Frigidaire Refrigerators Reviews

We bought the LGHT1837LP4 refrigerator-freezer with an extended warranty from Lowe's in March 2014. The unit sits in our garage and is opened infrequently, perhaps twice a week. The freezer accumulates ice near the upper right-hand corner where an irregular corner joint on the cabinet prevents a firm seal. The Lowe's dispatched serviceman, from a reputable repair shop we know, replaced the seal when the unit was 12 months old, but the ice build up continued. We have a second service call scheduled next week. I believe the seal failure is due to poor design of the cabinet corner (see photos).

In 2012 we started a long 4-year home remodel that is currently still going on. We started with the kitchen, dining and living room. In November of 2013 we were finally to the point of ordering all the appliances. Thinking that Frigidaire was a terrific company and spending weeks looking at so many different ones I kept coming back to the Frigidaire Gallery at Home Depot. I ordered the stainless steel with smudge-proof Fridge with bottom freezer and built in ice maker (which broke the first 6 months of owning), the dishwasher (which keeps having error messages and I guess it needs a new console already) and the double ovens (no problems... YET).

Bought the Frigidaire set at HHGregg 5 yrs ago. The refrigerator is very cheaply made. The door gasket on the refrigerator has been replaced 4 times at $75 each time. The gasket seal is cheaply made and magnet tears through bottom. The light burned the plastic inside top of refrigerator. I think we have replaced every door shelf, drawer and rails in it because they broke. Water filter is almost impossible to replace. Every time something would get in the electric glass top, a fire would start... that has gotten less over time. The door handle to the stove has fallen off 4 times when opening it to take hot food out.

The ice maker was giving intermittent problems. Repairman was called. Pulled refrigerator out and a large portion of the back was rusted and damage was obviously evident all around the rusted area. This damage had been going on for a long time, obviously. Repairman said this refrigerator was "ruined". As far as I knew, there was nothing going on besides the intermittent ice maker. Contacted Frigidaire, sent in requested receipt and pictures of damage. They would get back to me. They did 5 days later with no instructions. By this time I had replaced refrigerator with non-Frigidaire. They asked me if I still had the old refrigerator, I said no. Then they said they could not help me because they would have repaired the old one (how convenient) and I did not buy a Frigidaire replacement (why should I).

Noisy refrigerator. Right after I purchased the refrigerator I contacted the company and insisted a service person come to check the noise. To my surprise I was told that all of these make noise! I have had many, many refrigerators over the years, none made this much noise.

I bought this fridge exactly one year ago. After just four months I noticed a crack in the door handle where it thins to go over the top of the door where the screw is that holds it on. Two months later it broke completely. This, I was told is cosmetic and not covered however they did send me a "complimentary" set of handles. Within a month there was a crack in the second one at the same spot. Obviously a design flaw and I've seen other with the same problem so you would think the maker of the fridge would fix this. All that is needed is a piece of metal in that part of the handle.

So we purchased a fridge back in March 2015 and 6 months later it broke down! Had to throw all my food away not to mention that I have three children and we had to come out of pocket to eat on a daily basis. They agreed to fix my fridge but would have to wait two weeks!!!! So I called the place I bought it and they offered to replace the whole fridge but not food that I lost... Called Frigidaire and they don't replace food either soooo I lost all my food and money! I WOULD NOT recommend this brand EVER!!!

Purchased 12/14. Delivered to our house 1/15 damaged. Replaced 2/15. Door shelf fell off and cracked, and freezer turns contents to ice crystals and also ice forms all around the freezer walls. 7 SERVICE CALLS AND STILL NOT FIXED. Now they want to replace the doors. They have sent out 4 different repair companies and each one finds something different wrong. I have two handicap family members living in this house and obviously the loss of proper nutrition because of a defective refrigerator is of great concern to me. Frigidaire is not standing behind their product, and I am equally fed up with Home Depot because after many calls they also refuse to stand by us after they got our money for this purchase.

We redid our kitchen in February 2014 and purchased the stainless steel Frigidaire Gallery oven, microwave, dishwasher and refrigerator. Buried in the instruction manual, it says not to let aluminum foil touch the bottom of the oven. I had lined previous ovens with aluminum foil to catch spills, so I lined this oven. The foil immediately adhered to oven and couldn't be removed. Since it was in the manual, I replaced the oven lining.

I purchased the entire Galaxy Collection from Frigidaire at the end of June 2015 as I liked the idea of no finger prints. At first, the dishwasher didn't work and fortunately, the Brick arranged an exchange for another one, a month later. In the meantime, on first use, the water dispenser continued to run up to 10 seconds after you stopped pressing the dispenser. After three service calls and parts, the service technician concluded that it is a design flaw in the fridge, and basically learn to live with it. (Big puddles on the floor, constantly mopping up the water running down the front of the fridge, etc.) I've tried to reach Frigidaire three times through emails. And today, I held on the phone over an hour and finally hung up! Not sure who to complain to as no one at Frigidaire seems to care.

We have had this fridge for 4 years. The upper ice maker lasted 1 year. The cooling is poor. The gaskets don't seal. The lower ice maker pours water. The led light on the door cost 180.00 to replace. Yes, it has a harness with bulb attached. I will never again spend 2 g on a pos.

I saved and saved so I could purchase new appliances for my home. The style, the size and finish I wanted. I finally was able to purchase an refrigerator and matching stove 7/2011. I cannot say exactly when the problem occurred, but on 7/28/2015, I noticed the interior light bulbs melted the interior surface of the refrigerator. I have to believe this was a fairly severe event because not only did the surface cabinet melt, it also melted and discolored (burned) the insulation behind it. Clearly this is a safety issue!

I bought a Frigidaire refrigerator. After a 24 hour cool down, the temperature hangs at 38 to 40 degrees. I find the name Frigidaire very misleading.

I purchased for my mother Frigidaire fridge from Sears in 2010. She lives alone and doesn't cook much except for herself. Two days ago, she smelled burning plastic but could not find smoke in her apartment. She thought maybe it comes from the street or maybe neighbors across the street have bonfire. This senior community is a 3 story building complex where seniors age at least from 65 to 90 years old living inside. Around 4:30 am in the morning, the burning smell so intense but no signs of smoke or fire. She went to kitchen where the smell of burning came from. She moved the Frigidaire fridge away from the wall, the heat and the burning smell was too much. She unplugged the electric cord and opened all windows and doors.

Frigidaire side by side refrigerator freezer bought new at Best Buy. Within couple months, Frigidaire refrigerator and freezer didn't cool or freeze. 70 degrees. Food went bad in both freezer and refrigerator. Customer support is unsympathetic. Waited 2 weeks for technician. And found bad compressor, waited another few weeks for part and waited for technician. Now runs louder than before. Spend money for new refrigerator and had to put up with aggravation. My previous Frigidaire side by side refrigerator went bad in 18 months. Didn't fix because 6 month out of warranty. Also bought new. Will never buy another Frigidaire refrigerator ever again. Frigidaire refrigerator is a piece of **.

We have a 3-year old Frigidaire side by side freezer on the bottom unit. It already has had the ice maker unit replaced. I now have had a repairman come out for my freezer portion. He has had to order a new motherboard and interface panel. I have rust on the back of my fridge. Apparently Frigidaire knew of a problem because they already had a patch kit created for this issue. Problem is with the ice maker fan in back is causing moisture. This has caused the rusting that is not repairable. Now I wake up this morning to find my ice maker full of water, not ice and an error code on fridge and freezer. Frigidaire does not stand behind their products or care about the people who buy them.

LGHT1837LP4 - Bought this mid-priced unit about 2 years ago. It now has a broken door handle, two broken produce drawers (cheap plastic), and the freezer door has always refused to close properly. I hardly ever write reviews, but this is pure junk!

We bought this refrigerator in May of 2014. Within two months, the refrigerator began leaking underneath. We were under the year's warranty, and a service repair person came out to repair the problem. Less than 6 months later, the same issue-water gathers at the bottom of the refrigerator and over-spills out the fridge onto the floor. The same service repair company came out again to repair. It worked for about three months, then, again, leaking. Again, the repairman. Again, the leak. By this time, the warranty has expired, and the same service repair company now wants 80.00 to repair the SAME ISSUE they failed to repair.

I have a Side by Side 2003 Model Frigidaire. The water filters were changed and no longer work with my model. Frigidaire told me that only 2006-2009 models were recalled. They will not come and resolve the problem or even look into the issue. Terrible customer service.

My son purchased our Frigidaire refrigerator through Direct Buy as a gift when we purchased our new home. The fridge came with a 1-year warranty. We have had this refrigerator for 4 years and have spent approx. $1500.00. On delivery the Control Panel for the Water and Ice did not work and had to be replaced. The fridge makes loud gas popping noises - extra insulation to dampen the noise but the fridge continually make these noises. We had to replace the Ice Maker as it does not shut off so the ice will freezes up over the ice maker. We have to continually monitor the amount of ice we may need and empty the rest. If you shut off the ice maker the rest of the ice melts - you have to bag it and place in the freezer. The Waterline continually freezes - have to empty the freezer and place fridge items in a cooler and defrost over 24 hours for the fridge to work for approx. 1 month!!!

FGHF2344MF6: This is the most unreliable refrigerator that I have ever owned. Within the first two months of owning it things started going wrong. The ice maker made six ice cubes a day, the freezer didn't stay cold and three years later, after having repair men come (while still under warranty), it still is doing the same thing. Good thing I kept my 10 year old refrigerator as a back up. One minute the freezer is at 6 degrees, the next it is at 35 degrees without anyone touching a thing and without any frost on the inside of the freezer. I think a generic brand refrig. would be better than this.

Sales associates were not the issue. We purchased a refrigerator that did not cool down when we put our frozen food in it, which measured some coolness, but not cooling down. A few hours later, we called the delivery driver and told him it was not cooling. He said to wait 24 hours, the next morning all our food was bad and hhgregg would not replace the food. I had to call Fridigaire, Fridigaire said they would not responsible to replace food either for a frig that was bad. I was surprised that none were considerate of our loss, You should have offered to replace, I should not have to complain.

We bought a stand up freezer around labor day of 2015 and by June the fan went out! 2 weeks for the part all 90% of our food went bad and they did nothing to replace what food we lost cause of their crappy freezer... Buy another brand! Poor customer service!! Thanks.

The technician left my house after the 7th service call on a refrigerator that isn't 1 year old. The problem is frost build-up inside the freezer compartment in an appliance that is in the garage, so it is opened infrequently - maybe once or twice a day. After adding caulk behind the door seals for both fridge and freezer, replacing the freezer door gasket, replacing the freezer door, and replacing the freezer fan, it now appears that Frigidaire may be on the verge of giving me a new unit. We'll see! The tech who came to my house is dealing with three other Frigidaires that are under warranty and have the same problem. BTW, the service tech said 85%-90% of his calls are on appliances from all manufacturers that are still under warranty. He said the parts used today are ultra-low quality. His recommendation when buying an appliance is ALWAYS buy the warranty. Have a nice day!!

Bought refrigerator 1/19/15 @ Best Buy. Freezer stopped cooling so contacted Frigidaire 7/25/15. Today 8/20, the second serviceman came, as first one suggested replacement. He states will attempt to fix but must be done in his shop and will take a month. This after hours on the phone with customer service, missed work for 2 service calls, freon exposure for who knows how long and now another month!

Kip ** have a Frigidaire refrigerator model # ffhs2622ms3 for about 3 years, also at the same time got a dishwasher that broke down about 8/10/15. I called Frigidaire at their 800# and after several times trying to get the right option I finally got to talk to a customer service representative. He referred me to one company that repairs Frigidaire. The tech came out and told us what was wrong with the fridge and, dishwasher. He stated that it would take 3 days to get the parts.

We purchased our Frigidaire refrigerator model number FGHS2655PF4 in January 2014. By September 2014, it stopped working. Although it was covered under warranty, it took 3 weeks for a repairman to get out here and then another 2 weeks for the compressor to come in. The compressor was replaced but we still continue to have major problems with the temperature in both the refrigerator and freezer. No matter what temp we put the refrigerator at everything freezes. Right now the temperature is set at 44 and half the items were still frozen. I HATE this product and the customer service from Frigidaire is absolutely HORRIBLE. I will NEVER buy another Frigidaire product again!!!

I bought a Frigidaire Refrigerator from Conn's Sugarland in Oct 2015. Since 2 solid months my refrigerator was not functioning. I lost more than 25,00 Dollar food. The Frigidaire representative came and messed up the Fridge more. Conn's rep came 3 times already. I lost many days of work. I am a disabled person now. Yesterday's temp is 47 and 62. (Freezer and Fridge). As of today neither Frigidaire or Conn's has replaced my refrigerator. Conn's has charged me almost 500 in extra warranty, unemployment insurance and many more. Please do the needful ASAP.

My mother bought the Frigidaire refrigerator in March of 2009. The refrigerator was sold as new. My mother had no idea when it was made until she called the company. The rep said "the company would send someone out to fix it and it would cost $300.00." My mother bought the extended warranty, it was covered for 5 years from the purchase date. Now August 18, 2015 the compressor goes out and this is how the company wants to help. If you want to sell a great product or at least stand behind it offer something. It is not like people always want something for nothing, however when you pay a nice amount of money for something you expect it to last and 6 years for a refrigerator to last is unacceptable.

My parents (who are elderly) spent $1800, 9 yrs ago on a Frigidaire refrigerator. Last Thursday, my father noticed the thermostat was hot to the touch. So he called a service repairman, and they set up a time on the following day to come take a look. Well, later that day (Thursday), my parents were in their living room when they heard a loud pop, and then sparks. My father walked into the kitchen where black smoke was coming from the fridge. He opened the doors to the fridge and it was ON FIRE! That's right, flames, smoke, melting plastic! He quickly grabbed a pail of water and put the fire out. (He did unplug it first).

I bought through Home Depot online a 10 cu. ft. Top Refrigerator Model FFTR1022QW on April 5th, 2015 for one of my condos. I have had this unit break down 4 times now, all with the same problems. Fridge will not get cold... Electrolux is the company in which I have to call for service. After 1/4 to1/2 hour waits to talk to someone, usually it takes a week to 10 days before they send someone out. My tenant has been without a cold fridge about as much it worked. Electrolux says it is only a repair warranty. I say I have a lemon. Will never buy or recommend Frigidaire. I am even willing to buy a more expensive one.

Purchased all new appliances for kitchen 12/1/2014. Fridge started acting up in March. Ice maker doesn't shut off so runs until it sounds like it is burning motor up. You have to manually shut ice maker off on outside of fridge and turn it on when you want ice. The motor on the fridge runs loud as well which is not normal. Some days you hear it and other times it is quiet. They scheduled an appt. The tech was no call, no show. Frigidaire never followed up on him or with me. I called again several times when my dishwasher broke a few months later. I am still trying unsuccessfully to get them both fixed and my one-year warranty isn't even up.

I wish I'd seen this website before I purchased two Frigidaire refrigerators. Purchased 6/23/15. Broke after 25 days. It's August 17 and still broken. The part needed is on back order. Frigidaire needs to go out of business or make a complete turnaround in quality and customer service. What good is a warranty if there is no time limit for repairing appliances. Our last refrigerators lasted 20 years. Please also do not purchase from Pacific Sales. Their advice was to buy another refrigerator. No loaner offered. Nothing.

I purchased a Frigidaire refrigerator, model lgus2642lf, on May 1st, 2013 and the unit stopped working. I called the company and said basically too bad. So, they offered me a extended warranty for $270, which they originally said would cost $200. Well, I purchase the extended warranty, and a technician cannot service the product for 2 weeks. Now, if you have a family with children and live in Arizona, you would think a refrigerator would be needed and to be without would really be difficult. I am angry this company would sell a product that can't even work for a couple years, and they can't even get it fixed in a reasonable amount of time. This is the second refrigerator that has failed me over recent 5 years.

My Frigidaire Gallery series fridge is just 2 years old. The plastic is breaking everywhere (bins, clips to housing and support brackets that have sliders supporting drawers), interior fridge housing is showing major stress cracking. I purchased an extended warranty with the knowledge that if the unit is not repairable (interior housing is not), then I get a replacement fridge. Frigidaire is now telling me they won't replace it even with an extended warranty. I'm in the middle of a fight with them to stand behind their product and do the right thing. (I didn't even mention that the ice unit is rusting out as well.)

This is the most insane experience with a company I have faced. We bought our new Frigidaire Refrigerator in February and in July it died (inverter and mainboard issues). I have spent nearly 20 hours on the phone trying to solve this problem. The inverter is backordered and expected to arrive sometime in October. They want me to live my life (with two newborns) for over two months without a fridge or freezer. I'm blown away at the lack of quality of these appliances, poor customer service and ridiculous expectations that I will be okay without a fridge/freezer for an entire season. Unreal. I have never been so outraged by a company as Frigidaire.

I purchased a brand new Frigidaire refrigerator 2 years ago for a seasonal cottage. It worked for 3 months and did not cool at all the following season. The Company wanted to sell me a $214.00 extended warranty for an appliance that was barely used and obviously defective. I will never purchase any Frigidaire appliance again because obviously they are selling products with questionable quality. I have a fridge from the 1980's from General Electric that is still running. The consumer needs to demand better quality.

We bought our Frigidaire Refrigerator 4 months ago. (Model LFHT2131QP0.) The other day as I was opening the door, the handle broke off in my hand. My husband and I are in our 60's and are not rough with our appliances. Even though our fridge is still under warranty, Frigidaire refuses to pay for a replacement handle as they consider the handles to be for "cosmetic purposes only." Whoever heard of refrigerator handles being for cosmetic purposes?? In my 63 years of living, this is the ONLY time I've ever seen a refrigerator door handle just break like that - all the way across. I will never recommend Frigidaire products to another person!

My husband and I purchased a lower end refrigerator from Frigidaire 3 years ago and now it is falling appliance also, have purchased a dishwasher from Frigidaire 2 years ago it leaks. We have had the appliance repaired and was told that it was a design problem. Frigidaire customer service refuses to let me talk with upper management and will only send a repairman out to look at the appliances.

Let me start by saying if you are looking for appliances DO NOT BUY ANYTHING FRIGIDAIRE!! The price might seem better but you get what you pay for!! I have a side by side refrigerator that I have an extended warranty on. I called on 8-5-15 at 8:14 am and was told I would be contacted within 24 hrs. When that didn't happen I called back on 8-6-15 and was told "Oh we're sorry you were told incorrect information. It takes 24-48 hours for you to receive a call." I called back Friday 8-7-15 at 3:34 pm and was told that my issue was escalated to their 3rd party servicers and I would be receiving a call back and that I should have been told 2-3 business days not hours.

After a fire in our home in September 2011, we needed to replace our great GE refrigerator. We purchased a Frigidaire French door refrigerator. We received the fridge in December 2011. By July 2013, we had numerous problems with the ice maker, leaking water. After many calls to customer service and five separate visits by repairmen, Frigidaire gave us a new fridge (same model as the one we bought).

I started having a problem one month after the warranty was up. I was lucky because I had purchased the extended warranty. I have had the icemaker replaced 4 times, that didn't work. They replaced a water valve, installed a heater kit and that didn't work. Now I get bulk ice and not ice cubes. I purchased the refrigerator in July 2011. My service man has tried to call warranty and tell them he deems the unit as unrepairable, he gets the run around.

FRIGIDAIRE PROFESSIONAL SERIES MODEL # FPRU19F8QFA. Refrigerator stopped working after 5 months!

Purchased an expensive Frigidaire Gallery. As soon as the short one year warranty expired, it no longer would make ice or dispense water. Technicians tell me it is a known defect that has no fix. Frigidaire customer service has been nothing but a waste of effort. I have called repeatedly for months now, and am told parts are on the way to fix my refrigerator, to then be told there are no parts on the way. It has been nothing but a frustrating expenditure of time and effort to repeat my story over and over, and am told conflicting things, and nothing ever happens. Do not purchase this product as it has a defect, only surpassed by the company's refusal to offer any solutions. If you already purchased, and have similar experience, contact me at ** as I am considering filing a class action lawsuit. Nothing else seems to get their attention.

New refrigerator ice maker did not work, called and repairman came and replaced the ice maker. 40 days later that ice maker quit working and set new appointment for another repair/replacement of the ice maker.

Purchased Frigidaire refrigerator LGHN2844MF on 06/27/11 and today (08/03/15) I noticed that the factory installed light bulb burnt two hole right through the top of refrigerator and cracked the plastic about 2 inches long. I saw another post indicating they experienced the same issue with the lights. The ice maker stopped working after the original 1 year warranty.

Purchased a Frigidaire gallery refrigerator. Total crap. Never spent so much on a fridge and have never had such a ** product. More ice on the walls of the freezer than in the ice bin. Now I'm bailing water out of the fridge. Seven months and no fix. Just the run around. ** product.

I recently purchased the Frigidaire Gallery refrigerator in February 2013 (a period of 2 years and 5 months ago) and I have been experiencing numerous problems with the product. The ice maker and water dispenser no longer work, and the fridge does not stay cold enough so my food has gotten spoiled and gone bad, and now there is the error code "SY EF" on the door of my freezer.

We purchased a Frigidaire gas range and refrigerator from Lowe's in May of 2015. We have already had a repair person for the range here because a burner wouldn't light. We absolutely hate our refrigerator and trying to get a repair person here to repair it is unbelievable. The stove repairman said "I only do stoves". The refrigerator door doesn't shut unless you manually shut it, the door squeaks when you open and shut it. When it turns on it has a rattle like eggs boiling in a pan. I wish we had our old Kenmore back as there was nothing wrong with it - just went stainless steel not beige. The person we gave our old refrigerator to said she also purchased a Frigidaire refridge and needed a rubber gasket and was told "we will send it to you as we have. No one in your area to fix it".

Delivered in April 2015 and food was slowly spoiling. Weeks later isolated the problem to fridge temperature not being cold enough. Minimum temperature is 39 degrees F. Frigidaire referred me to First Class Appliance to have unit repaired. On 7/8/2015 First Class reported 3 different parts need to be replaced on fridge: motherboard, ice dispenser, temperature sensors. 7/24/2015 parts still not available and Frigidaire says there is nothing they can do about maintenance company, they will not reimburse for food, they will not take back the defective fridge. I have to wait until 7/29/2015 when parts may be available but according to Frigidaire, if the parts are still not available, I will have to wait until they do become available. With food spoiling potentially harming my family, this should not be the case.

Purchased all new Gallery series for new home. All 4 are well below our expectations!!! Ice maker quit on fridge shortly after warranty expired. Technician came out, said it was so complicated, he couldn't fix. Frigidaire sent icemaker at my expense for me to install... wrong part, not even close. They don't offer part to replace ice maker. Tech says he can't repair. I've exhausted over 4 hours on phone with customer service to realize there is no customer service at Frigidaire!!! I would not purchase or recommend anyone else to purchase Frigidaire product again.

Door handle broke. Plastic shelf above drawers broke. Plastic bar to hold in items on door broke. Fan to cool sealed coils in back did not break! But a piece of insulation from somewhere in back fell into the blades and jammed them (this took a repair visit and was more expensive than the other actual broken pieces!!!!).

On March 2014, I purchase my kitchen appliances at Brault and Martineau and 2 months after I had a problem with my dishwasher, the technician said there was a problem with the motherboard which needed to be changed, so I needed to wait until the parcel arrived. After it was repaired, a few weeks later the dishwasher started to leak. So before it damaged my kitchen, I called the company Frigidaire to come repair and I noticed that the dishwasher had damaged my counter too.

I bought a side by side Frigidaire 13 months ago from Lowe's of Florence SC. Now that the warranty is expired I have a major problem with the temperature control - went bad. The freezer defrosted leaked all in the floor, and the cold side temperature side rose way above healthy temp. The tech claims this is a frequent problem. If the maker of this product is aware why on earth would they not correct the problem? It is now going to cost me $ 250.00 after paying over $900. Do they not care about their reputation? I will never buy another Frigidaire product.

Bought a black side by side Frigidaire fridge a year ago... Got woke up middle of night with a kitchen full of smoke and sparks coming off of the back of fridge. There's a black piece on the back of fridge on left side that caused the fire. We are now waiting to see what Frigidaire does for us.

Shortly after Christmas, my elderly mother who lives alone far away from me bought a modest Frigidaire refrigerator and had it delivered to her home in Terre Haute, Indiana. In June 2015, she noticed that water was leaking inside the refrigerator compartment and called for service from the manufacturer. This has been going on for nearly two months and has been told by both companies that they are "sorry" for our inconvenience.

My French Door bottom freezer Frigidaire refrigerator which I purchased less than two years ago suddenly quit working two days ago and displayed an error code SY CF on the screen. One year earlier the freezer ice maker quit and two months the top ice maker quit feeding ice properly. After calling the repairman in he said the control board was fried and replaced it for $400. This is the worst appliance I have ever seen and can't believe I didn't buy an extended warranty. The repair guy suggested putting a surge protector on the plug in as the control board is very sensitive to power surges but wait five minutes to plug in the fridge after installing the protector.

FHHT1831QE - The handle has now broken twice in less than 6 months and Frigidaire said "OH well it is cosmetic. We will send you another." Do not buy Frigidaire/Electrolux - does not stand behind their products. The refrigerator is loud and pieces snap off easily.

We purchased a Frigidaire Side-by-Side with ice in the door. Number one, it is only a year and a half old and the freezer is icing up but besides that, we had a problem with the ice maker not making ice. So we called for service and was given numbers for service in our area. I called the numbers repeatedly but never got a return call. So we called Frigidaire back and was told they would send a new ice maker and that was easy to change them out. That was July 2014. Now it is July 2015 and the ice maker is not making ice again. We were told by Frigidaire that when we installed the ice maker (as we were told) that the warranty was voided.

Our family is extremely disappointed in the customer service we received on Friday, July 10, 2015. After purchasing our refrigerator only seven months ago, we were shocked to find that it was not working. When we called customer service and spoke to a representative, she told us that no one could come out until the following week Thursday. My wife, very imprudently, told her that my mother needed a refrigerator immediately because she is diabetic and undergoing chemotherapy treatments. We rely heavily on the refrigerator for her medications.

About 4 years ago, we purchased a high end Gallery Series Frigidaire refrigerator. Within the first year, the ice maker went out in the door and the control pad on the door stopped working. It was right when the 12-month warranty ended. Frigidaire after repeated calls agreed to pay for parts but no labor. So I had it repaired. The ice maker never worked again. Repairman said it could not be fixed. Now the freezer will not hold a freezing temperature, keeps fluctuating between 15 and 30 degrees. This has by far been the worst refrigerator we have ever had. After 4 years and $1800 for initial cost and who knows what this repair will be cost, we are out of luck. I would not recommend Frigidaire to anyone.

It broke at nine months. Four repairmen and five home visits and they finally decided to replace. It has been six weeks since we started this process. They are always polite but I am still without a refrigerator. They are going to try to order another one in the next five working days. Then have it shipped. I really don't believe them anymore.

Bought a black finish side by side Frigidaire in 2013. 2015 woke up to smoke filled house. Flames coming out of bottom back left side. Could have died in my sleep. Someone needs to recall these. Very dangerous. Stay away from Frigidaire.

Purchased the whole series of the Gallery. 14 months later, the icemaker is completely rusted. Called Frigidaire to find out what can be done. Was told that it was impossible to rust. Out of warranty. I asked to purchase a new icemaker drawer with the metal components. I was told they would not sell it to me because I am not a licensed contractor. I would have to use one of their service vendors.

My freezer door leaks and icicles form under the edge of the door. The fridge is 2 years old. I have not contacted the company yet. I hope it's an easy fix.

Styrofoam and wires were frozen into the ice in the ice maker. We had an extended warranty so we called on May 29th, 2015. They said we would have our refrigerator fixed within 3 to 14 days. It is now June 29th and we still don't have a refrigerator and can't get any answers from Frigidaire on when we might get it fixed.

I have had the door bins fall out repeatedly. A few times resulted in broken glass and liquid mess everywhere. I tried contacting the store where we bought it with no joy. I tried calling Frigidaire and they gave another number and I was on terminal hold, so I hung up. No joy with Frigidaire, so never ever again!

I will never buy anything through Frigidaire again. Purchased a refrigerator at Conns and two years after my purchase the refrigerator caught on fire. Conns told me to file a insurance claim and that didn't do anything. And now I have called Frigidaire and they haven't did anything either. So my advice is to never buy anything at Conns and don't buy Frigidaire products because if anything happens you won't get help from either companies.

I bought a condo in Mid-April/2015 from 1st owner. Occupancy in the building started in Dec/2014. 1st owner never resided there. He was even overseas at the time of the deal. I moved to the unit on 9/6/2015 and found out a couple days later that the lower door handle of the fridge had a crack on one side of the screw. The problem was overlooked at first. It seemed that the workman applied excessive force when putting the screw in during the manufacturing process. The consequence is that the handle will come off one day when the crack extends to the other side of the screw.

My fridge stop blowing cold air on Memorial Day exactly one year after purchasing. The temp went up to 60 degrees. Lost $200 worth of groceries? The next day called Frigidaire to set up service. After (2) service tech appts, it's the compressor. Third service call, they replaced the compressor. Everything seemed fine. Filled it again. $200 later, it stops blowing cold air? Call service, they come back a fourth time, tech said it cannot be fixed? Fifth service call, they brought a new evaporator to replace the old one.

We bought a new home in Dec of 2013 and the lovely new kitchen was fully equipped with brand new Frigidaire gas range with convection oven, dishwasher and side by side fridge and freezer. They were all top of the line Gallery Professional stainless steel and still had the packing materials and tags. The ice maker never worked and had to be replaced, but the ice pours out so frantically that it shoots all over the kitchen floor. The dishwasher wouldn't work well. It was difficult to get any of the cycles to run and the shelves kept falling off their tracts. We wound up replacing the dishwasher with a Miele which runs like a dream machine.

I purchased a refrigerator at a local Home Depot to replace an older model (Whirlpool). The refrigerator arrived with a broken crisper. They sent me a new one. After 2 weeks I noticed icicles hanging inside the refrigerator freezer door. I got in touch with Frigidaire and was told to contact a Appliance repair shop (Apollo in Brockton Mass.). I called them, they came 1 week later and told me the seal was the problem. They put some silicone along the door and told me this should take care of problem, it didn't.

I have a Frigidaire refrigerator which is one year old. Two days outside of the warranty, the doors stop sealing. I called Frigidaire and they refused to honor the warranty. I finally talked them into repairing the fridge. The tech found that the doors are warped. They will be replaced but I feel they should replace this obvious lemon. If not that, at least give me an extended warranty to prove they feel this appliance does not need replacing. After the cost of the parts and labor, they would be well on their way to the cost of a new appliance!!! I have never owned an appliance that failed after 1 year. Most go 10 or 20 years...not this one. Steer clear of Frigidaire.

Don't buy Frigidaire appliances. We purchased a brand new Frigidaire counter depth refrigerator the end of March and it has broken twice now. Lost all our freezer food. They sent a compressor from Montreal which took a week to get to Halifax and was installed on April 17th. Then on monday June 15th it broke again. Appliance company came today to look at it and advised the compressor needs to be replaced again! Called Frigidaire and was advised by the agent that they have a 3 strike policy on replacing it with a new one. So the fridge has to break 3 times, lose all my freezer food 3 times before they will replace the "lemon" fridge with a new one. Asked to speak with the Manager and was advised ** was leaving for the day so he couldn't take my call. So be aware of the terrible customer service and policies for Frigidaire and don't buy their products unless you plan on having it break down and cost you a lot of money in replacing food and time.

My family had a Frigidaire French door refrigerator delivered on April 1. The top portion did not cool. An appliance repair person was sent out to diagnose the problem. They stated they needed to order a part. Days later they came with a part that we were told Frigidaire sent the wrong part. One month later the correct part came and that did not repair the problem. For another week or so We heard nothing. We called Frigidaire and they sent out another repair company who diagnosed a new problem. We have been waiting for over a week for the parts to come in and to add insult to injury the ice maker has ceased to work. Meanwhile my poor family has had to endure no refrigerator for 2 and a half months. Frigidaire says they are very sorry!!! Not helping!! I will NEVER buy from that company again!

Called about my refrigerator not cooling - put on hold twice. Next time called was ask to buy a three hundred dollar warranty. Had to replace cooling part then ice maker stop working and now freezer not working. This lemon is only two years old. Had to pay out of pocket for all repairs. Frigidaire did nothing for me. Will never buy anything from them again. I paid over a thousand dollars for this lemon. Two door freezer at bottom stainless steel.

I bought my Galaxy Refrigerator about 6 weeks ago. My previous GE had a cold water dispenser! The Frigidaire does not. Why have a water dispenser in a refrigerator that is not cold? Go figure. My GE side by side had more refrigerator door space and shelf space because the ice dispenser was in the freezer not the refrigerator. Also my left refrigerator door cannot be opened unless the right door is open. It is poorly designed. I am extremely disappointed. Wake up engineers!!!

New high end product with side by side Freezer (one unit) and Fridge (another unit) and in less than a year we have had to call for service 3x - still with no decent resolution. Electrolux (poorly run co) first came out replaced the ice maker. Then noticed handles work very poorly & suggested we need new doors. 3 weeks later doors installed, handle still doesn't work. Fridge now doesn't cool properly & to add insult to poor service we are stuck with two giant wood crates! Not a fan of Frigidaire!! Plus, my neighbor has same model & same issue - STEER CLEAR of Frigidaire side by side units!

Aug. purchased Frigidaire refrigerator model # FFH1817LS. 16 months later there is a fire in the freezer compartment. Fire, smoke, totally not repairable. Called Frigidaire, they have no comment about a recall or other help. But I see online many others have had the same problem. The whole house could of burned down with the soles in it!

Refrigerator lights got so hot they melted the ceiling above them and burned the insulation. Same thing happened in the freezer. Frigidaire could care less and said I was out of warranty on my 3 year old $2500 piece of junk. I do have pics of the burn but for some reason they won't upload.

I have made approximately 8 service requests for my Frigidaire French door refrigerator since January 2011. I purchased it in late October 2010. The ice maker and water device in door would not work. I had snow in my freezer. Eventually the snowing stopped sometime in 2012, and I stopped trying to use the door water/ice features. In March 2015 while I was having my kitchen floor replaced it was determined that a 1 square foot hole was under my refrigerator, so that was repaired as well as floor joists that had also decayed for some reason. Upon the new floor being installed we noticed a pool of water forming daily to the right of the front of the refrigerator. This led us to suspect the cause of the hole in the floor which I then realized was not present when the refrigerator was installed. I had disconnected the water tube to the unit, so the water forming on the floor was from something else.

Frigidaire LGHB2867PF Gallery - Called Frigidaire customer service on a Saturday morning, 10 days after the fridge arrived and waited approximately 25 minutes to be connected, as all representative were busy with an extremely high call volume, at 9:00 am. Hmmm! Explained what was going on with the freezer temperature and was told that a service call with a Frigidaire had been set up. I would be receiving a call from their certified dealer to schedule an appointment. The company that was suppose to contact me was 40 minutes away. Thought that was unusual since I live in Columbus, OH. Called Frigidaire back the following Wednesday and they said they would try and find someone else to come check the fridge but it may take a few days with the Memorial weekend holiday on Monday.

I purchased a brand new high end Frigidaire refrigerator a month ago -- which has never worked. A repairman was sent out, who said it needed a new 'motherboard' -- the computer that runs the whole refrigerator. That was ordered a month ago. Many phone calls later, I still have no mother board, no working refrigerator -- and no end in sight, I can't even get anyone on the phone who will take responsibility for either returning the fridge, or even giving me a ship date for the part. I've never seen worse customer service. I've been handed off to about 10 different people over the course of this frustrating experience. NEVER deal with Frigidaire if you can help it!

This refrigerator was purchased brand new from Best Buy ($1500). After the first 18 months, the refrigerator stopped cooling and reached a temp of 68 so I had to throw all food away. I defrosted the fridge by powering off and unplugging. I plugged in next day and it worked fine for about 6 months. Then again, I threw all food away. I had someone come and look, they said very hard to work on and didn't do anything. So, I defrosted and unplugged.

In June of 2013 I bought all new kitchen appliances from P.C. Richards. My stove, microwave, dishwasher and refrigerator were all Frigidaire products. Within the first two days of them being delivered my refrigerator wasn't working and I moved all my food to a friend's house until the P.C. Richards service person could get there. They fixed it. Two and a half months later my Frigidaire refrigerator stopped working again. This time I was at work and all my food spoiled and I lost everything in my freezer and refrigerator. Frigidaire told me there was nothing they could do about the loss of food, but they sent someone out to repair it and extended my warranty for an additional 6 months.

I purchased a Frigidaire Gallery refrigerator a little over a year ago. During the first 12 months of ownership I contacted the store I purchased it and was told to contact Frigidaire directly with my complaint. The complaint I have is regarding the ice maker chute on the outside of the door. It dispenses cubed and crushed ice at such a high volume that I can't allow anyone else other than myself to use it since it shoots ice out so fast that a majority of it goes on the floor which results in potential damage to the brand new laminate floor I recently installed. I even have to use a large mouthed tumbler when I use it. Recently I had family over for Memorial Day. I came in from grilling outside to find my mother frantically crawling around on the floor trying to pick up all of the tiny pieces of ice before they melted and ran into the flooring.

In two years, I had to replace the ice maker, which was three times the price of all the other brands. After 4 years my Frigidaire stopped making ice and a day later started to defrost. I called for service which would not come out on the weekend, and got a call back the following Monday. The service guy was friendly and seemed knowledgeable. He told me I would probably want to replace the unit because it would cost me $700 to repair. There was a leak on the low side of the compressor, some freon was lost, some air was sucked in, acid formation, moisture, on and on. Model LFUS2613LF0 - S/N 4A10916937.

The refrigerator is poorly designed. I didn't know it when I bought it. Got it home and found I had a real lemon. Ice goes all over the floor. The ice dispenser does not operate with a good design. You can't open the bin inside and when you try to get ice on the outside it spits out all over the floor. BEWARE.

Very disappointed, things won't stay on door shelves unless strategically placed, worse than that is the noise... the loudest refrigerator ever, wakes me out of my sleep... A piece of garbage!!!

I spent 1 hour 40 minutes on the phone with customer service asking to speak to a supervisor. The customer service rep kept asking what they could help me with. I said I want to make a complaint against a customer service representative. They would either disconnect me or recycle me to the beginning of the loop of pushing #1 if you are a customer, press #2 if this is a refrigerator, and the hold times are 10-20 minutes. This happen several times. It is a game in the Cust. Serv. Department there. I came close to returning my refrig to Home Depot for no customer service. They are polite, but trying to get to a specific department is worse than going through a maze. It is a joke back there in N. Carolina. They use local residents. ALL local residents who toy with you. I will NEVER buy another Frigidaire product. NEVER!!!

I am still trying to Resolve the issue with Frigidaire/Electrolux. Refrigerator never produced ice to manufacturer's specifications. Have had certified appliance companies provided by Frigidaire come out to repair the ice maker. All attempts have failed. Refrigerator is still under manufacturer's warranty. I have since found that there is a class action suit that has been filed against Frigidaire regarding ice maker.

I bought a french door fridge with water and ice dispenser at hhgregg. After 6 months the ice maker and water system froze up. A serviceman offered that we should shut it down and attempt to melt the iced up lines with a hair dryer. We did this and it worked but refroze in a short time. He then came and took apart the cover over the water coil and thawed the line. This was covered by the warranty. After owning this for a year the temperature in the freezer went up and the fridge temperature also went up. We called the serviceman again and he came and replaced a small evaporator fan motor that cost over $100.00 just for the part.

We purchased a home with all brand new Frigidaire appliances. The appliances were purchased in mid-December of 2014. In early March of 2015 the fridge stopped blowing cold air completely. I was told to contact one the of "certified" Frigidaire service locations and set something up to have it looked at. We were told the main board had gone bad and that it was on back order. It would be almost 3 weeks until the part would be in. We patiently waited for our part and were finally notified (it was a few days past 3 weeks) that the part was in.

Bought a new Frigidaire in June 2014. Stopped working in April 2015. Service was even worse than the product. Needed a part which the repair contractor did not stock. Took over a week to get. Still waiting for Lar service to come back. With part. Been without a refrigerator for nearly two weeks... and still waiting. Terrible product with an even worse service system. Will never buy another Electrolux/Frigidaire product again and would tell my family and friends the same thing.

I purchased a new SS refrigerator November 27, 2014. Three months later I started having problems with the ice maker in the door. After multiple calls to Lowe's and Frigidaire and six repair visits (which cost me time away from work) from two different service companies replacing all parts, it's still not fixed! Because it's under repair warranty, I have to be inconvenienced with numerous additional service calls until someone finally realizes it's a lemon and deems it unrepairable (which may never happen). I am so disappointed with Frigidaire and Lowe's. Neither of which I will purchase any major appliance from in the future!

I purchased a Gallery Series refrigerator 2 1/2 years ago. I've had to have it serviced three times. The first time was about 1 1/2 years after I purchased it because the water filter kept freezing and cracking so water would leak all over the inside and out the bottom. After pulling it out and taking the ice maker apart (which is located in the upper left side of the refrigerator part) the service technician said there was nothing wrong and there was no way it would have cracked had I changed it every year as recommended. What does that have to do with it freezing? And guess what... I changed it every 4 to 6 month because we drink A LOT of water and once I start tasting the different or the filter change light comes on, I changed it.

I bought a fridge about 2 yrs ago, after about 1 1/2 years the shelves broke. I called Baillio's the place I bought fridge and I was told the shelves are considered cosmetic and not covered by the extended warranty I bought. How can shelves be considered cosmetic when you need them to place food on them? I will never never never buy a Frigidaire product again. The plastic that surrounds glass shelves is thin and brittle. I am a single person so I don't have that much food at any given time in fridge. I haven't checked to see how much it would cost me to replace shelves but if I am going to end up with same quality I am not sure I even want to spend money on them and I am sure they are not cheap. I am thinking of using duct tape to repair them and when I get company I will use that as a reason to repeat my story. Hopefully it will stop at least one person from purchasing this product.

I purchase a FRIGIDAIRE Refrigerator Model number FFTR1814QWO, Serial Number BA43938971 and Gas Stove from the Lowe's store @ 7801 Tonnelle Ave North Bergen NJ on March 23. They schedule three delivery but only showed up for one and I had to miss work for three days. The appliances I ordered arrive three weeks later than the schedule time of delivery. When it arrived, the delivery guys plug them in. They seem fine, the fridge motor was running. Within that week, I had to go out of town for on a family emergency. When I return, I notice the fridge was not working nor was it staying cooling. I called Lowe's Store and spoke to the Manager, he informed me that because I had purchase the fridge over thirty {30} day, he could not replace it because FRIGIDAIRE would not give him credit for it. That I should call their 8007247519 for a service man to come out and see what the problem is.

This unit is defective. We have owned this unit just less than a year. It has been broken numerous times. This is the fourth time now. And the warranty is running out. This unit should be replaced or our money should be refunded. I was given a number to call... 800-456-4699 and guess what... You can't reach this company from this number, it goes to a dating service. WTF!!! We are going to turn this over to our legal services company for legal action. We have lost in wages lost and food loss of over this incident of over 2000.00. We have to take off of work and wait for a service company to come out and maybe they will show, and maybe they won't. This ** sucks!

My new fridge sounds like an air compressor when it goes into defrost cycle. A service rep tried all kinds of adjustments. He ordered a part and after installing it, there was no difference. I continued to complain. Frigidaire will do nothing for me. There must be some sort of consumer protection so you are warned about noise when you buy, not once you take delivery. If there is someone I can call to have Frigidaire take this product back, I would appreciate finding out who to contact. Thank you.

Inferior products inside this unit. Shelving brackets pulled out of inside wall causing shelves to drop down and becoming useless. Brittle plastics throughout inside constantly breaking and needing replacement. Needles to say, won't ever buy this brand again.

We've never had Frigidaire appliances until Nov 2014 when we bought a house that had just been furnished with FOUR brand new, stainless steel Frigidaire appliances. (A stove, 2 refrigerators and a dishwasher.) All of these appliances still had stickers and tags from being purchased and had never been used. The dishwasher did not work from the very beginning. It would not fill with water. After repairmen came 3 times to fix it, it is finally working now. One of the refrigerators had the compressor go out on it and we lost all the food in the fridge/freezer. The icemaker went out on the other freezer and we had to have the repairman look at it because it is so LOUD, although he said there's nothing he could do about it. (Keep in mind, these are appliances that are less than a year old and have only been in use for 5 months.)

Our Frigidaire Gallery Refrigerator quit working after 1 year and 2 months. It was just outside of warranty. We called several repair people and nobody would work on this refrigerator. Finally got ahold of a repair man that would attempted to fix it but had no luck. Over $200.00 later, we find out the main board is shot and they won't fix this because they take too long and they inevitably get the wrong part from the manufacturer. Got ahold of the manufacturer to get a name of a service repair person that will actually work on their product. They are paying for replacement parts but labor is on us. While that is a nice gesture, we didn't buy a major appliance so that it could only last a year. From what I have read, this is a continuous problem with this brand.

We bought this refrigerator less than a year ago at our local Lowe's store. We redid our kitchen and just wanted a prettier refrigerator that would go better with the decor. What a horrible mistake! This refrigerator is so loud!!! But, just sometimes. Sometimes it runs quietly as it is suppose to operate. Three repairmen have been here, two have heard how loud it is. Finally the third repairman told us that this is just the way this model operates! If we want a quieter refrigerator, we need to get a larger refrigerator!!! What is that all about??? Why did they not tell us this at Lowe's? The model number is: LFHT2117NF5 and the serial number is 4A42313063. It is just the two of us, we do not need a huge refrigerator.

A less than three year old fridge, side by side door handle is broken... comes off in your hand. We are seniors... not a frat house. Snowbirds thus usage is minimal. Frigidaire said we need to buy a new door. At our expense.

I bought a refrigerator made by Frigidaire and 1 day after the warranty was up it stopped working. $3000 dollars for an appliance that worked for a year. I contacted customer service and was told by the service agent that "life is a gamble and I can't do anything to help since the warranty has expired". Frigidaire should be ashamed of the products they are putting into the market.

I purchased a brand new refrigerator 2 years ago. It is in a clean environment and cared for properly. It has broken twice in the last 12 months. Thank goodness, the first time was 3 days before the original warranty expired. I have had to continue purchasing extended warranties just to ensure that my brand new fridge will not die on me. I have spent weeks waiting for my fridge to be fixed and have lost hundreds in food. If there is such a thing as a lemon for a fridge, I have one. I called Frigidaire with my frustrations and was met with no resolution on their part. All I wanted was my next 1 year warranty free of cost for all of my troubles. They will not cover the $40 expense and I have to unless I want to buy a new fridge next year when it breaks again. They have lost a lifetime buyer and my recommendation to future buyers for a measly $40.

My wife bought a very expensive "top of the line" Frigidaire freezer-refrigerator for our newly purchased home a little over four years ago (galleria model). After numerous problems with the ice maker freezing up, ice accumulations on the back of the appliance, unprovoked freezer thawing episodes and the resultant ruined food, the unit now appears to pretty much work but not before numerous service calls, and two replacement units being delivered the first was visibly damaged as was the second).

Eight months ago we bought a Frigidaire 26 cu' ft. Gallery Series refrigerator. It cost us $1500. We bought Frigidaire because it had a Sabbath mode feature. In the past, our experience with Frigidaire had been positive. Since we got it delivered, we have not had a month where this refrigerator has operated properly. Right after installation we tried to set the Sabbath mode, and the refrigerator immediately showed an error message on the display. We couldn't get it to respond and go back to normal settings. We tried to call customer service, but they were closed. Because the display wasn't working, we didn't know that the fridge had stopped working.

3 year old Frigidaire refrigerator. The light bulb burnt hole right through the top of refrigerator. Called them. Of course they said I must have put wrong watt bulb in. Go look at newer refrigerators. There is a design change. Now they have a piece of metal. Frigidaire must have known.

I have never hated an appliance before, but I hate this fridge. It is the noisiest fridge I have ever had the dissatisfaction of owning; it sounds like it is going to fly to the moon, and I wish it would. It is 2 years old, and since the very start it has been noisy. We even had someone out twice to fix it to no avail. I am only entering a rate experience because it is required; I personally rate it as a big fat 0. I can not express how much I hate the noisiness of this fridge.

Bought Frigidaire ref 16 months ago. Have replaced handle 3 times. Finally just glued it and put more screws in. Now ice-maker not working. Bought new one...not the problem. Service coming in 2 days. The freezer quit tonight and the refrigerator says it is 50 degrees. Would just like to trade for different brand. HAVE extended warranty. Don't know how good that will be.

This is number 4 of the refrigerators we have had from FRIGIDAIRE. And LAST. Number 1 crapped out at 1 yr one month, (just over warranty) and just before a dinner party, THANKS! After a lot of haggling we got it replaced (with $$) with number 2. That 1 yr 3 month... then it too died.. So back to their so call customer service..HA! A joke... That one went to scrap yard, and Lowe's got us another #3 at discount for being a loyal customer. That one lasted 2 yrs. 5 months. BIG WHOOP!.. So that one was fixed under LOWE'S plan (which we paid for). Made it 2 more months before it too was junk.

After only 6 months, my ice maker stopped working. I called and had a repairman come and he concluded that the fan and ice maker needed to be replaced. After waiting for nearly two months, the parts finally came in. Replacement was completed and even with new parts, the ice maker is still not working. I called the repair facility back the next day and they never returned my call. I called Frigidaire and filed a complaint. They stated they would have another repair facility contact me to repair the problem ice maker. I haven't heard back from anyone. Not only does the ice maker not work, the unit has a loud low humming noise when running. I am very dissatisfied not only with the unit but with the lack of response from Frigidaire. I will never purchase another appliance from them. This unit cost in excess of $2000.00.

Frigidaire Gallery model JBND26 - We paid $2500 for what we thought was a nice refrigerator a little over 2 years ago. This product has continued to have problems with making ice. Either we have nothing or the entire tray is frozen together (both ice makers). Keep in mind every 6 months we invest 50+ dollars on a new water filter. This has been the first and last Frigidaire product I will ever purchase.

My 1 1/2 year old refrigerator caught on fire from a faulty switch and almost killed me and burned my house down. Luckily I live two blocks from the fire station so they came and got it under control quickly. When I try to have the store repair it, they said it was Frigidaire problem but they called and had Frigidaire send someone out who charged me $75.00. Then they said it would cost me another $450.00 for a new condenser and switch and they would pay for the parts. I thought someone was lying to me, a company couldn't possibly be that stupid. So I called them myself, think easy fix, happy customer, no problem. No one was lying to me - Frigidaire could not care less about their customers or their safety.

Purchased new Frigidaire refrigerator and it did not cool right when we got it. Had it checked by service man, he said he could not find anything wrong. About a month and few days later had a power surge and the refrigerator would do nothing. Temp was 78 in freezer and 81 in top part when electricity came back on. We are sitting here 21 days later and it's still not fixed. We purchased the 5 yrs extended warranty when we bought it. We find out now that Frigidaire does not care whether they fix the refrigerator or not... we have turned them in to the better business bureau. Thank you for listening... PS we paid cash for it, it was purchased Dec 4th of 2014 and it is March 14th today 2015.

I bought a Frigidaire refrigerator one year ago. I have had 3 people out since Oct. 2014 concerning a very loud noise with this product. I have been in touch with the company concerning the design of it. They have been very uncooperative with replacement.

New Fridge only 16 days old and problems with water forming and icicles on the inside door. Repair man came - said he'd never seen anything like this before. Went away saying he'd contact Frigidaire and report back. 3 days later no word, no report back. Very dissatisfied.

Bought a Frigidaire 3 years ago, but after 14 months it died - had a leak and wouldn't stay cold. Would have been $800 to repair. Called Frigidaire and had to badger customer service into doing something. Out of one year warranty but shouldn't a product work for longer than 14 months???!! Apparently they agreed because they gave me a rebate of a few hundred dollars towards the purchase of another unit, I bought one for $925. Bad mistake.

This fridge is about ten years old, stopped working last June, would not cool. Serviceman said it was the circuit board. The company that made the boards went broke, so must send for repair. Two weeks later repair board installed, told we need to wait 24 hours to cool to temp, 36 hours of continuous running still did not cool. Serviceman then said compressor not working, $1400 later fridge was working! Today it has quit again. New fridge is $8000! Likely problem is the circuit board, a piece of junk!

Frigidaire 18 ft capacity 2013 Refrigerator - My dismay at how many other frustrating experiences others have had with this same company. I bought my refrigerator from Best Buy, with all that it takes to clean-out-fill-up-move-about to get it inside kitchen in Nov. 2013. Before 9 mo. of 'new' use, the temp was too high, and online info said should be colder but mine was not. I called w/in warranty time and repairman came out, did not want me to watch him inspect, and decided a new thermostat would fix problem. Another week-and-half, he returns, puts in 2 screws and thinks problem has been solved. Done. But 3 mo. later again, the temp is high.

FFHS2611LWF - Purchased a Frigidaire refrigerator/freezer less than a year ago. Two issues have been repaired since purchase was made. I am now waiting for a repair on the icemaker again. Given appointment date and time, no show, because the new icemaker had not come in. How did the repairman know a new icemaker was required when he had not examined the product? Was told he knew what the problem was as they had made numerous repairs on the icemakers in the Frigidaire refrigerators. I have come to the conclusion that the company knows that they are selling defective refrigerator/freezers to unsuspecting consumers.

I purchased a new Frigidaire refrigerator less than 7 months ago. I spent $1200.00 at Home Depot on this fridge. My fridge started leaking and upon further investigation I found it was my freezer thawing out as the unit had faulted out and turned itself off. I called the number listed inside the fridge for service where I was told someone would need to come look at the fridge to determine what parts or service was needed. Then I was given the # of another distribution facility (not Home Depot) that serviced all of Frigidaire fridges. The soonest I could get service was 5 days out. I have same problem with my refrigerator. Waiting for repair.

What began as a nuisance with the beeping noise as if the refrigerator was open turned into a very frightening experience. Our refrigerator s/n241691315, serial 4464821523, model PHLS68EESB6 had a MAJOR electrical short and the interior literally melted from the internal fire! All this while we where asleep. If not by the grace of God, the consequences could have been catastrophic. When the interior melted the door sealed shut containing the fire inside the unit!! We reported the incident too... and were told to hire one of their recognized service companies.

I have spent so much time; with technician visits to the so so many phone calls to Frigidaire. Item was delivered and bought from East Coast Appliance., VB VA. Was not cooling and was so loud you could hear it when entering the house and approx every 15 mins sounded like a sick animal. First tech (E. Coast) came and said it just had to settle in and he leveled. Second tech (E.C.) came 12/12/14 determining needed to order a evap fan motor. Installed 1/14/15 and also brought wheels which I had requested b/c I did not get when delivered. Still is very loud, East Coast advised me to have Frigidaire Tech check out. Also, Frigidaire said I had to have one of their techs come out too.

I am not getting to my third fridge. They replaced 2 in a handful of months. Now I am switching brands. The fridge is nice and roomy but the ice maker is garbage.

I so painfully regret not reading these reviews prior to buying the complete set of Frigidaire Gallery appliances for the new house we just built. It was what our builder suggested so I didn't think much of it at the time, they looked pretty good right?!? Big mistake! It's been 4 months since they were installed and we've had TEN, count them, 10 service visits, mostly for the fridge, but still 1 for the microwave because it was originally completely defective and sounded like a commercial jet taking off when running, and 1 for the gas stove due to the bottom drawer being scratched really bad and didn't notice until we opened it a couple days after install.

Ordered a Frigidaire stack washer/dryer on 11/13/2014 and it was installed on 11/19/2014. After 2 washes, the washer got stuck on the rinse cycle and started to flood the downstairs apartment. Called Home Depot who told me that Frigidaire was in charge of 1st year warranty problems (they blew me off after I purchased a 3 year protection plan). Frigidaire then sent out a contracted service repairman who tinkered with the machine and declared it fixed. Ran two more washes and it malfunctioned the same way on the 3rd wash. Contracted repairman refused to come back to my house because he was "Afraid of not getting paid."

First, I want to mention that I'm in an industry related to home improvements and design. 25 years experience with appliances and home improvement products. I have NEVER been so disappointed with a product line, as I am with Frigidaire! Not just one, not two, not even three, but FOUR Frigidaire appliances have let us down. Model #'s? Why bother! A top of the line stainless dishwasher? Broke after 1 year. Controls no longer switch from 'normal' mode to any other cycle. Never cleans correctly and leaves behind residue.

My water doesn't work. Then the refrigerator freezes all of my food. Then the temperature constantly drops. I am highly disappointed with this refrigerator.

I bought the whole package 2 years ago. Fridge, stove, dishwasher, microwave. All was Frigidaire gallery. What a bunch of crap! The dishwasher is so loud we can't put on at night. The fridge has already got mechanical mother board problems. The stove (gas) is terrible for baking or even heat distribution. I have to put everything on bottom self for anything you want crispy or just cooked for that matter. It's brutal I actually can't give away this stuff. The microwave is also crap. Slow to heat and just useless. Better for yah I just use a pot and pan. Quicker and better for you. Would never buy anything again from frigidaire. Their stuff is the worst. Will be replacing next year. This stuff to the dump - total crap, all of it.

Bought this fridge at Urner's 1 year ago. Had problems ever since. Had the service tech. out here 3 times. Every time they say "it's the filter". Never buy another Frigidaire product again.

Purchased a new Gallery series last March. From the first day the fridge did not work. It would not keep a constant temperature. Food in the "fresh drawers" would freeze. After 2 service calls the tech was unable to fix the problem. Fortunately we bought the fridge from a highly reputable dealer and he took the box back. The new box was delivered late in April. The same problem appeared in August. The tech came out but it seemed he was able to fix it. Now the food is freezing again. The tech was here today but said he would need to return with some parts. He suggested we buy an extended warranty because without a warranty the fix would cost $350. I am furious.

I bought a Frigidaire refrigerator October of 2013. By May of 2014 I had a serviceman, repairman, three times because it was not cooling and everything had condensation on it. It would heat up to the high forties. The last time I called Frigidaire company they decided to replace it with a new one. Now this one is starting to do the same thing, not keeping the temperature at 40 degrees or below. It also has condensation on almost everything especially bagged bread and vegetables. I'll never buy another Frigidaire appliance.

I have a Frigidaire fridge #FFSC2323lp and it is 1 week old. It is very loud and won't stop running. We had a repair guy from Frigidaire come out and he said it was just fine. It's so loud we can't hear our TV. The repair guy said that if we could not hear the TV to turn it up. They won't do a thing about it.

I will never buy another Frigidaire product. The Refrigerator Model #FRT21IL4FW6 ice maker lasted maybe a month before it quit. Had extended warranty, thank goodness because the replacement ice maker cost almost as much as the refrigerator. Worked fine for maybe a month and once again I'm lucky to get maybe 20 ice cubes in a 24 hour period. Glad I still have ice trays.

I bought my Frigidaire refrigerator only 7mths ago and since I bought it I've had nothing but problems. Their customer service is the worst on top of it!!!! The fridge hasn't made ice since the 1st month of my purchase. Every time I call customer service they send a tech out, the techs automatically say its my filter. Frigidaire sent me filters 2x and still having the same issues. One tech said connect the water line directly to the fridge, we did that! Change the filter, we did that! Now they don't know what more to suggest. They refuse to replace the fridge because they want the store to eat the cost..... Clearly the fridge has a recall. Today another tech came out and again no surprise he said "it's the filter." They suggest me to get a bypass filter. I told him I have kids, what is the purpose of this fridge if I can not have filtered water. His response, "Well, I don't know what to tell you."

We bought a Frigidaire gallery series refrigerator. In less than 12 months temperature was going up and down to the point it was freezing vegetables. Contacted Frigidaire and they were more interested in selling us a 240 dollar one year extended warranty than fixing the problem. When we did get repair person out, the part he needed was on back order for unknown time. DON'T MAKE THE SAME MISTAKE I DID.

I called the manufacturer and the manager stated that it is a known issue but they cannot cover the unit because it's out of the manufacturer warranty. Please DO NOT buy anything from this company- STAY AWAY.

Ice maker quit after 8 months of use... not warrantied. I would not buy NOR recommend buying ANY Frigidaire appliance.

I bought the Gallery fridge in 2013 and had problems with it from the start. I have called Lowe's, Frigidaire many times. I have been getting the run around since June. The ice maker and water maker started acting up practically as soon as we bought it. I came into my kitchen and water was running all over the floor. The company that was suppose to fix it is no better and it's the only company they could even get to do a service call. The whole situation has been a nightmare. I tell everyone not to buy a Frigidaire and I could tell you more but it would take me forever.

We purchased a Frigidaire Professional top mount refrigerator; model number FPH12188PF4, on September 13, 2014. On Christmas day the unit stopped cooling. The next day we called Frigidaire and they gave us the names of 3 local companies to repair the unit. The soonest a repairman could come out would be December 29. On the first visit, we were told there was no frost pattern and there was a restriction in the line. He had to order a dye dryer so they could locate and clear the restriction out of the unit. It could not be repaired that day.

We bought the Frigidaire Gallery package from HH Gregg three years ago, the ice maker is very noisy and usually drop about 20 ice cubes every time you push the lever. We have learned to deal with this. The shelving started cracking after the first year and now all hanging drawers are cracked and even the track holding the drawers have fallen apart. I talked to customer service last year and asked if they could give me a break on the drawers and shelves and they would only give me a 15% discount. I told them this was not very good customer service since clearly there is a quality issue with this product. My old refrigerator (GE) was placed in my garage. It is 17 years old and not one crack in anything and also went through three children. I am writing this now because the microwave is now junk as well after 3 years, should have kept the old one we replaced that worked fine for 10 years. This line is pure junk, looks good, it's all smoke and mirrors from there.

I bought 6 refrigerators... model number LGHT2137LE6 from Lowe's for an apartment building 2 years ago. To date 3 of the 6 fridge handles have snapped off where they connect to the top of the door. The tenants were professional women who in no way were abusing the door handles. Frigidaire clearly has a defective product. They offered me 10% off but still charge $37 for the replacement handles. Upon further research have learned of Frigidaire's very low rating in the appliance business... Stay away from Frigidaire!!!

I purchased refrigerator with top freezer from Lowe's May 2013. In Dec 2014 refrigerator stop working. I called Frigidaire. They was going to cover the parts only, so I asked could I buy the extended warranty which would cover both parts and labor they said yes $85 for 2 years. Original labor charges would have been $60 to $100. I saved this by purchasing warranty. Frigidaire C.S. placed a service call for repairs to one of their contractors and my appointment was on a Friday. That person said they could not fix, so someone from their office will be contacting me.

July 2011, purchase french door stainless steel refrigerator. Beautiful, piece of crap!! The ice machine works sometimes, had to purchase an extended warranty or the amount of parts and time the serviceman has put in, it would have exceeded the cost of the appliance. Have not had any ice for 5 months, none!! It makes this popcorn sound. That's to make you think that it might make ice.

I checked out the reviews just to see if others were having the same issues that I am having. Then decided to also write a review. I have a side by side. Bought the extended and extended it again. Under warranty, had the repairmen out twice for freezer issues. Had 2 door shelves replaced. More door shelves broke under extended warranty, but company does not replace under extended warranty. Extended warranty past and don't want to waste money buying more. Taped up with duct tape, but does not hold well. Exorbitant price to replace cheap plastic shelves. Some knobs holding crisper drawer and freezer shelves broke out of frig wall. Last year, wall of frig side developed 13-inch crack. Frig still running. Can't afford new one. Made cheaply. Will never buy Frigidaire again.

The only problems were the door and internal shelves that broke after a couple of years. Upon inspection, the door shelves were made of very thin brittle plastic. Replaced one for $60 dollars and patched the others that had cracks with Cold Weld. Meanwhile, the bottom internal shelf (also made with thin plastic) that holds two compartments underneath broke as well. Once again, with a small steel plate and Cold Weld, fixed it. Finally, today 30 December 14, with New Year's Eve on our mind, the refrigerator side can only reach a temperature of 52 degrees; the normal operating temperature is 34 degrees.

I bought my refrigerator in April. In December, my icemaker quit working. I had to buy ice for my Christmas dinner. I called 3 times and still no one has called me back and it still isn't fixed.