Best Flooring Companies in New York, NY of 2026
National Floors Direct
Empire Today
Make Ready NYC
+1 more
Best Flooring Companies in New York, NY of 2026
Nearly four in five New York City housing units were built before 1980, and some still sit on original oak parquet. We researched the top independently owned flooring companies in New York, plus national brands that serve the five boroughs, to help you find installers who know co-op rules, sound requirements and prewar subfloors.
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To find the best flooring companies in New York, we analyzed aggregate rating data across major review platforms, giving more weight to ConsumerAffairs reviews than third-party reviews. Read our full methodology below.
Compare the best New York flooring companies
| Company | Customer rating | ConsumerAffairs Score | Free in-home estimate? | Time to installation* | Year founded | Location | |
|---|---|---|---|---|---|---|---|
![]() National Floors Direct | Learn More | 4.6
2,327 reviews
2,327 reviews
| 9.2/10 | Often just 1 day | 2005 | 13 states and D.C. | |
![]() Empire Today | Get Pricing | 4.5
10,648 reviews
10,648 reviews
| 9.0/10 | Usually in 2 days or fewer | 1959 | Nationwide | |
![]() Make Ready NYC | Write a Review | No rating | 9.6/10 | Same week | 2013 | 203 W. 87th St., New York, NY 10024 | |
![]() NYC Floor Pro | Write a Review | No rating | 9.5/10 | Within 1 week | 2011 | 238 E. 60th St., Second Floor, New York, NY 10022 | |
![]() Verrazano Flooring Co. | Write a Review | No rating | 9.4/10 | Call to confirm | 1988 | 4901 2nd Ave, Brooklyn, NY 11232 | |
![]() New York Hardwood Floors & Supplies | Write a Review | No rating | 9.0/10 | Call to confirm | 2002 | 60 12th St., Brooklyn, NY 11215 |
Flooring in New York, NY Buyers Guide
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In this guide
Radiators bake New York apartments dry all winter, then summer humidity swells every board, and the neighbor below hears each footstep. Add co-op alteration agreements and 100-year-old subfloors, and flooring installation here takes even more careful planning than usual. We'll cover everything you need to know about costs, materials, permits and timing.
Key insights
In New York the salesperson rarely installs your floor, so confirm who the crew is and that the company holds a DCWP license.
Jump to insightFlooring in New York usually runs $5 to $20 per square foot installed, with carpet at the low end and solid hardwood and tile at the top.
Jump to insightEngineered hardwood gives co-op and condo owners real wood that stays flat through the heating season and works over concrete.
Jump to insightHow to choose a flooring company in New York
To choose a flooring company in New York, confirm who will actually do the installation, vet the crew's experience with your specific material and get itemized quotes from at least three companies. The stakes here are real: a crew unfamiliar with prewar subfloors or co-op board requirements can turn a straightforward job into a costly, drawn-out dispute.
1. Decide what kind of flooring company you need
New York homeowners have three main categories of flooring companies to consider, each with its own tradeoffs:
- Showroom retailers: Operate a physical store where you can browse and compare samples before committing. Installation is typically arranged through the store, though crews are often subcontracted rather than employed directly.
- Shop-at-home companies: Send a rep to your home with samples, measure on site and can often schedule installation within days from in-stock inventory. The convenience is real, but your product choices are limited to what the company keeps on hand.
- Independent installers: Handle the labor and may help source materials, or install flooring you've purchased separately. Labor costs tend to be lower, but product and workmanship warranties come from different parties, so you're doing more coordination yourself.
New York homeowners deal with bone-dry steam-heated winters, and many homes in the area are built on full basements, so look for a company that regularly works with those conditions. If you live in an older neighborhood like Park Slope or the Upper West Side, you'll want a company with experience restoring or matching original hardwood.
2. Check online reviews from locals
Reviews from other New York homeowners give you a ground-level picture of how a company actually performs — from the first sales call through any warranty issue a year down the road. On ConsumerAffairs, the complaints that come up most consistently about flooring companies include:
- Warranty claims that go nowhere: When problems emerge months after installation — lifting planks, buckling carpet or separating seams — some companies push back, blame the homeowner or charge a service fee rather than honoring the warranty.
- Rushed or sloppy installation: Customers report visible seams in high-traffic areas, gaps along walls, floors that aren't level and planks that start separating within weeks, often after a crew rushed to finish.
- Sales promises that don't make it into the contract: Reviewers describe in-home reps who offered coverage, discounts or extra work the company later refused to honor, with final bills that exceeded the quoted price.
- No-shows and last-minute cancellations: Customers describe clearing their schedule and moving furniture only for the crew to never arrive, or for the company to cancel because materials hadn't come in.
A Brooklyn resident waited all day for an installation crew that ended up coming hours later than planned. "The installers were supposed to come between 7:30 am and 12 pm. I waited for them all day after calling customer service like 5 times and they kept saying they'll arrive within the hour. In the end, they came at 7 pm."
- Damage to walls, trim and belongings: Some customers say installers scuffed freshly painted walls, cut up door jambs and trim or damaged cabinets and furniture, then had to fight for repairs.
Pay close attention to how each company handled things when a job went sideways. A company that resolves problems promptly and fairly is often a smarter pick than one with a short, uniformly glowing review history.
3. Find out who will actually install your floors
A lot of flooring retailers and shop-at-home brands rely on subcontracted crews rather than direct employees. That arrangement isn't automatically a red flag, but you should ask upfront: who specifically will be in your home, how long that crew has been working with the company and who you call if something needs to be fixed after the job is done.
Flooring contractors in New York aren't licensed at the state level, but New York City requires a Department of Consumer and Worker Protection (DCWP) Home Improvement Contractor license for most residential jobs over $200, so check the DCWP License Search before you sign anything.
4. Look for experience with your material
Hardwood, tile and floating floors each demand a different skill set, so ask specifically how often the company installs the material you've chosen and request photos from recent comparable jobs. Industry certifications can give you an additional layer of confidence:
- The National Wood Flooring Association (NWFA) certifies hardwood installers and refinishers.
- The International Certified Flooring Installers Association (CFI) certifies carpet and resilient flooring installers.
- The Ceramic Tile Education Foundation (CTEF) runs the Certified Tile Installer (CTI) program.
Beyond certifications, word-of-mouth from neighbors carries real weight in New York. You can also search the member directory of the Building Industry Association of New York City or ask a general contractor or real estate agent which crews they trust on their own jobs.
5. Insist on an in-home measurement and subfloor check
Any quote worth taking seriously starts with someone physically measuring your rooms and walking the subfloor. The estimator should look for level issues, soft spots and elevated moisture readings — particularly important over concrete slabs, in basement units and anywhere near plumbing. Moisture is the root cause of many flooring failures.
Ask about acclimation time as well. Solid hardwood typically needs several days to adjust to your home's temperature and humidity before it can be installed, and many laminate and vinyl products require at least 48 hours. If a company is willing to quote an entire home without ever visiting, treat that as a warning sign.
6. Compare itemized quotes and warranties
Collect written quotes from at least three companies and make sure each one breaks down the same line items so you're comparing apples to apples:
- Square footage
- The exact product
- Underlayment or padding
- Removal and disposal of old flooring
- Subfloor preparation
- Furniture moving
- Stairs
- Transitions
- Trim
Most quotes add 5% to 10% extra material to account for cuts and waste, with more added for diagonal or herringbone patterns. Focus on the total installed price rather than any promotional rate, since sales often shift costs between materials and labor in ways that aren't obvious at first glance.
Examine warranties separately for product and workmanship. Manufacturers cover material defects; installers cover the quality of the work, and installation warranties range from one year to a lifetime. Because poor installation can void a manufacturer's warranty entirely, choosing an experienced, credentialed installer protects both investments at once.
» COMPARE: Top flooring companies across the U.S.
Average flooring costs in New York
The cost of flooring in New York typically runs $5 to $20 per square foot installed, which is above the national average due to higher labor costs and the logistical demands of working in multistory buildings. However, the final number depends on the material, the size of the space and how much subfloor preparation the job requires.
Here’s what you can expect to pay for different flooring materials and related services:
- In-home estimate: Free at most companies, though some charge for a site visit and credit it toward the job
- Carpet with pad (installed): $3 to $10 per square foot
- Luxury vinyl plank or tile (installed): $5 to $18 per square foot
- Laminate (installed): $5 to $16 per square foot
- Engineered hardwood (installed): $9 to $25 per square foot
- Solid hardwood (installed): $13 to $32 per square foot
- Ceramic or porcelain tile (installed): $13 to $55 per square foot
- Hardwood refinishing: $4 to $10 per square foot
- Old flooring removal: Carpet $1 to $2 per square foot; tile, mortar beds and glue-down floors $3 to $9 per square foot
- Single room (about 250 square feet): $1,250 to $5,000
- Whole-home flooring (about 1,500 square feet): $7,500 to $30,000
Larger whole-home projects are usually quoted as a package that folds in old floor removal, underlayment, transitions and trim.
» MORE: Costs of different flooring types
How to save money when hiring a flooring company in New York
Ask your building about freight elevator fees and work hours before you compare quotes.
New flooring is a major expense, and cutting corners on installation quality tends to cost more in the long run. That said, there are practical ways to reduce your total outlay without compromising the result:
- Do the easy prep yourself: Clearing furniture or pulling up old carpet on your own can reduce labor charges — just confirm with the company first so you don't accidentally void its warranty.
- Floor multiple rooms at once: Grouping rooms into a single job helps you sidestep minimum job fees and often unlocks a lower per-square-foot rate.
- Choose in-stock materials: Products already in the warehouse cost less and get installed sooner than anything that needs to be special-ordered.
- Keep the layout simple: Straight-lay installation costs less than herringbone, diagonal or any custom pattern that requires extra cuts.
- Refinish instead of replacing: Solid hardwood that's structurally sound can be sanded and refinished for a fraction of the cost of new flooring.
- Read the contract carefully: Confirm that removal, disposal, trim and transitions are all included in the price so unexpected line items don't appear on the final invoice.
- Look for promotions: Many flooring companies run seasonal sales or discounted installation offers online, especially around major holiday weekends.
Best time of year to replace flooring in New York
New flooring can go in any month, but your choice of timing affects scheduling availability, material pricing and how well the floor settles in over its first season. In New York, late spring and early fall is usually the best time to schedule a flooring project.
- Humidity and temperature: Steam heat runs from October to May and can push indoor humidity well below 30%, while July and August often top 70%. Wood needs several days to acclimate, and floors laid in either extreme are more likely to gap or cup.
- Installer demand: Work picks up in spring and early fall as buyers close and landlords turn over units, and summer is busy with renovations while owners are away. Many buildings ban weekend work and limit hours, which stretches schedules.
- Sales and promotions: Flooring retailers often run their biggest sales around holiday weekends like Memorial Day, Labor Day and Black Friday. Year-end clearance events, when stores make room for new styles, can also be a good time to find discounts.
- Your household schedule: Refinished hardwood and new tile need time to cure before you can use the room normally. These projects are easier to plan when you can get ventilation or stay somewhere else for a few days.
If your timeline is flexible, book your in-home estimate a few weeks before the season you're aiming for so you can lock in an installation date.
Signs it's time to replace your floors
Not every worn floor needs full replacement. If any of these problems show up, though, it's worth getting a professional assessment:
- Soft, spongy or sagging spots, which can point to subfloor damage underneath
- Cupping, crowning or buckling boards, often a sign of moisture intrusion
- Cracked or loose tiles and grout that's crumbling apart
- Carpet that stays matted, stained or smelly even after a professional cleaning
- Gaps between planks that continue to widen over time
- Hardwood worn down too thin to survive another sanding
- Water damage, mold or mildew beneath or around the flooring surface
FAQ
Do I need soundproof underlayment for new floors in a New York co-op or condo?
Yes, you'll almost certainly need soundproof underlayment for new hard floors in a New York co-op or condo. Most alteration agreements require an acoustic mat that meets specific IIC and STC ratings, and some boards ask to see product data sheets before approving the work. Check with your managing agent for the building's exact specs before you order anything.
Can I refinish the original parquet in a prewar New York apartment?
Yes, you can usually refinish the original parquet in a prewar New York apartment, provided the boards are in reasonable shape. Most solid oak parquet has enough wear layer left for another sanding, but loose blocks, earlier patch repairs and black mastic underneath all need a professional inspection first.
Do I need a permit to replace flooring in New York?
No, you generally don't need a Department of Buildings permit to replace flooring in New York when the work is like-for-like finish work. Replacing joists or subfloor structure, or bundling flooring into a larger renovation, can trigger permit requirements. Co-op and condo boards typically require their own separate approval regardless of city permit rules.
Will new flooring be noisy?
Yes, new flooring can be noisy, especially hard floors like laminate, LVP and tile. They can sound hollow or amplify footsteps in upstairs rooms and condos. A quality acoustic underlayment reduces noise, and many condo buildings require one.
Do I need to tip my flooring installer?
No, you don't need to tip your flooring installer. Installers are skilled tradespeople who are paid through their wages and the labor fees included in your bill, though offering water or snacks on a long install day is always appreciated.
Methodology: How we chose the best flooring companies in New York, NY
To rank the best flooring companies in New York, we analyzed thousands of customer reviews across popular review platforms. Weightings were based on how much review data each platform had available, with additional weight given to ConsumerAffairs reviews. Companies were scored on a zero to 10 scale using a blend of their ratings from all review sites.
To keep things fair, a perfect score from 20 reviews carries less weight than a perfect score of 5,000. The more reviews a company has, the more its rating is taken at face value. Companies with very few reviews on one platform were assigned a neutral score for that platform rather than leaving it out entirely.
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Guide sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from reputable publications to inform their work. Specific sources for this article include:
- Federal Trade Commission, “How To Avoid a Home Improvement Scam.” Accessed Nov. 9, 2026.
- National Wood Flooring Association, “Problem Prevention.” Accessed Nov. 9, 2026.
Learn more about flooring companies in New York

Hardwood, engineered and vinyl floor installation and replacement. Sanding, refinishing and buff-and-coat recoats. Moisture checks and subfloor prep built into scope. Painting and tub glazing for full apartment turnovers.

Manhattan showroom stocking domestic and imported hardwood brands. Installs solid and engineered hardwood, laminate and luxury vinyl plank. Nail-down and glue-down methods. Sanding, staining, repairs and custom floor designs.

Wood flooring specialist for Manhattan, Brooklyn and Staten Island. Installs unfinished and prefinished solid and engineered hardwood plus floating laminate. Repairs, sanding and finishing. EPA lead-safe certified firm.

Offers a variety of carpeting and flooring options. Promises 15% lower prices than competitors or your order is free. No-interest financing for up to a year. Provides next-day professional installation. Includes in-home estimates.

24/7 customer service available. Offers free in-home consultations. Includes all-inclusive price estimates and next-day installation. Financing and referral programs. Low-price guarantee.

Large Brooklyn showroom with more than 35 brands in stock. Solid, engineered, parquet, bamboo and laminate flooring plus borders and medallions. Hardwood refinishing and new floor projects. Moldings and underlayment on hand.
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