Delta Dental

We were satisfied with the service they offered us. Very nice environment, very friendly, organize. They were nice to their patient. I will recommend the Bright Now Dental to all my co-worker, and family and friends.

Great coverage with no co-pay for preventative services such as X-rays and cleanings. Insurance cost was really reasonable as I purchased thru my employer and the network dentist is less than 5 miles away from my home!

Well as we have used the dental insurance more than once it’s been very helpful talking to customer service and prices they quoted were very accurate once we saw the dentist. So we were more prepared in expectations instead of the ‘guess work’ from previous plans? I’ve been more than pleased and have also renewed it for 2019 thru my husband's insurance plan? Would recommend this company to anybody too.

I love Delta Dental. Have had for 20 years+. I was ecstatic when I found it became available for military retirees. Even though now I have to pay a premium. I like being able to coordinate benefits with my wife’s carrier. Our network dentist have always been top notch.

I have been a customer for 8 years & love the great coverage and the great job DELTA DENTAL is doing. Please keep up the good work. Thanks for everything and please keep the cost down like you have been doing because my family and I really appreciate it.

I was with Delta Dental of California when I worked for Boeing, and they were fine. Foolishly, after I retired, I thought that it would be the same on a private plan. It has not been so. I had two plans with Delta. One was with Kaiser Advantage (which I never used as I wanted to stay with the dentist I had been seeing for two decades). The second was a premium plan obtained through BAI that should have permitted me to use my current dentist.

Before you sign up as a Delta dental provider, you should know that they don't raise the negotiated fee every 2 years as most insurance companies do. When our office signed up to participate (because they were the military insurance) our write off was 10-15%, now it is more like 30-40%. For example, when a patient comes in for a prophy and exam, our fee is $196 (the practice is in an expensive area). Delta pays $123, and we write off $73. For a crown we write off 1/3, Delta pays 1/3 and the patient pays 1/3. If we had it to do over again we would never participate with Delta. The most recent thing they are doing is downgrading composites to amalgams and paying even less, which means the patient pays more. We have not done amalgams in 25 years.

They are clearly trying to make the costs and coverage as confusing as possible. That way, when they deny a claim, they hope the person will just pay it out of pocket. More profit for Delta. How about clearly stating, "if you get X service we will pay Y dollars."?

This is a horrible dentist office. It seems they don't know what they are doing. You always have to wait even when you have an appointment. They left cement between my teeth and told me to come back in a week for a follow up. The office constantly incorrectly bills me and then can't seem to fix the mistake.

I heard rumors, some from medical professionals that Delta Dental declines to make legitimate payments for creative technical reasons or declines to pay after pre-approval. I did not believe it until seeing this page. All of these reviewers cannot be wrong! Delta Dental is delaying pre-approval of a crown. I received a second opinion and now that want notes of the conversation. I phoned the customer service rep and explained that I need to proceed with this treatment and will be. They are causing a hardship and risking further damage to neighboring fillings. I will be notifying the insurance commissioner and the subscriber (my spouse's employer) who is a large hospital in the area.