Sleep Number Reviews

A friend of mine had a Sleep Number and she was telling me about it and how good it was so I also bought one. I love my mattress. I have the dual long full size bed and the edges are really soft. And I’m concerned about hurting the actual mattress and one of the lungs popping from it. I wish I had gotten the adjustable base to go with it at the time, but I didn’t. I'd buy the base if they would give me financial incentives. But overall, I’d definitely recommend it.

Both my wife and I have some lower back and hip issues. We went to Sleep Number store and their sales people were very helpful, fun, and very professional. We didn’t really feel any pressure and we were in and out two or three times. They were kind to let us continue the process until we were ready. Having tried the bed in the store a couple of times, we felt like it would bring relief so we bought it.

Somebody recommended Sleep Number, so I bought several mattresses and pillows from them. I did two separate purchases within two months. They were delivered to the house. They told me how to set it up, and it was easy.

I ordered 2 sets of pillows and covers on 7/15/2016. A couple of days later, I realized that I had ordered the wrong size, so I edited my order with an online chat associate. He assured me that it will be corrected in time. They shipped the original wrong order on 7/18. This time I picked up the phone and spoke with an agent who said they will send a return shipping label and they will ship the correct order right away. I used the return label and shipped the original order back to them on 7/26. I chatted with an online associate again on 8/3 to check on my order status and he said they will not ship the correct order until they receive the original order back. After some investigation, he said they received the original order back on 8/1 and my order will be shipped "shortly."

My husband always said that he has trouble sleeping and wakes up still feeling like he didn’t sleep. My snoring was also a problem. We originally wanted the Sleep Number i8, which already had that cooling gel in there but for some reason, neither myself nor my husband couldn’t get approved for the whole amount. The financing company only approved us for $2,500 each. With the bed and the pillows, they were over $5,000 so we had to knock down the bed that we wanted and add the padding which that made it cheaper than the i8.

I have MS so I have issues with sensation and I wasn’t getting enough sleep. I thought Sleep Number would be the best option wherein I can control the firmness or the softness of the bed. Since I have a base already, I purchased their extra-long twin mattress and the pillow. Their rep was wonderful. She was very helpful and was able to answer all my questions. I’ve done some research on my own beforehand so she was able to point out some things that I hadn’t discovered on my own. Their delivery team were here on time. They handled themselves really well and they put it together really quick. It was quite impressive to watch. It’s good quality and it seems to be holding up well.

We needed a new bed and the Consumer Reports article said that the Sleep Number bed was the only one that actually registered as firm on their test. It seems to be a good bed and I haven't had any real problems with it. It has been extra firm for me which is what I was looking for. I might have considered buying from Sleep Number again but they have been hounding me with sale ads as if I was going to buy two beds in a year. It's asinine and absolutely disgusting. No matter how good their product or how good the experience was, I don't understand why they think that somebody having paid $6,000 for a bed would buy another one within a couple of weeks.

We've both been really sore and have not slept good with the beds that we've had in the past, so we decided that we were going to save up for a Sleep Number. There's one lady that was always there every time we went and we dealt with her. When we came to purchase the bed, she wasn't in and a guy was there that we've never seen and he was really decent and helpful. The delivery team was good too. I had to call the store because we didn't get a part of our bed and the whole thing didn't come together. Other than that, the bed is of good quality.

We were looking for a different mattress and had heard about Sleep Number. We tried it and got the bed, frame, some sheets and a mattress pad. It's nice and we like the quality very much. The sales representatives were very good and the delivery team were excellent as well. We sleep better and have each found our own number that we use, so it's been more comfortable to both of us. We enjoyed our experience with the reps and everybody was very helpful.

I bought the bed and the mattress from Sleep Number. The sales rep was the only one working in there, but she took us through it just fine. They had a few beds in there and we picked from what she was showing us. I lay on this one and I liked it. The delivery team also did a fine job. They were real friendly and cleaned up. I really enjoy my bed. I was having a lot of trouble with my back and it’s helped me a lot.

My brother owns a Sleep Number bed and he talks about how well he rested on it so we went and tried it out and bought a Sleep Number mattress. The sales rep worked with us, and was extremely helpful. She followed up and made sure everything worked out for us. The delivery people were on time. They told us how to work the controls and had it all done, cleaned up after themselves, and were out in a quick fashion. I’m pleased with the bed. At the time, I thought they were pricey, but we have a 20-year warranty on the bed. Nobody else offers that. And we can always go back and add things to it which we can't do with another bed.

We've had Sleep Number for 16 years. We decided to get a larger bed and the only one we really looked at was Sleep Number again. We recently got a king size bed, mattress cover and the mattress that keeps the heat and cooling and so far, we're loving the bed. It's a good bed.

We got a king and a queen size mattress from Sleep Number where one was a limited edition cushion top. They're very comfortable and reasonable. We get a good night’s rest which is the main thing for that kind of money.

Sleep Number provided wonderful service to us. The salespeople were fantastic and very accommodating. They were very patient with my daughter, who has Down Syndrome, in letting her pick out things. My husband said the delivery guys set everything up and were good, too. However, we're not happy with the mattress as it's not as solid as we had hoped for my daughter's back.

I purchased a Sleep Number mattress for a better night's sleep. I had a very positive and informative experience with their sales agents. They had me call a number and had it set up. The bed is a good quality product.

I researched for a good bed and Consumer Reports rated Sleep Number very high, so we gave it a try. The bed works but it's way overpriced and their customer service is horrible. Our bed is not even six months old and I’m pretty sure there’s something wrong with it. They quoted me one price and then a month later, it went up $2,000. And they said, “Well, it’s ‘cause we’re giving you special discounts.” So I replied with, “Wait a minute. You mean the quote wasn’t good for 30 days?” And then we just headed for the ground. Just a horrible way to do business. Every time that I talked to them, I got a different quote. And they left off one of the key components that we wanted and we didn’t realize it until we paid for it.

When we needed a new bed, I didn’t want to deal with finding a just-right mattress. Since I had had a Sleep Number bed in the past, I knew that I could adjust it. So, I went to their showroom and described to the salesman what I wanted. He helped me find exactly what I needed and didn’t try to throw too many other bells and whistles. I set the bed up myself at home and it's easy. I'm enjoying the bed and it’s working exactly the way I want it to. I love my Sleep Number.

My husband likes the hard mattress and I like soft so we purchased a Sleep Number bed. We got the mattress and box springs but the base didn't move up and down. The mattress is very comfortable and my husband keeps his on a hundred all the time while mine stays on 65. And because we're snugglers, we tend to end up in the middle or one side of the other. So it's good. We needed that when we bought it.

I was moving and I needed a new bed so I tried out the options of Sleep Number and then purchased the whole thing. I was really excited about it at first. Their reps helped me understand the options that are available and the different mattresses and costs associated with them. It was delivered to my home, but my experience with the delivery team was not very good. The bed didn't come when it was supposed to. I didn't know about it until after I was expecting it and I had to place a call to find out where it was. I was told they didn't receive all of the mattress components and it would have to be put off for another week, and then I didn't hear anything after that. It was really not managed very well. The bed's quality is okay, but I watch TV and see commercials for other products that cost way less and have similar quality and components. And I thought I probably made a poor decision.

My husband and I have different opinions of what softness and firmness we prefer on a bed and so we got Sleep Number. Their sales representatives were pretty informative and helpful in trying to find our numbers and the reps in the store gave us time to look at the different beds. We bought the mattress and the base, which we had delivered, but we set it up ourselves. I just had my baby, and when you're pregnant, it’s just hard to get comfortable. In fact, I spent the last week in the recliner ‘cause I couldn’t get comfortable in the bed. But now, I don’t have all the aches and pains like I had before. The bed's quality was pretty good.

We used to have a Sleep Number which was only given to us. We liked it but it gave out so we purchased another mattress and base. The sales professional was very good. We went to the store and it was the last day of the sale. I'm disabled and it's paid in just four years of equal payments. I didn't have to worry about any interest. The only thing we didn't understand was the boxes didn't come at the same time. We had to wait four or five days for the next to come to be able to do the bed. We were supposed to get two separate remotes but it only came with one remote. We didn't want to send it back because we waited so long to get the bed. But I'm very pleased with the bed because I have a lot of pain. It's really nice and such a big step up to the newer models.

My husband has always wanted a Sleep Number. They had the cheapest bed and we ended up upgrading to a different bed. The rep was very good at telling us what it did. We wished we had purchased the base but since we didn’t do it for the main purchase, we couldn’t get it for the same deal. Other than that, customer service was great. We love our Sleep Number and we can't wait to go to sleep at night.

I've talked to a few other women who had Sleep Number mattress and they liked it. My husband had also been at the store and tried it and said that he liked it, too, so we went with it. Their sales reps were very informative. We got to wander around and look at the different styles and they showed me my Sleep Number. They were very professional, very helpful, and did a good job. The same goes for their delivery team. They were very clean - they didn't leave any messes. They also gave us information on how to work the remote control and what to do if we would have any problem. Everybody was very, very nice. So far we're enjoying the bed and it's working out well for us. I would recommend it.

I like the fact that the Sleep Number bed was adjustable. My girlfriend bought the bed at the same time. She went for the Ultra king size bed and it was pretty much top of the line. We both love the bed. I'm 60 with arthritis and lots of different issues regarding pain but when I wake up in the morning, I don't have pain anymore. What I also love about it is that as I get older with other physical issues, I could adjust it to where I could get comfortable. In addition, their reps were great. They really explained everything. I didn't feel pressured at all to buy a super expensive bed. They gave me advice on what would be the best dollar for me for purchasing so I felt very good about it. They had it delivered and set up. I felt very comfortable buying the bed. I also like the fact I've got a 20-year guarantee. I really enjoy it very much. I tell people about how great the bed is.

We bought a Sleep Number and it was shipped to our house. It arrived on time and we put it together ourselves. However, I expected the bed to be a little bit softer for me but David, who likes a firm one is enjoying it. We got 100% cotton sheets and they are still scratchy so I was very disappointed. Also, the lower the number goes, the hotter the bed gets but it’s a good quality product.

The guys were ok, very kind. Came in and got the job done. Explained everything and were on their way.

I purchased a queen sized bed, at first I was very happy with it. Right before the warranty ran out the air pump quit working. I called and talked with customer service and found out it would be prorated, not happy with that but ordered a replacement any way. Now the new pump is not automatically refilling when necessary. My wife and I wake with more backaches now and will be shopping for another mattress. I don't think a sleep number will be on our list.

I had a very nice saleslady and she was extremely helpful. Because my husband was just coming home from the hospital, we wanted the Sleep Number bed to be delivered sooner than it would normally and she facilitated it. It was going to be two weeks and she got it to us in five days. Then we failed to mention that we wanted the twin beds taken out and the delivery team said they can only take one so that was a problem. We had to find a way to have the other one taken out. Other than that, they did a good job in putting it together. My husband made sure he knew exactly what was going on. I like the features very much, but I think it's overpriced.

We bought a regular mattress from someone local and since the sixth month, it had this hollow spot and tended to drop. We tried different mattresses here and there over the years and ended up purchasing a Sleep Number mattress. The delivery guys did well. They were in and out and on to the next delivery. The mattress has been fine so far and I don't have any complaints. If I don't like it I can change the setting.

We had back problems for many years. We were able to try out a Sleep Number bed at some friend’s house a few years back and ever since then, we've always wanted to get one. I waited until they had a sale and I knew what I wanted to pay and they were able to give it to me for what I wanted. The sales people were great. We were in the store a couple of times and they were right on the ball. We ended up getting the bed. They home delivered our purchase and set it up for us. They were very good and quick. I was amazed. Since using the bed, it has been better for us and we're very satisfied with our experience.

I and my wife have been married for 13 years and we’ve not had a brand new mattress for ourselves. We wanted a good bed and not something cheap. So we thought we would try Sleep Number. I bought the p5 Performance Series queen mattress. I had the custom-built base to go to it because it was a lot cheaper that way. My wife loves the Sleep Number bed. However, my body doesn’t seem to be comfortable at any position so it stinks for me. I have to adjust it all the time on my side but there are times when it helps. I had to chat with a rep because the website wouldn't let me order correctly online. Whenever I was paying, it would split the payment into two different payments. The rep was friendly and he got it done efficiently. All in all, Sleep Number lives up to their name. It's a bit pricey but the quality of the bed is great.

I've got friends that have had their Sleep Number beds for years and they swear by them. I went to Sleep Number first when I decided that I needed to get a new bed. I had to experiment around first to find out exactly what would work for me and Sleep Number was the only manufacturer that qualifies. I liked their beds and those are what I wanted. When I looked at all the different bed stores I knew that my original thoughts were justified. I shopped around and I kept putting a check mark by Sleep Number. I figured out that of all the beds out there, Sleep Number was the best and most versatile.

We had purchased the bed and the mattress from Sleep Number. The lady that we dealt with was nice, but she was rather pushy. We agreed to buy a pillow which had some herbal smell into it. I bought the pillow because she claimed that was so good. About a week after we got it, Coco, our 15-year old Siamese, jumped on that pillow. She went into an asthma attack and almost died. She finally had a stroke and died about a month later. I really felt like that pillow contributed to her death. Now, we didn't go back and complain. I've threatened to, but my husband knew I was so mad that I probably would have caused a big scene. We threw out the pillow and I had to wash all these bedding and the sheet protector because of Coco. She was that sick. We took her to the vet, but she never recovered. If we hadn't bought that pillow, she might still be alive today.

We needed another bed, something decent, and have tried other beds before and didn’t like them. We got the Sleep Number and like it. It doesn’t hurt as much, but my wife says that it’s sinking in the middle. We air it back up and then when we go to bed the next night we put it back down to our numbers.

We bought the most expensive model for the Sleep Number mattress and the box springs. The sales guys and the delivery were great. However, I've heard people say they had the best night's sleep ever but I still don't. I have had better nights when I travel in hotels. I'm disenchanted with the product despite trying different numbers. The salesman suggested that we buy the mattress cover that goes with it because it protects the mattress. We bought that and it's like sleeping on a piece of plastic. We finally decided to pull that off because it was making me uncomfortable. I'm still paying on this mattress. For the amount of money I have spent, I could have gone to other stores, buy a mattress and dispose of it a couple of years. I'm really disappointed. I'm not really high on Sleep Number and I would never recommend it.

My husband sleeps on a Sleep Number bed at his job and he really liked it, so he wanted one for home. Their sales reps walked us around and we tried out each mattress and lied on it a bit. We got a mattress and a base where the head and feet goes up and down. It has very good quality and I like to put my head and my feet up. It has been a very pleasant experience except we've already replaced one remote control. They sent two in case the other one died again.

We needed a new bed so we bought a Sleep Number mattress and protective cover. The sales rep and delivery team were very good. Expensive, but the quality of the items is very good and my wife sleeps much better than she used to.

We were buying furniture for the entire house. We needed a bed and got one from Sleep Number since my husband wanted it. The sales reps were very helpful and informative and the delivery was quick and easy. We had an empty room with stuff already set up and the delivery guys brought the bed in and left. My husband has some medical issues and having the Sleep Number bed made it a lot better for him. The bed is not as comfortable for me as it is for him, though.

We purchased our Sleep Number bed about a year ago. We had tried other beds and we had read up on Consumer Reports and that’s what helped us to go that way. The sales professional was very helpful and answered our questions. The whole team is proactive in communication, punctual, and respectful of the customer. We didn't sit here waiting in a 16-hour time window.

I had back issues so I wanted to purchase a Sleep Number. Their sales reps were very good and helped me get what I was looking for. The platform base that I bought was easy to set up and its quality is very good.

I was in the Sleep Number store about eight years ago and going to buy a Sleep bed and got turned off on the price as it was crazy expensive. I wound up buying a Beautyrest bed. Six years later, I got disgusted and had to replace the bed and started looking at other beds. Three people I work with had a Sleep Number bed and they said they loved it. So I went ahead and got the whole thing. One of the things we bought was that $250 mattress covering which was supposed to regulate our body temperature. I remember laying on it in the store and I could feel the demo cooling the heat and starting to regulate the temperature. But, I get in bed and I don't feel that cooling.

I needed a new mattress and have heard so many good things about Sleep Number. I bought a split king and the delivery guys forgot to leave one twin size, so they had to come back four hours later in the evening and drop the second one. I set up the bed myself and it was really easy. I love the Sleep Number! I like it a bit firmer and my wife likes it softer, so it works out perfect. I don’t get punched at night because there’s enough space for us. I am pleased that we upgraded and went with Sleep Number. I try to recommend it to all my friends. It’s the best bed we’ve ever slept in.

We enjoy using our Sleep Number beds. We bought our first bed about 12 years ago and recently bought a brand new king-size. The delivery team came in at 10pm. They were a little bit late but outside of that, they put it together and it was done within forty-five minutes.

Some of the items I ordered were shipped, but the bed itself was delivered. The delivery people were very helpful. I like the Sleep Number a lot. The quality is excellent and I’m very happy with the product.

We wanted to upgrade our bed from a full to a king. We have different preferences for how firm our mattress should be, so we liked the idea of customizing the level of firmness per person so we purchased a Sleep Number. We purchased it late on a weekend and were the only customers there. We tried different beds out and played with the remote control. We got our custom assessments and adjusted each progressive bed to our actual numbers. We bought the mattress and the base, then got a frame and some sheets from another store.

I'm in a wheelchair and it was time for me to get a new bed. I thought that a Sleep Number bed was probably the best bed I could get for pressure relief so I got the M7. The sales rep was a nice gentleman. He answered most of my questions and I got no problems with him. The delivery could have been much better. I was next to the last in the day at around 4:00 to 8:00. They had a long day and it's in the 100's here in Phoenix, Arizona in Tempe. They were in a hurry and didn't want to talk much. There were lots of problems and I was not happy with it at all.

We got the Sleep Number mattress and one pillow. Their salespeople were great, really friendly, and efficient. Their people also did the setup and it was well worth it. There wasn't any negative experience. We have different purposes for firmness. The bed is great because it really takes care of that problem we have where one person wants a very soft surface and one person wants a very firm one. I'm one with the firm, I'm a 100 so the bed for me is a great solution. Otherwise, we would have been stuck where one person would have to suffer. The bed's pretty brilliant and I'm really happy. The whole thing is excellent.

We had been hearing praises from everybody that we knew had a Sleep Number. We knew it was expensive but my husband wanted it. However, he likes it better than I do because he's able to change the firmness of it. But, it doesn’t form to the body like it says it does. It just makes a hole or makes it hard. I hate it. It's miserable and very overpriced.

We wanted to find a good mattress for a long time and we finally did. The Sleep Number sales rep patiently worked with us. She had us lay down on the bed and see what our sleep number was and had us test different ones. She called and followed up. I like that kind of customer service. We got the bedding, the mattress, the air thing that puts that air on the top and pillows. The delivery team set the bed up for me and then went over everything - the features and what we needed to do. They were great. Our planned purchase to delivery timeline worked out perfectly since we just moved into our new house. For the price and quality compared to other companies, overall, it was a good price. My husband and I had to play with the adjustments since he likes the mattress firmer while I like it softer, but we have gotten to that point where he likes it. We’re happy with the bed.

I like the mattress but I have had problems with the mattress sliding around on the base and it is very annoying.

I’ve been sleeping like crap for a decade, so I bought a Sleep Number mattress and base. Working with the sales professionals was excellent and the delivery guys were really nice. They made sure I had everything I needed before they left. The quality of the bed is in some ways exactly as good as I expected, and in a couple of ways, less than I expected. But overall, I’m sleeping way better than I was. However, the base is just cheap plastic, which is a lower quality than I anticipated, especially for the price. Another issue that I have is if I dial the sleep number from 100 down to 75, the amount of difference is significantly less than from 75 to 50. It doesn’t seem to have a consistent curve. Other than that, I would definitely recommend them.

My mom and dad had a Sleep Number years ago and they loved it. Then my husband and I had one and we hated it because it was the basic and my side never worked right. I could air it up at nighttime and then it would be flat by morning, and we swore we'd never get another one. But my husband and I both have back problems, and I talked him into doing it this time. I knew exactly what I wanted, but my husband had to be convinced. He's a hospital CEO and a detail-oriented person that wants everything explained to the minute detail. He's a little bit more picky than I am, so it took us quite a while to get through there. He told the sales guy that we didn't want to sleep separately and asked if there was some way we could work with that, and the sales guy did. Also, the deliverer was very professional and couldn't have been a nicer guy.

We were trying different types of beds and we felt like we were settling every time and we were buying a new bed every five years and Sleep Number seemed to be a better investment for the long term. The sales professional helped us try the different beds and narrowed down what we liked and what we didn’t like about our mattress we’ve had in the past. He tried to meet our needs based on what we actually did need. We ended up buying the mattress, the base, and the protector. The guys that delivered these were quick. They told us a little bit about how to set it up if we were to take it down and have to do it again ourselves. We love our purchase. If I would have never bought it, I would have been still upset about our old mattress and still on the hunt for getting a good night’s sleep. We'd always recommend Sleep Number to everybody.

We had a Sleep Number years ago but it's not as up to date as the beds are now. And when I needed something to raise my head more, I got a Craftmatic. But then we decided to change from that to Sleep Number. We're still using the Craftmatic but we got the Sleep Number on top so I can raise it up. We're really comfortable with it. My daughters also have them. We'd recommend Sleep Number to anybody.

My brother-in-law bought a Sleep Number and liked it real well. So I bought the mattress, a mattress cover and a cool gel foam pad at their booth in a Florida state fair. It was noisy, but the sales professional was very nice. I had it delivered and he said that they would call within a couple of weeks (and so they did). They told me that it would take an hour but they got here in 20mins. I like my Sleep Number mattress and so does my dog, who would smack her little self right in the middle and won’t move. I have arthritis in my back and I would always take Tylenol at bedtime, which helps me get comfortable. But for the most part, I don’t need to do that anymore because the mattress shapes my back to a position that I’m comfortable in.

As a matter of fact, we recommended it to my wife's brother. My only suggestion would be to check every so often the setting to make sure that it's up to the level that you like because any air filled product after a while is going to lose all the air.

We wanted to upgrade our previous Sleep Number bed to a bed with both feet, legs and upper body elevation. So we got the base with the adjustable mattress, and we have the separate controllers for elevation of both the head and the feet. We also bought a small amount of bedding. The sales reps were excellent and the delivery guys were very pleasant to work with. They were helpful and knowledgeable. Sleep Number gave excellent service and an honest approach to things, including the cost. Overall, excellent satisfaction.

My wife wanted a Sleep Number bed so we got their mattress and 2-inch foam pad. My wife likes the bed but I absolutely hate it. Her Sleep Number is 15 and mine is 90 so when I roll over, I end up in a hole and swish her. It's been an awkward experience.

We had a Sleep Number bed for about five or six years, so we got another mattress from them. With our first bed, they came out and installed it, but with our second one, we didn't schedule for them to deliver it. But on the whole, I enjoy the bed and have no problem with it at all.

I have a spinal issue and, for medical reasons, I got a Sleep Number mattress and box frame from their p5 series. The store manager that I talked to was exceptionally gracious and has put up with my probably three hours of questions. He was fantastic. Their delivery people were prompt and were minimally invasive too. They were helpful and were able to answer a lot of my concerns about maintenance. They helped me set up the programs for the dual controls for both sides of the bed, how to adjust it on the fly, how to use the app on my phone, how to track information and get reports, track my diet and all that kind of fun stuff. They were great.

I ordered two Sleep Number beds online and they came within 3 weeks. I got one king-size bed and a queen-size bed, and both of them are amazing. I haven't had any problems.

I got a Sleep Number and it's the second one that I've bought. I like the extra support of Sleep Number and I also wanted to be able to raise the back and the legs up on this one. I really wanted the one that had the split mattress, but my wife didn't want that one so I didn't get it. And I didn't want to spend $10,000 for a bed. It's bad enough I spent $6,000. But the reason I bought this is I like an extra firm bed - like a 60. And if I buy the others, I either get a firm or a soft or a medium and that's all I've got. There's nothing I can do to change them. I also tell others that if they're having trouble sleeping, they should get one of these.

We purchased our first Sleep Number about 15 years ago. Recently, we purchased from them again and their reps were great. The bed has been wonderful. We run a vending route and we’re older so it’s nice to have the flexibility of the bed. However, we needed to have some work done on our older Sleep Number but when we called the service number that the Sleep Number store provided, it was never answered. I have left it on hold or just playing on the speaker phone for over 45 minutes but no one ever answered that line. It was very frustrating. They should get the customer number fixed. It would be worth their time.

We got Sleep Number bedding and everything. We're able to adjust the bed at night whenever and my wife can raise my head up so that I won’t snore because she doesn’t like that. It does work but I wish I could sleep in it longer. It's very expensive, though, and not very many people could afford it. But, the sales experience was good and the delivery team was also good and very knowledgeable.

I bought a Sleep Number bed back in the early 80s and loved it. But the mattress wore out, and the base they had back then was a bunch of plastic pieces that went together. After so long, the bed became so noisy that it was hard to sleep because every time I moved, the plastic would go 'er-ur-er-ur', and it was a problem. So this time I bought a different base, but it was too expensive. So I bought another base with drawers in the bottom, and the mattress is absolutely the best mattress on the market by far, hands down. If I knew that I could've bought a new mattress to support the two platinums that was in it, I would've bought a new mattress. But I didn't know that, so I bought another bed and was never happy with it. Last year I bought another Sleep Number bed and love it as much as I did the first bed. And I’ll probably have a Sleep Number bed till the day I die.

My daughter has the Sleep Number bed as she has a physical need for it. We got the mattress and base and she likes it. She seems to be sleeping better so it's good quality. The sales people were nice and professional and the people who did the home delivery were very nice, too. It's a very satisfying experience overall.

I saw that my sister's Sleep Number bed and got the mattress and the pillows too. It was a good shopping experience but I want to upgrade eventually.

I was having a hard time sleeping at night, so I tried out a Sleep Number bed and liked it. The sales reps were all good. The person that sold the bed to me was really nice. The day that they said that they were coming, they gave me a time frame and I was here through that time but somehow, I missed them. My doorbell wasn't working and I didn't hear them knock because my dogs didn't bark, so I don't know exactly what happened. They had a note on my door saying they were here after I called and complained that they hadn't showed up yet. But once they came out the people that put the bed together were good.

I had been pregnant and was completely uncomfortable lying or sitting. My husband also snores and I wanted to kill him every night. But now we love our Sleep Number bed.Their sales professionals were really great. Lots of information, but not too much and they weren't pushy. The delivery team was excellent, but I felt sorry for one of the guys. He has asthma and we have two dogs, so he was struggling a little.

My husband and I have different preferences when it comes to mattress firmness versus softness, so we thought a Sleep Number would be good for that. The representatives were really nice, answered our questions and they were helpful to point out that we qualified for a discount based on our employment, which I appreciated. The bed is great as we expected.

BUYER BEWARE! My wife has severe Osteoarthritis and Sleep Apnea so we thought we'd check out Sleep Number beds and see if one would help her sleep. So on 6/11/16 we went to a Sleep Number store. After spending a few hours in the store we decided to buy one. We ordered a Queen Dual c4 with the adjustable base, and set up a delivery date. Total price; Bed, Base, Delivery, CA Recycle fee (for mattress and box springs, non-refundable) $3,313.62. Our big mistake was not reading the fine print on the contract. Now they offer a100 night trial. So we guessed everything would be ok.

I waited all day for my bed to be delivered. They came in and told me they could not move my old bed, even scoot it across the hall. They offered no solutions. Every single person but one who I have talked to on the phone has been rude - the delivery supervisor, the people from the store where I purchased the bed, the delivery contact in customer service. Waited for several minutes to speak with another supervisor and was disconnected as he came to the phone so I did not get to talk to him or see what might be done. I wish they would have helped me figure out what to do. I wish they were not so rude, but seeing the reviews of the company, maybe I am lucky they didn't deliver as this is probably a sign of how they do business.

I spent $5,000 on the mattress and wouldn't again. I have had it for over 4 months and still I wake up several times in the night and sore in the morning in my hips and shoulder. Sleep Number is great for a couple who likes different firmness, the only reason I gave it 3 stars.

Hoping to help with our backaches, we bought the Sleep Number. It initially helped but not anymore. We had a good experience with the sales guy, but he didn’t tell us we needed to order a base. So when the bed got here, we didn’t have a base. I called the sales guy and told him how unpleased I was. He apologized profusely and sent a base. I also told him I wasn’t paying the full price, so he gave me a discount. The bed has pretty good quality, but we have backaches again. And it’s really expensive for a bed.

I've been having trouble sleeping so we figured I might as well try something new so we got a base, mattress, bedding and the DualTemp Mattress Pad from Sleep Number. The sales reps were very professional, helpful and took the time to show the different options we could choose. The delivery guys enjoyed themselves and were not as stuffy as some delivery folks. The only issue I have is that some of the components seem to shift over time but other than that, the bed is great.

I had a Sleep Number bed for 20 years. I bought a new mattress and I like it. But I need to buy a new base because my old base isn't very good and it squeaks so we can’t get enough sleep. The rep was friendly and I'm satisfied with this experience.

We needed a new bed and we had a couple of friends that recommended Sleep Number. The sales reps and the installation team were very knowledgeable and did a great job. We like the overall quality and we enjoy it. All in all, we're very satisfied with our experience with Sleep Number.

My wife and I have back issues so we said we'd check a Sleep Number bed out. We did and liked it. It's really comfortable. The salesman was great. He showed us how to do everything. He wanted the products sold and it did. The delivery guys were great, too. They were in and out, showed me how to set the bed up and it's been running great since we got it. Now, we sleep better than we've ever slept before. It's a great product and we love it.

I purchased a bed from them over a year ago and loved it, but once I purchased my son's bed from them and tried to order accessories they weren't able to follow direction and when than 7,000 on two beds and accessories. Some of which doesn't operate as stated in the manual. When you try to get support they do short temp fixes instead of fixing what they sale. I WILL NEVER BUY FROM THEM AGAIN. The dual temp layer is worthless. Not worth the money you spend. The foam will bunch up and the pumps are very weak even if you take the filters off to test air flow.

Was very helpful and made our experience well worth the trip.

My wife and I ordered a king size and are very happy. It was the base model and we are sleeping better than all conventional one we had been using. We just bought a queen size for the RV.

We bought a Sleep Number a few years ago and it was more comfortable than any of the beds we had purchased, so we decided to buy another one for our home. The sales rep was informative and knew his stuff, and helped us in making a decision. He got us to try on different mattresses to see which one we would like the best. We purchased the whole bed and the sheets that go with it. We like our new Sleep Number bed very much and it's very comfortable. It's even better than the one we bought a few years ago. But these beds are very expensive. The one we bought years ago cost us almost $4000 and this one cost us $7000.

My wife and I wanted to get a good night's sleep. Somebody told her about the Sleep Number bed so we went to the store, tried one and liked it. Their sales reps were fine and now, my wife and I both have a Sleep Number. Once I get the bed set, it works fine. The only thing I have qualms on is the remote control. When I go to punch in the remote control, the up down seems to have worn off. If I'm on the left side right now and I go up on it and hit the up button, it goes down to 30. It's also expensive, but still a good bed.

We got our first Sleep Number over 10 years ago because I heard good things about them. Then we had a house fire and the insurance company replaced the mattress for us within the last year. We did the ordering all over the phone and their reps were very good. I called them and told them that I wanted a new Sleep Number mattress. I had a brochure that I looked at and I mentioned one. The rep looked it up and he still had the record from the first purchase and said, “That’s exactly what you got the first time but it’s been updated.” My purchase was delivered on-time and the team was very good. They were in and out of here in less than half an hour. They knew what they were doing and they showed us how to operate the control which is now remote, which wasn’t before. We really like the quality of Sleep Number and everything has been very positive with our experience with them.

We bought a Sleep Number bed that includes the mattress, foundation, and some cooling pad that comes with it. I’ve got a bad back, and the actual use of the product in their store sold me on it right there. When I laid on it, they adjusted it and relieved the pressure, and I figured it's what I needed. Their sales people were very professional. Everything went just the way they said it would. We didn't feel any kind of pressure. I didn’t want to go in there with a preconceived decision on anything and wasn’t about to let them talk me into anything, so we tried all the different ones before we decided. We went home, talked it over and then went back. The delivery guys showed up on time. They did more than what they were supposed to do. Then they walked us through everything at the end and showed us how everything worked. It was a very professional team of guys who did a good job.

My son has a Sleep Number bed and he thought I should get one too. Their salesperson was very nice and he put in a lot of time with me. Their guys also came in and set up my purchase. Overall, I like the bed.

Poorly done products, breaks easily, remotes go bad within 12 to 24 months. When calling for parts, company imposes on customer to purchase the replacement for extremely high price. Purchased because commercial indicated was good for back issues. This bed has increased my issues and are not very comfortable. I will.not recommend this product to anyone.

I bought a bed on Sunday, on Monday my wife was excited and looking over the website. She saw a promo for $100 worth of bedding on purchases. She was busy and asked if I could find out if we can get the deal. I spoke to an Andrew on livechat who proceeded to rudely tell me that the deal was only available in one store in Queens, New York. He told me I should have read the fine print.

We’ve tried all other mattresses and couldn’t find one that we could really get comfortable on. But with Sleep Number, we can. The sales rep was very personable, helpful, and made us feel at ease to be lying on a bed in a store with other customers around. It was good customer service. The gentleman that put the bed together was very helpful in explaining things to me and how the bed goes together, because we were anticipating a move a month after we got the bed. I kept asking, “Okay, now how do I take this down to move it?” or “Can I leave it one piece?” He gave us all the booklets to read. My wife had problems finding the right number, and they suggested moving it five points, five numbers each time and she’s been doing that. Overall, I’d recommend it.

The old bed I had was 14 years old, and so I decided I needed a new one. The Sleep Number rep was extremely friendly and courteous. She really knew what she was talking about.

My husband and I like different softness and hardness of mattresses so we bought a Sleep Number. Installing it seemed pretty simple especially because the directions were good plus my husband is a mechanic and an engineer. I just told him what stuff to do first and he was doing it. So far, the bed's quality is good. However, I had noticed that there were some rips like threading coming apart on the top of the mattress where the little seamed duvets are. But, we still recommended Sleep Number to everybody.

My dad has a Sleep Number and when he went in to purchase a second bed, he talked me into getting one. The salesperson was very nice and professional, but because my daughter was there with me, it was a fairly chaotic day. But I chose a bed that was on sale because it was the best value at that time and it had more than what I wanted. I added the movable base and I have two pillows and some sheets. Although I had to fix the stitching on the pillow case, which was a little disappointing. But I felt like the bed is a good quality. So far I really enjoy my Sleep Number bed and it’s nice that it’s adjustable. I occasionally like to sit up and watch TV with it. In fact, I’ve recommended it.

My wife and I spent several weeks researching mattresses, and after trying a Sleep Number bed at our local store, we decided to order one online through the Sleep Number website. We attempted to do this, but there was a problem with the online financing portal. So I took a screenshot of my Sleep Number shopping cart and decided to place the order over the phone. I reviewed the numbers from my screenshot with the salesperson and placed the order. His numbers were identical to mine. I was reviewing my order after I had made the purchase and I noticed that their website had done bad math. As you can see in the image below instead of deducting a $320 discount from the total equipment price, based on the $320 discount clearly shown on my order, they had only deducted $220. That's a new one, I thought, a website from what appeared to be an established company, was producing math errors.

The store in the Lynnwood Mall had every type of bed available for "testing". Several beds were equipped with sensors so your SN could be measured. The sales team was extremely professional in assisting us with each type of bed as well as the options. We were impressed and hope that the bed is as good as everyone says it is.

It's a great deal and a bed that nobody would resist. It's great for back pain and great to sleep and won't have no problem. Sleep Number is the best.

My husband and I are shopping for a new mattress. We are trying different brands and comparing prices. We are still determining our budget, but the salesmen have been really helpful and patient. They are informative, but there is no pressure to close a deal "immediately". For giving a review, I will receive a FREE Sleep Number® In Balance™ Classic Pillow.

I bought a Sleep Number bed... What's happens is around 3 months in you start to sink to the middle of the bed. It's a sink hole. Both people sleeping in the bed sink to the middle.. And trying to have sex you have to put the bed at its highest point, fill it up with air. This bed is really bad. I wouldn't let my dog sleep on it. Then they sell you a kit to put in the middle of the bed to stop you from sinking. This bed sucks, don't ever buy one.

I hate my bed. We bought the split which equals two twin mattress. They are always apart. Bed looks messy plus our unit under the bed is noisy. VERY UNHAPPY.

We had thought of getting a bed for a while but hadn't made a big decision. Sleep Number was at a home and patio show in Indiana and we saw they were running some specials for the bed, so we went ahead and got it. The sales rep answered all our questions immediately. If she didn't know something another guy quickly helped her with the answer. Their delivery team explained the product to us—the pumps and all the good stuff that it has. They went through all the instructions and then told us what we needed to warranty if we needed to warranty anything. The lady who sold the bed to us called us the day of delivery and also a week later and said to call her at the store if we had any questions.

I know many people like these beds but I think it's important for potential buyers to be aware of the cost of replacing items. The foam will need be replaced... Cost is 90+ bucks (less any prorated warranties you may have). Cover - If you should need to replace your cover, Cost is 600+ (less once prorated warranties if applicable). My control doesn't display... no longer covered on warranty (that is only a 2 yr warranty for a 20 year warranty bed they promote) - Cost is upward of 900+ bucks!! The 20 year warranty depreciates each year by 4%. BUYER BEWARE OF THE FUTURE COSTS TO AN ALREADY VERY EXPENSIVE SYSTEM!!!

I got a C2 with a flex fit base. Delivery went okay and the product is okay. However they did approve me for a 36 months finance. Well once they deliver they are hands off. The bank, Synchrony Bank, charged me the total that was $4,000 all in full. Sleep Number didn't help at all and the bank isn't helping either after almost a month of reporting the issue.

I'm a bit late sending damaged cover back, but it is on its way. I was in hospital for a week. Thank you.

I bought a bed at Sleep Number. The salesman lied to me and told me I had to buy their box springs (actually no springs but just boxes that hold the mattress). He also put their Sleep IQ system on my order without my knowing about it. When the delivery guys got there I complained about it being on the order and they took it with them and told me I would receive a credit. I have now been on hold for 35 minutes and counting to find out where the credit is. I was just transferred and I am on hold now for another 9 minutes so far. They really have terrible customer service and sales. I would not buy a bed from them unless you are really in need of one. I will have to say, their bed is good though.

I love my new bed, give it a 10 plus. Purchased the mattress pad as recommended, soon discovered it was defective. Customer service would not refund the $200.00 I paid for it. Sent a replacement, had the same defective issue. As I paid a lot of money for my bed, I feel customer service should be accommodating to customer issues.

I recently moved and lost my remotes. My bed is older, about halfway through its 20-year warranty. There was a Sleep Number store within 15 miles of my new location. I went there and was provided a loaner remote, which was nice. It was the wrong one. Contacted the store and they said they had, indeed, provided the wrong one. So I got a second replacement. This one was also the wrong one. I then called Sleep Number, who confirmed the store had supplied the newer model (twice) which was not compatible with my bed. I purchased a new remote for $99 and waited a week for it to arrive. The customer service agent told me I could inflate my bed with a small "air mattress" inflator if I had one. So now I am inflating a multi-thousand dollar sleep system with a $10 Coleman inflator. Couldn't really get it back to my sleep number that way.

We own 2 Sleep Number beds and are very happy with them. In January, some friends bought a Sleep Number bed and gave the sales person our name so we could receive the $100 Referral Gift card. After phone calls in April, May and two in August to customer service, we still haven't received the gift card. We spent over 30 minutes on hold on each call waiting for a representative. When a representative finally came on line, they were very little help. It seems like customer service is trained to give you the run-around and not really solve the problem. We're considering contacting the Minnesota Attorney General, Consumer Affairs Div. to let them know how Select Comfort operates their "referral" program.

Purchased an i8 bed a few years ago. Besides the fact that it is so uncomfortable I don't even sleep in it anymore, the mattress zippered cover is completely falling apart at the foot and the zipper doesn't line up correctly causing bunching and the zipper won't stay connected in some spots. I purchased their ridiculous protective mattress cover that I was told by the pushy used car salesman I had to buy to qualify for the warranty for a few hundred dollars. Contacted the company to inquire about replacing the cover so at least it looks decent for any company I may have unfortunate enough to have to endure sleeping on it and was advised it was $971 before tax and shipping to purchase a new cover. Are you kidding? I have a "lifetime warranty" and evidently it doesn't cover anything.

My wife has Parkinson's and we thought that the Sleep Number bed might help her. Sleep Number provided very good service. Their sales reps were very good and very informative and the delivery team put it up and also showed me how to use it. So far, we’re satisfied with it and my wife is enjoying it.

I had back pain, but the Sleep Number is doing what it's supposed to do, so I'm a happy camper. The sales rep was good and it was shipped, but the box that it came in looked like it got beat up. I brought it up to the store's attention though there wasn't any damage to the contents, which I put up together myself. I’m quite satisfied with the bed's quality.

Sleep Number IQ - It is the biggest waste of money that they have to offer. We paid 300 for it, and it has disconnected at least every 2 weeks and then wants me to climb under the bed, unplug the control unit and then the air pump and then reset the remotes to factory defaults which means I have to reset the names of the remotes, the favorite positions. Just one big pain the butt. I should have gone with my gut instinct on this one and not have gone with it. It is a huge waste of money and I will make sure everyone knows it is. I should have just threw my money in the dumpster...

I was looking for a new bed and I was wanting something to help with my foot pain because I’m on my feet all day. We got a Sleep Number bed and I absolutely love the fact that I can raise my feet up just a little bit. Both I and my husband are real happy with the bed, and it feels like we get a lot better night’s sleep than on our old mattress. Also, the guy who was at the mall where we bought it from in Coralville, Iowa was super nice.

I got a mattress and a base from Sleep Number as an addition to the one that we've had for 20 years. It was a single one for our extra bedroom and it worked out great. The delivery took a week and the delivery guy did an excellent job. He got it together smoothly. I’d probably go back to Sleep Number.

I needed a new bed and my Sleep Number has been fine. It’s the way as I expected - it does what it’s supposed to do. The sales rep was very nice and the installers were great, too. My only complaint is that it doesn't diffuse any heat and it gets really hot in the summer.

We had a lot of questions to the sales rep of Sleep Number and he answered all of them. We told him what we were looking for, my husband had two back surgeries, and he told us what would be best and helped us get the right bed. We had a Tempur-Pedic bed and it wasn’t working, so we went ahead and made this purchase with the Sleep Number and we love it. There was three weeks time span from the time we’ve purchased to the time of delivery.

The Sleep Number bed is not as rigid as a regular mattress. I have a lot of arthritis trouble and cannot sleep on ordinary mattresses. We’ve had Sleep Number beds for many years and felt we needed a new one. We also bought a couple of new medium pillows and used them but, they were too stiff for us. Our plan was to get a couple of soft pillows and put the firmer ones behind it. There was a certain percentage off at that time for pillows if buying the bed. But, they would not give us the deal and that was upsetting for us. We talked to the person that worked with us and he tried to do something about it. He said he would let us know when things were on sale again and gave a couple of pillow cases. We've never heard from him since and we were disappointed with how that was handled.

I was searching for a mattress and I went by Yen Ching which is next door to Sleep Number's store on Brentwood Blvd. I then checked their store. I’m absolutely ignorant and brain dead when it comes to mattresses and the young manager sounded convincing, very thorough, seemed to really be paying attention to the person he’s talking to and our response to what he was saying. He knew what he was doing and how to analyze how you lay on a mattress. He gave us a pretty good demonstration of it and the next thing we knew was that we decided that it looked okay and got that. I would recommend them, the store and that particular manager. He said a few things and apparently knew to see how things were coming across and that’s a good way to do business, listen to the person.

The bed is comfortable but you better hope you get lucky and do not need service or support, or you will be paying more money. Their beds are not inexpensive and they are not durable. This is made worse by the fact their warranties are just about useless, and their flexibility is non-existent. If they stood behind their products I would definitely recommend but given their atrocious after-sale support, I will be choosing another bed backed by better support.

I'm a softie and my wife likes a firm bed and so we got a Sleep Number. We purchased the plastic box-spring, mattress and the protective covering with the warranty. Their sales rep was very good. He was able to answer our questions and gave us time to look around. Then we scheduled it for home delivery and setup, and everything went well. We've had it for six months now and I'm very happy with it. I sleep better and feel much more comfortable. I've recommended it to my brother-in-law.

My husband has back problems and we thought Sleep Number would really help. We set it up ourselves and it was super easy. We've been using it for almost a year now and he’s not complaining as much. Their reps were were fantastic and very knowledgeable. The quality of the bed was very good. Everything’s been very good so far.

The bed that I had wasn’t comfortable. I got a Sleep Number mattress and I love it. The quality is good and I sleep like a baby now. Additionally, the sales reps were fantastic, very helpful, and didn’t pressure me into buying anything else except the mattress. They're very professional.

Our mattress is 20 years old and we needed a new one, and I’m having some back pain issues. The Sleep Number sales reps were good and the delivery team did a very good job. Their mattress has made my back pain better, but we have the Split King with the two separate beds and I don’t like that very much because of the split in the middle. You have to sleep on your own bed and you can’t sleep close to each other. I wouldn't purchase it again because of it. It's also very expensive and at this point, I'm not sure it was worth the purchase.

I had a Sleep Number bed before for 20 years. Now, I have back trouble and got a new Sleep Number mattress, but it isn't maintaining the same shape it did when I first got it, so I'm gonna call them to have them come out. But their sales reps were good even though they were fairly new at the job.

My mother had purchased a Sleep Number several years ago and it felt comfortable when I tried it out. I needed a new mattress and we got the king size dual adjustable bed. It’s taken me a minute to get used to the cotton sheets and them being wrinkled but it’s what they had. We sleep on them and it’s good. I love our Sleep Number. So far, it’s worked wonderful so we’re very happy with it. I always recommend it.

I have back pain and so far, the Sleep Number has absolutely helped with it. I got the one that goes up and down that I can put the feet or the head up. The items were home delivered by a fine delivery crew. I love the bed and would love to get the pillows, even the knee pillow, but they're so expensive.

I've been thinking of getting a Sleep Number, but I just couldn't afford it and so finally, it went on sale. I had no problems with their store, except I was misled that they would take away my bed. It was a water bed, and so when they came, they said they weren't allowed to take it because it was a water bed and it will get anything in their truck wet no matter how much it's drained. They were very nice guys and what they said makes good sense, but that's not what I was told at the store. But other than that, I'm happy with the bed and I'm waiting for them to go on sale again because my daughters want one too.

We have had a tough time getting any response from Customer Service. We mail them information, we call, we email and never a call back or any response. I am currently on hold again awaiting assistance. This is our third Sleep Number bed. One stayed at a condo we sold. The second one is in our guest bedroom and our third is in the master. The latest bed was damaged during set up and we could reasonable customer service until I tried to return the damaged parts. What a fiasco and it is still ongoing.

Very satisfied. This is the second bed I have bought. At 78 years old I may not need another one.

We got the base and the split type mattress from Sleep Number. I expected a little bit more from it. Because we have our daughter who usually sleeps right in the middle, but with the type of bed we bought, she either has to sleep on my side or my wife's side. It's a little different to balance both out. I didn't know that the division in the center of the bed would cause those small issues. I wish we would've got the one that we can adjust the whole thing. Also, in the beginning, the bed was giving me a little bit of back problems and I wasn't sure if that's because I kept adjusting to different settings every day. I recently downloaded the app and I haven't hooked it up to where it's monitoring exactly how my sleeping patterns are and what it suggests.

I needed a new mattress and got a Sleep Number. Their reps were knowledgeable about their product and what we were asking for. We had our purchase shipped to us and setting it up was pretty easy. It's also more comfortable compared to our old bed and we are having a better night's sleep with our Sleep Number. Overall, it was a great experience for us and we like the quality of the mattress.

My husband and I went through a bunch of different beds because he needed it firmer and I needed soft. One of us was uncomfortable at all times though and that's why we bought a Sleep Number. We had the board, the base, and the bed. The salesman was fantastic. He's very informative and he wasn't too pushy. Normally when we go to a mattress store, they're very pushy, trying to get you to upgrade but we told them specifically what we wanted. He had explained the other options but he wasn't rude.

I’ve had six car accidents and my wife had a bad fall at work and we’ve had numerous spine injuries. The Sleep Number is more comfortable for us and my wife’s getting better sleep. It has excellent quality and we’re very happy with it. We had an antique one before from some of our friends. Then once we got the settlement, we decided that Sleep Number was one of the purchases we wanted to make and got everything from the store. The sales guy was awesome and great. We went there a couple of times and he sat down with us and saved our stuff. They had it on file when we went back. The delivery team was also good, confident and friendly.

I've heard a lot of good things about Sleep Number. Their sales reps were good and so were the delivery people though it took them a long time to get here. They rescheduled it twice and it was over a month before it was brought in, but I'm very happy with the Sleep Number bed. We all sleep very well on it.

I have quite a few friends that had Sleep Number and they thought highly of the bed and recommended it. Then a friend took me to the shop where she had gotten her bed because she had a good experience with her saleslady. I called to set up the appointment to go from my friend. And the sales lady called four days before to talk with me, to find out basics about me, which was very nice. She was very pleasant and we had a nice chat even before I came in. Then she took quite a bit of time with me at the store to make sure I got everything I wanted. She seemed to take her time, wanted to make sure she got to know me. I really liked my experience with her as a whole.

We've had a Sleep Number for ten years. We needed a new bed and so we went in and bought our second Sleep Number. The sales reps were cordial and nice. The delivery team was on time and set everything up. The quality of the bed is fine but the price is much higher than other companies.

We were looking for a more comfortable mattress and the Sleep Number sales rep was very good. We have the mattress, the base and SleepIQ System and we're satisfied.

We completed the setup with the crew, they were great! I signed acceptance for the bed and set up electronically, yet never received the electronic bill to my email. Additionally, we refused the ISleep module, having the delivery team return it. We have yet to receive the $300 refund for that item.

I've tried everything else and Sleep Number was my last resort trying to get relief from arthritic pain and backache for both my wife and me. We only dealt with one sales rep and she was very kind, nice, helpful and answered all of our questions. The delivery guys set up the mattress and did a good job, too. I was having problems with the mattress and I didn’t know that my sleep number was going to have to change. I thought I more or less found it and left it there, but that’s not necessarily true. I have to learn what I need to sleep on when I go to bed. It’s nice that I have the option to put more air in or take more air out. I also like the idea of being able to watch our rest cycle on the computer.

I was having back pain and it's time to replace our bed. We had some people that we knew through work that ordered Sleep Number and they ended up canceling their orders because they kept getting promised that the bed's coming and it never was so that made us nervous. But we’ve heard so many good things about the bed that’s why I put up with it. We figured we’d give it a shot. We told the person who worked there in the showroom that the beds were having issues getting delivered, and she promised that ours would not be delayed, however, it was.

Sleep Number's reviews and their sales reps were good, that's why I bought it. The delivery team and the quality of their products were good, too. Every now and then, people from Sleep Number call to tell me about things that are going on in the store. They have treated me well.

Back in 2002, we needed a new mattress and a friend told me that I should get a Sleep Number as I have a back problem. I told her it was stupid and who would ever sleep on air. I eventually got the C2 because we were just going to use it in our tent and it was so good for my back that I thought I needed a supply of this in case the C2 ever breaks. So that's why we have four. It's almost like my back problem doesn't exist until I'm forced to sleep on another bed if I'm on a trip. I actually brought it on a trip and blew it up in every hotel right on top of the regular bed. It literally has made my life so much easier because of my back.

I bought a Sleep Number bed in March with the base, the bedding and a mattress pad. I had good interaction with their sales rep. I like the quality of the bed and my girlfriend really likes it too.

We have a p6, the big bed, and we wanted to get two twins, so we got two number 3s. Since we already have the bases, we just bought the mattresses, and we paid for them at a reasonable price. Their sales professionals were nice, and I enjoyed talking with them. They're friendly and can talk about any level you want to talk to them about. Also, when the comforter on the p6 broke, but Sleep Number came out immediately when I called them. The delivery team did good too, and the delivery was done earlier than expected. We had put one of the beds together ourselves, and my wife has been doing much better with it. She thinks its outstanding. I, however, haven't opened the other one yet as I just haven't got around to putting mine on.

I bought a Sleep Number mattress and their reps were very knowledgeable, friendly, and customer conscious.

When my friend retired, she bought a Sleep Number bed and liked it. I have acid reflux, my back was bothering me and I needed something to sleep on that raised my head. I told my daughter the kind of bed I wanted and she looked up on the internet which store was closest here. It was Birmingham and the next was Mississippi. She lives in Mississippi so she called them and the guy called me. The delivery people were very polite and told me what I needed. With the Sleep Number, I don't get strangled as often as I did. The only thing I don't like is when I put my covers on, they slide down to the foot. But I'm satisfied with the product.

I wasn’t happy with the bed that I had. I was constantly waking up with backaches or like my arm would be asleep and I’d wake up again. My hip would be numb, too. I got a Sleep Number mattress and definitely, those problems have all been solved. I also purchased the base, pillows, and bedding. Kelly, the sales rep was wonderful. And the guy at the store was very helpful, too. He sent me a nice email afterwards. I couldn’t ask for better service. I just called the other day and ordered two more pillows. I'm completely happy with Sleep Number. It’s only been a few months but I can’t foresee any problems happening. I have no regrets.

We walked into the retail store in the mall and we tried the Sleep Number and since they were on sale and we needed a mattress, we purchased one. Their sales reps were really nice and helpful, and it was the manager who was helping us. When the delivery team came to the house, it literally took them 10 minutes to assemble it. However, we left that mattress in the guest room because we hated it. I have chronic back pain and that just made my back pain worse, so we brought my old mattress back into the room because it was way better than the Sleep Number. We couldn’t return it anymore because 30 days had already passed. It’s not worth the money because when I saw them install it, it looks like those inflatable air mattresses that you buy when you go camping. If I would have known that, I wouldn’t have purchased it.

My wife really wanted a Sleep Number so we got the mattress and base. The sales rep was great, answered all our questions, and wasn't pushy. We scheduled the delivery for later because we were waiting on a move, so it arrived about a month later. Their crew put the bed together pretty quickly and there weren't any problems.

I started thinking about getting a Sleep Number from the radio commercials. I went in to the local store, tried it out and I did some more reading. But what put me over the edge was when I saw that the reviewer score only got up to 70 on thousands of dollar mattresses of the conventional type, while Sleep Number Deluxe got a 72 and the basic Sleep Number that I got has a 71. So that told me that the basic design was what people liked and I got it. It was a revelation to see that I was most comfortable on a much lower number than I would have ever dreamed. My interaction with their showroom reps was not the way I preferred to do business with but it was reasonable and I understand that it's probably a burden to the overhead, but it was fine. I set the bed up myself and it was easy.

My back was bothering me, so I've tried everybody else and then I figured to try Sleep Number as well. I bought the p5 with the base and the pillows and then I bought a c2 mattress and the pillow for the summer place that I have. Their sales rep were good. I have the P5 set up when they were delivered, but the other one, I just set it up myself. The setup took about 15 minutes and was very easy. The beds are fantastic and I get a great night's sleep with them.

I have back issues and was trying to find something that can adjust me with my needs that change all the time. Sleep Number is not too bad and it's made me more aware of my sleeping habits to make more out of my day. Also, learning from sleep IQ as far as how to adjust it to get the best is interesting to watch. However, I'm concerned with how it's holding its shape. I've put it back together flat and at 100 every single morning but I'm wondering how it's going to hold up over time because I see it already giving and it's only been about six months.

We've had a Sleep Number before and we recently purchased a base and some pillows. We'd recommend them.

We've had all kinds of beds, waterbeds and different types of mattresses, and I was looking at different beds particularly one where I can raise up the bed and ended up purchasing a Sleep Number. Their reps were very informative. They took us around from bed to bed and showed us the different options. We were well informed. However, they sold us on the 25-year warranty of the bed, thinking we don't have to worry about the bed for 25 years, when in fact it's pro-rated. We only learned about it through their delivery team who explained it to my wife. They didn't lie but weren't upfront either with the warranty. Furthermore, there's something going on with the liner but my wife already contacted them and they're taking care of it. Other than that, I love it and I'm satisfied with it. It's too expensive but very comfortable and I enjoy it. It's a nice bed. As long as they stand by their product and the service with us, I'm happy with it.

We bought sheets. Also having an issue with our bed. We received some recommendations to solve our problem. Haven't tried them yet. I'll be in contact if I don't get resolution. Thank you for the assistance. It's a pleasure to do business with you.

My back has been bothering me cause I have slept on an air mattress for a long time. I got the Memory Foam Mattress from Sleep Number. I figured that way I could adjust it according to my back if I needed more support or not. At first, I wasn't happy. They said I was a 70, so I went down to a 60 and that didn't seem to help too much. Then, I was glad that the agents from the shop called and checked how I was. I told them my back was bothering me and they said to go down lower. So, I went down to 50 and I did that for about a week and I've been all right ever since. I’m no longer waking up with my back hurting me. I have to sleep on my side but towards morning, for a little while, I can sleep on my back.

We have purchased many sets of mattresses and box springs over a period of our married life and we thought maybe this Sleep Number will hold up better. They're customized to our own side where we can set it to where we want it. The cost of the one we bought wasn’t necessarily out of line with any of the ones that we purchased in the past. And so far, we like the quality of Sleep Number and we've been enjoying them. Their sales reps were also very professional, informative and very helpful. The installers also arrived when they send they would. It took them about as long as they said it would to set it up, and they were very professional, also.

I love Sleep Number. I sleep a lot better in it. I got the nightlight with the pad that goes around the bottom, it’s like a skirt and sometimes it falls off a little bit. But other than that, it’s been really great. So far, I haven’t had any problems at all. The bed is a little pricey but worth the money now, especially because I had sore back.

I wanted to have the most comfortable bed I could have. I got the Sleep Number basic package and it was delivered in three weeks. Their sales reps also helped me and did their job well. The bed is very comfortable.

We had a Sleep Number bed for more than fifteen years and recently, we bought a king split bed and some sheets. The sales reps were very nice and the delivery guys were very good. We also bought a heated mattress pad and the only thing is when I push for heat on my side, it goes on the opposite side. My wife has to turn my side on and I have to turn her side on. It got mixed up somehow, so we are going to talk to the local Sleep Number people. Other than that, our experience has been good.