Sleep Number Reviews

My wife wanted to go find a new bed, so we walked into the Sleep Number store and met a young lady who was very helpful and got us in the bed we liked. The delivery team set everything up and wouldn't allow me to help. They were very knowledgeable and friendly guys, and they showed me how to work the bed and what all the little gadgets meant. Sleep Number makes a really great product and I'm glad that we purchased our bed.

I have back issues and all of the beds that I tried did not work so we purchased the Sleep Number. The sales professionals in Woodbury, Minnesota were all very nice and thorough. The delivery team was very professional. They got everything set up and made sure that our numbers were set. They also showed us how to use the remote. I lost the USB pen drive that hooks the bed up to the internet to use my SleepIQ system and I couldn't find where to get the replacement USB. But overall I love the Sleep Number and we won't switch to any other bed again. We have even recommended them to friends.

Sleep Number bed is way better than the one we used to have. I like that I can adjust it to my convenience if I'm sore in order to have better sleep and relaxation. My experience with their sales and delivery teams were great except that some parts of the bed were missing so they weren't able to put it together the first time. But on the whole, I'd definitely recommend this bed.

We knew what Sleep Number product we wanted so we walked in, picked what we wanted and got it. The installers were great and we've had the bed for a year now. The bed was okay, however, we wanted to go trade it in because we wanted one that didn’t split in the middle. They wouldn't let us, though and they told us they don’t do that.

I liked the features and the adjustability of the Sleep Number bed. We got one and we dealt mostly with the manager at the store. She went way above and beyond. She even helped us order a bed for my mother-in-law who lives way up in a remote area of Northern Michigan which is nowhere near a store. We managed to get one delivered to her house. The Sleep Number bed has been great and we have recommended it. I have problems with my back and it’s definitely been the best sleep I’ve gotten in years.

The sales rep was very helpful. The real challenge I had was there's just so much product and it's a little easy to get lost with all the information. But they knew the models and what's going on. They did a good job presenting. And the installation guys were great. The bed is everything that they advertised and it is a better way to sleep. I'd recommend Sleep Number for sure.

I have three Sleep Number beds. I got a Grand King bed but I'm extremely disappointed that they cancelled the size. It's not on the website or in the catalog and that's the way it's been for the past five years. In case something ever happens to my bed, I don't know what I'm going to do. Then I got a twin bed and a full bed with dual chambers. I like that the dual chambers are zipped together and there wouldn't be that much of a difference that I would be able to feel in-between the two. I notice that a lot in my 15-year old Grand King bed because my air chambers had a piece of foam in-between them and there is not much shock absorbent in-between the two. If I move from one side of the bed to the other, there seems to be a sharp point there.

My husband and I like very different mattress types. We had a Tempur-Pedic and it wasn't working for us anymore, so we decided to try the Sleep Number. We went and tried it out in a showroom, and we answered a whole bunch of questions. We didn't purchase it right away because the salespeople were pushy and we don't like being kind of sold to. While I was out of town, my husband went to a different store and purchased the bed. The delivery was not what I was expecting. I didn't realize that it would come in just a couple of boxes. And it was time-consuming, but it was not difficult to set up. The bed has good quality and I'm happy with it so far. I would recommend it to somebody else.

I was in the market to get a new mattress and I read that Sleep Number is a good one so I bought the C2 and the base. I like the quality and it helps a lot, though I feel I need to adjust a little in the night. Their sales rep was nice and she found me what I was interested in getting and that's what I ended up getting. I also wasn't pressured to get anything I didn’t need to and it was definitely good. Then I had dropped it off in our home. I put it together and the assembly process wasn't bad.

Sleep Number is outstanding from their salesman to the installation team. The bed itself is outstanding too. We got the king split and when one of us gets out of bed the other can't feel it. We work on two different firmness, which is great. And that's one of the positive facets of Sleep Number. And we also like having a sleep monitor tell us how well we slept the next morning.

My wife and I have different preferences for each side of the bed so we got Sleep Number. We bought the base, pillows and beddings. The sales rep was knowledgeable, walked us through the decision, and he wasn't pushy. The only suggestion I would have was if they can make it a little firmer.

Instead of having the same exact bed every single night, we changed it up to feel more comfortable or straighten up the back a little bit. Sleep Number's sales professionals were very nice. They're polite, got me what I wanted and didn't try to upsell me. I bought the very low-end C2 mattress and base. I had the products delivered and I set it up. Instructions were clear and everything went fine. We got the Tempur-Pedic to compare it to which is way overpriced. I had a memory foam bed it's really soft at the top. My Sleep Number has been pretty nice and I would definitely recommend them to a friend.

I needed to buy a new bed and didn't wanna spend any more money elsewhere. We walked in to the Sleep Number store off-the-street with no appointments, poked around, and saw the different options that were available. We had no idea of what anything cost or what we were looking for. We just knew that after all the reviews we read online about it, one buys this bed for 20 or 30 years and that's what we were going for. We didn't wanna keep having to buy a new bed every couple of years. So, the salesman walked us through all the different features, the pros and the cons, then they sat us down, measured our Sleep Number for us, and demonstrated everything on the computer and how it all worked. They gave us a quote and we said we had to think about it.

We liked that Sleep Number was adjustable, that you could change the firmness or lack thereof and that you could raise and lower the bed. The sales people at the showroom seem pretty knowledgeable and friendly. Then we had home delivery and they set it up. My husband was here for that. But I don't know if they knew what they were doing because the mattresses don't appear to be squarely on the base, which to my knowledge, they should be so you can't move it. And on mine, there's a two-inch overhang which I don't think is the way that it's supposed to be.

My husband snores, so we decided to purchase a Sleep Number bed, and it helps with the snoring a little bit, but not significantly. I like the firmness of the mattress and the ability to adjust it based on our need. It's comfortable. However, I do not like the space that is like a little hole in between our beds. It bothers us. We can't get as comfortable getting close to each other in that bed. I wish the design had some kind of an attachment that would fit in there when we are not elevating the bed. It could be made out of foam that we could put, and then that way, we can use regular sheets that are not necessarily just the sheets for this particular bed.

I love my Sleep Number. They had a sale going on when I bought it and the sales reps were real nice and helpful. The people that came to set it up were real professional and did a great job too. They showed up on time, did their thing, and cleaned up after themselves. Sleep Number is a great product and it does what it says.

I was having a lot of trouble sleeping on my old mattress. My sister owns a Sleep Number bed and loves it so I got mine, too, and I like it. I had a back surgery from 10 years ago and the bed is very comfortable. I recommend Sleep Number.

Our Sleep Number seems to be pretty good so far. We've had it for a year and we're very happy with the quality. Sometimes it feels like we're going towards the center of the bed, but other than that, we really like our new bed. My back doesn't hurt anymore because of it.

I had a water bed for 35 years and my last waterbed mattress was leaking and so I decided to try Sleep Number instead. It was a costly purchase but I liked the waterbed better. I hurt my back in 2003 and I could crawl into my waterbed and it cradled my back just perfectly. It's not that the Sleep Number doesn't, but the waterbed was more comfortable to my back.

We've been wanting a Sleep Number for years and it's time to replace our mattress anyway, so we went ahead and made the investment. Their sales reps were very friendly and helpful in making a decision. Our delivery experience was good. They came when they said they would, they assembled the bed and explained everything to me very clearly. It's a great product. The only problem is now we can't go stay at hotels because we're so unhappy sleeping on other beds now.

We had our first Sleep Number bed for about 15 years. We went to the adjustable frame after my husband was diagnosed with Myasthenia gravis and bought a split king instead of a regular king for that reason. We've had that one for almost two years now. We scheduled a home delivery for the adjustable base and the split king mattress. The sales representatives were all great especially one guy who I usually try to talk to and he has always been very helpful.

We've had a Sleep Number for over 10 years and we upgraded a year ago to the little higher quality and the split bed where the feet and the head can go up. The new bed is really good compared to the previous one we had. As we get older, the bed really helps with acid reflux. I can raise the head up and then I can get my back and hips at a good, comfortable location with the feet coming up.

I walked in the store, and I knew what I wanted so I talked to the guy for just a few minutes. He showed me what he had and how much it would cost. I paid him for it and left. We're pleased with its quality. I sleep well with my Sleep Number and I enjoy it.

Sleep Number was recommended by friends. We like the quality of the mattress and I would recommend it. I sleep better in it on some nights, some night not, it depends. But my experience with Sleep Number has been fine.

From sale to delivery service was great. Was happy with everyone I worked with. We are still new with the bed and not yet hooked up to wifi since we just moved in our house so hopefully customer service should we need it is goes as well.

We've had our first Sleep Number for 15 years and when we purchased our second one, we went with a larger mattress. We knew what we wanted for the most part and the sales staff did a nice job. We did the setup ourselves and that turned out fine. Everything has been good.

My husband has a lot of pain in his back all the time so we thought that maybe a Sleep Number type of bed would be beneficial for him. When we were at the store, the Sleep Number sales professionals walked us through the store, let us try different versions of the mattress and showed us how it’s like when one goes from the most basic model up to the top. There are different features of their beds like heating and cooling. We ended up getting the mattress and had it delivered. The delivery team, composed of a couple of guys, also set up the bed from scratch for us. There’s a little bit of a frame to the mattress and they set this up. Then they rolled out the different types of layers. As for the quality of the product, it’s good. Overall it’s a great mattress.

I’ve had Sleep Number products at home for 10 years. I have now three beds from them. We purchased the last one, which is a full bed and a box assembly at the store and the other two had been ordered on the internet. It’s a great bed buying experience. The bed is also great and its adjustability made me purchase it. I’d probably be buying one again.

My wife sleeps very restlessly. We had different mattresses and no matter what, she just wasn't feeling comfortable. Also, we both have bad backs. She has scoliosis and I had a deteriorated L4 which caused my L5 to slip out. I was in this chronic pain, suffering badly. I was doing anything and everything, except surgery, muscle relaxers and painkillers. So that's why we went with Sleep Number. It's extremely expensive. We went with the queen size so it doesn't have the dual adjusting because that was another $1,000. We’re not gonna spend more than $2,400 and it's just one thing after the next and by the time we walked out of there, the price was $3,500.

I've been having back pain for awhile with my old standard mattress, so I went to a Sleep Number store and tried them out. There was a demo bed in the store that they had me basically figure out what my number was on it. They explained all the benefits of Sleep Number and then once I found my number, they had me test different models that were in my price point and then placed the order for me. So far, the quality of the mattress that I got is good and I like it. It has been a great experience.

I liked the idea of one person being able to adjust the bed to their liking which we can do with Sleep Number so we got it. The first time we walked in the store at the mall, I thought that they did a good job presenting what they had and how it was different, explaining the difference between one model and the next. Then, when we got the delivery, it went pretty well. They delivered it when they said they would and got it all set up. It was all good as expected and these days, that's what you're looking for. They did what they said they were gonna do. So I don't have any complaints. We're happy and we'd recommend them to others.

Sleep Number was recommended to me by somebody who had one. So far, it's good. However, I need to pump and readjust it once a week as it seems to lose air over a day or two. I also bought the memory foam pillows, but they didn't work out. They're not thick enough for men because men have wider shoulders and it would ** my neck at night. If they make a thicker memory foam pillow, I might buy one. On the other hand, the NASA temperature controlling mattress pad is fantastic and I'm pretty happy with it.

I got the bed because I was having back pain and was waking up a lot the whole night. We did our research and we felt that Sleep Number was the best option. We already knew exactly what we wanted when we went in the store, so it was pretty easy. I put the bed together myself and we're very happy with its quality. We noticed ourselves sleeping all the way through the night, and I don't have lower back pain anymore.

I was having back pains so I got myself a Sleep Number mattress. The sales reps were fine and I didn’t have any issues with them. The installation team was also really good and quick. However, the bed is probably the same as what I had before since it didn’t really help my back. Nevertheless, I'd recommend them.

I have friends and family that have Sleep Number and I've already laid on theirs. I thought it was pretty good, it had a very good warranty, the people I knew that had them enjoyed them and I like the fact that I can adjust it. The salesperson was very outgoing, full of energy, and positive. He loves the product and knew a lot about it. So, he was very good about entertaining all of my questions. He filled all of that in a very professional satisfactory way so I was very pleased and purchased the basic C1. I set it up myself and it was totally simple as long as you follow the instructions and read them.

My partner snores and my old bed was falling apart so we decided to try Sleep Number bed since we heard really good reviews on it. We've been in their store a couple of times to check on different beds. They filled us in on the questions that we had and then, we got the base and the mattress. The delivery was good, smooth and quick because they set it all up without an issue. So far, it hasn’t stopped my partner's snoring. He has it set at a 100, and it's still not hard enough for him. So, he sleeps in a different room with the old bed, but I do enjoy it. Overall, it's really good.

We went through the Sleep Number air mattress to see how it was for 100 days. I didn't expect to spend $10,000 for something that didn't meet my needs so we returned it. I'm not satisfied with the product but the service was okay. Returning it worked out as well.

We've been using our Sleep Number bed for a year now. In fact, we also had a Sleep Number before. My husband likes it much better than I do. To me, the quality of the bed is good. Our experience with Sleep Number's customer service rep was good, and the installation guys did well.

I can sleep through the night and no backaches with Sleep Number. It's way better than my old bed. The sales representatives were very professional, courteous, informed, and not forceful. They helped us choose the bed that was right for us. When the installers came out, they put it up right in front of me. They did a really good job explaining how everything works. They showed me how everything comes apart if I ever have to move it. It's an overall great experience for us.

I bought the Sleep Number mattress and base as it was recommended by a family member. Dealing with their sales reps and delivery crew was fine. We like the bed a lot.

We moved into a new house and got rid of our bed. We shipped our bed to Arizona for our winter home then bought one to replace in our normal home. This is my third purchase of Sleep Number bed. I got p5 and p7 before. Their sales professionals were very good and friendly. We had it shipped to an address and then we came home in April and picked it up at my brother-in-law's then set it up. Everything went fine. My two brothers-in-law bought one for each of them within a month of me purchasing mine.

I've had problems in the past with normal mattresses and wanted something quality so I went with Sleep Number. When I went to purchase, I got to test out the beds and I had very good interactions with the sales reps. They explained in detail, were very informative, very "This is how it is", and tried to suggest anything, so I appreciated it. I put up the bed with the help of some friends and it was real easy. I've had it for about six months now and I'm glad I bought it. I didn't have any problems with my original bed but I was up in the middle of the night in the past. Now, I'm fine and I sleep well real good so there's no problem. I was a little worried about the price and it was a little bit of an investment, but I would say for someone who definitely wants some change, I definitely recommend it. I've been impressed with it all.

I had a Sleep Number bed growing up and really liked it. But I wanted to upgrade to a bigger one. It was easy with the sales reps when I bought my new Sleep Number bed. I knew what I wanted, called, and they set my order up for me and put all the information in. I got my purchase quickly and the bed I got was good.

We've heard good things about Sleep Number from certain people and we've been thinking about buying one for years. We kept going in to different stores and finally got the bed. We also got some bedding which are okay, but they're more expensive than they're worth.

I needed a new bed and I figured I go big or go home. Overall, I'm happy with the Sleep Number. It's a nice and big bed. The mattress protector does its job but I don't think the sheets are any better than most sheets we could buy. But they do have little things that help the sheet stay on the bed so that's very nice.

The bed that I had was old and needed to be replaced. I work 10 hours a day and had a constant shoulder pain and I was thinking I deserve to come from work feeling good and sleep good at night. So, I was walking through the mall one day and the saleslady took me through the total comfort that Sleep Number has to offer which was what I was looking for at that time. She was around my age so she could relate to the concerns that I had. She started with the basic bed, going up to the most expensive one. She told me about the ergonomics of it. It was worth the try. Then she said, "Oh, you don't really need any money down. Let's see if you could finance it. And it'll really be a smooth transition." She was very informative, nice, and courteous. I felt good when I left the store with my purchase.

I have a bad back, so we got a Sleep Number awhile ago, and we upgraded our modular base to the Sleep IQ about a year ago. Then we got an adjustable Kids bed as well. We enjoy very much the products that we got.

I absolutely love my Sleep Number bed. I'm in a lot of pain when I go to bed, but not when I wake up. I got 1 in 2000 that lasted me for 14 years. I was in the hospital at that time and have had 7 back surgeries when my mother and my husband purchased the bed for me. That's when I fell in love with Sleep Number and I'll probably never sleep on anything but Sleep Number. The one that I have now is the replacement of that bed but I still have the California king waterbed frame. The delivery team was wonderful when they delivered the new mattress. They worked with me and it was perfect. They dropped it and left it where I directed them to because I wasn't home and my neighbor signed for it. I'm hoping this one will last me 15 years and I'll get another Sleep Number again then. I will be using Sleep Number for life.

We own two Sleep Number beds. One was purchased about eight years ago and one was purchased last year. I like its ability to change the degree of softness and hardness. Recently, we bought a new remote and pump for our oldest bed. The pump was fine but they thought since the remote was old enough that it might not sync well to the old pump, so we bought a new pump with it. Their delivery team came in an expected amount of time.

Our Sleep Number bed is wonderful compared to our old bed. Their sales team was awesome. We had an installation team and they did great. Its quality is wonderful and I would recommend it.

We needed a new mattress and Sleep Number had gotten good reviews so we went with them and got a bed that has the head elevation. Our purchasing experience was really great and awesome. It was a very busy day in the store and there were a lot of customers but the salesperson took her time and was very professional. We like the bed a lot and it's rather a different type of mattress. Also, we really like the head elevation feature which we didn't have before.

The sales representatives answered the questions I had, and there was no undue pressure. The delivery crew was also quick - they had the bed put together in about 15 minutes. They gave us very clear, simple and straightforward directions too. They knew what they were doing. The bed is better than I thought and it's very comfortable. It's a good deal! So far, I recommend Sleep Number.

We received outstanding service during our visit and all of our questions and concerns were addressed. We are extremely pleased with our purchase. We highly recommend Lamar ** as your point of contact in the McDonough, GA area for Sleep Number products and service.

Our bed is 3 years old. We need a new cover because our zipper has broke. Called warranty Dept in December and got a quote for in the neighborhood of 220$. Just got off the phone with them and now's it 750$. Our warranty will only cover 20%. Regular 900$. For that price I could go out and buy a non Sleep Number bed. Will never deal with them again.

We’ve had difficulty getting the mattress that we liked for many years. So when a couple of our friends got a Sleep Number and seemed to like it, we decided to get one as well. Their reps were very thorough but the purchasing process took three hours. It’s probably quicker to buy a car than buying a Sleep Number. But it's not entirely the salesman's fault because we couldn't decide so we went back and forth.

We had a TempurPedic which we put in our guestroom. Then we wanted a king-sized bed with the split top so we got a Sleep Number. We kind of like the way that it was designed and we enjoyed it. With the split feature, one person can watch TV and the other doesn't have to. It can also have different heights during the night so it works out really well. It's a little expensive and I would enjoy it much more if it cost half of what it did but it is what it is. We got it at the Downtown Summerlin branch where the sales rep wasn't pushy. She was informative, knowledgeable and it was a pleasure working with her. Also, the delivery team was great. It didn't take them that long but they were good. They put the bed together in half hour to forty five minutes max and explained it to me. It's a good quality bed and overall I had an excellent experience.

Purchasing a Sleep Number was my husband’s idea because his parents had one and they liked it a lot. We went in the store and told the reps we were interested in a bed. They had us try out a couple of different ones, which was really nice. Usually we have a problem with stores like that because we look really young, but they took us seriously. Then I went back in and they gave us some stuff to help us move, those little plugs so that the bed wouldn't slide when we move it. The delivery team was pretty quick, in and out, and they were on time. I'd definitely recommend Sleep Number, and hopefully we'll have this bed for quite a long time.

I had a bad back and heard that Sleep Number was good for it. I had a good experience with their sales and delivery teams. The quality of the bed is excellent, and I'd recommend Sleep Number.

We had a Sleep Number mattress before for several years and it was wearing out, so we decided to buy another one. It came in a box and we put it together. It seems to be working and we're getting along with it pretty good.

I'm a mechanic so I constantly need to adjust. We figured being able to adjust the bed itself would be the best bet than trying to use different pillow tops and all that. And so far, Sleep Number is working out great. We haven't had any issues at all. I've actually recommended it to a bunch of people.

I like the adjustment on Sleep Number bed. My husband and I bought a base and got pillows as a gift. Their sales representative showed us the goods. Then, we schedule a home delivery. The delivery crew was on time and they did a good job. My husband watched them during the set up so he could figure out how to do it. We had moved and set it up in the other bedroom. The bed is of perfect quality, except for its foam that turned off-color when we moved it. Other than that we really enjoyed it because it's really comfortable. We definitely recommend it. In fact, we told the pastor about it and he went and got one too. He got $100 by getting one. He thinks the Sleep Number bed is a pleasurable thing, too.

Our previous mattress was about 25 years old, so the Sleep Number bed certainly is an improvement over that. We're enjoying it. Also, their staff was fine and very quick.

I had a good experience with Sleep Number's sales and installation teams. The overall quality of the bed is really good, and the only complaint I have is for attaching the headboard to the frame. I've had mine affecting my own bracket and I only have one of them.

We had a Sleep Number bed that was 25 years old but there was a big bubble in the middle of my husband's side of the bed. The bellows between the chamber may be leaked or broken. We were past any warranty and we figured it was okay. We came down to look for a mattress and the young woman who sold us the bed in the first place was delightful and she remembered us. Our experience with her was good and it was not a hard sale because we knew what we were looking for. Then the delivery team came and set it up and they were efficient and very pleasant young men. When we got the mattress, I also got a new pillow and I have been happy with it. It's a good firm pillow and it has that memory foam so it's not squished up all the time.

We actually had a Sleep Number initially in our bedroom, and then we decided to get one as well for the guest room. We've had the first one for three years now. In a couple of months now, we'll be finishing almost a year with the second one, and I'm still paying for it. But, unfortunately, we're not happy with either of them and will replace both of them. After we bought the one in the bedroom, we moved to California and after we came back there was a leak in it. In fact, I just ordered another mattress yesterday and they're going to replace that. As for the other one that we got for the guest room, ever since the beginning, we had to constantly reset the remote to factory setting because it gets stuck and doesn't work. It's been a horrible experience. I didn't expect to have the aggravation of buying a brand new piece and having this problem. I tried talking to the customer service reps once but it didn't work out.

My wife did a study on Sleep Number so when we went in the store, we already knew what we want. She did her homework on what she wanted, and what kind and size. But we somehow couldn't get it the first time. And then they called me back, and wrote me a letter saying they don't know why I was denied. I said, "I don't either." And then the rep said, "Just send me a letter saying if you could prove your income." So I sent them proof of my income and they gave the bed I wanted. We have the air condition bed, and every time there's lightning, it knocks the system out, and we have problem with the remote control for some reason. But the bed is great and we love it.

We've had Sleep Number in our home for about eight years and for our second purchase from them, we bought a mattress. They had a great salesperson who was very helpful. Our purchase was delivered to us and we put it together. The assembly process wasn't any problem and the directions were very clear. We like our Sleep Number and we're also quite happy with our second one. We have both beds now so we’re good. It's been an excellent experience.

We've had Sleep Number for over 20 years. We had a recent purchase a year ago and it's a little bit bigger than our old bed but my wife and I both think it's an improvement. It stays at the pressure we set it at all the time now. Before it was leaking out there and it changes in atmosphere.

I broke my arm and I was sleeping in a recliner for over 10 years. I kept telling my husband I couldn't sleep in the bed and I wanted a Sleep Number but he didn't want it so we didn't get one. Then one day he just decided we'd get one. The store reps gave us our time and didn't rush us. My husband thought he'd like it so we got one but he won't try to adjust it like he likes it. We got the king split and I adjust my side like I want it. When we first got it for about two nights, I would sleep quite a bit on the bed but I'd get in the recliner because I had to get to used to it since I had slept in a recliner for so long. If I had not, I would have insisted on getting it earlier. After that, I've been in the Sleep Number bed ever since. I really like it and I don't sleep in the recliner anymore.

I have sleep apnea and sleeping at a slightly elevated posture even with the sleep apnea machine helps the way I sleep. The Sleep Number bed was the only bed that could separate the differences between the types of bed and it was something that my wife may use so we purchased one with the split elevation. It took a while to get the bed but the delivery team was quick and set everything up. They were polite and on time. The product was expensive but it would be nice if they had included a skirt frame for it as they're relatively inexpensive. I know because I wound up building one myself. I have no problem recommending the bed. This is the bed that I'm usually telling people about when I meet people who have the same condition I have.

My husband and I tried out every bed and we couldn't agree on the firmness. We went to Sleep Number and it was just perfect. The sales lady was absolutely wonderful. The ceiling showed what number the bed was on and she adjusted it one at a time and let us pick. There was no rush. The staff knew their stuff and weren't pushy, but they were there to answer any question we had. The experience was better than anywhere else we went to look at regular type mattresses.

I've had a Sleep Number bed for 10 years. This time, I purchased an i10. The sales representatives were fabulous and very professional and the delivery guys were extraordinary on how they went about their job. They were efficient, cordial, and informative and it was a great team. I love my bed, and I had a pleasant experience. Sleep Number should keep doing what they're doing.

My first Sleep Number purchase was because I was trying to find a comfortable bed. My most recent one was a gift and the bed went to my sister's house. I'm satisfied with Sleep Number. I keep going back to them so they're good.

We had a water bed for years and decided that Sleep Number would be the way we'd go. The reps were courteous and helpful, everything was the way they said it would be, and we're very happy with the bed.

I hated my other bed so we decided to purchase a Sleep Number. I like our new bed a lot and it's holding up well. It's really nice to be able to change my side of the bed to what I want it to be versus my husband because we absolutely do not like it the same.

The sales rep that I spoke to was knowledgeable, courteous and helpful. And the delivery team was friendly, careful and on time. I'm enjoying my Sleep Number so far and would recommend it.

I wanted an adjustable bed where I could be comfortable because I have sleep apnea, so I decided to purchase a bed from Sleep Number. Since having the bed, it's rare for me to have sleeping issues. We bought from a store in Delaware and the salesperson had us try out a few beds and set them up with pillows. We found one that my wife and I both liked. Then, we went to the Sleep Number store in Dover to pick up extra sheets. A salesman explained that she was probably set up with the wrong pillow based on the type of bed that we had. Because we got the cool comfort covers for the pillows. But the covers didn’t still match the bed. It's a fairly firm material but they should have gotten us a softer pillow to accommodate extra firmness of that cover. The salesperson in here was surprised that the salesperson in Delaware didn't do that.

My Sleep Number bed is better than what I previously had but our electric bill went up.

We had one of the original Sleep Number mattresses for almost 25 years and it was worn out so we got a replacement. This time, I got the motorized frame and the split bed. I'm disabled and in bed almost full time so I got the features that allow the head and foot to rise. I went to the local store without an appointment, and the sales rep was dealing with another client but he was extremely helpful to me. Then once that client left, he was very informative. I tried several beds and he pointed out the differences. I wasn't intending to buy the frame, but once I tried it, I decided to go with that, too. He also explained to me that I needed my custom-fitted sheets which were expensive so it ended up costing me a lot more than I had anticipated.

My wife was pregnant at the time. Some days she needed some firmness and some days, she needed really soft. So, we went with the Sleep Number because of its adjustability. However, I could feel the boards of the bed frame underneath at certain points, plus my wife couldn't get comfortable on it at all and it's not my particular bed type so we returned it after 30 days and we got refunded.

My sister has one a Sleep Number bed and I've already had two. It has been about a year since I've had the newest one. Dealing with their sales rep has been fine but when it was delivered, the item was just left on the platform.

Super excited to receive the bed last year. Took a few nights to get used to it but over the year the bed has lost its luster. We slept great for about two months but now it is just super uncomfortable and very stiff no matter the sleep number. Nevertheless we are now stuck with an $8000 bed that we no longer enjoy.

The Sleep Number seemed comfortable and we wanted to try it out. The salespeople were knowledgeable and they had us lie on the bed, showed us how to move up and down and how to adjust the firmness of it. We ended with an adjustable king which is two twins that were pushed together. We also got the bedding and stuff with it. The one thing that I didn't like, though, was the salespeople told us that the mattresses would not separate and would stay next to each other, but they don’t. We're always having to move our mattress trying to get it closer together, so there's not a great big valley there. We're not real happy about that, but otherwise it's a comfortable bed. It took us a while to get used to it from our Tempur-Pedic, but we're pretty used to it now.

I have a variety of medical conditions that make it difficult to sleep in an ordinary bed. And for years I was sleeping in a remote-controlled recliner. I decided to see what was out there and Sleep Number was the first place I started to look. The store that I went to is in Victor, New York. It's the only local store and it was about a half an hour drive for me. There should be more locations either in the outlying areas or in the city proper. Nevertheless, I was very impressed so I ended up getting the Sleep Number bed and I’ve never looked back.

The Sleep Number bed has been relatively good. But the mattress pad sucks. It has ripped down the center. But it's still under warranty and I haven't made contact with the company. The bed was actually gotten for me because I have fibromyalgia and had a major surgery that required six months of bed rest. We bought the Sleep Number that you can adjust the head and the feet.

We had a Sleep Number bed many years ago, and went to a different competitor product. We're happy with that for a while, and decided to go back to Sleep Number. We also purchased the pillows and my wife is very happy with them. The sales rep are generally polite but one whom we had to deal with on several occasions was extremely incompetent. The order initially took several months before we tried to figure out what was going on? We found out that it had been delivered to our old house in a different city because the person that processed the order, even though we told him several times about the address and everything else, was also not computer literate, and he sent the bed to our old house. He tried to blame us for the problem.

I couldn't fit a mattress up our old farmhouse stairs, so we looked into getting a Sleep Number. The mattress we purchased had great quality so we decided to buy two more. We highly recommend Sleep Number.

Sleep Number was something different and wasn't mainstream. I'm very pleased with it. The salespeople were very informative. They let us try out everything and there was no pressure to buying any particular product. And the delivery team were good guys. They set the bed up and they were gone in less than an hour. It was an okay experience. And the quality of the product is fine. Except I don't like the way the bedding doesn't work with the bed very well. I got it because I assumed I had to and keeping it on the bed is next to impossible. But I'm definitely sleeping better than I used to. So, nothing negative to say about it. It was okay 'till it quit working. Right now, the remote doesn't work and I can't get the bed to go up and down.

I just graduated from college and I'm a nurse so I knew that sleep is important. And so, I was looking at different beds across the spectrum but had been very impressed with the customer service and the quality of product at Sleep Number. So I went to a store in Auburn, Alabama and talked with the consultant. I wasn't intending on buying the full bed and the whole shebang that day, but I got it all accomplished and it's been really nice. I love my Sleep Number. I also bought the bed sheets and that was the only thing I purchased with my bed because at the time, I have already purchased pillows. I got the grey and the cobalt blue sheets and I also love them. I like the colors and the way that they fit the bed with the extra strap that holds them onto the mattress.

We had a Sleep Number years ago. The last time, my wife wanted to try a mattress and I never liked it. So, we're back to the air bed again and we're happier. I installed the new Sleep Number myself and I'm really happy with it.

I needed a new mattress and I knew my parents had a Sleep Number for a while. I ordered my Sleep Number mattress and base online and it was very easy and convenient. It was dropped off and we set it up, which was also very easy. The quality is fine with us and we're happy with it. It was a nice experience.

It took us a long time to find our Sleep Number. But after we did, it's been great. We got the topper and the mattress cover. We set it up ourselves and that's pretty easy. We also bought pillows for our kids and they're wonderful and cute. They're like child size ones and we may just go back and purchase something else. We also got SleepIQ. Everything was wonderful and it was a good experience. I definitely think we got our money's worth. We recommended the Sleep Number bed to my aunt and she purchased one.

I've got bad lungs and I wanted my head raised up like a hospital bed. So, I tried Sleep Number beds and tried to see what one of them cost and it was outrageous. I went to a depot in a mall and they had it with three months interest-free so I tried one up there and it was good. But when I got it set up, it's a whole different horse of a different color. Right now, we've got a big old memory foam mattress on top of it, of which I wasted $5,200 for. I have no way I can set that bed to be comfortable. If my head is lying down, my lungs will fill up with fluids so I have to keep my head raised up a bit. But whenever I raise it up, I slide down in the bed and I have to go crawling back up. I've tried letting it down just enough to keep my head tilted up, but I slide down. So, I raise the foot up and try to stop from sliding down in the bed, and it hurts my heels. Ever since I paid them, they don’t care since they got what they were after. I'd love to have my $5,200 back.

My wife and I were having shoulder and back issues, but Sleep Number seems to have solved all that. We like the bed's adjustability and it did what we thought it would do. We've been well-pleased and have actually recommended it a lot.

I've had my Sleep Number bed close to a year, and it is a good bed. It's a lot better than the one I had before since I can do some things with it such as adjusting the firmness, which I couldn't do with the other bed that I had. In addition, the guys who came out to install it were very nice.

All the sales reps that I dealt with did a great job, so with the installation team that came in. The only thing that I thought was odd was when they had to get my password off my wifi modem, and they put it in their phone to get the little app thing going. And I'm thinking maybe there's a better way to do that. But other than that, we love the bed. I get a lot better sleep with Sleep Number. We tell people about it when they come over to the house. It's very nice and we just enjoy the whole thing.

My husband had sleeping problems so we bought a Sleep Number. I spent a lot of time testing the products together with their reps and they were very helpful. We scheduled for home delivery but they were a couple of weeks earlier than we anticipated. I like the bed but I wish it was more affordable. Then, I'd probably have another one in my house.

I was having some health problems so I decided to purchase a Sleep Number adjustable bed. Also, I spend a lot of time in bed and we wanted something that was going to be helpful for that. It was expensive but the quality is very nice. Their sales team was very knowledgeable, helpful, and accommodating. We scheduled for a home delivery and their home delivery team set it up. They were on time and very professional. I was amazed how fast they set it up.

We are two different-sized people sleeping on the bed and to get it comfortable for both of us because I like mine softer and he likes his harder, we thought the Sleep Number would be our best bet for a win-win situation. We've had our Sleep Number for about a year now and I'm liking it because if it is too soft I can firm it up a little bit. My husband seems to like it, too.

I was having surgery and they said it would be easier if I had a bed that would elevate me so I went with Sleep Number. The delivery was fine. We had to warranty the outside part of the mattress because it was stalling after six months, and it looks like it's doing it again. It's a split king and it's like the Grand Canyon between the two mattresses and it seems another body can be fit between them. Also, it looks like a 25-year old mattress since it looks saggy and hanging off the sides already.

Family members referred Sleep Number to me. We got the bed that's divided in the middle and comes up and down. The sales reps were informative and not pushy. We like the quality of the bed. It's been a great experience.

My wife wanted a new mattress and she wanted a Sleep Number so we got one along with the adjustable base. Everything went great with their reps and so far, we're sleeping good and we're happy with our bed.

We've had a Sleep Number in our home since 2008, and the one that we have now is our second. I hated the first bed. I tried to get my perfect number and also tried to return the bed, but Sleep Number wouldn't do it. I like the second one better and got a couple of grand off of it from a deal from a home show, but I still think Sleep Number is too expensive and there are better products for your money. They have the lifetime warranty but it doesn't mean anything because it has a lot of stipulations. I also still have a lot of problems with the mattress and I'm thinking about getting a Tempur-Pedic to put on top of it. My husband loves the bed, so we're total opposites. Customer service-wise, the people were all great and super nice.

People I know have Sleep Number so I got one, too. I've had mine for about 3 months now and I love it. I have already recommended it to people I know and they love it, too. I’m just a little nervous that Sleep Number won’t be here in 25 years when I'll need another one.

Sleep Number serves me well. We had bought one before, so this is our second. I've slept well on both of them but my wife was having a hard time with the first one. It was made out of different stuff but on this new one, she sleeps a lot better. Also, this new one is a lot lighter and its panels on the sides seem to be a lot better. I'd recommend Sleep Number to anybody.

I was happy with my Sleep Number bed. My experience with the sales and delivery people went all right. However, for some reason, we couldn't return the sheets to the store. We have to send them into Sleep Number through the mail so it's more of a hassle than anything. Other than that it was a great experience.

We don't really buy things quickly, but we bought Sleep Number in our first visit. The salesman was very nice to a couple of old folks. He was very good at explaining things to us and that means a lot. It was a good experience. And the delivery team was very nice and very helpful too. My husband was here and he said it took them an hour to set the bed up then, they had to wait for me for a little while because they had questions for me. I was satisfied with the service and I like the bed a lot. But my husband thinks it's not as firm as it was so I have to go back to the store to see if there's anything I don't know and if sometimes the air gets less in it. I'd expect good service.

We've owned our Sleep Number for a year now and it's 1,000% much better than our bed before. Their sales team was very good. We installed it ourselves and it was very easy. We have animals in the house and they haven’t been able to damage it. So, we’re very pleased with its quality.

My Sleep Number is better than my previous bed. I'm disappointed that I didn't get one that lifted up. Now, they're just selling the one that lifts up on the neck for the same price. The team that worked on the installation were good and were friendly.

I sold a queen-size Sleep Number for 300 bucks to get rid of it. It's a dual bladder which is a major pain in the butt. I fall in the middle all the time so I put foam in there so I wouldn’t fall but then the foam gets worked loose. So I was rolling towards that cavern in the middle. Both my adult kids and I had that complaint and my daughter got rid of her bed, too. And I thought I was gonna have to have hip replacement surgery. My hip would hurt so bad.

On December 8, 2016 my husband and I purchased a Sleep Number bed from the store in Santa Rosa. Sales person was very nice. After one week of sleeping on the bed, which was delivered on December 15, I called customer service because the bed was extremely uncomfortable. The representative wanted to customize and send some parts to make it more comfortable. It took two weeks to get it installed. We received only half of what was promised. Again the bed was extremely uncomfortable. I called customer service and was told they would send another part. I called again this morning January 23, 2017. It took over an hour to get someone to help me.

I had a friend who had a Sleep Number and told me that she enjoyed it. It worked wonders for her back so I decided to get one for myself since I was having back or shoulder issues. I was greeted by their sales professionals as soon as I walked in the store. They walked me through every series and I was able to try a few of the beds to see which one I preferred. They priced them for me, and we found a Sleep Number that was comfortable for me. It was great from beginning to end and I got the bed earlier than I expected. The delivery team moved out my old bed and moved my new one in. They showed me how to work the remote, how to program, and how to set it up on my phone. I enjoy the bed, and my kids try to get on it every chance they get. It was the best purchase I have ever made and I have recommended it to friends.

We were looking for a new bed and after researching all the different options available, we went with Sleep Number since it seemed to be the most flexible for our needs. We walked into the Sleep Number store after already doing research and knowing pretty much what we wanted because we wanted to lay on the bed to confirm that. When we came in, the guy was very helpful and we made a purchase within a couple of days after that. Setting up the bed was super simple. The quality of the bed is very good and we’ve been very happy with it.

In getting a Sleep Number bed, it looked like we were going to have a good night's sleep. We got both a mattress and a base. The sales rep was very courteous, professional, and good. But, going into the store, I already knew what I wanted. We scheduled for delivery and it was good with the delivery team. They came and set the bed up. They were quick and showed me how to use the bed, and I was happy with it. The product that we got was all right. For the price, though, it was expensive. I'm also disappointed that the air foam was making a noise every time I pump it up. But we're okay with it. It seems that every time I call Customer Service, I've got to pay. Next time, we're just going to get the base without too many moving parts. Just a mattress and a base would be good.

I like where they had my feet go up and down. That's what I really wanted from the Sleep Number. I also bought the mattress pads and sheets. They are all very good, I have no complaints. Also, the sales rep were all very helpful.

I was having a lot of back pains so I got Sleep Number. The salespeople were very knowledgeable and helpful. I purchased a pillow, mattress and base and had them delivered to my home. And the delivery team was good and professional. It's a very good quality and I've had a positive experience.

The sales professionals at Sleep Number were wonderful and the installation team was excellent. We upgraded to a split top mattress, but I'm not as happy with this bed as I was with the previous one. The FlexTop, only a quarter of the way down where it is split at the top so you can put either side up, was pulling apart. The gap between the mattresses at the top was eight inches at one point. I called customer service and talked to a young lady who seemed to know what she was talking about. She told me that what they needed to do was send me more shark bites that bite into the mattress and hold it in one place. There are four of those on the bed but they're on the bottom two-thirds of the bed.

We found out about Sleep Number from friends and we liked the salesperson a lot and the installers were fine. We got the thing where you can raise and lower it, which we didn't have before. We've had the bed for about a year now and we like it better than our old bed. It's more comfortable.

I had a Sleep Number before but the company I had bought it from was not doing business locally any more. I'm too old to be looking up mattresses so once I buy one, I would have to have it delivered and find a way to get it in the house. Then I saw a commercial that now, the bed is just rolled out of a box. So then I bought a king-sized bed from Sleep Number along with the frame. But I didn't get pillows because I'm happy with the ones I've got and I love them. I thought I had picked a fairly decent bed at a reasonable price. I also found out my next-door neighbor had the one with the adjustable head part and she paid not only a couple of hundred dollars more than I did and hers is queen size.

We needed a new bed and we were at the shopping center and saw that Sleep Number was on sale. So, we went in and the sales staff were very good. They explained everything to us. Then, we talked a bit before we decided to go and buy one. The delivery team was excellent. My problem with it is that one of the airbags is losing air as if it has a slow leak in it. We just noticed it about a week ago. Other than that, I'm very satisfied with the bed.

I have at least seven Sleep Number mattresses in different places where I live. I like how I'm able to adjust how hard or how soft I want the mattress, and it's worked well for me all these years. The product is very good and they should keep producing it. Plus, everybody has been very good and I never had an issue.

The sales reps of Sleep Number were fairly professional. I've had the bed for at least six months and so far, the mattress' quality is good. Sleeping seems to be a little more comfortable now.

We had our first Sleep Number bed for a long time, and then we bought a new one last year. The sales guy was really nice, and the installation team did great. Overall, the quality of the Sleep Number beds that we got has been very good. They're very comfortable.

The bed I had before was fabulous, but it was 30 years old so it was slumping. The concept is what sold me to Sleep Number. I got the c2 model and it's an interesting bed. I was having some arthritis problems so I put a three-inch topper on everything just to ease the pressure points, and then I took that off six months ago. I’ve been sleeping on Sleep Number's regular bed since. Once I’m in it, I feel okay, but when you put your hand down the top surface, it sinks in immediately for an inch and there’s no resistance for like three inches till I bottom out on the underlying air mattress. It isn’t like my old one where if you jumped on it, it was firm instantly. This one sinks in a bit and then it firms up. So I was thinking it could be firmer up there.

We bought a Sleep Number and we liked it so we bought a second one. The first was installed by them, but the second one, we did it ourselves. We have a split King Bed so my wife could adjust hers to wherever she wants and I do the same. It's the ideal thing for two people to both get what they want.

We got our first Sleep Number in 2010 and it was the split king mattress. That time, I kept complaining because the mattress would slide and wouldn't stay, and there was a hole in the middle of the bed and I hated it. So after going back again and again, I was told that it was only holding one bolt in the middle of the mattress and that they had since changed that. We just bought our second Sleep Number. We hadn't had it but a few months and I'm not quite sure how this one's going to hold up. Anything that slips towards the middle of the bed on both sides will sag in time. I was told that I could unzip the mattress and that there's a foam in there that I could turn. That's not exactly true because I tried that. I like the Sleep Number but I'm a little concerned because I paid so much for it. I might just have to go up another number to make it a little firmer if it sags.

I like the Sleep Number. I sure sleep good on it and got rid of my aches and pains. It's worth it and I'm very satisfied. The only thing I got against it is the mattress is cold in the cool weather because of the cool air in it.

We liked the idea of having an adjustable bed so we went in the Sleep Number store and the sales professionals helped us find out what our sleep setting would be. We looked at four different kinds of beds. It was a good experience and she was very nice. Also, the delivery team was super nice. They brought everything upstairs, set the bed up, showed me how to use it and hooked it up to the Wi-Fi. We like our Sleep Number bed and I'd recommend it to a friend. From sales to delivery, Sleep Number was good.

My sister had a Sleep Number bed and was very happy with it, so I got one for myself, too. With the mattress, I also got the adjustable base. It's not quite a year that I've had my bed and I like it. I was very sick at the time and could not go into the store. But I made a phone call to the store, talked to a representative, made the order, and got my bed in. The purchasing process went very well. Likewise, everything went quite well with the delivery team, except that they did not want to take my old bed. I had an old, adjustable bed that had belonged to my mother and had a broken spring in it. I was able to get them to take it eventually because my contractor was here and he said he would help them take it out to their truck, and that if anything was damaged in moving it, he would take responsibility. I was quite perturbed that I should pay upwards of $5,000 for a bed and they wouldn't take the old one.

We had a Tempur-Pedic and it sucked. We got a Sleep Number and it can't be beaten being an adjustable bed. I then find what I want and it works good. We purchased online and the process was fine. However, it turns out we didn't need the base because our Tempur-Pedic base works fine on it and it's an adjustable base so we made that work. We like the Sleep Number bed and I even got my mom one which she likes as well.

I have a lot of arthritis and was also facing surgery. In the past, I had to get a chair that reclines to sleep in and get up. I don't have to do that now with the Sleep Number. It's much more comfortable. So far the only issue we've got with it is that the material is tearing away where it is sewn on the cover. But I only see it when I wash it, and I don't know if getting a new one is going to solve the problem.

My wife wanted a Sleep Number since she has had some back problems and wanted something where she can raise her head in bed. So about a year ago, we bought the whole bed. The salespeople were good and very knowledgeable. There were no problems during the delivery and the bed was assembled in about an hour. Then they showed us how to use the push buttons and all the controls. We like the bed and it was a good experience.

When I was looking for a bed, I've been having some back problems because I sit at a desk for most of my day. So I was looking for something that I could change and something that was really good for support. I noticed at least air mattresses in general because I can modify the hardness of the mattress. I can make it harder for days that I need more support or less when I want it to be more comfortable. Then, my aunt and uncle had gotten a Sleep Number bed and they swore by it. Then, I researched online on some reports and ended up really liking Sleep Number.

I've had a Sleep Number for 22 years. So, when I wanted to get a different one, I went and upgraded to the one that tilts up and moves around. However, it gets annoying but it's not the Sleep Number that's the problem. It's the REA, our electric company, because when we lose power then we have to reprogram the bed. So far, their reps have all been great. They came and installed the bed and we kept the other bed for somebody else. Everything's been great and I hope it stays that way.

When in the store, we scheduled delivery for 1/21 because we were not home any weekend before that date or for another 3 weekends after that date. On the 19th & 20th we waited for our call to schedule delivery and it never came. We called customer service and they did nothing. We called the store and they did nothing.

The Sleep Number bed has been a waste of our mom's money and we are so sorry that we bought it. Our mom doesn’t really enjoy sleeping on it and only slept on it four times. Unfortunately, she didn’t take advantage of the timeframe that you could take it back ‘cause she was going to try to work into it. When my sister said she was going to buy a Sleep Number, I told her not to as it was a ripoff. It’s so expensive and the customer service sucks cause they don’t follow through. But our mom bought the bed with the adjustable base, with the top and the seat, and she got it because she was diagnosed with ALS in January last year. However, she can’t even use it so it’s really an awful thing.

The Sleep Number sales rep was very informative, accommodating, pretty easy to work with and it was a non-pressure sale. Plus the delivery was very good. They got here on time and then they took our old bed down, set up this new bed and walked me through the whole operation of the air adjustment.

I wanted to look at what the recent deals were and there was a good sale going on. By the time we walk-in, we are pretty certain that we are gonna get a Sleep Number bed because a year prior to that we had been mattress shopping. My husband put it together and he said it was very easy. I'm happy and I love my bed.

The last bed I bought was over $2000 and it lasted for about a year and then we couldn’t sleep on it anymore. A few friends of mine have Sleep Numbers and they were telling me about it so my wife and I went over there and checked them out. Everybody was real good. The lady that helped us was real knowledgeable. She talked me into buying it. I want the top of the line then she quoted me and gave me an option. I ended up purchasing one and I still have to get the base for it. The delivery team was good. They explained how they can rebuild it if any of the parts wear out, instead of buying a whole new bed. I sleep better with it. My wife and I are glad we purchased it ‘cause it helps.

We had Sleep Number twin beds before and had them for quite a few years. I traded them in last year and bought a double bed and one where the head and the feet raise. I like the quality of the beds and I use the raise head feature almost every night.

Sleep Number is great, it's more comfortable than the bed I had before. We're very pleased with their sales professionals, they did a really good job. They were very patient and walked us through things. They are also informative but not pushy at all. I'd actually seen the Sleep Number at one of the Home and Garden shows and I hadn't had an idea of the model and this and that so that helped too. The installation team came out to our house and put it together and my husband said it went pretty smoothly.

I wanted a better bed and Sleep Number was within my price range ‘cause it was on sale. I got the c2 which is a flat bed with the adjustable air bladders. It was easy to set up and the instructions were straight forward. I’m happy with the quality of the bed and the cost wasn't that bad. Everybody kept telling me I'll be spending $8,000 but I told them I only spent about $1,000.

My wife has issues with arthritis and fibromyalgia, so she needed a mattress that's special that can be adjusted infinitely. We went to the store in West Omaha, Nebraska to take a look at Sleep Number and the reps walked us through all the options and different mattresses. We told them what we had and what we were looking for, so they zeroed in on exactly what we were looking for. They didn't try to oversell so I felt pretty comfortable that we were gonna get exactly what we needed.

We purchased our Sleep Number bed a year ago as we wanted an adjustable bed. I had it delivered to our house and the delivery guys messed up a little bit on the pump. They did it wrong so my husband redid it but it is not much of a big deal. Nevertheless, it's an awesome bed.

My husband had Sleep Number since last April and he likes it. He loves the quality of the bed very, very much. Moreover, the sales rep was very, very good. She wasn't too pushy at all. Plus, the delivery team was awesome.

My husband and I have gone through several types of mattresses. He likes a really hard bed and I like it soft and we can never find a compromise. But with Sleep Number, we both can have what we wanted. We got the base, the pillows and the bedding. At first, we weren't exactly sure what we wanted. So the sales rep walked us around and let us look at the different models. We're not quite old enough yet that we didn't think that we needed the bed that raise the head. So we looked at just the standard flat bed and she let us get on it. Then we did our sleep test where we looked at the pressure points and what we thought was comfortable. She went through that whole deal which sealed it for us. The bed's still in a really good shape. However, my husband was a little disappointed because he didn't realize that the base was plastic because normally, it's board. But we've been pleased with it and the whole process was relatively worry free.

A young woman asked us to try out a Sleep Number bed and she was very professional, pleasant, helpful and was not pushy. She gave us information about the bed and talked about how to do the adjustments, the policy of return if we chose to make a return, how long we would have to wait and how making the return was. She did a good job and I was satisfied with her. However, I would have returned it if my husband agreed to because to me, everything about it was uncomfortable. I have gone through every setting and it was either too hard or too soft, like sleeping in a hammock or sleeping on a slab. I bought extra padding to put over it and it's not painful anymore, but it's still uncomfortable. I would not recommend it to anybody.

I've had a Sleep Number bed for 10 years now. Then I purchased another one for my second bedroom. My experience with their saleslady was very good. I went to the store a few weeks earlier. They were all gentlemen but they were not good at all. When I went back, the saleslady was there and she was by herself. She was the supervisor from another store and they had some problem with the Medford place. We did the setup ourselves. It wasn't that easy to put it together. But the quality of the new bed was really good.

I had three back surgeries that caused me some permanent damage. And when the bed that I was sleeping on wasn't comfortable anymore, I tried Sleep Number. Their salesman was decent, but now that I've had it, he really oversold the bed to me. I told him what I needed and he told me to get the adjustable base that had all the whoops and whistles on it. I didn't need that massage and all its other features. He also talked me out of buying the split bed with independent sides which I now wish I had.

We got Sleep Number's mattress and adjustable bed. The reps were very attentive and explained everything very well. They told us all the options that were available and didn't push us to buy something that day, but we ended up doing it. The delivery team assembled the bed in 20 minutes and did a great job. We love Sleep Number. It's a good product and a great purchase. I was very satisfied.