Frigidaire Refrigerators

This is the only brand new refrigerator I have purchased in my life and by far the worst purchase I have ever made. I have owned the refrigerator for approx 2 years -- within the first year, the service technicians came out 3 times because it was making really loud noises and also a gurgling sound. Each time, they told me the noises were normal. I have recordings of the noises -- which almost sound like a gunshot. Also, 2 of the drawers broke - the wheel snapped off completely on one side of each drawer. When the service technician came out for the first drawer, he had to purchase a new drawer, and left it on my doorstep.

I really wish I had come here before purchasing my refrigerator from Frigidaire/Electrolux. Almost 2 weeks ago my fridge stopped cooling and was making a loud sound. I googled what the problem might be and then called electrolux because the fridge was still under warranty thankfully. The first time I called, on a Monday, they failed to mention to me it would be 48 hours before I could even call and arrange a time for a technician to come in. Managed to get technician to come in on Wednesday. Technician tried replacing starter but by that afternoon it was back to not working. Was told a part needed to be ordered and technician would be back Monday or Tuesday.

I purchased my refrigerator the Gallery series for countertop size in January of 2021 and it arrived in February of 2021. Well it's August of 2022 and water was leaking all over the floor from the freezer side. I pulled out the bin and the ice tray that holds water is hanging down. The left side of the ice tray is warped and will not fit in the spot to sit up so the water doesn't leak out. The bar that is supposed to move to allow the ice tray to dump does not move at all. I called frigidaire and they state it's outside manufacturer warranty time frame of one year. They wanted $106 to send a technician to do a diagnostic. I refused. I paid over $1300 for a refrigerator that hasn't last a year and a half and I should not have to come out of pocket for something that is obvious a manufacturer defect. I will never purchase Frigidaire again.

I had the ice maker completely replaced 4 months ago only to have it break again. The Frigidaire serviceman charged me another $85 on top of the $500 or $600 he’d already charged and said if it still didn’t work, he’d have to look up the cost of some part. He wasn’t out of the parking lot before I called him to tell him it was still broken, but he never answered the phone nor did he respond to 3 other calls. He finally called after an insulting text I sent to his now disconnected phone to tell me I was very disrespectful to send the text. Too bad! I’m left with finding and paying yet another repairman who no doubt will want another $600 to replace the ice maker yet again. I’m done with Frigidaire!

I purchased my fridge on 03/06/2022. After having it for a couple weeks we noticed it wasn’t making enough ice to even cover the bottom of the ice bin. I called Frigidaire and they sent out a technician who said there was a recall on my ice maker but it was on back order, 2 months later I received not 1 but 2 ice makers in the mail so technician comes out for 2nd visit and replaced the ice maker. 1 day later the green light shuts off and will not turn back on. I call Frigidaire technician. Comes out 3rd visit. Replaces ice maker again. 24 hrs later only dumped 2 trays of ice. Call Frigidaire technician. Comes out 4th visit. Orders control unit. Part comes in. Technician comes back out. Replaces control unit. Still not dumping more than 2 trays in 24hr period. Called Frigidaire.

I am so ashamed of myself for purchasing such a horrible refrigerator. It's a gallery series. Why in the world would you make ice cubes bigger than the dispenser can handle? That is exactly what they have done with this refrigerator. Also it plugs up constantly and then it will shoot out ice cubes like crazy and you have to open the door to stop it. Also the bar that goes up inside the freezer in the ice cube department does what it wants when it wants. My ice cube bin is never full. It seems like it will make ice for a couple of hours and then stop for a couple of days. This has happened from day one when we first got the refrigerator.

Our brand new fridge in a brand new condo DIED WITHIN 6 MONTHS. It has been 2 months, we still cannot get our fridge replaced. I moved in to this brand new condo with all new appliances (FRIDGE, OVEN, MICROWAVE, AND DISHWASHER) all from Frigidaire. Our new fridge died in less 6 months, we lost our food and everything that was inside the fridge.

I have had my Frigidaire for 5 months now and the ice maker has not worked properly since we have purchased it. The repair man came out and told us the ice machine needed to be replaced and that there was a recall on it. Regardless I have a new fridge that has an ice maker that doesn't work. I have called customer service 5 different times (each about an hour of my time) and I have gotten nowhere.

Noisy from day of purchase. Refrigerator freezer does not defrost and the refrigerator part does not cool after just 16 months. Extended warranty repairman cannot be scheduled for 8 days. Paid 985 dollars at Lowes in OCT 2020. Hope the extended warranty takes care of this--but should not have to wait for 8 days for a repairman.

CAS is knowingly selling defective merchandise and Frigidaire continues to sell defective product. Within hours of plugging in our new Frigidaire refrigerator it started making a ridiculously loud "buzzer" sound and would go off every couple of hours.