Rainbow Vacuum Reviews

Buying a Rainbow vacuum is a high pressure sale with a contract you CANNOT get out of and after your 1st house cleaning you WILL want to get out of contract, you will call the number to see what you can do to which financial will offer no help so you are stuck with a $3,600+ vacuum payment for 3 years. The vacuum IS VERY HEAVY, does not go around corners, and changing the water is CONSTANT!!!! Vacuum will shut down on you and you will have to stop clean out and redo water in bowl.

Like many others, we got the demo after winning a Rainmate mini air purifier. I wish we hadn't. The Rainmate itself will only handle a small are but it's loud. Entirely too loud. We got the demo on the SRX. As far as its vacuuming performance, it's top notch. Probably the best I've seen since our Electrolux. Well, we bought one. Then we actually tried to use it. First, the hose and powerhead are heavy. The unit itself is heavy and then you add water and you somewhere around 20lbs. The powerhead has a nice light. It propels itself. I found I didn't like the speed at which it wanted to move. There is also a trigger on the handle. So you must turn on the vacuum and then activate it with a trigger switch. This is only when the power head is on operation. It did not perform well unless the trigger was pulled. There was suction and cleaning but not much better than my Bissell.

From the moment the salesman walks in your door the salesman starts telling you about the air purification. I have found that it does remove a lot of pet hair. And the vacuum does remove a lot of dirt, but as for an air filtration system, it does not work. Let me be clear on its lowest setting, It does not filter air, but if you run it at full speed, it barely filters the air. You would think with a sales pitch built around air purification that it would do exactly what they claim. It does function as a vacuum. But at no measurable rate, better than products, literally under half the price.

This is by far the most inconvenient thing I have ever owned! The hose, dragging that big machine around, the cord, all of it makes vacuuming a maddening experience! Do NOT waste your money! You are stuck paying an insane price for something that is terrible to have to use! And the “scents”? There is a reason they have you smell it right next to the machine during the demo, because you will not ever smell it again or anywhere in your house. Cleaning it is awful, thousands of dollars for something that is truly just not worth it!

Do not do business with this company. The only reason they get positive reviews is because they ask for them at the demo. If you buy from almost any Rainbow distribution location they will drop all communication with you after they've made their money. The program they say they offer so you can earn your Rainbow for free has so many loopholes in it that it's nearly impossible to complete and even if your do they will try to find a way to disqualify you or delay paying you. I completed the program and I had to hound them for over 5 months just to get my check. I know others who completed it and suddenly can't get a response from anyone.

Obviously the demo went good enough for us to buy. However after sitting with my thoughts for a few hours, I couldn't justify $3800+ for plastic. I kept thinking, where do I dump it on a septic, you can see the waste left behind wherever you dump and it's not recommended to flush. Then I thought what happens if we break glass. And no wonder the suction is good but how good and how much would it take to clean an area? How fast does the water go dirty? Eucalyptus isn't safe for cats and they used it in the demo, and I have cats. The dust won't fly after mixing with water. You can find a cheaper product online. The warranty also doesn't cover what would likely happen in our house, it falling down wooden steps and cracking. Also, only 3 cleans on the filter a year? And you expect plastic to last virtually forever. I could go on. Save your money.

I bought my vacuum as a Christmas present for my wife she didn't want it. I tried to return it but they refused. I couldn't hardly get anyone to give me a straight answer till after my return time was up. I have reported mentally Better Business Bureau because they're nothing but thieves. I had no idea that I was actually going to be ripped off on it. Rainbow has some of the most piss poor policies I've ever seen and I'm ashamed to say that I bought one. And afterwards I found out I was lied to and way overpaid.

Bought 4 years ago - broke down - been down for over a year. Cannot find a "certified" repair shop/person for this particular vacuum. Salesperson is from Evart/ Reed City MI - He instantly ignored all of my calls and emails after he cashed the $3000 check...I had to track him down via friends from the area that he sold other vacuums to - 2 months after the purchase and the purchase of "all" of the extra tools/accessories - he sent 2 strangers to my home to drop the extra parts off and they asked for gas money to get back to reed city....14 days ago after multiple phone calls and emails to any and everyone I could find associated with rainbow I was given the name of a guy in Muskegon MI who works on Rainbow Vacuums as a side hustle out of his garage..

First I would like point out that most people do a review when they are dissatisfied for some reason, and that is why you always find more negatives than positives. I just bought the latest model Rainbow... It is an amazing machine!! When I set up the demo I didn't realize it was a Rainbow Vacuum, I thought I was getting shown an Air Purifier. Imagine my surprise when he broke out the sweeping/shampooing/vacuuming attachments. My aunt had a Rainbow Vacuum I used at her house while growing up back in the 70s/80s, I loved it. It made my day to see it's still around....I know it's a little spendy but if you take care of it you will get your monies worth and then some, and you won't have to continue breathing all the nastiness in the air anymore... And the scents included are amazing!!

My sister asked me to let them do a presentation at my house. I didn't want to do it, but it would help her out. When Teresa came to my house and hit me with her sale pitch, I wasn't feeling any of it. When they turned the "Rainbow" on and cleaned my carpet. I literally accused them of putting dirt on my carpet. Believe me when I say this, when I saw how dirty the water was I couldn't believe it. I have allergies and asthma and all I could think about was how I was just kicking dust and dirt around. Seeing that dirt like I did I started paying attention to what Teresa was doing and saying. That wasn't it, she took a throw pillow off the couch and put it in a bag.