Sleep Number Reviews

My mother previously had a Sleep Number bed and she has been using it for more than ten years. She wanted to downsize because my father passed away and she's about to move so she didn't need a queen size bed anymore. She purchased the base with the head and foot control. I spoke to their sales rep over the phone and it was a good experience. The delivery team was excellent. They were great, very helpful and they showed us everything about the bed. The quality of the bed is excellent. My mother has arthritic issues so, it's a good bed to have for her.

I spent several years in a not too good of a shape sleeping on just a regular, old air mattress. I then figured I was comfortable on a Sleep Number and probably would be even more comfortable on one that I can control better. When I went to the Sleep number store, the sales reps seemed knowledgeable and friendly and they let me try out every bed in the place and spent a lot of time with me. The delivery team was quick and experienced. They did everything I asked them to as far as taking the other stuff out. They set up the bed and gave me a little walkthrough on how to work it. So far, I like it and I think I probably regret not having the financial wherewithal to go a little higher end than I did. Working with Sleep Number was just relatively enjoyable and satisfying.

I have a lot of bad reflux at night and I needed something that elevated my head. So I bought a Sleep Number mattress that raises the feet and the head, as well as a safety pad. I love the bed. The sales professionals were good. At first, I was denied with just myself for the loan for it. But then we came back with my mom for the loan and we were approved. I scheduled for home delivery and the delivery team was fast and good.

We needed a better bed, and we bought a queen size Sleep Number bed. When the delivery guys were here, I wasn’t home but my husband was, and he said they got here early and did a great job in explaining everything to him and set it up in a timely manner. We wish we would’ve gotten a king size bed. That way, the different sides could go up or go down. With our bed, when one wants it up and the other one wants it down, it makes it difficult. I still haven’t found the perfect Sleep Number for me yet, but overall, it’s good.

One of the guys I work with had a Sleep Number bed and he loved it. We were looking at several mattresses from other companies but Sleep Number is the one that my wife liked best. We have the adjustable frame and a king mattress that is half split. She's had some back problems over the years and she's slept really well since we purchased it. The combination of having the mattress and the fact that it can be elevated is helping her sleep. The sales guy, Brian, was a phenomenal, and nice guy who is very accommodating. The delivery team was very professional and they did what they were supposed to do. The delivery time from purchase to drop off was shorter than we were anticipating so I am very happy with the timeline. We're very happy with the product. It was a little more money than some of the other ones that we were looking at but it was money well spent. I have and would absolutely would recommend them to a friend.

My partner and I have different sleep issues and we have not found a bed that would satisfy both our sleeps. We saw a Sleep Number ad with a promise that it's different from the other beds we've tried and that it would help with our sleep issues so we tried it, but we had to return it because it didn’t work for us. We were just looking when we went to the store but had such a good experience with the salesman that we decided get it. Usually, I’d go and research some more but we liked him enough that we just went for it. However, when we tried to return it, we had one of the worst consumer experiences we’ve ever had. The salesman told us that their company is flexible and that they take care of their customers so if we need a little more time, it’d be fine. Having had some negative customer experiences in the past, I asked him to write it down on the receipt, which he did.

The Sleep Number sales reps were very good and knowledgeable. We bought the base mattress and some pillows and had them shipped to the house. We set it up ourselves which was pretty easy. The quality is good and we like them. I’d recommend them to a friend. However, the box spring was too expensive for what they got and not a much value-added thing for what one paid for.

I've had a Sleep Number bed for 20 years. When my wife and I separated and I lost all that stuff, the first thing I did was to go to a Sleep Number store and bought another one. Recently, I purchased a queen-sized Sleep Number bed. I went to the store and I already knew what I wanted. The sales rep was fantastic. He helped me out and did everything he needed to do. They got the bed delivered quick and there was a pad to protect the mattress at the store and the guy gave me that rather than having it shipped to me. The bed's quality is fantastic. I was in the military, so I was deployed a lot. I sleep on beds that weren’t Sleep Number beds so when I got home, I couldn’t wait to get back on my bed. In addition, when I was at the store, there was a couple who were looking and they weren't sure. When they walked out, I walked out behind them and sold them a bed for Sleep Number.

Our Sleep Number professional was extremely knowledgeable, personable and just an all around great salesperson!

Queen Duel c4 Sleep Number Bed - Once you own a Sleep Number bed you'll never have anything else!

My sisters have Sleep Number beds and I thought it was really comfortable so I bought one. I like its quality. The delivery team was great. Those two guys were very respectful, helpful, and explained to me how the bed works. However, I was not informed that I would get a single chamber bed, and I would have changed my mind. But then I thought it would be more comfortable because I’ve been used to sleeping in the middle of my bed with the previous ones that I had so it took a little getting used to. The delivery guys informed me but by then I just didn’t want to mess with it. Overall, they were easy and helpful.

I had a Sleep Number bed in the past and I wanted to get a better one. We went back to the same girl I bought my first bed from to get another one and she's very helpful and nice. The delivery guys were professional, too. Moreover, the price wasn't bad for its quality and I got a few discounts on it so it worked out good. Overall, I love my experience with Sleep Number.

I've been thinking about purchasing a Sleep Number for several years. I have a bad back and I thought it might help. I got a base, mattress, mattress pad, and a pillow. However, it took me a long time to find a number that finally worked and it's pretty high. I have really bad arthritis throughout my spine, so it took a little bit to get used to the bed and get where I finally got comfortable. Also, the Sleep Number pillow was horrible and I couldn’t even sleep with it. I finally found that if I bought a different pillow, that helped.

We like our Sleep Number bed. It's very nice. Also, their sales people were very good, and the delivery people were nice and very professional. We got the mattress and the base underneath it, and we're happy we bought it. It's a good product, and I'd recommend it.

I purchased a Sleep Number for my aches and pains and breathing problems. I got the information I needed in one stop, purchased the bed, and went away with what I wanted. I did some research online beforehand, so I had a good idea of what I needed. My biggest concern was trying to figure out at what level of comfort to buy. What I needed was a Flex base under the bed so I could elevate its head a little. I was also looking for something I could adjust more since I had a lot of problems with osteoarthritis in my shoulders and back. I needed to be able to adjust the bed for optimum pain relief.

We had been looking at mattresses for a couple of years and we’re having a hard time deciding. Some friends of ours had a Sleep Number and recommended that we go check them out. We were skeptical about paying that kind of money, but when we found out about the guarantee on them and we talked to a couple of people that had them and had never had any problems, we decided to go ahead and purchase one. The sales rep was really good. He helped quite a bit with our decision on what we were gonna get. The delivery was great, too. It took about a week and a half and I would have loved it sooner, but I was satisfied. I’m in home real estate so having people bring in beds and stuff was important. It’s good to have somebody that’s friendly and concerned about what’s going on and letting us know what we needed to expect.

We've had a Sleep Number bed before this one for a long time. We bought the first one because it was comfortable and we like it that's why we bought a second mattress. The two sales professionals I worked with were both wonderful. We had UPS deliver our purchased and we set it up ourselves, which was totally easy to do. We love the quality of the mattress. Our whole experience was all good.

I was in a motorcycle accident seven years ago and experienced different nerve issues and pain. My bed was a memory foam spa bed so not only was it hot, it also didn't give me the proper support at different parts of my body. I tried a Sleep Number at another location and found that it was extremely comfortable. I didn't experience the kind of pain issue I was having with the other bed. So, we got the mattress and the SleepIQ, which unfortunately, we didn't use and I had to email them to return it. When I called to make arrangements to return it, the people I spoke to on the phone were extremely helpful and very accommodating.

Next time you need a new bed or are looking for a new bed I strongly recommend going to a Sleep Number store and going through the process. The only downside I can see is price, but Sleep Number offers a complete line of beds for every price range and also offers creative financing options to help you get into the bed of your dreams. I have purchased many of the so called "best" mattresses in the past. Spending a lot of money to do so. None of these compare to any of the Sleep Number models.

I was greeted when I walked in. He was helpful and knowledgeable about the different beds. I was looking to upgrade from the i8 queen I currently have and I left after purchasing an i8 king split which I'm very excited about.

I needed a bed for my back problem. Apparently, two of my kids had Sleep Number bed and they encouraged me to get one. So, I purchased a mattress and a base. It hasn’t cured my scoliosis but it sure makes it better. I love my Sleep Number bed. Their sales rep at Mid Rivers store was great. Their delivery team was great and very efficient. They got out of here quick and they took the old bed away. The quality of the bed is great. It doesn’t seem to be losing any air though, which was a big concern but it seems to be fine.

My wife wanted to purchase a Sleep Number bed, and so far, I am very happy with its quality. We went to their store twice, and the sales reps were professional and courteous. I’d recommend them.

The sales reps at Sleep Number were good. They talked me into purchasing the thing that monitors sleep, but it is definitely inaccurate because sometimes when I’m in the bed, it says I’m not in there. And sometimes when I'm not in the bed, it says I’m sleeping. It was 400 bucks extra, so I feel I wasted that money. I had home delivery and set up, but the delivery guys did not set up the mattress cover and told me to wash it first. Also, the mattress cover that I purchased was sewn incorrectly and doesn't fit the bed properly. But I'm happy with the service overall.

We got a mattress, some sheets and pillows, a base, and everything from Sleep Number, and we really like the whole thing a lot. We like that we can sit up comfortably, because it got the up and down adjustment features. Everybody should have this bed. Sleep Number could make the price of the bed a little bit friendlier though.

We had a Sleep Number bed before, and then got an adjustable one. I wanted the adjustable because I have not been able to sleep in bed due to my arthritis. Their salesman and delivery team have all been great. They were very professional and knew what they were doing. The quality of the bed is great. I like it really well.

Several years ago we bought a Sleep Number bed in our place in Arizona. So when we needed a new bed here, that’s what we chose and we bought an i10. All their sales reps were good. There were two people during delivery and they were very efficient about getting the old mattress out and putting in and installing the new one. The bed had to be ordered so it was a couple of weeks before we got it but that wasn't a problem.

I like my regular mattress with a top cushion but didn't get that for my main bed because I have trouble with my back and it's difficult to change the sheets. I had a Sleep Number bed before and with that, it's easy to lift up and change sheets which is the reason I got another one. It's air-filled but still in the morning when I get up, I see kind of like a dip which makes me think why the air doesn't immediately let everything out and if it really is supporting me.

We’ve had Sleep Number for about a year now. We got it because of my back so I could sleep a bit better all night. We tried every bed there in New Hartford and the sales professionals were really nice and helpful to us. Then they delivered it and set it all up. Two people came, a guy and a girl, and within 15 minutes it was all done with the side up. They knew what they’re doing. I’d recommend Sleep Number to anybody, it would be well worth their money however I just hate spending all that amount. But it's really good to sleep with, nice and comfortable. It works great. What I also do is put the bed in my camper so I could sleep in there for the summer. The only bad thing is like bed lifts often have storage underneath (but at least you can put the mattress in there and semi-carry it down and it doesn’t move). Other than that, everything works fine and it's really nice that I could do that.

Sleep Number seemed like an interesting bit of technology and I believe I've made the right choice to buy it. I got one of those very simple frames that's static. Their salesperson at the store was very knowledgeable about the product that he was selling. They allowed me to try out the mattresses that they had in the store and explained their differences. They made it all very easy for me. We had them delivered in boxes and I assembled the bed myself. The quality is very good.

We checked out a bunch of beds and with Sleep Number, we liked the idea that I can make it softer or harder. We got a bed and a base, but it's not adjustable. However, I don't know what part of the bed makes it so expensive for what I'm getting and the machine that pumps it up and down is variable on what it wants to do. We thought maybe changing batteries would make a difference, but it did not. I don't know if I'm supposed to pump it up one time and change it again but I don't do that. Sometimes I like it softer, sometimes I like it harder. And it doesn't just pump up five. It'll pump up 10 or maybe just go nuts. Then I have to pump it up to 100 and bring back to 100 again. Now, we got things under control but we find it a little weird.

We had a seven-year-old Sleep Number bed and it was falling apart, so we decided that it was time for a new mattress and bought one and a set of sheets and the cooling cover and a pad too. The sales reps were helpful and they answered everything. They didn't sales pressure us to buy stuff. We're happy with the high quality products we bought. We have more restful nights.

I was tired of waking with a backache every day so bought a Sleep Number mattress and base. It took a while for me to notice changes in my back and the foam on my side of the bed is still too hard. Also, we got the split bed and it's hard to change the sheets on it, but the Sleep Number rep tried explaining it to me in the showroom. The massage feature is so loud as well. It wasn't so noisy when it was shown to us in the showroom because their floor has carpet. We then moved the bed off the hardwood floor and put a rug under it and it's still loud so we don't use that feature often. My grandkids played with it and one of them lost my remote and it's $200 to replace it.

My wife and I had a Tempur-Pedic and she complained about it so we ended up going to a Sleep Number store. They showed us on the actual screen when we lay down and she loved it. We had a sales professional at the store and he was really helpful and showed us different mattresses at the store. He didn’t rush us, too. He demonstrated the many different ones and we were at the store for quite a while choosing which one was the best for us. After that, we went ahead and purchased the mattress and we never slept better than ever before. It took three weeks for the mattress to get here and my wife wasn't okay with that. She was in pain sleeping on the Tempur-Pedic, and the reps lied to us at the store about the delivery. But they were quick to set it up and everything else is perfect. We're really happy with it.

I had a lower lumbar fusion on my back and the Sleep Number has helped me tremendously. I purchased the bedding, the mattress as well as the elevation base, and I use the elevation for both the head and the foot. The sales rep knew exactly what he was talking about and what I needed. And the delivery team was very professional, quick and extremely good at what they do. They also showed up early and managed to deliver it two weeks after we made the purchase. I could never do what they do. However, I didn't like the price too much. But other than that, it's great. I'd rather have a Sleep Number over anything.

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I bought a Sleep Number king size mattress because of my back. It's great and we like it a lot, and we're thinking about getting another one. The sales rep was a really good guy too.

I get great sleep with Sleep Number. I had one for 20 years and was very happy with it so we bought from them again and got a mattress. It's wonderful and has a very good quality. Their sales reps were also very nice.

We purchased the Sleep Number mattress and it came in the mail. The sales reps were informative. Our experience was fine.

I like that with Sleep Number I can adjust the feet and legs and it was highly recommended by a friend so we got one. Their reps were very informative, courteous and seemed to know their product. Their delivery team were very nice and courteous but they smelled and were really dirty and there were here around 7:30 in the morning so maybe we were the first delivery. The bed is very large for our bed frame and sometimes when it goes up and down, I have to push it down because it’s too tight. We have a Cherry bedroom set and were concerned that it wouldn’t fit in there. It fits but is a little tight. I had to sometimes push on the head to get some slack because it gets hung up against the headboard.

We have a Sleep Number bed for 15 years and we wanted to upgrade so we bought a whole new bed. We went with the split king-size bed that can raise the legs and head up and down. Their rep was good and knowledgeable. Their delivery team were very nice and courteous. We like the quality of the bed a lot. My husband has acid reflux, so being able to raise his head up a bit really helped a lot. The only thing that we're not very happy with was that the head of the mattress keeps slipping off at one side of the bed. It falls to the side and I don't know why it does that.

I wasn’t getting a restful or comfortable sleep. I got a Sleep Number bed and it feels pretty good. In fact, I spend too much time in my bed now. I got the thing that elevates it and a huge TV in my room. I already have recommended it but I just hope mechanically it’s gonna hold up.

I felt like treating myself to something nice so I bought a Sleep Number mattress, a base, and some pillows. Their sales reps were nice and helpful. I didn’t really know what I wanted when I went in and they helped me figure it out. They came and set it up, and did it pretty quickly. I’m happy with my purchase.

I was in the mall, saw a Sleep Number demonstration, and decided I wanted to do it. When my daughter and I lied on the bed, it took all of my cares and the stillness of my legs away. It was a nice and soft bed. It magnetized me and we had to buy all of it. And I like it. My daughter bought all of it for her room and I bought all of it for mine - pillow, seats, mattress, frame, and everything except the headboards. The sales rep was really nice and very professional. He explained everything to us very nicely. The delivery was done according to what we expected though my daughter's was delivered a little later than mine. Nevertheless, I'd recommend it to anyone and I have.

The Sleep Number sales rep was very informative and good at explaining. The delivery was fine, but the delivery people didn't do a very good job. They wouldn’t touch our other bed. I wanted them to move it to somewhere else in the house and they acted like they weren’t allowed to touch it, and no one explained that to us in our process. They said they’d have to come back and install it later if we didn’t move our other bed, so I moved it by myself while they watched. But the elevation of the bed is convenient when I watch TV. We tried to do the stuff when you go online and you check your statistics. We had a power outage and we haven’t been able to get that back, so I just go into the store and have them set me up.

My husband has been having back problems and hadn't slept well for a long time in a comfortable bed. Then a friend of ours recommended Sleep Number and he feels a lot more comfortable since using it. I'm not quite pleased with it as he is because I still can't get the right number for my comfort even if we've had it since the first of March and it was long enough that I should be able to find my little zone there.

Sleep Number bed is great. However, the cooling pad that I bought along with the bed is not useful at all. I can’t even feel it with regular sheets on there. I don’t think it's worth the money so I wouldn’t purchase that again. Their sales rep seemed to be patient and efficient in explaining about their product. He demonstrated it and he wasn’t trying to push us to buy the most expensive bed, just the one that suit our needs. They set everything up for delivery in a timely manner. They delivered it on time, set it up and took the old bed out. I have to change the number every now and then because it might be too firm but I figured that was because my body is going through changes. Maybe the number needs to change from time to time. Other than that, I enjoy it. It was a very good experience.

We enjoy our own Sleep Number bed so we also purchased a mattress for my mother. Talking to their reps was wonderful because I'm not a quick decision maker and they didn't have an easy sale with me, even though I went in knowing I wanted it. However, I suggest having the base with varying heights since it has created a big problem for me. My mother is in her 80's and she's very short, so for a time she had to use a step stool to go into the bed with her other mattress. She no longer needs a step stool with the Sleep Number but it's still a little high.

We did some research on what we thought would be the best bed for us. The Sleep Number sales rep did a good job. He took us around and introduced us to the different mattress systems. We laid down and bought what we thought was one of the best. Everything is okay, except for the motor to the right is a little louder but we got used to it, especially when I put the massage mode. Other than that, the service was good and so is the bed.

I bought the bed for the pain in my back but still haven't found my Sleep Number. I sleep better and don't snore now. My husband says it's helped him 120%. We got the bedding, base and mattresses. The sales reps who assisted us were patient and explained things. The bed was delivered two weeks later and the delivery team showed up on time. They were also very efficient and quick and knew what they were doing.

We were looking around for a few different beds and we shopped at a few different stores. I’d been to a Sleep Number before, about a year or two, and the sales rep was horrible. We walked out and didn’t buy anything. And then we went into a different location and the sales rep there was really good. He explained to me the different models and stuff that they had and we decided to go from there. He was one of the reasons why we decided to purchase the bed. We also got a base, the DualTemperature cover, and a cover to protect the mattress and the base. My experiences with Sleep Number were great ever since my initial transaction, all the way to the delivery. I didn’t have any issues with them and I love the quality of the California King i8 model I bought.

I have fewer aches and pains since we have the Sleep Number. Some friends recommended it to us and we got the base and the mattress. It’s been really easy for my husband to get in because when I put it on his Sleep Number, it’s a little bit lower which makes it easier for him to get in and out, so that’s a good thing. The sales team was professional and the delivery team was very good. We like the bed. It’s a good quality as it’s holding up so far.

My wife had some problem sleeping with physical conditions, so we decided to purchase a Sleep Number bed, and we find the quality of the bed great. Sleep Number's sales representatives were very patient, and they did a good job showing us the different products they had. We had the bed delivered, and the delivery team was good. They came in and set everything up. My wife now sleeps in the bed instead of having to sleep on the couch. We're very satisfied.

Some of the people I know had Sleep Number and they said they like them. I also liked the idea of a firm mattress so I decided to purchase one. We got an adjustable base, a Q series sleep system, and two pillows. My wife was happy with the delivery and so far, the bed works fine.

Very pleased with the product.

We bought our Sleep Number bed less than 2 years ago. So far everything was great until I had to make an appointment to have someone come out and disassemble our bed because we were putting new carpeting in our room. I called 6 days prior to the new carpet being installed and I was told there would be a 2 week wait before they could schedule our appointment. After speaking with Jariph, in management, he finally stated that since we were not looking for new parts for our bed and just a disassemble/re-assemble they could put us on the schedule for Friday, July 22nd. That did not help us one bit since the carpet was being installed on Wednesday, July 20th. He finally told me, after multiple hours of trying to work this out, that if I called customer service they could walk me through the disassemble and if anything went wrong on our end, that Sleep Number would be responsible.

At first, I just wanted to check Sleep Number out so I bought one for my daughter. Then I often slept on it and loved the bed's adjustment and firmness so I bought one for myself. The sales professionals were very friendly, courteous, and knowledgeable. Also, the delivery teams on both beds were excellent. I live in a very weird community where we have a lot of restrictions on trucks and I gave them instructions then they followed it like where to park, and then they were very careful bringing the stuff in. They took their time setting it up and took all the trash. I wanted the process to be faster but then it took them three weeks to deliver and I'm not happy with that. However, everything was great and I've had a good experience with them.

I’ve got a very bad back and a back surgery and I was looking for a good quality adjustable bed. We went to Sleep Number and it wasn’t a very busy location so instead of running around and trying to help other people, the reps had time to sit and talk with me and get all the questions that I had answered. It was very personal which was nice, plus they had the time to give a demonstration and explain everything. They also did the set up of the bed. Their delivery team came within the time that they told me they'd come. They were fast in setting up everything which was interesting to watch, just imagining how it’s coming out of the box and what it looks like. The set up was simple, but I’m sure it's not easy.

My wife did all the research on Sleep Number and we ended up with the mattress and the bedding. It was a Split King elevation with one mattress on each side. We don't use the elevation of the bed very often when we sleep, but we do use it for watching movies. The price of the bed was quite a bit higher but it was at the ballpark. Quality-wise, we'd give it a hundred percent. Their sales people were fantastic and so was the delivery guy. He got it all set up for us, showed us how everything worked and made sure we knew them all. The delivery took less than two weeks too. On the whole, we'd recommend Sleep Number to anybody else.

My husband and I have some back issues, so we thought that we would try a Sleep Number bed before anything else. We ordered the bed that has a light under it, and I ordered sheets as well. The sales reps are very nice, helpful, informative, and they did a great job. I scheduled a home delivery and setup, and the delivery guys have been wonderful. I love the bed's quality. We still haven’t got it adjusted with our number, but we are enjoying it. In fact, we just went on vacation and I slept on a bed that was much harder than what I had set mine at home. I realized that I was sleeping too soft, and it’s just a matter of realizing if I need it soft or hard.

I used to own a Sleep Number bed a long time ago. I've had it for 10 years. With my second purchase, I just got the mattress. My interaction with their rep was okay. I had it delivered and the experience was okay as well.

We love our Sleep Number bed. It's worth every penny. The lady who we dealt with in the store was fantastic and super helpful. The sales team came in and they were professional, knew what they needed to do, and showed us how to use the stuff. They were all great.

I knew someone that had Sleep Number. They really liked it so I went to check them out. I like the idea of being able to adjust the firmness. The mattress I had before was really extra firm, so it's nice to be able to change it up a little bit. The sales rep were very helpful and knowledgeable. The bed was delivered then I put it up myself which was fairly easy. I really like Sleep Number. I noticed a big difference in my sleep as I have been sleeping better. It's a big improvement to what I was sleeping on before. I'm happy with it and now, I want to buy the one that I can adjust the head up.

Sleep Number was recommended by two of my friends. Their reps were informative, helpful and patient and they took as much time as they needed for us to go around from bed-to-bed, to determine which one and how many accessories we can go all the way from a lower model to a higher one. I wasn't pressured but ended up going with the higher quality bed. It was not fun, but was interesting not to have them sway us. I know they want me to buy the $15,000 bed but that's not what they did, which was really a refreshing experience.

I had made up my mind before I went to the store. My experience was good.

Always heard Sleep Number beds were great so went and bought one in Ocala Fl. No complaint with quality but worse bed I have ever sleep on. They sent me an upgraded pad that was no help and give them credit for effort, but I now believe they were killing time to get me past the 100 day return policy so I wouldn't return the bed and I fell for it. We have tried every setting it has and as they told us but no help. Don't know where they get all those good reviews but don't believe them, must be self posted because I have since talked to several bed owners that feel the same as we do. Just another air bed like we bought at WM to use for grand kids when they visit. Spent a lot of money and still need a bed so buyer beware.

I recently purchased a Sleep Number bed which includes the mattress and a base. I had it mailed and it only took a couple of days which I was happy with. The sales rep was very nice, helpful and accommodating.

I got the mattress and some bedding from Sleep Number and the quality of products is good. The sales guy was really good and we liked him. The delivery guy was good, too. However, the app that they have is sometimes not real user-friendly. If I stay in bed for several hours then get up and go lie down on the couch for a while and then come back in bed, it doesn’t show up. It just shows up the first part even though I come back to bed for two or three hours.

We had a Sleep Number bed for ten years. This time, we purchased a base and a king-size mattress. Their sales reps were all good. They answered all my questions and I didn't have any bones of contention with all of them. The delivery process took two weeks. Their delivery team were very good, efficient, fast and friendly. However, the pump is really loud right now and it probably needs to be replaced. Other than that, the bed was really good and I'm really happy with it.

My husband and I were both having back problems so we purchased a Sleep Number mattress and the base. Their sales rep was very nice and very professional. We had it delivered at home and their crew was very good and professional too. I’m satisfied with the bed's quality and I am comfortable with it. So far, our experience with Sleep Number has been good. He’s still working on his side though, but I’m perfectly happy with mine.

My mother and father-in-law had a Sleep Number and we housed after them a little while and used their Sleep Number. We thought that it might be a good alternative. And when there was a sale on their basic bed that was more in our budget, we decided to go ahead with that. Their sales rep walked us through. We knew about Sleep Number so we didn’t need as much as bringing us up to speed about what it was or how it works. We also told him our budgetary limitations. He was really helpful and gave us all the options about what we could purchase.

I had a Sleep Number bed before and I moved it to another room. I’ve been to their North Charleston store and their sales rep was very helpful and courteous. I was very happy with him and his service. I bought two king-size mattresses for my house. The delivery came within schedule and we put it together. I'm very happy with the beds and its quality. If I had to do it again, I would stick with the Sleep Number bed. It has proven itself to me. Overall, I’m very impressed and very satisfied.

My parents have a Sleep Number and I got two beds with the mattress, base, and pillows from them. Their sales reps were informative and the delivery team was careful, courteous and got everything set up quickly. I'm very happy with the quality of the products, all the interactions and the home delivery. Overall, it was a positive experience.

We needed a new bed and we tried to see it in a store and laid on a Sleep Number bed and thought it was the best bed for us. I have a lot of back and leg problems and the bed relieves some pain. The delivery crew was great. They explained everything to me and they're very professional. One man showed me how to use the remotes and it didn't take them very long to set it up. We're very happy with our Sleep Number bed.

I purchased a Sleep Number factory outlet 5000 mattress over the phone because I was denied regular credit line. A sleep number rep called and informed me of another credit option which was done over the phone and approved. He recommended this bed and informed me it was all sales final. I agreed having high expectations from Sleep Number and Select Comfort. I went online to view the mattress because it was not in the stores. My mattress was delivered and was not the same as the one in the online ad that I saw. I went back online to compare what I received with what was advertised and found that my mattress was more than 2 inches less in thickness, not the same color and missing a section of mattress according to the design.

I got a Sleep Number i10 and I was hoping I could set it to where I wanted and needed for the best comfort. It's good, however, I’m still warm-ish in it so I bought a cooling mattress cover which is above the water repellant cover. Plus it took a while for me to set it up as it was all new to me.

We owned a Sleep Number before for 14 years. We purchased another one where we can elevate the feet or head and we're happy with the new bed. We're glad we did it.

A couple of years ago, we bought a mattress that was way too soft for me. I sink into it and it kills my lower back. Our mistake was we thought we knew what we were doing and finished up the order online. However, I'm still not convinced we got the same mattress we ordered. I know that e-commerce has taken over a lot of stuff but it still makes sense to go in the store for something like a mattress. So when we bought a Sleep Number, we already checked them out and knew what we were getting. Also, my parents and brother have had Sleep Number beds so we got sense of what it was.

We were having back problems with our old bed. We kept seeing Sleep Number commercials and wanted to try it so we did our purchase online and got a base, a mattress, and some pillows. Setting the bed up was easy and we like its quality. I have recommended Sleep Number to a friend.

I have real problem sleeping, also with my back and my neck, so I wanted a new bed for as my mattress was getting old. I’ve heard about Sleep Number on a podcast I was listening to since they often do ads there, and the people who hosted it have a Sleep Number bed and they speak very highly of it. So I thought I'd try it out. I had the chat function going and a guy took me through the different options that I had and helped me pick a mattress. He ended up processing my order for a mattress and base. It arrived earlier than I thought ‘cause they said it might take at least two weeks. And I got all the boxes but I thought it was just the base. I was waiting for a mattress-sized box which, of course, didn’t come like that so I had the boxes sitting in my bedroom for about a week before I realized I’ve already got everything. So I was slightly confused. But when it was time to set it up, it was straightforward and easy.

I had a back operation so I wanted an adjustable bed and purchased a Sleep Number. I thought it comes with the headboard, because the one I looked at priced in the showroom had the headboard. And what I got didn't have the headboard, so I called and they said that's separate. I was disappointed because I understood that it went with it when I purchased that. That experience was not very good and I didn't think the salesperson was fair on that. I think he took me on that one. I think it was included in the price and they just didn't bring it. I talked to him about it and he said it will cost me another $1,500. But I'm not paying $1,500 for the headboard when I paid over three grand for the whole bed. That headboard was on the showroom when I went and laid on it and checked it all out.

We needed a new mattress and so we bought a Sleep Number. The sales representative was accommodating and the delivery team showed up on time. They cleaned up after themselves and picked up whatever they had to. The bed's quality is fine and we're happy with it.

Young lady I spoke with originally was very knowledgeable and helpful. She left notes so when I called back later that day, the guy I spoke with was able to follow her notes left on the account and complete the transaction process efficiently and quickly.

A month ago one side of the bed stopped holding air. Although all components of the bed are under warranty, the company requires the owner to do all trouble shooting. After two weeks of trying different things and being on the phone with their customer service for hours, they finally sent a replacement Dual Control. That was two weeks of sleeping on a deflated mattress unless I woke up to pump it back up. I had to install myself and find directions for install and set up (were not included in the box). The first night, the new unit would not allow any adjustment to one side, and the issue continues.

I wouldn't recommend doing business with this company. Their sales staff incessantly touts the company's "25 year warranty". The problem is, that's a gross mischaracterization of their warranty. The real warranty is only two years; after that it becomes a prorated warranty to the point that after a few years it is nearly worthless. The expense of the bed seems more reasonable when they say "25 year warranty" but an honest evaluation of said warranty illustrates how they are burying details in the fine print that severely restrict its utility. The bed was, for my wife and I, very uncomfortable. We have both have had back pain since sleeping in it and have tried a host of different settings to no avail. For a $4,000 bed that is unacceptable.

The Sleep Number bed is probably a great bed for many people, but it wasn't for me. I have lower back pain and the way the bed works made my back hurt worse (I tried for about 60 nights). My issue was with the information I was told in the store versus the fine print. I was told by the saleswoman inside the store that the total for me trying the Sleep Number would be the shipping costs to me. I confirmed a second time and had my friend also come over and listen to the answer.

We bought sheets and mattress from Sleep Number and we love its quality. Great experience.

My Sleep Number is good and I enjoy it. The sales professional was pretty good too. However, I was told it will take a week and a half to be delivered and then they told me it was going to take three weeks, which was a little bit frustrating. I really needed it fast because I bought it since I had family coming into town and I wanted a different bed. They were going to come and deliver it but I had them switch it to FedEx so I could have it in time. Once they FedExed it to me, it came in time, and they didn't charge me anymore. I built the bed the night before my family came and it was all good.

My wife likes a hard bed and I like a soft one and so I bought the Sleep Number's base model -- all it does is the air up and air down. I love the bed's quality and it's exactly what they said it was. However, it seemed that one side of my bed is not holding the air. It just started happening and I wanted to call them.

Some friends referred Sleep Number so we purchased from them and we've been very pleased with everything. It was all positive.

A friend of mine has a Sleep Number and recommended them to me so I bought a mattress and a base. Their sales reps and products are good. However, we have a queen size and I wish that each side could go up or down which I know only comes in the king size.

I had my Sleep Number mattress delivered and their delivery crew did a great job. Their sales reps were knowledgeable too. I've had no issues with the bed. The quality is great.

Purchased our sleep number bed approximately 15 years ago. We love it. When I am away from home I can really feel the difference not only in the comfort of the mattress but in the mornings my back and hips do not ache. I recommend this bed to everyone I know. You will never convince me any other mattress will ever be as soothing.

I purchased a regular king-size Sleep Number mattress. Their sales rep was good. It was busy that day and they were shorthanded but they did the best they can. We had the bed shipped and it showed up on time. The quality is good and I have no complaints.

Sleep Number looked like a comfortable bed so I purchased one. We got a base mattress and sheets. They delivered and set it up for us. I've been using it for six months now.

We had a problem with our split king not holding air on one side. It was still under warranty but we had to diagnose the problem so they would know what part was needed for the repair. We got a split king because of physical problems shared by my husband and I. We could not get down on the floor and diagnose the problem! Therefore, we had to pay $192.00 for a tech to come out to diagnose the problem. My husband had to then call for the part. Guess what? We also have to pay to have it installed or do it ourselves. Not a bed for the elderly or people with limited mobility!

The bed was great until we need to order parts and not just once. I have had to order parts maybe 5-6 times. Mind you we had to pay for the parts but I have had to deal with the mind games and rudeness more than once. Really not worth the bs we have put up with.

My boyfriend has back problems and wanted a Sleep Number. So we got a mattress, the base, pillows and some sheets. The sales professionals were friendly and knew what they were talking about. The delivery team was on time, but we're not happy when one of the packages got left outside of our gate in other's front yard. Nevertheless, the bed is good and my boyfriend likes it. So, it's a great experience all in all.

We have had a Sleep Number in our household for 12 years. It was a queen size and we wanted something larger so we opted to purchase the California king and it's a newer model. It seems a lot more comfortable than our older one and we're very happy with it. The sales rep was very helpful and honest. He also tried to keep the prices down for us. We kept our old base on our king and just bought the top mattress, mattress cover, and foam cover. They were shipped to us and it was easy to set up once we understood what we were doing. It went together really well and everything fit nicely. We haven't had it that long, but so far, I'm pleased. It's the most comfortable bed I've ever slept on. We're getting up in years and it was constantly shifting from one shoulder to the next or hip-to-hip, and I haven't had that occur at all.

I purchased a Sleep Number bed - the one that moves on both sides with the vibration. The sales rep was excellent, very personable, and knew what he was talking about. He's an all-around guy. The bed was delivered on time and the guys were courteous, fast and knew what they were doing.

We got some pillows and mattress from Sleep Number. The sales professionals were very friendly and knowledgeable. We enjoy what we bought and eventually, we’ll buy the base. It was a very comfortable bed and we enjoy it. Since the purchase, there was less aches and pains.

My doctor recommended Sleep Number so we got the mattress, base, pillows, and sheets. We had a very good salesman and delivery crew. And the bed is good. Our only complaint is it's not quite what we thought it would be but we are just getting used to it. Overall, the experience is satisfactory.

I bought a Sleep Number mattress because of my back and I got a lot of problems like arthritis. It has been pretty good, except the lump that was in there. It was bothering me 'cause I'm the only one that sleeps in it. I like the bed a lot. Just that I just didn't sleep right in it. I was tossing and turning. I knew there had to be something wrong because it always worked since I bought it. But then my son called the place and they said he should turn the foam around. So, when he did, it's a lot better. The sales professionals were good, efficient, and friendly. I had my purchased item delivered and I had no complaints about the delivery team. They were real good and excellent.

The foam rubber in the mattress that encases the individual chambers had broke down, torn apart and lost its strength as well as the toppers that lay on top of the chambers. We knew the bed had lost support but didn't know why. When we called Sleep Number the agent had me to unzip the mattress cover and take a look at the foam, that's when the real problem was discovered. Since it had been over 2 years, we got a prorate of 68 % for replacement, which cost us a little over $100.00. The warranty for 20 years covers the base and the mattress but not the foam that goes in and around the mattress chambers that are all inside the zipped up mattress. That is not quite right to me!

From the time we walked into the McKinney store to the delivery of our bed, the customer service was excellent. Everyone we talked to was friendly, knowledgeable and helpful. No pushy sales... just great service.

We've had a Sleep Number before and loved it. It was a more basic model that did everything well. After leaving it behind when we moved to Arizona upon returning to PA we tried to use the mattress we purchased in Arizona but it just didn't cut it. We went to the Scranton Sleep Number store and purchased an i10 with all the bells and whistles. Cost was over 12K for a split king with adjustable bases, "Sleep IQ" and "Dual Temp" as well as massage.

I recently opted in part of a Smiley mission to visit a Sleep Number store. I had never been to one of the stores and was blown away. The set up was simply amazing and the store was so clean. I received immediate assistance from some of the friendliest customer service I have ever encountered. They were very informative and polite. My husband and I are now shopping around for our very own Sleep Number bed!

After years of sleeping on other types of premium mattresses, we decided it was time to try the BEST! The whole process of learning about these beds was actually fun. It only took a few minutes to fall in love with these beds. Thanks to Deb, our new friend, who made everything painless!

My parents had a Sleep Number bed and we loved it, and we were looking for a new bed, so I decided to try it. I got the base, the mattress, and a pillow top. I'm living two hours away from the nearest Sleep Number showroom, so I was trying to figure out how to get the bed there. I wasn't available to actually go into the showroom, so the salesgirl spent a great deal of time on the phone with me, and she was absolutely fabulous.

I have had bad sleep - or NO sleep - for so long that I had resigned myself to the fact that was just the way it was for me. WRONG!! I had heard good reviews about the Sleep Number bed and thought I'd take a trip to the local Sleep Number Store. OH MY!! Once I laid down on the bed and the sales professional helped me find my sleep number, I was totally in love!! I spent more than I had originally planned, but it was SO worth it!! I have had my bed for only a week, but I think in that time I have caught up on all the sleep I've missed!! Thank you Sleep Number!! I'm looking forward to many more nights of blissful sleep!!

My wife wanted a new bed. She heard about and saw the Sleep Number bed and she wanted one. We got a queen size bed, the tilt-top queen size frame, sheets, and two pillows. The delivery guys were nice. Our purchases are of good quality but the mattress keeps getting a little bit crooked on the head end. But it’s not bad. My wife spends more time on it than she does anywhere else on the bed, so it’s lopsided. It’s pulled over that way. Everything has been great.

I bought a Sleep Number mattress, and like the way it feels. My back feels good in the morning when I wake up. It's a nice bed, and I'm happy with it. The delivery though was a little frustrating. I was told that they were going to bring the item on a certain day and I told them that we had to figure out another day. They called me and when I answered the phone, they hung up. And then, the rep called me back and I told her to have the delivery on a Saturday, and they wanted to deliver it on a Wednesday, but I couldn't be there. Other than that, when the delivery guys came, they were really nice and knowledgeable and set the bed up really quick.

We bought a Sleep Number mattress and a base, and the quality is great. The sales reps were knowledgeable and polite. I had no issues at all from the time we bought it until it got delivered.

My husband prefers very firm beds while I like beds that are a little softer. We were looking at the Tempur-Pedic but they cost about double the price that Sleep Number offers. We wanted that quality and the experience of two different sides for each of us to have a good sleep, so we decided to go with a Sleep Number. The sales rep tried her best to be happy and upbeat, but you could tell it’s been a long day and so she came across a little fake. Because we were there in the evening, she must've had a lot going on.

I bought a mattress from Sleep Number and I had an easy experience with them. My wife handled the delivery and it went well, too. I'm satisfied with my purchase. It works perfectly fine for me.

I had a Sleep Number bed already for about 20 years and it was old, so I bought again from them the mattress, base - everything except the headboard. I did it because of the quality of their products. The delivery crew was very nice but I didn't like the four-hour window. Then again, I probably won't buy another bed for 20 years, so it doesn't make any difference. Everything was fine with the products. The only problem I had is that I got a bad motor for the lift the first time. However Sleep Number people came out to changed it and they were very nice about it. The whole experience was fast, easy, and enjoyable. I'd recommend Sleep Number.

Thank you to Anthony for helping us find the right option for us. He was patient, charming, and helpful. The location was clean and organized and the product was easy to try and understand. Thank you for an outstanding experience! We cannot wait for our new bed!

I have a bad back, having had multiple surgeries on it over the years. The sleep number bed has allowed me more comfort than any mattress I've ever experienced. My sleep has improved dramatically since getting the bed.

I'm almost 61, have had back surgery years back which is starting to bother me and we needed a new mattress so we decided to get a Sleep Number bed. My husband and I saw on TV that the Sleep Number beds were on sale until Monday. So Saturday we went to a Sleep Number store and tried some of their beds. I said to one of the salesmen there to give me his card as we were still going to discuss it and might come back on Monday before the sale goes off to purchase one. And the salesman insisted that the sale will end that day. He tried to pressure me into getting it right that time I guess for a commission. That put me off.

I8 adjustable bed purchase - It was truly a wonderful experience.

The new pump we were shipped had 2 hoses coming out of it and our bed had four hoses. I wanted to verify the correct way to hook it up and the customer service rep was friendly and knowledgeable. Good experience!

We've been thinking about purchasing a Sleep Number bed for a long time since we're not happy with our other one. Then a family member of ours recommended it. Their sales professionals were great. I always get a good experience when I go into the stores. I like that when people go to their stores, they're very intentional about showing how the bed works and letting people sit and lay down on it. They walk people through it. They talk about which model would be best for them for what they're looking for.

My fiancé likes the bed as hard as a rock, and I like the bed somewhere in the middle. We couldn’t figure out what would work with all the other options but the Sleep Number satisfied that need. So far, we’ve been sleeping well and I know my fiancé, who was having a hard time sleeping up to that point, is thrilled right now. The sales reps were very helpful. It was busy in the store at the time, but we got all our questions answered and they took their time.

We purchased our first Sleep Number bed about 25 years ago. The new mattress is a replacement and we bought a pillow with it, too. The delivery crew was prompt, efficient, courteous and did a good job.

I like Sleep Number's adjustability. I had the bed delivered and set up at home and I am happy with its quality.

My wife and I were having problems with our old bed. She liked it softer while I liked it harder. We got a Sleep Number bed with the base and their sales reps were pretty helpful. They explained everything to us, ran us through each bed and explained what’s better for what certain things. The quality of the bed is good. I like it.

My experience with Sleep Number is great. I heard that their beds were cool so I got their bedding and the mattress. I bought it online but I talked to their staff on the phone and they were really helpful. Their delivery team was great. They came in, set it up and showed us how it worked and went on their way.

We got a Sleep Number bed since my husband has back problems. The sales representatives answered any questions that I had and the sale went off without a hitch so it was great. I had the bed delivered by UPS and I set up the bed by myself in about 45 minutes. The quality is good and everything seems to be nice. My husband said that his back pain is less but he still has sleep issues all the way around.

We got a Sleep Number mattress and bedding since my wife wanted it. The sales rep was a good guy. He was professional and knew what he was talking about. A couple of good guys delivered our items and did a good job. As far as I'm concerned, it's way overpriced, and I wouldn't recommend anybody to buy one. I'm not impressed with the whole thing, but my wife likes it.

The Sleep Number rep at the store explained how the bed and software that goes with it works. He also explained the return policy and the pros and cons of getting the base with it. He was very friendly, helpful and gave a lot of good information. We walked in and within 30 minutes bought the bed. The delivery team put it together and they were friendly. They also explained everything to us and helped us to set it up. They are an excellent company to work with and they make a good product.

I grew up with a Sleep Number bed. My parents had one and I had one in high school. This time I got a mattress, base and some pillows. Their sales reps were excellent and really laid back. They weren’t aggressive in any way and made the process painless for me. My wife was happy with the guys who came to install it. It's the same quality that I expect, that I’ve had for over 20 years.

My wife and I wanted different types of beds and we've had the Sleep Number bed for about four months now. We got the mattress, the mattress covers and we've gone back and got a couple of pillows as well. When we went to the store, the sales reps were very good, informative and gave us time to make our decision. However, while in the store, we didn't hear the pump go when we're changing the setting. Then when we got it home, it had the pump underneath the bed on the hardwood floor and it's loud. It's much louder than when we're in the store. I could definitely hear an almost echo underneath the bed. But in the store, the beds have skirts and they're on carpet so it's a lot more muffled there. It's not a big deal though because I don't change my setting all the time. I love it and I recommended them. My parents bought a bed two weeks later.

We have several Sleep Number beds in the house for a number of years. The latest one was bought via the Internet and we set it up ourselves. We sleep well with our bed and we're very happy with it. Our experience has been excellent.

It was time for a new bed and I heard good things about Sleep Number. I went in the store, gave it a try and I liked it. The sales rep did an excellent job. The delivery team got everything setup and explained everything. The product is very good and I enjoy it. It's been a great experience.

I was in need of a new mattress and I went to a bunch of mattress stores. I ended up with a Tempur-Pedic which then, after many days I had to wait, returned it because I couldn’t stand it. Then I asked a handful of my good friends and a ton of them had a Sleep Number. I went to the Sleep Number store, got the Sleep Number, and I really like my bed. The sales rep had been there a real long time and he was great. The delivery guys were real professional.

We had a problem with our remote not working. Got online and chatted with customer service and they are replacing it for us! Great service!!

Was advised in chat about pillows. Representative did a great job.

We’ve had different crappy mattress so we've had so much crappy sleep that we needed a bed that we knew was going to last us awhile. Then we bought the base, mattress, pillows and bedding from Sleep Mattress. Their sales professionals were friendly and helpful. It definitely helped us. It's amazing, it really made a difference. I've slept on so many different kinds of beds, and there was just nothing compares to Sleep Number. We both sleep much better than we did before.

I can't sleep well and I want to try something different so I got Sleep Number. Their sale guys are professionals, helpful and polite. I had it delivered and the delivery crew was on time, careful, helpful and informative. I love my bed now. I sleep like a baby.

The delivery of our Sleep Number didn't go as well as we thought it would. They never upped it up so we can use it with our phones or our tablets, so we could do what our sleep number is supposed to be. We've tried to hook it up since then and we still haven't got it done. But the Sleep Number sales rep was great and a decent guy to talk to and visit with. We're pleased with it overall.

I needed a firm mattress and my husband needed a soft one and we got a mattress and base from Sleep Number. The sales professional was nice, very informative, and I liked her. The delivery team was really fast, professional, and showed up on time. The quality of the bed is good as well. However, the thing that I didn't like was the app that comes with it and tracks the sleep. Sometimes if we'd go on our phone to see how we slept during that day--even if it's in the middle of the day--it'll say that somebody is sleeping in the bed. It freaked me out the first time and then I realized it was just a glitch. It seemed to have a lot of bugs. I also have a Fitbit and use that as a silent alarm clock and felt the Fitbit is more accurate at tracking my sleep than the app. But I'm satisfied with the bed.

This is the third Sleep Number bed that I’ve had. We've owned their products for probably 25 years. We recently bought a new and adjustable base, some bedding, and a split mattress. The sales rep at their showroom was very helpful and explained everything. Sleep Number also came to deliver and set the bed up for us. I like it a lot. The only thing is that the sheets are not the most desirable. I bought the top quality sheets and they’re very thin, not the type of sheets that I would normally buy. But other than that, I’m very happy with the product.

We needed a new bed because my back had been bothering me. A friend of ours has a Sleep Number and they really liked it. My husband also did a lot of research in Consumer Reports and it was ranked very high. We checked it out and then we really liked it. We got the queen-size bed where the head doesn't move up and down. I set it at 35 and I've never needed to move it. I like a hard bed so I was really surprised that it went low. We also got the box and an extra quilted fit bedding. The sales representative was great. He took his time and answered all of our questions while we tried out several beds.

My wife and I couldn’t agree on what kind of mattress to get so we thought we’d get one where we could both adjust our own side and purchased a Sleep Number bed. It has been perfect thus far. We love the quality of our bed. It was a good experience, overall, with everyone involved.

I decided Sleep Number was the kind of bed I wanted to try. I ended up getting the expensive mattress, including the adjustable base since that was the part I wanted so I'd be able to put my head up. Their sales and delivery people were great. The only complaint I really have is the delivery set up fee. I guess those people need to be paid but it seems like once I've spent $6,000 maybe there ought to be some sort of perk that goes with that. The bed seems to be of good quality nevertheless. Also, when I have to sleep on a non-Sleep Number bed, I notice that it's more difficult to sleep there than on a Sleep Number.

Sleep Number bed is okay. Their sales rep was great and my interaction with their delivery team was fine. They were on time and courteous. The quality of the bed is okay. It’s a good product.

My husband had a Sleep Number bed for probably nine years prior to this new one. He and I are both very happy with the new bed. It's very comfortable and I have nothing bad to say about it. We have it in the back room and I spend almost every afternoon on it while my husband spends evening on it. It's wonderful.

We had seen commercials of Sleep Number on TV and my husband has an illness and wasn't sleeping comfortable. We went to one of the showrooms to look at the beds. The sales rep was very helpful and professional. He explained everything and took the time to show different types of mattresses. We had the bed delivered and set up at home and this went fine. My only issue was the delivery time. I was last on the delivery list that day and the delivery team didn't show up until 8:30 at night and they finished setting up at 10:30 which was not what I was expecting especially that my husband was sick at the time. They were very courteous and did a great job. The bed has improved the quality of sleep so it's an exceptional experience

The sales rep did a nice job of explaining the product to us and we found the Sleep Number as a suitable replacement for our previous bed. However, the people who set up the bed had difficulty setting up the internet connection to Sleep Central. I like the bed a lot but I haven't found the SleepIQ very useful.

We had heard Sleep Number had a good reputation so we've been planning on purchasing from them for a while. Their salesperson was great and let us try the beds for as long as we wanted to. We bought it and I got comfortable with it right away, but it took my husband a little longer to find his actual number. It was a good experience overall and it's exactly what we expected. The bed has high quality and the interaction we had with the Sleep Number team was professional.

I bought a Sleep Number bed in 2000 and kept it for 16 years. It was beginning to break down so I got rid of it. Then I found out later that it had a 20-year warranty. In the meantime after I got rid of it, we bought two beds but they broke down. I had back problems and we decided to go back to another Sleep Number. The bed is of good quality just like the first one that I bought. It has a different foundation than the first one and is stronger and better. The first foundation we had sometimes would squeak and wasn’t as sturdy as the new one. Sleep Number has improved it greatly. We also bought a mattress protector because it was recommended to us. However, when we move, it will wake us up at night because of the noise and it's like we're sleeping on a sheet of rubber.