Frigidaire Refrigerators Reviews

We bought our Frigidaire Gallery refrigerator 18 months ago. We have gotten used to the whining coming from the fridge when it makes ice. We have also gotten used to water forming on the bottom of the ice maker which restricts the rotation of the ice from the back to the front of the tray. When we try to push for ice, there's noise but little to no ice comes out, even though the basket is full of ice. Four weeks ago, the temp of the refrigerator section began fluctuating from 33 degrees to 55 degrees and back down again. We are working with a technician, assigned to us from our home warranty company, who told us that ours is the fourth Frigidaire refrigerator he has worked on in the last 30 days with the same problem. He stated that Frigidaire is aware of the problem (not defrosting properly) but has been slow to respond. Per the tech, we have to wait two weeks while the tech tries to get this resolved with Frigidaire. Totally Unacceptable!

Frigidaire Gallery 27.86-cu ft French Door Refrigerator with Dua - This refrigerator has been a nightmare ever since we purchased it Aug. 2016. Under the 1st year warranty Electrolux sent a repairman out 3x because the top ice maker stopped working and the refrigerator and freezer temperature fluctuated high and then low. We had to throw out 3 full refrigerators full of spoiled food. WE CALLED CUSTOMER SERVICE. They don't seem to care, all they do send another repair guy out 2 weeks after the call. Now our year warranty is up and we had to buy the extended warranty because we didn't trust the refrigerator.

I purchased this Frigidaire Side by Side French Door refrigerator because I already had Frigidaire Gallery appliances (both an electric stove and a microwave oven which are years old and working fine). Upon installation, my new Frigidaire Gallery did not function properly because it was not cooling as per the manufacturer's manual (it took over 24 hours to cool and had to be set at the lowest temperatures possible). After it cooled, we turned the temperature back to the manufacturer defaults (0 degrees for the freezer and 37 degrees for the refrigerator). Then the unit froze any item in the refrigerator side that was next to the wall separating the freezer side (liquids, eggs, vegetables, etc.) and I had to move them out/away from the wall separator for them to thaw (or put some of the items outside of the refrigerator).

My wife and I bought a refrigerator as well as a dishwasher and within a year started having issues with both. I have been able to do my own repairs on the dishwasher to keep it up and running but with the refrigerator, that was a different issue. It started freezing up in the back making the ice and water dispenser inoperable. We would be able to defrost it using a hair dryer. We also had a few people come out to look at it. The latest was an actual Frigidaire technician. Even he didn't know what was wrong with it without consulting the company.

Purchased on 5-2017 and professionally installed. 1 door bin broke already will not warranty it, they know it's crap. 2 icemaker makes bad noise even when icemaker is off. WORST PURCHASE OF MY LIFE NEXT TO SAMSUNG WASHER AND DRYER.

I am on my 5th repair and it's still not working properly. On top of that, the repairs that were done left a mess on the seal - greasy silicone on the door in order for it to seal properly so the crisper wouldn't freeze over. It started with condensation dripping from the water dispenser, which took 5 service calls and various parts to replace. In-between the crisper started freezing, so the manufacturer's technician called for silicone to be seal the box in case warm air was getting inside and greasy silicone around the door seal, both making a huge mess and leaving a greasy residue on the seal. Now the fridge temp control is not reading the temp properly, so I don't know if the fridge is cooling down to the correct temperature. This is so unacceptable, and their only response is that they warranty only repairs and will not replace the unit.

The 20F2QW freezer was 2 years 2 months old when just stopped cooling. I looked up reviews and this model and the 17 QW had lots of complaints that freezer at about 2 years quit suddenly and can't be fixed. I called for service and repairman said was compressor and not worth cost to fix. I called Frigidaire and was told there was no recall for product and since it was over a year old couldn't help.

I purchase my Frigidaire last September in 2016. Since the second month of use I started my nightmare. Starts liquid, not frosting, not cooling enough and so on. It has been a year and I have had the technicians at my house for the 5th time already, taking care of the same problem and still can't figured out what the problem is. I call Lowe's a million times and they said is Frigidaire problem then I call Frigidaire and the lady was awfully rude, she told me it is Lowe's problem because the extended warranty and that they have nothing to do. Frigidaire I'm the one who have the problem and it has been a year already, as a brand you are not competitive. I WILL NEVER, NEVER buy anything made of your brand. The worst and most expensive experience I had. Your products are made thinking only about profit but not to satisfy customer needs and your poor educated employees make it worst. Poor choice???

I have a four year old Frigidaire French door refrigerator with the freezer on the bottom (model no. FFHB2740PS1). The ice maker began to stop working intermittently. I replaced the ice maker and solenoid valve twice. The problem persisted. The last technician told me that there was a design flaw with this product that Frigidaire was aware of, and had a possible fix. That fix included a kit consisting of a foam insulation pad for the back of the unit plus several replacement parts for the inside of the ice making unit. I agreed to try the repair.

The brand is no longer what it used to be. That's what made me choose the brand. So disappointed in my model. Top shelf has water filter and another motor (vent) jutting out taking up much needed room on top shelf. It also freezes anything near the vent. Fridge makes so much noise all day. Ice maker jams often. Not enough inside shelf space for family of 4. Plastic shelves not strong enough to hold weight. I have broken shelves, (1) year. Freezer has one small bulb so cannot tell what's on other shelves beside top one. Too bad. So sad.

We purchased a new Frigidaire refrigerator for one of our apartments in July of 2016. The fridge was not able to keep food consistently cold, and things kept freezing and melting in the freezer. In July of 2017 we put in a service request. The service company that came, Suzur Electronics was terrible. They were rude and the technician reported that he had no idea what was wrong with it, but ordered some parts and came back and replaced them. He never told us when or if he was done. He just left.

I have a Frigidaire fridge. I bought on 2/27/2017. The wall in the freezer is not holding the shelves. First technician tried to repair it with silicone. Technician mentioned about epoxy glue in the shelves but I would have to take everything out turn my refrigerator off for it to be repaired on a new refrigerator. And the ice maker bucket is also broken. To say the least I am not happy with Frigidaire refrigerators and the warranty.

I purchased a new Frigidaire refrigerator at Ivan Smith on 3-3-15. In June 2017 I had to have a repair company come to my house twice to repair the refrigerator. The fan in the freezer had frozen up and was not able to push the cold air up to the refrigerator. I lost most things in my refrigerator. In August 2017, the fan froze up again and once again I will have to throw away most of the things in my refrigerator again. I called Frigidaire and they provided no assistance and could not tell me why my refrigerator fan kept freezing up on a 2 1/2 year old refrigerator. The girl I spoke to told me, and I'm not kidding, that they had no one at Frigidaire that could assist me with this problem. I then called Ivan Smith requesting their assistance with this problem. They provided no assistance either even though this was a fairly new refrigerator that I purchased at Ivan Smith.

Our new Frigidaire Gallery refrigerator was installed 03/23/2017. My husband didn't want a Frigidaire product but I really liked the looks of this one and it was size we needed. We all have a tendency to buy and THEN when dissatisfied we look at the reviews. Well, we're having same problems as others with this refrigerator. Don't understand how Frigidaire is allowed to keep making these. Also, Lowe's is hurting their reputation by selling them.

My ice/water dispensers have not worked properly since the day my fridge was delivered. First, Lowe's did not install a cord for the water. They sold me a 5' cord, and it needed a 10' cord. So the delivery man threw it at me and told me to get a 10 foot, and to install it myself... "It's easy." I called for 3 weeks and they claimed they didn't have a 10'. Finally, talked to Lowe's Service Advantage and they had someone come out to install the 10' cord, but this man determined something is wrong with the fridge... It still didn't work. Again, Lowe's Service Advantage had their service repair people come out. They claimed they didn't have the part. They would return once the part was received.

We are very unhappy with our Frigidaire Gallery Refrigerator model FGHC2331PF6. Not only does the ice maker underperform at making enough ice, but the ice it does make is larger than the hole for dispensing it, so it almost always gets stuck. Also the seal to the freezer door often pops loose when you use the refrigerator door, so you need to check that the freezer is still closed. It's a very annoying appliance overall.

On 10/26/ 2015, I purchased a Gallery 26 cu ft Side-By-Side refrigerator with single ice maker-stainless steel-energy star from Lowe's of S. Jacksonville, Fl. - model # FGHS2631 for $1,300.00, plus $120.00 for an extended warranty. I have been dissatisfied from day one and it gets worse each day. The ice maker is a disaster; ice gushes out like an avalanche and goes all over the floor; it makes crushed instead of cubes and clogs the opening which turns on the water that pours onto the floor.

We purchased three new Frigidaire appliances for our kitchen in 2014. 6 months into owning our Frigidaire Gallery Fridge the ice maker stopped working. For months we could not even get someone in to service it. "No one in the area that can handle the problem" frigidaire said. Finally someone came out, fixed it, a week later broken again... Since then we have had Frigidaire tell us that it is not their problem, not under their manufacturer's warranty. Hired and paid Sears who came out 4 times.

We purchased a new gallery Frigidaire on January 31, 2017 for our daughter's first home & we did not turn it on until May 1, 2017 when she moved in. On July 21st she called us saying it was not cold so sure enough it was at 43 degrees... called Frigidaire for service in our area (only 1 place of course) they were great came same day... needs Freon...??? Are you kidding me??? This is a brand new refrigerator... They cannot fix it so call Frigidaire again & their response "sorry it may be 3 business days before we can locate a servicer in your area..." No food... no problem... we will just hang until you can accommodate us Frigidaire... NEVER AGAIN & thankful for excellent customer service of LOWE's who stood by their policy of CUSTOMER SERVICE!

We purchased both a Frigidaire gallery refrigerator and stove. Less than 2 years and both LED's are not working. We contacted Frigidaire and they do not stand behind their products. We were told that they only have a one year warranty but they could schedule a repair appt for us but had no idea how much that would cost us. Save your money and go with a solid company that stands behind their products!

I purchased a Frigidaire refrigerator 2 years ago with extended warranty, thank God. Water drips continuously from bottom of freezer. Service came out and attempted to repair it. It got a little better. I was suspicious when the serviceman told me to push the door hard because it needed help closing. Now a few weeks later it is dripping water bad over all my food. There are dead ants in the fridge. This is costly and frustrating. We are both elderly and disabled and simply can't afford this. I can see that the seal on the door is bad. Hope they fix it or replace it this time. Would not recommend anyone purchase this product.

Purchased a refrigerator 2 years ago. Freezer never worked good. Now hardly working. Called the company and they were no help. I feel they should stand by their product. Instead they gave me phone numbers of people that will come and fix it, but I'll have to pay for it. I think something that cost so much should last more than 2 years. Will NEVER purchase this brand again.

After 19 yrs my Maytag refrigerator stopped working. It was a great refrigerator & never had a problem. I went to Lowe's as they had a sale and bought a Frigidaire 18 meter replacement. I should of returned it immediately as I could tell it was poorly made, the shelves were unsturdy but I live alone, am a senior & disabled so thought I will just keep it. I had bought three appliances that month not all on the same date & I got confused or I could of had it fixed or returned. Now it is 2 years old and all the plastic bars that hold in your items on the side doors are broken so I have white duct tape on all of them. Plus I have to keep a towel on top shelf as it leaks from the freezer. When Lowe's brought it over they did not even set the control buttons on normal settings, so all my ice cream melted & it caused a mess. The control button to the freezer you cannot change unless I get a blow dryer out as it gets frozen.

Within one week of purchasing our French Door Frigidaire refrigerator in July 2016, the ice maker was leaking. Since then, we have had a repair company out 10 times and the 11th will be tomorrow. After speaking with representatives from Electrolux for almost a year trying to get this resolved, I emailed the CEO and another bigwig whose territory is North America. I finally was offered a new unit with the stipulation that we pay over $200 for installation and delivery. This was a defect in their unit that was never fixed and we would be taking money out of our pocket to take our chances on another malfunctioning refrigerator.

My husband and I thought we were buying a refrigerator that was the top of the line cause our last one we had was by Frigidaire and we had that one for over 12 years or more before it stop working, but the one we brought on September 10th 2016 has been giving us problems ever since we've purchased it. The smell coming from it is very very bad, we've had 7 technicians to come out to fix the problem but all has fail. Everyone that comes to our home smell it also. They say why don't they just replace it with a new one or take them to small claims court. They have a big hose coming out the back of my refrigerator and this not how we purchased it. I will never buy a Frigidaire product ever again.

Failed ice maker twice (Frigidaire FPHB2899LFB), failed condenser fan once, failed main control board twice! All after a year and a half. No help from Frigidaire because I did not purchase an extended warranty! Now sitting in the garage with no chance of selling even if I repaired! When I posted my comments on Facebook, Frigidaire was quick to respond with a contact number "so we can help!" What a joke! Made them look good but sorry, you should have gotten the extended warranty! I replaced with a Samsung!!! Sorry, I can't rate this a big Frigidaire ZERO. Don't buy!

Brand new Frigidaire Refrigerator broke after ONLY 4 years! It's my understanding that the average life of a refrigerator is 13 years. I bought a Frigidaire and it somehow got a puncture in the Freon line, which isn't even exposed. It turns out it's more cost efficient to purchase a NEW refrigerator than to fix this one! I am very disappointed in the life of this fridge and will not be purchasing another Frigidaire.

I bought this Gallery side by side refrigerator 11/16. I live by myself so the appliance gets gentle use. I had noticed a few weeks ago a large icicle was forming in the freezer in the area below the ice maker so decided to call Frigidaire as it is still under warranty. The person I spoke with told me multiple times it sounded like I was leaving the freezer door ajar. Please. I'm 67, I have left a door ajar, and this is not a result of that!

March 2016, my husband and I purchased a Frigidaire refrigerator French door with the ice maker unit inside the refrigerator. Worst decision we ever made. The ice maker constantly dripped water into the small tray outside of the door. Had to have the ice maker replaced once already and had to have repair man come out again because there was so much ice buildup on everything that it quit working and now it has stopped again. I WILL NEVER BUY A FRIGIDAIRE APPLIANCE AGAIN.

We purchased a Frigidaire Gallery fridge about 2 years ago. From the very beginning the water dispenser never dispensed cold water... It was room temperature. Within 6 months the display no longer displayed all of the characters so it is hard to read the display. The grill at the bottom of the fridge broke off. The ice dispenser requires a lot of patience. The ice maker in the freezer itself doesn't shut off despite the arm lifting to alert the fridge to stop making ice. The fridge has started to make strange noises that weren't there before. For a fridge that cost us almost $2,000 I expected way more stability than this piece of crap has. I'll NEVER buy another Frigidaire product again...

I purchased at Home Depot Online Store, one (17 Cu. Ft. Manual Defrost Upright Freezer in White) in April 4th - for an old lady - she received May 2nd. Then found out it is not working. The technician came to check it out, the gas was missing from the unit. Received another one, and the second one is also not working. Everything I put it there went soft/ wrong! Called them I would like to return. They said there is no return just the technician will come out. I do not understand why I cannot return the unit if it is manufacturer default. Why should I keep it for over $800 if it is not working?

DON'T BUY FRIGIDAIRE - Have a 11 month old top of the line gallery refrigerator. Quit working, still under warranty by one month. Report to Frigidaire customer service, they schedule repair service - 5 days wait. Shows up doesn't have capability to fix it - catastrophic failure of sealed system and compressor. Call Frigidaire customer service back. They schedule another repair company - another 5 days wait. Shows up today, yep you have a catastrophic failure of the sealed system and compressor. He can fix it, but doesn't have parts - another 5-7 days he says. Frigidaire customer service unsympathetic and dysfunctional - they knew what was wrong but didn't tell the 2nd repair company. They knew the first company doesn't have capability to fix everything, but send them to anyway. No "we're sorry", no offer to help anything. Asked for customer service person's name and was disconnected.

I will never buy Frigidaire product again. Refrigerator was used in one person adult household. Low careful use on Frigidaire model FFHT1826WL0. Shelves break inspite of light careful use. Frigidaire must be making a bundle selling replacement door shelf parts.

Bought a brand new stainless fridge less than a year ago. Within the first TWO MONTHS it started making really loud noises and within a day of that, the fridge stopped working completely. Lost all our food. Called Frigidaire (who seemed to care ZERO) they sent a repairman who said this happened all the time with Frigidaire. After several visits and trials from this repairman, fridge started working again. Fast forward 3 months later and the exact same thing happened again. Lost all our food. Frigidaire sent same repairman. He came once and tried something which did not work. Came back with another part and fridge started cooling again.

I just wanted to warn you should you be considering purchasing any Frigidaire or Electrolux products - that they have really gone downhill and would advise you NOT to purchase. Some facts below; Purchased: Frigidaire Counter Depth Stainless Steel for ~ $2400. Frank's Electric actually comp’d me on the ice maker a 3rd time as well as other parts). Total spent on repairs so far nearly $1700. Early this month, the ice maker and the water dispenser (interface board) failed again AND the back of my fridge is a block of ice due to poor insulation, a known defect. To make this refrigerator 100% operational, it would cost me another $200 minimum in labor + the ice maker $125, the interface board $$160 and valve $95 or another cash outlay of $603.75.

Side by side refrigerator - Problem after my son fell after having surgery a few months because we woke up to the water running out of the ice maker for the 3rd time and he slipped because the water was all over the floor and now the refrigerator side has stopped working and the representative said that couldn't get a service request until Monday June 19, and I asked about my items that can spoil and the representative said to put it on the freezer side and I said, "Milk and fruits. That's ridiculous." I am sure that will say again that I didn't call in because they are always losing my appointments and sending inexperienced technicians. I have had numerous problems after purchasing the item within only one month and they wouldn't replace and they only want to keep patching it up and the item is not a year old yet. I am frustrated due their negligence and lack of concern.

Bought a Frigidaire Gallery fridge & it worked great for 2 months producing ice. Then it started producing little by little until it quit. Called & the repair company knew just what to do as Frigidaire is known for faulty icemakers. They had to order a new ice maker on the market they have been replacing in all the Frigidaires. Imagine that a company selling a faulty product & knowing it! Repair man came a second time to install the new unit & discovered this fridge already had the new one in place. Must be bad so he replaced it. A cube here, a cube there so we called a third time & he did a diagnostic test & everything checked out perfect.

Just bought a refrigerator & dishwasher in Dec 2016. My ice maker is so noisy it wakes me up at night. Ice maker has to be turned off manually. When you open the bin to get some ice, it's so full it spills out all over the floor. Repair man came said there's nothing he can do. Called me two weeks later & said he had a new part that would take care of the problem. When he got here the part wouldn't go on. He called Frigidaire & they told him it only worked on a back mount ice maker not a side mount. Company said there's nothing they can do. Told me to bag the ice or throw it in the sink.

We purchased the bottom freezer, french doors refrigerator model # FGHB2869LF4 and within 3 years the ice maker went. I read online a class action lawsuit with a faulty ice maker. I bought a sensor to fix it and still didnt work. GARBAGE! Then year 6 comes and it stopped cooling. The repair technician worked with Frigidaire support and both control boards went bad and the evaporator fan - totally $700+ in repairs. It's 6 years old! Every other fridge I had lasted more than 10 years. The repair tech told me NEVER buy a Frigidaire as they are garbage and he is always repairing them. Lastly, we noticed it was rusting in the back near the ice maker. The tech said the rust was a result of sweating because of the poor insulation near the ice maker on the fridge. I will NEVER buy Frigidaire ever again. I am replacing this piece of garbage with a Whirlpool recommended by the technician.

My husband and I bought a stainless steel Frigidaire refrigerator; french doors with the bottom freezer. We bought the extended warranty and a month after the warranty was up we started having issues regarding our refrigerator. The temperature of the refrigerator would go up and come back down and go back up and come back down like a yo-yo. When we called the manufacturer and asked if they could help us or redirect us to someone that may be able to repair this, they were not helpful and my husband and I were left to our own devices.

I bought my Frigidaire 2 years ago. It has been out of service 6 months total since I have had it. The service department keeps telling me they would send out repairman. Until A and E said it was nonrepairable. So now they are supposed to replace it or pay for it. And the warranty company keeps telling me that it is under review. Going on 2 months of not working. And no one will do anything about it. NEVER WILL I BUY THEIR PRODUCTS AGAIN.

Refrigerator was delivered 18 months ago without box. At first was working with very loud noise every time making ice. Bought all matching 3 pcs at Home Depot who takes no responsibility. Called Frigidaire as soon as it was installed and now I've had 3 technician visits and they want to send someone else AGAIN!!! Every time I need to take the day off and wait for service people to arrive during the hours window. Last weekend woke up to a very loud bang. Came down running thinking something exploded. Couldn't find any intel. I opened the of the freezer door. I saw a huge crack from top to bottom on the inside walls. Frigidaire isn't backing up their products. They defiantly need to stop the sale of this product and have better service. This is just horrible. We should all file complaint to the manufacturer. Something should be done.

DO NOT BUY FRIGIDAIRE APPLIANCES!!! 18 mos, $6500 for all 4 kitchen appliances. To date, DW was replaced after 30 days for not working at all!! Ice making issue in fridge took 6 mos to iron out and then reared its ugly head again 6 weeks ago forcing me to purchase a 1 year warranty to correct yet again!! Now the Microwave needs $387 worth of parts/labor to correct a loud, noisy fan. Wouldn't be a concern if I'd paid $861 for a 3 yr extended warranty!! WTH is going on here??? If I can save anyone from going through this BS, it's worth my rant...

We bought a Frigidaire Galaxy because old one died. Purchased July 2016 and upon delivery NEVER COOLED BELOW 44-48*. They have sent MULTIPLE repair guys changing parts more than once and still the same. We have to throw food out weekly and spent crazy amount on replacement. Now can only buy minimal and still throw out and find out today FRIGIDAIRE will NOT replace it until they spend 4800-5000 in repairs??? WTH... This is POOR CUSTOMER SERVICE and they do NOT care. I will have to take the next steps because they won't help. I do not have money to buy another new refrigerator and can't understand why they operate like this. FRIGIDAIRE PLEASE help ME and RESTORE your CREDIBILITY.

This is my second stainless steel side by side Frigidaire refrigerator, FGHS 2655PF. I have had repair men out four times because the shelves keep coming loose from the liner wall. The basket fell on top of the plastic pull out bucket at the bottom and cracked it. The last repairman said Every shelf is detaching from the wall liners because there isn't anything substantial for the shelf to attach to. He told me they aren't designed to hold much food. The shelves aren't strong enough. Fortunately this ice maker works great, but there is a cracked plastic shelf, a cracked vegetable drawer, and the bottom shelf on the door has a broken hook that attaches to the door. They also tried to sell me filters for $40 every 6 months. They also have a empty Cartridge "By Pass Filter" for $43.65. They told me those cracked & broken plastic items are all cosmetic and not covered by warranty. I think you're supposed to only hold TV dinners in the freezer, not real food.

We bought a 26-inch Frigidaire refrigerator from Lowe's in November 2016. We did buy the extended warranty which was good. The repairman for Frigidaire has changed our ice maker 3 times due to a loud popping sound that happens a few minutes before ice drops. Tech said if he had to change again he would call Frigidaire, but from what I read they do not admit there is a problem. At night we now turn the ice maker off. We are so disappointed in this refrigerator.

I purchased a complete Frigidaire kitchen appliance suite from Lowe's in March. I have had a problem with the refrigerator making strange noises every time it goes into the cooling mode. It only lasts about a minute but is quite annoying. Needless to say after contacting Lowe's and getting a service appointment scheduled, they called to say they needed to order a part. Now how would you know what part to order if you hadn't even been in my home to diagnose the problem? BINGO! They knew by my description what it was. How Lowe's can sell appliances that have a known problem is beyond me! I have wasted 2 days on this new appliance and swear I will never deal with Lowe's or Frigidaire again!

I have had the ice maker in my one and a half year old $3,000+ refrigerator repaired three times. Still not working. Disgusted with Frigidaire. Also, bought a matching dishwasher at the same time. That only needed one repair --- so far. BUY THE EXTENDED WARRANTY or better yet, buy a different brand.

We bought our refrigerator in 2013, we paid over $1,000.00 for the side by side, from Lowell's Hardware! We have a warranty on it until 2020!! Well I don't think this thing will last that long!! Our 1st year the ice maker went out on us, had to be replaced, the 2nd. year one of the shelves fell off 3x's! Now this year 2017, another shelf fell off right above the other one that is still missing because we got tired of replacing those Plastic shelves... They're not worth a damn! This Fridge isn't worth the money we paid for it, and wish I could REPLACE the whole thing!! I feel like I've been taken advantage of and wasted our hard earned money!! It's been nothing but a headache since we bought it!! What has happened to your Product? I'll never buy another Frigidaire, NEVER! It's a piece of Junk! Model # ffhs2311pf2 & Serial # 4A33510351& Store # 2311 Terminal 8.

We purchased the gallery kitchen appliances in August 2016. On Christmas day, I was cleaning a glass shelf it shattered all over my kitchen. I was told by the company that a shelf was cosmetic and I would have to pay to replace it. Little did I know this was the least of my worries. A few weeks later another shelf shattered. I realized that everything in my chill drawer and the vegetable drawers were freezing.

I bought a really nice French door Frigidaire Professional Series Fridge in stainless steel. The ice maker started acting funny so I called customer service. Inside the fridge there is a sticker: "For product questions, parts or service call..." I explained that the ice maker was putting out massive chunks of ice, shaped like the bin, meaning water was filling the ice bin and then freezing. The customer service rep's response was for me to "use ice more frequently" and to "take the bin out and shake it twice a week." I told him this was a new thing and that something was wrong and I needed it repaired. At the end of the call he actually said: "I'm so glad I was able to answer your question today" and then proceeded to try and sell me water filters. I told him that actually no, he did NOT help at all, but that did not faze him.

Rusting from inside out - (back of unit all rusted) 20 repair calls to fix ice maker - Horrible Customer Service - unit is 4 years old. Of course the factory warranty covered the ice maker repairs but what good is a warranty when they have to make (and nobody believes this but it's true) 20 (TWENTY) service calls to fix the ice maker. Now I pull it away from the wall to clean floor and find the backside is rusting. This time it's going to the curb - NEVER NEVER NEVER BUY FRIGIDAIRE - JUNK JUNK JUNK.

Our Frigidaire side by side caught on fire 2 nights ago, in the middle of the night. It was burning from the inside out, on the refrigerator side near the top (see pictures). Luckily my fiance had gotten up to get a drink of water. I heard him yelling and woke in a foggy haze of a wretched smell of burning rubber and heavy smoke. Jason was able to put the fire out, and thank God neither our Children, dogs, or anything else was harmed. I called Customer Service, waited on hold for an hour. After I explained the situation the rep said "Let me get you the name of a service technician in your area". I asked her "Then what? After the technician comes then what?" She explained that the technician needed to confirm the origin and cause of the fire. I then asked, "Do I have to pay for this tech visit?" To which she said, "Yes, since it's out of warranty you have to pay".

Frigidaire refrigerator. The ice maker as failed twice now with in 26 months. The first time it was two hundred dollars to do the repair, the second time four hundred and fifty five dollars. So pick another brand of refrigerator. What a pain, not only the cost but waiting around for a repair person. Parts-$287.85. Labour-$146.00. Tax-$21.79.

My refrigerator (Frigidaire Gallery) leaks and both ice makers do not work, and the stove gets too hot while heating the oven and an error message comes on. This is the worst appliances I've ever seen. Such a waste of money. Do not buy Frigidaire appliances!

We hurriedly purchased a Frigidaire refrigerator after our old refrigerator died about 2 years ago. It is one with the freezer on top. We soon discovered that there was a constant puddle on the top shelf. What seems to be happening is that cold air is coming through a vent over the top shelf and this is causing the warmer air in the fridge to condense onto the shelf. We are able to deal with this problem by having a bowl under the vent which fills with water that needs to be emptied periodically. The is a terrible design.

Been without ice since mid December. Today marks 8th official + 2 undocumented service calls. I've been given a runaround like you've never seen! 2 authorized service companies and 3 techs involved. I'm certainly no expert but all fingers point to Frigidaire's poor record keeping - they can't even keep their own story straight between calls. There is a fortune tied up in door gaskets, ice maker gasket kits, new ice maker, heater, thermostat, ice chutes but now they want to pull it apart again and put the "original" gasket back in. Maybe one of their employees should take this unit to their home and experience the joy of 2+ service calls/month. Oh, and take time off work too!

Refrigerator was delivered in October and I still have same problem now in May and no working refrigerator. Bought it at Lowe's who takes no responsibility. Called Frigidaire as soon as it was installed and now I've had 7 technician visits and they want to send someone else AGAIN!!! Every time I need to take the days off, travel three hours to this second home and wait for service people to arrive during a three hour window.

Brand new unit. I have had trouble with the icemaker, the water supply and the electronics. Each time I describe the problem. The Service man comes out and says yes my diagnosis was correct but he has no parts. Each time a second day must be taken off work for him to come back with the parts. Twice the appointment had to be changed because they ordered the wrong part. At least they let me know before they came out. Six double service call in six months is unreasonable. My daughter in law has this same unit but a few years older it took 3 service calls before hers ran properly. Do not buy this Frigidaire Gallery Refrigerator model.

Purchased a new house in 2014. Refrigerator came with the house. Not 3 years into it and I'm on my 2nd unit and still having the same issues. Icemaker stops working. Design issue for sure as the tech that keep coming by replacing the same parts mentioned he has the same repair every week on the same type of units. Called Frigidaire. Worst service ever. Asked to speak to a supervisor I'm told they do not take calls. What a waste of time dealing with this. I will make sure never to recommend one of these to anyone. Frigidaire will not stand behind the product at all. Nobody ever offered me the extended warranty on these. The best part of all this is replacement parts are under warranty for 90 days and the issue happens every 8-9 months. Just great.

The Ice maker went out in the first month of owning the French Door refrigerator with in-door ice maker. Frigidaire has sent 3 different companies out with a total of 8 trips to date. They have replaced parts multiple times. After the last trip the ice maker did not last 24 hours. I contacted the serviceman when it went out just to let him know. He said the unit was junk. I contacted Frigidaire to let them know it was out again and they said it was going to be reviewed for replacement. I just Received an email for the 9th service trip. They scheduled this without contacting me to check my schedule. They can never give a time other than between 8 am and 5 pm and do not offer weekends. This will be the 9th day my wife or I have had to take off work. I Do not recommend Frigidaire products to anyone. I have never experienced customer service like this. It has been a terrible experience and I hope no one else has to deal with this.

It appears that thousands of people have the same issue with Frigidaire Gallery Ice makers. Spend thousands for a new refrigerator and within months it stops making ice. Numerous calls to Frigidaire, repair trips, parts ordered, repairman telling you it really can't be fixed and the company doesn't care. "Should have bought the extended warranty." Many have but that was more money wasted since the issue CANNOT BE REPAIRED! I strongly suggest a class action against this company demanding a new non-Gallery unit. Maybe then Frigidaire will wake up and admit the design flaw! As I write this, hundreds more are being sold and until something is done, the issues will continue and Frigidaire continues to sell blatantly bad products and make a ton of money doing so. Where is the oversight?

This is the most unexceptionable operating ice maker. We upgraded to have the better quality appliance and the ice maker commonly freezes to the point of needing defrost ever 6 months. You turn off the ice maker and it can take days to melt. Who can afford the time or have the space for a full fridge to shut off long enough to thaw.

Frigidaire refrigerator Model #NFTR18X4LW4 has a problem of bumping your head if you are reaching out from the bottom and when you lift your head, the bump is deadly. Perhaps you need to issue a cushion. For an elderly person, this bump is very dangerous.

I have been having the same issue with our Frigidaire ice maker freezing up. I have spent over $800.00 on extended warranties, parts, and repairs and they refuse to acknowledge there is a problem with the ice maker. It is obviously a design flaw. They have the nerve to tell me I should have purchased the extended warranty from them at purchase. I expect a $1800.00 fridge to work correctly. I think we have enough dissatisfied consumers to go ahead with a class-action lawsuit. I just got off the phone with Frigidaire and was told they have no knowledge of any ice maker issue with this model fridge. I find that impossible to believe.

I am currently having to replace our second Frigidaire Gallery side-by-side refrigerator in seven years. We bought our first one in 2010 and within a year had the icemaker repaired at least six times. Due to the frequent repairs, which were under warranty, I managed to convince Frigidaire to replace the refrigerator. The second one lasted six years, and performed well, maintaining the same temperature in the fridge and freezer throughout those six years.

I bought a 26 cu.ft. Frigidaire fridge on Jan. 4 2017. It makes a sharp knocking noise from the ice maker when making ice! Called Lowe's where I purchased it. They sent a repairman out to my house. He says "This is a common complaint and nothing can be done a bad design". Next he says "Turn the ice maker off at night if it keeps you awake"! So I called Frigidaire's 800 no. They just listened to no avail to my complaints. That's the extent of them backing their product. I will read in the news how another Company went bankrupt. I will never nor my family ever buy another Frigidaire product!!!

Bought a brand new Frigidaire refrigerator, and in a little over a year the ice machine broke. It would have cost about $400 to fix, or I was offered a 2 year extended warranty for slightly more than that, approx. $500. Now, my warranty is about to expire and somehow I still have a broken ice machine. I have had numerous different companies come to attempt to fix the thing, which is a massive inconvenience in and of itself. You have to schedule the appointment with the subcontractor, and they give you an 8 hour window of when they might be able to come.

We purchased a French door refrigerator in April of 2015. Before the 1-year warranty was up the ice maker went out. Purchased extended warranty until April of 2019. Have had it repaired 8 times. The last time I called in mad and was told I could cancel the extended warranty and they would prorate and send back part of what I paid for their junk warranty, so I cancelled. Called today and they say no refund and no more warranty because we cancelled it. BEWARE, do not purchase Frigidaire products. Look at their Facebook page and see all the horrible reviews on all their products and customer service.

Microwave sr# KG63405978 Model #FGMV175QFA - I replaced our GE kitchen collection (5YRS OLD) because I wanted to update to stainless. The Gallery Series looked nice so we bought the package. Had it installed, left town for 7 days, upon return used the microwave to pop a bag of popcorn. I used the popcorn setting to pop the corn. 3 minutes into popping the corn, my wife saw a blue glow in the back of the microwave. A hole had been burned in the back the size of a dime. After calling Frigidaire and telling them they had an issue, the proceeded to tell me it was my fault I've had many microwaves and this never happened. They won't cover a replacement. DON'T BUY FRIGIDAIRE ANYTHING. TEXT ME FOR PICTURES. You won’t believe it.

They have a bad product. Will not stand behind them and tell you they have a year warranty but will hide everything in the owner's manual that they don't cover after you already buy it before you can see the junk that you just bought. They need to be banned from selling this just in the United States. Need more American companies less junk.

Repair techs say there is no way to repair the ice maker in these refrigerators. There should be a recall and/or a replacement. No one should pay $2000.00 for an appliance that doesn't half work. The remedy is to power the unit off for hours until the ice melts (risking food contamination). This is highly unacceptable!!! Frigidaire Gallery FGHB2866PFGA Purchased: December 6, 2015 SEARS - (Greenbrier Pkwy) Chesapeake, VA.

Purchased Frigidaire fridge in fall of 2016 freezer not working and The Brick sent out a new one same model, still freezer not working. The Brick would not look after problem and I had to deal with repair myself, numerous service calls and I still have a freezer that doesn't work, temp goes up and down between 5 and 20. Dealing with this for 7 months. Will never recommend this business to anyone nor this brand of fridge.

This refrigerator is a Gallery Refrigerator that I have had less than six months and the ice maker has broken twice already. Dispenses ice slowly when it does work and keeps freezing. This time it is broke and I have not got anyone to come out to fix it with multiple calls. I would stay away from Frigidaire refrigerators. Horrible service and terrible ice maker and water dispenser. The company is aware of the multiple complaints from people but has done nothing to remedy the situation so far.

Ice maker freezes up will not make ice. After long defrost period assisted by blow dryer... will work again. Have had for two years. After thawing keep using ice... This machine Loves to make ice... Lasts longer between thaws if you use ice abundantly!!!

Purchased the Frigidaire french door 27 cu. ft. 2 years ago. 13 months later the ice maker stopped working but since it was 1 month out of warranty, no luck under warranty. After several discussions, they agreed to pay for parts if I used their recommended service tech, which I was happy to do. Over the next year, the service tech was out approx 6-8 times, all due to ice maker freezing up. The last time, the service tech (very happy with their service ) talked to troubleshooter with Frigidaire and they agreed to send out an "add on" insulation kit as this was an obvious problem. The kit included extra insulation for the entire back and around ice maker.

Just purchased Frigidaire refrigerator in Nov 2016. Model# FFSS2614QS6A. We have now had to replace ice maker. It has been making ice but after each use of the ice maker or the water, there was a loud knocking in the unit. The technician replaced entire unit stating that Frigidaire is aware of a flaw in the design where the heater is not getting hot enough to prevent icing up after ice has been made. He states he has replaced lots of them. He even had one on the truck as he already knew the problem. If Frigidaire is aware why aren't they correcting the issue? Sounds like a class action suit in the making to me. People aren't going to keep having these things repaired over and over. Frigidaire used to be a good product.

Purchased my Frigidaire refrigerator Model # FGHB2866PF Nov 2016, and I placed my first service call for the loud buzzing noise from the ice maker in Dec 2016. I was told by the technician that Frigidaire is aware of this problem. All I need to do is add this part and this will solve the problem. My second service call for the same issue the ice maker was in Jan 2017, my third call was in Feb 2017 and then again in March 2017. I now waiting on a kit to come in that was ordered. I have been without ice for almost 2 weeks. So I asked the representative on the phone, "Isn't four service calls a lot for the same issue." She said, "It is but until the technician tell us that it can't be fixed this is what has to happened."

I purchased a Frigidaire refrigerator in Dec 2016. It is March 21, 2017 I have had extensive issues with this refrigerator. It cuts off and defrost my food or the next day it freezer burns my food. I bought it from Badcock furniture. I have had several accounts with them and have so far been happy. Frigidaire has had service men come out and cannot seem to fix it. I want a new refrigerator. If I wanted a patched up one I would have gone to the second hand store. I will never purchase any thing with Frigidaire on it. Very unhappy. I will probably put it out in the yard and go buy something like a Kenmore - that name I can trust.

This is the second Frigidaire Refrigerator I have bought. First one lasted five years, and the second one won't last that long. Both have had ice maker problems! And both have had shelving that has fallen off the brace and cracked every time. Not one, not two, but every damn one of them. No, we don't slam our doors shut! It just seem to not be supported or they just done fit properly. I'm not looking for them to replace these brackets! I'm just saying you need to stay away from purchasing! They know the problem and they just don't seem to fix them on their new refrigerators. Same problems every new model. I don't understand why they just don't attach them with little plastic rivets!? This way you can take the shelving unit off. That would be too simple!

I bought a Frigidaire side by side fridge with an ice maker built into the top left. The freezer is on the bottom. The refrigerator was purchased in 2014. About six months in, the ice maker stopped making ice. I contacted frigidaire and had a tech come out. I was told that the ice maker was frozen and I would need to thaw out the refrigerator for two days to ensure that it dried out. What a pain, however this worked. Three months later, the same thing happened again. Again I let everything thaw out, and it made ice again. The third time that it happened, the warranty was expired, and unfortunately, thawing the ice maker out did not work.

I can't believe how cheaply made the crisper drawers are and the shelving. My top shelf used for larger liquids sags. There are only two of us in the house and it only holds milk water and some juice. Should be stronger than it is. The crisper drawer broke after one year. It costs at least $50 dollars to replace. What a joke it should be stronger than it is and for that price it should not break. This refrigerator replaced one that was 35 years old and never had anything break on it. What a shame that no one cares about quality anymore. Will never recommend a Frigidaire to anyone. Even the Frigidaire logo fell off!!!

I bought a side by side with a bottom freezer and let me tell you about it. It was made in 6/16 and I bought it in 9/16 and I have nothing but problems with it. My ice maker never made ice and when it did it only made 8 cubes at a time. I called to complain about it in January and they did nothing. I finally got a repairman to come out and he replaced all the parts that was able to. 5 times and finally got somewhere to have it replaced. I lost so much food and I got 3 daughters to support.

That have no recall on the light bulb melting the plastic above the light in the refrigerator. They gave me a repair name to call for a repair at my cost. This is a manufacturer deficit. My son has the same problem.

On Wednesday night March 1, 2017, we woke in the middle of the night to the smell of smoke in our home. When we walked into the kitchen the smoke was thick. My husband pulled the refrigerator out to find the under part of our refrigerator in flames. It's only 4 yrs old. Thank goodness we were home and caught it. We have pets and they could have burned to death in a fire. But then I think about it and I'm freaking out. What if we hadn't woke up. It was a lot of smoke. We could have died. I'm so upset and considering hiring an attorney. I contacted the company and have yet to get a response. If I don't hear anything back by Monday I will be contacting one. I purchased this in September 2012.

We are waiting as it has only been a couple of weeks. I would say it is resolved if by this time next month it is still working.

Frigidaire side by side refrigerator model#FGHC2331PF. Have only a month and "Geek Squad" has been here twice to fix and still not working. The fridge side temps keep going up to 56* and down to 36* and the freezer side keeps going up and down to 14* C. Anybody have suggestions?

Purchased a side by side Frigidaire refrigerator with ice and water dispenser less than 4 yrs ago. I had to have it repaired twice. And tonight the house filled with smoke. The bottom back of refrigerator was on fire. Unplugged and made sure the fire was out. Now my floor is scorched and food is going bad. This has to be a safety issue and needs to be recalled ASAP.

We purchased all Frigidaire appliances for our home, we have had nothing but problems with the ice maker in the refrigerator. A repairman came out about six times and the last time he said all of their ice makers were having that problem (stops making ice). Frigidaire kept sending repairman until warranty is out and then they tell you there is nothing they can do. I will not recommend this brand to anyone. Their cost is not cheap and they have lots of problems that the company will not back up.

Our four year old Frigidaire refrigerator (Model # FFHS2622MS) started on fire today. If no one was home our house would of burnt to the ground. When calling company they were not concerned due to it being over a year old. In doing research many people are having the same issue. I hope people see this and do not fall victim to this known problem!

We purchased a Frigidaire french door fridge ($2000+) model #LGHB2867PF5 in August of 2014. We purchased a 3 year extended warranty. Within a couple months we had our first service call on the ice maker. We had another service call for the same issue (ice clumping/freezing and water pouring out onto the floor) 1/15, 4/15, 2/16 and again 2/17. The techs have all told us the design is flawed and replacing the ice maker is the only 'solution' (which actually doesn't fix the problem).

If I could give this review zero stars, I would. Where do I even start: bought a Frigidaire refrigerator and freezer in the Spring of 2016. We've only had problems with it. First, the shelves came chipped. We contacted Frigidaire so we could return them. Instead, they first wanted pictures of the damaged shelves. Like who's gonna contact you to replace damaged shelves for the heck of it. So we of course sent them pictures first, and then eventually they managed to send us new shelves.

The refrigerator (Gallery side by side) itself is ok, but the ice maker makes the appliance far less than desirable. The ice maker makes too much ice which then overfills the ice container. Then the ice cubes stick together so that when you try to dispense ice nothing comes out. So you need to open the freezer, shake the container and hopefully free up enough ice to get the unit to dispense.

I bought a very expensive, and beautiful looking, fridge with water filter and ice maker built in. Unfortunately, after around 12 months, both the ice maker broke and the replacement filter arrived (which is also expensive from vendor) which was faulty. Trying to get through on the phone in a reasonable amount of time is impossible, so send an email which they claim they will respond to within 2 business days. They do respond, usually around 5 days each time, but use the opportunity to ask more pointless questions and not respond to original simple request. Now waited well over a month to get simple answer on a query, despite constant follow ups each week, and very disappointed with level of service. All the while, no longer able to use my water filter. Would never buy from this manufacturer again.

The ice maker failed after a few months of use. Repairperson repaired so I was told. Worked for about 8 months then failed again. As it was beyond a year Frigidaire refused to repair. Now after 2 years fridge will not maintain cooling temps appears it is not defrosting. One word to describe this fridge "Garbage".

I bought the Frigidaire Gallery kitchen package in September 2014. The items included the French door model #LGHB2867PF5 which I have just submitted my 3rd repair request through my protection plan from Lowe's. The issue is with the upper ice maker. First problem in March 2015, rear seal broke which allowed internal parts to freeze and break. Second repair January 2016, same problem. Third repair, February 4th, 2017, the upper ice maker Is defrosting and water is dripping out on floor. The word from Lowe's protection plan about the lemon policy is it has to break down 3 times in a year to have it replaced. My response was that would make it a POS not a lemon. I will only accept a replacement because the issue has been with the same part and has not been able to be fixed.

We purchased our refrigerator in January 2015. Stainless steel, double doors on top freezer in bottom drawer. Model #FGHF2366PF. The first repair came in December of 2015 with the water line to the ice maker freezing. We had this repaired several times, bought the extended warranty. The cold drawer is also freezing the contents. On 1/19 - our 7th repair, the entire icemaker was replaced. It stopped working the next day. The repair tech called Frigidaire to say it couldn't be repaired, they insisted on a second opinion. We had the 8th repair today, and a whole new icemaker was again installed. Customer service told me that if the service tech says it can't be repaired or the SAME part is replaced 3 times, they might replace the unit. The repair tech that was here today said when they call Frigidaire's tech help area they insist it CAN be repaired. I have read other reviews about this unit and they all say the same thing.

Bad appliance, bad service, contract fraud. I bought a side by side 11/2016. In Jan 2017 the fridge went out. It started making a noise then it stop freezing. The ice machine been messed up. I wanna know who responsible for the customers well being after the purchases.

Bought this refrigerator to replace the old one because the ice maker suddenly gave up after 10 years. Wanted to upgrade for a bigger better one well... As soon as Best Buy came to install it, it started having problem with ice build ups, bottom freezer door not closing and the ice maker was only giving us 5 or 6 pieces of ice cubes. Called to complain and they sent technicians a few times until the manufacture warranty expired. The ICE MAKER has never worked even up to the lowest expectations and NOW it has completely shut down. No ice anymore.

My mom purchased a really nice looking (and very expensive) stainless fridge and freezer combo by Frigidaire. She has had it less than a year and is going in her 6th service call for the ice maker unit! They continue to put band-aids on the issue and refuse to allow the contracted repair company to replace the unit! I am getting ready to purchase all new appliances for my new house and will make sure not a single one will have the Frigidaire logo on them.

I purchased a Frigidaire Refrigerator, Model # FFHS2611LWC, SERIAL # 4A33910867 from Lowe's on 2 Dec 2013 and delivered & installed on 4 Dec 2013. I did not buy an extended warranty, as they are a waste of money. Incidently, our previous refrigerator was a Whirlpool, that lasted well over 20 years. We thought that at that age, it was time to update. Also, I cleaned up that refridge and sold it for $150.00 and it was still working fine. Now, this piece of junk that we are stuck with has giving me Ice Maker problems almost since day one. On 6 June 2015, (about a 1 1/2 years old) after calling Frigidaire, was told to call a local appliance repair co. The technician said it needed a new Ice Maker. When I asked an approximate price for the maker, I was floored, plus the replacement charge. I had already paid him $43.29 for his "VISIT".

My refrigerator leaked all over my floor. I dealt with black mold and a saggy floor. Frigidaire was going to replace the products and I've tried for 2 weeks to get them to come out and I keep getting the runaround. I have been dealing with this since November. I would love to return all the products and go with a reputable company.

Purchased a new 18 cu ft refrigerator on 2/25/16. This week my bottom door handle broke off my door. I am 63 and live alone so no misuse. Called customer service to get it repaired. Said the handle would cost me $51.00. I could not believe that this is the quality that they are selling. Will never purchase their products again.

Last night while I was sleeping in my house with my wife and three kids, I was woken to one of my kids yelling and crying, to find out the house was filled with smoke, with an electrical smell. After trying to find the source of the smell of smoke I found out it was coming from behind the fridge. When I looked on the bottom and took the back cover off I saw a small fire and sparks. I immediately unplugged the refrigerator and now all my food is going bad.

The ice maker has several issues: 2-4 ice cubes stick to gather and jam ice dispenser. You then have to open the freezer and fish them out of the dispenser. They will also come out all at once blasting ice all over your kitchen. The third issue is the motor will run to dispense ice for like 30 seconds then spit out chipped ice when you want cubes and immediately followed by cubes overflowing your glass blasting ice all over the floor. I have had this refrigerator for four years and go through one of these issues daily. It is obnoxious and frustrating. If I could afford a new one this one would be on the curb. I will never purchase this brand ever again. By the way this is our first Frigidaire appliance and last!!

Bought new Frigidaire French door/ice maker 27.86 cu model LGHB2867PF. Been a NIGHTMARE! I have had it serviced 4. Yes 4 times. Will not... Never... produce ice. Lowe's who I bought it from says it's all on Frigidaire. No help. The first repairman said "This thing will never produce ice". I guess he was right. 3 repair calls later still does not work. Said it is "bottom end" model design. So $2000 was bottom end??? I took out year extended warranty. Guess I am glad I did. This will run out in 2/2018. I guess I should get to know these repair guys. This appears to be a lemon. I got ride of my 23 year old Roper fridge that I only ever change the light bulb from inside twice in 23 years. I guess I got hosed!

Our fridge was delivered in August 2016 - It has double fridge doors up top and the freezer along the bottom. Ice maker completely stopped working twice already. The technician came out and said they have a huge problem with these fridges and the company should do a recall but hasn't yet. I think mine is an Electrolux that Frigidaire bought out. Anyway, the fan keeps freezing over and I have to take my hair dryer and unfreeze it all the time; now the fan won't work at all (again). Second tech visit and he is simply replacing the ice maker tomorrow. I am looking into getting the fridge replaced based on customer satisfaction... not sure how far that will go.

I bought my refrigerator in May of 2017. In June I had to call for service on my ice maker because it stopped working. They replaced the gasket then it worked again. In December, it stopped making again. Now I am still waiting for parts to come in. I called Frigidaire to see if I can get new refrigerator due to constant issues and they don't give new products, they will only repair as many times that the problem is there within the manufacturing warranty year. If you do not have an extended warranty then you are out of luck basically. I told rep that all the reviews I am reading have many issues with the same problem "the ice maker" and that didn't change a thing. This company is supposed to be a reputable name but has continued to keep these products on the market for sale knowing that so many people are having issues with them. Shame on them!

Once you get the food in it, the refrigerator is dark...very poor lighting! I wanted to return it but they wouldn't let me. Bought it at Home Depot. Would not buy another refrigerator from Home Depot!

We bought a fridge in September, hooked it up in October and in November it stop cooling. We called. They sent a guy from a contracted company here within a few Days. He showed up an hour late and I needed to leave to get my kids from a school and he said "it's the seals". So he fixed them and then just stopped cooling a week and a half ago and they canceled on us and said it would be that Friday. Then never showed up. Then they said Monday. Then never showed up. We called and they said it would be Friday.

About 18 months ago, I purchased a brand new Frigidaire Gallery refrigerator. Immediately I noticed that the ice maker was going to be an issue. I dealt with the problems for about six months, then used my extended warranty and got a new ice maker installed. Immediately I knew it is a design flaw. The ice maker has several major issues: ice comes out connected, usually 2-4 cubes together, then they get stuck in the dispenser causing a backup. You have to open the door and manually take all the ice out of the door. Or, they come out all at once, blasting ice all over your kitchen. Absolutely ridiculous.

We purchased a kitchen suite in stainless steel about 18 months ago. The dishwasher runs but is louder than my former 16 year old KitchenAid. The refrigerator water dispenser was serviced 2 times for cloudy water even after replacing filter 3 times in succession. On the 3rd service call the appliance dealer service rep has ordered all new parts for water and ice dispenser.

I have the Frigidaire Gallery series and it is functional. A little louder than my previous Kenmore when it cycles on but still acceptable. The style is just a little boring from the outside view. We could only fit a top freezer model into our spot so we could not purchase another model. It is smudge free and I like that. Indoor space is good and adjustable door bins.

Paint started chipping a few weeks after buying and had to have it repaired twice in the first year. I also own a Frigidaire freezer that failed within a year of purchase. They fixed it and not even 3 months after repair it failed again and they refused to fix it. Customer service is horrible.

The Frigidaire side by side 26 cu ft was nothing but problems from the start. I bought this unit 6+ years ago along with extended service plan which ran out 2 months ago and the unit stopped working last Monday. I would not recommend this unit to anyone if they're looking to purchase a dependable unit. I replaced it with a LG side by side stainless. We'll see how well that works. From the start the extended service plan is so much better than the previous one I had.

We purchased a Frigidaire Professional Series French door refrigerator 11/17 and needed to request a service call for the unit 11/26. The cold drawer was freezing all the contents and the switching relay was turning on and off. The initial call to customer service was not great - the customer service agent told me the relay switching on and off is normal and "that there is nothing they can do, this is normal operating conditions". The cold drawer freezing the food warranted a service call - the technician determined there was a manufacturing defect and the sensor would need to be replaced. When we asked about the relay he too said this was normal. I also showed the technician that the left side of the French door will not stay open unless you're supporting it. His response was the waterline is in the way and won't allow the door to stay open.

2 years after buying my Frigidaire, the ice maker became dysfunctional and started freezing up the water line and wouldn't make ice. After a repairman told us the problem was a defect in the ice maker, I got a replacement from Frigidaire that was an improved ice maker, but still have problems with it making too much ice and shutting off the ice maker still allows the water to fill the ice cube tray and creates a stalagmite type of frozen mess in the freezer that I have to take everything out of the freezer and using a hair dryer, completely defrost the freezer. Now I just almost empty the ice cube holder every other day so the ice maker doesn't overflow with ice. Appliances should not need the extensive care I have to go through to maintain a working ice maker.

Frigidaire is a well know brand and been around for quite a while. We bought ours in 2007 and have had a number of parts fail, more than would otherwise be expected for a brand with what I'd call a diminishing pedigree. Otherwise we've been generally satisfied with its operation and serviceability. I do see it as exceptional, but does the job satisfactorily.

After 2 years in storage, 9 moves over 7 years and the refrigerator still works just like new. It's built tough, still quiet, and nothing's failed, broken, or fell off.

I have used this refrigerator for 3+ years. It does not do as well on conserving energy. Plus the aesthetic appeal is average. To have more space, it could be a bit taller and wider. Fresh foods do not retain their freshness as long as I expect, that is, about 2 weeks. Freezer door compartments could be a bit larger.

I bought a Frigidaire because I owned the one it was replacing for approx. 15 years and I never had a problem at all with it. But I don't feel the quality of the new refrigerator is as good as in older models. The freezer door doesn't close properly and a glass tray had to be replaced and this has happened in the first 6 months of use. The refrigerator cools properly but again the quality of it is lacking.

When we purchased a stainless steel refrigerator a black bald one came with only a stainless steel front number one and I don't think there's a man on earth that is ever put the refrigerator freezer on the right side. My refrigerator section is against the wall and the freezer section into my kitchen. I don't even open the refrigerator door. I've also already replaced the ice maker when it was just one year old. I am not satisfied with this refrigerator at all. Check the sides of the refrigerator on display where you can't see and how long you can expect the ice maker to work.

The quality of Frigidaire has dropped in the years. Had this refrigerator for about 6 years and the damper door don't work all the time giving cold temp to the food area, so refrigerator runs longer. Also, freezer does not keep ice cream hard. I will never buy this manufacturer's unit again.

We have only had this appliance for 6 months and we are already on the 4th filter. At $50 Ea. At the cost for filters we could have bought a much nicer refrigerator. Glad we realized the cost of the filters. Our handle is also faulty and coming loose. Wish I would have read about this brand before making our purchase from Lowe's. I would also like to know where all these old filters are supposed to go? At the rate of replacements our landfill will be filled with these in no time. Why aren't our government officials overseeing what manufacturers are building and seeing to it they aren't producing products we can not, either reuse or breakdown waste-wise.

The ice machine only works part time. I keep banging my head and shoulder on the oversized handle for the freezer door. I guess I should have bought a side by side, but they tend to run to an extremely large size.

We chose Frigidaire because all our other appliances were Frigidaire when we bought our house. I got my Frigidaire on sale because it was a floor model that was never turned on. I really like it and it was a good price for what we got. We have a stainless steel french door refrigerator with built-in ice and water dispensers. It looks pretty and it has a nice digital display. You can also adjust the shelves which is nice in case I randomly buy something that doesn't fit like everything else. I'd recommend this brand. I've had no issues with it in almost 3 years of owning it.

7/10/2016 I purchased Frigidaire professional 18.5 cf refrigerator. Did not freeze food. I called Frigidaire and P.C. Richard and after 4 Service appointments still not working as of 1/4/2017. Both P.C. Richard and Frigidaire have been unable to fix and I have lost over 134.00 in food. They just made another appointment for another service technician to come. DON'T BUY FRIGIDAIRE!!!

Ice maker failed in first 10 months. Replaced under warranty but took 2 weeks to get it done. Refrigerator works well, but is very noisy when performing defrost & other functions. Ice maker likes to "crush" the ice for me occasionally. But, for less than $1000, it performs well enough.

We had a Maytag refrigerator that had performed for over 15 years, and needed to be replaced so I went back to a Frigidaire. I chose Frigidaire because of the reputation and durability. And the value for the price and size of the refrigerator was also a deciding factor. I am just disappointed in the performance of the icemaker, it's not always reliable. Other than that one issue, the refrigerator is great.

The crisper in the bottom of this refrigerator does not keep food cold. Vegetables go rotten within a couple of days! This refrigerator has glass shelves, which actually block the cold air from circulating throughout the fridge, especially into the crisper. I live in an apartment and these were supplied to us. Other tenants have the same fridge and the same problems! I do like the size and style of it, and the top shelves keep items cold.

The door has never closed on its own. This refrigerator is just over 1 year old and the door problem has been since day one. Had techs out 6 times and Frigidaire would not replace. I was told to put chims under the front to make it close, by technicians sent out by Frigidaire! So that's what I did and hurt my back doing it too! The door would close so far and stop with a gap of about 8 inches. I have to make sure it is closed before leaving my house. Also the icemaker motor burned up and had to be replaced. A Nightmare!!! This Refrigerator should had been replaced months ago. I lost 2 refrigerator food supplies with no compensation from Frigidaire.

I bought the Frigidaire Gallery refrigerator, dishwasher and range on November 23, 2015 from Lowe's. Lowe's installed all three appliances. The refrigerator model is LGHT1846QF. In May 2016, I noticed a slight buildup of frost on the outside of the freezer compartment. The buildup was about 6 inches long and to the right of center. I called Lowe's with the problem but was informed that it was a Frigidaire problem and not a Lowe's. I went online to the Frigidaire website and found the phone number of the authorized repair company in the Louisville, KY area, which was Universal Appliance Service. After explaining the problem, a technician was sent out on June 6 2016. The technician checked the freezer door gasket and determined that there was no problem with the gasket or the suction of the door to the compartment.

This was given to me by energy program. The door shelves would not stay in and the contents fell to the floor several times. I have to tape the shelves for them to stay in. I called customer service about the shelves and they sent me new ones which I still needed to tape to the frame so they would not spill. It is also noisy and the freezer does not keep ice cream frozen. It is big and yet not roomy on the inside. I would not purchase or recommend this appliance to anyone.

We purchased this French door fridge a couple of years ago and it has been a nightmare ever since! We could have had a side by side, but I fell in love with the french door feature and ended up paying double for that feature. Big mistake - the first problem we had was the freezer drawer wouldn't shut completely, and you had to really watch to make sure the seal was airtight. Many times it wasn't and things would start thawing out. Then during a storm, we had a power surge that caused the electronic control board to fail - no one rewires them, so you have to order a whole new one (almost $500 repair)! Since then, every plastic drawer in the fridge has broken (plastic fronts break and come right out), the freezer drawer has broken and ball bearings fell out all over the place, the top ice maker has stopped working, and the bottom ice maker works about half the time. It should be criminal to sell such a poor product for such a large price!

This cabinet depth Frigidaire Professional refrigerator looks great and is smudge proof. So far it has worked efficiently despite moving it around due to a house remodel. We had multiple tech visits when we first got it due to need to replace the ice shoot which didn't close properly, water dripping and excessive noise. The ice shoot was replaced; we don't use the crushed ice (source of the dripping) and either the noise has lessened a bit or I've gotten used to it and turn on a white noise generator when it's too annoying. I am sorry I didn't look to see if there are quieter refrigerators.

We purchased our refrigerator when our house was built in 1995 and have not had one bit of trouble out of it! I've always trusted the name and this purchase has definitely been a great one. I keep waiting for something to go wrong with my 21 year old refrigerator so I can purchase a new 3-door, bottom freezer! Those may be out of style by the time I need a new one!

The ice maker does not work well and it is a constant battle to keep enough ice available. If you are expecting a big crowd buy a bag of ice. The digital display has already burned out and I have only had the fridge for just a year. I also wish it had more room. This new fridge came with our new home. Had I the choice it would not have been mine.

The refrigerator looks great. However, the shelves in the doors are not as well designed as some other brands. But I love the french door style and bottom freezer. It's much more convenient. We use the refrigerator much more often than the freezer and the ice from the ice maker is easy to get to.

The ice maker broke in less than a year and a half. I purchased this brand because in the past it was a very reliable brand but I have found out otherwise from experience and the repair man who fixed the ice maker. I will never purchase this brand of appliance again. We also have had problems with our over the stove microwave made by Frigidaire.

I've bought the fridge new in 2009 and it has worked efficiently. The refrigerator is right size for my kitchen and it isn't real big because my kitchen is small, but shelves can easily be moved and it is easy to clean. It also works well but is noisy. But the stainless steel does not show fingerprints or smudges like some other stainless steel appliances.

Just purchased a Frigidaire and it's working very well so far. Quite quiet and lots of room. Can find items easily. I also like the fact the freezer is at the bottom.

I bought my Frigidaire side by side refrigerator. I also got extended warranty. I called the warranty department and complained about the interior panels cracking. They sent a kit and sent a technician. The kit is just TAPE to cover the cracks. I complained to customer service and to a supervisor but all went to deaf ears. The inside looks bad. I have a refrigerator that the inside is all bandaged up and Frigidaire will not do anything. They use inferior material and will not stand behind their product.

The company from whom I bought the refrigerator (Best Buy) just "dumped" it in my kitchen; so I was left to unwrap and assemble it myself. Wish it were more "plug and play". It does a good job and was extremely economical to purchase, but the freezer is too small.

This ref was a replacement for a smaller one and I didn't want to spend a fortune. It has no bells and whistles but keeps my food cold, not noisy, looks good, and was the lowest priced in its class. My ref had a surface blemish when it was delivered. I called a customer service rep right away and they scheduled a tech to come out and fix or replace and were awesome about it. Unfortunately, I had a death in the family and the tech was very cool about coming another time after things settled down. Great service!

I bought the fridge and had it delivered on 10/21/16. I've had 2 service calls and the ice maker still doesn't work. Frigidaire is more than happy to send service techs but they will Not stand behind their appliances. They won't let me return it. They send you to the place of purchase. Home Depot won't let you return it. Each person wants to send you to the other person. The ice maker will not make ice for 2 people after being gone all day. If I bought a car and it was a lemon... there is a law and you can return it. Don't buy anything from this company.

Bought the refrigerator 10-15-15, and accepted delivery 11-3-15. It quit making ice December 2016. I called Lowe's and was given the number of a local certified repairman. I talked to two different repair facilities. The second one, after checking my model, said he could repair it, but it would continue to breakdown. They do several of this model ice maker weekly, and there is a possible recall in the works. I now realize I should have googled Frigidaire before purchasing their products. I unfortunately have all Frigidaire appliances in my home.

I bought this refrigerator for the garage. It said garage ready! I just found out it's not. Needs a heater. Installed at my expense. I would not have bought this refrigerator. If I knew that it might not work in cold weather. Even with heater. Now I have lost food and money. Why do you sell this for a garage in Ohio? Lowe's and all other stores should be told not to! I'm at a loss. Where do I go from here?

We bought the Frigidaire Gallery and they were installed in September of this year. So far, the cooktop had to be replaced, the dishwasher doesn't dry dishes, and the ice maker is broken. We have had repairmen in and out of our home, for one thing or another. The man ordered a part for the ice maker, spent more than 4 hours reading his manual to learn how to fix it, because he didn't know how. We still don't have a working ice maker.

I purchased the Frigidaire Gallery refrigerator, model no. FGHT1846KR8, 4 years ago, August 2012. It has stopped getting cold; everything in it was ruined. I've waited a week for a repairman only to have him call a few minutes ago to cancel and schedule an appointment next week. I'll never purchase another Frigidaire. Junk product. Really inconvenient. I'll never purchase another Frigidaire!!

I purchased a French door refrigerator stainless steel on July 27th 2016. (My Fridge is 5 months old.) I closed on New Home on August 12th after moving all my things in. I was past the 30 days return policy at Lowe's when I found out that my ice maker was not functioning properly. I have had so far two technicians (and multiple phone calls) come out to repair it and less than a week after they arrived it continues to leak water out of the ice maker down the front of the refrigerator to the floor. It does not make ice and the fan is Frozen... Apparently everyone who buys this model has the same problem... Please don't buy Frigidaire. I wish I would have known.

I purchased a Frigidaire 26 cubic ft refrigerator from Best Buy April 19 of this year. In October the door handle on the refrigeration side came loose. Then, overnight, Thanksgiving weekend, the ice maker broke and rapidly drained water all over my hardwood floors, warping a large number of the boards. I called Frigidaire, was informed the wait time was 17 minutes, and as requested, submitted my phone number for a call back from the next open representative in approximately 17 minutes. That was 44 minutes ago. I'm still waiting... I realize I bought a low end product, and expected giving up shelves, and other amenities. That said, I still expected the product to work! Horrible product. Horrible service. Never again.

After interminable day of fighting with those crooks and sending the technician to replace the same corroded plate with another corrode prone plate, I gave up, this refrigerator is only 11 months, yes, ELEVEN MONTHS old. This is the last correspondence, see the effects in health from the corroded plates: Maybe my English is not good enough and no one in Frigidaire want to understand. Now, I am pissed off with this attitude. The technician was here and he was, is and won't be able to do anything and only replace the corroded plate for another corroded plate. I will not spend ANYMORE time with those corrupted MONKEYS, but I will enjoy my next step. Have a nice life. A VERY PISSED OFF CUSTOMER.

New fridge delivered on 05/01/14. The defroster was not plugged in and built a block of ice in the freezer. The refrigerator was failing to cool, as well. Warranty repair tech melted ice, plugged in defroster. Three broken door handles in 18 months. Just bought another set of handles, for the design flaw on the fridge door. There really should be a recall and steel reinforced handles issued to owners. The refrigerator is dripping water inside in the back and it freezes on the shelves, or containers, on the top shelf. The ice-maker is locking up and won't turn out ice. I've had Frigidaire appliances over the years and have seen a steady decline in craftsmanship. I won't buy another. It's not worth the hassle.

Our refrigerator leaked out all the Freon within 3 years. The company claims that this is rare and should not happen on a sealed unit, however, they do not stand behind their product and in the meantime all the Freon has leaked into our home and also polluted the environment, and cost a $1000.00 to fix, model number FFHS2622MSF, side by side refrigerator by Frigidaire. Please think before purchasing a Frigidaire

1 yr 2 moths old refrigerator. Yes, you read correctly 1 yr 2 months old. Repair man said a majority of frigidaire refrigerators break a no one has done anything about them. So now I have an overpriced piece of junk sitting in my kitchen. If fixed there is no guarantee that the problem will be taken care of because the repair company has seen many of other issues with frigidaire appliances. Contact frigidaire - no response. Thank you frigidaire. You may have screwed me over but, hopefully this review will be read by one person and they not buy from you.

I have never had such a terrible appliance in my life. It has already 2 broken parts (not covered because they are "cosmetic"). The ice maker never worked. The Frigidaire repairman even said to me, "It's your fault for buying a Frigidaire!" It makes strange noises as well. Awful, awful, awful!

Our four year old Fridge (model ffhs2622ms3) caught fire on Saturday. Thankfully, we were home and I was able to put the fire out quickly. If were were not at home, I don't know what would have happened. We lost hundreds of dollars in groceries, but when I called Frigidaire, they said nothing would be done since it was no longer under warranty. When I started doing more research, I found numerous stories of Frigidaire products catching fire. NEVER buy from Frigidaire - it is a hazard to your family.

I purchased a new Frigidaire Gallery Refrigerator model LGUB2642 LF4 about 4 years ago as part of a new home. I purchased an extended warranty thru the store where it was purchased. As many others have reported the icemaker in the refrigerator compartment is a poor design and freezes up. Techs added additional gaskets which worked for a while but recently the ice maker stopped making ice and the ice was melting in the tray. I pulled the refrigerator out from the wall to try to reset it by unplugging it. Imagine my surprise when I noticed the water supply line was embedded in a block of ice on the back (outside) the box. The ice was about 3" in diameter and about 3/4" thick ON THE BACK of the refrigerator. In addition an area of rust near the ice and above the ice trailed down the exterior to the floor. A refrigerator should last longer than 4 years. Frigidaire is junk! The refrigerator was registered and the serial number is 4A13301247.

Bought a Frigidaire refrigerator in 2012. Sometime in 2013 my icemaker would not make ice and the light bulb in my refrigerator made holes in the refrigerator. Frigidaire did not want to fix the refrigerator but with much conversation they came out and fix the refrigerator. Now two years later having the same problems and Frigidaire has wiped their hands on the matter. They said they would pay for 50% of the parts, well as you know it is the labor that costs to repair a refrigerator. I spent many hours researching and I found out that it is a flaw in the design of the ice maker in the top of the refrigerator that Frigidaire doesn't want to own up to. They would rather stick the consumer with the cost of buying a new refrigerator. Please Please Please do not buy any Frigidaire products. They do not take care of the customer.

Brand new fridge bought in July makes loud popping growling sounds that wakes me up out of my sleep. Repair guy says sound is normal. I don't remember the old school refrigerators making sounds like this. So much for wanted to upgrade to stainless steel.

I'm writing a review because of a bad experience with our 5 year old Frigidaire Gallery refrigerator model #LGUB2642LF. We purchased it from Lowe's on July 2011, with an extended 5YR warranty. The ice maker quit working in early 2016, I decided to get it fixed under warranty before it ended. The service company, Boston Joe's came to examine on 5/24. They also found beside the ice maker issue the back of the refrigerator was rusting out. The parts were ordered and installed 2 weeks later. Thought problem was solved... Four weeks later the refrigerator stopped working. It was all frosted up. I put (2) calls into Boston Joe's... No response. I called another service company... They came to look at the refrigerator. Service tech told me he couldn't fix it and 'ran' away...

My freezer began frosting over almost immediately after purchase in February 2016. However in September 2016 the refrigerator portion became erratic with temperatures ranging from 22-54 f. I had service come out to look at both. Did their repair. Same issue. Repairs came again. Didn't fix it. Came another time. Freezer still frosting over. Cooler still not cooling off well. I have sent numerous emails and made numerous calls yet all that Frigidaire says is "the warranty is for parts and labor only," and they won't consider replacing it. I'm still under warranty but I wish I'd never purchased this product. It runs loudly and I simply don't feel I can trust it any more plus the company's service is TERRIBLE and they don't care about my satisfaction.

6 service calls in 4 years = FAIL. Model is a side by side with lower freezer, icemaker in door. Problems include ice maker not working, no water coming out, frozen bladder. Have had seal kit replaced twice. Now fridge is making a constant loud humming noise! We are ready to give up, and will never buy a Frigidaire product again.

I purchased my refrigerator with the expectation that it would last!!!! The refrigerator is 4 years old and needs a new compressor? Frigidaire has a one year warranty so it will cost me $600 to repair it and that doesn't make sense??? I will never buy another product from this company and would advise you to do the same. NOT WORTH THE MONEY!!! Even if I did spend the extra money to buy an "EXTENDED" warranty that would have cost an additional $350 - it doesn't make sense. I am very dissatisfied with this product.... Model number FFHS2611LW4...... Serial # 4A22912747. I would suggest you go back to the good old days and buy ice.... it will keep your refrigerator cooler than a Frigidaire will. PRODUCTS don't last!!! VERY SAD!!!

I live in an apartment that has a new Frigidaire refrigerator. I moved here in the beginning of this year 2016. The handle on the refrigerator fell off and I had to report it several times. Now the representative in the office is saying the handle is broken and I have to pay for it around $75.00. I plan to file a claim in small claims court after I pay for the handle. It has to be ordered. I feel I am being blamed for breaking the handle. I am angry and insulted that I am, as a tenant, being treated this way. I pay a lot of money for my rent. It is not a cheap apartment complex.

Frigidaire Refrigerator Model number FFET1022QW - I purchased this refrigerator exactly a year ago from Home Depot. I also purchased an extended warranty from Electrolux (they make Frigidaire appliances). I am single and do not demand much from my refrigerators. This thing completely died last week. I called Electrolux and they kept me on hold for 30 minutes then they scheduled a repair guy to come out in a WEEK!!! Today I had to throw out about $100 worth of food. I called Electrolux again to make sure the repairman was coming as he hadn't answered his phone. Again they put me on hold for 30 minutes with no relief in site. I finally hung up & called HD to complain. They even bother to carry this kind of product. NEVER buy anything Electrolux makes. What kind of a refrigerator dies in 12 months? I'll tell you what kind - the junk kind - that's what!

We took delivery of a side by side refrigerator in July of 2105. Since we got it the ice maker would only work intermittently. For one year the serviceman was here and replaced every component in the ice maker system. It still worked intermittently but usually only was off for a day. It now has stopped completely. The serviceman told me that since they moved it from the freezer to fresh food section there have been nothing but problems. Don't buy one unless you also want to buy bags of ice.

I needed a very small Allen wrench to tighten a screw that attached the handle on a Frigidaire refrigerator that's under 3 years old. Spoke to Customer Service and they wanted $7.71 for the wrench and $6.95 for the postage. Went to my local independent hardware store and bought the wrench for .40 cents. Will never purchase a Frigidaire product. They take advantage of their customers!

I bought this refrigerator at Menards in Poplar Bluff MO on 5/9/15 - a side by side. Had it almost a year, noticed it had a code and started getting warmer. Called and they attempted to repaired 4 times. It would last at least a month or two at a time. Called and tried to get replaced, and they said the warranty was out now and we are on our own to get repaired, also had food go bad while we were on vacation after repairman said they had it fixed. Didn't pay for that, some warranty.

I bought a new Frigidaire refrigerator for my tenants about 10 month ago but it has several quality issues recently and it's not functioning well. It's still under 1 year warranty but the warranty only covers door gasket. The lower door bracket issue is not covered by the warranty. It cost me $52 and my tenants have had to throw away a lot of food because the refrigerator not staying cold. Do not buy Frigidaire!! Worst appliance ever!

We purchase a new Frigidaire refrigerator in April 2015. By January 2016, the refrigerator had completely stopped working. Since it was still under the one year warranty, Fridgidaire had their local repair techs come out to fix it. They didn't show up until February and then parts weren't delivered until the end of March. The repair person said the problem was that the motherboard went out and continues to do so on this product. It is now October 2016 and our new refrigerator has completely stopped working again. The year warranty is up and we will just have to toss this appliance because of the reoccurring problem. I strongly recommend that no one purchase a refrigerator from Frigidaire. I surely will not again!

Foolishly bought the 'appliance package' for over 3k and the only appliance that works is the microwave. I have had repair techs out to look at the oven. They 'fixed' it but I still have to adjust the cooking time because it is either over baked or still raw. The dishwasher does not clean nor are my dishes dry...even if I leave them overnight. There is so much water and moisture that my dishes have to be hand dried. So glad I bought an appliance to save me time. And now the refrigerator. The freezer basket falls off the rails and is unusable. The unit makes hideous loud noises that in spite of SEVERAL repair technicians, still continues and at times it drowns out the television in another room. The REFRIGERATOR freezes my food, milk and my insulin. Again several repair techs have 'fixed' the problem and one even suggested not placing items on the shelf next to the freezer wall (it is a side by side).

My husband and I bought our first set of matching appliance and they were Frigidaire Gallery. This was almost 2 years ago. One of the biggest mistakes we've done. The refrigerator (model FGHS2355PF5A) wall all of a sudden has a crack in it. This did not come from misuse. The service rep told me there was nothing they could do about it being there is no recall on it and that I should call a service tech. The service tech said it's not repairable. The ice maker jams up often. The dishwasher throws up codes and the only way to make it work again is to flip the breaker in the breaker box. The dishwasher problem didn't start happening until after the warranty was up. Shame on me for not researching appliances before buying. It's really sad companies don't stand by their product anymore. Very unhappy and won't buy this brand again!

We purchased our Frigidaire Gallery refrigerator model # FGHB2844LF5 in 2011. On October 24, 2016, the bulbs in the back of the refrigerator melted the plastic and wiring controlling the interface that in turn controls the lighting, water and ice. Fortunately, the lighting no longer working and prevented the refrigerator from catching fire as we slept in our beds. Upon further research we found that other consumers were not as fortunate as their units caught on fire.

BEWARE. Frigidaire does not stand behind their products. If you don't buy their extended warranty you are out of luck. This ~$2600 machine has failed three times in 3 years. Installed on 1/2013, failed 7/2014, failed 11/2015, failed 10/2016. Each time it is the motherboard that has cost $500 to repair. Called the company. NO customer recovery. THEY HAVE LOST MY BUSINESS!!! I spend $5300 on a Professional line kitchen and now the refrigerator does not match. If I could have rated this product and this company with less than one star, I would have.

From day one refrigerator was making very loud noises and had no cool issues. Repair came and went several times within first year replacing defrost timer and circuit board etc... Almost 4 months later same issue. Btw inside shelf broke and handle on door. No kids here! So we had to get extended warranty being fridge temp won't go below 62f. So after waiting 36 days repair comes say freezer needs to be thawed. I bought a self thawing unit. Who takes off inside panel to freezer and blow dries it every 6 months?? So he says this is the problem. It's not allowing defrost timer to function properly. Also told I had too much food in both compartments. I live alone and wasn't much food in either so I don't buy that excuse or the others I've been told. I feel I got a lemon.

I purchased a new Frigidaire refrigerator just 9 months ago. I am on my second set of repairs and service calls. I have a new refrigerator that has a freezer that continually defrosts (high temp) and a refrigerator side which starts to freeze. Due to the ice build-up the fan/motor makes so much noise. You cannot leave the refrigerator plugged in. So for the second time and for a week again we plug it in, makes the noise, unplug to thaw out. Plug it in, unplug. We have basically not had a refrigerator for our 3rd full week again.

Although I haven't had the problems that some have had I too am very sorry that I didn't check reviews on my fridge before I purchased it. I have had my fridge now for almost three years. I started having problems with it near the end of last year. At first it started to making this loud noise which only stopped when you turned it off and waited before turning it on again. During the summer of last year the ice maker would stop working unless you turned the freezer up to 6 or 7. The trouble began this year however when the noise returned and the freezer side stopped working altogether. I called Lowe's who in turn had someone come out to check the problem. There was ice build-up on the condenser coil which the tech melted away. Well that was in July and the ice is back again but this time water is somehow pooling on my food and freezing.

My husband and I purchased our Frigidaire Gallery French Door refrigerator freezer in March of 2011 from Pacific Sales when we had our kitchen remodeled. All of our appliances are from the Frigidaire Gallery series. All of our other appliance are in good working order except for some peeling film on the microwave. This refrigerator/freezer/ice maker has been a nightmare since we got it.

My 4 year old refrigerator (out of warranty of course). The fridge part stopped cooling. I lost all my food and was told by customer service that I needed an evaporator. Stupid of me to be talked into ordering it for $99.00. Thinking I'd need the part when a repairman came I checked on the shipping status 2 days later. It hadn't even been processed. When the repair man checked the fridge he found the light bulb that came with the unit didn't turn off when the doors were closed and caused the frig to overheat. A lightbulb! A light bulb that is controlled by the computer circuit in the fridge. Now I'm spending 300 for a new computer board because of a stupid design. Thank you, Frigidaire. Next I'll try to get a refund on the part which the repair man said wasn't at all necessary.

I purchased this Frigidaire Gallery side by side refrigerator 3 yrs ago. I've had numerous problems with the icemaker. I've had several service men out to repair it but all attempts have failed. They all said that "it is the worse design to fix & next to impossible"! I've lost $$$ for I've had to leave work to be here for attempted repairs. Elite Experts came out yesterday & said it CANNOT be repaired. My Home Warranty of America will have to reimburse me. DO NOT purchase this product.

I started reading the other reviews on this site and was very sorry I didn't look at this before I bought the Frigidaire side by side Model #FGHS2631PF4A!!! All of the reviews describe exactly what I've experienced! This unit isn't even 2 years old and I have issues with the ice maker getting jammed several times a week. Spills ice on the floor out of the dispenser when it is not being used. Pull out bins in freezer fall off the track. LED display lights out or partially out. Please do NOT buy a Frigidaire Refrigerator!

Bought brand new. Broke on day 4, would not cool food. Tech came out and repaired. On day 12 broke again, same issue. Tech out again. Waiting to hear about exchanging it for another brand with Badcock (place where purchased). After reading all these reviews about how terrible Frigidaire products are, I don't want to chance it any further with this one.

In April I purchased my refrigerator, gas range and dishwasher for my kitchen remodel. All Frigidaire. Model FFHB2740PSBA. In my 4th month my freezer went out, lost all my food, my ice maker broke, and now my refrigerator side isn't working. Now my nightmare begins. This company don't care about us customers. I went through 2 service companies for repairs, 2nd opinions, pictures and all reports that they ask for deeming my appliance non repairable, and here I am still waiting for a replacement.

9-26-2016. Purchased a new Frigidaire side by side refrigerator Model # FFHS2611LWMA on 8-27-16. On 9-24-16 the high-temperature indicator on the non-freezer side started an audible alarm. I was unable to keep the temp in the 30-degree range as it appears something has already failed. Quickly rose to 60+ degrees. Called Frigidaire to report the problem and ask for a repairman to come out. They can't get anyone to me until 4 days later. Food spoiled. Money lost. No compensation. Also ice maker is extremely noisy since the day it was plugged in. Just waiting for it to go bad also. My advice to you is DO NOT BUY THIS model! It's junk.

I am proud hard working father of 4. Last October during a heatwave here So Cal I decided to treat myself to a new Frigidaire for me and my family. I purchased the black side by side water and ice maker in door. It was awesome at first. No problems till now. Less than one year later and fridge is out. Frigidaire gave me a list of 3 appliance techs. I looked all 3 up online and decided to go with MyApplianceService.com. They boldly display same day service and warrantied parts. It's been a nightmare. MyApplianceService.com keeps sending me same tech and fridge is still broken. I am very positive person but this experience has got me irate. It's been a month and half Fridge is out still. The tech speaks broken English and something isn't right about him. Thru life one trip to mechanic and job isn't completed first trip I move on. I am at the mercy of this service warranty and this stupid appliance service company.

Purchase this black side by side refrigerator by Frigidaire on July 14,2016. Well within one month it only produce crush ice so the ice maker was replace with a new one! The noise upon the first was horrible knocking. Sound as if it was a jet getting ready for take off! So my guest came over and wow, the noise from the refrigerator frighten them initially, so I explain it was the refrigerator. They were amazed! I have call and requested a replacement, but the warranty only is in effect if something is broke and cannot be repaired! So I am stuck. I do not know if it is worthwhile to take them to small claims court, but I know I will not buy another Frigidaire ever in my lifetime and will not recommend this item to a dog catcher! I will be getting rid of this soon. I will lose money, but it will be worth it to get rid of this piece of junk! It is not worth the time it took a team to make! Please do not buy a Frigidaire refrigerator!

Fortunately, I took out an extended warranty with Square Deal, having had previous refrigerator problems with GE and Whirlpool. My 3 year old 1817 model has had problems since the first day. And by the way, don't blame Obama for refrigerator problems. Mine was made in Canada and has already lasted longer than the two previous refrigerators that were made in the USA.

It has been over a month since I have been waiting for a solution for a damaged fridge. The light bulb burnt and melted in the inside roof of the fridge in two spots. The food became spoiled because it was so hot. First I was told to pay for a technician to come and look at it, then I was told to purchase a repair kit; however, this is completely not my fault and unsafe. Customer service has not even been responding back to my emails within the last month. This is extremely frustrating and annoying. Totally unacceptable when the company is responsible for selling a product that practically started a fire in my own kitchen. I am beyond dissatisfied with not only the product, but more so with the customer service I have been experiencing. I expect immediate attention regarding this matter!

My children are grown and out of the home. I live by myself. Soon after I bought this Frigidaire top freezer refrigerator the plastic door shelf just broke off. Hhgregg, where I bought it, told me to call the company. Frigidaire was more than happy to "sell" me a new one. I said I just bought this! Called hhgregg back and they got me a shelf and did not charge me. Soon after I notice white pieces of plastic at different spots laying in the fridge. All the support rails holding up the glass shelves are deteriorating and breaking up. I'm so disappointed a company can stoop so low to sell such an inferior product to hardworking families. Stay away from Frigidaire!

Almost NEW freezer, 15 months old, DIED last Saturday. Half freezer contents, a few hundred dollars GONE. I called FRIGIDAIRE and they gave me a date of SEPTEMBER 28th for service. Absolutely useless and cheap shoddy products.

The ice maker in this refrigerator is horrendous. The ice cubes stick and then they all fall to the ground. The refrigerator then goes on alert. If you try to stop the ice by switching to the water dispenser then water pours onto the ground. Also, I was never told when I purchased the unit, from HHGregg which I will never do again, they never told me the water did not have a chiller nor could one be installed.

I bought a full kitchen suite of appliances from Frigidaire. The refrigerator makes all kinds of noise. The control board has failed in warranty period. The plastics are cheap and flimsy. The microwave makes noises as if it's ready to break. The clock keeps going out on the microwave. These appliances are literally not even 2 years old. I bought my house brand new. The dishwasher does a horrible job cleaning dishes and like a post above, has a weird smell that covers dishes when the cycle is done. The oven is 50 degrees hotter than what you program it for. These appliances are JUNK!!! I Never in my life will ever buy another Frigidaire product and I highly recommend, that NOBODY ever buy from this company. The quality is crap. They no longer build appliances like they used to. I purchased due to the brand name, a brand I grew up with, that had no troubles in the past. Definitely research before you buy appliances.

Almost exactly three years ago, we purchased a brand new bottom freezer, French door refrigerator from Lowe's. The refrigerator is not cooling adequately. We called a local repairman. The repairman knew the cause almost immediately, as he has encountered this with other Frigidaire refrigerators owned by other customers. There is a DESIGN FLAW with the unit. The light bulbs on the inside of the unit run too hot. When he removed the cover above the light bulbs, there were two holes burned in the "ceiling" of the refrigerator case.

I purchased a Frigidaire refrigerator from Sears 6 months ago. The unit is still not working. From day one we had issues with the ice maker. Sears says that is not their problem and that we need to work with Frigidaire to resolve the issue. Frigidaire uses contractors to deal with their warranty claims. From day one the problem we have is the same. The ice has a frozen band of ice holding the cubes together not allowing them to get through the shoot. Each time a repair person came to my house I was required to leave my schedule open for the day to accommodate the repair tech's schedule.

We have a barely 3 year old Frigidaire Gallery that has had the refrigerator and freezer handles break twice, the plastic condiment holders on the inside door are cheap and 2 have cracked beyond being usable. Cost to replace any of these parts is ridiculous. Now we have a smell that is getting into our food that seems to be chemically based. I am extremely disappointed with Frigidaire and will NEVER buy this brand of anything again. CHEAP, CHEAP, CHEAP.

I bought a Frigidaire side by side refrigerator at Lowe's. It kept running and shutting off and on every 5 or 10 minutes. The person I talked to at Frigidaire on the phone said that this was normal because it was energy saving. I went back to Lowe's. Lowe's gave me another refrigerator like the one I purchased. A few months after warranty was up it quit running. I paid $800.00 dollars for refrigerator, $300.00 it fixed and $200.00 water filters and it is not working again. I have not had it for 5 years. What a rip off. I will never purchase anything from Frigidaire anymore.

Just bought a Frigidaire Gallery refrigerator FGHN2866PFDA and it makes a rumbling noise every so often that lasts 3-4 seconds. Called Frigidaire customer service who consulted with a tech and said that it was a normal noise that shows the evaporator that keeps the fridge cold stops. It had nothing to do with the ice maker inside. It is just how it is made. My Amana for 10 years and all other refrigerators I have had never made this noise. Will return this refrigerator within the 2 week limit that BestBuy allows.

I bought my beautiful refrigerator and had nothing but trouble. First it ran so loud that friends when they came over asked, 'what is that noise.' Then in about 6 months the door handle broke off. They replaced it and then 3 months later it broke again. One person uses the refrigerator, ME! Not a bunch of kids... Then the ice maker started dripping and makes a frozen waterfall from the maker to the tray. Now the plastic shelf fronts are fracturing. This refrigerator is a piece of Junk! How long has Frigidaire been making refrigerators... You could fool me. Go back to the drawing board.

We bought a $650 refrigerator when our fridge of 23 years finally bit the dust. Since purchasing it in November 2015, we are about to lose our third handle. The first two were replaced by Bemis Appliance in Yakima, our local appliance store because Frigidaire (or Electrolux) won't warranty them. We have a crack in the liner Frigidaire won't replace after only seven months and won't warranty because they insist we dropped something on it. The latest thing is that the bottom shelf got caught on something and while opening the door the hook that holds the door on snapped off. Now Bemis is giving us a new handle, and replacing the shelf, once again not warrantied by Frigidaire. Egregious quality and customer service on their part. Might behoove them to find better quality materials. We will never again purchase one of their products.