Sleep Number Reviews

My husband has sleep apnea so we purchased the Sleep Number to help him. We also purchased a pillow and two sets of beddings. The sales rep was good and the delivery guy who came and set it up was very knowledgeable about what he was doing. So far everything has been fine. I would recommend Sleep Number.

We needed a new mattress and tried Sleep Number out at a home show. We purchased the mattress, the base and the mattress cover. Their reps were friendly and helpful. The people who delivered the items were very professional and did what they needed to do. So far, we've been very happy with our bed.

Our Sleep Number is much more comfortable than the bed we had before. It squeaks and I keep thinking I need to call the store and ask about that, but I really like it and I'm very pleased. The reps were very professional and they seemed to know what they were talking about.

We previously had one of Sleep Number's beds and we liked it. A few months ago we purchased a different style from them again. With this one, half of it goes up individually. They had a fine salesperson and a professional installer. The bed is good and we like it. I just wish the sheets weren't so expensive. It's obnoxious. The standard size pillowcases are $50 a pop and there's no reason for a standard pillowcase to be that much because it says Sleep Number on it when it doesn't do anything. Also, even when you try to fix the sheets as tight as you can, they are always loose, like they're bunching.

I don't have a comfortable bed, so I got myself a Sleep Number. I wanted to get the one with an adjustable feature. The sales professional at the showroom knew their product. She asked me what I wanted. I told her and it worked out. I scheduled home delivery and the guys that delivered my purchase were professional and quick. I like my Sleep Number bed. I moved so I took it apart and reassembled it myself. It was pretty easy. I enjoy it very much. It was expensive but I am sleeping a lot better than I was. It's good on my back. So, I don't mind. I'd recommend it to a friend.

We own two Sleep Numbers and will never own another bed! We simply adore our Sleep Number mattresses!! We have a Queen C4 and a King C2. My husband and I have our "typical sleep numbers" however every once in a while after a long work day our bodies just well... Are sore and that's when we love either going to a lower or higher number on our bed. It's truly the best to be able to adjust our bed to how our bodies feel! Thanks Sleep Number! Also their customer service is the best around for making sure we have been comfortable and taken care of. Thanks again Sleep Number!! High-Five!

We have Sleep Number at the fire house I work at. We scheduled for home delivery and it went fine. Everything was awesome.

We've slept on Sleep Number beds in hotels and I like their quality. I purchased a mattress and the base and its comfortable. The delivery team did a good job and they set it up in 45 minutes. However, the bed is kinda overpriced but it's fine. Hopefully, it will last a few years.

Sleep Number's sales people were excellent. My Sleep Number bed is night and day much better than my old bed. I like its adjustability. We did the installation ourselves. It's definitely worth the money.

We were looking at several bed companies and then we decided on Sleep Number. The quality is good but it didn't have enough padding in it. We bought a little thing to go on top of it and it makes it a little more comfortable. Then we had some company and we let them try the bed and they loved it.

I tried a lot of different beds. But what I like most about Sleep Number is that you can make it at any firmness you wanted and the bed raises up in the back. Their sales team was good and knowledgeable. We scheduled a home delivery. Their team was on time and they cleaned up after themselves. Overall, the quality and price of the bed were all good.

My mother-in-law got a Sleep Number first and we never heard her complain. So, we got one for ourselves 10 years ago and then last year, we got it for our kids, too. We've had a good experience with them.

We got the mattress and it solved my problem. My hip doesn't hurt anymore and that's a wonderful thing. I assembled it myself and it was easy. My wife keeps it on her side the way she wants it. My Sleep Number happens to be 45, hers is 60, and it's a big difference. So far, it's great and I'm very happy. It was a learning experience and it has solved my quality of life issue.

I was looking for a change in my night sleep and my fiancee wanted something fancier than a regular box spring mattress, so we went to the store. I was prepared for a super lame afternoon of shopping through countless bedroom stores but I saw this very interactive Sleep Number presentation where it showed the SleepIQ technology, and the results as to what one's pressure map will look like in the bed. And that's what really won me over. It's an innovative bedroom shopping experience. I like the SleepIQ technology and I'm a big tech app guy with a lot of gadgets so that was cool. The bed is very comfortable and the quality's there. We recently moved and I took it apart and it's a glorified air mattress. But what I'm paying for is the technology, the sleep sensors, etc. So I put the quality a little bit above the regular traditional mattress.

I had a Sleep Number bed 15 years earlier. It didn't have the actual numbers but it had the adjustment. I got rid of that and decided to get a new one. I also tried a Night Air by Boyd and I really didn't like that bed at all. And that's American made, or so it says. It was less expensive but it had a thicker air mattress which ended up being more like a float instead of a nice comfortable, flatter mattress that supported. Also, the padding around the mattress wasn't sufficient to fill the gap between the mattress holder. There was a gap in between the edge and the outside case that I had to fill with those floaties to support because it was too much of a gap. And there was no sensor foam area so the mattress would sink and separate in the middle of a king size bed because there are two air mattresses in there. So I had to get those two floaty things and fix down in between the mattresses because there was no support there.

Both my brothers have purchased Sleep Number and they really like the beds. I then got a mattress and a base and my interaction with the sales rep was wonderful. He took his time to go over everything and had me try the different mattresses. I love my mattress. The only thing that I don't like is how the base attaches to the mattress for the lift. They punched a hole on the lining of my mattress to screw it into the base. And so I have to take the whole mattress apart if I wanna do anything. I can't take the mattress down. If I wanted to go move it to another room, it's gonna be a mess and I don't like that. I wish they had pointed that out to me. If I had known that I might have not gotten that type of base.

We've had Sleep Number for almost a year. We bought the mattress and base and some sheets. I like the overall quality of their products and the ability to change the settings and to move it up and down. I can lift the head of it up or the feet up. Sleep Number works for us.

The sales reps at Sleep Number were all pleasant and real nice. The delivery guys were also excellent. They were professional, courteous and respectful. The bed's been fantastic so far and we've had excellent results.

Everybody recommended Sleep Number. I got the Queen size base and we like the quality so far. The bed is expensive but we're good with it.

I wish we got a Sleep Number when we previously bought a bed. Our previous bed was firmer than we normally would have got with the expectation that it would break in and be perfect, but it never did and it was too firm. So we decided to get something that is adjustable and we can dial it in at where we need it to be as our needs changed. I researched online and we already knew exactly what Sleep Number model we wanted, so we went into the store, and when the people got to us after being busy, we told them what we were after and then asked a couple of qualifying questions. We also talked about whether or not it was worth upgrading to the next model up or just going with what we thought we wanted, and we ended up deciding to go with what we originally wanted.

My grandfather needed a mattress with the reclining, so that way, it would be easier for him to get in and out it. He then purchased a Sleep Number mattress under my name. We also have two Sleep Number mattresses at home, which we've been using for two years now, and I love the overall quality.

We weren't sleeping very well and we needed a king-sized bed because we couldn't put a natural box spring since we have a very small area to get it up the stairs. We got the sheets, the base, and the mattress from Sleep Number. We went there twice and were able to lay on the bed for a little while. We spent some time and we chose the most economical and that had the two zones that we wanted. The delivery process was fairly seamless and the overall quality of the product is great. My husband and I have different ideas of what our ideal mattress is and with Sleep Number, we have control over how firm the mattress is and it can also track sleep which helps us decide if it needs some adjusting. So far, I'm happy with the product.

I've had a Sleep Number for years and I was very pleased with it. It lasted as long as it did. We just got our second one which I like, too. They now have the remote button that I can use to change the hardness of the mattress so that's nice. Before, it had chords and things. It's also got a thicker mattress, which I feel plus-minus about. They talked me into a softer mattress and I'm having more trouble finding the right adjustment for my number than I did. We've had it for months now and it's still difficult. It felt too soft. I was trying to go from 60 to 65 the other day and the thing rolled through every single number. Suddenly, I was going to 100 then to zero, and it's all over the place. We even went through 1,000. I was about to call and get the service guy out but it stopped doing that. If it happens again, I am gonna call a service guy. I have no idea what it was and never saw anything like that. Nonetheless, I'd recommend Sleep Number to a friend.

I mainly bought my Sleep Number because I have lower back problems and it's been a miracle for my back. I'm more than pleased with it. We bought it in Saint Louis and the sales professional did a great job. She had us try out different beds and sampling sleep numbers. She was excellent and our experience with the delivery was positive as well. I'm trying to get my sister a Sleep Number because she has some of the same back and joint problems I have. We love our Sleep Number. It has exceeded already high expectations.

We had a king sized and a queen sized Sleep Number before. Now, we wanted two extra large singles. The salesperson was very nice, was a lot of help, and actually talked me into buying the two singles. I have problems getting out of the bed and she showed me something that I could do. She told me to raise it up to a 100, get out of the bed then drop it down to 50 when I get back in bed. That was good. So far, the mattresses are holding up very well and my wife and I are very happy with them. I love them and I highly recommend Sleep Number. We tried Mattress Firm, totally waste of money. We tried the Comfort Air too and it didn't work out.

We've had Sleep Number beds for almost 10 years now. They're adjustable and made well so we decided to get another one, and this is our third one. The first one has the massage in it, which is really nice, and this latest one has a new adjustable. We went in the store pretty much knowing what we wanted and we were hoping to see what Sleep Number had available. I love the one that was two different heights adjustable on the back but it was too expensive. We haven't had any issues at all with our beds other than every once in a while they lose some air and we got to pump them back up, which is normal. The bed's got a good quality. However, I got to move two of them so I'm hoping that I have something in there that tells me how to move them properly.

We were not happy with our previous mattress so we bought a Sleep Number mattress and the base and have had it for almost a year. The purchase experience was fine and what we purchased was on sale. All in all, I love my bed.

We needed a new bed so we purchased one from Sleep Number. We also got sheets and two pillows, and so far the pillows are fine. The reps were all very helpful and knew what they were doing.

We were looking for a new bed and were interested in looking at Sleep Number since we've seen commercials. The sales man was very nice and prompt. We tried all the beds, then we decided later on what we want to go with. We got the mattress and the pillows and we had it delivered to our door. We set it up ourselves and it was easy. The bed was really good.

We live in two places so we spend half the year with Sleep Number. It came highly rated and there was a good price on this basic model. We also got the mattress cover. Some people think the bed's great but I'm not enthusiastic because I really can't majorly tell any difference in the different settings.

Sleep Number went above and beyond what I expected. I wake up in the morning with no backache and that’s the best thing ever. It's well worth the money.

I had a good experience at the Sleep Number store. Their staff were helpful and professional. The bed is a bit overpriced but it's firmer than my previous bed which I like, but I didn't know it's a glorified air mattress.

Sleep store and employees very quick to help with what bed we needed. He assured us he would be there for any reason that we might need and just a phone call away. Very friendly and helpful. We will be in contact with them for any needs of the future. I like the store location in the mall, easy to locate and access. It's great doing business with a company that has a great track record like Sleep Number. Thanks.

This was a most unpleasant experience for us. My wife could not sleep in the bed no matter what setting. We decided to return it after the initial 30 days. Not only do we have to pay $179.99 for the return but we also bought an extra remote for $50 and was told we could return that as well for a refund. We got a label in the mail that clearly states, "we've attached prepaid address label". Well we used that "prepaid" address label and took it to UPS but it cost us $10.00 to return that $50 remote! So much for prepaid! Now we're out $190.00 for a bed that we can't use. Not good customer service. We went to another place to purchase a new bed and they had free delivery and if we do not like this bed, it is free for them to pick up. I think I like them better and will recommend them to our friends. I would appreciate any help with this issue.

Some friends of ours and I actually have been thinking about purchasing a Sleep Number bed for several years until finally, we made the purchase when we were at a home show in the Grand Rapids area. Their rep was phenomenal and she was extremely nice and that helped us make a decision that we were going to purchase. She's the manager at the store so when we go in, we just look for her if we're going to buy extra sheets. She was really awesome. However, the big fallback is the price and that’s why it took us a good five years to make the decision. We wanted to do something else but it was just too expensive. Nevertheless, we're satisfied.

Sleep Number's product is great but their service sucks and it's horrible. I got their bed with the base that's up to $7,000, and chose it for the ability to adjust the bed and the sleep number. Although their sales guy was nice enough, there was no connection between the promises that he made as opposed to how things worked out when our item was delivered. The salesman overpromised and the operational side underdelivered. This was almost a year ago. They kept putting us off and also, there was supposed to be some sort of refund but that never happened. If you call their local rep, they don't care as they’ve made their money. That’s how they work.

I've had Sleep Number for a year now and it's better and more comfortable than my bed before. I also like the adjustability of Sleep Number and it seems to be working as advertised.

I went to Sleep Number and their reps had me try their products. I got their adjustable base, and their mattress, too. I like it very much.

I bought mattress and base from Sleep Number. The sales representative was really good. He took us through all the models, had us try things out and explained all the options and we were able to make a decision from there. Then we had it home delivered with setup. My husband was there and he said that it was quick and easy. We were really looking forward to getting that good quality bed. It would have been nice if it was a little less expensive, but I didn't think it was miserably overpriced. Now, we can both sleep in a bed for much longer period of time unlike before where I would get up because my back hurts. We're very happy with the bed and we like it very much.

Some friends had purchased Sleep Number. I had a bad back and I needed something comfortable to sleep on. The sales reps were terrific. They were very helpful and explained everything well. Interaction with them was a good experience. I love the Sleep Number! It's more comfortable and my back feels better in the morning.

I have some issues with my back and I couldn't seem to find a mattress that would have the support I needed without the firmness. We then purchased a Sleep Number mattress and the base. The sales reps at Sleep Number were very helpful. They let us sample the Sleep Number and explained how the Sleep Number bed worked. They let us find out for ourselves what the bed was like. The delivery people didn't explain much of anything but they were efficient and very fast. It would have helped us if they had stuck around a little bit longer and explained things a little bit better, but we were fine. We had the instructions with it and we were able to understand better what it was they were trying to explain to us.

The sales rep from Sleep Number was nice, knowledgeable about the product, and wasn't pushy. However, the delivery was horrible. Two guys showed up and absolutely reeked of smoke and body odor, to the point that I had to air out my bedroom for 24 hours. Their stink hung out in there where they spent time setting up the bed. Additionally, the guy stole some electronics from my room. I called the store to tell them, but they ignored me and said, "Sorry, do you have any proof?" The girl at the store said the ones that did the delivery were contractors and don't actually work for Sleep Number, so they can't do anything about it. Then the salesman that helped me didn't even call me back. Somebody else said she would give him a message, but he never called back. But apart from that, I've had my Sleep Number for over a year now, and I'm pleased with it. I get better sleep and feel better in the morning.

I had a Sleep Number before then I tried a different mattress and I didn't like it. So, I went back to Sleep Number. The new Sleep Number is a little better than the old one I had because I have the adjustable base now.

Sleep Number was recommended by my daughter and several of my friends. We went into the store at the mall and the woman there was very knowledgeable and excited about the product. She had us try out a whole bunch of different things and then there was one that was about to go on sale and she said it would be perfect for me. It was perfect and was exactly what we wanted. We bought the queen-sized bed that day. I also bought a Sleep Number pillow after. When we went back, there was a guy there who was also wonderful to deal with. The delivery guys were awesome. They were so efficient and left everything clean and perfect. It was all great.

We have a different bed that we had for four years and we were already finding out that it slumps in the middle. We wanted something that would last so we didn’t have to buy a bed every few years, but we wanted to make sure that it was comfortable. I went to the Sleep Number store in Tysons Corner with my sister and the sales representative there was extremely nice. I asked a lot of questions and made sure that I was getting the most bang out of my buck, so we tested out literally every bed in the store. We never felt rushed by them and they were with us the entire time. When we bought the bed, the sales rep was like “Let me see if we could find any other discounts for you.” We ended up getting some free pillows priced at $100, so everything about the buying process was good.

My husband's back hurt so we got the Sleep Number mattress and base. It's two separate mattresses that feel like there is a huge void in between. It's super expensive, has more features than we needed, and it limits intimacy.

I was having an issue with sleeping and Sleep Number has given me comfort. Their sales guy was informative and helpful. He walked us through everything and the delivery team put the mattress and base together. They were good and took an hour to assemble it. Operating the bed was easy, but ever since I've had it I sometimes find connectivity issues between my remote and to the unit. It sounds like one of my remotes always tries to sync. I haven't called because it's intermittent, but I do think it's a problem. The things right below my bed should always be connected and I don't know why sometimes they're not. Perhaps it's a faulty remote.

My wife wanted a new bed and my favorite radio show was talking about Sleep Number then, so I thought I would give it try. I got their $12,000 bed which I got on sale for $8,000 with the wooden base around it, the adjustable clutch put together but separate at the top, the pillows and comforters. Their sales rep and their district boss who were there were very nice. It was already sold before we even walked in. It was the easiest sale the rep's ever done in his life. Before, I was indifferent with the bed but when I got an injury on my back before Christmas which I had serious issues with, I'm now able to sleep because of how I can adjust the bed. It was nice and I enjoy it much more now. Apart from its highway robbery with the sheets, everything else is great.

I was switching beds every two years and I wanted to get a different bed. I got the Sleep Number with the adjustable frame but I might go back and get a softer mattress. I have no problem with the bed's quality but I'm not sleeping as good as I was in the beginning and I've already tried every number there is. I went back to the store a month ago and tried to see if I could upgrade the bed but my experience with their rep wasn't great at that time so I went somewhere else. I'm still looking but I'm not sure if I'm gonna go back to that store again.

I like the fact that the Sleep Number bed is adjustable. My sales rep was very nice and helpful. She was very laid back, easy to talk to and didn't try to force me into anything. The delivery crew came in, took the old bed, brought the new one in and set it up. The whole thing was over in five minutes.

A friend told me about Sleep Number and it's better than my previous bed. Their sales reps were good and the same is for the overall quality of the bed. I would recommend Sleep Number.

My husband and I have back problems so we bought a Sleep Number mattress. However, we had a problem with filling up and deflating it, and for some reason, it's not adjusting like it's supposed to. But their delivery team was really good. They were polite, cleaned up their mess and were in and out of the house way faster than we thought it was going to take.

I have a lot of back problems and we needed a bed. I talked to a couple of people and they said to give Sleep Number bed a try. I tried it, liked it and bought it. I set it up myself which was pretty easy. I bought two of their pillows too and I also like them. I sleep more comfortable with my Sleep Number bed. I've had it for over a year now and I've enjoyed it.

I have a bad back and I figured that it's more helpful to get a Sleep Number after going through mattress after mattress. And it is worth the investment as it made sleeping more comfortable. The linen, however, is too expensive for me. Their sales reps were knowledgeable and the delivery people were quick and efficient. They assembled the bed for me.

The Sleep Number bed has very good quality. I have a problem with my back, so I like it. The delivery was great and I couldn't ask for better. I would have wished to get the base or the matrimonial with a split, but overall I had an enjoyable experience that was a lot better than with Tempur-Pedic and Mattress One before.

I’ve always wanted to try Sleep Number to see if it really works or not and I love it. I have a sciatic nerve and my back sometimes hurts, too, but I really do like Sleep Number. It's holding up very well. The sales reps were very nice and very helpful, too.

I tried to get a more comfortable bed so I bought the Sleep Number. My wife and I both have acid reflux and tipping the bed up helps. Things are going good except that the left side has a slow leak. It can't maintain the pressure itself and I have to bring it up or down, and then back to the number. Besides that leak, everything else is holding up real good.

My mother, Jamie, had a previous Sleep Number bed and loved it. She wanted another one so she got another Sleep Number mattress. The sales professionals were very professional and good. They followed up and made the purchasing easy. The delivery team was also very good. My aunt was there to take the purchase because I had to have mother in Jackson at a chemo. But my aunt said everything went very smoothly and the team was very nice. My mother loves the mattress and she sleeps better now. She’s not up roaming as much. It’s very good. I've slept on it twice and it's so comfortable. It's an excellent product and we enjoy it. Overall, it was a very nice experience. Everybody was very courteous, polite and sincere.

The sales reps gave us all the information we needed to make the choice, and they were very good. Also, the installers were excellent. I love my Sleep Number bed and I would recommend it.

I have some medical issues and I thought it would be better if I just go ahead and invest in a Sleep Number bed. My husband and I have this Split King. It allows me to make adjustments to the bed so that I can get as much sleep as possible. Sleep Number has been beneficial for me, so I've been trying to get my own son to invest on one. It's been a great experience and I'm very pleased.

We had an air bed that we purchased 15 years ago and it wouldn’t hold air anymore so we had to get a new bed. I wanted an air bed again and Sleep Number is the only place that has them. The reps were very helpful in showing us the bed and they wanted us to try it. They weren't pushy at all and I liked that. The quality is great and the cost is fair enough. It was worth it and I would do it again.

I bought my bed on 8/13. For the past month I've had problems with it deflating. I went online and followed the suggestions. Bed was fine for about a week, and it started to malfunction again. Called Customer Service and was told I had to do the 'troubleshooting' or pay $179, and I would have to wait a WEEK to get anyone to come. Asked to speak to Supervisor (Izzy), who again told me what to do. I explained I am 68 years old with a bad back, but I agreed to do it because I didn't want to waste time. He gave me his 800 # to call him back today and tell him how the 'troubleshooting" went. My pump is not working! I called him TWICE and he has not bothered to call me back. In the meantime, I don't have a bed to sleep on because the pump is not keeping the air pressure on. I will be placing a complaint with the BBB and any other consumer agency I can think of!

We were not impressed with the delivery guys. Although they did put the bed together quickly and efficiently, they literally gave us the brush off on how to operate the bed and kept telling us to call technical support. 2 months later and we are finding things out from our son as we ask. Now the bed itself we love. It's comfortable and the massage feature is exceptional at relaxing and helping you to fall asleep. Wake up in the middle of the night? No problem. Turn on the massage feature and be lulled back to sleep. Just hope that we will someday find the sleep setting that we need for comfort.

Our salespeople and delivery guys were very professional, friendly, and helpful. We have called the store with a number of questions, and they are always happy to clear view our questions. The delivery was right on time. They were fast, efficient, answered our questions, and cleaned up before leaving. Can't say enough about Kelli, Blair, Carissa, Rose, Robert, and Luke! We've only slept in our bed one night, and I didn't wake up with the backache I've had for a very long time. I look forward to years of quality sleep.

A Sleep Number bed was bought when I was diagnosed with a chronic pain and fatigue syndrome. From the beginning, the mattress I sleep on began to shift on the frame when set below 60, causing a large gap at the head of the bed (my pillows fell into it between the mattress and head board) and to shift away from the other mattress.

We purchased with Sleep Number due to being able to have the different firmness system and different size of the mattress. We had a good and very educational purchasing experience and we got a very good quality king size P5. It's not inexpensive and I'm hoping that the air mattress portion itself will not gonna degrade over time. Also, I like the adjustability although it takes a while to get to which one I like and then I change it up a little bit once in a while. So, I'm still happy with it.

We have a Sleep Number queen-size mattress that we put on our old waterbed frame. The only bad thing about it is that one side seems to have a leak in it somewhere because we have to keep pumping every time to pump it back up. The reps keep saying they're gonna look in there and see what it is, but they haven't done that yet. Recently I got a single twin-size bed. When I have to do certain back exercises, I like that I pump up the bed to 100% instead of getting down on the floor because it's hard for me to get up. Then, I put it back down for when I need to go to sleep.

We got the adjustable Sleep Number and me and my wife like it very much. My wife likes this mattress better, but I like our old mattress better as it feels like our old mattress supported me better. I wake up without any aches and pains so I can't complain about that, but it's little things like sitting on the bed to put on my shoes and the sides of the Sleep Number bed are just not as strong as the sides of the memory foam mattress that we had before. I either have to sit very far back or slide slowly off to the edge of the Sleep Number bed.

A few years ago my wife and I had a Sleep Number. Last summer, I bought another one and I got good service from the people I dealt with. I like the features that lets one choose between softer and harder. It has all been a good experience and I've mentioned the bed to friends.

I was looking for a bed due to arthritis pains in my hips and I needed something that would not give me aches. We bought M7 mattress which is the memory foam on top of the air mattress and so far, we have a great experience with it. Since having the bed, I felt less aches and pains with my hips. We've not had any problems to report to warranty but we've had friends that have had something go wrong with their Sleep Number and they have said that warranty issues are pretty easy and fine to deal with. Also, their sales reps and delivery crew were very nice and patient. We've also recommended this product to friends that are looking.

I purchased two Sleep Number beds mainly because of comfort and they got good reviews from our friends. I've owned them for about 10 years. And I recently purchased their C2 model. Their sales professionals were very knowledgeable, pleasant, and good. We scheduled for a home delivery and we set it up and it was very easy to do. Sleep Number is always excellent and I'm very happy with their products. It's a perfect transaction and a good experience.

My partner is a reader and we got the split adjustable bed so it gives him the option to read and me not to. We've had the bed for a year now and it's great with the only problem being that it's a split on the top so there's a tendency to pull apart from each other a little bit. Other than that, it's comfortable and everything's perfect with the ability to adjust number of the bed. We had great interactions with the sales rep during the purchase and the delivery guys were all very great as well.

I liked the bed in the Sleep Number store I visited and they let me adjust the bed. I then purchased the mattress and the adjustable bed online and the process was very easy. The team who delivered my order was awesome, was in and out, and explained and demonstrated the bed. It was a great experience with them. But for the price, the bed is not what I wanted it to be. It’s way overpriced.

We needed a new mattress and decided to go with a Sleep Number due to the recommendations from other people who have them. The salespeople were helpful and professional while the delivery people were good and quick. Overall, it's been a good experience. We really liked the mattress and it has helped with our back issues.

My husband had a stroke five years ago and I like the idea of being able to adjust my own firmness so we bought the Sleep Number bed. We got the split king with the adjustability and it's holding up well. I'm happy with it. However, back in October, my husband had gotten a flu shot and a pneumonia shot in the same day which made him really sick and kind of confused in the head. So he had some accidents in the bed. I called customer service and they sent me what looked like a mattress shell. They said it will be a one-time deal. I haven't put it on our bed yet because I'm waiting to make sure he's going to be all right for a while before I do that.

Sleep Number has always been pricey to try and at first I didn't care for the bed at all. It wasn't working out and I couldn't stay the night in it. Then after three months, when we visited a local store and tried to get another topper for it, they weren't really helpful, but they gave me the phone number to call. The first time I called I got somebody up in Portland. And the second time I called, it was from another store and the kid that I talked to was able to send me a topper and that made all the difference in the world. I love sleeping in it now. It's extremely comfortable. I think all those beds should probably come with that extra 2-inch pad.

I had lower back issues so I needed a new mattress. The Sleep Number sales reps sat me down and put me on a bed, and I bought one because I went in there several times before that. The delivery team was very quick. I just don’t understand the Sleep Number system itself, like how to adjust it for my own sleep to get it better. The sleep technology portion of it is not intuitive. Also, it was hard to get a good reading since my dog was trying to utilize it too. A program that would tell me to set my reading to this or that number for better sleep would probably increase its effectiveness. Plus the sheets tore right at the split, and those sheets were $300. For it to tear that easily, they could find a little improvement in it.

My boyfriend and I were having a lot of back pain, and so we figured we needed a new mattress. The rep asked us why we were looking at the Sleep Number and had us lie down on the test bed, figured out the appropriate Sleep Number for us, and showed us the pressure point thing. However, we decided that the bed was too expensive for us at the time and got a cheaper bed from another company, but it didn't work out. So we decided that we would spend a little bit of extra money to get a more well-known and genuine product. We also both have different preferences with how we liked our mattress, so we figured it would be easier to get something that we could customize for each of us. We managed to talk to the same sales rep the second time around and she was really helpful. The quality of the bed is great.

I had a failed surgery and then I had to have a second surgery, and years ago I had broken ribs so to sleep was very difficult for me. Sleeping on the Sleep Number bed has really helped a lot. Before I got the Sleep Number bed I was very much in pain when I woke up in the morning because I wasn’t sleeping. I was tossing and turning all night. I couldn’t stand up straight and I had a difficult time walking. Now I get up and I still have pain, but it’s nothing close to what it was before this bed. I absolutely love it and I can’t stop bragging about it. If I go to bed and I have it set at my number and then there's one night that it doesn’t help, I change the number and find a comfortable one and then I’m off to sleep.

I was having some issues with my existing mattress and I have a lot of backaches and pain. So, I purchased a king-size Sleep Number bed with the regular base and the enclosed mattress protector, and we're very happy with it. Their sales rep was very good. She had us try several of the different beds. We've always had a queen-size bed and now, we are jumping to a king. So, I had her give me all the specifics on it. We came home and measured out whether a king was doable or not. And I called back the store to place my order. They gave me a certain amount of time until it came in. Then they called and scheduled the delivery and everything went good. Their delivery team came when they were supposed to. They did what they needed to do, explained a few things to me, and it all was quick and simple. Overall, they're very easy to work with and we really like our bed.

I had a Sleep Number bed years ago but it doesn’t recline. We got another one that reclines the head and we like the zero gravity spot position. Their sales reps were excellent and the delivery team also did a great job putting up the bed. Overall, the bed is excellent and we’ve made some recommendations.

I like my Sleep Number bed. It keeps me from snoring and its overall quality is good. The only thing that's tough sometimes is I like to sleep when it's on an incline so I don't snore. But it's hard for me to sleep on my side then because there's no support. As soon as I wake up, my back hurts just from laying on my side with it on an incline.

My in-laws have a Sleep Number bed and they suggested it to us so we got one. We got the base and pillows. Their sales reps were not pushy so I picked the model we wanted. However, we already had to replace the pump, but their claim process in getting a new one was seamless. Overall, we are enjoying Sleep Number. It was all right.

We went and looked at different types of beds and liked the Sleep Number bed so we bought it. There was a fair number of people at the store, but we didn’t have to wait real long before someone came to help us. The guy showed us all the different models and had us try them all out and see which ones we like. My wife found one that she thought was the most comfortable of the bunch and it wasn’t even the most expensive one so she was happy with that. Delivery team set up the bed and they were great. It didn’t take long at all. I like a softer mattress and my wife likes a firmer one, but we can adjust that with our Sleep Number so it worked out well. We've recommended the Sleep Number to some friends.

We've had our Sleep Number about a year and we’ve been pleased with it. The delivery guys were very cooperative and did a good job. The Sleep Number product is excellent and I would be willing to go back to them again if I’m looking for a new mattress. I would recommend it.

My husband and I needed a new bed and we liked different levels of firmness. We waited to see if Sleep Number was having any sale and they told us they were. So, we waited a little bit longer. We got the mattress and the base from them and the sales reps were all very helpful and friendly. We had an idea of what we wanted and they directed us at what would be best for us. We're happy with our experience with them.

We're happy with our Sleep Number. My aches and pains lessened a bit but more so with my wife. So far, so good.

I have a lot of back and sleep problems so we got Sleep Number and everything was great. The sales lady told us about the bed and explained that everyone's settings are different, how we all learn to adjust to the settings and sometimes, we'll change them because our body changes. She gave us more information and gave some pamphlets to look at. I appreciated that they're honest. I would recommend my friend to go to the place we went to just because I've been there and I got to experience good people talking to me. There were also no major issues with the delivery. We cleared everything out for them, then they came in and had it set up in no time.

We wanted a good bed that was gonna last for a while. I had read reviews about Sleep Number and it seemed like a good option. It was on sale and a good price, so we decided to buy one online. We had to go to the place in Reno to get it and everything went really smooth. We also bought pillows and bedding with it. The quality of the bedding is fine, except it stains really easy. It’s an excellent bed to purchase and it sleeps very well. We’re quite happy with it and I would recommend it to people.

Our son recommended Sleep Number to us. I've got two of them, one about three years and the other, one year. It's a lot better than my old bed since I can adjust it. On the other hand, my wife doesn't like them.

I've had Sleep Number for 18 months now and I feel good with the bed's quality. Everything was taken care of by the sales rep and the installation team was perfect.

The sales reps were very professional and gave good service. I wanted two sides and Sleep Number's were independently adjustable. The delivery team just dropped off the boxes and I put it together myself. It was not too difficult to assemble and the mattress seems to be of high quality. Overall, it's a positive experience.

Our system is over 8 years old. I couldn't find our paperwork but when I called they located our record very quicky. It was determined that the air pump. The problem was identified quickly and a new motor sent to our home express. The call took less than 10 minutes and the issue immediately resolved.

Very professional and polite service men. Quick set up. Professional appearance. Very good demonstration on use of this product. They gave me hands on instruction, which is the best way to learn, and very complete explanation of ALL the symbols on the remote.

We decided to purchase a Sleep Number about three or four months ago. It's a good and comfortable bed.

We went to the store and told the salespeople we were looking for a bed. They had the little demo beds set up and we tried them. We found our approximate sleep numbers and we were both very comfortable. The bed that we ended up purchasing was just coming in so a couple of the other sales reps were building it and they asked if we wanted to try it once it was built. We did and we liked it a lot so we bought that one. The delivery was fine and their guys had clearly built a large number of beds in the past. They were prompt, very quick and it was fun. We had a great and solid experience all around.

We've had our Sleep Number for a year now. And we are not satisfied with the way the chamber works and sometimes we have to reset it at least once a month. And when we reset it, it doesn't go back to the factory default. I sometimes spend an hour trying to do it and it's way inconvenient for us. My husband didn't like it but I'm partial. Sometimes I like it but I get so tired of adjusting it. Also with the plushness, after a while, it has a different feeling. It was not what we expected originally when we bought the bed.

We liked our Sleep Number bed we've had for 10 years so we got another one. I told their reps what I was looking for and I they showed me the options we had. They were very helpful and their delivery is also excellent.

I had issues before with my back and the Sleep Number bed that I bought over 15 years ago worked good. It was a flat bed, and we got the whole setup. It came with everything at normal. And then we changed to the adjustable, then we got the mattresses and the adjustable base. This time we had it delivered. Their sales team and delivery crew were all good. Except for that one time when the salesman said that I couldn't set it up myself and to have somebody come out and do it. I thought he was wrong 'cause I work in mechanical stuff in my job and I was able to put together the first bed we got. It's not rocket science for me. But he made it sound like I was stupid and it did annoy me a little bit. Other than that, it's been pretty good, so far.

My sleep experience has improved since we bought the California King size Sleep Number with two sides that are independently adjustable and with massage. I was very reluctant to spend that much money because it was so expensive so I waited for a sale and it took six months for us to finally pull the plug and do it. The sales staff was friendly and the delivery team was very knowledgeable, courteous and professional. The bed is everything I thought it would be. It's a bed for life and one where you'll be able to give to somebody in your will.

The sales representatives at Sleep Number were very pleasant and easy to deal with. They were very nice about trying to see that we were getting what we wanted to get. They let me and my daughter try the bed twice, and then my husband also came in and they had him try it to find his sleep number. They were very accommodating. Also, they did a good job in explaining the pricing. They approved me for the credit to buy the bed, but I wasn’t aware that I was applying for a credit card, but I took it out anyway and paid it back off within a month. We scheduled for a home delivery and the delivery guys came and set it up. They were very polite and professional, and they did a good job.

We've been thinking about Sleep Number for a while, and then I had to have neck surgery and wanted to get very comfortable during my recovery time. We got the Split King and we love it because it goes up and down, and we can adjust it. It's wonderful. Ours has just about everything on it, and it's worth every penny.

I'm not very happy with my Sleep Number experience. In fact, I'm not even using the bed right now. No matter what I did, I couldn't find a comfortable number. Everybody said Sleep Number was the latest and greatest thing, but it's way overpriced. I paid $5,000 for it and I didn't have any idea that I won't get any enclosure. I can see all the wires and the cylinders and everything all around the bed. When I stand back, all I see is a mattress but I can look under the bed. If I want an enclosure to make it look like it's sitting on a platform, it's another $5,000.

We thought the Sleep Number bed would help our backs so we bought the whole thing. The salesman and delivery team were good and we are satisfied with our bed. However, it has not helped with our backs even though we tried all kinds of numbers.

We got the base, mattress and a couple of pillows from Sleep Number. My wife dealt with the sales reps and it sounded like it went pretty smooth. Plus the delivery guys were very professional and quick. The quality of our purchase is fine, we like it and we hope it’ll last us 20 years.

The lady that was at Sleep Number store was very helpful while their delivery team was fast. However, I wish I wouldn’t have gotten the split top because it's very uncomfortable. My husband and I use the same bed, so if we try to sleep next to each other one of us falls in the crack. Overall the sales and delivery people are very nice, but the bedding itself is overpriced and not worth it.

I absolutely love my Sleep Number bed, and I’ve been using it for almost three years now. My mom had one and I liked it, so I got myself one. And then, we also bought one for my daughter a year ago. We went into the store and the salesman was very nice and attentive, and he got with her and put her on the demo to figure out what her sleep number should be and what mattress would be best for her. And then we bought the mattress, the SleepIQ, and the mattress cover all at the same time. The delivery guys were very efficient. They got everything done really quickly and they cleaned up after themselves. The salesman called a couple of months later to verify that everything was going fine. Overall, my experience with Sleep Number has been very good and professional, and I enjoyed working with them. I’ve already recommended it to a friend who says that she plans to get one next time she needs a new mattress.

Everybody was really nice and didn't try to pressure me into buying a more expensive bed nor having me to pay extra to have someone put the bed together. The bed came in a reasonable time. I set it up and it was self-explanatory. The bed's working really good and just like they say on the commercials. We've recommended it to a lot of people.

We had had a memory foam mattress before that was uncomfortable and so we wanted to try something different. We had an easy and excellent experience with the salespeople and they walked us through and gave us a chance to lay on the different options and get a feel for the available models. It was a great experience and the salespeople did a good job. Then we had a team come in and set the bed up and they were good. The bed is good quality but recently I noticed my side was losing air a little bit. I use the remote and keep mine on 65 and it said it was on 65 when I first picked it up but then I went to make an adjustment and it said it was on 40. Maybe it's just an error, but nonetheless, everything was good.

The people that lived here left their bed and I kept thinking about why I am getting a back ache all the time. Then I realized, the mattress is too soft. So I thought of getting another mattress. Some friends of ours in Texas had Sleep Number when we were visiting and we slept on their bed. It was very comfortable and so we decided to get a Sleep Number mattress with the control. The bed's quality is very good. I recommended it to my older sister because she needs to get a new bed and it would help her because she has back problems.

My husband was having some back issues. We then thought of buying a Sleep Number bed. The sales reps at Sleep Number demonstrated everything to us, got us to lie down on the bed and choose our number and pillows. We bought the mattress, the base, the bedding and the pillows. The delivery team was great and they had it done in no time. We're pleased with the bed and we got what we wanted.

The sales professionals from Sleep Number were fine and very knowledgeable. We looked at the three different styles of bed they had and we've picked the mid-range, seven-foot square California King mattress. The delivery team did a good job setting it up. And when we moved to another location a few months later, I just assembled it and moved it ourselves. We love the bed. My wife and I both have back pain and the bed helps. There’s a little bit experimenting with the levels where I started with the highest level and gradually went down until the pain went away. The bed has a high quality too. The only pause we had about it is the cost, which is expensive.

My husband had Rheumatoid Arthritis so he needed a Sleep Number bed. The sales representatives were knowledgeable and not pushy and the delivery crew was very professional. My husband noticed he's more comfortable with the Sleep Number and we like the adjustment feature of the bed and that we can raise our foot and head up and down.

I’m not happy with Sleep Number. I got it because I have back trouble but the Sleep Number doesn’t go evenly in the bed. It’s hard in the middle, soft on one side, and a little soft around the other, depending what I set it on. It can’t get anything firm.

I bought the Sleep Number to help with my back problems and it did. The sales professionals were also good. The only thing is it's only been almost a year but the foam pad that goes on top of it is starting to break down.

We had seen Sleep Number commercials and my wife was particularly interested in the adjustability to where we could have two different zones so I could have my side and she could have her side. The sales professional showed us the features. At that point, we laid on it and made sure it was what we were anticipating. It's tough to really do that in just a limited amount of time. But after that, we decided to purchase the mattress and the base. However, the base didn't work so the delivery team had to come back, pick it up and return later on. It took a little bit of time to have the unit replaced. So, I talked to them about getting my money back. But of course, they wouldn't give it for it's the most expensive part of the whole unit. I was a little bit perturbed with the whole process.

The Sleep Number sales rep was outstanding. He was very pleasant to work with, informative and not pressuring at all. The delivery was outstanding as well. I'm really impressed. They were super efficient, nice and explained everything really well. So far, the bed has been great and I definitely have no complaints.

I sleep a lot better now with Sleep Number. I'm not tossing and turning anymore. The installation crew was very nice and they installed it really quick. I like my Sleep Number and I wouldn't get another one besides it. It's better than a traditional bed, and I'd recommend it.

I already had a Sleep Number and then I got a divorce and needed a smaller bed. So I decided to make another Sleep Number purchase. I couldn't figure out the difference between a couple of the items. It was $900 more for something that just have an extra into a foam, so I had to go to a showroom. They were very honest with me, rather than telling me some story about how much better it was. They were saying, "People don't buy this model and that's why it's just a little bit more." I got very honest opinions from them and I always appreciate it from the company. I made the order online and had it delivered. Since I was moving to a different state, they delivered it in a box and I didn't set that up until I got to my new home. Setting it up was easy. It has remained nice and stable like my older Sleep Number bed. I've recommended it to a lot of friends.

We loved our first Sleep Number bed and the whole experience, but the second time around has not been impressive. Our new i8 bed was delivered last night. The delivery people arrived 2 hours later than the latest time they had given us. We were given the impression by the salesperson when we bought the bed that we would get 2 remote controls. It only came with one. The delivery person told us that happens a lot. Customers are led to believe that they get 2 remotes, but that is not the case. The beds only come with one. If you want 2, you pay $49.99 plus shipping. At no time did the salesperson EVER mention this, even after we talked about how we were looking forward to having 2 remotes instead of the one old wired one we had with our old bed.

When I once slept on my father-in-law's bed which was a Sleep Number, I found that it was good so I ordered one. The sales rep showed us on a tablet where the pressure points are and told us what our number would be to relieve the pressure. So even though I have a bad back, I now fall asleep quicker with the Sleep Number bed. I'd recommend it to everybody.

I've had a back pain for seven years which I got used to. But when I got Sleep Number, it felt like a nice bed and it has a pretty good design that goes up and down. In my other bed, sometimes the pain got so bad that I had to sleep on the carpet. When the bed was sold to me, the sales rep I talked to was nice, but wanted me to buy so many different things. And every time I had a question, they would ask the main manager. But then she came and helped too. And they were all pretty nice. The delivery guys also did pretty well in putting everything together. The only bad thing is that when summertime comes, the bed gets pretty hot. I also wish I can get the bed a little harder.

We've had our Sleep Number for 12 years, and have our second one now. The sales rep was the same guy who sold us the first one and he's very good. The bed works well and is what we expected and we recommend it highly.

When I saw Sleep Number at the Lakeside mall four years ago, I decided to buy four of their products. And they have been perfect. Their sales reps and the customer service have been okay. Didn't have any problems doing the installation myself as I just read the instruction.

My wife and I like different types of bed. I want firm and she wanted soft. We couldn't agree on one. So I started looking online and found something that Sleep Number had. I thought the prices were a little high but I ended up calling the sales rep back and had him order for me because I liked the service. We purchased the base and mattress, so my wife and I could both have our own. I’m enjoying it a lot. Also, the home delivery was all good. Watching them bring it in and put the bed together, it didn't look like it was going to be what I thought it was. It looked cheap, but it's not. I also recommended Sleep Number to several people.

I've had my Sleep Number bed for 12 years and now, we're on our third for our camper. The sales reps were busy and I had to wait forever to get taken care of. I got it for home delivery and set it up myself. It was not that difficult to put together because I've been doing it for years and I recommend them all the time.

The delivery team that put my Sleep Number bed together didn’t tell me that the frame was too small compared to the frame that I’d bought. I was sleeping at a slope and then I looked under the bed and saw the frame was not on the bedframe. It damaged the frame a little bit but I was able to fix it and I do like my Sleep Number bed, even though my fiancée doesn’t like it as much.

A lot of people were telling me that Sleep Number is comfortable and worth it. I then thought of buying this brand of bed. The Sleep Number sales professionals were very accommodating. They're trying to give me option, like the firmness such as this one and that. They're being transparent with everything so I liked it. I ended up getting the C2 and a pillow. The delivery team was nice and I was expecting for them to set up the bed in an hour but it didn't take them too long to do it. They worked well and fast. They also knew the product very well because I asked some questions and I got good answers from them. It was a perfect experience overall and the quality of the bed is for a lifetime. It's worth it.

I got the mattress and all the equipment that comes with it. The Sleep Number reps were all helpful in the store, but the guys who came and set the bed up didn't show me anything and were not helpful. My son-in-law has a Sleep Number and he had to show me how to use it. My hip would ache in the middle of the night with a regular mattress that was why I thought a Sleep Number might be the answer. Now that I've found the correct number, it's helping. I don't wake up at night with my hip hurting so we're making progress. The bed is a good investment.

We wanted something a bed that we will be able to adjust the firmness of. We then got the Sleep Number bed,along with the base and the legs. We're happy with it and I would definitely recommend them. Although I was irritated by the person who called and tried to swing us to buy a warranty for a mattress.

I needed to find a good bed and I like the idea that I could adjust the Sleep Number bed. I purchased it over the phone and it was a great experience. It's simple and they gave me all kinds of options. The delivery team was wonderful too. They explained everything and set it up really quick. It's a great bed and have recommended it to a lot of people already.

We've had Sleep Number for four years and we love it. We have a Sleep Number store in Springfield and we love our salespeople up there because they're super good to us. But this last time, there was a sale going on and we weren't gonna make it to Springfield because we live an hour and a half north of there, so we went ahead and purchased online. But the reps are super friendly and polite. We're probably going to be customers for life. Overall, Sleep Number is a great product.

We had looked into Sleep Number for years. It was a big investment, but it got to a point that we needed help with our backs so we went in and finally tried it out. We looked at the tops that were available and decided it was time to go ahead and make the purchase. The sales rep was helpful, wasn't pushy and answered all of our questions. He tried to work as much of a deal for us as he could, which was nice, so we were very pleased. The delivery team was great. We had a lot of questions and they were patient and very nice. It’s been almost a year now and our backs are better, as well as our sleep. The bed is worth the purchase and we've been telling everybody that we like our Sleep Number.

When we needed to get a new mattress, we decided to go with Sleep Number. We love our bed's quality and we sleep well on it. My husband has a soft side while I have a hard side. Also, we were very happy with our interactions with the sales associate.

We liked that Sleep Number's firmness and softness can be adjustable. We got a king and its quality is very good. It has separate sides, and the feet and the sitting would lift up on its own. We bought some sheets and pillows, too, and had a good time purchasing them. The reps were accommodating when we were trying the different pillows. We had an idea of what we wanted, but they helped us pick out what would fit us best. Their delivery team set the bed up for us and they were very courteous and nice. It was an extremely satisfactory experience with Sleep Number.

My kids have got Sleep Number and they like them real well. I also have one and it's real good compared to my previous bed. The salespeople were fine. The overall quality of the bed is good although I have a heck of a time regulating it to go where I want it but that's just me.

We've had Sleep Number for about a year now. We installed it ourselves and it's a good quality bed. It's better than our previous bed. The sales rep was very good, too.

We shopped into other locations, and we decided to buy the Sleep Number bed based on the information we received and how it felt. Their sales reps were not pushy and the delivery is just as promised. We're happy with Sleep Number. It was a smooth and pleasurable experience.

We have the most recent Sleep Number. It's an upgrade for a previous Sleep Number that we had had for 10 years. We went in the store knowing what we wanted so we had an awesome experience. The sales reps were very helpful in showing us the different models and then helped us make our purchase. Then the delivery team was awesome. There was a little confusion as to the removal of the old Sleep Number and relocating it, but they were very generous, took care of it for us and put the old Sleep Number in my daughter’s room.

I talked with one rep from Sleep Number and it was really good all the way through. We relied on his expertise and he explained everything to us. We left and then we came back and he was prepared. He had to write everything up for us really fast. So far I like our new bed and everything's okay.

A friend of ours has a Sleep Number and they recommended it, that they're really happy with it. So we bought our Sleep Number and had it delivered to the house. Putting it up wasn't bad at all and it just took us about an hour. We've had it for about a year and my only complaint is that the mattress itself gets really hot while I'm sleeping but other than that, I've been really happy with it.

I had problems with my back. When I got up my back was stiff and it took a little while for it to stretch out and to start acting normal. So we looked for another bed and got Sleep Number. The salesperson was great. She showed us everything and asked questions about what we're looking for in a bed and she directed us to it. They were very knowledgeable. That experience with them was really good. Then we had it delivered to our home. And ever since I got it, I haven't had any problems with my back anymore. I'm sleeping a whole lot better. So, I love it.

I got a Sleep Number mattress. The delivery team got here on time, set the whole thing up in 10 minutes and took everything away. Everything was good but the bed itself is not as good as I thought. It's just okay and there's nothing great about the bed.

Jody and I couldn't agree on the firmness of the bed so we got a Sleep Number. Their salespeople were good and very helpful. We both like the Sleep Number bed although Jody likes it more than I do.

We had a Sleep Number bed for almost 20 years. We decided to get a new adjustable one and we're getting along with it. The bed is of good quality, but because of some screw up in the paperwork we did not receive the one year free financing that we're supposed to get. So, we just paid for it right away and we weren't very happy.

The quality of some of Sleep Number's bedding could be better. The underpad is already starting to rip and looks too tight. Also, the sheets don’t like to stay on the mattress. We’ve got the split-level top bed where the heads come up separately so I tend to keep mine down a little bit more than my husband and that’s creating too much tension on the sheets.

Had an amazing customer service experience today after having prior miscommunication. Chris was very respectful, courteous and knew exactly what we needed. He was prompt in returning my phone call. He is a role model for customer service! I will continue to recommend Sleep Number to all my family & friends. My husband & I love our king-size Sleep Number bed. Happy customer since 2007! Thank you Sleep Number for making quality beds and for exceptional customer service representatives like Chris!

My husband and I like very different mattress types. We had a Tempur-Pedic and it wasn't working for us anymore, so we decided to try the Sleep Number. We went and tried it out in a showroom, and we answered a whole bunch of questions. We didn't purchase it right away because the salespeople were pushy and we don't like being kind of sold to. While I was out of town, my husband went to a different store and purchased the bed. The delivery was not what I was expecting. I didn't realize that it would come in just a couple of boxes. And it was time-consuming, but it was not difficult to set up. The bed has good quality and I'm happy with it so far. I would recommend it to somebody else.

I was in the market to get a new mattress and I read that Sleep Number is a good one so I bought the C2 and the base. I like the quality and it helps a lot, though I feel I need to adjust a little in the night. Their sales rep was nice and she found me what I was interested in getting and that's what I ended up getting. I also wasn't pressured to get anything I didn’t need to and it was definitely good. Then I had dropped it off in our home. I put it together and the assembly process wasn't bad.

Sleep Number is outstanding from their salesman to the installation team. The bed itself is outstanding too. We got the king split and when one of us gets out of bed the other can't feel it. We work on two different firmness, which is great. And that's one of the positive facets of Sleep Number. And we also like having a sleep monitor tell us how well we slept the next morning.