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We have the V8 Animal cordless. This lightweight vacuum is very convenient and easy to use. It does a credible vacuuming job on both carpets and hard floors, especially on high power. But note that it will only run about 10 minutes on high. On regular it goes for at least 30 minutes - enough to do the entire house (upstairs and downstairs) plus the garage. Pretty impressive.
We had one serious problem in two years, a battery defect. Fortunately, Dyson cheerfully sent out a replacement, free of charge. The only less-than-ideal components are the accessory brushes. They don't pick up much and the one in the powerhead is losing some of its bristles (and its replacement is overly expensive). Deep cleaning the two filters is a bit of a chore, but at least they are washable (with tap water) so there's no extra cost of replacement filter bags. This needs to be done about every two or three months, so not too bad. Overall, the V8 is our go-to vacuum for most everything. We also have a Hoover upright that is more powerful, but it is heavy and clumsy. I pretty much only use it now to vacuum our exhaust vents and the refrigerator coils.
We were given our Dyson Ball Multi Floor vacuum as a hand me down. The Cadillac of vacuums, in my less than knowledgeable opinion of any vacuum. As someone with back issues, I was hoping it would self propel itself and hover from tile to rug and back, effortlessly. Leaving nothing but like new, expensive looking thick carpet type lines behind me. I wouldn’t have to whiff the wretched burnt smell while one foot on the corner of an end of a throw rug in the kitchen, while my Dyson just knows... up and over... onto tile, keep going.
Then was my thought of the bag-less design. No remembering bag numbers, and changing them....Ugh. Since details make the difference.... First, stick to vacuums with bags. Because emptying that plastic canister outdoor (or even indoors, with a deep breath) exposes you to the dust and crud you just sucked up.
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We have 2 very hairy dogs and 2 vacuum cleaners that we enjoy for different reason. One is the "Pet" Dyson, the other is a Shark Ion with removable batteries. The Dyson definitely removes more dog hair on the first pass. The Shark removes hair, too, but not as much, and only after making several passes. The Dyson has different speeds which is nice when vacuuming cheaper carpets like bathroom rugs so they won't get sucked up. The Shark has only one speed. But with the Dyson, you must continuously hold the trigger while vacuuming. Don't care for that. With the Shark, you press one button to turn on and off.
When the Dyson battery goes, you must recharge it. When Shark's battery loses juice, you just pop in a fresh battery while the other charges. Love that. As for price, the Shark (on sale) was about $230 while the Dyson was around $600. We bought the Dyson to remove the pet hair, which was everywhere. It did a great job but because of its price, probably won't buy another Dyson for a very long time.
Dyson is a great company. My mom always complained about how hard her vacuum was to push and that she got older. I really was looking for a vacuum that was really lightweight yet powerful for her because she has arthritis and I could not find one. When the Dyson battery power came out it blew my mind. I was so happy that I could finally buy her a vacuum. I bought one for myself first. I wanted to make sure that she would like it because I know how picky she is. She really is a clean freak and I was surprisingly ecstatic when using it. It met all and I mean all of her complaints on her other vacuums. I mean she must have spent tens of thousands of dollars on the highest quality vacuums when I was a kid growing up. I was finally able to get her her vacuum of her dreams. She always literally pictured this vacuum. She explained it and next thing you know it was on the market. It was actually a prayer answered. Unbelievable.
It has three power settings, economy, medium and boost and are switchable with a button push. In economy mode, the power is a bit better than a typical hand vac and a charge lasts 74 minutes. Medium is almost as strong as a corded vacuum and the charge lasts about 40 minutes. Boost mode is as strong or stronger than a corded floor vacuum and the charge lasts only 9 minutes. I used the Dyson mostly in medium mode and was able to clean dirt and long hair with no issue. I was also able to pick up gravel from a car floor easily.
The Dyson comes with 4 cleaning tools for different types of jobs and can be used with or without the extended stalk between the vacuum and the cleaning tools. The pieces attach securely with a satisfying click. Removing dirt from the vacuum is simple but more important, the canister is made in a way that causes the process to leave minimal dust. Very important for people like us with breathing issues.
It is easy to hold the vacuum as it weighs about 4 pounds and has a pistol grip. With the stalk, it is 42 inches from grip to bottom, depending on the cleaning tool used. It is a good length for floor cleaning. One negative is that the vacuum only stays on when the trigger is pulled. Another is that the weight can make it wearing to use for large areas. For those reasons I gave it 4 instead of 5 stars. In general, I would not use this vacuum as my primary for a large home. It is great for a smaller apartment, spot jobs, stairs, inaccessible places and vehicles. It is also perfect to clean the places that a robotic vacuum could not reach.
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On May 6, I ordered my DYSON CYCLONE V10 MOTORHEAD, directly from Dyson. I got it 5 days later, and it was not working. Called the company and after a good 45 minutes wait, and after they cleared up that I indeed plugged it in (being treated as an idiot didn’t feel so good) they concluded I need a new charger (I explained that it’s rather urgent to get since my old vacuum was not working anymore. I got it 10 days later, and the vacuum was still not working. I spend another hour on the phone with Dyson and this time they said I should return it for an exchange, and they would ship a new one the moment UPS is picking up my return (this was a pleasant experience even if it took a very long time).
Yesterday May 28, I decided that I can not wait any longer for a vacuum cleaner so I bought a new one, from a different brand. One hour wait to explain that I just want the money back from Dyson, I finally got to talk with an agent. Of course they had no record of them having to send a new one, and after another 30 minutes or so, the agent got the blessing to proceed with doing a refund for my vacuum that was already on the way. I asked that she sends me an email confirming the return and refund...and we got disconnected. Of course she could have called me back, she had my number, of course she could have send an email confirming the return and refund, but no such luck or service. They want me to spend another hour or two to deal with this. SO HORRIBLE CLIENT SERVICE! AND A PRODUCT THAT AS FAR AS I AM CONCERNED WAS DEFECTIVE DAY ONE!
I bought a Dyson 6 years ago. Loved it. Worked great. Never needed anything. I replaced this Dyson with another one, the Animal 2. I am extremely disappointed and deeply frustrated. This is an expensive machine that worked for about seven months before needing $125 in repair. If you want a crappy product that costs tons of money and works so well that it will destroy your rugs, but then stop working appropriately, then get the Animal 2. If you want a good quality product that works well, get anything else. I am beyond frustrated with myself for not listening to the other negative reviews.
Shame on you Dyson Australia. I needed to replace the Drive Assembly (Part Number DY-9667620) in the head unit of V6 Animal DC59 94988801. Genuine spare parts are available in UK, Europe and USA. In Australia they don't keep spare parts and you are forced to buy a much more expensive complete head assembly rather than a spare part for a fraction of the cost. Then you are forced dispose of the old unit which goes to landfill. Not good for the environment and costly for the retail customer.
Received a DC14 Full Kit as a gift years ago. I am the original and only owner. Product states “No filter replacement costs”. I wash the filter as directed and it has slowly been disintegrating. This time, the filter crumbled. Called Dyson and was forced to buy a new filter even though it’s supposedly a lifetime guarantee. Dyson would not stand behind it and offered me a discount instead. A discount is not a “No filter replacement costs”. There are no asterisks or caveats on this statement so it seems it is just plain FALSE. Owners should know there is no lifetime guarantee on the HEPA filter on these crazy expensive vacuums. Forget what the stickers on the product states - it’s a lie. Perhaps it’s on the tiny print in the owners manual that you can only read after you buy it and the most owners throw away. Still deceptive since lifetime guarantees on this and that are selling points they tout.
The design is very convenient and practical. It's easy to understand and assemble. The suction is not always reliable, even with a full charge. Sometimes it runs better than others. The brush attachment to use as handheld vacuum does not seem to work very well. It is difficult to suck things up when using it as a handheld/short/compact vacuum. I have an apartment so I just leave the charger on the floor but once I have a house I look forward to mounting it on the wall.
Dyson Vacuums author review by ConsumerAffairs
Dyson is a British company with more than 5,000 employees around the world. It was founded by engineer James Dyson in 1993.
Diverse designs: Buyers can choose between upright, canister, cordless and handheld Dyson models.
Extra tools: Dyson has several tools that owners can add to their vacuums for everything from cleaning upholstery to grooming dogs.
Attractive aesthetics: These vacuums have innovative designs that make them more attractive than models from most other companies.
Strong suction: Dyson vacuums are designed so that they do not lose suction as they age.
Multi-floor cleaning: Owners can use their Dyson vacuums on practically any flooring surfaces.
Dyson Vacuums Company Information
- Company Name:
- Dyson Vacuums
- Year Founded:
- 600 W. Chicago Ave, Suite 275
- Postal Code:
- United States
- (866) 693-9766