Frigidaire Refrigerators Reviews

Look for a different brand. I purchased this freezer October 15, 2017, from Home Depot., as a storage freezer to supplement our kitchen unit. It failed Labor Day, Sept. 3, 2018. I lost everything in the freezer, including a half beef from a local farm, around $800.00 worth of frozen goods. Things break, I understand, so I really do not want to trash the product too bad, as the defective $28.00 imported cheap thermostat is in almost all brands. The REAL problem was with Frigidaire. 1.5 months to fix it. As they rely on local repair people (who in my area are hard to find and very busy) I understand it can take some time. I called and spoke with customer service at Frigidaire five different times and suggested it would be easier to send a replacement freezer as time clicked away without use of this unit. They would not even consider it as it was “repairable”.

We bought a brand new home in Aug, our refrigerator worked 2 weeks, I have been in contact with Frigidaire (Electrolux) 12 times, this by far the worst experience with appliances I have ever had. They will not replace your appliance when broken, you have to go through along tedious process of wasting your time to find out that you are only covered for part repair until they seen your appliance non-functioning, after you have to wait for upper management to give ok for replacement. This took a week. I have been out down for product replacement a week ago. Still have no refrigerator, called today to find out another third party would be contacting me for delivery. I asked for their number and was given the wrong phone number. I've been without a refrigerator for 10 weeks, missed work for repair to come 3x and I have two small children. DO NOT BUT ANY PRODUCTS FOR THESE MANUFACTURERS, THEY ONLY WANT YOUR MONEY.

This is by far the worst company to deal with. And you cant talk to anyone other than the customer service people. All phone numbers route back to them. I never got callbacks but one time in the 6 months this has been going on. I have a warranty thru the purchase of our house we purchased thru Allen Homes for a double wide modular house. Their warehouse orders thru Frigidaire. The freezer, and fridge went out in June 21, 2018 and it takes 2-3 weeks to get a service person out that all goes thru Frigidaire. The fridge was deemed non-fixable in Oct 3, 2018 after they came out 3 times before, to fix what couldn't be fixed. We are still waiting on an ok to get a new fridge since this is not a year old yet. Still no calls back from Frigidaire people, and were in Nov 7, 2018. Beyond unreal. Not saying Frigidaire is a bad product, but we got a lemon for sure on this one. So where is the customer service help?

I bought a fridge in April. Broke in November. Service never contacted me to fix. The fridge was DEFECTIVE. Had to buy a new fridge. DO NOT BUY THESE PRODUCTS. Horrible customer service. No one in customer service speaks clear English.

Purchased a fridge on October 2018. The 16 cube. Great running fridge and freezer. Nice room inside for food. My mild dissatisfaction is it is a bit noisy. I know that it says it does make some noise on startup from cycling in and out. The outside is a nice tough texture.

We received this fridge when purchasing a house with new appliances. After having moved in we found the fridge was not working on "day 1". It was a new fridge never used but because the process of purchasing and moving in was so long it could not be returned to the store. We called Frigidaire about how the fridge was not cooling and was new. It was under warranty and they said they'd have it repaired. I argued for a new fridge as no one would want to repair a new fridge right away. They would not replace it and forced us to have it repaired.

Purchased Refrigerator 10/14/2015. Ice maker replaced 10/23/2015. Then it stopped working 6 months later. Called Frigidaire, they wouldn't help. Handles have been replaced 2 times. Tray holder broke and had to be replaced. They are made of thin plastic. Yesterday 10/28/2018 water started running out of ice maker all over floor. Had to cut water off to refrigerator, so I can't have water in kitchen, or use my dishwasher. I am a senior and can't afford a plumber. WHERE DO YOU GET HELP WITH THINGS SOLD and you don't have money to buy again?

We purchased a higher end Frigidaire Professional Series refrigerator freezer. Our first repair was within the first few weeks of ownership. Because of ongoing repairs on this unit, we paid for an expensive extended warranty through Electrolux. This time, our refrigerator went out on Sept 30th. We live in Florida where it is 90 degrees daily. Electrolux told us they ordered the part back on Oct 1st. We were set up for repair on Oct 4th. Every 3 days Electrolux calls us to tell us the "part is on order." It is now Oct 27th. Nearly 4 weeks without a refrigerator or freezer. Just received another call saying the part should now be shipped Oct 29th. I suspect that we will get another call on Oct 29th telling us that the part is ONCE AGAIN back ordered.

Our refrigerator came with our new home purchase. We are two years in. Any Frigidaire item we have including our stove and oven is bad craftsmanship’s. The fridge has cracking inside now against the back wall. As well we have cracking on the left side. The ice machine, always makes an odd noise, kind of like an old fashioned popcorn machine. The oven which this is not about is scratched, the black top had to be cleaned everyday and now has stains in it. I get we use it, however, all my neighbors having Frigidaire units have same issues. Overall, the products they make are of poor quality and the warranty a joke. Never again buying anything they make.

I purchased a Frigidaire model FFHS2312NS2 5 years ago. No issues until the motor caught fire yesterday 10/18/18. Good thing I was home. The warranty expired and Frigidaire was not concerned. The overall experience was enlightening but I will never buy another product from Frigidaire.

Purchased the entire Professional series of appliances, refrigerator, stove, microwave and dishwasher. Within first year, the freezer started making a loud buzzing noise. Called for warranty repairs and it was taken care of, we thought. A year later, the same problem. This one was now on us for repairs, so we had it done by a service company we had known and used in the past.

I purchased a refrigerator and after 5 months it stopped working. I called the customer service number. They told me they did not have to cover anything but would send someone out as “a nice gesture”! Huh?! They send 4 different techs out who had no idea what the problem was. This was 2 months ago. Still not working. They told me to fight it out with Best Buy. Even the manager from Best Buy called on our behalf. The customer service rep hung up on him. Twice! I have lost so much food and not to mention time off from my job when their incompetent techs come. The one tech told my husband, and I quote, “if you swear at all, I will leave. I am not slow to swear so neither are you.” Huh?! This is my house. They have the worst customer service reps, the worst techs and the worst products. Buy anything but Frigidaire!

I just would like to share my bad experience of Frigidaire refrigerator model FFTR 1821TW and in dealing with its services. We bought the new fridge from Home Depot for our tenant and was delivered on August 10, 2018. Perhaps just was our bad luck or inferior quality, after one month use, the new fridge suddenly failed to cool down. Our tenant complained to us that entirely load of food was spoiled and had to be thrown away. But we didn't know to get it fixed was nightmare! After several calls to the service, we got our first appointment on September 25. The technician come down to inspect the problem. He identified that fan in the fridge failed to work properly and told us that he needed to order the new part and come back again.

After saving my money for a long time, I purchased an 18 cubic foot refrigerator at Lowe's in April, 2018. The day I got it I heard popping noises coming from the freezer unit. I notified Lowe's and they referred me to Frigidaire. My nightmare had just begun. They have sent 3 different service companies out to my house over the past 6 months. All say the popping noises are normal. I have stacks of papers detailing my phone calls to Frigidaire. All of them stressful, frustrating and never leading to a resolution.

Home purchased with a new Frigidaire Refrigerator. Eight repairs later, still makes Popcorn sound. Ice maker is off, and this is only when compressor is running so not defrost cycle. According to Electrolux tech support this is normal. Perhaps I have idiot stamped on my head.

Less than two years ago we purchased a small Frigidaire refrigerator (Model #FFTR1821QB9B Serial #BA70710819) at the local Lowe's. We were going to be gone for an extended time, so we unplugged it to save power/electricity. Upon our return and plugging it in, the freezer worked fine, but the refrigerator did not function properly. Of course we didn't find this out until the salmon I purchased two days earlier began to reek. Come to find out that the blower fan motor went out... $300! And of course our 2 yr old refrigerator had a 1 yr warranty. There is no excuse for a major appliance not to last 5 yr or longer without major issues. I will not buy Frigidaire nor any other Electrolux product in the future. I'll buy American instead.

New fridge and prior to 2 Years it stops cooling. Call Frigidaire and they refuse to help. I persist to speak to management. They refuse, will hang up on you or transfer you to a dept whom isn't management. The girl who answers the 1-888 # is rude and will give you attitude. I've never left a review in my life and am in complete disbelief at the lack of caring and 0 help. The only way you can get help is if you take a Certified Frigidaire course so that when you have a problem (and I guarantee that if you buy a Frigidaire you will) the certified technician calls the helpline. Technician give Frigidaire his Certified #.

Two times within 13 months my Frigidaire Gallery refrigerator showed the display of "SY EF" and then broke down. Both the freezer and refrigerator portions stopped working and I lost all food items. I have had an extended warranty contract on it since I bought it in 2015. When I called for service, on both occasions, I had to wait over a week for a contracted repair person to obtain the parts in order to repair it. On the first occasion, I email the President/CEO in Switzerland. I never even received a reply. This time, I emailed the President/CEO in North Carolina. His secretary called me to say they will not provide funding for the cost of lost food items. She also told me that since I had only purchased my extended warranty contracts for one year at a time, the two breakdowns would not even be considered. Each incident was on a separate contract. She demonstrated no concern or compassion towards the expense or frustration.

Three service calls made for wildly fluctuating fridge and freezer temps, inoperative cooling fan motor, temp sensor, inoperative ice maker, ice maker leaking, ice maker freezing. No help from the Frigidaire company.

My frustration is that I could not find a single doored fridge that opens on the right side (hinges on the left). Yes, I am 100% sure my door is not reversible, contacted Frigidaire and they advised the same. Seems like this is the new trend with single door fridges. I purchased a fridge that has no ice or water dispenser so no special connections in door, but still I cannot reverse the door. I googled lots of different brands and they all seem to have the same issue, yes this is an issue. There is no choice of which side you want your door to open when purchasing. My whole kitchen is on the right side, my fridge opens to the wall and the door hits the granite countertop Island because it opens the wrong way.

Thumping noise from day 1. Frigidaire sends tech out. Tells me there is no problem and the noise should go away. Offer extended warranty. Why buy one when my problem wasn’t fixed? Unit died within 2 years of new purchase. I never had a refrigerator before that needed any kind of servicing. But this lump of crap made noises from day one and the Frigidaire contracted service guy says it’s not out of the ordinary and will probably go away... Nice... In addition to the noise the door seal had to be glued back in place a number of times. My recommendation... Stay away from Frigidaire.

Don’t buy Frigidaire. Have had ice maker worked on 3 times in 1 year. Now again just OUT of warranty. Frigidaire won’t stand behind an obvious design flaw. When I called was told it wasn’t covered. When I said I wouldn’t ever buy Frigidaire again was told that was fine by the customer service rep. Well I won’t and I will make it a mission to deter anyone I know from buying Frigidaire product.

Frigidaire FFTR202ITS0 purchased February 2018, Windsor Tepperman’s started making popcorn noises in the first week each time the fridge clicked on to cool, noise has now graduated to a full several minute long KNOCKING at the door. Loud sound accompanied by popping sounds. I've spent over 40 hours in the past 4 months on the phone, sending emails and meeting with 4 different repairmen and each time Electrolux keeps saying they want another opinion despite the repairmen informing the company the fridge needs a compressor and seal replaced at an expense greater than just exchanging the 5 month old fridge Electrolux had refused.

We bought a french door gallery Frigidaire about 2 1/2 yeas ago and had issues from day one with the ice maker. They came out to fix it 5-6 times. We did not have ice for almost 6 months. Then in the back of the fridge part under the pullout drawer, ice started to build up. I broke the ice away, melted and did this a few times.

For the first year having the fridge it was fine. Some of the plastic holders for condiments are starting to crack. Ice machine gets stuck every once and awhile. Overall ok. This last week the Frigidaire gallery model # fghs2631pf4a lit itself on fire in the middle of the night. The fire department put out the fire and we had a repair man come out to see what parts it is that lit the fire. It was the start device and the start capacitor located near the compressor. I called to let Frigidaire know that their fridge had lit on fire. Since there are no recalls currently and my fridge is over a year they said they just could do nothing and didn’t care for the information. So if you buy Frigidaire realize they don’t stand behind their products nor care if they are safe in your home.

We bought a French door refrigerator, electric range & microwave 4/2014. Fridge tag shows mfg date 4/2014 in Mexico, fast huh? My husband bought the extended warranty, something we never do, but a good thing for this junk. The refrigerator was so loud & made a clicking noise (everything that happens I video/audio with my iPad). 1st service call: they have a foam panel UPSed to me for the back of the unit & a new top ice maker. That was installed at the 3 month mark. 2nd service call: noise & water leaked on my new wood floor, a 2nd top ice maker installed & lots of silicone. Due to leaking & the awful noise I have now had 6 service calls, 5 top ice makers, 1 bottom ice maker repair.

Frigidaire Gallery model is terrible, on the 3rd replacement, first one didn’t work. 2nd one came damaged, and third one same problem as the first! Awful. Just awful! Frozen water bottles in fridge part and ice build up!

We purchased a new Frigidaire model# FFTR1P2ITB refrigerator from HOME DEPOT on July 26, 2018. It was installed by idiots that HOME DEPOT had subcontracted. It was installed not leveled according to Frigidaire's manual, I had to level it and straighten the crooked ice maker. 12 hours later we noticed frost building up in the freezer. We immediately called the Frigidaire 1-800 consumer number. They said they would send out a repairman in ONE WEEK, meanwhile food is spoiling. He brought his "magic silicone sealer", he applied it around the freezer door gasket. That evening frost was building up again. We called HOME DEPOT, we said, "This is a piece of **. We want a new one", they said, "Tough, you're stuck with it." My wife and I are both very disabled senior citizens, on a fixed income, that required us to save six months for this purchase. Now we don't know what to do... Can anyone out there have some suggestions?

I purchased a new 3 door with water and ice in the door refrigerator in February 2018. It was manufactured December 2017. I always thought of "Frigidaire" as an American product. It is not! It is a brand marketed by the European Company Electrolux and made in Mexico. In July the notification light "Order Filter" illuminated. I called Frigidaire directly, ordered the new part, and after waiting nearly three weeks, they sent me the wrong filter. They had the correct model and serial number, so how was this possible. After more research on their website, I found out the correct filter was no longer available. I called Frigidaire again and was told they were over four months back ordered and were no longer accepting orders for the filter. I was told I could purchase it elsewhere. The part available elsewhere is an aftermarket part that (according to online reviews) fits poorly and leaks.

We bought a new Park Model. It's a top of the line camper. On June 26, 2017 used it for three months until closing of our campground. On May 1st 2018, the refrigerator would not cool. The Company we bought the park model from came out mid May to say they could not fix it. The problem was within the refrigerant system and we needed to call FRIGIDAIRE to have a certified tech confirm it was unrepairable. Frigidaire gave me two options. One could not come out for three weeks, I went with Ashworth. They refused to come out if a work order was not generated by Frigidaire. After many calls I did a conference call so both parties could Duke it out. I also extended the warranty by 2 more years.

We purchased Frigidaire model FFHS2622MSU with manufacture date of 4/14 in the summer of 2014. First, ice maker didn’t work. It was under warranty. Repair person said it was a common problem with this model and replaced the ice unit. Next, after about 2-3 years of light use in our second home, cracks began developing all throughout the white fridge interior. Around drawers, on back, at bottom, and around side walls. Multiple cracks are opening up as holes, several appearing as cracks that undoubtedly will be opening up soon.

I ordered a Frigidaire refrigerator through Home Depot to be delivered to my house. The model I ordered FFTR1814TB was so noisy upon being plugged in. Dinner conversation would be a problem. And the refrigerator keeps making these loud knocking sounds. The earliest Frigidaire could send someone out to check the refrigerator was more than a week out - and it meant I had to take time off work (again!) to meet the appliance repair person. The customer service representative said that it wasn't good business sense to plug a refrigerator in before it left the factory; it would take too much time. Obviously, my time isn't important to the company; nor apparently is it the company's concern that they produce a quality product.

I bought a new Frigidaire a few years ago and have had nothing but problems with it from day 1. Upon installation the tray under the water dispenser falls out continuously. I had the service tech out and he said just glue it in place. If you do that then there is no way to service the unit later as the screws are behind this tray. Next problem is the ice maker freezes up, again the tech said raise the freezer temp. It is set in the middle setting from the factory and didn't start this until 2 years old. The problem seems to be with the defrost unit in the ice maker not heating enough to let the unit turn loose of the ice cubes. Again NOT MY FAULT!

I bought a refrigerator and I have tried to get customer service, Corporate service office, corporate supervisor and corporate manager to get a service person out. They said they confirmed that I had an appointment and I rearranged my schedule and an email was sent from Frigidaire confirming appointment and authorize tech service did not even have on the list. I have been trying this since June. I would like a refund and they can haul this thing away. I will have to file a consumer complaint with the Attorney General's Office and the Corporate Manager did not seem to care one bit. Does the CEO get wind of any of these complaints or horrid stories of his corporate people let alone the customer service people and their tech service people for that matter?

Bought a new refrigerator and would not get cold. Called and they sent out 2 repair people. One just stood around. They said no freon in the system. They said it would take 3-4 hrs. to repair but did not want to do the repair because they would not get paid enough on warranty work. Called Frigidaire and they said they would have to send another service co. out. The problem is that they only have one authorized repair co. in the Cincinnati area! The service company closed the case until they agreed to pay them more $. I ask why they just did not replace the appliance since it was brand new. Frigidaire said they had to try and repair first. This means no matter how long and how many visits.

I purchased the 25.5 cu. ft. side by side refrigerator in March of 2018. From the first day, I have had problems with this refrigerator. From the fan not working, the refrigerator side not cooling, and the ice maker not working properly, it has been one problem after another. I have had 9 service calls in the 4 months that I have had the refrigerator. My last service visit was yesterday, where I was told that the noises that the refrigerator are making are normal. They are NOT normal and whenever I get ice, the ice falls all over the floor. But now I am not to call for service anymore because this is just "what you get." And this is what the tech guy from Frigidaire told the service guy to tell me, word for word. I will NEVER purchase Frigidaire products again, and I will NEVER recommend anyone to buy from them either. It has been horrible the whole time, with no more assistance coming, apparently. By the way, it is still under warranty!

Purchased a home that was 3 years old with the appliances provided by the builder. The refrigerator was a french door model manufactured in 2013. I have called Frigidaire several times due to a problem with the ice and water dispenser, they gave me suggestions over the phone seemed to work for a week or two then the problem would start again. I decided to call a local appliance repair service to check the problem. The repairman pulled the refrigerator away from the wall and was dismayed when he saw the back panel it had rusted through the back wall of the refrigerator about 18 inches long. The problem was the waterline broke inside the back of the refrigerator it seemed months ago. The refrigerator is not 4 years old.

Frigidaire Professional 22.6 Cu. Ft. French Door Counter-Depth - I have had this fridge (FPBC2277RF) for 8 months and I have had 8 visits to try to get it to work properly. Each visit has been to fix the same problem. Ice collects in the back of the fridge in multiple areas and then also freezes everything in the lower drawer. They have come and replaced at least 5 parts, some twice and yet nothing seems to work.

Bought a Frigidaire gallery almost 5 yrs ago. All we have had is trouble with it. Ice maker quit. Got it replaced. It won't stay at normal temperature. Water runs into refrigerator, freezes on bottom, runs out the back. Ice maker freezes up. Came home last weekend, had to throw away everything inside top refrigerator. It temp was 65. Bottom freezer was up to 27. We did save freezer stuff. Called once again where it was bought. Because of no warranty left on it. The man that repairs for them said good luck. They work good for a yr which it did. He said after that they are nothing but a problem. Nothing we didn't know a while back. Sad to pay so much for this refrigerator to have it be done in that short of time. Never will we buy a Frigidaire again. I had to give a star. It won't post without but I'd give a million stars below rating.

Bought Frigidaire fridge and it started making noises right away. Called Frigidaire and they said that was normal. Year after we bought it the fridge stopped cooling and freezer thawed out. Frigidaire must call serviceman to come out. That meant calling Frigidaire then hanging up so they could CD all serviceman who would then call them back and then Frigidaire would call us to tell us what day serviceman would be there. We had no way in time or day. None were in our area so took longer for Frigidaire to find someone. Over a week before Frigidaire finally found someone and then another week for them to come look at it. We had to keep calling for anything to get done. After multiple visits by different servicemen it was finally decided that ice machine was the problem. The store where we bought it ended up replacing the fridge. Frigidaire did NOTHING!!!

I purchased a side by side refrigerator freezer in December of 2017. The appliance quit functioning two weeks after I moved into my new home throwing melted ice cream and water over my new floors. I was referred to Frigidaire's appliance repair connection for a review and repairs. The repair person shared with me that the compressor, motherboard and dryer were all dead on the machine. When asked about replacement, I was told that only Electrolux can make that decision after four repairs of the SAME break. I was also informed that the parts were on back order.

I bought a Frigidaire fridge May 24th 2018 and it to date has only worked for a week. 3-4 weeks with no fridge, and Electrolux has been poor at best. It has likely cost them double the value in repairs with 4 service visits including one for a compressor (not cheap). It has cost ME double between missed work, 4 visits at 3 hour intervals (12 hours), hydro it's used while failing overnight and running all night and spoiled food. This has been one of the worst and most regretful purchases I have ever made. I will never purchase their product again and would love my money back so I can buy another manufacturer's product.

We bought a Frigidaire refrigerator model FGUS2642LF2 in 2013. We had it repeatedly repaired for the same problem. It would not stay cool. Originally I was told that they would extend the warranty but the problem became less frequent. It finally died 5 years after purchase. We needed an immediate replacement and were forced to replace it with another Frigidaire. I contacted Frigidaire by phone and email and finally spoke to someone in corporate. They refused to give me a credit for the replacement and refused to give me an extended warranty on the new refrigerator. They were only going to give me a 10% discount on the extended warranty which would have amounted to just over $20. I would not recommend purchasing a Frigidaire.

I bought this in 2013. Even before the original warranty expired, it was making strange noises...like a fan was hitting ice. After just a year when the warranty expired, it broke down. I had an extended warranty and since then I've had repairmen come to check its issues three times already. Always ice issues happening...it would defrost properly. Ice would collect at the back inside the machine...you couldn't even move the switch. Then cold air would stop circulating to the refrigerator section. Very disappointed with the brand.

I purchased a side by side Frigidaire model number Lfss2612teo side by side refrigerator. I made this purchase on 01/08/2018. I have had nothing but problem after problem. Repair under warranty is a joke. Replaced 2 parts and no change. Evaporator freezes as fridge will not go into defrost. After a week or 2, Fridge freezes evap and will run temps of 56-62 degrees in fridge and freezer up to 40. Repair from warranty service center is horrible. I have contacted Frigidaire numerous times. 3 repairs and then they will do something like replacement.

I purchased a Frigidaire Galaxy few months ago and the ice maker stopped working. After several attempts I scheduled an appointment for the service tech to come out today between 8 to 12. He never showed. I called the customer service department who was not able to find the scheduled appointment. I was transferred to another department which transferred me to another department which finally located where I was scheduled. She started her records reflected the service call was completed. She transfer me to another person who stated the phone number was incorrect and the service tech was advised by his supervisor just to come by to tag the door. The tech only tagged the door and did not ring the doorbell or knock because he told to just tag the door. I have been waiting since 8am!!

My husband and I bought a suite of all Frigidaire kitchen appliances in about 2010 or 11 from a local appliance store. We do not have kids, but entertain a little so we wanted a large capacity fridge that fit our new space. Our fridge sat in the warehouse for almost a year while my husband finished building the kitchen. The fridge (Frigidaire Fr. door, bottom freezer 25.8Ft, model FGUN2642LF) cost us $1700 then.

We live in northwest Indiana. We purchased this Frigidaire Gallery side-by-side refrigerator/freezer (FGHS1PF4A) around Nov. 15, 2015. Since purchasing it, we have had problems with the refrigerator and freezer going down in temperature and up in temperature several times, sometimes multiple times per week. Most of the time it goes down in temperature which is better than up. :) I know there is a control function telling the compressor to either not turn on or not turn off. We have had technicians out 3 times and tomorrow will be # 4. I have had to call several times to report a problem.

We purchased our Frigidaire refrigerator Model FFTR1821QB6A a little over a year ago. Our third handle just broke off (plastic part at the top). It is just my husband and I and we tried not to use the handle too much so it is not due to overuse. The ice maker makes awful noise frequently. Last, but not least, it began leaking the first month we had it. Found out the fan underneath was not working.

It's too bad that zero stars are not available. Our French door, freezer below Frigidaire has been a nightmare! We've had no less than 10 repair trips on this machine. We've lost food, we've been without an ice maker many, many times, and now we have mold on the wall behind the machine. The mold is the result of the ice maker leaking water in the back of the refrigerator. It has rusted through and caused mold to form on the drywall behind. Frigidaire is paying for the mold remediation that is now required but I'm sure that's in order to avoid a lawsuit. Their most recent "fix" is to apply a two inch thick foam pad to the back of the machine to hide the problem and as a result the refrigerator sticks out past the cabinet in a way that is unacceptable. Frigidaire could care less. We are going to throw the refrigerator away - we don't trust this piece of junk.

I purchased a Standard White Refrigerator in September 2016. The first problem that I had was the handles just broken off from the door. I told the company where I purchased it from and they said they ordered the part but never came out to repair it. Second the rubber around the door came off. Keep in mind I only had the refrigerator under a year. I have an extended warranty and it ends in September, 2018. Now here it comes... drumroll... it completely klonk out. Before it klonk out there were loud noise, I thought because I didn't have the ice maker connected.

I purchased an Avanti 11.6 Refrigerator in March of 2016 from PC Richard & Son in NY. When it came a few days later I noticed a crack in the freezer door, I called them and got the runaround. I put in a complaint to the BBB and it took 7 months for any resolution which resulted in a refund to PC Richard. I went back to PC Richard November 2016 and purchased a Frigidaire 11.6 Cubic Ft FFTRT222QW Refrigerator. I took a two year extended insurance with PC Richard and have since had the Frigidaire for a year and a half. The appliance made some noises for two days and then just died-stopped working.

I purchased a Frigidaire Gallery refrigerator on August 26, 2017. It stopped cooling in October 2017. I had to call a serviceman three times and each time, an evaporator kit had to be replaced. Finally in May 2018, I contacted the Frigidaire Company in Charlotte, NC. I received phonecall within a week. Frigidaire corrected the problem. The company made arrangements for me to have my refrigerator replaced which is all I needed in the first place. I had to call a repairman in October 2017, April 2018 and May 2018. It was frustrating to purchase a refrigerator which stopped working/cooling. The Frigidaire Company staff were wonderful. They made sure that I became a happy customer again.

This side by side fridge has flooded the drain pan multiple times. The tech came out and said it was a design flaw and that it needed a bigger drain pan, but couldn’t get one to fit. The water hose in the front is too close to the floor and too cold so it causes condensation and has caused two bumps on my hardwood floor. The drain pan at the bottom of the pan is too old and does not allow the water to flow down during a defrosting cycle so after flooding my floor again, unclogging it and having it freeze up again, I had to stick a copper wire from the condenser into the drain hole. This product is an engineering failure. DO NOT BUY!!!

The refrigerator Frigidaire/Electrolux started on fire in the motor last Saturday. My husband got out the fire extinguisher and put out the fire. I called Electrolux and they are not responsible for anything past one year!

Refrigerator is 2 half years old and stopped working because it had a build up of ice preventing the fan from operating. It was caused by normal use opening and closing the freezer as moisture got into the fridge. The tech stated it is likely a design flaw. Model is Gallery FGHG2366PF1A.

I saved for 3 years to have a new kitchen! I bought the Gallery Frigidaire appliances thinking they were a better quality than the regular Frigidaire! They are all garbage! The fridge makes a high pitched ringing noise, never stops running, makes chirps, grinding, whining sounds. So loud we can not even sit in the new kitchen! Really? That's normal sounds! Really? The dishwasher will run for 3 hours! Only after 6 washes started to drop black hard rubber parts under the door! What's that? Oh it's the sound barrier material falling out! Really? The stove arrived with a big chip inside the door so that's going back too! Wasted my time and money! Never, Never again Frigidaire! I will never recommend Frigidaire to anyone! Now what should I buy?? Appliances certainly are not what they used to be!

Purchased brand new French Door Refrigerator from Home Depot just 6 weeks ago. Stopped working about 2 weeks ago and of course we do not have a replacement fridge, and do not know when. We have lost over $200 in food, as well as medicine. Frigidaire do not care, customer service is a joke, they are perfectly happy to have a family of 4, two babies, live without a fridge for at least 3 weeks. Took them days to arrange technician to come out, them a week to get replacements parts. The parts didn't work, technician told them fridge need to be replaced. Now it has to go to back office for review, which take 2 days at least. Then IF they agree to replacement I have no idea how long that will take as they won't tell me. I have never experience worse customer service in my life, and how they expect anyone to purchase their products again is beyond me.

Purchased side by side 15 years ago and never had a problem. Stainless is beautiful and has more than enough shelves inside and on the door. Freezer also has plenty of space. When the time comes I will purchase another one.

I bought a Frigidaire french door refrigerator model #2751TFO in September 2107. On May 2, 2018, it stopped working. I wasn't able to get a repairman in until May 7 (five days later) and am told that it needs a new part that must be ordered. I am also told that the part won't be here for a week. I called Frigidaire and asked what I should do without a refrigerator for almost two weeks. The response was "get some coolers." They will not replace the refrigerator, although it is less than eight months old unless it is irreparable. The repair service said Frigidaire has a "no overnighting" policy when it comes to sending replacement parts. This is unacceptable! Stay away from this model refrigerator and stay away from Frigidaire. They do not look out for the customer.

It's been nothing but problems since I bought it. The latest issue is that it goes off and on about every ten minutes (sometimes it's one minute, sometimes it's 20). I bought it because it is loaded with features, especially the dual ice makers. It doesn't matter when it continues to fail. I have a new control board on order now and hopefully that solves the current issue. I'm sure another one will pop up soon...

I bought a brand new Frigidaire side by side refrigerator in Oct of 2016 and paid full retail, around $1,000. Since day one it has been junk. It kicks on every 10 to 15 minutes and makes a popping sound that can heard through the whole house. I contacted Frigidaire and they said that it was a normal noise. There is nothing normal about it. I then contacted a certified service retailer listed on the Frigidaire website. He notified me that there was a warranty fix for the problem, (a problem Frigidaire denies). I submitted my claim to the repairman but never received the repair.

Frigidaire Refrigerator Gallery Series - I am very unhappy with the customer service and the poor workmanship on this product! I purchased my appliance and within 1 month had to have them come out and repair the ice maker motor. I have had the dealer come out three times now and the last one was to replace the "air handler" of the ice maker. It is still not working. Frigidaire's response is - "Too bad... you went thru the dealer that you purchased it from and they won't stand behind their product." I will never purchase anything from this company again.

Don’t buy - if it goes wrong they prioritize cost over safety! We live in a rented apartment. The landlord bought a Frigidaire fridge with a top freezer for us 3 months ago. Five weeks ago, the freezer door did not appear to work and the fridge was buzzing. We called Frigidaire and they sent an engineer three days later. My husband works from home, so we worked around their schedule.

I am completely and utterly disappointed and disgusted at this point dealing with FRIDGIDAIRE'S customer service. I have been having problems since March with my refrigerator (FFHS2311LBSA) that I bought in July 2017 which started making a loud banging noise. When I first called and emailed they said, "Oh that's normal" without even hearing it or sending anyone out. When the serviceman came out he even said all 5 times he had no idea what was wrong. I have had to take off work 5 times now because they will not put it up for review for replacement. I have had A-1 Appliance at my home on March 14th, 20th, April 9th, 13th and upcoming April 20th.

Fridge model FFtr1022QW, 24 inch, 10 cubic feet. Nothing special. Was bought Jan. 2017. Numerous problems as documented on Home Depot and Amazon reviews. Freezer had to be defrosted several times. It quit working several times. In the beginning, the fan noise could be heard by my neighbor. The computer board has been changed twice. It quit working on Saturday (4-16-20) one day after new board was installed. I had to buy a small fridge and ice cooler. It has been serviced 6 times. Customer service says you have to have the same problem 3x or deemed unfixable. One more computer board and I get a replacement? Please don't buy Frigidaire products.

I purchased this new type stainless steel french door refrigerator as a birthday gift to myself - much to my chagrin. First complaint was a loud noise, followed by a loose freezer handle. They were fixed by a repairman sent by Gill's in Bristol RI, obviously not happy with my early complaints. So when I noticed a large gash in the 'floor' of the refrigerator, I assumed it was caused by my partner, despite his denials. Soon after - this is within the first year - more cracks, dents, or what he describes as possible 'stress fractures' occurred.

I purchased a full collection of Frigidaire appliances for my vacation home in Florida. This refrigerator is absolutely the worst refrigerator I've ever purchased. Within a few months the display quit working which tells you the temperature and your selection of water or ice. I was told it is $400 to replace the control unit. In addition, the ice control lever is made of cheap plastic and broke within the first year. The ice maker and water supply is the most poorly designed unit. I agree with previous reviewer in that it is impossible to get ice without it falling all over the floor. I had to replace that unit for $270. The ice maker has never provided enough ice and I had to purchase a bag of ice the last time I was at the home. The shelves on the refrigerator door are made of cheap plastic and I had to replace one already. I'm very dissatisfied with Frigidaire and this unit. I will never buy another Frigidaire product.

I placed an order for Frigidaire water & air filters when the reminder came up on the fridge display. A number of days later we received a box from Electrolux with a part that we did not order, for a dishwasher. I called the Frigidaire/Electrolux parts department to make sure the original order was still coming and I was assured it was and I should disregard the wrong part I had been sent. I waited the full 10 business days as patiently as possible with no further deliveries. The email I was initially sent for tracking shipping never worked at any time I tried it.

We have a 5 year Frigidaire Gallery Refrigerator (FGHF2369MF6), French Door with Icemaker. In the same transaction, we bought the same Frigidaire Gallery Series Gas Range, Microwave & Dishwasher for our new home. The ice maker was not producing ice beyond half full for some time & kept getting slower. We replaced the water filter (2 months earlier than the Frigidaire manual AND the filer manufacturer recommended), and it somewhat improved ice production. However, when we pulled the refrigerator out to check the water lines, we found a 2" diameter rust spot on the exterior of the back metal panel of the refrigerator, 13" down from the rear right corner.

I bought my new Frigidaire Gallery set before Christmas. The fridge fan was noisy, sounded like a popcorn maker (they tried to claim that was normal). I made them exchange it... Fridge #2 shows up... It is not much better. I'm on fridge #3 and it's been 3 months. This is ridiculous. They try to tell you that popping sound is normal for new fridges. Don't listen to them. The fridge I have now is quiet like it is supposed to be. Will I buy another Frigidaire set... No. After doing some reading on forums... I'm not looking forward to the future with these appliances. Will never deal with Frigidaire again. For the money you spend... A little quality would be nice.

I have never had a refrigerator that I dislike so vehemently. I have learned to live with the noise, and the flimsy drawers, however this ice maker is horrible! No one can get ice without it flying out all over the floor! I have beautiful cherry wood floors so having ice melt all over them is not a good idea. Needless to say, anytime we choose to get ice we are wiping up the floor. Total pain in the neck!

Corporate manager William ** very ignorant and could care less that my 2,000 dol fridge hasn’t ever worked right. And they were defective and have a lawsuit against them. They don’t make them, but he refuses to do anything and I mean anything to help out after I have spent so much money to repair this and still can’t get my ice machine fixed because they don’t even make the parts because it was so faulty!!!

I agree wholeheartedly with the reviewers who have experienced terrible customer service from Frigidaire. Our side-by-side refrigerator has several problems and, despite being under manufacturer's warranty, it is still not repaired! They contract with unreliable, unskilled local repair shops that you would NEVER select on your own and, if they actually show up as scheduled (I've had no-shows twice so far), are unable to fix the cheap, crappy appliance.

I purchased my refrigerator in Oct and it has been broken since the end of Feb. I contacted Frigidaire over 3 weeks ago and my refrigerator is still not working. All of my groceries went bad and we have been eating out for over 3 weeks. Every time I call they say they are trying to get someone out to fix it, but it shouldn't take over 3 weeks to get it fix. I don't recommend buying anything from them because their turn around time for repairing is too long. Also the customer service reps don't seem to care that my family is out of a refrigerator. One of the reps said we have put in the repair order so we have done what we were supposed to do, but putting in a order and it actually being repaired in a timely manner is two different things.

I also bought a Frigidaire refrigerator. After six months I’ve noticed a one foot crack with large hole in the interior wall of the case. I called Electrolux who is the owner of Frigidaire and handles the warranty. They were not helpful and rude. On my six month old refrigerator their repair is to put refrigerator tape over the hole. They say that this is the authorized fix. I requested the refrigerator be replaced to no avail. After numerous calls in attempting to get the refrigerator replaced I was told the only solution I had was to take the tape or to leave it as is. Having no other option but to have the tape put over the hole I asked them if the warranty repair would be warranty for any time and they said that they would give me an a six month additional warranty to re-tape it if the tape came loose.

Frigidaire French - Terrible fridge. 3 years old and the water and ice maker dispenser is the biggest problem. Both units water lines freeze up. Turn the unit off to let thaw out to use again. Ice tray will crack and leak water into the ice bucket causing the ice to cluck together making it too big to dispense. Can't buy just the tray, must buy complete ice maker around $100 if you want to change it on your own. Since the arger can't break the large chunks of ice it will crack the ice bucket. Another $50 just for the bucket. You will have to take the arger and other parts off the old unit and put on the new one.

If you own the refrigerator model FFHS2611LBC... get it out of your house NOW!! If you don't... keep it that way! Ours would heat up and form bacteria on the food then cool back down! We had no way of knowing. So we ate it. We both got Salmonella!! We almost died!! It is 2 years old!! I have Lupus. So I could have died from the Salmonella or complications! Plus we had and HAD being the point.. Boston Terrier that was on insulin. She died from complications. We now suspect the insulin got hot and went bad, since she had had no issues with her insulin in 4 YEARS until we bought this fridge 2yrs. ago! There is NO way to know it is doing this until it fails COMPLETELY OR CATCH IT!! This serious!! Frigidaire could care less!!! Please... this really is LIFE OR DEATH!!!

In 2013 I renovated my kitchen and bought all new Frigidaire appliances. The fridge was a French cabinet style with a bottom freezer and internal ice maker. First the ice maker didn't work correctly. Sometimes it worked and other times it didn't. We had a power outage (the house and appliances had surge protectors) for 10 seconds and the fridge never started up again. We contacted a repair person and 2 visits later (and a $900 bill) the compressor and motherboard were replaced. The repair person couldn't explain why this happened. We lost power again 9 months later and all of this happened again.

I will never purchase a product from Frigidaire or sister co. ever again. Products are junk! I purchased a brand new refrigerator and 2 months in the freezer stops working. About a month after being repaired it stopped working again. Also noticed it has Samsung compressor. I called Frigidaire to confirm the part was installed when manufactured and they can't tell me that. I was told they only know a compressor was installed. Really? They have no record of original parts installed when manufactured. How as a consumer am I able to verify I did in fact receive a brand new fridge? Frigidaire told me there is no way to verify. Worst co. I have ever dealt with. Never again!

I bought a side by side refrigerator model FGSC2335TF0 in December of 2017 and within a few days, it was not freezing food items on the refrigerator side. Fast forward to February 2018 and 6/7 service calls later, the refrigerator is still not working and is now so bad that it leaks water from the water dispenser. Frigidaire has continuously refused to replace the unit and insists on trying to repair it even though they have so far made it worse! Never mind that I am taking time off from work when they send service people, I am throwing food out every few weeks after they 'fix' it, and that my wooden floors are now so badly damaged from water leaking from the unit. I have made the decision to throw the refrigerator away, accept I bought a lemon and move on as they have said my unit does not qualify for replacement - whatever that means. Thankfully, they are sending me a $50 gift card to make up for this *insert sarcastic sniggering. NEVER AGAIN!

We purchased this Frigidaire side by side refrigerator 2 months ago. It stopped working over a week ago. When we finally got a visit from Frigidaire's authorized service company, he pulled the refrigerator out and saw that the perforated holes had not been punched out, causing it to burn up the compressor and the motherboard. Now we are waiting another week for the service company to come back out and replace those parts. 2 weeks without a fridge, all the food spoiled. And the customer service is rock bottom.

Seven years ago we bought the Frigidaire Gallery collection, French door refrigerator. We paid approximately $2000 for the refrigerator, since then we've put another $500 into it. Yet today we had to go purchase a new refrigerator because after multiple problems we are done! It started out with the back of the refrigerator freezing, then the icemaker freezing and making a loud thumping noise, the shelves on the doors cracking and breaking, the meat and cheese drawer breaking. We had to shut the water off completely to the refrigerator because the whole unit started freezing, and we haven't use the icemaker in over a year. But this past weekend it completely stopped working and we are done!!! Please, please, please do not buy this refrigerator and see the pictures attached!!

I am urging anyone considering a Frigidaire refrigerator to look elsewhere. They are horrible. In the short one and half years I have had this fridge it has given us a number of issues with the ice maker. Finally, the loud thumping sound that has been ongoing for the past few weeks has prompted me to leave a poor review. Our warranty has expired and we were told we gave to pay out of pocket to access the issue. As we are awaiting to put more money towards a relatively new fridge that already cost 2 thousand dollars to begin with I am livid and hoping I can spare at least someone the activation accompanied with purchasing a fridge from this company.

We spent $2K on a Frigidaire french door fridge and it only lasted four years. The ice maker had to be serviced three times. Then, the whole fridge and freezer stopped working and we were told it would cost nearly $1K to repair. Furthermore, the repair technician who came out told us that we were about to have water problems behind the fridge because the coil was just about come through the aluminum backing. We called Frigidaire, and got basically "Sorry, but it happens".

This company does not stand behind their products for defects that THEY consider cosmetic and not performance. I have a fridge that has waves in the doors due to improper foam installation. The authorized repair rep for this company said it was not affecting the performance so we only had a 90 warranty on a brand new purchase. This is poor customer service!!!

I purchased a brand new Frigidaire refrigerator with top freezer on Black Friday, online at Home Depot. It came damaged and dented. A new one was ordered after a week of the company trying to locate an available one. It was finally delivered Dec 22nd. I heard some noise but didn't call until Dec 26th to complain. I wanted them to swap out the defective one with a new one. I was told it was under company warranty and it needed to be repaired. I did not want it repaired, I wanted a new perfect fridge!

I want to warn!!! Everyone something plastic and Styrofoam broke inside the ice maker!!! I use crushed ice in my dark thermos!!! Anyways was driving down the road opened my thermos up and took a drink. I started choking and could not breathe and throwing up as a sharp piece of plastic went down my throat!!! Went to the hospital and have a cut down my throat. They used a light to make sure it wasn't still in my throat. When I dumped out my drink there was Styrofoam In my thermos went home took a glass and seen more Styrofoam in the glass changed to cubed ice and hard plastic came out pulled the tray and found more hard plastic and Styrofoam in the grinder of my ice maker.

Our ice maker keeps freezing up. We thawed it out and it will work for a while and then it freezes up again. Now it will not work at all. Also, the front doors have scratches on the surface. It is just my husband and myself in our house. We take really good care of our stuff. The doors should not scratch this easy. I will not purchase another Frigidaire appliance ever. The refrigerator is not even 2 years old. It started doing this right after the one year warranty expired.

Have called for service. Got canceled four times before they finally showed. Said they couldn’t fix. Have called warranty dept weekly for 4 more weekend wanting it fixed. Still waiting for another service crew to contact.

We just had a technician out to replace an icemaker in a 2 year old Frigidaire refrigerator. The first time they came out was a year after we bought the refrigerator, this was the second time. The tech told us that Frigidaire is aware of the icemaker issues and developed a new replacement but it is at the buyer's expense. Super disappointed in the company if this is their business mentality and will never buy Frigidaire again. Looking at reviews online, sounds like I’m not alone.

I purchased Frigidaire Refrigerator little over 1 year ago. 6 months after I purchased we had to get Refrigerator man out because the waterline froze. Now 6 months later our ice maker is not making Ice. We changed the filter, repairman came out again. 70.00 now & 114.00 to have the thermostat changed. Pay so much for a fridge now. Gotta pay like 200.00 to get it fixed.

Within 35 days of purchase, my new refrigerator/freezer (Frigidaire model number FFTR1814TW) stopped working and was actually warming food rather than keeping it cool. Because it was just outside the 30 days from purchase, Lowe's sent a service company to repair rather than replace my defective refrigerator. The service company could not repair because it is a sealed system/compressor issue and recommended I call Frigidaire for warranty repair. Called Frigidaire (it's now over a week with no refrigerator) and was told by the surly customer service representative that a different company will be coming out next week to diagnose the issue, then I have to wait 5-7 days for the parts, another repair date, etc. So, in short, weeks until I have a working refrigerator when it is less than 2 months old!

I had 2 bad experiences, and 2 good experiences! My first phone call: My first phone call to Frigidaire was answered by a totally uncaring woman. I complained of the noise my shiny new fridge was making. (I nicknamed my fridge Darth Vader because that's what it sounds like), and the fact that it would leak all over the floor for no apparent reason. She said, in a very snooty voice, "If you read the owner's manual, it says that!" She had no right to talk to me in that tone of voice. Like I have to right to call her! She sounded illiterate. I did read the owner's manual. It said the refrigerator will make noise. Of course, it will. If it doesn't make any noise, it would be because it isn't running! I'm talking about a very annoying, very unusual noise.

Bought Frigidaire Refrigerator, Microwave, Dishwasher thru Clayton Mobile Homes brand new 12/2017. I've actually only lived in the home 10 days. I paid a lot to upgrade from the cheap appliances normally in these homes. Yet all have a shiny cheap looking exteriors that scratch extremely easily. Immediately upon removing the shipping film there were scratches on the exterior refrigerator doors, microwave, and dishwasher. All appliances develop scratches despite very careful minimal use. I don't even cook. Nothing has touched the surfaces except water and clean microfiber cloth per manufactures manual. BUT, if you do touch the exterior surfaces to clean they get scratches. And there are several different types scratches that just appear. They look terrible.

This is the worst ice maker I have ever owned. Have had repair twice and still doesn’t work properly. Fan freezes all the time and makes horrible noises. I WILL NEVER BUY A FRIGIDAIRE PRODUCT AGAIN!!! If I could get rid of it I would. No help at all from the company that made this ice maker. I am told I have to defrost it! What? Am I living in the 50’s or what? I hate this refrigerator and pray every day it will just quit so I can get rid of it! Poorest customer service I have ever encountered!

My wife's mother gifted us a brand new pretty expensive stainless steel Frigidaire Gallery refrigerator, it was a good looking refrigerator after a couple of weeks of owning it we started hearing weird noises then a got a little louder. It always makes an annoying Mechanical sound. The shelves didn't hold up very long. Like I said the workmanship is garbage just like it sounds. My ice dispenser doesn't stop when you take the glass off lever. In other words it keeps pouring ice. I bought a board a dispenser board to be exact. We thought that hopefully would take care of the problem. Spend about $160 and we still have the same problem. I am very upset. The worst part is it's not even a cheap refrigerator. They need to up their game in workmanship. I feel robbed.

I purchased a Kenmore refrigerator manufactured by Frigidaire in 2013. Since the time of purchase I have had the icemaker/water dispenser serviced three times between 2013 and 2016. When I pulled the refrigerator out to inspect it the back had rusted out. The area of rust was approximately a foot wide and four feet long. I contacted Sears and was told I had to contact Frigidaire.

I purchased 2 refrigerators and 2 stove all by Frigidaire less than 5 years ago. I haven't had any problems with the stoves but the refrigerator's motor is now so noisy that if you're having a hard time getting to sleep they will make sure you stay awake and if you do fall asleep the motor will kick in and wake you back up. It is so loud that it can not be described as white noise. Neither had been moved from where they were originally placed. The motor stays on longer than when its quiet. I've tried adjusting the temperatures but that has no effect on the noise. It does this even if it hasn't been opened for several days. I will never buy Frigidaire products again. I am now searching for a quiet refrigerator. and I will pay whatever I have to pay for peace. My tenant bought their own refrigerator because of the noise. I now have one that is not being used. This product is CHEAP no matter what you pay for it.

Purchase refrigerator new April, 2015 for vacation condo. Rarely visited since purchase and the digital display lights just quit working. Also has repeated minor issues with the ice dispenser. Would not purchase another Frigidaire product again.

This Frigidaire Gallery refrigerator regularly freezes our food. The ice maker produces ice that is too big for the output. This results in the ice being backed up and upon opening the freezer to investigate, ice tumbles out all over the floor. Smaller ice pieces are needed.

I purchase the Frigidaire Smudgeless Stainless Refrigerator Dec 2016. It has had issues with ice maker since I bought it. Serviced 3x already with multiple parts replaced. Ice Maker just broke again, 1/3/2018. I am told I have to pay for repairs now as it is out of warranty. They never had fixed it correctly. This is a very poorly manufactured and designed appliance. I am also very unhappy with the matching dishwasher, doesn't clean well, is loud and poorly designed. I'd be glad to join a class action lawsuit if there is one. So many complaints for same issue. DO NOT BUY this BRAND.

Poor quality, ice bucket broke, freezer stop freezing food, refrigerator stopped cooking. Ice build up in back of freezer causing broken fan and fan motor. Warranty co offered buyout which is only a fraction of cost paid. Dishwasher leaks when it is run causing floor to warp. It was purchased from HHGregg now out of business. Sold warranty to 3rd party who is not professional. Electrolux/Frigidaire also not offering to stand behind product. Several reviews on their site that shows my problem is not an isolated problem. Many customers within the same time period are having the same problem.

Have this refrigerator for about 2 years. The bottom ice maker never has worked correctly. Had repair person look at it multiple times and they indicated it is a design flaw which manufacturer KNOWS about. Now this is clicking again; expect it to completely break soon. Will NOT by another Frigidaire again. BUYERS: DO NOT BY this brand/model!

Purchased a Frigidaire Stainless Steel Fridge and Stove with the fingerprint resistant coating 3 weeks ago from Leon's in Fredericton. A visiting child played with magnets on it, causing an extreme amount of scratches in the coating. Nowhere in the manual does it state not to have magnets on the surface, nor did the salesperson mention it. Upon calling Leon's Fredericton and Frigidaire Canada, I am told there is nothing that can be done to fix the scratches. My new fridge looks worse than the 30 year old one it replaced, and have gotten NO satisfaction from either distributor or dealer. Very poor and misleading product and customer service. I will NEVER purchase another product from Leon's Fredericton nor Frigidaire!

Bought this side by side in 7/2015, it has been repaired 5 times for ice maker running water into ice tray and then to the floor. Now fridge does not work at all and Frigidaire won't repair or replace after purchasing an extended warranty. DO NOT PURCHASE ANY APPLIANCE MADE BY ELECTROLUX.

I have the French door bottom freezer Frigidaire refrigerator with the icemaker in the fridge. I have had repair people here at least five times while under warranty and the problem is still not fixed with the icemaker continually freezing up and not working! Now that is just out of warranty I've had to purchase a warranty so that I can get it fixed again! These refrigerator should have been recalled. We should've got our money back and I am not going to stop fighting!

Purchased a Frigidaire refrigerator on 9/16/17 and now it doesn’t work. I have been on the phone with Lowe’s and Frigidaire for 10 days now. The representative at Lowe’s has been very helpful in trying to get the problem resolved. I have called Frigidaire or have been called by them no less than 12 times. They say the hold up is that they don’t have the serial number. I have given them the number during each phone call.

Purchased a new side by side Frigidaire from Best Buy. A few month after delivery the frames for the glass shelves in the bottom of the fridge cracked. They send a replacement. The clamp that held one of the Chelsea broke. They replaced it as well. Then a crack appeared on the lining wall inside the fridge about 4 to 6 inches long. They asked me to send pictures. I did, they were very nice and eventually they replaced it with the same model. After a few months of using the replacement model the same started to happen. This time all the shelves and all the drawers cracked and the crack appeared again in the very same area on the lining as the previous fridge. This time getting bigger and bigger. This time my pictures did not help. They insisted I contacted a service company they recommend. I did. They came. They took pictures. Did not recommend any repairs and left.

I just got this fridge a few weeks ago. Got it from PGE. It's been only two weeks. Defrosted. Everything not cold. They don't care bout food loss and the supervisor said couldn't get anyone out here till after Christmas. I have to throw 300 dollars of food away and they didn't care. Weren't very nice. I will never by a fridge from them. Bad review.

Only had my French door fridge for 1 1/2 years. Since I have bought it they have fixed the ice maker 5 times. Now it is broke again and will not replace it because warranty is over by 6 months. BUT this problem has existed since I purchased. Paid 1800 dollars for a lemon. Never will I buy a Frigidaire again. And their customer service is rude.

Ice maker - I urge all Frigidaire owners to write a review. To prospective customers, please write that these complaints have caused you to choose another brand, CONSUMERS UNITE to protect ourselves. As many of your other customers have had to do, I am writing a negative review on the Consumeraffairs.com website. My hope is that as more people complain, your sales will diminish and you will be forced to correct this deficiency. As stated previously in my email to you, this unit has had to be repaired under warranty several times by a reputable, local appliance repair firm. You have this documentation within the product's serial number, but refuse to correct the problem. I strongly urge prospective customers to choose a different manufacturer. This email will be included on the Consumer Affairs complaint forum.

Bought a Frigidaire Stainless steel side by side refrigerator from Lowe's in June 2015. Recently saw the inside right plastic wall panel starting to crack. So, contacted Frigidaire. They informed me that the warranty had expired on it. I told them that this is a manufacturing defect, and they need to repair/replace it. They do not agree with me. I feel I need to inform the Public that they should not buy a Frigidaire Refrigerator product, as it is Defective, and should be Recalled. I had a GE Refrigerator for over 10-years, and others before that, and have yet to see a cracked inside wall on any of them. Here's the Frigidaire Model Number = FFHS2611PFCA.

The door to the refrigerator (Model FFTRI1814qS2) cracks off. We bought our unit in 2015 and have had this happen twice! A very very bad design. Glad we bought extended warranty. What will go next? It is a disgraceful piece of kitchen equipment. Shame on us for trusting what used to be a trustworthy, quality name.

Purchased Frigidaire Gallery refrigerator from Sears in Guatemala City less than two years ago. Sears tech unable to solve icemaker issues. Leaking water and not making ice. Finally called my own tech who lowered the refrigerator temperature which seems to resolve the leaking. "Bad design," he said. Today, after 18 months the whole thing went away as it is no longer working. "Bad motor and/or card," says the tech. So, I have no refrigerator at all going into the Christmas season. Frigidaire should be ashamed.

When it arrived, the refrigerator side wouldn't cool. When packing the Frigidaire Gallery refrigerator for shipment, they taped the door from the freezer that controls the amount of cold air so it couldn't open inside the wall. A technician found it. Problem solved. However the shelves break with almost no weight/pressure on them. Two have broken and the 60-day warranty for free replacement just ran out, so we have to buy replacement shelves at $40+ each. It's like having to buy ink for a printer!!!

We purchased a side by side Model # FFHS2611PF from Lowe's in July of 2017. The so called ice maker makes so much noise the dog can't sleep. It has now quit working at all, and one more call to Frigidaire customer service could cause hostilities... Take my word for it. There are complaints after complaints on here and other consumer boards about this obvious recall candidate. The fine folks at Electrolux need to step up and assume responsibility for this junk. The problem is not going to fix itself.

Ice maker freezes up consistently due to bad design requiring thawing & replacement of motor. It is a KNOWN flaw by Frigidaire yet they do nothing to remedy it, just temporary repairs until next freeze, dragging it out until warranty expires. We finally had enough, have an extended warranty so all repairs are covered, we are just disgusted with having to have repairs done every few months. We told the service agent that we want the fridge replaced, we were told that Frigidaire would have to do that. Frigidaire now claims it is the responsibility of their dealer, we are caught in the middle of a faulty fridge.

Our space allowed only counter depth. This model is modern, well priced, smudge free stainless finish, quiet, and easy to see everything. Only "con" is the slightly sharp plastic shelf front edges.

Frigidaire side by side Frigidaire Gallery. I am writing you about an issue that I have with one of your products. We recently purchase a refrigerator, gas oven, dishwasher and microwave and picked your brand above all the rest as I did some research and Frigidaire came out as the top appliances. Since I purchased these appliances in May I have had issues with the ice maker in the refrigerator as I won’t produce any ice. I have call into the support number and they sent out a third party repair person who didn’t really know what to do but replaced a tube.

The plastic that holds the ketchup breaks so easy. I had to buy the side holders that hold some things a few times and it’s like 30 to buy. They should have a better metal so it dont break so easy.

Came with the house. Too small. Drawers not durable. I would not have made this type of purchase even though Frigidaire is generally an acceptable brand. Just not this model.

Is 8 years old now. Runs very well and have had no problems. Hope I have not just tempted fate. Just needs to be a little bigger in the freezer section.

Our Frigidaire worked ok, but the doors started rusting from the inside out. It was not the seal and we had it set on low moisture. At first it just looked like something was splashed on the bottom of the door but it kept spreading. We recently replaced it with a Maytag.

Had this fridge and freezer for almost 10- years. Everything still works well and would purchase another one like this. I have no problems with this fridge/freezer.

The model I have is from 2006 and is not energy efficient at all. It is lasting, works as it should and is large enough for a family but it's just me now. Once it's gone, I'll switch to the half size model.

1 month into it, the control panel started to leak, a lot... had to find a repairman who knew exactly what was wrong. 3 different repairmen... ridiculous for a brand new ref. Home Depot would not take it back/repairman said it is common in this ref... 6 month later, the door handle snapped off...common with that ref. Got new handle, same thing---just me in the house. Glued new handle. Junk!!! Co worker has same problem, they need to redo the handle. Splits right where it is screwed to door... 69 years old, open a lot of refs...never happened to me. Just plain junk!!! THANKS!!!

I only had this refrigerator for 5 years. The first year the magnet kept falling out of the gasket on the door. The 2nd rack falls a lot. Now I have to pay 200 plus dollars to get the gasket on door repaired. Poor quality.

I bought this refrigerator model #FFTR1821QB3 from Home Depot on 2/19/16. It’s 12/2/2017 and my refrigerator is not cooling. Of course it’s not covered on the manufacturer warranty anymore. I was told it’s the motherboard which cost $178 just for the part. I’m extremely upset.

Love the design and layout of the compartments. Well made and sturdy construction. Have a few issues with the ice cubes sometimes getting stuck in the opening when dispensing the ice. This causes the flap not to close all the way and letting outside air into the freezer. This melts the ice and then closes properly but takes long time and warms up compartment. Also noise level has slowly increased for the compressor/fan. I clean regularly so it's not working harder from debris or blockage. This company has proven to me that they can make good quality refrigerators that last. I have owned just about every brand. We own 2 regular size refrigerators and 3 compact ones for our various outbuildings. Also purchase appliances frequently for our rentals.

Excellent fridge. Various sizes for various needs. The shelves are just the right size. They are easy to move and clean. The door opens easily and controls are easy to reach. They keep the compartments at the right temperatures. The only 2 things I would do is make a butter dish, (covered) and 2 ice trays mandatory inclusions.

I got a great deal for a fine working refrigerator. It is easy to clean. All the shelves come out to bring to the sink and clean. The exterior is easy to clean with just soap and water. It keeps my food at the perfect temperature for me.

The sales rep told me this brand was "Junk". I was offended and refused to buy from that store, so I went to Lowe's and bought the same refrigerator. I loved the inside style and freezer lights. What a mistake. We had the warranty service 4 times in one month. The thermostat control does not work, had a replacement and still doesn't work, EVERYTHING freezes on the first shelf of the refrigerator. The freezer doesn't turn off half the time so the ice cream is impossible to spoon out, it's so hard. Yet we have it set on the lowest setting. Too many problems, I wish I had listened to the first sales person!

I love my Frigidaire. I had one for 22 years so I purchase a new one here three months ago and I love the new one that I just purchased. Was a stainless steel.

My refrigerator is entirely too small. The freezer has only one shelf. It doesnt have an ice maker. Storage compartments arent big enough and barely holds anything. We eat a lot so I have to keep the fridge stocked at all times. It's hard to know what is in here.

The refrigerator in our apartment is over 40 years old and still working although a little dinged up. It would be nice to have automatic defrost, but this machine was built before such an option existed. Great value.

Great buy from Costco, have had for over 7 years and working fine. It is a tad bit noisy at times and has this drip sound, but on Frigidaire site, it actually had sound samples of what noise was normal for this model. Interior well thought out for keeping your cold and frozen goods organized.

The product is good for basic needs of family or office. It is not too big or small, with plenty of door and shelf spacing inside the refrigerator. The freezer is regular box size and two door shelf with an ice tray maker. Nothing electronic on the outside of the fridge. The control for coolness is directly at the top of the inside refrigerator for easy access and monitoring. I have white but the brand does come in more than one color to choose from. The price is fair on the product as well.

The refrigerator is fine for a budget fridge, but for a longer more durable not so much. The plastic drawer moisture controls stick when closing. Just not the degree of great fit and finish. Cheap is what we paid and we will replace as soon as able.

I bought this refrigerator as a package deal for our remodeled kitchen. It is a top freezer and is black. I've had to replace all the door shelves because they broke after 1 year. The fridge door handle broke after 2 years and no replacement is available. The hinges are worn out after 3 years. All in all, a piece of junk!

The colors are typical colors. Some of the newest colors would make it more pleasing to the eye. It ran very quietly and seemed quite efficient for power usage as advertised. You could set the dial at medium and it seemed to be the ultimate temp.

I have used a Frigidaire over the years. Really I have had two or three, they are always reliable and work well. I have tried another brand and it did not hold up. I started back with the ice box. The newer ones are really GREAT. The brand is very dependable.

It has broken down 5 times and has been rebuilt 3 times. It has had 2 compressor and 5 dryers. The first compressor was changed out less than 5 months old.

I have had a Frigidaire Gallery series fridge for over 15 years so it owes me nothing. It works well and keeps drinks very cold. I like the design and quality of the Frigidaire brand stainless line and hope it keeps on working for many more years.

Had a lot of problems. The extended warranty people made Several repair attempts and it would work after then stop. Ultimately the extended warranty company bought the fridge back from me.

We received a Frigidaire brand new in 2008 with our new home. Owned it until 2016 when we switched states. I believe the people that bought it are still using it. In the 8 years I owned it nothing ever went wrong with it, had tons of room for food and survived multiple power outages. The body was black with stainless steel doors.

So far my Frigidaire has served me well for seven years. It's nice to have a product that is reliable and the features do not break when the warranty is up.

The shelving inside is limited and the door space isn't satisfactory. It does keep food plenty cold and the ice machine works well. The handles are comfortable to utilize.

Frigidaire is a good refrigerator had for ten year now. I would buy the same brand again. Had no problem with it. Just the right size and the color I need when my kitchen was remodel. Love that the freezer was on the bottom and top half was Refrigerator. I buy the same brand again.

The fridge is not bad but the bottom door handle is not strong enough. It keeps breaking off. Also when I buy ice-cream it doesn't get hard enough. But on the other hand the inside of the fridge is very spacious.

Frigidaire is a very good brand, I have a refrigerator and a electric stove. I had these products going on six years without any trouble. The price I paid was very reasonable with a warranty.

I bought a used Frigidaire refrigerator 18 years ago. I don't know how old it was when I bought it; maybe 6 or 8 years old, but it is still running.

I purchased a medium-sized fridge thirteen years ago, and have had no problems. There was a minor glitch which has not affected the performance of it.

It works fine. However, the door shelf fences are cheap plastic, and one has broken. The chute where ice falls through the door accumulates frost and must be cleaned daily or it clogs.

Quality is pitiful. They used to be tops. We have had to replace cheap handles, gaskets, doors - all within a year's time of they tell us (Lowe's) the warranty has passed. We tried a warranty insurance of which we are told we had "pre-existing" conditions that do not warrant repair. We will NEVER buy Frigidaire again. From anybody we are looking into another brand.

I always purchase Frigidaire for over 30 years. The refrigerator is the best for necessary space and spacing of shelves and drawers. Also a large freezer space as well. Affordable and very reliable.

Overall we are pleased with this item. The major deficit with it is the door shelves; so far the bottom two have broken at the hangars and spilled contents all over the floor. I've managed to repair temporarily but it is only temporary - the bottom one has broken three times. It seems with the money it costs for a refrigerator, they could develop spend a few more bucks and make one that doesn't have breaking shelves under light to moderate loads.

Nice appliance to have. Very good for being able to move shelves and things around. Stored a good amount of food and produce too. I recommend this appliance.

Frigidaire is 21 years old, Plain Jane, no added frills and works with never a problem. It needs to work and does so well, whats not to like?

We weren't sure about the reputation of Frigidaire simply because we had not heard anything - good or bad. However the fridge we purchased was at the right price point and just the size we needed. We took a chance and purchased the extra warranty thru Home Depot just in case. We absolutely love our fridge.

This is the worst refrigerator I have ever owned. I purchased this refrigerator new and the problem I have experienced with this refrigerator is that the upper freezer door pops open upon closing the lower refrigerator door. After going into the lower refrigerator, you must always double check that the upper freezer door has not popped open. This is problematic especially if someone else goes into the refrigerator and do not know to double check that the upper freezer door is closed. On occasion the upper freezer door has been open. A service technician checked the refrigerator and stated that this is an ongoing problem and a defect. He could not report it as a defect in order for the refrigerator to be replaced because he would lose his job.

I bought a Frigidaire refrigerator eight years ago. I shopped for and got a very basic and inexpensive model. I have only good things to say about it.

I bought a new home with all new appliances including a Frigidaire Gallery refrigerator. It is their standard 36 inch wide regular depth side by side door with ice maker. Since day one, I have had to keep a bowl inside the refrigerator underneath the cooler (upper right hand side of the door) because every time it makes ice it drips water. Today, not even 4 years later, it stopped working. A service repairman came out and couldn't believe that it was not even 4 years old. Who expects anything to happen to a brand new refrigerator within the first 5 years?!!

Guards on doors. Flimsy top shelf not adjustable enough. CRISPER AND MEAT DRAWERS ENTIRELY TOO SMALL, NOTHING FITS. Try celery, lettuce and cucumbers. Defrost cycle runs into and out of refrigerator.

Frigidaire is the model my family used for years. I like the glass shelves, easy to remove & clean. Freezer door with ice maker & water is very convenient. The size fits in my kitchen perfect. Easy to wipe & clean outside. All shelves are large enough to hold gallon jugs & containers. Has an alarm if doors are left open too long. Will begin with a loud buzz. Frigidaire brand is very reliable.

My Frigidaire came with the apartment I rented a year ago. I've had refrigerators in the past that leaked, and required bowls to be placed in the back to catch the dripping water. My Frigidaire allows me to control the temperature in both the refrigerator and the freezer. It's large enough for just myself, and I have no complaints whatsoever.

Frigidaire Professional - Great Fridge, the only problem I have had is build up from very hard water. My daughter has a fridge with freezer on bottom and I do wish I had considered that option. She also has the half door that allows you to put things frequently used in a place that does not lose as much cold.

This fridge is very basic but does everything that it should for a fair price. This replaced an identical unit that got damaged. I like that there are few extras to worry about breaking.

Noisy, plastic drawers and shelving break easily, little usable space. As for life, we have had this unit for about 8 years, it still works but at night it will talk to you. Parts are available but are higher in price than I really want to pay.

The drawers are way too small even for celery and they always stick. ALWAYS. The freezer unit is just fine mostly. I wouldn't buy another one, except I have a large freezer that is terrific.

I have used this product since a young age. Have never had a problem and very reliable. This product has never broke down and may outlive any other appliance in your home!

The performance of the fridge is ho hum, doesn't get cold enough and runs too much. Other than that it's all right. Would I buy this model again? No I would not.

The only flaw is the inner structure in placing items. Insufficient space and space sizes to accommodate various shapes and sizes to view without moving items to see the item and retrieve it quickly.

This refrigerator did not last two years. The freezer unit on top stopped working. Once that happened the rest just followed downhill from there. I like this brand, but I will not buy a top freezer refrigerator again. I may try a different model at some point.

This refrigerator works well. However I wish I had got a larger one because when storing leftover for lunch or dinner the next day sometimes there is not enough room.

I was very happy with the purchase of my Frigidaire refrigerator. It was the perfect size and value. It has a beautiful stainless steel finish which resists fingerprints. It looks beautiful in my kitchen!

I have had servicing for freezer problems 3 times with replacement parts installed to no avail. The defrost overheats and items thaw and refreeze. It is a real lemon.

It really last years beyond your money well spent. It closure top and bottom really tight and it keep your food so fresh and your left overs tasting just as good as the first day you cooked it. It doesn't sweat on the vegetables or fruits and it’s really money well invested and spent and if it’s your first apartment or house you would want an appliance to not break down before you buy other things to complement your space.

It died on me with no warning. I had to throw out everything and struggle the rest of the month with food. That is not a good feeling.

The refrigerator compartment didn't keep things cold. Both the refrigerator and freezer doors kept popping open all on their own. Finally, I got rid of it.

When this refrigerator was 6-years old, we had to have a repairman come to the house and he had to replace the freezer components at our expense. We are in our 60's, no children and the freezer door was never left open. We were not pleased and now our Frigidaire gas oven has to be repaired and it is only 7-years old. NOT PLEASED AT ALL WITH THESE APPLIANCES. The dishwasher works fine and all 3 appliances were purchased 7-years ago.

I bought a Frigidaire dishwasher, microwave, stove, and fridge at Spencer’s. I went in there for a different brand and they steered me to this group. I now know why. Issues with all, especially the refrigerator ice cube mechanism. It clogs up and water goes everywhere! Beware.

My refrigerator is wonderful. Plenty storage space to store your groceries and it is easy to clean. I bought it in 2010, and It still work wonderfully.

Everything works fine on this fridge. The only issue I have is that it can sometimes be a bit mousey. Normal noise is fine but it makes some really odd sounds on occasion.

We have never purchased a Frigidaire Gallery before but we are very happy with it. It is still very new to us and I am probably so happy with it because it has two ice makers and our last Kenmore ice maker broke years before we lost our fridge.

This was the noisiest refrigerator I have ever had. Would never buy another Frigidaire again. Not worth anything in a car either. I only purchased it because it fit in the space I had. If GM is connected you need to stay far far away.

Do not buy Frigidaire. I purchased a fridge in July and it already has rust. It was purchased at BrandsMart. I contacted Frigidaire and they are refusing to replace the panel like other brands do. Buy a brand with better customer service.

New Frigidaire 18 cubic foot refrigerator, top freezer bottom refrigerator purchased June 2017. Has made loud, obnoxious noises since day one. Can hear this loud, noisy refrigerator even with bedroom door closed. Have called Frigidaire many times, had many techs out, who all say they cannot make the refrigerator more quiet. Frigidaire refers me to page 18 of the owner's manual, which has the nerve to say that a high pitched hum, pulsating sounds, snapping and clicking noises, popping noises, sizzling and hissing noises, gurgling noises and boiling sounds are all NORMAL OPERATING SOUNDS! I'm 63 years old and have never had a loud, very noisy refrigerator before. How can these loud, obnoxious noises be normal? They are not normal. Frigidaire just says they are because they make an inferior product.

We bought the refrigerator from Home Depot in late September of 2017. Within two weeks, the freezer started frosting up, and temperature dropped in the refrigerator. Upon examining the freezer drawer I determined that the left side of the drawer was sagging at the front due to the ABS plastic slide mount having broken at the front support pin on the side of the freezer box. I called for warranty repair at the shop recommended on Frigidaire's 800 number. It took five days to get a repairman here. They agreed with my assessment, said they would order the part to be shipped to my house, and come back when it arrived. After a week of waiting, I called back. They had failed to tell me the part was on factory backorder, due Dec. 8th. A call to Frigidaire customer service, escalated to management, got me nowhere. After checking all their warehouses, they told me I could expect the part around ten days after Dec. 8th.

Everyone that owns a Frigidaire should report it to the BBB, which is what I'm going to do... Their products, plain and it SUCKS... We have been having trouble with the ice maker ever since we purchase this darn thing. Have had service people out, had the ice maker replaced, at a cost of $100.00, had the service people out once again and STILL the same NOISY icemaker. I would anyone that is thinking about purchasing a Frigidaire to think TWICE, you are in for a whole lot of problems and with NO satisfaction with Frigidaire.

Purchased top of the line Frigidaire appliances, refrigerator, stove, dishwasher, microwave. The refrigerator model FPBS2777RF6. Purchased 5/25/2016 so far every 6 months the ice maker goes out and will not make ice. They refuse to say this is a recurring problem, and want service fees to fix it again... I am very disappointed. Will not purchase Frigidaire products again.

We purchased a Frigidaire Professional model about 5 years ago and it's been a terrible appliance. The worst we've ever owned. We've had no choice but purchase the 1 year warranty year after year which is about $200 and spent way more on repairs and warranties that we did on the original purchase. We will NEVER buy this brand again! NEVER.

2 hours old and making all kinds of loud sounds and drawers will not open. I call the company and they were rude and told me I would have pay for a service call that drawers and sounds are not covered. Stay away from this brand. My old fridge is twenty years and still working, thank goodness. I bought this one to update my kitchen. Big mistake.

2 months after purchasing our Frigidaire Gallery Refrigerator, it stopped cooling. We called Lowe's, where we purchased it, and they said replacement was not an option and arranged for a service call. We waited 2 weeks for the technician to make the service call. After the service call, we waited a month for parts and installation. All was OK for a couple more months and they it stopped cooling again. Two more weeks for the service call and another month for parts and installation. The cooling is still fickle with temperature fluctuations and now the ice maker is malfunctioning and some freezer bins keep falling out of the racks due to being taken out so many times.

We bought the Gallery model FGHB2866PFGA in 6/2016. In 10/2016 they came out because of water dripping about the dispenser paddle. They said it was from ice pieces in the shoot melting that weren't dispensed. After many times of wiping up water - that came down from behind the paddle they finally came out again in 3/2017 and replaced the dispenser module.

My new Frigidaire "Gallery" refrigerator started making a loud clicking noise almost every time the motor turns on. I ignored it for a while, hoping it would go away. It didn't. I called Frigidaire. They sent a repair person who did the repair Frigidaire recommended. The noise continued. The repairman was sent a second time, and he told me during that visit that this noise is a manufacturer's defect and any repair is unlikely, even dangerous because it could cause leaking in the future.

I purchased the fridge originally in 2006. The ice maker kept overflowing. The machine had to be replaced in 2007. The replacement was just as bad. Not only does it still spit out too much ice, but the temperature control is always causing problems. Replaced control board at cost of 400.00, and it's starting to act up again. Never again!!!

We bought our Frigidaire Gallery refrigerator 18 months ago. We have gotten used to the whining coming from the fridge when it makes ice. We have also gotten used to water forming on the bottom of the ice maker which restricts the rotation of the ice from the back to the front of the tray. When we try to push for ice, there's noise but little to no ice comes out, even though the basket is full of ice. Four weeks ago, the temp of the refrigerator section began fluctuating from 33 degrees to 55 degrees and back down again. We are working with a technician, assigned to us from our home warranty company, who told us that ours is the fourth Frigidaire refrigerator he has worked on in the last 30 days with the same problem. He stated that Frigidaire is aware of the problem (not defrosting properly) but has been slow to respond. Per the tech, we have to wait two weeks while the tech tries to get this resolved with Frigidaire. Totally Unacceptable!

Frigidaire Gallery 27.86-cu ft French Door Refrigerator with Dua - This refrigerator has been a nightmare ever since we purchased it Aug. 2016. Under the 1st year warranty Electrolux sent a repairman out 3x because the top ice maker stopped working and the refrigerator and freezer temperature fluctuated high and then low. We had to throw out 3 full refrigerators full of spoiled food. WE CALLED CUSTOMER SERVICE. They don't seem to care, all they do send another repair guy out 2 weeks after the call. Now our year warranty is up and we had to buy the extended warranty because we didn't trust the refrigerator.

I purchased this Frigidaire Side by Side French Door refrigerator because I already had Frigidaire Gallery appliances (both an electric stove and a microwave oven which are years old and working fine). Upon installation, my new Frigidaire Gallery did not function properly because it was not cooling as per the manufacturer's manual (it took over 24 hours to cool and had to be set at the lowest temperatures possible). After it cooled, we turned the temperature back to the manufacturer defaults (0 degrees for the freezer and 37 degrees for the refrigerator). Then the unit froze any item in the refrigerator side that was next to the wall separating the freezer side (liquids, eggs, vegetables, etc.) and I had to move them out/away from the wall separator for them to thaw (or put some of the items outside of the refrigerator).