Miele Vacuum Cleaners Reviews

After owning my Miele for 8 years, I am so frustrated by it that I have to write this review. My Miele is a canister vac that I paid almost $900 in 2018. My frustration lies with the hose. It is too rigid and inflexible. It sticks up too high at the point where it exits the vacuum and it is shorter than my old vacuum hose which leaves less room between me and the vacuum which causes me to trip over it. When I want to stand the hose somewhere, it won't stand up and I must hook it into the built in hook on the side of the canister which is very awkward and not easy to do. I am also unhappy with the dusting brush which is a small, round circle that only dusts 2 inches at a time rendering it pretty useless. This vacuum is not easy to pull around, and I sometimes wonder if the designer is someone who actually spends time doing housework, vacuuming etc. On the pro side, it cleans well.

My newish Miele was shot -- wouldn't inhale properly, kept switching off. Jeff ** called me promptly and affably explained what was likely the cause. He told me what to do and made sure I understood the various parts of the machine that might need attention. Now my Miele is up and running again and my house is cleaner than ever. Thanks Jeff!

Awful. I would never recommend this overpriced garbage that they don’t stand behind. I’m within my warranty window and because the carpet attachment has scratches on it they won’t fix or replace it. I was insulated by stating it was dropped and misuse. Meanwhile this is the only piece not working and there is no service provider in 50 mile radius. I explained to them that’s scratches on a car would not prevent the car from working and that these are aesthetics. I told them that their evaluation is very subjective and they said sorry.

OMG. SO MUCH DISAPPOINTMENT in our C1 Dog and Cat canister. DO NOT BUY! There are SO many things WRONG with this machine that after finishing just one floor I'm so pissed and sweaty I want to hurl it across the room. Every step you take, you have to hand-feed this machine. It takes forever to make right adjustments to the rug nap, and of course the adjustment buttons are placed inconveniently on the bottom half of the canister. The cord is extremely short so you have to unplug, replug, unplug, replug it in. You have to move the machine backwards to pick anything up off the rug, hold the end of the rug down with one foot and move it backwards in the opposite direction.

Our Miele worked well for a while but then one of the cheap plastic parts broke. We took it in to get serviced and it hasn't worked well since. The part they fixed is still broken. It clogs all the time and the bag doesn't stay in place (that was the part we took in to get fixed). It is more of a hassle than it is worth. Will never buy another one.

I have owned at least. Dozen Miele vacuums over the years. I bought a bag less Miele cx1 cat and dog. The suction is half or less of the turbo cx1 with a bag. It barely pick up loose dog hair. I would absolutely not buy this vacuum. Also I called Miele but got caught in an international call center mess with the person. Not understanding even the simplest things I was telling her. Very Frustrating. If the CEO of Miele USA had to endure what I did he would fire himself. So my cost of $475 is out the window. My cleaning person refuses to use this vacuum. RR

This is a truly terrible vacuum cleaner! It is a big hassle to use the two batteries it comes with because you have to keep switching them out and plugging and unplugging them; otherwise, they don't work at all. They also won't last long. The dirt cup is very small, and most of the time, you can't get it emptied by shaking it out; you need to pull out stuff that is stuck in there. I purchased it directly from Miele, and after a couple of months, I finally had enough and asked to return it. However, I found out that the vacuum is only returnable for 30 days. Such a bad service!

In late May 2023 our Miele 6160 countertop coffee maker stopped working. After trying for hours to fix it online with Miele, they told us it would be sent out for service. We received a box, and boxed it up as requested - in line with the warranty. It is now August 2023, and the coffee machine is missing. Miele blames UPS, UPS says they never received it. And we have spent countless hours on the phone with both Miele and UPS. Shouldn't Miele have to engage with UPS? Why are we forced to call UPS when they say they never received the produce from Miele? This Is 3 months of waiting to have a minor problem with our machine fixed. With a missing product and Miele not taking any responsibility. UPS says Miele never gave it to them. Our next stop is Better Business Bureau. This is not acceptable behavior from a company with a product under warranty.

I was so sure the Miele Blizzard bagless model would be great, but I'm terribly disappointed in this expensive vacuum. The sucking power is not nearly as good as my Miele C series canister was, and the power head feels flimsy and requires too much back and forth to fully clean my carpets of fuzz and lint. Don't spend the money, it's not worth it.

Vacuums are for kids! Yes, I've been vacuuming since I was 10. It a simple chore for kids. But not the Miele Complete C3 Excellence canister vacuum. It's all plastic and has so many moving plastic parts parts. The part that is not plastic is the the tube to stand and vacuum, and it's very heavy. The grip is big so my hand, which is not small, gets sore and tired after vacuuming my small home. So I've ended up just vacuuming on my knees. (We've got bed bugs and I need to get at the baseboards and everywhere anyways.)

I purchased a C3 Miele Vacuum a few months ago and within a short period of time the motor overheated to the point where it warped the case so that the switch wouldn't work to turn the vacuum on. I called support and they told me to take it in for service to fix it. Once the technician examined it he discovered that it would need 6 major parts to repair it including the case and motor. The thought was that Miele would send a new vacuum since this is a major repair. Miele decided to send the parts - which they don't have and are on back order. The vacuum has been in for repair for 4 weeks and it will take at least another 2 weeks to get the parts (not confirmed) and then the technician has to repair it.

I purchased 2 Miele C-3 canister vacuum cleaners (One for upstairs and another for down). I enjoy the powerful suction, but have had issues with the bag holder not grasping the bag and having a huge mess to clean up when the bag chamber is filled with debris. The salesperson stated "would only need to change the bags 4 times per year", that is false. You need to change bags at least 8 times a year or the motor will overheat. The "onboard tools" are like "toy tools" and that is a waste, I never use them and had to spend money on additional tools which I am not that happy with.

Purchased for home use late 2017. Only good quality; it’s quiet. Does not have a power switch on handle. (That was $500.00 more) What difference does that make? Try cleaning something while on a ladder. To shut it off you have to climb down the ladder and press the switch on the body. If something gets sucked in, e.g. corner of a curtain, clothing, etc., try to shut it off quickly. And remember, to have a switch on the handle is an additional $500.00 to an already very expensive vacuum.

Easy to use. Lightweight and cleans perfectly. A bit expensive though. I have a Canister and a stick Miele - love them both. Tried Dyson (too heavy and cumbersome) and many other brands thru the years so I do have experience with vacuums.

After reading and conducting a fair amount of due diligence before purchasing new vacuum cleaners, we purchased Miele upright and canister vacuums. Relative to other brands, the reputation of Miele is "high quality" and "expensive." To date, the vacuums have worked great (home use, only). Recently, our upright model would not turn off when pushing the on/off button on the handle; we could only turn it off by unplugging the unit; we had never encountered this issue with other brands in over 45 years of vacuum ownership/use.

Prior to my last vacuum purchase, I was trying to decide between Dyson and Oreck. Online search results were clear - skip them both and go with Miele. It cost a bit more than I planned to spend, but SO worth it! Miele does an amazing job on both wood floors and carpeted areas. Also very easy to use - body swivels to go around corners and lays flat to reach under beds. All attachments are incorporated into the body, so it's super easy to take care of baseboards and upholstery as you go. I will never own another brand of vacuum.

The best vacuum I've ever brought. Had an Electrolux, Hoover, Bissell, Kenmore canister, Shark with every attachment where my long hair never tangled around the brush and an Oreck. Shark & Bissell are the worse to empty if like me have allergies, made me quite ill. Bissel was light cordless. My Miele I bought canister to keep my new mattress clean and use to do my drapes, dust my furniture and use to dust my leather furniture. It is an accompaniment to use with my upright Oreck. Miele has a powerful motor engineered in Germany with best suction over even my Electrolux canister. I love that it has bags rather than emptying the canisters and the same with my Oreck upright. Bags are the best to use. I recommend Miele canister over any other. Love my Oreck but next upright will be a Miele. You get what you pay for and it is an investment well spent in your health as you clean.

Very reliable. Long lasting. Gifted one to my daughter. Bought from a local vacuum/sewing machine dealer. They recommend this make very highly. Have had this make about 5 plus years. So far no repairs needed.

Miele Vacuums manufacturing is mainly in Germany with parts from other parts of Europe. Not China or elsewhere. It is refreshing to buy something that is not made in China and is of the highest quality. It really works well. It easily transitions from hard surface to carpet or vice versa. I have really enjoyed mine and have not had a single issue with it. Mine is over 6 years old and would highly recommend anyone to get one. It will be your last vacuum cleaner.

Excellent quality and value, very well made and designed. Very powerful and quiet. This Miele vacuum is made in Germany and has excellent build quality. Hepa filters are very easy to use and convenient.

We bought a Miele Lumen dishwasher a couple years ago and have had nothing but problems from the time it was installed. The dishes don’t get clean. I have tried all their “suggestions” and several different soaps. A tech came out a few times but nothing changed. As a last-ditch effort, I recently decided to try it on the “sanitize” cycle and that worked finally. The part I hate about this is that it is a 2 hour and 50-minute cycle!!!! So much for saving on electricity. On their website it says, “Save up to 50% on electricity. All Miele Dishwashers can be connected to a hot water connection at a temperature of up to 150°F. This reduces electricity consumption by up to 50% and running times by up to 10%. In the Economy program, the energy consumption of the dishwasher drops to as little as 0.45 kWh.” If I ran it on economy my dishes would be so dirty!

This is a heavy duty vacuum, and when it works it thoroughly cleans well. I have 3 corgis and wanted something built to last to endure the dog hair. The continued problem is clogging and no suction. Then it spreads dust and throws debris all over, and the edges spew out dog hair as you move it back and forth during vacuuming. It’s not an easy vacuum to work with in checking all of the places that clogs occur. Just to gain access to the brush roller you have to remove 6 different size T10 and T20 star bits. There is a plastic piece on the back of the vacuum that requires a flathead screwdriver, I’ve had to take it off so many times that the plastic is stripped. I’m very disappointed with the design and wouldn’t recommend it for dogs.

This Miele upright is a workhorse with a variety of settings and options. It does all that it is asked and then some. Bought on a recommendation, pleased with result. Would buy again, but don't expect a need for sometime. Love it!

I love this small compact vacuum cleaner. It really sucks, pun intended. After all, that's what what a good vacuum cleaner should do. This model is also quiet, not like the jet engine I used to have. The floor height adjustment is a little under built but works fine. Being mostly made of plastic, the unit is very light so it's easy to drag. The dust bag is easily replaced and is readily available online. And, taking it out of the box and assembling it is easy enough. It is a little on the expensive side but is worth the few extra dollars because it does the job well. Yes, I'd recommend this unit wholeheartedly.

Cleaning the carpet power brush is a bit time consuming because it does not spit into 2 pieces such that cleaning the roller is easy. Cleaning the two bagless containers is easy and saves $$ in the long run seeing as Miele vacuum bags are relatively expensive.

Irobot should have brushes on both sides. Before I realized that one of the rollers had a worn spot, it made permanent grooves in my wool rug. I can't get those grooves out. It's used every day in my 3 cat living room. The Miele is so powerful it can lift up a 5x7 wool rug. I use it to deeply clean rugs. Placement of power button can cause one to accidentally push cord rewind.

I have owned three Miele canister vacuum cleaners. All of them were excellent machines that did a great job on all surfaces and successfully captured all of the dust and dirt while trapping allergens. These machines are also very reliable lasting through upwards of ten years of heavy use.

We have had every brand and model over the years. Some work great for a few months and then start doing a poor job. Most are just OKAY to begin with and soon are useless. A few were bad news from the beginning and were immediately returned. We have had our Miele for 6 or 7 years. It still does an excellent job of cleaning. It cost $600.00 dollars but the other ones only lasted a year or so. If had had purchased cheap vacuums we would have spent a thousand bucks by now AND we would be in the market for new one again. I expect we will get another 10 or 15 years out of our Meile.

The vacuum works relatively well overall. It's quite expensive and a bit cumbersome to drag around as it is not an upright. Having to change heads every time you change surfaces is also a negative. If you use the carpet head on tile or hardwood you damage the head over time. The bags can also be pricey. This is the second one I've owned, but probably the last.

Purchased one at Cape Cod vacuum 2 years ago and loved it so much I purchased another one last year, I own a house cleaning company and Miele is the best vacuum brand I have found to suit my needs, amazing suction, durable, reliable, lightweight and easy to maneuver!

A most fantastic machine! I’m a senior and have had a lot of vacuum cleaners. This one is way better than anything else! Lightweight but not flimsy. Suction absolutely great. Attachments easy to use. Nice color. ????

I have a Miele canister vacuum and it is outstanding. It has variable suction power and it does a great job of picking up dirt, animal hair, and dust. The filters and bags do not release dust when changed. Excellent but expensive.

I have a canister model and it is very easy to use and is also very light. While it is a bit pricey, it is well worth the price. This particular brand has proven to be extremely durable and very reliable. I highly recommend...

Miele Classic vacuum is the most efficient vacuum I have ever used. This is a canister vacuum. It is outstanding on my wood floor kitchen, getting in to all corners using the parquet floor head.. It is also outstanding on my oriental rugs using the rug/floor head for a really clean rug. You can then use the smaller attachments for your curtains, walls, woodwork, etc. If you buy it from an authorized dealer you get a better warranty. Since the Miele is so highly rated I just bought it off of Amazon

This is the best vacuum cleaner I've ever owned! I use it every day because I have 3 pets. I've had it for four years and it still looks like new and performs as well as the first day of ownership! I would not hesitate to buy again, but I think this machine will last years longer than my previous vacuum.

The Miele canister vacuum is the best vacuum I have ever used. It is entirely user friendly from its very manageable weight to its excellent working retractable cord. Solid well made. I've had mine for years, works as well as when I first got it ..Quiet with great power and it comes with all the necessary attachments, great warranty and the best customer service. Costs a little more but in the long run it's worth it. You get what you pay for.

I have had my Miele vacuum for about 2 years and my Miele canister vac really gets the dirt out of my carpets! Even the deep in dirt gets brushed up and out- consistently. I totally recommend this unit.

This handle is awkward, bulky and make it all but impossible to use the brush attachments with any type of grace. It's a total design fail in so many ways. Someone must of told the designers to put a light on the hose handle at any cost to go design principles and that what they did. : (

I purchased a Miele canister vacuum in 2019. Less than 1 year later the powerhead stopped working. I contacted the customer care department and was advised there were no repair depots in my area. I was given a phone number for a company in Ontario. When contacted they advised me I would have to ship the entire vacuum to them for service. I am very unimpressed with both the quality of the product and the service. These are not inexpensive vacuums and I do not live in a small community. I would not advise anyone to purchase from Miele.

I recently tried Miele's bagless canister vac using their 30-day risk-free trial. Within minutes I had rendered it useless. I ran the wand up under my sofa and gently bumped the switch holding the telescoping wand pieces together, whereupon the plastic piece popped off, broken. One tiny sliver of plastic had broken off, which caused the switch cover to come off, and that was the only thing holding the two pieces of wand together. There is apparently no replacement for that part, either; you have to buy a whole new wand to the tune of $115. I had to tape the wand parts together to continue vacuuming. The wand is heavy stainless steel, held together with a piece of trash.