American Standard Walk-in Baths Reviews

I first heard about American Standard through emails. The deciding factor for choosing them was definitely the quality they offered. We had recently installed a walk-in tub and the young man who came over, explained the pros and cons, and was very professional and polite.

I initially discovered American Standard through online research. The installation experience went generally well, though it took longer than expected because the first tub leaked, requiring a replacement. The crew of two was efficient in uninstalling the defective tub and installing the new one.

I initially heard about American Standard online as I was reviewing several different companies and getting estimates. American Standard impressed me the most, which is why I chose them. The sales visit was informative and pleasant. The rep was very thorough and passionately explained the product, pricing, and installation process. On the installation day of the walk-in jacuzzi tub, a very polite and professional gentleman arrived early. Though I wasn't there most of the time, he did a magnificent job. The installation for the tub took one day, and there were two guys who stayed from 9 in the morning until 9 at night.

I first found out about American Standard online. When it came time to choose, I just had to select a brand, and American Standard was the choice I settled on. During the sales visit, the representative did a good job. He was respectful and broke down payment details, asking what type of bathroom I was aiming for. On the day of installation, the crew introduced themselves and laid out the plan. They called ahead because of a traffic delay. I showed them where the bathroom was. They set up to get started and I said that was fine. The job took about a day and a half due to a part mix-up—they ordered the wrong shower piece initially—and adjustments were needed to fit my bathroom's setup.

I've had my American Standard walk-in tub for a while now and it's been useful for both my husband and me, especially since I have edema in my legs. The tub helps to soothe my legs, which is beneficial. Initially, I had a bit of trouble with the power jets as they were stronger than I expected and splashed water onto my floor. It took me some time, but I managed to figure it out.

They did a good job of setting up the walk-in tub and shower combo. I really like being able to sit down in the tub, fill it with water, and just relax. Being 83 years old, I got it mainly to avoid slipping or falling in my old tub.

I recently purchased an American Standard walk-in tub because my wife, who suffered a stroke a couple of years ago, had trouble using a standard shower. While searching online for solutions, I found several options, but American Standard stood out due to its unique design. The door opens outward, offering ample space for easy access, which was not available in other products I considered. Despite hearing rumors about leaks from competitors, I was reassured by American Standard's long-standing presence and comprehensive warranty.

I reached out to American Standard by phone, and they arranged for a representative to visit and discuss my needs. The representative came out quickly and was congenial.

I've used other American Standard products before like commodes and showers. This time, I got a walk-in tub. The sales visit with their agent was typical; he was knowledgeable and professional.

I purchased an American Standard walk-in tub for my wife and we're satisfied with it. A nice sales representative came to explain the features, and I was satisfied with his explanations. The installation team was efficient and did a quality job. My wife has been enjoying the tub, particularly the massage feature. In terms of price, initially, I was unaware of how expensive walk-in tubs could be. However, after comparing, I realized American Standard offered the least expensive price.

I recently purchased a walk-in tub from American Standard after discovering it online. My experience has been positive from the start. The sales representative was excellent, thoroughly describing the product and guiding us through everything we needed to know. The installation team also did a great job, handling everything efficiently. My favorite features are the sauna action, the jets, and air bubbles, which are rejuvenating for the body.

I had a great experience with American Standard. They reached out to me after learning that I was considering different companies for a walk-in tub. The in-home sales representative was very knowledgeable and helpful, explaining the benefits of their product thoroughly. The installation team was excellent and completed the job in about 12 hours and I haven't encountered any problems with it since.

The sales representative was knowledgeable and the installation team was clean, completing the project within a day. The quality of work was very good. This American Standard walk-in tub is primarily for my mom, who is very happy with it. She feels more confident bathing now, especially since she will be 90 next month. Before having the tub, she was hesitant to use the shower, but now she bathes safely and confidently. Everything about the product was as advertised. The price was of great value and everybody that has called or that I've spoken to in-person has been very nice.

We found American Standard while searching online for tub removal and walk-in showers. The website was really easy to navigate, and we chose American Standard because they are US-made and offer a lifetime warranty. Our experience with the sales representative was excellent; he was knowledgeable, not pushy, and explained the product well, which led us to make our decision the same day.

I recently had the opportunity to work with American Standard for a walk-in shower, and my experience was quite positive. Initially, I was searching online for a walk-in shower to accommodate my husband who has dementia and suffered a stroke, making it difficult for him to get in and out of a traditional tub. During my search, American Standard was one of the first to respond, so I decided to proceed with them.

I initially found out about American Standard Walk-In Tub through an advertisement while I was researching walk-in tubs online. The sales visit was excellent, and the salesperson was the main reason I chose American Standard over other options like Kohler. The installation process went very fast and easy, with the team doing a great job.

I recently purchased an American Standard Walk-In Tub after researching online and found it to be a better deal compared to others. The sales representative was good. He wanted to make a sale and he pushed a little bit for it. But overall, the experience was satisfactory.

I chose American Standard for their walk-in tubs because they were the first company to give us a quote, and we decided to proceed with them. The sales visit was pleasant, and the installation went smoothly, albeit on a rainy day. The team had to come through the carport, which caused some dust, but they were very considerate throughout the process.

I looked into a walk-in tub for my parents because my dad had several health issues this year, and their current shower was too small to accommodate a shower chair. We found American Standard online, and the sales representative who visited was nice and helpful, explaining everything well. The installation went smoothly. We did have an issue with a plastic piece breaking off the sliding door handle, but that was quickly resolved. Overall, we are very happy with the product and the service provided by American Standard. The tub has the features my dad needed, and we would highly recommend it.

I came across American Standard Walk-In Tubs while browsing the internet. The sales representative who visited my home was outstanding, and the installation process was perfect. It took about two days after the purchase for the installation, which was quite efficient. I do have one issue, though. The pipe that holds the shower and allows it to slide up and down is rusting. I've been trying to resolve this with Ken, who supervised the installation. He assured me they would send someone to install a replacement part, but I've had no replies despite sending pictures of the issue to American Standard. It's uncertain whether it’s stainless steel or chrome-plated, but the pipe is clearly rusting out. Apart from that, everything about the tub is outstanding. I’m satisfied with the product. However, I am still waiting for them to replace the rusting part and would appreciate any assistance in resolving the issue.

We recently had a bath remodel installed by American Standard. The quality of the work is substandard, even though the salesman assured us that the installers are not third-party installers, the installers work and are trained by American Standard. We are embarrassed to admit how much we paid for their services, it is extremely overpriced and the customer support after the install is deplorable, to say the least. We have a second bathroom in our home that we will be remodeling but rest assured that we will not be contracting with American Standard and we will let everyone that we know of our experience and warn them against dealing with this company.

American Standard was very thorough and it was a good unit, so we had no problems with it. Compared to what's out there, American Standard is one of the best ones that are out there. The quality is good. I love the quick drain. It's got the two drain option on there that really get through the water quickly.

We paid $23,000 for a walk in tub. Mediocre product and lousy company. They don't stand behind their product. After a year our seals on the door failed. We've wait 2 months for warranty repairs. Had an appointment for today only he never showed. Called and it will be another week before someone else will come... maybe. We can't use the tub and they don't care. Do not buy from them.

The installation of our American Standard was very good. I was impressed with the gentleman who came out.

We had a tub-to-shower conversion. I've got a seat, grab bars and a handheld shower, plus a regular one. I like the whole thing. It gives me a lot more room. The installation took a couple of days. And the guy has to come back because my doors keep opening up on their own.

We wanted to get a walk-in tub and I wanted something that was made in America. I started looking online for something and American Standard stuck out. I went to their website and put in my name and said that I was interested, and I had a call 10 seconds later. It was amazing. The sales rep was very friendly and knowledgeable and answered all our questions. They kept in contact with us during the whole process. They were very accommodating with anything that we needed as far as financing.

I saw American Standard on a TV commercial and I liked the lifetime warranty on their product. The sales rep had a tablet when he did a presentation and showed us a video. He also had a brochure. The two gentlemen who put the tub in were very nice and cleaned up everything when they were done. But less than two months after the installation, I was having problems. The tub was turning on supposedly clearing the lines. I had it on for one day. I had the breaker turned off and then, I turned it on. The tub would turn on randomly and run from anywhere from 2 minutes to 32 minutes. I tried to call American Standard about it and I said I didn't use the tub so it was not clearing the lines. And the rep insisted it was.

We had a representative come and explain what we would get and how the installation was gonna go. We had an American Standard walk-in shower installed and it was a good experience. My husband is happy with using the shower because we got the safety grab bars and the safety seat. Plus we got a free bidet toilet. My husband had some recent surgery this last year and the walk-in shower has been helpful for him and he uses it every day. He likes it, especially the seat and how secure it is. It doesn't slip and folds up nicely.

I like that American Standard had more jets than most tubs and it had a great warranty on it. The quality is fabulous too. I'm more relaxed after being in it. I like where you can have the air off and also the water. You can put them both on or one or the other. That's very nice. I also like that they also give you the therapy sense that you can put in. The installers were great. Cleaned up everything. They were here at 8:00 and they were gone at 2:00. Every question we had for them, they had the perfect answer and they demonstrated it and they filled it. We were happy with them.

American Standard did extremely well with my walk-in tub and its quality is very good.