Frigidaire Refrigerators Reviews

Frigidaire refrigerator MDL FRSS2623AWC, this unit is OK except for the ice maker. Ice forms in the evaporator fan causing the refrigerator to make a very loud noise. It's not constant, just when ice builds up.The only way to stop the noise is to turn unit off & let the ice melt or don't use the ice maker. The warranty repair didn't fix the problem. We called another appliance repair company after warranty expired & they advised that there's nothing that can do since it works like it should, just too much water coming into the unit.

Poor quality. Six month old refrigerator that the dairy products sour in one week, the food in the refrigerator is full of moisture all of the time, the freezer items are covered with frost and it came with no air filter and only realized it when it said to change it. When I told the company that they asked if I wanted to purchase one. The offshore call center is a nightmare. Do not purchase!!

The very worst product and appliance buying experience of my 61 years. Arrived severely damaged, customer service is awful, got a broken fridge sitting in my living room for 6 weeks. They are not refunding my card after 6 requests.

I purchased a new Frigidaire Professional Refrigerator just 4 months ago. It was delivered on October 21, 2025. Almost 2 weeks it completely shut off. I had purchased $200 in groceries just a day prior and they became throw-away. So that wasn't fun. Dealing with Frigidaire has been a nightmare. The repair companies that they sent out look like companies out of a horror movie. The repair man told me that the control board is out and that I need to request a new refrigerator.

I have to express my frustration with Frigidaire. I purchased a Frigidaire refrigerator, from Home Depot, in May of 2025. The refrigerator never cooled properly from day one. I have had so many attempts by Frigidaire to have it repaired. There were times it took approximately three weeks to get a part, ...WHAT AN A DISAPPOINTMENT after spending my hard earned money!! Today is 1/26/2026 and it's still NOT been fixed. Who can live without a refrigerator!! Ocean Appliance, one of Frigidaire Contracted company, came out three times with wrong parts; Frigidaire had Gator Appliance attempt to repair it and they couldn't. Today Ocean Appliance came with a wrong part, so I guess I just have to wait until they can come back, hopefully/maybe with the correct part!!

Very disappointed with your product, very stylish but the quality/built sucks. For 22 years we had a Kenmore refrigerator with NO issues. Bought the Frigidaire gallery series (GRMC227CD03) and in seven weeks we have had problems with water leaks from filter components. Two different technicians were sent out, just to tell us YES it's leaking. After two weeks of waiting for the part it was replaced only to find out another part is needed. So another wait is happening. Meanwhile the water to refrigerator is shut off which means no drinking water or ice being made. We are having to fill ice dispenser by bagged ice. A simple suggestion; If you are going to have a contracted repair company to service the area. They should be fully equipped with parts to complete a job on the first attempt. Extremely disappointed with your product, going back to Kenmore appliances. I will be posting this review on other sites to warn others.

I bought a house recently with a 5 month old (manufacture date is 05/25) Frigidaire refrigerator in it. Now, after 2 months of owning the house and the new refrigerator, the water dispenser and the lower icemaker have both stopped working. (7 months since being manufactured). So, I thought "No problem, it's nearly new" and certainly the manufacturers of a large, expensive appliance such as this will stand by their product, right? NO, the manufacturers rep at first could barely understand the language. THEN, she told me that the warranty on an almost new appliance will not transfer, so I'm left holding the bag on this Frigidaire appliance that I not only don't trust to keep my food cold, but I don't have faith in the company or their products. When I told the rep that this was bad business, she had a scripted response just like the rest of the conversation. Seems their reps are used to negative comments. Their reputation is already starting to catch up to them.

I bought a Frigidaire Gallery bottom freezer French door refrigerator back in 2022, we bought it as a package along with the oven, dishwasher and microwave for a new home. The fridge was model # FGHB2868TF7. It looked nice but looks can be deceiving. In early 2025, the lights for the water dispenser and the ice cubes stopped working, we did not bother to call Frigidaire to repair as it was no longer under warranty and it really was not a big deal as the water and ice dispenser still worked, just no more light. In the summer of 2025, the fridge was not cooling properly so we called the place we bought it from (Izzy Schwartz Appliances) for a repair and they sent someone to our home and he replaced the plastic fan blade and we paid him $170.00 for labor and parts. The fridge worked and started cooling again.

They knowingly assigned fraudulent service dates; then the service technician cancels the date assigned and reassigns a new date for 8 days later. This happened 3 times for the same refrigerator. Waiting 8 days for a technician to look at a refrigerator is unacceptable. I just fixed it myself and counted it as a lesson learned; NEVER EVER buy a Frigidaire appliance again!

Model GFRS2853AF2 Gallery top of the line. Absolute piece of crap. Everything on the left side of refrigerator, closest to the icemaker, freezes solid! Back side of BOTH crisper drawers freezes solid! Made the mistake of not purchasing the warranty and now each service call is $360+. Last service person used silicone caulk to “seal leaking” areas around icemaker. As expected that didn’t work! Have purchased three of these in the last several years for garage and kitchen use. NEVER AGAIN!