Frigidaire Refrigerators Reviews

Being a first time new refrigerator purchaser we were so excited. Finally had saved enough to get the one we wanted. Unfortunately the home we were renting only had so much space for our fridge so we didn't have too many to choose from brand-wise. We did some searching and found that Best Buy had exactly what we all wanted. Side by side, ice maker, water dispenser, and the color. Two days later the fridge was delivered and we were told it would take 24 hours before we could put food in it. The whole purchasing/delivery went well, and a few weeks went by no troubles. Then it happened, my 12-year-old was getting crushed ice out of the ice maker and there were orange pieces in the glass. Husband took the bucket out of the freezer only to find rust EVERYWHERE, on the walls, the screws in the ice bucket. I was horrified.

The Ref will not cool evenly. Temp in top of ref. is 15 deg higher than in the bottom of ref. The food in the bottom of ref. freezes while to top is at 42 to 45 deg. The freezer side is OK. The unit is 4 months old. I have had 4 service reps (they are not factory trained technicians) come and look at unit. They have talked with the factory for several hours over the last month and left. I would like for Frigidaire to replace my unit with a working one but they will not do that. BEWARE of Frigidaire Warranty.

I purchased a new Frigidaire to replace one that I'd owned for 12 years. The first one was fine and I guess 12 years is fairly good these days. The new one was purchased in 2014 from Lowe's. It worked fine until April 2016, when the ice maker quit. No warranty of course, so I called a local appliance repair. The repairman knew immediately what the problem was, since the ice makers are notorious for failing due to a design flaw. He came out and replaced it as well as a module on the back of the unit. He said that he found if he didn't replace both items, it usually did not last. It's been OK for the last 3 months, but it has just started making a loud popping noise just before it dumps ice. It pops maybe 7 or 8 times and then dumps ice.

Bought this French Door Gallery in 2011. The refrigerator has been fine up to now. The Freezer door Rails have started rusting. Called Customer Service, they said they would be happy to order me new rails if I pay for them. Why not try cleaning them with Coke and Baking Soda. Why, Thank You! So buyer beware! Customer Service and Mexican made is not good.

Frigidaire Model FGHS2631PF3 Refrigerator. I have owned this refrigerator for less than two years. Today I open the freezer door and find the inside of freezer covered in frost. Frigidaire Customer Service tells me this is because the seals need to be replaced. Not even two years old - No children in household and not opened excessively. The good news is I am suppose to be able to install the magnetic seals without a repairman. The not so good news is the cost of the seals is $175 plus shipping.

Purchased our fridge October, November 11th we are making our 1st of many calls because it stops cooling. Now into August it had stopped working. Have been 6 times. They won't replace it. We lost lost hundreds of dollars in food, time waiting for service people to come and go. It is ridiculous at this point. All the service calls and parts have well exceeded the price of the refrigerator. It makes no sense to keep this going. It is costing more money to keep coming out than it is to replace this "lemon".

We purchased my side by side, lower freezer unit four and a half years ago. It stopped working. I called the number on my manual told them the code /error. Waiting on the phone on hold for over twenty minutes and finally was told "it is the evaporator fan". I was also told that no repairman was near us. We drove two hours from Yacolt, Washington to Portland, Oregon to locate the nearest parts dealer as we could not wait (after all I had hundreds of dollars in food being ruined). We bought the part for $96.00. Sad to say it still did not work. We ordered another part online (electrical control board) still waiting for it. "Next Wednesday" they say.

It is brand new Frigidaire Frost Free Class A upright fridge. It is not the first time someone has a fridge in this world but this one smells from the first day in the freezer section even if you turn temperature up or down. It smells when your fridge is off for long or you're defrosting your fridge and left stuff inside. I checked myself taking drawers off the cooling and the air was coming absolutely fine. We can't put bread or anything. It just smells. Can some know how to remove or solve this issue please. Thank you.

Milk is spoiling. After six visits from terrible tech (no tools), they decided that 40.8 degrees is just fine. I just need to keep my milk by the corner where the cold air from the freezer comes into the refrigerator. Oh, and don't put anything on the door that needs to be kept cold.

My wife & I bought Frigidaire Gallery appliances for our kitchen, from Lowe's. The fridge, model FGHS2355PF5A has been the only problem, so far!! We have had them for less than 2 yrs. We agree with others that a one year warranty on a major appliance is inadequate! We expected better from a large player in the appliance market! Extended warranties are normally a waste of money as they don't cover every repair. While it was under warranty, our first problem was the numerous noises this fridge made. A tech was dispatched in a somewhat reasonable amount of time & he did his best to correct the problem, telling us that all new fridges are noisy due to EPA standards. It was a little quieter.

I purchased an expensive Frigidaire fridge. It died 1 weeks before warranty was up. They refuse to honor the warranty because I could not get it repaired within the last week of the warranty.

I have never had such annoyance and frustration in all my years of purchasing major appliances. Thanks to former President Clinton, and NAFTA, American jobs were sent to Mexico, and this is the type of crap they send us back. Frigidaire appliances are made in Mexico. I do not know what type of materials they use, but I have never had a refrigerator that got rust inside or out. Never again will I ever purchase another Frigidaire product. This is total junk.

I purchased a Frigidaire refrigerator 1 month ago and it has already stopped working. I purchased model number FFTR2021QS from Lowe's. Last night both the freezer and refrigerator stopped working. All of the meat in the freezer thawed and I have lost hundreds of dollars worth of food. I contacted Frigidaire customer service and asked for compensation for the food lost based on the fact that the darn fridge is only 1 month old! They told me I was out of luck, that the warranty states they don't compensate for food lost. Well no wonder they don't, they'd be losing money on all of the food they have to replace. DON'T BUY THIS PRODUCT, YOU WILL BE SORRY!

JUST DON'T DO IT. Oven is not safe. You can't use the self cleaning feature. The odor was so strong for 5 days I thought I was going to need to leave my home and I only used oven one time. Had a 4 inch circle spill to clean. Just wanted to try out the feature. Dishwasher has water in all the time on sides and door, bottom, no one knows why. No one can fix it. Smells next day after washing dishes. Refrigerator doors will not close unless you make a conscious effort to shut them.

So our family purchased a home and got our first new appliances at Lowe's. We bought a Frigidaire French door fridge with water and ice maker. Paid $800 for it! Huge amount of money for our family living on one income with 4 children. Within less than 6 months we hear beeping. The temperature controls go to H1 and start to defrosted everything! So we attempt contact Frigidaire. They send local repairman. They replace thermostat. 2 weeks later happens again - one month later again - couple months later again! You get the idea.

Just the worst piece of garbage you can buy. Got a brand new one when I bought my place. Within months the freezer didn't work like it was suppose to. After 5 calls by a repairman and some threats to contact our state agencies, Frigidaire replaced the refrigerator. Within a year the handle broke. Stay away from this company at all cost. You may think you're saving $100 bucks but in the end this piece of garbage will fall apart on you. Be warned.

Purchased Frigidaire Refrigerator model #LFHT2131QP0 delivered 9/8/15 from Lowe's, ice maker installed by Lowe's 9/9/15. Discovered leak from ice maker water line 11/10/15. Tyler's Appliance was scheduled by Lowe's who charged me $81.19 stating the water line was not covered under warranty. 01/21/16 called Frigidaire Service, as the water line had been sliced again due to a metal three prong housing around water line attachment. Old Guy Appliance service was dispatched by Frigidaire. Showed the tech the user manual describing the housing with only one top metal bracket. Was advised that's the way the appliance on my unit is suppose to be, however not according to the user guide/manual.

My Frigidaire Gallery I purchased in 2011, and 366 days later I heard loud continual ticking. Thank goodness my dealer is a local owner and 1 day after the warranty died they replaced my automatic timer that defrosts the freezer when needed, no charge. Now 2016 and I actually burned my hand on the outside of the refrigerator, top freezer area. Of course it's Friday, 91 degrees, and I get to move a fridge full of food somewhere.

I bought a refrigerator 7/2013. Now 6/2016 the fridge does not work. I should not and did not buy an extended warranty. This item should work longer than 3 years. I purchased it at Lowe's. Very unhappy that Frigidaire nor Lowe's will back this item. I will look for sales receipt if you decide to contact me on this issue.

I got this refrigerator in May. After only not even 2 months the seal is coming loose on it already. The thing is loud when it runs (was told that was normal by Sears). I called Sears since that is where it came from. Was given the 800 number to call to set up a repair. Had to call 3 times because we were getting disconnected. Customer service number was a big pain to even get to someone and by the time I got thru to someone was told my frig was warrantied under Frigidaire. Was transferred to Frigidaire. Come to find out no one in my area to fix it. A government program got me this fridge and refused to let me keep the one I was using that was my sons. Even though they said at the time I could. The whole experience has been a nightmare. Should of just borrowed money to have my old Roper fixed.

Bought a new Frigidaire fridge from Lowe's. You would think that the water dispenser on fridge should produce cold water. No it doesn't, buyers beware that is what the Customer Service Center told me. It was my fault that I did not explore all the aspects of their fridge. I will never buy another thing from Electrolux / Frigidaire.

Purchased a brand-new refrigerator. $1700. Always noticed since new it was never really cold. Had the refrigerator around six months and started having cheese molding and I was losing gallons of milk before their expiration date. Called the company for weeks ago. They sent repair guys and they said I needed a new compressor. I question them being that I do heating and cooling for a living and said if the compressor wasn't working my freezer shouldn't be working. They then agreed and change the relay on the compressor. Then a week later the fridge broke again.

When the refrigerator was delivered the warehouse sends one that is stripped and cannot change the door handle! A week goes by and they are back again. The new refrigerator does not close all the way... so they had switch doors... when I called customer service nothing they can do!!! And the refrigerator is loud! So when watching TV put the volume up! Never buy from them. Their customer service manager horrible!!! Home Depot carries them and I complained to them. They gave me 10% credit but the whole experience is horrible!!!

I bought a Frigidaire in March 2015. It quit working in April 2016. I bought a 4 year service plan for 100.00. Well surprise--the insurance won't cover it because I have sulfur water, which doesn't even run to fridge it's just in the air. Nothing in policy states won't cover. But after 2 month now they say not covered. Customer service sucks. Very rude people. My advice do not purchase insurance plan because they will find every reason not to cover. So I'm now out over 600.00 for a refrigerator that's worthless. Menards and Frigidaire have lost my business. Never again will I step foot in this store to buy even a nail. Worse experience of my life. Crap service and crap insurance.

After 11 months of hell regarding defective water filter, the filters they are selling to public are defective, last only 3 weeks instead of 6 months as advertised. 7 servicemen agree this is the case. On complaining all these reps claim my water supply is faulty. Had several plumbers put in new supply lines to no avail. Water department claims water is the NYC water supply and not polluted. Please investigate.

Today, I replaced my second refrigerator handle (Refrigerator Model LGHT1837LE1). It broke where the two screws hold down the top of the handle. I had seen many reviews complaining about this prior to today. When I put on the handle I noticed that the screw holes did not line up correctly. So I assumed this was creating undue stress at the screw holes and causing the eventual breakage. So, I called Frigidaire. They told me the handle has been re-designed with a metal inside and this should keep the handle from breaking again. We'll see. Had I known this I could have had the handle X-rayed to confirm the metal insert. If it doesn't break again I will just assume it has the internal metal. So, just a word of warning. If you order another part from somewhere other than the manufacturer, confirm that the handle has the new design.

Moved into a newly remodeled home with a new refrigerator. From the moment we moved in, the refrigerator has not gotten cold enough. The temperature display for the fridge varies from -4 deg F(!!!) to 33 deg F but the internal temperature does not drop below 40 deg F as measured by a thermometer in a glass of water on the top shelf. Customer service has sent out a fridge tech FIVE times now, replaced almost every sensor and circuit and damper door on the thing, but it still does not work. Terrible product. The certified tech also told me that he sees these problems all the time with Frigidaire refrigerators and that Frigidaire does nothing to address the root design causes resulting in these breakdowns.

2 years and compressor dies. $125 upfront service fee. See ya in 5 days. Poorly manufactured in my opinion for a sealed compressor to fail so quickly. Probably more fees to come. These are not a bargain. Service hotline is typical run around as well. I'm not happy!

We bought our Frigidaire at Mernards in Scottsbluff on 09/02/14 also bought extended warranty and in less than 6 months handle broke. Called about warranty and was told this was not covered (not a necessity) so called for replacement parts. Person we talked to said they must have a problem, many complaints. Sent us 2 handles we paid for. Now 06/15/16 both handles have broke in same place. I know this is not a major problem but never had a fridge do this and I think it's their problem to correct and not at our expense!

Very dissatisfied with Frigidaire customer service. We purchased Frigidaire Gallery side by side refrigerator in November of 2015. Was not installed until March of 2016 due to we are remodeling home. When plugged in ice maker did not work. Contacted Frigidaire and they gave us names of providers in our area to contact about repairs. Repairman came and looked at unit. Said we needed a water valve for unit. He ordered the part, came out and installed. Thought problem was fixed. Repairman had to come back out because it was still not making ice. Had to replace the water valve again and said it needed a motherboard. He would order and come back out when it came in. Thought problem would then be fixed. These items were installed and we thought refrigerator was working.

Bought the entire kitchen from Lowe's in Oct 2014. Have already had to had dishwasher repaired, since it stopped working. Ice makers (both) have stopped working but will then start then stop. Had a repairman out when it first happened. Top one hasn't made ice in 2 weeks. Guy said he had to order a part. 2 days later while waiting for the part, it started working. Now both go in and out, has to be something with computer chips. We can power off, much like a reboot, and it will make a couple of dumps. I will NEVER buy frigidaire again and could not and would not recommend them to anyone.

I brought a 18 cu ft Frigidaire refrigerator at Lowe's in 2012. I put a warranty on it ever since I got this cheap piece of garbage which I paid over 700.00 dollars for. The 2 crisper drawers are cracked. Every single plastic item including shelves cold cut drawer are broken and unusable. I have gotten parts shipped to the house. They are the wrong ones. Customer service is nonexistent. I have gone to Lowe's 3 times to get door shelves from their display unit. In total don't ever buy a Frigidaire product. They are horrible... Never again. I rather get mugged than deal with these crooked company. Stop selling crap morons.

Bought this new from Lowe's. Only 6 years old and having problems since the beginning. How do I get this fixed? Repairman here 3 times since 8/25/15 and still not working correctly.

Terrible customer care, terrible corporate policies, and terrible product. Fridge less than 7 months old - Broke April 19, 2016. No fridge still and today is May 19. Customer service advised another 14 days until replacement. That puts the new fridge arrival in June. I challenge the corporate folks to go one month without a refrigerator. I advise all never to buy from Electrolux or Frigidaire again. They do not monitor their third party repair facilities and only one listed in the Tidewater area that was nonresponsive… never returned calls. From a once loyal Frigidaire customer--- no longer!

I purchased a brand new Frigidaire refrigerator: French door with bottom freezer that is not quite 2 yrs. old. The ice maker stopped making ice. I replaced filters as needed. The last filter replacement light stayed on for approx. 2 wks before good water filter light came on. I have had 2 service techs look at ice maker as well as an online ask a tech who charged $28 to email me a manufacturer's guide. I will never purchase another of these products. The present tech says the entire ice maker unit is bad. Not even 2 years old and no warranty.

Don't buy a Frigidaire French door refrigerator! It is absolutely terrible. After only 2 1/2 years I have had trouble with the ice makers and have had numerous repair techs out to fix it, finally they told me it was unrepairable. I will never buy again!!! Also my Frigidaire microwave built-in over the oven just quit yesterday after only 3 years and only used for heating my coffee and popping popcorn. Will never buy Frigidaire appliances again!!!

Previously a Maytag user. I decided to try Frigidaire for my new home and purchased washer, dryer, refrigerator, stove, dishwasher and oven. There isn't one appliance that I haven't had a problem with but especially the refrigerator. It has been repaired several times, the warranty was extended because of all the loud noise I made. The ice maker particularly is the dud... parts were replaced last March and the same problem of the ice being produced constantly. It happened again on Wed. Ice all over the floor; was unable to stop the flow till the bin was nearly empty. I called Frigidaire and was told that even tho the part was replaced in March, the warranty is over.

Our new Frigidaire Refrigerator which we bought from hhgregg in Roanoke, VA. is a nightmare. The ice machine doesn't work, the water from the dispenser (this happened since Dec. 17) is warm. Frigidaire sent repairmen. First one on April 29 to fix it, found out on April 30th that it was not. He said that he will have order more parts, now 3 weeks later we did not hear from him. 2nd repairman came on Friday May 6 to again fix the ice machine. It wasn't fix and the machine die during the night on May 6. Both the freezer and refrigerator heat up and I lost all my freezing foods overnight. Frigidaire told us in writing that they are sending another repairman today. Found out yesterday (May 12) that they are not.

It has been a nightmare since I bought it. They are coming the fourth Time not even a year into it!!! Problems with Ice maker, Twice they replaced the panel, temperature sensor, plastic that opens and closes where the cool air come out!! It freezes my vegetable in the 2 drawers. Nightmare after nightmare. I bought it thru best buy who are even bigger jerks. They took my review off and don't want to put another one. They are protecting the crooks Frigidaire!!! I wish there is a lawsuit against them. Please do not buy anything Frigidaire you will regret it!!!

This Frigidaire refrigerator FPHF2399MF5 is nothing but trouble. The water dispenser doesn't work because the coil on back keeps freezing. Repair guy comes in, uses a hair dryer to defrosted it and the problem comes back. Repair guy comes back, adds more insulation and it still doesn't work. Then he suggests lowering the freezer temperature, which doesn't help either... It is a design flaw. Badly designed, build cheap.

I have a refrigerator that was purchased early in 2012 and a problem ever since!! Every time I shut the refrigerator door or freezer door the refrigerator door pops back open leaving the food to go warm and the light to blow out. They deal with only 2 repair companies and one you must wait around all day. So I dealt with Mr. Appliance all but once where it's half the day and you don't know until late night before what time slot they give you. They came out multiple times and can NEVER find the problem!! I had so many appointments from 2012-2016 at one point I gave up because I can't keep missing work. Every repair requires 2 appointments 1 for diagnosis and 2 for repair. For almost a YEAR I had the door taped shut!!! Then and now a chair propped against the door! I said 3 repairs for the same problem. It's a lemon. They said no.

December, maybe around the 19th, 2015. Within weeks there was a sound coming from a fan that sounding like a helicopter. Then the ice cubes begin to melt and water was coming out of the water dispensary, and then the ice maker no longer made ice. I called for a certified Tech, explain the issue and he knew right away the problem. Order the part which he installed a new gasket for the new refrigerator. Ok whatever!! He said usually this will fix the problem. Well it did not. Within a week or so I now have the same issue with the ice maker. I called this time the 800# of Electrolux. Spoke to consumer relations and TOLD me they have never heard such a problem with the ice maker. I need to make a service appointment. So more I think about companies making poor appliances the more my blood begins to boil. So I started tweeting. Electrolux said they will call me ASAP on 4/19/16 and today is 4/20/16 5:00 pm EST. stay tune.

We, like one of the other customers listed under here, have purchased a Frigidaire refrigerator Model # FFTR1817LWE and have had problems with it ever since. My door handle also broke soon after purchasing it. We also have a crack on the top shelf now which happened within about six months after purchase. This is the cheapest made refrigerator we have ever bought. Never again.

The Frigidaire Refrigerator I purchased three years ago has been nothing but trouble. First, it's so cheaply made. Within two months, three shelves broke and a month after that, the outside handle broke. Now the inside liner is cracking. They sent a repairman out and they want to repair it with epoxy and tape... really???? I've given up on replacing all the broken shelves and door brackets. I should have kept my energy guzzling 30 year Hotpoint that work perfect!!! SHAME on you Frigidaire!!!

I bought this fridge in Oct 2015. It is now April 2016 and I am on my 6th repair for an ice maker. It might have been more but I let it stay broken for 3 months because I could not take off from work every time the ice maker breaks. First we get the horrible noise and then it stops making ice. They replaced the whole ice maker and as of today it has been dead for 3 months. I bought the whole line and do not want to change the look of my kitchen. I think they should just replace the whole fridge, but I do not see that happening anytime soon.

Purchased my second side by side, stainless steel Frigidaire (FFHS2611PFCA) from Lowe's, both needed repair within the warranty period. The first one within 4 weeks of the warranty period and the most recent one within 7 months. Both situations customer service was utterly non-helpful. The first one took 4 visits from a service provider to diagnose. Once diagnosed from the time of the call and the time it was fixed it was a total of 45 days. The second one which I am dealing with now, it's been 3 weeks. The service provider J. Martin appliance in Georgia misdiagnosed the first visit so they sent the second team on 3/29 and supposedly ordered a compressor which would take 7 to 10 days but they couldn't be sure. They would not let me speak to a supervisor.

In Nov 2015 my husband and I purchased a new home with appliances. The company put in Frigidaire, not my choice. Since then my oven has had the computer and heat sensor changed out and I am still getting temp fluctuations from 30 to 110+/-. Now they want to send someone else out to check it. That makes 4 different repair people for 4 different places. Needless to say as a professional baker, this is utter madness.

I purchased a Frigidaire refrigerator from Lowe's September 2015 and it has slowly lost its ability to keep items cold. I purchased a refrigerator thermometer to determine if it was the refrigerator as my food was going bad before the expiration date. The register was on the borderline red zone. I kept increasing the refrigerator's control above the recommended setting to the coldest setting. Still borderline red zone temperature.

I purchased a Frigidaire Gallery refrigerator on August 18, 2015, to use in our new house. I left it packaged from Lowe's Home Improvement until November 11, 2015. I plugged it in and immediately began having problems. The storage drawers would not open and close. The water dispenser would work sometimes, but would not stop and water ran onto the floor. The ice maker makes ice at a snails pace and when the lever to activate it actually worked, it didn't stop and the door had to be opened to stop it. The chute for the icemaker continually clogs and has to be manually cleared. The ice and water dispensers routinely do not work when the lever is first pressed. The selector between ice, water, and crushed has to be manipulated several times for the lever to work. When the ice dispenser works and a person releases the lever thinking it is all good, in a few minutes, pieces of ice fall out onto the floor with no one around the refrigerator.

I purchased a Frigidaire Gallery refrigerator in December 2012. As of April 1st 2016 we had a strong burning odor and we could not find out where it was coming from. We had to open all windows to try to get the smell out. About an hour later all of the sudden we heard barking noises and then all sudden flame burst out of our refrigerator sending our house with smoke. Luckily we were home that day and didn't have to work or our whole house would have been burnt down. We were quick enough to rip off the back of the refrigerator and get the flames put out. We called Frigidaire with the complaint and they are refusing to compensate us for the defective refrigerator. After we had to pay 90 bucks for one of their Appliance Man to come out and look at it and they also said that it was a defective component in the refrigerator.

FFHS2611LWMA - We needed to replace our 14-yr-old Side by Side Frigidaire due to a possible drain plug clog but nowhere could we find instructions on where it was or how to unclog it and I was tired of puddles of water on the floor. The manual never even mentioned a drain plug. We decided after 14 yrs it was about time to just buy a new one. Let me just say I wish we just made the repair because the newer model does not compliment the Frigidaire name at all!!! First of all, there is no deli drawer. We were lucky enough to have saved it from the last fridge. The vegetable bins have no humidity settings. This is about as basic a fridge you can get. The fridge makes things cold, the freezer keeps things frozen. It is also 1 cubic feet smaller than the last model. The noise is annoying. The whine noise keeps the dogs in the neighborhood howling and the once a night knocking scares my cats into a frenzy.

My wife fell in love with your Frigidaire Gallery French Door Refrigerator. Since we purchased this unit we have had nothing but trouble and many repair bills, mainly for the frozen ice maker. My biggest issue is that the door does not always close. You really have to watch it because it looks like it closed but it is still open. One of the repairmen adjusted the front of the unit hoping to help it to close. But it still does not close all the way. I have to check it whenever I go by it to make sure it is closed. This is the only refrigerator I have ever owned that has been this bad. I have pleaded with the wife to replace it but since it's not old, no way. Is there anything that you can suggest that will remedy this problem we have. Short of slamming the damn door closed. This situation is really bad even though it sounds stupid. I will look for somewhere to post this. Maybe someone has found an answer.

When buying an expensive anything you would expect a bit of longevity from the product. Well in today's world, that is not always true. We have a Frigidaire gallery refrigerator. I remember when Frigidaire was the brand to buy. But not anymore. After three years, our $2200 refrigerator has cratered. Apparently there is a sensor hanging down in the ice maker that regularly gets damaged. In our case the sensor was apparently pulled apart, by the ice maker, which caused a short in the electrical system. This burned out the power board to the tune of $500. Frigidaire takes no responsibility.

I purchased Christmas before last my wife a complete Frigidaire Gallery set! Refrigerator, oven, microwave, and dishwasher. I am now on my fourth refrigerator and the reason is it will not make ice! The ice & water dispenser also jams and when you open door ice goes everywhere. Frigidaire says I have no basis for another replacement! I want to just upgrade and be done but I had the worst experience talking with their corporate office and I will never own product again. Guess have to get lawyers involved. Very disappointed!!!

I purchased a Brand New Frigidaire Gallery refrigerator with auto ice maker, along with Gallery Range, Microwave, and Dishwasher. The frig is very lightly used as my wife and I are empty nesters. The icemaker failed within 3 months, and seven more times through month 18. At the month 18 repair, Frig said they will Not authorize another covered repair unless I purchased their outrageously priced extended warranty.

This fridge purchased in July 2015 at The Home Depot for a tenant. In February tenant told me it was forming ice in freezer while lower compartment wasn't cooling. I called Frigidaire several times. One repair tech didn't show up. Another company didn't exist when I called to confirm the appointment.. Finally got a tech who took apart freezer section saying it was probably frozen food particles such as carrots or peas that had gotten into the works. Something with the drain. He even mentioned that there might have been a company notice about drains.

I purchased a Frigidaire Gallery Series Refrigerator, Stove, Dishwasher and Microwave for my new home on 8/10/12 thinking I was investing in quality products that would service my family and I for years to come. Didn't connect and start using the appliances for another year while we renovated our new home so the new appliances were stored in the unopened boxes in our garage, it was not until 2/2013 when we finally moved in and connected the new appliances but on February 25th, 2016 after approximately ONLY 3 years of service the back of my refrigerator (model#DGUS2645LF2) caught on fire and THANK GOD I was at home at the time because I shutter to think about what could've happened had I not been home at the time.

When I asked the salesman where the fridge was made he said "Our headquarters are in Charlotte North Carolina..." "Cool. Nice to see something made in America these days" I said, as he smiled and agreed. So I bought this fridge in December 2015... unfortunately what he said about the fridge was not exactly true.

I bought this fridge from NEA in Sept 15 right after the door bins fell off. On a regular time both the fridge company and New England Appliance tried to fix it - a door and 4 sets of bins.

FFTR1814QB - I have an ongoing issues with water leaking inside my fridge. Fridge is less than 1 yr old. Fixed it 4 times and they refuse to give me a new one. I have to have a container inside the fridge to catch the water & empty them weekly. Please do not buy anything made by Frigidaire. The rep do not care and they are only doing what they are told. Just keep fighting and put the company on your state business bureau and report them for not honoring the lemon law.

Our refrigerator has never worked correctly. It has been serviced 5 times and this is the 6th in 18 months. Frigidaire's solution to this problem is to buy an extended warranty for $365.00. I have left several messages with Toya ** at Frigidaire and never get a return phone call. Her number is **. Where do I go from here?

So about 5 months after we purchased our Frigidaire Gallery Side by Side, the Refrigerator side stopped cooling. The front display reads - 17 degrees, however, it's 55 degrees. We contacted Frigidaire and they put us in contact with an electronics repair shop in the area. They took about 2 weeks to come out and replaced the thermostat... that didn't work. Then Frigidaire sent us a part directly to help save time (the dispense board I believe) and when the service tech came out they said it was the wrong part and left. The Service Tech then ordered the main circuit board for the fridge and yep, that wasn't it either. At this point it's been 3 months!!!

Purchased my new Frigidaire fridge on November 17, 2015. Because of renovations, the fridge was not delivered to my home until the second week in December. A few weeks ago, I noticed that the plastic portion on the top of my freezer was starting to develop small cracks. I contacted Frigidaire and was told to send them pictures. I sent the pictures and a couple of days later I was told that it was cosmetic and they would not fix it. I felt as if I was being blamed for the damage. My fridge is a little over two months old and the cracks are getting worse with each passing day. Why don't Fridigaire stand behind their products? Never will I ever purchase a Frigidaire/Electrolux product again. I suspect this is going to cost at least two hundred dollars to repair. After paying over $2,000 for the fridge, why am I left to pay for repairs?

I bought a Frigidaire side by side refrigerator 5-19-14 for $809.19 from Lowe's. 3 months after I bought it the icemaker stopped working. I was unaware of the 1-year manufacturer warranty and started buying bags of ice until I could afford to fix the icemaker, as I am a single Mom and I was told the cost for a new icemaker would be between $3-$400.00, which is half the cost of the refrigerator. I finally broke down last month and had it repaired. The repairman told me the part was "defective". So basically it was Frigidaire's issue/mistake, but it came out of my pocket.

I wish I had read reviews but when I purchased an entire kitchen of gallery appliances, I had no choice but to get the fridge too. Within the year the shelving started breaking. First the vegetable bin shelf then the drawer. Next the meat drawer track. To replace all of these is about $140.00. I even have a warranty, still none of that is covered. I have talked to them many times and they have never offered to help in any way. You think this would embarrass them that their product is just falling apart. Why would spend more money to fix this piece of crap? The ice machine is so loud, people ask what that noise is. I have never hated an appliance more than this. The finish is in no way smudge proof, it's an everyday chore. They have discontinued the fridge but that does not help me.

We bought our Frigidaire 26.7 cu ft Refrigerator Model # FFHB2740PP on Feb. 8, 2015 and had no problems to speak of until Jan. 15, 2016. The fan in the ice maker started to make a very loud noise, like plastic on plastic hitting each other. We called Lowe's originally, since that is where we bought it. We were told we had to contact Frigidaire to have them send out a "qualified" technician. Seems there aren't very many "qualified" technicians in our area so we had to wait a week before someone could come out.

Bought the whole Frigidaire professional line. Microwave and range have been ok so far but the fridge is garbage. Has been clicking very loudly since I purchased it, "only a month old" it freezes anything in the tray compartments and now has this horrible smell coming from the fridge section. I see why they offer such a small warranty for their products. By the time the service guy comes your protection plan is expired. I bought the extra 5 year protection so hopefully I can just buy a different brand. WILL NEVER BUY FRIGIDAIRE AGAIN, WILL SPREAD THE WORD AND HOPEFULLY PREVENT OTHERS FROM THE SAME MISTAKE.

On February 10th an Appliance Technician came to repair the ice maker and gave the following diagnosis: Diagnosis determined refrigerator giving "Ice T3" Error code on display indicating a faulty thermistor on ice maker suction line. Ice maker not producing ice. Tested ice maker thermistor, checked OK. Evidence that thermistor has already been replaced. (Error occurred after customer replaced water valve was not making ice prior to water valve replacement. Customer has also replaced control board.) Advised customer of history of this type of ice maker, advised they call Frigidaire for solution. Frigidaire has remedied similar situations In the past.

Bought my fridge brand new 2 years ago from Lowe's. Am now on my FOURTH service call to replace the ice maker and other parts (evaporator fan blade, to name one right now). This refrigerator is a total piece of crap, and neither Frigidaire nor Electrolux, who issues their extended warranty, will do anything to replace this appliance. If I could rate this experience lower than 1 star I would absolutely do it.

I was about to clean a glass shelf on a Frigidaire refrigerator model number PLHS69GSS0, I placed it on a counter top and it exploded in a thousand pieces. I communicated with Frigidaire about the safety issue, they did not seem concerned and said they had no warranty on the glass and it never happened before. I had read online that it had. They said I needed to buy a new glass shelf. Pretty pathetic on their part.

Bought matching Frigidaire gallery appliances 12/14. Fridge had at least 5 service calls because it stopped working altogether within 6 months. After 3 different techs it is working but makes an awful noise. Now my 1 year 2-month-old dishwasher isn't working. Thank goodness the stove was issue-free so far. DO NOT BUY THIS BRAND!!!

I purchased a Frigidaire galaxy refrigerator with freezer on bottom. At 2 weeks of having it they had to replace ice maker. At 3 months it started freezing vegetables/fruits in drawers and in long storage drawer freezes lunch meats or contents & outside ice maker leaves water build up residue constantly...To date problems never solved. I cannot use draw temps at all and food from drawers still being frozen. I asked last repair tech what can I do when food in drawers keep freezing and his answer was throw it away and replace. I have constantly asked Howard's to replace or fix and they tell me to call Frigidaire that once it's purchased it is not their problem but the manufacturer.

We purchased a new Frigidaire Gallery July 2014. During the first year we had seven service calls for repairs, plus a couple of return visit's after the repair shop received needed parts. Frigidaire did not pay the repair service and they would not respond to fix the recurring problems. After many calls we finally got a different repair service to respond. All of the fixes were temporary as both repair services related that the problem was a design flaw. The main problem is the upper ice maker, it freezes up and no ice, then as it thaws the water puddles in the door and on the floor. The unit was replaced and still no ice. The freezer drawer does not seal causing the freezer to frost up. New tracks installed, still not sealing properly.

They send out a tech to fix their freezer 5 times and the freezer is still not fix and it's been 1 month and half, and still getting the runaround. This is very sad and I advise everyone to stay far from Frigidaire products period. Very bad in warranty. 1 month and half and my freezer is still not fixed.

I wish I would have read these reviews before purchasing a Frigidaire; I purchased at HHGregg. I am still fighting with 5 yr extended warranty company offered by HHGregg: Warrantech to get my fridge replaced. A&E were on time, which is the company that Warrantech uses. He looked at fridge 30 secs and said I needed a new fridge. The back panel was rusted, rust running through lines and a block of ice on outside of fridge. He even took pictures... I should have asked him to send them to me! Not repairable. Warrantech says "the tech keeps sending in the 'wrong' report." Three weeks later, they are still playing phone tag with me. They say they've called A&E and A&E says they've sent the report to Warrantech... You get it! By the reviews I've read, apparently it's the way they keep customers waiting.

Today, I am very very disappointed of Frigidaire Refrigerator. My refrigerator is only two years old and I found out that the company does not use tempered glass as shelving. A part of the plastic on the shelving broke and the glass fell into the ground. Even though it did not hit the ground hard, the glass shelving shattered everywhere. This is very dangerous especially when you have little kids in the house. I wish there was a warning about the glasses in the refrigerator. When I called the customer service, all they said was "Sorry" and "You need to pay $200 to replace once again not tempered glass". I will never never buy Frigidaire product ever again.

I bought a Frigidaire refrigerator from their Galleria Series on March 2015 in BrandsMart USA. I started having problems 2 months after I bought it. Until today I have been called them 7 or 9 times. They do send the technician to check and replace a lot of things but the problem comes over again and again... I'm so tired of calling them and not getting satisfactory answers. Frigidaire plays with you and do not do anything to keep their name in good standing. Frigidaire really SUCKS!!! If there is a collective law complaint against them.... put me in the list... Please!!! I don't know how they can still be in the business with all these complaints.

I have had three different service companies try to fix the ice maker and noises when cooling. I was told after the third company tried to fix the problem and they failed, Frigidaire would replace it. Well they lied. The woman laughed and began to tell me what their policies were.

We purchased this Gallery refrigerator in March of 2012. We have had the ice maker serviced Sept '12, Nov '12, April '13, April '14, July '15 and Jan '15. It's been several different issues, all resulting in no ice. Today, the repairman needed to replace the housing of the unit, but did not have it available, so will come back in a week or so to 'fix it'. He said that this model is actually better than the model previous. Not much consolation to us. The ice maker is very loud when it does work. Would never buy a Frigidaire/Electrolux appliance again.

We purchased a Frigidaire Gallery fridge in June 2014. It sat in its factory box we completed renovations in our house. After a little bit it started making this horrible squealing noise. It woke us up at night. It was that loud I called Sears home where we purchased it from and they sent out a repairman that had never worked on this unit. By this time we have had five repair people come out, as it keeps making the same noise! The last repairman told me that he was going to extend my warranty to make sure that the seals were working properly. When the fridge started to make the noise again I called Sears and they said they get back to me. I then went down to the store and they said nobody was able to help me.

We bought a Frigidaire refrigerator in June of 2014 and have had nothing but trouble since. The ice maker motor had to be replaced within 3 months of purchase. The trays that hold the crisper drawers both have broken as have one of the drawers itself. Three of the shelves on the door have broken and come crashing down with all the bottles stored on them. The top shelf of the door is supposed to be able to hold a gallon of milk. Yeah right. The plastic is very cheap and brittle. Beware!! Do not buy a Frigidaire. I'm ready to haul the stupid thing off.

Purchased a Frigidaire Refrigerator Serial # 4A41309131-July 2014. It started leaking from the ice maker & not producing ice. After repair attempts it was found to not have been insulated properly in the back and not repairable. After numerous phone calls to Frigidaire a replacement was finally authorized-May 2015. It took until July to receive a new unit. The new unit was the same style refrigerator-Model# FFHB2740PS6A Serial 4A50828664. This new unit started leaking out of the ice maker. I called for repair in November. They sent out A&E. Unscheduled a female technician from A&E showed at my home. She ran tests. The ice maker was too warm but the temp set on the programming showed fine. She stated she did not know what was wrong and could not fix it, and Frigidaire never sent the authorization code for her to get paid so she was not going to come to my house again. This was not acceptable.

I bought this unit through Best Buy sight unseen. I had very limited and finite space and this one would fit. When I got it home and set up, first the ice maker takes forever to make ice. Then I found that if you put anything on the door shelves, the keeper bar will dislodge at the least provocation, spilling the contents on the floor. In my home that happens to be a slab so everything glass breaks. My model # is FFTR2126LWG.

We bought the Frigidaire Professional range, microwave & refrigerator in April 2014. The week the appliances were installed we heard the refrigerator popping & cracking. The bottom ice maker sounded like a plastic cog was breaking off. We called Frigidaire for the 1st 4 service calls. The young lady I spoke with each time did all she could to help & she was very pleasant. We called for service & the 1st "repairman" they sent was so unprofessional and seemed to have no clue. He drove over our new yard as he left with his grandpa riding shotgun. A few weeks later we called back, they sent a different company. He adjusted the level & hit the reset button. Still have awful sound. Called again, they sent a 3rd company. He told me the noise is normal for new appliances as they put so little insulation in them now.

Worst product I've ever purchased! Do not ever buy a Frigidaire. Broke after 2 years. Customer service rep said they only stand behind their product for one year. Can't believe she actually said those words. Will never buy again. I hope no one else does either.

I purchased a Frigidaire refrigerator back on August 8, 2015. It is now leaking water in the bottom of the fridge and this has been happening for the past two months. I have contacted Convenient Appliance Service, Inc. 2 times and had a serviceman to come out twice to check the problem out and still nothing has changed. I went to the store personally and was told that my complaint had to be 30 days apart which made no sense because I have a 3-year extended warranty on the refrigerator. Also I had someone come out from the Frigidaire company says they have no paperwork showing that anyone even came out to my home to check the refrigerator. The handle on the fridge also came off and I was told I would receive another one within 15 days and I still have not received it. The model number of the fridge is FFTR18140QS.

We bought a brand new refrigerator on 10/2015. Within several months we noticed that the freezer did not get below 20 and the fridge did not get below 40. We have had several service calls where they "rebooted the system", unplugged it and replugged it in to no avail. The temp still never gets to where it should be. This has resulted in lost food in both freezer and fridge. We also bought an extended warranty. I am currently dealing with the manager of Lowe's to hopefully get a new fridge, and I doubt that I will buy another Frigidaire.

My Frigidaire refrigerator's ice maker could not make any ice since I bought it less than two years ago from Lowe's in Ann Arbor in Michigan. A technician from Sears Home Services, checked the ice maker. I was told that ice maker was broken and I need pay him $350 plus tax in addition to $95 for him came out to my home. This is the first product I bought from Frigidaire with more than $1000 and I had to pay more than $400 for fixing the ice maker. I can't afford more broken down. That is big mistake I ever made was to buy a such poor product from Frigidaire. Hope this brand new ice maker lasts a little longer because it was also from Frigidaire!

I purchased a brand new home with brand new Frigidaire appliances. When I moved into the home, my dishwasher did not work so I wanted to get a repair with my warranty. They would not honor my warranty because the home was built 5 years ago and it was a 2 year warranty. This was a product that was never used, I felt I should get service to have it fixed. This was a faulty product. Customer service would not try to help me. I could not find help with the supervisor or anyone else from the company. I feel very cheated and am upset a company like Frigidaire will not stand behind their product.

Think twice about buying a Frigidaire. Of all the refrigerators I have ever owned this one is the worst. The frig makes a arbitrary clicking sound that can be described as someone repeatedly hitting a key on a old typewriter, it's loud and lasts about 10 seconds and repeats various times throughout the day. When I contacted customer service the first time they send out a repairman to check out the problem. As usual when he was here the frig was not making any sound. His note on the work order stated "Found no noise at this time". The noise continued day after day. When I contacted the repair service they stated that they replaced the ice maker. Wow when did this happen? I was here when they were here.

I bought a Frigidaire refrigerator (Model #LFTR Serial #1814LWK) at Lowe's on August 18, 2014 in the amount of $404.00. In December 2015, I noticed the gasket was not glued/flush to the door. I called a Frigidaire and was told the warranty had expired. I knew this and said the refrigerator is only a 16 months old. I was offered a 10% discount for the gasket which costs around $85.00. I was then given names of refrigerator repairmen. I called the businesses in my area and they are required a $125.00 fee to just walk in the door and then whatever the repair costs would be. I found this unacceptable because the cost to repair it would almost be the cost of the refrigerator. I find it appalling that a refrigerator has a year life span. I will never buy a Frigidaire product again and tell all my family and friends the same.

We bought a refrigerator and within 24 hours we realized the refrigerator would not go below 40 and the freezer would not go below 10 degrees. When we called to complain the reps were very nice and said they would get the unit down to the proper temperature. 5 months later and 6 tech visits later the unit is still at the same high temperature causing food to spoil and food not lasting in the freezer. Now that we can no longer exchange or return the unit Frigidaire (Electrolux) states this is the way their units are designed to work.

A year ago, I moved into this very nice apartment that came with all new appliances since I was the very first tenant in my unit. (Wow! Lucky me!) All the appliances in the kitchen come from Frigidaire. For the first couple months, everything worked great. The stove and microwave actually still work perfectly fine. But around my third month into the lease, my refrigerator started to become a (quite literal) headache. It makes this long obnoxious growling noise 24/7. Imagine a metal grinder or an older vacuum cleaner constantly running in a closet. That's the only thing I can compare the noise to. It's all I hear day in and day out. My apartment is loft style with an open ceiling, so everything that goes on in my kitchen/living room, I can also hear in my bedroom clear as day.

Had ice maker replaced, then it was going out several more times under extended warranty. Now we have no ice or cold water. Pulled refrigerator out behind the ice maker on the outside where water line runs. There is a clump of ice freezing the lines with rust all around the clump of ice is. Rust is not covered in either warranty. A 3 year old refrigerator has been a nightmare for us.

Bought a new side by side 3 yrs. ago. Problems, a evaporator fan went out, took 2 weeks to get fixed, all the food was destroyed. Now it seems like the compressor is out, again the food destroyed. So sorry I purchased Frigidaire, made by Electrolux, thought it was a good product. Paid a lot of money, disappointed... Now trying to get a new replacement, dealing with ABT, who I also thought was a good store, but getting the run around...

I purchased a new Frigidaire refrigerator on Sept-21-2015 from Pacific Sales. It was delivered on Sept 24. I noticed the chill drawer was misaligned, and did not line up with the other drawers. I called Frigidaire, and they sent out a new frame, glass, and drawer. When they arrived, the frame and drawer were both broken. I called them back, and they sent the items again, although I did not receive the drawer. I called back again. They told me they would send a technician to look at it. A few days later a technician came out, and realigned the drawer. It wasn't until the next day when I went to get something out of the drawer, that I noticed the glass didn't fit right (wobbled, and did not lay flat), and there was a crack in the inner liner next to the drawer. I called Frigidaire again. I was told they would replace my refrigerator, but they would have to send a technician from another appliance company to look at it.

On Oct. 30th we purchased 2 side-by side refrigerators from Lowe's in Waterford, CT at $1722.00. Delivered next day -- AWESOME. We are in the process of building still so we had them put into the walkout basement for about 3 1/2 weeks. Brought them upstairs and plugged them in on November 27th and on December 21st (+/- approx.). I noticed that one was not cold and water on the floor. The fridge was on but not ON and running.

We bought this unit from Lowe's 6 months ago. We have water collecting in the bottom and on the lids of containers and in produce drawers. Also some freezing of items in the back of the fridge and ice formation in back of freezer. I wanted to return the unit, but have misplaced our receipt, though I kept all the other information. We thought maybe some line had frozen up so we took everything out and let it sit overnight to thaw, but then we are still having to mop up water.

Purchased a new French Door Frigidaire in August 2014. The trouble began in February 2015. Water drips out of the water/ice dispenser, onto the floor. Then no ice. Then frost build up in the freezer. 7 service calls from 4 different companies, parts replaced, some twice based on the "tech dept" of Frigidaire, and I still have the same problem. Frigidaire continues to say, "Unless the tech dept deems it unrepairable, there is nothing we can do." No one seems to care anymore. I contacted Lowe's (where I purchased it) and they won't do anything. I'm ready to scream.

Model number-FRT21IL6JM2. After the 2nd year the Ice maker went up. Bought a new Ice maker - $85.00. 3 month later the Defroster Timer went up, $45.00. Week later I had to buy a new water valve, $10.00. On 12-24-15 the refrigerator was checked and the temperature inside was 61 degrees. Freezer had Ice on the back panel. Used a hair dryer to thaw out the freezer. Tested all the circuits, found the thermostatic sensor was bad, $25.00. Also requires another defroster timer, $51.00 plus shipping, $7.95. Checked out the coils under the refrigerator and they were clean.

I bought a Frigidaire Gallery Top Freezer 3 years ago for $1,000 & it stopped keeping cold in the fridge & everything defrosted in the freezer, although it's still cycling on & off like it always has. The model is Frigidaire FGHT2144KR7. The fridge was top rated & came highly recommended by the 5 different places I spoke to when I shopped for my appliances.

12-21-15. Thank you Lance from Jacksonville NC. Thought I was going crazy until I read your post. My refrigerator was BEEPING. Thought it was the smoke detectors. Changed all the batteries. A few days later BEEPING. Replaced smoke detectors. BEEPING. Took down smoke detectors. BEEPING. It's the refrigerator. Replaced the water filter. Then still BEEPING. Its like someone is, someone is playing a bad joke on you. The old ugly refrigerator is coming back in the house and this piece of junk is going to the garage. It can BEEP all it wants out there.

We bought our Frigidaire gallery refrigerator November 2014 and have had nothing but heartache with this product! Do not buy this product! The ice maker has not worked properly since we have had it. Had the appliance store out several times in 2015. They also say call "Frigidaire". Why, we bought it from "tucson appliance". After reading all of the reviews I truly believe this is a defective product! We want a new Frigidaire refrigerator that will last 20 years! I also will never buy a Frigidaire product again!

We bought a Frigidaire refrigerator w/ French doors w/ built-in ice maker and a lower drawer with freezer compartment w/ built-in lower ice tray. Bought it from Lowe's online and paid approx. $3,300 total. This price included Lowe's extended warranty, S&H and taxes. This was purchased June 2015. The ice maker never worked properly and food froze in the crisper drawers. Lowes punted to manufacture. Manufacture says will fix until 1 yr. warranty runs out. We are repair number 7 (seven!) in 6 months. Lowes punted. Do not buy Frigidaire product. Do not buy extended warranty. There are exclusions in it about the icemaker. A styrofoam cooler is a better investment.

Due to design flaw I regularly hit my head on the upper handle when putting things in the fridge, and once hurt my thumb that got between the upper and lower handles. Last week I hit my head twice on the same handle!

My son bought this at Lowe's, and we've kept it too long to return it. It is a horrible refrigerator! It vibrates and no matter what I do to keep the parts from vibrating -- like wedging plastic between it and the wall, taping the back panel to the sides, it still vibrates and makes this annoying noise all of the time, while it's running. The ice machine freezes up and won't work -- no ice will come out. The very expensive water filter doesn't last long before I have to spend another $55.00 for a new one.

We purchase one unit over a year now. The unit leaks water onto the floor makes loud grinding noise and the company been trying to fix since then. Nothing has been fix so far. I am trying to find a lawyer to get my money back. Don't feel that we have to be stuck with a lemon for the life of the unit. Frigidaire has been no help at all to support their products. Anyone please research before purchasing Frigidaire refrigerator. I didn't do this so now I am going through so much headache dealing with this matter.

We bought a side-by-side refrigerator ice maker. Stopped working after about six months. Refrigerator was still under warranty so we called for service. The guy frigidaire sends out says it must be because we have reverse osmosis so he will order a bypass kit which we might have to pay for. We said ok. 4 weeks go by still no guy so we call and he comes back and acts like the previous visit never happened. Blames reverse osmosis again and ice maker not filling. Says the freezer is set too cold and cranks it warmer. He leaves everything in. The freezer starts getting soft and still no ice. How can water freeze if nothing else will. So after about a week we call again.

Got my refrigerator as a present for Christmas 2014 along with dishwasher, mic, stove from HH greg. No problem with the others however the first time I pulled out the vegetable drawer to take out to wash, the entire plastic shelfing collapsed and broke into a hundred pieces. It was so brittle you could take it and break it in your hand! Later we found a hole left by the glass falling and puncturing the fridge! Called HH greg who would not do anything, they told me to call Frigidaire, did this, they give me a number for repair good housekeeping apt sept. 21, who said it was the plastic and took a piece and he would call Frigidaire. Never heard again until I called good housekeeping back, they told me they could do nothing. Call HH Gregg or Frigidaire, I did this 2 times in Oct they told me someone else would call me and set up appointment here. It is nov 27 and no call!!! Have no faith in this company!!!

On 11/11/2015 my brand new 6-month-old Frigidaire refrigerator stopped cooling without warning. Then the alarm started going off warning about high temp so we ended up shutting the fridge down completely. I called Frigidaire immediately because it's under warranty (1 year). They gave me the next available appointment on Tuesday, 11/17/15 from their ONLY authorized repair center in my area. I was not happy to hear that I would have to wait 6 days for service. I called the center the very next morning (11/12/2015) to confirm a time for Tuesday and I was not in their system. They told me that they did not service where I live despite being only 20 miles away. I called Frigidaire back and they put me on hold and told me the service would, in fact, come to my house. I was told the next available appointment was now 11/20/15, over a week away!

Have had the appliance (Fridgidaire Gallery French door) for about 2 years now. The ice maker has broken 4 times and now the fridge section is not working anymore. It says is cooling but there is no cold air, everything spoiled. Just also noticed the ceiling is melting around the light bulbs. So disappointed!

We have the Frigidaire French door model FGHN2866PF purchased in June 2015 and the freezer has not worked properly since it was delivered. The freezer will not hold the temp, food gets too warm then the freezer fills with frost. Additionally, the cold air leaks from the freezer into the lower section of the refrigerator and freezes food there. The first service call replaced the freezer gasket and the gasket between the freezer and the top fridge. That did not fix either problem. The freezer then filled completely with frost and 6 long icicles. The second repair said it was still a bad gasket but then, the repairman discovered that the frame was so thin that it was warped. Possibly done during delivery and the unit would have to be replaced. No gasket would seal against the bowed frame. The freezer door would also not close on one corner because the tracks for the basket appeared to bow from the weight of the food.

18 months ago we purchased a Frigidaire refrigerator from Sears. It quit working (compressor). Sears repairman says it will cost close to $900.00 to repair. We called Frigidaire to see if they would replace the product since it was only 18 months old. They refused. Offered to just pay for parts. I do not recommend buying a Frigidaire product. Customer service is terrible.

This thing! My grandparents brought home a Frigidaire refrigerator extra wise side by side, digital water and ice dispenser and temperature display. Great right!? Not so fast! This robotech piece of equipment also seems to be a phone! What do I mean? I mean it "beep boop bops" all day and night! This morning it even made siren sound like an ambulance!? Boy is it annoying and confusing. It will beep at me in between movements when I'm in the kitchen. It's like Dr. evil appliance, (start to talk), beep, I was (again), BEEEEEEEEP! It does this non-stop. It's annoying and I've even injured myself because of it with its inter-timely inconvenient alarming noise AND ITS NOT THE ICE MAKER BAR notifying me it's jammed or empty!

Frigidaire Model LGHN2844MFO - We purchased this refrigerator on 08-15-2011. To date we have had the evaporator fan motor replaced 3 times and the "board switch", read motherboard, replaced once. The last time I replaced the evaporator fan motor myself, so I did not have to wait 3 or 4 days for a repairman, as there are not enough in our area. Although that is not completely true, manufacturers do not seem to have pride in the products they make anymore so they break down more frequently. Our old Frigidaire lasted 20 years with zero service calls!!

This is a long story. I will try hard to make shorter but need to get out all the details. I purchased this refrigerator (Model FFTR2021QS) from my local Home Depot on 6/6/15 and had it delivered to my house on 6/11/15. About a month later I noticed that I had melted items in my freezer. I assumed that it was my fault for overloading the freezer and blocking out the circulating air inside. I cleared it out and cleaned it and reloaded the freezer with less items.

I purchased a Frigidaire model PLHS267ZDB2 side by side refrigerator in 2/01/02. On 11/7/2015 at approximately 6:30 am, I walked into my kitchen, and was greeted by the smell of burning plastic and metal. After searching through the normal things that you would expect, like the dishwasher, etc. I opened the refrigerator - freezer door, and could not believe my eyes. All of my food was covered and black soot. I will never buy a Frigidaire product again.

Models similar to FFTR1814QW0 - I am the manager of a property rental company and have bought several of these refrigerators from Lowe's over the past two or three years after Lowe's quit carrying the Roper brand that was pretty reliable. The handles break off very easily. I haven't seen it happen first hand, but I've seen it happen twice in one household where they don't even have kids yanking on it and once from about every other Frigidaire fridge we've bought. Also, have had one start leaking after having it for 6 months, still troubleshooting that.

I bought gallery Frigidaire refrigerator, range, microwave & dishwasher from Home Depot just 1 year ago. From day 1 there were problems with products arriving broken in crates from warehouse. To date, I have had many automatic defrosts, 2 in middle of night resulting in water all over floor and food spoilage. There have been multiple problems with ice maker, lines, modules, etc. Frigidaire extended my warranty for 6 months when I threatened to hire consumer atty. Today, again! New parts ordered but meanwhile no ice for at least 12 days. Suggestion for all. Am hiring Ft. Lauderdale consumer Atty. Jerard **. I WON'T BE RIPPED OFF BY big business any longer!

Frigidaire has a no accountability company. There are so many layers to go through to try to get service, and everyone sticks to their script. I bought 2 ref. Aug. 11th from Home Depot online. First mistake of mine, they were delivered Aug. 20. Plugged in in Sept. Tenant notice water leaking from ref. I called Frigidaire and was told would be 3 weeks to service. Waited, serviceman saw problem. Called and said, it was missing a drain pan on top of compressor, so leaking. He could not fix, was not authorized, even though I had what I thought was an authorization number. He was very caring, and said, I need to call Frigidaire. I did, the Frigidaire person said he had a code. I called repair place, left message.

On 9/16/15 I've call customer service at Frigidaire in regards to the breakdown of my product. Spoke with Mary customer service to request repair of the breakdown. A claim number has been created and had a technician stopped by on 9/22/15. As of today this problem has not been resolved Due to part that's needed to be ordered and has been ordered, but for whatever reason it has not been resolved.

I bought the side by side in 2004 Serial #LA40914930 - It is rusting from the inside of the door-where the insulation is to be-to the front of the doors/outside. It is blistered and the rust is running down the front of the doors. I called customer service and they recommended calling a service dealer, which I did. He said there wasn't anything wrong with the seal around the door, and to call Frigidaire back and let them know. So I did and of course they won't stand behind their product as I have seen in other reviews, whether it's new or 10 years old. I also, have a Frigidaire stove that has the same problem-where the glass sets in the groove on the bottom that is rusted also. Can you believe it-I also have a dishwasher. So I was a glutton for punishment. So Frigidaire will not get a good review from me.

I was excited. I was purchasing my own after renting for many years. Especially because the home came with all new appliances. Great!! Well that was short lived and the nightmare began. I closed on my home May 1st of this year. Memorial Day weekend my Frigidaire refrigerator stopped working. I thought no problem, it's under warranty and its new. I called Frigidaire to report the problem, I was told that it would take 3 days for someone to come out and look at the appliance since there were a limited number of service providers in my area. I was not happy considering I had purchased a lot of food for the Memorial Day weekend.

I just wanted to share with the other consumers that this company is absolutely not wanted to deal with. We bought our refrigerator 4 months ago. Unfortunately it is leaking and also it is making very loud and continual noise!!! I wasn't going to write that, if our guarantee helped much so far. I'm so disappointed and I will never ever take the risk to buy that brand again!

FGHC2344KF1 - In the summer of 2010, we bought a Frigidaire Gallery Refrigerator as a gift for my son's home. After just a few months of operation, the self-defrost water collected at the bottom of the freezer causing the bottom drawer to ice up and unable to open. A technician corrected the problem, but it happened again in 2013. The entire time the drawers in the refrigerator section did not work well - items in the drawers freeze. No matter what was done to lower the temperature in the refrigerator section (including blocking the vents), the items still freeze making these 3 drawers totally useless. It is embarrassing to purchase a gift that doesn't work as it should. Would never buy another Frigidaire anything.

Purchased this fridge for our garage for sodas, water, beer, extra freezer. This is the worst appliance I have ever purchased. After less than one year of use, it would not freeze. I contacted Frigidaire numerous times by telephone and "NEVER NEVER" received a call back. POOR, POOR CUSTOMER SERVICE! I would not recommend anyone purchasing one of their products. I remember years ago, my parents would have purchased nothing but Frigidaire or Sears products, can't say that today. Obviously, they have probably farmed this out to China to build for them. DO NOT BUY FRIGIDAIRE PRODUCTS. We Americans control the market - automobiles (remember Studebaker, gone) and many other companies. They do not build a product with care and quality, they do under. Adios Frigidaire. NO NEED TO CONTACT ME BECAUSE I WILL NEVER, YES NEVER, BUY ANOTHER ONE OF YOUR PRODUCTS!

We have been battling with Frigidaire for years to get our Gallery refrigerator replaced. The ice-makers have never worked properly for more than a few weeks at a time. Even their own repair company couldn't believe it hasn't been recalled. When contacting Frigidaire, they said they couldn't locate any evidence that our refrigerator was repaired by their dealer while under warranty. They sent LAR from Wakefield, MA to our home 3 times! Then our warranty ran out and we've paid twice to try to repair it with our own repair company. Now we are stuck with a refrigerator with 2 ice-makers that don't make ice. We had to buy a portable ice-maker to keep in our pantry to get ice. If I could give this company a ZERO rating, I would.

A week after I got my Frigidaire side by side, the handles on the door came off. Why I had crap for product. Any normal person would expect a refrigerator to last at least a year, right? Not Frigidaire Products! On the month and year I purchased it, the Ice maker stopped working. I refuse to spend one penny to have that fixed. Because then I would be facilitating their THIEVING WAYS. Frigidaire sells junk and we pay premium dollars for this garbage, that I couldn't sell for five dollars as the junk that it is.

I purchased a Frigidaire Refrigerator from Lowe's and paid a little over $2,000 for what was supposed to be a good, reliable product. After 1 year, the compressor went out and started making an extremely loud noise which could be heard from the opposite side of a 1800 square foot house. I contacted Frigidaire and they informed me they could not do anything because I was 10 days over my annual purchase date. I was then informed I would have to purchase an extended warranty plan as their plan only covers out to one year.

Back in May I purchased a Frigidaire refrigerator. After a few weeks, in the freezer was all ice, in the refrigerator itself water and ice. Called for service, Frigidaire sent a service man out. After looking at the fridge, he told us the seal around the door was shot and we needed a new door. He said it would take a week. We waited. After the second week, we called, no answer, only to find out that Frigidaire went with a new service contract. This contract is called AWD. We called, a man came and said he would put some kind of seal around the door, plus a few other things. He said it would probably work for a few days, and the same problem would happen. Well four days later freezer all ice, product spoiled. Called AWD, sent a service man out, took pictures of freezer, spoiled product, and said we should hear from Frigidaire.

Called Frigidaire to ask re: returning above the fridge. No satisfaction. Called Lowe’s, asked to speak to the store manager -- Darnell.

We have had our ice maker replaced at least 4 times and it still does not work correctly. Frigidaire stated that if I emptied out two cups of ice a night it would help it to work better. That was their fix. We have an extended warranty but the "big box" company will not longer fix it because it is a manufacture defect. Though the "big box" company is aware of this defect and still sold this product to innocent consumers. Anyone want to start a Class Action Lawsuit? I believe that we all stood up and said we are not going to take it anymore, maybe someone would listen.

LGHB2867PF2 - On November 4, 2013, we bought and had the subject refrigerator delivered to our new home. We paid 2,300.00 for this model. Within the first six months the in door ice maker froze up. Called repairman suggested by Frigidaire. They came out and used a hair dryer to thaw it. It worked for a little while and stopped. I called the repair company again and they came out and replaced the ice maker (under warranty).

My ice maker was leaking after a year. Luckily I had the extended warranty, they replaced the line. Next, the whole ice maker went, they replaced that, then the copper line to the refrigerator had a pinhole in it. It caused damage to my walls and floor and caused black mold. My floor and walls had to be taken up and replaced! I kept calling Frigidaire to complain it wasn't working right, they kept sending someone out to repair a refrigerator that can't be repaired!

The ice cube dispenser is terrible and it would be easy to fix if Frigidaire would just change their design. The cubes it produces are larger than the cube dispenser (photos attached). I am still waiting for them to respond to my email so no consequence yet. Are they that stupid to hire engineers that have no clue how to design/engineer a simple ice cube shoot! After much research I have found that this is a problem on many models so they either know of the issue and don't care or have no clue how to fix it. I am a Design Engineer and will design them a new one for free if they can't afford it. Sorry for the sarcasm but this is very frustrating.

We bought the LGHT1837LP4 refrigerator-freezer with an extended warranty from Lowe's in March 2014. The unit sits in our garage and is opened infrequently, perhaps twice a week. The freezer accumulates ice near the upper right-hand corner where an irregular corner joint on the cabinet prevents a firm seal. The Lowe's dispatched serviceman, from a reputable repair shop we know, replaced the seal when the unit was 12 months old, but the ice build up continued. We have a second service call scheduled next week. I believe the seal failure is due to poor design of the cabinet corner (see photos).

In 2012 we started a long 4-year home remodel that is currently still going on. We started with the kitchen, dining and living room. In November of 2013 we were finally to the point of ordering all the appliances. Thinking that Frigidaire was a terrific company and spending weeks looking at so many different ones I kept coming back to the Frigidaire Gallery at Home Depot. I ordered the stainless steel with smudge-proof Fridge with bottom freezer and built in ice maker (which broke the first 6 months of owning), the dishwasher (which keeps having error messages and I guess it needs a new console already) and the double ovens (no problems... YET).

Bought the Frigidaire set at HHGregg 5 yrs ago. The refrigerator is very cheaply made. The door gasket on the refrigerator has been replaced 4 times at $75 each time. The gasket seal is cheaply made and magnet tears through bottom. The light burned the plastic inside top of refrigerator. I think we have replaced every door shelf, drawer and rails in it because they broke. Water filter is almost impossible to replace. Every time something would get in the electric glass top, a fire would start... that has gotten less over time. The door handle to the stove has fallen off 4 times when opening it to take hot food out.

The ice maker was giving intermittent problems. Repairman was called. Pulled refrigerator out and a large portion of the back was rusted and damage was obviously evident all around the rusted area. This damage had been going on for a long time, obviously. Repairman said this refrigerator was "ruined". As far as I knew, there was nothing going on besides the intermittent ice maker. Contacted Frigidaire, sent in requested receipt and pictures of damage. They would get back to me. They did 5 days later with no instructions. By this time I had replaced refrigerator with non-Frigidaire. They asked me if I still had the old refrigerator, I said no. Then they said they could not help me because they would have repaired the old one (how convenient) and I did not buy a Frigidaire replacement (why should I).

Noisy refrigerator. Right after I purchased the refrigerator I contacted the company and insisted a service person come to check the noise. To my surprise I was told that all of these make noise! I have had many, many refrigerators over the years, none made this much noise.

I bought this fridge exactly one year ago. After just four months I noticed a crack in the door handle where it thins to go over the top of the door where the screw is that holds it on. Two months later it broke completely. This, I was told is cosmetic and not covered however they did send me a "complimentary" set of handles. Within a month there was a crack in the second one at the same spot. Obviously a design flaw and I've seen other with the same problem so you would think the maker of the fridge would fix this. All that is needed is a piece of metal in that part of the handle.

So we purchased a fridge back in March 2015 and 6 months later it broke down! Had to throw all my food away not to mention that I have three children and we had to come out of pocket to eat on a daily basis. They agreed to fix my fridge but would have to wait two weeks!!!! So I called the place I bought it and they offered to replace the whole fridge but not food that I lost... Called Frigidaire and they don't replace food either soooo I lost all my food and money! I WOULD NOT recommend this brand EVER!!!

Purchased 12/14. Delivered to our house 1/15 damaged. Replaced 2/15. Door shelf fell off and cracked, and freezer turns contents to ice crystals and also ice forms all around the freezer walls. 7 SERVICE CALLS AND STILL NOT FIXED. Now they want to replace the doors. They have sent out 4 different repair companies and each one finds something different wrong. I have two handicap family members living in this house and obviously the loss of proper nutrition because of a defective refrigerator is of great concern to me. Frigidaire is not standing behind their product, and I am equally fed up with Home Depot because after many calls they also refuse to stand by us after they got our money for this purchase.

We redid our kitchen in February 2014 and purchased the stainless steel Frigidaire Gallery oven, microwave, dishwasher and refrigerator. Buried in the instruction manual, it says not to let aluminum foil touch the bottom of the oven. I had lined previous ovens with aluminum foil to catch spills, so I lined this oven. The foil immediately adhered to oven and couldn't be removed. Since it was in the manual, I replaced the oven lining.

I purchased the entire Galaxy Collection from Frigidaire at the end of June 2015 as I liked the idea of no finger prints. At first, the dishwasher didn't work and fortunately, the Brick arranged an exchange for another one, a month later. In the meantime, on first use, the water dispenser continued to run up to 10 seconds after you stopped pressing the dispenser. After three service calls and parts, the service technician concluded that it is a design flaw in the fridge, and basically learn to live with it. (Big puddles on the floor, constantly mopping up the water running down the front of the fridge, etc.) I've tried to reach Frigidaire three times through emails. And today, I held on the phone over an hour and finally hung up! Not sure who to complain to as no one at Frigidaire seems to care.

We have had this fridge for 4 years. The upper ice maker lasted 1 year. The cooling is poor. The gaskets don't seal. The lower ice maker pours water. The led light on the door cost 180.00 to replace. Yes, it has a harness with bulb attached. I will never again spend 2 g on a pos.

I saved and saved so I could purchase new appliances for my home. The style, the size and finish I wanted. I finally was able to purchase an refrigerator and matching stove 7/2011. I cannot say exactly when the problem occurred, but on 7/28/2015, I noticed the interior light bulbs melted the interior surface of the refrigerator. I have to believe this was a fairly severe event because not only did the surface cabinet melt, it also melted and discolored (burned) the insulation behind it. Clearly this is a safety issue!

I bought a Frigidaire refrigerator. After a 24 hour cool down, the temperature hangs at 38 to 40 degrees. I find the name Frigidaire very misleading.

I purchased for my mother Frigidaire fridge from Sears in 2010. She lives alone and doesn't cook much except for herself. Two days ago, she smelled burning plastic but could not find smoke in her apartment. She thought maybe it comes from the street or maybe neighbors across the street have bonfire. This senior community is a 3 story building complex where seniors age at least from 65 to 90 years old living inside. Around 4:30 am in the morning, the burning smell so intense but no signs of smoke or fire. She went to kitchen where the smell of burning came from. She moved the Frigidaire fridge away from the wall, the heat and the burning smell was too much. She unplugged the electric cord and opened all windows and doors.

Frigidaire side by side refrigerator freezer bought new at Best Buy. Within couple months, Frigidaire refrigerator and freezer didn't cool or freeze. 70 degrees. Food went bad in both freezer and refrigerator. Customer support is unsympathetic. Waited 2 weeks for technician. And found bad compressor, waited another few weeks for part and waited for technician. Now runs louder than before. Spend money for new refrigerator and had to put up with aggravation. My previous Frigidaire side by side refrigerator went bad in 18 months. Didn't fix because 6 month out of warranty. Also bought new. Will never buy another Frigidaire refrigerator ever again. Frigidaire refrigerator is a piece of **.

We have a 3-year old Frigidaire side by side freezer on the bottom unit. It already has had the ice maker unit replaced. I now have had a repairman come out for my freezer portion. He has had to order a new motherboard and interface panel. I have rust on the back of my fridge. Apparently Frigidaire knew of a problem because they already had a patch kit created for this issue. Problem is with the ice maker fan in back is causing moisture. This has caused the rusting that is not repairable. Now I wake up this morning to find my ice maker full of water, not ice and an error code on fridge and freezer. Frigidaire does not stand behind their products or care about the people who buy them.

LGHT1837LP4 - Bought this mid-priced unit about 2 years ago. It now has a broken door handle, two broken produce drawers (cheap plastic), and the freezer door has always refused to close properly. I hardly ever write reviews, but this is pure junk!

We bought this refrigerator in May of 2014. Within two months, the refrigerator began leaking underneath. We were under the year's warranty, and a service repair person came out to repair the problem. Less than 6 months later, the same issue-water gathers at the bottom of the refrigerator and over-spills out the fridge onto the floor. The same service repair company came out again to repair. It worked for about three months, then, again, leaking. Again, the repairman. Again, the leak. By this time, the warranty has expired, and the same service repair company now wants 80.00 to repair the SAME ISSUE they failed to repair.

I have a Side by Side 2003 Model Frigidaire. The water filters were changed and no longer work with my model. Frigidaire told me that only 2006-2009 models were recalled. They will not come and resolve the problem or even look into the issue. Terrible customer service.

My son purchased our Frigidaire refrigerator through Direct Buy as a gift when we purchased our new home. The fridge came with a 1-year warranty. We have had this refrigerator for 4 years and have spent approx. $1500.00. On delivery the Control Panel for the Water and Ice did not work and had to be replaced. The fridge makes loud gas popping noises - extra insulation to dampen the noise but the fridge continually make these noises. We had to replace the Ice Maker as it does not shut off so the ice will freezes up over the ice maker. We have to continually monitor the amount of ice we may need and empty the rest. If you shut off the ice maker the rest of the ice melts - you have to bag it and place in the freezer. The Waterline continually freezes - have to empty the freezer and place fridge items in a cooler and defrost over 24 hours for the fridge to work for approx. 1 month!!!

FGHF2344MF6: This is the most unreliable refrigerator that I have ever owned. Within the first two months of owning it things started going wrong. The ice maker made six ice cubes a day, the freezer didn't stay cold and three years later, after having repair men come (while still under warranty), it still is doing the same thing. Good thing I kept my 10 year old refrigerator as a back up. One minute the freezer is at 6 degrees, the next it is at 35 degrees without anyone touching a thing and without any frost on the inside of the freezer. I think a generic brand refrig. would be better than this.

Sales associates were not the issue. We purchased a refrigerator that did not cool down when we put our frozen food in it, which measured some coolness, but not cooling down. A few hours later, we called the delivery driver and told him it was not cooling. He said to wait 24 hours, the next morning all our food was bad and hhgregg would not replace the food. I had to call Fridigaire, Fridigaire said they would not responsible to replace food either for a frig that was bad. I was surprised that none were considerate of our loss, You should have offered to replace, I should not have to complain.

We bought a stand up freezer around labor day of 2015 and by June the fan went out! 2 weeks for the part all 90% of our food went bad and they did nothing to replace what food we lost cause of their crappy freezer... Buy another brand! Poor customer service!! Thanks.

The technician left my house after the 7th service call on a refrigerator that isn't 1 year old. The problem is frost build-up inside the freezer compartment in an appliance that is in the garage, so it is opened infrequently - maybe once or twice a day. After adding caulk behind the door seals for both fridge and freezer, replacing the freezer door gasket, replacing the freezer door, and replacing the freezer fan, it now appears that Frigidaire may be on the verge of giving me a new unit. We'll see! The tech who came to my house is dealing with three other Frigidaires that are under warranty and have the same problem. BTW, the service tech said 85%-90% of his calls are on appliances from all manufacturers that are still under warranty. He said the parts used today are ultra-low quality. His recommendation when buying an appliance is ALWAYS buy the warranty. Have a nice day!!

Bought refrigerator 1/19/15 @ Best Buy. Freezer stopped cooling so contacted Frigidaire 7/25/15. Today 8/20, the second serviceman came, as first one suggested replacement. He states will attempt to fix but must be done in his shop and will take a month. This after hours on the phone with customer service, missed work for 2 service calls, freon exposure for who knows how long and now another month!

Kip ** have a Frigidaire refrigerator model # ffhs2622ms3 for about 3 years, also at the same time got a dishwasher that broke down about 8/10/15. I called Frigidaire at their 800# and after several times trying to get the right option I finally got to talk to a customer service representative. He referred me to one company that repairs Frigidaire. The tech came out and told us what was wrong with the fridge and, dishwasher. He stated that it would take 3 days to get the parts.

We purchased our Frigidaire refrigerator model number FGHS2655PF4 in January 2014. By September 2014, it stopped working. Although it was covered under warranty, it took 3 weeks for a repairman to get out here and then another 2 weeks for the compressor to come in. The compressor was replaced but we still continue to have major problems with the temperature in both the refrigerator and freezer. No matter what temp we put the refrigerator at everything freezes. Right now the temperature is set at 44 and half the items were still frozen. I HATE this product and the customer service from Frigidaire is absolutely HORRIBLE. I will NEVER buy another Frigidaire product again!!!

I bought a Frigidaire Refrigerator from Conn's Sugarland in Oct 2015. Since 2 solid months my refrigerator was not functioning. I lost more than 25,00 Dollar food. The Frigidaire representative came and messed up the Fridge more. Conn's rep came 3 times already. I lost many days of work. I am a disabled person now. Yesterday's temp is 47 and 62. (Freezer and Fridge). As of today neither Frigidaire or Conn's has replaced my refrigerator. Conn's has charged me almost 500 in extra warranty, unemployment insurance and many more. Please do the needful ASAP.

My mother bought the Frigidaire refrigerator in March of 2009. The refrigerator was sold as new. My mother had no idea when it was made until she called the company. The rep said "the company would send someone out to fix it and it would cost $300.00." My mother bought the extended warranty, it was covered for 5 years from the purchase date. Now August 18, 2015 the compressor goes out and this is how the company wants to help. If you want to sell a great product or at least stand behind it offer something. It is not like people always want something for nothing, however when you pay a nice amount of money for something you expect it to last and 6 years for a refrigerator to last is unacceptable.

My parents (who are elderly) spent $1800, 9 yrs ago on a Frigidaire refrigerator. Last Thursday, my father noticed the thermostat was hot to the touch. So he called a service repairman, and they set up a time on the following day to come take a look. Well, later that day (Thursday), my parents were in their living room when they heard a loud pop, and then sparks. My father walked into the kitchen where black smoke was coming from the fridge. He opened the doors to the fridge and it was ON FIRE! That's right, flames, smoke, melting plastic! He quickly grabbed a pail of water and put the fire out. (He did unplug it first).

I bought through Home Depot online a 10 cu. ft. Top Refrigerator Model FFTR1022QW on April 5th, 2015 for one of my condos. I have had this unit break down 4 times now, all with the same problems. Fridge will not get cold... Electrolux is the company in which I have to call for service. After 1/4 to1/2 hour waits to talk to someone, usually it takes a week to 10 days before they send someone out. My tenant has been without a cold fridge about as much it worked. Electrolux says it is only a repair warranty. I say I have a lemon. Will never buy or recommend Frigidaire. I am even willing to buy a more expensive one.

Purchased all new appliances for kitchen 12/1/2014. Fridge started acting up in March. Ice maker doesn't shut off so runs until it sounds like it is burning motor up. You have to manually shut ice maker off on outside of fridge and turn it on when you want ice. The motor on the fridge runs loud as well which is not normal. Some days you hear it and other times it is quiet. They scheduled an appt. The tech was no call, no show. Frigidaire never followed up on him or with me. I called again several times when my dishwasher broke a few months later. I am still trying unsuccessfully to get them both fixed and my one-year warranty isn't even up.

I wish I'd seen this website before I purchased two Frigidaire refrigerators. Purchased 6/23/15. Broke after 25 days. It's August 17 and still broken. The part needed is on back order. Frigidaire needs to go out of business or make a complete turnaround in quality and customer service. What good is a warranty if there is no time limit for repairing appliances. Our last refrigerators lasted 20 years. Please also do not purchase from Pacific Sales. Their advice was to buy another refrigerator. No loaner offered. Nothing.

I purchased a Frigidaire refrigerator, model lgus2642lf, on May 1st, 2013 and the unit stopped working. I called the company and said basically too bad. So, they offered me a extended warranty for $270, which they originally said would cost $200. Well, I purchase the extended warranty, and a technician cannot service the product for 2 weeks. Now, if you have a family with children and live in Arizona, you would think a refrigerator would be needed and to be without would really be difficult. I am angry this company would sell a product that can't even work for a couple years, and they can't even get it fixed in a reasonable amount of time. This is the second refrigerator that has failed me over recent 5 years.

My Frigidaire Gallery series fridge is just 2 years old. The plastic is breaking everywhere (bins, clips to housing and support brackets that have sliders supporting drawers), interior fridge housing is showing major stress cracking. I purchased an extended warranty with the knowledge that if the unit is not repairable (interior housing is not), then I get a replacement fridge. Frigidaire is now telling me they won't replace it even with an extended warranty. I'm in the middle of a fight with them to stand behind their product and do the right thing. (I didn't even mention that the ice unit is rusting out as well.)

This is the most insane experience with a company I have faced. We bought our new Frigidaire Refrigerator in February and in July it died (inverter and mainboard issues). I have spent nearly 20 hours on the phone trying to solve this problem. The inverter is backordered and expected to arrive sometime in October. They want me to live my life (with two newborns) for over two months without a fridge or freezer. I'm blown away at the lack of quality of these appliances, poor customer service and ridiculous expectations that I will be okay without a fridge/freezer for an entire season. Unreal. I have never been so outraged by a company as Frigidaire.

I purchased a brand new Frigidaire refrigerator 2 years ago for a seasonal cottage. It worked for 3 months and did not cool at all the following season. The Company wanted to sell me a $214.00 extended warranty for an appliance that was barely used and obviously defective. I will never purchase any Frigidaire appliance again because obviously they are selling products with questionable quality. I have a fridge from the 1980's from General Electric that is still running. The consumer needs to demand better quality.

We bought our Frigidaire Refrigerator 4 months ago. (Model LFHT2131QP0.) The other day as I was opening the door, the handle broke off in my hand. My husband and I are in our 60's and are not rough with our appliances. Even though our fridge is still under warranty, Frigidaire refuses to pay for a replacement handle as they consider the handles to be for "cosmetic purposes only." Whoever heard of refrigerator handles being for cosmetic purposes?? In my 63 years of living, this is the ONLY time I've ever seen a refrigerator door handle just break like that - all the way across. I will never recommend Frigidaire products to another person!

My husband and I purchased a lower end refrigerator from Frigidaire 3 years ago and now it is falling appliance also, have purchased a dishwasher from Frigidaire 2 years ago it leaks. We have had the appliance repaired and was told that it was a design problem. Frigidaire customer service refuses to let me talk with upper management and will only send a repairman out to look at the appliances.

Let me start by saying if you are looking for appliances DO NOT BUY ANYTHING FRIGIDAIRE!! The price might seem better but you get what you pay for!! I have a side by side refrigerator that I have an extended warranty on. I called on 8-5-15 at 8:14 am and was told I would be contacted within 24 hrs. When that didn't happen I called back on 8-6-15 and was told "Oh we're sorry you were told incorrect information. It takes 24-48 hours for you to receive a call." I called back Friday 8-7-15 at 3:34 pm and was told that my issue was escalated to their 3rd party servicers and I would be receiving a call back and that I should have been told 2-3 business days not hours.

After a fire in our home in September 2011, we needed to replace our great GE refrigerator. We purchased a Frigidaire French door refrigerator. We received the fridge in December 2011. By July 2013, we had numerous problems with the ice maker, leaking water. After many calls to customer service and five separate visits by repairmen, Frigidaire gave us a new fridge (same model as the one we bought).

I started having a problem one month after the warranty was up. I was lucky because I had purchased the extended warranty. I have had the icemaker replaced 4 times, that didn't work. They replaced a water valve, installed a heater kit and that didn't work. Now I get bulk ice and not ice cubes. I purchased the refrigerator in July 2011. My service man has tried to call warranty and tell them he deems the unit as unrepairable, he gets the run around.

FRIGIDAIRE PROFESSIONAL SERIES MODEL # FPRU19F8QFA. Refrigerator stopped working after 5 months!

Purchased an expensive Frigidaire Gallery. As soon as the short one year warranty expired, it no longer would make ice or dispense water. Technicians tell me it is a known defect that has no fix. Frigidaire customer service has been nothing but a waste of effort. I have called repeatedly for months now, and am told parts are on the way to fix my refrigerator, to then be told there are no parts on the way. It has been nothing but a frustrating expenditure of time and effort to repeat my story over and over, and am told conflicting things, and nothing ever happens. Do not purchase this product as it has a defect, only surpassed by the company's refusal to offer any solutions. If you already purchased, and have similar experience, contact me at ** as I am considering filing a class action lawsuit. Nothing else seems to get their attention.

New refrigerator ice maker did not work, called and repairman came and replaced the ice maker. 40 days later that ice maker quit working and set new appointment for another repair/replacement of the ice maker.

Purchased Frigidaire refrigerator LGHN2844MF on 06/27/11 and today (08/03/15) I noticed that the factory installed light bulb burnt two hole right through the top of refrigerator and cracked the plastic about 2 inches long. I saw another post indicating they experienced the same issue with the lights. The ice maker stopped working after the original 1 year warranty.

Purchased a Frigidaire gallery refrigerator. Total crap. Never spent so much on a fridge and have never had such a ** product. More ice on the walls of the freezer than in the ice bin. Now I'm bailing water out of the fridge. Seven months and no fix. Just the run around. ** product.

I recently purchased the Frigidaire Gallery refrigerator in February 2013 (a period of 2 years and 5 months ago) and I have been experiencing numerous problems with the product. The ice maker and water dispenser no longer work, and the fridge does not stay cold enough so my food has gotten spoiled and gone bad, and now there is the error code "SY EF" on the door of my freezer.

We purchased a Frigidaire gas range and refrigerator from Lowe's in May of 2015. We have already had a repair person for the range here because a burner wouldn't light. We absolutely hate our refrigerator and trying to get a repair person here to repair it is unbelievable. The stove repairman said "I only do stoves". The refrigerator door doesn't shut unless you manually shut it, the door squeaks when you open and shut it. When it turns on it has a rattle like eggs boiling in a pan. I wish we had our old Kenmore back as there was nothing wrong with it - just went stainless steel not beige. The person we gave our old refrigerator to said she also purchased a Frigidaire refridge and needed a rubber gasket and was told "we will send it to you as we have. No one in your area to fix it".

Delivered in April 2015 and food was slowly spoiling. Weeks later isolated the problem to fridge temperature not being cold enough. Minimum temperature is 39 degrees F. Frigidaire referred me to First Class Appliance to have unit repaired. On 7/8/2015 First Class reported 3 different parts need to be replaced on fridge: motherboard, ice dispenser, temperature sensors. 7/24/2015 parts still not available and Frigidaire says there is nothing they can do about maintenance company, they will not reimburse for food, they will not take back the defective fridge. I have to wait until 7/29/2015 when parts may be available but according to Frigidaire, if the parts are still not available, I will have to wait until they do become available. With food spoiling potentially harming my family, this should not be the case.

Purchased all new Gallery series for new home. All 4 are well below our expectations!!! Ice maker quit on fridge shortly after warranty expired. Technician came out, said it was so complicated, he couldn't fix. Frigidaire sent icemaker at my expense for me to install... wrong part, not even close. They don't offer part to replace ice maker. Tech says he can't repair. I've exhausted over 4 hours on phone with customer service to realize there is no customer service at Frigidaire!!! I would not purchase or recommend anyone else to purchase Frigidaire product again.

Door handle broke. Plastic shelf above drawers broke. Plastic bar to hold in items on door broke. Fan to cool sealed coils in back did not break! But a piece of insulation from somewhere in back fell into the blades and jammed them (this took a repair visit and was more expensive than the other actual broken pieces!!!!).

On March 2014, I purchase my kitchen appliances at Brault and Martineau and 2 months after I had a problem with my dishwasher, the technician said there was a problem with the motherboard which needed to be changed, so I needed to wait until the parcel arrived. After it was repaired, a few weeks later the dishwasher started to leak. So before it damaged my kitchen, I called the company Frigidaire to come repair and I noticed that the dishwasher had damaged my counter too.

I bought a side by side Frigidaire 13 months ago from Lowe's of Florence SC. Now that the warranty is expired I have a major problem with the temperature control - went bad. The freezer defrosted leaked all in the floor, and the cold side temperature side rose way above healthy temp. The tech claims this is a frequent problem. If the maker of this product is aware why on earth would they not correct the problem? It is now going to cost me $ 250.00 after paying over $900. Do they not care about their reputation? I will never buy another Frigidaire product.

Bought a black side by side Frigidaire fridge a year ago... Got woke up middle of night with a kitchen full of smoke and sparks coming off of the back of fridge. There's a black piece on the back of fridge on left side that caused the fire. We are now waiting to see what Frigidaire does for us.

Shortly after Christmas, my elderly mother who lives alone far away from me bought a modest Frigidaire refrigerator and had it delivered to her home in Terre Haute, Indiana. In June 2015, she noticed that water was leaking inside the refrigerator compartment and called for service from the manufacturer. This has been going on for nearly two months and has been told by both companies that they are "sorry" for our inconvenience.

My French Door bottom freezer Frigidaire refrigerator which I purchased less than two years ago suddenly quit working two days ago and displayed an error code SY CF on the screen. One year earlier the freezer ice maker quit and two months the top ice maker quit feeding ice properly. After calling the repairman in he said the control board was fried and replaced it for $400. This is the worst appliance I have ever seen and can't believe I didn't buy an extended warranty. The repair guy suggested putting a surge protector on the plug in as the control board is very sensitive to power surges but wait five minutes to plug in the fridge after installing the protector.

FHHT1831QE - The handle has now broken twice in less than 6 months and Frigidaire said "OH well it is cosmetic. We will send you another." Do not buy Frigidaire/Electrolux - does not stand behind their products. The refrigerator is loud and pieces snap off easily.

We purchased a Frigidaire Side-by-Side with ice in the door. Number one, it is only a year and a half old and the freezer is icing up but besides that, we had a problem with the ice maker not making ice. So we called for service and was given numbers for service in our area. I called the numbers repeatedly but never got a return call. So we called Frigidaire back and was told they would send a new ice maker and that was easy to change them out. That was July 2014. Now it is July 2015 and the ice maker is not making ice again. We were told by Frigidaire that when we installed the ice maker (as we were told) that the warranty was voided.

Our family is extremely disappointed in the customer service we received on Friday, July 10, 2015. After purchasing our refrigerator only seven months ago, we were shocked to find that it was not working. When we called customer service and spoke to a representative, she told us that no one could come out until the following week Thursday. My wife, very imprudently, told her that my mother needed a refrigerator immediately because she is diabetic and undergoing chemotherapy treatments. We rely heavily on the refrigerator for her medications.

About 4 years ago, we purchased a high end Gallery Series Frigidaire refrigerator. Within the first year, the ice maker went out in the door and the control pad on the door stopped working. It was right when the 12-month warranty ended. Frigidaire after repeated calls agreed to pay for parts but no labor. So I had it repaired. The ice maker never worked again. Repairman said it could not be fixed. Now the freezer will not hold a freezing temperature, keeps fluctuating between 15 and 30 degrees. This has by far been the worst refrigerator we have ever had. After 4 years and $1800 for initial cost and who knows what this repair will be cost, we are out of luck. I would not recommend Frigidaire to anyone.

It broke at nine months. Four repairmen and five home visits and they finally decided to replace. It has been six weeks since we started this process. They are always polite but I am still without a refrigerator. They are going to try to order another one in the next five working days. Then have it shipped. I really don't believe them anymore.

Bought a black finish side by side Frigidaire in 2013. 2015 woke up to smoke filled house. Flames coming out of bottom back left side. Could have died in my sleep. Someone needs to recall these. Very dangerous. Stay away from Frigidaire.

Purchased the whole series of the Gallery. 14 months later, the icemaker is completely rusted. Called Frigidaire to find out what can be done. Was told that it was impossible to rust. Out of warranty. I asked to purchase a new icemaker drawer with the metal components. I was told they would not sell it to me because I am not a licensed contractor. I would have to use one of their service vendors.

My freezer door leaks and icicles form under the edge of the door. The fridge is 2 years old. I have not contacted the company yet. I hope it's an easy fix.