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Safe Step vs. American Standard

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Written by Danni White
American Standard Walk-in Baths and Safe Step Walk-in Tubs

What is the difference between Safe Step and American Standard?

Safe Step and American Standard are both walk-in tub companies that provide similar options. One major difference between these two companies is that American Standard offers more than 100 types of walk-in tubs and Safe Step offers one walk-in tub that you can customize.

  • Safe Step is best for customers who are looking for an inclusive installation process where the company removes and hauls away your old tub.
  • American Standard is best for customers who want a wide variety of walk-in tub options.

Reputation on ConsumerAffairs

safe step walk-in tub logoamerican standard logo
Overall star rating4.34.5
Verified customer reviewsRead reviewsRead reviews
safe step walk-in tub logo4.3Read reviews
american standard logo4.5Read reviews

Cost and installation

safe step walk-in tub logoamerican standard logo
Basic tub starting priceOnly available with quoteOnly available with quote
Financing offered
Discounts offered
In-home quotes required
Warranty - LaborLifetimeLimited lifetime
Warranty - PartsLifetimeLimited lifetime
Warranty - TubLifetimeLimited lifetime
safe step walk-in tub logoOnly available with quoteIncludedLifetimeLifetimeLifetime
american standard logoOnly available with quoteIncludedLimited lifetimeLimited lifetimeLimited lifetime

Available walk-in tub types

safe step walk-in tub logoamerican standard logo
Soaker tub
Wheelchair-accessible tub
Bariatric tub
Tub/shower combo
Two-seat tubs
safe step walk-in tub logo
american standard logo

Tub features

safe step walk-in tub logoamerican standard logo
Step-in height4 inches2 inches
Fast drain
Quick filling
Grab bars included
Number of hydro jetsNot disclosed22
Number of air jetsNot disclosed22
Chromotherapy offered
Heated seats option
Heated backrest option
Remote control option
Showerhead options
safe step walk-in tub logo4 inchesNot disclosedNot disclosed
american standard logo2 inches2222

Services included with installation

safe step walk-in tub logoamerican standard logo
Bathroom door resizing
Old tub removal
Wall repair and repaint
Electrical wiring
Flooring touch-up
safe step walk-in tub logo
american standard logo

All information accurate as of publishing date.

Find a Walk-in Tub partner near you.

    Safe Step

    Safe Step, which is based out of Tennessee, manufactures and installs walk-in tubs, showers or a hybrid shower/tub combination model. The company offers a variety of features to let you customize your walk-in tub to your specific space and needs. Safe Step offers a lifetime warranty on all tubs, and customers always deal directly with Safe Step and not a dealer.

    Safe Step offers a lowest-price guarantee, and the company can send a safety specialist to your home to discuss your needs. The specialist will look at your bathroom space and make recommendations on tub type, size and features. One thing that sets Safe Step apart is that when it comes to installation, it takes out the old tub and hauls it away.

    Safe Step’s walk-in tubs have a 4-inch step-in height. The company also offers a wheelchair-accessible option. Some other features include hydrotherapy jets, a heated seat and backrest, a rapid-fill faucet and 16 gentle air jets.

    The company custom-builds and manufactures its walk-in tubs in the U.S. Financing is available, and there are rotating special offers.

    What Safe Step customers say

    Overall, Safe Step customers give the company positive reviews on ConsumerAffairs. Customers are happy with the level of customer service from salespeople and installers. Customers appreciate the tub's quality, but some reviewers mention poor communication with the installers and mix-ups on dates and locations.

    We met with the sales rep once and he spent plenty of time with us going over everything, showing his videos and answering all our questions. When the installers came, they did a very good job.”

    Michael of Canton, CT

    American Standard

    American Standard has been in business for more than 140 years. It offers more than 100 types and sizes of walk-in tubs and has partnerships with a variety of dealers across the United States, which makes access to American Standard tubs easier.

    Because there's a large number of walk-in tubs available, customers have the option to customize the features they want. Some features include:

    • Grab bars
    • Low threshold entrance
    • Outward- or inward-swinging doors
    • One-touch control system
    • Hydrotherapy jets
    • Chromotherapy lights
    • Lifetime warranty on parts and labor
    • Patented leak-free door system

    What American Standard customers say

    American Standard has generally positive reviews on ConsumerAffairs, with most customers saying good things about the installation and customer service. Among the company's negative reviews, customers noted issues with customer service, installation and the tub's door handle.

    I had an excellent sales agent as well as installers for my walk-in tub. I like the availability of having the options for therapeutic value. On the whole, I had an outstanding experience and I would do it again.”

    Jean of Ozark, MO

    Bottom line: Safe Step or American Standard?

    Both Safe Step and American Standard walk-in tubs provide great options for walk-in tubs. Because Safe Step manufactures its walk-in tubs, customers can customize the tub size and features.

    American Standard works with dealers, which makes it easy for its customers to access a wide variety of tubs. Both companies offer similar additional and premium walk-in tub features.

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