Sleep Number Reviews

Our friends who came in had Sleep Number so we got a mattress and base from them, too. We knew exactly what we wanted and just went to the store, told them what we wanted and their team got it for us. The item was delivered and we set it up ourselves which was easy. The bed has very good quality.

I had Sleep Number for a couple of years. I was not having good luck finding a bed that was comfortable and I was having back troubles so I thought if I'm going to buy another bed then at least with Sleep Number I know I can change it around to try to get a comfortable fit. My first purchase was c2 with the flex base and my second purchase which is the most recent one was the i8. With my first one, I don't know why it felt it wasn't as comfortable as the one I tried in the store. It felt like I was sleeping on cardboard but the second one was much more to what I expected it felt like from my experience testing them out in the store. I talked to several different reps and they're usually friendly and willing to show me around the store.

Our children have made fun of us that all of our lives we have never had a king size bed and our friends recommended Sleep Number so we got one. It took me a while to get comfortable with it. In the beginning I had a hard time and I really missed my old mattress. But now, I couldn't wait to get back to my own Sleep Number bed after visiting friends out of town for a week. The elevation of the legs is my number one top thing. I have some leg issues which is why I can’t stand to be away from the bed. We are really liking it including our cats and they slept on it while we were gone because it was full of cat hair. The only thing I don't like is that I still don’t have a bedspread for it or a skirt. It’s not gonna be easy for me to find what I need.

My wife’s been wanting a Sleep Number bed so we bought one. Their sales rep are decent and the guys who delivered the bed were quick and courteous to my animals. The Sleep Number bed that we have is a good bed but there's something wrong with the mattress because every time my wife pumps on one side, it gets filled on my side too.

My son has special needs and needed a kind of bed like the Sleep Number. Their team took care of the sale professionally and handled everything like they should. I was very pleased. The delivery team was courteous, too. So far, I've been satisfied with the quality of the mattress.

Our mattress was getting old and I wanted a really good quality bed. We got a mattress and a base from Sleep Number and their sales reps are really knowledgeable and weren't pushy. The bed is good. I’m enjoying it.

We used to have water beds and I always wondered why doesn’t somebody just put air in them. It would be the same but a lot easier and wouldn’t be so heavy if you want to move it. I was looking for a mattress that's adjustable to what's comfortable to my hips and Sleep Number is the only one I know that makes it. It took two months to get my order delivered. The delivery guy got in at 8:30 at night and showed me how the bed worked. People said the bed leaks air but mine hasn't so far. It’s still 40 and 35. The bed's quality is very good and highly-rated. I like it and I get rested during the night. When I get up, my arthritis is not bothering me so much. We’re very comfortable with it and would buy it all over again.

My son has a bad back and his chiropractor recommended Sleep Number. Their sales reps were great and the bed wasn't hard to set-up which we did ourselves. My son is very comfortable with the bed and it seems to be helping his back. We're very satisfied. When it's time to replace the other mattress, I'll get a Sleep Number again.

We wanted a different mattress and heard good things about Sleep Number so we got the mattress and pillows. The sales reps and delivery guys were all nice. We like the bed's quality. All in all, our experience was very pleasant. We would definitely recommend the bed.

My husband thought it might be a good idea to try one of these Sleep Number beds because he's had a lot of joint problems. I didn't like the fact that I had to travel all the way to Tallahassee for it because that's two hours away from where I'm at and the other one was two hours away the other way at Pensacola, but we were really interested in looking at the mattress and to find out more about it. The sales professionals seemed like nice people and if we had any questions, they were there to answer them.

I was dissatisfied with my other mattress. It was in good shape but was too hard and I wanted a bed wherein I could adjust its firmness. So far, the Sleep Number bed has been working out well. The sales rep at the store was very nice and explained stuff about the mattress. The delivery guys did a great job when they delivered and set the product up. I've had fine service from the company.

My Sleep Number bed is great and comfortable. However, I've been trying to call Sleep Number about my bill all day and I keep getting hung up on.

My wife and I both have back pain issues. We knew which model we wanted from having done consumer research and got one of the lower-priced models. The sales reps honored that and did not try very hard to upsell us, which we appreciated. We were able to complete the whole transaction in a very short time. The gentleman was very professional. The delivery team did a great job. They called us quicker than we were told they would, which is always a positive, and they were able to give us a date sooner than we had expected. They showed up earlier than when they said they would and were in and out in 20 or 30 minutes. We are satisfied with our Sleep Number bed.

I had a spinal fusion in '09 and it was from my lower lumbar, so I was dealing with that and chronic pain. About three years after that, I got a spinal cord stimulator just to control the chronic pain. It was agonizing dealing with that all the time and not sleeping, and I wanted to do something to get through life drug-free. The only thing that ever helped me not hurt was water therapy. The first time we walked into the mall, Sleep Number was giving free demos and so I laid down while the guy was explaining everything. When he adjusted the air bags and it got to my number, I was sold because it melted it away like I didn't hurt. It took about a month or two for us to do what we had to do and then we went in and we picked the one out, and I love it.

I had some problems with my back and I usually slept with two or three pillows under my head and it wasn't very comfortable. But now that I have Sleep Number I won't have to. Sometimes I change the number setting on it and that differs in the elevation of the head and the feet, but I'd eventually feel a lot better. I bought the whole bed from them and I kept my old frame. Their sales team was very nice, they explained things and showed me all the different types of beds.

A friend of mine had a Sleep Number and then I went to the store and tried them out. Their sales rep showed me two or three different models and I laid on them. He then showed me the video with the different pressure points. The bed is excellent - I've had plenty of rest with it. I haven't had any problems with it at all.

I needed beds for my kids and so far, they're happy with the Sleep Number mattresses. I purchased a Sleep Number in the past so I didn’t need a whole lot of help from their delivery team but everything went fine.

My 89-year old mother-in-law needed a new bed. She had always slept on a rock hard bed and was always uncomfortable sleeping. We shopped around and I talked to the Sleep Number salesperson and told him how difficult my mother-in-law was about buying things. I told him if he could convince her that Sleep Number was a good thing, then he would be doing a lot. He was able to convince her that this was worth giving it a try. She decided to try it and she's just sold on it. He did a great job. My mother-in-law has been enjoying the bed a lot and seems very satisfied with it. Right now, we have just moved from Alabama to Idaho and she's been sleeping on a borrowed bed until her furniture gets here. She's really looking forward to her bed arriving today and getting set up.

The people at Sleep Number have been very professional, courteous and knowledgeable about their product. The experience wasn't bad by all means, but I'm disappointed in getting the queen-sized bed. My wife and I wish that we had gotten the king-size instead. I'll do that if I had to do it again, but the bed has been fairly decent. I've had the Tempur-Pedic and it wasn't as comfortable as the Sleep Number because I can adjust the Sleep Number a bit better. I can do things a lot easier with it than with any other bed.

I owned a Sleep Number before but lost it in the divorce so I bought a new base mattress online. I had it delivered but set it up myself. Everything was cool and I would recommend them.

I'm very impressed with Sleep Number's product. I can adjust the mattress and everything works like it said. But the first issue was the salesperson did not tell me that I had to buy legs for my bed to get them elevated. So we had the bed at least six inches lower than it should've been. I thought I was buying a complete bed and found out I didn't. Now had the salesperson told me about that, then I would have bitten the bullet and I would have bought the legs at that time. The legs should've been included to begin with. The second strike was the cost of the pieces of plastic to elevate the bed. Six legs are well over $100 and then they also charged me an exorbitant amount of money to have them shipped.

The sales reps at Sleep Number did a pretty good job when I bought a mattress and a base. However, I think Sleep Number charged me more than they should have. I also have a problem with the bed. It gets hot and I bought this thing that’s not supposed to get hot.

My Sleep Number bed will last longer because it's adjustable. I like its firmness and unlike our traditional foam and spring mattress, it won't wear out. On the other hand, it is expensive - a couple of airbags on the mattress. But other than that, I'm still happy with the bed.

My husband is retired and is getting older and has back and neck problems all these years. Our Sleep Number bed makes us sleep more comfortably. Since we had the bed, we get to sleep for longer periods of time with less pain. Moreover, I enjoyed interacting with the sales lady when we purchased the bed. She was very outgoing, helpful and professional.

We've been wanting a Sleep Number for a long time. My friend posted on Facebook that there was a special going on and when I got to the store, I found out he was working there. He was very nice, really good with words and knew how to sell. It is very comfortable. We like the bed and the functions it offered. The delivery guys were really great, professional, courteous of my stuff and my time. The only thing that went wrong was before the guys got there, they asked me to set up the app but it wouldn’t set up correctly. I called the store but my sales guy wasn’t there. The other girl said that maybe she can answer, so I told her what was going on, but she fluffed me off. But when my sales guy found out I called, he immediately called me the day after then fixed the issue.

I was tired of my beds wearing out so quickly. My wife also needs a bit stiffer of a bed than I do, so we were trying to find a compromise. I had heard good things about the Sleep Number. Their sales professionals were very helpful. They tried to find out what we were interested in and told us different options. The bed happens to be on sale, too. I thoroughly enjoy the bed. I wish I would’ve gotten the four-chamber, but we took on the financial burden of the one we got, and it is just about paid off. Having adjustability wasn't soothing budget-wise, so we went with the best option for our budget and it worked out for us. I’m still sleeping great. We're going to wind up getting a quad eventually. We'll definitely continue to purchase from Sleep Number for the kids after they get a little more grown. The Sleep Number bed is a great product and investment.

I enjoy my Sleep Number bed and am glad about the overall quality. The reps answered all the questions I could come up with truthfully. I scheduled home delivery for my mattress and base and their team was careful and did a fantastic job. After I got my bed, I started sleeping better at night and that’s a big deal when one has a bad back. That’s the reason I bought it. I've had two back surgeries and I need all the help I can get.

This is not my first purchase from Sleep Number. I got my dad turned on to them years ago and this is his second bed because he’s in a care facility. I wanted something that had the mobility of the one we got him. I’ve dealt with them many times, and I wouldn’t have bought an $8,000 bed if I didn’t like them.

My husband had problems lying down so we got a queen-sized Sleep Number mattress. We decided it was too small after we had it so we went and got a king. We had it delivered and they were on time and were very courteous. They put it up and out they went. We love the bed and I have no complaints about it. I would recommend Sleep Number to a friend.

My mother has a Sleep Number and she likes it so I got a mattress and an adjustable base where the head comes up on it. Everything went well with their sales reps and delivery team. I don’t have any complaints.

We needed a new bed and got a mattress from Sleep Number. The salesperson was very helpful and the delivery guys were very fast. The only thing was they told us that we needed some kind of special plug but they didn’t use it. Other than that, we like our Sleep Number bed.

I got a new bed, sheets and mattress cover from Sleep Number. The sales reps were helpful in showing me what they had. I told them how much I wanted to spend and they were able to help me to stay within that frame and answer any questions I had. The delivery team was helpful. They called the day before and on the day of the delivery to make sure everybody knew what was going on. The bed is nice and I like that I can move without feeling anything moving on the other side of the bed. I don’t have any backaches anymore when I wake up.

We had a Sleep Number before and just moving around it didn't end up with us so I decided I really wanted one again bought a mattress and base from them recently. The salespersons were great and everything went great with the delivery as well. The items were really good and we're happy with them.

We had been hearing about Sleep Number for a few years. It was time to replace our old mattress so we thought we’d give it a shot and we like it. It took us a while to figure out what our numbers needed to be, and they turned out to be lower than we thought. Overall, the experience from purchasing the mattress to having it delivered and set up was awesome. The salesman was very knowledgeable and friendly. We’ve had to call him a couple times about some things and he’s been very helpful answering questions.

We had friends that had some Sleep Number beds at their lake house, and we spent the weekend there and my wife loved it. The young lady that sold us the bed seemed to be very knowledgeable about their product line and was very patient with us to try what she had on display. The delivery people who delivered it was great. The quality of the bed seems to be holding up quite well.

Our experience with Sleep Number has been wonderful. There were two things that helped us decide to make a purchase with them. For one, we got great guidance from the salesperson that was there, and secondly, we wanted to buy an item that would not have any kind of "expiration period." It doesn't get worn out and it's an item that we'll be able to carry on and use for the rest of our lives. The purchase had been on our minds, but it wasn't something that we were going to look at that night, but we came upon the store and decided to go in. We spent about an hour there and the salesperson was very helpful in dealing with the different models and characteristics of each one, and what each one has to offer. It became very simple for us to determine which ones best fit our needs. Also, we laid on the bed and she was able to gauge our comfort level separately and attached a number to that. In fact, it was very accurate.

I had been wanting to get a new bed for awhile and I haven’t been sleeping the greatest in the one we had, so I had looked at Sleep Number as an alternative. We purchased the full bed and we've lost the base, but we didn’t buy it back. Then we bought our own headboard. The sales representative is a young kid who was new, only 3 weeks in, yet overall we were happy and it was really good in the beginning. However, we had a situation at the end where we thought we were getting the bed with both the headrest lift and the leg lift and when it got delivered we learned it was just the headrest lift. He had made a mistake partly because he was new and partly he wasn’t clear with me. He told us he just bought the exact same bed as the model we were sitting on which had the leg lift. But the clarity in the conversation wasn’t there

Both my sisters have a Sleep Number and they were very happy with them. My girlfriend has problems with her back and she likes a soft bed while I like a firmer bed. The Sleep Number rep was very informative and knew what she was talking about. She pointed us in the direction after we explained to her what we were looking for. We went and looked at it and then we waited about a week before we went back and make a purchase. We had it delivered to us and the delivery team was in and out of there in 45 minutes, were very professional and also explained how everything worked.

My sister had purchased a Sleep Number, then she bragged about it so much that we went to go try it out. It allowed my wife to go up and down, and pick up her feet. She was pregnant, so we knew it would really help her out. The sales rep was very professional, formidable, and knew his product. However, Sleep Number had asked me who recommended me, and I said it was my sister. We got a gift card or some type of reward for her for referring me. My sister already called me 20 times, asking if I gave them her correct address and correct name. I said I did, and I don't know what's taking too long. She never got whatever she was supposed to get. Also about two months ago, we referred Sleep Number to my wife's cousin and she just got one. We haven't received anything. We were really wondering because we're needing another protector cover for the mattress, but we never heard anything.

I’ve been recently diagnosed with COPD and my husband has back issues. After doing research, we decided that Sleep Number would be the best purchase for both of us at our age. We were at Sleep Number's store for three hours and their team answered all our questions and took time with us. The sales rep was quite knowledgeable, respectful and wasn't looking over his shoulder to see if he had to go anywhere or do anything else. We walked out of there thinking that it was really a learning experience. The guys who delivered were absolutely professional, helpful and funny. We’re still getting used to the bed and being able to fluctuate the softness and the hardness but it's a fun experience. I just had my neck surgery and being abe to raise and lower the bed has been very helpful. It’s been a wonderful aspect in my recovery.

My wife is particular about what kind of bed we want to get. She looked at Tempur-Pedic and different Sleep Numbers and similar Tempur-Pedics, etc. She researched for three weeks before she finally decided which one and it was her decision to go with Sleep Number. We have the base with a plastic framework and a pad that came with it, in addition to the mattress. We set it up ourselves and I was really surprised how simple it went together. It was lightweight and the mattress itself was easy to put together. I just unroll it and use the pump that came with it. However, there's a little bit lack of quality control as far as making sure the bolts and the nuts are both coarse-thread. We had to go to the local hardware store and get the long enough coarse-thread bolts because the bolts that came with it are fine-thread.

My spouse was having back trouble and Sleep Number was recommended to us by our son and daughter. The mattress, base and sheets were mailed to us and we set those up ourselves which went fine. We're happy with the bed's quality. The company did a good job.

We'd always heard good things about Sleep Number. Friends recommended that we try the bed so we did and we love it. Everything is working out really well for us. The sales reps were very courteous and friendly and helped us pick out the bed that was best for our needs. The delivery team was very fast. Two guys set the bed up in 15 minutes and were gone. The bed is very good, and we really enjoy it.

I was trying to find something that didn’t hurt my wife’s back. We got the split king from Sleep Number and it's more comfortable for her. The sales rep was very good and the delivery guys came and set up the bed for us. So far, we’ve been real happy with it.

I went to a store and they had the Sleep Number products there. The sales reps explained all to me and showed me how it works. They showed me all the beds and let me try them out. I laid on the bed and I really liked it. I’ve had mattresses before and I really was not sleeping comfortably. So I bought the Sleep Number bed. It’s been really comfortable and I've been having healthy sleeps. It was a good experience.

My husband and I prefer different types of mattresses. We've had a Sleep Number before and we kind of knew what we wanted. We love the bed, but the application that we bought, SleepIQ, was pointless. It is hard to read and not user-friendly. If you've finished sleeping and you went back in bed to work, which I sometimes do, you should be able to adjust the application easily to say that you are not sleeping. I tried it for a couple of weeks and gave up. A lot of times the remote controls have a long delay, which is aggravating. Why does it have to connect to the internet in order to change my position or my setting?

We got the bed, base and a cool touch pillow from Sleep Number who had really nice and friendly sales reps at a trade show. They also had professional and quick delivery guys who got set it up for us. The quality of the bed is good and wonderful.

I own a queen-size mattress from Sleep Number due to my friend's experience with their product. Their sales reps were very professional and thorough. The delivery team were efficient, friendly and were in and out in a split. I think highly of the bed's quality. The company is well-run, has good marketing and customer service. All in all, I had an excellent experience.

I ended up making my New Year's resolution about my body needing to be corrected by the way I'm sleeping. We went to Sleep Number and the sales rep was friendly and personable. She knew I was looking more for a pillow top versus a memory foam because I told her if I slept too warm, I can't sleep. She recommended the pillow top then brought me over to something that would be comparable to what I would be getting. I laid on it and got the whole unit.

Mary and I had different requirements for a bed, and we decided to buy a Sleep Number since it was the way of bridging that gap. The Sleep Number sales people were helpful. We purchased the mattress and it was delivered and they set it up. The delivery people were very friendly and helpful as well. We're happy with our Sleep Number. It hasn’t changed my sleep but I don’t have any problems with the bed itself.

I had a large bed and it was too hard for me to get in and out of. I wanted something that was lower and bought a Sleep Number. We live about 100 miles away from the nearest shopping mall, so I did everything over the phone. I told the reps the price range, what I needed and what I was looking for, and what functions I wanted. In fact, they said it was going to be delivered in three weeks and it wound up only two weeks. They called and let me know when they were in the area and how long it would be. They showed up exactly when they were supposed to. Two guys came in. They didn’t talk a lot but they were very good in explaining how to operate the bed. They did their job and within 45 minutes, I had the bed all up and ready to go. They were very courteous and they didn’t make a mess. I love the quality of my Sleep Number bed. It’s very good.

When I was pregnant, I could not get comfortable in any way, and I had back surgery as well and I thought that the Sleep Number would be good, so I went to the store and tried it out. The salespeople were good. They explained the benefits and there was a deal going on at the time. I work in sales, too, so I know how that goes. In fact, I had no intention of buying a mattress that day. I had every intention of shopping around and trying out other mattresses, and the rep sold me on “If I don’t buy this today, I’m not gonna get this good deal because it’s going away.”

Purchasing a Sleep Number bed for me falls under the category of worst experience with a company involving a bed. The M7 didn't work from day one. It took multiple phones calls to customer service and long troubleshooting sessions to get the bed to work intermittently. Often times it would fill up entirely and refuse to let air out and it would rarely cooperate with the supplied remote. Many times the remote would give one reading and the bed would be the opposite. Other times the remote would show the bed adjusting, but the bed would not be following the remote's signal and the remote would just instantly go back the to original setting. The whole process would leave us confused and unable to get a comfortable setting. The bed is difficult to tear down and troubleshoot for someone like me suffering from chronic pain and mobility issues and even without my issues it is time consuming.

I love my Sleep Number bed. However, I am disturbed that SleepIQ does not register my heart rate most of the time. Customer service says it's probably because I sleep on my side. I feel I am not getting accurate readings of my sleep, as heart rate enters into the calculation. I am sure I am not the only side sleeper. When I was sold the system, I was not warned it would not work properly for me. I think a fix is needed.

This is my experience with recent purchase. Please do not order anything from Sleep Number. I recently purchased a quilt set online since the store did not have it on display. Was told that it could be returned if not satisfied. Now I am told that they do exchanges only. What a SCAM. I will not be spending any more money with them. I will go to a retailer that has normal return policy.

I would tell everyone to be aware of this company! I wish we did more research! We spent over 10K on this bed. We have had mildew smell twice, ripped sheets 4 times, ripped mattress once, pump not working twice and entire bed replacement twice. It is basically a overpriced smelly air mattress. We are so upset that we purchased this bed. We are now going to have to eat the 10K and just buy a "real" bed. We are telling everyone in hopes that they don't get in the terrible situation we are. STAY AWAY!!!

We bought a Nautilus bed about 20 years ago, but they are no longer in business. When we thought that we have gotten all that we could get out of that bed and were afraid that it was going to start leaking, we decided to get the Sleep Number bed. The quality of the mattress is excellent. Our old bed has the same concept where we can adjust the sides of the bed for comfort. The biggest difference was that with Sleep Number, it takes a while to inflate or deflate when we decide on a setting. It was immediate with my old bed. But I've gotten used to it and it's all made up.Then my husband took it back to 100 the other night and I was lying in bed and didn't see him with the remote in his hand. So I was lying there watching TV and all of a sudden it starts deflating. It's just funny that someone can do that and I would not even realize it. We've enjoyed it overall and if a friends asks, I would tell them to go for it.

I got recommendations from friends regarding Sleep Number. Working with their sales rep was wonderful. He was very knowledgeable, professional, and polite. I got the mattress and pillows. We had it delivered, I set it up myself, and it couldn't have been any easier to do. Overall, the bed is fantastic. It was an absolutely fabulous experience.

I heard about Sleep Number and it had good reviews on it. We had been looking for a bed and figured we'd invest the money in something that was top-notch. There was a little miscommunication with the sales rep 'cause I did it all over the phone, but it all worked out in the long run. I had delivery and setup, and the two young men that came were fantastic and did an outstanding job. They were also early for their delivery. I really enjoy our bed. My wife's pregnant and she really likes it too.

My husband and I liked different surfaces to sleep on and when we tried out all the different Sleep Number beds, their sales rep was very nice and knowledgeable. Also, their delivery people were wonderful. They came right in, set it up and demonstrated everything really well. So far, it's absolutely helped us with our difference in sleeping and we're enjoying the bed every day. Sleep Number has provided professional service. I would recommend it if anybody asks me about it.

I have a lot of back problems so bought a Sleep Number. We got the i8 with the bed frame that lifts up and down, also got the cooling pad, the protecting pad, pillows, cases and sheet. The delivery guys were careful and courteous. I had a lot of problems trying to find the right number and Sleep Number had to make some adjustments and send us some stuff to add to the bed to get a softer feel. We're still playing around with it, and for the last few nights I've been on 60 and it's been good. The bed is exactly what I thought it would be, but it doesn't work out. I was looking for something a little bit different from the way it shows on TV, like how it forms around the body, and the one I got doesn't do that.

I decided to buy a mattress from Sleep Number as a secondary bed to sleep on. We went to our local store and the salesperson there was very accommodating. The only thing that I had an issue with was how long it took for our purchase to get here. The reps told us that they would call and tell us when the delivery was. They did that, but it took a month for them to get it here.

The sales reps were very helpful and friendly. I got the mattress and it raises the head and foot separately from each side. I also bought some sheets and the frame to put around it. So far, I've been sleeping on the bed, and I'm happy with it.

After hearing some reviews over the radio about Sleep Number over the years and then needing a good mattress that would last a while, we decided to buy a Sleep Number. We got a queen-sized mattress with a box spring and a couple of pillows. We enjoyed working with the sales professionals. Everything was simple and straightforward. The delivery guys did the setup for me. There was a little bit of difficulty in scheduling the delivery, but we finally got that worked out. We’re satisfied with our purchase. We’re getting better and more consistent sleep and sometimes, we can adjust the bed when we need to. If we’re sore from some activity, we can go down on the bed. If we’re normally fine, we’ll adjust it back up about mid-range. So we’re enjoying it quite a bit. However, it is a bit warmer to sleep on than usual. I don’t know if there’s a remedy for that, or if there’s a mattress pad that would help.

We had a son and needed a bigger bed, and Sleep Number was having a sale so I bought a king mattress. My husband really loves it but I don't. If we had one of those little memory foam-like sheet on top of it, maybe I would like it better. It feels like I’m just sleeping on an air mattress.

We needed a king-sized bed and wanted to be able to elevate it, and the Sleep Number seemed nice. They have friendly and knowledgeable sales reps. One of my complaints is that they didn’t give any sort of training in terms of checking the connections. They showed me the remote and how to use it, but right now our remotes aren’t working at all and we don't know what to check because we were never shown how it works. Also, we bought the i8 because it was supposed to have better cooling technology but I feel like it’s the hottest bed I ever slept in. But it's comfortable when it's working. Apart from those, we're happy with the Sleep Number bed and would definitely keep it.

I bought a Sleep Number because of a couple of people I know that had them. I had it shipped through and I set it up myself. Sleep Number is everything they advertised. I can select the firmness which is a plus because I don’t have to try 27 mattresses. I just get that one and figure out that it's Sleep Number.

I’ve had good luck with my Sleep Number bed. I’ve been sleeping through most of the night. I like the idea of being able to try it and if you didn't like it, within 100 days you can send it back. We went back about three times. One was late one evening when we're on our way somewhere else and stopped in for a few minutes and then go back another night and looked again and tried some other ones and decided to settle on the one we got. I'm just very happy with our bed. If anything happens to it, I'd probably try another one.

We needed a new mattress and I thought that I would go with Sleep Number. So, I went to their store, and we got a base, some beddings, and pillows. The sales rep was very nice.

My back was killing me. Now that we have Sleep Number, it's killing me less now and my wife loves the bed. The representative that helped us with our purchase was polite, friendly, informative, and made sure to ask questions that were relevant to what we wanted to get. My wife also says that while he did sell us the product, he also left us alone to make our own decision, which is a big thing for us. We scheduled a home delivery and the delivery guy knew what he was doing. He was quick and polite and clean about it, got everything set up and made sure that we understood the adjustments before he left.

The old mattress we had was really worn out, so I needed a new one. I bought a Sleep Number mattress. Their sales rep was really helpful. He stuck with the budget, and then he gave us the stocking number. They didn’t have the mattress in the store at that time, so it had to be delivered to our place. I set it up and it’s fairly simple.

I like soft bed and my partner likes more of a firmer one so Sleep Number seemed like the better choice. We got sheets, a mattress, and an adjustable base from them. Chandler, the salesrep at the Seaport store, was amazing. We've had the purchased items delivered and the delivery team was very professional even though it’s bad weather down here. They showed up a little early. A couple of deliveries got canceled so they called to see if it was okay to get here early and it was fine. We’ve had our bed for a while and so far, we’ve had no problems. It’s been great and we love it.

Recently, we bought a king size Sleep Number mattress that was on sale and the quality is good, like the previous one we owned. Its workmanship is good and it does what it's designed to do. Their delivery team was very professional and did exactly what they were supposed to do. Overall, we have a good experience. It was everything that it was advertised to be. I can adjust my sleep patterns and it's very good. My wife has fibromyalgia so she's still experimenting with a different settings and pillows to help her sleep. She has some good nights and some bad nights because of the fibromyalgia.

I'm a happy Sleep Number customer. I can lower or raise the bed and adjust its pressure. I like the overall quality but my wife is still on the fence about it. Their sales reps were attentive. They showed us a few products to test them out and explained to us about how they worked. The delivery team was great.

We ordered a Sleep Number mattress and then it came via FedEx. I set it up myself and everything was fine. I've had the bed for almost six months now and I haven’t had a problem at all with it. I like that I can change the stiffness as I need it, plus my parents had one and they enjoyed it as well. I was really impressed with the fact that the bed comes in different pieces. Should a piece break or wear out, you just replace it. I liked that you don’t have to end up replacing the whole bed. That was really interesting. In addition, it’s good to do business with Sleep Number - no high-pressure tactics. Working with their reps was great. They worked with me. I was able to get plenty of things and everything worked.

The salesman was awesome and knew exactly what he was doing. All I bought was the bed and then I got the thing where the head lifts up. This is my second Sleep Number bed. The old one started smelling of plastic. Delivery was good but I need them to come back to move the mattress toward the headboard so that it will slide down once I put the top-up but it will still be free of the foot board. It's so close toward the foot board that it slides just enough, that I'm having to pick this mattress up and move it in order to make the bed and get the spreads and sheets down between the foot board and the bed.

My ex-wife and I bought a Sleep Number bed in 1996 and when we divorced I went and got another one. The sales representative that I had was very good. He showed me all the different models, explained the pricing formats and the difference between them and was really patient getting me to the one that I both wanted and could afford. I was a little disappointed not with the delivery team, but with the set up. Whoever does the appointments scheduled a set up time and didn’t bother to confirm it with me. They just called and said they're on their way with my bed and it wasn’t a good time for me, so I had to wait another week until they were able to bring it. But once the delivery team was here, they did a fantastic job.

Several years ago when I went to Sanibel Island, I had slept on a Sleep Number bed so well that I wanted one ever since and I've been very pleased with mine, so far. I had some health problems as well and the bed has helped me with those. The sales reps and delivery guys were all wonderful. I've already recommended the bed. I make everybody who comes over to my house to go in and lay down on it. A friend of mine who had sold her home and just moved said she'll get herself a Sleep Number bed.

We really like the Sleep Number so far which we bought on a whim. The sales reps were absolutely polite and knowledgeable. They were busy at that time we got our M7 but still spent a good amount of time with us. They had us test the beds to lay on wherein sensors pop-up, so that was nice. My husband was there during the delivery and the bed was already set up. It's very comfortable, we love it and would definitely buy another one if we needed another. Sleep Number has great and professional service.

We were in need of a new mattress, and we bought a Sleep Number since it seemed to be the best type of mattress to suit our needs. The sales rep at Sleep Number was wonderful. She was very helpful, knowledgeable, and patient. Our Sleep Number bed's quality is wonderful. Our experience has been really great.

I got a Sleep Number for the versatility with the softness and the warranty. I did my research before I went in the store so I just told the sales professional what I was looking. I had the bed dropped off and it took time to set up but it wasn't too bad. I'm very pleased with it.

We purchased our first Sleep Number in 2003 after our house burned. Later I purchased a twin for my mother who was in the nursing home, she loved her new bed, she had it for several years, and someone with the cleaning crew at the nursing home ruined it. I called Select Comfort and the got me a new one at a fraction of the cost. When she passed away in 2010, I told them that she had passed and the zipper had broken on it, I couldn't believe it, they gave me a new mattress at no charge. So, when they came out with the M7 we purchased one to upgrade ours. In 2013 we surprised our son and daughter in law with a new queen for Christmas, then last year our daughter received a queen for Christmas also. So, as you can tell we think the Sleep Number product is an awesome company.

I had the pleasure of visiting the Sleep Number store in Summerlin, Nevada. I say the word pleasure because the customer service was absolutely great! Our salesman was knowledgeable and courteous. My child was at ease trying out the bed and the salesperson actually asked her questions about what would make her comfortable while she slept. I thought that this was key to our visit because my child was the actual customer.

I slept on my daughter’s Sleep Number bed and liked it so bought the mattresses and the pillows. The sales rep was really nice and the delivery team was good. Since having our system, there has been more restful sleep and fewer aches and pains in the morning. We're both satisfied with the bed.

I wasn’t getting a good night’s sleep with my current mattress. I bought a mattress, some bedding, and pillows from Sleep Number and they are really good. The sales rep was very knowledgeable and took us all through the process. I got scheduled for the delivery and before I got out of the parking lot, they were already calling me to verify. My experience has been excellent.

Ever since I got the base, mattress and the protective thing from Sleep Number, I've been having great sleep. Everything has been good.

We had a Sleep Number bed years ago and for some reason it just didn't work for us. It makes us go down when raised up plus the feet went up and down, so it wasn't very conducive to us. But then we checked out Sleep Number again at the Home & Garden Show this year. The sales rep there was very nice. He showed us a bed that's half split, the full split and some other features as well and what we could get on our bed. He let us decide which one we wanted, and then helped us get it all set up.

Four months ago, we bought a mattress from Sleep Number. Their sales rep was a very nice guy. I set the bed up, and didn't have any trouble. On the first few months, I didn't really like the bed. I couldn't feel any comfort in it. However, I've turned it down to 20, and I sleep really good now.

Our old mattress which was not that old but we did not have the paperwork for had a big divot in it at way too early of a stage in the mattress which we were very frustrated with. My parents and another couple that we’re good friends with both had gotten Sleep Number beds in the past five years and absolutely love them. We also purchased a Sleep Number mattress and the base, a king-size unit wherein the head can elevate which we chose specifically because we were starting a family and that would be really nice for nursing in bed.

I'm handicapped and need help to get out of bed. The Sleep Number bed has been good so far. I also got the sheets from them. The sales reps were able to answer my questions about the product and the delivery went fine.

My bed was old, and I then purchased a Sleep Number mattress and base. We really like it. The delivery guys set it up very quickly and professionally. They were only here for an hour.

My husband and I have very different needs for a bed so we bought a Sleep Number mattress with the box spring. Their sales reps were good and worked well for the team. One drawback is if you're used to cuddling and you have dramatically different settings, you can't cuddle as easily. But so far, we're really happy with the bed.

I've had a Sleep Number bed before and when I got another mattress, base, bedding and pillows, the sales rep was very helpful and friendly. The bed's quality is excellent. I would recommend Sleep Number.

I bought a base, the bed, headboard, etc from Sleep Number for my cooling top. I also got the heart monitor and the system that could tell how many breaths I take an hour and I really love that. It's a good bed but the only problem I have is that it cools off. If I get on one side of the bed, the other side gets cool and pushes me almost out of the bed as the cooler sprays on that big layer of foam.

One of my friends got a Sleep Number bed. We had just been looking for mattresses and arguing about what we were gonna get. My husband said, “It basically saved our marriage.” So we got the base, mattress cover and the pillows from the brand new Sleep Number store down in Bozeman. Their sales professionals were very informative and professional. We had the items scheduled for delivery and they set it up. We like Sleep Number very much. We have already recommended it to others.

We knew we were due for a new bed and I like the concept that I could have my bed firm or soft and that we could have a different setting on each side. That’s what attracted me to it. One of the only downsides I had was there was a ridiculous amount of time before we can get the bed, but it came a lot sooner than they said it was going to. The delivery team did a great job. They were nice and pleasant people and seemed to really enjoy their job. It didn’t take them long at all to set the bed up and then they walked me through everything and showed me how everything works. We absolutely love our bed. It's been a life changer. I used to wake up and toss and turn all night long and my hips and back would hurt and now I'm sleeping through the night, so it's fantastic.

We love the quality of our Sleep Number bed but we'll need to call customer service because we need them to come out and check it. We got the adjustable king size bed and it seemed like it was split too far. When we sleep and every time one of us rolls over, our arm keeps falling through the center, and we weren’t expecting that. So we went back to the store to look at the sample that they had. We were talking to the sales person, and I showed him the picture that I took with my phone. He said that it shouldn’t be that far split and maybe the base hadn’t quite got put together right. So, they advised us to call the customer service and have somebody come out and re-look at it.

My son would complain that he wasn't sleeping well, so we bought a Sleep Number bed for him. The sales reps were very knowledgeable and helpful. My son seems to like his Sleep Number bed and says it's more comfortable. In fact, my husband and I are contemplating about replacing our bed with one that has a better quality than what we bought for our son. It has been a positive, helpful and easy experience with Sleep Number.

We were looking for a bed that would separate so my wife wouldn’t feel me move and vice versa. We bought a Sleep Number bed and we're happy with it. Their sales rep spent a lot of time with us. He showed us the different options and gave us the pluses and minuses. He did a good job.

My wife researched online and decided Sleep Number was the best bed available. We had professional and positive talks with their sales reps and my son, who's sleeping on the mattress, has been pleased.

My husband had back surgery and continually had issues sleeping so we got the Sleep Number mattress. The sales rep answered all our questions and their delivery team was very professional. They got the mattress up and running quick. I was told that regular sheets wouldn't fit it so I bought a set but they were just way too big. There's so much extra fabric that just bunch up and that drives me crazy. The sheets suck but we really like the mattress.

A friend recommended Sleep Number to me and when I got the mattress the sales reps were great and helpful. My wife was here when their team did the delivery which went fine as my wife didn't complain. We've had to adjust it a couple of times, but the bed's been good and we hadn't had any trouble with it.

I was trying to find a bed that was comfortable for me since I have arthritis. The Sleep Number sales rep, Laura, was great. She remembers us every time we go to the store. I got a queen-sized bed, a full-sized guest bed, pillows and sheets. The first time they tried to deliver the bed, the truck got stolen so we had to wait to schedule for another delivery of another bed and they were apologetic about that. The next delivery, I was missing the screws and legs for the bed so we had to wait for the legs, and then we had to wait for the screws to be screwed on the backboard. But other than that, we love our Sleep Number bed.

We have a Sleep Number mattress in both homes, one we have used at least ten years, the other just one year. The sales professional really went out of their way to take care of us. The mattress was delivered right on time and we got it all set up. I consider it to be much better than other brands. We’ve had other mattresses and they just didn’t do the job.

We tried every other mattress there was and decided to try Sleep Number, and we purchased mattresses from them. Their sales reps were very helpful and explained the answers to every question I had. The delivery guys were helpful, too. They set everything up the way my husband wanted. I like our Sleep Number mattress. I enjoy it very much.

We’re very pleased with the unit we bought from Sleep Number. I knew a relative who had a Sleep Number, and I had passed their store on the way up to a medical appointment so I figured I’d stop in because we desperately needed another bed. I brought my wife back, and we happened to be in the right place at the right time, so we didn’t hesitate. We got the bed at a one-day once a year sale. The people at the store up in Johnson City, Tennessee are excellent professionals. John was one of them, and then there was a girl who we did business with. They were very thorough. We had a good comfort level with them. That’s why we bought the bed. Besides it, we heard a lot about Sleep Number, and we needed it.

We had a Sleep Number before and it went bad after using it for several years. I then bought a Tempur-pedic but it lasted for only 18 months. I then threw it and got a Sleep Number base and mattress. I’m very happy with the overall quality of the Sleep Number and the team that delivered it was great. They were done in 45 minutes setting it up.

I enjoy the mattress and base I bought from Sleep Number. I can set it where I want it.

I purchased my Sleep Number bed 2 years ago. I have some level of warranty left permitting discounts on replacement parts. The number indicates 100 but there is a significant lack of air. I called Sleep Number. They recommended the replacement of the foam. I paid the money. This did not work. I requested a person come out and fix it. I paid 180.00 for this. 3 weeks later someone came and told me they believed there was an air pump issue. They had no parts with them and said they would order me an air pump. 1 month later I found out they started the order and did not finish it. I requested, they send someone out with this pump to install and they said I would have to pay another 180.00 for a service call plus the air pump which costs 150.00. This is insane. I could have nearly bought another mattress and I'm not so sure it really is the air pump. People beware. This product is great for 2 years. After that forget it.

I had been in different mattresses for all my life and I never found anything that was really comfortable for my size and weight. My uncle, Jay, had been sleeping on a Sleep Number bed for years. So when he came up here to visit us one time, he rented a room with it for $200 a night for two nights because he can't sleep on a regular bed. Then one morning, I just woke up with our hard bed and though that there's gotta be a better way. I got tired of all the beds that I've been sleeping in all my life and I thought to try Sleep Number to see how it works.

This is my third time buying a Sleep Number bed because I absolutely love the quality of their products. We had our first one in 1995 and we liked it in our home so we put one on our boat. The most recent purchase was a mattress and the base. I'm elderly and Sleep Number's staff was very nice, helpful and patient which means a lot. The ability to raise the head of a person that has reflux and the feet of someone with restless legs like me are absolutely wonderful features.

I wanted to control what my bed felt like if it was firm or soft. So we bought a mattress and a sheet cover from Sleep Number. I like how I can add or take away from the air inside the bed as my body changes or needs something different which definitely helps my body. They just shipped the bed to us and it was really simple. However, my husband doesn’t like the ledge that they put in between the two beds.

Both my wife and I have some lower back and hip issues. We went to Sleep Number store and their sales people were very helpful, fun, and very professional. We didn’t really feel any pressure and we were in and out two or three times. They were kind to let us continue the process until we were ready. Having tried the bed in the store a couple of times, we felt like it would bring relief so we bought it.

We need a new bed. We had a no name memory foam bed for about 20 years. We're getting older so we thought to do Sleep Number. We looked very seriously at the Tempur-Pedic, but the attraction with Sleep Number was we didn't have to choose soft or hard. We could adjust it as we went, so we bought the top of the line king at the local mall where there is a showroom. We also took advantage of the zero interest and that was a big factor in our decision and it went pretty well. However, it was a long wait for the bed - around six weeks at that time. That is an advantage that Tempur-Pedic would have had 'cause they're pre-made, but again, the advantage of having infinite flexibility and adjustment made this.

Somebody recommended Sleep Number, so I bought several mattresses and pillows from them. I did two separate purchases within two months. They were delivered to the house. They told me how to set it up, and it was easy.

We'd heard a lot about the Sleep Number bed prior to purchasing. It sounded like a good deal. We bought the bed because one side of it could be a different softness than the other, which is kind of important because my wife and I have different needs sleep-wise. While at the store we laid on the little bed with all the sensors on it and we went up and down the numbers and see how the pressure points react to that. That was fun and interesting. We got the mattress, mattress cover, box spring, and the foundation. The delivery team came in and were done in 23 minutes and told me how to work it.

I’ve had a Sleep Number for years and I recently updated to a new one. It's a good bed and I enjoy it. Their sales reps were very friendly and my experience with their delivery team was also very good.

I'm an older person and if I got sick, I wanted to have a bed that would raise the feet and the back and be comfortable. I looked at numerous beds and I found one that I liked elsewhere. But I kept telling my daughter I wanted to look at a Sleep Number bed and check it out, and I fell in love with it. The delivery team that set it up was great, and the salesperson that sold it to me when I went in to look at it the first time wasn't pushy. He told us everything about it and let us try different beds out. Then when I went in to purchase it, it was a different salesperson and they both worked with us real well on it. They were both wonderful.

I had a Tempur-Pedic bed and was looking into something newer. The Sleep Number sales rep answered my questions pretty well and met my expectations. The delivery guys were on time and communicated when they were going to be there. They explained the bed and showed how to use the remote. I feel good about the bed and don’t have any regrets.

Because of my back pain, I decided to get a Sleep Number mattress, and I started noticing changes since I bought it. It was easy to set up myself, and I feel great about the quality of the product.

We shopped around and liked that the Sleep Number contains pressure in the bed. With other mattresses, you're stuck with it if you don't like it. Their sales reps were good and we got the king-size mattress. Their delivery team was on time and at home for only about 40 minutes. The mattress seems to be holding up though and I don’t have to adjust the pressure that much. I like it so far and don't think the bed was too hot in the summertime even if there were a lot of complaints that it was. My only complaint is the price which I get a bill every month although the price is comparable to other companies. Other than that, my experience so far has been great.

My wife and I were looking for a standard bed. She wanted a soft bed and I wanted a harder bed, so we were trying to split it down the middle, which is what a Sleep Number is. The sales rep was awesome. There were only us when we went into the actual store so it was a very personalized type of experience. We had our kids there with us so they were running around, jumping on beds and doing what they do, but the sales rep was very professional. He showed us everything and answered all of our questions and then we were able to get what we wanted. The delivery crew was awesome as well. They wore the little covers on their boots and everything else even when I told them it wasn’t a big deal. I have three dogs and two kids, so they were all trying to get the delivery crew's attention and the crew was still very courteous about everything.

We were looking for a new bed and bought one from Sleep Number. The quality is good, and I have no complaints. I like that I can adjust it and experiment with sleeping. I like the Sleep ID that gives me a report. I can see how restful or restless I am at night.

I was having a lot of problems with my back and able to adjust the amount of pressure on the Sleep Number bed. That was the main reason I chose it. I got the mattress, base and pillows which are really nice. The manager at the store was the one we bought it from, and he was very helpful and knowledgeable. He explained everything to me. The delivery team was on time and careful and the bed was delivered before the date that we thought we were going to get it, so everything was perfect. My husband is happy too and we've recommended the bed to other members of the family too.

I've had a Sleep Number for eight years and liked it, so I decided to buy another one. I had a brief but good experience with the salesman. I told him we wanted a bed and he showed me the one that was on sale. I said, “We’ll take it,” and he wrote up the paperwork. The delivery guys were a little rough, though. They literally threw the bed together and bumped a few walls, but it's nothing worth going through the excruciating pain of calling and complaining about. Overall, the whole process was pretty cut and dry. But it was all simple and easy, so I’d recommend them.

I got the base, the bed that goes up and down and the vibrator from Sleep Number. The rep was very nice and my experience with them went very well. The product is all right but I’m not extremely happy with it as I think I would’ve gotten a bed that's more comfortable with the total top mattress.

We had a house fire back in February and lost everything. My girl's mom and I looked at Sleep Number one time and that was the bed we wanted to buy. We got the Sleep Number limited edition mattress with a base. We also bought the thing that goes on the top of the mattress that got a cooling effect to it. Their sales rep was really friendly and answered the questions we had. I set it up myself which was easy to do. My only complaint is that my wife and I are cuddlers but there's that real bad sag in the center of the mattress. But overall, our experience has been great. I sleep better with Sleep Number.

Sleep Number is a nice mattress to sleep on. The sales professional helped us with a product for our RV and they were very good. I paid to have it shipped to me and my wife set it up. It wasn't a difficult thing to do. I’d recommend it.

We wanted to try a bed that we could adjust the firmness on and we've been quite happy with the Sleep Number we purchased. The sales reps were very knowledgeable. The mattress we bought was mailed to us and we did the install ourselves. It’s doing what it’s supposed to do .

I couldn't stay on my previous bed for more than two hours. My back would just kill me so I start sleeping on the couch, in a chair, anywhere except on my bed. I heard about Sleep Number for a long time so I got one. The sales professionals at Sleep Number were great. Everybody had been so helpful and answered all my questions. I've never been to a bed store like that before. Most have it showing me and then try high pressure sales and end up getting something you don't really want. I think that it don't matter what you buy from Sleep Number, any bed, you're gonna be happy with it. It's expensive but I needed a change and try something that would work and it came with great features.

A friend of mine had a Sleep Number and she was telling me about it and how good it was so I also bought one. I love my mattress. I have the dual long full size bed and the edges are really soft. And I’m concerned about hurting the actual mattress and one of the lungs popping from it. I wish I had gotten the adjustable base to go with it at the time, but I didn’t. I'd buy the base if they would give me financial incentives. But overall, I’d definitely recommend it.

We had a Sleep Number before that was about 18 years old. We also got one for our son and my father-in-law. Our most recent purchase was the bed and the whole suite to match. We like the adjustable base and I love the dual temp. We got one remote that does everything and the other remote they left only does a few things so I need to call in and see what’s going on with that. All in all, it has been a satisfying experience.

I ordered 2 sets of pillows and covers on 7/15/2016. A couple of days later, I realized that I had ordered the wrong size, so I edited my order with an online chat associate. He assured me that it will be corrected in time. They shipped the original wrong order on 7/18. This time I picked up the phone and spoke with an agent who said they will send a return shipping label and they will ship the correct order right away. I used the return label and shipped the original order back to them on 7/26. I chatted with an online associate again on 8/3 to check on my order status and he said they will not ship the correct order until they receive the original order back. After some investigation, he said they received the original order back on 8/1 and my order will be shipped "shortly."

My husband and I have different opinions of what softness and firmness we prefer on a bed and so we got Sleep Number. Their sales representatives were pretty informative and helpful in trying to find our numbers and the reps in the store gave us time to look at the different beds. We bought the mattress and the base, which we had delivered, but we set it up ourselves. I just had my baby, and when you're pregnant, it’s just hard to get comfortable. In fact, I spent the last week in the recliner ‘cause I couldn’t get comfortable in the bed. But now, I don’t have all the aches and pains like I had before. The bed's quality was pretty good.

I like the fact that the Sleep Number bed was adjustable. My girlfriend bought the bed at the same time. She went for the Ultra king size bed and it was pretty much top of the line. We both love the bed. I'm 60 with arthritis and lots of different issues regarding pain but when I wake up in the morning, I don't have pain anymore. What I also love about it is that as I get older with other physical issues, I could adjust it to where I could get comfortable. In addition, their reps were great. They really explained everything. I didn't feel pressured at all to buy a super expensive bed. They gave me advice on what would be the best dollar for me for purchasing so I felt very good about it. They had it delivered and set up. I felt very comfortable buying the bed. I also like the fact I've got a 20-year guarantee. I really enjoy it very much. I tell people about how great the bed is.

My husband has always wanted a Sleep Number. They had the cheapest bed and we ended up upgrading to a different bed. The rep was very good at telling us what it did. We wished we had purchased the base but since we didn’t do it for the main purchase, we couldn’t get it for the same deal. Other than that, customer service was great. We love our Sleep Number and we can't wait to go to sleep at night.

Sleep Number provided wonderful service to us. The salespeople were fantastic and very accommodating. They were very patient with my daughter, who has Down Syndrome, in letting her pick out things. My husband said the delivery guys set everything up and were good, too. However, we're not happy with the mattress as it's not as solid as we had hoped for my daughter's back.

I bought the bed and the mattress from Sleep Number. The sales rep was the only one working in there, but she took us through it just fine. They had a few beds in there and we picked from what she was showing us. I lay on this one and I liked it. The delivery team also did a fine job. They were real friendly and cleaned up. I really enjoy my bed. I was having a lot of trouble with my back and it’s helped me a lot.

We've both been really sore and have not slept good with the beds that we've had in the past, so we decided that we were going to save up for a Sleep Number. There's one lady that was always there every time we went and we dealt with her. When we came to purchase the bed, she wasn't in and a guy was there that we've never seen and he was really decent and helpful. The delivery team was good too. I had to call the store because we didn't get a part of our bed and the whole thing didn't come together. Other than that, the bed is of good quality.

When we needed a new bed, I didn’t want to deal with finding a just-right mattress. Since I had had a Sleep Number bed in the past, I knew that I could adjust it. So, I went to their showroom and described to the salesman what I wanted. He helped me find exactly what I needed and didn’t try to throw too many other bells and whistles. I set the bed up myself at home and it's easy. I'm enjoying the bed and it’s working exactly the way I want it to. I love my Sleep Number.

We needed a new bed and the Consumer Reports article said that the Sleep Number bed was the only one that actually registered as firm on their test. It seems to be a good bed and I haven't had any real problems with it. It has been extra firm for me which is what I was looking for. I might have considered buying from Sleep Number again but they have been hounding me with sale ads as if I was going to buy two beds in a year. It's asinine and absolutely disgusting. No matter how good their product or how good the experience was, I don't understand why they think that somebody having paid $6,000 for a bed would buy another one within a couple of weeks.

I purchased a Sleep Number mattress for a better night's sleep. I had a very positive and informative experience with their sales agents. They had me call a number and had it set up. The bed is a good quality product.

My brother owns a Sleep Number bed and he talks about how well he rested on it so we went and tried it out and bought a Sleep Number mattress. The sales rep worked with us, and was extremely helpful. She followed up and made sure everything worked out for us. The delivery people were on time. They told us how to work the controls and had it all done, cleaned up after themselves, and were out in a quick fashion. I’m pleased with the bed. At the time, I thought they were pricey, but we have a 20-year warranty on the bed. Nobody else offers that. And we can always go back and add things to it which we can't do with another bed.

We got a king and a queen size mattress from Sleep Number where one was a limited edition cushion top. They're very comfortable and reasonable. We get a good night’s rest which is the main thing for that kind of money.

I was moving and I needed a new bed so I tried out the options of Sleep Number and then purchased the whole thing. I was really excited about it at first. Their reps helped me understand the options that are available and the different mattresses and costs associated with them. It was delivered to my home, but my experience with the delivery team was not very good. The bed didn't come when it was supposed to. I didn't know about it until after I was expecting it and I had to place a call to find out where it was. I was told they didn't receive all of the mattress components and it would have to be put off for another week, and then I didn't hear anything after that. It was really not managed very well. The bed's quality is okay, but I watch TV and see commercials for other products that cost way less and have similar quality and components. And I thought I probably made a poor decision.

I have MS so I have issues with sensation and I wasn’t getting enough sleep. I thought Sleep Number would be the best option wherein I can control the firmness or the softness of the bed. Since I have a base already, I purchased their extra-long twin mattress and the pillow. Their rep was wonderful. She was very helpful and was able to answer all my questions. I’ve done some research on my own beforehand so she was able to point out some things that I hadn’t discovered on my own. Their delivery team were here on time. They handled themselves really well and they put it together really quick. It was quite impressive to watch. It’s good quality and it seems to be holding up well.

My husband always said that he has trouble sleeping and wakes up still feeling like he didn’t sleep. My snoring was also a problem. We originally wanted the Sleep Number i8, which already had that cooling gel in there but for some reason, neither myself nor my husband couldn’t get approved for the whole amount. The financing company only approved us for $2,500 each. With the bed and the pillows, they were over $5,000 so we had to knock down the bed that we wanted and add the padding which that made it cheaper than the i8.

My husband likes the hard mattress and I like soft so we purchased a Sleep Number bed. We got the mattress and box springs but the base didn't move up and down. The mattress is very comfortable and my husband keeps his on a hundred all the time while mine stays on 65. And because we're snugglers, we tend to end up in the middle or one side of the other. So it's good. We needed that when we bought it.

We were looking for a different mattress and had heard about Sleep Number. We tried it and got the bed, frame, some sheets and a mattress pad. It's nice and we like the quality very much. The sales representatives were very good and the delivery team were excellent as well. We sleep better and have each found our own number that we use, so it's been more comfortable to both of us. We enjoyed our experience with the reps and everybody was very helpful.

We bought a Sleep Number and it was shipped to our house. It arrived on time and we put it together ourselves. However, I expected the bed to be a little bit softer for me but David, who likes a firm one is enjoying it. We got 100% cotton sheets and they are still scratchy so I was very disappointed. Also, the lower the number goes, the hotter the bed gets but it’s a good quality product.