Dirt Devil Reviews

Absolutely awful, had the unit less than a year. Used it maybe half a dozen times and the belt broke. It’s been a month and a half of going back and forth trying to get this unit fixed/replaced under warranty. They continue to send one step at a time to troubleshoot. They have asked for photos of the machine destroyed. Upon multiple phone calls to customer support they lied and told us we didn’t need to do anything else but they continue to ask for one more step. Avoid at all costs, machine broke with less than 10 uses and customer service (if you can call it that) is atrocious.

I bought a Dirt Devil stick vac because my previous vac had a broken handle. Right after I got it I became ill and did not use the vacuum. A few weeks later I charged it up and wow, what a crappy vacuum. I’ve tried to see if I can use it but it’s useless. The beater bar stops spinning and the dirt comes right back out (after both the first and the second use) I went back to my broken Bissell. This is just a closet ornament now. I do not recommend.

I recently purchased the Endura but after a month maybe two it spits out dirt underneath as you are vacuuming creating more mess to clean, it clogs easily and the parts do not fit snugly in their holders. The wand attachment falls out of its holder. Overall it's just an over-priced piece of junk. $70 later I will never buy another Dirt Devil.

I have a Dirt devil scorpion plus hand held vac. After 5 min. of use, it shuts off because it gets too hot. I contacted customer service and they told me it needed to be cleaned out and would start again after an hour or so. I always clean the cup and filter each time. This is a manufacturer flaw. Don't buy dirt devil. Terrible customer service. They have had numerous complaints according to the service rep. They won't help you without a receipt even though you send in registration card. Thumbs down. 👎

I purchased my Dirt Devil Quick Flip Pro more than 10 years ago. I have never had a rechargeable product last this well. It still works as good as a new one. Suction is still strong and I have not had to replace the filter. I will definitely purchase your products when I need a replacement.

I purchase a Dirt Devil vacuum last year from Target for $80.00. I use it once a week for a small room, sometime once every two weeks, the rest of my home is marble floor and I had a Miele vacuum since 2013 that work very well until now. The Dirt devil vacuum is so badly made the hose in the bottom is so narrow and dest get stock inside (it take the dirt then spit it out) the filtering system so badly made. It take more time to clean the vacuum than vacuuming the floor. I will never recommended to anyone. "It is the worst item I ever purchase."

I definitely would recommend finding a vacuum through Bissell or another company. Dirt Devil states on their boxes that it has warranty with their products. Clearly that is a lie. I purchased a dirt devil a little over 90 days ago with Walmart. Because Walmart only has a 30 day period on warranty I try to go through the dirt devil because it comes with warranty when I purchase the item. When I first purchased the vacuum, it worked really well until about three weeks later when the pet hair attachment piece stopped spinning. I was completely fine with that and still loved my vacuum until the point that I removed the vacuum cord from the wall and a prong got stuck merged into my wall outlet.

Absolute junk, save your money and spend it on something else. Belt broke in less than 3 months, replacing belt not as easy as it looks plus screws you need to remove to do the job barely hold up to a screwdriver. I owned a Dirt Devil prior to this one for 20 years with no problems which is why I got another one. Big mistake on my part. Only positive is they do have great suction, other than that they suck. Cheap, cheap.

I believe I made a positive review on this Dirt Devil Power Express when I first purchased it. It is lightweight and since I am 70 years old that is a plus. It seemed to do its job nicely, at first. As time goes by it doesn't pick up like it did when it was new. After each use I would take the canister with the filter out to the garage and blow out all the dust and whatever blew out it, with the air compressor so it was nice and clean.

Absolute junk. Have had for 3 months and broken belt already. Impossible to contact anyone by phone. It says when you call they are open until 3pm est. I called at 1pm and closed. Very disappointed in product and lack of CS. I had previously owned a Dirt Devil for almost 20 years without issues which is why I purchased another one. I won't make that mistake again.