Profile Plan Reviews

The original Profile Plan (before 2023) was amazing and the members came first. Since the start of 2023, Profile Plan has gone downhill by discontinuing many products, and now are closing permanently. But they are calling it a merger. Firing more than half of the employees, they are now discontinuing the Profile foods, and in-person coaching by end of year. Gaslighting members with half truths and vague information to transfer them to HMR. This wellness plan was amazing, now it's headed for plans that use sugar substitutes that are worse for you (aspartame). Profile was actually designed and created by Medical professionals not just clinical researchers. I lost 50 lbs in my 1st year because of the amazing 1:1 coaching with one main coach who has a Masters in Nutrition, and the doctor created products. Now it's virtual coaching and no Profile products by end of year.

Food is okay - counselor was condescending and more concerned about selling services than client needs. Communication between app and counselor is poor and messages o unread. Counselor had to use personal phone as app is poorly designed.

I like their shakes. It also works when you do it. But I'm not a big bar person. I'd like to see something in white chocolate, strawberry or raspberry in the bars. I'm not a chocolate person and all their bars mostly are chocolate based. They need to have something different.

My wife and I started Profile Plan together. She dropped off on it but I kept doing it for a while. I had signed up for a year but stopped after that year. They shut down the physical location that was here so it went to where everything was virtual. Everything got mailed. That lost that personal touch. Doing it through the mail was harder. But when I followed the plan and did what I was supposed to do on the plan, it worked. I was always full. If I tried to change up too much or cheat a little bit, I might have gotten too hungry or wouldn't see the results. I even lost weight during Thanksgiving with it. I was shocked. But I got covid halfway through. I had some bad side effects with it and couldn't go to the gym anymore and workout. I have put all my weight back on that I had lost. But it's no fault of Profile's. It's my own and side effects of covid.

Profile Plan is a simple program. It was easy to order the bars and the shakes but I didn't care for the fiber drinks that we were supposed to drink once a day. There was a coach that I spoke with every week who was very helpful. But we didn't finish the program. It got a little monotonous as it went along. The fact that you couldn't eat fruit, much of it was a deterrent especially in the summertime. It was also expensive due to the whole program with the coach. We tried to do it without the coach but that was not as successful. The coach part was an important element.

I gave Profile Plan a try in the beginning of 2019 and I've had some good success. They've always had somebody available if I couldn't see my regular coach. Even during covid, we did the virtual counselling. I find them very helpful. They're always willing to look up something for me if I've got questions and readjust my program as needed. When I’m not very happy where the scale’s at, they're very motivational. They let me see that these things happen and it's part of the program. I have to accept that this is a lifelong journey. It's not just something I'm gonna do then go back to all my bad habits.

I like that the program is tailored more towards nutrition and meeting your body's needs over anything. It's encouraging the healthy lifestyle, not just the lose weight fast and then you're done. Also, the coaches are great. Everybody at the Deer Park location that I've interacted with has been super kind, very non-judgmental, no shame kind of thing and also challenging at the same time.

Got close!. Basically felt good about the 70 lb loss and ran out of steam (and money) to take off that last 10 lbs to goal. Have since gained back about 20 lbs, but still down 55 from my 'high' about three years after starting the program. Thanks.

It was a very positive experience with Profile Plan. Overall, the team has been good. They're keeping me on my path.

I can’t say enough great things about Profile. I had tried so many other programs and products and I can honestly say this is the best and it really works. I have lost 40lbs and have the skills to keep it off. I also did their MOM program when I was pregnant and was able to have a healthy pregnancy and lose all my baby weight within a month of giving birth. The coaches are amazing and the food is so good I actually miss some of it!

Too expensive compared to other plans. Food was expensive. The “counselors” I had kept changing and in the end were inexperienced. For the price, I was hoping to get some real insight and diet help. Buying that door is not a sustainable lifelong plan.

I love the products. There is excellent variety in the food choices and they are easy to prepare and eat. The coaching I received has been outstanding. I cannot say enough good things regarding the knowledge, skills and experience of Lindsey. The program does work. I have had tremendous success so far. As I come to the last few pounds I need to complete the program, it has been extremely frustrating because for the past several months my Profile app has not worked and I have not been able to accurately track my food and at times water intake.

It’s okay. I lost a lot of weight on Profile a couple years ago but gained it all back. It’s really hard to stay with now. So many need a better transition plan. I quit doing the coaching. I don’t live close to a profile store so did the calls by phone which definitely weren’t very effective mostly because they weren’t in person.

My experience with the Tanglewood store was wonderful! The program was working really well for me and I even endorsed the program for an ad in a local publication. I can't say enough positive things about them, but then that store closed. I was transferred to the Katy store and the counselors there made me feel like I was not worth working with. They did not understand me, nor did they offer guidance that was helpful to me. When I finally realized I was spinning my wheels with them, I asked for them to transition me from Profile food to a regular diet. They would rattle off some ideas and got off the phone as soon as possible. As a consequence, I've regain all of my weight. Deeply disappointed in how I was treated and in the failure of Profiles to meet their obligation to me as a client.

Jill is always knowledgeable, motivating, helpful, and friendly. She tries to motivate me and keep me accountable to reach my goals. She is always quick to answer any questions and concerns I might have. She also tries to help me get the best value with my product purchases.

When I went on this program in August of '19, I was 360 some pounds. And by the end of the calendar year, I had gotten down to as low as 277. I hadn't been that light since probably some time my junior year in college. With Profile, I learned how to enjoy vegetables for the first time in my life. Now, I really enjoy having them every meal. The coaches are generally pretty knowledgeable. I’ve been on the program now for coming up on three years this month and I had tremendous success in the first six months. If you follow Profile Plan's plan, you’ll lose about 2 to 2.5 pounds a week literally doing nothing other than getting up, going to work, and not even walking any extra. If you would super charge that and start walking more, about every 45,000 steps that you take, you burn an extra pound.

All the staff at 69th and Minnesota ave have been great at concentrating on my goal. Very supportive and care about my welfare trying to reach my goal. It’s been a struggle with all the surgeries and health issues I have had in the past year.

Profile got me on the right track to a healthier me. Candace, my coach was absolutely amazing and extremely encouraging. I could not have asked for a better coach and now a lifelong friend. I cannot say enough about the program. I have gotten 2 other friends on it and it has been amazing to watch them succeed in the program as well. They give you all the right tools, recipes, foods, and support that you will need and more! Profile for life!

Working with coaches here in Rochester has been great. There is a losing weight but also gaining some back as you adjust diet. The coaches help you through this and staying active. They enjoy talking with you and learning your goals. The food is good and easy plans to follow.

The people were very nice, however the owner of that location was overbearing. Was more concerned with me not being vaccinated for COVID. I have not returned, program was also expensive. I would have continued if the program was more affordable and there was someone else to coach me.

Profile Plan is easy to follow. I've lost 94 pounds. When you're busy, it’s grabbing a shake and going and that's the easiest part to do. I don’t do the coaching sessions anymore though. I quit when covid came around when they stopped doing it. They started back up but I was so far in the program where I didn't feel like I needed to.

I needed to lose weight and the plan sounded like it fit my lifestyle. The counselor has been very nice at providing information and encouragement.

My experience with Profile has always been very positive. Megan is a very special Coach and has been a large part of my success with Profile. The products have been very good and satisfying. Thank you Megan and the Coeur d’Alene office for your support and always making me feel welcome.

I would never do Profile again or recommend it to anyone. The woman who is running the Scarsdale location is rude and condescending. The woman who was my “coach” didn't know her ** from her elbow. The program is not sustainable and encourages starvation. I woke up in the middle of the night starving with a splitting headache. When I brought it up to my “coach” nothing was done about it. I was also made to feel too guilty when I asked if I could eat fruit. FRUIT!!

My first year was excellent, I think it was $150.00 for membership. All coaches were very helpful. Was almost to the point of contacting too much. Then I went on a plan called optavia, lost 40 pounds. Got to be too expensive. Came back to Profile. Membership was $500, ridiculous, but I went with it anyway. Two maybe three coaching appointments and that was it. I left after two months, should have gotten a refund on membership. But it's done now. Hope some improvements can be made. Brian

The food/shakes did not sit well with my system, too much whey, too much sugar replacement. I had replaced my sweet tooth, but this program made my brain crave the sugar again. I was looking for help in healthy eating not a Slim Fast plan. It was not for me.

I keep getting charged a monthly fee, but have been told by two different people and locations that my membership is no longer active. Your company wants to charge me a new rate of over $400 a month - when I wasn’t paying that before. I asked for a refund of my monthly dues since I have not been able to use this membership and I didn’t get that either. I keep getting charged $32 a month for absolutely nothing. I’m going to have to cancel my card and escalate this. It’s a good product, too bad I can’t use the membership I have been paying for.

I loved my Profile journey! I loved the food, coaching, and the non pressure environment. I went at my own pace and didn’t ever feel defeated. The staff did a great job of keeping me motivated and reminding me I am human. If I got a bit sidetracked they taught me how to get back on track. I have always enjoyed life, but I enjoy it more now being healthier and more active. I enjoy working out (never thought that was possible) as well as being super mindful of my eating habits. This is a lifestyle change, not a quick fix which was totally worth it!

Had a great experience in the beginning and lost 25 lbs. Plateaued and then Covid. Counselors were great and product was good. I feel the program is very expensive. I have been on over two years and have spent well over $5,000. Have seen some locations closing and would not order online. Sorry it’s a good product but seems to be poorly managed and priced.

I have been on Profile for 13 months and have lost close to 40% of my body weight. I have eliminated arthritis pain in my knees, gained energy, I have started living again. Profile has taught me how to eat and how to deal with stress and other emotions that have caused me to overeat in the past. Profile has also taught me the relationship between food and activity for a healthy sustainable life.

I like the coaching accountability and the menu planning. I’ve lost the weight I wanted to. My BMI is in a healthy range. My goal is to have healthy senior years. My knees do not bark at me when I go upstairs. I've been maintaining my weight. Lost about 20 some pounds and 4 inches.

I love my coach. She's wonderful. She's been very supportive, and encouraging. When things haven't gone the way that I wanted them to, she kind of helped me work through that and figure out what I needed to do to get back on track. I've learned a lot.

Too far to drive for what it is. They want you to buy their expensive products after paying a huge amount for the program. I wish I had been able to get a refund. It wasn’t a good fit for me at all. I don’t think the virtual option would have been better.

I bought a year that was fairly expensive and I was happy the location had early hours. I really enjoyed the relationship I developed with the first coach. She left and the location changed days they were open along with office hours later. It was no longer a viable option for me. If nothing had changed, I probably could have stayed on track and the large outlay of money would have been worth it. I would not recommend it.

I made an appointment and talked to Miss Ellen at Profile Plan. She asked me to try the plan for two weeks and see what would happen. During the first two weeks, I lost 10 pounds then I kept steadily losing two pounds after that. I found with Miss Ellen that I cannot eat carbohydrates. She gave me some charts and every time we went and I talked to Miss Ellen, she discussed with me. As long as I stick to my protein, my four cups of vegetables and drink the water I'm supposed to, the weight will steadily come off. I went to my endocrinologist and he said I've lost 40.

Save your money for a personal trainer. You will spend too much money on the food and get sick and tired of eating the same thing week after week. All it consists of is shakes, fiber and bars, way too expensive.

I felt like I was taken for my money with Profile! I signed up for in person coaching and profile left our city. I feel like I should have been offered a prorated refund at the very least. I had a horrible experience. I never got the experience I signed up for and it cost me a lot of money. I was totally ripped off! Not a happy client.

I have tried all the weight loss programs, diets, and I have tried making my own weight loss plans without success. Profile has exceeded my expectations. If you follow the plan, IT WORKS!!! I am continuing to lose weight and inches. The coaching and accountability are keys to my success. I am looking forward to continuing my journey!

I appreciate being able to order directly from the website so I hope that's not going to change. I feel like I'm cheating on my local profile franchise but the shipping with them is inconsistent, packages get lost, orders arrive incomplete - there have been more than a few headaches which have caused me to order other shakes (WonderSlim and Premier Protein) in the earlier days of this program to get by because I ran out of food. I told my coach about ordering directly, I feel really bad about it (which was a bit awkward and that's a bummer, I shouldn't have to feel guilty about spending hundreds of dollars on profile food). Anyway - please keep the website open for those of us who need to stay stocked. And finally - if you guys don't start offering some incentive - buy one/get on free, special deals for members - I'm going to cut back and supplement with cheaper products that have almost the exact same nutrition labels because your food is too expensive.

Had only a 20 minute consult. No real explanation of how the plan worked. Never got scale to work -- they just kept replacing it.. Only 1 coach available. My chosen location closed and had to go to a different location. Waste of money.