Four Seasons Sunrooms & Windows Reviews

I found Four Seasons Sunrooms as a respected and more reliable company. The sales reps helped me and cooperated in all angles. Whenever I needed information, they provided it to me. It was a nice and smooth transaction. I recommended Four Seasons to two or three guys and they also got work done on the same street.

I like the price of Four Seasons Sunrooms. They worked on our sliding backdoor and the whole house. It’s doing what I needed, giving me more security and sound reduction. The installers did fast work and with no mess, which is the best part. However, one of the windows upstairs on the second floor is showing some type of leak. And they told me if the window gets fogged, that means that something’s not installed correctly, and they have to come back and check what has caused the fog on the window. I called for a repair but they never got back to me yet.

We purchased an atrium type of glass from Four Seasons Sunrooms. I installed it at the back of my house, which is an extension of my kitchen. Two years ago, I had to replace glass on the unit because the seals failed and the Four Seasons team was very helpful and did a neat job. I was happy with it and now apparently they offer a better warranty on the glass and I'm seeing what's happening right now. Overall, I am satisfied with my experiences. Four Seasons has done a nice, smooth and professional work.

I went looking on the internet because I needed a new roof on the indoor pool. Four Seasons Sunrooms had the closest match to what I was looking for and some of the image samples on the website interested me. I pursued an estimate to see what it would cost and what the solution would be. The guy who came was great and very knowledgeable so we felt comfortable that we have the right solution. He had some good examples so we could see what the performance was, and the sun’s effect and heat transfer on the glass. Once that was all done and we understood and were comfortable with what it was going to cost, then a person came and did a complete evaluation for the measurement.

Four Seasons Sunrooms seemed like a better product so I had them built a sunroom. It's square with windows all around and it's got a roof. Their sales reps were reliable and responsive. If there were issues, they addressed them immediately. Their contractor was very dependable. As a matter of fact, he gave me his direct number. So whenever I needed something, he was very responsive. Overall, they did a good job and it has been a pleasurable experience.

Four Seasons Sunrooms came and installed two windows. Then they called back and came again and I got more windows. In all my experiences with them, they've been all very good. They were timely and their product is good but their price is really high.

I wanted to renovate my sun porch so I went online and looked for some companies and Four Seasons responded very quickly and were right on it. I've even gone through HomeAdvisor where there were several companies involved and one company called me a month and a half later after the job was done. The Four Seasons sales rep was good and the two gentlemen contractors worked diligently. It was a very, very pleasant experience, which is unusual when dealing with contractors. They showed up on time, finished when they said they were gonna finish, and did a good job. They redid my small, 50-year-old sunroom and I was very satisfied.

We had Four Seasons do our sunroom a few years ago. Even though it was more expensive, we went with them as the quality was there. It was excellent. Everything is very good and everyone likes our sunroom.

We got a Four Seasons flyer at our door and it said that the glass had been approved by The Architecture Society. We did another quote and compared the overall presentation given to us by the two different salesmen. The sales rep from Four Seasons came out and thoroughly explained everything to us, drew us diagrams and answered all our questions. We didn't make an immediate decision so every time we had different questions, we'd call back as we think of them and they were very patient. When we had all the information we required and felt ready to proceed, then we went ahead with it. They did our sunroom addition and the quality of work is good.

Three years ago, we contacted Four Seasons and a different builder. The works of Four Seasons appeared to be better than what the other company did so we went with Four Seasons. They enclosed our porch and the contractors did a great job because it looks like a room addition. It was summer then and the contractor did a heck of a job. The porch was already covered so he enclosed it on three sides with their windows and knocked out part of the wall. There's no doorway so it looked like it was connected to the house. He made sure that the promises were not exaggerated. Compared to other things we had done by contractors, Four Seasons did was definitely much better than the rest of them. It was a great experience and if we have another need, we definitely would contact them.

I got the services of Four Seasons for our 13 by 13 sunroom. They helped with the permit and they did not require most of the money up front like Home Depot. Every time they did a phase, that’s the only time they asked for money. Home Depot, since they’ve subcontracted out, they wanted 10% down just to measure. Then they wanted the rest of the money up front before they even put one piece of lumber in the yard, which I felt was completely wrong. Unfortunately, Four Seasons was going through a transition at that time. They were extremely difficult to get in touch with every time we had to question everything written in our contract. The two guys that built the sunroom tried to weasel more money out of us by saying that we didn’t pay for a knee high wall. But we did because it was stated in the contract.

Four Seasons put a sunroom in for us and at the time, they had a very good reputation. However, right from the very beginning, the design was a problem. Once we were able to get the design straightened out, I had a leak that they created and they kept saying it wasn't. I had a roofer find out that when Four Seasons joined it to the side of my house, they basically cut a hole in the roof and we're hoping that the single roofing would take care of it but it didn't. It was back and forth and it took me over a year to get the sunroom in. After that, it was nothing but trouble and I was very disappointed with them.

Four Seasons Sunrooms built my room I had no problem with it. But when I need it to be painted, I don't know if the guy who built it hired his own people or what but they did a terrible job. He was finishing up certain areas outside. It was already getting dusk and he's still working out there. You got to keep your eyes on who else is coming in and doing work.

Four Seasons reps came to my home on several occasions and said that they could make the room. Then a week before they were going to do it, they told me that they were unable to put the room where they were going to because it was going to block one of the windows to my bedroom. As a result, they were going to charge me several thousand dollars more so that I could install an egress window out the front of my bedroom so that if there was a fire, I wouldn't be trapped. I was furious I wasn't going to pay that money. After they cancelled the order, someone in the company called me back and said they would cover the $2,000 fee to install the window. Overall, they wound up doing the right thing by giving me the window but my room is not four seasons. I can't use it in the winter and we can’t use it in the summer. It’s ice cold in the winter. We can’t use it. There's no heat and central air in the room. It's only a two-season room but it is a four-season roof which I don't understand. But I don't hate my room and I wouldn't get rid of it.

We had a very expensive sunroom built November 2015. In late January Four Seasons contractor (most likely sub contractor) came to do some final touches. Within a few days we had rain storm and that's when the awful leaks began. My beautiful new furniture was soaked and when I called Four Seasons to have someone come no one was able to help or send anyone over. I was told they had people on call. That's when my emails began. I documented everything in Email.

We used Four Seasons for a previous room we had which was destroyed by Sandy and my most recent experience with them was terrible. The salesperson who came here and their project manager were total frauds. Four Seasons came here and said that they'll take the contract away from Allure if I gave them first option, that they'll give me this and this, that they're gonna make the bill higher than it should be and that anything I get above that is mine to keep. But when it all settled out, the salesperson and project manager backed off and didn't back it up.

The sunroom that I got from Four Seasons about a decade ago seems to be of pretty good quality. In many ways, I like it. But Four Seasons' sales rep was misleading about the sunroom's insulating capability and lied about what is needed for it and what it can do. It doesn't hold heat in so I have to have a two-ton heating unit, which is enormous for just a sunroom, plus a very large capacity plug-in heater to keep us warm in winter. The sales rep also said that I won't even feel the heat coming in in the summer but the glass lets in much heat. So, they misrepresented it, which is a relatively serious matter and should be brought to the attention of the people who make the decisions about how they change their sales staff. It's one thing to make a sale and another to lie about the features of what they're selling. It was totally lied about. But at any rate, I'm satisfied with the sunroom because I'm able to deal with the problems.

I've had Four Seasons Sunrooms' guys come over two to three times fix my sunroom's leak but they couldn't find it. I had it for about 20 years and I had all the glass replaced two years ago now. The guys had shield this and that and it held in and then all of a sudden, just a few weeks ago on a torrential downpour, there was water again in that area. Maybe it comes down in certain directions of it. They tried to do a good job but it's still not a hundred percent fixed. They think it might be something to do with the siding, but it was there before they put the newer windows in and I had no leaks there on the old one. I'm not happy with it but I know I can live with it. It doesn't happen continuously but there is something wrong somewhere.

Four Seasons did my sunroom and the work was good. The only issue that I ended up having to fix was the seams. There's no shingles on the roof, so it's just a panel, and they just caulked all the seams and I had problems with leaks. They came back a couple of times to re-caulk things and what I ended up doing was I bought like a roll of tape but instead of adhesive, it's tar. I had to lay this down on all the seams to seal it and ever since I used that, I've never had any problems with leaks. It would be nice if Four Seasons would do that when they install because then you wouldn't have to worry about it. It cost me $200 for the material. For the amount of money that you pay for the room for them to spend a couple of hundred bucks to put the stuff on shouldn't be a big deal. But that's the only complaint that I have and everything else has been good.

Four Seasons experience was nothing short of wonderful when they helped me build a greenhouse. They did an immaculate job. The sales representatives at Four Seasons were very cooperative and detailed. I really had zero-complaints with them. My wife is even more particular than I and she was happy. She was the one who remarked right away, "They partitioned the area off and they cleaned every single day before they left," because my ex-wife was a clean-freak. My greenhouse was built in '89. Much of the glass was changed in 2006 and it's perfect. The new glass is superior energy-wise. Everything was wonderful and terrific.

I was online looking for sun windows, punched for quotes, and got a phone call from Four Seasons. I set up an appointment a couple of days later and a sales rep came by who showed us the difference between their product and the other products out there. He had a cut-away of the framing and showed how much thicker it was as well as how much more channels helped to prevent the weather from coming in. He also showed us the gaps in between the panes of glass bearing the heat block. He was real informative and knowledgeable about the product. We liked the sales pitch and he basically sold us on it through the demo.

I found Four Seasons on the internet and they're apparently the big cheese in Long Island in terms of sunrooms. I did a little research then went to the factory in Holbrook and I was impressed by the product so I bought it. I got a sunroom and the glass structure with the aluminum and everything was very good quality. I had some problems with some water coming in but the guy came and fixed it so it's been that way ever since. The sunroom held up over the years.

We drove past the showroom of Four Seasons a number of times. One day my wife said, "Let's look further." When we looked in, we decided that we wanted them to install a sunroom for us. And it's the best addition we made to the house. The sunroom is a joy to have. We liked the design which is 98% glass and some aluminum. The roof is all glass, so you could sit outside in the rain and watch the rain come down and hit the roof panels.

I was riding in South Hampton and saw Four Seasons' showroom. My husband and I went in and we got our first sunroom. The one I have now is my second purchase. I like the sunroom very much. The quality is right. But the fan with the new one I got didn't really last that long and I was a little upset with that. Also, it's now leaking. But other than that, I've been very contented with it. I would recommend Four Seasons.

I got a sunroom and a kitchen from Four Seasons. It was their reputation and lifetime warranty that made me choose them. The quality of their work was beautiful for until now it still looks great. They came one time because the lock on the backdoor of the sunroom went wonky so they fixed it. However, I had an issue with the kitchen contractor basically because of laziness but everybody else worked their butts off and kept the place nice and clean. If I had to do something major like that again, I would go with them.

I saw Four Seasons Sunrooms work in our area so I visited their showroom and scheduled an appointment. I had them put a complete sunroom and their quality is good. It has been a long time that I had it done and it's still working. However, when I had a problem with one of the windows, they just fixed it and they didn't change it, but it's fine. It still doesn't work a 100% but it's doable. Overall, it was a good experience.

Four Seasons Sunrooms is a reputable and long-standing company so I got them to build me a room. It is about ten years old now and we've had almost no problems. I would recommend them. The only thing that I see as potential problem is some of the plastic stripping on the inside of the windows is beginning to turn color from white to an off ivory. But the white metal that the stripping is next to hasn't changed. It's an aesthetic issue and I was gonna contact them about it.

We'd been to The Four Seasons office on the highway and the salesman was friendly and knowledgeable. He came and brought the vice president of operations and they took measurements because our windows aren’t all the same size. They had to play a little bit with it to get the right match and they did a fantastic job. They made us a proposal and we took it as we liked it. The material was delivered in good shape, and everything fit. The sunroom has been put up and it’s still running good.

I've had the Four Seasons sunroom for 20 years and the quality of work I received was good except that when the installation team installed it, they didn't do a good job. There was a cracked beam and they didn't tell me about it. They came out and fixed it for me after it collapsed, when I had a snowstorm. However, they gave me a hard time with it.

We had what I thought was a conceptive meeting and I gave Four Seasons a deposit check. It was an excess of $3,000. Then I got a call from my credit card company, which is Capital One, and they said, “Can you verify that this is something you created.” Because it was almost $4,000 and they’re good about that. And then they told me what the bank was that took it or where it was posted and it was something that began with an M and I wrote a check to Four Seasons. And they called me like 4 o’ clock in the afternoon. I said, “I can call them and get it entered for you, but it’s late in the day. I’ll see what I can do.”

Four Seasons Sunrooms appeared to have a good product. The price was right and the quality of work was very good. The installation went very quickly, and the contractor appeared to do a good job. There were a couple of little hitches with the final product, but Four Seasons came back and took care of it.

Terrible experience. On 18 August 2016 my wife and I signed a contract with ** at Five Star Sunrooms, 14 Toledo Street, Greenville, SC 29609 and 401 W. Georgia Road, Simpsonville, SC 29681. We paid $29,000 on 18 August 2016. We were told the project would start on or about 1 November and be completed no later than six (6) weeks. Work started in early October and we paid an additional $14,500 on 4 Oct 2016.

I had a very good experience with Four Seasons. The guy who installed the sunroom was very good and thorough. We had it on the house since 1994 but then we took it away and then we put it back when we built a new house. It's very good, in great shape, and it's the same one. We enjoy it three seasons and it's great. People who come and see the room love it. I always recommend Four Seasons.

I've known Four Seasons Sunrooms for years and I’ve put lights in some of their sunrooms. The product I had from them came out nice but the only thing was that I have a couple of leaks in the roof. I told Four Seasons about it but they didn't follow up. I didn't hear anything from them and that’s about six or seven months ago.

We looked up sunrooms and found Four Seasons Sunrooms on the internet. They happened to be local on Long Island and we went with them. They subcontract and we had four contractors putting together bits and pieces of things. We started in February or March and weren't finished until the following Fall. At that point, we started having to call people back because there were leaks and other issues. They came and fixed things, however, I'm 68 years old and it wasn't fun. It was a year's effort but I love our sunroom and I'm thrilled with it.

In early 2000 Four Seasons Sunrooms installed a window in our ceiling. They put the smallest one they had which is 11 x 15. It was confined between windows that were sticking out and curved out in a chimney. So we were limited in one direction and then the other way to the property line. It's an extension of our dining room.

My wife chose to go with Four Seasons Sunrooms. The sales reps gave us the information about the job to be done. First off, we had them install a wall then we had the porch widened another six feet, and then we had the outside wall reinstalled a second time. I got one lock on the last door they put in that's not working properly, but I'm getting by with it. It's expensive but the work that they did was very good.

Expensive, but worth it. Thanks to Four Seasons, the most popular room in our house is now the Sunroom. Summer and winter it's where you will find our family. The quality and workmanship is superb. We couldn't be more pleased with Russell ** and his outstanding crew.

I heard from people that Four Seasons Sunrooms did the best and the glass was the best, which was in consideration since we have an entirely glass sunroom. My sister works for a company that makes glass so she had some familiarity with Four Seasons. We were able to visit the facility and do some picking out. The sunroom that we now have is gorgeous and it hasn't leaked.

Steve from Van Dolder's Home Team Owen Sound Ontario did a very professional job on my sunroom repair. It was originally built in 2002 and needed some upgrading. He came first to do re-caulking and siding and then returned to remove part of the wall and windows to resolve an issue where the caulking had deteriorated. Thanks. He did a super job and we love our sunroom!

Excellent company. Would like a removable insulated cover for winter and summer use to minimize high heat and cold. Otherwise it is enjoyable. Company was present when promised and completed when promised. This was a window replacement of a sunroom completed nearly twenty years ago.

So far I really love my sunroom. My deck was crumbling and needed replacing. I had always dreamed of a sunroom and my company came out and built the sunroom for me. The cost was a lot for me but it is well worth it. It was horrible weather, poured down rain everyday. He worked everyday and finished it on time.

I don't like to complain but I have lived in this house for 12 years and have tried to find someone to just come and look to see what need to be done to keep the sunroom for leaking but to no avail. I know the closest place to me is Haleyville, Al. I have talked to them and was told that when they had a job in Birmingham they would call and come by and look at it. I have had no call that I am aware of. The sunroom would be very nice if didn't leak and a few other minor details. Sorry for the complaint...

We had a Four Seasons Sunroom installed on the back of our house in early 2016. We have been COMPLETELY satisfied with the product as well as the custom installation by Oldfield Patio Enclosures (Lexington, KY). Everything was handled with professional attention and the quality of the product is amazing. We "live" in our new sunroom!

We contracted with Four Seasons Sunrooms for a sunroom, screen porch and a covered patio addition to our house. They showed up when they said they would. They were efficient, polite and very meticulous. There was no drinking, no foul language and only Sir or Ma'am when they needed to address us. They cleaned up afterward and left no trace when they were done. We are extremely happy with the product, the work and the attitude. Would definitely recommend them.

Now that winter is approaching, and the holidays are near, comfort and decorating has brought me so much happiness and cheer. No doubt it will be the envy and eye catcher of the neighborhood and at first you might say it's expensive, but really the glass alone is worth the money, and the design on the Victorian conservatory is breathtaking. I could live in that room alone and be happy. It's brought me so much joy!

Elite Remodeling added a sunroom to a cement slab on the back of our home, and we are more than pleased with the quality and work. Everyone, from the first to last person we worked with, was very professional and courteous. Friends who see our new room are impressed with it. We will definitely consult with Elite for future work on our home.

By now you've read enough terrible reviews to know that this company is a joke. As my wife and I read through them, we gasped and laughed at how many others went through precisely what we did. We should form a support group! I won't go through every bad turn and dead end we ran into in 2002 with you, other than to say that, in the end, we had CHUBB take over and it was they who sued the subcontractor until he had to go out of business. Yes, the main thing to know is that "Four Seasons" (meaning "Brian" who co-owns the company with Shaun Kennedy; the company is today a division of Latium USA) is simply a company in NY that manages contracts and has all parts... after the purchase they turn it entirely over to some local schmuck SUB-contractor.

April 27, 2006. My husband and I decided to add a sunroom addition to the back of our house. We decided to go with your Company Four Season. The size of the sunroom we purchase was x by x and the style was **. The total cost of the sunroom was $60,000. (Exclusion was steps on both sides, installing floor such as carpet, vinyl or hardwood flooring, sheet rock, sanding and painting the interior wall and installing the electrical). The cost of the sunroom was like buying our house all over again so we expected perfection and we got everything but that.

I purchased two sunrooms (at the same time) in 2012 from Four Seasons Sunrooms in Springfield MO. While the product itself is nice enough, customer service beginning from the time of construction and continuing to now is the worst I have ever encountered. Warranty repairs are not made, phone calls are not returned, appointments not kept, and the people who answer the phone seem to know nothing at all about the product or the business and simply promise "we'll call you right back". Which doesn't happen. I would not do business with this company again.

We had a sunroom built a few years back. It was built on the south side of our house. You can incubate chickens in that room during the summer. It never occurred to me that the salesperson should have told us not to get an all glass sunroom because of the heat. Well we tinted the windows which cost us a fortune. It helps a little but not much. Shades would cost thousands of dollars so the room is hardly used in the summer. We have leaks in the sunroom as well. I wish I could tear the whole thing down but that would be a waste of $30,000. I should have extended my kitchen and forgotten about the sunroom.

I purchased kitchen cabinets from Four Seasons in December 2015. I was won over at my first meeting with our Four Seasons salesman. He was charming, knowledgeable and had great ideas. He sold me on the turnaround time and workmanship of his company and quality of their cabinets. I was so impressed that I purchased that day. I was impressed and naïve. At our second meeting, the romance ended. I was informed by the project manager that the cabinets I chose were no longer being manufactured. Moreover, the turnaround time for delivery of the cabinets was double what I was originally told. But it was too late for me to walk away from the deal because my contractor was starting the following week.

Bought the Four Seasons Sunroom 3 years ago and it turn out to be a bunch of junk. Can't get the people from Sunroom of Nebraska to come out and do this room right as it's settling and now we don't even use the room. Roof leaks, window can't open plus other problems. We are taking them to court.

We purchased a home with a Four Seasons Sunrooms. Well it was summer and it was quite hot in there but that's what I expect when I go into a greenhouse. The rains came, this thing leaked from 20 places. As I investigated it further I found that the leaks had rotted out all the main beams that supported the structure. (It's on the second story.) Rot and termites. I had to restructure the entire second floor. As a contractor for over 40 years with all the right tools and skills I tore off the entire thing. My personal opinion is these things are trash.

Very disappointed with our custom built sunroom from Four Seasons Sunrooms out of Albuquerque, NM. My wife and I did our research and found the good reviews of Four Seasons Sunrooms to be good so we went with them since we wanted a custom built sunroom. Oh was we wrong. We had the sales rep/designer come out and give us information about our space. We did not give him a set price we just told him what we wanted and this is the results. We now have a sunroom with holes in the door in which you are able to see inside out where dust, insects, and wind is able to enter. We have a cooling/heating unit that will not heat the area plus very noises.

Four Seasons was hired to build a sunroom to enclose a hot tub in 2014. It is now Jan 2016 and the job was not completed or up to town code. They also attempted to intimidate me by insisting I sign a new contract or they wouldn't finish the work. Needless to say, I refused to be taken advantage of. They have recently stated that they refuse to complete the project and want the final payment.

We had a 440 square sun room by Four Seasons Sunrooms installed in 2008. It took several months longer to install than promised. We've had leaks since installation. They fixed them during the first year but it took numerous calls and visits over a 6-month period. For the last three years we've had consistent leaking. We've had furniture damage. We're contracting someone else to repair the roof as Four Seasons Sunrooms has not been responsive. The contractor that's going to repair the roof has shown me photos of the roof. The workmanship is absolutely terrible. I'm embarrassed that I simply trusted them to do a decent job and didn't inspect myself when it was being installed nor did I coordinate any supervision from a 3rd party. I've learned my lesson. Our experience with Four Seasons Sunrooms has not been good.

As stated by many, this company has no motivation other than taking your money. Our 4SSR was installed in 1999 and I have tried till I gave up to have the company fix the leaks. The company left the area, no phone, no help. Now the opening windows must be replaced since the cranks are all broken and you cannot order parts. It's freezing and sucking the heat from the rest of the house in the winter, and you could fry an egg on the counters in the summer. What to do with this $25K mistake? So pretty, yet so terrible.

Does anyone have issues with the efficiency of their Conservaglass? My room is brutal in summer and miserably cold in winter. Unfortunately the company has done nothing... Appts made but not kept and nothing but a lot of talk and I quote, "Gee this has never happened before", which is bull...

We had a four season sunroom added to our kitchen about 15 years ago. From day 1 the sunroom leaked. Contractor came out about 5 times to fix, then skipped the country. We had to replace the walls and floor about year 5. We had the windows replaced about year 9. We are now replacing the rotting walls and floors again. I have written so many letters to 4 Seasons they must have blocked me by now. I did get one response from them when they told me to try another contractor when my windows began to fog up. This sunroom is over half my kitchen. This whole business has been a bad dream, and makes me sick to my stomach when it starts raining. DO NOT GET A 4 Seasons sunroom.

Glass broke for no good reason, cost 1000.00 to fix. They do not back their product. And also have a chip corner of windows, the seal is broken and has been for years. They won't stand behind that. Really regret putting the sunroom in. Had no idea they would do this.

This was a nightmare from the beginning. From the day they told us the sunroom was "water tight". The next day it rained and buckets of rain came in through the roof where they had to build it up (the corner that met with the rest of the house). We called them to fix it multiple times and they would redo it and still buckets of rain would come through. Finally my husband redid it himself (he used to do construction) and it stopped leaking. After much debate he gave us $1000 off. Big deal. We have a glass roof and there's always a new leak springing up. Every year it comes from a different spot in addition to the slider where it always leaks.

We met with a rep today. The "lifetime" warranty is not. Turns out it is only for 20 years. We would qualify for a credit if we buy a very expensive replacement, but that same credit is not available if we only replace the failing glass. Which is failing from the inside out, with the sun-block coating that is between the pieces of glass peeling. Looks horrible. The heat in the sunroom is unbearable, even on an overcast day. This sunroom is an eye sore.

We had a conservatory built by Four Seasons authorized dealer (Mesko Glass) in 2008. Due to a design flaw the caps on the roof break whenever there is snow. Mesko did fix it for the first 2 years (first by using glue and then by drilling it). However the fix is short term and broke again after winter. Mesko says it's a design flaw and won't repair it any more. Four Seasons is aware of the flaw but they won't do anything about it. They don't stand behind their product. This is hardly what you expect after spending close to $50000 on the room.

The company did not perform to a proper commercial standard, tried to overbill us, and would not even warranty their own work. After changing the plans, without having a discussion with us, they placed much of the large new skylight under and eve of the roof, which was not in the plans we approved. They tried to tell us that changes to the plans without our authorization was ok if they deemed it acceptable by the project manager, who was rarely onsite. We then had to cut out the eve of our roof and we felt that we should only should pay for half of their $2400 fee they wanted to charge us for their mess up.

Before you consider doing business with any Four seasons Sunroom dealers, read this. Most people agree there are good and bad owners and sub-contractors in any home improvement industry. Well I am here to tell you that I was a sub-contractor for a Four Seasons franchise in Florida and it was worst work situation I have ever been in. It was a bad experience all the way around. I ignored a lot of "red flags" because of the "clout" of the long standing solid FOUR SEASONS name. I worked hard to produce the best product I could and just got deeper in their **.

2007 had room built. 6 months later small leak. Called contractor and main company. Put better flashing up. 2014 leak same area, kitchen ceiling repaired, kitchen wall all wet; bathroom ceiling dripping. Called Main Office, not their problem. Call franchise contractor who did work. Surprise closed up 2 years ago. 3/5/15 almost killed myself. Went out didn't realize leaking numerous areas, floor was a sheet of ice. Reading all these problems everyone is having we cannot legally do anything or can homeowners insurance go after them. 12x30 room cost me $60,000. I'm sure my original walls are nothing but mold and I can't afford anything more. The contractors that all of us hired represent Four Seasons Sunrooms right?

We got a Four Seasons sun room installed four years ago and enjoy it BUT during the winter we have huge ice buildup on the windows where water drips from the roof. I have to go out every day and use a hammer to remove it or water backs under the windows into the room. Has anyone solved this problem?

The company listed on my complaint Jan 2013 has resolved my complaint, paid me for my expenses and repaired problems I had.

Have you ever tried to order parts - hardware to replace damaged parts. I went through the computer search and the only thing they did was try to sell me one. Their system should more customer responsible. Maybe some day I'll get my parts?????

My wife and I have a life time warranty on our Sunroom. We are having problems with our door going into the Sunroom. The company that we contracted with is out of Business and we don't know where to go for any repairs that are needed. We have a loan though Enerbank and we still have to make payment to them with no one to help us. Can anyone help us? We have a lien on our house because the company didn't pay the Electrical contractor. We have tried to get other companies to come to our home. No one will come and help. Anyone who can help will be greatly appreciated.

Our sunroom has leaked persistently and we have trouble getting contractors to help. They make an appointment and don't show up.

I sent an inquiry on-line for an on-site estimation to build a sun-room at backyard. A phone call from their New York office followed the next day. An on-site estimation was scheduled for the following Wednesday 4-6 PM. I took time off from work and waited to 6:30 PM. Nobody showed up. Then I called the New York office ask for why. The gentleman apologized and re-schedule an appointment at 10 Am the following Saturday. Again nobody showed up Saturday morning. I had never dealt a business like this before. It's not worth of time to do business with them. Never!

As with many of the other commenters, the house we purchased 3.5 years ago had a Four Seasons sunroom attached. We absolutely loved the idea of the room and it definitely contributed to our decision to purchase the house. This summer we noticed a leak in the roof. We contacted a local Four Seasons dealer and requested a quote for repair. Before they would issue a quote, they required someone to come out and look at the structure which would cost $281 plus tax, but if we went ahead with the repair, we would receive a credit for 50% of that service call.

We are so pleased with our new sunroom from Four Seasons. The general contractor and franchisee Neal ** was extremely professional and helpful in designing a sunroom that would fit with our country style home. Neal kept us updated on the material delivery as well as making sure all work was performed as scheduled. The production manager and workers were all very professional, hardworking and efficient - plus did an excellent job of cleaning up on a daily basis. We are impressed with the quality and design and looking forward to spending a lot of time in our new sunroom. We would highly recommend this company and product to everyone. Thank you for such a pleasurable experience!

We've been waiting for "three" months to have our sunroom completed!!! The concrete has been laid (after 6 weeks) to this day NOTHING else has been done!!! We can't even get them on the phone!!! We started this project in June - it's almost Sept.!

Purchased Four Seasons Sunrooms Product for installation to start early April (4/8/14). The result was very poor workmanship, little or no supervision even though I had concerns the first day and communicated that to both the Project Manager and General Manager at vendor (Home Resort Living of AZ, Phoenix Office). Long story short: two failed electrical inspections, one electrical code violation (314.29) 3 punch lists by PM, GM and my own by multiple personnel and 124 days later (8/11/14) did I finally end up with a good not great patio enclosure. To get an acceptable outcome, I had to apply pressure through their financial partner and parent owner company (DreamStyle Remodeling in Albuquerque, N.M). The end result the Phoenix office and "their" personnel were removed from project and work completed by other personnel from Prescott office.

I worked in this company before, this was a terrible experience. You cant believe they still owe me money even I left there year ago. They refuse to pay my salary, commission and my expenses. I was a window sales, I really know how bad Four Season windows are. They are saying they make window by themselves which is not true, they buy window from somebody else. That's why their lead time is very long, usually more than 45 days. They don't have their own installer, they just hire some contractors. When the window sales come to your home, they will show you a pic of their big factory which they have. But you cant imagine there is less than 10 workers working in that factory, the factory is empty.

These men represented themselves as from Four Seasons Sunrooms and Windows. I have lost 12,000 to them so far. Who else was taken by these men? Or that company? Any assistance will be greatly appreciated.

Contracted with Four Seasons to build addition to my home. Paid company $15,000 down payment and financed the rest through Enerbank. Four Seasons completed about 60% of the room. Contractors broke my fence line and flooded inside of my house. Now Four Seasons will not return any phone calls and have cashed out with bank. If you want to be robbed of all your money - contract with Four Seasons Sunrooms. They will take your money and run.

At first I was very pleased with the representative that came for free to look at my house and give me an estimate on installing 3 windows. But that QUICKLY turned into a disaster after I politely rejected the estimate and decided that I wanted to go with a local contractor. I was told that if I signed on the work within 30 days, it would be $6,700! I considered that incredibly overpriced, but politely said "No thank you, I do not want to do that." After the representative left, I discovered that this company is a huge business based in California and once they had my phone number, they called me 30 times in one week. Even after I answered their questions about why I did not accept the offer, they would not take me off the call list. I asked 4 different representatives to please take my number out of the system and they said they would. But they are still calling me from Lafayette, CA. I jump every time the phone rings because I am waiting on a call back after a job interview. I can't take it anymore. Please, Four Seasons Sunrooms, please stop calling me!

Had winter storm damage. Prior contractor went bankrupt. Called Four Seasons corporate office, no answer. Went to new Four Seasons contractor in Bristol, PA, wanted to charge $500.00 for estimate. Emailed them photos of my room, never returned my calls for 3 weeks. Gave contract to Champion, they came out for free, had original problems with zoning inspections and original contractor who went bankrupt in 2008 in Tullytown PA, their advertising overrated.

The first crew that came out from SRD of Lincoln were totally incompetent. They destroyed my deck and property while attempting to build the sunrooms that they had to get a second crew. They came and they had tear the sunrooms down and start over. I am really disappointed in the quality and workmanship. The sunrooms is extremely cold and the product is poorly designed. I wish I would have done some research before buying. I am afraid now I have a sunrooms that is poor quality and it can be used only 6 months out of the year. This was major financial commitment and I am now afraid I may have to tear it down at my own expense and redo the damage to my home and property.

We bought our Four Seasons Sunroom through a franchise in Dublin about 8 years ago. This man passed away about a year after we bought it and no one has taken over the franchise in Ireland. We paid more for it than sunrooms generally cost as we believed their guarantees that it would not overheat in summer or get very cold in winter. However we found that our sunroom does overheat in summer and is freezing in winter. We could put up with this but we have had constant trouble with a leaking roof. Despite emailing the company in America several times for advice on what to do about this we have had absolutely no response. We are now at the stage where our only option is replacing the roof with a solid one. I am disappointed in the product and to find their after sales service to be non existent and I would therefore not recommend them.

Purchased a sunroom which started out wrong. First there was the delay in getting the project started. The company sent out contractors which was not their own and they (contractor) had made the statement that they had never installed one like this. The room has been making a popping noise and now the windows are hard to open and close. The screens on two windows do not fit and have gap between the frame on the building that a large bug could walk thru. The main frame of the room is cracked in two places. The door has become very hard to close and lock. We had a hailstorm prior to having the room installed and they (SD of Ne) would send out their crew to replace the shingles. I Find out that the crew was another subcontractor and installed the shingles wrong. I complained to the company that made the shingles and they came out and said that the shingles were good but not installed right. Tried to get SD of Ne to come out and make it right. No such luck and this has been going on for 2 years.

During very intense rain storm, the glass ceiling is leaking. We had the sunroom installed about two years ago in late 2011/2012 and received good service from the installation crew but virtually no response to construction questions from the management. I would recommend the construction crew and give them a great rating. I have contacted the company and left messages with the receptionist two times. I have contacted them by phone and left voice mail messages two times and I have asked them to contact me via their website. This all began on Nov. 28 '13 and as of Jan. 16 '14, I have yet to be contacted by either Four Seasons Sunrooms of Barrie, which is owned by Kempenfelt Windows and by the Four Seasons Sunroom Corp.

We inherited the sun room when we purchased our little mountain home 18 months ago. Honestly, it was one of the main reasons we fell in love with the place. It not only added square footage and a beautiful dining room, it allows sun into an otherwise dark space as we are in a forest setting. Two months after moving in, the roof begins to leak, compromising rugs and furniture. We called the home office immediately and were referred to the nearest franchise (the original installer was no longer in business). Same thing happened as others have stated..."We didn't install it so we don't work on it." Home office stated that since original owners did not maintain any warranty that they are under no obligation to do anything.

In 2006, we had a sunroom installed. A couple of years later, we were at home when we heard a loud noise. Being dark out we could not see that an outside pane of glass had shattered. Our local dealer told us it must have been something that flew into the glass to break it. We knew it was BS but we ate it and paid over $300 for shipping and labor to replace it. Fast forward to 2013 and another window has shattered. This time, it is an inside pane and I was the only person home so I know nothing touched the glass.

We had a 21-foot-wide by 10 foot Four Seasons solarium installed on our second story above the kitchen in 1985. It was wonderful on sunny winter days, but there were problems. The cords for the roll-up curtains with automatic controls didn't stay in their tracks. There were little leaks. We ended up having to get rid of the curtains. We had the entire solarium re-glazed with low-E glass, trying to control the leaking and to deal with excessive heat gain when the curtains were gone. Then this year we realized that the entire wall below the solarium was rotten. Water had been channeled down into two or three areas and had eaten away whole 2x6s. We are in the process of removing the solarium and replacing it with an ordinary sunroom with a normal roof.

My job cost over $76,000.00 and in my entire life I never have been scammed like this before. I am 61. The whole job was wrong including pitch on roof (water sits on it all day), roof leaks like Niagara Falls, sometimes 1-2 inches on floor - leaks where roof meets glass enclosure, sliding glass doors do not close properly, need Hulk Hogan to close, Water damage to walls (completely destroyed), roofing leaks caused by improper installation (both totaled $6700.00). The workmanship was by far the worst that I have seen. My repairmen could not believe their eyes and felt I was really ripped off and should sue.

Cancelled a contract well within the cancellation terms of the contract (29 days). Many emails and calls, I cannot get my $3,000 deposit back. Nobody is returning my calls.

My parents' windows leaked after they were installed. I spent 3 hours leaving various messages for the Service Department, the man who handles windows, and even the Community Affairs specialist. No one contacted me back. It was as if they had their money and they were through with us. Never again!

My wife and I live in Sussex County, NJ. First of all, I would like to say that there may be people out there who have had a good experience with Four Seasons. Being satisfied, there would be no reason for them to seek out this website and write about it. Having said that, here is my story.

The workers showed up late one hour and a half. They did not have the tools required to do the job and even borrowed a pencil from the homeowners. They did not insulate around the windows. Two windows were manufactured the wrong size. With three windows that go side by side, the grids do not match. There was one window sill damaged, damaged drywall around each window opening, and damaged wood frames. They were cut uneven and too deep. Gaps exist around new windows, which the company, Four Seasons, intends to fix with caulk. Carpeting was stained with unknown black substance and will not rub off.

Mario also came to my house after SSS asked for $200 cash. I was told if I didn't go through with being able to get a new sunroom, I would get my money back. It has been 6 months and I can't get my money back. This company is unscrupulous! No one should ever go through with an estimate from them. I read all the reviews and one bad story after the next.

I purchased a Four Seasons Sunroom (in 2000) with glass roof and wood interior on the second floor, over a straight eave sunroom on the first floor, from Bondville, IL. I have had nothing but problems from the day it was finished. It is not attached to my home correctly. It is something I had to hire a contractor to reinforce since I would have to rebuild to fix this problem. The windows were not installed correctly, flashing problems, etc., causing me to have to replace all of the windows on the second floor sunroom. They allowed so much water to come in that the floor rotted out. I had a million ants crawling in the corner of the wall due to the wet wood. The carpet that I had just had installed is ruined from the black off of the rotting wood. The new windows cannot be opened because they will not line up to close them. It is a problem that evidently cannot be fixed either.

I met with a salesperson from Four Seasons in Long Island, NY. His name was Mario **. I needed to get an estimate to replace the glass in my existing Four Seasons sunroom. He measured everything and after his demonstration, he wrote the estimate for me. It was $19,200 just for the glass! It is not a big sunroom. I told him I would need a copy of the estimate to show my brothers, who also owns the house with me. He said he can't give me the estimate. Then he said if I give him $200 cash, he would! I said I could give him a credit card and he could call it in to the office. He said they don't take credit cards at the office for estimates. Then he told me to mail him a check to his house and make it out to cash! He later sent me a text with his home address and called two times to see if I mailed out the check, which I did.

I have a leak in the roof of my Four Seasons sunroom. The franchise owner refuses to repair the work, citing he is not responsible. They contract the installations. How can they be responsible for work that another person completes? However, he has not come to see or even evaluate the problem. If you are having thoughts of building a sunroom and live in the Springfield, MO area, save your time and effort. Use a different company. I used the Four Seasons Sunroom of Springfield, MO and am completely dissatisfied. I am waiting for the corporate office to see if anything can be done. I did learn a lot of excuses today from the owner. The previous owner is bankrupt, has a failed marriage, was a bad manager and various other profit-related issues that would prevent him from accepting responsibility for poor workmanship.

"I'll make it simple." This was the slogan constantly used by the savvy salesperson from Four Seasons Sunrooms, independently owned and operated by Arroyo Enterprises, Inc. in Florida. In speaking, it was all we had dreamed of for the last ten years, and finally we made our initial $5,500 deposit securing the start of the construction. "I just finished an $86,000 deal which came out beautifully." Then, my husband read some reviews, 59 to be exact, and all advised to run! We were distraught and flabbergasted and so concerned that we immediately called our trusted salesperson and requested he provide us with the address, a visual proof of that latest project to ease our mind.

We hired a local Four Seasons Sunroom Dealer/Home Renovator Contractor to add 4 dormers and a balcony to my home in early 2011. He started in April 2011 and completed the job 10 months later in February 2012. They took a very long time to complete the job and disappeared for weeks at a time to go do other jobs. So in the meantime, our house was torn apart and a mess. If I tried to call or email the builder, he would not get back to me for sometimes more than 3 weeks. When he did work, he sometimes would only work for 1-2 hours and then disappear for days or weeks. When I was able to confront him on this issue of taking so long to complete our project, he always promised to finish faster but of course never would.

If you are considering Four Seasons Sunrooms for your home, run away now! Save your money and sanity. My overpriced and ill-advised sun room leaked from day one. The doors don't close properly. The sliding windows don't slide to a close. Shoddy workmanship caused one of the very expensive curved windows to shatter. Customer service couldn't care less. I wonder if they check their reviews.

After reading the reviews of their shoddy workmanship, I think that I'm one of the lucky ones. But I only wish that I had read these reviews before I gave them $6,000 as a deposit for a new sunroom addition. Because if I knew then what I know now, I would never had even talked with Four Seasons Sunrooms. After receiving my deposit of $6,000, Four Seasons informed me that the sunroom was going to cost more than they quoted. I told them that I wasn't going to spend any more than what was quoted and requested a refund of my deposit, that was 6 months ago. I haven't received one penny back and every time I call, they put me through to Jennifer ** or Lori ** who both see my caller ID and don't answer the phone.

The New England Four Seasons Sunrooms company has agreed to rebuild our sunroom. Will you please remove the complaint that I posted? Thanks.

I had a Four Seasons glass conservatory built with knee wall under the window sills. We noticed the wood rotting after 6 years and had it replaced. But after 8 years, the rotting is so severe that the sunroom needs to be taken down. The architect who designed it neglected to include any flashing so that all the rain seeped in under the window sills and rotted the wood away in the knee wall. This sunroom cost $68,000 and has a hot tub, lighting, heat and air conditioning.

Solarium or fish tank, where is the warranty? Poor warranty repairs extend to Canada as well. My solarium has been leaking for a few years. Unfortunately my installer developed cancer and had to close his business and my warranty disappeared with him. The parent company or other franchises are not bound by warranties from original installers. Your warranty is only valid as long as your installer is in business. I have been waiting for three years now for the closest franchise to come and resolve my problem. Now, after sending them my warranty papers, pictures of my leaking problem, and letters that I have sent to the company, they have sent me a quote for $3,500.00 to repair the problem having never been to my residence, and this I have to pay in advance. My advice to anyone wanting to purchase a solarium, stay away from Four Seasons. Read the fine print. Limited warranty is shorter than you think. Don't be fooled by the size of the ad or a fast talking salesman. Buyers beware. Expensive lesson.

I bought the house with an existing Four Seasons Sunroom addition four years ago. The leaking in the sunroom started the second year. I called the service department of their branch office in New Jersey (the only number I could find on internet at that time) and left two messages indicating that I only needed some technical instructions so that I could try to fix the leak myself. Nobody called me back. So, I tried to fix it using silicone caulking. That's when I found out that the former owner had already had and tried to fix the leak problem in the past. Silicone caulking worked in one spot and leaking started happening in other places. Every time it rained, I had to place some container underneath the leaking spots. It had become a big headache.

We contracted Four Seasons in Lee Summit, MO to do new windows and siding for my mother's house. When the installers arrived, I noticed the windows they were installing weren't the same as the samples I had been shown, and were of a much lesser quality. When I contacted the company, they placed me in touch with the owner. He was very apologetic and offered to order what was specified. Instead, we chose to go ahead and go with the double pane windows instead of the triples at a discounted price. Had I not been there to oversee the installation, we would have been charged the triple pane window cost for the doubles that were installed. So far, the windows have been acceptable.

Sales people were delightful. Our dream room came true. We were assured that even though it would be built on the sun side of the house, we would be very comfortable, no shades needed - a wonderful way to spend our golden years. This is what we got: a slanted floor, paint that constantly peels, a roof repair (at our expense) because the flashing was not properly done and the list goes on. After repeated calls, we were told that our problem was because I cooked too much. Where would they like me to cook other than the kitchen? This company is from Marshfield, MA.

In 1990, the internet did not exist as it does today and consequently, I didn't have the information which is on this site; otherwise, I would not have a Four Seasons sunroom on our home. Fortunately, we had a good primary contractor when our home was built and therefore the sunroom was attached to a sturdy wall and a good foundation with good hot water in-floor heating. Because of all these reasons, we have not suffered from many of the problems other Four Seasons sunroom owners have had. Nevertheless, our Four Seasons sunroom has been a constant problem for us. Right from the get go, the glass cartridges failed, usually two or three each year. We would have the local agent replace the units as they failed. Even though there was a warranty on the structure, Four Seasons never honored it, leaving the cost of glass replacement on our shoulders. Finally, we simply gave up spending good money after bad.

The Four Seasons contractor called Atrium and the corporate office did not follow up. The contractor made multiple mistakes in design and measures, delayed installation, and then finally, just dropped the project in midstream.

A nightmare since October 2009. The patio was finally completed in March 2010 and after 1 year, discoloration appears on the white eaves. Leak is going through light fixture. It's just getting worse. Every time I call the corporate, the lady in charge of the consumer affairs is out for the day. Living in Florida and still under a hurricane season, there are no measures taken to quickly fix the leak.

We purchased a Sunroom but after it was installed, it immediately began leaking and has leaked (now floods) with every storm. I was blown off and ignored until the company changed hands and was basically told to drop dead. I spent over $60,000.00 with this company and expected more but only received a cursed flooding mess for my trouble and money!

We purchased a patio room from Four Seasons on Knoxville about five years ago. Less than two weeks after the installation, the roof began to leak and we had water seeping in under the door frames. Mr Jim ** the owner, sent installers back out to add more caulking, but this did not address the problem at all. The roof continued to leak. He then decided that this was a drainage issue and therefore our problem, although we'd discussed drainage, location options, etc. prior to installation.

I had Todd come to my home to give me an estimate on re-glazing and doing major repairs to my sun-room. I gave Todd the original blue prints for the sun-room to make it easier for him to give me a quote. After receiving the quote, I decided to get a second quote from another Four Seasons dealer who was $4000.00 cheaper. When I notified Todd that I was not going to need his services, he was not pleasant on the phone and refuses to return my blueprints (which he agreed to) or respond to my e-mails and also the e-mails sent by the other Four seasons contractor (David at London Ontario ) who did the work. What can I do to get my blue prints back? Thanks in advance.

I paid over 10,000 dollars for this Sunroom and I have had so many problems with the room leaking water when it rains. It has damaged my wood floors, existing ceiling to the room, the ceilings have water coming down the sides when it rains. It is so cold in this room in the winter and very hot in summertime.

Just barely 5 years ago we decided to add a sunroom onto our house. We went with Four Seasons, knowing of the name and what they do. However, since the room was done, we've had nothing but problems. For the cost of the room which was $35,000, it was not worth that much. I feel we've been taken and left with a room that is falling apart already.

We had a Four Seasons Sunroom put on our house and we paid $20,000 for it. I love this room, however, about 2 weeks after it was put up, it began to leak! We made numerous phone calls to the local company. They would not return phone calls and did not follow through on things. They would come out and look around and tell us that it was condensation. So we tried to accommodate for the condensation (of which we were never told that condensation would be a problem or be this bad). We have normal humidity in our sunroom but it continues to leak. The general manager finally called us back after not getting what we needed by Shawn who oversaw the building. He was arrogant and a complete ** basically telling us that we are nuts, that these rooms don't leak.

Order was placed with stipulation they would file necessary association approvals required before installation could be made. Nothing was done and order was cancelled. They agreed to cancellation and promised to return deposit. That has not happened, and numerous phone calls with messages have not been returned. I am out my deposit of $1000.

Goodman is (was) a franchisee of Four Seasons Sunrooms. We contracted in late October 2008 to have a sunroom remodeled to add a gabled roof and have interior and exterior refinishing of the sunroom. We were promised the work would be completed in five weeks. It took over six months and only after repeated phone calls. I have photos of what Goodman claimed was finished work, when it was obvious that the exterior work was not complete. We finally had a "finished" sunroom in May 2009. During the recent heavy rains, we discovered that the new gabled roof over the sunroom leaks quite badly, so much that we have contracted with a company that we used on another house (a company we trust) to have a complete new roof installed on this house. The flashing for the new gabled roof over the sunroom was never properly installed.

Three years ago, we contracted Four Seasons Sunrooms to build an addition to our house. They had to replace their general contractor three times during the building of our 288 sq. ft. room! They couldn't get approval because it was done incorrectly, so they had to send builders from New York to tear down the structure and start over. That was three years ago. The guys from New York were professional and courteous, much unlike the workers they have here in Texas. But once the New York workers left, the Texas guys here never completed the final touches. (The roof is not properly sealed and ants are getting in and eating the styrofoam roof. And the gutters have never worked properly. The rain just pours right over them hitting our glass).

I purchased a Four Seasons sunroom in August 1996. It is approx. 13' x 13' room. By 2008, 5 glass panels failed. There was water leakage/condensation inside of windows, waviness was visible between panes of glass. I wrote to the warranty co. & did not receive any response. There is a 20-year limited product warranty. So I called Four Seasons, Eric **. After about a month of trying to get them to return my calls, they sent someone, Mark **, to look at our glass.

The sunroom has been a constant source of leaks and mold growth since it was built in the last 12 years. The windows have recently been discovered to have a manufacturer’s defect. The sill, instead of being wrapped in aluminum during fabrication, has a seam of plastic and aluminum that has separated on all the 14 windows as a result of temperature and normal movement, opening up a gap allowing water to pour into the wood sill beneath the aluminum and plastic covering and rot the wood sills beneath as well as causing damage to the walls. It’s a real nightmare and is absolutely a mistake in the manufacturing process. I didn’t realize until the sills began falling apart on a couple of windows that the entire room was affected.

I installed a $70,000 top of line sunroom from Four Seasons Sunroom in Summer 2007. In the beginning, there were few leaks, but the contractor for Four Seasons Sunroom in Los Angeles Ambiance Additions did a great job and repaired it right away and no further leaks ever since. This Summer (2009), I went on a seven-day cruise and upon return from the cruise, I discovered one of the side double pane glass panel's interior panel were shattered and spilled glass chips all over my sunroom. I called up Four Seasons and Ambiance Addition to question why the glass has shattered all by itself and learned there was a defect in some of the glass panel and it has happened to other people in the past too.

We purchased a single glass wall to enclose a patio area at a cost of over $14,000. At the time of purchase from their salesman, Walter **, we were deciding whether to pay the first installment by check or credit card and decided to pay by check. Nothing was said at that time that the price would be different for credit. We were also told at that time that the warranty would cover everything, including glass breakage if a rock was thrown at the glass. Before work began, Mike came to the house to talk about the installation. We informed him that we had a post tension slab that couldn't be drilled into and he argued that the patio area was not post tension, he could tell. A call to the builder while he was still there, confirmed that it was post tension and he said that they would come up with a way to mount it without drilling. We also spoke of how we wanted the glass configured. He told us that he would send us plans to approve.

We purchased a 4 Seasons Sunroom to be used all year and in every season from the Window Replacement Company. Installation took several months. The room still leaks after representatives from the company have been to our home on several occasions to repair and now we have mold presence in the room. When we purchased the room, we were told it was going to be hurricane proof. When we purchased the room we were told the company did not do any electric work and that we would have to pay another contractor to complete the electrical for the room. We had a tile floor with heat coils installed that worked when the room was initially completed for a couple of times but after the water leaks began, the floor no longer works. The flooring company is blaming the sunroom company. The sunroom company claims that there is no way water could have damaged the floor. The electrician is blaming the sunroom company for the electrical not working. In addition, the owner of the Window Replacement Company has told us that they do have electricians who could have completed the electrical work. Phone calls are not being returned. Water is still leaking and now the drywall is damaged, mold is present. Everyone has been paid for their services and we do not have a safe or healthy all season addition to our home that we can use.

I had a Four Seasons Sunroom put in 3 years ago, and ever since it has leaked. Bob Showers went out of business. I contacted Four Seasons and they recommended Solar Therm to fix it. They came out and said they fixed it, but it still leaks. I called Solar Therm back. It started January of 2009, and they still have not returned phone calls. I was charged $11,000.00 to fix this sunroom. I called Four Season and got the brush off. They will not call back. Finally, this Elite Builders call and said they could fix it. They charged $1,000.00, caulked the roof here for 3 hours, took the money and ran. The room still leaks. Now Elite Builders won't return phone calls. This sunroom is a piece of crap. For 3 years, it has been empty because it's leaking and I have to keep replacing carpet.

This purchase has enraged me to no end. First, the president of the company came to my house and demonstrated what these rooms will do and how energy efficient they are. Well, I found it all to be baloney. These rooms are no more than an awning with windows attached. In the winter, we have to put up insulated panels over the space where the door and window used to be, because it is ice cold in there. Yes, even with vents run from the furnace to the sunroom. About the same happens in the summer except, of course, it's hot as Hades in there.

Basically, we had a nightmare also with this sunroom. If anyone would like to contact us, please do so. My husband and I are getting ready for a legal battle and we were wondering about a class action suit as the corporate office. You have my phone number.

Remodeling Specialists out of Sioux Falls, SD installed our sunroom in the fall of 2003. The crew put in the walls but the glass for the ceiling was the wrong size so they had to wait for it to be re-sent. When it came, they said it was the new style roof. We assumed they were trained to install it (never assume!). When we discovered the sunroom was leaking in 2005, we contacted Joe Reisch, president of Remodeling Specialists. He said he would be down to take care of it. It took several more calls but he eventually did come down and did some caulking but it didn't solve the problem.

I wanted a sunroom in my backyard. I got a price and gave them $1,000.00 deposit. I have 3 days to cancel. On 10/23 I called to cancel. The next day recording says closed until New Year. I called on the 2nd and 3rd, and left messages. No response. Then finally, Miss Britany answered and told me to call the cancellation dept. I left messages twice, but nobody returned calls. Finally I got Mr. Mike **. He promised me to look in to it and will call me back. Never happened. I tried to reach the Mr. James **, the sales manager, but no answer. After a couple of days later, Mr. Mike picked up the phone and told me Mr. James is no longer with them, and he cannot return my deposit. I have to buy something else from them to get my $1,000.00 back. I said, "I lost my faith in your company. Please send my deposit back." He said he has no deposit.

I ordered $4,000 worth of windows to complete a sunroom. I was told it would take one day for installation, but ended up taking four days to finish (over a three-week period). Two installers showed up in an unmarked wreck of a pickup truck that leaked oil all over the pavement in front of my house. They then attempted to hang a 600+ pound window on the second floor without the proper equipment/scaffolding and without enough manpower to properly lift one of the windows which resulted in the installers breaking the bottom frame of one of the windows.

I contracted with this franchisee of Four Seasons Sunrooms in March of 2007; it is January of 2008 and he walked off the job with two Montgomery County failed building inspections, and all work totally inferior. Sunroom must be torn down and rebuilt!

Poor quality materials were used. They tried to cut corners to save expense. The whole addition was a fiasco; it had poor planning and our attorney advised us Ray's should have obtained building permits which they said we did not need.

Our sunroom was installed in 2002 and had many leaks from the start. We had them come out numerous times and all they did was caulk the panels. After the warranty ran out, they refused to come back and fix the problem. Since the problem was from the beginning of the installation, the warranty shouldn't matter. It was never fixed from the start. We sued in 2006 and they agreed to fix the problem that the architect said was the problem. Turns out that the architect was wrong. The room still leaks steady and we have no resolve since we won our original lawsuit with full dismissal. Called Four Seasons and someone came out and looked at the room and said that all the panels had to be removed and re-caulked at a cost of $7000.00. Why didn't they do this from the start and why did we have to sue to get any action? I think they knew from the start that they should have removed the panels and re-caulked but wouldn't because of cost. I think they acted in bad faith from the start.

We have a water leak in one of the ceiling panels and also water is coming in where the house and the sunroom connects. I had three roofers to look at the job and they state that Sunroom did not come down far enough with the shingles nor did the put a drip plate in. We als got a large amount of condensation and when we called them they said that is normal. As we looked behind the siding we noticed that there was no insulation and they charged us for insulation.

I have sent certified mail to Stephen and the Consumer Affairs office in Holbrook, NY. To date nothing has been done. Now the leaking is happening all over the room. For this to be a warranty for life product Four Seasons does not keep up the same spirit they have when they are selling this product. If I had to do this over again it certainly would not be with Four Seasons. This was an investment to add this addition on my home so that it can leak constantly.

I called them and it was inspected April.9th, Today is April 15. I still not hear from them.

Sunroom was poorly constructed. Numerous leaks have appeared, and water is seeping into kneewall and below floor and ceramic tile. Foundation and glass structure is uneven. Contractor has attempted to fix numerous times via caulking, but other contractor and engineer say it is poorly constructed from the bottom up. More information posted at: http://fourseasonssunrooms.ws/ Even though manufacturing company and contractor claim independence, the contractor is the required vendor for the region, and parent manufacturing company allows promotion as their installer for the region: http://www.scaparo.com/

Sunroom was installed, but never finished. We pointed out leaks to the workers, and never heard from them again, until 2 months later when we got the bill for the last 10% installment. I called the company and advised them that I would pay when the job was completed. They installed the wrong door, the room leaks in at least 3 places ( I have pictures and witnesses), the electrician wired up the lights incorrectly, the outside light doesn't even work, and damaged the wall putting his conduit through, which was never repaired. Drywall installation was shoddy, 1/2 gaps between the drywall and the trim, flashing was never completely installed, missing a window screen, which I did not allow them to install as it had a hole in it, missing parts of the window handles which was pointed out to the job manager. 1/8 luan was tacked underneath the sunroom, and is falling off, and the heating unit does not operate properly.

Four Seasons continually promised to us that this buildout would take ten days or less and they were a big company who has a great reputation and they guarantee their sunrooms for life. So far our biuldout has taken over a month! The project is now deserted while we keep hearing that next week they will finish. This has gone on now for four weeks.

I signed a contract on Feb 7, 2006. Weeks later when the design arrived in the mail, it was not even my house, I called and informed them and months and many phone calls later they came out to take another look, weeks later gave a new drawing, which was problematic architecturally. They made another attempt to correct the issue but by this time I was not convinced it would work and did not want to spend more money with this company.

The Four Seasons sales team gave me the name of the only installer in my geography that was a licensed Four Seasons Sunroom installer. I signed a contract for a sunroom addition to my home to be on a second story.

four seasons sunrooms by warren in niagara on the lake, ontario canada was very good at selling this sunroom and expecting the money. when they put up the sunroom it leaked around the bottom and finally after many attempts at caulking they had to take the whole thing down and put it back up. it solved the problem and i was very happy. finally they came and put the siding on it and ever since then the condensation inside is so bad that it drips and puddles all over the floor. bill never returns my phone calls and the solutions that he came up with did not solve the problem. it is a very expensive sunroom and this should not happen. this is part of my living room and its the same temperature.

Back in 2003 we purchased a Four Seasons Sunroom, we spent about $35,000 on it so it wasn't a small purchase. It was completed in November and performed flawlessly until it snowed. When it snowed, it leaked like a sieve - we had ice forming on the inside of the structure and huge ice buildup on the outside. Thank goodness we hadn't yet had the pine flooring put down. In spring they fixed it, (or so we thought) they found that the gutter was misinstalled and was caused an ice dam to form. So we installed the floor. Winter 2004/05 it snowed again (pretty predictable in our part of the world, it does it every year in winter) and unhappily the sunroom leaked again.

I am a single woman who has always dreamed of having a Sun Room on my lake front home. I contact Four Seasons since they appeared to have a good reputation. Roger a salesperson assured me I could have a hardwood floor in the sun room as there would be no condensation. In fall of 2002 I had a Four Season Sun room installed on my home. During instalation the panels were installed wrong leading to an argument with the contractor, Jay. This issue could not be resoved before winter prevented construction. During the cold weather condensation started. The bottom four feet of the panels were covered with condesation that froze. The sliding doors were frozen shut and I could not open them. The floor had water standing up to 1 deep and out a foot from the walls.

My wife and I contracted with Four Seasons on April 4, 2005, giving them a substantial downpayment. Today is November 2, 2005 and only because of several insistent phone calls from me has any work even begun. Phone calls go unanswered. They simply DO NOT return phone calls. The receptionist who picks up the phone says there is no one in who can help me at this time, but my phone call will be returned as soon as possible. Only after I threated to call the Better Business Bureau does anyone indeed get back to me. This has been the case over and over. It's simply unbelievable.

From day one they installed the Unit we had a small leak. Last July we had a major leak and we called for service. They sent a technician to look at the problem and scheduled for repair service. The secretary called and canceled the appointment and never rescheduled. Numerous attempts made by us to have service including calling the head office. The secretary cursed us because we complained to the head office. She said that now she will not talk to us. The owner Al got involved and said he will take care of the issue. As of today we never heard from them.

The first complaint was the door leaked with rain, snow etc. They did finally get new door replacements from Four Seasons. The door handles on the doors kept falling off. They never did fix them, finally had to call a locksmith so they didn't fall off, now the lock binds up and is very hard to lock. In the meantime, it leaked. Brian from Professional Glass and Mirror came out and looked at it and said must be my house roof, they always were. I had an independent contractor come out and look and he put in more flashing up under my shingles and said the roof was fine. Still leaked. He came out and caulked the roof of the sunroom again after talking to Four Seasons 1-800 number. They informed him, they did not fix any problems, that the installer did. The installer has basically gone out of business, as he told me to get someone else to fix it. So basically I am paying to have someone put a roof over the top of the roof of the sunroom to keep it from leaking. This is very poor and shoddy instalation and service, I would never recommend one to anyone!

We purchased our home in March 2000. I was a previously owned home and the owners had put in a Four Seasons Sunroom. We originally looked at the house in January and upon first impressions the room looked okay. In the Spring of 2000 we noticed that one of the windows seemed to have condensation on it, it was actually in the window pane, it looked like the seal broke.

We purchased a sunroom. When we called them about problems with it, they would not return our calls for months. When they did call and visit, we found out they do not back anything. They did not install it properly or finish it. Pretty much brushed us off.

I bought my townhome approximately eight months ago. Since that time I continue to have water leakage in the sunroom. Although the perpetrator was here twice in seven months and could not locate the source of the leak, my numerous calls to him usually go unheeded, or scheduled visits are not carried out. I do not receive a courtesy call at these times, therefore waiting all day in vain.