Frigidaire Refrigerators Reviews

Never purchase from them again.

Be aware! Don't buy any FRIGIDAIRE APPLIANCES. They're SO CHEAP materials. It's just waste of money. I received my Fridge from Frigidaire Company on 2018 and was defected since its first day delivery. We called technicians many, many time to fix different issues like doors/Distribution of temperature, etc. Any time we put cucumbers or basil, the day after will burn and turns black. I called the company for technical support and no answer. It's the worst Appliances Company I have ever seen. :(

Outrageous! Refrigerator is JUST over 2 years old. First thing that went wrong was the rubber strip that seals door to refrigerator. Tore just after one year and now drags on the floor. Top shelf on door cracked off so now I have only 2 shelves on the door. Top shelf inside the refrigerator is cracked in the middle so bad I can’t even use it. I’m left with 2 shelves inside the refrigerator and 2 on the door! And of course no one will help me because it’s been more than a year. I should’ve just taken money spent on this garbage and lit it on fire and used my YETI. Practically the same space but better sturdier quality. Appliances made now are horrible but yet not cheap. No one stands behind anything because they don’t care... They just pass your phone call around because the consumer doesn’t matter anymore.

I Purchased a FRIGIDAIRE Refrigerator 2 years ago. Since then we have had to call 5 times for service. Now it is out of warranty and all the LEDs which show the temp. and other stuff are burnt out. The rubber seal on the doors are cracked. The ice maker is making noise even though it has been replace 2 times. I would NEVER buy another Frigidaire product.

Bought a Fridgidaire side by side refrigerator 3 months ago. Already it is no longer functioning. Open the door, the light goes on. Nothing else works. Yesterday, I noticed the water was not dispensing and today it was obvious it was no longer cooling.

This is the worst experience ever with a refrigerator. Purchased the original from Best Buy in 2015. Ice maker continued to stop making ice. After the 2nd repair I argued there has to be a defect and demanded a new refrigerator. Now 2 year later the refrigerator is not getting cold. I was told by an independent repairman that there is a major flaw in the refrigerator and Frigidaire stop making the repair kits. I am 2 weeks away from hosting my annual Thanksgiving dinner and now my refrigerator is not getting cold! I am furious! Hoping the refrigerator can be repaired, hoping this mess will be resolved before Thanksgiving! This is unacceptable for consumers to spend their hard earned money on a refrigerator that is a lemon! This is a $3000 refrigerator and it is as dependable as the weather!

Bought a new refrigerator stove microwave and refrigerator. Within one week the refrigerator had to be replaced. Multiple problems with the new replacement throughout the warranty period. Microwave nothing but problems!!! Manufacturer's defect with the door latch interfering with the fuse attachment, the will never buy another Frigidaire product ever ever again!!!! Could have bought a whole new microwave and refrigerator with the money I spent in repairs. Poorly manufactured product.

We remodeled our kitchen 5 years ago. The Frigidaire refrigerator has been a piece of junk since day one. The ice dispenser broke early on and had to be repaired twice, and still does not work. The shelves on the doors are cheap crap and break easily - and they charge $50 to replace the cheap crap. The Frigidaire stove top: 3 out of 4 eyes only work on high or off! The Frigidaire microwave works when it wants to. The only appliance working 5 years later - the WHIRLPOOL double oven.

Model #FFRU17B2QW Frigidaire arrived not working. Repaired and quit again. After 7 mos company will not repair or replace and call centre will not let you talk to supervisor. I got connected to Brenda said she was a manager and sent my call to a number where the prompts did not work and I had to call back where I was told I called too often. This was a NEW purchase.

I tried to post this on their website but they said they won't post it because it would "Direct Business Away". How about you contact me as a customer and find out what you can do rather than hiding negative posts. It would go a lot further to say, "We are sorry you aren't satisfied, here are the steps we are taking to improve your experience"

Model Number LFHB2751TF5. Bought this product Feb 14, 2019 and it quit Sept. 29, 2019. As of Oct. 21, 2019 I still have no refrigerator. Let me say Buyer Beware. This product was bought new from Lowe's Store. I have contacted both companies numerous times in person, by phone, by email and what has transpired is two repairmen have been to my house. First one was talking to Frigidaire tech which said it was a computer module so he had to order that part. Well it's not that. He told them what it was but yet they send out another repairman to say the same thing.

Please do not buy this junk of Frigidaire products. Our ice maker shoots ice like bullets all over the floor. It finally stopped working so I change motor on it. Worked for a few hours and it’s just engages but no ice. Dishwasher leaks all over the place. Add that to your Junk list.

A warranty from Frigidaire that says it is a year warranty on parts should say only parts that are essential for the running of the unit. If a roller on a drawer breaks (had the right one go out in a month of ownership, second in 7 months) to bad. Guess just take out the drawer (if you can get it out) and go without. Not really what I bought this for. Customer service hours work for them not anyone that puts in 12 hours a day, and when you call expect to be on hold for 20 minutes. I work for a company that says to put the customer first, if something is not right fix it. I loved to tell people about the refrigerator and how we enjoy it. Now I will tell people not to buy one. Thanks.

I bought a side by side July 2018 from Lowe's. This refrigerator is so loud and they say there's nothing they can do about it. I've had several repair men to come out and they all say this is the normal for this refrigerator. I wish I had never bought this and don't you think that Lowe's would tell you about all the complaints. It's so loud you can hear it all the way to the bedroom. I'm just disgusted about the whole experience.

My brand new refrigerator purchased at Home Depot has problems that began the day after delivery. Home Depot is unresponsive, and it's nearly impossible to reach Frigidaire for help -- I spent 30 minutes navigating the automated system. Their "warranty department" is overloaded, no surprise. I finally called the main Home Depot number and had the same problem. I went to Home Depot chat, and after nearly another hour I received information that Frigidaire doesn't "make service appointments but they did provide me with local companies in your area ... They also advised that ... this unit does make some noise regularly so if there is no issue, you will be responsible for the service charge since it won't fall under the warranty." Really? Warranties don't last longer than 24 hours? Disgusting, I'll boycott both of these companies, and actively recommend that others avoid them at all costs. (It'll save you a LOT of time and money!)

I clean the back of my refrigerator and the front ventilation area often. I noticed the back had some moisture areas and a slight bulge to those areas. I took photos for reference. I had to call a repair service to fix a problem with water forming on the bottom of the freezer. Looking on line for the same problem that someone else might have had it stated that this happens when something gets in the drain area. Well it was a broken piece of insulation. $172 later the repairman says that it is fixed. I ask him to look at the back of the refrigerator where the discoloration is happening and slight bulge. He said he has seen this on the French Door style but never the Side by Side. Is it a failure of proper insulation of an area void of insulation?

Water dispenser hose leaked causing damage to wood floors. Had freon leak which caused us to have to have freon charged every three months. Of course, this all began once outside the warranty. Terrible product line as we also had Frigidaire Gallery dishwasher that quit working after 2 years as well. We will NEVER purchase any Frigidaire appliances again.

First of all my prior refrigerator was a Maytag and I didn't realize that the great feature of that Maytag was when you open the freezer there's a light in there. This one doesn't have a light. I didn't realize that it's so dark in my kitchen even with my light that I have to use a flashlight if I want to get something in the back of my freezer.

Purchased new 9-2-18. When motor starts, loud "clacking" noise can be heard throughout my house. Noise is coming from the Control Panel in the freezer. During past 10 months have had repairmen out 4 times. Each said this is a common problem, and appears to be a manufacturing defect. Frigidaire recommended putting insulation around the tubes thru which freon runs. This was done and the clacking noise continues.

The worst fridge ever. Ice maker broke the first 6 months. All the doors shelves broke in the first year. Filter seems to not filter even if brand new. I will never ever buy Frigidaire brand again. Also bought stove galaxy series. It rusted in first year door. Window looks nasty after about a month of use using the oven maybe 2 times. Frigidaire use to have quality products. What happened?

Frigidaire refrigerators are not manufactured well. This is my second in 5 years. Only bought again so all appliances in kitchen would match. Frigidaire clearly does not care and has no quality control. Very unfortunate. This refrigerator from the get-go was freezing everything with temp set at 38. Missing gasket caused other damage to refrigerator which had to be repaired/replaced under warranty. Two main parts had to be replaced and refrigerator was brand new. Last Frigidaire Gallery refrigerator (previous model to this one) had an insulation void I didn't know about. No way at all to repair. Had to replace. Only mention this as there is a definite theme and that is Frigidaire doesn’t not have any quality control. Again, the only reason I bought another Frigidaire was so the finish on all my kitchen appliances would match.

What a terrible product and even worse Customer Service. We purchased through our Account Rep at Home Depot, a fridge for a real estate office. The fridge is only 3 months old and we've had a service tech out 2x already for a faulty ice machine. I recently received an option to extend the warranty by 3 years which I promptly did. The ice machine went out again and I called Frigidaire repair to schedule the service and they told me that the machine is not covered under warranty in a commercial setting. What???

Fridge is only a few years. Temperature in fridge keeps fluctuating from 1 to 15 degrees. Repairman replaced the board and another 2 parts. No succèss. Now we have to buy a new one.. Stay away from this brand.

I love my fridge, I've had it for 25 yrs+, with only one $25.00 problem - the thermostat went bad @ 12 yrs ago. I fixed it myself. It works, and still looks like new after all these years. It's a double door white in color Frigidaire. If it broke down today, I couldn't complain. I don't know if they still make them as well as this one anymore, but it has been great. Best $1000.00 dollars ever spent.

This two door refrigerator is a poor function unit. The refrigerator side is barely accessible. When you open the door, the shelves on the door are about 6" wide. This leaves barely 8" clearance to access items on the shelves. Further, the vegetable drawer is too far to the bottom. Drawers are flimsy plastic. Shelves also flimsy. One year in and I had to replace door shelf and ice maker.

This side-by-side with ice maker is great. I love it and so far, we have not had any problems with it after having it for about 13 years. It was purchased at a good price. The ice maker has cubes and crushed which my family likes a lot.

All kind of strange noises, clicking, whistling, moaning, humming. Bought a brand new one. Had to call mfg because of the noise. They replaced the freezer door. The clicking sound gone, but other sound less often, but still there. They said part of the compressor.

I would say that this brand is certainly spacious allowing me to fit my pots, Tupperware as well as $100-$200 worth of groceries. The freezer temperature is awesome. It doesn't take long to chill a gallon of room temperature water; I haven't timed it officially but I'd guesstimate with in 10-15 minutes. My vegetable/salads are kept crisp in the crisper drawer (I was surprised by that). The fresh drawer I use to store my son's juice pouches and it is able to hold 20 pouches (2 boxes), 3-4 packs of shredded cheese and a yogurt or 2. Not to mention the stainless steel style is such a clean look and easy to clean. All in all functionable and definitely a brand worth having.

My father bought this refrigerator when he bought this house - about 15 years ago. There have never been any issues and it's still going strong. I hope saying that doesn't jinx me since I'm trying to sell the place and move on without more expense or hardship. It's the right size for handling drinks and foods, plus frozen stuff. It has an ice maker, but unfortunately it was never hooked up. I don't know what's involved to get that done, but it sure would have been nice to have!

I have own three Frigidaire refrigerators and they have last me the longest. They are great quality refrigerators and they stay the temperature that I set it at. I love the space and all the compartments. I have owned a Samsung and I wasn't very happy with it because I had it less than a month and had to get a repairman out to fix it. My Samsung had a lot of problems with it. So when I got tired of my Samsung I went back to a Frigidaire and have owned it ever since.

I’ve been using this Frigidaire refrigerator for 13 years; it was left in our home when we purchased it!! I think it’s 23 years old!! It has been a good refrigerator; We’ve not had any problems with it!! I would highly recommend Frigidaire to anyone and if I had to purchase a new one, that’s the brand I would get!! I also have a Frigidaire stove/oven and it’s the same age and have had no problems with it until recently the front burner stopped working so we replaced it and all is well!!

This is a normal side-by-side refrigerator with ice and water in the door. It is of consumer quality, but works well. The shelves in the door are a little flimsy. They have to be treated with care. The icemaker is poorly designed, but when it is working, works well. I find that the water has an off flavor. The filters are expensive, but easy to replace. I would buy another one of a model like this.

My refrigerator is twenty one years old. It has never had a breakdown. I do not like the ice maker and it makes too much noise, so we discontinued using it a few years ago and just use the ice trays. However, my next refrigerator would be a Frigidaire based on how well this one has performed and keeps performing for us.

You get what you pay for. Refrigerator is fairly cheap, and will probably need to be replaced after 5-6 years of use. The temperature is inconsistent, the ice maker is loud, and it just looks cheap. I have had problems with freezer items defrosting, and with refrigerator items freezing both at the same time. I did not buy it, but it was new when I moved into this home.

Side by side Frigidaire. After warranty ran out started leaking Freon. Frigidaire basically said not their problem. A fridge should last more than 4 years. This also turned the vinyl flooring underneath it black from the heat.

I love my refrigerator with one exception - the ice maker. Both the water and the ice are delivered by pressing the same lever in the door. I just press a different “button”. The ice flies all over the place instead of into the glass. The ice also gets trapped in the dispenser and melts into the door well and drips down the front occasionally. The ice maker also gets overfill and ice cubes fall into the freezer. It’s not a huge issue, but irritating and inconvenient.

Promising at first. But in less than 3 months, the plastic shelving in the doors started to crack. Which are very expensive to replace. The computer motherboard had to be replaced. The water dispenser stays frozen. Even when keeping the fridge at the recommended temperatures! The freezer and fridge door seals had to be replaced. The vegetable and fruit bins had to be replaced. I have color matching duct tape covering 4 cracks in the interior floor of the fridge. This thing sucks!

Keeps everything cool evenly and same with freezer - sometimes when the power kicks on you hear a little noise - but overall a reliable unit and it is used in over 100 apartments in the complex where we live.

The wrong refrigerator was delivered to us but living out of a cooler wasn't working. We unfortunately accepted this pile of **. Won't ever buy a Frigidaire again or use the company. Loud & not easy to get items out of it. Next refrigerator will have the ice box on the bottom & a different name brand.

The refrigerator works well with its primary function: keeping food cold. However, most other amenities broke a lot during the warranty and extended warranty periods. Now they are non-functional, like through the door water, water filtering, broken doors and shelves that fall out every once in a while. Fortunately the ice maker continues to work, although the through the door feature that delivers ice had to be fixed 4 times during the extended warranty period. If it quits again, out the door with it.

The one I replaced was a far better product. This new one is so fragile that moving it with a dolly causes the skin to ripple. It's noisy and doesn't dehumidify causing premature frost and freezer burn. Unable to find anything to match up to the older one I replaced.

I like the fridge, but the water dispenser is too short for most tall glasses. It would be nice to have some sort of indicator for the water filter when it needs to be replaced. The size is ok but could be better.

This refrigerator has been with me for a long time, and it's still working well. It still keeps everything cold just like new. It's a little smaller than what you can get nowadays, but that's okay, as long as it still working great. And it might not be in style, but I don't care about that either. Great brand of fridges.

I "inherited" my prior fridge when I bought my home in 2014. It was an LG with french doors and all the bells and whistles and manufactured in 2009, but unfortunately the compressor died and could not be repaired which meant an unexpected expense I wasn't prepared for. I went to Lowe's and got a great deal on my new side-by-side fridge from Frigidaire (which is the style recommended by my repairman) and with the low price offered, I was able to buy an extended warranty. So no more high-tech appliances for me and I advise you to keep it simple when buying a fridge. :)

I purchased this Black Frigidaire Refrigerator 10+ years ago. I had little money or space therefore my only thought was to try and get not only the most bang for my buck but to match the other appliances in my kitchen. I am for the most part happy with the refrigerator. It matches well, works well. Never had to have it serviced, and keeps all the food at a great temperature. The only drawback and for me this is key, when you are observing a bunch of refrigerators in a huge store with so many others they all start to look the same in size unless obviously if it's a huge one.

Was fairly inexpensive but wish I would have gotten a bigger size. Some of the drawers/shelves seem made a bit cheaply. Stainless steel door actually has some rust spots that began to appear at end of first year. Overall a good value for the price.

I love my refrigerator. It works great and looks great. It is a side by side. The only drawback is the ice maker is a little loud. It has quite a bit of room in both sides. 2 drawers in the refrigerator side and one in the freezer side. Otherwise I am very happy with it.

The two issues that bother me most about this appliance is the fact that the ice maker will occasionally start crushing cubes of ice when it isn't supposed to. The ice dispenser is set on cube, but you get crushed. The other thing is that the freezer drawers/baskets don't fit on the guides like they are supposed to and they sometimes fall on one side or fall out of the drawer guides, which negates the purpose of a drawer. Other than those two things it works really well and has a nice aesthetic.

The ice maker never worked. Had it repaired at least 5 times. At least it was under warranty. Working now but I would not buy a Frigidaire again. The service people that came out tried everything until they got it fixed. I think the biggest problem is that the ice maker is in the refrigerator and not in the freezer. Bad design.

I had issues with the ice maker constantly and didn't know that they had a class action lawsuit. I understand that they continued selling this defective design for many years. Very disappointing. I won't be purchasing another Frigidaire or Electrolux product again.

I love everything about my fridge. It looks good, it is easy to open, close & operate, and the perfect size for 2 of us! Also bright inside and easy to keep clean.

If it wasn't the most difficult refrigerator to clean I have ever owned I would have given it a perfect score. The drawer sections in particular, they don’t just slide out for easy cleaning, oh no! The entire component must be lifted out, drawer, upper shelf and box. I am 64 years old! Stupid design.

The freezer is on top, 1 wire rack, has 2 height options. Difference of only an inch, I chalked that option up to a sales tool. Freezer door has 2 decent shelves the length of the door. The Refrigerator has 3 glass shelves, 1 small meat drawer under the top shelf, 2 vegetable drawers under bottom shelf (bottom shelf not adjustable. Top 2 shelves are adjustable. All the drawers and control knobs are plastic, cheap plastic. The meat drawer guides had broken within the first year and it's not an easy fix. The knob that controls the freezer temp broke shortly after, so to adjust the temp, we have to take all our food out, unscrew the panel in the back and what's left of the control knob try to guesstimate where the arrow was. Very awkward fridge, lots of wasted space.

This brand has been very reliable, is smudge proof stainless, which is awesome and the only thing it could use is a stronger seal on the freezer section. Sometimes, if it is shut too hard, the freezer pops open. Other that that, all my appliances are Frigidaire and I never have had a issue with any of them.

Bought the Frigidaire in February 2019. The ice maker doesn’t work and the unit makes a constant electrical/mechanical sound. Two technicians and absolutely no results. Consumers should avoid purchasing a Frigidaire.

We needed a side-by-side refrigerator that would fit our built in cabinets. We didn’t expect ours to last a long time based on reviews at that time. It’s now 15 yrs later and one move and our Frigidaire is still going strong.

I have a Frigidaire refrigerator that's side by side. I love it but the only thing I wish was bigger is the freezer part. It's hard for me to to put meats in or other things without taking them out of the box. Besides that, the refrigerator works great and does everything I needed to do.

My refrigerator is harder to deep clean than others I've had. The shelves are heavier than most. But other than that I've had good luck with this brand so far. It was affordable and lots of space for storing fresh food.

The fingerprint resistant surface on the doors is fantastic. This may seem silly but I love the size and shape of the ice from the ice maker. The counter depth is perfect for my kitchen. I am very happy with my refrigerator.

This refrigerator has been a nightmare from day one. Freezer will not freeze ice cream. Temperature varies by as much as 11 degrees. While the freezer will not freeze, my produce freezes as well as other areas in the refrigerator section. Losing money fast. Temperature varies as much as 19 degrees in the refrigerator section. It is a nightmare trying to get a resolution to this lemon.

I've always had freezer on top. This is a side by side. Didn't think I would like it however, it is working great for me. The product was here when I moved in (it's a 1993). It passes the 'ice cream test regularly. :) I do not know the $$ for usage, however, it seems to be efficient. It's not like the latest 'smart energy' refrigerators, but I think it does an adequate job for the age. Haven't had any repairs needed.

It was delivered with the wrong shelves, the main door did not seal fully, the appearances are good and also applies to the appearance of sturdiness. Overall it is a satisfactory appliance if one ignores the fact that I had to fuss with the doors adjustment and for a person obsessed by aesthetics the slightly misaligned doors could be a point to consider.

There was insufficient space in our retro-kitchen for a full-size refrigerator and so we purchased an apartment-sized, frost-free Frigidaire refrigerator in 2017. Having successfully had long-lived Frigidaires years ago, I assumed this one would last for a few years. I was wrong. In 2018, during warm weather, the fridge began to make prolonged, extremely loud and unique noises that went on for hours. When the racket finally stopped (I presume it was defrosting), the fridge would switch over to cooling. This, too, would go on for hours and hours, non-stop. And when that cycle finished, the racket would resume immediately, loud enough to keep me awake all night.

DO NOT PURCHASE!! This unit was installed in my new home Feb 2019. It suddenly stopped cooling this week. The warranty approved repair man just left and told me the issue is leaking freon and the compressor! He also told me they repair new Frigidaire refrigerators DAILY! And that Electrolux (owns Frigidaire) is the absolute worst to deal with on warranties. My food is spoiled and not covered by Frigidaire's warranty. They are refusing to send me a new unit in spite of the fact the repair specialist said that would be best. At this point parts have to be ordered and I do not know when I will have a functioning refrigerator.

Our fridge is a little over 12 years old. My only two complaints are the lack of water filters and the cheap plastic drawers. The filters are difficult to find after the local store stopped stocking them. Purchasing them online is the only option and sometimes do not fit. The plastic rail system for the drawers are horrible. All of them have broken which makes opening the drawers a nightmare. What makes this horrible is that the fridge itself works great, however, without drawers it's a large chilling box.

Knocking on wood, the Frigidaire top freezer refrigerator has never caused any problems or concerns in the nearly seven years I've owned it. If the freezer had a light it would help but that's not a major issue. Overall it's a reliable and durable appliance.

Until I needed a refrigerator and I had to find one that wouldn't break the bank, I never even realized you could buy a fridge with a water dispenser that ISN'T COOLED. This fridge is great at providing warm filtered water. I reached out to Frigidaire who confirmed there is no cooling unit for the water dispenser. Also the buttons on the front look like there should be lights to indicate what you select (cube or crushed) but no, the 'lights' are just fake and nothing actually lights up. While this was the cheapest fridge that JCP sold, I do feel that it is a bit of a gimmick. Oh and the plastic covers for the hinges came off less than an hour after delivery and will not reattach. If you buy the cheapest model like I did, buckle up.

Ice maker broke four times. After paying for parts not included because warranty expired and the fridge was only four years old, we had to buy a new ice maker upon the fourth time. Then the fridge sealing rubber didn’t seal anymore and we lost all our freezer food. All this in four years.

I love my Frigidaire. It has been a great fridge! Easy to clean. The water filter is a little expensive but you only have to change it every 6 mos. You can easily get parts for replacement online.

Purchased new from Lowe's for 699.00 plus 5 yr. Ext insurance. Otherwise you will eat the cost of all these cheaply built appliances. After one year usage this Frigidaire led light in fridge burned out. Called warranty. They say no cover for light. Call manufacture. Light cost 65.00 bulb. Frigidaire sell fridge cheap with cheap parts, made to break fast. They sell you these cheap parts at an inflated cost. Which now makes that cheap crap you paid for, a ripoff. End result I proved it wasn't bulb. It was their cheap ** built piece of crap Frigidaire. Nice con Frigidaire. I'm never buying Frigidaire anything anymore. Don't get conned by the cheap price tags by Frigidaire. I'll try Whirlpool fridge next. I know Whirlpool stoves ** but the fridges I believe is good. Landfills are saturated with these junk ** appliances. This really concerns me.

Ridiculously laid out... This refrigerator is so inconvenient I wish I could’ve returned it, but can’t... Won’t be shopping at Lowe’s anymore for sure. Don’t buy Frigidaire and don’t shop at Lowe’s.

This is a good solid refrigerator but due to the ice maker the freezer is a bit on the small size. Also the bins on refrigerator door often slide off or break and need to be replaced. I like the finish on the outside which wipes down easily and always looks new.

The refrigerator is very noisy. Makes all kinds of weird sounds. I think the water comes out too slow also. Have had checked and everything else is normal. I don't have any other complaints because otherwise it does a fantastic job.

We needed a fully functional, energy efficient refrigerator for a tight spot in our small house, which we bought 15 years ago. We did not want bells and whistles like an ice machine, although this fridge does have the capacity for one, door water dispenser, alarms etc. These items are just more to break, need cleaning and cause problems. We bought the 14 Frigidaire and it has been wonderful. Interior is roomy for the size, electricity use is quite reasonable. It is easy to clean and the gasket has held up well. The small size means that we need to use up leftovers, don't have food waste, and keep it neat. The price was right. Should we need to replace it, we will look at the same brand.

Plenty of room & like the functionality but the temperature management is challenging with my attempts to get the refrigerator to a desired temperature resulted in several instances of items freezing.

The Facts: Refrigerator manufactured 4/2018. Bought 5/12/2018. The sealed Freon unit developed a leak 15 months later. Paid $1000. Repairs would be $1200. Their online service line disconnected after I waited for ten minutes for a person. My Opinion: Frigidaire products are junk. This is what we get from Made in America? Shoddy products and little willingness to stand behind their products? Buy anything else, just not Electrolux or Frigidaire.

Ice maker has been faulty on all 4 I have owned. We have the model with freezer drawer on the bottom and water/ice in the door. The ice maker pops, knocks, etc. throughout the day and night. Everything else about the fridge is great! But they still haven’t perfected the ice maker situation.

Stopped running one time... My son restarted after about 30 mins, everything was checked, doors closed, etc. saw no problems! Hasn’t happen again. He pulled fridge away from wall, saw no problems, changed controls to coldest settings. After 30 mins started running. Fridge is 2 years old.

I bought this refrigerator about 14 years ago - I have never had a single issue with it. I have had to change the filter twice, I don't think I will complain about that. Very pleased. Of course, if I could have gotten a better price, that would have been even better, but it was a great value.

Makes 30 some odd different noises (even mentions them in the manual). Most of the LED readouts are out (had panel changed out twice). Drawers squeal when pulled out. Ice maker doesn't work half the time. Seems to need filters a lot. Just overall poor quality. Will never purchase another Frigidaire product.

My original refrigerator that came with the apartment was excellent besides needing a gasket. Management wouldn’t replace the gasket and gave me a smaller one. I would definitely purchase a better brand/refrigerator. When I can afford it, I will purchase my own.

I have purchased two Frigidaires in the last ten years. I will never buy another one. They do not last as compared to other brands. Both were on sale and cheaper than other brands. That was a mistake. There are deficiencies with the cooling systems as well as the ice makers. Once shame on you. Twice shame on me.

Prefer the side-by-side design. Foods are easy to access, temperature controls are excellent, good ice maker and water filter system. Only downside is door storage depth could be about 1" deeper. Easy clean surfaces.

We've had our Frigidaire side by side with ice maker for over 15 years now and have only had to replace the fan motor for maintenance. We really like the door shelves. They are deep and can be moved to different levels. The ice maker works well with the exception of the ice falling back behind the maker-bin. This is the only negative I can come up with. We have been very happy with the Frigidaire brand and will look to it first when it comes to replacing or purchasing another appliance.

The size that we originally wanted was smaller than the one we got but we paid the lesser price. The fridge has lasted 6 years and still going strong. It had more than enough room to accommodate our needs.

This refrigerator is awful. No matter what temperature I put the controls on my refrigerator always freezes my food. I have thrown away more good food. This has been going on since I got the refrigerator and Frigidaire will not do anything about it. It’s also not big enough for a family of 3. Way too small.

Have had to have repair done. Ice maker doesn’t work right. Makes weird noises. And now the light inside is like a strobe light. Tried to look online to see if anyone else has had the same problem. They have, got it fixed only to have it not last. Never buy a Frigidaire.

This refrigerator looks great in my newly refitted kitchen. It does not dominate the space, looks sleek. I love that everything inside is adjustable so that you can stock it efficiently. The filtered water tastes good and refreshing, the ice cubes are a decent size, not like boulders! Excellent!

I hate this refrigerator but for the record, I didn't choose it. The builder selected it. It makes clicking noises all day and all night long. Plus it sticks out too far past the countertops. I had to have it repaired within the first month of ownership. The water/ice dispenser area was leaking and water was dripping down the front. I am looking forward to replacing it with a counter-depth refrigerator.

I have used Frigidaire appliances for over 45 years and have never had a issue. I have had my present Frigidaire appliances for almost 20 years without an issue. Those include a stackable washer/dryer, refrigerator, and stove. I started out in 1971 with Frigidaire appliances in Coppertone. Loved them.

Overall the refrigerator is what I wanted. The size is perfect for my 850 square foot condo. The temperature is even. There is enough room for the quantity of food that I need. I have one concern. I find that it's as noisy as the one I replaced.

My Frigidaire French door refrigerator is everything it was advertised to be. It is quiet, maintains a consistent temperatures in both the fridge and freezer sections and the ice maker in the freezer really works. I highly recommend it.

I have an older model but it has worked well over the years with little maintenance needed. By today’s standards it is probably outdated but the brand itself has always been a good one for my family! I would recommend this brand to anyone who is looking for reliability and performance.

The doors will not close without pushing them even though the unit was properly installed with 1/4 “ elevation to the front of the unit. Fruits and vegetables sometimes freeze in the refrigerator section when the setting is at 37. A setting of 39 helps. The drawer space is quite adequate, and the shelves are well placed. The ice maker and water dispenser are adequate. The ice distribution is inconsistent and sometimes sprays ice cubes onto the floor.

The refrigerator is great, but what's even greater is a chance to actually give feedback with no fear that I might slam you. Quite the opposite. Amazon is awesome. It's saved me a ton of money electrically. I just want to say thank you.

I wish I could recommend any Frigidaire appliance but I have come to realize my last 4 appliances were Frigidaire and they are junk. I am so disappointed that they claim they are USA made because that actually meant something at one time. After dealing with these piles of junk called USA made appliances, I will go to foreign manufactured again over choosing Frigidaire.

My Frigidaire does not supply enough shelf space for days. I prep for extra meals during the week. It would be nice to find a maker that provide special space for casserole meals. Most don't fit the bill. Also, anything close to the backs of most refrigerators freeze anything next to the back wall.

So far so good. I am a little leery because of a lot of the new appliances nowadays don't last very long because they are made cheap. So we'll see how it goes. I wouldn't buy a Maytag though. I bought a washing machine and it only lasted two years before the control board went out on it and Maytag wouldn't do anything about it, except want to charge the same amount it would be to buy a new washer.

Purchased 11-2018 Frigidaire 25 CF, French 3 Door, ext. Water and Ice Cube dispenser. Delivery, set up, removal of old unit was seamless. Unit works and looks great with the following exceptions. Ice maker cover impacts and limits top shelf storage. Freezer Compartment $15 LED lamp has failed after 10 months. No lamps covered under warranty. Refrig set from 38-40 degrees still semi freezes eggs. Ice shoot sometimes clogs with cubes, need to open left door and clear blockage. OEM Water filters are expensive, so buy the equivalent from Amazon for a fraction of the price. Ice maker cube dump and water refill are noisy. Unit has a humming noise, acceptable but slightly annoying, but will take time getting used to. Seems like refrig compartment stores less than previous 2001 Frigidaire 25 cf side-by-side. I recommend purchasing with awareness of provided notations.

Food in the refrigerator freezes and repair man says that is the way it works because ice maker is in the fridge part of the unit. I can't believe that this unit is for sale. This is not the way it should work.

I need a new refrigerator after 7 years. The freezer is working but the refrigerator has a high temperature reading and it won’t go down to the correct temperature. I called a repair person and they informed me it would be costly to find out the exact problem. This refrigerator did not last, they are not made like they use to be.

This ref breaks on a regular basis - of course just after the warranty expires. Cost me a small fortune in repairs just like the Frigidaire before it. In this case made in the USA was not so great!

Model ffht1821q52 has not performed optimally since purchase. Warranty repairs failed to fix the defrost which heats up way too much and begins to thaw food and then refreezes creating constant ice formations. Will never buy another Frigidaire product.

We inherited our Frigidaire when we bought our house. The compressor sounds like it laboring. This may have been related to the previous owner as the filters had not been replaced. It did shut off completely at one point but did restart itself. The large freezer drawer on the bottom is very spacious with handy drawer dividers. Overall pleased.

Especially bought this refrigerator because it was made in America and the ice maker is in the door of the side by side. Unique! Also got the counter depth and stainless steel, which I really like.

Frigidaire is a reliable and reasonable priced refrigerator. It gives me the space I need and keeps accurate temperature. Easy to clean. I have deal with Frigidaire for years and no problems. I don't go with fancy options so if it breaks it don't cost me a fortune to fix.

So, when my old fridge died, I went to Lowes and found my Frigidaire side by side. I love it! The adjustable shelves in the freezer really help with odd sized objects. The basket in the freezer is great for all my frozen veggies too! And did you know that two of the shelves in the fridge side pull out so you can reach the items in the back more easily. The glass shelves always look so nice and clean and the inset shelves in both doors can be moved too! The built in water and ice maker is a lifesaver when you need a drink! Crushed ice from the dispenser makes a soda the perfect temperature. The Frigidaire Gallery is a really great bargain at only $1100. This should be your next Fridge!

This refrigerator is super loud and noisy. It is constantly whining, groaning, and making all sorts of noise. I would never buy another one. This is something you cannot know until you get it home for a while.

Poor quality. Don’t make the fridge like they use to. They are overpriced for the quality and definitely a men designed appliances. I would not buy this brand again. The placement of the shelves are poor.

It's a side by side and the only downfall is the small freezer section. The ice and water dispenser are wonderful. Changing the water filter was NOT easy to do or learn. I was afraid of breaking it the 1st time doing. The removal instructions for the water filter are terrible. The accuracy of the temperature is outstanding. The ice maker performs extremely well.

We bought a stainless steel side by side refrigerator at Lowe’s. No we did not buy an extended warranty. 2 months after buying the freezer started frosting up significantly. Called Frigidaire line for service representative in our area - Bethany Beach, DE. Ben ** referred us to a service repairman. He came 3 times. First tried new thermostat - not problem. He consulted with Ben ** and did a diagnostic test stating it needed a new compressor and probably other parts. They stated money spent there would be better buying a new refrigerator. Called Larry ** manager at Frigidaire since at this point total refrigerator not working and food going bad. Larry offered 50% of parts ordered through them - no labor. Chasing good after bad!

We had another company come and twice they didn't fix the problem. The Electrolux/Frigidaire guy got the job done!!! What took 4 months and still not resolving the problem, took Frigidaire 1 day from call to completion!

Bought this new from Home Depot and 3 days post installation it stopped cooling. Electrolux repair person came out and said it had to be replaced. It was defective from the factory. He put in an order and it took 2 weeks for Frigidaire to process the order. After 2 more weeks Frigidaire said it had to be referred to a third party. That "referral" took a week to get processed. Now I'm waiting for the third party to contact me and it has been 6 weeks since the initial repair person put in the order. My family is having to live out of coolers buying ice everyday and having to shop daily so food doesn't spoil. All Frigidaire customer service can say is that this is their busy season. STAY AWAY FROM FRIGIDAIRE. NOT WORTH THE FRUSTRATION.

Not even 1 year old and the ice maker never made more than a small amount of ice. Sometimes no ice at all. The service guy came out, put a new ice maker in and told me that it would not make any difference because the refrigerator by Frigidaire is junk. I would recommend that you never buy any Frigidaire product. No more of their junk for me.

I bought a Frigidaire refrigerator in 2014. Since I've had it the ice maker it has never worked right. It's been serviced many times and the actual ice maker has been replaced twice already and still doesn't work right. Since February I have had it serviced 4 times. In June it was supposed to be completely replaced but due to the company not putting the order in on time the warranty ran out so now I have to pay to have it fixed myself as Frigidaire won't cover it. They will only give me 30% off the actual part. If you make a crappy product then you should be responsible for fixing it when it breaks. No ice maker should have to be replaced three times in five years. Nor should it have to be serviced over 10 times in five years. Will never buy a Frigidaire. Nor will I buy Electrolux because they are the same company.

I purchased a Frigidaire refrigerator in May of 2018. Two weeks ago the drawer slides to the deli drawer broke. Not only are they unwilling to extend a courtesy repair for a part that should have lasted the life of the refrigerator (as it did with my GE), but they gouge the customer for $76 for a pair of $4 plastic drawer slides. Be careful when purchasing Frigidaire products.

Bought it in February 2017. Was fine. Beginning of 2019 we have nothing but problems. Making loud knocking noise when making ice than the sound of an airplane ready to take off. No exaggeration. Freezer fan froze up. Called Frigidaire, trouble getting anyone to talk to for help. When they did give us names of companies in our area to call for repair, none of them would return our calls. Store we bought it from was not helpful either. Got more help from Google, information on how to fix ourselves. Had to buy dry ice to save our food. NEVER BUY A FRIGIDAIRE! They don't make good appliances. Stuck with a 2 year old lemon while saving up money to buy a new refrigerator.

Wow is all I have to say. Product is crap. Has been slowly breaking down over the first year of owning it. Finally broke 2 weeks after 1 year warranty expired. Can't get ahold of customer service, or they hang up on you. I finally got scheduled with a repair specialist who NO CALL NO SHOWED. I call Frigidaire and they hang up on me AGAIN. We will never be buying your crap products again. Solely due to your customer service oh and your crap products.

Five years ago we replaced all of our kitchen appliances with stainless Frigidaire appliances. At about the same time we purchased a second fridge to keep in our garage for extra storage. Two years in we had to call someone to repair the second fridge. Now the compressor died, so we have to replace that fridge AFTER ONLY 5 YEARS! And our main fridge fails to make ice consistently. The control panel light on one of the numbers went bad so we can't read what number it is. We WILL NOT purchase another Frigidaire product. Hire some real engineers to design your products to last more than 5 years...

My unit has developed a rusted hole in the back behind the ice maker. They want me to pay someone (of their choice) to confirm there is a hole - the pictures show it very well. After a year of back and forth they said this hole was normal. If I wanted a fridge with a hole feature I would have purchased that model. I don't want a rusted hole.

I bought a refrigerator Frigidaire Gallery series. Supposedly this is better than the another one of the same brand. The point is that the quality of materials inside like the shelfs and glasses is terrible. The appliance is under warranty but when I call for to claim because one of the shelf and one glass platform was broken, The customer service said that the parts don't have warranty, so I have to pay for it. My older refrigerator was 10 years and never broken nothing inside. I can't understand. I'll never buy Frigidaire again. Not recommended.

I purchased a Fridgidaire refrigerator in July 2018. In April 2019 (refrigerator nine months old) I noticed that the food in the refrigerator was warm. The freezer was fine. I turned the temperature to the coldest setting in the refrigerator and bought a thermometer and it read 55 degrees. I called Frigidaire customer service and told them that the refrigerator was warm but the freezer was fine. I told the associate that I turned down the temperature to the coldest setting and it still read 55 degrees. First the associate told me that thermometers are never correct! Then she asked me if the refrigerator was plugged in! Then she asked if it was in the garage since the garage is too hot for refrigerators. Then she asked if I turned the temperature down to zero because that meant that I turned off the refrigerator! I was angry by then and asked for a service call. She gave me an appliance store phone number.

I purchased my brand new Frigidaire April 19, 2019. 1 month later both sides stopped getting cold. We lost everything in our freezer. Being that it was still under warranty of course someone came out 3 days later on May 22, 2019. He thought the problem was the digital setting because you would set it and then it would go back down and the alarm would start to beep. It took the company 2 and 1/2 weeks to come back to replace it. After the replacement was done the same problems continued.

Our fridge is only a year old and the shelves cracked. If you put too much on the door the fridge won’t close. None of it is covered under warranty because it’s cosmetic. It’s cheaply made. I had it for a month and the door shelves fell out, the center shelf cracked in the middle where the deli drawer is. Called the company and it’s not part of the warranty.

Well... We remodeled our kitchen cabinets, countertops, the works and all new appliances. Got dishwasher, microwave, slide-in stove and my French Door refrigerator with the exciting TWO ice makers. Who could want more? Right? WRONG! The appliances were under new warrant. We started using it real quick with the ice makers. And by the way I had learned real quick to keep a yard stick close by because when we opened the bottom freezer drawer some ice cubes would fall out the side/back to the bottom floor of the freezer and the drawer would not shut unless we took the long yard stick and raked it under the bins to knock the ice out onto the floor!!

I bought this unit and immediately had ice maker problems. They came once, then I had to have them come again, then I learned that there was a known defect, but the techs were not authorized to repair it. And there was no manufacturer recall to fix this defect. Had them come again, they managed to get it to work. I bought an extended service contract using the FlexPay program. The ice maker broke again after this was effective, but I could not get a service call because I have not paid my final payment of the FlexPay. So you get 3 months of a service contract that you don't have to honor. Without a doubt I will never buy any item that has Frigidaire associated with it. Items are low quality and you do not stand behind your products. Anything that you can do to stick it to the buyer is okay in y'all's eyes. I imagine bankruptcy will find you soon.

I purchased refrigerator from Lowe's on 4/3/19. It stops working in less than 8 weeks. Call Lowe's, they say call Frigidaire who sends out service man next day. Needs compressor. Lose $250.00 in food, Compressor not in stock. Frigidaire says 7 to 10 days. I am without food for 7 to 10 days. I find this unacceptable. I am sure corporate supervisor who I spoke with would not accept this. I have 3 young children living with me. They do not compensate for loss of food. No loaners. Where are our consumer rights? I thought a basic right was food. So frustrating every time you call you get Iva the robot who you have to give the same information to. Your model number, serial number etc. Really Frigidaire you think 7 to 10 business days without food I can cook is right? Who can afford to go out with 3 children and eat out. So not fair.

We purchased this refrigerator brand new. Within two weeks it was not working. We have been dealing with Frigidaire for over two months. They have sent out repair people but still it does not work. We had to purchase a “dorm” sized fridge to keep the basics cold. When we call we get the same lines “we understand as a consumer how frustrating this is. We would be upset too” blah blah blah! But still not a working refrigerator. I would never recommend any Frigidaire appliance to anyone. They do not stand behind their product nor do they care about their customers! Will not be surprised if we hear about them going out of business soon.

We have a new Frigidaire refrigerator and the bottom door and hinge slowly have broken. I called Frigidaire to submit a claim. It took me a good hour to finally get through to somebody. During the hour of trying I was hung up on numerous times. Finally I talked to someone who put me in contact with a company, Johnson Appliance that was supposed to fix my appliance. They never called me, I called them and left numerous voicemails.

Purchased the Frigidaire Professional series 4 piece package when I remodeled my kitchen. The ice maker is so slow to make ice you can't count on ice for a party at all. I had it worked on at least 6 times and it still is crap, repairman coming Monday. Never would I buy another Frigidaire product. Not going to purchase another extended warranty. I will just buy ice.

We purchased our Frigidaire Gallery side by side from Lowe's in May 2017, while remodeling our kitchen. March 2019 the Fridge is room temp, and all food is lost. Call Lowe's for our extended coverage, and they schedule for a service call. The first doesn't even show, call back again, and they schedule for the call again, 2 weeks later a tech finally shows, but needs a new compressor which he does not have. 2 weeks later he finally shows up and replaces it, only to have it die again 4 days later. Lowe's schedules again, and will have a tech out in 4 days. Frigidaire is horrible, but Lowe's extended warranty is just as bad. Never buy another Frigidaire product, and looking at Home Depot for the future.

I bought a floor model side by side. Great deal, right? Wrong! Delivered on a Saturday, by Sunday after troubleshooting.... it wasn’t cooling. Was put in touch with Frigidaire by the store I purchased it from. Even with proof of purchase Frigidaire would not help me. The fridge was over a year old. Their warranty would not cover it. Buyer beware. Ask the age of any appliance you buy. Thankfully I bought extended warranty or else I’d have a 1,000 dollar cooler in my kitchen.

Purchased refrigerator 1/2016. In 9/2018 refrigerator stopped making ice. Called a repair service other than Frigidaire because it was out of warranty. Paid 500.00 and 5 visits to no avail, I was told to call Frigidaire because, they could not fix it. FRIGIDAIRE sold me an extended warranty and promise to repair it. After seven visits and numerous (TEN 10) replaced parts, it still does not make ICE. The warranty states that if after three (3) visits and being deemed non-repairable they would replace the unit. IT IS NOW MAY 7TH 2019. GUESS WHAT? No ice.

I built a new home in 2011 and furnished the kitchen with Frigidaire appliances. The home was not used for the first two years. Luckily I tested the stove a couple times and a blue flash occurred under the ceramic top and got it replaced under warranty because there was a screw found in the oven that was caught between the door and the oven body and chipped it. And the wire fell off the connector under the top and shorted thus burning out the relay... And so upon moving in within a year and a half the refrigerator motherboard failed gradually degrading until - to its credit, nothing but the essential freezer & refrigerator functions were left working. No light, no display.

We bought a brand new home outfitted with Frigidaire appliances. The refrigerator and freezer works well enough. The ice maker makes lots of ice. Problem the ice maker "makes horrible loud knocking and squealing noises". It is so bad we have had guest wake up in middle of night thinking someone was knocking at our door. It also sits about 20 feet from our living room and it is so loud we have to run up the tv when it starts making the horrible noises!!! Not to mention how many people that visit have commented on the loud noise coming from the fridge. Under warranty called to get it repaired was told that all the ice makers make that sound. It is normal for the Frigidaire ice makers. Second problem is the ice maker will not stop making ice when the bin is full. The ice piles up then start falling out the ice shoot on to the floor. We are very dissatisfied. Will never buy another Frigidaire product again.

Reading reviews I see others have had the same issue as me' a cracked liner. They dodge the warranty by saying it's not a functional part. Repair option is to put a piece of tape on liner. 1400 hundred dollar defective product. Stay away from this manufacturer. They don't stand behind their products. Model FGSC2335TF.

We bought the Frigidaire Gallery French Door with water/ice dispenser on the door 3 years ago and it has been nothing but problems, problems and more problems. Because we bought the extended warranty (LOWE'S) we have had servicemen out here to service/repair the LEMON no less than 5-6 times over the past 3 years. Frozen over or malfunctioning ice maker X 3 and the latest is that the temperature in the refrigerator started creeping up. The repairman today said he wasn’t sure what was wrong but thought the motor was burned out. UNBELIEVABLE. I will NEVER NEVER EVER EVER buy a Frigidaire Refrigerator AGAIN!

Terrible service on Gallery top freezer. New in February. 4 service calls. They tell me "just live with the noise coming from unit." "Nothing we can do." NEVER AGAIN WILL I PURCHASE A FRIGIDAIRE OR ELECTROLUX PRODUCT.

I purchased this product December 2016 when I redid my mother's kitchen as a birthday surprise complete with all new appliances and painted kitchen and kitchen cabinets. The refrigerator ice maker did not work for 2 years. The plastic parts used to make the refrigerator are so inferior that they can't tolerate an ice cube attaching to it without breaking. Now the plastic drawers are cracked with the entire drawer holding components breaking causing you not to be able to use the bottom drawers at all. I replaced my mother's kitchen to insure that she she would have at least 10 years stress free and a new beautiful kitchen.

You would expect a $1200 fridge not to start failing in 2 years. We spent a lot of money remodeling our kitchen in 2015. Part of that was a complete set of Frigidaire Gallery appliances. All of them except the refrigerator have worked well. We are a family of two and we don't abuse our kitchen. In less than 2 years the temperature indicator began to fail. You can hardly make out the numbers. Lately we have noticed the seal around the door is completely disintegrating. And the most troubling is stress cracks have developed on the inside back wall of the fridge. How can this happen? We don't put anything heavy on the shelves. This is a poorly made product and not cheap. Whatever happened to the fridges like mom used to have. They lasted for 30 years and the only reason you got rid of them was because you were tired of coppertone.

As with the rest of the reviews here. I also am confirming that Frigidaire appliances (at least their refrigerators) are horrible. Mine was working fine for about 6 months when it stopped working. They sent repairman out about 3 days later, who needed to order a part again which came after another 3 days, then came back to fix it 3 days from then.

Horrible customer service and worthless warranty. Purchased from Home Depot, Refrigerator went out, had a warranty. Called to have it serviced, needed to be replaced turns out. After being given the runaround and bad excuses, it took 4 weeks to actually arrive! No refrigerator or freezer for 4 weeks!?! Home Depot offered me a partial credit to purchase a mini fridge in the meantime.... Not enough to cover the cost though. I have a Very tight budget and in addition to losing all the food in the refrigerator, I had to shell out more to cover the remainder of the mini fridge.

Is the second appliance we are having problems with. Refrigerator ice maker went out. Company didn't seem to care. Now we have problems with our microwave only 2 years old. Keeps blowing a fuse. If you check there's others with very similar situations. Avoid FRIGIDAIRE when buying appliances!

Purchased a French door refrigerator which was delivered one week ago. It initially worked but the next morning the fridge was warm. Had a Frigidaire repairman who ordered a part, which took four days to arrive. The part did not fix the problem and another part had to be ordered. I will not have a working refrigerator for several more weeks. Frigidaire will not replace the unit until all repair possibilities have been exhausted. I AM EXHAUSTED! I have called customer service every day only to get apologies. I am so frustrated. I cannot review the item but I hope this will help everyone understand the poor customer service. Living without a refrigerator in Florida is a nightmare.

I purchased Frigidaire appliances for my Kitchen in the house we built. A year and half in my fridge froze up. I called. They said, "No warranty. You’ll have to pay," and the operator told me she recommended I get the extended warranty because as much as it would cost me to fix it, that would be the same amount to pay for the warranty that would cover it to be repaired or replaced for 2 yrs. I unplugged it, let it thaw and it worked again. I bought the warranty. Then 3 months later it stopped working again. I called for repair. Took 5 days for repairman to come check and diagnose it. He had to order parts. It will be 4 weeks on Monday (3 days from now) and still not repaired. I have called twice. They tell you the same thing each time. They regret your inconvenience. They are sorry but there is nothing they can do but wait for parts. They require that parts for extended warranties be ordered through a distributor instead of coming from them directly.

I have an $1,800 Frigidaire Refrigerator that is 5 years old. Upper ice maker stopped working a number of times. Problem is caused by a manufacturer's defect. The back of the refrigerator gets too cold and freezes the ice maker so it doesn't work. Frigidaire has given up on trying to fix the problem (they say the "parts are not available to fix it") and are offering a 20% rebate good for 30 days and suggest I buy a new Refrigerator. I thought Frigidaire was a quality brand. I was wrong. I would not recommend purchasing a Frigidaire product.

I just purchased a 20.8cu ft Model FFTR2021TW. I am currently on my second Frigidaire Refrigerator in less then 30 days. The settings for the fridge and freezer are at MAX and it still cannot maintain temperature. The first one had an issue keeping temp in the freezer. The second one now has an issue keeping temp in the fridge section. The seal on the first one was weak on the freezer section. I had to buy magnets to help keep the freezer door closed because it kept popping open when you closed the fridge door. I had to buy two thermometers to keep track of the temperature. There is no sensor in the freezer so the temp kept rising to 10-15 degrees in the freezer before the compressor would kick on.

Do not buy. Noisy piece of junk. Frigidaire says it does that because it's highly efficient. I say highly defective. Should be recalled. Don't waste your money. Buy another brand. Motor runs often and for a long time besides being extremely noisy.

I bought a new freezer through Home Depot in January, the freezer failed after 3 weeks. I lost about $2000 in wild game. I asked for the unit to be replaced, they said the only way they would do that is if the repair company deemed it unrepairable. The service company came out and found that the compressor had failed. The compressor won't be available until the end of the next month, I asked again for it to be replaced because of the length of time and they said that was not policy! Do not buy this product, they are horrible!

I bought a Frigidaire refrigerator, it fail, I had to call several times, a month later I received part of the cost of the replacement not all of it as I was told. NO MORE FRIGIDAIRE FOR ME, YOU SHOULD STAY AWAY FROM THIS BRAND TOO!!!

We bought this as a second refrigerator and the seal is not good at all. When you shut the fridge door the freezer door pops open so you have to double check it every time you close it. Other than that it is ok for someone on a budget or someone like us looking for a second fridge.

In November 2011 we bought an entire matching group of Frigidaire appliances; Frigidaire Gallery refrigerator/freezer, dishwasher, stove/oven, and microwave. A couple weeks ago I moved the refrigerator away from the wall to vacuum, and clean out the dust around the coils underneath. There are two rusty lines running down the back, and coming from a wet rusty spot about five feet up. This wet rusty spot has frost on it. We had an Amana refrigerator that we bought new and left with the house when we sold, 21 years later, and it worked great. We bought a new Samsung in 2000 and left with the house we sold in 2000 before moving to our current home. It also worked great.

We purchased a Frigidaire refrigerator in September of 2018. On December 20, 2018, the ice maker on the door stopped working and I noticed it was freezing some of the food in the refrigerator section. Since then we have had SIX, YES SIX visits from repair guys who have replaced water valves, air handler housing kit, gasket, taped foil, and who knows what else. I have to wait for the SEVENTH visit to replace the control board and heater.

We recently purchased a new home 5 months ago. The owners had purchased several new Frigidaire appliances about 4 years ago when they updated the kitchen. The other night the refrigerator quit cooling. Luckily we had two other refrigerators in the house so we were able to transfer everything to these two without losing any food. The serviceman came out and said we had a defective evaporator coil and it would be about $700 to fix! He said we would be better off to trash this machine and buy a new one for the cost of the repair. This is on a 4 year old refrigerator! How disappointing to say the least. He said Frigidaire is one of the most unreliable makes out there. Needless to say our next refrigerator will not be a Frigidaire!

We are building a house and purchased this fridge November 2018. It was delivered in December however we did not start using it until we moved in, February 2019. First thing that needed replacing was the water line assembly. Then the flipper had to be replaced as there was no spring. The doors have been installed incorrectly resulting in the unit being off balance but as we didn’t notice it within 30 days of purchase and it is deemed cosmetic, they will not fix it. Doesn’t matter that we noticed it within 30 days of actually using it. Now it randomly makes a loud buzzing noise which apparently is “normal” however does wake you up at night! Customer Service was dismal, no attempt to make any exceptions. Nice quality control coming out of the factory, guess we will be purchasing the extended warranty... Very disappointed, last Frigidaire we will purchase.

Have a brand new Model #FFTR1821TSO refrigerator. Rattles constantly, makes knocking noises. Called customer service, they said it's normal - so guess we stuck with it. Very disappointed! Would not recommend this to anyone, unless you don't mind being woke up at night by the noises.

I received this as part of program in Philly. Worst fridge ever, guess that is why they are so cheap. Never buy this product. This is the second one in 5 years, not happy. I would take anything but this product.

I like my Frigidaire. It works like it's supposed to. It's big enough to accommodate my family size. It looks okay. I got it in black, and I now wish I would have bought one in shiny black instead of what looks like matte black. Oh and the refrigerator door had to be replaced twice. Second time at my expense.

Refrigerator has been great other than in the freezer the shelves don't hold enough weight and want to pop out, the water light went out within 6 months and it's all digital. Cost too much to replace the whole board.

Purchased a side by side refrigerator in November 2018. Within three months the slide for the basket in the freezer was pulling out of the wall. Called Frigidaire and was told this is cosmetic. As a "courtesy" they sent me a pair of new pegs. There are no threads or anything else in the mounting hole for the pegs to attach to. The weight of the wire basket alone causes the the peg to pull out of the freezer wall. Frigidaire insists that this is cosmetic and not covered by the warranty. Be aware that Frigidaire considers shoddy construction to be a cosmetic issue.

Just be aware that Frigidaire ice makers appear to be a known problem that was allowed to go on for years. I don't know if they corrected them in current models but this particular design was used for many years and they fail miserably. I'm about 4 years in now and it's basically useless. I've bought new parts, replaced the whole ice-maker etc. It still isn't reliable and often dumps water all over the place; very poor design. Buyer beware. I will not be buying Frigidaire products in the future.

The display panel on our refrigerator went out the following year after our purchase. The retailer we purchased from has been out three times trying to fix the issue, which has been going on for a year and a half. Finally I called the manufacturer today. They stated that because it is past the one-year warranty they will not do anything. It doesn’t matter that I have documentation that this issue happened within the first year and that we have been working with the retailer for a year and a half to try to get it fixed. Their solution was that we pay to get it repaired and after 30 days if there are no further issues they would be so kind to let us purchase an extended warranty. I don’t think It would be appropriate for me to say what I would like to tell them to do with that offer. I will never buy another Frigidaire appliance and I would not recommend Frigidaire for anyone.

My mom bought a Frigidaire Stainless steel fridge from Lowe's on 9/2015. Within 4 months, ice started to form around the fan, you knew when the fan starts making noise as it scrapes against the ice. Make a long story short, this has happened about every 4-5 months since the day we bought it. We even purchased an extended warranty, called customer support, but they wouldn't do anything.

I have had this fridge for about 2 years. Ice making is terrible, it will make ice when it feels like it. Has not made ice in 3 months, new filter cost me over $60. Have always changed filters in a timely manner. But still makes ice when it feels like it. Now a noise in the back has started. Sounds like a switch or valve opening and closing over and over... Customer service was very unhelpful as normal. I have a gallery dishwasher as well, has been replaced 2 times and the 3rd dishwasher has been repaired once. Overall my experience has been very poor for the money I have spent. Seems like no one wants to take responsibility for the poor quality of the Frigidaire stuff.

I purchased a refrigerator from Home Depot in July 2018. The day of delivery I noticed a popping sound so I called Home Depot immediately. They came out the next day and they said it needed to be leveled. The sound went away until 3 weeks later when it started to pop again and the refrigerator stopped working. I called Home Depot and the referred me to Frigidaire. That turned out to be a waste of my time. They said they would send out a tech from my local area. 4 days later we got the repair and the refrigerator worked again.

I am 67 yrs. old and can honestly say that Frigidaire exhibited the absolute worst customer service I have ever encountered. I own and operate apartment complexes in Pittsburgh. Bought a fridge through my supplier to replace a malfunctioning unit. Right out of the box, the interior light was out. Thought the bulb was missing? Removed the lens/cover to find the LED light bulb faintly flickering. So dim that if the light cover had not been removed you could not notice it. My supplier and I both contacted the Frigidaire service center. They would not send a service tech out to fix it and stated that since there was a dim flicker that as far as they were concerned the light was working. Will not buy another Frigidaire brand, ever.

Bought the entire Gallery series for my kitchen. Dishwasher broke after only 5 years and replaced. New dishwasher leaves dishes wet. Refrigerator ice maker had to be replaced only after 3 months. Refrigerator compressor started making loud knocking noises after 3 years and ice maker not working again. Even repairman tells me Frigidaire are the products he receives the most calls for. I’m not putting out any more money on these horrible appliances. I’m hoping they just completely break so that I can buy new ones from a different brand. Advice to anyone in the market for appliances, stay far away from Frigidaire.

Bought refrigerator model lfss2612tpo in March 2019. August 2019 it started making loud noises. Called Frigidaire 4 times on refrigerators loud & repetitive popping and knocking sound, very disturbing & nerve racking, day and night. Recorded sounds on my phone and played it back to the appliance people frigidaire sent out. I told all of them, "Fix it or replace it." The 4th one that came out called Frigidaire and told him the sound it was making. He wrote down on the work order "knocking noise is refrigerant passing thru evaporator as par frigidaire normal". A loud repetitive noise is normal??? Frigidaire doesn't want to fix the noise. It's now 11 months old and same noise. Warranty gone next month. Response from frigidaire people "SORRY FOR YOUR PROBLEM". FRIGIDAIRE IS A SORRY PRODUCT.

Purchased a refrigerator with an icemaker in the spring of 2016. In June the ice maker stopped working. I paid almost $500 dollars to replace the housing of the icemaker. It's 7 months later and the icemaker has stopped working again. Appliance repair was here today and said the icemaker is done. It would be another $500 to replace it. I will not pay to repair it as I'm not confident of its lifespan. This is the second time I've had a house with Frigidaire appliances. Will never buy again.

I have had my refrigerator for about 1 and a half years. The company that I got the set from have been awesome. But the ice maker and Frigidaire not. The ice maker has been replaced. The circuit board have been replaced. It will work fine for a about 3 or 4 months then it quits. The company said I should have gotten the extended warranty. Do not buy Frigidaire.

I purchased the best refrigerator that Lowe's had and this was the Frigidaire Professional model. I figured if I spent the most and get the best but what I got was a bucket of lemons. The ice maker has an issue and it is inherit to with all similar model Frigidaire ice makers of this type. The company obviously knows about this. When you call up they try to play naive but of course they do know about this because if you look on the web you see complaints everywhere. The ice maker freezes in the back. The gear will not turn once it freezes and therefore you have no ice on the top ice maker and you have to defrost it somehow.

We have needed repair on the ice maker four times in two years. Completely unsatisfied with our purchase. We purchase all Frigidaire appliances when we remodeled our home and love the look. However, the fridge has been a nightmare. We kept our old fridge (10 years old) in the garage and have never had a problem. Frigidaire should recall and replace, because we as others have said, will not purchase from the company in the future.

We bought a Frigidaire Gallery refrigerator in June of 2016 to compliment a complete kitchen renovation. Here we are in January of 2019, 2-1/2 years later faced with $1000 in repairs. The refrigerant has leaked out and the refrigerator and it will not longer cool adequately. We called the service department at the dealer where bought it. They looked at the issue and said it could not be fixed. After lengthy non-committal discussions with Frigidaire service, they insisted that we use a different company to inspect the refer. We had to pay for the $95 service call. This company found that the unit could be fixed for $890. This is to repair the freon leak and also includes the parts and labor to replace the control panel and display which had also failed. So we will spend more than $1000 to keep this supposedly "high quality" appliance running.

This refrigerator freezes everything. I have had 4 service calls and it cannot be fixed. Frigidaire will not replace or fix the issue. My food freezes and has to be thrown out. My ice makers which I have 2 will not stop making ice so when I open the door the ice falls on the floor. My product was bought in November 2017 for a new home. We moved in April 2018. This product has been used less than one year. Do not buy their products. Junk!

I purchased a Frigidaire Gallery bottom-freezer refrigerator in 2016. Less than a year later, the door ice-maker stopped working. They put in a back panel to fix problem. Was told this is a common problem with this fridge. Towards end of 2018, ice maker broke down again. Fortunately, I had an extended warranty. The repairman came out twice, replaced front panel, but that did not fix the problem. I called extended warranty for a different repair center, since the first guy appeared to be at a loss. Weeks later, another repairman came, ordered a new bottom panel and installed it some weeks later. However, he found that another part was still needed. When this part arrives, fridge will have to be turned off 48 hours. During that time I will have to clear everything out of fridge & freezer, and we will have to eat out.

FGHB2868TF1 SERIAL# 4A74408209. To this day I'm still getting the notification to replace the air filter. The customer service rep ask me who told me I needed an air filter. She couldn't even tell me if my model actually had an air filter. Not to mention it cost $65.00 every 6 mo. to replace the filter.

We furnished our new home with all Frigidaire Gallery appliances. Happy with all appliances EXCEPT the Refrigerator which has been a complete disaster. First the icemaker in the freezer had to be replaced after 1 1/2 years. (STILL HAS NEVER WORKED PROPERLY.) Next the icemaker in the top for the door service quit working. After service worked only short time, then quit. Decided not to spend money to have it fixed again, so just left it turned off. Now the bottom icemaker has quit again and also the entire freezer section has frozen over. How great is it to have a refrigerator with 2 (TWO) icemakers that neither of them work. I am retired and in my entire life have never seen an appliance built as bad as a Frigidaire refrigerator. Called the company and got the standard reply "wish we could help, you need to call a serviceman.

My Frigidaire refrigerator has been a bad experience. The refrigerator functions fine but everything plastic inside is poor quality. And I should state that my wife and I are retired and it is only the two of us at home. Anyways, the plastic shelves on the door started to crack within 4 months. The plastic above the crispers cracked because the frame was not strong enough to support the crispers. Then the crispers cracked at the handles because of both poor design and flimsy material. My 25 year old refrigerator that this one replaced is used as a second one and is in excellent shape compared to this one. I would hate to think it will outlast this newer one. Will not purchase Frigidaire products again.

Fan quit after 7 months leaving the refrigerated section useless. Had to wait 4 days for a service call then an addition 5-6 days for an in stock part to be installed. Customer service was a waste of time. Will not buy a Frigidaire product again.

Bought an apartment sized fridge less than 3 years ago and had nothing but trouble with it. There was a constant wheezing noise and after both fridge and freezer stopped working twice I decided to purchase a more reliable product. On both occasions I had to discard all of the food because it had defrosted while I was out and the items in the refrigerator part were warm, almost hot. Cost of lost food was at least $100.00 each time.

I bought my mom a refrigerator for her birthday 5 weeks ago. It has not work since the first day. I call Home Depot. They told me to call Frigidaire. I call Frigidaire. They send someone to fix it. Still won’t work. It’s been 5 weeks. My 75 year old mom don’t have a refrigerator. Home Depot don’t care. Frigidaire don’t care.

I bought the entire Gallery line from Frigidaire in December of 2013. After about 2 to 2 1/2 years the icemaker quit working in the refrigerator. I have been trying to get this fixed for the past 2 1/2 years! No one knows how to fix it. It decides to make ice every so often and then stops. Maybe it will make ice for a couple of trays, maybe for a day, maybe for a week, maybe for a month--it's anybody's guess. Currently it is not working again.

I have had the worst experience of my life with Frigidaire customer service and with an order for water filters. When I had my Frigidaire refrigerator delivered, I went online to register it. During the registration process, there was an offer to order 3 water filters for $88.46 plus tax. I ordered those and was immediately charged $95.23 for the order but, after several days, I had not received any shipping information. I called Frigidaire customer service and they said the order had been lost and that it would take 2-3 business days for them to look for it and that they would call me with an update. I never heard from anyone so I called back and they just continued to say they had not found the order.

I am writing this in reference to a Frigidaire Refrigerator that I purchased in March of 2018, not even a year old. The thing has been nothing but a nightmare from day one. It runs so loud and Sears told us that was a normal, so, I thought we would go on and hope for the best. Only to be sitting here waiting for someone to look at this, as it now Will Not Keep anything cold at all. The company said they will try to find someone out here to look at it in the next day or so, well WHAT do you DO about the lack of keeping the food cold until then?

Our 15 month old Frigidaire side by side Gallery fridge caught on fire. Flames coming out the bottom near compressor. My wife was there and heard noises and then saw the flames coming out from under the fridge. She luckily got it unplugged and got out the extinguisher. We were out of town the days before that and if no one was there it would definitely have burned the house down. I see many cases exactly like ours and that Frigidaire will not do anything about it. This is crazy. Clearly should be recalled and a super serious safety issue. United States is not protecting people. If it would have happened at night we could have been killed.

I bought a Frigidaire Gallery refrigerator/freezer in April of 2016. Under the 1 year warranty. Within a fourteen-month period, the ice maker had to be replaced twice and the auger replaced once (it would stop producing ice just about every 6 months). We were told by the repair technician that the seals were not very good so the last time he came to replace the ice maker, he double sealed it, which worked for about a year.

I purchased a four piece Frigidaire appliance set earlier this year. The ice maker has not worked in 2 months. They have sent someone out to repair it three times now and it still doesn’t work. They are sending another repairman out to fix it again. The problem is the computer board says it’s working, but it never makes ice, so they will not replace it. The staff is extremely rude including the supervisors and say as long as they send someone out to my house they are doing what they need to do yet I haven’t had ice in two months. Buyers beware of this brand as it’s not what it used to be and the customer service is the worst I’ve ever dealt with.

Just bought a stainless steel Frigidaire from Lowe's in July 2017. Terrible ice maker. Have to either shake the hell out of the ice bin or take it out and empty contents to stop clogs every week. Upset because people work too hard for their money only to have a manufacturer sell a product that is a figment of their imagination...wish I could do that in the real world, sell ** craftsmanship, hell I'd be a millionaire too.

We replaced a GE fridge of 21 years with this one. Although our old GE was still working well, it was getting quite noisy. So, we purchased this Frigidaire, only to discover that, even brand new, this unit is even more noisy than the old one, with a few added 'cracks and gurgles' besides! Their warranty sucks, and it is already obvious that this crap won't even last a quarter of the time our GE did. What a bad investment!! Not Happy!!

I am a disabled person with limited abilities. I purchased a Frigidaire refrigerator model # FGHF2366PFAA, SN # 4A6020366PFAA on 7/13/2016 for $1698.00 along with the extended three year warranty which cost an additional $125.00. Problems with the unit started occurring September, 2017. Below is a list indicating the problems and dates technicians have come to service the unit:

I bought a Frigidaire refrigerator in February 2018 and started having problems 6 months later. According to the tech person who came out, who has no ties to Frigidaire and is a reputable service, says it is a coolant leak. He recommended requesting a new refrigerator. He's tried to find the leak on Oct 10, Oct 17, Oct 26 and Nov 15 and can't find it. Now Frigidaire wants to solder in different tubes vs giving me a new fridge and will only extend my warranty six months. When I spoke to the warranty department, they said the warranty only covers parts, not a new refrigerator. I've lost time off of work and food in my fridge which they will not pay me for. My past refrigerators have lasted me at least 10 years. I will NEVER buy FRIGIDAIRE again. Beware my friends!!!

The refrigerator and the dishwashers are very cheap. And when they break all they want to do is tell you where you can purchase the replacement parts. Even during the warranty period. I would strongly not recommend anyone purchasing any of the Frigidaire products.

We purchased a freezer/fridge unit on Aug 2018. On Nov 2018, the unit stopped working (no temp/no light)... Called Frigidaire/Electrolux to coordinate with local repair shops... Near impossible to schedule. Lost time from work waiting on repair. Food went spoiled. DO NOT BUY this brand! Customer service is nonexistent; the staff and supervisor are incompetent.

Won't keep temp but display doesn't change, piece of garbage!!! Had to purchase external temp monitoring system. 2nd time someone has had to come look at it. Refuse to keep paying for junk. Never again will I purchase anything from Frigidaire or Big Sandy! It's only 5 years old and cost 2200.00!!! We were on a long weekend vacation when we came home to it not working. Threw everything out and defrosted my frost free refrigerator, then it ran for 2 more weeks and we are back to square 1. They want me to pay 110.00 for diagnostics and 80 bucks an hour for the repair guy. No way.

Have a two year old refrigerator that I purchased for a new home along with six other products. I wouldn't have another Frigidaire product in my house if they gave it to me! About two months after getting the refrigerator, we started having trouble with the ice maker. I took out an extended warranty (another big mistake). I call Frigidaire and they sent a "so called repairman" out to look at the ice maker. He ended up putting a string and taping it up on the back of the refrigerator to hold up a water line. Had to call him back because ice maker still not making ice.

For a family I would not recommend. Upper ice maker takes 5 days to fill up. Lower ice maker takes 4 days to fill up. Not user friendly for children’s cups or water bottles. Water tray does not stay stable. Water drips all the time fills tray up overnight. Temperature control on door does not show changing temperature of fridge or freezer. POOR DESIGN.

This is my first Frigidaire refrigerator and I was excited because of the cool name. But within two months, I got ice in the motor, and the refrigerator door gasket was coming off the door. The repair guy unfreeze the ice in the motor and declared the door gasket rotten and needed to be replaced. However, within the next one and a half year, I had to call them 7 times because the gasket kept coming off. Different repair guy tried different things -- lubricant on the gasket, extra sealant on the door side, replaced the gasket and finally replacing the whole doors, both the top and bottom one.

Purchased this refrigerator on 9-8-18, less than 1 month later the ice maker started to make less and less ice. Now 2 months since purchased the entire fridge stopped working. Call service and they set up an appointment for the very next day (today). Tech advised the compressor and electrical boards are dead. He would order the parts today and let me know when they come in. I'll keep you posted as to the repair. But, based on the other comments I hope I haven't wasted my $1K.

Worst chirping noise ever. Do not even consider bringing this brand into your home - it is a defect and 3 repair persons have confirmed the same. The noise is a non-stop high pitched chirping coming from the compressor and it is simply awful. Don't buy, Frigidaire or Samsung, total garbage.

We purchased a Frigidaire Professional fridge 6 month ago. Both crisper drawers are now broken and unable to be used. The plastic moulding that holds the wheel in place that allows the bins to move in and out had cracked and broken off. Called customer service and advised as to the issue. I was told this is cosmetic and not covered under the warranty. How a defective shelf moulding and broken wheel are cosmetic is beyond me. This refrigerator has been well cared for and used correctly in one home, this is not an overuse issue. Don’t be fooled, do not waste your money, this should not happen to a 6 month old fridge.6