Safe Step vs. American Standard
Compare costs, features and reviews
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Check your credit before financing a new walk-in tub
Walk-in tub costs range from $2,000 to over $20,000
Safe Step and American Standard are both walk-in tub companies that provide similar options. One major difference between these two companies is that American Standard offers more than 100 types of walk-in tubs and Safe Step offers one walk-in tub that you can customize.
- Safe Step is best for customers who are looking for an inclusive installation process where the company removes and hauls away your old tub.
- American Standard is best for customers who want a wide variety of walk-in tub options.
Safe Step vs. American Standard cost and installation
Both Safe Step and American Standard offer an all-in-one service where you get a single price for the tub and installation after a free in-home visit. This makes the process very simple and easy for the homeowner.
However, American Standard also gives you the flexibility to buy just the tub from a retailer like The Home Depot if you would prefer to hire your own installer.
 |  | |
| Basic tub starting price | $2,500 | $3,150 |
| Financing offered | Yes | Yes |
| Discounts offered | Yes | Yes |
| In-home quotes required | Yes | Yes |
| Labor warranty | Lifetime | Lifetime |
| Parts warranty | Lifetime | Lifetime |
| Tub warranty | Lifetime | Lifetime |
| $2,500 | Yes | Yes | Yes | Lifetime | Lifetime | Lifetime |
| $3,150 | Yes | Yes | Yes | Lifetime | Lifetime | Lifetime |
Safe Step vs. American Standard types of walk-in tubs
Safe Step focuses on a limited number of tub models, a standard tub and a hybrid tub/shower combo, which it customizes to fit your needs.
American Standard has a much wider selection of different tub series and models. It also offers tubs specifically designed with outward-swinging doors, which are very helpful for people who use a wheelchair.
| | |
| Soaker tub | Yes | Yes |
| Wheelchair-accessible tub | No | Yes |
| Bariatric tub | No | Yes |
| Tub/shower combo | Yes | Yes |
| Two-seat tub | No | Yes |
| Yes | No | No | Yes | No |
| Yes | Yes | Yes | Yes | Yes |
Safe Step vs. American Standard features
Safe Step is known for its safety and comfort features, like its MicroSoothe Air Therapy for skin care and a heated seat and backrest.
American Standard is known for its powerful performance features. These include the pump-powered quick drain system that empties the tub in under two minutes and the RevitaJet system that can have up to 44 massage jets for a very strong, therapeutic massage.
| | |
| Step-in height | 4 inches | 3 inches |
| Fast drain | Yes | Yes |
| Quick filling | Yes | Yes |
| Grab bars included | Yes | Yes |
| Number of hydro jets | 10 | 22 |
| Number of air jets | 16 | 22 |
| Chromotherapy offered | Yes | Yes |
| Heated seats option | Yes | Yes |
| Heated backrest option | Yes | Yes |
| Remote control option | Yes | Yes |
| Showerhead options | Yes | Yes |
| 4 inches | Yes | Yes | Yes | 10 | 16 | Yes | Yes | Yes | Yes | Yes |
| 3 inches | Yes | Yes | Yes | 22 | 22 | Yes | Yes | Yes | Yes | Yes |
Safe Step vs. American Standard installation services
Both companies offer a complete installation service where they handle everything for you. When you buy a package from either Safe Step or American Standard, their teams of certified professionals will come to your home, remove your old bathtub, and take care of all the plumbing and electrical work needed to install your new walk-in tub.
| | |
| Bathroom door resizing | Yes | Yes |
| Old tub removal | Yes | Yes |
| Wall repair and repaint | Yes | Yes |
| Electrical wiring | Yes | Yes |
| Flooring touch-up | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
Safe Step vs. American Standard reviews
| | |
| Overall star rating | 4.1 | 4.7 |
| Verified customer reviews | Read reviews | Read reviews |
| 4.1 | Read reviews |
| 4.7 | Read reviews |
What Safe Step customers say
Overall, Safe Step customers give the company positive reviews on ConsumerAffairs. Customers are happy with the level of customer service from salespeople and installers. Customers appreciate the tub's quality, but some reviewers mention poor communication with the installers and mix-ups on dates and locations.
“We met with the sales rep once and he spent plenty of time with us going over everything, showing his videos and answering all our questions. When the installers came, they did a very good job.”
What American Standard customers say
American Standard has generally positive reviews on ConsumerAffairs, with most customers saying good things about the installation and customer service. Among the company's negative reviews, customers noted issues with customer service, installation and the tub's door handle.
“I had an excellent sales agent as well as installers for my walk-in tub. I like the availability of having the options for therapeutic value. On the whole, I had an outstanding experience and I would do it again.”
Bottom line: Safe Step or American Standard?
Both Safe Step and American Standard walk-in tubs provide great options for walk-in tubs. Because Safe Step manufactures its walk-in tubs, customers can customize the tub size and features.
American Standard works with dealers, which makes it easy for its customers to access a wide variety of tubs. Both companies offer similar additional and premium walk-in tub features.
