Sleep Number Reviews

We went to the Sleep Number store in the mall and they showed us the model bed, the pressure points, and that pretty much sold us. The sales reps were all very polite and great. The delivery team came and set the bed up, and explained how to do things. They were timely and it was wonderful. We love the bed and I sleep better on the Sleep number than anywhere else. The experience was great and I'd recommend it to anyone.

I tried to get a good bed because I couldn't sleep and to help me with my snoring. So, I purchased a Sleep Number bed. So far, my experience was great. It's comfortable and I look forward to going to bed. Their reps were wonderful. We had the bed delivered at home and their delivery team were courteous and professional. They went through the whole 10 yards and did a really good job. I feel strongly about its quality. I feel good about it and I would get another one if I have the money. I wish it was cheaper though.

My wife and I own two (2) Sleep Number beds -- one for ourselves (an iLE) and one for our guests (an i8). Our sleep has improved dramatically since the purchase of our Sleep Number bed and we have recommended it to a number of our friends and acquaintances and will continue to do so!

Purchase my Sleep Number bed last year. I bought the king flex top. My husband and I love this bed. Best sleep ever. The adjustable is just perfect for us. Almost I purchase extra bedding and they are great too. The comforter, sheets and pillows are perfect too.

Dustin was awesome, no pressure and explained everything to us and let the product sell itself. We came with another couple and they ended up buying the same bed we did. People were in the store and Dustin would acknowledge them but always made us feel like we were his only customers. He is a true asset for your company and us. We are excited to sleep like we are in heaven.

We went to a mall and walked into their showroom. The guy working there was pretty knowledgeable and had a Sleep Number bed for about 15 years. We lay down on a few samples then we purchased the IQ system and a king size bed. We also added the cooling blanket. It was a good experience.

I wanted to upgrade my bed so I purchased a mattress from Sleep Number. Their sales reps were courteous and helpful. However, on the date of the delivery, there was a delay and they didn't get there until after dark. That ticked me off since I had stayed home all day and they didn't call. So, I had to call them. But by the time they got there, they put the bed together quickly. It was a little of a kerfuffle but it got all straightened out. Since then, my Sleep Number has helped my back which helps me sleep better. It also helps me be a better person during the course of the next day. It's a top-of-the-line type of a bed. So if you had back problems, get a Sleep Number.

I purchased a Sleep Number bed due to its mechanism for me to be propped up instead of just lying down flat. However, the bed has an indention in it where it is sagging. So, I called them and they sent me something to replace it with but it's actually sagging again. And then, they told me that they've replaced it once, so there's nothing more that they are able to do. The sagging is not because of my weight because I weigh 150 pounds. I don't know what the deal is with the mattress. Other than it's sagging, everything else appears to be fine.

I like firm and my husband doesn't that's why he wanted the Sleep Number bed so much. I was leery and would have felt better and more positive about it if I would have been able to sleep and check out the mattress we bought. Everybody had the same number in the store and when we left, they had me set at about a 35. I felt funny because my husband and I left with the same number, and I thought how come we'll be close to the same number if I like firm? So I started at 100 and worked down. I'm at a 60 and had been at it ever since. My husband goes anywhere between a 35 and 45. I am so glad it worked out and so far, I do like the Sleep Number and I'm glad that he can control his own side.

We do have issues with Sleep Number. I talked with someone in the store that was closest to us, which was Hyannis, Massachusetts, and we told them about a couple of problems that we were having with the bed. He was very nice and showed us how to do it. We went home and we fixed one of the issues which had to do with reprogramming the remote. The one about the mattress was it sags in the middle. It's a queen-size bed that the feet and head goes up but not individually. When you're in two spots on the bed, it tends to roll towards the middle from both sides. We will go back to the store and see if we could find the rep who happened to be there when we went in. He was very helpful, but he told us to get back to him and gave us a card.

A few people mentioned that they liked their Sleep Number beds. So since we needed a new bed, we decided to try it. The bed is okay but we had to have them send out another mattress pad because it was still too hard and the topper wasn't helping a lot. We're still trying to adjust to it.

My sister has a Sleep Number and I decided to buy one for myself too. The bed is great and it is holding up pretty well. I love it. In addition, the sales reps were great. I did home delivery and the delivery team was great too.

I chose Sleep Number based on their good ratings in Consumer Reports. I've made two purchases since 2014 - one for my wife and myself, and then one for my father. The sales reps were knowledgeable and able to answer questions while the home delivery and set up was fine.

#FreeSample Smiley360 sent me on the BEST mission ever! In exchange for my review of Sleep Number stores, beds, and pillows, I also will receive a pillow! I can't say thank you enough! This was NOT an easy mission! The only place that has a Sleep Number store is the mall. There were several beds, I felt like Goldilocks as I tried them all. I tried different numbers on different beds. I could not believe how comfortable the Sleep Number beds were without even adjusting the number! But once you find your number, you're good to go! I brought my hubby along to take pictures, and after we got done, the sales associate that had been so helpful, and some other people watching, started asking about Smiley360, and I told them all about it! So I not only completed my mission, but I also spread the word about how cool Smiley360 is and shared my experience with others!

Store person was very nice and kind to us. I was very happy to meet her and she helped us very much to get a great deal. I would love to say thank you again to her and if I have problems I really really hope she is there to help us solve it and keep us happy. Thank you again.

We heard that Sleep Number was a good bed so we purchased one. We got their mattress, mattress base, pillows and sheets. Their reps were great. However, the sheet sucked and they have already ripped. I hope it’d last because I've only had it a year. So, we're really disappointed. Nevertheless, my overall experience with them was okay.

The Sleep Number sales representatives were knowledgeable. I like our Sleep Number bed and the overall quality is very good. Moreover, I like being able to raise the head of the bed.

The high-end Sleep Number bed that I bought does all different stuff and it's nice. Then last year, I also bought my daughter different one, not adjustable but not the lowest model, and she loves it. The beds are great and I love them too. The Sleep Number professionals have been good as well. I’ve always enjoyed going to the one in Tuttle Mall in Columbus, Ohio. The gentleman who we dealt with there has always been extremely helpful. When I brought my daughter to that store, she felt weird. But I told her to do what the gentleman tells her to do. Lay down the bed and let him show you. And when my daughter walked out from the store, she was all happy. Sleep Number did a good job.

Our old mattress was worn out and the springs go through it. I had to turn it back and forth and I got tired since it was too heavy. Also, I wasn’t sleeping well and my wife had back problems, so we then decided to try a Sleep Number. The Sleep Number sales rep was fantastic. She was able to walk me through how to set it and she called back to see if I needed any help with it. I had it delivered and the delivery guys were wonderful. They set it up nicely and they cleaned up after themselves. We also bought the pillows and sheets, and we like them. I can adjust the hardness or the softness of our Sleep Number mattress. The quality is fine, and overall, I’m getting a better night’s sleep. I have no problem with it and I will recommend it to anyone.

My husband was having problems with his back and when we went down to the Sleep Number store, they did the thing where they helped us to try to find the number we were comfortable with. The salesperson was very good and nice. The bed came in the mail and my husband set it up, which seemed pretty easy. However, it's really hard for us to find our perfect number. We adjusted and it does not seem like it's the right support. My husband is heavy and I feel like I slide into that side of the bed all the time. Still, the overall quality in relation to the cost of the product is about average.

With Sleep Number, we could change the firmness based on if our backs hurt or if we wanted to be comfy and we could also have the two beds in one. We got the mattress, the base and the sheet from them and buying these was easy and quick. Their sales reps were efficient and the delivery went fine. But they didn't show us how to use the Sleep IQ so we never figured that out and we don't use it even though we have it. But we like the bed and as long as it keeps working, I'll be happy.

Sleep Number beds have a history of being very comfortable. Their sales professionals were very friendly and informative. We bought the frame, headboard, footboard, raise, mattress and mattress top, and the overall quality of their products has been very high. Since the installation, my wife has been sleeping more comfortably. The products didn't do a lot for me but nevertheless, she loves it and we're very satisfied and happy with our experience.

The previous bed was nice but didn’t allow two people to get the same goodnight’s sleep, so it failed in that respect. I wanted the flexibility of adjusting the different sides of the bed so I got a Sleep Number. The sales reps were very professional and willing to take the time to show us as many beds and as many features as we wanted to look at. I didn’t feel ignored or rushed. And everything was excellent with the delivery. The technicians were also very professional and very accommodating. And I was surprised at how quickly I got the product. With Sleep Number, I am now getting a better night's sleep.

My wife and I had been talking about a new mattress and the mall that I went to in Harristown, Maryland has a Sleep Number store. My wife was gone one weekend and I walked in there and the rep wasn't too busy so he gave me a demo for an hour. He took me through three or four different beds. We tried the sleeping on the side and he did the pressure points demo for me, so I could actually feel it. I sent my wife the next day and she took the same demo. We got high-quality attention from the staff out there.

Everything from the very beginning was first rate professional. Sales didn't try to sell me on something I didn't want. They directed me to the correct and most comfortable bed, not the most expensive. I would totally recommend Sleep Number to anybody looking for a new bed.

We purchased a Sleep Number P5 mattress less than a year ago as my fiancé needs a far softer mattress than I do and the Sleep Number system made sense. When we spoke to the sales representative, they informed us that every part of the mattress was replaceable, that the materials had been designed such that they would not harbor bacterial growth, and that their bacterial and fungal issues from the early 2000s had been fully resolved. We were also told of the extensive 25-year warranty which covered all aspects of the mattress including failure of individual components (The example we were given was that of the foam giving out on the foot of the bed because the user sat there every day).

We went to Sleep Number and had a very nice gentleman who showed us their product and decided that's what we wanted to get. He was very helpful and courteous. Then for the delivery, two gentlemen came in, set it up in about 30 minutes and were gone. They showed up exactly when they said they would. They did a great job and didn’t leave anything behind. The Sleep Number is a very nice mattress. My wife and I set it to a different setting and I sleep much better with it. Everything was fine and good. I'd recommend it to a friend.

I've heard a lot of personal testimonials about Sleep Number so I got their product. Their sales rep was very courteous and nice, although there were a few things that she did not know that I had to find out on my own. But as for the bed, I love it.

We bought our second Sleep Number bed on a Leap Year Special and set it up ourselves. We've been sleeping on it for about a year and a half. The quality has been great and I probably will never own another bed. I've been very happy and I sleep well so I haven't really had any complaints. Before I had a Sleep Number, my wife slept on the couch for our first four years of marriage.

We needed a new mattress. We checked out and tested a variety of different mattresses and we're most happy with the Sleep Number. The sales rep was great. He explained everything, figured out our sleep number and showed us different products. The delivery people set the bed up for us. They were quick and efficient, but they didn't give us any instructions before they left. We love the mattress. Prior to getting it, I was having a lot of back issues and as soon as I started using it, I haven't had any back problems. We're satisfied and really enjoying it.

We got a mattress, the adjustable base, pillows, sheets, and everything else from Sleep Number. The sales rep was very nice and good. She was very informative and showed us all the different models and what would work for our needs. Our orders got delivered and a team set it up. Their delivery team were all great and explained everything. However, what we got is not worth the price that we paid because the bed droops off on the sides. It's like the foam either didn't hold up to what it's supposed to or it just keeps sliding off the base. The bed is in three different layers, and it's the top pillow portion that keeps coming off. We plan to contact Customer Service to see if they can do anything about it. Overall, it's a nice bed and for the most part, it's comfortable.

Sleep Number is super expensive. But I got a mattress and base from them since it was recommended by some friends. Their sales reps were good and the delivery went beautiful. And now, I'm using the bed.

I have a sciatic nerve problem and my old mattress was old and soft. I had seen the Sleep Number advertising and I thought that was the time to do it and get a new bed. I talked to two sales reps and they were very nice and cooperative. Then, we scheduled a delivery and they were quick. They were in and out and didn't give a whole lot of verbal information before they left so I wasn't extremely impressed. They answered some of my questions but very briefly and I felt that they could have spent a little more time.

My Sleep Number is a lot better than my old mattress which I had for five years. Sometimes I like to sleep on a soft bed and sometimes I like when the bed’s firm, so being able to adjust the Sleep Number makes a big difference. The sales reps were professional and they recommended the bed that I needed because I originally thought I was going to buy a more expensive one. They asked me what I liked and they encouraged us to sit down and try the bed, and we decided that the one we needed was the one that we ended up buying.

Advertising and our shopping experience led us to purchase an entire Sleep Number bed, including mattress, foundation, and pillows over a year ago. It was a very pleasant experience and the sales reps took care of us right away. The delivery team was fine. They set the bed up very quickly and we had no problems with it at all. They did a good job. Although the bed is very nice and will probably last a long time, it's a little overpriced. I'm retired and it was a lot of money out of pocket. Nevertheless, it's a fine product and a very comfortable bed, and the experience from purchasing to setting it up went very smoothly.

My wife and I have different preferences with the bed so we got a mattress and base from Sleep Number. But I'm not very happy with the overall quality of the bed. From the standpoint of being able to control the sides, that's great. But the comfortability of the bed over time for the price we paid, and we've only had it a little while, is not that good. I wouldn't purchase another. They have to do something to help me out with it because it's not a very satisfying product.

We had a Sleep Comfort before but it wore out so we decided to update to a Sleep Number. Once the delivery people got in, they worked, zip-zip, and they were through. I got the bed so I can sit up at night to read but I can't anymore because it's so comfortable that I have to go to sleep. I'm still getting used to the bed but I love it. The dog and cat do, too. We're happy with how it all went.

My bed was a little too old and I needed to upgrade it. I went and checked all the different options and figured out that I could make my Sleep Number bed very cheaply but as good as the ones that they charge several thousand dollars for. I learned that they're charging extra money primarily for the different types of padding thicknesses. And so I bought the C2 and put my own $150 four-inch mattress topper on there. Instead of buying the pedestal that cost me $300, we just applied that to a new bed.

We had a mattress that was over 10 years old and we have a family member who bought a Sleep Number and they were really happy with it, so we went in the store, tried it out and decided to go for it. I absolutely like it better than my previous bed. I'm definitely getting a good night's sleep. Also, everybody was really helpful at the store. The delivery people were quick and got everything done. We love the bed, it's a huge improvement. We've already recommended Sleep Number to a couple of friends.

We needed a new bed and so we bought a Sleep Number. Their sales representatives were very professional. Also, their delivery team was very cordial and they were in and out of here very quickly. We're pleased with our Sleep Number.

I previously owned a Sleep Number and I had it for about 15 years. I got a leak in that bed and bought some replacement mattresses from some other company and they weren't very good. A Sleep Number bed was on sale that had a slight pillow top on it for the same price as the cheaper one and I got that one. However, I think I should’ve bought the one that didn't have a pillow top. I'm fairly comfortable with it but I need a firmer mattress.

Sleep Number is not suitable to my needs & giving me Back Pain. Like many more couples, I and my wife also has very different choice in mattress and hence Sleep Number seems to be worth trying option to us. We bought C2 King version with the flat base in May 2016. First few months we tried adjusting our number and as guided by store salesperson we gave 5-6 weeks any change to see if that change works for us. It did not get better over time. My mistake is that I listen to my wife and gave myself more time with this bed.

It was a very educational experience. I spent at least two hours with Lorie. She told me a lot of stuff that it would help with breathing and would help with back problems and I would get a good night's sleep.

Sleep Number iLE - My husband & I have been struggling to find an acceptable solution to his desire for a Firm support bed & mine for a Soft feel to combat my neuropathy & pain from a chronic condition. As a bonus, the flex top allows a comfortable reading position for my head & neck! Best sleep since giving up our waterbed a few years ago!!

We needed a new bed so we went and tried out the Sleep Number. It was delivered and set up. We had it for about a year now. Then we had to replace the mattress on it once and the customer service helped us. It was pretty good.

My husband and I couldn't agree on firmness. I'm for more soft and he's for more firm. He has epilepsy and I was sleeping on the couch, so I wasn't there if he had a seizure. So we decided to get a bed we could both sleep on. We purchased the Sleep Number mattress and the base. I like it and it's perfect. The sales rep was also great and worked well with me. My credit wasn't great said the co-signer, but the woman that helped us was very nice and friendly. Also, the delivery team was very nice and showed us how to used the bed. I had no complaints with the whole process and I would do it again.

Both my husband and I have back issues and our neighbor recommended Sleep Number. The sales person had us lay on the bed and started it at 100 and then told us to stop when it got to where it was comfortable and talked to us about the different levels. We decided we wanted some pillow top to it and we liked the price of the limited edition.

We went to the Sleep Number store and had the opportunity to lie on a few of the mattresses. They told us about the different options on each mattress that we had the opportunity to sit on, from the cooling to bed position and firmness and adjustments of the mattress. The way the bed felt made us get sleep IQ. The mattress is pretty good but I don't like the app because I'm having a hard time accessing it and I don't think it's accurate enough. But I'm glad I purchased it and I've already recommended it to a few friends of mine.

I'd done a lot of online research on beds and my husband and I have different preferences. He likes firm surfaces and I like it soft so we went with Sleep Number. Also, their sales rep was helpful, nice and friendly. I ordered a mattress and we assembled it ourselves which was easy. I like the bed and I'm satisfied with it but I think it's totally overpriced.

I got a mattress, mattress pad and the mattress cover with the one-inch foam on top from Sleep Number. Their sales representatives were okay and the second guy I talked to tried to help me. I went back to them because I had an issue. While I think the product works for me, it doesn't work on my husband's side. My husband weighs 280 pounds and he's too heavy. I went back to get another mattress pad cover because he has set it at 100 and it still sinks way down. I'm going to call to see if they can do anything about it.

We have a couple of Sleep Numbers. So when we recently needed a new bed, we wanted to get a Sleep Number again. Their delivery team has been good and the bed has been up to standard. I'd recommend Sleep Number to others.

I was having trouble with my back and I thought that with a bed where I could adjust the hardness or the softness of it, I might be able to find my sleeping position. I bought a Sleep Number and the sales reps were very helpful, very nice, and answered all my questions. It was also very satisfactory with the delivery team. However, I still have a lot of trouble with my back since I bought it. I can't find a comfortable position and I'm still trying to figure out what the best setting is for me. Nevertheless, I'm satisfied with it but I'm wondering if they will come out and check the bed to see if it's working okay.

I had the perfect sleep rehearsal and I am in awe of the amazing healing and restorative powers that are somehow embedded (ha-ha) in these mattresses, no... boxes of air with a cloud lining... no, umm, well I don't know what they are, but they just are wow! Wow Systems. That's what they should be named. I don't own one yet. But, I have slept on one at a friend's home. I had to be forcibly evicted because I finally slept restfully for the first time since 1992. I have had 3 spinal fusions and many other surgical attempts to correct a traumatic spinal injury. And, I am unable to sleep on a 'normal' mattress without crippling pain.

We had read and heard about the Sleep Number bed, and we liked the idea of not having to go through changing our mattress three times. The bed is comfortable but we didn't sleep on it long. It takes five times slower to bring one side to 100, and we've checked the connections. I weigh 170 lbs and my husband probably weighs 210 lbs. My side comes up fine, and I'm not that much lighter than he is. We moved to a bedroom downstairs and we weren't thrilled enough with the Sleep Number to get another one.

I have an older Sleep Number when they first started the remotes, which is around five years old now. Then I recently purchased another smaller one for my spare bedroom. It’s just the basic base, bed and remote. And I got a couple of free pillows. Overall, the value and the technology is really good, and I would recommend the Sleep Number.

When we were trying different bed options, we went into the Sleep Number store. After about an hour of talking to them and checking out the beds, we decided we would try them. Their price was good too, so we purchased the mattress, a pillow and a wedge which my wife wanted to keep her head up. Overall, it’s been working out well. A good thing about Sleep Number is I can adjust it, so some days I can be a certain number and then the other days, I can be another number. As far as movement, my wife doesn’t get up because of me moving and vice-versa, so it works out well.

I was having back issues and had surgery, and when I checked into the Sleep Number, I thought that might work. The sales reps explained everything. However, in their ad, it shows a picture of a computer where I go look to see what the numbers are and I misunderstood that that's just part of the ad, and it's not like I was getting an iPad that shows me how I slept. I th4ote that turn on all the lights in the room as well as the lights under the bed. The delivery and setup of the bed went smoothly. I like my Sleep Number. I put it on hard, and when I get ready to go to sleep, I make it go down to 15, and I sink in. That's the best thing I like about it. It was a great experience, overall, and I've already recommended to people, but they said it was too expensive.

We needed a new bed and I heard good things about Sleep Number so we got a mattress from them. Their sales reps were fine and explained everything to us. Their delivery team did good too, but when they came, they didn’t know we had a mattress to be hauled back. They hardly had enough room on their truck but made room somehow. I like the mattress and I sleep a whole lot better. I’ve never slept past 8 o’ clock in the morning, but I sleep about 12 now. My wife, however, hates the mattress and I hear about it every day. When we first got it, she thought that it didn’t have a return policy on it but I told her we could take it back. She said we can't do that, though and we've had it for a little while now.

Our neighbors have a Sleep Number and they like it. That was the reason why we walked in to the store to start with. We got a special edition Sleep Number with a reclining base, but it didn’t feel firm enough for me. Then they sent an extra pillow top for support for my side, and it seemed to help a lot. We've adjusted to it, and we really like the bed now. The staff at the store in Blue Springs have been really helpful. They got in contact with us and made sure that we were doing all right and didn’t need anything. That was nice.

I love the idea that Sleep Number had the base that I wanted and because I have spinal stenosis, I needed something that I can adjust for me. I went to a couple of other places, but then I thought that I'm gonna invest in something good. And Sleep Number has been perfect for me. The guy that I bought it from was awesome and he even followed up after it was delivered. I was a little nervous during the delivery because I did not know the mattress came in pieces. But once they put it together, it made sense afterwards. I read at night and watch a little TV in the bedroom, so the bed's perfect for that.

I tried out Sleep Number one day in their Kansas City shop and liked it. The salesperson showed us all the different systems and we picked out the one that we liked. We bought the whole nine yards that included the bedding and the base. The delivery team was courteous and professional. They knew what they were doing and there was no lost time in getting things done. They kept us informed of each step 'cause it was quite a process putting the bed together. They were good about telling us what they were doing and how it went. Overall, it's been great.

We had a regular Sleep Number mattress for a number of years and now and we're ready to make a change on that. So we stopped and looked at a certain bed and thought that this would be excellent for us with our ages. We certainly were right, the quality of my bed is excellent and everything has been working really well. Working with the sales rep was excellent. Also, the young fellows who set the bed up were excellent and really nice. They knew what they were doing and got it setup well.

I'm satisfied with my experience with Sleep Number. I made the purchase because of the individual settings. I got the mattress and the pedestal or frame. The sales rep I talked to was pretty good. We bought at a home show and I called back a week later and ordered some other stuff through her and she was really helpful that way. The delivery experience was fine and one guy was very good, professional, and helpful. The product is good and seems to be doing fine. My wife loves it and thinks it's wonderful.

My husband has minor back problems. Our old mattress was about six years old and it was time to replace it because they tend to start going after about six years. The staff was busy at the Sleep Number store and this guy was waiting on somebody else but he acknowledged us. We were looking around when he got to us, he went through the different beds and their capabilities. I was really happy with that. The guy explained everything that would happen and it pretty much went like he said it would. But he did take extra time to let us know that the bed was gonna arrive in boxes, they were gonna be numbered and to do them in a certain order. It was easy. The bed came to us and we had it set up. We got the mattress and a couple of covers for the mattress - one is cooling and one is the protector. The quality is good. If I were to do another bed, I would probably look at a little bit more expensive bed just to see but it's okay.

My wife and I were having back pains in our previous bed so we decided to get a Sleep Number. We purchased at the Sleep Number store in Omaha and the people there were really nice. We showed up really close to closing time and they didn’t try to rush us or pressure us into making a decision right away. They acted like whenever we were ready to make the decision or leave the store, they were fine with and even though we had to stay a little bit after closing to finish the transaction. Our experience with the delivery team was very good. They were a little late but after they arrived everything went really smooth. They were in and out and explained everything very well.

My husband had a Tempur-Pedic and I couldn't deal with it so we decided to go with Sleep Number. The saleslady, Heidi, was fabulous and I would definitely go to her again. We got the base, mattress and bedding which we scheduled for a home delivery and the team was great. They were very quick and efficient. They were very polite and they took the old bed away and it was awesome. I love the mattress and the ability to have it change firmness. I also love the bedding, but I do not like the frame. It's very light plastic and the bed slides all over it. I told them about it and they said that I should buy rubber mats from Walmart.

The quality of Sleep Number is not top notch. It's not as good as I first thought because it's an airbed. I like firm and the airbed doesn't have the rigidness that I feel. The foam needs to be better.

I've been using Sleep Number since the early '90s when they first came out. Once you sleep on one, you never go back. It's more portable than a regular mattress which was why I got it originally. I could pick it up and move it from apartment to apartment as my job took me around. Now, I'm on my fourth Sleep Number. I'm one of those people that know what I want when I go in a store and so far, the Sleep Number salespeople have been great and they haven't tried to upsell or cross-sell me.

On our first Sleep Number bed, we also bought the base and feet. But I can't emphasize enough how disappointed we were with the those add-ons. They literally came apart on us. It did not hold up and was not able to support the bed. For the money we paid, we felt that was an extremely poor value. I had to replace the base inside of a year and a half. The replacement base was in bad shape when we moved so we put the bed back on a real foundation. We're very happy with it and have done exactly the same thing with our current Sleep Number bed.

Wonderful place to do business quality product. People there to be of help for your needs not what the money till beds -your satisfaction first so tell everyone to confident Sleep Number first when looking for the new bed. Best nights flirty you can get.

I got my second Sleep Number bed because the first one was so good. This time, I got the mattress, adjustable base, and bedding. In this lifetime I could not spend more for a bed. But I spend more time there than staying up, so it's okay. My wife and I went into the store a number of times and went through a number of beds before we pulled the trigger on this purchase. We arranged for home delivery and set up, and it was a slam dunk and they did a great job.

In-store experience was great. When they came to deliver everything today (a month after purchasing) they had brand new components, used components, and NO mattress. Now, we have the luxury of wasting more time putting back all the furniture we spent hours rearranging all day today. And, we get to wait another month for the bed we spent $4500 on. We just received a phone call from the scheduling department to say that the earliest we MIGHT be able to receive the bed we paid for a month ago could be March 16, but right now, they cannot schedule it until the new order is complete. At this rate, we may end up canceling the order and going on vacation with all the money we'll save.

Service was great. The salesman was very informative and spent a great amount of time with us. He helped us to decide which bed worked the best for us. We purchased the i8 bed with adjustable 2 base. We are looking forward to the bed arriving and finally getting some good sleep.

Worst experience with delivery of furniture EVER! I can't even get past the delivery to rate a mattress. Sick delivery guy that was sneezing with a snotty nose. Wood floors were torn up, he took the top layer off, photo attached. Very unprofessional. Banging and throwing boxes. And they were 3 hours late.

Best customer service at the store we visited. We were helped by Monique during our visit and she was so very friendly and helpful. She answered every question we had and offered many helpful ideas to help us make a final choice on which bed we wanted. Thank you again!

We've got a couple of kids that suggested we buy a Sleep Number and we did. We actually got two mattresses. The first one came with the RV and was part of the order that we placed so we knew what we wanted on that and we love it. And a year ago, we bought a condo in Wichita, Kansas and bought a second Sleep Number for it. The bed was on a frame and I bought it during the February sale. However, we didn't take delivery on it until June when we were back to Wichita. They had trouble finding the order when we wanted it but it was nobody's fault. We're very satisfied with both beds.

My dad was moving into assisted living, so we needed a good bed for him. We called the Johnson Sleep Number and they were great. They helped us out and did everything. The delivery guys set it up and were very nice. Dad's very happy, and it was a very good experience.

We love our Sleep Number. I got a bonus check and we had had our bed for almost 15 years at that time. We decided, since I had money, that we were gonna buy a Sleep Number. I'd heard good things about it and decided to go for it. We only dealt with one rep when I called but the rest of the sales reps were all more than willing to answer questions. I work for a home improvement company, and I even tried recruiting the one rep because he was such a good salesperson and so very customer-focused. The delivery team took an hour and we didn't have any issues. We've already recommended them to a couple of people that are in the process of looking at beds.

The girl who waited on us at the Sleep Number store was horrible and was absolutely the worst. She just held you there forever. I told the guy in-store that I do not want her to wait on us, but he was busy so, she waited on us. We asked for the price range, she sits on the computer and she looks and looks forever. She's just really odd. Finally, I slipped over to the guy and asked for the prices then, he pulls out this board and it's got everything on it. I wish she didn't make us sit there and watch her play on the computer when she could just pop this out and give us a ballpark. We got the 5000 and had it delivered to our home. But I am concerned because I think my husband's side is losing air because it keeps going down to 50. But other than that, I love it. It's excellent and satisfying.

I had the bed delivered and installed and the delivery team was very mannerly. However, I question the quality of the bed at times. When it's on soft, it feels spongy rather than just soft. I hate to use the word but it makes feel like it's cheap. But otherwise, I like it alright. I like a thoroughly firm bed, anyway.

I've bought multiple Sleep Number beds over the years and it's a great product. I like its adjustability and versatility. Things can be replaced without having to replace the whole bed. You can have a spiral staircase and be able to set up a King Size bed where you wouldn't be able to bring up a regular bed. The mattress also doesn't get softer over a period of time. When the perimeter foam in my son's bed seemed to be getting a little soft and collapses a bit more than I would like it to when I'm sitting on the edge, I called Sleep Number and they were willing to address it. They have great support services and they stand behind their product. We also had a remote that went bad and they replaced it at no cost.

I thought Sleep Number was the greatest thing in the world. I purchased one of those with each side separate so my wife could do what she wanted to and I could do what I wanted to. But then we kept falling in the crack. So the last one I ordered, a mattress, was $4,000. And we got an associate from the store to come out who wasn’t very good at all.

We had a bed that was supposed to be designed one side for me and the other for my wife. We had it for a couple of years and it sunk in. We went back to the place we bought it from and they refused to take it back. So, we started researching for a new bed and I had heard about Sleep Number on Bob & Tom. I looked into it and really liked everything we studied about it. We went to the Sleep Number store at Woodland Mall in Grand Rapids, Michigan and talked to them. The customer service was very well. I really appreciated them. They were very attentive and informative. And after a little while, we decided on the bed we were gonna buy. We got the SleepIQ and almost the whole package except for a headboard.

Our salesperson was wonderful. No pressure just the facts and we can't wait for our Sleep Number arrives!! She was informative, professional! We really had our doubts, but our experience was pleasant and we would definitely recommend this store to our friends.

We had a Sleep Number a long time ago. We bought another one last year and it is of good quality. The reps at Sleep Number explained it and did all the paperwork fine. They also told us when it would be delivered.

Sleep Number mattresses are fine. When I went there, I laid on it, the sales professionals gave me all the information, then I bought it. Everything went perfectly with the delivery. I am very satisfied with the quality of the product that I would buy it again.

I had an electric bed that had a long-time mattress and thought it was time to buy a new one so I tried different kinds of beds and ended up liking Sleep Number mattress. It was on a 50% sale when I bought it. The delivery team was very good and helpful in putting the bed up to getting it ready. I get a good night sleep on the bed and I enjoy it. Sometimes I make it a little softer or harder. I would definitely recommend it.

Because of my wife, we decided to buy a Sleep Number mattress and base. We walked into the store and told the salespeople we wanted the Sleep Number. Interactions with them were generally satisfactory, however, the products were overpriced. UPS delivered our purchases, set them inside the house and walked away. Given my general lack of physical capability, putting the bed together was not that difficult. I'm nearly 70 years old and my entire right side is damaged in one way or another. I cannot get down on my knees, which makes putting things together on the floor difficult.

The Sleep Number bed is just what we needed after work every day. To relax and sleep well to rejuvenate us for the next day. The massage feature was one of the deciding features for my husband to want to have this bed in our home. It is a blessing to have technology like this to help you feel better.

Sleep Number had the resolve to give my husband the type of mattress firmness that he needs and the softness that I need. So, we decided to purchase a Cal-King mattress from them. The quality was fantastic. Also, we had a great experience with Nonie, the sales professional at the Porter Ranch store. We had gone into the store ahead of time after I did some research. I went in and talked to her at length but we didn't end up purchasing the mattress until about six months later and she happened to be working at the store when I went back. She was extremely helpful.

Their sales reps definitely followed the whole process, not letting us rush into a decision. We came in with products in mind and before we came out the door, they made sure that we understood the differences between what we had in mind and what other options were available. I felt more informed when we walked out. We bought a Sleep Number mattress and it's been a satisfying experience with expected results in the end. I've had Sleep Number products at home for 10 years. The mattress we bought this time wasn't as good as the first one. We had some issues with it around the corners not being as level, but it's still a great product that improves the quality of sleep. Setting it up was very easy and we’re happy we’ve got it.

I’ve heard about Sleep Number for a long time and I talked to a couple of people that had them and loved them. The sales rep of Sleep Number showed me how to go to my sleep number and then walked me around to each of the different mattresses and frames that they had to offer. I had a lot of questions and he was able to answer those. I was at work when they delivered it but there were other people at the house to receive it. So when I came home, it was all put together. I like it a lot better than my previous bed. And I like the frame the most, especially that I can adjust it.

I'm getting tired of spring mattresses so I bought the Sleep Number. I have Sleep Number in my home for about 15 years now and I have recently got a mattress and the base. I have been flooded and I had to throw away the old one. So, I went to look for the same model. The sales rep found the discontinued model through an outlet store so I got it that way. The product has good quality and I can't complain and I wouldn't get a second one if I didn't like the first one. I had my purchase delivered and they were on time. They also did it quick and it was good. They didn't tell me how to use it but I already knew how to. Also, a lot was going on at that time. I couldn't pay attention to what they were doing but they were fine.

My wife wanted a bed from Sleep Number so we got one of their mattresses. Their staff were very awesome, very helpful, knowledgeable about the product and were willing to answer our questions. I would recommend them.

Glad I went back. I made mistake of replacing my 19yr old Sleep Number bed with a mattress from Sleep Train crap foam they won't take back I still am paying for. 1,898.00 left expensive lesson. Should have gone back to Sleep Number first cause I have had best 2 nights of sleep. So thankful...

All I need to say is, I bought it! How can I saw more with more words, it served our needs and we bought it!!! We also bought a Dust skirt, two sets of King Sheets, mattress Pad, and the cool cover helping with night sweats.

Bed repair - Very good experience. She was very knowledgeable. Help us with what to do first and what to try next. Going to try first thing and go from there. We are both very happy with the Sleep Number bed. Bought it in 2006.

I'm an old guy and I wanted to have an adjustable mattress so I bought a mattress from Sleep Number. The sales rep was very efficient but the mattress somewhat leaks and has to be re-inflated every three or four weeks.

I spent a total of 92 minutes on hold over three days before I even got to talk to a person. The first person I spoke to, Robin, had me on hold a total of 18 minutes during the call, then she put in the wrong product order than what I asked for, messing up the whole order. She kept telling me I had a different available credit than I had on record. We went round and round and if she had only told me my latest payment had not yet posted, we could have saved a LOT of time and my frustration!

I want to say that I have shopped the store in Mesquite numerous times trying out beds...leaving feeling not informed enough to make a purchase. I went back yesterday and we meet with JT. He's an awesome salesperson. Knowledgeable, trusting, friendly, great personality. Would do business with him again!

My wife and I had had problems with one liking one firmness and the other liking another, so I thought I’d go with Sleep Number and try it. Their sales rep recommended the mattress I purchased and the foam pad and they both worked out well. They were very nice, friendly and down to earth. Plus the delivery team was very efficient. I’m very happy with my Sleep Number.

I LOVE my Sleep Number!!! I bought one over 10 years ago and have been so pleased. However a friend told me that some of the older models had a problem with mold. How would I know if mine was one involved?

We purchased a split cal king i10 bed from Sleep Number in October, 2016 after testing several beds at the Sleep Number store in Fairfield CA. We chose the i10 bed because it was the most comfortable of those we tried and we purchased the waterproof mattress protectors because we were told that a stain on the mattress would void the warranty. What they didn't tell us was that the mattress protector would give the mattresses a much stiffer feel than we experienced at the store.

I had seen the overall reviews of people and have a couple associates that I know have Sleep Number and they were happy with them. We tried out multiple mattresses and technologies and I was overblown. I got this SleepIQ technology and the flex top bed and I have the California King. I went from a queen bed to a split king with the adjustable frame. It's a big difference between just a flat mattress and what I have now. The delivery team showed up within 15 minutes of the window that they gave me and took about an hour setting everything up. They were very professional. Overall, I'm satisfied. I use the SleepIQ to track my sleep and have noticed an improvement over time.

Great experience so far. Waiting to get bed and give it a go. Hopefully we get relief at night and get some great sleep! Crossing fingers. Was really happy with staff, very friendly knowledgeable about the products and allowing us plenty of time trying all the beds and pillows. Can't wait to try bed and pillows and brag about our purchase of the Sleep number bed. Thank you, we'll stay in touch.

My wife and I are getting older and have a water bed. We were warmly greeted and we had many questions answered plainly and with ease. We were invited to try out many different models of Sleep Number beds. We were given our numbers for our bed when it arrives. Elaine showed us of options we had to go with our new bed which some we ordered. Thanks Elaine for your help.

I purchased a Sleep Number's best adjustable bed. It was delivered and installed wrong by 3 large ** non-English speaking ** males who referred to my wife as Momma. They refused to close the front door as they entered in and out and refused to wipe their shoes while they tracked snow and ice throughout the house. I refused to accept the delivery but found out later one of the ** males pressured my wife to sign. This was Feb. 1st, 2017. A Sleep Number tech corrected the installation but not to my satisfaction and I told him to take it back. He told me he had no truck and also informed me Sleep Number fired the ** males. As a 82nd Airborne veteran I now keep my arms ready and loaded in case of reprisal. Your tax dollars taught me how. I have tried since Monday Feb. 13th, 2017 that I did not accept this type of service when I purchased their products.

We've had a Sleep Number for 20 years and it didn't wear out. We wanted to downsize from a king to a queen size so we gave it to our son and his wife. And then we bought the queen size for us. The sales rep at Brea Mall was very nice to us and showed us all the latest and greatest models. And everybody in the whole office was very good. Within a couple of days, the bed was delivered. The quality of the bed is good and we've never had any problem with it. And we've recommended Sleep Number to a lot of people.

This is my first purchase from Sleep Number. I went with them because of my back issues and got a mattress, cover and sheets. Their sales professionals were good and they knew what they were talking about. I scheduled my purchases to be delivered, and it was a very simple experience. I love my Sleep Number and I've recommended it.

I enjoyed the store experience. The customer service representative for the store was kind, welcoming and very knowledgeable. We plan to purchase a bed from the store. I am concern about only be able to purchase my sheets from Sleep Number. I am willing to give it a try and hope for the best.

Everybody at Sleep Number was excellent and professional - the seller, the people who delivered, and the people who put the bed. I arrived late at their store, not knowing where they are because they don't have much advertising. And I had to walk around the block and finally I arrived by 8:00 and they were almost to close. But they stayed and explained to me, until we decided what is the best. I tried all kinds of beds and decided to buy the Sleep Number not because it’s cheaper, but because it was healthier. And I had a good experience buying it. I did not feel deceived by them. It's not like when I buy something and I believe it's good, then I come home and find out it's not.

We have purchased other top of the line beds and been dissatisfied after a year or so with each one. From other owners of the Sleep Number bed and a radio announcer that advertises and owns his own, we went, we saw, we bought and look forward to a long relationship with our new bed.

My friends had a Sleep Number so we decided to get one. Then we went and tried it at the store and we liked it. We dealt with three different sales professionals and they were all good. We got the bed on a set deal and we had a good purchasing experience. I never thought I'd put that much money in a bed but everything has been working well and it has been worth it. We like the adjustment of the foot and we have the split. We like it where one wants to lay down all the way or prop up, watch TV or read. We set the firm or less firm separately, too. We're enjoying the bed and we'd recommend it.

Your sales team is world class, kudos to them. Your Delivery and Customer Service teams leave a lot to be desired. You can look up my tickets for all the details if you wish. For now I came to Facebook to check on status of a comment and found it deleted, now I am apparently banned. WOW, what a way to treat your customers that just pay $8K for a new bed. On hold again, for 15+ minutes trying to get my original problem fixed. This is my 4th call now.

We were sick of our other bed so we had to get a new one. We decided to go with Sleep Number because I just had a surgery and they have a long warranty. Their sales reps were very down to earth and their delivery went fine. The guys were in and out of here with the bed set up within two hours. They hustled big time and it was impressive. I love our Sleep Number beds. In fact, we've had at least one other person purchase a bed on our recommendation.

I purchased my Sleep Number bed in March 2014. I have enjoyed the comfort of the bed, however; the mattress keeps shifting and there is now a large gap between the two sides. Also, last year I had to get a replacement remote control for one side of the bed. They replaced it free of charge, which is what I expected. My bed came with a 20 year warranty on parts and labor. Now, the other remote stopped working, so I again called for a replacement. It seems their 20 year warranty is a hoax. The remote control is only warrantied for two years on the original purchase. Now that I have had the bed for 3 years, the replacement warranty only covers half the cost. The new remote control will cost me $129. instead of $300 something.

Bought my Sleep Number bed thru QVC, did not know that it did not include the Sleep Number frame. They use their own frame. Mattress moves off frame and I wind up on the floor. Also the air mattress and the pillow topper skew sideways which promote the mattress coming off the bed. Have talked to QVC, frame manufacture and Sleep Number with no good results. I am fed up with this expensive bed.

They were knowledgeable about finding if after 20 years I still had a guarantee to replace the mattress. Didn't seem too helpful in seeing about financing replacement. I wasn't able to get an answer about financing. Without that information I was unable to complete the transaction.

Kimberly was extremely genuine. She was very friendly and helpful. She knew her product and answered all of our questions. My husband and I never felt pushed into making the purchase. The bed felt amazing at the store so we're hoping this is the bed that helps our sleep and our backs.

After having our Sleep Number bed for 10+ years, one air chamber deflated. After employing the "testing procedures" recommended by Sleep Number, I ordered a new $150 air chamber. Unfortunately, my new air chamber inflated, then slowly leaked. I then spent 30 minutes with Sleep Number "online chat." Turns out, Sleep Number will send a tech to my house for $179. However, they bring no spare parts with them so THEY cannot actually fix the problem. They will assess, inform you about the needed parts/repairs, then go on their merry way. You install or make the repairs. Should you require assistance, Sleep Number tech will return to your house for ANOTHER $179. I was stunned when so informed. This is our first and VERY last Sleep Number bed. They do not deserve our business again. Consumer Reviews would like a receipt to verify my account.

We wanted the adjustable bed from Sleep Number because it looked good, has an interesting concept and there was, from my wife's side, the potential for an anti-snoring option. Their sales people were quite good. They welcomed us into the store and they weren't pushy. They just explained all the beds, what they do, why they do it, explained adjustability, and all the rest. It was a good experience. Then we had it delivered which also went quite well. They put up the bed in 45 minutes. It's a lot of moving parts, but the guys knew exactly what they were doing and worked very well as a team. No problems at all. Right now, I'm quite satisfied and pleasantly happy.

I was looking for a better bed so I decided to purchase Sleep Number bed and it's more adjustable than my previous one. The salespeople were knowledgeable, helpful, and courteous and it was a good experience. The delivery crew put it together and I had no problems with them.

My parents have had a Sleep Number for 20 years and they loved it. I also got one but I'm not a fan of it. Pieces were missing initially and it took an extra week for all of it to get here. But once all the pieces got here, I set it up myself. The sales reps have been very nice but they were trying to push their product. My husband likes the bed but I hate it. The reps gave me some suggestions on settings but I've tried almost every single number from 1 to 100 but I can't find a good setting. It couldn't support my whole body. It's an overpriced air mattress and I'm expecting something more than an air mattress.

We had a Tempur-Pedic mattress and my wife didn't think that was working out for her. So, she wanted to shop around a little bit. We went to the Sleep Number store and it was Katy bar the door. She was gonna have one that day and that's all there is to it. “Just sign the papers. Let's go pay for this and away we go.” So I didn't have a choice in the matter. We got the split top king size mattress. I had a Sleep Number 20 years ago and each side had its own air mattress. And there's this big solid divider right down the middle and it tore the snout out of my back and it was just painful. My back just couldn't handle it, it was horrible. But the new one that we bought got the split top but it's altogether and there's no big space. The only thing I don't like about it is the price. I find that hard to believe that the whole thing is $8,000, it's expensive. But it seems to be working okay. The delivery crew set it up and they did it in no time flat. They were amazing.

After trying the Sleep Number c4 mattress for 30 days we did not want the mattress. This mattress was uncomfortable and left us with back pain. We were charged with a 179.00 deliver fee plus tax which the salesman explained would not be refundable. We were charged another 179.00 fee plus tax after the product was picked up. Be aware that there are many top rated mattresses that you don't have to pay these fees for. We paid nearly $400.00 dollars for a brand new mattress that we no longer have or want.

I have a very bad back and a couple of our friends have a Sleep Number, and they said it would help. We then purchased a Sleep Number mattress. Their sales representative was very knowledgeable. Their delivery people were really good and very quick and efficient. Overall, our experience was awesome, and I love the quality of our bed. I just wish the Queen size beds split so that we can adjust each side separately.

I've had my Sleep Number for a little over a year and I like its overall quality. The sales reps and the installation team were very good.

We bought a Sleep Number Bed because we liked being able to adjust the bed to our bodies. The salesperson that we dealt with was very knowledgeable. We scheduled a home delivery but when they came, they put it together so fast that my wife didn't have time to ask them any questions. They rushed out and did not show her how to use the bed. Their product is also very misleading and the entire bed is junk. Only half of the bladders inside air up. There's a big hump in the middle of the bed and it stinks. The bed is totally worn out and we even went out to buy a $300 foam to put on top. We're ready to throw it away. This was my first Sleep Number purchase and it will be my last.

I love Sleep Number but my wife hates it because she don't have the complete set that we were shown in the store. The sales representatives were fine and I like the overall quality of their product. It's like the commercials say, I can adjust it how I want it and relieve back pain, and wake up energized. I've already recommended it to everybody.

We've had Sleep Number beds and recently got another one. The sales reps were very professional. I already knew what I wanted and they helped me select it. I paid for it and the purchasing experience was a simple and straightforward thing. I had it delivered and they set it up, and I also had a good experience with the delivery team. Sleep Number is a quality product because I'm continuing to buy it. And I've never had a bad experience with them. They eventually wear out like all things, but I had my last one for 20 years which is a long time. It's been a very satisfactory experience with Sleep Number.

The sales team was very helpful and the installation team was fine. Several men brought the bed and hooked it up and see if it worked. Sleep Number is not new to me. I've had two different models and I got my first one in 2009. The old bed that is in my guest room had two controls which I wanted in case I have a couple that may not like the same hardness or softness. The new one only has one control and I really don't care for that. It's not even working and I've put new batteries in it. But that's my only complaint.

I have a chronic back pain and a snoring husband so we decided to get a Sleep Number. Their sales rep and delivery team were nice. They got it done, and I was pleased. However, the Sleep IQ doesn't work for the bed. I don't consider that quality. I've given up trying to call them because I didn't get a person and we were just disconnected. The store was great and the delivery team was the best but their customer service is a zero. Overall, it has been a frustrating experience.

I bought a queen size bed from Sleep Number because I got back issues but when their technician put the mattress or the whole bed in, they hooked the hose around the corner of the thing that pulled the head up and it tore the air chamber on one side. And when I called them, I was under the impression that they would send Johnny out on a horse and fix it but come to find out, they didn’t do anything but take my $3,800 and left. I had to wait three weeks for one of my kids to be in town to help me do it. And when we ordered the chamber, they sent it. I still got the old one and am sure they must want it back but I haven't gotten around to sending it back yet. The Sleep Number is working fine now and does what it's supposed to do but if I had to do it all over again, I would buy a conventional mattress and somebody else’s bed that folds up in areas, and get it done for $2,000 instead of $3,800.

My sister had a Sleep Number. We stayed at her house a couple of times and tried the bed, and we really liked it so we decided to go get one. We did the basic mattress which doesn’t have any of the giddy gadgets on it and we're very satisfied with it. Also, everything went quite well with their sales reps and their delivery team did a nice job. However, I wish we stayed with a king size instead of downsizing to a queen. That was our biggest regret.

I've been having back aches and haven't been sleeping well. We were in a big center, going around and looking at a lot of things and Sleep Number was there. They had two representatives and we just stopped and talked to one of them and asked questions which she answered so we decided to make a purchase there. We got the mattress and the thing that goes over the mattress to keep it cool. The delivery team took our old mattress so that we didn't have to get rid of it which was just great. They showed us how to use it since we have the one wherein I can change the numbers on each side to make it firmer or softer. It's a great product because the back aches are gone. My husband and I totally love it and we're very happy with it.

I wasn't getting any sleep on my old mattress. We actually had it turned upside down and had a foam pad on and it just wasn’t working for me and my wife. The salesman was very helpful. He was very explanatory on how to pick your number and worked with me from there. The delivery guys were very courteous and helpful. The SleepIQ program has been interesting to watch as the years go by. We got the p5 and it's pretty much what we expected out of it. I'm still trying to figure out where I need to be with it but my wife definitely loves it.

My husband and I have been married for about 18 years and about every five years we've had to purchase a mattress and box springs. We decided that it was time to look at an alternative because every five years is a little bit expensive spending a couple thousand dollars on a mattress and box springs. Also, we paid a significant amount of money for our last bed and it was a good brand bed. But we were getting the dip where we sleep in the bed and the support was not there. It was a one-sided mattress and we couldn't turn it over so we would flip the bed from end-to-end. At some point in time, we did side to side trying to get better positions on the mattress.

We're happy with our Sleep Number. My wife and I have been using our old bed for about 12 years, long before it was ever called Sleep Number. There was nothing wrong with it except that the bags failed. One side wouldn't hold air and the other side gives out the big bubbles in it. I thought they were guaranteed for life but my wife said they weren't and she ordered a new bed online. We upgraded to one with a pillow top on it. The new bed is really nice and soft and sleeps good.

I have a split king adjustable bed and complained via phone 3 times of the over hang on mattress and separation between the mattress. They came out and adjusted base BUT the problem still continues. The customer service today tells me to exchange mattress for a half split mattress which would defeat the option of individual position which you get with the split king system. They advertise of Love It or Return, THEY LIE. They only stand behind the mattress not the base!!! The sales people should make you aware of the problem which exist in their system and let the customer decide to purchase or not. For the price they charge for unit you would think they would want to keep you Happy and coming back!!

I finally talked to someone in management & told them the story of sales person telling us it was only $200 to return the bed during the trial. Also that the bed did not fit our frame and it kept pushing the headboard out. It was a very simple solution had someone thought of it from the Customer Service in was we needed the wall hugger frame so if you're buying a bed with the footboard you need to get the wall hugger frame or it will push your footboard out of the frame. The person with authority understood our problem & refunded our money. Too late, we could have kept the bed had sales rep at store & rude customer service man had thought about this. Now issue is resolved & I am satisfied. Thank you Sleep Number Bed!

I’ve had Sleep Number years ago, and I just loved it. Then we moved to St. Cloud into a patio home and had the memory foam where we barely got comfortable with. So we went back to a Sleep Number, and we're very happy with it. I’ve had them in the motor home for quite a few years. Then I traded motor homes, and we took it out and put it in the shed. A mouse got into the cover and Sleep Number just replaced it with no problem. That was wonderful.

Our Sleep Number bed was getting old and so we bought a replacement. My wife sleeps on a softer bed while I sleep on a little more firm bed and Sleep Number can accommodate both of us. We got the mattress along with the adjustable base. And because it has the split in the middle of the bed, we had to buy special sheets for it. We also bought new pillows, and one of the heating or the blower hot-cool thing.

We needed a new bed and we heard a bunch of people talking about Sleep Number and how they liked them or not. My wife liked it soft and I wanted a firmer bed so we said we'll give Sleep Number a try. The installers quickly set the bed up and showed me what I needed to do. All in all, we love the quality of the bed and it's been a grade A experience for us.

We love our Sleep Number and we couldn’t ask for a better product. My husband likes a firm mattress while I like a nice soft one, so it was a perfect compromise for both of us. It was a rather large expense, but we couldn’t have picked better. The sales reps were very courteous and helpful. I tried several different beds before we picked the one that was right for us. I also got two pillows and I gave one to my son while I kept one that has a special neck row for neck pain. Before I had that pillow my neck would hurt all the time and now there's very little pain.

One of my siblings has a Sleep Number bed and he likes it. I have also had sinus issues for a while and after doing some research and finding out that beds that can go up and down could possibly help me with my sinus issues, I decided to go ahead and try it. I had been at the store a time or two and tried some of the different beds before I actually purchased. I came up with the one I liked, but I was waiting until my bedroom got painted. Then, I went back and went over the beds again and talked to the sales guy, and I picked the one that that was more in my price range. He told me the differences between the ones that I had narrowed down to and really talked me through stuff and how to adjust it. They didn't pressure me, which would’ve probably put me off.

I had purchased a Sleep Number about ten years ago and thought it was time to replace it. I bought a new one and I'm glad that they still offered the center in Arrowhead Mall. I like the fact that it was in the mall and convenient when I was doing something else that I could just go in there. The gentleman that helped me was perfectly fine. But I still preferred my salesman from 10 years ago. I also like the old bed better but it wasn’t offered anymore. With the new bed I got, it doesn't seem to matter what number I put it on, one side of the bed seems like it sits lower than the other side of the bed. Kid tends to jump on that side. I lay on that side to read and do things other than normal sleeping so it gets more use, but the other one never did that and I did the same things then.

I'm middle aged and I drove a truck for years. With the work I do now, I have a lot of lower back pain and sometimes sleepless nights so I wanted something more comfortable for a bed. We went in at the Sleep Number store thinking we were ready to buy and that helped the salesperson. She was great and she showed us what was available. We told her certain things we did or didn't need and she was acceptable to that. She made the deal and had it delivered. I work part time for UPS in my local town so when they said they ship to UPS, I thought that'd be great. So they shipped it to my local center and I picked it up and put it on my truck myself. The bed is expensive, no doubt, but we went into it thinking it was an investment and the value was there with the way they last compared to a traditional mattress. So, we're pretty happy with it.

We had tried numerous different beds and I really liked the adjustable sides of the Sleep Number. We love the mattress. We made the right decision at this kind of bed and have told other people about it. Also, the sales reps were excellent help and very knowledgeable. And the delivery crew were just as good as the sales people.

I needed a new bed. My mom owns a Sleep Number and she loves it so I decided to check into it. The sales representatives were very friendly and helpful. They had me try one right there in the store and gave me an idea of what my Sleep Number might be. It's a very good experience. The delivery team showed me the remote that went with the bed and told me how to work it. Everything's going good and I've been enjoying the bed very much. Very good quality and it’s been very comfortable.

A relative told me about Sleep Number and my experience with the bed has been okay. I like it. Both the sales reps and the delivery team were good.