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United Healthcare Dental Insurance
Overall Satisfaction Rating
3.79/5
  • 5 stars
    10
  • 4 stars
    13
  • 3 stars
    6
  • 2 stars
    1
  • 1 star
    3
Based on 33 ratings submitted in the last yearSHOW RATING DISTRIBUTION

United Healthcare Dental Insurance

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Last updated: Nov. 1, 2017

33 United Healthcare Dental Insurance Consumer Reviews and Complaints

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Verified Reviewer
Original review: Nov. 1, 2017

I tried to find online on google search a good insurance with great recommendations from other customers. There were a lot of insurances I could choose from but the United Healthcare Dental stands completely out for me in every positive review I was reading, so I choosed this insurance for myself! I like the outstanding customer service from United Healthcare Dental! Very fast response all the time when I have questions or when I’m concerned about anything like the costs I will have a dentist appointment, we all know how expensive it could be without an insurance! I really like this company a lot. They take good care of their customers. The only thing I dislike a little bit was the online application to fill out. It was a very long list from all things they wanted to know, and I thought it was a insurance for my teeth.

Verified Reviewer
Original review: Oct. 31, 2017

I enjoy many features provided by my dental care such as routine check ups and cleanings being covered as well as emergency visits and x-rays for toothaches being a covered benefit. They also have hassle free billing for the most part which is very nice. My policy is through the government program Medicaid. I was sent a letter asking which insurance provider I would rather have and I chose the one with the most coverage and least amount of billing issues. But there are a few things that I would change such as the amount of coverage per person for non-routine dental care. Coverage for services such as fluoride and crowns would be covered as well.

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Verified Reviewer
Original review: Oct. 30, 2017

I absolutely love the policy because it offers free cleanings throughout the year, and the main factors that makes this insurance so amazing to me is that I always have a Decent co-pay, great customer service when asking about coverage and cost of co-pay, very reliable insurance! I have had great pleasure of being with this company. I am always taken care of with great co-pays. I have had the best experience with this insurance. Choosing this plan was easy and affordable, very simple. It was recommended to me by my mother, nothing but great comments from other family members as well.

Verified Reviewer
Original review: Oct. 29, 2017

United Healthcare Dental Insurance has good coverage, easy to deal with, accepted at a lot of dentists' offices. I completed my enrollment in person and some of it was online. I chose it through word of mouth and I feel that is the best way to decide certain things. Their customer service department is very pleasant as well and the cost is good. I am quite happy with them. This is by far the most user friendly dental insurance I have had in a very long time.

Verified Reviewer
Original review: Oct. 28, 2017

I reviewed multiple insurance policies online and called for quotes over the phone also online and this policy was more fit for my budget with dental included. United Healthcare Dental Insurance has variety of general doctors and specialists and hospitals near my area. Also has customer service in 24 hours and referrals are taken care immediately. Also have late hour doctors office that can accommodate my hours.

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Verified Reviewer
Original review: Oct. 27, 2017

I chose United Healthcare Dental Insurance because my employer pays a portion. This makes it an easy choice with virtually no work on my end because we have someone who does the enrollment at my office. I trust my employer and their choices with insurance companies and offers through this company. I like that I pay nothing for standard cleanings and fillings but I wish that orthodontics and white fillings were fully covered. I feel like even on more than basic plans procedures are incredibly expensive. Also, it would be easier if there was an app with easy access to coverage and cost analysis for services provided.

Verified Reviewer
Original review: Oct. 25, 2017

A friend of mine recommended me to check it out and told me that him and his family enjoyed having it. I like the low deductibles and the in-network providers they provide are very close to my house so I don't have to go far. But sometimes I don't get a representative that is knowledgeable.

Verified Reviewer
Original review: Oct. 24, 2017

It was a very simple process, switching to UnitedHealthcare Dental. It was through the company that employs me. The policy was chosen to be the best for my family. It was quite a simple process which was done online. I really like how United Healthcare is willing to work with their customers. I also like how I can still go to the dentist that I have gone to for years, even when I had to switch to this insurance company. UnitedHealthcare Dental has good customer service and is an overall good company to have insurance through. They have always seemed to care about their customers and their interests. Perhaps they could be easier to get a hold of and contact, but even that isn't too bad.

Verified Reviewer
Original review: Oct. 23, 2017

I like that this company pays fair amount of payments without very big deductibles and not very big co-payments when you go in to have the work done at your appointment. My dentist would take it and it was easy to get my appointments. They always file my insurance and make it easy for me. But there were several that would not take it and the limit of coverage is so low. No matter what happens they will only pay so much of your dental payments and that they only pay for one cleaning per year.

Verified Reviewer
Original review: Oct. 22, 2017

I love everything about the dental place that I have and the insurance that they offer. I like the rebates for check ups, which is a major plus and works out good for me. There's good cards for going to each check up for everyone in my household. They have friendly service and good people that work for the company. They have been very honest about everything to me and let me know how complicated some things might be. I have never had any problems with anything for having this dental service. Everything has been fixed for me and it was the best decision.

Verified Reviewer
Original review: Oct. 21, 2017

I was able to choose this policy thanks to the field of work that I am in and the options to health care that they provide to me and my family in all. One feature that I like from this insurance company is that they are always in contact with me and tell me whenever something is up with my insurance. But I wish this insurance had better plans when it comes to financing and seeing just what your insurances would cover since they cut off for some reason.

Verified Reviewer
Original review: Oct. 20, 2017

I love the fact that you pay for a certain amount out-of-pocket for services covered by your plan before my insurance starts paying and this is completely great. I love all the features about the health insurance company. After I meet my deductible, you are responsible for a percentage of covered expenses. This is your coinsurance. Most UnitedHealthcare dental plans feature either a 20% or 30% coinsurance. Under some dental plans, you might pay a fixed cost for certain services, like X-rays. This is called a copay. But I called in and discussed it with the young man.

Verified Reviewer
Original review: Oct. 19, 2017

The process of getting my United Healthcare Dental plan was very fast and easy. They made me feel like a valued customer and I had no problems with them whatsoever. United Healthcare Dental provides me with great Dental coverage for an affordable price. I enjoy their coverage and their insurance rates and hope to continue to buy from them in the future.

Verified Reviewer
Original review: Oct. 19, 2017

I signed up for dental insurance Online through my employer’s website. The process was simple and easy. I was able to review a pamphlet as well as online information pertaining to the plan and coverage information. The information was detailed and easy to see which plan was best for me. When I went to my employee’s portal to make my selection, I found what I wanted, clicked it and confirmed it. I feel that this company is very similar to all other companies with basic coverage. You get two covered cleanings a year but have to pay a lot out of pocket for anything else that is needed.

If possible, insurance companies should try and cover more than just the basic dental procedures such as cleanings since most Americans need more than just a cleaning. Cover needed fillings, crowns, etc. especially if poor mouth hygiene leads to other health issues, dental insurance needs to cover more. Also, the dental industry needs to make dental work much more affordable. There are middle-class families that cannot afford to get dental work done because of inflated prices. Something needs to be done and insurance companies are trying but to keep up with inflated dental costs and unnecessary high prices is hard and pretty much impossible. Overall, insurance companies are not at fault and are offering insurance coverage that seems to be the norm amongst most insurances. It's the dental industry itself that needs to change.

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Verified Reviewer
Original review: Oct. 18, 2017

United Healthcare Dental Insurance has a service that really does care about how I'm treated. They are easy to use, fast, quick, great customer service that is helpful, easy to understand policy that helps keep the cost down so I can always use it to receive a check up without having to worry about costs or care.

Verified Reviewer
Original review: Oct. 17, 2017

United Healthcare Dental Insurance was recommended to me by coworkers and friends that have had past experience. I also did my own research and they had good reviews. Their dentist office location is also very convenient to where I live and they have hours that work for my schedule as well. They have nice staff and the dentist is very knowledgeable and puts me at ease. However, I do not like the different copays that are needed for different services they offer and sometimes the waiting time can be long since they are very popular in the area they are located in.

Verified Reviewer
Original review: Oct. 16, 2017

United Healthcare Dental Insurance help me when I need to pay for something that is really expensive. It is something that is really good for me to have because then I will be able to not to worry about the payment plans. However, they do not help me all the time and a lot of times it takes forever for me to be able to get the payment that I need from them. Adds a lot of stress to my life which I do not need.

Verified Reviewer
Original review: Oct. 15, 2017

United Healthcare dental insurance was put on us by our employer. The process is very easy that was a plus, and we did not do it online but a rep comes to work twice a year. The cost was crazy. I paid them more money in a year than they covered. For instance last year I needed a crown they paid 200 of a 700 dollar bill. It really made me mad. I couldn't believe it.

Verified Reviewer
Original review: Oct. 14, 2017

I choose their policy through my employer so it was a pretty easy process and I didn't have to do much of the legwork or picking out good options to choose from. In addition to never had any customer service problems or other technical problems that I can speak, I found that I have plenty of in-network dentists to choose from. However, I wish that their insurance website was much easier to navigate. Other than that, I don't have many issues with it.

Verified Reviewer
Original review: Oct. 13, 2017

United Healthcare is a well known company. This insurance pays 100 percent of my 2 yearly cleanings which is a very big plus. I also insure my children with them. They also pay 100 percent of any x-rays I need. I like that this payment comes directly out of my paycheck. I also like that this company is located all over the United States and has offices here in my home state of Minnesota.

I choose my policy through my work. There was only one choice in my job of retail, so this was a very easy choice to make. I did it online so it was a very easy process. However, I wish that United Healthcare would pay more for root canals or even for simple cavities. I also wish that they had a different dental card. The operators should be a little more friendly and helpful also when you call.

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Verified Reviewer
Original review: Oct. 12, 2017

Not having to pay out of pocket is always nice. It also allows peace of mind in case something comes up and it's an emergency situation, I know it's all taken care of. Their process was pretty straightforward. I did a good bit of it online and had to call the number to talk to a person to complete the registration and give extra info to. Like with most insurance policies of all types, the premiums of United Healthcare Dental Insurance are a bit steep. Peace of mind comes at a price though, but it's still rather expensive. I would like to see some discounts for having good checkups, or something of that nature.

Verified Reviewer
Original review: Oct. 11, 2017

I have always worried about not having good insurance and I looked for the best policy for my family. I needed something that would be right for us and protect us so that we would always be taken care of in case something goes wrong. I like the way that United Healthcare has always made it so simple and easy on me. I have always felt like I have gotten the best care that was available to me and my family.

Verified Reviewer
Original review: Oct. 10, 2017

I selected the insurance via paperwork that was delivered to me. I also spent ages on the phone trying to figure out what would be covered (hint:very little). It's not so much insurance as it is a discount. The work that I need is still too expensive. I guess the insurance makes it slightly less so - I suppose I like that aspect. But they don't actually pay for anything. I need extensive dental work done and there's just no way I can afford it even with insurance. Unfortunately, since I have the dental issues that I do, it makes it difficult for me to get a better job that would hopefully come with better dental insurance - vicious cycle.

Verified Reviewer
Original review: Oct. 9, 2017

United Healthcare Dental Insurance is a great company with good policies. They always set me up for my premiums and that me and my family's best interests are at heart with their insurance. They do everything well - the rates are great and their support people are very attentive to our dental needs. Top notch service from this company as they treat us great.

Verified Reviewer
Original review: Oct. 7, 2017

United Healthcare Dental Insurance offers low monthly payments and good coverage across many different offices. I feel that this is the premium insurance for families of all incomes. They have completely satisfied with every single aspect of my dental care needs. I was recommended to this company by a friend. They were with this company for a number of years. I also highly recommend this company to anyone looking to get the most for their money.

Verified Reviewer
Original review: Oct. 6, 2017

I browsed reviews on the dental insurance before buying. It is a big choice because dental procedures are SERIOUS. Especially if you need more than the basic work done. With United Healthcare Dental Insurance, I love that I can be assured my dental procedures will be taken care of. I will get the best care, and in case a problem arises, I trust my insurance company to take care of the problem quickly. But there was a slight problem when I first signed up for them. I got a bill for a lot and they wrongly charged me. But I got it corrected and it was fine after that. Never had issues since!

Verified Reviewer
Original review: Oct. 5, 2017

United Healthcare Dental Insurance was great. The dentist gave me a trusting vibe and it was totally pain free with no hassle. My appointment was timely and the assistant was friendly. I complete their process online. I love the accessibility of online booking and selections that I can make. I don't have time to be on the phone and I can make an appointment easy while at work. But I want there to be as many payment plans as possible and I want to feel like I am making the right decision because I have a lot going on in my life that I need to take care of.

Verified Reviewer
Original review: Aug. 23, 2017

They have just put into place that any work that needs to be done needs to now be approved by one of their in house dentists - without seeing me & they will determine if the work is needed REALLY!!! My dentist is not going to do work unless it is necessary - this is the most asinine thing I have ever heard of. Bad enough they only cover $1500 which is nothing & most of the time they will only allow any major procedure once every 99 years. What the hell am I paying for - going to drop them soon & see if there is a better option. This is offered thru my employer, but most likely will purchase a new policy if I can find one on my own - not a happy camper!

Verified Reviewer
Original review: Aug. 16, 2017

Have UHC $2500 dental insurance benefits per year; worst dentists in network. UHC denies payment for dental cleanings; little of anything else. Not sure why it is provided as a benefit if every procedure is denied including payment for X-rays, ongoing for years; worthless.

Verified Reviewer
Original review: May 5, 2017

My experience has been fine at my dentist. I wear dentures and my doctor did a great job of replacing them without any problems. I also had no hassles with payments.

United Healthcare Dental Insurance expert review by Cyril Tuohy

United Healthcare is one of the largest companies and healthcare insurance providers in the world. The insurance provider has a large range of dental insurance plans for its clients.

  • A huge network: Over 200,000 dentists are in United Healthcare's network.

  • Medicare plans: Those with Medicare can apply for coverage.

  • Free quotes: Prospective customers can estimate total costs on United's website.

  • No waiting period: Never wait for preventive care or major procedures and preventive care is covered at 100 percent with no deducible.

  • Pediatric dental: Certain dental coverage for dependent under age 19 is offered through United HealthCare’s medical plan.

  • Best for: United Healthcare is good for large employers looking for a dependable dental insurance plan as well as families looking for great coverage. The company has announced it will no longer sell insurance on federal and state exchanges in 2017.

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Cyril Tuohy

Insurance Contributing Editor

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Cyril Tuohy, has covered the insurance industry for more than 15 years. He is an expert at writing about personal and commercial property-casualty insurance and covers life, annuities and retirement as a staff writer for a top insurance trade magazine aimed at insurance agents and financial advisors.

United Healthcare Dental Insurance Company Information

Company Name:
United Healthcare Dental Insurance
Website:
www.uhc.com

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