Frigidaire Refrigerators Reviews

My brand-new Frigidaire refrigerator failed in less than a week due to a bad control panel. When I reported the issue, Frigidaire told me their return window was only 24 to 48 hours after delivery and insisted that a technician come to my home. The technician diagnosed the failed control panel and told me the refrigerator wasn't worth repairing. He advised me to call Frigidaire and report his findings. When I called back, I was told to wait for the technician's report. After waiting, I was shocked to learn that instead of replacing the refrigerator, Frigidaire had decided to order parts and repair a refrigerator that had already failed during its first week of ownership. I made it clear that I did not want a repaired refrigerator. If a major component fails within days of delivery, my confidence in the product is gone. I paid for a new refrigerator, not one that immediately requires repairs.

Waiting 3 weeks for my fridge to be repaired that is under warranty. Flooded the kitchen, now this. Do not recommend buying their products. Terrible.

I’ve had my fridge for 10 months and nothing was wrong with it. Randomly the electrical panel went out one day. We called to get it fixed and it took 5 days to get someone out here, because the people from the company in our area would not pick up their phone no matter how many times we called. When they came out just looked at the fridge and within 5 mins gone. All they said was a part would be ordered and be around 19 days. Fast forward it’s now 25 days. We called again and that claim was closed because apparently the fridge is working. It is not. Frigidaire has not held up their 1 year warranty and they are pushing fixing my fridge until the warranty expires.

5 months after I purchased a new Frigidaire French Door refrigerator from Home Depot, the power supply died. Frigidaire could not get a warranty repairman out for 10 days. This is a long time to be without a refrigerator in the summer.

I have been a loyal Frigidaire customer for over 30 years and have bought 12 sets of kitchen appliances and 2 Frigidaire HVAC units in those 30 years. I bought a new Frigidaire professional model #PRFS2883AFF Refrigerator. They brought it to me about mid April of this year (2026). I got it installed June and been having problems with my brand new Frigidaire Professional Fridge For approximately 8 weeks (since installing). Condensation is building up between the right refrigerator door and the freezer slide drawer running in the floor and getting on my new hickory cabinets. I have to clean the condensation off every day or it will run in the floor and on the cabinets. Frigidaire has sent a technician out since June (Doctor Appliance from Estill Springs, TN 37330, they have been out 4 or 5 times) and it's still doing the same thing it was since the beginning with NO IMPROVEMENT!!!

My Frigidaire is junk. Customer service for Frigidaire is junk. Basically a consumer scam. No assistance and all representatives talk from a script and have no knowledge. Didn't even know how to turn off icemaker.

⭐ 1 Star — Extremely disappointed with Frigidaire. We purchased a brand-new Frigidaire Gallery refrigerator because we wanted a higher-quality appliance and expected it to be reliable. Unfortunately, our refrigerator stopped working shortly after purchasing it. We have a significant amount of food that will now need to be thrown away, including breast milk, which is especially upsetting and not something we can simply replace. What has made this experience even more frustrating is that Frigidaire is telling us we have to wait three days just for a technician to come out. We were also told that despite the refrigerator being defective and requiring a service call, the one-year warranty will still expire in February 2027 rather than being extended.

We purchased model FRSS2323AS in June and the toe kick was defective. The installer ordered a new one and a different installer tried hard but was also unsuccessful getting it to line up (see photo attached). He went back to Standard TV and Appliance and asked someone to contact Frigidaire for a solution. Nobody from Standard contacted us about this but when my husband went there in person he was told that Frigidaire’s answer was that they wouldn’t do anything, not even send out another toe kick, and said that ours was fine as-is! The photo says it all. Their answer shocked us, and we can’t believe that this low level of quality and service from Frigidaire is acceptable to them as a business. Of course, we’re also disappointed that Standard didn’t follow up with us and was also fine with the defective toe kick.

On 7/26/26 I purchased a refrigerator from local home supply store. After delivery and set up I gave it 72 hours to come to safe temperature, as instructed. Neither the freezer nor the refrigerator section came to safe temperature. The freezer does not hit freezing and the fridge section stays above 50 degrees F, very unsafe. I registered the refrigerator with Frigidaire’s website on 7/31/26 and filed for repair visit. On 8/1/26 a technician arrived after noon. He was courteous and seemed knowledgeable. He noted the above safe temperature but could find no defect to address in the machine. I received no on site report from the tech and was told he would file a report and I would receive a copy for my records from Frigidaire by this current week. I have not at this time. Multiple contact attempts with Frigidaire online have failed due to not response.

I have had this refrigerator for only 2 years now and it has failed twice. Lost all my food both times. First time, under the factory warranty, it took two weeks to get someone to look at it. There was a defective part that the repairman was well aware of and took care of it quickly. Meanwhile, I was out of luck for 2 weeks! The second time, under Home Depot extended warranty ($100 for three years), they told me to get it fixed myself and they will reimburse me, so basically you are on your own to find a reputable repairman. Very unhelpful policy. I am still in the process of trying to get it fixed while I live out of an ice chest. Do not buy this refrigerator unless you like throwing your money away in spoiled food. I wish I could rate it less than 1!

Model # LFHG2251TF is the WORST appliance we’ve ever owned. Started out from new with circuit board failures twice. And then the ice cube maker always dumps ice cubes out of the bin and on the kitchen floor when you open the freezer, All the plastic bins and drawers break too easily. And now we open the doors to find the freezer drawer frame has a 6 inch long crack across the top. For the $1200 dollar price it sure is JUNK.

Do not buy a Frigidaire. Grew up using this brand with no problems ever. First years of marriage owned one without problems. Bought one three months ago with great expectations. Went on a cruise and refrigerator stops working. Water leakage I. Kitchen floor. Filled full of food. Repairman cannot and ordered a panel. Did not solve the problem and now awaiting for another part to reach repairman. Lord slap me if I ever consider buying another Frigidaire!

We purchased a Frigidaire refrigerator from Home Depot on June 27th, and it took us a few days to discover it was damaged. By the time we realized it was a lemon on July 1st with troubleshooting the temps' true readings, apparently it was too late to return it to Home Depot. Frigidaire sent a repairman out on July 15. He said the computer panel was blown. They came to replace it on July 29th to no avail. We contacted Frigidaire to let them know we want a new one as we purchased it for $1350, and that we did not want a damaged and repaired product. They refused to exchange it.

I bought a Frigidaire Gallery French door dual ice maker refrigerator in November. By December the ice maker quit working. When we called for service it took quite a while to get a repairman and he had to order the part. It took a couple weeks. Now we are more than a month out and it’s been one cancelled appointment after another. Still not fixed. Frigidaire is no help at all. I have called multiple times and they always tell me someone will be in touch within so many hours, and no call comes. So I call back and they tell me I cancelled the ticket. But I didn’t. I spent a lot of money on this refrigerator and I regret every bit of it. Never again!!!! Do better, Frigidaire!

Bought my Frigidaire in Nov 2019 and in June 2026 it let go. 7 months after extended warranty, 1 once a year I cleaned dust behind fridge and air conditioning in summer and not in a garage in an apartment. Did not have a hard life but durability was miserable. I do not recommend.

I bought a new Frigidaire at Home Depot Model FRSS2623AS, side by side. There is no light in the bottom of the Fridge. It is so dark you can't see your food. It's a very poor design and Home Depot will not take it back after 24 hours. I went bought it on July 3rd, went back on Monday July 6th they said I waited too long. I am so upset that I did not even think about a light in the lower part of the fridge side. I had to put 2 stick on lights down there that are motion detection

I purchased a side by side refrigerator in March 2026. So far the damper door had to be replaced. Now we are waiting for the 3rd fan to be placed. We have been without a working refrigerator since June 19th.

Purchased new Under 3 years back and now it’s yard art. Freezer just stopped working. 1 year warranty on appliances is a slap in the face for the price of the appliance. Top freezer with a bottom fridge FFTR2045VW-SD is one to stay away from.

Extremely low quality. Evaporator fan motor (which cools the refrigerator) has to be replaced monthly. My refrigerator is only 5 years old! Buy another brand.

Approximately 18 mos ago we purchased a new Frigidaire refrigerator. The first thing to go was the water dispenser: "faulty part", simply yanked out. A known issue, according to the Frigidaire-sent repairperson. As soon as the 1 yr warranty was up: multiple additional issues, including a mysterious intermittent but major leak from beneath it. Every time a well-qualified repairperson (now told we can only use ones Frigidaire selects, after being told we were on our own that way once warranty expired; and still, refusal to tell us who those companies are) tries to fix it: more faulty, "redesigned", parts are found. Ice maker, valves, tubing, you name it. We're by now hundreds of dollars in on repairs. Thousands, to remedy a ruined hardwood floor.

Very disappointed with Frigidaire's warranty service. My refrigerator is still under its one-year manufacturer warranty, and I reported the problem on June 1. Nearly a month later, the issue remains unresolved despite numerous calls and explanations regarding the urgency of the situation. We are dealing with the high temperatures of June, and there are two elderly individuals living in our home. The lack of a working refrigerator has created a serious hardship, forcing us to buy food on a daily basis and resulting in unnecessary expenses and stress.

Wish we could give this a zero rating. We purchased a freezer for garages and within a week or two it started to ice up. After a few days more it looked like the Antarctic when we opened the door. We got the worst run-around we've ever encountered by a company from them. They wouldn't even consider doing anything until a repairman came and looked at it. The problem; what he said was typical of them. The door wasn't sealing. We wanted the entire freezer replaced but they flatly refused. Instead they sent another door that is doing the same exact thing. I'd like to take the whole unit outside and burn it in effigy with a sign on it. DO NOT BUY FRIGIDAIRE! As soon as we can, we will purchase another freezer from another company. Absolutely NEVER will we EVER buy a Frigidaire again! I am reporting them to every entity I can find. A company that used to be good is now the absolute worst.

Will never ever buy another Frigidaire refrigerator, problems with the ice maker, condensation on the seals, it is rusting on the border of the door, crisper drawer broke. Plastic pieces cost a fortune for a new one, worst refrigerator ever. I would not recommend buying a frigidaire refrigerator to anyone.

I Valerie ** bought a Frigidaire Gallery for my mother in 2021, paid 3200 dollars for it...Mmy mom passed away in 2021...The refrigerator sits in my kitchen...It seems hard for me to let go....It's still broken...I have had several people come out to try to fix it but with no success...I look at it and my heart breaks with sadness....Please help me fix it...as well as my heart

I spent 1000$ on a Frigidaire refrigerator 3-4 years ago. Now the compressor is out. Notified the company and they do not have service men in my area. So now what?! Spend another 1000$ for a different brand!

Purchased from Best Buy. Delivery and installation went smoothly. After that... Alarm beep, but no indication why. Temperature control off by 4°, correcting temperature in main compartment froze everything in the produce drawer. Called customer service. The first contractor would not answer his phone or return voicemail. It took 3 weeks and a call to customer service for him to replace the UI and a circuit board. After he left, the icemaker didn't work. Call to customer service for the icemaker. Insisted on a different contractor. They were more responsive, but a month and six visits later (six days wasted) the icemaker still does not work.

My new Frigidaire refrigerator sucks! I bought the 22 cubic foot model. Model #Model Number: FRSS2323AS. I have had trouble with this refrigerator almost from the day I bought it. The problem is it cannot control the temperature to be below 40F and above 32F. This is the temperature range that the FDA sets as safe for food storage. I have had the technicians out to fix it 3 times now and they are telling me that it cannot be fixed. The problem is a design flaw.

Wish I had seen these reviews before I purchased. I purchased a Frigidaire refrigerator for my rental home in DEC 2025. Called Lowe's and Frigidaire the day the renter called me with leaking issues and warming. Took 4 days to get a technician there, who said, "Simple fix, but need to order a part, which will take 3-5 days." It has now been 10 days of a refrigerator not working, and $200 of food spoiled, and a family with 3 kids not having a working refrigerator. I have called daily to Frigidaire or the contracted repair service.

I purchased a Frigidaire Gallery refrigerator in Oct 2025. Today is Thursday May 21 2026 and the fan on it broke. Because it is a holiday weekend, I may be without a refrigerator until next Tuesday for a total of 5-6 days if the part comes in on Tuesday. I lost quite a bit of food as I had just done a large shopping. Very disappointed in the quality of the appliance and will be sure to tell friends and family to avoid Frigidaire.

I bought a Frigidaire refrigerator from Lowe’s in July 2025 with the factory warranty, and by April it already broke down and stopped working out of nowhere. I called the company, and they sent a technician three days later. We are talking about a refrigerator here — my food was going to waste while they took their time. The technician said the motherboard was bad, and then it took them three weeks to get the part. They fixed it, and it started working again right away, but only three weeks later I came home from a long weekend and found the same problem again. The refrigerator was not cooling. I called again, and now I have to wait another week for a technician, while my food spoils again. This is the second time in one month.

Within the first yr our new Frigidaire 36” French door refrigerator w/ bottom freezer started making beeping noises and flashed numbers on the digital display. It wasn’t cooling properly. Called and tech showed up. Said low on Freon so he added some, argued about warranty, charged $250 service call and said he had a spare compressor at home if that’s the problem and left. Within a week, the same thing. Tech replaces it. Happens again. Tech comes out and says it must be the condenser or a faulty tube.

I rarely post negative reviews, but after months of dealing with this situation, I feel compelled to share our experience with Electrolux warranty service. We purchased a Frigidaire refrigerator in August 2025 for our office. By January 2026, the refrigerator stopped cooling properly and has remained unresolved ever since. Since then:

I bought the top Freezer Fridge bottom appliance 4.5 years ago. Within a year I had issues. I've had 2 different visits from repair technicians. The problem persists, the fridges does not stay cold and has spoiled my food multiple times. DO NOT BUY this product. I'm giving up and buying a new fridge NOT this brand ever again.

Service Review. We purchased Frigidaire’s fixed‑fee service package to address the cooling failure, but the experience was a complete waste of time. Although an appointment was scheduled, we spent six weeks repeatedly contacting both the service provider and Frigidaire. Despite these efforts, the issue was never resolved.

Bought a Frigidaire top freezer refrigerator, only lasted two years, not worth buying, would definitely never buy another Frigidaire, and warranties are a joke, do not waste your money.

Our fridge door shelf clips all broke after just over a year and all the plastic shelves cracked as well on the door. I emailed them (Electrolux) several times and they kept asking me the same things over and over again... What happened and send pictures which I did over and over again and then they just ignored me hoping I'd give up. Never again... Worst experience ever!

Purchased gallery refrigerator in nov 2024. It froze everything from delivery day. Store service people came out 3 separate times could not resolve problem. Store got a Frigidaire certified repair company to come out, he found two parts that had not been installed at manufacture time. The freezing issue was solved. However shortly later it developed a fan noise and starting to make clinking noise. We were advised to remove ice maker and blow warm air towards the fan. That stopped the clinking noise however the fan noise got worse to the point it was audible throughout the house, now the refrigerator has completely quit. I knew we weren't getting a subzero but at 1800 shouldn't it last more than 2 yrs 6 months? I have dealt with frigidaire appliances in the past, this thing is junk. I would not recommend anything made by them, if you have to spend a little more go for something other than frigidaire. My replacement is whirlpool.

I bought a Frigidaire refrigerator in Fall of 2025. The gasket on freezer drawer was defective. The refrigerator was replaced on 10/17/25. Last night (a Friday night), the refrigerator stopped cooling. So it is about 6 months old and not working. I bought this refrigerator at Lowe’s. They are of no help. And Frigidaire and Lowe’s Protection Plan do not take calls on weekend. I may throw in the towel ($2,000) and go elsewhere and buy a different brand.

I have had 3 Frigidaire refrigerators in years gone by and consider the worst refrigerators that I’ve had to deal with and also know other people that had a bad experience with other Frigidaire products.

I bought this refrigerator 5 years ago. After two years the ice and water stopped working and now the freezer side has stopped working.