Aflac Dental Insurance

I was told I would get my premium back if I called to cancel within a month and that never happened. Don't use Aflac. I'm very upset and want something done about this. I have never been this disappointed.

Have had a claim denied 2 times once when I did it and once when my Aflac rep tried it, only to get a bunch of ** from the company. Save money, don't pay for this scam of a company and stuck with this until end of the year.

Aflac dental really helps with expensive dental bills because it pays various amounts for various procedures. As with all dental plans the amount payable depends on how long you've had the plan. It does pay immediately for check ups and cleaning. It is never too late to file a claim and get paid. Even years later, if you had work done, have documentation from the dentist, you will be paid. Even if you cancel the coverage if you had coverage when the work was done, you will be must be, paid!

I have had most of my policies since 2004. I have Accident, Dental, and Cancer policies. I struggle with the majority of my claims on Dental. For instance, I had work on 10/9/2019 and put in a bridge. It took over 4 weeks for them to even acknowledge that they received my submission. Then when I was paid, they only paid me for one tooth. After noticing this I had to wait close to 2 hours to talk to a live rep to point out their oversight. Within two days they paid for an additional tooth but have now refused to pay for the final tooth since it was missing prior to work. I found this out and told them that the tooth was pulled in July of 2018 and that my policy was 14 years old at that point and I should be covered. So I submitted a services rendered sheet for all work done at my dentist for the last three years.

I have had Dental with Aflac for years now. I hardly ever put in a request for reimbursement, mostly because you have to wait a year before you can even use it but in the long run I was thinking it would pay off being a single mom of three. I did however turn one in on October 3rd which they said a month later that they would reimburse me 25.00 which is not correct, I had to research it myself to find out that they owe me more like 85.00. It's now December 13th and I have not been paid. I keep getting the runaround that they are re-reviewing it.

I faxed paperwork over towards the end of September for 3 dental claims. I know they’re behind but only 1 out of the 3 claims was processed and paid out. Every time I call I get the same answer. This is ridiculous.

April 15th I had a regular clean, xrays, etc. Basic stuff. I took the AFLAC forms for the dentist to complete. I had most of it filled out. By the time the account was fully paid it was July 2019! The dentist said #1 they lost the form. The 2nd month: they don't do AFLAC (I had advised them they had received payment from AFLAC before). They finally received payment, but it was to dentist no longer in practice. I insisted it was still sent, and their responsibility to track it. It went on and on. 3 months later, the office says, I still owe $50. I was glad I had my paperwork. I had proof of payment. When I've asked for help from my local AFLAC rep, they aren't much help.

Hello I requested a refund from Aflac Dental because I couldn’t never use them for my dental needs. I requested a refund for 5 months of monthly drafts from my checking account. Aflac sent me a letter that said no refund do but I never used the insurance because it wouldn’t pay for deep cleaning. This is my last attempt.

The process to start the policy was so smooth and easy and I was happy that my wife and I would finally be able to visit the dentist. Well, not everything was as perfect as I imagine it would be. I asked the representative who called me when I requested a Dental Plan through their website, that I specifically need it a Dental Insurance not a reimbursement or supplemental plan. He assure me that this was the kind of plan I needed, that everything will be fine, that I will be able to see a dentist in no time.

Filled out your forms to get a comparison of your dental insurance and cost. Could not get a review or match of an insurance plan. Tried 4 times with the same result. You just as well not have this website.