Dirt Devil Reviews

The company is low quality. They advertise the vacuum I purchased at $170 and it has no suction even on high power mode. Terrible brand, worst and waste of a vacuum purchase.

Absolutely awful, had the unit less than a year. Used it maybe half a dozen times and the belt broke. It’s been a month and a half of going back and forth trying to get this unit fixed/replaced under warranty. They continue to send one step at a time to troubleshoot. They have asked for photos of the machine destroyed. Upon multiple phone calls to customer support they lied and told us we didn’t need to do anything else but they continue to ask for one more step. Avoid at all costs, machine broke with less than 10 uses and customer service (if you can call it that) is atrocious.

I bought a Dirt Devil stick vac because my previous vac had a broken handle. Right after I got it I became ill and did not use the vacuum. A few weeks later I charged it up and wow, what a crappy vacuum. I’ve tried to see if I can use it but it’s useless. The beater bar stops spinning and the dirt comes right back out (after both the first and the second use) I went back to my broken Bissell. This is just a closet ornament now. I do not recommend.

I recently purchased the Endura but after a month maybe two it spits out dirt underneath as you are vacuuming creating more mess to clean, it clogs easily and the parts do not fit snugly in their holders. The wand attachment falls out of its holder. Overall it's just an over-priced piece of junk. $70 later I will never buy another Dirt Devil.

I have a Dirt devil scorpion plus hand held vac. After 5 min. of use, it shuts off because it gets too hot. I contacted customer service and they told me it needed to be cleaned out and would start again after an hour or so. I always clean the cup and filter each time. This is a manufacturer flaw. Don't buy dirt devil. Terrible customer service. They have had numerous complaints according to the service rep. They won't help you without a receipt even though you send in registration card. Thumbs down. 👎

I purchased my Dirt Devil Quick Flip Pro more than 10 years ago. I have never had a rechargeable product last this well. It still works as good as a new one. Suction is still strong and I have not had to replace the filter. I will definitely purchase your products when I need a replacement.

I purchase a Dirt Devil vacuum last year from Target for $80.00. I use it once a week for a small room, sometime once every two weeks, the rest of my home is marble floor and I had a Miele vacuum since 2013 that work very well until now. The Dirt devil vacuum is so badly made the hose in the bottom is so narrow and dest get stock inside (it take the dirt then spit it out) the filtering system so badly made. It take more time to clean the vacuum than vacuuming the floor. I will never recommended to anyone. "It is the worst item I ever purchase."

I definitely would recommend finding a vacuum through Bissell or another company. Dirt Devil states on their boxes that it has warranty with their products. Clearly that is a lie. I purchased a dirt devil a little over 90 days ago with Walmart. Because Walmart only has a 30 day period on warranty I try to go through the dirt devil because it comes with warranty when I purchase the item. When I first purchased the vacuum, it worked really well until about three weeks later when the pet hair attachment piece stopped spinning. I was completely fine with that and still loved my vacuum until the point that I removed the vacuum cord from the wall and a prong got stuck merged into my wall outlet.

Absolute junk, save your money and spend it on something else. Belt broke in less than 3 months, replacing belt not as easy as it looks plus screws you need to remove to do the job barely hold up to a screwdriver. I owned a Dirt Devil prior to this one for 20 years with no problems which is why I got another one. Big mistake on my part. Only positive is they do have great suction, other than that they suck. Cheap, cheap.

I believe I made a positive review on this Dirt Devil Power Express when I first purchased it. It is lightweight and since I am 70 years old that is a plus. It seemed to do its job nicely, at first. As time goes by it doesn't pick up like it did when it was new. After each use I would take the canister with the filter out to the garage and blow out all the dust and whatever blew out it, with the air compressor so it was nice and clean.

Absolute junk. Have had for 3 months and broken belt already. Impossible to contact anyone by phone. It says when you call they are open until 3pm est. I called at 1pm and closed. Very disappointed in product and lack of CS. I had previously owned a Dirt Devil for almost 20 years without issues which is why I purchased another one. I won't make that mistake again.

I bought a vacuum last year and I have a warranty with Asurion, they asked me to go through the manufacturer. I called Dirt Devil at 800-321-1134 to talk with rep. She had me go through maintenance to find the problem when nothing she wanted me to drag this to a center to see what was wrong with it using my money. I told her no, and that I would call back Asurion to let them know that I was not satisfied with what Dirt Devil wanted me to do, they just did not want to replace or had them send UPS or FEXEX to pick up the item to get it fix. Thank GOD I called back Asurion and they refunded me for the product so I can get another vacuum.

I didn't mind having the Dirt Devil - it did an OK job. But then the battery quit and refused to recharge. How do I dispose of a lithium battery? I called, emailed, left messages to help me move on, maybe get a new battery, revive the old one or make an exchange. Nothing. Tried for about a week, maybe 5 times a day. Nothing. Not convinced that they even exist anymore.

After the 30 day return date, the Dirt Devil upright refused to suck dirt and in fact broadcast it all over the floors. I followed the directions on cleaning the filter and rollers and installed and reinstalled several parts, and it still does not pick up dirt.

So I called to receive help with power swivel unit and their customer service person did not do ANYTHING to help me. The Dirt Devil company does not honor their products or care about their customers. Shame on them! I just got screwed for my money and will never buy a dirt devil product every again. I've only had my unit for about 6 months to a year and they tell me they won't help me without a print out of a receipt (No one saves receipts after 6 months!!!) or a print out of the transaction where I bought it which the store won't give one, plus a picture of the unit (that I can give). The dirt devil company is not worthy of their customers. I will never buy anything from them again. Shame on you!

Picks up so much dog hair. I used this after already using my previous vacuum and you could still see mass amounts of dog hair that was missed with my other vacuum. 10/10 recommended. Wouldn't go back to my old vacuum.

Customer service is **. They can't help you at all. They make you cut the cord and don't send you a another one for months. I've been waiting almost 2 months and still hasn't received my vacuum. They keep say next week. By far the worst.

My mother bought me a Swerve Dirt Devil vacuum when she was visiting from a different province lately. I opened the box about a month after she left only to see there was no charger in box. Dirt Devil said they will mail me a charger for vacuum TWO months ago and I call weekly only to be told probably back ordered and it is on way. Called today and told not on way. Vacuum is useless to me without charger. I want a refund however mother bought and she lives out of province and she is 86 yrs old and does not know how to email receipt to me. Send me a refund and I will make a video of me destroying the vacuum and send to dirt devil. I will stick to Bissell and never but another dirt devil again nor recommend it.

I have had a Dirt Devil Vacuum for almost 30 years. From the first one that I purchased to the one I presently have, I have been extremely pleased with the device’s effectiveness and efficiency. I would recommend the Dirt Devil brand to anyone who is in the market for a hard-working vacuum that works great.

Great vacuum! Picks up dirt and dust well and am very pleased with my vacuum. It is light weight and easy to manage. My kids don't have a hard time moving around and helping with vacuum the house. Easy to see if the filter needs to be cleaned or if the container needs to be empty.

I was looking for a simple, reputed handheld and lightweight vacuum cleaner, the Dirt Devil vacuum cleaner checks all the list. Along with its lightweight easy to use design, and the crevice tools, it provided me with excellent return on my investment. The Dirt Devil Handheld Vacuum Cleaner: The Smartest Way To Clean my Home! Staying ahead of the dirt, lint and grit the home can be tough. And I kids & pets in my home so the process becomes tougher. So this vacuum was no doubt the best choice in cleaning smart.

It gets the job done inside and outside when it comes to getting up dirt. Thank you for making the Dirt Devil vacuum cleaner. It’s Unique because it’s small and you can fit it in a small place in your house or either in your car and it’s easy to clean also.

I have a Dirt Devil Jaguar Pet vacuum which no longer works. This one started out working ok. I can't speak about Dirt Devil vacuums as a whole, but this one was a bit too much trouble. It stopped picking up the dirt and started spitting out the dirt and dust. I think the old fashioned vacuums with the bag you take out are probably the best and more sturdy. The Jaguar Pet had a canister that you had to take out and put back which was the same concept as the old fashioned vacs with bags. But there are a lot of plastic parts which after some time that don't connect right when you try to put everything back together. It started spitting out more than it would pick up.

Dirtdevil Powermax is a lightweight canister vacuum with a couple basic attachments. It is convenient to use quickly everyday on carpet and tile flooring. The vacuum has maintained its great suction for the past 8 months I have owned it. Great vacuum and affordable.

I have this vacuum and the suction was not strong for deep carpet or the tile floor. It only lasted 6 months. I have several allergies so I vacuum more than the normal person. The filter clogged up frequently. I will not purchase this vacuum and will not recommend to family or friends.