Sleep Number Reviews

Their sales rep was very helpful and knowledgeable. She was good and I really liked her. I went with Sleep Number because of the adjustability. I got the p5 bed and the cover a year ago. The quality is really good as well. My wife and I like the bed. So, we sleep well.

The sales professional was able to answer all my questions and demonstrate how to use the bed. I had the bed delivered and set up and both of their delivery crew members were good. They were on time and were courteous of my home. Since buying the bed, I would tell my boyfriend to raise his head when he starts to snore. Now, he doesn't snore anymore. I also seem to sleep better with my Sleep Number. I've told everybody that I would never have another bed.

I had a pillow top and it was too soft, so I decided to purchase a full-sized Sleep Number bed, and I’ve been having a great experience with it. I was trying to get to the store during the half off sale but I went a day late so I just got whatever I could on sale. My sales experience was good. However, the sales rep didn’t know very much about the product. When my son purchased a Sleep Number, I was with him and the sales rep really walked him through everything much better than the one that I had. Other than that, the quality of the bed is very good and I’m very satisfied with it.

Sleep Number was something that I tried to get the kids not to do for us. They all had one and they loved it, so they had it in mind and thought that we would do better with it. We’ve always slept in a double bed so we never had the next step up. We didn’t even want to change but my kids were insistent and so it came. But I had some difficulty in liking the bed because I have a lot of back pain. It's sort of sciatica. I couldn’t find a number that would give me enough firm support that wasn’t uncomfortable, but I finally decided how I could manage it.

We were having some back pain when we wake up in the morning. We've seen commercials for Sleep Number and based on that, we decided to give it a try. We stopped in at a store inside the mall and we weren't expecting to purchase that night. It was the store manager that we dealt with and she was very helpful. She ended up staying about 45 minutes past closing but she was really cheerful about it and it didn't bother her at all. Then, we scheduled a home delivery and there were no problems. They were very careful. The bed's been great and it sure has helped with the back issues. We've recommended it to many people since.

I've had a Sleep Number in our home for eight years, and I recently purchased a package of the base, mattress, and pillows. The quality is very good. I went to the store at the CoolSprings Mall. The manager of the store was the sales person at a different store when I bought my first bed there. He was very helpful. In fact, I told anybody that has expressed interest to go see him. The delivery people were great. They were on time, were professional and very quick, and they took care not to damage anything in my home. I'd definitely recommend Sleep Number. Their service and products are great.

I purchased and owned Sleep Number beds at different points then. We love our Sleep Number bed. There was never a question as to getting another Sleep Number bed. It was only a matter of which one we were going to get, and when we were going to get it. My current wife and I have only been married four years and this is her first Sleep Number bed, but she loves it.

NEW AirFit pillow. I was chosen in a Smiley360 mission to try this pillow, and let me tell you... IT IS AWESOME!!! Since I have had it, I have had the best night sleep in years!!! If you want pure supporting comfort, and love a cool pillow, this one is for YOU!!! Thank you Smiley360.

I decided to get the Sleep Number for its versatility of being hard or soft. It'd give me a lot more options to sleep and once in a while, I change my bed's setting. The sales reps were informative and helpful. We set up the bed ourselves and it was easy. The overall quality of the bed seems good so I'd definitely recommend Sleep Number.

I have been using Sleep Number product since ’04. I bought from them again when I went from a queen to a king size mattress. Their rep and their delivery team were good. So far, the quality of the mattress has been good as well.

We had been using Tempur-Pedic for 15 years and wanted to give Sleep Number a try. The sales representative that we dealt with did a really good job. He was an older gentleman and really took time with us. We ended up getting the adjustable base and the split mattress. The guys who came in and installed it did a dynamite job. They explained the bed very well to us and took the time to help us out.

We purchased a Sleep Number 15 years ago and we still have it. It is in a guest room and is still operating well. After using a standard mattress for 10 years, we saw advertisements for Sleep Number and since we were very satisfied with our old mattress, we bought a new one. The sales personnel at their store were very helpful. They weren't pushy and they explained all of the options available. Also, their delivery team was on time. We purchased the bed with the Sleep IQ in it and they were very careful in setting that up and explaining it to us. They were very knowledgeable. The bed has been working fine since then and we've been sleeping well.

We wanted to try out the air mattress so we got a Sleep Number. We knew the manager at the store and he did a very good job. He answered all our questions. The bed was delivered very quickly from the time we purchased it. The delivery team didn't waste any time. They were in a hurry because they were not local and were anxious to get home, though. On the whole, the bed is fine, however, it didn't help with the arthritis as much as we had hoped.

My parents had a Sleep Number and I also have one with the adjustable base. Their sales reps have been knowledgeable. I had my bed delivered and the delivery team was good. I love the bed and I mostly use the adjustable when watching TV and reading.

Some friends of ours had a Sleep Number and we went by their recommendation. I like the different settings on it and being able to adjust it to my needs. The sales reps and the people who came to set it up were good. We had no problems. I've had the bed for about a year now and so far, it's good.

The mattress that we had was fairly old and wasn't comfortable anymore so we bought the Sleep Number mattress and the base. We had a great experience with the reps at the store, they answered all our questions. Then, we had it shipped by UPS to our house. The quality of the mattress is excellent.

I had a Tempur-Pedic mattress which I had replaced three times. My back hurt so bad it had gotten to where I couldn't get up anymore. The last time they replaced it, they had to have a guy come over here and check it to make sure it was the mattress and it wasn't just me. The major complaint about the Tempur-Pedic was that you tend to fall in a hole after a while. The guy told me he checks all kinds of mattresses and I got to asking him if he's gonna buy one, what would he buy and he told me about Sleep Number.

We were long overdue for a new mattress and I’ve read pretty good reviews on the Sleep Number bed that we purchased. I got just the SleepIQ mattress since we had a platform bed base already. The sales representative was super friendly and helpful and it was a pleasant experience. I had the mattress delivered and I installed it myself. I love the overall quality of my Sleep Number and I like being able to adjust it. When I’ve got certain sore spots and I need a little more firmness, then I can adjust it on the fly.

My husband was complaining about his back being sore so I bought him the Sleep Number bed as a present and he liked it. The bed we had at camp wasn't also doing it for my husband so he bought one for camp too. My sister has three of them and my son has two. It's like a family thing. We're both very happy with the beds and my husband tells everybody about them.

We had a Tempur-Pedic prior to the Sleep Number. But our Tempur-Pedic gave out after nine years that it started sagging pretty bad and didn’t hold up at all. And so we got two Sleep Number beds. I liked its modular concept. If one piece of the bed goes bad, it's replaceable. One of our Sleep Number is more of a basic unit and the other is a very high-end unit with the adjustable bed frame. I really like them. They're very comfortable. I can set it the way I like it. Although last night, I forgot to put my number in and when I woke up this morning, I was really sore. I looked around, and was gonna reset the bed to a 100, but it was already at 100. So I slept on a hard, firm mattress last night. For one of the beds, the delivery team was pretty good, although for the other one, they set it up and did everything, but they were in a big hurry to get out. They didn’t answer all of the questions I had, and we had to fumble around a little bit.

Terrible customer service, quality has gone downhill and this is not the same company as it used to be. This is my 2nd and LAST Sleep Number bed. My expensive king P5 bed is a piece of junk and they will really do nothing to help me. Called "customer service" only to be put on hold a million times and wait on hold to even talk to a rep for more than 20 mins... This company is a JOKE!!!

The customer service rep was great. The only thing I that should be improved is the delivery speed. My mattress pad no longer protects my investment. With an infant son that sometimes sleeps with us a total protection mattress pad is very necessary. I have been waiting 8 days and UPS ground still doesn't say when it will be delivered. Please add some more urgent delivery options for failed products.

We got a Sleep Number mattress and we love its overall quality. We sleep a lot better and we like the fact that Jeff can have one firmness and I can have another also.

We needed a new mattress, so we bought one from Sleep Number. I already had a pretty good idea of what I wanted, but the sales representatives walked us through everything. They didn't have any available to take with us so our mattress order was delivered. The delivery crew was just like UPS and drop-shipped our order to the front door. The overall quality of the mattress that we received was good. I sleep better and easier on it. My husband and I can have our own surface level, and we can change it from night to night when we need to.

My parents have a Sleep Number for 13 years and they really like it. They're still using it today and there's nothing wrong with it. So I expect the same from our own Sleep Number. When we bought it, the sales reps helped us try to find the Sleep Number to start at. They were very good and very professional. Also, when our bed was delivered, everything went smoothly and the delivery team got it done quick. Overall, we love the mattress and we've recommended it to a couple of people.

My back has problems, this bed is suitable for constant altering. The overall mattress structure is lacking in the foam collapsing. After just months of use the bed started to look several years old. The foam is broken down and basically only structurally sound from the air chamber.

I have a split king adjustable that cost $6,000 three years ago. In year one we called and asked for someone to come out and find out why our almost new bed was caved in on one side and even fully inflated on the other side, felt like a waterbed. We were told it would cost $175 to have someone come out. We didn't think this was fair as the bed was so new. Have been trying since to get help. Not right to charge us for obvious defects.

Hoping the bed outweighs the cost and customer service after purchase!! Seems like once we signed the CS went out the door! Here is my story! A few weeks ago we decided to invest (and I mean INVEST) in a Sleep Number. When we went into the store the Bennie, the sales associate (SA) was nice and helpful. We took the information he gave us (after asking a lot of clarifying questions) and left for a while, pondering the information, the cost, our need, and desires. We then decided to do it. This was NOT a light decision for us given the price of the beds. I would not consider myself cheap, but I do put a lot of thought into my purchases, even small ones. We had been told and heard the beds are fabulous, so we went for it.

I had a great experience in store with my sales consultant. Waiting on my delivery was a downer because I couldn't have a delivery until about 3 weeks out. On my delivery day the delivery team did an excellent job with everything!

I had a Sleep Number before and got rid of it but I missed it. So, I got another one and this time, I bought the one chamber without a division in it. I love the quality of the bed. It was also very good with the sales professionals and the delivery was very efficient and quick.

I have been looking at beds for a number of years. I finally decided to make the purchase after being very ill the last part of 2016. The first store I went to the guy treated me as though I couldn't possibly afford it. So I went to the other store in my area. The young man was awesome. He got my sale.

Buyer Beware, you do not want to buy a Sleep Number Bed. You are told that you will have the best sleep of your life and that the bed will stop yours and/or your partners snoring. Not true! There are actually two positions on the remote for Snore and Partner Snore. This was the selling point for us to purchase the bed. We bought the bed and continued to have problems with snoring for both of us. There was no reduction in the snoring.

I have a Tempur-Pedic mattress, one of the top-of-the-lines, and I wanted to try a couple of the Sleep Numbers to compare because I believe in good sleep for everyone. My wife and I bought two Sleep Number beds with the base and all the electronics with it, and we definitely think they are superior. They're for my mother-in-law and sister-in-law and they both love them. However, we did not like the first saleslady. She was too strong and pushy. We left that store and I knew I wanted that bed, so we went to a different store, and the salesperson there was not as pushy and was more educational. We also saved money because we caught the first saleslady lying too. Apart from that, the installation was perfect. Overall, it's a good product and I tell everybody about it. It's very comparable, if not better, than the Tempur-Pedic. I would like to get one for myself too, eventually.

The sales and Help Desk were courteous, professional, knowledgeable. They took that extra step to get me the information I needed. They had a lot of patience with me and made my day. I am so happy you have people from the United States; they know how to communicate. Thank you for a great staff.

I needed a new bed and heard Sleep Number via a radio show guy that I liked a lot. The advertisement made me think it was the best thing since sliced bread so I tried it. I then got a queen-sized bed which was on sale. I've been sleeping on it now for six months but I don't exactly like that I wanted to have a soft bed but when I sit on it, I sink down when I'm trying to put my shoes on. I have to pump it up to a hundred to make it hard. So I am somewhat dissatisfied. The experience has been okay but not fabulous.

I was so excited to finally get the Sleep Number that I've been hearing about for years. I've been using the bed for 2 1/2 yrs now. It's the most disappointing purchase I've made. I was willing to pay the extremely high cost of the mattress for a good bed. Unfortunately, this is not a comfortable bed at all. I get up with back aches. I've tried lower settings and finally moved it to 100% thinking I need it to be firmer. The worst part is that the mattress sags terribly. I get in on my side and practically roll to the center. Getting out of the bed from the center is like trying to climb uphill. There is no problem with the air pump or the foam. It's been like this since I got it. I even spent another $250 on a good foam memory topper and that didn't help.

I went in the store knowing what I wanted because the Sleep Number was on sale. I bought the c2 mattress as well as the base and I'm happy with the quality. However, I wish it was easier to find my number in the beginning. It took me months to find the one I was happy with. Other than that, it's a good bed.

My husband and I purchased our Ultra 3 bed back in 1998. In 2010 we were having problems with one side of the bed going flat so we took it apart to investigate. At that time we noticed that the internal foam and the air chambers were very moldy. I contacted Select Comfort support and told them what happened. They said that at that time the beds were not treated for mold and that they would replace the two components free of charge. At the time I thought how honorable. The real problem however was that because none was mold resistant the whole bed should have been replaced. I was not instructed by the customer service representative to inspect the pillow topper carefully for mold. But now I know, I had noticed some mildew and used heavily diluted bleach water to clean.

A year ago, we got a mattress from them and the sales reps were helpful. It's improved my wife's sleep but it doesn't seem to be a good solution for a person who sleeps on their belly. It's quite painful. If you're weighted heavier in the middle, it allows your stomach to go down into the mattress and it concaves your back. Then, if you harden it up to account for that, then you have your back being arched. But it's been fine so far. Sleep Number resolved a problem that we had with the mattress which was sagging in the middle and had our body shape embedded into it. I also have noticed the loss of air in one of the sides but it doesn't seem to be a persistent problem. I would buy another one if I needed another bed.

We are very excited to enjoy our new mattress. We had great experience with the staff. They were very busy but met all of our needs. Financing was a plus for us because we only have one income for the household and baby number two is on the way. We are hoping the shipping day comes quick.

I purchased a Limited Edition Innovation bed with adjustable base, and sleep IQ technology for an extra $300, paid total $8,000.00 2 years ago. The mattress is hanging off the base leaving a gap of 9-12 inches in the middle of the bed and you falling off the bed or hanging on to it when using. I started notifying Sleep Number at 3 months. The mattress has been replaced entirely once under warranty within the first 2 year with additional items, shark bites that bolt and hold the mattress more effectively acknowledging to me a defect issue they have with this product. The problem has reoccurred. Since second round, the same constant manufacturing issue, I asked for an upgraded mattress to be fair that maybe doesn't have this issue paying a prorated rate plus a discount for this inconvenience of their manufacturing issue.

We purchased a Sleep Number Bed from the "Greens" in Beavercreek, Ohio in 2015. My wife included two pillows with the purchase of the bed. She specifically asked the salesperson if she could return the pillows if she did not like them. The pillows were basically crap (Low quality and expensive). When we tried to return the pillows, we were informed we could not return them unless they were defective. They were not so much defective as inferior quality. Also, my Sleep Number computer quit working and Tech Support was not able to remedy the situation. Two star rating at best. Would not recommend your product to anyone!

I didn't understand why they couldn't take away our old waterbed box foundation. It was wood base with quilted sides. We broke it down, brought it downstairs and disposed of the other pieces. They should have taken it for us.

Thank you!!! I am able to sleep through the night... Something I've not done for a very long time. And my joints don't hurt like they did in the past. I used to get up one to two times a night or every two hours. Now, I sleep through the night, more often than not.

Rudy ** was exceptional. He gave us a pressure free quote on Friday and here it is Sunday and we are about to place our order. The p5 is so extremely comfortable, and Rudy helped us make appropriate choices for extras that weren't too outrageous but will complement our bed and give us a great sleep experience.

I needed a new mattress and my back was hurting. I got a Sleep Number and had it delivered. I was out in Pennsylvania and they weren’t supposed to deliver it until after I got back. But when I got back, the mattress was already sitting here, so I was not pleased with that. I spoke to them and they told me they had no control over it, which is stupid because they should be able to tell you a date which they can ship no later than that date. Apparently that didn’t happen and they said they couldn’t do that. Other than that and the delivery fees, the bed is excellent. I got a sheet, too, when they went on sale.

The people at Sleep number were professional, helpful and got me what I needed. My boyfriend and I had back pains, and we decided to make a purchase from them. We bought a king size mattress, a pillow, sheets, bed cover and I’m planning on getting the base at some point. I had the items delivered and they set it up. My boyfriend said they were very quick, good and everything went well. They were also right on time. I like our Sleep Number bed very much and have recommended it to friends.

I got a Sleep Number because of a referral and it's definitely better than my last bed. I remember the sales rep being very informative and friendly. I’m happy about the quality of the bed and will most likely purchase another bed from there.

A year ago, we were needing a new mattress and springs. My cousin had bought a Sleep Number and she told us about it. So we came up and looked at the product, and my daughter and I both bought one. The sales reps helped us make the selection. The delivery guys who set the bed up were nice. However, the bed sits in front of a window and it's very inconvenient. I would never buy another one that I couldn’t move.

We did not like the comfort of our old mattress and my wife and I wanted something wherein we can adjust our own sides, so we purchased a Sleep Number bed. We got the bed that is adjustable as far as the height. The sale rep was very informative, and everything went fine. We wanted to try the ones on the sample floor and see what the actions were. So, that’s what we did. And their delivery team gave us a whole bunch of information. My wife loves our Sleep Number bed, however, I do not like it. I am sleeping in a recliner. I can’t find a position and I can’t find a number and I’ve tried every adjustment. When it got to where the numbers seemed right, it felt like I was always falling out. It just didn’t work for me, but the experience was fine. In addition, I haven’t had anybody else I talked to that didn’t like it, and we talked to a lot of people before we got it.

It was time to buy a mattress and there was a good recommendation from a co-worker who got a Sleep Number for a while. So I bought one and I like it better than my old bed. It's more comfortable. The sales reps were also courteous and answered all my questions. They weren’t very pushy in selling and that was quite impressive. I had the bed delivered and that was a pleasant experience as well. They came and did their job. They also taught us simple instructions before they left. I feel good about the bed. The softness or hardness of the bed needs to be adjusted for different reasons whether the part of the body is sore or feeling tired or tough.

Anybody considering buying a Sleep Number be aware of the fact that you are totally at the mercy of the company's delivery department as to when you will get your bed. A friend of mine ordered a bed from the same store and the same salesman. She was given a delivery date of 4 days after sale. I was given a delivery date of 22 days after sale. We only live 8 miles apart. I called customer service and asked for a better date. They told me they were at the mercy of the delivery department.

I bought a Sleep Number p5 mattress, and I also got the base, pillows, and bedding. When I was at Sleep Number, the reps gave me the standard sit down and try it out. And, the lady manager was very kind. She offered me the opportunity to go in the back and look at the mattresses to see if they're heavy or not, and in fact, they're very light. That was really nice because I was able to see if I could lift it around. I had my items delivered and the delivery guys set it up and then they left. I had no problems.

I was stopping in to see what Sleep Number was about. Rarely do I place an order without more investigating. Mr. ** is a class presenter of a quite expensive product. He was honest, caring, and earned my business with his recommendations. Hard to find these days.

We were very satisfied with the purchase of our Sleep Number mattress and the mattress itself. It is very comfortable. We were very dissatisfied with the delivery of the mattress. When the two delivery men arrived I asked them to wear footies over their shoes since they would be entering my carpeted bedroom. Our house is new and the carpet is beige. They put them on but later took them off while they were working, which I did not appreciate. One of the men was busy texting his wife several times when he was suppose to be putting our bed together. The most upsetting thing that happened was that one of the men stole my crystal seahorse I had bought in Waterford, Ireland. It was on my night stand and now it is gone. I called the company and they said they could not do anything unless I filed a police report. I do not want to get the police involved. It's too bad the company has untrustworthy people delivering their products.

We have four of the Sleep Number beds now. The most recent one we bought was in the last six months, a queen-sized C2, and we pretty much buy the same thing every time. We were educated consumers. We already owned a few of those, so the salesman didn't have to sell too hard which he didn't and he made it very fast and easy.

My wife and I need a new bed. We had our previous bed for a couple of years but Sleep Number is a lot more comfortable and the quality of the bed is good. Also, working with the sales rep was good. They also came and delivered and set everything up for us. I'd recommend Sleep Number but I would tell others not to get the split like we have, because that split in the middle of the bed can get a little awkward.

We’ve had an air bed before and then some Sleep Numbers. We purchased the original one 18 years ago and the motor on my side wasn't working anymore so I couldn't adjust the air and could only use one side. I wanted a newer bed and the adjustable one. The sales rep had us try out beds and helped us decide between which adjustable he thought was best for us. He was very helpful. We decided to get a headboard so I went online at Wayfair and found the one I want. But the adjustable beds don't work with the headboards and I had to buy a headboard or the bracket from Sleep Number. When I went online to buy the brackets, I couldn't get them at the store or find them online so it's been difficult and I’m still trying to get the brackets so I can get my headboard.

I had a Sleep Number bed for a few years. I was pleased with it and I wanted another. I met with two different representatives. One at a mall store and the other from a home show. Both reps were very informative and helpful. Frankly, I was nervous because when I went online last year, Sleep Number was getting a lot of negative internet exposure about not delivering the product and having a lot of failures. The reps assured me as to why it had happened and did some changes. They made me comfortable that I didn't need to worry about my purchase.

We had a Sleep Number before and it deteriorated over the years, so we went out and bought a different kind of bed and we weren’t happy with it. So we went back to Sleep Number and got the mattress and the legs that go under the base. But I was a little disappointed this time because when we bought our first bed, we got two remotes because it’s a queen size bed. This new bed only came with one remote.

I was pregnant and basically could not get comfortable to save my poor life. My partner is much heavier than I am so on our old bed, I kept dipping and turning into him. We decided to correct that and get a Sleep Number cause we knew it would be comfortable in the long run. First, the sales reps wanted to find out what our sleep numbers were, so they put us on a mattress and showed us the pressure point relief as they increased or decreased the stiffness of the bed. When we flipped on our sides, they did the same thing.

Our mattress wasn't that old but my daughter had their Sleep Number for a month and kept bragging on it so I came over, tested it and it was cool. So we went down Sleep Number's place that Saturday and the sales rep was very nice but didn't have to sell us as we were already sold when we went. I love my Sleep Number. I wouldn't turn it back in for anything. It works every time.

I had my Sleep Number delivered and the team was great and very helpful. I like being able to adjust the firmness of the mattress, as well as the snore positions. However, the remote didn't work one time. We put everything on an app. And then we reset the remote ourselves and it seemed to be working again. Sleep Number is good for what I need right now so, I'm pretty happy with it.

We purchased a flex-top king Sleep Number bed 2 years ago. The bed itself is fine, although in retrospect probably not worth the cost. However, due to the unique nature of the flex top, you MUST buy the Sleep Number sheets. Each set is $200.00, which would be fine for a quality set of sheets. These sheets are not quality and are simply unacceptable. We have had to purchase 6 sets since purchasing the sheets, because they repeatedly split where the flex top ends. I have tried to contact Customer Service twice and waited on hold for 20 minutes each time before giving up. I then emailed 2 days ago and have yet to receive a response.

My husband and I couldn't come to an agreement on the firmness of our mattress. And then I have two family members that have Sleep Number and we slept in one of them and we liked it so we decided to go that route. I went in myself and the reps were very helpful. They had the sample bed and walked me through everything. And then I took my husband back with me and they did the same thing. They were happy to do that again and they gave us different options. They also didn't pressure us into anything. And then the delivery team was quick and explained how to work everything. Overall, everything was great and we have the best sleep that we've both had in years. My dog also likes it which is the reason why we went with a King.

I have seen Sleep Number's two-sided bed and how it looks so comfortable, and I didn’t realize that they were the only one that had that type of bed. So, I got one and I got the massager too. The delivery crew that set it up for me have been very nice and they did an excellent job. The massage feature was really nice, although I don’t use it as much as I would because when I turn it on, it scares my dog. But overall, it’s great and I love it.

We've had a Sleep Number bed before so when our mattresses worn out my husband and I got one for me. My husband doesn't like other people coming in so I put it up with the people in our house and it wasn't bad. I like the bed, and I also liked my previous one. I wished we got a bigger one this time but we couldn't afford it. Also, I don't like the loan company that we got the bed through. We can't call them and we have to write to them. It's also supposed to be interest-free, but they don't tell that if I pay so many days ahead, they put it on last month and then they charge you a late fee.

I liked my first Sleep Number bed which I had for 15 years. The air pump still works and it's still functional but I needed it replaced. Also, I had moved into a new house and needed another bed. I went to a Sleep Number store on a busy day and they were having a sale. I had to wait for a while to talk to a representative but my experience went well. However, the delivery went very bad because they sent it to my old address since I was in the system from before. The good thing was that it was my ex-wife’s address and we're still in good terms. I got a call from her saying that the mattress is at her house but they got my new address after that. Other than that, I'm very happy with Sleep Number's quality.

The other Sleep Number bed I had in the past seemed to have a little bit of an issue so I decided to get another one. I did everything online and it was very simple. The quality is very good for what's intended for which is two separate people sleeping.

We needed a new bed and looked around. I went to Consumer Reports and they said Sleep Number was great and they are. Their sales professionals have been great all across. I've been back to the store a couple of times and I've been very happy. The Sleep Number team was also great when they came here and put my mattress up. I also keep track of it using my computer and it does a good job.

My wife has a bad back, so we needed Sleep Number's mattress for her. The sales reps were helpful, and the interaction worked out pretty good. The bed is working just fine. It's better than what we had.

This is my second Sleep Number. I love the Sleep Number due to being able to adjust the firmness or softness as needed day to day. What I don't like is the ditch my spouse and I end up creating on each side of the bed after sleeping on it for a few months. This likely has to do with the foam topping. It bugs my spouse more so than me. Overall I would get another Sleep Number but my spouse would not.

I needed a new mattress and purchased a Sleep Number. I got the mattress, a pad that went on top of it, a set of sheets and some pillowcases. The reps were very nice, professional, courteous and knowledgeable. They told us what was available and let us make up our own minds. It was a pleasant experience. Also, the delivery team was great and quick. So far, the bed is great.

Wonderful service, wonderful mattress. Now I need another one for me, as my husband needs all of this one to get a good night's sleep. This morning he woke me stating the bed fell down but actually his feet were on the floor and he was crosswise in the middle of the bed. Thank You.

My husband and I came to the Sleep Number store knowing the model we wanted which we reaffirmed when we got there. The person that helped us was very friendly in letting us try out all the different bed features, showed us the cooling mat versus the squishy mat side and he showed us all the different stuff that there is. Then, the delivery was fine, nice, easy and there were no problems. We got the i10 model. We both liked different mattress firmness and we thought that would be the best solution. We love the bed and I especially thought it was good. I went through a pregnancy now with the bed and being able to change the mattress firmness based on how my back felt was really great. It's not something I thought about when I bought the bed but I really appreciated having it. I don't think we would go back to not having a Sleep Number now.

My mother-in-law has sleep apnea and she can't tolerate the CPAP so we needed to elevate her head. I purchased a Sleep Number for her and she's very happy with it. The delivery team was great and though the sales reps wanted us to buy the IQ sleep function, they didn't pressure us into buying it since we didn't need it.

I couldn't sleep good at night, and thought I'd give Sleep Number a try. I've had it a couple of years now. I got the base, pillows and sheets - the whole works. I scheduled a home delivery and the delivery team was good. The product is all right. I'm just having a hard time getting where I want to be. Some nights I sleep good, some nights I don't. I don't know if it's the bed or me, but I'm sort of happy with it.

We walked into the Sleep Number store and my boyfriend and I decided that we probably weren't gonna find a bed that we both liked without being able to adjust each side. When we walked in, they were pretty busy so we had to wait a little bit but it wasn't too big of a problem. We got our Sleep Number and then we just tested out a few beds and the sales people were really helpful. My boyfriend was the one that set the bed up, and it was easy. But I think it was overpriced and I wouldn't be satisfied with what I got for the price I paid.

My other bed wore out so I decided to make a purchase with Sleep Number. I got the whole deal - the base, the bed, and the stuff there. I met with the sales representatives, they showed me the bed, and then I bought it that same day. My experience with the delivery team was excellent. I had really good service. I've been using the products for a little over a year. However, right now, I'm having problems with it. I'm starting to lose air on one side of the bed and I can't figure out why. Initially, my experience has been good, but right now, I'm a little dissatisfied with it. I was going to call customer service a week ago about it.

At that time, I was looking for a bed all around and I really wanted a Sleep Number bed. Also, they had a really good deal going on. Not only was the bed on sale but I could also get it 12 months with no interest on it and that's why I chose Sleep Number. The salesman was really nice and genuine. Anything that I asked him, he was right on it so I appreciated it. I got the mattress, a hard frame, not the one that moves, and then sheets. I scheduled for a delivery and it went very smooth. The delivery guys were also very professional and got it done quick. The bed is pretty darn good and it's been a very good experience.

I wanted a more comfortable mattress so I decided to make a purchase with Sleep Number. I had the bed delivered to my home and I did the setup. Putting it together was more complicated than I expected but it wasn't too bad.

We went to Sleep Number in Chino Hills to purchase a bed. We purchase our bed on Feb. 19. On Feb 22 they delivered the wrong bed. So they put in the order for the right bed and say that we will get our bed on March 7. Today is March 7 and they didn't deliver anything. I called them to talk to the supervisor by the Lilian and she put me a 3 way conversation so that I can speak to the person that was going to deliver my bed. And he say NOW I had to wait another 10 days to get my bed delivered, which the delivery date is March 18. And he say that they have to make my bed. So... what happen on Feb 22 when they schedule me for March 7? They didn't have to make the bed then???

We had a Select Comfort for 14 yrs and was very happy with it. We purchased another one last year and we're not as happy. First of all we paid over $3200 and that was just for the mattress. We used the original foundation. We both have it set at 100 and have 2 body indents. We bought a memory foam topper hoping it would help to no avail. Also the mattress does not lay flat to the foundation. Not happy.

While bought the queen size C2 with one chamber I also bought the Cool... foam. Mattress topper. This Topper has been a nightmare because it is about 6' too short, see attached picture. The topper I bought at Target for my son's bed fits perfectly at 30% of the price of yours. In addition I bought a matching duvet which keeps losing filling across the entire surface leaving of small but frequent clumps across the entire duvet, see second picture. It goes without saying that is very disappointing specially since this is our 3rd mattress. My wife Michelle ** bought two.

We thought that Sleep Number would be good because we could adjust each part. I was fine with it but my husband had back trouble and he just could not get any comfort on any setting so I gave it away. But everything was good with our experience with their sales reps.

With Sleep Number, we like the versatility of being able to get a comfort level that my husband and I did like. We got our first Sleep Number and we like it a lot. We’re really happy with it. The sales rep was very good and so was the delivery team. I watched them while they set the bed up and they explained everything as they went for me.

Our experience with Sleep Number has been positive all the way. The delivery team didn't show us how to use it because we don’t think we needed them to do that, but everything was neat and taken care of. We got the mattress, base and pillows, and I have no complaints with the quality.

We went to a Sleep Number store eight months ago and so far, my wife and I are both pretty happy about the quality of our bed. It’s been super convenient. We have two different settings so it's like my wife and I are on two different beds at the same time. It's been perfect for us.

I love Sleep Number and the quality's been good. We haven't had any problems. Their sales lady was very knowledgeable and courteous and the delivery team showed my husband how to use the bed. I've had two back surgeries and Sleep Number definitely has helped with that. And I refer it all the time to my friends.

The Sleep Number sales representative was very good and he helped us decide on something that we liked. We got a mattress recently and we're quite satisfied. We have three of their beds and we like them. We've had Sleep Number beds since the mid 80's, and would recommend it.

I had used Sleep Number once and went with them when we needed a new set. The sales reps have all been positive and responsive. They were ready to answer our questions and not pushy like most sales people are. They were informative and gave us the information we needed to make our decision. The delivery team was good, too. They were on time and moved fast. They put the bed exactly where we wanted it to go. However, I still think the bed's a little bit too soft sometimes even on the most firm settings. But it's okay. I like the adjustability of the bed because the foot and the head part lifts up so I can adjust it to all levels. Overall, the bed met and exceeded our expectations. We're very happy with our purchase and we have no regrets.

My wife told me to purchase the base and the IQ thing of Sleep Number. We knew what we wanted and they sold it to us. Their delivery team was impressive. They set it up with no trouble and we had a functioning bed when they left. However, the IQ part has to be done online and it's a little overcomplicated for us. The bed is fine and we're satisfied but I wouldn't recommend to my friends because of the cost.

I purchased a C2 Flex Top King with adjustable base approximately 2 years ago. The mattress is hanging off the base at the top or headboard end of the bed. I notified Sleep Number and the mattress has been replaced entirely once under warranty. The problem has reoccurred. A Select Comfort supervisor took my call and offered to replace the same components again. I told him that was unacceptable to me as most likely it will not resolve the problem. Further, he told me my costs for a technician to repair it would be $400+. I think not. I will be filing a small claims suit shortly.

From the minute me and my husband walked in the store in Coconut Creek, FL the customer service was amazing. Margie was so sweet and knowledgeable, she walked us through every step and made sure we made the best decision for our comfort. We felt like we walked into her home with how she treated us. I would absolutely recommend Sleep Number to friends and recommend they go see Margie. Best customer service in a long time.

This was our first purchase with Sleep Number and we got the whole thing. We did everything online and had our orders delivered at home. The delivery guys were very thorough and nice. Everything was set up nice and they showed me how to work it. Although I like the the top sheets, it's so long. It's way longer than the bed, and it always ends up balled up and choking me. But other than that, we're good and were satisfied with the mattress.

I had some back surgery and nothing was working in the positions that I was in on a regular mattress. My sister had back surgery, too and Sleep Number worked for her. Their sales rep Donna was awesome. She was probably the best salesperson I’ve ever met. She listened to us and knew everything about every bed. I was amazed. She asked us about how we liked to sleep on pillows and put us on every mattress that was in the store and the last one was the one we liked. The delivery team were very behind that day. The guy lost his cellphone and they had a hard time getting him to contact us. It was 9:00 when they left that night but it was okay and they did a good job.

I was trying to get a good, comfortable night's sleep so I purchased a Sleep Number mattress with 2 pillows and 3 sets of sheets. Everything went great with the sales rep and their delivery team was good, too. I like the bed, but because my husband has his setting up a little bit higher than mine, the mattress shifts over to my side whenever he's on it, and that's my biggest problem. I have to push on that mattress every day to make the bed up, and I'm very feeble. But still, it's been a good experience.

My mom and dad have Sleep Number. About eight months ago, I decided to buy the base with the part that moves up and down, and I also got some sheets. The sales rep was very nice and answered all our questions. She wasn't pushy and let us make the decision. I scheduled home delivery and the team was very good. They also explained how everything worked. The bed is comfortable, easy to work, and batteries in the remote haven't died yet.

We liked our old Sleep Number bed which we bought 17 years ago. It's a basic bed and it's still very comfortable. When we moved that to our cabin, we bought a Serta and it was time for that one to be replaced. When we were shopping for our new bed, we decided to try out the Sleep Number again. We went to the Roseville location, tried out a bunch of different beds there, laid on them, tried to figure out what we wanted and the rep was helpful. However, we're not super happy with the new Sleep Number bed. It's not as comfortable and for the price we paid, we have a little bit of buyer's remorse on it. But we still love the one in our cabin and we're happy with it.

Sleep Number had a good program going on and I read that they received very good ratings from JD Power and then saw a lot of customer reviews. Those things encouraged me to purchase through them. The delivery team was on time and showed me how to use the bed. They were very professional and did a good job. Overall, it was a positive experience and so far, I'm enjoying the bed.

Sleep Number was recommended by a friend so I had my first purchase of the mattress. The sales rep was fantastic. She helped us in New York and we hit it off. She's really nice and I liked her. I scheduled home delivery and the delivery team was great. They put the bed together and explained how to use it. As soon as they left I forgot but it's not so hard to figure out. I love the Sleep Number bed's quality and I have no complaints. It has been fantastic.

I had hip replacement and I have a mass. I needed a bed that I could adjust and be more comfortable in so I decided to purchase a Sleep Number zero gravity bed. We've had the bed for over a year now and it's been very, very good. However, I'm not happy with the quality of the bed sheets. Also, I don't get much of a selection because I have the split king and I can't purchase the sheets any place else. Other than that, everything was great.

Everybody was complaining about my bed. They were asking me how can I sleep on it when it’s so hard. So I bought a Sleep Number bed and it’s very comfortable. The delivery team set the bed up and it was a good experience with them. The sales reps were good, too. They told me about the price and how good the bed would be. I would recommend Sleep Number to a friend.

We have had our Flex king Sleep Number for 2 years and both my husband and I have severe back pain from this bed. We both wake up every morning hurting, I even have sciatic pain in one leg. We have tried do everything to make it comfortable but nothing works. If I make it too soft my legs and upper back hurt, if I make it too hard my lower back hurts, there is nothing in between. 100 days was not enough time to know if this bed will work for you. Please don't make the same mistake we did, it was the most expensive mistake we have ever made.

My husband bought our bed about 4 years ago. And we HATE it. We love to cuddle and are not able to as there is a hard piece in the middle of the bed. When he gets into bed my side rises up more I have it down to 30 and I have tried to change my number and am still not able to get a good night sleep. Our foam has moved and is not working as it should. People asked me about our bed and I always tell look for something else.

My husband and I were looking for a bed that is high quality, would last a long time and be comfortable. Our current mattress gave us horrible back pain. In the store, the employee was great and quite helpful. The delivery dates however were so sparse that it took over a month from date of purchase to receive the bed. Once we got the bed, we both tried different settings but no matter what we did it was so uncomfortable. To get it soft enough we had to put it at a low sleep number but then it was like sleeping on a deflated air mattress. My back is hurting even more than before. We called to return and they said they would send a new pillow top to try at no charge.

Our Sleep Number bed is JUST over two years old. For the entire two years I've been telling my husband something doesn't work right on it. A 40 on one side is completely different than the other side. And because my husband is so much bigger than me, the feeling of my side changes when he gets in or out of bed. I tried to explain this to the store shortly after we bought it and he kept saying "well it has two air chambers". Right, however it shares the same surface, so when my husband leaves down the surface tension is tightened on my side of the bed. When he gets up the surface tension is released, so my side of the bed feels completely different regardless of what number I put the firmness on. I essentially am not even laying on the air chamber when he is in the bed because his side sinks down so far and pushes me up so high. That's always been an issue but I couldn't get the salesperson (weeks after we got it) to understand that.

I was in the market for a new mattress and I tried one in the Sleep Number store. My interaction with the sales rep was good and everything was smooth. I got a King size and the bed is what I wanted. They delivered it and then I installed it. I like it and I'm happy. It's been a great experience and it was all pretty straightforward and easy enough.

I love my Sleep Number bed. It even has name "Betty". It's right next to Chairy and in front of my Telly. My Trinity of comfort. The sales reps were very good. They showed and sold me what I wanted, took my money and I left. And then they came to install it. It's quick and easy. The guys seemed pretty cool and they were like bed ninjas. They were in and out and we didn't even know they were there. It's a high-quality bed and I sleep well with it. The only hardest thing about it is to figure out what actually is my best number. So it changes. But other than that, everything is cool.

We got tired of dealing with a big old heavy mattress and box spring and heard about Sleep Number. The sales rep explained to us that she got started in the Sleep Number business because her parents had one. Then she got one too and became a sales rep for them. She had a lot of nice comments and was very helpful. She also ran us through several different types of the beds and did the different pressures for us. We like our bed and we've been very happy with it. It's holding up fine, it's comfortable and it has met our expectations.

I've had Sleep Number products in my home for 15 years. I recently bought another bed from them over the phone and set it up myself. They have excellent service and I'm very happy with Sleep Number.

I have back issues and the firmness of the Sleep Number bed seems to make a difference. Their delivery guys were great, but some of their sales representatives can get a little arrogant and condescending, and I’m not thrilled about that. Also, it’s difficult to keep the mattress itself from pushing back from the wall. We often have to lift it and push it back so it’s flushed against the wall. But overall, I recommend Sleep Number. It’s pretty much of a hassle to get home and find out that what you thought was a good firmness really isn’t working for you, but you have an opportunity to change that with Sleep Number.

I had a friend who used a Sleep Number bed and really liked it. Also, I needed more support for my back, and my fiancée and I tried a Tempur-Pedic but we didn't have a good experience with it. So, we decided to purchase a Sleep Number mattress. I walked in and the sales representatives at Sleep Number helped me. Also, the delivery team took care of setting up everything and it went completely fine. I’m enjoying our Sleep Number bed and we have been sleeping well. Overall, it’s been a good mattress and our experience with Sleep Number has been friendly and thorough. I would recommend it to a friend.

I bought a Sleep Number a number of years ago and it finally gave out. So, I purchased a whole new bed. The sales representatives were informative. The delivery guys came in and put it up and they were really good about taking the other one away. I'm still having a little trouble getting used to the new knob that let's the air in and out. It's different than the other one. I haven’t had anybody come out to look at it yet. But I put it from 75 to 100, and it didn't seem like there's a big difference. But other than that, I recommend Sleep Number.

I purchased a Sleep Number since my back was killing me. It's so much better than my old bed and now my back feels better too. At the store, the reps were very helpful. They weren’t pushy which was great since I hate pushy sales people. We went back several times and we waited for the bed that we wanted to go on sale before we bought it. There were two young guys that delivered it and they were really friendly and helpful. They got our other bed and carried it to the other room. One of them also said that they owned a Sleep Number bed and they loved it. However, I noticed there seems to be a dip in the mattress where we sleep on either side. We've only had it for a short period of time and I don't know if that's supposed to happen.

My aunt had a Sleep Number and I've heard good things about them. I wanted to try it myself, so I purchased a mattress. The sales rep was outstanding, very informative, and very nice. I set the mattress up myself after it being dropped off. The process was very simple and the instructions are very thorough. I'm satisfied the mattress and it's pretty good, although it's a little pricey. After a year of sleeping on it, I haven't had any issue and it beats most of the stuff in the market after being used so often.

We've had a Sleep Number before for about 10 years. It was starting to deteriorate and we wanted to get a new one with newer features. We had a good idea of what we wanted so we went in with questions and the sales reps were able to answer them. We got the adjustable bed and we also had to purchase the frame that went with it. We had the new stuff installed and it went very good with the delivery team. I really like the bed a lot.

We tried all of the various beds in the Sleep Number store. The sales rep explained everything and showed us how to work different things. It was a very interactive experience. The delivery crew did a good job as well. I was not here when it was delivered but laid everything out so that I could read on how to do certain things. But the only thing they don’t explain is that the outer edge can lose firmness. We got the split bed and my husband feels that it’s smaller than a twin so he doesn’t like that part. But we’re both pleased of the adjustability of the bed. We bought the ability to adjust firmness because we both have back issues but we like varying degrees of firmness. I would recommend Sleep Number.

We thought that the Sleep Number bed sounded good, so we decided to try it. We were disappointed with the man who talked us into buying a mattress cover, which didn't fit. It wrinkled all up and was a mess. Finally, I let Sleep Number know about the problem and they rectified it. They sent us a pad to go on top of the mattress because they said that the mattress cover is for a mattress that's bigger in size than the mattress we have. Then we ended up buying another over-mattress pad, so we have two pads over our bed. I was upset to think that the man sold us the mattress cover when he knew that it was the wrong one. We do not use the mattress cover at all because it isn't stretching and just gets big bumps in it. As a matter of fact, I'm going to give it to The Salvation Army.

I've been seeing Sleep Number for a long time on TV and our bed was getting really old so it was time to do something and that's the bed I chose. We got one of the retractable heads and I bought it over the phone. I already checked out everything I wanted so all they did was just give me prices and settled the deal. The moment the guys came and set it up, they were very nice about showing everything and they were good at it. Sleep Number is better than what we had. It has helped me sleep a lot better. I used to sleep pretty rough. I wish I could upgrade now and have one of the other beds but I can't. But we probably will in the future. I'm very pleased with the bed and I'd recommend it to my friends.

My husband and I could never agree on a bed. He likes the bed soft but I like it hard. We went with the softer bed for him, but I had back problems and they just got worse. When we go on vacation and the hotels would have harder beds, I would be happy and he would be miserable. Sleep Number's sales reps were really nice. The setup went very well and I'm very pleased. We got the mattress and the border around the bottom. We have the i8 bed and it's a split top that elevates. My husband’s Sleep Number is 30, mine is 75. The bed has made a big difference in my back and health. We like it a lot but the only issue is I can't scoot too far because if I do, I fall in so I have to be careful. Other than that, everything has been very good and we're both happy. It's made a big difference in my back and health.

My mother-in law and father-in-law, and my mom and dad both have split comfort kind of beds from Sleep Number and they swear by them. We had a traditional mattress and we were in the market needing a new bed and we tested them out. Sleep Number was priced a little higher than what I wanted to spend. But we wanted to be able to adjust our independent sides and they had a lot of features that we liked. Also, I anticipate the mattress life to be longer than a standard mattress because my mom and dad had theirs for 18 years. We went two or three times to different Sleep Number stores before we were able to purchase. They demonstrated the bed and we had it delivered. They were on time, set it up, showed us how it worked, answered all of our questions and explained everything. They did a great job and we got in it and use it before they left.

The store salesperson was very helpful. She told me that an electric mattress pad would not work, but the electric blanket (queen size) could be used. The shipment came before the 7 - 10 window that was quoted. Needless to say it is already in use with the colder days we are having in Michigan.

DO NOT BUY ANYTHING FROM THIS COMPANY!!! We have been trying to return the bed. Not only is the return not "free" as we were told at the store. They are now saying if you used any discount program it is unreturnable. This is not listed anywhere on their paperwork. Anyone wishing to join in a class action lawsuit against this company and their ridiculous bait and switch policy should contact the NY Attorney General's Office like we are.

When we bought the Sleep Number mattress and pillows at the Center Valley store of Promenade Shops, the pillow we got didn't work so I have to take it back and have them change it. The pillow has two or three different parts to it and my neck was not doing well with it. They're expensive and I wanna be able to use it. But as for the bed, it's been fine. It's a year out and we're still happy with it.

My wife lost her leg a few years ago and she was trying to get some relief for that so we purchased a Sleep Number bed. The experience with their salesperson was all decent and he answered my questions. We had it delivered and set up. The delivery team didn't scurry around and knew what they were doing. My wife feels a bit better since having the bed. She can elevate her leg and it relieves some of the pressure on it. But we paid too much for the bed and I would really like to have my old bed back. That's maybe because I had never really gotten used to it.

My husband and I had not been feeling very comfortable with our bed and we're torn between Sleep Number and Tempur-Pedic. My husband wanted to try Sleep Number. It's not my favorite bed, to be honest. My husband likes it and we've spent $4000 so far. However, for the money that we paid, it's not quite what I expected.

I was having back and neck pain and we knew we needed a new mattress. Our old mattress was well over 10 years old. So we were looking around to see what type there were and we've always gone into the store and played around with Sleep Number but never in a serious manner. Some of our friends have a Sleep Number and they have none but good things to say about it so we went into the store in more of a serious purchasing mode and tested a few of them out and ended up purchasing one.

I have recommended Sleep Number. The quality of their bed is really good. I was pricing up other beds and theirs were cheaper. So far, I had a good experience with them.

I got my first Sleep Number back in 1999. I had back problems and the commercials said it would make my back better. So I thought it would be a good idea to have something I could adjust. I bought about three since then. Recently I purchased a mattress. I talked to their rep here and they're looking it up in Dublin. He was a very nice guy and he told me when the sale will go on so that I could wait and take advantage of that, which I did. So that helped a lot. Sleep Number is the best bed I've ever slept in.

I like Sleep Number beds. I had one before and the quality of the purchase was satisfactory.

We had a Kingsdown that I bought in 1999. Though it was really expensive, it was a really nice mattress, but we were starting to complain about it. Our daughter had gotten a Sleep Number and had loved it so much, and bought us a Sleep Number, too. We went down to the Gainesville, VA store and got the basic bed. I re-herniated three discs (L3 - L5 and S1) in 2013, so my needs for a bed change. Within two or three days, I would need a much different type of sleeping surface - either firmer or softer, depending on what's going on with my back that night. And Sleep Number is perfect for me. It helps me sleep through the night. Before I got one of these, I was always getting cramps that woke me up between 2:00 and 3:00. But now my legs don't cramp anymore. I can get the setting changed before that problem happens.

My roommate needed a bed because she had back problems. She had bought one and something was wrong with it. A couple of months later, she was looking for a new bed and I told her to go to Sleep Number so she could adjust the mattress. I went with her and the saleslady was going through everything with her then I went ahead and bought a Sleep Number, too as some mattresses are a bit too hard and some are so soft. I like the quality of Sleep Number. It works out fine for me but it's expensive.

Be prepared to wait DAYS for replacement parts to arrive when your bed has an issue! Notice I said WHEN not IF. In my case the air pump went bad AND both air chambers were leaking. Of course this was on a Saturday when I had the Flu!!! Arrrggg. It was hard to decipher exactly what was wrong so first I got a new pump, which took until Wednesday night to arrive. It was good but then I could hear air leaks coming from both sides of the bed so I had to call back and order the air chamber parts. I'm guessing those parts won't arrive until Monday pm. Very disappointed that no parts are available locally, I mean this is my only bed - sleeping on the floor SUCKS. If I hadn't sunk over $2000 into this bed I would throw all down to the curb and buy a Tempur-Pedic. As for the comfort of the bed - it's ok - doesn't get as firm as I like anyway which was another huge disappointment.

We have had our sleep number bed since 2004. We love the good sleep we get each night. My side soft his firmer. We have only had 2 problems with our mattress in this time and both times the company stood behind their product and fixed the problem. Love our Sleep Number.

I am at a loss of words for the horrible customer service I've experienced from Sleep Number. Everything seemed to go well until I received my order confirmation email and someone at Sleep Number had for some reason changed the name on my billing address details (to a name that was not even associated with the order in any way), effectively cancelling the order since it no longer matched the credit card information I provided.

I wanted an adjustable bed and Sleep Number was the most comfortable. It's fabulous and I like its quality.

We purchased the split mattress bed, and the woman who sold me the bed was very helpful. Whenever we were moving, I went over to see about getting someone to come out and take down the bed because we didn't want the movers messing with it, and they were very helpful. The reps said I can do it myself and save $250, and they gave me the Sleep Number directions. My fiancé did it.

I wasn't happy with the bed I had and decided to try Sleep Number. Their sales rep was very helpful. She put me down on one of the beds that had a sensor that tells where my body pressure was and walked me through going from really soft to really hard. Basically, she had me go through to where I felt was most comfortable and figure out that initial Sleep Number. Then we talked about sheets. She showed me different types of sheets and I found the ones I liked. The delivery team brought the bed in, set it up pretty quick, and then walked me through as far as how to adjust it. I'm still dialing things in a little bit. After a while, I got one pillow. That was seven months later and that seemed to have made my sleep a little bit better. I'm happy with my Sleep Number.

My wife was grumpy because she wasn't sleeping well. The overall quality of the Sleep Number products has been good so far. Their sales professionals did a great job for us. They listened to what we had to say and got us in and out without a bunch of sales crap. Installation was quick and easy. The installers explained everything, and we were very happy.

This is our second Sleep Number bed and I bought my first one 17 years ago. The salespeople were terrific and helpful. I came in earlier that Saturday and said I'd be back because I needed to bring my husband with me. The gentleman gave me his card and said he would be there all day. When I came back a few hours later, he made time for me. We were at the store for an hour and a half and he went through the whole process and showed us a bunch of different mattresses. We bought the mattress and the adjustable bed portion and had it delivered, which went smoothly. The delivery people set it up for me and didn't take long at all. My husband and I have very different sleep habits so having the ability to change the softness is perfect. My twin sister also has one and it's also her second one. I'll always buy a Sleep Number and would recommend them to anybody who is looking to buy a new mattress. I love it and would never buy another bed.

We had a Sleep Number bed before and we wanted to upgrade so we bought another one. We got the king size dual adjustable head-and-foot-up-and-down deal. The delivery team was good and got everything cleaned up. Everything was good to go.

Sleep Number was well rated by Consumer Reports so I purchased a mattress from them online about a year ago. UPS delivered it and I put it together myself. The overall quality of the mattress has been good so far. My experience was pretty straightforward and it's good because the mattress works as it was advertised.

I heard that the Sleep Number is a more comfortable bed. It's been good so far and I like the one that I have. I bought the mattress and the base. They shipped it to me and I set it up myself, which was easy to do.

My other bed which was old has started sagging so I got a Sleep Number. The sales rep was all right and the bed is of good quality. I've been enjoying it all the time I’ve had it.

My wife wanted a Sleep Number and she insisted on it. So we got the whole bed unit, a queen size bed with the moving up and firmness and softness features. The sales person was very informative. We got a good rate, a good finance and it was delivered on time. When I call them for a question or an issue, the people at Sleep Number are very supportive. They try to walk you through it over the phone. If that doesn’t work, then they send out a technician to help. Our whole experience with them has been very good.

My wife and I have different requirements for beds so we got the i8 Sleep Number mattress. When they originally set it up, we had them put another pad on it afterwards but now, it just slides down and makes a big gap on the top of the bed. We’re trying to fix that with the Minneapolis office and though I do have their attention now, they have been slow in the past to even acknowledge it or react to it. I’m disappointed that I spent $4,500 for a bed and I’m having problems with it. It’ll probably be fine once we fix those problems, but it seems to be dragging out a while.

Other people who I talked to who had Sleep Number told me that they liked the bed and they slept better so I decided to try it as well. I wanted something different from what I had. I talked to a lady at the store and she put me on a bed. She adjusted the pressure on it to give different firmness settings and told me that is probably the setting that would be most comfortable for me. We discussed a couple of different options before I chose a bed.

I tried to get a good bed because I couldn't sleep and to help me with my snoring. So, I purchased a Sleep Number bed. So far, my experience was great. It's comfortable and I look forward to going to bed. Their reps were wonderful. We had the bed delivered at home and their delivery team were courteous and professional. They went through the whole 10 yards and did a really good job. I feel strongly about its quality. I feel good about it and I would get another one if I have the money. I wish it was cheaper though.

I made my first Sleep Number purchase because I was looking for a different bed. Their sales professionals were friendly and were able to help me out. I had the bed delivered to my home and their team put it together for me. However, I felt that the foam could've been better, especially on the air mattress part. It's kinda squishy. It should have been a little more firm. Also, the battery on the remote doesn't seem to last very long.