Frigidaire Refrigerators Reviews

Styrofoam and wires were frozen into the ice in the ice maker. We had an extended warranty so we called on May 29th, 2015. They said we would have our refrigerator fixed within 3 to 14 days. It is now June 29th and we still don't have a refrigerator and can't get any answers from Frigidaire on when we might get it fixed.

I have had the door bins fall out repeatedly. A few times resulted in broken glass and liquid mess everywhere. I tried contacting the store where we bought it with no joy. I tried calling Frigidaire and they gave another number and I was on terminal hold, so I hung up. No joy with Frigidaire, so never ever again!

I will never buy anything through Frigidaire again. Purchased a refrigerator at Conns and two years after my purchase the refrigerator caught on fire. Conns told me to file a insurance claim and that didn't do anything. And now I have called Frigidaire and they haven't did anything either. So my advice is to never buy anything at Conns and don't buy Frigidaire products because if anything happens you won't get help from either companies.

I bought a condo in Mid-April/2015 from 1st owner. Occupancy in the building started in Dec/2014. 1st owner never resided there. He was even overseas at the time of the deal. I moved to the unit on 9/6/2015 and found out a couple days later that the lower door handle of the fridge had a crack on one side of the screw. The problem was overlooked at first. It seemed that the workman applied excessive force when putting the screw in during the manufacturing process. The consequence is that the handle will come off one day when the crack extends to the other side of the screw.

My fridge stop blowing cold air on Memorial Day exactly one year after purchasing. The temp went up to 60 degrees. Lost $200 worth of groceries? The next day called Frigidaire to set up service. After (2) service tech appts, it's the compressor. Third service call, they replaced the compressor. Everything seemed fine. Filled it again. $200 later, it stops blowing cold air? Call service, they come back a fourth time, tech said it cannot be fixed? Fifth service call, they brought a new evaporator to replace the old one.

We bought a new home in Dec of 2013 and the lovely new kitchen was fully equipped with brand new Frigidaire gas range with convection oven, dishwasher and side by side fridge and freezer. They were all top of the line Gallery Professional stainless steel and still had the packing materials and tags. The ice maker never worked and had to be replaced, but the ice pours out so frantically that it shoots all over the kitchen floor. The dishwasher wouldn't work well. It was difficult to get any of the cycles to run and the shelves kept falling off their tracts. We wound up replacing the dishwasher with a Miele which runs like a dream machine.

I purchased a refrigerator at a local Home Depot to replace an older model (Whirlpool). The refrigerator arrived with a broken crisper. They sent me a new one. After 2 weeks I noticed icicles hanging inside the refrigerator freezer door. I got in touch with Frigidaire and was told to contact a Appliance repair shop (Apollo in Brockton Mass.). I called them, they came 1 week later and told me the seal was the problem. They put some silicone along the door and told me this should take care of problem, it didn't.

I have a Frigidaire refrigerator which is one year old. Two days outside of the warranty, the doors stop sealing. I called Frigidaire and they refused to honor the warranty. I finally talked them into repairing the fridge. The tech found that the doors are warped. They will be replaced but I feel they should replace this obvious lemon. If not that, at least give me an extended warranty to prove they feel this appliance does not need replacing. After the cost of the parts and labor, they would be well on their way to the cost of a new appliance!!! I have never owned an appliance that failed after 1 year. Most go 10 or 20 years...not this one. Steer clear of Frigidaire.

Don't buy Frigidaire appliances. We purchased a brand new Frigidaire counter depth refrigerator the end of March and it has broken twice now. Lost all our freezer food. They sent a compressor from Montreal which took a week to get to Halifax and was installed on April 17th. Then on monday June 15th it broke again. Appliance company came today to look at it and advised the compressor needs to be replaced again! Called Frigidaire and was advised by the agent that they have a 3 strike policy on replacing it with a new one. So the fridge has to break 3 times, lose all my freezer food 3 times before they will replace the "lemon" fridge with a new one. Asked to speak with the Manager and was advised ** was leaving for the day so he couldn't take my call. So be aware of the terrible customer service and policies for Frigidaire and don't buy their products unless you plan on having it break down and cost you a lot of money in replacing food and time.

My family had a Frigidaire French door refrigerator delivered on April 1. The top portion did not cool. An appliance repair person was sent out to diagnose the problem. They stated they needed to order a part. Days later they came with a part that we were told Frigidaire sent the wrong part. One month later the correct part came and that did not repair the problem. For another week or so We heard nothing. We called Frigidaire and they sent out another repair company who diagnosed a new problem. We have been waiting for over a week for the parts to come in and to add insult to injury the ice maker has ceased to work. Meanwhile my poor family has had to endure no refrigerator for 2 and a half months. Frigidaire says they are very sorry!!! Not helping!! I will NEVER buy from that company again!

Called about my refrigerator not cooling - put on hold twice. Next time called was ask to buy a three hundred dollar warranty. Had to replace cooling part then ice maker stop working and now freezer not working. This lemon is only two years old. Had to pay out of pocket for all repairs. Frigidaire did nothing for me. Will never buy anything from them again. I paid over a thousand dollars for this lemon. Two door freezer at bottom stainless steel.

I bought my Galaxy Refrigerator about 6 weeks ago. My previous GE had a cold water dispenser! The Frigidaire does not. Why have a water dispenser in a refrigerator that is not cold? Go figure. My GE side by side had more refrigerator door space and shelf space because the ice dispenser was in the freezer not the refrigerator. Also my left refrigerator door cannot be opened unless the right door is open. It is poorly designed. I am extremely disappointed. Wake up engineers!!!

New high end product with side by side Freezer (one unit) and Fridge (another unit) and in less than a year we have had to call for service 3x - still with no decent resolution. Electrolux (poorly run co) first came out replaced the ice maker. Then noticed handles work very poorly & suggested we need new doors. 3 weeks later doors installed, handle still doesn't work. Fridge now doesn't cool properly & to add insult to poor service we are stuck with two giant wood crates! Not a fan of Frigidaire!! Plus, my neighbor has same model & same issue - STEER CLEAR of Frigidaire side by side units!

Aug. purchased Frigidaire refrigerator model # FFH1817LS. 16 months later there is a fire in the freezer compartment. Fire, smoke, totally not repairable. Called Frigidaire, they have no comment about a recall or other help. But I see online many others have had the same problem. The whole house could of burned down with the soles in it!

Refrigerator lights got so hot they melted the ceiling above them and burned the insulation. Same thing happened in the freezer. Frigidaire could care less and said I was out of warranty on my 3 year old $2500 piece of junk. I do have pics of the burn but for some reason they won't upload.

I have made approximately 8 service requests for my Frigidaire French door refrigerator since January 2011. I purchased it in late October 2010. The ice maker and water device in door would not work. I had snow in my freezer. Eventually the snowing stopped sometime in 2012, and I stopped trying to use the door water/ice features. In March 2015 while I was having my kitchen floor replaced it was determined that a 1 square foot hole was under my refrigerator, so that was repaired as well as floor joists that had also decayed for some reason. Upon the new floor being installed we noticed a pool of water forming daily to the right of the front of the refrigerator. This led us to suspect the cause of the hole in the floor which I then realized was not present when the refrigerator was installed. I had disconnected the water tube to the unit, so the water forming on the floor was from something else.

Frigidaire LGHB2867PF Gallery - Called Frigidaire customer service on a Saturday morning, 10 days after the fridge arrived and waited approximately 25 minutes to be connected, as all representative were busy with an extremely high call volume, at 9:00 am. Hmmm! Explained what was going on with the freezer temperature and was told that a service call with a Frigidaire had been set up. I would be receiving a call from their certified dealer to schedule an appointment. The company that was suppose to contact me was 40 minutes away. Thought that was unusual since I live in Columbus, OH. Called Frigidaire back the following Wednesday and they said they would try and find someone else to come check the fridge but it may take a few days with the Memorial weekend holiday on Monday.

I purchased a brand new high end Frigidaire refrigerator a month ago -- which has never worked. A repairman was sent out, who said it needed a new 'motherboard' -- the computer that runs the whole refrigerator. That was ordered a month ago. Many phone calls later, I still have no mother board, no working refrigerator -- and no end in sight, I can't even get anyone on the phone who will take responsibility for either returning the fridge, or even giving me a ship date for the part. I've never seen worse customer service. I've been handed off to about 10 different people over the course of this frustrating experience. NEVER deal with Frigidaire if you can help it!

This refrigerator was purchased brand new from Best Buy ($1500). After the first 18 months, the refrigerator stopped cooling and reached a temp of 68 so I had to throw all food away. I defrosted the fridge by powering off and unplugging. I plugged in next day and it worked fine for about 6 months. Then again, I threw all food away. I had someone come and look, they said very hard to work on and didn't do anything. So, I defrosted and unplugged.

In June of 2013 I bought all new kitchen appliances from P.C. Richards. My stove, microwave, dishwasher and refrigerator were all Frigidaire products. Within the first two days of them being delivered my refrigerator wasn't working and I moved all my food to a friend's house until the P.C. Richards service person could get there. They fixed it. Two and a half months later my Frigidaire refrigerator stopped working again. This time I was at work and all my food spoiled and I lost everything in my freezer and refrigerator. Frigidaire told me there was nothing they could do about the loss of food, but they sent someone out to repair it and extended my warranty for an additional 6 months.

I purchased a Frigidaire Gallery refrigerator a little over a year ago. During the first 12 months of ownership I contacted the store I purchased it and was told to contact Frigidaire directly with my complaint. The complaint I have is regarding the ice maker chute on the outside of the door. It dispenses cubed and crushed ice at such a high volume that I can't allow anyone else other than myself to use it since it shoots ice out so fast that a majority of it goes on the floor which results in potential damage to the brand new laminate floor I recently installed. I even have to use a large mouthed tumbler when I use it. Recently I had family over for Memorial Day. I came in from grilling outside to find my mother frantically crawling around on the floor trying to pick up all of the tiny pieces of ice before they melted and ran into the flooring.

In two years, I had to replace the ice maker, which was three times the price of all the other brands. After 4 years my Frigidaire stopped making ice and a day later started to defrost. I called for service which would not come out on the weekend, and got a call back the following Monday. The service guy was friendly and seemed knowledgeable. He told me I would probably want to replace the unit because it would cost me $700 to repair. There was a leak on the low side of the compressor, some freon was lost, some air was sucked in, acid formation, moisture, on and on. Model LFUS2613LF0 - S/N 4A10916937.

The refrigerator is poorly designed. I didn't know it when I bought it. Got it home and found I had a real lemon. Ice goes all over the floor. The ice dispenser does not operate with a good design. You can't open the bin inside and when you try to get ice on the outside it spits out all over the floor. BEWARE.

Very disappointed, things won't stay on door shelves unless strategically placed, worse than that is the noise... the loudest refrigerator ever, wakes me out of my sleep... A piece of garbage!!!

I spent 1 hour 40 minutes on the phone with customer service asking to speak to a supervisor. The customer service rep kept asking what they could help me with. I said I want to make a complaint against a customer service representative. They would either disconnect me or recycle me to the beginning of the loop of pushing #1 if you are a customer, press #2 if this is a refrigerator, and the hold times are 10-20 minutes. This happen several times. It is a game in the Cust. Serv. Department there. I came close to returning my refrig to Home Depot for no customer service. They are polite, but trying to get to a specific department is worse than going through a maze. It is a joke back there in N. Carolina. They use local residents. ALL local residents who toy with you. I will NEVER buy another Frigidaire product. NEVER!!!

I am still trying to Resolve the issue with Frigidaire/Electrolux. Refrigerator never produced ice to manufacturer's specifications. Have had certified appliance companies provided by Frigidaire come out to repair the ice maker. All attempts have failed. Refrigerator is still under manufacturer's warranty. I have since found that there is a class action suit that has been filed against Frigidaire regarding ice maker.

I bought a french door fridge with water and ice dispenser at hhgregg. After 6 months the ice maker and water system froze up. A serviceman offered that we should shut it down and attempt to melt the iced up lines with a hair dryer. We did this and it worked but refroze in a short time. He then came and took apart the cover over the water coil and thawed the line. This was covered by the warranty. After owning this for a year the temperature in the freezer went up and the fridge temperature also went up. We called the serviceman again and he came and replaced a small evaporator fan motor that cost over $100.00 just for the part.

We purchased a home with all brand new Frigidaire appliances. The appliances were purchased in mid-December of 2014. In early March of 2015 the fridge stopped blowing cold air completely. I was told to contact one the of "certified" Frigidaire service locations and set something up to have it looked at. We were told the main board had gone bad and that it was on back order. It would be almost 3 weeks until the part would be in. We patiently waited for our part and were finally notified (it was a few days past 3 weeks) that the part was in.

Bought a new Frigidaire in June 2014. Stopped working in April 2015. Service was even worse than the product. Needed a part which the repair contractor did not stock. Took over a week to get. Still waiting for Lar service to come back. With part. Been without a refrigerator for nearly two weeks... and still waiting. Terrible product with an even worse service system. Will never buy another Electrolux/Frigidaire product again and would tell my family and friends the same thing.

I purchased a new SS refrigerator November 27, 2014. Three months later I started having problems with the ice maker in the door. After multiple calls to Lowe's and Frigidaire and six repair visits (which cost me time away from work) from two different service companies replacing all parts, it's still not fixed! Because it's under repair warranty, I have to be inconvenienced with numerous additional service calls until someone finally realizes it's a lemon and deems it unrepairable (which may never happen). I am so disappointed with Frigidaire and Lowe's. Neither of which I will purchase any major appliance from in the future!

I purchased a Gallery Series refrigerator 2 1/2 years ago. I've had to have it serviced three times. The first time was about 1 1/2 years after I purchased it because the water filter kept freezing and cracking so water would leak all over the inside and out the bottom. After pulling it out and taking the ice maker apart (which is located in the upper left side of the refrigerator part) the service technician said there was nothing wrong and there was no way it would have cracked had I changed it every year as recommended. What does that have to do with it freezing? And guess what... I changed it every 4 to 6 month because we drink A LOT of water and once I start tasting the different or the filter change light comes on, I changed it.

I bought a fridge about 2 yrs ago, after about 1 1/2 years the shelves broke. I called Baillio's the place I bought fridge and I was told the shelves are considered cosmetic and not covered by the extended warranty I bought. How can shelves be considered cosmetic when you need them to place food on them? I will never never never buy a Frigidaire product again. The plastic that surrounds glass shelves is thin and brittle. I am a single person so I don't have that much food at any given time in fridge. I haven't checked to see how much it would cost me to replace shelves but if I am going to end up with same quality I am not sure I even want to spend money on them and I am sure they are not cheap. I am thinking of using duct tape to repair them and when I get company I will use that as a reason to repeat my story. Hopefully it will stop at least one person from purchasing this product.

I purchase a FRIGIDAIRE Refrigerator Model number FFTR1814QWO, Serial Number BA43938971 and Gas Stove from the Lowe's store @ 7801 Tonnelle Ave North Bergen NJ on March 23. They schedule three delivery but only showed up for one and I had to miss work for three days. The appliances I ordered arrive three weeks later than the schedule time of delivery. When it arrived, the delivery guys plug them in. They seem fine, the fridge motor was running. Within that week, I had to go out of town for on a family emergency. When I return, I notice the fridge was not working nor was it staying cooling. I called Lowe's Store and spoke to the Manager, he informed me that because I had purchase the fridge over thirty {30} day, he could not replace it because FRIGIDAIRE would not give him credit for it. That I should call their 8007247519 for a service man to come out and see what the problem is.

This unit is defective. We have owned this unit just less than a year. It has been broken numerous times. This is the fourth time now. And the warranty is running out. This unit should be replaced or our money should be refunded. I was given a number to call... 800-456-4699 and guess what... You can't reach this company from this number, it goes to a dating service. WTF!!! We are going to turn this over to our legal services company for legal action. We have lost in wages lost and food loss of over this incident of over 2000.00. We have to take off of work and wait for a service company to come out and maybe they will show, and maybe they won't. This ** sucks!

My new fridge sounds like an air compressor when it goes into defrost cycle. A service rep tried all kinds of adjustments. He ordered a part and after installing it, there was no difference. I continued to complain. Frigidaire will do nothing for me. There must be some sort of consumer protection so you are warned about noise when you buy, not once you take delivery. If there is someone I can call to have Frigidaire take this product back, I would appreciate finding out who to contact. Thank you.

Inferior products inside this unit. Shelving brackets pulled out of inside wall causing shelves to drop down and becoming useless. Brittle plastics throughout inside constantly breaking and needing replacement. Needles to say, won't ever buy this brand again.

We've never had Frigidaire appliances until Nov 2014 when we bought a house that had just been furnished with FOUR brand new, stainless steel Frigidaire appliances. (A stove, 2 refrigerators and a dishwasher.) All of these appliances still had stickers and tags from being purchased and had never been used. The dishwasher did not work from the very beginning. It would not fill with water. After repairmen came 3 times to fix it, it is finally working now. One of the refrigerators had the compressor go out on it and we lost all the food in the fridge/freezer. The icemaker went out on the other freezer and we had to have the repairman look at it because it is so LOUD, although he said there's nothing he could do about it. (Keep in mind, these are appliances that are less than a year old and have only been in use for 5 months.)

Our Frigidaire Gallery Refrigerator quit working after 1 year and 2 months. It was just outside of warranty. We called several repair people and nobody would work on this refrigerator. Finally got ahold of a repair man that would attempted to fix it but had no luck. Over $200.00 later, we find out the main board is shot and they won't fix this because they take too long and they inevitably get the wrong part from the manufacturer. Got ahold of the manufacturer to get a name of a service repair person that will actually work on their product. They are paying for replacement parts but labor is on us. While that is a nice gesture, we didn't buy a major appliance so that it could only last a year. From what I have read, this is a continuous problem with this brand.

We bought this refrigerator less than a year ago at our local Lowe's store. We redid our kitchen and just wanted a prettier refrigerator that would go better with the decor. What a horrible mistake! This refrigerator is so loud!!! But, just sometimes. Sometimes it runs quietly as it is suppose to operate. Three repairmen have been here, two have heard how loud it is. Finally the third repairman told us that this is just the way this model operates! If we want a quieter refrigerator, we need to get a larger refrigerator!!! What is that all about??? Why did they not tell us this at Lowe's? The model number is: LFHT2117NF5 and the serial number is 4A42313063. It is just the two of us, we do not need a huge refrigerator.

A less than three year old fridge, side by side door handle is broken... comes off in your hand. We are seniors... not a frat house. Snowbirds thus usage is minimal. Frigidaire said we need to buy a new door. At our expense.

I bought a refrigerator made by Frigidaire and 1 day after the warranty was up it stopped working. $3000 dollars for an appliance that worked for a year. I contacted customer service and was told by the service agent that "life is a gamble and I can't do anything to help since the warranty has expired". Frigidaire should be ashamed of the products they are putting into the market.

I purchased a brand new refrigerator 2 years ago. It is in a clean environment and cared for properly. It has broken twice in the last 12 months. Thank goodness, the first time was 3 days before the original warranty expired. I have had to continue purchasing extended warranties just to ensure that my brand new fridge will not die on me. I have spent weeks waiting for my fridge to be fixed and have lost hundreds in food. If there is such a thing as a lemon for a fridge, I have one. I called Frigidaire with my frustrations and was met with no resolution on their part. All I wanted was my next 1 year warranty free of cost for all of my troubles. They will not cover the $40 expense and I have to unless I want to buy a new fridge next year when it breaks again. They have lost a lifetime buyer and my recommendation to future buyers for a measly $40.

My wife bought a very expensive "top of the line" Frigidaire freezer-refrigerator for our newly purchased home a little over four years ago (galleria model). After numerous problems with the ice maker freezing up, ice accumulations on the back of the appliance, unprovoked freezer thawing episodes and the resultant ruined food, the unit now appears to pretty much work but not before numerous service calls, and two replacement units being delivered the first was visibly damaged as was the second).

Eight months ago we bought a Frigidaire 26 cu' ft. Gallery Series refrigerator. It cost us $1500. We bought Frigidaire because it had a Sabbath mode feature. In the past, our experience with Frigidaire had been positive. Since we got it delivered, we have not had a month where this refrigerator has operated properly. Right after installation we tried to set the Sabbath mode, and the refrigerator immediately showed an error message on the display. We couldn't get it to respond and go back to normal settings. We tried to call customer service, but they were closed. Because the display wasn't working, we didn't know that the fridge had stopped working.

3 year old Frigidaire refrigerator. The light bulb burnt hole right through the top of refrigerator. Called them. Of course they said I must have put wrong watt bulb in. Go look at newer refrigerators. There is a design change. Now they have a piece of metal. Frigidaire must have known.

I have never hated an appliance before, but I hate this fridge. It is the noisiest fridge I have ever had the dissatisfaction of owning; it sounds like it is going to fly to the moon, and I wish it would. It is 2 years old, and since the very start it has been noisy. We even had someone out twice to fix it to no avail. I am only entering a rate experience because it is required; I personally rate it as a big fat 0. I can not express how much I hate the noisiness of this fridge.

Bought Frigidaire ref 16 months ago. Have replaced handle 3 times. Finally just glued it and put more screws in. Now ice-maker not working. Bought new one...not the problem. Service coming in 2 days. The freezer quit tonight and the refrigerator says it is 50 degrees. Would just like to trade for different brand. HAVE extended warranty. Don't know how good that will be.

This is number 4 of the refrigerators we have had from FRIGIDAIRE. And LAST. Number 1 crapped out at 1 yr one month, (just over warranty) and just before a dinner party, THANKS! After a lot of haggling we got it replaced (with $$) with number 2. That 1 yr 3 month... then it too died.. So back to their so call customer service..HA! A joke... That one went to scrap yard, and Lowe's got us another #3 at discount for being a loyal customer. That one lasted 2 yrs. 5 months. BIG WHOOP!.. So that one was fixed under LOWE'S plan (which we paid for). Made it 2 more months before it too was junk.

After only 6 months, my ice maker stopped working. I called and had a repairman come and he concluded that the fan and ice maker needed to be replaced. After waiting for nearly two months, the parts finally came in. Replacement was completed and even with new parts, the ice maker is still not working. I called the repair facility back the next day and they never returned my call. I called Frigidaire and filed a complaint. They stated they would have another repair facility contact me to repair the problem ice maker. I haven't heard back from anyone. Not only does the ice maker not work, the unit has a loud low humming noise when running. I am very dissatisfied not only with the unit but with the lack of response from Frigidaire. I will never purchase another appliance from them. This unit cost in excess of $2000.00.

Frigidaire Gallery model JBND26 - We paid $2500 for what we thought was a nice refrigerator a little over 2 years ago. This product has continued to have problems with making ice. Either we have nothing or the entire tray is frozen together (both ice makers). Keep in mind every 6 months we invest 50+ dollars on a new water filter. This has been the first and last Frigidaire product I will ever purchase.

My 1 1/2 year old refrigerator caught on fire from a faulty switch and almost killed me and burned my house down. Luckily I live two blocks from the fire station so they came and got it under control quickly. When I try to have the store repair it, they said it was Frigidaire problem but they called and had Frigidaire send someone out who charged me $75.00. Then they said it would cost me another $450.00 for a new condenser and switch and they would pay for the parts. I thought someone was lying to me, a company couldn't possibly be that stupid. So I called them myself, think easy fix, happy customer, no problem. No one was lying to me - Frigidaire could not care less about their customers or their safety.

Purchased new Frigidaire refrigerator and it did not cool right when we got it. Had it checked by service man, he said he could not find anything wrong. About a month and few days later had a power surge and the refrigerator would do nothing. Temp was 78 in freezer and 81 in top part when electricity came back on. We are sitting here 21 days later and it's still not fixed. We purchased the 5 yrs extended warranty when we bought it. We find out now that Frigidaire does not care whether they fix the refrigerator or not... we have turned them in to the better business bureau. Thank you for listening... PS we paid cash for it, it was purchased Dec 4th of 2014 and it is March 14th today 2015.

I bought a Frigidaire refrigerator one year ago. I have had 3 people out since Oct. 2014 concerning a very loud noise with this product. I have been in touch with the company concerning the design of it. They have been very uncooperative with replacement.

New Fridge only 16 days old and problems with water forming and icicles on the inside door. Repair man came - said he'd never seen anything like this before. Went away saying he'd contact Frigidaire and report back. 3 days later no word, no report back. Very dissatisfied.

Bought a Frigidaire 3 years ago, but after 14 months it died - had a leak and wouldn't stay cold. Would have been $800 to repair. Called Frigidaire and had to badger customer service into doing something. Out of one year warranty but shouldn't a product work for longer than 14 months???!! Apparently they agreed because they gave me a rebate of a few hundred dollars towards the purchase of another unit, I bought one for $925. Bad mistake.

This fridge is about ten years old, stopped working last June, would not cool. Serviceman said it was the circuit board. The company that made the boards went broke, so must send for repair. Two weeks later repair board installed, told we need to wait 24 hours to cool to temp, 36 hours of continuous running still did not cool. Serviceman then said compressor not working, $1400 later fridge was working! Today it has quit again. New fridge is $8000! Likely problem is the circuit board, a piece of junk!

Frigidaire 18 ft capacity 2013 Refrigerator - My dismay at how many other frustrating experiences others have had with this same company. I bought my refrigerator from Best Buy, with all that it takes to clean-out-fill-up-move-about to get it inside kitchen in Nov. 2013. Before 9 mo. of 'new' use, the temp was too high, and online info said should be colder but mine was not. I called w/in warranty time and repairman came out, did not want me to watch him inspect, and decided a new thermostat would fix problem. Another week-and-half, he returns, puts in 2 screws and thinks problem has been solved. Done. But 3 mo. later again, the temp is high.

FFHS2611LWF - Purchased a Frigidaire refrigerator/freezer less than a year ago. Two issues have been repaired since purchase was made. I am now waiting for a repair on the icemaker again. Given appointment date and time, no show, because the new icemaker had not come in. How did the repairman know a new icemaker was required when he had not examined the product? Was told he knew what the problem was as they had made numerous repairs on the icemakers in the Frigidaire refrigerators. I have come to the conclusion that the company knows that they are selling defective refrigerator/freezers to unsuspecting consumers.

I purchased a new Frigidaire refrigerator less than 7 months ago. I spent $1200.00 at Home Depot on this fridge. My fridge started leaking and upon further investigation I found it was my freezer thawing out as the unit had faulted out and turned itself off. I called the number listed inside the fridge for service where I was told someone would need to come look at the fridge to determine what parts or service was needed. Then I was given the # of another distribution facility (not Home Depot) that serviced all of Frigidaire fridges. The soonest I could get service was 5 days out. I have same problem with my refrigerator. Waiting for repair.

What began as a nuisance with the beeping noise as if the refrigerator was open turned into a very frightening experience. Our refrigerator s/n241691315, serial 4464821523, model PHLS68EESB6 had a MAJOR electrical short and the interior literally melted from the internal fire! All this while we where asleep. If not by the grace of God, the consequences could have been catastrophic. When the interior melted the door sealed shut containing the fire inside the unit!! We reported the incident too... and were told to hire one of their recognized service companies.

I have spent so much time; with technician visits to the so so many phone calls to Frigidaire. Item was delivered and bought from East Coast Appliance., VB VA. Was not cooling and was so loud you could hear it when entering the house and approx every 15 mins sounded like a sick animal. First tech (E. Coast) came and said it just had to settle in and he leveled. Second tech (E.C.) came 12/12/14 determining needed to order a evap fan motor. Installed 1/14/15 and also brought wheels which I had requested b/c I did not get when delivered. Still is very loud, East Coast advised me to have Frigidaire Tech check out. Also, Frigidaire said I had to have one of their techs come out too.

I am not getting to my third fridge. They replaced 2 in a handful of months. Now I am switching brands. The fridge is nice and roomy but the ice maker is garbage.

I so painfully regret not reading these reviews prior to buying the complete set of Frigidaire Gallery appliances for the new house we just built. It was what our builder suggested so I didn't think much of it at the time, they looked pretty good right?!? Big mistake! It's been 4 months since they were installed and we've had TEN, count them, 10 service visits, mostly for the fridge, but still 1 for the microwave because it was originally completely defective and sounded like a commercial jet taking off when running, and 1 for the gas stove due to the bottom drawer being scratched really bad and didn't notice until we opened it a couple days after install.

Ordered a Frigidaire stack washer/dryer on 11/13/2014 and it was installed on 11/19/2014. After 2 washes, the washer got stuck on the rinse cycle and started to flood the downstairs apartment. Called Home Depot who told me that Frigidaire was in charge of 1st year warranty problems (they blew me off after I purchased a 3 year protection plan). Frigidaire then sent out a contracted service repairman who tinkered with the machine and declared it fixed. Ran two more washes and it malfunctioned the same way on the 3rd wash. Contracted repairman refused to come back to my house because he was "Afraid of not getting paid."

First, I want to mention that I'm in an industry related to home improvements and design. 25 years experience with appliances and home improvement products. I have NEVER been so disappointed with a product line, as I am with Frigidaire! Not just one, not two, not even three, but FOUR Frigidaire appliances have let us down. Model #'s? Why bother! A top of the line stainless dishwasher? Broke after 1 year. Controls no longer switch from 'normal' mode to any other cycle. Never cleans correctly and leaves behind residue.

My water doesn't work. Then the refrigerator freezes all of my food. Then the temperature constantly drops. I am highly disappointed with this refrigerator.

I bought the whole package 2 years ago. Fridge, stove, dishwasher, microwave. All was Frigidaire gallery. What a bunch of crap! The dishwasher is so loud we can't put on at night. The fridge has already got mechanical mother board problems. The stove (gas) is terrible for baking or even heat distribution. I have to put everything on bottom self for anything you want crispy or just cooked for that matter. It's brutal I actually can't give away this stuff. The microwave is also crap. Slow to heat and just useless. Better for yah I just use a pot and pan. Quicker and better for you. Would never buy anything again from frigidaire. Their stuff is the worst. Will be replacing next year. This stuff to the dump - total crap, all of it.

Bought this fridge at Urner's 1 year ago. Had problems ever since. Had the service tech. out here 3 times. Every time they say "it's the filter". Never buy another Frigidaire product again.

Purchased a new Gallery series last March. From the first day the fridge did not work. It would not keep a constant temperature. Food in the "fresh drawers" would freeze. After 2 service calls the tech was unable to fix the problem. Fortunately we bought the fridge from a highly reputable dealer and he took the box back. The new box was delivered late in April. The same problem appeared in August. The tech came out but it seemed he was able to fix it. Now the food is freezing again. The tech was here today but said he would need to return with some parts. He suggested we buy an extended warranty because without a warranty the fix would cost $350. I am furious.

I bought a Frigidaire refrigerator October of 2013. By May of 2014 I had a serviceman, repairman, three times because it was not cooling and everything had condensation on it. It would heat up to the high forties. The last time I called Frigidaire company they decided to replace it with a new one. Now this one is starting to do the same thing, not keeping the temperature at 40 degrees or below. It also has condensation on almost everything especially bagged bread and vegetables. I'll never buy another Frigidaire appliance.

I have a Frigidaire fridge #FFSC2323lp and it is 1 week old. It is very loud and won't stop running. We had a repair guy from Frigidaire come out and he said it was just fine. It's so loud we can't hear our TV. The repair guy said that if we could not hear the TV to turn it up. They won't do a thing about it.

I will never buy another Frigidaire product. The Refrigerator Model #FRT21IL4FW6 ice maker lasted maybe a month before it quit. Had extended warranty, thank goodness because the replacement ice maker cost almost as much as the refrigerator. Worked fine for maybe a month and once again I'm lucky to get maybe 20 ice cubes in a 24 hour period. Glad I still have ice trays.

I bought my Frigidaire refrigerator only 7mths ago and since I bought it I've had nothing but problems. Their customer service is the worst on top of it!!!! The fridge hasn't made ice since the 1st month of my purchase. Every time I call customer service they send a tech out, the techs automatically say its my filter. Frigidaire sent me filters 2x and still having the same issues. One tech said connect the water line directly to the fridge, we did that! Change the filter, we did that! Now they don't know what more to suggest. They refuse to replace the fridge because they want the store to eat the cost..... Clearly the fridge has a recall. Today another tech came out and again no surprise he said "it's the filter." They suggest me to get a bypass filter. I told him I have kids, what is the purpose of this fridge if I can not have filtered water. His response, "Well, I don't know what to tell you."

We bought a Frigidaire gallery series refrigerator. In less than 12 months temperature was going up and down to the point it was freezing vegetables. Contacted Frigidaire and they were more interested in selling us a 240 dollar one year extended warranty than fixing the problem. When we did get repair person out, the part he needed was on back order for unknown time. DON'T MAKE THE SAME MISTAKE I DID.

I called the manufacturer and the manager stated that it is a known issue but they cannot cover the unit because it's out of the manufacturer warranty. Please DO NOT buy anything from this company- STAY AWAY.

Ice maker quit after 8 months of use... not warrantied. I would not buy NOR recommend buying ANY Frigidaire appliance.

I bought the Gallery fridge in 2013 and had problems with it from the start. I have called Lowe's, Frigidaire many times. I have been getting the run around since June. The ice maker and water maker started acting up practically as soon as we bought it. I came into my kitchen and water was running all over the floor. The company that was suppose to fix it is no better and it's the only company they could even get to do a service call. The whole situation has been a nightmare. I tell everyone not to buy a Frigidaire and I could tell you more but it would take me forever.

We purchased a Frigidaire Professional top mount refrigerator; model number FPH12188PF4, on September 13, 2014. On Christmas day the unit stopped cooling. The next day we called Frigidaire and they gave us the names of 3 local companies to repair the unit. The soonest a repairman could come out would be December 29. On the first visit, we were told there was no frost pattern and there was a restriction in the line. He had to order a dye dryer so they could locate and clear the restriction out of the unit. It could not be repaired that day.

We bought the Frigidaire Gallery package from HH Gregg three years ago, the ice maker is very noisy and usually drop about 20 ice cubes every time you push the lever. We have learned to deal with this. The shelving started cracking after the first year and now all hanging drawers are cracked and even the track holding the drawers have fallen apart. I talked to customer service last year and asked if they could give me a break on the drawers and shelves and they would only give me a 15% discount. I told them this was not very good customer service since clearly there is a quality issue with this product. My old refrigerator (GE) was placed in my garage. It is 17 years old and not one crack in anything and also went through three children. I am writing this now because the microwave is now junk as well after 3 years, should have kept the old one we replaced that worked fine for 10 years. This line is pure junk, looks good, it's all smoke and mirrors from there.

I bought 6 refrigerators... model number LGHT2137LE6 from Lowe's for an apartment building 2 years ago. To date 3 of the 6 fridge handles have snapped off where they connect to the top of the door. The tenants were professional women who in no way were abusing the door handles. Frigidaire clearly has a defective product. They offered me 10% off but still charge $37 for the replacement handles. Upon further research have learned of Frigidaire's very low rating in the appliance business... Stay away from Frigidaire!!!

I purchased refrigerator with top freezer from Lowe's May 2013. In Dec 2014 refrigerator stop working. I called Frigidaire. They was going to cover the parts only, so I asked could I buy the extended warranty which would cover both parts and labor they said yes $85 for 2 years. Original labor charges would have been $60 to $100. I saved this by purchasing warranty. Frigidaire C.S. placed a service call for repairs to one of their contractors and my appointment was on a Friday. That person said they could not fix, so someone from their office will be contacting me.

July 2011, purchase french door stainless steel refrigerator. Beautiful, piece of crap!! The ice machine works sometimes, had to purchase an extended warranty or the amount of parts and time the serviceman has put in, it would have exceeded the cost of the appliance. Have not had any ice for 5 months, none!! It makes this popcorn sound. That's to make you think that it might make ice.

I checked out the reviews just to see if others were having the same issues that I am having. Then decided to also write a review. I have a side by side. Bought the extended and extended it again. Under warranty, had the repairmen out twice for freezer issues. Had 2 door shelves replaced. More door shelves broke under extended warranty, but company does not replace under extended warranty. Extended warranty past and don't want to waste money buying more. Taped up with duct tape, but does not hold well. Exorbitant price to replace cheap plastic shelves. Some knobs holding crisper drawer and freezer shelves broke out of frig wall. Last year, wall of frig side developed 13-inch crack. Frig still running. Can't afford new one. Made cheaply. Will never buy Frigidaire again.

The only problems were the door and internal shelves that broke after a couple of years. Upon inspection, the door shelves were made of very thin brittle plastic. Replaced one for $60 dollars and patched the others that had cracks with Cold Weld. Meanwhile, the bottom internal shelf (also made with thin plastic) that holds two compartments underneath broke as well. Once again, with a small steel plate and Cold Weld, fixed it. Finally, today 30 December 14, with New Year's Eve on our mind, the refrigerator side can only reach a temperature of 52 degrees; the normal operating temperature is 34 degrees.

I bought my refrigerator in April. In December, my icemaker quit working. I had to buy ice for my Christmas dinner. I called 3 times and still no one has called me back and it still isn't fixed.

12/21/14 Bought 2 new appliances from Lowe's, Frigidaire Gallery wall oven and Refrigerator, for new house. Spent over $2,300.00 on the refrigerator. Model #LGHB2867PF5. They were delivered in October, and we started to use in December when we moved in. We found that the refrigerator cannot get to the right cooling temperature, as well as the freezer. Called Frigidaire, and they cannot hep until 12/26/14. This is what happened: Tried their 1-800 number, which had me call another number, and waited 1/2 hour. Got cut off, called back, and waited another 1/2 hour to repeat the info. Spoke to supervisor, who could not get any service technician until 12/26. Very dissatisfied with lack of responsibility and responsiveness. Will get rid of them as soon as I can.

Frigidaire Gallery refrigerator model FGUN2642LF2 - The fridge was great until a few months later when the light bulb area started to melt the top of the fridge.. We had to remove one light bulb but the problem is still ongoing... Also having a lot of trouble with the freezer door opening and closing. The ice machine is useless.

Bought above mentioned refrigerator on Sept. 15, 2014 from Lowe's (Model #LFHT1513LW). Because my other refrigerator needed to be replaced FAST, and we live in a very small park model, I bought this particular model. As of today, Dec. 17, 2014, we have had to have two repairs on this and two service calls where parts had to ordered. We've lost a great deal of food even with dry ice. Not to mention time involved. Hope this poorly made appliance can be replaced for an upgrade.

Bought refrigerator in 2011. Had 4 service calls on ice maker. Appliance was replaced, then evaporator and compressor went out. Now having the same problem again. Would not recommend this product to anyone.

Purchased Model #FGHB2869LF in November of 2010 from H.H. Gregg. By September of 2012 icemaker became temperamental. Refrigerator replaced under extended warranty April of 2014. 2nd refrigerator cannot maintain temperature. Junk!

We spent a little extra to get what we thought would be a quality refrigerator, so we bought the Frigidaire DGUS 2645LF2 with the french doors. We are satisfied with the operation of the refrigerator, although the water filters are way overpriced. The problem we had was that the top shelf on the refrigerator door broke and caused the domino effect by breaking two of the shelves below it. My wife was getting something out of the bottom shelf and almost broke her finger. I called Frigidaire, hoping that the broken shelves would be replaced for free as they were not well made, in my opinion. I was told that the shelves are considered "cosmetic"! What?! This is a definition right out of Orwell's 1984!

I purchased my Frigidaire refrigerator in March 2013. Today December 2014 icemaker is leaking, ice is not freezing hard enough to keep from sticking and clogging output shoot. Dissatisfied with product.

I purchased the Frigidaire Galaxy refrigerator in July of 2014. The ice maker died in Sept and the interior bulb burned out in Oct. Now in Dec the door handle has come loose from the unit. I have had a repair tech out three times and now if I can't find how fix the door myself it will be another visit. It comes with a one year warranty and you will use that sucker like crazy. Save yourself the headache and buy a different brand. My fridge was not cheap so it's not a "price point" issue. It's cheap manufacturing with cheaply made parts put together by blind monkeys. Steer clear!

Don't buy any frigidaire refrigerator...customer service is the worst I have ever dealt with. After buying a lemon refrigerator and the warranty expired, the only way they would repair the refrigerator is if we bought an extended warranty!!!!! So they want us to pay them to fix their lemon refrigerator. Yes this is a true story. So don't buy any refrigerators from frigidaire!!!!! This has been going on for just over 2 years. Save yourself. Buy another brand!!!!

I purchased Frigidaire refrigerator on 11/15/2013, Model FFTR1817LW9, serial BA23730660. Addition manufacturer one year warranty, purchased 3 years warranty. On 12/3/2013, I had drain leak. Motor damage. Paid $115.00 from pocket. 6 more times repair, 10/21/14, on 10/31 on 11/4/14, 11/7. Leak continued. Company informed me, manufacturer defect, will be replaced. When I called to schedule, company advised me no replacement.

I have a Frigidaire refrigerator. I started having problems with the moisture on the front of the door panel. I called Frigidaire and spoke to customer service. I was told there was nothing they could do for me, it's not their problem. Since then it has gotten worse of course. I tried to fix the problem myself. I could not resolve the problem. Their workmanship is shoddy at best. They must not have a quality control department or these problems consumers have would not exist. I would not want to work in their customer service department.

I bought this refrigerator and within a few months the door rack plastic guard snapped and broke. A month later another one door rack did the same. These were for wide door shelves that were supposed to be able to hold gallon containers. I called the company to try and get it replaced through the warranty and was told this was cosmetic so not covered so I had to pay $50 to replace the two shelves. Besides that the fridge is very very noisy. My advice is to not buy this fridge and to try to stay away from Frigidaire.

Just to let people know that stainless steel Frigidaire refrigerator cause a fire in my tack room and building - cost me 40000 of my farm supplies and tack. But I was shock, I always so careful and it wasn't very old. So just to let people know, be careful. I think we have gotten too advance and I like it simple and safe!!!!

I bought this defective Frigidaire refrigerator for my Mother 3 years ago. After 13 months the freezer would not hold the temperature and after calling Lowe's, they told me I should have bought a warranty. Nice customer service? So I had my appliance repairman come and fix it for $100+/-. Then a couple of months ago the same problem occurred, my guy came and said he couldn't fix it. This is after 3 years. I called Lowe's who referred me to Frigidaire. They sent out their repairman to take a look and give an estimate. It was higher than the cost of the refrigerator. Then they tried to charge me for coming out at Frigidaire's request! For the last two months it's been back and forth emails with Frigidaire who has offered me replacement parts but I have to pay $200 for fittings, (probably their cost for the parts they are sending me). They also want me to sign a release leaving them with no further liability.

Just bought a 4 piece SS kitchen package, Frigidaire Gallery. Checked it out at the store and seemed to meet our needs, counter depth, smudge free with free install and haul away. We found out the fridge couldn't be counter depth due to the water line taking up space behind the fridge, our mistake. Once installed noticed it seemed to be on all the time. Makes a high pitched sound that eats into your brain at night when all is quiet, except for the fridge. Dishwasher started turning on by itself, then wouldn't turn on when you wanted and ran for 3 hrs and didn't wash, no soap dispensed. Our dream kitchen turned into a nightmare. Wish I had our old stuff back.

LFHT2117LW8 MODEL Refrigerator - The shelves on the door of this fridge keep breaking off. While under warranty, they replace two of them and now the third has broken. Replacing the shelves without finding out the cause of why they are breaking is the question. I looked at a new one today and the way they are made has been changed. I want to know if mine should be changed or replaced... I have never owned a refrigerator that the shelves break off... Help.

I purchased my Frigidaire refrigerator (model #PHSC39EHSS2) 2 years ago. Today (day before Thanksgiving) I woke up to a dead refrigerator. After trying troubleshooting fixes in the manual, I called a repairperson out. He replaced the fan ($280). When the refrigerator was pulled out, we both saw a large rust stain on the back (3-4" long, 1-2" wide) near the top of the evaporator where lines go through. Turns out I only had a 1-year warranty. When I called customer service, I was on hold for 27 min. while the person "talked to her supervisor" then told me they could do nothing for me. I pointed out that a 2 yr old ($2000) refrigerator should not be showing giant rust on its back (the back is also quite warped). And she just said, "there's nothing I can do for you." NEVER buying Frigidaire products again.

In late October 2014 I purchased a full package of Frigidaire appliances (Gallery Refrigerator, Gas Range and Dishwasher) for an investment property. The refrigerator was inoperable straight out of the box. The local Home Depot did not have the exact same model in stock for a replacement and the thought was a Warranty Service Repair would actually be quicker than getting another refrigerator shipped in. The service provider came in a timely manner, diagnosed a failed Motherboard and attempted to expedite the part with their Distributor. They came back with estimates of 7-14 business days at which point I called Electrolux direct to determine the issue with shipping a board direct to the service provider (this is the normal process for other Equipment Mfgs). I was told by a Customer Service Representative (who refused to give her name other than "Catherine") that I would have to pay for any expedited shipping. When I finally agreed to do so, she said there was still no guarantee of anything faster than their normal 14 business day process time.

Frigidaire refrigerator FGUS2642LF0 - Purchased this refrigerator in 2011. Cheap cheap cheap plastic door bins and crisper drawers!! Have replaced 2 door bins already. Of those two, one has cracked again beyond use (gone) and the other is again cracked on one side so will only be there until it cracks further and won't hold on any longer. Called Frigidaire and they want $50.63 to replace. For one bin!!! For cheap plastic that is probably going to break again based on past usage. These are the "gallon" bins that should be able to literally hold a gallon of milk!! Not! After first replacement never put a gallon of milk there again. Bins would pop off because they never seemed to attach securely and caused the cracking from weight they were holding. How heavy is salad dressing and ketchup?!

I bought a Frigidaire refrigerator almost 5 years ago, and so far it works fine, except that it is very noisy. I complained about that right away, fearing it indicated a serious problem, and I was told first that it was normal for an energy saver model, but the noise is more than turning off and on, and, on another call, that it was normal for an ice maker, which is preposterous since I use it only 2 or 3 times a year. Evidently I have the latter to thank for the relatively good luck I have had, and the fact that I got a simple model to have fewer things that could go wrong. However, sometimes the noise sounds like a small airplane is taking off in my kitchen. Also, when shortly after I bought it a lightweight wooden rack fell against the door without much force because I caught it so it only lightly touched the door and slid a few inches, it left deep scratches, revealing that their Silver Mist exterior was not baked on, but only spray painted on in a hasty attempt to compete with stainless finishes.

13 months ago I purchased new kitchen appliances from Howards which Frigidaire refrigerator, stove and microwave. Several months later the icemaker after being hooked up by a certified service personnel that same day spewed water enough to flood out the neighbors below me and cost $1,000 which Frigidaire (finally) paid for. Then they determined defective unit and replaced the refrigerator. Eleven months from purchase, with new replacement in house hooked up, the freezer sliding door malfunctions and won't operate just as I extended it to a 3 year service warranty, thank god. This defect occurred in September and the Frigidaire sent out some contract repair appliance co on September 27, 2014 to repair it. They took one look and said they needed to order a part.

I purchased a new Frigidaire from Best Buy in Middletown, N.Y. on 09/28/2011 and it stopped working in the spring of 03/24 2113. I called Frigidaire who informed me that because I didn't take out the extended warranty at the time of purchase, they can't/won't do anything to help me. I truly believed a refrigerator is supposed to last longer than 2 years even without the extended warranty.

No customer service. Frigidaire subcontracts their technical work to small unqualified independent companies. It is a fact you will get better service and customer service from buy a cup a coffee from Starbucks or Dunkin Donuts than dealing with what they give you. I have a $5,000.00 refridge and can not believe the headache I am going thru for service and getting replacement parts. Today is November 18 2014. And refrigerator still not working. Will not buy the product, will not recommend anyone from buying it.

I bought a refrigerator from Lowe’s. After 13 months of use it died. After being out of refrigerator for 2 weeks, Lowe’s sent me a used one. Then I was told that they were not repairing it and that they ordered a new one. I was out for 5 weeks. Now this refrigerator (#2) has died. This time it has been 1 year and 7 months. A&E appliance repair came and ordered parts, which came the next day but they have informed me that they cannot fix it until Tuesday (5 more days without a refrigerator again in a 2 year period). A&E appliance insurance is what Lowe’s sold me at the time of purchase. I am now a very discouraged and totally dissatisfied (senior citizen) customer and I will never buy appliances from (Lowe’s, Sears) again. I now have my food sitting outside. Thank God it has come cold out, but some of my food is dead also.

I purchased my Frigidaire FRT26XHAW0 brand new at Sears and have sad news to report that the refrigerator portion has finally quit working. The freezer and ice cube maker/water dispenser is still in great condition making all the ice we need. This report is not to be a negative review on the old fridge but rather kudos since it worked continuously since June 1993. That's 21 years!!! It's time to retire it and buy a new one at Sears. Needless to say it will be another Frigidaire. Crazy part is that it's replacement will cost about the same as what I paid for the 1993 model. I hope to get yet another great American made product. It's possible an apprentice in 1993 could have a son or daughter working at the same factory and who will be building the replacement I'm about to buy is a testimony to the reliability of Frigidaire. Five Stars!!!!

Only had it for 2 months and ice maker stop. It's a Frigidaire! Glad it's a rental! Back it goes!

I purchased a Frigidaire refrigerator in 2011 model number LGHN2844mFO from Lowe's. The ice maker went out within three months of purchase and I called in for repair. The repairman that came out said that it was an easy fix. He ordered a part, came back in a week and my ice maker started working again. Fast forward a few months, again the ice maker stops working, called in and a repairman is sent out who says I need a new ice maker. Part is ordered, a couple weeks later installed. Again I have ice. Refrigerator starts to make noise, call repairman, he comes out and says there has been an issue with this model and there is a fix. Part is ordered and put in, again I have ice. Ice maker stops making ice, I call but this time I'm told I will have to pay because the warranty is up and it's not their problem. Now I have a refrigerator that makes no ice and everyone I speak to says that there is no fix. My last refrigerator lasted fifteen years and went with my house when I sold it. Not moving anytime soon, so stuck using ice trays and not happy with Frigidaire's customer service. I tell everyone I know this is not a company to trust.

I purchased a Frigidaire Gallery French Door refrigerator (LGUB2642LF3) in May, 2011. The unit comes with an upper ice maker that dispenses water and cubed or crushed ice as well as a lower ice maker bin in the freezer area. First service call was for no ice making capability. Reason was that the seal was not installed on the freezer properly causing an air leak. Replaced seal and ice makers began working. This was covered under manufacturers 1 year warranty. Purchased the extended warranty and during the second year the upper ice maker stopped working. Reason was fan motor was icing up and compartment failed to cool. Two service calls and repair seemed to hold for about a year. In April, 2014, upper ice maker quit making ice again. Service call rebuilt upper ice maker components. I paid $289 for labor for appliance repair. I complained to Electrolux and they covered the parts cost. At this point the extended warranty period has expired.

Frigidaire Refrigerator Model FGUI2149LP1 - Purchased 7-6-2011 (from Sears), paid extra for a 3 year extended warranty. During 3 years had repairs needed for ice maker, freezer compartment freezing over, ice melting together in tray, etc. Each service call they did everything, replaced filter, back freezer compartment insulation, door seal, gasket, then the 4th call replaced the ice maker. My 3 year extended warranty ended this July. Now my new ice maker QUIT altogether. I even wrote the president of Sears about the problems but he didn't have the courtesy to respond. This Frigidaire is a real LEMON!!! I think there should be a recall after reading all the other reviews with the same problems.

Purchased a kitchen full of new Frigidaire appliances in November 2012. Within 3 months the ice maker stopped working. Have had 3 additional service calls which gets it running again but then it stops working after a short period of time. Now they can't even get it working. Frigidaire refuses to do anything about it even though it was serviced by frigidaire authorized service reps each time. I wrote a letter to the CEO of Electrolux, their parent company, but didn't even get a response. Carlisle Electronics in Carlisle, Pa where it was purchased also refuses to do anything. This is the last Frigidaire product any of my family or friends will purchase. I've made sure of that.

Purchased new Frigidaire French door frig two years ago. 6 weeks ago we noticed that the top of the inside frig above the two inside lights was cracked. Not just a little, but a good 3 inches long. Called for service where I purchased the frig and they came out and told me that they would submit info to Electrolux and call me back. Well, Electrolux is refusing the repair or replace refrig. They claim that it is passed warranty period. I purchased extended 5 years warranty plan, but this is not covered under plan. I told them that since there is a repair kit available for this problem they are fully aware that there is an issue with the design/engineering; otherwise, why have a kit available? The most they would do was offer me a 50% discount on the parts, but nothing off on the labor!!!! Are you kidding me....? They know they have an issue and they are not willing to stand by their product!!

I recently purchased a new fridge. We were moving into a new house. When we moved in and got it set up, we discovered all our food had gone bad and it did not work from day one. We called the brick and apparently they cant do anything. We were told it was on recall and needed parts so another couple weeks of waiting. Finally someone came out and put in the recall part. Days later again, all our food was bad (now hundreds of dollars wasted.) They said it needed two more kits. Whatever that means. Another few weeks before they could send someone with the parts. And once again same thing, all food spoiled and a broken fridge. I am 8 months pregnant and struggling to maintain a healthy diet. It has been months since I have had a fridge. They still wont do anything for me. I am so upset and starting to have a hard time with my pregnancy since I can't eat proper and am so stressed out. I just don't know what to do and need some help.

First of all the bottom handle fell off. Bugs are coming in thru door and did not pass the piece of paper test. At first, thought it was from the back fan but after watching the door there was only entrance bottom left front of door. I do not cook, just wish I had never bought it as well as my new microwave that doesn't want to turn on. Things have sure changed.

We purchased our Frigidaire refrigerator in October in 2013. August 2014, the ice maker completely quit so we called in the repair. The technician came out and just replaced the entire unit with not as much as an issue. So far so good, now we come to October 2014 and the ice maker dies AGAIN. So I go to the website, call the 800 number to be told via phone tree hell that there is a different number for repairs. I call that number. The gentleman looks up our account and tells me that the repair is not covered as we are just out of our warranty period on the fridge but we can buy an extended warranty to cover it.

I bought a 2012 Kia optima. I had issues with the initial purchase and then with their service department. They can never find anything wrong with my car but there obviously are noises and claim this is normal and if I continue to bring the car in for service they will charge me - even though I am under the warranty.

I remodeled our kitchen four years ago and purchased all Frigidaire appliances. Stainless Steel dishwasher, microwave, stove and refrigerator. I thought I was buying quality products. We spent thousands of dollars on these appliances and after only four years we have had problems with all but the stove. One year warranty and you're out of luck. Don't even bother trying to call customer service for support. Stay away from Frigidaire, they're junk! Shelves fall out on door of fridge, dishwasher leaks, racks in dishwasher don't hold plates or glassware secure causing them to get chipped, Ice maker wont shut off when bin is full and I've replaced the water supply valve twice in four years for the ice maker! Microwave had to be repaired by service man in the first week after we bought it!

Frigidaire FPRH19D7LF1 - In May 2012 I purchased this unit along with a matching freezer and the trim kit for our new building. In September 2014 the refrigerator quit. The authorized repairman found that the coolant had leaked out. But the unit cannot be recharged because the compressor etc… also needs replaced due to it being 'burnt' or locked up. AND… even if this unit were to be replaced, it might turn out that the leak is 'internal'. In other words, someplace other than the compressor unit and in another year or year and one half, the same problem will occur. The cost is $575.00 to replace the compressor unit. The cost of the initial visit was $85.00. I reached out to Frigidaire several times but to no avail. There is only a one year warranty on the product (In the place I moved from there are 2 refrigerators, both more than 12 years old).

The upper ice maker unit was dispensing shards and larger pieces of plastic. Then completely stopped functioning.

I purchased a new side by side refrigerator and electric range on August 25th, 2014, both manufactured by FRIGIDAIRE. Approximately 1 month later the handle for the range oven broke off in my hand. I called Frigidaire and they shipped me a new handle which I received about 10 days later. While waiting for the oven door handle, the handle fell off the refrigerator door. I called Frigidaire and they sent a service company (Big Kountry Appliance Repair) out approx 1 week. I attempted to install the oven door handle but had no way to tighten the screws to the handle.

I had originally purchased a side by side refrigerator from Sears. Sears does not stand behind Frigidaire so I began working directly with Frigidaire (Which ended up being owned by Electrolux). After many, many phone calls that only used delay tactics, I was able to get to a representative of Electrolux who conceded that Ice spewing out of the back of the refrigerator was an unacceptable condition. He sent me an email with a rebate offer for purchasing another Frigidaire. This time I went to Lowe's because they had a good extended warranty and found one on sale.

Three times the shelves on the door have fallen out, dropping all the items stored on them on the floor. I like the refrigerator but the insides are cheap cheap cheap!!!! On the warranty it has invitation ID 075189993201017, model lfh2117lb serial 4a40602418. I will never buy any more Frigidaire appliances!!!!!

Do not buy any appliances from this company! You will so spend much more money over time replacing all the parts that will randomly break as a result of poorly made products. After speaking with DASHEN the supervisor, he only offered 20% off parts. Really? My Refrigerator and Gas stove have both broke only after 3 years. I actually have a basket for all the parts that randomly fell out of my Frigidaire Refrigerator (Gallery Products). I also just spent over $400 on parts to fix my Frigidaire Gas Stove. I hate these products with a passion. This company has the worst customer service and products on the market. Trust me!

I purchased my Frigidaire LFHT1817LF4 refrigerator in July of 2013. From the word go it has made numerous different kinds of very loud noises: gurgling, humming, knocking, popping. It runs constantly, rarely turning off. But, that ended a few days ago, when it started making a new noise: a high-pitched modulating hum. Now, it runs noticeably less, but when it is running and the high-pitched modulating sound is going, ALL the lights in the house flicker to the rhythm of the modulating sound! I can't help but think that something bad is about to happen!

My Frigidaire Gallery refrigerator has had problems with the ice cubes getting jammed in the plastic chute. It's 3 months old. My opinion is that it's a poor design on the chute. I'm not having much luck on getting problem solved.

We purchased gallery Model at Lowes in 2012. It did not last two days. We thought it was a fluke. Lowe's was kind enough to give us a new one and delivered and set it up. About six months ago it started putting out plastic and insulation in the upper ice maker and then it started making funny noises. Today it totally stopped doing anything. I went to Lowe's and spoke with the appliance manager who told me there was nothing they could do. He gave me the Toll free number to call that was open 24/7. Not true they are only open 8 to five, weekdays only. My advice is... NEVER BUY ANOTHER POS like this again. It's made in Mexico and it is not made for the long haul. If I am going to pay what I did for this appliance I would expect for than one year and nine months service out of it. What happened to the days of a fridge lasting for years??

DGUS2645LF - Hate the dispenser on the ice maker. Cubes either trickle out or bombard you. I'm always chasing them around the floor. Very frustrating. Then, keep in mind it is only 6 months old, the ice maker died completely. Part was back ordered because so many are failing.

Sears delivered our new refrig model # ffhs2622m*a (We now know why it was on sale). Makes a lot of noise. It's a normal sort of refrig, noise just too loud. We called and they are supposed to come and fix it or replace it. How long will we be living out of an "ice Chest"...?

Purchased refrigerator, stove, washer, dryer; I have had major problems, repairs, over and over again. I have replaced all with whirlpool with the exception of the refrigerator. And it has major problems - it leaks water. The produce and meat drawers have cracked and they're not fit to use. So they are broken sitting in my pantry. Will never buy anything manufactured by them ever. Products are cheaply, and poorly made. And don't stand behind them either. They have never offered to repair or replaced; sent me a 10% off coupon like I would be stupid enough to buy their appliances!!??

I purchased a model FRT18 Frigidaire refrigerator in Aug 2013...30 days after the one year warranty expires... the main storage unit stopped working. This was the result of Frigidaire selling the refrigerator with an incorrect 10h 30m timer.

I have owned this appliance less than one year. Now I have waited for 2 weeks for parts to come in, basically a whole new one (compressor, wiring, and two thermostats). Plus Frigidaire was terribly rude, the only repair company is not even in my area and took over a week to come out and 2 weeks to get the parts in! I will never purchase a Frigidaire appliance again!

FRT18HS6JW5 - We received a Frigidaire replacement fridge over 1 years ago, and within 3 months the plastics (bins, drawer guides, shelf supports, door shelves), even though we treated it fairly gently, started getting brittle and cracking. Of course, there is only a 1-year warranty on it. It has now gotten to the point that so many of the plastic parts are broken that we have asked the landlord to replace the thing (in addition to the self-destructing plastics the fridge has been leaking water).

We purchased our fridge on September of 2012, paid $2300.00 for it and in less than a year the crisper drawer broke. The front part just snapped off. Called and got one to replace it because it was less than a year old. A few months later it broke again and the customer service refused to replace it because he said there was no recall on that part and it will cost me $120.00 to get a new one, and the extended warranty I bought only covers motor parts. I threatened to make this public and contact consumer affairs and he didn't care. He said that I can do whatever I want, will not change his decision. Will never ever buy a Frigidaire anything again.

We bought a new Frigidaire refrigerator around 3 years ago from American TV and Appliance. We have had numerous repairs (8-10) on this appliance in the past three years and neither American TV or Frigidaire will stand behind this lemon of an appliance. I will never again shop at American TV nor will I ever purchase another Frigidaire item. All we have ever requested from the get go is a working non lemon replacement! Beware when you are looking for new appliances!!

6 months into owning Frigidaire professional SS dishwasher, it stopped producing heat, so not working. Company had US searching for their lic repair people, all of whom they recommended were either out of business or didn't service our area. They seem concerned little that their written warranty is not be honored. I can get an unlic repair, then submit bill to them for review. As if. Bought the extended warranty too. AVOID Frigidaire!! Especially the Professional series. FRIGIDAIRE PROFESSIONAL SERIES ARE JUNK.

My new appliance was delivered damaged (I had no idea) and after 4 months stopped working. I contacted the company and had several people promise me the world with no follow up: Pictures were taken but not sent for the claim, new appliance would be ordered but no one did, claims department was facilitating the delivery but really didn't, told I was getting a call back and never did. I left so many messages. I got bounced around so many times and no one wanted to be accountable for their wrongdoing or what I was promised. I did have the representatives use profanity, hang up on me, walk away and refuse to assist me, not answer specific questions when asked and representatives lie to my face on recorded calls. 6 months later they still haven't replaced my appliance and don't have solutions on how to accommodate me as the consumer who needs a refrigerator to function.

Five months after purchasing this Frigidaire Gallery refrigerator from Lowe's the main handle broke off. A few months later, the freezer door handle broke off. Next, the plastic lift up on the ice cream keeper (suppose to keep your ice cream at the perfect consistency) keeps falling off and the ice cream keeps falling out. Several times the ice cream has landed on someone's foot. I'm a diabetic and a few days ago it landed on my foot, a full half gallon. If I lose any part of my foot over this piece of crap of a refrigerator, I will definitely sue! PLEASE, DON'T BUY ANYTHING FROM FRIGIDAIRE! IT'S DOWNRIGHT DANGEROUS!!!

This is the worst purchase ever. Bought all new Frigidaire appliances in 2009 and have had nothing but problems. When I called to let them know they said I should purchase a warranty for each appliance. Really!

After owning a Frigidaire "professional series" French door refrigerator for less than 2 years the through door ice maker broke. Pouring water through the door and the top rear inside starts to split in two places. I know, crazy right. I took it apart and was relieved to find that it was only a crack in the cheap plastic ice cube tray, until I called Frigidaire and found that I had to purchase a entire ice maker unit (that I don't need) for $85 to get the $5 ice tray. There is also no guarantee that the ice cube tray will not just crack again and I'll have to buy the whole thing again in 3 months. What a brilliant way to screw your customers.

We bought a new Fridge and it started making irritating noise hardly one month after the purchase. We called customer care several times and have had worst experiences. They told me "This is how we work". I think post purchase customer care is extremely important and I won't recommend Frigidaire for sure. Good luck. (This review is only based on our experiences.)

Just paid $50 for the serviceman to tell me my refrigerator compressor is bad on a 2 1/2 year old side by side Frigidaire refrigerator, said the cost to repair would exceed $500 dollars. Called the company, all they are willing to do is send another repairman at my expense. I am going to spend the $500 to help buy another product and it won't be a Frigidaire.

Shortly after the fridge was installed it started making a high pitched noise that was giving my wife headaches. Thought that a simple repair would take care of the unit. I have had 9 total visits and 4 major parts replaced and noise has only gotten worse after the last repair. The fridge repairman cannot figure out the noise and on the last visit stated that it was "normal operation" for the fridge to make that noise. It is part of the way the new fridges work. Called Lowe's and Frigidaire and only get blown off with no solutions being offered. Will continue to tell everyone about my horrible experience with Frigidaire and Lowe's since neither one know how customer service.

Our frigidaire Gallery refrigerator was purchased in 10/2011. For approximately 6 months now we have had problems with ice maker jamming and not dispensing ice. Now last night, without any warning, we found a puddle of water on the floor in front of the refrigerator and approximately 30 minutes later while trying to dispense ice, the refrigerator shut off. The error code displayed indicates it needs a new motherboard. Replacement parts $250. This is disturbing since the refrigerator is only 3 years old. I can remember my parents' refrigerator last 15 years. Will not be buying another Frigidaire product. I agree, they are selling junk. Dishwasher had to be replaced within the first 3 months. Beware of Frigidaire.

Unit less than 8 months, not working still under warranty. Unit 7 months and has been defective for 8 weeks. Repairman has been out on numerous times to replace every major part in the unit. After each visit I am told to wait another 5-10 days for a part and now after all the parts have been replaced, the last wire panel was sent on 09/15/2014 was the incorrect part. When the serviceman informed the company that I need to have the part sent overnight due to me moving out of my apartment and having to wait for so long, he was instructed that if he paid upfront they would send it overnight or wait normal delivery.

I bought my Frigidaire 8 years ago and after 6 years had to replace the door seal as it was torn in several places. New door seal purchased and installed as per instructions. Less than 2 years later I see the seal is split/torn again. I don't know if the door seal material is too thin or the magnets holding the door seal in place when the door is closed are too strong, but it should last longer than 2 years. I have another brand of fridge that I have had for 20 years that I use for drinks and overflow and that seal is still good. Also I have noticed that the rear of the ice maker is quite rusted. At about $100.00 for the seal I am to say the least disappointed.

Frigidaire should be ashamed to sell so many bad, bad appliances. My refrigerator, purchased in 2011 is pouring water into the bottom. The repair place told me "I don't even need to look at it. They all do that. They all pour water. It's the drain line from the freezer." $185.00 to fix it! Frigidaire graciously offered me a $200 extended warranty, but not until I pay $185 to fix it first. I hate my refrigerator so much. Almost immediately, the drawers broke and the inside middle "bar" that holds dressings, etc. but I just put up with that. This water is going to flood my house!

Purchased in May, 2011. Had problems initially with ice maker, had tech out under warranty and seemed fine for a while.. Now in last 6 months we have had to replace the ice bin as water kept over filling and freezing in the bin and would grind when trying to eject. Have had a local technician out, trying to be helpful he finally said "I'm not sure if you want to keep throwing money at this, there is a class action lawsuit going on and other technicians just try throwing parts at them without much luck"..

I purchased the Frigidaire on 7/1/2014 and it was delivered around 7/10/2014 because of the 4th of July holiday. The ice maker and thermostat went out around Aug 15, 2014 and the tech came out and ordered new parts. Tech came and installed new parts on 8/26/2014 and four days later on 8/30/2014, I called to report that it wasn't working again. The tech was to come out on 9/3/2014 but called and told me that he was told to order a new thermostat so he wouldn't be out. I received a call on 9/5/2014, stating the new part was in but it would need to be scheduled for 9/8/2014. So food has gone bad and Frigidaire will not cover the food. I will never purchase another Frigidaire product again.

We purchased a Frigidaire Gallery refrigerator in April 2010. We have had nothing but problems for the last 4 years. Everything has been linked to the terrible design of the ice maker. The most repetitive problem has been the splashing of water from the tube going to the ice tray. The water would splash out, run down behind the inner wall of the freezer and eventually freeze the fan. It would start making a loud noise and within a few hours would lock the fan frozen causing the entire fridge to shut down. This then would lead to other malfunctions with circuit boards, etc. Our repairman, whom has come very familiar with us these past 4 years, says this is one of the poorest made mechanisms he has seen during his years of working on appliances. I have to say I will never buy another Frigidaire appliance after this experience. I've never had this much problem with any appliance, ever.

We bought a Frigidaire Refrigerator about 1 month ago. Warm water comes from the water dispenser. We called Frigidaire to send tech out. He walked in, looked @ fridge, said he didn't know how to fix that type fridge. After someone from Frigidaire called to check on service that we didn't get, same tech came out & said water was suppose to come out warm! Still have it, but will NEVER buy a Frigidaire again!

We have struggled with high electric bills for the last nine years and never sure why. We just purchased a monitor that you enter your utility company's charge per kilowatt hour, plug it into your appliance and wait 24 hours. We find out our 9 year old Frigidaire refrigerator is costing us $150.00 per month. It's going to the curb and our new fridge will be delivered tomorrow. Needless to say it's not a Frigidaire.

In 2011, I bought a Frigidaire Gallery side-by-side fridge with the freezer on the bottom. The ice maker went out the first year. It was repaired at no cost because fridge was still under warranty. It has always made a horrible noise that could be heard throughout the house - no kidding. The next year, the handle on the freezer section broke. The ice maker freezes up to the point it will not dispense ice. I had to unthaw the compartment to get it open to dump the ice chunks that the auger could not break up. This happened a number of times. A few days ago, I was getting some ice and the whole fridge shut down. I thought the stalled ice maker blew a breaker. No such luck - it blew the motherboard. I am a service tech but you do not need to be one to know that Frigidaire products are pure unadulterated garbage. My wife bought this without my knowledge. She has buyer's remorse as perhaps do all of you that I've been reading in this forum. My advice to anyone thinking about buying Frigidaire products is "buyer beware".

Bought fridge new at SEARS... Outlet in 2012. August 2014 as I'm leaving for work, my fridge starts making a cracking sound and a hiss. Smoke billowing out from under the fridge so I yanked the plug out of the wall. No thank you, Frigidaire. I'm never going to Sears again. If I hadn't have been standing there, my house could have burned down with my family in it. Not even gonna try and repair it... Get it out of my house!

Purchased Frigidaire Gallery FGUN2642LF6 with french doors, freezer on the bottom, November 2012. Since it was installed, when you open the freezer portion with ice maker in it and pull the top rack forward to get some ice, the ice bucket gets too full and ice stacks up around the metal arm and spills ice out the back and slides onto the floor. If that isn't a nuisance enough, the metal arm sends the ice from the overflowing icemaker onto the track of the top basket. Jams the track so that you unknowingly don't close the freezer all the way. After a while, since the freezer doesn't close all the way, the contents of the freezer start to thaw. We thought maybe we had too much weight in the baskets but even with just a few items in the top and bottom racks, the problem persists. Serviceman looked at it and was dumbfounded as what we could do to repair the problem. I'm done with Frigidaire.

Gallery collection - We had it for 7 months and 4 different things went wrong with it. They repaired it after 2 months. The store gave a loaner fridge after the first 3 weeks with no fridge. The Frigidaire people refused us a replacement fridge and now the warranty runs out and we are praying it keeps working. The repair people were great. Frigidaire people I do not like. With all the new parts they should give us another warranty for a year.

Long-time Frigidaire owner. This was a gift from family. They asked what kind of fridge we wanted. After looking at appliances, reading reviews and considering my personal experience, I requested this refrigerator (FFHI1817LBA). I'd read reviews about noisy compressors. I'd never experienced that, personally. Now I have. After 90 days, I found frost in my frost-free freezer. I mentioned it to my husband and he said maybe he didn't close the door, firmly. After I wiped it down, it reappeared. My husband grabbed a beer and asked me if I had adjusted the temp in the fridge. That's when I said I hadn't heard the noisy compressor, in about a day.

Eight-year-old side-by-side Frigidaire refrigerator - We bought it brand new eight years ago when we built our home. Our Electricity bill was $400.00 a month. It is a one level home, just me and my husband living there. In that eight years we had two repairs on the fridge, running us total of $400 then last year the motor blew up which was a bad thing but also a good thing. We had to purchase another refrigerator, but our electricity bill dropped from $400 a month to $80 a month, so now we know that the fridge was continuously running and that caused our electricity bill to go through the roof so not only did we pay that extra money for a electricity, we also had to buy another fridge that was $3000, so I feel like we really got ripped off from Frigidaire.

What a piece of crap!! 2500/2-year-old refrigerator and it has a freon leak. Called the manufacturer, Frigidaire, thinking they must have a recall on it since the store that sold it to me later said they all have this problem, but better to have extended warranty. I didn't get extended warranty and there goes 2500.00 for a piece of crap that the company doesn't back up. Has anyone else out there had this issue with Frigidaire refrigerator? Repair is $1100. Does anyone know of a better solution. I'm writing to the CEO of the company. It's embarrassing for them.

From the start, drawers and shelves broke in the fridge. I got tired of replacing them. Had to replace entire control panel on stove and microwave has permanent SE. Tried many times to contact them. Never a reply. Now, warranty expired. I'll never buy Frigidaire again.

Purchased new in 2013. Thirteen months later fridge spiked to 76 degrees, freezer crapped out too. Called for repair. Frigidaire -- sorry no longer covered - you should have bought an extended warranty. "Repair" made. A defective gasket and defective defroster. Two weeks later.... spiked again. Again food spoiled. Now every two weeks it must be manually shut off and manually defrosted. Gallery -- a 1400.00 piece of junk -- don't buy -- run away!!!!

We bought a cabinet depth Frigidaire model # KSC24C8EYP02 refrigerator this year and it's been nothing but bad. The ice maker hasn't worked consistently since installation in May. We've had 5 service calls. They've replaced about every part and we get about 4 days of ice before it dies. Last serviceman said we needed a new door. Now they are telling us it will be 6 to 8 weeks until we get it. Next time, I'll buy a LG or a Samsung. Whirlpool has lost my business forever.

Frigidaire is the worst refrigerator on the market. Six months after my extended warranty ran out the ice maker crapped out on July 18th, 2014. The refrigerator is 4 years old; however, prior to that in the 1st week of ownership the freezer thermometer did not work. Frigidaire sent out a repair person, they fixed it, so to speak. 2 days later same thing happened. Again they sent a repairman. They fixed it. 2 days later same thing. Again they sent out a repairman. Then I was told they installed the wrong part, and needed a different. Long story short, they replace the entire refrigerator.

From the first night we noticed that the refrigerator was quite loud. The ice maker sounds like it's breaking and we have to check it throughout the day because it will just keep making ice until it's so full that it jams and it still tries to make more. You have to lift the lever manually to stop it. If you don't it grinds and pops and will fill the whole freezer with ice. Other than that it works well. The other big problem is the stainless steel doors. I only clean them with stainless steel cleaner. But about a month into having it, it began to rust.

Frigidaire Gallery was delivered Feb 2012. Upon installation, a water hose broke. The delivery man from Sears called the company & asked me if I wanted a new hose or new refrigerator. For obvious reasons, I kept the broken one until new fridge arrived one week later. Now 2 years later, the fridge temp goes up to 57 & freezer 13 degrees. After reading the manual, my husband tried unplugging & reset the controls. Called repairman to come out July 4th weekend & told it needs a new motor. One was ordered & to be installed the following Monday.

Unit purchased at Lowe's for new home 8/31/2012 - delivered on 10/11 2012 - put into service when we moved in 11/25/2012. Fan in freezer stopped working 10/21/2013. Repair cost for installation of new fan $229.96. The warranty period ended 8/31/12 when purchased & Frigidaire refused to cover the repair. Stopped working again today & paid repair service $85.00 & they will order new parts & it will cost another $410.00. So it's been in service 19 mos & 1 week & the repairs total $724.96 & my wife & I were gone for @ 6 months of that time. It's a Frigidaire Gallery 27.7 cu ft French Door Refrigerator & cost us $1684.10. What can we do?

Got injured by hitting my head on freezer door handle, when I stood up, because of the design, handle above sticks out too far, and is in align exactly where you raise up. My elderly mom has done the same thing on her Frigidaire with the same design as my model, and others in the family too!! Please respond, what should we do?

We purchased a Frigidaire refrigerator in November of 2012. It immediately began making loud knocking noises. I called a tech out. He didn't have a good explanation, but he replaced the evaporator motor and blade assembly in an attempt to help. It did not. The refrigerator has consistently made the knocking noise. Recently the noises got worse and finally the fridge has died altogether. If you're going to buy Frigidaire's junk, be sure to get an extended warranty plan and be ready to lose a few hundred dollars in food every now and then.

I bought a frigidaire refrigerator at lowe's 2 years ago. The appliance has already failed causing me to lose approximately $200 worth of food and more headaches. Neither company stands behind the junky product. I will not do business with either.

I always owned Frigidaire refrigerators so it came as no surprise when I remodeled my kitchen, I would purchase a modern Frigidaire to replace a perfectly good (albeit outdated) Frigidaire. The Model 253FGHF2378ME was a side by side refrigerator with a freezer at the bottom and an automatic water/ice/crushed-ice dispenser on the front door.

Less than 1 year after purchase of refrigerator we heard a sizzling noise and found a lot of water under the crispers. Repairman came and told us the water drain was plugged. I asked why. He said that with a refrigerator only that small particles of food get in the drain and plug it. He described it just like a sink but that you cannot put anything but water down the fridge drain and water won't unplug it. He pulled out what looked like a large bug from the water line. I asked if it could be prevented and he said no.

I purchased a Frigidaire refrigerator in Nov 2011 and the water filter needed to be changed so I ordered one and it was fine. Almost a year later, it needed to be replaced and I ordered one and it was fine. Again, it needed to be replaced and I ordered one but this time it did not fit. I could put the filter in but it would not snap in place. I contacted Frigidaire and they sent me the same filter and it did not fit. So... now, here it is, a year later from the first service call, and I still don't have a filter. It appears Frigidaire changed the bracket on the housing for the filter and my refrigerator needs to be corrected, but at my cost they said.

I bought a Frigidaire model LGHT2137NF refrigerator in September of 2013. In just a few days, it began forming icicles just inside the freezer door. I would clean them off but new icicles would start forming, measuring about an inch in 7 to 10 days. Frigidaire's repair service determined the freezer door seal needed to be replaced. It took 5 appointments, 3 months and 3 days for them to replace the seal. By then, it was winter and the humidity was low, so there was only light frosting just inside the door. Once the weather turned warm and humid, the icicles started forming again. I called Frigidaire to see if anything could be done.

We bought all 3 Frigidaire kitchen appliances (refrigerator/microwave/dishwasher) from P.C. Richards & Sons in NJ in 2011. Within a few months, the ice maker & cooling parts of the refrigerator, model# FPHB2899LF started failing. We had to call for service so often that the service department would order 'the' parts before even making our appointment. So I'm guessing this is a very common occurrence. Couple weeks ago, my dishwasher started collecting water & won't drain. Today the serviceman came & said it needs a new motor. He also told me I had to drain it before he comes back with the part in another 4-5 days. I have no idea how I'm going to do that. I am amazed at how badly these products are made & the quality of service. Will NEVER recommend Frigidaire to anyone!!! I would never recommend anyone buy.

Bought a Frigidaire Gallery refrigerator at Lowe's last year June 23. Not even a year later, the ice maker fails. Thankfully we bought the extended warranty. I am sure this is going to be a horrible experience, as it has already started. I called the company; their automated system gave me the service number of a repairman. When I called him, he referred me to someone else. FAIL... Will NEVER buy Frigidaire again. I understand appliances are made cheaply to not last. I get it. BUT NOT EVEN A YEAR? And the thing makes NOISE all day long. Sounds like ghosts moaning. No joke. I told this to the Lowe's salesperson and she said, "Oh yeah, people tell me that all the time." FAIL. Frigidaire - steer clear. Don't waste your money.

I purchased a new Frigidaire top bottom freezer/refrigerator. The formidable freezer handle protrudes so far that I, my wife and children have severely whacked our heads when standing up after placing food in the refrigerator below.

Frigidaire Gallery Refrigerator is JUST TERRIBLE! We've had our refrigerator for about 2 years now and fortunately we purchased extended warranties because every 2-3 months we have to have some type of part replaced. Ice maker stops working on top, replaced and then the ice maker stops working on the bottom. Now we've had BOTH ice makers stop and our freezer is not working at all! What a piece of garbage - I'll never buy another FRIGIDAIRE product again!

I bought a Westinghouse refrigerator and the customer service of Frigidaire handled the complaint as they own, or are the same company. The refrigerator made noise from the beginning and I called service. The service man told me "Yes it is a lot of noise, But that's the way it is manufactured!! He then put a small piece of cardboard between the vent (in the freezer section) and the wall and said that should "Help with the noise". The noise has gotten progressively louder this past year and now I never even can have a cup of coffee in the kitchen because of the noise. Frigidaire says I must pay for another service call and pay for the labor charges, and they will supply any "parts". They say the noise is not normal, but I should pay all the costs of finding what is causing the noise. Lord knows what that will cost as they said they had no idea. I will never buy Frigidaire or Westinghouse again and would never recommend it even to an enemy. I am tortured by this noise whenever I am in the kitchen, and feel Frigidaire should make an effort to correct this defect for me.

Top freezer replaced within weeks failed again, so we decided to use bottom freezer. The door sticks due to ice buildup, you could rip your shoulder out trying to open it. Repaired last week May 31 and already it's not working... Bought it May 2011... has been a nightmare ever since... Also middle deli drawer broke down, middle door was always off track lopsided.... The recommended authorized repairmen have failed to fix problems - there have been several.... NEVER will purchase again. Need info on how to get replacement from frigidaire... Very disappointed.

Bottom door did not stay closed since purchased in 4/12. Ice maker quit working shortly thereafter. Leaked water into freezer and onto new kitchen floor for past 6 months. After many service calls (missing work to meet w/ tech) and many hours spent on phone (all time documented - service tech names, dates, times, subjects discussed, etc.) and many hours spent babysitting, i.e., changing towels on floor, closing freezer door every time passing through kitchen, removing icicles from freezer, and removing destroyed food.... We have had it. SICK of talking about this problem.

I purchased a Frigidaire refrigerator in April 2011. Last week the refrigerator stopped cooling. When we called to ask why, the service department said to unplug and re-plug the next morning to see if it would reboot. They also said only one year of warranty so if that does not help, then call a repair person. Cost to fix, $250 after just three years of service. Message was flashing 4 which turns out to be the dampener and mother board control. After reading so many people complaint, I realize that mine was not just a lemon, but many people are having similar experience with Frigidaire. Last time I purchase Frigidaire.

We bought a Frigidaire side by side refrigerator and dishwasher 7 years ago. The dishwasher had so many issues, we replaced it last year. The drawers would break, always go off track and the door dropped to the floor. My husband is very handy but this thing couldn't be fixed. The drawers in the refrigerator break all the time and the drawer separators never stay in place. The ice maker is a nightmare. We can't pull the ice bin out (to dump it in a cooler) because it automatically freezes up the motor and then has to be pulled out, cleaned out and reinstalled. It changes to crushed ice on it's own all the time. When I contacted Frigidaire, they emailed me the pat response that they are sorry for my issues and they will take them into consideration on future models. We will NEVER own anything Frigidaire makes in the future. Worst purchase we ever made. My advise is--don't buy Frigidaire unless you have money to throw away because you'll be replacing it in a couple of years.

Frigidaire Gallery LGUB2642LF2 - Purchased this unit in late 2011. It was manufactured in Mexico, according to label, by Electrolux, on February 2011. The refrigerator ice maker stopped working in December 2013, just after the warranty period expired. Everything possible rusted including the auger twister and several of the screws. The paint (?) or whatever peeled off of the cabinet walls and they even rusted. To Frigidaire's credit, they replaced the unit with a brand new one, even replaced the light assembly with a new revised one because the original burned or melted holes in the ceiling of the fresh food area. That unit worked approx. two weeks and stopped working, would not fill with water.

I purchased a new Frigidaire refrigerator in 2010 from Lowe's. This is the noisiest refrigerator I have ever owned! It moans, bumps, knocks, and I swear I think it's haunted. After I first purchased it, I filed a complaint because of the loud, scary noises that come from it, all to no avail. I was told that there wasn't anything wrong with the product and that these noises were normal. Really? I've been around for more than 58 years and I have NEVER in my life heard noises like this come from a refrigerator. Another thing... The ice comes out from the ice dispenser so fast that I usually always have a mess to clean up off the floor! I will never purchase another Frigidaire product, and I would tell anyone, "Don't buy Frigidaire!" It's a noisy, expensive, piece of junk!

I bought a model FGHB2844LF5 refrigerator from Frigidaire in July of 2011. I have had many problems with the refrigerator, most of all, the ice maker. I purchased an extended service agreement during the first year of ownership when we had our first set of problems the first year. The next year, I purchased a multi-year agreement for fear the appliance would go bump in the night. It has at least 8 times this calendar year. As we have contacted the company multiple times with little or no satisfaction, we are in the throes of a replacement clause. We feel the lemon law should be in effect but we continue to jump through hoops. This model is a good unit but the ice maker is terrible.

I purchased a refrigerator from home depot by Frigidaire in February. The refrigerator stopped working in the next month. I have had 3 service calls and now waiting for the fourth. I had to take off of work each time. My family, neighbors and I have been inconvenienced by me having to store food in their refrigerator. I have spent a lot of money on this refrigerator and I continue to spend when my refrigerator stops working and I have to replace my food. I'm losing money from work and Frigidaire refuses to replace the refrigerator. I'm tired of the service calls, my job is being threatened and I am wasting a lot of money. This issue has taken complete control over my life and is bringing me close to depression.

Just purchased 4 new Frigidaire appliances for renovated kitchen. Three of the adjustable legs on the dishwasher broke off pushing it into place. Freezer door on fridge was dented and had to be replaced. But the kicker is the range oven door interior window exploded after my wife did the recommended 400 degree cook off of odors. Frigidaire told us the glass door is not covered because only the "cooking aspect of the range was covered". I am absolutely flabbergasted by their attitude. I am still fighting to get this covered. The battle continues.

We purchased a new home a little over 4 and a half years ago. The appliances were all stainless and were Frigidaire. The only appliance missing was the refrigerator. We decided to buy the model that matched the range, dishwasher and microwave. What a big, big mistake. The compressor has always been noisy, ice maker always freezes up and has to be defrosted where the water enters the back. Now, four short years later, compressor is gone. What a total, noisy, aggregating, expensive beautiful piece of worthless junk!!! Never again would I even consider this brand! All of our groceries are now in the basement in a Whirlpool that I have had for 33 trouble free years. Very disappointed!!

Had a brand new Frigidaire Gallery delivered on Tuesday 04/01. The refrigerator will not hold a temperature warmer than 33 degrees. I cannot use the icemaker. When you hold a glass under the dispenser and press the lever the ice comes out at a speed and quantity that had me mopping up the floor twice today. This machine is a piece of crap.

Very poor design on Frigidaire freezer door. Hit head on handle after looking into fridge. Nasty cut from bottom of upper freezer door handle!

Purchased a new house in 2007 and the builders used this same company's appliances in my new home as they did others in this same subdivision. I am in Glen Allen VA and with all of the problems mentioned in other complaints with the ice maker, light bulb burning a hole in inner liner, the smell of smoke, and relay switch problems, I have found a way to resolve these issues with one certified letter that gets the immediate attention of decision makers to resolve quickly, regardless to it being covered under the warranty or not. I can provide more details for those of you who want to know how I got results by emailing ** "How to get results on fridge" in the remarks.

Had many problems with my Frigidaire front loader washer. Frigidaire did nothing about the mold in the rubber part in the door. Leave the door open all the time and still mold everywhere. Then after a year, part on door broke costing me $250.00. Terrible washer and terrible customer service and no response at all. Frigidaire side by side refrigerator is junk as well. Had several things replaced after a couple of years. Now water dispenser does not work. Bought new water filter for over $40 and it leaked and when I ejected it, it flew out and hit me in the face causing bruising and headache. Saw complaints online about the same issue with the new filters and Frigidaire/Electrolux does nothing. You can't even get them to respond to your emails and when you call the 800 number, they give you another number which is not toll free only to tell you that the call volume is high and to call back. Terrible, terrible customer service.

No one should buy this brand. Unfortunately I bought two the same year. 2011, we bought a Gallery line refrigerator. The ice maker had to be repaired within the first month then the light bulb burnt a hole in the lining in the back of the top of the refrigerator just after the warranty ran out and they would do nothing about it. Still fearful to this day going to catch on fire. The filter leaked and filled the bottom of the refrigerator up and it froze. Why? Because the filter froze up as we used the water line it was leaking. Now the ice maker is out again, no ice and it's making a lot of noises... This was our dream to own this style (French doors) and now we have to live with this terrible mistake, and our microwave is worse! Heat food but then it doesn't rotate ever. I only wish they would refund our money because they are at fault. I hope this keeps everyone considering buying Frigidaire to think twice and don't do it.

Side-by-side refrigerator purchased Sept. 2012. Problems: Dec. 2012. Found filter had been leaking inside refrigerator and warped laminate flooring also. Were told we needed to purchase a by-pass if didn't want to purchase $60 replacement filter every 6 months. Purchased and installed by-pass. Still leaked, so put bowl inside refrigerator to catch water. No joke - on almost new, $1,200 appliance. Dec. 2013. cooling stopped - Frigidaire sent repair and said was relay switch. Replaced it. Dec. 2013.

We have the same problem. The light bulbs burnt the top of my refrigerator. Frigidaire won't do anything about it. I finally took the light bulbs out because I'm afraid of a fire.

Gallery series refrigerator is 9 months old and the door handle broke at the first screw - like others complaints on the internet. Frigidaire is sending me a new one to install myself as "a good will gesture" because they do not warrant "cosmetic non-functional" parts. I bought a refrigerator with a handle and must admit it looked better and the door opened easier before it broke and fell off. I am an old lady, no kids in the house, nobody else uses it and I am pretty easy on it. I think Frigidaire has a mfr defect that needs to be addressed.

Within months of buying the refrigerator the bottom shelf broke, so the crisper drawers wouldn't work. I garden and put a lot of produce in my refrigerator, so perhaps over loaded the shelf, though I never broke a shelf in my previous unit that was 15 years old and I put 20 pounds of blueberries in it once. Since, 2010, when I bought the unit, every shelf is now bent and broken. The thing works so I keep it out of the landfill, but I hate it. I just want to save someone else from buying a piece of junk from Frigidaire.