American Standard Walk-in Baths

American Standard had been around for a while. So, I know it wasn't a fly-by-night company. I replaced an existing two showers through them. The installation went well. The guy who was working on it did everything right. I kept checking every once in a while. I know that once he turned the water back on, there was something turned on that he should have had off. It did squirt water out in the time it took him to get the water shut back off. Other than that, I don't think they had any issues. There is one little thing on the top that I think I'm gonna have to sand off, but the guy told me he'd come back and do it if I wanted him to. One of the little plastics like a bumper that goes along the edge of the door is not all the way to the bottom where it hits the ground part. So, it stands up about an inch above the door, and it's an inch short on the bottom.

The sales rep was very polite and thorough in what she explained to me. The installer was very good. He had two more people with him and it took them half a day to install the American Standard walk-in bath the first time. Then, they came back to check a couple more things at different times to make sure everything was okay and got everything the way I wanted it.

American Standard did an awesome job. Their reps were very informative and good. The installers were great. They were very friendly. They came in, did their job, and were very efficient. As far as the tub, I like the jets.

I am happy to have an American Standard walk-in tub. It's very enjoyable to have such a tub. The people who came here and installed it were very good people. I enjoy their work. They were very neat and did a good job. Also, the sales rep was a nice person and explained everything to me.

The rep who sold me the American Standard gave me his cell phone number so I could get a hold of him any time. He answered all my crazy questions. The installation was a little rough but it was totally my fault because I wanted the tub to fit a certain way so it would be easier for me to get in and out of. There was a large space and they had to fill all the space behind it. There were a few problems so they tore out the tub and damaged the wall. They tried to fix it but it was never fixed. So, I hired a contractor.

The rep was very professional and he knew what he was talking about. He measured everything and gave us a perspective of what it would look like. The installers were excellent. They spent all day with us because they had to get the old tub out. We also got a toilet as a bonus to us for getting the tub. They stayed 'til they had the job all completed. We use the tub frequently. At our age, we get sore easily. So it has been very helpful for us. The air bubbles and vibration of the water have been our favorite features.

The sales rep’s home visit was great and helpful. It took the installation team nine hours to get the walk-in tub installed. Everybody loves it.

The sales rep was very businesslike and extremely knowledgeable about the products and the procedures. The installation team worked on the walk-in bath and did it in a day. They came back the next day to finish a few small details but all the major work was done. They asked me not to use the shower and I let it set for two days to let the sealant cure. The walk-in bath has a hand shower and a showerhead. When I first started, I was turning on the wrong one. But once you learn which way the handle goes, it comes on normally. I love that as it's running, you can select how warm the water is.

The rep was very descriptive on everything that was gonna be done. The installers cleaned up well. So far, the walk-in shower is great though it was very expensive. I love it. The water flows well.

The sales rep was very familiar with the product and the installers were very professional. They worked through it and had a couple rain showers come through too. But I've been waiting for over three weeks to hear back about a problem I have with the shower. One of the covers came off the bottom of the safety bar.

American Standard did everything they were supposed to do. They're expensive but it's worth it considering that they do all the work and don't have to call a different plumber. They sent the workers out, put the tub in, and everything went fine. The guys were wonderful. I love the tub. I like that I can sit down in it and relax. I've told my brother about it. He's already looking into getting one, and so is my sister.

The sales rep explained everything about the American Standard walk-in bath to us and it was everything that we wanted. When the installation guys got here, they got the tub out, set it out on my car porch, and demonstrated to us how it works. They told us to sit in it before they even put it in, so that was good. We were shown how to close the door, lock it, and open it up. They've done good quality work and we were well-pleased. They fixed everything back up nicely, too. I like the jets in there. I had surgery on my feet and I just lay my feet up there with the jets on. I let that work them over really good and it helps. You can just sit in there, relax, and enjoy yourself. My wife loves it, too. It's really a convenient and easy way for maintaining our personal hygiene. And if anything should happen to either one of us, we'd still able to live in our house instead of having to go to a facility.

The sales rep from American Standard was very nice and the communication was excellent. I didn't haggle with him and I was happy. For the installation, at first, I was a little worried. But the installers were professional and they worked all day. They got there at about 10:00 and they didn't leave until about 8:00. They had to do a lot of stuff that I thought was above and beyond to put in. I also got a toilet and they took out my bathroom vanity. I didn't have any idea they'd have to do all that. Then they put in new electrical plugs and water lines. They did a wonderful job and I felt bad that they didn't even hardly stop for lunch. They were elderly gentlemen and they drove all the way back to Maryland that night. So, I really appreciated their hard work and I hope that company appreciated them. So far, the walk-in is very convenient to use. There are two things I wish they would change, but it's been very nice and I've enjoy it very much.

The rep gave us a few pointers on sizes. My wife is a bigger lady and he recommended that the smaller tub would be pretty tight on her, so we went with the bigger size. We had a rough timeframe for when the installers were gonna be there. But they called four days ahead, set up everything, and showed up. They tore out another tub we had in and assembled the new one. The installation was set up for two days but they finished it in one. My wife finds the tub great and it has made it a lot easier. We had to drive to my son's house which had a shower we could get into but now we can do it all from our own home. As far as safety, it has handrails. It also has air and water jets.

I always heard that American Standard was one of the best and I went with them. We got a handicapped shower and our sales rep was very pleasant and full of knowledge about the product. She understood what we needed. The installation took two days. So far, it seems to be great.

American Standard has its own plumbing line, which I've used for years and the sales representative wasn't a jerk like most of them are. The installers came, did all the work, answered all my questions and cleaned up after themselves. I absolutely, positively could not be happier. I was expecting it to be a total nightmare. Every time somebody comes and I ask for any work done, they scratch their heads and say they’ve got so much more problems involved. But the two gentlemen did nothing of that. All they did was do the work perfectly.

The rep was knowledgeable of the gear. In fact, he had all the information and all the answers to the questions I wanted answered. The tub was installed in my parents' house and they had no problem with the installers. So far, so good. We had a little hiccup with the complimentary toilet that came with the tub though. My mother wanted to make a change and screwed everything up, so it was on her that the problem took place. When I would call American Standard to ask questions about it or figure something out, it took me a while to get to who I needed to talk to and I kept on missing people. They had to call me back, and sometimes, it took two days. Still, it wasn't horrible.

I got online and looked at what Liberation walk-in tubs look like. I had no idea of the cost so, I called for a quote. The representative came to the house and sold me on the idea of it. I asked him how soon I could get it done and he got me taken care of so quickly that my head was spinning. The installation was a little bit of a hassle because the installers had to do some strengthening of the floor because everything in the house that we got is 40-something years old. They had to strengthen everything underneath the tub because it weighed so much.

American Standard was ranked number one so we went with them. Their sales rep was very nice, pleasant, and not pushy. She did not try to hype anything and just told us the facts. She explained that some of the door frames would have to be removed and then replaced once the tub was put in. It was very thorough. She measured everything. The installers were very pleasant and easy to work with. They got the job all done in one day.

After spending $24,000 to have two new showers installed in my condo when one of the doors developed a leak in one corner they would not return my calls when you called the service department. When you called sales and complained enough they said they would escalate it and I would hear from them in 48 hours. That's been a month ago. The showers are great, but don't expect ANY service or repairs after the sale.

Everything was good with my experience with American Standard. They were friendly and they cleaned up everything when they left. They vacuumed my carpet too. They also put a new faucet on and that was the main thing I like. They did everything they said they were gonna do. They did it on time like they said they would. Two days or less. I knew how to use a tub, but they still showed me to do it this way, do it that way, and they showed me everything worked.

American Standard called me and I thought I was making the appointment with another company, but I got hooked up with them. Their guy was very nice and professional. He went through the stuff and we decide to get the walk-in shower. The installation took was two days. The installer was a younger guy and he was very nice. He kept things very clean. It went in smoothly.

The rep knew all the ins and outs. He had worked for a competitor and he could tell us the differences between American Standard and the other company that we were considering. He was very relaxed and personable. He made us so comfortable about the product. He also gave us tips on how to clean it. The installation was great and we're thoroughly enjoying the tub. It takes a lot of water but it's something you just have to do. My husband has back problems so it has been very helpful for him. I highly recommend American Standard.

The lady that came out from American Standard was absolutely fabulous. The installation took a lot longer than any of us thought. There were some problems. They had to tear all the inside walls out because they had rotted. But it’s an all-around good shower. They put a seat in and bars where I could help myself get up or get out. I like the convenience. It's easy to get in and out of. I only have to step up a little bit, so it turned out to be quite safe for me because I'm crippled. It's great. They were extremely professional and the installers, I've never had so much fun in my life because they picked on me.

The American Standard rep explained everything, showed us the product and he went through the whole thing. The installers come in at 8 o'clock and they were gone by 6:00. I like the fact that it's American-made and made in Texas and it's a good product. It has lots of room. It's better than trying to walk around the tub that we had. There is room for my chair. We're satisfied.

The tub feels good. I like it. But one thing I have about it that I didn't realize whenever I got it is you can't use too much soap in it. The bubbles take over. If you just use it way down on the low level, it's alright. It's best to go ahead and take a shower in the other bathroom where I can suds up and get good and clean. Then I'll towel off and go sit in the hot tub.

The main thing that got me to go with American Standard was the no downpayment after one year. The rep who came our to do the presentation was very good. She was very friendly, very understandable, and easy to talk to. As far as the product, I got the combo. I got the shower, the tub, and the toilet with the bidet. So far, everything is good.

We had a nice guy that told us how things would work and showed us stuff. The installation was great. Our walk-in shower works well. It gives us options. We can stand up in them or sit down and be comfortable in them. It would have been nice if it was a little cheaper. But everything's that way these days.

The sales rep was nice and informative. He compared the materials and the prices with ones that I had already seen before American Standard. Even though American Standard was a bit pricier, I like the quality of the material that they use, and that's what sold me. I also like the fact that they didn't try to put in or force something in the space that I had. They had to custom make the bottom of the shower, while the other people that came were just gonna put in fabricated stuff in my space.

American Standard Walk-in Baths responded to my request for information. Their rep and the installers did a good job. The walk-in tub is exactly what my wife wanted.