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Profile Plan Reviews

formerly Profile by Sanford

4,947,670reviews on ConsumerAffairs are verified
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Edited by: Jon Bortin

About Profile Plan

Profile Plan is a health and nutrition program combining customized meal plans with weekly, one-on-one coaching to help you lose weight. It was developed by researchers and doctors at Sanford Health. The program is available across the U.S., with costs varying by location and personal goals. You can schedule a free consultation to find out if Profile Plan is a good fit for your needs, body and lifestyle.

Visit www.profileplan.com
Pros
  • Personalized plans
  • Virtual and in-person coaching
  • Multifunctional Journey app
  • 15% weight-loss guarantee
Cons
  • Limited in-person coaching
  • Nonrefundable membership

Profile Plan Reviews

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  • (54)
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  • (13)

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    How do I know I can trust these reviews about Profile Plan?
    • 4,947,670 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    How do I know I can trust these reviews about Profile Plan?
    • 4,947,670 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 80 - 230
    Verified purchase
    Customer Service

    Reviewed March 30, 2022

    Working with my coach has been such an inspiration for me to stay on my healthy journey. Sam is a wealth of information and such a day brightener. The coaching, Sam's positive attitude has allowed me to learn things about myself and my bad habits. I feel like I have a new lease on life.

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    Profile Plan
    Response from Profile Plan

    Hello Denise! I'm so happy to hear that your coach, Sam has been an inspiration during your health and weight loss journey. We are so glad that Profile Plan got to be a part of your life change! Have a great week!

    Verified purchase

    Reviewed March 30, 2022

    Got to my goal and then started to slowly creep up and up and unable to get back down - and very frustrated with why I can not get back to my goal.My coach and I have tried numerous ideas and the weight will not come off - very disappointed.

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    Verified purchase
    Maintenance

    Reviewed March 30, 2022

    Searching for recipes is frustrating. The sort features by Category/Plan/Meal do not work properly. The pinterest feature doesn't work on most because a picture doesn't populate. After you click on a recipe and "go back", it takes me back to page 1 even though I may be on page 6. I am paying WAY TOO much money for features that do not work!

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    Verified purchase
    Staff

    Reviewed March 30, 2022

    I have tried numerous "diet" plans over the years and this is the first one that I have done that works - and I've been able to keep it off! Having my coach to help keep me accountable every week is just what I needed. The food is good - and it's easy to stay on plan.

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    Profile Plan
    Response from Profile Plan

    Hi Lisa! I'm glad to hear that Profile Plan has been the first program to work for you. Congratulations on your recent weight loss, we are so happy that we get to be a part of your journey. Have a great week!

    Verified purchase

    Reviewed March 30, 2022

    All of the coaching has been remarkable. Any little issue that comes up they have a solution and everything so far has worked out great! I am so very close to my goal and I am still very much motivated.

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    Profile Plan
    Response from Profile Plan

    Hello Mary! It's so great to hear that you have had a remarkable coaching experience. We are so happy that we get to be a part of your health and weight loss journey. Have a great week!

    Verified purchase
    PriceHonesty & Transparency

    Reviewed March 30, 2022

    I haven’t heard a word from you since I achieved my goal weight. Thanks for taking my years worth of money, and not living up to your promises. I feel as though I was ripped off, and lied to. Thank you.

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    Verified purchase
    Staff

    Reviewed March 30, 2022

    My team is kind, inspiring, always checking in on me, always uplifting me. They always have good advice and are always cheering me on. They celebrate my victories and hold my hand through my struggles. I appreciate them and love when it's time to check in. They are always confident even when I'm not and they are continually supportive no matter what I go through.

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    Profile Plan
    Response from Profile Plan

    Hello Sara! I'm so happy to hear that you have had some inspiring Profile Plan Coaches throughout your journey. We love that you look forward to meeting with your coaches, and are grateful that we can be a part of your health and weight loss journey. Have a great day!

    Verified purchase
    Staff

    Reviewed March 30, 2022

    Those Peanut Butter Wafer Bars are the Bees Knees! Yum!!! My coach Lona is AMAZING. I adore her! The Styku scans are so motivating! I love seeing the progress with measurements. It’s totally stunning because I don’t see the difference day to day. I am loving the plan.

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    Profile Plan
    Response from Profile Plan

    Hello Amanda! The Peanut Butter Wafer Bars are a fan favorite! We're so happy to hear that your Profile Plan Coach Lona, has been amazing throughout your journey. We love that we're able to be a part of your health and weight loss journey. Have a wonderful day!

    Verified purchase
    Staff

    Reviewed March 30, 2022

    Zach is always so helpful and encouraging. As a nurse working in a very short staffed clinic, it’s been very challenging to keep the drive and remain accountable. He’s been extremely understanding. Even more so when I was suffering with a cold and only wanted comfort foods. He offered substitutes to keep me on track.

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    Profile Plan
    Response from Profile Plan

    Hi Hannah! It's wonderful to hear that your coach, Zach has been so helpful and encouraging throughout your journey. Have a great day!

    Verified purchase

    Reviewed March 30, 2022

    I love meeting with my coach and the attention she pays to my special situation. I have had multiple surgeries and my body is different. After months on not losing we found out that I increased my exercise a lot and not my calories so we came up with a plan for the days I workout vs the days I don't.

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    Profile Plan
    Response from Profile Plan

    Hello Nicole! I'm so happy to hear that you look forward to meeting with your coach and that she has been helpful and supportive during your weight loss and health journey. We love that we get to be a part of your journey. Have a wonderful day!

    Verified purchase
    Punctuality & SpeedStaffEase of Use

    Reviewed March 30, 2022

    When I had my 1st consult appointment I made it clear I was gluten intolerant and on a FODMAP diet and asked if Profile was applicable. I was told yes. After I got home I saw the foods sold to me and diet plan did not follow FODMAP. I went to a 2nd appt. and they adjusted my foods and plan but it was not user friendly at all. I went to the 3rd appointment and canceled as I became aware the staff was not familiar with FODMAP. I was very disappointed.

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    Verified purchase
    Staff

    Reviewed March 30, 2022

    Using Profile Plan, I dropped over 45 pounds and kept it off for two years. Then, COVID and a knee replacement hit, and a gallbladder had to come out. Now, I'm starting all over again. But I had a very good experience with their team. I've been lucky to have two great coaches. Everybody in the store is very positive.

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    Profile Plan
    Response from Profile Plan

    Hi Jan, it's great to hear that you are giving Profile Plan another shot after some recent roadblocks! We are happy to hear that you have had two great coaches to help you with this journey. Have a great day!

    Verified purchase
    Staff

    Reviewed March 20, 2022

    Profile Plan has been very good and I’m very pleased. I was telling someone that a little bit ago. What's been good about it is consistency and accountability. So, knowing exactly what I'm supposed to eat each day helps. I’ve gone into it for three months and I'm down 30 pounds. I’m more confident now without a doubt. My coach is helpful. She’s my age so it’s fun to have some banter back and forth as well.

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    Profile Plan
    Response from Profile Plan

    Hello Andrea! We're so happy to hear that Profile Plan has been a good fit for you and that your coach has been helpful throughout your journey. Congratulations on your recent weight loss and newfound confidence! We love that we were able to be part of your success. Have a great day!

    Verified purchase
    Staff

    Reviewed March 19, 2022

    I was on Profile Plan quite a few years ago and I decided to give it another shot. I got down to my goal weight, which is what I wanted to do. Everybody’s been friendly, helpful, courteous and supportive. They did a great job.

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    Profile Plan
    Response from Profile Plan

    Hi William! We are so happy to hear that you gave Profile Plan another shot! Congratulations on getting down to your goal weight. We love that you found success with us. Have a great day!

    Verified purchase
    PriceStaffHonesty & Transparency

    Reviewed March 18, 2022

    Profile Plan is amazing. It was like magic. My coach is brilliant though I was skeptical at first because she was young. But she knew the science of nutrition versus saying not to eat too many calories. It was more of a scientific breakdown of when you do this, this happens. And so, when she explained that to me, it made a lot of sense. She gave me a diet plan and I started on it. Within a month, I must have been down 25 pounds in 30 days and from there, I was hooked because I knew it worked.

    My coach and I has a good relationship. She's extremely gifted, in that she is very knowledgeable about the actual products and how it works. She's very sympathetic to the whole idea that there are many different reasons why people gain weight. She's also fun. She takes notes but she remembers exactly what you talked about last time. You can meet with her whatever you feel you need to. I meet with her maybe once every three weeks now that I'm into the maintain phase. But initially, it was once a week. And then we went once every two weeks, and now we're about once every three weeks. Profile Plan is spendy to start. It’s a nice chunk of change that you have to put out. Honestly though, if you're going to spend this much money, you better be committed. So you are taking a full leap, not a dipping your toe into the whole idea of losing weight. You basically leap with both feet because of the cost.

    I have had a couple friends who signed up based on my talking to them about it. They talk about the whole fad diet stuff and the point that I try to stress to them is that it's not a diet. You're just changing the way you eat. You're learning what it is that you're putting into your mouth and into your stomach. And because you learn that, you better understand how it hurts you when you don't eat what's good for you, which is more of a motivator for me.

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    Profile Plan
    Response from Profile Plan

    Hi Carter! We are so happy to hear that your coach was educational and helpful in explaining your health and weight loss journey. Congratulations on your recent weight loss. Have a great day!

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    Profile Plan Company Information

    Company Name:
    Profile Plan
    Company Type:
    Private
    Year Founded:
    2011
    Formerly Named:
    Profile by Sanford
    Address:
    4800 W. 57th Street
    City:
    Sioux Falls
    State/Province:
    SD
    Postal Code:
    57106
    Country:
    United States
    Website:
    www.profileplan.com