Delta Dental Reviews

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About Delta Dental

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Pros
  • Good coverage for preventive care
  • Affordable premiums
Cons
  • Limited coverage for major procedures
  • Frequent claim denials

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Delta Dental Reviews

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    How do I know I can trust these reviews about Delta Dental Plans Association?
    • 4,885,617 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    CoverageRefunds & Payouts

    Reviewed May 16, 2026

    Delta Dental reason for claim coverage is horrible. Having a surgical implant and they will not cover anesthesia even thought coverage show 90% coverage. If you have other company selection for dental insurance, we would strongly suggest you not use Delta Dental. Not only they make it difficult for you to file an appeal, they will make every effect to not pay for coverage that should be covered.

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    Customer ServiceCoveragePricePunctuality & SpeedBilling

    Reviewed May 15, 2026

    I'm a senior and signed up to a plan that it was explain to me that it will cover some treatment after 6 month but when the 6 month approached they told me NO

    I had a wrong information. So I upgraded my to a better option paying 82 dollars/mo. After 3 month I called again and they said I will not be cover for an implant after 6 month. You don't know what to believe, a total waste of money. The customer service is really bad and even they charge my credit card monthly I get emails that I'm late for payments

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      Customer ServiceCoverageRefunds & Payouts

      Reviewed May 13, 2026

      A complete waste of money!! Absolutely Awful! Awful customer service, total avoidance in paying for claims. Delta Dental also gave me problems saying my orthodontics did not file their part of the claim correctly, and after spending days in calling back and forth, it turned out the claim was done properly- I ended up dropping it rather than keep paying to try get some properly due money back. Find some other insurance. I wish I had found this site before purchasing this insurance.

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      TechPriceMaintenanceStaff

      Reviewed May 12, 2026

      I am SO disappointed in Delta Dental that if my employer offered another provider I would LEAVE. I have contacted Delta Dental over the years for various dentists not doing quality work and leaving other dentists to try and fix the mess they created. I figured, after sitting in a chair for 4 hrs and being in immense pain with uncontrollable bleeding that it was time to take action. They couldn't care less! They are only concerned premiums and costs so the patient loses. SHAME ON YOU DELTA DENTAL.

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      Coverage

      Reviewed May 12, 2026

      Worthless company, no coverage, denies everything. If insurance had any concern for their customers, they would not partner with such fraudulent companies.

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      CoveragePriceRefunds & Payouts

      Reviewed May 7, 2026

      My fiancée had a tooth extracted over a year ago, which he paid out of pocket. It had not yet been a year since his plan began, so it was not covered. A few months ago he decided to get an implant to fill the space. The implant was finally put in last week, and he was notified yesterday that Delta Dental had denied his claim. Delta stated that the implant procedure was connected to the extraction he had over a year ago. Nope. No issues with extraction. However, Delta uses that to deny any claim he's filed.

      Typical practice of a sham insurance company. They want you to pay your premiums and will use any excuse to deny your claim. Then give you the runaround until you finally give up. I've been in healthcare for 40+ years, and have seen this game before from less-than-reputable insurance companies. We have exhausted all options, short of a lawsuit. That will cost even more, and I'm sure their attorneys are pretty experienced in fighting lawsuits against Delta.

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      Customer ServiceCoverageSales & Marketing

      Reviewed May 2, 2026

      This dental insurance has been the biggest waste of money and time I’ve ever had in insurance. Mind you, this is offered through my employer. The HMO policy isn’t accepted by ANY pediatric dentist in my area, then if you file a grievance, they send you an option, you call and the office themselves states that dentist doesn’t even see children. What a freaking scam. Don’t waste your time!

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      CoverageRefunds & Payouts

      Reviewed May 1, 2026

      This has to be the worst experience of my life! Delta Dental I was told the #1 in Dental Insurance turn out to be the "Worst". They covered nothing as I was told, "I'm sorry this did not happen to you while you had our insurance...." ALWAYS AN ESCAPE CLAUSE!!! I WASTED SO MUCH MONEY EVERY MONTH!!!!

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      Customer ServiceCoverageRefunds & Payouts

      Reviewed April 29, 2026

      I paid $30 each month for nine months. 💸 My dental office called Delta dental and was told they covered annual teeth cleaning and xrays completely. ☺️Delta Dental paid NOTHING. 🥴I've canceled this dental insurance and will pay out of pocket as I'm blessed with good teeth.

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      CoveragePriceRefunds & Payouts

      Reviewed April 27, 2026

      Delta doesn't cover anything. Need REAL dental work done, like wisdom teeth, a bridge, a root canal? You're on your own, they don't cover it. They've also been over charging us almost double for the past few months, and now saying that one of the two people on our plan has no coverage. They're just like other insurance companies, out to take your money, but never there to pay up when the product they've sold you needs to be used. Forget them and just pay on your own, you'll be money ahead.

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      Delta Dental Plans Association author review by Cyril Tuohy

      Delta Dental, a pure-play dental insurer, is one of the largest dental insurance providers in the country. The company dates back to the 1950s and is committed to expanding access to oral healthcare.

      • An extensive network: Delta Dental operates in all 50 states.

      • Plan variety: Nearly every type of dental insurance is offered by Delta Dental, along with unique plans tailored to unique customers. Discount plans are not offered.

      • Cost-control measures: Delta Dental has negotiated contracts with reputable dentists across the country.

      • Transparency: Customers can check claims history, estimate costs, review benefits and more on the website.

      • ACA-compliant: Delta Dental plans are available under the Affordable Care Act on the federal health care exchange.

      • Affinity: Administers the AARP Dental Insurance Plan.

      by Cyril Tuohy Insurance Advisor

      Cyril Tuohy has covered the insurance industry for more than 15 years. He is an expert at writing about personal and commercial property-casualty insurance and covers life, annuities and retirement as a staff writer for a top insurance trade magazine aimed at insurance agents and financial advisors.

      Delta Dental Company Information

      Company Name:
      Delta Dental Plans Association
      Website:
      www.deltadental.com