Miele Vacuum Cleaners Reviews

Awful. I would never recommend this overpriced garbage that they don’t stand behind. I’m within my warranty window and because the carpet attachment has scratches on it they won’t fix or replace it. I was insulated by stating it was dropped and misuse. Meanwhile this is the only piece not working and there is no service provider in 50 mile radius. I explained to them that’s scratches on a car would not prevent the car from working and that these are aesthetics. I told them that their evaluation is very subjective and they said sorry.

OMG. SO MUCH DISAPPOINTMENT in our C1 Dog and Cat canister. DO NOT BUY! There are SO many things WRONG with this machine that after finishing just one floor I'm so pissed and sweaty I want to hurl it across the room. Every step you take, you have to hand-feed this machine. It takes forever to make right adjustments to the rug nap, and of course the adjustment buttons are placed inconveniently on the bottom half of the canister. The cord is extremely short so you have to unplug, replug, unplug, replug it in. You have to move the machine backwards to pick anything up off the rug, hold the end of the rug down with one foot and move it backwards in the opposite direction.

Our Miele worked well for a while but then one of the cheap plastic parts broke. We took it in to get serviced and it hasn't worked well since. The part they fixed is still broken. It clogs all the time and the bag doesn't stay in place (that was the part we took in to get fixed). It is more of a hassle than it is worth. Will never buy another one.

I have owned at least. Dozen Miele vacuums over the years. I bought a bag less Miele cx1 cat and dog. The suction is half or less of the turbo cx1 with a bag. It barely pick up loose dog hair. I would absolutely not buy this vacuum. Also I called Miele but got caught in an international call center mess with the person. Not understanding even the simplest things I was telling her. Very Frustrating. If the CEO of Miele USA had to endure what I did he would fire himself. So my cost of $475 is out the window. My cleaning person refuses to use this vacuum. RR

This is a truly terrible vacuum cleaner! It is a big hassle to use the two batteries it comes with because you have to keep switching them out and plugging and unplugging them; otherwise, they don't work at all. They also won't last long. The dirt cup is very small, and most of the time, you can't get it emptied by shaking it out; you need to pull out stuff that is stuck in there. I purchased it directly from Miele, and after a couple of months, I finally had enough and asked to return it. However, I found out that the vacuum is only returnable for 30 days. Such a bad service!

In late May 2023 our Miele 6160 countertop coffee maker stopped working. After trying for hours to fix it online with Miele, they told us it would be sent out for service. We received a box, and boxed it up as requested - in line with the warranty. It is now August 2023, and the coffee machine is missing. Miele blames UPS, UPS says they never received it. And we have spent countless hours on the phone with both Miele and UPS. Shouldn't Miele have to engage with UPS? Why are we forced to call UPS when they say they never received the produce from Miele? This Is 3 months of waiting to have a minor problem with our machine fixed. With a missing product and Miele not taking any responsibility. UPS says Miele never gave it to them. Our next stop is Better Business Bureau. This is not acceptable behavior from a company with a product under warranty.

I was so sure the Miele Blizzard bagless model would be great, but I'm terribly disappointed in this expensive vacuum. The sucking power is not nearly as good as my Miele C series canister was, and the power head feels flimsy and requires too much back and forth to fully clean my carpets of fuzz and lint. Don't spend the money, it's not worth it.

Vacuums are for kids! Yes, I've been vacuuming since I was 10. It a simple chore for kids. But not the Miele Complete C3 Excellence canister vacuum. It's all plastic and has so many moving plastic parts parts. The part that is not plastic is the the tube to stand and vacuum, and it's very heavy. The grip is big so my hand, which is not small, gets sore and tired after vacuuming my small home. So I've ended up just vacuuming on my knees. (We've got bed bugs and I need to get at the baseboards and everywhere anyways.)

I purchased a C3 Miele Vacuum a few months ago and within a short period of time the motor overheated to the point where it warped the case so that the switch wouldn't work to turn the vacuum on. I called support and they told me to take it in for service to fix it. Once the technician examined it he discovered that it would need 6 major parts to repair it including the case and motor. The thought was that Miele would send a new vacuum since this is a major repair. Miele decided to send the parts - which they don't have and are on back order. The vacuum has been in for repair for 4 weeks and it will take at least another 2 weeks to get the parts (not confirmed) and then the technician has to repair it.

I purchased 2 Miele C-3 canister vacuum cleaners (One for upstairs and another for down). I enjoy the powerful suction, but have had issues with the bag holder not grasping the bag and having a huge mess to clean up when the bag chamber is filled with debris. The salesperson stated "would only need to change the bags 4 times per year", that is false. You need to change bags at least 8 times a year or the motor will overheat. The "onboard tools" are like "toy tools" and that is a waste, I never use them and had to spend money on additional tools which I am not that happy with.