Frigidaire Refrigerators

Frigidaire Gallery model is terrible, on the 3rd replacement, first one didn’t work. 2nd one came damaged, and third one same problem as the first! Awful. Just awful! Frozen water bottles in fridge part and ice build up!

We purchased a new Frigidaire model# FFTR1P2ITB refrigerator from HOME DEPOT on July 26, 2018. It was installed by idiots that HOME DEPOT had subcontracted. It was installed not leveled according to Frigidaire's manual, I had to level it and straighten the crooked ice maker. 12 hours later we noticed frost building up in the freezer. We immediately called the Frigidaire 1-800 consumer number. They said they would send out a repairman in ONE WEEK, meanwhile food is spoiling. He brought his "magic silicone sealer", he applied it around the freezer door gasket. That evening frost was building up again. We called HOME DEPOT, we said, "This is a piece of **. We want a new one", they said, "Tough, you're stuck with it." My wife and I are both very disabled senior citizens, on a fixed income, that required us to save six months for this purchase. Now we don't know what to do... Can anyone out there have some suggestions?

I purchased a new 3 door with water and ice in the door refrigerator in February 2018. It was manufactured December 2017. I always thought of "Frigidaire" as an American product. It is not! It is a brand marketed by the European Company Electrolux and made in Mexico. In July the notification light "Order Filter" illuminated. I called Frigidaire directly, ordered the new part, and after waiting nearly three weeks, they sent me the wrong filter. They had the correct model and serial number, so how was this possible. After more research on their website, I found out the correct filter was no longer available. I called Frigidaire again and was told they were over four months back ordered and were no longer accepting orders for the filter. I was told I could purchase it elsewhere. The part available elsewhere is an aftermarket part that (according to online reviews) fits poorly and leaks.

We bought a new Park Model. It's a top of the line camper. On June 26, 2017 used it for three months until closing of our campground. On May 1st 2018, the refrigerator would not cool. The Company we bought the park model from came out mid May to say they could not fix it. The problem was within the refrigerant system and we needed to call FRIGIDAIRE to have a certified tech confirm it was unrepairable. Frigidaire gave me two options. One could not come out for three weeks, I went with Ashworth. They refused to come out if a work order was not generated by Frigidaire. After many calls I did a conference call so both parties could Duke it out. I also extended the warranty by 2 more years.

We purchased Frigidaire model FFHS2622MSU with manufacture date of 4/14 in the summer of 2014. First, ice maker didn’t work. It was under warranty. Repair person said it was a common problem with this model and replaced the ice unit. Next, after about 2-3 years of light use in our second home, cracks began developing all throughout the white fridge interior. Around drawers, on back, at bottom, and around side walls. Multiple cracks are opening up as holes, several appearing as cracks that undoubtedly will be opening up soon.

I ordered a Frigidaire refrigerator through Home Depot to be delivered to my house. The model I ordered FFTR1814TB was so noisy upon being plugged in. Dinner conversation would be a problem. And the refrigerator keeps making these loud knocking sounds. The earliest Frigidaire could send someone out to check the refrigerator was more than a week out - and it meant I had to take time off work (again!) to meet the appliance repair person. The customer service representative said that it wasn't good business sense to plug a refrigerator in before it left the factory; it would take too much time. Obviously, my time isn't important to the company; nor apparently is it the company's concern that they produce a quality product.

I bought a new Frigidaire a few years ago and have had nothing but problems with it from day 1. Upon installation the tray under the water dispenser falls out continuously. I had the service tech out and he said just glue it in place. If you do that then there is no way to service the unit later as the screws are behind this tray. Next problem is the ice maker freezes up, again the tech said raise the freezer temp. It is set in the middle setting from the factory and didn't start this until 2 years old. The problem seems to be with the defrost unit in the ice maker not heating enough to let the unit turn loose of the ice cubes. Again NOT MY FAULT!

I bought a refrigerator and I have tried to get customer service, Corporate service office, corporate supervisor and corporate manager to get a service person out. They said they confirmed that I had an appointment and I rearranged my schedule and an email was sent from Frigidaire confirming appointment and authorize tech service did not even have on the list. I have been trying this since June. I would like a refund and they can haul this thing away. I will have to file a consumer complaint with the Attorney General's Office and the Corporate Manager did not seem to care one bit. Does the CEO get wind of any of these complaints or horrid stories of his corporate people let alone the customer service people and their tech service people for that matter?

Bought a new refrigerator and would not get cold. Called and they sent out 2 repair people. One just stood around. They said no freon in the system. They said it would take 3-4 hrs. to repair but did not want to do the repair because they would not get paid enough on warranty work. Called Frigidaire and they said they would have to send another service co. out. The problem is that they only have one authorized repair co. in the Cincinnati area! The service company closed the case until they agreed to pay them more $. I ask why they just did not replace the appliance since it was brand new. Frigidaire said they had to try and repair first. This means no matter how long and how many visits.

I purchased the 25.5 cu. ft. side by side refrigerator in March of 2018. From the first day, I have had problems with this refrigerator. From the fan not working, the refrigerator side not cooling, and the ice maker not working properly, it has been one problem after another. I have had 9 service calls in the 4 months that I have had the refrigerator. My last service visit was yesterday, where I was told that the noises that the refrigerator are making are normal. They are NOT normal and whenever I get ice, the ice falls all over the floor. But now I am not to call for service anymore because this is just "what you get." And this is what the tech guy from Frigidaire told the service guy to tell me, word for word. I will NEVER purchase Frigidaire products again, and I will NEVER recommend anyone to buy from them either. It has been horrible the whole time, with no more assistance coming, apparently. By the way, it is still under warranty!

Purchased a home that was 3 years old with the appliances provided by the builder. The refrigerator was a french door model manufactured in 2013. I have called Frigidaire several times due to a problem with the ice and water dispenser, they gave me suggestions over the phone seemed to work for a week or two then the problem would start again. I decided to call a local appliance repair service to check the problem. The repairman pulled the refrigerator away from the wall and was dismayed when he saw the back panel it had rusted through the back wall of the refrigerator about 18 inches long. The problem was the waterline broke inside the back of the refrigerator it seemed months ago. The refrigerator is not 4 years old.

Frigidaire Professional 22.6 Cu. Ft. French Door Counter-Depth - I have had this fridge (FPBC2277RF) for 8 months and I have had 8 visits to try to get it to work properly. Each visit has been to fix the same problem. Ice collects in the back of the fridge in multiple areas and then also freezes everything in the lower drawer. They have come and replaced at least 5 parts, some twice and yet nothing seems to work.

Bought a Frigidaire gallery almost 5 yrs ago. All we have had is trouble with it. Ice maker quit. Got it replaced. It won't stay at normal temperature. Water runs into refrigerator, freezes on bottom, runs out the back. Ice maker freezes up. Came home last weekend, had to throw away everything inside top refrigerator. It temp was 65. Bottom freezer was up to 27. We did save freezer stuff. Called once again where it was bought. Because of no warranty left on it. The man that repairs for them said good luck. They work good for a yr which it did. He said after that they are nothing but a problem. Nothing we didn't know a while back. Sad to pay so much for this refrigerator to have it be done in that short of time. Never will we buy a Frigidaire again. I had to give a star. It won't post without but I'd give a million stars below rating.

Bought Frigidaire fridge and it started making noises right away. Called Frigidaire and they said that was normal. Year after we bought it the fridge stopped cooling and freezer thawed out. Frigidaire must call serviceman to come out. That meant calling Frigidaire then hanging up so they could CD all serviceman who would then call them back and then Frigidaire would call us to tell us what day serviceman would be there. We had no way in time or day. None were in our area so took longer for Frigidaire to find someone. Over a week before Frigidaire finally found someone and then another week for them to come look at it. We had to keep calling for anything to get done. After multiple visits by different servicemen it was finally decided that ice machine was the problem. The store where we bought it ended up replacing the fridge. Frigidaire did NOTHING!!!

I purchased a side by side refrigerator freezer in December of 2017. The appliance quit functioning two weeks after I moved into my new home throwing melted ice cream and water over my new floors. I was referred to Frigidaire's appliance repair connection for a review and repairs. The repair person shared with me that the compressor, motherboard and dryer were all dead on the machine. When asked about replacement, I was told that only Electrolux can make that decision after four repairs of the SAME break. I was also informed that the parts were on back order.

I bought a Frigidaire fridge May 24th 2018 and it to date has only worked for a week. 3-4 weeks with no fridge, and Electrolux has been poor at best. It has likely cost them double the value in repairs with 4 service visits including one for a compressor (not cheap). It has cost ME double between missed work, 4 visits at 3 hour intervals (12 hours), hydro it's used while failing overnight and running all night and spoiled food. This has been one of the worst and most regretful purchases I have ever made. I will never purchase their product again and would love my money back so I can buy another manufacturer's product.

We bought a Frigidaire refrigerator model FGUS2642LF2 in 2013. We had it repeatedly repaired for the same problem. It would not stay cool. Originally I was told that they would extend the warranty but the problem became less frequent. It finally died 5 years after purchase. We needed an immediate replacement and were forced to replace it with another Frigidaire. I contacted Frigidaire by phone and email and finally spoke to someone in corporate. They refused to give me a credit for the replacement and refused to give me an extended warranty on the new refrigerator. They were only going to give me a 10% discount on the extended warranty which would have amounted to just over $20. I would not recommend purchasing a Frigidaire.

I bought this in 2013. Even before the original warranty expired, it was making strange noises...like a fan was hitting ice. After just a year when the warranty expired, it broke down. I had an extended warranty and since then I've had repairmen come to check its issues three times already. Always ice issues happening...it would defrost properly. Ice would collect at the back inside the machine...you couldn't even move the switch. Then cold air would stop circulating to the refrigerator section. Very disappointed with the brand.

I purchased a side by side Frigidaire model number Lfss2612teo side by side refrigerator. I made this purchase on 01/08/2018. I have had nothing but problem after problem. Repair under warranty is a joke. Replaced 2 parts and no change. Evaporator freezes as fridge will not go into defrost. After a week or 2, Fridge freezes evap and will run temps of 56-62 degrees in fridge and freezer up to 40. Repair from warranty service center is horrible. I have contacted Frigidaire numerous times. 3 repairs and then they will do something like replacement.

I purchased a Frigidaire Galaxy few months ago and the ice maker stopped working. After several attempts I scheduled an appointment for the service tech to come out today between 8 to 12. He never showed. I called the customer service department who was not able to find the scheduled appointment. I was transferred to another department which transferred me to another department which finally located where I was scheduled. She started her records reflected the service call was completed. She transfer me to another person who stated the phone number was incorrect and the service tech was advised by his supervisor just to come by to tag the door. The tech only tagged the door and did not ring the doorbell or knock because he told to just tag the door. I have been waiting since 8am!!

My husband and I bought a suite of all Frigidaire kitchen appliances in about 2010 or 11 from a local appliance store. We do not have kids, but entertain a little so we wanted a large capacity fridge that fit our new space. Our fridge sat in the warehouse for almost a year while my husband finished building the kitchen. The fridge (Frigidaire Fr. door, bottom freezer 25.8Ft, model FGUN2642LF) cost us $1700 then.

We live in northwest Indiana. We purchased this Frigidaire Gallery side-by-side refrigerator/freezer (FGHS1PF4A) around Nov. 15, 2015. Since purchasing it, we have had problems with the refrigerator and freezer going down in temperature and up in temperature several times, sometimes multiple times per week. Most of the time it goes down in temperature which is better than up. :) I know there is a control function telling the compressor to either not turn on or not turn off. We have had technicians out 3 times and tomorrow will be # 4. I have had to call several times to report a problem.

We purchased our Frigidaire refrigerator Model FFTR1821QB6A a little over a year ago. Our third handle just broke off (plastic part at the top). It is just my husband and I and we tried not to use the handle too much so it is not due to overuse. The ice maker makes awful noise frequently. Last, but not least, it began leaking the first month we had it. Found out the fan underneath was not working.

It's too bad that zero stars are not available. Our French door, freezer below Frigidaire has been a nightmare! We've had no less than 10 repair trips on this machine. We've lost food, we've been without an ice maker many, many times, and now we have mold on the wall behind the machine. The mold is the result of the ice maker leaking water in the back of the refrigerator. It has rusted through and caused mold to form on the drywall behind. Frigidaire is paying for the mold remediation that is now required but I'm sure that's in order to avoid a lawsuit. Their most recent "fix" is to apply a two inch thick foam pad to the back of the machine to hide the problem and as a result the refrigerator sticks out past the cabinet in a way that is unacceptable. Frigidaire could care less. We are going to throw the refrigerator away - we don't trust this piece of junk.

I purchased a Standard White Refrigerator in September 2016. The first problem that I had was the handles just broken off from the door. I told the company where I purchased it from and they said they ordered the part but never came out to repair it. Second the rubber around the door came off. Keep in mind I only had the refrigerator under a year. I have an extended warranty and it ends in September, 2018. Now here it comes... drumroll... it completely klonk out. Before it klonk out there were loud noise, I thought because I didn't have the ice maker connected.

I purchased an Avanti 11.6 Refrigerator in March of 2016 from PC Richard & Son in NY. When it came a few days later I noticed a crack in the freezer door, I called them and got the runaround. I put in a complaint to the BBB and it took 7 months for any resolution which resulted in a refund to PC Richard. I went back to PC Richard November 2016 and purchased a Frigidaire 11.6 Cubic Ft FFTRT222QW Refrigerator. I took a two year extended insurance with PC Richard and have since had the Frigidaire for a year and a half. The appliance made some noises for two days and then just died-stopped working.

On August 26, 2017, I purchased a Frigidaire Gallery French door refrigerator. It has not worked since I it. On 10/10/17, it stopped cooling and the repair company said they had to replace the compressor and replace the evaporator kit. On 4/6/18, it stopped cooling again and the repairman had to replace the air handler and replace the fan and gasket. On 5/25/18, I had to have the repairman return. He said the evaporator kit had to be replaced again and he said he needed to seal the system.

This side by side fridge has flooded the drain pan multiple times. The tech came out and said it was a design flaw and that it needed a bigger drain pan, but couldn’t get one to fit. The water hose in the front is too close to the floor and too cold so it causes condensation and has caused two bumps on my hardwood floor. The drain pan at the bottom of the pan is too old and does not allow the water to flow down during a defrosting cycle so after flooding my floor again, unclogging it and having it freeze up again, I had to stick a copper wire from the condenser into the drain hole. This product is an engineering failure. DO NOT BUY!!!

The refrigerator Frigidaire/Electrolux started on fire in the motor last Saturday. My husband got out the fire extinguisher and put out the fire. I called Electrolux and they are not responsible for anything past one year!

Refrigerator is 2 half years old and stopped working because it had a build up of ice preventing the fan from operating. It was caused by normal use opening and closing the freezer as moisture got into the fridge. The tech stated it is likely a design flaw. Model is Gallery FGHG2366PF1A.