American Standard vs. Independent Home
Compare costs, features and reviews
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Check your credit before financing a new walk-in tub
Walk-in tub costs range from $2,000 to over $20,000
American Standard and Independent Home provide walk-in tub options ranging from standard to luxury models. Tubs from both companies have relaxing features like hydro, air or whirlpool jets, safety bars and chromotherapy. The step heights and fill times are similar among both brands, but each company offers a slightly different catalog of tub types, so it’s important to browse the selection to find which is right for you.
- American Standard is best for customers looking for soaking tubs or two-seat tubs. Its tubs are also ideal for those who want to buy online.
- Independent Home is best for those looking for bariatric walk-in tubs or tubs equipped with power lifts. These tubs are only available through a dealer, so you'll need to schedule an estimate for pricing.
American Standard vs. Independent Home cost and installation
Both American Standard and Independent Home offer an all-in-one, full-service package. This means you'll need to schedule a free in-home visit with both companies to get a price quote that includes the tub and the complete installation. You can't see the prices on their websites.
However, American Standard also gives you the option to buy just the tub from a store and handle the installation yourself, which Independent Home does not.
 |  | |
| Basic tub starting price | $3,150 | $4,995 |
| Financing offered | Yes | Yes |
| Discounts offered | Yes | Yes |
| In-home quotes required | Yes | Yes |
| Labor warranty | Lifetime | Lifetime |
| Parts warranty | Lifetime | Lifetime |
| Tub warranty | Lifetime | Lifetime |
| $3,150 | Yes | Yes | Yes | Lifetime | Lifetime | Lifetime |
| $4,995 | Yes | Yes | Yes | Lifetime | Lifetime | Lifetime |
American Standard vs. Independent Home types of walk-in tubs
American Standard has a wide variety of tub models, including different product lines made from different materials, and it offers special tubs with outward-swinging doors for wheelchair access.
Independent Home focuses on making one main type of tub that is highly customizable. While it doesn't have specifically named models for things like bariatric or wheelchair needs, it does offer a hybrid tub that includes an overhead rain shower option.
| | |
| Soaker tub | Yes | Yes |
| Wheelchair-accessible tub | Yes | Yes |
| Bariatric tub | Yes | Yes |
| Tub/shower combo | Yes | Yes |
| Two-seat tub | Yes | No |
| Yes | Yes | Yes | Yes | Yes |
| Yes | Yes | Yes | Yes | No |
American Standard vs. Independent Home features
American Standard is known for its powerful features, like the quick drain that empties the tub in under two minutes and the hydrotherapy system with up to 44 massage jets.
Independent Home's main selling point is customizability. This means features like hydrotherapy, microbubbles for your skin, colored lights and a heated seat and backrest are all available.
| | |
| Step-in height | 3 inches | 4.5 inches |
| Fast drain | Yes | Yes |
| Quick filling | Yes | Yes |
| Grab bars included | Yes | Yes |
| Number of hydro jets | 22 | Customizable |
| Number of air jets | 22 | Customizable |
| Chromotherapy offered | Yes | Yes |
| Heated seats option | Yes | Yes |
| Heated backrest option | Yes | Yes |
| Remote control option | Yes | No |
| Showerhead options | Yes | Yes |
| 3 inches | Yes | Yes | Yes | 22 | 22 | Yes | Yes | Yes | Yes | Yes |
| 4.5 inches | Yes | Yes | Yes | Customizable | Customizable | Yes | Yes | Yes | No | Yes |
American Standard vs. Independent Home installation services
Both companies offer a full-service installation where they handle everything for you. American Standard's certified installers will remove your old tub and manage all the plumbing and electrical work.
Independent Home does the same, using its own licensed professionals to manage the entire job. Its installers can often complete the full job in one day.
| | |
| Bathroom door resizing | Yes | Yes |
| Old tub removal | Yes | Yes |
| Wall repair and repaint | Yes | Yes |
| Electrical wiring | Yes | Yes |
| Flooring touch-up | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
American Standard vs. Independent Home reviews
| | |
| Overall star rating | 4.7 | 4.3 |
| Verified customer reviews | Read reviews | Read reviews |
| 4.7 | Read reviews |
| 4.3 | Read reviews |
What American Standard customers say
Positive reviewers were very pleased with their installation experiences and the quality and safety of the tub. In negative reviews, the most frequent complaints were centered on separate customer service and installation issues. However, a couple of customers did have trouble opening and closing their tubs’ doors.
“I had my shower ripped out and replaced by something that looks like it came out of a Hyatt Regency. I would recommend it to anybody that wants a super fine shower.”
– Gordon of Goose Creek, SC
What Independent Home customers say
Customers give Independent Home walk-in tubs overall positive ratings on ConsumerAffairs.com. This includes praise for customer service from start to finish and the professional installation job. Some customers note that they or the user don’t want to leave the tub because it’s so comfortable. There are a few customers who were dissatisfied with their specific tub installation, but overall the company received high accolades.
“A special thank you the Installer, Ozzi and his partner, who made the whole installation process go so smoothly. There was no clean-up to do. Our tub was installed in an upstairs bathroom, so not the easiest installation for them, but they were absolutely great.”
– Rosemary of Casa Grande, AZ
Bottom line: American Standard or Independent Home?
American Standard and Independent Home are very similar walk-in tub providers. Each offers similar features, with some variations in the types of tubs offered. For example, American Standard sells two-seat and soaker tubs, but Independent Home offers bariatric and power-lift tubs. Your choice between the two companies depends on what’s most important to you in a walk-in tub. Schedule free estimates from each company to fully compare your options.
