few weeks later it is dripping water bad over all my food. There are dead ants in the fridge. This is costly and frustrating. We are both elderly and disabled and simply can't afford this. I can see that the seal on the door is bad. Hope they fix it or replace it this time. Would not recommend anyone purchase this product.

Purchased a refrigerator 2 years ago. Freezer never worked good. Now hardly working. Called the company and they were no help. I feel they should stand by their product. Instead they gave me phone numbers of people that will come and fix it, but I'll have to pay for it. I think something that cost so much should last more than 2 years. Will NEVER purchase this brand again.

After 19 yrs my Maytag refrigerator stopped working. It was a great refrigerator & never had a problem. I went to Lowe's as they had a sale and bought a Frigidaire 18 meter replacement. I should of returned it immediately as I could tell it was poorly made, the shelves were unsturdy but I live alone, am a senior & disabled so thought I will just keep it. I had bought three appliances that month not all on the same date & I got confused or I could of had it fixed or returned. Now it is 2 years old and all the plastic bars that hold in your items on the side doors are broken so I have white duct tape on all of them. Plus I have to keep a towel on top shelf as it leaks from the freezer. When Lowe's brought it over they did not even set the control buttons on normal settings, so all my ice cream melted & it caused a mess. The control button to the freezer you cannot change unless I get a blow dryer out as it gets frozen.

Within one week of purchasing our French Door Frigidaire refrigerator in July 2016, the ice maker was leaking. Since then, we have had a repair company out 10 times and the 11th will be tomorrow. After speaking with representatives from Electrolux for almost a year trying to get this resolved, I emailed the CEO and another bigwig whose territory is North America. I finally was offered a new unit with the stipulation that we pay over $200 for installation and delivery. This was a defect in their unit that was never fixed and we would be taking money out of our pocket to take our chances on another malfunctioning refrigerator.

My husband and I thought we were buying a refrigerator that was the top of the line cause our last one we had was by Frigidaire and we had that one for over 12 years or more before it stop working, but the one we brought on September 10th 2016 has been giving us problems ever since we've purchased it. The smell coming from it is very very bad, we've had 7 technicians to come out to fix the problem but all has fail. Everyone that comes to our home smell it also. They say why don't they just replace it with a new one or take them to small claims court. They have a big hose coming out the back of my refrigerator and this not how we purchased it. I will never buy a Frigidaire product ever again.

Failed ice maker twice (Frigidaire FPHB2899LFB), failed condenser fan once, failed main control board twice! All after a year and a half. No help from Frigidaire because I did not purchase an extended warranty! Now sitting in the garage with no chance of selling even if I repaired! When I posted my comments on Facebook, Frigidaire was quick to respond with a contact number "so we can help!" What a joke! Made them look good but sorry, you should have gotten the extended warranty! I replaced with a Samsung!!! Sorry, I can't rate this a big Frigidaire ZERO. Don't buy!

Brand new Frigidaire Refrigerator broke after ONLY 4 years! It's my understanding that the average life of a refrigerator is 13 years. I bought a Frigidaire and it somehow got a puncture in the Freon line, which isn't even exposed. It turns out it's more cost efficient to purchase a NEW refrigerator than to fix this one! I am very disappointed in the life of this fridge and will not be purchasing another Frigidaire.

I bought this Gallery side by side refrigerator 11/16. I live by myself so the appliance gets gentle use. I had noticed a few weeks ago a large icicle was forming in the freezer in the area below the ice maker so decided to call Frigidaire as it is still under warranty. The person I spoke with told me multiple times it sounded like I was leaving the freezer door ajar. Please. I'm 67, I have left a door ajar, and this is not a result of that!

March 2016, my husband and I purchased a Frigidaire refrigerator French door with the ice maker unit inside the refrigerator. Worst decision we ever made. The ice maker constantly dripped water into the small tray outside of the door. Had to have the ice maker replaced once already and had to have repair man come out again because there was so much ice buildup on everything that it quit working and now it has stopped again. I WILL NEVER BUY A FRIGIDAIRE APPLIANCE AGAIN.

We purchased a Frigidaire Gallery fridge about 2 years ago. From the very beginning the water dispenser never dispensed cold water... It was room temperature. Within 6 months the display no longer displayed all of the characters so it is hard to read the display. The grill at the bottom of the fridge broke off. The ice dispenser requires a lot of patience. The ice maker in the freezer itself doesn't shut off despite the arm lifting to alert the fridge to stop making ice. The fridge has started to make strange noises that weren't there before. For a fridge that cost us almost $2,000 I expected way more stability than this piece of crap has. I'll NEVER buy another Frigidaire product again...

I purchased at Home Depot Online Store, one (17 Cu. Ft. Manual Defrost Upright Freezer in White) in April 4th - for an old lady - she received May 2nd. Then found out it is not working. The technician came to check it out, the gas was missing from the unit. Received another one, and the second one is also not working. Everything I put it there went soft/ wrong! Called them I would like to return. They said there is no return just the technician will come out. I do not understand why I cannot return the unit if it is manufacturer default. Why should I keep it for over $800 if it is not working?

DON'T BUY FRIGIDAIRE - Have a 11 month old top of the line gallery refrigerator. Quit working, still under warranty by one month. Report to Frigidaire customer service, they schedule repair service - 5 days wait. Shows up doesn't have capability to fix it - catastrophic failure of sealed system and compressor. Call Frigidaire customer service back. They schedule another repair company - another 5 days wait. Shows up today, yep you have a catastrophic failure of the sealed system and compressor. He can fix it, but doesn't have parts - another 5-7 days he says. Frigidaire customer service unsympathetic and dysfunctional - they knew what was wrong but didn't tell the 2nd repair company. They knew the first company doesn't have capability to fix everything, but send them to anyway. No "we're sorry", no offer to help anything. Asked for customer service person's name and was disconnected.

I will never buy Frigidaire product again. Refrigerator was used in one person adult household. Low careful use on Frigidaire model FFHT1826WL0. Shelves break inspite of light careful use. Frigidaire must be making a bundle selling replacement door shelf parts.

Bought a brand new stainless fridge less than a year ago. Within the first TWO MONTHS it started making really loud noises and within a day of that, the fridge stopped working completely. Lost all our food. Called Frigidaire (who seemed to care ZERO) they sent a repairman who said this happened all the time with Frigidaire. After several visits and trials from this repairman, fridge started working again. Fast forward 3 months later and the exact same thing happened again. Lost all our food. Frigidaire sent same repairman. He came once and tried something which did not work. Came back with another part and fridge started cooling again.

I just wanted to warn you should you be considering purchasing any Frigidaire or Electrolux products - that they have really gone downhill and would advise you NOT to purchase. Some facts below; Purchased: Frigidaire Counter Depth Stainless Steel for ~ $2400. Frank's Electric actually comp’d me on the ice maker a 3rd time as well as other parts). Total spent on repairs so far nearly $1700. Early this month, the ice maker and the water dispenser (interface board) failed again AND the back of my fridge is a block of ice due to poor insulation, a known defect. To make this refrigerator 100% operational, it would cost me another $200 minimum in labor + the ice maker $125, the interface board $$160 and valve $95 or another cash outlay of $603.75.

Side by side refrigerator - Problem after my son fell after having surgery a few months because we woke up to the water running out of the ice maker for the 3rd time and he slipped because the water was all over the floor and now the refrigerator side has stopped working and the representative said that couldn't get a service request until Monday June 19, and I asked about my items that can spoil and the representative said to put it on the freezer side and I said, "Milk and fruits. That's ridiculous." I am sure that will say again that I didn't call in because they are always losing my appointments and sending inexperienced technicians. I have had numerous problems after purchasing the item within only one month and they wouldn't replace and they only want to keep patching it up and the item is not a year old yet. I am frustrated due their negligence and lack of concern.

Bought a Frigidaire Gallery fridge & it worked great for 2 months producing ice. Then it started producing little by little until it quit. Called & the repair company knew just what to do as Frigidaire is known for faulty icemakers. They had to order a new ice maker on the market they have been replacing in all the Frigidaires. Imagine that a company selling a faulty product & knowing it! Repair man came a second time to install the new unit & discovered this fridge already had the new one in place. Must be bad so he replaced it. A cube here, a cube there so we called a third time & he did a diagnostic test & everything checked out perfect.

Just bought a refrigerator & dishwasher in Dec 2016. My ice maker is so noisy it wakes me up at night. Ice maker has to be turned off manually. When you open the bin to get some ice, it's so full it spills out all over the floor. Repair man came said there's nothing he can do. Called me two weeks later & said he had a new part that would take care of the problem. When he got here the part wouldn't go on. He called Frigidaire & they told him it only worked on a back mount ice maker not a side mount. Company said there's nothing they can do. Told me to bag the ice or throw it in the sink.

We purchased the bottom freezer, french doors refrigerator model # FGHB2869LF4 and within 3 years the ice maker went. I read online a class action lawsuit with a faulty ice maker. I bought a sensor to fix it and still didnt work. GARBAGE! Then year 6 comes and it stopped cooling. The repair technician worked with Frigidaire support and both control boards went bad and the evaporator fan - totally $700+ in repairs. It's 6 years old! Every other fridge I had lasted more than 10 years. The repair tech told me NEVER buy a Frigidaire as they are garbage and he is always repairing them. Lastly, we noticed it was rusting in the back near the ice maker. The tech said the rust was a result of sweating because of the poor insulation near the ice maker on the fridge. I will NEVER buy Frigidaire ever again. I am replacing this piece of garbage with a Whirlpool recommended by the technician.

My husband and I bought a stainless steel Frigidaire refrigerator; french doors with the bottom freezer. We bought the extended warranty and a month after the warranty was up we started having issues regarding our refrigerator. The temperature of the refrigerator would go up and come back down and go back up and come back down like a yo-yo. When we called the manufacturer and asked if they could help us or redirect us to someone that may be able to repair this, they were not helpful and my husband and I were left to our own devices.

I bought my Frigidaire 2 years ago. It has been out of service 6 months total since I have had it. The service department keeps telling me they would send out repairman. Until A and E said it was nonrepairable. So now they are supposed to replace it or pay for it. And the warranty company keeps telling me that it is under review. Going on 2 months of not working. And no one will do anything about it. NEVER WILL I BUY THEIR PRODUCTS AGAIN.

Refrigerator was delivered 18 months ago without box. At first was working with very loud noise every time making ice. Bought all matching 3 pcs at Home Depot who takes no responsibility. Called Frigidaire as soon as it was installed and now I've had 3 technician visits and they want to send someone else AGAIN!!! Every time I need to take the day off and wait for service people to arrive during the hours window. Last weekend woke up to a very loud bang. Came down running thinking something exploded. Couldn't find any intel. I opened the of the freezer door. I saw a huge crack from top to bottom on the inside walls. Frigidaire isn't backing up their products. They defiantly need to stop the sale of this product and have better service. This is just horrible. We should all file complaint to the manufacturer. Something should be done.

DO NOT BUY FRIGIDAIRE APPLIANCES!!! 18 mos, $6500 for all 4 kitchen appliances. To date, DW was replaced after 30 days for not working at all!! Ice making issue in fridge took 6 mos to iron out and then reared its ugly head again 6 weeks ago forcing me to purchase a 1 year warranty to correct yet again!! Now the Microwave needs $387 worth of parts/labor to correct a loud, noisy fan. Wouldn't be a concern if I'd paid $861 for a 3 yr extended warranty!! WTH is going on here??? If I can save anyone from going through this BS, it's worth my rant...

We bought a Frigidaire Galaxy because old one died. Purchased July 2016 and upon delivery NEVER COOLED BELOW 44-48*. They have sent MULTIPLE repair guys changing parts more than once and still the same. We have to throw food out weekly and spent crazy amount on replacement. Now can only buy minimal and still throw out and find out today FRIGIDAIRE will NOT replace it until they spend 4800-5000 in repairs??? WTH... This is POOR CUSTOMER SERVICE and they do NOT care. I will have to take the next steps because they won't help. I do not have money to buy another new refrigerator and can't understand why they operate like this. FRIGIDAIRE PLEASE help ME and RESTORE your CREDIBILITY.

This is my second stainless steel side by side Frigidaire refrigerator, FGHS 2655PF. I have had repair men out four times because the shelves keep coming loose from the liner wall. The basket fell on top of the plastic pull out bucket at the bottom and cracked it. The last repairman said Every shelf is detaching from the wall liners because there isn't anything substantial for the shelf to attach to. He told me they aren't designed to hold much food. The shelves aren't strong enough. Fortunately this ice maker works great, but there is a cracked plastic shelf, a cracked vegetable drawer, and the bottom shelf on the door has a broken hook that attaches to the door. They also tried to sell me filters for $40 every 6 months. They also have a empty Cartridge "By Pass Filter" for $43.65. They told me those cracked & broken plastic items are all cosmetic and not covered by warranty. I think you're supposed to only hold TV dinners in the freezer, not real food.

We bought a 26-inch Frigidaire refrigerator from Lowe's in November 2016. We did buy the extended warranty which was good. The repairman for Frigidaire has changed our ice maker 3 times due to a loud popping sound that happens a few minutes before ice drops. Tech said if he had to change again he would call Frigidaire, but from what I read they do not admit there is a problem. At night we now turn the ice maker off. We are so disappointed in this refrigerator.

I purchased a complete Frigidaire kitchen appliance suite from Lowe's in March. I have had a problem with the refrigerator making strange noises every time it goes into the cooling mode. It only lasts about a minute but is quite annoying. Needless to say after contacting Lowe's and getting a service appointment scheduled, they called to say they needed to order a part. Now how would you know what part to order if you hadn't even been in my home to diagnose the problem? BINGO! They knew by my description what it was. How Lowe's can sell appliances that have a known problem is beyond me! I have wasted 2 days on this new appliance and swear I will never deal with Lowe's or Frigidaire again!

I have had the ice maker in my one and a half year old $3,000+ refrigerator repaired three times. Still not working. Disgusted with Frigidaire. Also, bought a matching dishwasher at the same time. That only needed one repair --- so far. BUY THE EXTENDED WARRANTY or better yet, buy a different brand.

We bought our refrigerator in 2013, we paid over $1,000.00 for the side by side, from Lowell's Hardware! We have a warranty on it until 2020!! Well I don't think this thing will last that long!! Our 1st year the ice maker went out on us, had to be replaced, the 2nd. year one of the shelves fell off 3x's! Now this year 2017, another shelf fell off right above the other one that is still missing because we got tired of replacing those Plastic shelves... They're not worth a damn! This Fridge isn't worth the money we paid for it, and wish I could REPLACE the whole thing!! I feel like I've been taken advantage of and wasted our hard earned money!! It's been nothing but a headache since we bought it!! What has happened to your Product? I'll never buy another Frigidaire, NEVER! It's a piece of Junk! Model # ffhs2311pf2 & Serial # 4A33510351& Store # 2311 Terminal 8.

We purchased the gallery kitchen appliances in August 2016. On Christmas day, I was cleaning a glass shelf it shattered all over my kitchen. I was told by the company that a shelf was cosmetic and I would have to pay to replace it. Little did I know this was the least of my worries. A few weeks later another shelf shattered. I realized that everything in my chill drawer and the vegetable drawers were freezing.

I bought a really nice French door Frigidaire Professional Series Fridge in stainless steel. The ice maker started acting funny so I called customer service. Inside the fridge there is a sticker: "For product questions, parts or service call..." I explained that the ice maker was putting out massive chunks of ice, shaped like the bin, meaning water was filling the ice bin and then freezing. The customer service rep's response was for me to "use ice more frequently" and to "take the bin out and shake it twice a week." I told him this was a new thing and that something was wrong and I needed it repaired. At the end of the call he actually said: "I'm so glad I was able to answer your question today" and then proceeded to try and sell me water filters. I told him that actually no, he did NOT help at all, but that did not faze him.

Rusting from inside out - (back of unit all rusted) 20 repair calls to fix ice maker - Horrible Customer Service - unit is 4 years old. Of course the factory warranty covered the ice maker repairs but what good is a warranty when they have to make (and nobody believes this but it's true) 20 (TWENTY) service calls to fix the ice maker. Now I pull it away from the wall to clean floor and find the backside is rusting. This time it's going to the curb - NEVER NEVER NEVER BUY FRIGIDAIRE - JUNK JUNK JUNK.

Our Frigidaire side by side caught on fire 2 nights ago, in the middle of the night. It was burning from the inside out, on the refrigerator side near the top (see pictures). Luckily my fiance had gotten up to get a drink of water. I heard him yelling and woke in a foggy haze of a wretched smell of burning rubber and heavy smoke. Jason was able to put the fire out, and thank God neither our Children, dogs, or anything else was harmed. I called Customer Service, waited on hold for an hour. After I explained the situation the rep said "Let me get you the name of a service technician in your area". I asked her "Then what? After the technician comes then what?" She explained that the technician needed to confirm the origin and cause of the fire. I then asked, "Do I have to pay for this tech visit?" To which she said, "Yes, since it's out of warranty you have to pay".

Frigidaire refrigerator. The ice maker as failed twice now with in 26 months. The first time it was two hundred dollars to do the repair, the second time four hundred and fifty five dollars. So pick another brand of refrigerator. What a pain, not only the cost but waiting around for a repair person. Parts-$287.85. Labour-$146.00. Tax-$21.79.

My refrigerator (Frigidaire Gallery) leaks and both ice makers do not work, and the stove gets too hot while heating the oven and an error message comes on. This is the worst appliances I've ever seen. Such a waste of money. Do not buy Frigidaire appliances!

We hurriedly purchased a Frigidaire refrigerator after our old refrigerator died about 2 years ago. It is one with the freezer on top. We soon discovered that there was a constant puddle on the top shelf. What seems to be happening is that cold air is coming through a vent over the top shelf and this is causing the warmer air in the fridge to condense onto the shelf. We are able to deal with this problem by having a bowl under the vent which fills with water that needs to be emptied periodically. The is a terrible design.

Been without ice since mid December. Today marks 8th official + 2 undocumented service calls. I've been given a runaround like you've never seen! 2 authorized service companies and 3 techs involved. I'm certainly no expert but all fingers point to Frigidaire's poor record keeping - they can't even keep their own story straight between calls. There is a fortune tied up in door gaskets, ice maker gasket kits, new ice maker, heater, thermostat, ice chutes but now they want to pull it apart again and put the "original" gasket back in. Maybe one of their employees should take this unit to their home and experience the joy of 2+ service calls/month. Oh, and take time off work too!

Refrigerator was delivered in October and I still have same problem now in May and no working refrigerator. Bought it at Lowe's who takes no responsibility. Called Frigidaire as soon as it was installed and now I've had 7 technician visits and they want to send someone else AGAIN!!! Every time I need to take the days off, travel three hours to this second home and wait for service people to arrive during a three hour window.

Brand new unit. I have had trouble with the icemaker, the water supply and the electronics. Each time I describe the problem. The Service man comes out and says yes my diagnosis was correct but he has no parts. Each time a second day must be taken off work for him to come back with the parts. Twice the appointment had to be changed because they ordered the wrong part. At least they let me know before they came out. Six double service call in six months is unreasonable. My daughter in law has this same unit but a few years older it took 3 service calls before hers ran properly. Do not buy this Frigidaire Gallery Refrigerator model.

Purchased a new house in 2014. Refrigerator came with the house. Not 3 years into it and I'm on my 2nd unit and still having the same issues. Icemaker stops working. Design issue for sure as the tech that keep coming by replacing the same parts mentioned he has the same repair every week on the same type of units. Called Frigidaire. Worst service ever. Asked to speak to a supervisor I'm told they do not take calls. What a waste of time dealing with this. I will make sure never to recommend one of these to anyone. Frigidaire will not stand behind the product at all. Nobody ever offered me the extended warranty on these. The best part of all this is replacement parts are under warranty for 90 days and the issue happens every 8-9 months. Just great.