Four Seasons Sunrooms & Windows Reviews

We live around the corner from the Four Seasons Sunrooms showroom and their sales guy convinced me that their stuff would be warmer and better insulated than what Home Depot would have. They replaced a glass sliding door and they expanded. Also, I had the regular windows and they put in place of it a bay window. So they did some construction and made a bigger opening. They did a decent job. The slider was fine but the window was more drafty than I anticipated. Also, I thought at first that some of the drywall works but they came back twice and corked it. I was happy with that. They were quick and they did the whole thing in a day.

Four Seasons Sunrooms & Windows' installers worked really well and everything was very smooth. They were very polite too. They came in the morning and they left in the afternoon at about 3:00. I'm happy with the windows because they made the noise go down so we don't hear the noise like we used to. Also, it doesn't get as cold or as warm in here. I would recommend them.

Knowing they had enough experience, I got Four Seasons to help me with my sunroom. The sales rep came and explained everything to me. Everything was clear and it was easy to reach them. The rep I had left the company so the job was handed over to a different guy but still that was good. It was a seamless transition. The contractors were good as well. They explained everything that I needed to know and the quality of the work they did was good. Four Seasons has been reliable and it's been a good experience with them.

The porch we had was a half porch at the back. It was wide open and it had some screening, but it was crappy. So, we wanted a porch that we could live with and we looked at several different porch people to see if we could get somebody to come in. Four Seasons Sunrooms people were the only ones who would do it and we liked the idea of it being totally glass. The sales rep came and he gave us a number that was much higher than we thought, but we decided to go ahead. Four Seasons brought electricians in and they did some engineering stuff to meet Coney codes but we had to take care of flooring and railings and other things like that. We love the porch and it's great.

I had Four Seasons do our sunroom and there were some problems but overall it was okay. The contractor they sent out was nice. But they have very aggressive sales techniques that made me feel pressured.

I saw Four Seasons Sunrooms on the internet and I liked their price and look. They helped me with my windows and their work was very good. There were no flaws and they were installed properly. Plus their sales agents were friendly and informative and knew their stuff and the contractor was efficient. It was a good experience with Four Seasons Sunrooms and they’re a good deal.

My experience with Four Seasons was okay but it’s not worth what I’m paying. The product itself is a switch and bait. They will show you models but the actual product is from a different manufacturer and what you have is a dirt quality manufacture. I wouldn’t recommend anybody with them.

I bought a home and I needed to replace windows. Four Seasons Sunrooms’ sales pitch was really good and I was naive because I was in a hurry. I decided to purchase windows from them and the overall quality of the work that I received from them was terrible. First of all, I found out that the sales pitch was misleading about everything. The quality of the windows was okay but the installation crew was very disrespectful to the rest of my property. They installed the windows but it didn't look good. I had to redo the framing. They stepped on the seals and broke the window seal. There were a lot of damages around installing the windows that happened. The major problem was that I needed to replace a few windows that weren't working properly and it took almost a year of phone calls, escalating phone calls and letters to get them to finally send somebody out.

I was remodelling the house and needed windows. Four Seasons came and did demonstrations at our house so I got them to do the windows.The contractors who installed the windows did great. They didn't mess anything up and it looked perfect so I liked their work. They leveled the windows and kept them clean as they were being installed. I love the windows and the experience has been great.

We had an existing sunroom that we wanted to refurbish. I called Four Seasons and they came and they confirmed that they had done the original one. The sunroom got a glass filling in two sides and it's attached to the house on two sides. They replaced all the glass and changed the configuration a little bit with the screens. The sales representative we spoke was great. He did an incredible job of just telling the products. My husband and I talked about it to quite a few other people. We were so impressed with the effectiveness of the insulation of the glass. The contractor was good as well. They were in and out in one day.

We were pleased with Four Seasons’ demonstration of their windows and what they would do for us. We decided we’d have them replace our windows, and we’ve been very happy with them. We really liked our sales rep too. He was great. He was very personable and knowledgeable about what he was demonstrating. We were willing to sit and listen. It didn’t feel so much like a sales pitch. However, they forgot we're living on the Gulf Coast when they gave us an estimate. And so the rep had to come back and add specifics as they had to meet the code down here as far as the wind and all. We had to do a little bit more expensive windows. But Four Seasons still ended up giving us the windows for the price they quoted so I was very pleased with that.

Four Seasons installed our windows three years ago. Their salesperson, Theresa, was very good but she could have been a little bit clearer on explaining the installation of the window. I thought they were doing both the inside and outside frame but they just did the outside frame of the house. The interpretation of that should have been a little bit better. Other than that, they did the job and it was a great experience.

The sales rep from Four Seasons came out and put together the plan for how they were going to construct the sunroom and what size panels needed to go where. We liked what they put together. The contractor came out and the installation got done quickly. We’ve been fairly pleased so far. Four Seasons did a good job and we haven’t had any problems.

We just wanted to get the windows at that time and the Four Seasons salesperson was nice and respectful. He wasn't pushy but persistent. We were going to say, "Forget about it." And then, he made a call and they brought the price down to $2000 more, but I still thought it was too high. The quality was very good. I just felt we could have negotiated for less. I would tell others to shop around for prices before making a decision. Maybe they could price match. But one of the things that the Four Seasons sales rep plugged was that they do everything with windows because they have different contracts that were meant for windows. In addition, their warranty was good.

I liked the options Four Seasons offered the best, so I had them build our sunroom. Their contractor was on time and professional. They knew what they were doing, came back when there were problems and kept me in the loop when I was having issues. The whole project took about a month and the quality was good. But we had an issue with leaking at the roofline where our sunroom and the chimney are. The sales rep was not really knowledgeable enough to speak about it and there was a disconnect between him and the contractor. But the contractor came out several times and worked on fixing that.

I called Four Seasons for the one big window that I have. The reps came, took an interview and measured. They told me what was going to be on file and how long it was going to take. Also, they told me approximately how much it was going to be. Then, they followed up right with an install date and I was completely alerted to the whole process of everything. The contractor ran into a couple of issues and took a lot longer than he thought because there was a problem with getting the other window out but the work didn’t cost anything. He did everything perfectly and everything went very well.

Four Seasons Sunrooms have good quality windows and I like the ones I got. But I would not get them again because of the installers in the area I'm in. I was not impressed with them and they didn't look professional. I had window replacement done and when they came to put the windows in, one of the windows was wrong. So, they took that one away and it took at least a month for them to get the new window. Then one of the windows was broken when they delivered it and it took them a while to get that replaced. And when they replaced the broken part of the window, they messed up the screen and denied it. So I would recommend Four Seasons' windows, but if you're getting them in the area I live in and it’d be the same installers, I would not recommend them.

Our area has a bad reputation for vendors not calling back and Four Seasons was one of the only people to call back. The sales rep was excellent and the contractors were very nice gentlemen. They seemed well-educated and were fast and prompt. They cleaned up after themselves well and it was a really great experience. We did a patio cover and the quality is exceptional. I'm very satisfied. They were overall wonderful and I would definitely suggest others to at least reach out to them and find out a quote or talk to them about the projects in mind because. We actually called on Four Seasons recently to get a quote for doing some work for our new house as well.

Four Seasons installed our sunroom and it’s still holding up well. And I used them because of the quality of what they build.

Four Seasons put thermal windows in the whole 100-year-old house we got, but the windows all sagged within two weeks and we couldn’t open and close them. Once we got the two of them opened, we couldn’t latch them back together so we got Four Seasons to fix it and they shimmed it up. Also, the bottom edge of one of the bathroom windows that you pull down or lift up was all bent. They came back and put another bottom piece, but it is now fallen off so they didn’t do a very good job on it. On the other hand, their rep who set up the appointment the next day after I clicked on an ad was knowledgeable and friendly. They also had a fair price, treated us fairly and gave us an opportunity to save money where we could. The contractors were great as well. The quality was great overall and I’ve been happy with Four Seasons ever since I got them.

Four Seasons handled everything from picking the size of the unit we chose and getting the building permit to finishing it up. The only thing we had to do was finish the interior on it. Although the sales representative who started the transaction did not finish it, I had a very good project manager and the ladies in customer service were very helpful too.

When I went to one of the home shows locally, I talked to a guy from Four Seasons and it sounded like it was a great financing deal. I knew Four Seasons from being around and I heard that they did a good job so I had them redo my kitchen and I was happy because I thought that I was going to get a quality kitchen. However, I don't think the cabinets that they did were of good quality as they told me it was going to be. The guy who did the designing and measuring the cabinets was horrible. His design was flawed, and because he mismeasured, it messed up my counter. They had to rip out cabinets in the middle of the process and get new ones.

We negotiated a price with Four Seasons Sunrooms and WIndows for a 19-foot by 13-foot greenhouse. However, I wasn't happy with the cost of the delay. They had agreed to do the greenhouse by a certain time and that never happened. I waited for a month and it took them twice as long to do the work that we originally agreed upon.

Four Seasons Sunrooms has a quality product. They constructed a custom-made skylight for us and they had to cover a large area. So far, it held out through a couple of tropical storms and we didn't have any leaks or issues. We hired them initially since we liked their website and they were able to come out to the house and we were able to talk to them. But we never heard from their salesperson again and he never called to check how the project went. Other than that, their people were really good and very professional. We would go with the same people if we were getting any other external remodel or skylight again.

I love Four Seasons’ window and it’s great but I wouldn’t recommend them. When the guys were installing it, I had to keep a laser-focus since I saw light around the windows when they were about to seal up a wall. I freaked out and got one of the owners of Four Seasons or the general manager to come. They sealed everything up and did it to my liking. I wanted to make sure they get a good seal around the window. Also, the installer was supposed to finish off a windowsill which they promised to fix but they left. I still have one bathroom windowsill which is not on up to this day. I suggest that Four Seasons get their contractors a little better since the installer they selected was questionable.

I work half a mile from Four Seasons and go by the showroom every day on my way to work. One weekend, we decided we would visit the showroom. We signed in and then we had an appointment with a salesperson who then came out, and we talked about what we wanted. And then, we had a contract and had them install my sunroom. The installers were great and everything has met our satisfaction. We have a blizzard and while my sunroom has been covered with snow, everything's fine. I'm very happy with the quality, and it has made a big difference to our home.

Two and a half years ago, we had Four Seasons install a sunroom. The salesperson was very pleasant and knowledgeable. The room itself is wonderful and it’s the best addition we have made to the house. The materials they used are all very good. However, the small details are sorely lacking. There was a sealing problem at the beginning. They came back and fixed that, however, over the last two years, I have noticed that the sealant they used has discolored. The material they used as a sealant around the bottom might not be the best material for a sealer. The contractors were happy to do what they had to do to get everything sorted out. The owner, less so, but in the end, they fixed everything that needed to be fixed. I would rate Four Seasons Sunrooms very highly and I would recommend them. However, the contractor is a different story.

Four Seasons Sunrooms is not good. They don’t return calls even though I went with the most expensive window provider. When the salesman came, he convinced me that the people that did Home Depot installations were felons and that they would be dangerous to have in my home, and also that Four Seasons Sunrooms’ windows were better and triple paned. The windows themselves are great. They keep the house warmer in the winter, but the unfortunate thing when they did the installation was when we had a custom window in my bedroom. Because our houses are side by side next to our neighbors, I asked that it could be frosted glass, but they brought clear. Mistakes happen, but when they replaced the clear with the frosted, the window has never locked. I called monthly for a year straight and they weren’t willing to come to fix the lock, so my bedroom window still does not lock four years later.

We had a project with Four Seasons two years ago where they helped us with windows, sliding patio doors and a sunroom. We liked their reputation and price, and their overall quality of work was excellent, which includes the product, the installation and the complete service. The sales rep was knowledgeable and explained everything, while the contractor was pleasant to talk to on the phone. He had to come back and re-adjust part of the framing of the window since it’s a 15-foot structure, but he knew what he was doing.

I was doing research on the internet on window companies and Four Seasons came across as recommended. I made a few calls and had different companies come to my house. The Four Seasons salesman was great and he really sold the product. But after agreeing to get the windows it was hard to get a hold of him. And we had already invested a lot of money and signed to get financed for the windows.

Four Seasons Sunrooms has been in business for a while and they have a decent reputation. I used them for the kitchen south of the county, in the secondary home. I ordered $45,000 to $50,000 worth of cabinets from them and I had my own contractor do the work. The salesperson was very decent, but Four Seasons' workmanship was subpar and they did not finish on time. I had a lot of callbacks regarding the things that went wrong. The kitchen has to be outfitted very specifically. Whoever they had on the field wasn’t very accurate and things came in wrong. The cabinets were inaccurately sized and inaccurately drawn on paper. Also, something that had to have a windowpane in it came in solid. Everything that could go wrong did go wrong.

We had a hands-on meeting with the salesperson from Four Seasons. He showed us a demo of how the windows work. We were impressed with his knowledge as well as the quality of the windows and how well it was built. They're very easy to contact as well. The subcontractors came out and the order was correct the first time. There were 13 windows and everything fit perfectly. They stayed after dark to finish the job and were friendly. We’re very satisfied with the work and everything we were told came through. It was a pleasant experience.

We used to live in Long Island and Four Seasons is very popular up there. One of our neighbors used them and we figured Four Seasons has been around for so many years. If they had been lousy they would've been out of business by then. So we hired them for our windows and those windows are going on three years now and so far the quality is good. The workers were also polite and they worked from the time they got here until the time they left, rather than doing two hours then disappearing for a couple of days and coming back. If we had a need for services that they supply and that they do we would certainly recontact them. Everything went smoothly.

I had Four Seasons install a screened-in porch in my house. The rep that I dealt with was a good guy. During the installation, they subbed out the installer to another person, who then subbed out half the work to somebody else but they were all good. The experience was quick, easy and affordable.

I put in a query online and Four Seasons was the first to call me back. They came here and showed me things, and I decided to go with them for my kitchen renovation. There was back and forth coordination during the work. The maintenance people from the co-op where I live in came and looked and said that it was not going to work so Four Seasons had to re-arrange some things, but everything went fine. They did a good job and I'm pleased with it.

I have dealt with Four Seasons in the past and had very good experience with them. I’ve used them three times and had the same guys come out to install the products. They were efficient, worked smart and would back up their product with service. I recently bought windows from them band since I got them, the house has been warmer and quieter. But when the windows came in, they didn't come correctly the way they were ordered and their representative said that if I didn't want them, he'd lower my bill by a thousand. I told him that I had to have them so, we made a provision to wait for the windows and I held back some extra money to make sure that they'd come in. It could have turned ugly, but he actually volunteered.

I just moved to North Carolina, and my wife passed away. I had a porch, but it didn’t have any windows in it. There was a lot of pollen in the spring and I got all these green stuff all over the place, so I’ve got to get some windows in here. It’s a little cool here, so I can use it in the springtime and work in the fall also. I did a bit of research and looked at the comments everybody else had said about Four Seasons Sunrooms. Their pricing was a little bit more, but I got what I paid for, and the overall quality of work is great. The sales rep was good but there were some issues with a pane not fitting in there, and he came right on out within a couple of days with a new piece of glass.

We were planning to redo the kitchen and we wanted good people to come and do it. I had other people who had done some bathroom and they did a pretty good job. Unfortunately, we went on the internet and found Four Seasons. My daughter was the one who planned everything. Four Seasons have a very good reputation designing for sunrooms and good write-ups about them. They said that they're launching into kitchen remodeling too. In the beginning, Four Seasons were nice and fantastic. They did the layout of the kitchen and decided to go with that. But eventually, we found them to be a drag. We were putting a new floor for the kitchen and they messed it up. They wanted a shortcut and the floor's was not even. Then we had another guy who's a specialist from the internet. When he came in, he said that it wasn't done right.

The windows installed by Four Seasons Sunrooms was a great idea and I really liked it. There were four windows that were replaced and the ones installed are very nice. On the other hand, I was trying to tell the installers that there should be some insulation in the hollow places all around the windows but they wouldn't go for that. They said it would void the warranty which I don't quite believe. As good as the windows are, if you don't insulate around it, then it takes away from effects. So, it was disappointing. They were rough on the edges and difficult to deal with. I wouldn't recommend the contractors. Afterwards, I had some problem getting the windows to close once they're open. I called the manager and he came out. He showed me and said that that was normal and I would have to be forceful. He was very nice and he said that I can call him if I have problems. I would recommend Four Seasons Sunrooms.

Four Seasons helped me with a sunroom. The sales rep sold me on the windows but they were not as well as I desired. The installation team did okay but I’m not happy because part of the foundation have access for the termites. I told them that there were some separators that they needed to fill in. I didn't notice at the time that they're not filled in so I’m having some termite damage and still working to get it done.

The rep I talked to from Four Seasons was very attentive. He showed me everything and displayed the different types of windows. I went with Four Seasons since he had a good presentation about the windows. I liked the way he explained it to me versus other companies. I love the windows they've installed. The contractors came and did what they had to do. It took them several hours to do the job. They cleaned up and took the old windows with them. I would totally have Four Seasons come out and display their different types of windows for other people and have one of their reps give them a presentation before they go with any other companies.

Four Seasons Sunrooms got some good references and seemed like they have an overall good window compared to some of the others. Their sales rep was very cordial and professional. However, they came in with a really high price and I wouldn't have bought it for the price they initially offered me. After the sales rep found out I was serious, the price came in at a reasonable amount. It takes away from the integrity of the salesperson. But I know that his job's to get as much money as he can.

My experience with Four Seasons Sunrooms was really bad. I would not ever want to even go and have anything to do with Four Seasons anymore from my last experience. It was a kitchenette I have installed for an apartment. The previous owner had a kitchenette there and they removed everything down. But I had to go through the application to get a CO for it so I entered a deal with Four Seasons. Somebody recommended because they said it's good. They talk a lot about this company so I thought, "Okay, let me try and use them." And from the beginning to the end, it was not a good experience for me. I just wanted it to be finished and get it over with. Even the subcontractors that were working with Four Seasons were annoyed with all they communicate because they, themselves, told me that it was their first time they worked with Four Seasons and they will never want to work with them again.

I hated Four Seasons Sunrooms. I got them to do the second floor and I hated the screens they gave me. They didn't do it right and the way they installed it was really terrible. You can tell that there are still leaks inside since there's water damage. It really wasn't what I was expecting. Also, I spent more money doing it with them than somebody else.

I was looking for windows so I Googled and found Four Seasons. They sounded like they were good and I saw them around the neighborhood too. Their sales representative was on top of things. And their contractors were good too. They replaced about 17 windows, got the job done, they cleaned up and were gone. Their service was good and I liked their windows. I was very satisfied and I would recommend them.

I had Four Seasons tore out an existing room and put in a new one. Their salesman seemed very knowledgeable. He did a good job and made me feel confident to decide to go with them over other providers. When the work was performed the first time, the person who was doing it did a horrible job and Four Seasons ended up firing him. They tore out what he had started and brought in someone higher up in the company who usually oversees jobs. Jason was very professional and very, very knowledgeable. He reassured us that everything was going to work out wonderfully, which it did. They did a good job and held up to what they were supposed to do.

I hunted Four Seasons down because I know they had made sunrooms for a long time. I included them in the people I allowed to do bids on replacing my windows because we were upgrading them. However, I had to do a lot of complaining once the windows were in and it was a month before I had someone to install them. They sent people down from another state to finally get the windows in. They were supposed to have a lifetime warranty but I don't have any contact with them. Four Seasons never let on. I would call them and they wouldn't respond. They were going out of business but they never said that so I ended up calling the national office and the concern eventually got squared away.

We were looking to put together a sunroom and Four Seasons Sunrooms was one of the guys on our island advertised quite a bit. They came up through advertising and some of the research that we did. We installed a sunroom and I was very happy with it. There were a couple of disagreements on outcomes, which they glossed over a bit. The design was such that I had expected larger windows or more glass in the room, and while the glass amount that I had is exactly what the plans called for, it was not made clear that I was going to have a sort of boards or solid wall on top of the glass.

Everybody knows about Four Seasons and I thought that was the best place to call but I made a mistake. They pushed me off and waited for the contractor they wanted to do the job, which wasn’t the greatest one. I’m not happy with the outcome and I contacted them right away. I called them three times to tell them that the roof was leaking and they kept saying someone would get to me but nobody ever did. I was very disappointed.

My father had a sunroom from Four Seasons and I liked its quality. I also had them put windows and screens in my house and even though they were a bit more expensive, I was willing to pay for that based on the reputation of their company and their lifetime warranty. Their sales representatives were very attentive. They came to the house, gave me an estimate, and showed me various products and the features of everything. I was very pleased with my experience and I would look at Four Seasons again if I had a similar need in the future.

I saw the Four Seasons display at a home show at Canada Blooms. I liked the display and I thought that it would be nice to have a sunroom. However, we were misled by the salesperson. They exaggerated their features and didn’t really give us an impression of how warm or cold it'd get. It was all windows so it gets cold and we had to do other things to upgrade the heating. The quality of the construction was good but I was overcharged for what I got because of the amount that I had to spend on the heating and drywalling. I wish I had a friend that could have given me the advice to negotiate a lot harder and to insist on certain things.

I was looking around for a reputable dealer in the area and I went with Four Seasons mainly for the cost and quality. They did some window replacement and I’ve had them for about four years. The contractors were a little sloppy with their work, but it is what it is. I checked everybody out and Four Seasons did an all right job. I would tell friends to check out Four Seasons when they’re in the market.

I had a very bad experience with Four Seasons. I only wanted one room done but they convinced us to get more windows done than what we had and could afford, and we fell for it. Then we had a problem with cleaning the windows and the guy showed me again how to do it. Six months later, we were decorating and washing windows, and it fell out of the track. I called them if someone could come and they said yes because it was the first time. The following year, that same window fell out of the track again and I asked them to come but they were going to charge me $200. The price that they charged me wasn't cheap and to hear them say it's going to cost me $200 to put it in track was insane. The rep apologized and said I've already had one courtesy call. I said, "Don’t ever call this number again. I don’t ever want to buy a product from you ever again.” They called again and I asked them to take my number out of their system.

Four Seasons Buildings put more windows in my sunroom three years ago. My wife took care of setting up the work with their representatives and when their contractor came, he did exactly what I wanted. The overall quality of the work we got from them was excellent. It’s holding up very well and I’m happy with it. They were a very good company and I would recommend them.

I liked the saleswoman from Four Seasons Sunrooms. She's thorough and able to distinguish Four Seasons' product from something else. She did a very good job. The quality of their work was excellent as well. I had 10 windows from Window World and I knew one of them had some rot issues which they told me that they're going to cover up. But when a gentleman from Four Seasons came and looked at it, he said that they would take that out and fix it. So, that type of thing is what got me. It's like I'm paying more but I'm getting good work. Plus, it was done in one day and everything was cleaned up nice and neat. I had a wonderful experience and everything looked great.

I always see Four Seasons as one of the top-notch names. I've heard from other people that use them too and there’s a level of frustration when you actually deal with the company. The product is excellent but the service is a bit of a surprise. They said it was going to take five days over a four-month period and they’re expected to be done when they start but the timing took so long. They did something in February, something in March and something in April and just dragged on which was a little weird. And at the end of the day, they wind up doing something and they didn't follow the original plan while not working to my benefit, but they got lucky that the window looked fantastic.

I’ve had major problems with the sunroom since Four Seasons installed it. I went with them for their cheaper price and I got what I paid for. Their work was of poor quality. I had leaks in the roof and in the skylight several times, and I had a torrential rainstorm inside my house, so they had to change the roof. The contractor was very nice but he had to come out several times to work on the leaks. Then I had to pay $10,000 for the replacement of the roof even though the installation was under 10 years. That should’ve been paid for by Four Seasons but because it was installed by a local, which Four Seasons said was out of business, they wouldn’t honor the fact that it was done by one of their franchisees.

I bought a house with a Four Seasons room on it. I contacted them for repair and I had all the glass replaced. Everything was fine and the interactions with the sales rep and contractors were very good. They were friendly, professional and they explained all the products thoroughly.

Four Seasons' products seemed similar to somebody else but the financing that could get me approved for was a little better so I had them install new windows in my house. Their sales rep gave plenty of information and tried to work with us up to financing. The installation team did good and I had fun even though I didn't interact with them a whole lot. I was working nights, so I slept the majority of the time they were working. But everything was done properly the first time. There were a few small damages around one of the windows but overall, it was a good install. The windows are good because it has made a big difference in sound from outside while I'm sleeping so I'm happy with the change.

I went online and I saw some examples of Four Seasons Sunrooms & Windows. They came out to give me a demonstration and I felt Four Seasons would be of good quality. I'm in Houston and from where I live, I'm close to a highway. It was constantly dirty so I wanted to enclose my sunroom, but I want to be able to have the room cool, so they put the double glass, cross windows so I can get some nice cross-breezes and it came out very nice. It matched my house exactly so it looked like it was always there. The room is beautiful. The glass and the trim and everything was high-quality.

We had several estimates from other companies, and Four Seasons discounted the build enough that we chose them. The sales rep was fine, but the contractor who came wanted the money before he was done. He got mad when I said no. I usually pay when the job is done and not before, and that was the agreement in the beginning anyway. Then we had some problems and he did not want to address them. We still have a problem with some leakage from the skylight. Also, the AC was too noisy, and it was found to be an illegitimate complaint because the air conditioning coils were too close and they were beating on the back and making this big pounding noise. I took care of that myself and I had to go directly to Friedrich Air Conditioning. We had to jump through a lot of hoops.

Four Seasons was terrible. They sent people out here that didn’t know what they were doing and did shoddy work. One of them was mouthy and a smart aleck who didn’t put shingles right on my awning that matched the house. They were supposed to do it to match the rest of the subdivision and get it approved, and it wouldn't move with just the metal awning put up. Also, I was promised and even had it in the contract that I would get insurance on the awning. For my insurance company to get it insured, they had to get my wedding certificate to prove everything was verified, but Four Seasons never gave me that. It cost me $500 to get another one. I also got a leak in it right now but I wouldn't even consider letting them come back out and patch it.

I was very impressed with the presentation of Four Seasons and the equipment they were using. They replaced 90% of the windows and did a good-sized Euro sunroom. The salespeople were awesome and the contractors they hired were very good. One local guy took a bit to get around in getting him to come back out and look at a couple of things. But once I tapped his supervisor, he was Johnny-on-the-spot. The cost was a little higher than everybody else but the overall quality is good and I’ve been very pleased with Four Seasons.

We were looking around and saw that Four Seasons was starting kitchens, so we went in. I bought my cabinets from them, and then my husband worked on it in the kitchen. The people that we spoke with there were friendly and the experience with them was fine. Everything went well and I like the cabinets.

I wanted a company who had been around a while so I wouldn't have to worry about any real problems coming up that were left unresolved so I went with Four Seasons. They built me a room with a glass roof and glass walls. I liked everything about it except for the sliding doors which were heavy and hard to move. The construction didn't take any time at all. Their contractors were nice, friendly and very good at putting everything together. The only problem that I ever had was the leakage, and that the room wasn't filled, and water kept getting in. I had to keep calling them back and it took a while but they resolved that. I'm completely happy with everything now.

I spent about $10,000 having my patio done by Four Seasons. However, they did a horrible job and it looked like an eighth-grade woodshop class had done it. So, I called them and they fired the guy who did it. They brought in a woodworking expert from California who promised that he would redo it correctly. But once he talked to his boss, they asked why would they want to do anything if we already paid for everything. So, he stopped answering calls and never came back.

We had Four Seasons install a sunroom and the quality of the products was great as well as their sales rep. It was like a father and two sons who came out and put it together and they were professional and very nice. But the workmanship was not so great because it would leak every time it rained. A tech came out several times but he couldn't fix it and when my warranty expired, they won't come out anymore. It's disappointing but what bothers me is that is seems that they should still honor the warranty since it's not yet fixed.

Four Seasons is one of the best experiences I've had buying anything. I'm pleased with all the work that they did. I have a big house that has a lot of windows, and all the new ones I got from Four Seasons. I liked their deal and it's one of the best experiences I've had buying anything. The contractors came out right away. The men were wonderful and friendly and did an excellent job on it. Even my son was pleased with them. At that time, I had a granddaughter, her husband and little kids living here but the contractors were good working around the kids. It took them three days to put the windows in. I’ve recommended Four Seasons to several people talking about getting new windows. I’d use them again if I need them.

Somebody in the neighborhood told my wife that they have used Four Seasons so we went with their recommendation and had them install glass with two doors in our sunroom. It was beautiful and I love it. They did a good job and I was very pleased with it. We used it for a couple of years and we sold our house.

I had some issues with the windows I got from Four Seasons and when I made phone calls, no one called me back. The process took longer than it was supposed to take, which held up my construction and cost me more money. They were supposed to compensate me for that, and they never did. I'm not willing to purchase from them again and I would not recommend them to somebody either.

Based on what we'd seen, we thought Four Seasons was going to do more quality windows as some of the other ones we looked at were more plasticky-looking. When the Four Seasons team first arrived, the screens were very loose and they were flapping, and they took months to replace them. But when they came back, the next ones were still loose. They escalated to the regional manager who came and looked, and he said that there was a problem in the factory. The issue went on back and forth and we kept phoning customer service and the warranty. The people from Four Seasons said that the guy that did the installation said they were correct and that they weren't going to do anything else. Also, they put on the door backwards and it opened the wrong way into the room. There was also a problem with the seal and the door lock doesn't always work correctly.

I was interested in a specific sunroom, the unique conservatory. I'm very satisfied with the sunroom Four Seasons put together but there's a little caveat. They had a deal where you buy the sunroom and they give you a limited option of styles, ceramic floor tiles. The whole structure from the ground up is all there and everything is supportive. But there is a subfloor issue where the grout keeps cracking which I just accepted it. Besides, they were attentive in doing the permits and being timely in construction. The basic construction and the unit itself are very nice too.

We had heard Four Seasons had a good reputation, plus they were responsive to our request for information. We also like their product. We had an awning installed over our back patio and its quality was excellent, but while the product was being installed, we had a little confusion. We had to ask for an accessory kit that would make it appear to be a pergola. There was a package that you could add to the roof to make it look like one, and it had extensions sticking off that looked like the end of a pergola board. The salesman had included it for us. He drew it in a little hand-drawn picture with the pergola attachments and gave us the quote. When the time to install it came, it wasn't included in the cost nor in the materials delivered.

When Four Seasons had gone away from a franchise to being company stores, they flat out sucked. We signed a contract on Valentine's Day, and it should have been a four-week project. The sales guy made a lot of promises. He was the nephew of the vice president of sales and I'm convinced he was on something. But when Jason showed up to ask to look at the project, he told me that they do windows and loom rooms, and not two by four construction, grills, and exhaust systems. I had to find somebody to do the two by four wall construction and we brought in a guy with no teeth and his three kids to do it. They were a disaster. The guy with no teeth sat in his chair and barked orders to his three kids who had never swung a hammer in their life.

We worked with Four Seasons three years ago and the job they did has been working fine. We had an issue but it got resolved so we have no complaints. I recommend them.

I worked at my job with the wife of the guy from Four Seasons who came to my house, so we had a connection which was good. They did a screen door and the overall quality is good. I had to come back a couple of times and adjust the door but other than that, I had no problem with the screen and there were no leaks. I would recommend Four Seasons.

I chose Four Seasons because their windows have a gap between the glasses. Their rep also demonstrated it very decently. The overall quality of the work was very good and we've been enjoying it since it was finished. The only concern I had was the way the post was installed, but it was fixed. I would definitely recommend Four Seasons to people who can afford it since it was really expensive!

I got storm windows from Four Seasons Sunrooms & Windows. The representative was very informative and they had visual aids and actual windows to show. The installation went great and they did it all in one day. The only thing that hurt me was the cost. The storm windows have good quality since I made it through Hurricane Harvey. Four Seasons is reputable, honorable and has good products.

I researched Four Seasons and I didn’t want any other one. They did my windows and the quality is excellent. I love their sales reps. I like their rapport, they talked to me, they understood me and they worked with my timing. Also, my husband didn't have any issues with the contractors that did the installation. If I have anything to do, I would use them again.

Four Seasons seemed like a reputable company online. They came out here and sold me on how better their product was than the windows that I had here. The house was 12 years old but it would be upgraded and these fancy windows would make it look prettier because they fold in and open out. I paid right around 12 grand for the windows and if you paid that kind of money, you expected the product would be what they claimed it to be.

I needed some windows but there was one thing that Four Seasons did that annoyed me until I had it fixed myself. I had a double window that was two separate window sills. They left me with a window sill and a half type of thing. It wasn't set up right. We had a carpenter come in and do it the right way with the sill. I also had a couple of double windows that we made into one great big window because to make them two small windows wasn't really good. But they turned out to be extremely heavy. They're extremely hard to get up and down, to lock, to deal with.

It was 2014 when I connected with Four Seasons by finding out sources of different window manufacturers. Their selling point was they make their windows better than anybody else, their final windows in this case. The glass is insulated and it has half an inch more airspace. To that end, it is sort of a self-cleaning feature, which I’m not so sure because it almost sounds like the king’s new clothes for the glass. I also like its lifetime warranty. The salesman also did a nice job. But in hindsight, I’d like to get a price comparison just to see how other ones would do.

I have a sunroom and all the glass needed to be replaced. Since Four Seasons has the monopoly on curved glass, that's the only company I was able to use. My existing sunroom was done by Sun Systems and they are the only pre-existing sunroom that Four Seasons will replace because it is identical to their product. I have been complaining for years and every person that comes here says that somebody needs to come back here and fix it. But then I don't hear from them. They're really not good people. They told me lifetime guarantee but why aren’t they coming and following up?

We had a pull up sunroom that was installed in our house 30 years ago. It needed a replacement so I was contacting suppliers to find out what the options might be. Four Seasons could provide what we wanted. Their salesperson was fine. He provided the information we wanted. However, the installation was a long convoluted process. The installer was slow and we ran into a problem with leakage in our house during the installation because of the storms that went through. There wasn't adequate coverage in the sunroom and we also found out after the installation was complete that there were some issues with leakage and we went back to Four Seasons to discuss it. They did resolve it in due course, but it took a while.

We went to Four Seasons Sunrooms' showroom area and we liked what we saw. The main reason we picked them was because of the type of glass they use for the roof. So far, everything is good. There was only a few minor things and nothing severe. Although my son cracked one of the windows after he hit one of the painted glass with a soccer ball, I would just be putting silicone on it.

I bought a house that has a Four Seasons sunroom and when I had to change a couple of glasses two years ago, I went to them. Their reps came here, did the assessment and presented a proposal. We had a negotiation and they delivered the fix. They had to change two rows consisting of fourteen glasses. The work was fine but they said that they'd have to come back because when you repair something and you open all the frames, something else moves. And when it rained, there was a leak somewhere so I called them and they came to fix it. They tried to upsell me to change all the sealants but I said to just fix whatever was leaking. That aside, I had a fantastic experience and I recommended Four Seasons to a couple of friends, however, a new sunroom is really out of budget for many people as it's kind of expensive. It’s a lot of investment because if you have to build a deck plus all the glasses and everything, that can go around 50 grand.

We had our house built and then we added the sunroom about two years later. My experience with the Four Seasons sales rep was excellent and everybody was wonderful. They came over and we went over the plans, what we could do, and what we could afford. The installation crew that came and put it up was also excellent and there are no leaks in the room. I've been very happy with all the facets of the whole construction. I'm a horticulturist and the room is my man cave. It's a nice sitting room. We have dinner out there all the time and it's been wonderful. There was once somebody who came and filmed the room. It’s perfect and I love it.

I got Four Seasons to install one huge window in our house which replaced our double French doors that went through a courtyard. The window is insulated, double paned and no heat transfers in. I contacted them about it and their sales person came out. He was very good but I felt a bit of pressure because he told me that if I didn't get the unit that day, the price would rise. So I went ahead and did it and put it on a credit card, which cost me $2,100. The contractor who came to install it was awesome. They were very polite, didn’t make a mess and cleaned up after themselves. I sat there and watched them the whole time. I had an alarm system, so I told them what to do to disconnect the wires, which they did. They then put the window in and did a good job.

Many years ago, I wanted a room built over a deck. I was driving by and I saw Four Seasons. For 25 years now we have a glass room over a deck attached to the house. Everyone with Four Seasons Sunrooms was very polite and very lovely. The rep sent somebody over because he said we were still under a five-year warranty for the last repair and they gave their thoughts on the matter. We were repairing it ourselves but it was very nice. My sunroom enhanced my home and I recommend Four Seasons Sunrooms.

There was a nice gentleman who had an awesome pitch about Four Seasons Sunrooms at a home show, and he was very relatable. There was the same connection and level of trust with being him a veteran too. When they came to the house, they presented us great ideas as well as different kinds of financing. There was a lot of pressure there. They said it would be $5,000 down payment, and at that time, they said they could get the work done at a ridiculous amount of time. My wife and I weren’t 100% and for us, we wanted to see the available options. But because we had been talking about and wanting to do the addition, it was a great time to do it so we agreed. We gave the $5,000 as a down payment, which I found out at a certain point was non-refundable.

I didn't like my experience with Four Seasons Sunrooms very much. They used high-pressure sales tactics and it wound up being more expensive. Talking to their rep felt like buying a used car, where the guy says that he can't make that deal and that he'll have to call his supervisor. Then the supervisor amazingly comes up with a $1,500 discount.

Four Season's quote was better than other providers and they were more thorough with what the job was going to be. The representative gave us blow-by-blow what exactly was going to get done and he listened well. He came back afterwards to go over the information and to make sure about what we were going to get done and how it was going to be done especially that I had to order my own front door because we wanted something specific. Then Four Seasons did exactly what they said they were going to do. They did the front window, took out the bay window, put in a panel window and replaced the front door. They did a good job and were clean, neat and respectful of the property. We told them what we're going to get done and they did it exactly as we had asked for. If I ever need any other work done I would use Four Seasons again.

I got windows and patio door from Four Seasons Sunrooms & Windows. But the screen of the patio door is still not working properly. It doesn’t open smoothly and it’s totally bad. I called many times and they’re not responding. Every time I call they say, “Okay. We’re going to send the people,”, but they don’t send them. I called many times last year and this year also and they haven’t fixed the screen of my patio door. The salesman was a nice guy, but he just came to my home and sweet talk, and after the contract is done, he never said anything. He's supposed to take care of which contractor to send but he never called back

Years ago, I saw a Four Seasons ad in Mother Earth News. The Mother Earth News has the reputation of only advertising quality merchandise. At that time, it was 40 years ago, I looked into its background. I was thinking of putting a room like that on my house that I built in New York State but never got to do it. So to carry it forward, one of my life friends worked for Four Seasons when I was living in Arizona. I saw some of his work and I was really pleased with it. Their sales representative talked to us and showed us samples and we decided which one we wanted. The contractor who came after was very knowledgeable and efficient with his work. I was impressed with him. He really performed right up to what I expected.

Four Seasons replaced all of our windows and it was done almost four years ago. We went with them because of the price. However, the screens don’t sit inside the window well the way a sealed screen should. The bugs can get into the window, at the very least two of them, and the screens don’t fit in properly on. There's just a big gap. Besides the screens, everything was great.

I believed Four Seasons when they came and did the presentation about the windows. I can buy similar windows cheaper at other providers, but they don’t come with a lifetime warranty. I could have paid $250 for windows, but instead, I paid over $1,000 for them. Most people think I’m crazy, but I tell them that it’s a lifetime warranty. The first day the salesman showed up, he didn’t show up with his kit, but I decided to give him another chance. The installer showed up by himself and took a long time as it was a cold day. He got there a lot later than he said he would, but I gave him about an hour window. We were told when he came in with the windows that it would be two guys and they’d be done with all four in an hour. But I was happy with the quality of work and the windows lived up to expectations.

I was shopping for windows and I came across Four Seasons. They came and showed me their window. It looked like a good product so I decided to go with them. I got their windows which were cheaper at that time and I also got a patio door. Their sales rep promised me everything but the installation was not good at all and I didn’t like it. Everything that needed to be done including the molding was in writing but when the installers came, they felt like they were doing me a favor. They also sent two different crews. The windows aren't so bad but when they first installed the back door, it didn’t close and lock right. They had to order me a new door but there was a big argument before they did everything in the contract. Overall, I was not too happy with Four Seasons. I would not recommend them to a friend and I would never use them again.

One of my customers referred Four Seasons. The quality of the windows was really good that was why we went with them. Four Seasons installed all the windows in our house. They provided really good service and the pricing was reasonable. The installers did a good job. But I have one window for the back when they did the last one and I just noticed last month the frame is broken.

I found Four Seasons on a home repairs website and they were rated highly with the Better Business Bureau. But once the salesman made the sale, he was done with the product. But I’m not sure if he gave me all of the information that I needed at the time. I asked a question that would have probably affected my decision to go forward on the product because I wanted to know if their rooms were Windstorm certified for the Galveston County area where I live and that has a high hurricane area. Most of the requirements were from the insurance company, the community, and the city inspection.

I like the windows that I got from Four Seasons back in 2012. However, when I needed a copy of the receipt for the windows and I went back to come try to get it, the contractor that installed the windows gave me a runaround. I spent $11,000 and they wouldn’t give me a receipt for it.

I purchased windows from Four Seasons Sunrooms about four years ago and they’ve done excellent work. A friend who’s a satisfied customer told me about them. She had a fire and they came back and fixed her windows. There were several unusual things that happened with her and Four Seasons continued to give her good service regardless.

After seeing the Four Seasons Life Room TV ads I set up an appointment with a local rep in late July. The salesman was very nice. He explained everything that was included in the life room product - automatic roll down screens, recessed lights, mood lights over the screens, motorized mister for cooling the room and electric heater. He quoted me pricing including materials and labor right out of the Four Seasons sales book. The pricing gradually increased according to room size. I settled on a 14 x 16.

Four Seasons Sunrooms has been great so far. We don’t have draft anymore and the windows are well-insulated. Everything works fine. The sales reps were very thorough and their demonstration was unbelievable. They had the best deal and the installation was done right away.

I had a sunroom and a little patio added and Four Seasons has been great. I have no problems at all. However, they didn't bring my screen back. They put a sliding glass door in but they forgot the screen. Even so, they were nice and very professional. I would definitely recommend them.

I had originally wanted wood casings instead of whatever it was that Four Seasons uses. That window came in at $6,000, but with Four Seasons, it came at half the price. The sales reps were very informative and polite but they wanted me to commit right away, which I didn’t appreciate. The contractor came when they said and they were very neat and clean. The price was competitive, they did a great job and the product was excellent. It’s upstairs in the back of the house and it looks great. Even if I put it on the front of the house, people wouldn’t know the difference.

The Four Seasons sales guy took us for quite a ride and there was a lot that went wrong. Right from the beginning, the guy said, “How would you like to have Thanksgiving this year in your new room?” And we fell for it, hook, line and sinker. But they never came to deliver the stuff until February and we were knee-deep in the snow. They were supposed to do the whole permit but nobody showed up for the meeting. I went, did all the permits and everything else. It did not go really well. I heard about the dumpster that was going to be for the siding and for the deck that going to be torn down. But I found out that they didn't take the siding off. I had to do it myself if I wanted to. I also had leaks and everything else. I thought the whole thing was done except for the floor but it wasn't.

While we have enjoyed our sunroom for 5+ years, unfortunately, the 1) durability of materials, 2) customer service, and 3) actual utility of the warranty, force me to give this the lowest rating. I would recommend therefore, getting a sunroom (they are great!) but using a different company, if you plan to have your sunroom for more than 3 years.

I had my sunroom redone by Four Seasons about two years ago and it looks great. I'm very happy with the quality of my room. I would definitely recommend Four Seasons to friends. They have wonderful service and people should get the extended warranty.

Four Seasons helped me with the replacement of an original solarium kitchen which was getting old. I had an issue with some water coming in since we had some bad rain and I was trying to get somebody to come and help me. The people from Four Seasons whom I was dealing with are no longer in Canada so there’s nowhere to go to if I had any more complaints. A gentleman who started up a franchise with Four Seasons in Whidbey recommended to me a man’s name. The gentleman came out and repaired all kinds of other things and he wanted to re-caulk all the windows that I had done in 2015. After that, I never heard from him again. I paid by the nose for this product and with every last dime they asked me, and I have not been impressed.

I signed up for a 76K solarium and my only condition was to get it done by Oct/end. I compromised with owner and paid 50% deposit instead of 30% in June to make it in Oct and not in late winter. Stayed up with them to make sure that they meet schedule but excuses and promises until now 11/10 and not started. Always excuses and always promises! LIES, LIES, LIES... I called Corporate Consumer Affairs and they called one week later and supposed to look into it and many calls no answers 6 week later. A JOKE. Terrible. Save your Time and Money. GO to SOMEONE REPUTABLE.

The prices, sales rep, contractors and quality of the work of Four Seasons were all good. They built a sunroom onto my deck, but the fellow who did the work tied it into my house and I’m experiencing a leak somewhere and I don’t know where the leak is coming from. He came back a couple of times but it didn’t solve the problem. I got a metal roof and he said that the metal roof might be causing this in my regular house.

Four Seasons was well-known around the neighborhood in Savannah due to the sunrooms that they built. We heard that they did quality work and we had them install a sunroom four years ago. Jerry was the guy that installed it and he did a lot of excellent craftsmanship. I’m a metalworker myself and I couldn’t have done any better than what he did. The sunroom has been through two hurricanes and it has held up well. We use it like a living room and it has really helped our house. Overall, it was an excellent experience.

I was checking the price of all the windows and installing windows online when Four Seasons popped up on my computer. I put through an inquiry along with my information and then someone from Four Seasons Holbrook branch called me. I explained that there's some moisture in my window and they recommended changing it. Their agent went to my house and explained everything. The rep was good. He convinced me and we had a deal to replace all the windows in my house. He said the moisture is going to disappear with the new technology of Four Seasons’ window so I let them change the window. But after that, the moisture is still there, especially when it's winter. I don't know if it's a problem with the window or the walling in the house.

Four Seasons had a feature that would keep the windows essentially clean by virtue of normal rain. We don't necessarily see that being 100% effective, but the windows look good and everything was fine. They're appropriate for what I needed and we're happy with them.

We had used Four Seasons 20 years earlier when we had first gotten the house. This most recent time, we got a replacement for windows in a sun area in the kitchen and the overall quality of work was pretty good. We had tracks on the windows so we could close them like a shade and Four Seasons thought that they could make it, but they couldn't. So, we had to leave those on even though we had brand new windows put in, which was not very nice. The contractor did an okay job, but halfway through, the person who had measured initially did it incorrectly and they had to reorder a window so it took longer and it didn’t seem as competent. Four Seasons was expensive and we couldn't do anything differently because we were replacing something that one would originally put in. I would not probably recommend them if it was not custom and I would shop around.

Four Seasons is the only major company I’d ever heard of that does sunrooms. I also knew of other places and people who got them. Though I've heard of others, I just thought Four Seasons had to be top-notch. They came and did the pre-inspection, and then they ordered the top-of-the-line energy windows and put it in throughout the house. They also did our patio door and cleaned up before they left. It's been quite a while but we had a great experience. We’re very satisfied with our product and I would highly recommend them to anybody. If I decided to put on a sunroom, I would get Four Seasons to do it.

We had Four Seasons Sunrooms enclosed the back patio a few years back. When I called them, I liked their pricing. The work they did was very good and the contractors were great. We were happy with Four Seasons and it was a good decision for me to go with them. With what they did, it’s nice to have to get bugs out of my patio while I’m trying to hang out in there. It also provided safety especially that we have a pool at the back as well and my children at that time didn’t know yet how to swim. It gave me peace of mind.

We redid all of the windows in our house. We had several companies come out and we did pricing and looked at the products. Four Seasons Sunrooms & Windows was the one that seemed to fit our needs as the price and the quality of the products was good as well as the time frame that they said they could install the windows. The quality of the product that they showed us was what they put in the house. They have a good appearance and the function is like what they have said. We also had a positive interaction with their sales rep. Although, it took them two days to get all the windows in because we have quite a large number of windows. Initially, we could see a little bit of difference in our utility bills but it has been about two years since we've had them put in so that has leveled out. It's comfortable though and you don't feel if it's hot or cold outside when you're inside. I would definitely recommend them.

My Four Seasons Sunroom was built in 2004 on an existing deck structure. We enjoyed the use of the sunroom for a number of years. However, the local company that installed the sunroom went out of business soon after installation. This didn't create a problem for us until we had a problem with the floor. The grout on the floor cracked, tiles came loose, and the floor developed a 5 foot long sag. We found out that we had a problem with the flashing on the outside of the sunroom which allowed water to seep through the wall and into the foam insulated "SmartDeck".

Four Seasons installed our sunroom. It took over two months since they don't have enough people to do it. Only one person did the job. He came in two days a week and not all the time as he had other jobs, not just us. The quality of work done was okay. However, in terms of the value of the sunroom, with the money that they charged and the product that they gave, it was expensive and they took so long. We've done some windows in the house and compared to that, Four Season wasn't the top quality of the material they put in. The door latch got broken since the material was so frail and I have to get it replaced.

I got a sunroom from Four Seasons but I'm not very happy with them. Their sales rep oversells them. They come to your place to make an estimate and then they pressure you and stay until you sign. Then they give you an estimate on timing that is not even realistic. And once they got you to sign on the dotted line, they charge you. They said they're going to start work in May but they didn't start work until late August. They couldn't even get the drawings right. They said everything could be done within eight weeks and it turned out to be five months.

We talked to four companies but other companies had the solarium or conservatory sunroom as one of their offerings and we felt that it was Four Seasons' expertise because that's basically all they did. We realized we probably would pay a little bit more, but we were fine with that knowing that we'd end up with a good product. We call it a solarium but they call it a conservatory and we had it done as an extension to our existing family room at the back of our home. It was part of a much larger renovation project and the contractors actually worked together so that the project would be finished at the same time. We were also getting something over and above the standard the building permit from the city and Four Seasons was very supportive in providing what we needed. They even provided resource to go to court with us to the city. We were so pleased with the overall experience of sales, the building of it and the final product.

I searched on the internet before I had the place built. I wanted to make sure that I was getting the work from a company that had good references, so quality and workmanship were my deciding factors in going with Four Seasons. I had them do an exterior sunroom and the work they did was absolutely phenomenal. The sales reps had excellent organization. They brought the product to show me how it was built and gave a good demonstration. The sunroom construction procedure was very interesting and I enjoyed watching the demo sunroom grow.

It was my first time to buy windows and my experience with Four Seasons was awesome. Whatever they said they had to do, they came and did it and everything was fine. The windows are strong, durable and worked out well. Four Seasons did a fine job for me and did a good piece of work.

Four Seasons' work was excellent overall. Their salesman was pretty good. We did more than we originally planned but we're glad we did. We had constant interactions with the contractors that came, and they were wonderful and absolutely meticulous. They ripped off the back of the house. They replaced the door with a window on the second floor, and they took down a balcony to do that. And then, they built a sunroom at the back of the house. There was one minor issue, and they came right away and fixed it.

There was a gentleman from Four Seasons who came through the door and our interaction with him was great. We were leery at first, but when he finally explained what he was doing, we knew that we needed the new windows. We scheduled an appointment and had the guy come out. He was out here for 40 minutes and showed us the difference between the windows we had and the ones we have now. The contractors that did the windows were amazing. They were polite and made sure that every single thing that they brought in, they took back out. They also cleaned up after themselves and if they had anything on their feet, they made sure that they took their shoes off when they came inside.

Four Seasons did all the windows of my house and it was unsatisfactory. A couple of my windows aren’t level. Half my windows are missing the white screw covers that go on the side because they never put them in. I didn’t know they outsourced the work to another contractor so I spent $15,000 and it’s not Four Seasons, it’s somebody else. They also said the windows were self-cleaning but they’re not. They’re always soapy. Also, when they installed my sliding door, they cut one of the bars too short because they were aggravated in trying to put it in. I had been trying to get a new bar for it and I’m not getting a response. They’re very difficult to get in touch with and they’re very hard to work with. To try to get somebody sent out here takes forever. I feel taken and robbed.

I was reading a whole bunch of articles about the product that Four Seasons make locally. When their salesman came over and showed me the product, I liked it better than most of the other companies. He was also very good and very knowledgeable. I purchased 11 windows from them and the quality is very good. I love it. The contractor was a little late for a month but when they finally showed up, the job was done quickly. Everything was done in one day and they also cleaned up nicely. However, the salesman made a mistake and missed one window, so when I had to pay the bill, I ended up paying another extra $800. But that happens and I understand. Everything went well and I would recommend Four Seasons to any of my friends. Four Seasons also do kitchens so my next project probably will be to call them again and see if they can re-do mine.

Four Seasons helped me with my sunroom and the contractors did the work right. They were very good and professional. They did the job that I expected them to do and it’s been well.

Four Seasons had a mock display at Home Depot, and they had a wonderful sales rep by the name of James. My husband and I didn’t want anything attached to our home but the more we spoke with James, the more we decided that we wanted to go in the direction that we went with. I wanted an open lattice and James was very patient and wanted to know what the purpose of it is. I said to filter off the afternoon sun which the open lattice would not have provided. He said that they did not do that type of construction and it would have to be attached to our home. We realized that we needed to filter out the sun so we had a covered type roof that’s all solid. It was a great opportunity for us to add value to our home and we love it.

Four Seasons Sunrooms provided a service that I didn't find from anyone else. We got a sunroom installed and all the work was done on the schedule that was expected. On the other hand, there were problems and there was a fair amount of leakage that went on for a period of time. It took a while to get them resolved but after that was done, I was satisfied with the product.

I'm happy with Four Seasons and I like the way their windows look. They replaced an entire window, 25 of them, about two years now and it took them three days to install which was pretty much what I expected. The installation was nice and the windows were fine, it works until now. I’m satisfied with them.

We've always known about Four Seasons, and we called them when we were looking for a window replacement. We had called other contractors as well. They came here, spent three and a half hours, and after the tremendous presentation of why their windows are so great, they hit us with a $13,000 price tag for one bay window. And we were immediately turned off and felt like we wasted three hours of our time. We then asked Four Seasons for an estimate and they insisted on giving us a presentation. But it took more on a $13,000 price tag and when we scoffed at it, the price came down to $8000. Then, it came down to $5000, so it should have been a red flag right there. But we got what they were saying as a tremendously great window for a fraction of what they quoted us. They manipulated us into feeling like we got something really good.

I liked Four Seasons' product and price. They replaced all of my old aluminum windows and they are good quality. But their sales rep was so persistent to make a sale. He told me I won't hear a sound or traffic if I bought their windows and that was a bunch of crap for the most part. I can still hear the neighbor's dogs barking, the car going by the house, and everything else around me. It was his biggest selling point and he needs not to do that. They moved fast though because our total waiting time was six weeks and that was decent. Also, my energy bill went down during winter but it's still around $300 - $400 during summer. It's also a plus that my big Boxer hasn't gone through the window yet because she likes to run and tackle the mailman in it. So although I was misled on the amount of sound that the windows would have a barrier for, I've been happy and I'd recommend them.

We love how Four Seasons made our windows perfect. It's made a huge difference and we’re very happy with our electric bill. The sales rep came out beforehand and sold us into buying the five big windows we have. We had one problem with our window that wouldn’t open and shut right so Four Seasons came right out and they sent somebody to fix it. We liked that the contractors were real tidy and cleaned up after themselves. We’re actually interested in getting more from Four Seasons.

20 years ago, I bought my sunroom from Four Seasons. Over time, I had to get them back to fix a few problems. When they came out, they were not too happy about the original installation. But they fixed the sunroom and did a good job. I'm happy with what they did and I wish I had to do more windows. For a year or two after that, the sunroom was great. Then, about 11 months ago, it leaked during a hurricane and ended up hurting some wood. It did not do any permanent damage but I need to make a service call to have somebody come out on a short visit, go up on the roof and find out where this leak is. Apparently, it's a serious leak and it happens only under very heavy rains.

We put in a sunroom and Four Seasons is the best. The overall quality is excellent and we were very satisfied with the service people and the installation. The installers came back for caulking twice but it was caused by the temperature. We'd highly recommend Four Seasons Sunrooms.

I was looking for windows that had to be soundproof and with good quality as well so I got a quote for Four Seasons windows. The glass is good and the soundproof works fine. The windows are fantastic so I like it. The salesperson was a very professional guy. He showed me the windows and explained the differences between windows. The contractors did a very good job. They came in, demolished the old windows and installed the new ones. The installation was fast and clean. It’s been a few years already but so far, so good. They’re awesome. It was a fantastic experience and I appreciate it.

A representative from Four Seasons came out, explained and showed us their products. His name was Larry and he was very nice and convinced us to buy some windows. We were very impressed about the company and we had them install windows for us. That was several years ago and the windows still look good. Four Seasons have done everything that they said they would do and the contractor was fine. The problem was we had a screen that we bought to go on one of the windows and it was damaged when it got here. We called and called and called Four Seasons and they kept saying they'll take care of it and replace the screen but it's been almost two years now and we hadn't gotten a screen yet and the company hasn't done anything about it. I'm not satisfied with their customer service which is very poor. I couldn't recommend them as well because I can't be sure if they wouldn't do the same thing that they did to me.

Four Seasons built me a sunroom with air conditioning. The work that has been completed has been done very well. But I had a problem with the person in charge of the construction. We had some arrangement of installment payment as the progress goes on. I paid by credit card for the initial payment, and the next installment payment was supposed to be done after completion of a certain part of the job. But they charged my credit card without completing the job. I was very much upset and I called the top guy, and he returned the money by paying it back on the credit card.

Four Seasons Sunrooms' product sold me. I had some phone conversations with a couple of companies. Four Seasons and another company came in to speak to us personally. Four Seasons brought in a sample, and everything I saw and what was demonstrated to me showed that it was a superior product to the other ones that we've been looking at.

Four Seasons installed a sunroom for us. We expected it would be a superior product but the quality of work was poor. The installation team was not able to meet the timelines and they were not pleasant to have on a work site. The product was mediocre at best and I’m displeased with the outcome.

Four Seasons had a booth at one of the home shows and then we had them come over to give us a quote. One thing led to another and we ended up finding a contractor. However, after the sunroom was built there were some minor problems. We noticed one day that one of the windows looked like it had bullet holes. We tried wiping it off only to realize that it was inside the two glass panes. It looked like the suction pad when they were moving it or tinting it. Fortunately, one of the windows was opened so they came out, took a look at it, took photographs, ordered a new piece and swapped it out straight away. Viggy, the gentleman who did the work was amazing.

Four Seasons Sunrooms was Home Depot’s contractor that installed the patio covers on both sides of our backyard. Four Seasons’ sales rep was good but when I needed him towards the end to figure out what was going on, he became unresponsive. The person that was here to install the patio covers worked all by himself. I kept looking out there and wondered if anyone was going to help the guy because he had to dig some big holes. Finally, someone was sent to help him but it was towards the end. They had to send other people to come reinspect everything to make sure he was doing the job right and I wasn't very comfortable with that. What are they going to do if there's something wrong? They won’t tear it down. They're going to put a Band-Aid on it. All this many were abandoned and that's not good at all.

We've been spending the last 10 years rebuilding our dream house and Four Seasons Sunrooms & Windows was one of many people we had to deal with. The house we bought had Four Seasons Sunrooms on it and we had that sunroom replaced 10 years ago. Then a couple of years ago, we replaced a couple of our sliding doors with French doors that we saw at their showroom. Recently, we had a major problem with our house and one of the doors got destroyed so we just got a new one. But, it took us two months just to get it. Also, they used to have a showroom in our part of the city, but it was hard to keep track of them since they moved to another part of the city and then they moved again. Other than that, we had good interactions with the company that sold the Four Seasons and the quality of the work done was good.

Four Seasons did one of my apartments and the quality wasn’t good. The contractor’s work was unsatisfactory and there were many holes and air could come through different places. Also, I once got a rep who I couldn't catch up with but their sales reps were nice. I wish somebody called me right after I talked with them and after they did the work since it was not a very qualified work. I didn’t have a good experience and I would never recommend them.

The Four Seasons Sunrooms window was already in the house. It's a greenhouse window that's on the front of my house. Since their name is on the window, we became aware of them. At the time, we thought about taking it out but decided to keep it instead. Looking back now, it may have been the wrong choice, since it's leaking. We've had them out twice to fix it. The first time, they came out and fixed it, but it was still leaking. They sent another guy out the second time. He took the whole thing out, then put it back in and resealed it. When we had rain last winter, we still had water leaking inside and down into the areas where we don't think there should be water leaking into. I haven't had the chance to get a hold of anybody yet because I'm not quite sure what else they're going to do at this point.

I was interested in purchasing some windows but when the salesman from Four Seasons was here, I told him that I was going to hold off on my order because I should do the fence first. But he wanted me to sign the contract that day so he called their office manager, Mark. I spoke with Mark and he told me that they could also do the fence for me. I didn’t know they did fences and he said I’d be surprised with what they could do. My house had a four feet high fence which was put up in ’85. I moved here in ’98 so it was shabby and some boards needed replacement. I wanted a six foot fence and because I live by myself and did not want to have to go through painting the fence, I wanted vinyl. Their salesman was trying to convince me to put the same type of picket fence with the same height, but I told him that's not what I wanted. So he said that they’ll do the six foot vinyl fence for me.

I used Four Seasons 20 years ago in New York City, so I got them again this time to build a sunroom at the back of the house. The contractor working for Four Seasons was very good and he had an assistant who was great as well. Some heavy lifting had to be done and they did exactly what we wanted. But it took a long time to complete the construction and there were some mistakes made. For example, the sunroom was partially built and left open. But South Carolina gets huge rainstorms in the summer and there was one point where the base of the sunroom had been installed but none of the windows had been put in, so the sunroom was filled up with six inches of water. My wife and I had to shovel the water out as it was almost coming into our kitchen.

I’ve had two sunrooms from Four Seasons and the newer one is a regular size and is only at the beginning of last year. The other one is a very large room and dates back to 1995. I never had an ounce of trouble with it. It’s beautiful. And one time bugs were coming in and they sent somebody over and sealed it and I wrote them a whole letter to appreciate. I'm a very pleased customer.

A salesman from Four Seasons visited us and convinced us to go with them. We're happy with the windows they installed in the house. It was not cheap but it was fair. However they could improve their communication. The fact that these were vinyl frames and cannot accommodate air conditioners was not brought to our attention. We realized we could not use the air conditioners that we have in the house, only after the windows were installed. I felt that that was the fault of the salesman and that the communication was bad on that end.

We've had Four Seasons Sunrooms for quite a while now and we're happy with them. They're okay weather-wise. Also my wife is a shorty like me and it's easy for her to bring the panel down and clean them inside out. The company they replaced were picky and gave us an attitude but Four Seasons professionally put it in. They were in and out before we even knew they were here. That’s how fine they cleaned up. I’ve never had a contractor of any stature that came in, was fast at their work, professional, and cleaned up like they did. Their rep was also really nice. We looked at different places and he convinced us to go with them. And we're pleased with them. I am an ex-military and he gave me good prices.

My wife always wanted a new look and feel of the windows and I jumped onto it. We ordered windows from Four Seasons and their sales guy was amazing. He explained everything to us and ordered all the different windows. They scheduled the installation but Four Seasons was not able to build some of the windows due to cold so they rescheduled it. Every time they schedule and reschedule, I was losing a day at work. Then, when they came in and did the installation of part of the windows, they wanted me to sign an exemption letter from Windstorm because their windows will not pass the inspection. I told them I couldn’t do that and they delayed my installation.

We were down at the Royal Winter Fair and there was a booth where we saw Four Seasons Sunrooms. Whatever that was advertised on media, we saw there. We wanted a sunroom and we originally tried Lifestyle, but the salesman let us down. We then phoned Four Seasons and everything was great with their salesman. He was fantastic and knowledgeable. He walked us through the whole procedure, explained the finances, and got us the price. However, the use of a subcontractor was disappointing. He wasn’t very good and there was a big delay in starting the construction. We were promised something in June and nothing really got finished until November. We were told to arrange to have the foundation done and we were recommended a guy who completed it and did a great job. But, it was completely a long time before Four Seasons even came with the building materials to start the job.

In the 80s, I designed our solar room to be the most efficient type of design in terms of least energy used. It is about 18 x 15 and a passive solar heat source for our home. We bought it from Four Seasons at the time and their service was good. They met my parameters of the design and built it according to my plan. I did all the concrete work, some of the woodwork and part of the construction that was done with putting the glasses on our solar room. I also did all the tile work and my relative did the brickwork.

Four Seasons had better reviews and they were more responsive than the other places I called. They helped me with my screen and enclosure and their work was of good quality. I was satisfied with their service.

We invited quotes from three different places. I found the quote from Four Seasons and the statement about the quality of their product to be the best one. The sales representatives did a very good job. The contractor who represented Four Seasons did a very excellent job as well as he went beyond his normal work to make sure that the work was completed on time and that the quality was there. However, the quality of the sunroom was not up to my satisfaction. After one year of use, moisture started leaking inside the sunroom. I see more than mildew developing in the cracks as a result of water seeping in and the seep holes are not draining water properly. The way the glass was designed retains water after the rain. Now, the sunroom doesn’t look like the way it was before and there is a lot of cleaning effort that’s required to maintain it. I called them a couple of times about it and if I had a second chance, I would not refer Four Seasons to anybody.

I have a very large Four Seasons unit in my house, one of the largest for homes. The whole back of the house is glass with Four Seasons. When I put it in, they provided great service. It was a great product and the price was fair. Everything was good. I recently had to replace the little glass panels and the price is outrageous. Three windows cost $3,750 and the size of these windows is not big. If I want the windows that are of the same transparency as those I bought 31 years ago, I have to pay a $500 premium per window. I can't match the old. I have a 20% tint to lower the UV light coming in. They have a new window now that blocks the heat from coming in, but has the total transparency.

I was looking for someone to do a seam porch so I Googled the information online. And I called Four Seasons and someone returned my call. They came over to give me a free estimate. The first sales representative came out and promised me everything. It went fine and everything was good. With the contractor we had some back and forth. They had promises but never followed through. We talked to the sales representative twice but the resolutions were all still the same. It took a while for them to come out and install the back porch. It was not done in the time they told me it was going to get done. I had to keep making phone calls and there were a lot of excuses as to why no one came out to do anything.

Four Seasons replaced my windows and it's been very good. The sales representative was very nice, friendly and helpful. The quality of work was very good and for the little problems I had after, I called them back and they took care of it. I’m very satisfied with Four Seasons and would definitely recommend them.

I had a sunroom put in years ago by Four Seasons and then I had all my windows replaced because they got messed up after so many years. I negotiated with them and they gave me the best price. When they started the job, I didn’t have to wait a long time before they put in the windows and their work was good. The glass windows are meant not to break and it would just spider out. And all of a sudden, one of them needed to be replaced and Four Seasons thought it was hit by an acorn, and it wasn’t a problem for them replacing it right away.

Four Seasons did an entire sunroom for us and it’s extremely well done. They created all the glass walls and glass ceilings. They have very good materials and their products are as good as they say they are. They are also the best in the market. Dealing with their sales rep was quite acceptable but the interaction we had with their contractor was less than ideal. We had difficulty with the project manager because he didn't want to deliver all that the salesman expressed in the first place. So we argued about the various levels that they did like whether to include vinyl flooring and other kinds of things. We were able to push through it and get it done, but it reached the point where we told him to get a lawyer and we'll get ours then we would decide where we would settle it. But he ended up doing what the salesman originally said they would do, so we didn't have to do that.

Four Seasons put the awning for my patio and they did a good job. They were fast, time-efficient and cost-effective, so it worked out for me decently. The installation of the contractor was really good and they cleaned up after themselves, which was one of my pet peeves. The overall quality of the work was excellent and the product is durable and still standing well after four years.

I own five houses, and I wasn't happy with the service from somebody else so I tried Four Seasons. They installed all the windows and were very good. The sales reps were very attentive. They came down, they surveyed and everything came out the way they said it would. The contractors were pleasant to be with and everything was professional. Their construction crew that they subbed out the job to was professional. They did a professional job selling the job to me. I would recommend Four Seasons. Not Andersen, not King Quality, I would tell friends to go to Four Seasons.

Having Four Seasons was something that has been decided for many years. They are well-known by everyone and they did a lovely job for everybody who was happy with them, except for a few people that have complaints. Four Seasons worked on my greenhouse and their quality of work was fine. They were very concerned with what they were doing and they backed up as they promise. Whatever work they did was professional.

Project: To build a hip roof over our deck. Contract date: June 23, 2017 including addendum June 30, 2017. We received your email dated 9/20/2017. We have reviewed your Mutual Release offer very carefully. Regrettably, your settlement offer to return $10,888.75, of the $16,471.00 paid to you, is unacceptable. We do not believe this is a reasonable fair offer to both parties. Projects completed: Four empty holes. See attached.

I’ve used Four Seasons Sunrooms twice. I had a not so good experience with the first one while the other one was pretty good. Their salespeople didn’t give me the best information and it seemed that what they wanted was to make their sale. Also, the first time I had Four Seasons, their reps wouldn’t deliver to my house so I had to pick the products up. They were going to charge me a lot of money for the installation, too, even though it’s just a few more miles, so I had somebody else install them.

Four Seasons Sunrooms came and showed me products and was thorough in explaining and doing the layout. The sales rep was informative and knowledgeable. I bought the sunroom package, then I had it installed by a third party and it was seamless. Everything fits exactly as planned. Four Seasons Sunrooms has a wonderful product and I would recommend them.

Four Seasons Sunrooms took a long time to finish the sunroom. They started in May and they finished by the end of September last year. The town inspector came thrice and told them that things had to be done a certain way, so a lot of changes were made. Two, sometimes three, contractors worked. If there was only one person left, we would ask him to call the other person. However, there were some problems with the contractors not fully understanding what he had to do. We called and wrote a couple of letters to Four Seasons about it and they took care of it. They also made sure that the person doing the work did what he was supposed to do. The unit is holding up well. There's no leak so far and I'm satisfied with it. However, the base where the sunroom meets the house wasn't filled as it should have been. We're going to contact them about that.

We used Four Seasons for the first time six years ago. Then we called them back and had them put in the rest of our windows. They've always been a reputable company and during the first installation, the man was like a magician and did great. We had 13 windows across the back of our house and he had to carry them from my front driveway and around to the back of the house. He did all of that in a one day plus two hours the next day. But for the second crew, I would have liked to run them off. They just hammered the window in if they couldn't make it fit. Still, I like the windows and they all work, keep us dry and cool the house a lot better. The quality is great and the price is reasonable. I would give them a good recommendation.

We've had a Four Seasons sunroom since 1995 and it was re-done in 2015. The previous windows that were installed in 1995 were superior but the quality of installation was poor. Now, we got very poor quality windows. When the rain came in, we needed an umbrella. They sent installers to fix it but they did the job very poorly. Also, the sales rep was phony. He said the windows clean themselves and the bird dropping is not going to stay but he lied. Four Seasons should do what they offered and promised to do.

Our original project was done years before. Over the years, we noticed that we were getting leaks. It was repaired back in April and the gentleman that was sent out as a contractor did a superb job. We had another project where we had enclosed our back patio. The contractor finished the project but it took a long time to get it done and his customer service skills were very lacking. We are very pleased with both projects. We love them dearly and we enjoy them. Unfortunately, we're waiting for repairs because of the hurricane. We're trying to get the assessment process handled and the last person I talked to in customer service told me that all of the contractors were overloaded. We're waiting to see when we are going to get on the list so that we can get our repairs done.

When my husband and I initially bought our home, there was a Four Seasons sunroom on it. I had to get replacement windows because a couple of the ones in the room had gotten foggy. Four Seasons did the repair work and they were very good. My cousin was interested in adding a Four Seasons room, but she was upstate and wasn't ready to do it then. So, I brought her at Four Seasons because I knew they were good. They walked us around each model, explained everything in detail, let us hang out, and there was no pressure. They were very informative. It was a pleasant experience. They're very good people and they don't make you wait long.

Four Seasons replaced all the windows in my house. Their sales reps were professional. The team that was sent did exactly what I wanted them to do and they were very timely and fast. It was a great overall experience.

Four Seasons is a well-known name and they were at the street fair that we have every year, and they came here and gave me an estimate. We were unsure if we really wanted to do it. But then the sales rep had her manager come and discuss everything with us. And they did a little bit more than they had originally said for the same amount. So, we decided to do the project. Their work was fairly good. There were a couple of things that I really wasn’t happy with but it could have been a misunderstanding from the very beginning and I didn’t hold them totally responsible for it. They did not remove the outdoor vinyl siding, which I thought they were going to do. And I thought they were going to put sheetrock on it. And then, we also had a leak but they came back and fixed it, and they were very pleasant about it.

I had Four Seasons install windows for me two years ago in the other part of the house, so I wanted to purchase from them again. But when I went to look at the place where I had previously bought my Four Seasons products, they had left Houston, which left me high and dry. But I'm glad Four Seasons is back here and they took care of my next purchase, and they again installed windows for me. I dealt with the owner of the company and the sales reps did everything that he said, so I have nothing bad to say about that. The contractor that I dealt with, Colonial Builders, and the quality of the work they did was very good. I had windows put earlier in the bathroom area by another company and there was a big problem there, but these guys did an excellent job. I will use Four Seasons again for my next window.

After looking on the internet and finding Four Seasons Sunrooms, their salesman came by and demonstrated how their windows were. Later on, he had very little time for us but I guess he is in the business to make more sales. He was a good salesman, that's for sure. The vendors are good. They were pricey, though. It's a little up and down with the prices, but it was okay. We wanted windows and we didn't want to freeze. We had repair people from New Jersey on that day. And these fellows were fast. I was very agreeable with them but certain things were not explained to us either. They just ran because they wanted to get home and watch a world soccer championship game, but they did a good job and I couldn't say that it's sloppy.

We lived near and we used to pass Four Seasons Sunrooms & Windows. Their reputation made us choose them. We had windows and a Four Seasons room and they’re of very good quality. The sales reps were great. I wasn't home both times but the contractors did the installation. They followed up also. Four Seasons was a pleasure to deal with.

I had Four Seasons put a screen on my patio. They were a little more reasonable with their price and closer to home. The installation team was very nice and on time. They explained what they were going to do, and the quality of the work that they did was very good. There were a few things on the screen that we had to do but we didn’t call them back because I know they were very busy at the time when they had ours done. It would be hard for them to get back in so we just glued the thing that was needed to be glued back. But they came out one time when the screen was not done right and they fixed it.