Sleep Number Reviews

We've had Sleep Number products in our home for 15 years or longer. We had a Sleep Number bed before and gave it to some friends because we were looking at different furniture. We went through two of these that we didn't like, then we went back to Sleep Number. The sales reps in the Santa Fe store were very good, helpful, and knowledgeable, and spent an hour or so with us before we purchased our Sleep Number bed. We were looking at a bed that can have the head part and the foot part come up. We didn't have that before. We asked questions, laid down on the bed and tried it. The saleslady worked with us and told us what our bed number should be.

I've had Sleep Number beds for at least 15 years and I recently bought the basic unit with a queen size mattress. I upgraded from the old and my new one's doing well. I had a cord connected before and now it’s cordless. I've tried a couple of other beds in store and they feel as comfortable but I selected this one because the ones that have too much foam have too much warmth. My bed gives a comfortable night of sleep which is what I expected and bought it for. The sales reps were cordial and warm. I went from a standard size double to a queen and I had to buy other equipment because of the size of the bed but everything went well.

My boyfriend and I have gone through three beds in a span of three years. It's because I like really firm beds and he likes the soft ones. We figured the Sleep Number would be better. That way, we can adjust the bed. The few times we bought our previous beds, the reps were very pushy. Whatever they wanted to sell us, that's what I had to get and they make me get it. The sales reps at Sleep Number weren't pushy and were very helpful and knowledgeable. They also made us try everything. As much as they would like to sell maybe the more expensive bed, but we were more comfortable with the cheaper ones, they were happy that we were making a purchase. Also, my boyfriend said that the delivery went smoothly. The guys from Sleep Number did it very quickly and were very efficient.

We were in the market for a new bed and my wife and I are different sleepers so we bought a mattress and a base from Sleep Number. Overall, it was a very pleasant experience. They have a very helpful and knowledgeable staff and at this point in time, it's still a very good quality product.

My husband and I both suffer from back pain and the bed we had was like a Sleep Number. It was a rough type bed, but we'd had it for quite a while and it was starting to wear down and does not help us. Also, I haven't been able to sleep flat in a long time so we wanted something like a hospital bed without it being a hospital bed. We got a Sleep Number and scheduled the delivery. Two gentlemen arrived on time and set it up. They were very professional, courteous and did fabulously.

I slept on a waveless waterbed for years then I went through a divorce and bought a hard mattress, in which I fought with it every night. I decided that I didn't want another waterbed so I got a Sleep Number bed and I love it. It's doing good. The delivery team was great and they carried off my old mattress, which was very heavy.

I got the mattress, base and adjustable queen size bed from Sleep Number for my physical disabilities and it was an expensive purchase. However, they were delivered and I was amazed how fast their delivery guys set them up. I'm very satisfied with Sleep Number.

I had a lot of back and neck pain with the therapeutic mattress that we had so I got a Sleep Number mattress and a base. It was all positive with their sales rep. He went over the features and all that good stuff about the bed. I had to go pretty firm but at least I had that option. Sleep Number is very good and it's probably the best mattress I've ever had.

I like a different mattress from what my husband does. I like a softer one, so we purchased from Sleep Number. Our experience with the sales rep was okay, however, he didn’t explain a lot. He ended up calling me later and telling me of a different one that was the same as what we were ordering, and it's much cheaper, but I don’t really know now whether that was the right thing for me to do or not because I am not sure what the real difference is. But I like the bed better than my old one.

My brother and his wife have had a Sleep Number for 25 years and they liked it, so my wife thought that it sounded like it would be something we'd like to have. I like the bed because it's adjustable. Sometimes my shoulder hurts when it's too hard so I soften it and it works fine. Also, it does all the reclining and stuff which is really nice. The only thing would be we wish we would have gotten one that was split so we could adjust each child individually. But other than that, it's good. The delivery team came in and quickly set it up where we liked it, how we liked it, along with our bedframe. I'd recommend Sleep Number to a friend.

We bought the Sleep Number mattress, base and the SleepIQ for my wife's back. Their sales reps answered any questions we had and put up with us trying every bed in the store. The delivery team were on time and had it set up within 20 minutes. My wife sleeps better in it. We have different zones, so the bed helps out a lot, for different comforts.

My parents have a Sleep Number bed and they rant and rave about it. I was not sleeping well at all so I decided to get one. I bought the mattress and then the mattress cover. I purchased a pillow as well but I don’t use it much anymore because it’s not as comfortable as I had hoped it would be. The people in the store have been amazing but I haven’t had great experience calling customer service. I have both sides of my set at the same number but the one side had no air in it. I got off in tears two times I called customer service because their rep didn’t believe me. She told me that that couldn’t be possible and I was like, “I sleep on this bed every night. There is something wrong.” Finally, they sent me a new chamber and I'm still having the same problem.

We've had our Sleep Number bed for two years now and we have the base, mattress, and pillows. The service was good at the store and the salesman was super and explained everything to us and we were very happy. However, the people who did the delivery broke the light in the ceiling over the bed. They said sorry but that wasn't a very good experience. It cost me $2.50 to replace the bulb. Other than that, we love our bed and we've very satisfied.

We had a queen size bed in our room, and it wasn't that comfortable and I had read the reviews on a Sleep Number bed and they were pretty well so I bought a Sleep Number. The average price for a king size bed is a little bit more than what we paid. Sleep Number is a great bed and I like it a lot. Plus the guy I talked to was very friendly and knowledgeable on what the beds do to help you sleep and how to set the number to find your comfort. The delivery team were also very professional.

Our experience with Sleep Number has been very good. The sales professionals at Sleep Number were very, very nice and so were the people that delivered it. They arrived on time and they went right to it. They knew exactly what they were doing. Plus the quality of the product is very good and we sleep a lot better.

I like my Sleep Number mattress. It's good!

I'd had my old bed over 20 years and it got bad. My wife and I both have a bad back, so we decided to try the king size half-split mattress from Sleep Number. We liked it. We can adjust it to where we want. I put the pad on because we bought the cheaper model but I keep it on a higher number as I like a harder bed and it does me really well. And by having a half-split, it doesn't slip off the bed and doesn't split apart and have this big hole in the middle.

You were a no-call, no-show for our bed delivery on 12/19. Then you promised to deliver it by 12/22. We got a call this morning to confirm delivery on 12/22, followed by another call saying there was a problem and we would not be getting our bed tomorrow. We've canceled the order. Personally, I think we dodged a bullet. If your product is as bad as your customer service, we've just avoided a disaster. We will NEVER attempt to buy a bed from Sleep Number again. You're disorganized, sloppy, inconsistent, and completely devoid of concern for your customers.

Their sales representatives were knowledgeable about their products, we had no issues getting the information that we needed. With the instructions they provided, it was fairly easy to put the bed together myself. We're really happy with the quality. Sleep Number is better than any of the other beds we bought over the years. They're one of the better bed brands right now in terms of how long they last. I weigh 205 pounds so I end up wearing out a bed fairly quickly, then end up sleeping in a crater. But the Sleep Number bed is really good. Having an adjustable bed, we don't have the issue that we had with the memory foam or the foam beds that we bought in the past and also since it's adjustable, you can do whatever you want with it. You can set it at any level. We have made three purchases with Sleep Number and so far, the original bed I bought back in 2008 is still holding up really well.

I had knee surgery and also sleep disorder. I got a nice deal with Sleep Number, that's why I bought the one with the legs and can raise the back and feet, that has the base under it. When I got this bed, I got over my sleep disorder as it helped quite a bit so I am happy. I also thought that the delivery team was really good. Two young guys came in and they knew what they were doing. They saw that I was missing some brackets and I have to order those extra. They set it up and did a real good job. I've only had it for 10 months and I haven't had any problems with it. The bases are pretty solid and the brackets are really good. What I liked was the cover for the mattresses and that was real nice.

The sales rep was awesome when we made our first Sleep Number purchase. He knew what he was talking about and he had a great personality. The delivery went perfectly and we're happy with the quality of our bed.

We had tried out a Sleep Number bed at a home show and really liked it. So, when we could afford it, we went into the store and picked out the right one for us, and we have been happy with it ever since. There was only one sales rep at the store and she did a great job, and explained everything to us. She ended up actually working with two different customers, or another customer besides us, but she gave us her full attention when she was able to and all our questions were answered. My husband was there during the delivery and he was happy with it. We're really satisfied with Sleep Number.

My mattress was uncomfortable and I had a backache, so we recently bought a Sleep Number mattress. We also have the Sleep Number pad we put on top that heats and cools. The Sleep Number sales representative was wonderful. He was very informative and helpful, and he did the Sleep test thing. The delivery team was very efficient and quick. They set up and were out in less than an hour. My experience was very positive overall. Sleep Number has very good products and there were several items to choose from. I’m glad because I no longer have a backache. That's the most important thing to me.

Our old bed was a king-size Sleep Number and we had it for 25 years and more. It was perfect after all those years, however, it was getting a bump in the bottom. When my husband passed away, I decided that I want a queen. Also, I had a hip replacement in one leg and a rod in the other so I wanted a softer bed. I wanted comfort and bought another Sleep Number. I went to the store in Crossgates to buy it and the sales rep was fabulous. Then the fellows who came to put the bed in were great and wonderful. I like the bed. However, I had trouble trying to figure what number to put it on because it was a real soft one. We always had the first one on 30 but this one I had on 60 and I wasn't happy. I called them about it and the store told me to put it up more and that some people sleep on 100.

We got a whole bed from Sleep Number - we had a bed of a similar type when we used a motor home. The salespeople told us about the Sleep Number bed and we tested it. They did different numbers and decided what number was good for us. All the boxes were there when they delivered it and we put the bed together ourselves. Everything came all together. My husband and I are both very satisfied.

I had a Tempur-Pedic and those are very firm and I was having hip issues because I’m a side sleeper. I tried all different positions when sleeping and I didn’t get any sleep for two months. So I decided to go over to Sleep Number. The c2 or the c4 are too thin of a mattress for me. Even with the air pockets, it would still hurt me a little bit, so I needed something thicker. They had iLE on clearance for 50% off, but I have a memory foam on top of mine to make it thicker. It’s the greatest bed that I’ve ever owned that I don’t want to get out of bed in the morning.

My husband and I both have back problems and we wanted a mattress that wouldn't make us have to buy another one ever so we bought a Sleep Number. The sales professionals listened to what we wanted and we came up with the perfect bed. The delivery team came early and the guys were great. The mattress is extraordinary. My back pain and hip problem are now gone.

I have a friend that has a Sleep Number and she told me how she loved it. Once I also had an air mattress and I really liked sleeping on it. So I thought I would try Sleep Number. I got the sheets, the mattress cover and the pillows. The sales rep was very good. She took her time with me. Everything went fine with the delivery as well. I was very pleased with them. It was a very good experience. So far, I’ve been happy with Sleep Number. And I would recommend them to anyone.

My mom has a Sleep Number and she’s had it for 20 years and loved it. So, we decided to get one too. We also purchased the bed and pillows. Their sales reps were really good. One of the guys even had us try every bed and pillow. He made sure we got one that we really liked. The delivery team was also professional and polite. They came in, took the old mattress out, and set the bed up. They installed everything and showed us how to work everything. I love the quality of Sleep Number. I have a good sleep every night now. The only downfall was we did buy the pillow protector covers and they didn’t seem to protect the pillows. The pillows do have slight stains on them. But overall, it was a very good experience with Sleep Number.

The Sleep Number delivery team was excellent and friendly. It's been about six months since they delivered the bed and so far so good in terms of overall quality. It is a lot better and more comfortable than my old bed. My grandparents had a Sleep Number too.

I had back pain and I heard Sleep Number was good for that. I got the c2 queen mattress, two pillows and a mattress protector from them. And my experience with their reps was all positive. The overall quality of the bed has been good so far, and I'm really satisfied.

My brother sleeps on a Sleep Number and it looked like he feels good, so I decided to try it. The sales reps sold me what I was supposed to be sold and I didn't have any trouble with the delivery guys. They came in to set it up, did their job and left. I haven't had any problem with the bed. I'm satisfied.

Our mattress was old and broken down so we thought we would try a Sleep Number mattress. I should have bought the split bed that goes into a recliner position but it wouldn't work in our current bedroom set so we went with the mattress. And my wife loves it. My problem is my wife likes a soft bed so she sleeps on a 25. I still have some back and shoulder problems and I can't find comfort with it. If it's too soft, it hurts my back and my right leg goes numb. And if it's too hard, my shoulders hurt. It's easier for me to sleep in a reclining position so I sleep in an Easy Chair. But Sleep Number is a good product and we've never had any trouble with it.

We've been looking at Sleep Number beds for a while. I’ve checked them out in the past so I knew what I was looking at. We didn't have Sleep Number store in our area so I had to order the bed over the phone, with one of the reps at Albuquerque. They were very helpful and got us going. The delivery team was good too. They showed us how to work on the bed and put it all together. Also, we like the overall quality of the bed we purchased.

My husband had a restless leg and he can't sleep on anything so he wanted to try out the Sleep Number. We tried regular mattresses and no matter if these were top brand names, it didn't make any difference. By the time that we had done that 2 or 3 times, everybody that I know of that's had a Sleep Number bed said that we might as well get one. Furthermore, people repeatedly rave about the Sleep Number bed on the radio. Even my kid had gotten one and said it was really good. My daughter had back problems and said that it really helped her out. So, we thought, "We'll go ahead and make the plunge, and see what comes out of it and if it does everything they say it does."

We experienced the Sleep Number with a timeshare in Lake Tahoe. We bought for ourselves a mattress, base, pillow, and cover and we've had them for about six months now and we really like it. The sales reps were excellent as well as the delivery team. The only negative in our experience is that it's too expensive. But other than that, I'm satisfied.

We've had Sleep Number products for twelve years already. My husband and I like the different levels of firmness of their mattress. Their sales reps have always been really nice and not pushy. Their delivery crews set the beds up and have always been good as well.

I am having migraine headaches and I wasn’t able to lay flat so I’d been sleeping in a recliner for seven months. I needed a bed that I could sleep and raise the head up. I then purchased a standard Sleep Number bed and base and I like it really well. It’s a good product that exactly suited my needs. The rep was highly professional. I had done a lot of research so I knew exactly what I wanted, and she didn’t try to sell me anything that I didn’t need. She asked all the right questions. I walked out getting stuff that I wouldn’t have known I needed without her telling me about. I was really satisfied with how she helped me.

I had a Sleep Number bed for years which I enjoyed and I was ready to upgrade to something that moved so I got the mattress and the hydraulics. I happened to have been out of town at the time they delivered and my neighbors graciously sat here with them while they brought it in and set it up. My neighbors told me they didn’t want to set it up but they did. I bought the Sleep Number at a craft fair and I went into a local store because I still am not as comfortable as I was and I can’t seem to get it situated. And the saleswoman that I spoke with helped me. It’s been fine since I got myself adjusted. It’s also of good quality.

My wife always had problems sleeping and she always likes to sit up in bed and read. We’ve had pretty much no problems with anything on the Sleep Number bed. However, the sales reps really pushed their stuff and I didn't like that. They almost didn't want us out of the store unless we wanted to buy their product. Also, we didn't like the choices of the bed frames presented to us. We bought a different bed frame but the one we got and the height of the bed were slightly off. I wanted to lower the Sleep Number bed so it looked more normal in the bed frame that we had and I ended up making my own legs because the price that Sleep Number wanted for lower legs was ungodly expensive. I ordered some parts for 420, lowered it all by myself, and it's fine.

I couldn’t find a mattress that did not have gel in it so I got a Sleep Number. I use gel knee pads in my line of work and the gel breaks down with wear and body heat. So when sleeping on a bed, there's heat since blankets are on top of it and maybe a heated pad which brings additional heat. Also, there's weight since I'm laying on it.

I love my new Sleep Number bed - C6, with the adjustable base. I love to have the ability to raise the head of my bed, raise the foot of my bed, or both!! I was able to find my Sleep Number within a couple of days of getting the bed. I originally thought I was a 35, but actually found that I am a 50. It is great to be able to change my Sleep Number as circumstances change.

I heard so many great things about Sleep Number and my husband’s back was killing him on our regular mattress so we just took the jump and made the purchase from them. Their sales reps were amazing. Before we did the purchase, we went twice and they were perfectly great and very accommodating at both times. I’m very pleased with our purchase and it was a great and perfect experience with Sleep Number.

We had a Sleep Number previously for 15 years and we wanted to get another one. The sales rep was courteous, knowledgeable, helped us out and got us what we needed. The delivery team was great. No problems.

We were looking for a bed and almost bought a memory foam, but people told us not to. We went with the Sleep Number instead and it's been great. The sales reps were friendly, helpful, and answered our questions. The delivery team came earlier than what they said and I had to take time off from work. It was like panic mode because they were there before they said they were going to be. It was not a horrible problem, but we weren't prepared. But other than that, I'm sleeping better and that's what matters. I hope it's the last bed I buy. It was a positive experience, and as long as people can afford them, I would recommend it.

I had Sleep Number for 19 years before this last purchase which includes a mattress, a base and some bedding. Because we're a previous user and customer, we were able to select what we needed with a special deal on it. Our bed is adjustable to both sides and so my wife has a different number than I do. We're very satisfied overall.

I love my p6 bed from Sleep Number. Out of the all the beds I've purchased, it's been my favorite. Their sales professionals were kind of weird but they got the job done. I had my bed delivered in my home and the delivery team was good. They got in and installed it. We had some questions on the power box and asked if we really needed a surge protector and they answered it all. I had an excellent experience with them. My bed is good but I think it could use a little bit of improvement. I think having a button both sides for pumping is a big help.

One of my friends used to work at Sleep Number so she bought a Sleep Number bed. And she said it was the best. I wasn't looking to purchase one but she definitely sold me on it. I love it and it has great quality. It helps me sleep better at night. And now, I have a really great product that I get to use for the rest of my life. Their sales rep was also amazing. She called me and even sent me out the “Thank You” card afterwards. And I could call her anytime if I had questions and she would answer them. It was a really good experience.

We had stayed at a hotel that had therapeutic beds and we decided that we didn't like these ones, so we went out to Sleep Number to get adjustable beds that were more like mattresses and not rubber things. We bought two separate Sleep Number beds that had different numbers. We also purchased the base for both beds. The salesman we dealt with was awesome, then we dealt with the guy who owns the franchise. We scheduled home delivery for both of our Sleep Number purchases.

We're happy with our Sleep Number bed and I'd recommend it. My wife had a bad back and it's been better since we've had the bed. The delivery team was great.

We were looking for a new mattress. We decided to check Sleep Number out and see how it was, and we enjoyed it so we went ahead and purchased it. We absolutely love the bed. We've had it for a couple of months now and it's been great. It has worked out so far and we haven't had any issues with it.

I love the quality of the Sleep Number products we got. Our mattress is separated in the top half and I thought it would be positive but the gap has gotten wider. Otherwise, it's wonderful. As far apart as the gap made me feel, this type of bed and Sleep Number has helped us to feel held at a time where the world was overwhelming for us. It was a very soothing experience to be able to sleep in this bed. My husband would vouch for this, too.

I had always been curious about Sleep Number and I hadn't been having a lot of luck with other mattresses, so I gave it a shot. It was really good when we initially went in and purchased the bed, but they didn't include the box spring in the shipment. We called and talked to the salesperson and he said we didn't order that, but I specifically remember doing so. There was a bit of a mix-up there and he just passed the phone off. We were able to straighten it all out, though, until a couple of weeks later, that portion came. The delivery staff was very informative and courteous. However, I'm having so many problems with the bed. When I set it for a certain number, it feels like the air comes out and it doesn't stay where it's at. Then if I pump it up too much, it gets this bow in it. I've been battling with it and I'm not liking it.

Sleep Number was running a special and we had it down between them and another company that was local in our area. We would have gone with that other company if it hadn’t been for the discount, and the warranty was also a huge factor. We had interactions with two different reps because we went and checked out the bed then we left and then we came back to make the purchase. They were informative but not too pushy and I appreciated that. They both personally really liked the product or acted like they did so they seemed personally invested in it.

I wanted to love my new Sleep Number bed - everyone else I know seems to. But it didn't work for me. I felt like I was camping out on a glorified air mattress. I didn't hate it, but it wasn't quite what I was looking for. So I began the return process. I called a week prior to the 30th day of the trial and said I would be returning. The gal told me it would be processed and I would be sent return shipping labels on the 30th day. I didn't receive anything so I called the next day (today). Good thing - since they neglected to tell me I would need to call again to start the process. After again waiting on hold for 37 minutes I was able to speak to Mike #**. He was polite at first and then began quickly rattling off how the process worked and what my refund would be.

We were very excited to get our new bed. We purchased a split King Bed with the temp control pads for both sides and the frame that allows you to adjust foot and head. We received it within about a week of purchase and was set up on the evening of the Dec 7th. That night, after we fell asleep between the hours of 10:00 pm and 2:00 am, the bed malfunctioned. It showed an error on the controller for the foot and head adjustment. The Head and foot adjustment control quit working. My husband spent at least two hours on the phone with customer support trying to fix it. Customer Service finally decided that it was the cables to the control box and said they would have to order it. Well, we are still waiting.

I had looked at Sleep Number for years and always thought they were too expensive. I bought the adjustable base and I can only sleep on it for about four hours. I can't sleep in it for eight hours. I wake up and I'm miserable. I go to the other bedroom and finish out the night in a regular mattress. There are nights when I don't sleep on it at all. I got arthritis and I have it on my shoulders and back and I don't sleep well no matter where I'm at. I thought Sleep Number would take care of a lot of them but it hasn't done it. We went out and got a topper and put on it and that has made it worse. I paid a $200 for that and they won't take it back. However, my wife seems to get along well with Sleep Number.

I was looking for a bed and Sleep Number was close to home. The bed is okay but the pillow top is going flat. Overall, it's not a good experience. I overpaid for something that I just want and spent too much for what it is.

We've had our Sleep Number bed for 15 years, then we gave it to our son and bought a new one. We had our purchases delivered and set up. The team that did that was very efficient. The quality of the bed is good and we've recommended it to other people.

I purchased a mattress and the frame and the box spring from Sleep Number. The guy at Sleep Number store was wonderful and very attentive. He said that he would be contacting us as soon as the bed was delivered and then again within three months, before the option to return the bed was up, just to make sure we were satisfied. The face-to-face interaction was great, but since then, we've never heard from him and I am not satisfied with it. I've spent my life in sales and follow-up is important especially with that size of purchase. Other than that, I'm happy and very satisfied with the product. UPS delivered the bed to the house and my husband assembled it.

I have chronic back pains and my husband has hip problems, so we got a Sleep Number. I’m still paying for it but it's been fantastic. Their store reps were all very nice. They weren’t pushy at all and answered all of our questions and showed us how to work the bed. If we didn’t like it, we could give it back. I bought sheets at the time and I want a pillow now. They have something that you put on to protect your pad, which is a good thing. The bed is of good quality. We haven’t had any problems with it. It does what it’s supposed to do. It’s pretty simple. We had to take it apart to put down wood floors and it went back together really easy. We’ve been really happy with it and I have recommended it numerous times. It’s the most wonderful bed we’ve ever owned.

My husband and I had been discussing getting a bed. And when I went in their store, there was a very good deal running and we were able to be financed for the three years. And the bed was very comfortable. So everything together made it so that we went ahead and got the Sleep Number. The lady that took care of us was very kind and helpful. And she walked through it with us and it was definitely a positive experience. And I love my Sleep Number bed. We got the one that elevates the head and the knees and it also has a memory foam on top. It’s definitely much more comfortable than my previous bed. And I've recommended it to two or three people.

We were looking for a better alternative to what we had and decided to purchase that initial bad kind of low entry $800 bed mattress from Sleep Number. Working with their sales professionals was very good. We had a good exposure of the products and so we've made a pretty sound decision. The mattress was delivered to us by a shipping company and we had to put it in ourselves, which was not a problem. Overall, it was as advertised and we really enjoy our mattress.

My husband has back problems and needed a different mattress than I do so we chose to purchase Sleep Number. The Sleep Number staff were very, very nice, knowledgeable of their product, not overbearing, and just really listened to what we needed and tried to make things happen. When we went into their store, we told the sales professional what we were looking for and our timeframe of our purchase. She gave us different options. She called us a couple of times, not excessively, just to touch base with us to make sure we were still on target with our purchase. We actually went back in and bought from the same salesperson we had been talking to all along.

We went with a traditional mattress from Mattress Warehouse and then we went with a foam one and that was uncomfortable. We kept hearing about Sleep Number beds and went into a store and my wife and I really liked it. It's far better than any other mattress. We're able to set its firmness and incline the bed which I like. I sleep better slightly inclined. The sales rep was very kind, nice and quiet. He helped us get through the whole thing and figure out what we needed. Overall, our experience with Sleep Number has been great.

The Sleep Number representative knew his product and was a very helpful person. It was excellent interacting with him. The delivery was fine as well. I purchased a mattress only and it does what it says it does. I could make it harder or softer and it does that very well. There’s one problem that still persists though. Between my side and my wife’s side, the bed is higher or there’s a bump in the center. We had that problem with the regular mattress before and Sleep Number was claiming I wouldn't have that problem and it was the main reason we bought their bed. But, it still does happen so it's a bit of a dissatisfaction. Also, the bed is a bit too expensive for what it is. However, the quality is good and I'm satisfied with the product.

Our first Select Comfort lasted fifteen years. When we ordered a new one over the phone there was no pressure about trying to upgrade us to a more expensive model. I am a physical therapist and I have suggested this mattress to many because you can adjust the firmness to what feels comfortable for your body on a hourly basis if necessary.

On or about December 8th, my bed deflated. I contacted Sleep Number, and after a little while (preceded by a long telephone wait) - I was told that I needed a new pump and that it would cost me over $200, which was better than the full $300+ price for the pump had I not been under some part of the warranty. (Side Note, I can get the same pump on eBay for just under $300 and on Amazon for less than $200!) I requested expedited delivery and was told, it was not an option (despite the fact I was paying for it)! I made the order. After 2 days I called (again waited for over 20 minutes) and asked to speak to a supervisor. I was transferred TWICE to someone other than a supervisor and was on hold for over 20 minutes each time. After that I was informed that you would refund the purchase price of the pump and the shipping charges.

My brother and sister-in-law and my sister and her husband have Sleep Number so I got one for myself, too. Their sales professional was helpful and friendly. He contacted me a month later to see how I liked the bed or if I had any questions. The bed is very comfortable. I'm not experiencing any back problems anymore. I could almost buy a car for what I spent on the bed, but then it’s an investment if it lasts as long as it is supposed to.

The Sleep Number rep answered all of our questions and demonstrated everything we wanted to see. The bed took a little getting used to but we're happy with it to date. It's a quality product and everybody we met in relation to it was very good.

Our other mattress was only six years old and it was killing our backs. We decided to try the Sleep Number and went to their store right before they closed and purchased the king bed. The rep at the store did an excellent job. I was very comfortable with his sales technique. Their team also did a fine job in terms of delivery. The bed, however, likes to push away from our head support because I don't have a foot board. It's not like a normal mattress that would stay there and I need to push it back up towards the headboard a little bit every other night. I see Sleep Number as a high-priced air mattress. It has a lot of profit built into it, but it sleeps fine, works well, and I'm satisfied with it.

One can change the firmness setting when sleep is not as refreshing as needed. These beds are expensive, but I do not believe it will have to be replaced in the next 20 years.

My husband liked a bed a certain way and I liked one a certain way so we figured the Sleep Number bed would be the best because we can each have what we want on firmness. The salespeople were friendly, informative, and had experience with their own beds. They were easy to talk to. We’ve had the Sleep Number bed for a while now and I don't like it. The way the bed is designed, it doesn’t work for me because when it changes firmness, it either gets harder or softer only where I am. It creates a hole and I feel like I'm sleeping in one. I have to get out of the bed, put it at a number I might like then get on the bed and test it.

I was having trouble sleeping on my bed and I thought of buying a Sleep Number bed. The sales professionals I dealt with were very helpful and seemed to know what they were talking about. They did a very good job. The delivery team did a very good job as well in a very short period of time. My husband and I have been very happy with the quality of the mattress. Before, we slept in different rooms and now, we can sleep together since having Sleep Number. It's a very good bed and I'm very pleased with it.

The sales professionals at Sleep Number were interesting. For a product that costs that much, they were a little bit less professional than we expected. The two ladies we interacted with were like in a training mode and they were floundering a little bit when we asked questions, but they were polite. The bed was almost a $4000, a not cheap purchase and the manager got us comfortable with the purchase we were planning. She was the only one who had a firm grasp on what she was doing. The delivery team was very polite too and were super quick. They took their shoes off when they came in the house. We got the king size air mattress, which came in several parts and it was surprising watching them put it all together, so we joked that it's a glorified air mattress.

From the start to finish we are very impressed with the Sleep Number's team. Athena from sales was very professional and helpful. She is a great team member for the Sleep Number bed company. The install team were very professional and explained every little detail of the install of the new bed, explained how to use the remote control, how to use every button on the remote control. We are very impressed with Sleep Number team. We will let our friends and family know about Sleep Number bed. Thank you very much.

Sleep number did refund us the price difference with the sale in the end. I had to be persistent and make many calls but they made it work for me. That was very much appreciated. Thank you :)

It was expensive but my husband has back problems and it has helped. They delivered our mattress on time and did the setup. Our sales person was well informed and knew the product. My husband and I like the bed. We gets a good night sleep and we like the adjustable base. We added the warming and cooling pad just this year and it is great. I would purchase another Sleep Number bed if we needed one. Great customer service.

I believe we got ripped off. We were charged $8000 for our bed and it didn't even come with the headboard and upholstered frame for around the bed. I have not met anyone else who has ever paid as much as we had. I think the sale rep ripped us off terribly. Aside from this, we have had the bed 6+ years and my lower back is very painful each morning. I have tried adjusting it many times over for more than 60 days at a time just to see if any of the setting will alleviate the back pain and stiffness. I would not and have NOT recommended this rip off to any of our friends and relatives and have encouraged them to purchase other adjustable beds, far less expensive and are quite happy with. This was a terrible purchase and rip off.

This mattress gave me the best sleep, absolutely helps someone suffering from a chronic pain condition because of the ability to adjust softness and firmness. My Select Comfort bed is easy to make, adjustable comfort, soft to firm and a winner to me. We have had ours 20 years. The service department was extremely helpful in getting a new cover when something got spilled on it. The mattress has a 25 year warranty. The cost was well worth it.

Our first Select Comfort lasted fifteen years. When we ordered a new one over the phone there was no pressure about trying to upgrade us to a more expensive model. I am a physical therapist and I have suggested this mattress to many because you can adjust the firmness to what feels comfortable for your body on a hourly basis if necessary.

A family member recommended Sleep Number, and we ended up getting the mattress, the base, and some pillows. The sales reps were knowledgeable and polite. And everything went well with the delivery. Overall, I'd recommend them.

We've been trying to get something that's comfortable. It's what mattresses can do, so we decided to try Sleep Number. We've had one in our RV before and recently we bought sheets. We're still trying to figure out what our numbers are. But, the product has good quality. We've had very nice interactions with their sales rep there. In addition, the delivery people dropped the box off and we put it together which wasn't hard at all.

Our delivery, after waiting 2 weeks, scheduled for today, was cancelled 6 hours prior to arrival. When we called to find out why, they had some crappy excuse then offered to place us at the end of the queue for the next round of deliveries. We are currently on hold trying to get our order cancelled altogether. The customer service appears to be seriously lacking.

What a nightmare. Spent $3k on a bed on 11/21, delivery scheduled for December 3rd. Great. Got phone call and email confirmation. We tossed our old bed out with the trash. At 9:30 on December 3rd, got a phone call that bed was NOT going to be delivered because "the route was cancelled." We later find out that someone called in sick and that's why the "route was cancelled." After a dozen phone calls and a visit back to the store, many people gave us times/dates that would not work for our schedule and/or we're too far out in the future (once again, we've already tossed our old mattress). We finally arrange for the bed to be delivered on the 8th between 4-8 PM. Again, a phone call at 8:42 am (voicemail) said that "the route is cancelled, it's scheduled for next Tuesday the 13th." Again, this did not work with our schedules.

For 3 consecutive nights the left side of the bed (empty) registered sleep patterns and breathing. Since my partner was away, this has caused a rift in our relationship... Has anyone else experienced this phenomenon? The store said the pump needed to be reset, but my physicist partner is skeptical as the "data" for each night was different.

I couldn't of had a better experience at this Porter Ranch Store. Eli is a great asset to Sleep Number. He asked me about throws. I originally wanted one. I left with 2 throws. Eli is a great salesman as well. A++.

We had a bed from a different company that is no longer in business, and that bed needs to be replaced. It's 20 years old, it already had a dip, and one side was losing air. The mattress pads we bought from Sleep Number are of fine quality. This is our second purchase from them. We have another Sleep Number bed in the house.

The Sleep Number bed is fine though too expensive. The company itself is absolutely awful. It started with them bringing the wrong bed and NOT telling me. Then getting conflicting information from the installers, customer service, AND my salesman. THEN IT GOT WORSE. I actually caught one salesman SLEEPING ON A BED! I had another didn't like that I was upset at getting bad information and just said "nope. I'm not going to help you." What kind of service is that? Maybe try "I'm sorry for before, but I will get this straightened out for you"! I spent $7000 on this bed. I should have no, zero, nil problems. I've also had to call customer service 3 times. Each time I was on hold for 30 MINUTES!!! Now, after 1 month with the replacement bed (the correct bed), it's broken. The motorized base isn't motorizing. WHAT A RIP-OFF. DO NOT BUY THIS PRODUCT.

We had our bed delivered yesterday. The guys were wonderful!! Everything was set up and we went to bed and played with the settings a bit. We were told we only need one remote since we have the app on our phones. Well what they did not tell us BUT I had read several negative reviews about is that the bed will not stay connected to the app and in our case we have not been able to get it reconnected at all. Nothing works. So when my hubby wanted to change the settings in the middle of the night he had to get out bed, walk around and get the remote from my side. I feel as though what we paid for this technology is a complete waste of money.

Our numbers only halfway show up so we can't tell what number we are at. The representative I spoke to said you don't make our type of controller anymore so we'd have to buy a new pump and get a new controller that way. Our pump so far is just fine so we don't feel the need to do that. We will just get to a setting we like and not worry about what the number is I guess.

We previously owned a Sleep Number bed for eight years and purchased a mattress, base, pillows and bedding a year ago. The sales rep was friendly and educated us on the different options and levels. The bed's comfortable and we sleep great on it.

I called the parts department on November 18, 2016 for all parts needed for a dual temp pad. I had instructed them we had not purchased the pad yet but needed the heating & cooling source, 2 wireless remotes, 2 power supplies and 2 power cords, plus two power cords for two other beds that our puppy chewed. This was for a king bed that we were buying from a friend that had only the pad nothing else. I also looked up this information from their website so I knew what I was asking for. They quoted me $575.78 and put it under my account for all items I was requesting. I said I would call back after I check with husband.

We had been looking at getting a new mattress, trying all the different options we had and liked the Sleep Number. We were at a show, and there were some additional discounts available to us that made the purchase attractive. Even though we were at a show and there was pressure for them to be making sales, we did not experience a high-pressure sales pitch, which we appreciated. We got the Sleep Number mattress with the adjustable headboard, the base, as well as the topper product that can cool any mattress. Their sales reps were great. We had some follow-up questions after installation, and they were very helpful with that as well. The delivery people had to take the base apart because of the narrowness of our staircase, and even though it was a pain, they did it happily. We’re still figuring our bed out and forget that we have to reset it every week, but in general, we like the product.

I got a bed that folds up, and the mattress was too soft for me, so my daughter wanted me to get a Sleep Number. The sales people at Sleep Number were all very nice. However, I'm having a hard time getting used to my Sleep Number bed but I've been moving the number around and I'm starting to relax on it a little better.

After 3 years the foam within the bed has deteriorated and my side of the bed has sunken in no matter what firmness I set it on. If I try to roll over to the other side of the bed, I end up rolling back over to the other side of the bed. For the money I paid, I am NOT happy.

My husband and I had tried other beds and they didn't last. We have back and neck problems, so we decided to get a Sleep Number bed and we could keep the cost down. Their annual sale in February was very good and we only needed to buy two twin toppers to go on our king-size foundation. The rep was awesome and the delivery team did a great job. They were efficient and on time. We've been having the best sleep with our Sleep Number adjustable bed. It really makes a difference in our health issues. We change the number as we need to. Also, I hadn't expected that it is so much easier to make the bed because it's light enough that I can lift the mattress. That's a nice bonus for me as we get older.

Sleep Number is working great for me and I love it. I bought two queen size beds online and had it delivered in our house. Their delivery guys were very good. We had one bed installed upstairs and one downstairs. The two guys took them in no time at all. I like playing with the numbers. If I'm hurting, I like it a little bit softer. If I'm feeling relaxed, a little firmer. It's nice and it all worked out well. I already recommended them to several people.

I have two Sleep Number beds and I recommend them. I have one that I bought in 2000 and I have the whole system that I just bought last year. It’s the Sleep Number adjustable. It goes up and down. The delivery went fine. They set everything up for me. The only thing is that I need new remotes. They're broken. One of them only works part of it. It’ll only raise the mattress. It won’t raise or lower the feet and head. So I have to do that with the other remote, but the other remote got dropped on the floor and it’s not together all the way. They’re both still under warranty.

We are enjoying our Sleep Number bed very much. We love it. My husband and I are such different sizes. He's 6' 5" and I'm 5' 1". We have a California King and it works wonderfully. I love being able to sit up when he isn't sitting and vice versa. We have different numbers which helps. Our overall experience has been very nice.

I had years of back pain and not being able to sleep and it has even gotten to the point where I was living between the bed and my recliner and not getting any sleep. So, I had to try something different. About a year ago, we got a Sleep Number mattress, the base, mattress topper, the little two-inch foam and the cover for that, sheets, and everything that goes along with that. Then we went with MyPillow because we've heard a lot of great things about them. It's been good and the Sleep Number sales reps were very nice. We tried different beds and they were really helpful about answering questions that I wouldn't have thought to have asked.

We had Sleep Number before for about 15 years and we got a new one this year. We had a good time with their reps and the quality of the product is great. We had it shipped through UPS. The set up was easy. We had the base already done so all I had to do is put the mattress together. Sleep Number is fabulous and we won't have another kind of bed.

My wife was sore every morning when she gets up so we got the mattress from Sleep Number. The boxes were bigger than I thought but it was great. Overall, the quality is fine and my wife noticed a significant improvement. We’ve been happy with Sleep Number and it's a very positive experience.

A referral from a friend led us to purchase from Sleep Number. We did the mattress, pillow, and a mattress pad. The sales reps were very good and we arranged to have it put together and delivered. We're very happy with it and we're getting good sleep.

I needed a new bed and I got one that I can adjust the firmness. Everything's been fine. The sales professionals were good. We set the bed up ourselves, and it was pretty easy except for the plastic framework that the bed comes with. It was the puzzle part, but we got it together. The quality of my Sleep Number bed is good, and I sleep better.

I had a regular mattress for years and it was time to get rid of it. My friend had a Sleep Number which they had for years and they love it. The Sleep Number sales reps were great and the delivery went fine. However, I don't like my bed. I feel like I'm sleeping on a 1950 blow up mattress. I tried every setting on it and I'm not comfortable on it. I ended up going out and sleeping on the recliner chair. Sleep Number sent me a full mattress but it hasn't helped. Overall I wouldn't recommend it to a friend but they did their job and I'm satisfied with them.

My wife and I have two different sleeping styles, but we only need one bed. The sales representative was very good. The product was shipped to us and so we didn’t need to spend more money for delivery.

Our son had a lot of back issues so we thought we'd try a sleep number so he could adjust to his level of comfort. When the guys delivered the mattress and hooked an air pump to it just like you would from an air mattress you buy at walmart or target, I was extremely shocked. Air mattress and plastic bed frame is all this is. Save your money. Either buy the air mattress from walmart/target or get a REAL bed. Will never buy Sleep Number again!

My wife and I like very different bed styles: she likes firm while I like soft. The other beds weren't working and so we got a Sleep Number. Delivery was horrible. My wife took off to stay at home to pick it up and they never showed up till 5:00 at night. They were six hours late! The delivery guy was by himself and I had to help him carry out the bed and actually ended up damaging our bed frame from it. The SleepIQ is also a pain in the butt to set up but overall it's a good quality bed.

I’ve had pretty good experience with Sleep Number for about 20-some years. We got a Sleep Number because of the recommendations of other people and they were a novelty item 20 something years ago. Not too many people had those things and it was something that looked good to us. We’ve been happy with it and recently, we bought the whole thing which includes the foundation and the mattress. It was shipped to us. We had a problem with the pump, and they shipped us another pump.

My wife called the Sleep Number store and talked to the the sales rep before we went over there, and he was really good. My wife checked out the Sleep Number bed and decided that the number setting would be comfortable. I'm pretty heavy so we got the king-size bed, with the base. I'm now getting used to bed, and I've started to sleep a lot better on it. I would recommend the Sleep Number because it's really good.

We kept buying mattresses and they weren't good. We always looked at the Sleep Number beds and finally decided to stop burning our money on others. Their sales reps were very good and they made it easy to buy the bed. It was delivered and I set it up myself. I love the bed. It's wonderful and I recommend it.

I have a hard time sleeping and was done with Memory Foam as I was tired of sleeping in a big hole. I purchased a Sleep Number bed and I love it. Everything's great with the sales and delivery teams and I'm totally happy overall. Also, the sales professional I talked to wasn't extremely high pressured.

My fiancé threw a huge fit wanting a Sleep Number bed. He said he has always wanted one his whole life so I saved up until I got my tax money return and bought a regular split air on each side mattress and the box spring. The sales rep and I had a wonderful interaction. The bed was delivered right out front and we love its quality. I had a hysterectomy in May and if I had a regular bed, I would have died because I had to keep adjusting the firmness and softness. If I didn't have that Sleep Number, I don't think I would have made it.

We looked at Sleep Number and decided that it was something we'd like to have. My wife also had one and she knew things about them. The sales professional and the delivery team were very good. The overall quality's excellent as well. We like it, we've slept good on it, and we miss it when we're not here.

We had been shopping Sleep Number for a couple of years. My back got so bad that we thought we had to make a departure and go another direction, so the reason for purchasing a Sleep Number was primarily physical. We bought the base, the bed and we did some linen. My back became a lot better since we've purchased the bed. The sales representative was good. We got all the info we needed between her and another guy at the store. The guys that came and set it up gave us some good tips too. The quality is good and I'm pleased. I wished I would’ve got a little bit more of an upgrade of a platform because the head goes up for both sides instead of getting the split mattress and I thought that we should have bought that one instead after we got the bed, but there's another day.

A friend had purchased a Sleep Number bed and said that he and his wife really liked it. I got one, too, and I'm liking it a lot. I like the opportunity to change the air supply in it. I have experimented on that a little bit and it's good. So far, it's been a very comfortable sleep for me. It's the bed that I hope to keep for a long time because it's comfortable.

I knew that I wanted the Sleep Number bed so the rep didn't have to sell me anything. It was perfect and the delivery was fine as well. The bed is wonderful and it's good to sleep better. I love my Sleep Number bed.

I purchased a Sleep Number for our health. The sales rep was very good and informative and the delivery team was very good, too. I like that I can change the softness and hardness of the bed. I've no complaints at all.

My husband & I got the C2 during the President's Day sale 2015. Summer 2016 we started having problems, we weren't comfortable any more. By Fall 2016 my husband was sleeping on the couch because he was so uncomfortable! He said the bed was fine when he went to bed but by the time he woke up his back was hurting - it felt like he was laying on the floor like it had leaked air throughout the night. On my side, the leg part adjusts but the back part stays rock hard!! I can set both sides of the bed to the same number & it obvious that there is a big difference in hardness/softness.

Purchased a new Sleep Number Bed Yesterday... A lot of money. Could not sign in to Sleep IQ... Had to sit on hold for 20 or more minutes to wait for Customer Service. Plus, if you use their "chat" feature, you'll be on hold for a long time - you'll ask your question - the chat person will then tell you to call the Customer Service Phone Number!!!

It came to my attention today that the delivery team illegally dumped my mattress, box springs, and the box the new mattress was delivered in, by the side of a rural road. This was brought to my attention as the box had Sleep Number's and my address printed on the label. See attached. I give the delivery team a "0" on their delivery. This action was completely unprofessional and illegal. I have discussed this with a Customer Service supervisor named Greg as well as the sale representative Jessica ** from the Center Valley, PA store. I believe that the town of West Rockhill, PA should be compensated for the cleanup and I should at minimum be refunded delivery expense.

I really needed a new bed and I was having some back issues. A friend suggested Sleep Number so I checked it out. Everybody was really friendly, helpful and courteous. Nobody was pushy. I had a very positive experience with their sales rep and their delivery people took the old mattress out and put the new one in in no time. They did a very good job. I got a mattress which is a split-king with both sides that are adjustable. So far, I love it and it was a good experience all around.

Some of my friends Sleep Number and it's worked out well with them so we decided to give the bed a try. The girl who handled our sale was helpful and answered my questions. The delivery went fine too. The team was on-time and careful with the bed. I'd recommend Sleep Number.

We needed a new mattress and we wanted one with an adjustable head. There's a Sleep Number store nearby and we worked with Natalie who had been very nice. The delivery guys were quick and efficient. Our only complaint is that the cooling topper and with the adjustable head in the bed, it doesn't stay in place very well so we constantly have to readjust that. But other than that, we've really enjoyed the bed.

We've had our Sleep Number bed for about seven months now. It was recommended by a couple of people who really liked the bed. We had a Tempur-Pedic, but that just wasn't working out as we were waking up with sore backs. We tried the Sleep Number bed and we love it now. The sales professional we had was wonderful. Everything was great in the delivery as well. They set it all up and put the other bed downstairs for us. They were really nice. We usually have the head part elevated a little bit. Normally, we keep it at what our number is, but depending on how we feel, we adjust our number once in a great while. It's nice that we can adjust it to a certain firmness if ever our backs are bothering us.

My wife did some research on Sleep Number and we decided to buy one. Outside of the initial purchase, we had very little interaction with their personnel and when we did at the store, it went very well. We waited a little bit but that was just based on the number of staff they had in the store at that time. I’m a pretty patient guy compared to others.

Was scheduled for delivery 1 Dec 16 between 10 am and 2 pm. After 2 I called the store and they could not find the bed. They referred me customer service. I spoke with a supervisor named Bret at 2:45 pm. She could not find the bed either. For compensation she said she was authorized to offer one piece of bedding. Someone will call to reschedule delivery within 48 hours. How disappointing this is. Wait two weeks for a bed only to be told my order fell through the cracks and be offered such minimal compensation! Not happy at all with my experience so far with Sleep Number. Yes, I got an email and automated phone call to verify delivery.

After spending so much money for a new bed, we were under the impression that we had a great bed with longevity. After approx. 3 years we find out that our air chamber is apparently defective and the company is now demanding we pay $65.60 for an apparent new chamber plus postage!!! I am a 72 year old Vietnam Veteran on limited income and I would certainly never order another Sleep Number bed as they are way too overrated and too costly for what you get. At least we learned our lesson and I would urge anyone to do very detailed research before buying on of these overpriced inferior beds.

On 11-15-2016 I ordered a Sleep Number i8 bed and mattress from a very knowledgeable, courteous and helpful Store Manager in Fresno, Mr. Jorge **. Due to a recent family emergency (heart attack), I needed a good quality elevated bed for my wife to be able to sleep safely. Mr. ** showed me and my daughter the various features of the Sleep Number bed with a full demonstration and a contract was completed. Our delivery date was set for 11-26-2016 between 10 AM and 2 PM. With 4 people setting aside their busy schedules until 7 PM, awaiting delivery so that our current mattress would go to a needful person, there was no delivery; no phone call or text message to either of the two contacts I had supplied.

We had a Sleep Number bed for several years and purchased a second one for another bedroom. We wouldn't have purchased another one if we weren't happy with the first one and our purchase was handled professionally.

We chose to buy our first ever Sleep Number bed based on everything we've heard about it from other people who has had it. Ended up getting the base, mattress, pillow, and bedding. But we're having some issues with one of the sleep cells of the bed. We switched the hoses like they asked us to but it's still deflating when we get into the sleep cell on one side. Also, just recently, we've lost connection with the SleepIQ. For some reason, the Wi-Fi is not working with it. But still, I'd recommend Sleep Number.

My Sleep Number bed was an impulse purchase and I've had it for several months now. However, I don't like it at all and I'll be replacing it. Their sales reps were fine, though, and the delivery went smoothly.

FLEX TOP KING FLEX FIT2 - The bed on both sides keeps losing air. I have been complaining and doing exactly what I have been told to do to "adjust" the bed. Now you want to charge me $180 to have someone come "look" at it??? Wrong! Come get this $7,500 piece of crap!!!

Awful. Cannot confirm a time until 2 days before, if you can't make that time, rescheduled for two weeks later. We have currently rescheduled deliver for the 3rd time - 7 weeks after the product purchase. This morning I spent 2 hours on hold to try to get help, only to be transferred back to the original person who can't help me. Unbelievable.

Debbie at College Station, TX Sleep Number is the best! She stayed late the first night to answer my calls and was always pleasant and patient. We ordered the second night and she made sure we got the best for our needs. We look forward to working with her in the future! I would recommend the comfort and accuracy to fit personal needs to my family and friends, so naturally strangers too. We purchased the FlexTop King ILE SleepIQ, InBalance sheets, and InBalance Layer. Texas nights get hot and their InBalance throughout their products was impressive to keep me cool. We can't wait to get our bed and will be purchasing the FlexFit3 adjustable base in the future. Thanks for all the help Debbie!!!

We have two Sleep Number mattresses. The first one we bought a few years ago because we need a new bed and saw the advertisements and thought it looked good. We bought the same kind of mattress the second time. The sales professionals were all nice and the delivery teams were also great. Plus they also have good quality mattresses.

If you are thinking of buying a Sleep Number Bed, I would strongly advise you against doing it. DO NOT BUY A BED FROM SLEEP NUMBER BEDS UNTIL YOU READ MY STORY. My wife and I recently purchased a Sleep Number King Sized Model SLE with dual adjustable air mattresses and dual adjustable Flex Heads that allowed us to raise or lower the head separately on each side. We wanted to buy this exact model in a queen sized bed but were told by the Sleep Number Salesman that 1) No other manufacturer makes the Dual Flex Head model, 2) This model only comes in a King Sized Bed, 3) We could finance the purchase over 3 years, interest free and 4) We could return the bed for a full refund within 100 days if we were not fully satisfied. ALL FOUR STATEMENTS WERE FALSE.

I highly recommend anyone to buy at this store very professional. I got the bed I needed just perfect for my back pain. The sales Lady very kind and took all her time till I understood everything about the mattress I choose. Thank you sleep number for the help I to ease my back illness.

I purchased a mattress and a cover for it from Sleep Number. I found the sales rep to be helpful and the delivery team was very good as well. I'm happy with the quality of my Sleep Number and I have a good night's sleep on it.

We've had Sleep Number products in our home for eight years now. The most recent purchase we made was an adjustable bed. My husband has arthritis so there are days that he has trouble getting up and the bed makes it so he can get in and out of bed. I love the Sleep Number. It works great because my husband and I have different mattress preferences; he can set his way and I can set mine. I recommend Sleep Number all the time. I've always had good rapport with their sales reps. They have always been really helpful. The guys who delivered the bed were excellent. They were in and out in a matter of minutes.

The ComfortFit Pillow is my second amazing pillow from the Sleep Number Store. It's soft but firm, keeps its shape, but sleeps cool. Having bought cheap pillows, only to never use them and give them away, this is worth every penny.

My bed is great, I love it, but within the first year of having my bed, the split between the two tops keep getting wider. I moved and put it back together, thinking it must've been the foam needing to be adjusted back. I've put it back together many many times, and it still keeps getting wider. I chatted with a representative and all he can tell me is with the split tops, there are bound to be gaps... I told him a 6 inch gap that my 2 year old can fall into and suffocate? I asked if Sleep Number has made any wedges to put between it, or if they could somehow help me fix my problem, he said there is nothing they can do. So I guess I continue to place a pillow between the crack because even myself is able to fall into the gap and have a hard time getting up out of it. Only thing he can tell me afterwards is that if the gap gets bigger I can always call back. All I asked for was help to figure out how to minimize this gap. Please help me.

We've had our Sleep Number bed for several years and absolutely love it. However, now it's leaking. The bed is under warranty but they don't have service technicians that can come out and troubleshoot the issue and/or solve the problem. They will only ship you parts once you try to figure out what's wrong on your own. I work several jobs and time is money. I don't have time to do science experiments on my bed to figure out what's wrong with it. After calling for several days before I could finally get through and waiting on hold for a total of several hours, I told them I would be glad to pay for one of their technicians to come out and fix the bed. They informed me that's not an option and that the troubleshooting process is easy. I will now need to take time off of work or give up a job to troubleshoot my leaking bed that's under warranty. As much as I love the bed, I would consider a different one for my next purchase.

Our first Sleep Number bed gave out and we had some problems with mold as well as stuff under the pad. We then went to iComfort and used it for maybe a year but it just didn't fit my husband well. So we went back to Sleep Number when they told us that they had fixed some of the problems that we had with the first bed and bought our second mattress as well as two pillows around the first of the year. Their sales person was great. We already have a platform bed frame so we just had our purchases delivered and set it up ourselves. I'm not having any problems with the mattress but I'm not overly thrilled with the pillows. Nevertheless, I'd recommend Sleep Number.

I used to pass by the Sleep Number store. I liked that you can adjust the setting. When if it's too hard, you go a little bit softer and you're good. Their sales professionals were very professional. They delivered the items a week later and after they set the bed up, they walked me through the whole step and showed me how it works. It's very good and I like it. I used to get a lot of back pains and once I find my number, I am like sleeping on clouds. It got rid of my back pains.

We talked to the sales guy at Sleep Number and lay down on a few beds. He seemed pretty knowledgeable about the beds. We ended up getting a bed from them, and they installed it. The delivery team took less than an hour to do their work. The overall quality of the bed we got is good. My fiancee loves it, although I don't particularly like the bed itself and I've never been able to get comfortable with it,

So let's start off with save yourself the headache! My husband and I went in because we need completely different firmness levels. In the store we tried the different mattresses and found that we really liked the comfort of the i8 (One of the more expensive models). Still a bit apprehensive, the associate said we had nothing to lose and assured us that we had 100 nights to try the mattress and if we did not like it, we could simply return it for a full refund... WRONG! First of all, you should know that you should not believe ANYTHING a salesperson tells you, and I take responsibility for that, but so that is doesn't happen to you, read on...

The salesman that helped us understood what we wanted and was very knowledge about the sleep number bed. He made the buying experience extremely fantastic. I would recommend this store to anyone. I have told several of my friends about this store.

My husband wanted a Sleep Number and so we bought one. I think we sleep a little better with it. We’ve both been in accidents and we've got aches and pains and so it’s hard to say. But we’re satisfied with it for now. It’s not been a year yet since we've had it. The delivery team was very nice too.