Dyson Vacuums Reviews

I bought a Dyson and was so happy when I first used it. After a year, it stopped working despite being serviced professionally twice. I’ve had $50 vacuums from Target last longer. What is also disappointing is that I can’t even give it away; therefore will be dumped into a landfill. Not only did I wasted my money, I’m contributing to all the abundance of trash created.

I would not spend a dime on any Dyson vacuum. Our Dyson V6 worked very well for about 9 mos. when we first bought it. Since that time, the battery would not hold a charge. We have purchased about 4 batteries and none last as long (an hour) as the first one for 9 mos. Therefore, it is most ridiculous to pay the exorbitant price for a 9-month vacuum.

Had a V7 vacuum. Worked great till about 6 months old. Then called the company warranty. They replaced it with a better one, the V11. It works like a charm ever since. The company was very pleasant to work with too.

Hand held needs wheels, some carpets can be tough to move it in. Love this vacuum cleaner easy to empty it. You also have the extra suck button that I love... Color are great to fit your personality...

I bought this vacuum when I moved into my new house with all hard surface floors. I got a good deal from a big box store with tons of attachments, still trying to figure out what they all do. I have it stored in a closet with all attachments and an outlet. I had one hiccup when the bottom fell out into the trash can when emptying. I googled how to reinstall and got it reattached. It cleans well and easy cleanup.

Efficient, easy to use, upkeep priceless. Dyson products far exceed any competitors' comparable items. Nobody likes their price, until they realize the price difference is reflective of the quality of Dyson's design and engineering.

The Dyson rechargeable stick vacuums are fantastic. They have great suction power and you have enough different attachments to do any job around the house or auto. They are tough also and last and last.

The suction on any Dyson is outstanding. I love the way my carpet looks after using. There no dust particles in the air and cleaning is simple and very. They are built to last and once you register your device repairs are guaranteed..

Not worth the price. Over rated. Wouldn't pay that much money for something that didn't live up to the hype. I would rather buy four or five 100.00 vacuums instead.

Excellent, durable products -- our Dyson Vacuums work well on our shag rugs, house carpet and hardwood floors! Pleased with their power and suction! The Dyson V7 has performed well on our steps and for quick pickups!

Dyson Cordless is simple and easy to use. Dumping the dirt hopper is simple to do over the trash bin by just pulling the motor head up. I mounted the charging station to a wall out of site and it is convenient to just hang up the vacuum and let it charge ready for the next task.

I absolutely love my Dyson purple ball animal upright vacuum, it is light weight, is easy to use, bag less, and makes cleaning a breeze!! Even my hair doesn't even get tangled up in the brush. My old vacuum bit the dust and I was blessed to get this amazing item!!

The vacuum works well but the battery for didn’t last very long. I had to buy another battery for my cordless vacuum. The vacuum container also cracked and I had to replace that, but overall the suction is great!

Super easy to use, we do all sorts of jobs with this vacuum. Stairs, carpets, wood floors, shop-vac jobs, you name it, it can handle it. It is portable, light-weight and very powerful. Highly recommended and cannot be beat.

I love my Dyson stick. Light weight, strong suction and good for elderly or someone with mobility issues. It charges where it hangs on the wall. Makes life easy. I have gotten one for my 87 year old mother too. I love it!

These vacuums SUCK, in a good way. We have 3 dogs and have great results with all the dog hair and debris from our 3 kids too! We've had 2 Dysons and had some repair over the years. Great service from Customer service.

Our pet's hair was making our lives difficult between our allergies and messed up clothing but when we got our Dyson all those troubles went away along with the hair! We no longer suffer from allergies in our home. We also look sharp without having to lint roll constantly to remove pet hair! Thanks for a great product Dyson!

These vacuums are amazing. The suction power in unmatchable. I have bought 6 of them in my years and other than the rainbow which is my all time favorite but costs too much. Hands down Dyson is awesome.. Worth the money. Lasts for years.

My Dyson vacuum cleaner is very bulky, heavy and awkward to use. The model is Ball Animal 2 purchased about a year and a half ago. Expensive and not worth it. You cannot adjust for different carpet piles. For one of my rugs, I can only pull the vacuum cleaner backwards, it is impossible to go in a forward motion. Very frustrating and exhausting.

The Dyson Vacuum seems to be superior in power and maneuverability is also a plus i.e. lightweight and easy to navigate around the house. The removable wand has more than enough power to do the jobs needed and comes in very handy.

We bought a V8 animal 2 months ago. It's powerful & works well especially on bare wood floors however it does struggle a bit on low pile carpet & the beater head stops on carpet doormats. I think that investing in the head for bare floors might be the best idea.

I would highly recommend Dyson vacuum!! I have two, one wireless and the other is wired!! They are great! I have had other vacuum were not even close to efficient and cleaning my bare floors and carpet! I love my Dyson. I live better.

I have a model that has a hose in the handle, now the hose is difficult to remove after a few years. Seems a little overpriced, because it can go the distance if you plan to keep. When vacuuming a car may seem a bit cumbersome but it has a long cord.

The design, functionality and overall performance of the product is second to none. They have made the milestones that all other manufacturers attempt to imitate but never duplicate. I am always amazed at what they design next when it comes to vacuuming and other daily tasks.

My Dyson is the cordless model and the battery still gives me enough charge to do the floors and upholstery in my two bedroom condo. They're a bit pricey, but well worth the extra nickel. All of the attachments allow me to do just about all my cleaning chores. Plus, it's small enough to do the car carpets.

It is battery powered which I normally don't like but this has 30 min of run time which is more than I need. It has self cleaning brushes, it works like it's supposed to. This is by far the best portable vacuum. I'm satisfied with its performance.

I love Dyson vacuums. I had one about 10 years, ago and someone stole it from me. I purchased other vacuums but never satisfied with them. Dyson is my first and only choice. I recommended Dyson to family members and they all purchased one and they also live it too.

The Animal is a dustbuster type battery powered vacuum with a long extension so that it can clean carpets and hard surface floors. In addition it can be used for cleaning furniture fabric with a rotating brush head. Very effective. The device has a housing that charges the battery. Note, the filters need cleaning as needed as they are quite fine and get blocked which causes hunting of the motor. A backup cleanable filter is recommended as well as an occasional wash of the metal screens. The device is easily disassembled for cleaning and maintenance.

The best vacuum I ever used. Everyone needs to purchase one. They are lightweight and they pick up everything from carpet to tile to wood. They are truly amazing. You won't be sorry you got one I promise you that. So go now and get you one before you miss out on a good deal.

The Dyson is very efficient and has a good battery life. It is lightweight, cordless and efficient I would recommend Dyson and would buy again! In fact I already own 2. They are not cheap but what price quality and reliability.

Dyson is fairly strong machine. Its noise is a little too loud for me. It has been performing to our satisfaction. It is durable and disposal of the collected trash is easy. If they had provided the mechanism that is the cord could be rewind electrically, it would have made it perfect for us.

I used Dyson vacuum cleaner is great!! I love it it’s highly recommended for all your floors and carpets!!! I would recommend it to everyone who wants to live better I have 2 a wireless vacuum and a wired. They are Amazing!!!

On May 24 I bought a Dyson V8 Absolute. The first time I used it fluid leaked all over my hand and down the stick. A customer service rep offered to send me a part that never arrived. Customer service then agreed to a return of the vacuum and a refund of money. Returned the vacuum via UPS (their carrier) on July1. Called customer service about the refund July 16. They verified receipt on July 14, and promised refund within the week. Then I received email confirming their receipt and that they were checking that everything had arrived safely (like it was my responsibility and not their carrier UPS), and oh, by the way, it could take up to 30 days for them to issue the refund.

I bought a Dyson V7 absolute, wanting to replace a clunky and heavy corded vac for a cordless vac to use in a modest-sized apartment. It was easy to use and solid for almost 2 years and then the battery started flashing red and wouldn't charge. I emailed Dyson and because it was still covered under warranty for a few more days, they said they would honor it. However, due to the pandemic, the batteries were out of stock but once they were back, they'd be happy to send me one.

I have had my cordless Dyson ($400) for about 2 years. You need to wash the filter often to keep it going. Picks up a good amount of dirt and cordless is nice. The plastic is on the cheap side; vacuum fell over once and cracked the handle. The most recent time I washed the filter it would not function. This is where it gets bad - Called 6 different customer service numbers to receive help which took about an hour. No live agents or option for live agent. The automated system automatically hangs up on you if you don't opt for text messaging. Even after accepting the text option I was disconnected.

Dyson says Purolator courier has my vac. Purolator says they sent it back to Dyson. That's where it ends? I'm out $400. I am given no refund or replacement. I have receipt from purchase as well as courier pickup tag. But there was never a package there. Fail.

I purchased a Big Ball Vacuum Model CY-23 in December of 2019. After very light use, the cleaner head developed a problem: the spindle holding the brush bar sometimes gets stuck and will not rotate. I contacted Dyson and was originally informed that this item was covered by their warranty, but the part was not in stock. After many requests as to when Dyson would ship me the cleaner head, they mailed me sweet words and fluff and empty promises. I was informed some weeks later that the part was back in stock for my purchase. My questions as to warranty on this vacuum remained unanswered. It is obvious that Dyson will not honor the warranty. I will not be purchasing another Dyson product and would advise you to be careful when dealing with Dyson.

We bought a Dyson V11 Animal because we have a dog so we figure this would be our best option. We were happy with the vacuum but only worked for 1 year. We've submitted a warranty request 3 months ago, never could we get a live person all via emails and text diagnostic test. Dyson determined it was the battery, so they replaced the battery three times, and still the vacuum does not work. Three months later we are still waiting for a cyclone part that is apparently out of stock. They never follow up, I have to keep asking for the status. Three months later still out of stock meanwhile we have no vacuum. They need to just replace it, but for whatever reason they don't. The vacuum is still under warranty! So disappointed and dissatisfied with this product and the manner in which we have been treated. We paid $1,000 for this vacuum, you would think it would work after a year....

From day 1 my cordless Dyson and its battery didn't last more than 15 minutes at the most. I bought the cordless only to do my stairs without having to deal with my built in vacuum cord when going up and down. I couldn't possibly have ever used my Dyson to do my whole house; I put up with it because it was enough time to get my stairs done. Then literally at the 2 year mark the battery stops working all together. Considering I minimally used this vacuum over the 2 year period, it was unacceptable that the battery died so soon. I called customer service, spoke to someone for over a half hour, they seemed to be trying to help me and then put me on hold and hung up. I waited for a call back and none. I called back again and had to go through the whole story for the customer service rep to basically say it was too bad that I'm just over my 2 year period and he'd be happy to sell me another battery.

Have two Dyson products that both are having issues. After dealing with a customer service representative for 20 Minutes for my air purifier we got disconnected. No call back. So I had to start over again. Then the next day I have to call on my vacuum stick V-8. After doing all the steps to clear all dirt and dust it still is not working. We were setting up a return and got disconnected. No call back. So now I have to start all over. I would think long and hard about buying another Dyson product.

Received product with a damaged part and was told there is no inventory of the essential replacement part, and was not even given an expected time frame. No reasonable options were made available to me that did not include a wait time of 3 weeks minimum and the ability to either get my money refunded or hold the product until a solution can be found.

I bought a cordless Dyson Vacuum in November. By February they had to replace all the parts and had me send my vacuum back. In those months each time I called Dyson I waited on the phone for at least 40 minutes, had rude persons (can’t call it customer service). I was given misinformation etc. Finally they sent me a new upgraded Dyson. Within one month it wasn’t charging. Had to make 4 phone calls. Waiting time total over 3 hours. Not to mention one person hung up on me. I explained it wasn’t charging but it wasn’t the charger. They insisted it was the charger.

This has been a very bad experience. I ordered a product on Feb 19, color of which I also choose as it was only the only one available to be delivered in 3-5 days. I understood the weather was acting up all over the country so I checked with Dyson Customer service after 10-12 days asking why it was delayed the status on the shipment. They did reply stating the weather was bad etc and that product in on the way and will be delivered in next 3-4 days. After 2 days I get an email that they took the liberty to cancel my order without even informing me. This is not what was expected at all. They had no courtesy to even call me or try to fix this. Never ordering form them again.

After just 8 months of fairly light use my Dyson V11 Torque vacuum has an electrical issue where the On/Off button is no longer working - When machine is on, it won't turn off, and when off it sometimes won't turn on. The issue started about 6 months after my purchased and now the button basically doesn't work at all. I have a TWO YEAR WARRANTY and after reached out to support and sending a video of the problem, this is their response: "The information provided does indicate that you will need replacement Main body and Cyclone for your machine. The replacement for your machine is currently out of stock and we do not have a date of when it will be back in stock."

I purchased the Dyson V8 last week. It worked very well for the first 2-3 days. Out of the blue it stopped working (despite being charged) and the garbage bin latch would not open (although it had been fine the first few days). I had registered the machine with Dyson when purchased, so contacted Dyson support. They were terribly unhelpful, and refused to offer either a repair or refund option... they just kept sending me the generic instruction videos!! I was truly shocked...until I started reading all the bad experiences with Dyson US. I really urge you not to buy Dyson, terrible service. (I purchased the V8 at the local Bed Bath and Beyond, but registered with Dyson.)

I’ve owned Kirby vacuums and Hoover vacuums. Without a doubt my Dyson stowaway is the best. I’ve owned for 5 years now, and the suction is as good as the day I bought it. I had my doubts at first, because of the lightweight plastic. This thing is indestructible. Last week it fell down the stairs 10 steps and showed no signs of any damage. It’s easy to service, and no vacuum bags needed. I can’t imagine a better vacuum.

My Dyson V10 died halfway through its 2 year warranty period. Dyson don't answer their service phone but send you interminable texts and emails seeking the same info (like Serial number and the problem) over and over again. After hours of misinformation and argument (and after they accepted IN WRITING that the warranty was valid) they agreed we need a new machine but they now claim they are "out of stock" despite still having that item for sale on their website and at resellers like Amazon. Dyson products are expensive junk. They are trading on their previous good name. I have the BBB on the case and if you look around you will find hundreds of other cases like mine on the www. DO NOT BUY!

Professional cleaners for 25+ years. Used every kind of vac! A broom works better! Dysons are too big n clunky, don't pick up well, charging ones lose power too fast! TOTAL WASTE OF MONEY! Get a Bissell or Electrolux!

I recently purchased Dyson vacuum and it came with the wrong parts (2 of the tools were for the old version and did not fit). I contacted Dyson with detailed description and pictures for the issue. I have not heard them more than 2 days and then, they started ask questions one by one on daily basis. Each day replying a question and next day another comes. This lasted almost a week and they run out of questions and started asking same questions. I replied them as, "You already asked these questions and I replied. I am replying you again but please do not ask the same questions over and over again. Please refer to my previous emails before asking and you already have all my contact details, product details, where did I bought, when did I bought, etc."

Do not spend money on Dyson products. If your product does not perform as expected, which it should for the price point, beware. Customer service is unrelenting in their attempts to wear you down. I am on my 3rd exchange of their Dyson Pure Hot+Cool HP04. They refuse to allow a full return after this time they shipped me the wrong replacement item. Their claim is that it has been more than 30 days since my original purchase. That is true, because the first 2 machines did not work. While the exchanges take place, I have not had a machine in my home for anywhere near 30 or more days due to their quality issues. Yet, they refuse. So, I am stuck with exchanging again. I feel as if I'm being forced against my will to now own this Dyson product. I'm more than very disappointed; I am switching from a lifetime Dyson customer to one who will never buy from Dyson again and warn others against doing so.

I have a Dyson humidifier/fan PH01 that would not function correctly. Dyson support told me they did not have the part required to fix the problem so sent me a label to return the unit and they would send me a new one. Sounded like a reasonable solution. Unfortunately, my local UPS store does not box things and has no boxing materials. I live in a small town. There is a FedEx here that could do that but Dyson does not work with fedex.

Had returned faulty item as out of warranty. Didn’t help me in any way. As a part had disintegrated (only used once wrapped in plastic), it wouldn’t work. It was returned mouldy and overused, not mine!

Bought a v10 and after 2 months of vacuuming a hard wood floor the rubber on the head started to tear. They replaced that under warranty. After 17 months of use the canister would not open to empty and the whole thing now flies off the motor head creating a mess all over unless you empty it over a very large bag/bin. After contacting Dyson they told me there is nothing they can do except offer me 10% off a new full price vacuum! In my opinion they don't stand behind their very expensive product. Not great, but adequate suction. Overall not good value. I will not purchase a dyson product again.

In 2013, I brought to Dyson's attention that what the wrote about the filter was false and they did agree. I filed this with the BBB as well and I gave three remedies to settle this. Refund me my money, replace mine with a newer model that had both washable filters. I did not care as long as I was covered so they wanted to supply me with 4 new filters every year for the rest of my life and extend my warranty two years. Since then even though I had to call each year for the filters, this years they told me they no longer support this model or make the part they would send me.

Dyson vacuums are not cheap. Purchased the V6 and have had issues from day 1. Start and stop and easily clogged. Was sent replacement filter and head which worked sporadically. Then machine stopped charging. Customer service was exceptional and really tried hard. When you are dealing with an inferior product, there’s not much that can be remedied. Dyson has been downgraded per consumer reports “Consumer Reports is removing all Dyson models from its list of recommended stick vacuums because consumers can’t count on them to last. Survey data we posted recently reveals that Dyson stick vacuums develop problems or break at a higher rate than those of any other brand in our tests”. They have challenged this rating but from my experience, it is well deserved and consumers should be aware that the Dyson name and hype is undeserved.

I have a V11 Dyson Cordless vacuum (7 months old), that up until last week I would have given a very positive review. However, the machine malfunctioned, caught fire internally and smoke poured from the back of the unit. This should be a simple warranty exchange. Instead, Dyson Customer service is very difficult to get a hold of. I have had a phone conversation and multiple email exchanges, all over a vacuum. Unless you have time to go back and forth with pictures, emails and nonsense- skip Dyson. Meanwhile, we need a vacuum, so I will purchase another brand this afternoon and Dyson loses a loyal customer.

Animal Vacuum worked fine until it slid gently to the ground and rendered itself completely broken and unrepairable. Sent to Dyson for repair; supposedly they have repaired it, but I may never find out as they sent it to the wrong return address and refuse to make the correction themselves.

I will start by explaining that I am a Dyson product user. I have replaced most of the parts on my still fully functional Dyson 07, which my wife and I purchased in 2001. About a year ago, the 07 was making some peculiar noises. We decided that after 19 years we would purchase another Dyson. We bought a Dyson UP13, specifically a [TK3-US-MBA1940A] manufacture date, Feb 19. I will speak to two issues with the Dyson UP 13.

I have a Dyson Animal Ball vacuum that has great suction but the pet hair accumulates around the brush shafts and breaks the shaft so the brushes don't work. I take it apart often when using it which is a pain and time consuming but the shafts still break. It is suppose to be for pet hair but the power head has to be replaced every six months or so. Very disappointed. Now Dyson isn't responding to my e-mails concerning another broken powerhead. It wouldn't be so bad if the hair was just in the brushes but it works its way under the center cover and wraps around the PLASTIC shafts that rotate the brushes and they break.

So you think you pay extra for a vacuum and a warranty so that you get a good vacuum and some good service. This company keeps giving me the runaround in order to claim my warranty on a vacuum that has broken. I have been on hold 1 hour x 3 and I get people I don't understand on the phone who say they are doing something or sending me a replacement part, then I get an email which is basically a cut and paste from the website about how to empty the dirt chamber (which is the broken part) like I haven't tried all of that.

I bought a Dyson V11 in Jan. 2020. 7 months later a plastic part of the vacuum housing broke. I called Dyson and the service advisor identified the part and said it would be mailed to me. It has been over 1 month and I haven't received the part or had any communication form Dyson. I tried calling the none of the calls go through. I tried to chat on line, their site said they are not available. I emailed and they said to send pictures so they can assess the problem. This was done in Aug. Their service advisor gave me the parts number. For what I paid for this vacuum this is ridiculous. I would have thought Dyson would stand behind their warranty. They are not. I don't recommend buying Dyson. Cheaply made and not worth the $.

I bought the Dyson DC33 Multi-floor because Dyson was supposed to be one of the best in the market. After a year, it stopped working properly. I shipped it to get it serviced. They sent it back, it was still faulty. I asked for a new vacuum cleaner and they said they will send it but I have to first return the one I have. They gave me false information that I did NOT need to pack it myself and it would be picked up from my house. It was not. After many phone calls and emails I dropped it off myself and now it is a month later since they have received the old vacuum cleaner and I have yet to receive my new one. Due to COVID, I understand that shipping may take time. I have more of an issue with the fact that they gave me false information after I repeatedly asked to confirm, and that they did not fix the vacuum cleaner properly in the first place.

We had one of the old yellow vacuums we used hard for 10 years until it wore out, no problems. The new purple animal is cheap plastic junk. 3 years old, countless broken plastic parts, and now needs major repair. Great suction until the pickup head goes out. More along the lines of an $80 vacuum. Don't waste your money.

Ok so excited to get my new Dyson Animal Ball vacuum. However after just 2 months it stopped working. What they don't tell you is that you cannot get service anywhere in British Columbia, Canada. You call Dyson and they send you a shipping box, which takes 3-5 days, you ship your vacuum to their service centre in Calgary which takes 2 days, you wait 5-7 days for service and another 3 days for shipping. Please Dyson get with the service part of your machines in order. I have a dog and am now picking up hairballs with my hands. You try being without a vacuum for 15-20 days!

I have owned my V6 for 2 years now, and am on my 3rd battery. The battery simply doesn't last, and while Dyson has replaced it 2x now, once the original warranty on the vacuum expires, so does any warranty with any of the replacement batteries. My 3rd battery fell outside of the original vacuum warranty period, so I had to pay out of pocket for that battery. As a buyer of this product, I would have been better off buying a less expensive stick upright from Walmart, and replacing it as needed. I wouldn't experience downtime and in the long run it would still be less expensive. Until Dyson can solve their battery woes, I would recommend purchasing a competing product.

We finally bought our first Rolls Royce Dyson V11 and at first I was so happy, well that was for about 3 months after owning it when the battery dies in less than 1 min. So I called to find out that no one is working there and they shut down their call center, so they said start a chat. LOL. What a joke because I did and I waited and finally they write back that no one is available! Anyways I email them and they tell me that they are sending a replacement charger, hmmm it’s the battery not the charger but no one to talk to.

They sold me V8 stick vacuum cleaner by saying that they are going to do a price match Home Depot but after I bought it, they have rejected my claim. Worst customer care who can't stand on their word.

Having been a fan of Dyson since DC02 I am disappointed. My last Dyson vacuum broke (rather than $100 for replacement part) - my gift to myself, I decided time to buy a brand new Dyson. The new one doesn't have a good head and its pretty poor. It's only good on hard for. Great auxin but didn't pick up. As for hair-no chance, I've never known a Dyson to leave hair and pet hair on the floor. But this one just skips on by. I guess you need to pay extra for a pet one. Yet every previous one has done the job. This is only good for hardwood floors. It's the big ball vacuum and I've wasted my money. Half my house is carpet and it's rubbish in carpet.

Please don’t get one of these. They only go 4 mins on maximum which is what you would generally need. They block ALL the time. And if that is not the cause of the problem it’ll be the filter. So you’re half way through vacuuming up and the filter needs cleaning so it stops the machine. You need to wash. It only takes 24 hrs to dry it. Let’s just leave the mess there then and wait for 24 hrs. That would be acceptable if I hadn’t paid 1400$NZ for it. Back to using the Centra vac. Amazing.

I purchased 2 Dyson vacuum cleaners. The pet stick vac and a Ball vac 3 years ago. The stick vac was a pet vacuum. It broke after 2 years. Parts were replaced and then the battery failed. The ball vac’s wheel just broke off. Contacted Dyson, No response from Dyson at all. Paid good money hoping to have a vacuum for the next 10 years. My Nilfisk was so much better.

While the Dyson Ball Animal 2 vacuum has the best suction I've ever experienced, the attachments are not strong enough to handle it. In order to go from carpet to floor I have to attach the flathead to the hose. The hose is weak and compresses under the power of the vacuum. The stand up vacuum is constantly falling over so that I have to struggle to hold it upright while trying to keep the hose extended so that it will keep vacuuming. It is the hardest vacuum to use and therefore the worst I've ever owned. Unfortunately, I bought it with the intentions of gifting it and when I decided to keep it I was way past the return policy of COSTCO where I purchased it. I wish I could get my money back but will probably just dump it and get a Shark.

On May 6, I ordered my DYSON CYCLONE V10 MOTORHEAD, directly from Dyson. I got it 5 days later, and it was not working. Called the company and after a good 45 minutes wait, and after they cleared up that I indeed plugged it in (being treated as an idiot didn’t feel so good) they concluded I need a new charger (I explained that it’s rather urgent to get since my old vacuum was not working anymore. I got it 10 days later, and the vacuum was still not working. I spend another hour on the phone with Dyson and this time they said I should return it for an exchange, and they would ship a new one the moment UPS is picking up my return (this was a pleasant experience even if it took a very long time).

I bought a Dyson 6 years ago. Loved it. Worked great. Never needed anything. I replaced this Dyson with another one, the Animal 2. I am extremely disappointed and deeply frustrated. This is an expensive machine that worked for about seven months before needing $125 in repair. If you want a crappy product that costs tons of money and works so well that it will destroy your rugs, but then stop working appropriately, then get the Animal 2. If you want a good quality product that works well, get anything else. I am beyond frustrated with myself for not listening to the other negative reviews.

Shame on you Dyson Australia. I needed to replace the Drive Assembly (Part Number DY-9667620) in the head unit of V6 Animal DC59 94988801. Genuine spare parts are available in UK, Europe and USA. In Australia they don't keep spare parts and you are forced to buy a much more expensive complete head assembly rather than a spare part for a fraction of the cost. Then you are forced dispose of the old unit which goes to landfill. Not good for the environment and costly for the retail customer.

Received a DC14 Full Kit as a gift years ago. I am the original and only owner. Product states “No filter replacement costs”. I wash the filter as directed and it has slowly been disintegrating. This time, the filter crumbled. Called Dyson and was forced to buy a new filter even though it’s supposedly a lifetime guarantee. Dyson would not stand behind it and offered me a discount instead. A discount is not a “No filter replacement costs”. There are no asterisks or caveats on this statement so it seems it is just plain FALSE. Owners should know there is no lifetime guarantee on the HEPA filter on these crazy expensive vacuums. Forget what the stickers on the product states - it’s a lie. Perhaps it’s on the tiny print in the owners manual that you can only read after you buy it and the most owners throw away. Still deceptive since lifetime guarantees on this and that are selling points they tout.

The design is very convenient and practical. It's easy to understand and assemble. The suction is not always reliable, even with a full charge. Sometimes it runs better than others. The brush attachment to use as handheld vacuum does not seem to work very well. It is difficult to suck things up when using it as a handheld/short/compact vacuum. I have an apartment so I just leave the charger on the floor but once I have a house I look forward to mounting it on the wall.

I have two Dyson vacuums. I have a standard size and a small cordless. Honestly, I love the cordless one so much and it works so good I end up using it most of the time. I had an issue once and called customer service. They troubleshot with me and sent me a new filter that fixed the problem.

I love my Dyson animal vacuum. It picks up everything, especially the dog and cat hair, which I have a lot of having two dogs and two cats. They shed year around and this vacuum picks up every last hair. It’s the only vacuum that I have owned that works this well. I will always own a dyson. Best of all vacuums that I have bought.

Wish I’d gotten my Dyson a long time ago. So easy to use and clean. I installed the charging unit in a handy place so can grab it and clean up a big area or small. The charge is more than sufficient to clean anything I need it for. Got one for home and loved it so much that I got a second for a vacation home. And I NEVER complain about vacuuming!

I received a damaged product of Dyson vacuum cleaner for above 200 bucks. I tried reaching customer service but no luck. Please be cautious while purchasing products from their market place. Especially websites like Newegg.

I have a Dyson rechargeable animal v7. I love it except the one issue is it clogs pretty easy but animals and myself have long hair. Also it would be nice to have a small flexible attachment that could fit in tight places like my dryer vent.

I run a dog hotel out of my home. On average, I have between 28 & 33 dogs here, so you can imagine the TONS of hair not only on the floor, but furniture and walls! I’ve tried many different brands of vacuums, but they all “died” after a month. I got a Dyson Animal vacuum about 14 years ago and it is WONDERFUL! It sucks up all the dog hair - I even have a Husky! I would NEVER buy another brand of vacuum.

I like how this vacuum makes it easy to clean the filters, but very disappointed about the design of the vacuum from the waste bin, to the detaching hose, to the locking mechanism when you stand it up right, it's all horrible.

We have the V8 Animal cordless. This lightweight vacuum is very convenient and easy to use. It does a credible vacuuming job on both carpets and hard floors, especially on high power. But note that it will only run about 10 minutes on high. On regular it goes for at least 30 minutes - enough to do the entire house (upstairs and downstairs) plus the garage. Pretty impressive.

I have the Dyson animal cordless vacuum. I feel like I am constantly having to wash the small filter otherwise the vacuum does this surging thing and won't pick anything up until I wash the filter. Maybe it should come with two so you always have one ready. Also the handle is kind of heavy and when I am able to vacuum I have to switch hands in order not to get a blister on my thumb.. I do however like the convenience of having the cordless vacuum. And I do like Dyson vacuum. This is my third one.

My Dyson vacuum is great. The best vacuum I've ever purchased. Cleans carpet and floors well. Have dogs and cats and it picks up all their hair easily. The vacuum is easy to maneuver and not too heavy so don't get tired pushing it around.

I used to own an upright Dyson ball. It worked great for 10 years. When it died I purchased the animal. It is the worst purchase I’ve ever made. The vacuum—when it works—only lasts for 5 minutes. Literally. When I called Dyson they said that 5 minutes is correct when it is on “max” setting. However, mine only works for 5 minutes on regular setting. I was so surprised that Dyson made a machine to only work for such a small period of time. What is the point? I have 4 kids and need to vacuum for much longer than 5 minutes. I did return it but experienced the same thing with the second machine so it’s not a defect. Unless you live in a 3x3 closet, or only plan to vacuum 1/3 of a standard room, DO NOT buy this machine! To do so would be like putting $300 in the toilet.

My model works great any anything you need to clean. Whether it's under the couch, the blinds or the window sills there is an attachment make makes the job nearly effortless. Extremely easy to clean the equipment.

We have a black lab that sheds year 'round. It is difficult to get up the animal hair. However, with the Dyson Animal vacuum, I can get it up. I do wish there was a way to clean inside the tank but, other than that, it is very good. It is too heavy to take upstairs, so I depend on something else up there. I would love to have one for upstairs too.

The vacuum gets to places other vacuums are unable to clean and is more reliable than other brands I have used. Also, longer life. The warranty was honored without a problem when used once.

We were given our Dyson Ball Multi Floor vacuum as a hand me down. The Cadillac of vacuums, in my less than knowledgeable opinion of any vacuum. As someone with back issues, I was hoping it would self propel itself and hover from tile to rug and back, effortlessly. Leaving nothing but like new, expensive looking thick carpet type lines behind me. I wouldn’t have to whiff the wretched burnt smell while one foot on the corner of an end of a throw rug in the kitchen, while my Dyson just knows... up and over... onto tile, keep going.

Its a good vacuum, and does a decent job. It doesn't do well on carpets unless you are pulling it towards you. The battery lasts for about 20 minutes, which lasts long enough to do 800 square feet, however it would be nice to be able to charge and vacuum at the same time. The wall hanger that is supposed to be usable is hard to find a location for that isn't in the way, because who has an outlet in the broom closet?

I write many reviews... good and bad... but honest... the Dyson Ball (purple), that I purchased 3 months ago is very effective on picking up pet hair and other debris from carpets... and floors. The vacuum is bagless, which is convenient and saves money. I have saved a tremendous amount of time and have cleaner carpets since I received my order. The unit costs more than models your "grocery/household appliance store" offer... but... I replaced such a unit that "was working as intended" because my socks still got dirty after vacuuming.

The Dyson is hard to use, especially the attachments. It's heavy and bulky. Cant get it under most everything. My Hoover beats it hands down in every category especially cleaning. It was a gift from someone who did not like it. Dyson blows!!

Just an overrated piece of expensive junk, had it replaced 2 or 3 times (I forgot how many times, and I just threw it in the trash,) but the time it runs is inadequate, the batteries are garbage, you have to clean the filters constantly, and they are junk too. Is just a giant scam!

I am so thrilled I bought this when I did. I had all wood floors put in and let me tell you much harder to keep clean than carpet. Every day I just whip out the Dyson and everything cleans up so nice. Only change I would make on the Dyson's is to have some way to keep it running consistently without having to hold the switch on.

I got this vacuum as it is a lightweight stick style that I can easily use on my 43 stairs that are my only carpet in the house but nonetheless hard to vacuum with other cleaners. It does a great job and automatically adjusts to clean area rugs and hard flooring. I have shoulder injuries and this has been a godsend, and my house is much cleaner for it. It empties easily, you just have to get used to where to place your hands, and also gets fine dirt, dog hair, etc. The only fault is likely that the swivel head takes adjusting to get it right and the clearance is not perfect but still better than my other canister that I still use for big projects on flat floor such as construction clean up.

If you like lugging around an expensive vacuum cleaner that is overly engineered, this one is for you. It has a ball that does something, but not sure what other than allowing you to get under low furniture, beds, etc. It has been in for repairs three times, including the ball. I asked them to send me a new ball and I would fix it myself. No can do, you have to take it in for service. Designed for engineers for engineers. Get a better, less expensive model and buy a Shark.

I really like the design of the vacuum, it's nice to not worry about replacing bags, but I find the dust container does build up static, especially in the winter, plus the container isn't the easiest to keep clean. I had one issue with the main hose about 4 years after I bought it and Dyson replaced it no questions asked. I now own 3 dysons, one large corded for the main floors, one cordless for the stairs and a smaller cordless for small cleanup jobs.

This upright vacuum gets it all. The attachments and performance are very impressive, well thought out and designed for life. It is expensive, but the quality is superb. It is heavy-duty, glides easily and has a very long cord that stores conveniently.

I ordered the new Humidifier+cool+purify a week ago and received the order confirmation email saying I will receive the delivery on "Wednesday, May 6th" AND that a different email will be sent containing the tracking information. Guess what, NEVER received that email and no idea where my order is! I paid $871.99 for an overpriced product expecting a great product, superb service and no issues however what I get is a 3rd class service, no product to show and not even a status update to let me know of any delays. Dyson, if you wanna overcharge like Apple, then have a matching customer service quality!

I really like my vacuum. It cleans well but not too sure I like the fact that it gets older as I get older. The suction is great and cleans well. I also like that fact that it can get into places better than a regular vacuum cleaner. I do however, wish it had a mini brush so that I could clean my couches with it better.

The vacuum does what it is suppose do very well, best vacuum I ever used. Only complaint is that the charged battery lasts only about 20 minutes. The design is especially nice. Easy to put back on the wall in the charger and remove with ease.

Love the performance of my Dyson, just wish it was lighter. My only issue I have with it, is when you stand it up, it doesn't always "catch" and it falls over. My daughter has a Shark and it is lighter, however in my opinion it does not clean as good as the Dyson.

Great on all floor surfaces. Love that it is cordless hate that the battery lasts for about 30 minutes. Got on sale at Nordstrom rack for a great price.

I use my vacuum everyday. I love it. Light weight. Works best for my kitchen. Also can be used on carpet . Lots of attachments . It has MANY uses. I am definitely going to be buying another one after this.

Vacuum does almost everything! Has all the attachments. Has lots of power to get all that dirt! Does a wonderful job on curtains & upholstery. Easy to dispose of dirt when canister is full. Just overall a great product.

This is referring to my Dyson SV10 - I love this thing! The company obviously puts a lot of thought into the design and features. I think they must actually have homemakers involved in the development they've hit it so spot-on. And they market through Costco, which is the most convenient thing ever!

We started with an old Electrolux from my wife's mother that lasted 5 or 6 years. We bought a Eureka that lasted maybe 12 or 13 years that had to be repaired 2 or 3 times not counting replacing the belts a couple time. Next came the Hoover which was a better product. One minor repair and one belt replacement. With both the Eureka and the Hoover my wife thought neither really cleaned the well and a few years. Then we bought a Dyson about 20 years ago and she loved it - and still does. It really is a superior product. We still have it and it still cleans great.

While the motor is very powerful, the design makes it difficult to go over a transition strip from wood to tile, also, the bristles on the rotating head, seem to have worn down quite a bit, so the performance lags, relying solely on suction rather than the head part. I only got one attachment with this vacuum, so no value from those. It's a good vacuum, not a great one!

We have 2 very hairy dogs and 2 vacuum cleaners that we enjoy for different reason. One is the "Pet" Dyson, the other is a Shark Ion with removable batteries. The Dyson definitely removes more dog hair on the first pass. The Shark removes hair, too, but not as much, and only after making several passes. The Dyson has different speeds which is nice when vacuuming cheaper carpets like bathroom rugs so they won't get sucked up. The Shark has only one speed. But with the Dyson, you must continuously hold the trigger while vacuuming. Don't care for that. With the Shark, you press one button to turn on and off.

We experienced 2 major issues with our Dyson that we were surprised weren’t caught in design and quality control. First is the power cord. It is quite stiff, making it hard to wind up cord when you are finished using it. Secondly, the extension hose is too short, and it is trying to retract when you are using accessories. It makes for a tug ‘o war, with one hand holding the Dyson’s handle while the other hand is trying to keep the hose stretched out.

I truly like my dyeing vacuum; however the battery life could be longer and the suction a bit stronger. I highly recommend this vacuum for being easy to use and it is very light to lift. I love the color. It is great. Why not have a bright wonderful color while vacuuming. It is easy to hold and grip and that is important. I also like that you can detach it and use it for other jobs as well and it is cordless. Thank you for that. No cord to trip and pull around.

Dyson Cyclone V10 Absolute. I wish the battery was interchangeable, this thing cleans so well. It's annoying to pause and wait for it to charge. So it is definitely something you have to consider when buying this unit, if you have a large home you will need a few units to cover the house in one sitting or plan to take long breaks while cleaning. The unit has great crevice attachments but it should have came with a hose to make better use of them. Don't let the size fool you, this tiny thing has a lot of power. Very quiet on low and very loud on high. The unit is best at dust and small particles, large objects are not what you want to use this thing for, handles objects about the size of a large Peanut M&M well.

I really like my Dyson stick vac but the battery does wear out fast and warranty is not very long 6 months or less. My battery went dead and would not work even though I charged it and dyson would not cover it. Also I think they need to put something on the front to catch more dirt as it only gets small things.

My husband bought me the Dyson stick vac for Christmas. I am a disabled person, in a wheelchair due to a right leg amputation and rheumatoid arthritis that affects my remaining leg, my hands/wrists and my spine. Therefore, using a full sized vac is virtually impossible for me because of the weight and overall size. Every other rechargeable stick vac I had tried was very poor at suction, the rollers got tangled up with debris and the battery lives were very short. The Dyson, however, gives you 3 different suction options which work very well. The roller bars don’t get tangled up with hair and debris and the battery life lasts long enough for me to vacuum my whole house. I LOVE my Dyson! It makes my life much easier and less painful. It also keeps my floors much cleaner. I highly recommend Dyson!

The Dyson has a powerful motor. However, most Dyson vacs that I have used/owned are heavy and very bulky. I dread every time it's time to vacuum because of the awkward maneuvering. Overall, the Dyson brand is a solid product, reliable, and does the job.

My only issue with my Dyson, is there is no way to adjust the height for shag, or more thicker carpet. I also have had to buy a replacement hose. Other than that I love my dyson. I have had this Dyson for about 4 years and am very satisfied.

My Dyson v7 is SO much better than any standard quality canister vacuum w/ powerhead I've had. And Cordless! It picks up rug dirt that no other vacuum could touch. Dry skin, hair, sand, dead bugs, broken glass, nails, dust, outdoor debris, all no problem, rug or hard floors. W/ bad arthritis, I can easily use it. Head goes under table supports & furniture frames, and twists to every angle. After 5 mos., I still marvel at how good it is. Definitely worth the cost. Only issue: wish vacuum came w/ removable battery pack; I'd buy an extra!

For an expensive vacuum that advertises how well it works and how their technology is what makes it so amazing I am disappointed. It never fully picks up the dog fur which it claims to be one its best features and what the "Animal" was made for. It's also heavy and is hard to use on stairs. General suction strength is disappointing, especially for the price. Wouldn't purchase again at such a high price point.

I am 100% happy with my Dyson vacuums - I have 2. I love the lightweight convenience and the strength of this product to extract dirt particles. There is a wide variety of attachments to choose from for any cleaning job I need done in my home.

I have two Australian Shepherds with long hair which mean lots of shedding. I have a cordless Dyson to use on carpeted stairs, wood floors & tile. It works great on all of these surfaces and the attachment for smooth surfaces on my cowhide rugs. I also have an upright Dyson I use on my carpets. We also have a local Dyson dealer where I take them in for cleaning & check ups.

Don't like the brush as it gets clogged with hair constantly and the extension is hard to use. I have to vacuum the carpet twice for the carpet to be clean. My wife has a hard time using the extension hose.

Very much in love with my Dyson. We vacuum every day and with the Dyson it's such an awesome experience. Handling so easy and comfortable. Sound barrier is good. The cleaning is on top, it gets every little tiny micro crumb anywhere in the house. We are very happy to have bought the Dyson and would defiantly buy another one in the future.

Poor suction. Doesn't clean very well. The roller gets clogged up sometimes and the dirt storage fills quickly. The vacuum was expensive for what it is. It is light and easy to maneuver, Replacement parts were priced ok and available.

Excellent Products-Dyson. Warranty is excellent. Customer service is excellent, replacement of parts with no questions. Would recommend Dyson over all competitors. Feel free to contact me for testimony. All family has Dyson and very satisfied!

I love this vacuum. No cord to bother with, very versatile. Lightweight, can do ceilings with different attachments and pick up virtually anything. The only negative I have is that certain scatter rugs cannot be vacuumed with it. Works wonderfully on bare floors, very good on carpets. The Dyson V-11 is built so that I can even get under furniture without moving furniture.

Attachments I really do not like, as the flex cord doesn't get high enough or stretch long enough, but other than that it is a good vacuum and I like the weight of it. Handles easily and maneuvers well. Head can get into all most any spot without difficulty. To lift off cup to empty extremely easy and replace.

Never quits sucking even when full, so you gotta watch for when it is full. Even repairs was very easy and cleaning brushing head is easy. Mine is the original Yellow and DC07 and has been running since 2005!

It does not last long on its charged battery. For the price I paid I expected a pristine cleaning and a better suction. The suction is not as great as expected either. I LIKE DYSON BUT A BIT DISAPPOINTED.

The vacuum works great. But the battery does not last very long, not very many attachments included. Dyson handheld slightly older model The vacuum runs about 15 minutes on full power. The filters are a little expensive.

This has been a real workhorse for years. Unfortunately, during the pandemic, getting a repair done is proving to be challenging. Waiting for estimates on repairing a power switch that will not stay engaged.

The Dyson SV12 model is a good vacuum with the exception of I have two dogs and the hair keeps getting clogged in the inner part of the collection bin and I must keep pulling all the hair out to continue my sweeping so if you have long haired dogs this is not the machine for you. Otherwise I would give it a five star rating and customer service is very good.

I love my two Dysons. I’ve had to call customer service once and they were very polite and helpful. I clean it once a year and it never loses suction. It’s easy to take apart (to clean) and reassemble. I have two large dogs and my Dyson never lets me down.

I love my Dyson rechargeable vacuum! I use it everyday to clean the kitchen and dining room. The charge lasts for about 20 minutes on the max setting. The suction never decreases and it can cut through the toughest messes!!

The Dyson pet vacuum is amazing. Had Australian shepherds before, with so much hair, Dyson never let me down. Now we have two pomeranians. Two dogs, no hair! And the attachments get in the crevices of my couch and clean the tops of the furniture as well. It's an all in one vacuum!

I have the Dyson v6 model. It's several years old. I like a canister type as opposed to an upright, better to get into tight areas. This works fairly well on bare floors. The carpet attachment brush "stops" rotating when on carpet after several minutes. I have to lift the brush from the carpet and it begins to spin again. I do not know if this is the way it is designed. What I do not like about it is the power button is on the unit and not the handle. SO if one is 15 feet away from the unit one must walk back to it and turn it off. It would be more convenient to have it on the handle like my Kenmore.

Great overall. It's so easy to use and push, I used mine 2 weeks after having shoulder surgery. Some of the attachments feel kind of cheap and hose is sometimes easy to kink. But very easy to clean canister out.

The battery lasts long enough to do the first floor which is over 1000 sq ft. I have used other battery vacs and the charge never lasted long enough. It is light enough to let me hold it up to reach high spots.

I've had the vacuum for years and have had zero problems or issues. It's by far the best vacuum I've had. Easy and reliable. It's lightweight. I would only like it if the hose was longer but otherwise no complaints.

This is my second Dyson, not because anything is wrong with the standup. I wanted a smaller one and chose the 7V. I love this one just as much! Lightweight, easy to vacuum everywhere and it charges quickly. Storage is a snap, hangs anywhere on the charging station till you need it!

This is the best cordless vacuum I have ever used. It's light and powerful and also bag-less. I have had this vacuum for quite a while now and I have had no problem. I have two dogs Cocker Spaniels very long haired which is a vacuum killer but mine keeps on keeping on!

Fine. It is not easy to store (canister) as it takes up too much room and the attachments are not as easy to use. When used on an area rug the roller kept quitting which is what I would expect to deep clean it. The suction is great though.

My vacuum is a secondhand vacuum but it has been a good one. It was about 3 years old when it was given to me. It works great. It is lightweight and easy for me to handle even with my fibro which causes me major muscle and nerve pain.

I have the two Dysons and both are way too heavy to work with. They are cumbersome and a pain to use the attachments. I would not buy another dyson vacuam. They are like sweeping with a brick. I am surprised that they did not get this result when the item was tested by a female worker.

My Dyson is the Cordless V7 and I love it! It's light and vacuums up everything. It gets low enough to vacuum under the bed and dresser. It has several attachments, you can vacuum the ceiling fan and crevice tools. It also came with car vacuuming attachments. The only thing that I would complain about is the battery life isn't super long, but it's usually good enough.

A great reliable vacuum, mine is a plug in as I have not had a great experience with plugless in the past. My Dyson picks up an amazing amount of pet hair & everyday dirt & has the easy bagless empty one latch method which makes it super easy to empty after each use. My only wish is that the Dyson I own was a bit lighter in weight as I am 73 years old.

I have both the Dyson V6 and V10. These are some of the best examples of engineering I've ever seen! They both work so well that I actually look forward to using them! On the Design end, on the 1-5 scale I'd give them a 7! Dealing with the Company is a pleasure. If there is anything other than superlatives to say, it's that they work SO well that ultrafine dust gets through all of their filtering and accumulates inside the baffles and getting this dust out, if you are so inclined, can be tricky. Other than that, you will be absolutely amazed at these vacuums.

This is the best vacuum that I have owned. It is lightweight and cordless which enables me to vacuum more often than with previous vacuums. It also has a maximum cleaning switch which I use most of the time because it is rechargeable.

I bought the Dyson Big Ball Cinetic from Canadian Tire on sale... Had it a year and in one day the cord recoil broke... The canister clips broke and it's overheating... There is so much plastic in these things it's no wonder children don't choke to death on the little pieces that break off. Overall this is an overpriced piece of plastic garbage and I will never ever by Dyson... I've spoke with others online and all have the same problems... Stick with any other cheap brand at Walmart... You're only paying for the name people... Don't be fooled into the hype of the staged commercials... Anyway I'm off to buy a Bissel because I know they are quality compared to the Dyson.