Dirt Devil Reviews

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About Dirt Devil

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Dirt Devil has created home cleaning solutions since 1984. Its product line includes lightweight vacuums, hand vacs and carpet cleaners.

Pros
  • Good at picking up dirt
  • Lightweight and easy to maneuver
  • Good value for the price
  • Quiet operation during use
Cons
  • Frequent clogging issues
  • Durability concerns with parts
  • Customer service is hard to reach

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Dirt Devil Reviews

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    Customer ServicePriceHonesty & Transparency

    Reviewed Jan. 12, 2026

    Absolutely awful, had the unit less than a year. Used it maybe half a dozen times and the belt broke. It’s been a month and a half of going back and forth trying to get this unit fixed/replaced under warranty. They continue to send one step at a time to troubleshoot. They have asked for photos of the machine destroyed. Upon multiple phone calls to customer support they lied and told us we didn’t need to do anything else but they continue to ask for one more step. Avoid at all costs, machine broke with less than 10 uses and customer service (if you can call it that) is atrocious.

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    PricePunctuality & SpeedMaintenance

    Reviewed Aug. 3, 2025

    I bought a Dirt Devil stick vac because my previous vac had a broken handle. Right after I got it I became ill and did not use the vacuum. A few weeks later I charged it up and wow, what a crappy vacuum. I’ve tried to see if I can use it but it’s useless. The beater bar stops spinning and the dirt comes right back out (after both the first and the second use) I went back to my broken Bissell. This is just a closet ornament now. I do not recommend.

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      Punctuality & Speed

      Reviewed July 29, 2025

      I recently purchased the Endura but after a month maybe two it spits out dirt underneath as you are vacuuming creating more mess to clean, it clogs easily and the parts do not fit snugly in their holders. The wand attachment falls out of its holder. Overall it's just an over-priced piece of junk. $70 later I will never buy another Dirt Devil.

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      Customer ServiceStaff

      Reviewed July 25, 2025

      I have a Dirt devil scorpion plus hand held vac. After 5 min. of use, it shuts off because it gets too hot. I contacted customer service and they told me it needed to be cleaned out and would start again after an hour or so. I always clean the cup and filter each time. This is a manufacturer flaw. Don't buy dirt devil. Terrible customer service. They have had numerous complaints according to the service rep. They won't help you without a receipt even though you send in registration card. Thumbs down. 👎

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      CoveragePunctuality & SpeedMaintenance

      Reviewed June 18, 2025

      I purchased my Dirt Devil Quick Flip Pro more than 10 years ago. I have never had a rechargeable product last this well. It still works as good as a new one. Suction is still strong and I have not had to replace the filter. I will definitely purchase your products when I need a replacement.

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      Profile pic of the author.

      Reviewed April 20, 2025

      I purchase a Dirt Devil vacuum last year from Target for $80.00. I use it once a week for a small room, sometime once every two weeks, the rest of my home is marble floor and I had a Miele vacuum since 2013 that work very well until now. The Dirt devil vacuum is so badly made the hose in the bottom is so narrow and dest get stock inside (it take the dirt then spit it out) the filtering system so badly made. It take more time to clean the vacuum than vacuuming the floor. I will never recommended to anyone. "It is the worst item I ever purchase."

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      Customer ServiceCoveragePunctuality & SpeedMaintenanceHonesty & Transparency

      Reviewed Oct. 24, 2024

      I definitely would recommend finding a vacuum through Bissell or another company. Dirt Devil states on their boxes that it has warranty with their products. Clearly that is a lie. I purchased a dirt devil a little over 90 days ago with Walmart. Because Walmart only has a 30 day period on warranty I try to go through the dirt devil because it comes with warranty when I purchase the item. When I first purchased the vacuum, it worked really well until about three weeks later when the pet hair attachment piece stopped spinning. I was completely fine with that and still loved my vacuum until the point that I removed the vacuum cord from the wall and a prong got stuck merged into my wall outlet.

      I reached out to the dirt devil and the phone number did not work. I then reached out to the email and received a response that way. I did clarified and asked for the email of the vacuum cleaner still looking brand new front and back and a picture of the cord where it broke. The email stated that they were not gonna cover the warranty and they were gonna give me a new vacuum from the picture of the back of the vacuum. It looks like the entire cord is damaged, clearly that is not the case. This vacuum is less than 90 days old. I’m not an idiot. I clearly know how to remove a plug from an outlet. You do not yank it. You do not leave the cord excessively long and pull you grab from the base of the outlet and gently pull the cord out, my warranty was not covered and the warranty does not exist. Now I’m purchasing a new vacuum and it definitely will not be dirt devil.

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      Price

      Reviewed Sept. 20, 2024

      Absolute junk, save your money and spend it on something else. Belt broke in less than 3 months, replacing belt not as easy as it looks plus screws you need to remove to do the job barely hold up to a screwdriver. I owned a Dirt Devil prior to this one for 20 years with no problems which is why I got another one. Big mistake on my part. Only positive is they do have great suction, other than that they suck. Cheap, cheap.

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      Refunds & PayoutsMaintenanceStaffEase of Use

      Reviewed Sept. 18, 2024

      I believe I made a positive review on this Dirt Devil Power Express when I first purchased it. It is lightweight and since I am 70 years old that is a plus. It seemed to do its job nicely, at first. As time goes by it doesn't pick up like it did when it was new. After each use I would take the canister with the filter out to the garage and blow out all the dust and whatever blew out it, with the air compressor so it was nice and clean.

      Tonight I noticed that after vacuuming my spare bedroom there was nothing not even dust in the canister. So I got a screw driver and took off the bottom. The hose attachment was screwed in and the only way to check the hose was to unscrew it and maneuver it into a position which I could look into and it was plugged up solid. As I used a stick to get up in the hose and clean it out it was packed with nothing more than regular carpet dirt. What you would expect to pick up. But the bend in the hose was bent so it is going to get clogged up there again. I am going to have to take the entire cleaner out to the garage and blow it out every time I use it so I won't have to take it apart again. For this reason I don't think I would suggest it to a friend or anyone else. It is not user friendly. Sometimes you get what you pay for.

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      Customer ServiceMaintenance

      Reviewed Sept. 12, 2024

      Absolute junk. Have had for 3 months and broken belt already. Impossible to contact anyone by phone. It says when you call they are open until 3pm est. I called at 1pm and closed. Very disappointed in product and lack of CS. I had previously owned a Dirt Devil for almost 20 years without issues which is why I purchased another one. I won't make that mistake again.

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      Dirt Devil author review by Sandy Baker

      Dirt Devil is an American company that makes floor care products. It specializes in vacuum cleaners for small apartments and large houses.

      • Diverse designs: Dirt Devil makes several types of vacuum cleaners, including upright, canister, handheld and stick models.

      • Online videos: The company's website offers videos so potential buyers can watch the vacuums they are considering in action.

      • Affordable prices: Many Dirt Devil vacuums cost less than 100 dollars.

      • Multi-floor cleaning: Dirt Devil makes many models that owners can use on a variety of flooring surfaces.

      • Compact designs: Even upright vacuums have compact designs that make them easy to store and use.

      by Sandy Baker Contributing Writer

      Sandy Baker has written for ConsumerAffairs since 2021. Along with the advice and information her articles provide to consumers, she’s written several books that focus on topics such as retirement planning, bankruptcy, business finance, estate planning and personal credit health.

      Dirt Devil Company Information

      Company Name:
      Dirt Devil
      Year Founded:
      1984
      Address:
      7005 Cochran Rd
      City:
      Glenwillow
      State/Province:
      OH
      Postal Code:
      44139
      Country:
      United States
      Website:
      dirtdevil.com