Frigidaire Refrigerators

Noisy from day of purchase. Refrigerator freezer does not defrost and the refrigerator part does not cool after just 16 months. Extended warranty repairman cannot be scheduled for 8 days. Paid 985 dollars at Lowes in OCT 2020. Hope the extended warranty takes care of this--but should not have to wait for 8 days for a repairman.

CAS is knowingly selling defective merchandise and Frigidaire continues to sell defective product. Within hours of plugging in our new Frigidaire refrigerator it started making a ridiculously loud "buzzer" sound and would go off every couple of hours.

6 weeks after purchasing a Frigidaire refrigerator it stopped functioning. Instead of fixing or replacing it, the company has told me to wait while they attempt to find back ordered parts. In the meantime it won’t cool my food.

Buyer Beware! I purchased a Frigidaire fridge from Costco in January 2021. The fridge started failing in Nov 2021 – it wouldn’t keep food cold in the fridge or freezer section. After trouble shooting on our own, we contacted Costco’s warranty department in mid Dec of 2021. They said because the fridge was still under manufacturer’s warranty that they couldn’t help us and to talk to Frigidaire. After multiple calls to Frigidaire’s customer service department (who kept repeatedly telling me I couldn’t read the serial # on the fridge in front of me) they figured out it wasn’t actually a Frigidaire fridge but made by Curtis International, who pays Frigidaire to put the Frigidaire logo on their appliances. I was passed off yet again.

I purchased a defective refrigerator on 12/26/21. Called Frigidaire on 1/4/22 and no tech was sent until 1/10/22. The freezer was full of ice and the refrigerator was warm. He found the freezer box was warped and didn't fit. I was told Frigidaire would contact me. On 1/12/22 I called them and was told I had to wait 7 to 10 days to find out what they would do. All food had to be thrown away and I had no refrigeration. After calling again on 1/20/22 I was treated with suspicion and rudeness, then hung up on. Finally on 1/25/22 I received a replacement. Had to change the swing and install the handles myself. I am a 73 year old widow living on social security and cannot afford to lose all the food plus suffer the mental anguish. Frigidaire has certainly gone downhill.

New refrigerator, arrived with a small dent, I accepted a discount to keep it, with my military discount it dropped the price quite a bit, only problem is the bottom door alignment is slightly off, I can live with it. I have to say it replaced a 16 year old unit, the quality has dropped. Let's see if it has the longevity as my old one.

10 months after purchasing the Frigidaire refrigerator our cooling/freezing fans began to make noise. Frigidaire replaced all the fans under warranty. 2 months later the fans began making noise. Frigidaire replaced the refrigerator fan under warranty. 6 days later, now out of warranty, the fans began rattling again. There is obviously a design issue with their refrigerators. This refrigerator is a replacement for a GE refrigerator which had its own problems. I can't find a refrigerator that I'd recommend these days but I definitely stay away from Frigidaire.

I had hoped for so much better from such a recognized brand. A brand new refrigerator has broken down 3 times in just over 2 years. Instead of owning up to their bad product, they tell me that the warranty was only good for one year! Trying to get in touch with customer service by phone - well, the hold times are way too long, the system often glitches and hangs up on you, and when you FINALLY get in touch with a person, they can't really help. Buy a different brand, or Caveat Emptor...

We purchased this Model # LFHB2751TF8 Refrigerator in Nov2021 from Lowes with a 5 year warranty. It was delivered on Nov 28th. After a week it started making less and less ice until it would only make about a glass full in 24 hours. With the holidays going on we waited to call for service because we didn't know when someone could be there for the service. Apparently we waited too long so Lowes would not do anything. We then contacted Frigidaire service department and set up a service appointment for Jan 4th between 8am and 12:00. We were given the name of the service company and a phone number. On Jan 4th we waited until 1:00 pm and called the company to see when they would be there. We were informed that they did not have a service ticket for our address or name.

Brand new refrigerator ice didn’t work. Called 1st time. Was given 3 comp. to call all over 1 month for service. Called back. They gave their better comp. that they use. Waited 2 weeks till they could get there. I keep calling that company 14 times in 5 weeks. Now that company is rtv appliance in farmingdale ny. Waiting each time 15 to 30 min. Sometime I gave up and sometimes they answered. They said waiting for part 5 weeks now close to 6 weeks. Not yet. That’s not a good excuse. I could get parts in less then a week. I kept calling Frigidaire several times. Waited so long several times. I gave up. When I did get thru 1st time they would look in to it. Never did. 2nd time they took my # to call back. Never did. 3 & 4 times they hung up on me. (Stay clear of Frigidaire)