Sleep Number Reviews

I went into the Sleep Number store at the mall and the reps showed me the different beds. Our Sleep Number purchase depended on the amount of money that we had. We got the whole bed and base, king-sized. I thought their bed was better than the other ones out there and would last longer. I bought this bed also because I was able to have a deferred credit for a year. The delivery team was fine. They put the bed in, then one guy explained a few things, and all was well. The Sleep Number bed we got is very good. On the whole, we had a very good experience with Sleep Number. Everything was fine.

A young woman asked us to try out a Sleep Number bed and she was very professional, pleasant, helpful and was not pushy. She gave us information about the bed and talked about how to do the adjustments, the policy of return if we chose to make a return, how long we would have to wait and how making the return was. She did a good job and I was satisfied with her. However, I would have returned it if my husband agreed to because to me, everything about it was uncomfortable. I have gone through every setting and it was either too hard or too soft, like sleeping in a hammock or sleeping on a slab. I bought extra padding to put over it and it's not painful anymore, but it's still uncomfortable. I would not recommend it to anybody.

This is the second Sleep Number bed we've had so we have a lot of history with it. The other one was old and we were having issues with it so it was time for a replacement. The sales rep was very helpful and he did not have to sell us on the product.

My husband had Sleep Number since last April and he likes it. He loves the quality of the bed very, very much. Moreover, the sales rep was very, very good. She wasn't too pushy at all. Plus, the delivery team was awesome.

Be aware when buying a Sleep Number bed. Defective bed delivered less than 24 hr. Could not deal with store. Had to call 800 number. 45 min in hold. Sent replacement we had to install. Uncomfortable mattress just not for us. We expected to be out the initial shipping fee. But they also charge same amount 179$ to return. OR 60$ for two shipping labels. They say all of this fits in two boxes. They do not provide boxes. We have to get those on our own. OR we choose our own shipper and return. Out 179$ + cost of very large boxes + shipping. It will cost us 300$ + to TRY their bed for 11 days. The worst company we have dealt with in our lives. Once you leave that store you are in your own and you better not want to return it!!!

We've made a couple of purchases with Sleep Number. We were interested in the adjustability between sides of the bed so we went with them. The most recent purchase we had from them was just the mattress, but we also got the thing that makes us able to control the temperature on each side, and it went great. However, with the first purchase, we just found out about two months ago that when our bed was originally delivered, one of the pieces was not with it. And the professionals that we paid to put it together didn’t realize that. We've been having trouble with that bed ever since we got it. I've called numerous times and we've tried different things. And the last time I talked to somebody right before Christmas, they were talking about a foam layer, which I said I don’t have.

I have a Sleep Number bed which is better than my old, sagged mattress. However, customer service at the national office needs to get their act together. I had to get a battery replaced and ended up getting in a long process. They didn't seem to know their product that well so it got me shouting on line. It took me two calls on different days to get it done.

We had a Sleep Number bed many years ago when they first were new. But it lost air and we sent it back. As we looked at it on TV, we said we were going to get that, eventually. My husband got the flu about six weeks before he had his knee surgery and was getting into bed when he said, "This is like an exercise bed." He had so much trouble trying to turn over because he was so weak. My back was bothering me too and I told him that we needed to get a different bed and we talked it over. He had his knee surgery a year ago, in February. When he got better, we would get a Sleep Number.

We had a great experience with Sleep Number. My husband and I wanted something that we could adjust each side, individually, and we also wanted a base so that we could raise the headboard. Then we looked at the options and decided that Sleep Number's was the one that we wanted. I did the purchase over the phone and everything was fine. I did most of my research online and then talked to the guy on the phone at the closest local store. They had the base and mattress on sale and I called them because I won't be able to get there before the sale ended. Everybody was nice. The delivery people were nice and quick and they didn't leave a mess behind.

I needed a bed and got one from Sleep Number. I've had it for about a year now. I got just the mattress from them and built my own frame for it. The sales representatives were very helpful and helped me pick out a good bed. It went really well with the delivery team. There were two people that came and set the bed up for me, and they did a good job. They set up the password for my bed. I'm enjoying my Sleep Number bed a lot. It's a huge upgrade from what I had before. However, the only thing I shouldn't have bought was the Sleep Number IQ thing because I paid the extra money for that, but I barely ever use it.

We've had our Sleep Number for about nine months and we love it in comparison to our old bed. There were only two people working in the store when we bought our Sleep Number and it happened to be really busy that day, so we had to wait a really long time. They came and had us try out a couple of beds, then they said, “Go ahead and decide and we'll be right back. We're gonna help the next customer.” We must have waited almost 45 minutes for them to come back to us and do what we needed to do. But the delivery guy was excellent. He not only broke down everything that they said in the store, but he also showed us how everything worked and how to adjust the bed. He was overall really polite.

I bought a Sleep Number bed a couple of years ago. I had some health issues which is I why I chose them, and I would buy another one. Their sales reps were good but they don't leave me alone. Then the installers came in, did their job, and left. I love the bed, however, it seems like it's losing a little bit of air so I have to keep adjusting it.

I've heard from other people that have had Sleep Number that it helps them with their backs. So, we decided to go with them and get one of the adjustable frames plus a set of sheets. I walked in the showroom and the sales professional got me on that napping thing and then we talked about it. He gave me a quote and I went home. There was no pressure at all to buy it right then and there that night. I called a couple of other places with a few things on mind. A couple of days later, I went back in and ordered it. They came and I had them set it up. They pulled out the old bed first and set up the new one. The bed has met all my expectations. I'm getting a lot more sleep at night and I don't have back issues as much as I used to. It's been a good experience. Everything has been great.

I purchased a Sleep Number bed, and I've been using it for a year now. l love it. It's a nice bed. The Sleep Number sales representatives did a good job. The only negative thing about the installation is that the installation people showed up five hours later than we thought they were going to. They were scheduled for 2:00 and then it was 7:00 that night when they finally got here.

The delivery guys were good. However, I was a little bit uncomfortable with them speaking Spanish. Both of them could speak English so if they're in an English-speaking house, then speak English 'cause we don't know what they were saying. And one of them hit my door jam and split it. I purchased a Sleep Number because I have different comfort zones and you can't get that in a regular mattress. My wife might like a little softer, and I like it a little firmer. We weren't going to buy a king but we decided to go with it because we wanted the separate head adjustment. The only downfall about that is I feel that the middle has too much gap between the split and I can slide my whole hand right down through.

We wanted a bed so we got a Sleep Number and it has been fine. We don't have a problem with it and we're waking up without back aches. I expected to get two remotes and only getting one was disappointing. After checking with the store, they said the bed only comes with one. The demonstration bed, however, was set up with two, so it was misleading.

We wanted to get a Sleep Number because my wife has rheumatoid arthritis and she thought it might help. So we went up to a Sleep Number place in a mall and we bought all the bedding. But since then, people have been buying those beds in another place but the price is always way less.

We needed a new mattress and we wanted one that was comfortable and adjustable. The Sleep Number sales reps had us lay on the sample bed and mapped out what number we should sleep in. Then they went over the pillow selections and they went over everything that would make it more comfortable and less painful to sleep. Also, the delivery guys were great. They helped me move the old bed into another bedroom, which was no easy task since that was a Tempur-Pedic mattress that weigh about 4,000 pounds. Overall the bed seems to be working fine and everything the rep said came true. I’m happy with the product and I feel great about it. The product seems to be working just as advertised, which people don’t get very often.

I've had a Sleep Number mattress for 15 years but that didn't have any hydraulic stuff in it. So I figured I'd give another shot and this new one has individual heads and foot that raises. However, the split headboard is not for cuddling. It isn't split all the way down the middle but when I get it down a third of the layer, it's like there's a hole there. Also, I bought two sets of sheets when I bought the bed and they charged me 250 for a set and that's a lot of money. I think their sheets are overpriced.

I have two different beds with Sleep Number. I had a single bed that I purchased four years ago. I liked its flexibility of moving the head and feet up, and also increasing or decreasing the pressure because I have health issues and that really have come in handy. I'm getting married and we wanted a bigger bed. I got a king size bed and also the sheet set where the bed base is together and the top is split. However, I'm not thrilled about the quality or pricing of the sheet. They're all pricey and don't have very good colors. I also can't get the sheets anywhere else. Because of the style of bed, I'm limited to what Sleep Number has. I've considered buying two single sheets, sewing them and making them fit but it sounds like a big headache.

My wife and I have different tastes in firmness and softness. When we went to purchase our Sleep Number bed, the reps showed it to us and we lay down on it and tested it out. The delivery team delivered and put it together, and everything was good with the setting up. Then we moved across the country and something must have happened during the move because one of the air chambers wasn't holding any air. But we got it all fixed and situated really quick so that was nice. We've had our Sleep Number for close to a year now but I'm still struggling to find a happy spot with it. It hasn't been an easy task for me and it's been pretty tough. I don't even know how accurate it is because sometimes I take it all the way up to 100 or all the way down to whatever the lowest it can go. There's obviously a difference but sometimes I take it to around the area where I usually sleep and it either feels softer or harder so it's inconsistent.

I have a friend that has a Sleep Number bed and he spoke very highly of it. He said that if I was going to buy a new bed, I should buy a Sleep Number as well so I bought one. I think I couldn't sleep very well if I didn't have a Sleep Number. Truthfully, I sleep great now. But I wish it didn't turn down so much. My girlfriend and I each have our side and she likes hers lower than mine. So, it'll be nice and firm on my side. Then, I'll roll over and fall in a hole and it's tough getting back out. But other than that, I would recommend this bed to everybody.

Our bed has started to deteriorate over the past four weeks. We purchased a new part and was sent another part to try. Neither fixed the problem and the next step is to purchase a $700 part. Since we paid over $2000 for the bed seven years ago, this seems extreme. I am going mattress shopping tonight to replace this bed. The warranty was not explained properly--we thought the bed was guaranteed for 20 years. We will certainly not purchase another bed from your company.

Took time off 3 separate dates over two weeks apart and each time they canceled the delivery day of or day before date given. WE would NEVER trust this company again.

I've had Sleep Number products in my home for six years. I'd purchased a Sleep Number product before, so I just walked in and said that I wanted to try a couple of things. I already saw a deal online so I knew what I wanted. I got a mattress and liked the ability to adjust the firmness. The delivery team delivered the mattress I purchased, but didn't set it up. I did that myself and that was fine. I'm enjoying my Sleep Number mattress very much. All in all, I had a very satisfying experience with them.

We needed a new bed and had heard from someone who has it that Sleep Number was pretty good. We went in and they had us try out one of the beds. We tested it out and tried the different settings then we went over the products that they offered, and then we made a selection. We had a pretty good idea of what we wanted and then they guided us through. We bought a king size mattress and base. They delivered our purchase and the experience was good. They knew what they were doing and got it done pretty quick. They got it all setup, went over how to use the controls, and took all the extraneous trash away. We're happy with the bed and it seems to be working well so far. I don't mess with the settings very much.

I bought a Sleep Number bed for my wife and I 10 years ago. I bought it because it was supposed to be the best thing ever. I must admit, the first couple of years were pretty good. Unfortunately it didn't last long as the memory foam top lost its memory and we found ourselves sleeping in two shallow "ditches". I contacted the store we purchased it from and went right to Sleep Number customer service only to be told that there is nothing they can do. They told me that there wasn't any defects with the bed and that they refuse to do anything! Their 20-year limited warranty must be so limited that they are allowed to just say "No, we won't fix it!" and they are covered?

Dealing with the Sleep Number sales rep has been really good. I've had it for around nine months now and I sleep a lot better with it. It's really nice that it can be adjusted.

What a awesome experience. Our second Sleep Number bed and I couldn't be more pleased. Highly recommend. No more pain and we sleep like babies. Customer service is perfect and the Winter Soft sheets are the very best. You get what you pay for and this company won't let you down.

On 12/29/2016 I purchased a Split Sleep Number bed and set-up the schedule date of delivery to be on 1/17/2017 with the sales representative, and that process went well. On 1/6/2017 I contacted the store where I did the purchase and spoke with the store manager Barbara, and communicated to her that I needed to change the home address of delivery to the new address. She went into the system and changed the new location where the Sleep Number bed was going to be delivered. I repeated myself that the date was going to remain the same, but only the address was the one that needed to be changed. Barbara, confirmed and repeated to me the new address where the Sleep Number bed was going to be delivered and that the date still remained on 1/17/2017. She also informed me that someone would contact me to confirm my delivery, but I never got the call.

I bought a Sleep Number from the Altamonte Springs, Florida store and was told by sales representative that if I did not like it I could return it and the only money it would cost me is the set up fees. I specifically asked about returns. Which would have been $175 + tax for set up and 175 + tax for return. I even asked twice and repeated what he told me in order to make sure we understood each other. A friend of mine met me there as they were buying their 2nd bed because they loved the one that came with their camper so much. I bought an ILE Labor Day weekend. With it I bought a pair of pillows and a mattress cover. Total charges $3005. I financed the bed as they offered 0% interest for 24 months. I took their financing. Big mistake.

We love our Sleep Number bed. We've had it for a year now. But periodically my husband’s remote doesn’t want to work and if he moved a button, it will move me and we can’t get it to switch back over, which is not very convenient. But other than that, no big deal.

This is our 4th purchase of a Sleep Number bed after a 2 year hiatus with another brand and type of mattress. That says it all. We have been happy with every purchase even getting ones for our son and daughter. This time we have really upgraded and can't wait to experience our new bed. That 2 year gap was miserable, glad to be back :)

We had a pleasant experience with shopping for our Sleep Number bed. The salesman Wess ** was very knowledgeable in showing us the beds and answering all of our questions. We got a setup date quickly. We have been very pleased with our experience. We would recommend this store to other people.

Me and my husband were sleeping terribly so we decided after 7 years of talking we'd get a Sleep Number bed. We went into the store and everyone was very hospital. The bed we tried in the showroom was super. So me and my husband said "let's do it." So now we owe 7,000 for a piece of crap. My neck hurts, my back is killing me and so is my hips. My husband said the same his neck and shoulders are killing him too. So some nights we are sleeping on the sofa. This is the worst buy ever.

We remove the top cover to our Sleep Number about every 3 months to reposition the center divider that will not stay in place. Just opened it up last week and I have mold growing under the foam on top of the air mattresses. Sleep Number says "send us some pictures and we will get it taken care of." Called tonight and representative tells me it's oxidation not mold. Well sorry this is black spots, big black spots and they are starting to transfer to the air mattress, and every time I open it up there is more. This bed is only 5 years old and after seeing this way overpriced. So much for them telling me they will take care of the problem, so much for a 20 year warranty.

Their sales representatives were not too pushy. My Sleep Number bed is 1,000% better than my old bed and I would recommend them to a friend.

Thank you for showing me the Sleep Number system. I was very pleased with the salesperson's support in helping me find the right sleep system for me. I plan to purchase my bed in the near future. I hope that the sheets will be discounted or free because after you invest over 5,000.00, the first set of sheets should be complimentary with such a purchase.

I've owned this bed for 25 months. I've never called their support phone number without holding in excess of well over an hour. I just spent 94 minutes on hold only to be told I would have to call another number. If something breaks (like the electronics control box-$ 1589.00) replacement parts are way too expensive. Save yourself a lot of grief... Don't buy one!!

We have had our VERY expensive bed for about 4 days now, and have had nothing but problems with trying to use the app for controlling the bed. It keeps saying there is no bluetooth connection. The reviews of this app are not very good. One would think that after spending thousands of dollars on something that a complimentary 2nd remote would be happily provided. But no. This is just poor customer service. The app is not reliable, and in the middle of the night when you just want to adjust something....who wants to get up and walk around the bed to get the remote? This is just stupid.

I've been using my original Sleep Number bed for 10 years now and it's still rocking and rolling. My wife said she wanted one. She insisted on it and she hates sleeping on any other bed. All their sales representatives have been perfect. Every time I go there, they have been very good and worked very hard to get me the best deal that they possibly had at the time. Then recently, I bought another one for my aunt. She was 90 years and they treated her extremely well and spent a lot of time with her getting exactly what she needed so I was very happy with that. They’re very knowledgeable and they don’t have to be pushy. I’d recommend Sleep Number to a friend.

We've had our Sleep Number bed for about two years now. The bed that we got is of good quality and I think it is much better for my husband if I compare it with our previous bed. I would recommend Sleep Number.

We've purchased a bed from Sleep Number before so about a year ago, we decided to buy one from them again. Their salesperson, the delivery team, and the bed have all been great. I would recommend Sleep Number.

Our Sleep Number bed has been a headache since we bought it three years ago. One of the air bladders and the motor for the vibrator went out within the first year. Those were replaced under warranty. The motor that raises and lowers the bed went out. Parts were covered, but it cost $200 for a technician to replace them plus shipping. The same air bladder plus the foam on either side and the head of the bed has collapsed and you feel like you're sliding off the bed now have to be replaced. Partial warranty, but shipping. In addition to the initial cost, this bed is costing us approximately $300 a year to maintain. At some point, it won't be worth paying for replacement parts! We've been very disappointed in the bed. I was looking forward to a comfortable bed... I got the opposite plus expense!

My Sleep Number bed which I got from their newly opened store near my home is excellent. It's a lot better than my previous bed. I had a good experience with Sleep Number. Both their sales rep and delivery team were good, too.

After several more phone calls and social media posts, they bumped up the delivery to the following Wednesday as well as offered a free set of sheets for our trouble.

I am very satisfied with my Sleep Number bed. It is better than the bed that I had before. There was just a small issue during the delivery. One of the guys couldn't make it that day so we had to find substitutes. But after all was said and done, it ended up fine.

Great sleep and comfort and the sales and delivery team they have were top notch. This is my second bed. The first one I had for 13 plus years. How's that for a bed? And the price is worth the bed bar any other product on the market.

My Sleep Number queen bed and frame cost $5,000+. After 2 years, the side I sleep on has sagged. You cannot rotate this mattress. So I went to website for solutions (raise your sleep number to 100?) and also called when their solutions didn't work. (They referred me to their website.) OK here's what I got from their website, put a vacuum nozzle on top of the mattress and "suck it up". Needless to say I felt like a fool and do NOT recommend this product to anyone.

We bought our sleep number bed last year. From day one we fell in love with our bed. We spent so much money trying to find a bed that could satisfy both of us. We sleep so comfortably. We will never buy any other type of bed. We have told all our friends and family about our bed. So far 3 people have purchased the bed based on our positive experience. Everyone of them told us thank you so much for helping them get the best night of sleep of their life. Our only regret is we should have got the king instead of the queen.

I've had Sleep Number for over a year and it's much better than my old bed. We spoke to their sales representative kind of into the evening and they were a little short-staffed. But the delivery team was fine. The one thing that I would complain about is when we ordered, we asked about it being able to be attached to another headboard. We were told yes but not told that we needed to order a $50 kit to attach it. And so when it came, it didn't have that and they didn't have one on the truck. Sometimes, they said, they keep carrying them. For the price of the bed that we paid, that should have been a given that it would be included. I was not happy about having to fork another $50 and wait for that.

I first heard about Sleep Number from my parents and I've had their bed for six months now. Sleep Number's sales professionals were good, and the delivery team was in and out quick. I like the bed. We bought pillows too and I got 30 days with the pillows but they send them two weeks ahead of the bed. So by the time I get the bed, I can't return the pillows.

My Sleep Number bed is ten times better than my previous bed. Though we already knew what we wanted when we came into their store, their sales rep was helpful. The bed is still working good so everything's fine.

We knew we needed a new bed and wanted something that raised at the top. We didn't look at anything else other than Sleep Number and got the mattress, base, pillows and bedding. One of the controllers went bad. I had trouble programming it but they got me through that on the phone. One-half seems to lean to the right a little bit more than the other. I just gave it a push to the center and it seems to stay for a while. Overall, we're good with them.

I wasn't particularly happy with Sleep Number. We had one, which we liked, in Ohio but we did not bring it down with us, so we wanted to get another one. We selected the features we wanted and discussed it all. We were given a price which we agreed to and signed a credit agreement letter. But I suddenly discovered that the price quoted to us was $1500 shy of what it should have been. I wanted to rip up the credit agreement letter because I didn't need the credit line at that point and just say no to the whole sale. But they said that the credit agreement was in place and they had already set it up. They couldn't do anything about it. I stuck out, dragged my wife with me, complained and said I was going to talk to the Attorney General about it. I was going to file a complaint.

The Sleep Number is way better than my old mattress. I like my bed to be a little harder and I like that I can adjust the Sleep Number bed. The other mattress just ain't doing that. I got to go with one level and that's it. The sales rep was also very good.

Our old bed doesn't compare with the Sleep Number. It's much better and it works great. Their sales representative was very good.

Sleep Number's customer service is not very good. Our bed's losing air, it's going down to zero, and instead of someone coming out and troubleshooting what is wrong with it, they're telling us to do all this different stuff to troubleshoot as to what could be wrong with it. After I paid all that money for that bed, I feel like someone should come out here and figure out why it's not holding air. But aside from that, the bed is pretty good.

I got my Sleep Number six months ago and the delivery team was very good. The bed is okay and I just paid it off today.

I like to raise my Sleep Number because I like to read in bed. My son and daughter-in-law went to a State Fair and they told them that I had a Sleep Number, then I got a $100 gift certificate to use because I had them as a company, but I haven't been able to use it yet. Nevertheless I'd give Sleep Number a very good rating.

I recently had the pleasure of exploring the Sleep Number store in Milford, CT. Patsy ** was my salesperson and she was both lovely and an expert. I'd researched several beds and sales online and I tried several beds in the store. I also asked many questions because my funds are limited. Since I'd been the victim of a June 2016 car accident I asked my physical therapist, Joel **, what he thought of SN beds & he said he's owned one for 12 years and highly recommends them. I chose a c4 bed with dual air chambers & a flex fit 2 adjustable base & a remote.

On New Years Eve I purchased a Sleep Number bed and have been looking forward to it. I had it scheduled for a morning or afternoon delivery on Jan. 12. Today I found out it's going to be delivered between 6pm and 10pm. In my world this is not morning or afternoon and I will not be there to take the delivery. When I talked to them they were a little rude about it and told me that now I have to wait another 2 weeks and that they never commit to any specific part of the day, even though I can not do night time deliveries. While I have someone helping on resolving the issue, I am considering just cancelling the entire order because the delivery service refuses to work with me on doing a morning or afternoon delivery even though I am paying for the delivery. I hope this issue can be resolved and that I won't have to wait another 2 weeks for the bed, but for now, I have not had the best experience with the delivery service for this company.

2-sets of sheets since we purchased our bed on 3/5/2016 & they are TERRIBLE. TEARING right at the seam - end of the split top section. I WILL NEVER PURCHASE ANOTHER SET OF SHEETS FROM YOUR CO. of $374.99 of putting a price of that on your sheets. Shame on your Co. If you want a picture of both sets, I would be more than happy - ashamed to send them to you. I am going to try to find someone to do some heavy duty patch work on them so we can continue using them.

All my friends got a Sleep Number bed so I got one, too. The store is okay and the service that they provided including the delivery was also okay. The bed is very good but my husband says that the bed is not comfortable which I don't understand. 100 is still too soft for him.

We got the base which is a split king. You can raise the bottom together but the top goes up separately. If I had realized it at the time, I probably would have gone with two twins side-by-side instead of the split king because the split king is very hard to find sheets for. We got the split king so you could move up independently but the bottom comes up all at once. So, finding sheets for that type of mattress is kind of problematic. If we'd done side-by-side twins, it probably would have been a lot easier.

Their sales reps were very good, I enjoyed them. Their installation team knew what they were doing, and they were in and out quick. We have two Sleep Number beds and they're both really nice. We've been using the newer bed for six months now. It would be nice if we'd be able to buy sheets in the store instead of having to order them, but it's not a huge deal.

It hasn't been quite a year yet since I bought my Sleep Number bed. The sales professional was fantastic. The bed's quality is very good. It's much better than my old bed, a lot more comfortable and I don't have this problem I had before.

We got a Sleep Number last summer and I love it. I haven’t had any trouble with it so far. We went to the store in Eugene, by Valley River. Their sales people were really helpful and their delivery team was good.

When my parents moved into a retirement community, I took their old Sleep Number and slept on that for a good 15 years until finally, the motor got bad. I then went and bought a new one. The sales reps were great. Also, the delivery guys were pleasant and efficient. They came right when they said they would and got everything set up and it was a very easy experience. I love the bed's quality.

My Sleep Number bed is going on 12 years now. In comparison to what I had before it, it's way better. I would recommend it to a friend.

For the fact that we could have two different options for the people sleeping on the bed, we decided on a Sleep Number mattress and set it up ourselves. Overall, the product's quality has been very good.

I’m not the best sleeper and I was hoping that Sleep Number would make the difference. For $10,000, every time I lie in that bed, I think, “How the hell did this cost that much?” I actually have a bed in my motor home that I sleep in better than the Sleep Number bed. I’m not bothered but not overly enamored with the Sleep Number. Also, the sales agent didn't show me how to run it quite as well as they should have.

I got the very base model of Sleep Number. I like it that I could adjust the bed even after buying it. I put it together myself and it's very easy. On the other hand, it's like a glorified air mattress although it's comfortable. I set it to 35 and because I don't have it on high puffiness or firmness, it sinks in. Since I only got the base model, I didn't have the filler thing on top which would have made the bed a little bit better and not seem like in a hole.

Sleep Number would not replace our moldy bed a few years ago and sent us replacement parts instead saying these new parts will prevent mold. It's moldier than ever. How am I suppose to sleep on this? It's sickening. Will warn everyone I come into contact with to stay away from this company. They do not stand by their product. They only want to replace parts instead of doing the right thing and refunding customers.

My husband had some back issues on a regular bed and everyone told us to get a Sleep Number. The salesman was polite and knowledgeable. We live in an R/V but we got the regular at-home version as our R/V can accommodate the size of the bed. Their team delivered the bed and installed it. They all gave us good service.

Adjustable comfort is great, being to raise head makes it so adaptable, king size you can spread out. Our dog even loves it, all of the time now, which he never did before. Wants us to put him up on the bed. So all three of us love the bed.

Great product. This bed is amazingly comfortable. Delivery/set up personnel were quick, professional and very careful with the product. Customer service follow-up was prompt upon completion of delivery. I would recommend this bed!! Purchased from Sleep Number Store in Columbia SC.

We had a Sleep Number many years ago and I have very serious back problems. Sleep Number is far better than previous beds I've used and I know it would help me more than any other type of mattress. The sales staff couldn't have been any nicer. They showed us different beds and explained how they're made and how they work. Then, the delivery team set our bed up for us. I am not disappointed a bit. I had a friend call me this week and ask me about it, and I told her it was the very best.

We've had our Sleep Number bed for about a year now and it's better than our previous bed. Though the sales rep who we worked with wasn't very knowledgeable, the quality of the bed is fine. I would recommend Sleep Number.

Their sales rep and delivery team were very pleasant and we love the quality of the bed. We've had purchased a bed from Sleep Number before our more recent purchase which was last year.

My Sleep Number bed is working out pretty good and I'm glad I made the purchase. I got it 5 months ago and have already recommended it to people. It is better than my previous mattress because it's adjustable.

The sales rep was a really nice guy and I'm glad we got the bed. My wife really loves it. It is better than what we had before. We can adjust it pretty good. I'm old and I have trouble sleeping. It's hard for me to get comfortable. I put the bed in different positions sometimes and it has helped a little bit with the comfort level.

We took our time looking at the Sleep Number bed because of the significance of the purchase and the sales rep was good the entire time. Our interaction with him was very helpful. The delivery guys were very quick and efficient. Everything went well. The bed is an improvement over anything we've had in the past and both my wife and I really like the bed. We've just got back from vacation and look forward to getting into our Sleep Number bed .

The salesperson from Sleep Number was great. The bed was delivered to the house and we set it up ourselves. It was what we expected and we have no problems. I've had my Sleep Number for about a year and like it better than our previous bed.

The sales representatives at the store were knowledgeable and answered all of our questions. My wife and I were having trouble sleeping. We got the base that raises the headboard and footboard. The delivery guys were very efficient. Our Sleep Number is very nice and we love it.

Our old bed was fairly worn out. My wife and I were looking for a change and we thought that the Sleep Number, given our differences in comfort, would be a good choice for us. We checked it out at the Sleep Number store and liked their bed. They were short-staffed so, it took a little longer than it might have but we got adequate time to test out the beds. They answered all the questions and did a pretty good job. They happened to be on sale as well. We're very happy with our Sleep Number. It eliminated the snoring issues by changing the angle of the top part of it. We'd recommend it.

I got a Sleep Number for a gift. The sales rep was awesome and professional. He knew what he was talking about, directed us, and answered all our questions. The recipients of my gift said it's working out really well and they don't have any complaints on it. Everything went really smooth and I've tried recommending to people already.

We got the Sleep Number mattress and the base and the sales reps were very nice and helpful. But we're not happy with the quality and I cannot see where it's any better than any mattress we've ever had. I can see indentions in the part where my husband's and my butt is. When I called and talked to a rep they told me that a lot of people round up the number to 100 in the mornings and then put it on their sleep number when they go to bed. I've tried that and I can't see a lot of difference. We're dissatisfied with our experience. I sleep on 85 and my husband on 65 and it's not what we thought it was going to be.

I have a Sleep Number bed which I really like. When my wife was helping her mother buy a new mattress I suggested they try the Sleep Number. They asked the store if it was the wrong bed can it be returned, they were told yes. They stated the return policy and the bed and adjustable frame were purchased. It turned out after 30 days that it was not the correct bed for her, no worries it's returnable Right? Yes the mattress is returnable but not the frame, of course this wasn't mentioned at the time of purchase. I can not in good conscience recommend this bed because of their poor customer service. I think I will be returning mine as well, even though I like it. It's just the principle. There are a lot of other companies that make mattresses and I would strongly advise anyone to look elsewhere, as this company has proven itself as quite duplicitous.

I have a couple of friends who had bought Sleep Number beds and they liked them, so we decided to purchase from them. We got the i8 and it seems to be a good bed. My experience was great at first, but I'm not happy with follow through. The delivery team was on time and worked on it. They also made sure that I knew exactly how to work everything and ensured that all the manuals are there and went over them with me. Their sales reps were knowledgeable and courteous, but they said that they were going to contact me before the first trade was up and I haven't heard from them since then. They also told me that the person that recommended me would get $100 gift certificate and they never have. I was waiting to see how long it is going to take, but it has been quite some time now to go on nothing.

We had a Sleep Number 30 years ago and we've got a new one last summer or spring time. We talked to the salesperson about the bed and she knew what she's talking about. We like the quality of the bed and we've been sleeping on it. It works and gets the job done.

My first Sleep Number goes back 10, 20 years and what I have right now is my second. The sales rep was very clear in describing the various models. He got me the one that made the most sense for me and everything went very smoothly. The bed has excellent quality overall. Everything works. The only concern I have is that I sit on one side of the bed and it's beginning to show that the mattress is wanting to recognize my butt. So it's not as crisp on the edge as the other side.

Sleep Number is very comfortable. The only issue we run into from time to time is the lack of communication between the controller and the brain itself. It happens often. But after we unplug it and re-plug it back in, it picks up the communication. The sales representative was really good and she knew the product well. Delivery was pretty quick and smooth. There were two guys and they were good.

We were visiting Tri-Cities and there happen to be a Sleep Number store there so we decided to stop in and take a gander. The Sleep Number sales representative was very wonderful. It took a couple of weeks for our bed to be delivered, but the delivery guys were in and out in less than an hour and it was fine. We've been using our Sleep Number bed since March of last year, and I feel fine with the bed's quality. My wife seems to have the adjustment problems, though.

When we went looking for beds, we spent a lot of time doing comparison shopping and research. But it was hard to sort through all of the competing stores out there. We ordered a bed online from one of the companies that had gotten good reviews and we found it to be awful, so we returned it. Sleep Number had some favorable reviews in the places we were looking and so we went to the mall and tried it. It's great and we're very happy with it. The salesman in the store was tremendously helpful and not pushy at all, and he seems to genuinely believe in the product.

The salesperson was really good and the delivery team was great. We've had the bed for almost a year now. Compared to the bed we had before, our Sleep Number is way better. I have recommended it.

My brother-in-law had a Sleep Number so we tried it. I ended up purchasing the whole works. The sales professionals at the the showroom were real good. When delivery came, they set the bed up for me. I like the bed real well.

I got the mattress and the lady behind the counter told me I wasn’t purchasing the base but I ended up buying it because they shipped it anyway. I have the base but I use the mattress on a standard bed frame instead. The quality of the mattress is decent. They're a little overpriced for what they are but all in all, they're okay.

I was in a really bad car accident and my back wasn't responding to the standard mattress, so I had to sleep with pillows under my legs. I couldn't really walk and my old bed wasn't doing it but when I lay on a Sleep Number bed in the store, it felt so much better. The sales people were really helpful and the delivery team was good. However, I bought some features that I wish I hadn't because I don't ever use them and I would have saved $2,000. Also, the bed loses the ability to have it go up and down. And I stopped reading some user guides to figure it out. Other than that, it has really good quality and I couldn't sleep without it.

I used to have a little twin size bed and my Sleep Number is totally different. I've had it for a year now and it's a lot better. Moreover, the rep I dealt with was really nice. She helped me out a lot. I actually went back and bought a couple of pillows, some sheets, and a bunch of other stuff.

I had a Sleep Number with my ex-wife. And I've been sleeping on a Sleep Number bed for about five years now. However, a couple of days ago when it got really cold, we thought that the bed had dropped in pressure. We checked their numbers and they were roughly the same as they were the last time we saw them. I looked for the procedure for correctly filling the bed on the net and I didn't see it jump off the page at me when I went to their web page. The quality of the bed's fine. But they're pretty expensive all in all, especially when people are gonna add some foam to the top of it. I went with the cheapest one and just added my own foam because of that.

Excellent quality. Compared to my old mattress, my Sleep Number is firmer. I can make it firmer if I want to or softer, so it's very nice. The sales professional was very good and knowledgeable, and he helped me a lot in getting what I needed.

I’ve had the mattress for almost two years and the frame for about a year. Sleep Number's high-tech air mattress is better than my previous one but it's not as good as I expected.

The sales team was very knowledgeable, friendly, and helpful. We got the Sleep number bed delivered to our home, but we set it up ourselves. Instructions were great and our sales rep talked us through prior to that. They said it's about four steps and we should be able to handle it. It's very straightforward. Quality-wise, the bed is great. We probably should have gone up a model or two to have a little more memory foam or a topper to it. But it's a nice mattress. I like the adjustability of it, but we need a little bit more padding on the top, and then the straight air bed.

I've gone through a series of mattresses and those haven't lasted more than seven to ten years. I also wanted something that I could adjust the comfort and the firmness, so I got a base and mattress from Sleep Number. The delivery guys came on time, set everything up and walked me through everything. It was great.

Sometimes, I sleep well on the Sleep Number Bed and sometimes, I don't and I've tried to adjust on it. My wife seems to be having more problems than myself. She seems to think that it's uncomfortable. Once she lays on one of her sides, she feels there's something different there. But all in all, our experience with them went well. Their sales and delivery team were nice.

A friend of mine had a Sleep Number bed and recommended it. I got myself their basic model. The sale rep was friendly and informative. I had it delivered and somebody else was here to receive it. They told me the delivery people did a good job. Overall, I had an enjoyable experience with them.

A couple of our friends had the Sleep Number mattress and they were very pleased with it. My husband and I had a very good mattress but it was too firm for me and it was good for him. So when I was talking with my friends, my girlfriend said that their Sleep Number was terrific for them because she had the same issue that she likes a little bit softer and her husband likes a little bit firmer. I talked to my husband and when we're ready to change our mattress, we went to the store and we're very happy with the demonstration. We took a little time to think about it but we went back and purchased the mattress.

We've had a Sleep Number for many years. We upgraded to a Split King which is bigger and a little fancier. We love both of our Sleep Number beds and we're very satisfied. The people at the store were helpful and I wouldn't hesitate to recommend them, either the store or the product.

The comfortability of the Sleep Number mattress made me purchase it. The mattress is not as good as I thought it was going to be, but overall my experience with Sleep Number was decent. Their sales professionals were excellent and the delivery team was great.

We've had a Sleep Number for 15 years and we loved it, so we decided to stay with them and upgrade to a better one. They had a booth at a show that we went to and we talked to the people and decided to go and buy one. It has all the bells and whistles and tilts up when watching TV. The feet also tilts up and it has the vibrator in it.

When I started researching mattresses, I found that if somebody rolls over with one of the foams, the body is still indented, so they're going to have to wait until it flops up until they get a new indented shape. And that's what I didn't want. My fiancée has a bad back and when I got the Sleep Number, she loved it. I wasn't really impressed until I pulled my back out. I pulled a sciatic nerve of my back, and I realized why I bought it. When I got into bed, I could adjust it to where I am comfortable and now, I'd normally sleep at 95. When I first pulled my back, I was down to 75. I bumped it up a little each time and my back was getting better, so it worked. Delivery was fine although they didn't take the old mattress which kind of upset me. But the trash men took it. I talked to a friend of mine yesterday who has one of those foam beds and he's going with Sleep Number.

I had a bed from Sleep Number before and was very satisfied with it so I got the same bed I bought before. I had excellent interactions with their sales professionals and the delivery people were nice and on time. I own two Sleep Number beds now and am satisfied. Sleep Number is a good company. It's well-run and the pricing is fair.

Due to my wife's back problems, I bought a Sleep Number. The sales reps were good and gave a lot of good information. We knew what we wanted and they were able to steer us based on what we wanted. It was not a pressuring or pushy sale. The delivery team went great. They were on time and even left early and cleaned up after everything. The bed works well and when one of its motors went out, somebody was sent out to fix it. Given the opportunity, I would probably go back.

I've had my first Sleep Number bed for about 12 years and it was old and just flat. I wanted to be able to move up and down the bed and change positions so I bought a second one. With this new one, I'm able to raise the back and the feet. The bed is great except for the controllers that have terrible quality. The controllers are very fragile and Sleep Number redesigned them but they come apart all the time. Other than that, the Sleep Number people are pretty knowledgeable and the service has been excellent.

I was in search of a bed that was not only overall comfortable, but would help prevent an aching back. I read some reviews on Sleep Number and decided to give it a shot. I went to the local distributor and the salesman was very informative. He answered every question that I had. I decided to have it delivered and I set it up myself. Very easy. I've had it over a year now, and mornings are now ache free and refreshing!

We had a Sleep Number bed before but it was a queen size so we wanted to get a king and also one that we could have controls on the two sides. But we were in the process of buying a home so we told the rep that we were going to make the purchase in a month and he was very helpful. He gave us his card and we contacted him when we were ready. He made the order over the phone and everything was wonderful. The delivery team was excellent too. I have two babies and they told me to handle the kids while they are taking care of the delivery. They were done in 15 minutes. All in all, Sleep Number's quality and comfort is the best. Whenever I go somewhere else, I miss my bed at home. We recommend it to people all the time.

I’ve used Sleep Number for years. It's been 20 years since I bought my first one. Their sales and delivery teams were terrific in all instances. They always are.

We moved from Tampa, Florida to Arkansas and I had ordered a Sleep Number there because of the firmness that I needed for my back. Since we were going to move, we waited until we got here and then we reactivated the order. We went through the different beds in Tampa and the bed I bought was the better bed for me in the store. However, it is not anything like the way it should have been from the store. It has lumps in it and it is sagging where our bodies go. It also took forever to get the bed out here. The delivery people set the bed up and it was like an act of God to get them here to even put the bed up. I was under the impression that this thing was warrantied, but the longer I have it, the more I pay for them to fix this bed. It's not holding up the way I thought it should and it's not worth what we paid for them. One of my sisters got one and she's going through the same thing.

I was hoping for a more comfortable night's sleep and my husband really wanted a Sleep Number. Their rep was wonderful. She didn't have the pushy salesperson technique which drives me nuts. She was very personable and knowledgeable. We scheduled home delivery and their team was on time and had everything set up quickly. That was nice because my husband and I had to get back to work.

I only had one problem. When Sleep Number delivered the bed, they wouldn't put the headboard on which I didn't buy from them. So I went up to Sleep Number and they told us that they were not responsible for putting that on there. I told them I want to put the headboard on there, and they put the brackets on. But they didn't explain they won't put the headboard on. I took that for granted and that was my mistake. Plus, the delivery was supposed to be at noon time. Then, they called and set it at four o'clock. Then, they called again and said it’d be 6:00. Then, they called and said it’d be 8:00 but they showed up at 8:30 when I was ready to go to bed. That was the worst delivery.

I've had our Sleep Number bed for a year now and it took a while getting used to it but it's working fine. It's very expensive but it's a good bed. On the other hand, something is weird in the middle. I'm 130 pounds and he’s under 200 pounds, but the middle sinks and if I face the center it feels like I'm facing down.

The Sleep Number's sales representative was very helpful and we got to test all the different features on all their different beds. So it was a good experience overall dealing with him. My husband also had nothing bad to say about the people who installed the bed. I like my Sleep Number a lot better than my old bed.

I went to the store and the sales reps gave me all the information that I require. It was amazing. The delivery guys called me before they arrived, and they helped me with everything on it. I really love the bed. I even bought another one for my son and it’s good. But I have some issues right now because when I put the bed on the correct number, I feel so soft. I am not sure what happened, but I feel something is strange. Also, somebody called me to say that I receive a gift because I recommended Sleep Number to somebody else, but I never received anything.

I broke my neck in 2005, had back surgery and have a titanium plate in my neck so I thought of buying a Sleep Number bed. The sales rep seemed helpful and I bought the one that has a plastic base. I love the bed and I’ve told my dad it’s the best bed in the world and that he should get one. The wear and tear on the bed is great too. Some nights, I make the bed firmer and some nights, softer. But I'm so frustrated and irritated with the software. The controller and the software are not user-friendly. I have the software that monitors my sleep, but it's not working and not telling us what our sleep pattern or status is. It says that the device is not connected. I've tried powering it down and doing everything that the online forums say and none of it works. Also, every time I tried calling the Sleep Number team, I never get through and I'm always on hold for two hours.

My husband and I have different preferences. When I came into the store, I already knew what I wanted and the sales guy scheduled the logistics. The delivery was nice and smooth. I like the flexibility of Sleep Number as I can adjust things. I will recommend it because it met the criteria that I set out to achieve.

We were looking for a new bed and we've heard a lot of good reviews about Sleep Number, so we purchased one. However, when we bought it at the store, we seemed rushed into picking a bed. We were the only customers but the sales person seemed like he wanted us in there, buy one, and get out. Also, the delivery team wanted to come and deliver the bed the next day since the roads were crappy on the day the bed was supposed to be delivered. However, we have waited for half a month already and I have torn down my other bed. I wouldn't have made the guy come if I haven't done that. He kept calling and he didn't show up until 9:30 that night. The bed is nice but it's a lot of money just not to be comfortable.

My sister purchased from Sleep Number and highly recommended them. When we bought one, the sales reps helped us make a decision and showed us how it worked. I got a queen size mattress which has excellent quality. Overall, Sleep Number was very professional, courteous and easy to deal with. It was a very good experience with them.

We had a Tempur-Pedic and over time it sags in the middle, so we wanted a good mattress, but we didn’t want the foam ones that were going to make the dent. We then bought the Sleep Number since we thought that it would stay firm and stay in shape, and it has. We had just moved to Oklahoma from Maryland. So, we purchased our Sleep Number bed from a Maryland store down at White Marsh Mall because there aren’t any stores around here that carried it. I wanted to try it out in the store. I went through and tried all the different ones out, and the salesperson was very helpful explaining what the difference was between the different models. And then, I ordered it and they brought it to Oklahoma. The two guys who delivered it and set it up were awesome.

My doctor told me about Sleep Number because when I was going through chemo, I had bone problems and they recommended that bed and a hot tub. It's the best thing I've ever laid down on. I had all different kind of mattresses before but I didn't get the thing that raises me up and down which I love. Also, the little girl star that took care of me at the store was sweet as a bee.

The quality of our Sleep Number mattress is great and we like it. Our experience with them has been easy and good and I'd always speak highly of them. The sales guy from Sleep Number was very informative, too. We've recommended Sleep Number to two other people who have gone and bought one.

I was tired of back pain and got a Sleep Number mattress. The sales reps were knowledgeable and helped us out quite a bit. Delivery was basically a drop off and I put the bed together. Assembling it was straightforward. The quality of the bed is decent and it has greatly reduced my back pain.

We went to look at the Sleep Number bed and my husband ended up buying it. My husband was injured in the service and the bed helps the pressure on his leg. He likes the bed and sleeps on it. He would buy another one but I wouldn't. I can't roll over in it.

We have had a Sleep Number bed for 20 years. We got the top part split in our Sleep Number bed so the head adjusts differently. All in all, our interactions with their sales reps and their delivery team have been good and I've recommended them to a few people.

The Sleep Number we have now is much better than the last one. With our old Sleep Number bed, the difference from side to side is noticeable for whoever is the heavier person. But this time, because we bought the movable, we ended up sleeping in two twin beds. The only downside is that it makes it hard to have the full effect of the bed if one's a little up and the other's a little down. Sometimes, we're in the bed but no number is changed and we would want them to be contiguous.

I'd heard from a couple of different friends that they really like their Sleep Number, the way they could adjust the firmness of the mattress. We bought one at the beginning of this year and it was a busy time of year. The sales representatives did their best to give us the time that we needed. We could have gotten some better prices because I see some other types of sales and I've seen that other people had managed to get the queen size mattress for a lot less money.

I ordered a king size down comforter for my son and daughter in law for Christmas. A twin arrived. I immediately contacted Sleep Number through e-mail. After a week and no response, I called the customer service department and was told that I had only ordered "half of a comforter." The website is not at all clear about this so I said I needed to return it. I was informed that they will do an exchange on bedding but no returns (something about it being bedding - but I couldn't figure out the difference between taking it back on an exchange versus taking it back).

I live 45 minutes to an hour from your nearest store. The professional was very helpful in her explanation of your products. This was my first time in one of your stores. I did not feel that I was being pressured. I do feel that there should be an incentive of some kind for cash paying customers.

Your customer service lady knows more about the equivalence of my I9 bed than your in store salesperson. Am now really confused. Since you make an I8 and an I10 I needed to know the equivalence of the one I have. I got two different answer and with the cost of the bed, I wish your sales people knew what they were talking about.

My parents have a Sleep Number and they really enjoyed it, so my husband and I got our bed from them as well. The people at Sleep Number were very nice. They were helpful and made sure we got what we needed. Being able to change everything and move up and down was really convenient and helpful as I was pregnant at the time. So far, our Sleep Number bed is holding up nicely.

I got a mattress and a base from Sleep Number which was what the sales rep recommended. I got it delivered and put together but when I moved and had to put it together myself, it was pretty easy. I love the bed and I recommend it to everybody at work.

We were needing a new bed and heard that Sleep Number beds were pretty good ones to purchase. The sales rep was very good - very informative and friendly. It was a very easy experience with Sleep Number.

We already had a Sleep Number bed for ten years. Then we purchased a mattress and a base. The delivery team did everything in the time frame that they said they would do it. They were courteous, clean and everything I could ask for. They've been consistently good about any time they brought or exchange products for us. The last bed we got had two controllers. But I was a little perturbed with them because we bought a new bed and we only got one controller. It seems to hold its adjustment fairly well so we don't use it that often. Other than that, they were great.

We bought a Sleep Number around 18 years ago and we liked the bed so much that we bought another one for our vacation place. The most recent purchase is my third Sleep Number bed. But before this, we had the mattress that will adjust the different numbers on it. It was a straight mattress and we used that because my wife and I have different sleeping patterns. I had a back injury so the type of mattress she needed wasn't working for me and vice-versa. We needed something that was gonna be compatible for us and right away we were drawn to Sleep Number.

I got a Sleep Number bed because of how the advertisement had it that it was comfortable and so good to help you sleep. Moreover, the sales reps were nice people, and this helps with the sales. However, for me, that was false advertisement. My Sleep Number bed is the worst bed I've ever had. It doesn't meet my expectations. My wife and I both agree on this, and we're dissatisfied with the bed. In fact, we're thinking about putting our old bed back on. So, I wouldn't buy another Sleep Number bed. For those people who plan to buy one, I wouldn't buy it if I were them.

I have a Sleep Number for years now, and then I purchased for both of my daughters recently. It was over the phone and the sales representative asked questions. They gave me good information and I already knew the product was good. Then we scheduled for home delivery. One of them was delivered in New York and they set that up there. Then we had the other one mailed here, so we put it together. The quality's fantastic and everybody loves the bed. I'm always recommending them.

We bought our second Sleep Number. We liked our first bed, and now it was over 12 years old. I had the order drop shipped and we put the bed together. It was pretty easy except there were some parts of it that did not work for us. We have a four-poster bed and the cover that's supposed to go over what would normally be the box spring. Because we have a king size, we have the two separate sides. The cover would not fit between the railings and the housing that the mattresses lay on, so we did not use it.

I needed a new bed and was interested in Sleep Number's technology and from reading consumer reports, they also got the highest rating I got the mattress and the base. The sales rep explained things thoroughly and everything went fine. I feel good about the bed.

My old Sleep Number had worn out past its time so I bought a new one. However, I wish I had gotten the i10. I got an iLE instead because the store wouldn't give us the sale price that they were running on the i10 when I went to the store a week ago.

We had lost everything in Hurricane Katrina. When we got into our new house, we bought a Sleep Number bed. My husband was going to have a fit at the money I was spending on it, so I didn't tell him. I had it delivered and paid for them to set it up. He was mad at me 'cause he said he could've done it. We got another one and set it up ourselves.