Sleep Number Reviews

I have sleep apnea and sleeping at a slightly elevated posture even with the sleep apnea machine helps the way I sleep. The Sleep Number bed was the only bed that could separate the differences between the types of bed and it was something that my wife may use so we purchased one with the split elevation. It took a while to get the bed but the delivery team was quick and set everything up. They were polite and on time. The product was expensive but it would be nice if they had included a skirt frame for it as they're relatively inexpensive. I know because I wound up building one myself. I have no problem recommending the bed. This is the bed that I'm usually telling people about when I meet people who have the same condition I have.

My sister has one a Sleep Number bed and I've already had two. It has been about a year since I've had the newest one. Dealing with their sales rep has been fine but when it was delivered, the item was just left on the platform.

Super excited to receive the bed last year. Took a few nights to get used to it but over the year the bed has lost its luster. We slept great for about two months but now it is just super uncomfortable and very stiff no matter the sleep number. Nevertheless we are now stuck with an $8000 bed that we no longer enjoy.

Sleep Number serves me well. We had bought one before, so this is our second. I've slept well on both of them but my wife was having a hard time with the first one. It was made out of different stuff but on this new one, she sleeps a lot better. Also, this new one is a lot lighter and its panels on the sides seem to be a lot better. I'd recommend Sleep Number to anybody.

We don't really buy things quickly, but we bought Sleep Number in our first visit. The salesman was very nice to a couple of old folks. He was very good at explaining things to us and that means a lot. It was a good experience. And the delivery team was very nice and very helpful too. My husband was here and he said it took them an hour to set the bed up then, they had to wait for me for a little while because they had questions for me. I was satisfied with the service and I like the bed a lot. But my husband thinks it's not as firm as it was so I have to go back to the store to see if there's anything I don't know and if sometimes the air gets less in it. I'd expect good service.

I was happy with my Sleep Number bed. My experience with the sales and delivery people went all right. However, for some reason, we couldn't return the sheets to the store. We have to send them into Sleep Number through the mail so it's more of a hassle than anything. Other than that it was a great experience.

We've owned our Sleep Number for a year now and it's 1,000% much better than our bed before. Their sales team was very good. We installed it ourselves and it was very easy. We have animals in the house and they haven’t been able to damage it. So, we’re very pleased with its quality.

My Sleep Number is better than my previous bed. I'm disappointed that I didn't get one that lifted up. Now, they're just selling the one that lifts up on the neck for the same price. The team that worked on the installation were good and were friendly.

My husband had sleeping problems so we bought a Sleep Number. I spent a lot of time testing the products together with their reps and they were very helpful. We scheduled for home delivery but they were a couple of weeks earlier than we anticipated. I like the bed but I wish it was more affordable. Then, I'd probably have another one in my house.

I sold a queen-size Sleep Number for 300 bucks to get rid of it. It's a dual bladder which is a major pain in the butt. I fall in the middle all the time so I put foam in there so I wouldn’t fall but then the foam gets worked loose. So I was rolling towards that cavern in the middle. Both my adult kids and I had that complaint and my daughter got rid of her bed, too. And I thought I was gonna have to have hip replacement surgery. My hip would hurt so bad.

The Sleep Number seemed comfortable and we wanted to try it out. The salespeople were knowledgeable and they had us lie on the bed, showed us how to move up and down and how to adjust the firmness of it. We ended with an adjustable king which is two twins that were pushed together. We also got the bedding and stuff with it. The one thing that I didn't like, though, was the salespeople told us that the mattresses would not separate and would stay next to each other, but they don’t. We're always having to move our mattress trying to get it closer together, so there's not a great big valley there. We're not real happy about that, but otherwise it's a comfortable bed. It took us a while to get used to it from our Tempur-Pedic, but we're pretty used to it now.

All the sales reps that I dealt with did a great job, so with the installation team that came in. The only thing that I thought was odd was when they had to get my password off my wifi modem, and they put it in their phone to get the little app thing going. And I'm thinking maybe there's a better way to do that. But other than that, we love the bed. I get a lot better sleep with Sleep Number. We tell people about it when they come over to the house. It's very nice and we just enjoy the whole thing.

I have a variety of medical conditions that make it difficult to sleep in an ordinary bed. And for years I was sleeping in a remote-controlled recliner. I decided to see what was out there and Sleep Number was the first place I started to look. The store that I went to is in Victor, New York. It's the only local store and it was about a half an hour drive for me. There should be more locations either in the outlying areas or in the city proper. Nevertheless, I was very impressed so I ended up getting the Sleep Number bed and I’ve never looked back.

The Sleep Number bed has been relatively good. But the mattress pad sucks. It has ripped down the center. But it's still under warranty and I haven't made contact with the company. The bed was actually gotten for me because I have fibromyalgia and had a major surgery that required six months of bed rest. We bought the Sleep Number that you can adjust the head and the feet.

We had a Sleep Number bed many years ago, and went to a different competitor product. We're happy with that for a while, and decided to go back to Sleep Number. We also purchased the pillows and my wife is very happy with them. The sales rep are generally polite but one whom we had to deal with on several occasions was extremely incompetent. The order initially took several months before we tried to figure out what was going on? We found out that it had been delivered to our old house in a different city because the person that processed the order, even though we told him several times about the address and everything else, was also not computer literate, and he sent the bed to our old house. He tried to blame us for the problem.

Sleep Number was something different and wasn't mainstream. I'm very pleased with it. The salespeople were very informative. They let us try out everything and there was no pressure to buying any particular product. And the delivery team were good guys. They set the bed up and they were gone in less than an hour. It was an okay experience. And the quality of the product is fine. Except I don't like the way the bedding doesn't work with the bed very well. I got it because I assumed I had to and keeping it on the bed is next to impossible. But I'm definitely sleeping better than I used to. So, nothing negative to say about it. It was okay 'till it quit working. Right now, the remote doesn't work and I can't get the bed to go up and down.

I just graduated from college and I'm a nurse so I knew that sleep is important. And so, I was looking at different beds across the spectrum but had been very impressed with the customer service and the quality of product at Sleep Number. So I went to a store in Auburn, Alabama and talked with the consultant. I wasn't intending on buying the full bed and the whole shebang that day, but I got it all accomplished and it's been really nice. I love my Sleep Number. I also bought the bed sheets and that was the only thing I purchased with my bed because at the time, I have already purchased pillows. I got the grey and the cobalt blue sheets and I also love them. I like the colors and the way that they fit the bed with the extra strap that holds them onto the mattress.

We had a Sleep Number years ago. The last time, my wife wanted to try a mattress and I never liked it. So, we're back to the air bed again and we're happier. I installed the new Sleep Number myself and I'm really happy with it.

It took us a long time to find our Sleep Number. But after we did, it's been great. We got the topper and the mattress cover. We set it up ourselves and that's pretty easy. We also bought pillows for our kids and they're wonderful and cute. They're like child size ones and we may just go back and purchase something else. We also got SleepIQ. Everything was wonderful and it was a good experience. I definitely think we got our money's worth. We recommended the Sleep Number bed to my aunt and she purchased one.

I've got bad lungs and I wanted my head raised up like a hospital bed. So, I tried Sleep Number beds and tried to see what one of them cost and it was outrageous. I went to a depot in a mall and they had it with three months interest-free so I tried one up there and it was good. But when I got it set up, it's a whole different horse of a different color. Right now, we've got a big old memory foam mattress on top of it, of which I wasted $5,200 for. I have no way I can set that bed to be comfortable. If my head is lying down, my lungs will fill up with fluids so I have to keep my head raised up a bit. But whenever I raise it up, I slide down in the bed and I have to go crawling back up. I've tried letting it down just enough to keep my head tilted up, but I slide down. So, I raise the foot up and try to stop from sliding down in the bed, and it hurts my heels. Ever since I paid them, they don’t care since they got what they were after. I'd love to have my $5,200 back.

My wife and I were having shoulder and back issues, but Sleep Number seems to have solved all that. We like the bed's adjustability and it did what we thought it would do. We've been well-pleased and have actually recommended it a lot.

I've had my Sleep Number bed close to a year, and it is a good bed. It's a lot better than the one I had before since I can do some things with it such as adjusting the firmness, which I couldn't do with the other bed that I had. In addition, the guys who came out to install it were very nice.

Family members referred Sleep Number to me. We got the bed that's divided in the middle and comes up and down. The sales reps were informative and not pushy. We like the quality of the bed. It's been a great experience.

I couldn't fit a mattress up our old farmhouse stairs, so we looked into getting a Sleep Number. The mattress we purchased had great quality so we decided to buy two more. We highly recommend Sleep Number.

I was having some health problems so I decided to purchase a Sleep Number adjustable bed. Also, I spend a lot of time in bed and we wanted something that was going to be helpful for that. It was expensive but the quality is very nice. Their sales team was very knowledgeable, helpful, and accommodating. We scheduled for a home delivery and their home delivery team set it up. They were on time and very professional. I was amazed how fast they set it up.

People I know have Sleep Number so I got one, too. I've had mine for about 3 months now and I love it. I have already recommended it to people I know and they love it, too. I’m just a little nervous that Sleep Number won’t be here in 25 years when I'll need another one.

We've had a Sleep Number in our home since 2008, and the one that we have now is our second. I hated the first bed. I tried to get my perfect number and also tried to return the bed, but Sleep Number wouldn't do it. I like the second one better and got a couple of grand off of it from a deal from a home show, but I still think Sleep Number is too expensive and there are better products for your money. They have the lifetime warranty but it doesn't mean anything because it has a lot of stipulations. I also still have a lot of problems with the mattress and I'm thinking about getting a Tempur-Pedic to put on top of it. My husband loves the bed, so we're total opposites. Customer service-wise, the people were all great and super nice.

I needed a new mattress and I knew my parents had a Sleep Number for a while. I ordered my Sleep Number mattress and base online and it was very easy and convenient. It was dropped off and we set it up, which was also very easy. The quality is fine with us and we're happy with it. It was a nice experience.

I was having surgery and they said it would be easier if I had a bed that would elevate me so I went with Sleep Number. The delivery was fine. We had to warranty the outside part of the mattress because it was stalling after six months, and it looks like it's doing it again. It's a split king and it's like the Grand Canyon between the two mattresses and it seems another body can be fit between them. Also, it looks like a 25-year old mattress since it looks saggy and hanging off the sides already.

We are two different-sized people sleeping on the bed and to get it comfortable for both of us because I like mine softer and he likes his harder, we thought the Sleep Number would be our best bet for a win-win situation. We've had our Sleep Number for about a year now and I'm liking it because if it is too soft I can firm it up a little bit. My husband seems to like it, too.

My wife wanted a new mattress and she wanted a Sleep Number so we got one along with the adjustable base. Everything went great with their reps and so far, we're sleeping good and we're happy with our bed.

On December 8, 2016 my husband and I purchased a Sleep Number bed from the store in Santa Rosa. Sales person was very nice. After one week of sleeping on the bed, which was delivered on December 15, I called customer service because the bed was extremely uncomfortable. The representative wanted to customize and send some parts to make it more comfortable. It took two weeks to get it installed. We received only half of what was promised. Again the bed was extremely uncomfortable. I called customer service and was told they would send another part. I called again this morning January 23, 2017. It took over an hour to get someone to help me.

We bought a Sleep Number and we liked it so we bought a second one. The first was installed by them, but the second one, we did it ourselves. We have a split King Bed so my wife could adjust hers to wherever she wants and I do the same. It's the ideal thing for two people to both get what they want.

My wife wanted a Sleep Number since she has had some back problems and wanted something where she can raise her head in bed. So about a year ago, we bought the whole bed. The salespeople were good and very knowledgeable. There were no problems during the delivery and the bed was assembled in about an hour. Then they showed us how to use the push buttons and all the controls. We like the bed and it was a good experience.

I've had a Sleep Number for 22 years. So, when I wanted to get a different one, I went and upgraded to the one that tilts up and moves around. However, it gets annoying but it's not the Sleep Number that's the problem. It's the REA, our electric company, because when we lose power then we have to reprogram the bed. So far, their reps have all been great. They came and installed the bed and we kept the other bed for somebody else. Everything's been great and I hope it stays that way.

I had a friend who had a Sleep Number and told me that she enjoyed it. It worked wonders for her back so I decided to get one for myself since I was having back or shoulder issues. I was greeted by their sales professionals as soon as I walked in the store. They walked me through every series and I was able to try a few of the beds to see which one I preferred. They priced them for me, and we found a Sleep Number that was comfortable for me. It was great from beginning to end and I got the bed earlier than I expected. The delivery team moved out my old bed and moved my new one in. They showed me how to work the remote, how to program, and how to set it up on my phone. I enjoy the bed, and my kids try to get on it every chance they get. It was the best purchase I have ever made and I have recommended it to friends.

We got our first Sleep Number in 2010 and it was the split king mattress. That time, I kept complaining because the mattress would slide and wouldn't stay, and there was a hole in the middle of the bed and I hated it. So after going back again and again, I was told that it was only holding one bolt in the middle of the mattress and that they had since changed that. We just bought our second Sleep Number. We hadn't had it but a few months and I'm not quite sure how this one's going to hold up. Anything that slips towards the middle of the bed on both sides will sag in time. I was told that I could unzip the mattress and that there's a foam in there that I could turn. That's not exactly true because I tried that. I like the Sleep Number but I'm a little concerned because I paid so much for it. I might just have to go up another number to make it a little firmer if it sags.

We were looking for a new bed and after researching all the different options available, we went with Sleep Number since it seemed to be the most flexible for our needs. We walked into the Sleep Number store after already doing research and knowing pretty much what we wanted because we wanted to lay on the bed to confirm that. When we came in, the guy was very helpful and we made a purchase within a couple of days after that. Setting up the bed was super simple. The quality of the bed is very good and we’ve been very happy with it.

I have a lot of arthritis and was also facing surgery. In the past, I had to get a chair that reclines to sleep in and get up. I don't have to do that now with the Sleep Number. It's much more comfortable. So far the only issue we've got with it is that the material is tearing away where it is sewn on the cover. But I only see it when I wash it, and I don't know if getting a new one is going to solve the problem.

I like where they had my feet go up and down. That's what I really wanted from the Sleep Number. I also bought the mattress pads and sheets. They are all very good, I have no complaints. Also, the sales rep were all very helpful.

In getting a Sleep Number bed, it looked like we were going to have a good night's sleep. We got both a mattress and a base. The sales rep was very courteous, professional, and good. But, going into the store, I already knew what I wanted. We scheduled for delivery and it was good with the delivery team. They came and set the bed up. They were quick and showed me how to use the bed, and I was happy with it. The product that we got was all right. For the price, though, it was expensive. I'm also disappointed that the air foam was making a noise every time I pump it up. But we're okay with it. It seems that every time I call Customer Service, I've got to pay. Next time, we're just going to get the base without too many moving parts. Just a mattress and a base would be good.

I was having a lot of back pains so I got Sleep Number. The salespeople were very knowledgeable and helpful. I purchased a pillow, mattress and base and had them delivered to my home. And the delivery team was good and professional. It's a very good quality and I've had a positive experience.

The sales professionals at Sleep Number were wonderful and the installation team was excellent. We upgraded to a split top mattress, but I'm not as happy with this bed as I was with the previous one. The FlexTop, only a quarter of the way down where it is split at the top so you can put either side up, was pulling apart. The gap between the mattresses at the top was eight inches at one point. I called customer service and talked to a young lady who seemed to know what she was talking about. She told me that what they needed to do was send me more shark bites that bite into the mattress and hold it in one place. There are four of those on the bed but they're on the bottom two-thirds of the bed.

We found out about Sleep Number from friends and we liked the salesperson a lot and the installers were fine. We got the thing where you can raise and lower it, which we didn't have before. We've had the bed for about a year now and we like it better than our old bed. It's more comfortable.

We needed a new bed and we were at the shopping center and saw that Sleep Number was on sale. So, we went in and the sales staff were very good. They explained everything to us. Then, we talked a bit before we decided to go and buy one. The delivery team was excellent. My problem with it is that one of the airbags is losing air as if it has a slow leak in it. We just noticed it about a week ago. Other than that, I'm very satisfied with the bed.

I have at least seven Sleep Number mattresses in different places where I live. I like how I'm able to adjust how hard or how soft I want the mattress, and it's worked well for me all these years. The product is very good and they should keep producing it. Plus, everybody has been very good and I never had an issue.

I had a Sleep Number before but the company I had bought it from was not doing business locally any more. I'm too old to be looking up mattresses so once I buy one, I would have to have it delivered and find a way to get it in the house. Then I saw a commercial that now, the bed is just rolled out of a box. So then I bought a king-sized bed from Sleep Number along with the frame. But I didn't get pillows because I'm happy with the ones I've got and I love them. I thought I had picked a fairly decent bed at a reasonable price. I also found out my next-door neighbor had the one with the adjustable head part and she paid not only a couple of hundred dollars more than I did and hers is queen size.

The sales reps of Sleep Number were fairly professional. I've had the bed for at least six months and so far, the mattress' quality is good. Sleeping seems to be a little more comfortable now.

When I was looking for a bed, I've been having some back problems because I sit at a desk for most of my day. So I was looking for something that I could change and something that was really good for support. I noticed at least air mattresses in general because I can modify the hardness of the mattress. I can make it harder for days that I need more support or less when I want it to be more comfortable. Then, my aunt and uncle had gotten a Sleep Number bed and they swore by it. Then, I researched online on some reports and ended up really liking Sleep Number.

We had our first Sleep Number bed for a long time, and then we bought a new one last year. The sales guy was really nice, and the installation team did great. Overall, the quality of the Sleep Number beds that we got has been very good. They're very comfortable.

My sister had a Sleep Number bed and was very happy with it, so I got one for myself, too. With the mattress, I also got the adjustable base. It's not quite a year that I've had my bed and I like it. I was very sick at the time and could not go into the store. But I made a phone call to the store, talked to a representative, made the order, and got my bed in. The purchasing process went very well. Likewise, everything went quite well with the delivery team, except that they did not want to take my old bed. I had an old, adjustable bed that had belonged to my mother and had a broken spring in it. I was able to get them to take it eventually because my contractor was here and he said he would help them take it out to their truck, and that if anything was damaged in moving it, he would take responsibility. I was quite perturbed that I should pay upwards of $5,000 for a bed and they wouldn't take the old one.

The bed I had before was fabulous, but it was 30 years old so it was slumping. The concept is what sold me to Sleep Number. I got the c2 model and it's an interesting bed. I was having some arthritis problems so I put a three-inch topper on everything just to ease the pressure points, and then I took that off six months ago. I’ve been sleeping on Sleep Number's regular bed since. Once I’m in it, I feel okay, but when you put your hand down the top surface, it sinks in immediately for an inch and there’s no resistance for like three inches till I bottom out on the underlying air mattress. It isn’t like my old one where if you jumped on it, it was firm instantly. This one sinks in a bit and then it firms up. So I was thinking it could be firmer up there.

We had a Tempur-Pedic and it sucked. We got a Sleep Number and it can't be beaten being an adjustable bed. I then find what I want and it works good. We purchased online and the process was fine. However, it turns out we didn't need the base because our Tempur-Pedic base works fine on it and it's an adjustable base so we made that work. We like the Sleep Number bed and I even got my mom one which she likes as well.

We liked the idea of having an adjustable bed so we went in the Sleep Number store and the sales professionals helped us find out what our sleep setting would be. We looked at four different kinds of beds. It was a good experience and she was very nice. Also, the delivery team was super nice. They brought everything upstairs, set the bed up, showed me how to use it and hooked it up to the Wi-Fi. We like our Sleep Number bed and I'd recommend it to a friend. From sales to delivery, Sleep Number was good.

I like the Sleep Number. I sure sleep good on it and got rid of my aches and pains. It's worth it and I'm very satisfied. The only thing I got against it is the mattress is cold in the cool weather because of the cool air in it.

When in the store, we scheduled delivery for 1/21 because we were not home any weekend before that date or for another 3 weekends after that date. On the 19th & 20th we waited for our call to schedule delivery and it never came. We called customer service and they did nothing. We called the store and they did nothing.

My husband had Sleep Number since last April and he likes it. He loves the quality of the bed very, very much. Moreover, the sales rep was very, very good. She wasn't too pushy at all. Plus, the delivery team was awesome.

I had three back surgeries that caused me some permanent damage. And when the bed that I was sleeping on wasn't comfortable anymore, I tried Sleep Number. Their salesman was decent, but now that I've had it, he really oversold the bed to me. I told him what I needed and he told me to get the adjustable base that had all the whoops and whistles on it. I didn't need that massage and all its other features. He also talked me out of buying the split bed with independent sides which I now wish I had.

My husband and I have gone through several types of mattresses. He likes a really hard bed and I like it soft and we can never find a compromise. But with Sleep Number, we both can have what we wanted. We got the base, the pillows and the bedding. At first, we weren't exactly sure what we wanted. So the sales rep walked us around and let us look at the different models. We're not quite old enough yet that we didn't think that we needed the bed that raise the head. So we looked at just the standard flat bed and she let us get on it. Then we did our sleep test where we looked at the pressure points and what we thought was comfortable. She went through that whole deal which sealed it for us. The bed's still in a really good shape. However, my husband was a little disappointed because he didn't realize that the base was plastic because normally, it's board. But we've been pleased with it and the whole process was relatively worry free.

I wanted to look at what the recent deals were and there was a good sale going on. By the time we walk-in, we are pretty certain that we are gonna get a Sleep Number bed because a year prior to that we had been mattress shopping. My husband put it together and he said it was very easy. I'm happy and I love my bed.

The last bed I bought was over $2000 and it lasted for about a year and then we couldn’t sleep on it anymore. A few friends of mine have Sleep Numbers and they were telling me about it so my wife and I went over there and checked them out. Everybody was real good. The lady that helped us was real knowledgeable. She talked me into buying it. I want the top of the line then she quoted me and gave me an option. I ended up purchasing one and I still have to get the base for it. The delivery team was good. They explained how they can rebuild it if any of the parts wear out, instead of buying a whole new bed. I sleep better with it. My wife and I are glad we purchased it ‘cause it helps.

The Sleep Number bed has been a waste of our mom's money and we are so sorry that we bought it. Our mom doesn’t really enjoy sleeping on it and only slept on it four times. Unfortunately, she didn’t take advantage of the timeframe that you could take it back ‘cause she was going to try to work into it. When my sister said she was going to buy a Sleep Number, I told her not to as it was a ripoff. It’s so expensive and the customer service sucks cause they don’t follow through. But our mom bought the bed with the adjustable base, with the top and the seat, and she got it because she was diagnosed with ALS in January last year. However, she can’t even use it so it’s really an awful thing.

We had Sleep Number twin beds before and had them for quite a few years. I traded them in last year and bought a double bed and one where the head and the feet raise. I like the quality of the beds and I use the raise head feature almost every night.

Sleep Number is great, it's more comfortable than the bed I had before. We're very pleased with their sales professionals, they did a really good job. They were very patient and walked us through things. They are also informative but not pushy at all. I'd actually seen the Sleep Number at one of the Home and Garden shows and I hadn't had an idea of the model and this and that so that helped too. The installation team came out to our house and put it together and my husband said it went pretty smoothly.

I wanted a better bed and Sleep Number was within my price range ‘cause it was on sale. I got the c2 which is a flat bed with the adjustable air bladders. It was easy to set up and the instructions were straight forward. I’m happy with the quality of the bed and the cost wasn't that bad. Everybody kept telling me I'll be spending $8,000 but I told them I only spent about $1,000.

My wife has issues with arthritis and fibromyalgia, so she needed a mattress that's special that can be adjusted infinitely. We went to the store in West Omaha, Nebraska to take a look at Sleep Number and the reps walked us through all the options and different mattresses. We told them what we had and what we were looking for, so they zeroed in on exactly what we were looking for. They didn't try to oversell so I felt pretty comfortable that we were gonna get exactly what we needed.

We purchased our Sleep Number bed a year ago as we wanted an adjustable bed. I had it delivered to our house and the delivery guys messed up a little bit on the pump. They did it wrong so my husband redid it but it is not much of a big deal. Nevertheless, it's an awesome bed.

I've had a Sleep Number bed for 10 years now. Then I purchased another one for my second bedroom. My experience with their saleslady was very good. I went to the store a few weeks earlier. They were all gentlemen but they were not good at all. When I went back, the saleslady was there and she was by herself. She was the supervisor from another store and they had some problem with the Medford place. We did the setup ourselves. It wasn't that easy to put it together. But the quality of the new bed was really good.

The Sleep Number sales rep was very informative, accommodating, pretty easy to work with and it was a non-pressure sale. Plus the delivery was very good. They got here on time and then they took our old bed down, set up this new bed and walked me through the whole operation of the air adjustment.

This is the second Sleep Number bed we've had so we have a lot of history with it. The other one was old and we were having issues with it so it was time for a replacement. The sales rep was very helpful and he did not have to sell us on the product.

I went into the Sleep Number store at the mall and the reps showed me the different beds. Our Sleep Number purchase depended on the amount of money that we had. We got the whole bed and base, king-sized. I thought their bed was better than the other ones out there and would last longer. I bought this bed also because I was able to have a deferred credit for a year. The delivery team was fine. They put the bed in, then one guy explained a few things, and all was well. The Sleep Number bed we got is very good. On the whole, we had a very good experience with Sleep Number. Everything was fine.

A young woman asked us to try out a Sleep Number bed and she was very professional, pleasant, helpful and was not pushy. She gave us information about the bed and talked about how to do the adjustments, the policy of return if we chose to make a return, how long we would have to wait and how making the return was. She did a good job and I was satisfied with her. However, I would have returned it if my husband agreed to because to me, everything about it was uncomfortable. I have gone through every setting and it was either too hard or too soft, like sleeping in a hammock or sleeping on a slab. I bought extra padding to put over it and it's not painful anymore, but it's still uncomfortable. I would not recommend it to anybody.

I have GERD and I would try to pile pillows up but I slide off them. So I was looking for a hospital bed and my daughter said that's because I can raise it. So she said that she'll go down and get a Sleep Number. We got the mattress and the base and the sales reps were great. Also, I went in the room and watched the delivery people put the bed up. They were very pleasant, took the extra time to show and explain things. I love the quality of the bed because I can go to bed now and don't have the GERD acting up. It was a nice experience.

I wanted to get a better bed so I got the Sleep Number mattress and base. The sales rep was very helpful and very good with information. The delivery team was friendly. They came in and got their work done pretty fast too.

We got Sleep Number's mattress and adjustable bed. The reps were very attentive and explained everything very well. They told us all the options that were available and didn't push us to buy something that day, but we ended up doing it. The delivery team assembled the bed in 20 minutes and did a great job. We love Sleep Number. It's a good product and a great purchase. I was very satisfied.

Be aware when buying a Sleep Number bed. Defective bed delivered less than 24 hr. Could not deal with store. Had to call 800 number. 45 min in hold. Sent replacement we had to install. Uncomfortable mattress just not for us. We expected to be out the initial shipping fee. But they also charge same amount 179$ to return. OR 60$ for two shipping labels. They say all of this fits in two boxes. They do not provide boxes. We have to get those on our own. OR we choose our own shipper and return. Out 179$ + cost of very large boxes + shipping. It will cost us 300$ + to TRY their bed for 11 days. The worst company we have dealt with in our lives. Once you leave that store you are in your own and you better not want to return it!!!

I have a Sleep Number bed which is better than my old, sagged mattress. However, customer service at the national office needs to get their act together. I had to get a battery replaced and ended up getting in a long process. They didn't seem to know their product that well so it got me shouting on line. It took me two calls on different days to get it done.

We wanted a bed so we got a Sleep Number and it has been fine. We don't have a problem with it and we're waking up without back aches. I expected to get two remotes and only getting one was disappointing. After checking with the store, they said the bed only comes with one. The demonstration bed, however, was set up with two, so it was misleading.

I have a friend that has a Sleep Number bed and he spoke very highly of it. He said that if I was going to buy a new bed, I should buy a Sleep Number as well so I bought one. I think I couldn't sleep very well if I didn't have a Sleep Number. Truthfully, I sleep great now. But I wish it didn't turn down so much. My girlfriend and I each have our side and she likes hers lower than mine. So, it'll be nice and firm on my side. Then, I'll roll over and fall in a hole and it's tough getting back out. But other than that, I would recommend this bed to everybody.

We've had our Sleep Number for about nine months and we love it in comparison to our old bed. There were only two people working in the store when we bought our Sleep Number and it happened to be really busy that day, so we had to wait a really long time. They came and had us try out a couple of beds, then they said, “Go ahead and decide and we'll be right back. We're gonna help the next customer.” We must have waited almost 45 minutes for them to come back to us and do what we needed to do. But the delivery guy was excellent. He not only broke down everything that they said in the store, but he also showed us how everything worked and how to adjust the bed. He was overall really polite.

I bought a Sleep Number bed a couple of years ago. I had some health issues which is I why I chose them, and I would buy another one. Their sales reps were good but they don't leave me alone. Then the installers came in, did their job, and left. I love the bed, however, it seems like it's losing a little bit of air so I have to keep adjusting it.

I have two different beds with Sleep Number. I had a single bed that I purchased four years ago. I liked its flexibility of moving the head and feet up, and also increasing or decreasing the pressure because I have health issues and that really have come in handy. I'm getting married and we wanted a bigger bed. I got a king size bed and also the sheet set where the bed base is together and the top is split. However, I'm not thrilled about the quality or pricing of the sheet. They're all pricey and don't have very good colors. I also can't get the sheets anywhere else. Because of the style of bed, I'm limited to what Sleep Number has. I've considered buying two single sheets, sewing them and making them fit but it sounds like a big headache.

I've heard from other people that have had Sleep Number that it helps them with their backs. So, we decided to go with them and get one of the adjustable frames plus a set of sheets. I walked in the showroom and the sales professional got me on that napping thing and then we talked about it. He gave me a quote and I went home. There was no pressure at all to buy it right then and there that night. I called a couple of other places with a few things on mind. A couple of days later, I went back in and ordered it. They came and I had them set it up. They pulled out the old bed first and set up the new one. The bed has met all my expectations. I'm getting a lot more sleep at night and I don't have back issues as much as I used to. It's been a good experience. Everything has been great.

We've made a couple of purchases with Sleep Number. We were interested in the adjustability between sides of the bed so we went with them. The most recent purchase we had from them was just the mattress, but we also got the thing that makes us able to control the temperature on each side, and it went great. However, with the first purchase, we just found out about two months ago that when our bed was originally delivered, one of the pieces was not with it. And the professionals that we paid to put it together didn’t realize that. We've been having trouble with that bed ever since we got it. I've called numerous times and we've tried different things. And the last time I talked to somebody right before Christmas, they were talking about a foam layer, which I said I don’t have.

We wanted to get a Sleep Number because my wife has rheumatoid arthritis and she thought it might help. So we went up to a Sleep Number place in a mall and we bought all the bedding. But since then, people have been buying those beds in another place but the price is always way less.

We had a Sleep Number bed many years ago when they first were new. But it lost air and we sent it back. As we looked at it on TV, we said we were going to get that, eventually. My husband got the flu about six weeks before he had his knee surgery and was getting into bed when he said, "This is like an exercise bed." He had so much trouble trying to turn over because he was so weak. My back was bothering me too and I told him that we needed to get a different bed and we talked it over. He had his knee surgery a year ago, in February. When he got better, we would get a Sleep Number.

My wife and I have different tastes in firmness and softness. When we went to purchase our Sleep Number bed, the reps showed it to us and we lay down on it and tested it out. The delivery team delivered and put it together, and everything was good with the setting up. Then we moved across the country and something must have happened during the move because one of the air chambers wasn't holding any air. But we got it all fixed and situated really quick so that was nice. We've had our Sleep Number for close to a year now but I'm still struggling to find a happy spot with it. It hasn't been an easy task for me and it's been pretty tough. I don't even know how accurate it is because sometimes I take it all the way up to 100 or all the way down to whatever the lowest it can go. There's obviously a difference but sometimes I take it to around the area where I usually sleep and it either feels softer or harder so it's inconsistent.

I purchased a Sleep Number bed, and I've been using it for a year now. l love it. It's a nice bed. The Sleep Number sales representatives did a good job. The only negative thing about the installation is that the installation people showed up five hours later than we thought they were going to. They were scheduled for 2:00 and then it was 7:00 that night when they finally got here.

We had a great experience with Sleep Number. My husband and I wanted something that we could adjust each side, individually, and we also wanted a base so that we could raise the headboard. Then we looked at the options and decided that Sleep Number's was the one that we wanted. I did the purchase over the phone and everything was fine. I did most of my research online and then talked to the guy on the phone at the closest local store. They had the base and mattress on sale and I called them because I won't be able to get there before the sale ended. Everybody was nice. The delivery people were nice and quick and they didn't leave a mess behind.

I needed a bed and got one from Sleep Number. I've had it for about a year now. I got just the mattress from them and built my own frame for it. The sales representatives were very helpful and helped me pick out a good bed. It went really well with the delivery team. There were two people that came and set the bed up for me, and they did a good job. They set up the password for my bed. I'm enjoying my Sleep Number bed a lot. It's a huge upgrade from what I had before. However, the only thing I shouldn't have bought was the Sleep Number IQ thing because I paid the extra money for that, but I barely ever use it.

I've had a Sleep Number mattress for 15 years but that didn't have any hydraulic stuff in it. So I figured I'd give another shot and this new one has individual heads and foot that raises. However, the split headboard is not for cuddling. It isn't split all the way down the middle but when I get it down a third of the layer, it's like there's a hole there. Also, I bought two sets of sheets when I bought the bed and they charged me 250 for a set and that's a lot of money. I think their sheets are overpriced.

We needed a new mattress and we wanted one that was comfortable and adjustable. The Sleep Number sales reps had us lay on the sample bed and mapped out what number we should sleep in. Then they went over the pillow selections and they went over everything that would make it more comfortable and less painful to sleep. Also, the delivery guys were great. They helped me move the old bed into another bedroom, which was no easy task since that was a Tempur-Pedic mattress that weigh about 4,000 pounds. Overall the bed seems to be working fine and everything the rep said came true. I’m happy with the product and I feel great about it. The product seems to be working just as advertised, which people don’t get very often.

The delivery guys were good. However, I was a little bit uncomfortable with them speaking Spanish. Both of them could speak English so if they're in an English-speaking house, then speak English 'cause we don't know what they were saying. And one of them hit my door jam and split it. I purchased a Sleep Number because I have different comfort zones and you can't get that in a regular mattress. My wife might like a little softer, and I like it a little firmer. We weren't going to buy a king but we decided to go with it because we wanted the separate head adjustment. The only downfall about that is I feel that the middle has too much gap between the split and I can slide my whole hand right down through.

Our bed has started to deteriorate over the past four weeks. We purchased a new part and was sent another part to try. Neither fixed the problem and the next step is to purchase a $700 part. Since we paid over $2000 for the bed seven years ago, this seems extreme. I am going mattress shopping tonight to replace this bed. The warranty was not explained properly--we thought the bed was guaranteed for 20 years. We will certainly not purchase another bed from your company.

Took time off 3 separate dates over two weeks apart and each time they canceled the delivery day of or day before date given. WE would NEVER trust this company again.

I've had Sleep Number products in my home for six years. I'd purchased a Sleep Number product before, so I just walked in and said that I wanted to try a couple of things. I already saw a deal online so I knew what I wanted. I got a mattress and liked the ability to adjust the firmness. The delivery team delivered the mattress I purchased, but didn't set it up. I did that myself and that was fine. I'm enjoying my Sleep Number mattress very much. All in all, I had a very satisfying experience with them.

We needed a new bed and had heard from someone who has it that Sleep Number was pretty good. We went in and they had us try out one of the beds. We tested it out and tried the different settings then we went over the products that they offered, and then we made a selection. We had a pretty good idea of what we wanted and then they guided us through. We bought a king size mattress and base. They delivered our purchase and the experience was good. They knew what they were doing and got it done pretty quick. They got it all setup, went over how to use the controls, and took all the extraneous trash away. We're happy with the bed and it seems to be working well so far. I don't mess with the settings very much.

I bought a Sleep Number bed for my wife and I 10 years ago. I bought it because it was supposed to be the best thing ever. I must admit, the first couple of years were pretty good. Unfortunately it didn't last long as the memory foam top lost its memory and we found ourselves sleeping in two shallow "ditches". I contacted the store we purchased it from and went right to Sleep Number customer service only to be told that there is nothing they can do. They told me that there wasn't any defects with the bed and that they refuse to do anything! Their 20-year limited warranty must be so limited that they are allowed to just say "No, we won't fix it!" and they are covered?

Dealing with the Sleep Number sales rep has been really good. I've had it for around nine months now and I sleep a lot better with it. It's really nice that it can be adjusted.

What a awesome experience. Our second Sleep Number bed and I couldn't be more pleased. Highly recommend. No more pain and we sleep like babies. Customer service is perfect and the Winter Soft sheets are the very best. You get what you pay for and this company won't let you down.

On 12/29/2016 I purchased a Split Sleep Number bed and set-up the schedule date of delivery to be on 1/17/2017 with the sales representative, and that process went well. On 1/6/2017 I contacted the store where I did the purchase and spoke with the store manager Barbara, and communicated to her that I needed to change the home address of delivery to the new address. She went into the system and changed the new location where the Sleep Number bed was going to be delivered. I repeated myself that the date was going to remain the same, but only the address was the one that needed to be changed. Barbara, confirmed and repeated to me the new address where the Sleep Number bed was going to be delivered and that the date still remained on 1/17/2017. She also informed me that someone would contact me to confirm my delivery, but I never got the call.

I bought a Sleep Number from the Altamonte Springs, Florida store and was told by sales representative that if I did not like it I could return it and the only money it would cost me is the set up fees. I specifically asked about returns. Which would have been $175 + tax for set up and 175 + tax for return. I even asked twice and repeated what he told me in order to make sure we understood each other. A friend of mine met me there as they were buying their 2nd bed because they loved the one that came with their camper so much. I bought an ILE Labor Day weekend. With it I bought a pair of pillows and a mattress cover. Total charges $3005. I financed the bed as they offered 0% interest for 24 months. I took their financing. Big mistake.

We love our Sleep Number bed. We've had it for a year now. But periodically my husband’s remote doesn’t want to work and if he moved a button, it will move me and we can’t get it to switch back over, which is not very convenient. But other than that, no big deal.

This is our 4th purchase of a Sleep Number bed after a 2 year hiatus with another brand and type of mattress. That says it all. We have been happy with every purchase even getting ones for our son and daughter. This time we have really upgraded and can't wait to experience our new bed. That 2 year gap was miserable, glad to be back :)

We had a pleasant experience with shopping for our Sleep Number bed. The salesman Wess ** was very knowledgeable in showing us the beds and answering all of our questions. We got a setup date quickly. We have been very pleased with our experience. We would recommend this store to other people.

Me and my husband were sleeping terribly so we decided after 7 years of talking we'd get a Sleep Number bed. We went into the store and everyone was very hospital. The bed we tried in the showroom was super. So me and my husband said "let's do it." So now we owe 7,000 for a piece of crap. My neck hurts, my back is killing me and so is my hips. My husband said the same his neck and shoulders are killing him too. So some nights we are sleeping on the sofa. This is the worst buy ever.

We remove the top cover to our Sleep Number about every 3 months to reposition the center divider that will not stay in place. Just opened it up last week and I have mold growing under the foam on top of the air mattresses. Sleep Number says "send us some pictures and we will get it taken care of." Called tonight and representative tells me it's oxidation not mold. Well sorry this is black spots, big black spots and they are starting to transfer to the air mattress, and every time I open it up there is more. This bed is only 5 years old and after seeing this way overpriced. So much for them telling me they will take care of the problem, so much for a 20 year warranty.

Their sales representatives were not too pushy. My Sleep Number bed is 1,000% better than my old bed and I would recommend them to a friend.

Thank you for showing me the Sleep Number system. I was very pleased with the salesperson's support in helping me find the right sleep system for me. I plan to purchase my bed in the near future. I hope that the sheets will be discounted or free because after you invest over 5,000.00, the first set of sheets should be complimentary with such a purchase.

I've owned this bed for 25 months. I've never called their support phone number without holding in excess of well over an hour. I just spent 94 minutes on hold only to be told I would have to call another number. If something breaks (like the electronics control box-$ 1589.00) replacement parts are way too expensive. Save yourself a lot of grief... Don't buy one!!

We have had our VERY expensive bed for about 4 days now, and have had nothing but problems with trying to use the app for controlling the bed. It keeps saying there is no bluetooth connection. The reviews of this app are not very good. One would think that after spending thousands of dollars on something that a complimentary 2nd remote would be happily provided. But no. This is just poor customer service. The app is not reliable, and in the middle of the night when you just want to adjust something....who wants to get up and walk around the bed to get the remote? This is just stupid.

I've been using my original Sleep Number bed for 10 years now and it's still rocking and rolling. My wife said she wanted one. She insisted on it and she hates sleeping on any other bed. All their sales representatives have been perfect. Every time I go there, they have been very good and worked very hard to get me the best deal that they possibly had at the time. Then recently, I bought another one for my aunt. She was 90 years and they treated her extremely well and spent a lot of time with her getting exactly what she needed so I was very happy with that. They’re very knowledgeable and they don’t have to be pushy. I’d recommend Sleep Number to a friend.

We've had our Sleep Number bed for about two years now. The bed that we got is of good quality and I think it is much better for my husband if I compare it with our previous bed. I would recommend Sleep Number.

We've purchased a bed from Sleep Number before so about a year ago, we decided to buy one from them again. Their salesperson, the delivery team, and the bed have all been great. I would recommend Sleep Number.

Our Sleep Number bed has been a headache since we bought it three years ago. One of the air bladders and the motor for the vibrator went out within the first year. Those were replaced under warranty. The motor that raises and lowers the bed went out. Parts were covered, but it cost $200 for a technician to replace them plus shipping. The same air bladder plus the foam on either side and the head of the bed has collapsed and you feel like you're sliding off the bed now have to be replaced. Partial warranty, but shipping. In addition to the initial cost, this bed is costing us approximately $300 a year to maintain. At some point, it won't be worth paying for replacement parts! We've been very disappointed in the bed. I was looking forward to a comfortable bed... I got the opposite plus expense!

My Sleep Number bed which I got from their newly opened store near my home is excellent. It's a lot better than my previous bed. I had a good experience with Sleep Number. Both their sales rep and delivery team were good, too.

After several more phone calls and social media posts, they bumped up the delivery to the following Wednesday as well as offered a free set of sheets for our trouble.

I am very satisfied with my Sleep Number bed. It is better than the bed that I had before. There was just a small issue during the delivery. One of the guys couldn't make it that day so we had to find substitutes. But after all was said and done, it ended up fine.

Great sleep and comfort and the sales and delivery team they have were top notch. This is my second bed. The first one I had for 13 plus years. How's that for a bed? And the price is worth the bed bar any other product on the market.

My Sleep Number queen bed and frame cost $5,000+. After 2 years, the side I sleep on has sagged. You cannot rotate this mattress. So I went to website for solutions (raise your sleep number to 100?) and also called when their solutions didn't work. (They referred me to their website.) OK here's what I got from their website, put a vacuum nozzle on top of the mattress and "suck it up". Needless to say I felt like a fool and do NOT recommend this product to anyone.

We bought our sleep number bed last year. From day one we fell in love with our bed. We spent so much money trying to find a bed that could satisfy both of us. We sleep so comfortably. We will never buy any other type of bed. We have told all our friends and family about our bed. So far 3 people have purchased the bed based on our positive experience. Everyone of them told us thank you so much for helping them get the best night of sleep of their life. Our only regret is we should have got the king instead of the queen.

I've had Sleep Number for over a year and it's much better than my old bed. We spoke to their sales representative kind of into the evening and they were a little short-staffed. But the delivery team was fine. The one thing that I would complain about is when we ordered, we asked about it being able to be attached to another headboard. We were told yes but not told that we needed to order a $50 kit to attach it. And so when it came, it didn't have that and they didn't have one on the truck. Sometimes, they said, they keep carrying them. For the price of the bed that we paid, that should have been a given that it would be included. I was not happy about having to fork another $50 and wait for that.

I first heard about Sleep Number from my parents and I've had their bed for six months now. Sleep Number's sales professionals were good, and the delivery team was in and out quick. I like the bed. We bought pillows too and I got 30 days with the pillows but they send them two weeks ahead of the bed. So by the time I get the bed, I can't return the pillows.

We knew we needed a new bed and wanted something that raised at the top. We didn't look at anything else other than Sleep Number and got the mattress, base, pillows and bedding. One of the controllers went bad. I had trouble programming it but they got me through that on the phone. One-half seems to lean to the right a little bit more than the other. I just gave it a push to the center and it seems to stay for a while. Overall, we're good with them.

I wasn't particularly happy with Sleep Number. We had one, which we liked, in Ohio but we did not bring it down with us, so we wanted to get another one. We selected the features we wanted and discussed it all. We were given a price which we agreed to and signed a credit agreement letter. But I suddenly discovered that the price quoted to us was $1500 shy of what it should have been. I wanted to rip up the credit agreement letter because I didn't need the credit line at that point and just say no to the whole sale. But they said that the credit agreement was in place and they had already set it up. They couldn't do anything about it. I stuck out, dragged my wife with me, complained and said I was going to talk to the Attorney General about it. I was going to file a complaint.

The Sleep Number is way better than my old mattress. I like my bed to be a little harder and I like that I can adjust the Sleep Number bed. The other mattress just ain't doing that. I got to go with one level and that's it. The sales rep was also very good.

My Sleep Number bed is ten times better than my previous bed. Though we already knew what we wanted when we came into their store, their sales rep was helpful. The bed is still working good so everything's fine.

Our old bed doesn't compare with the Sleep Number. It's much better and it works great. Their sales representative was very good.

Sleep Number's customer service is not very good. Our bed's losing air, it's going down to zero, and instead of someone coming out and troubleshooting what is wrong with it, they're telling us to do all this different stuff to troubleshoot as to what could be wrong with it. After I paid all that money for that bed, I feel like someone should come out here and figure out why it's not holding air. But aside from that, the bed is pretty good.

I like to raise my Sleep Number because I like to read in bed. My son and daughter-in-law went to a State Fair and they told them that I had a Sleep Number, then I got a $100 gift certificate to use because I had them as a company, but I haven't been able to use it yet. Nevertheless I'd give Sleep Number a very good rating.

I got my Sleep Number six months ago and the delivery team was very good. The bed is okay and I just paid it off today.

I recently had the pleasure of exploring the Sleep Number store in Milford, CT. Patsy ** was my salesperson and she was both lovely and an expert. I'd researched several beds and sales online and I tried several beds in the store. I also asked many questions because my funds are limited. Since I'd been the victim of a June 2016 car accident I asked my physical therapist, Joel **, what he thought of SN beds & he said he's owned one for 12 years and highly recommends them. I chose a c4 bed with dual air chambers & a flex fit 2 adjustable base & a remote.

On New Years Eve I purchased a Sleep Number bed and have been looking forward to it. I had it scheduled for a morning or afternoon delivery on Jan. 12. Today I found out it's going to be delivered between 6pm and 10pm. In my world this is not morning or afternoon and I will not be there to take the delivery. When I talked to them they were a little rude about it and told me that now I have to wait another 2 weeks and that they never commit to any specific part of the day, even though I can not do night time deliveries. While I have someone helping on resolving the issue, I am considering just cancelling the entire order because the delivery service refuses to work with me on doing a morning or afternoon delivery even though I am paying for the delivery. I hope this issue can be resolved and that I won't have to wait another 2 weeks for the bed, but for now, I have not had the best experience with the delivery service for this company.

2-sets of sheets since we purchased our bed on 3/5/2016 & they are TERRIBLE. TEARING right at the seam - end of the split top section. I WILL NEVER PURCHASE ANOTHER SET OF SHEETS FROM YOUR CO. of $374.99 of putting a price of that on your sheets. Shame on your Co. If you want a picture of both sets, I would be more than happy - ashamed to send them to you. I am going to try to find someone to do some heavy duty patch work on them so we can continue using them.

It hasn't been quite a year yet since I bought my Sleep Number bed. The sales professional was fantastic. The bed's quality is very good. It's much better than my old bed, a lot more comfortable and I don't have this problem I had before.

We got the base which is a split king. You can raise the bottom together but the top goes up separately. If I had realized it at the time, I probably would have gone with two twins side-by-side instead of the split king because the split king is very hard to find sheets for. We got the split king so you could move up independently but the bottom comes up all at once. So, finding sheets for that type of mattress is kind of problematic. If we'd done side-by-side twins, it probably would have been a lot easier.

Their sales reps were very good, I enjoyed them. Their installation team knew what they were doing, and they were in and out quick. We have two Sleep Number beds and they're both really nice. We've been using the newer bed for six months now. It would be nice if we'd be able to buy sheets in the store instead of having to order them, but it's not a huge deal.

We got a Sleep Number last summer and I love it. I haven’t had any trouble with it so far. We went to the store in Eugene, by Valley River. Their sales people were really helpful and their delivery team was good.

When my parents moved into a retirement community, I took their old Sleep Number and slept on that for a good 15 years until finally, the motor got bad. I then went and bought a new one. The sales reps were great. Also, the delivery guys were pleasant and efficient. They came right when they said they would and got everything set up and it was a very easy experience. I love the bed's quality.

All my friends got a Sleep Number bed so I got one, too. The store is okay and the service that they provided including the delivery was also okay. The bed is very good but my husband says that the bed is not comfortable which I don't understand. 100 is still too soft for him.

For the fact that we could have two different options for the people sleeping on the bed, we decided on a Sleep Number mattress and set it up ourselves. Overall, the product's quality has been very good.

I got the very base model of Sleep Number. I like it that I could adjust the bed even after buying it. I put it together myself and it's very easy. On the other hand, it's like a glorified air mattress although it's comfortable. I set it to 35 and because I don't have it on high puffiness or firmness, it sinks in. Since I only got the base model, I didn't have the filler thing on top which would have made the bed a little bit better and not seem like in a hole.

My Sleep Number bed is going on 12 years now. In comparison to what I had before it, it's way better. I would recommend it to a friend.

I’m not the best sleeper and I was hoping that Sleep Number would make the difference. For $10,000, every time I lie in that bed, I think, “How the hell did this cost that much?” I actually have a bed in my motor home that I sleep in better than the Sleep Number bed. I’m not bothered but not overly enamored with the Sleep Number. Also, the sales agent didn't show me how to run it quite as well as they should have.

Sleep Number would not replace our moldy bed a few years ago and sent us replacement parts instead saying these new parts will prevent mold. It's moldier than ever. How am I suppose to sleep on this? It's sickening. Will warn everyone I come into contact with to stay away from this company. They do not stand by their product. They only want to replace parts instead of doing the right thing and refunding customers.

My husband had some back issues on a regular bed and everyone told us to get a Sleep Number. The salesman was polite and knowledgeable. We live in an R/V but we got the regular at-home version as our R/V can accommodate the size of the bed. Their team delivered the bed and installed it. They all gave us good service.

Adjustable comfort is great, being to raise head makes it so adaptable, king size you can spread out. Our dog even loves it, all of the time now, which he never did before. Wants us to put him up on the bed. So all three of us love the bed.

Great product. This bed is amazingly comfortable. Delivery/set up personnel were quick, professional and very careful with the product. Customer service follow-up was prompt upon completion of delivery. I would recommend this bed!! Purchased from Sleep Number Store in Columbia SC.

My Sleep Number bed is working out pretty good and I'm glad I made the purchase. I got it 5 months ago and have already recommended it to people. It is better than my previous mattress because it's adjustable.

Their sales rep and delivery team were very pleasant and we love the quality of the bed. We've had purchased a bed from Sleep Number before our more recent purchase which was last year.

We had a Sleep Number many years ago and I have very serious back problems. Sleep Number is far better than previous beds I've used and I know it would help me more than any other type of mattress. The sales staff couldn't have been any nicer. They showed us different beds and explained how they're made and how they work. Then, the delivery team set our bed up for us. I am not disappointed a bit. I had a friend call me this week and ask me about it, and I told her it was the very best.

The sales rep was a really nice guy and I'm glad we got the bed. My wife really loves it. It is better than what we had before. We can adjust it pretty good. I'm old and I have trouble sleeping. It's hard for me to get comfortable. I put the bed in different positions sometimes and it has helped a little bit with the comfort level.

The salesperson from Sleep Number was great. The bed was delivered to the house and we set it up ourselves. It was what we expected and we have no problems. I've had my Sleep Number for about a year and like it better than our previous bed.

The sales representatives at the store were knowledgeable and answered all of our questions. My wife and I were having trouble sleeping. We got the base that raises the headboard and footboard. The delivery guys were very efficient. Our Sleep Number is very nice and we love it.

Our old bed was fairly worn out. My wife and I were looking for a change and we thought that the Sleep Number, given our differences in comfort, would be a good choice for us. We checked it out at the Sleep Number store and liked their bed. They were short-staffed so, it took a little longer than it might have but we got adequate time to test out the beds. They answered all the questions and did a pretty good job. They happened to be on sale as well. We're very happy with our Sleep Number. It eliminated the snoring issues by changing the angle of the top part of it. We'd recommend it.

I got a Sleep Number for a gift. The sales rep was awesome and professional. He knew what he was talking about, directed us, and answered all our questions. The recipients of my gift said it's working out really well and they don't have any complaints on it. Everything went really smooth and I've tried recommending to people already.

We took our time looking at the Sleep Number bed because of the significance of the purchase and the sales rep was good the entire time. Our interaction with him was very helpful. The delivery guys were very quick and efficient. Everything went well. The bed is an improvement over anything we've had in the past and both my wife and I really like the bed. We've just got back from vacation and look forward to getting into our Sleep Number bed .

We've had our Sleep Number bed for about a year now and it's better than our previous bed. Though the sales rep who we worked with wasn't very knowledgeable, the quality of the bed is fine. I would recommend Sleep Number.

We got the Sleep Number mattress and the base and the sales reps were very nice and helpful. But we're not happy with the quality and I cannot see where it's any better than any mattress we've ever had. I can see indentions in the part where my husband's and my butt is. When I called and talked to a rep they told me that a lot of people round up the number to 100 in the mornings and then put it on their sleep number when they go to bed. I've tried that and I can't see a lot of difference. We're dissatisfied with our experience. I sleep on 85 and my husband on 65 and it's not what we thought it was going to be.

I have a Sleep Number bed which I really like. When my wife was helping her mother buy a new mattress I suggested they try the Sleep Number. They asked the store if it was the wrong bed can it be returned, they were told yes. They stated the return policy and the bed and adjustable frame were purchased. It turned out after 30 days that it was not the correct bed for her, no worries it's returnable Right? Yes the mattress is returnable but not the frame, of course this wasn't mentioned at the time of purchase. I can not in good conscience recommend this bed because of their poor customer service. I think I will be returning mine as well, even though I like it. It's just the principle. There are a lot of other companies that make mattresses and I would strongly advise anyone to look elsewhere, as this company has proven itself as quite duplicitous.

We had a Sleep Number 30 years ago and we've got a new one last summer or spring time. We talked to the salesperson about the bed and she knew what she's talking about. We like the quality of the bed and we've been sleeping on it. It works and gets the job done.

Sleep Number is very comfortable. The only issue we run into from time to time is the lack of communication between the controller and the brain itself. It happens often. But after we unplug it and re-plug it back in, it picks up the communication. The sales representative was really good and she knew the product well. Delivery was pretty quick and smooth. There were two guys and they were good.

My first Sleep Number goes back 10, 20 years and what I have right now is my second. The sales rep was very clear in describing the various models. He got me the one that made the most sense for me and everything went very smoothly. The bed has excellent quality overall. Everything works. The only concern I have is that I sit on one side of the bed and it's beginning to show that the mattress is wanting to recognize my butt. So it's not as crisp on the edge as the other side.

The salesperson was really good and the delivery team was great. We've had the bed for almost a year now. Compared to the bed we had before, our Sleep Number is way better. I have recommended it.

We were visiting Tri-Cities and there happen to be a Sleep Number store there so we decided to stop in and take a gander. The Sleep Number sales representative was very wonderful. It took a couple of weeks for our bed to be delivered, but the delivery guys were in and out in less than an hour and it was fine. We've been using our Sleep Number bed since March of last year, and I feel fine with the bed's quality. My wife seems to have the adjustment problems, though.

When we went looking for beds, we spent a lot of time doing comparison shopping and research. But it was hard to sort through all of the competing stores out there. We ordered a bed online from one of the companies that had gotten good reviews and we found it to be awful, so we returned it. Sleep Number had some favorable reviews in the places we were looking and so we went to the mall and tried it. It's great and we're very happy with it. The salesman in the store was tremendously helpful and not pushy at all, and he seems to genuinely believe in the product.

My brother-in-law had a Sleep Number so we tried it. I ended up purchasing the whole works. The sales professionals at the the showroom were real good. When delivery came, they set the bed up for me. I like the bed real well.

I have a couple of friends who had bought Sleep Number beds and they liked them, so we decided to purchase from them. We got the i8 and it seems to be a good bed. My experience was great at first, but I'm not happy with follow through. The delivery team was on time and worked on it. They also made sure that I knew exactly how to work everything and ensured that all the manuals are there and went over them with me. Their sales reps were knowledgeable and courteous, but they said that they were going to contact me before the first trade was up and I haven't heard from them since then. They also told me that the person that recommended me would get $100 gift certificate and they never have. I was waiting to see how long it is going to take, but it has been quite some time now to go on nothing.

I got the mattress and the lady behind the counter told me I wasn’t purchasing the base but I ended up buying it because they shipped it anyway. I have the base but I use the mattress on a standard bed frame instead. The quality of the mattress is decent. They're a little overpriced for what they are but all in all, they're okay.

I was in a really bad car accident and my back wasn't responding to the standard mattress, so I had to sleep with pillows under my legs. I couldn't really walk and my old bed wasn't doing it but when I lay on a Sleep Number bed in the store, it felt so much better. The sales people were really helpful and the delivery team was good. However, I bought some features that I wish I hadn't because I don't ever use them and I would have saved $2,000. Also, the bed loses the ability to have it go up and down. And I stopped reading some user guides to figure it out. Other than that, it has really good quality and I couldn't sleep without it.

I’ve had the mattress for almost two years and the frame for about a year. Sleep Number's high-tech air mattress is better than my previous one but it's not as good as I expected.

Excellent quality. Compared to my old mattress, my Sleep Number is firmer. I can make it firmer if I want to or softer, so it's very nice. The sales professional was very good and knowledgeable, and he helped me a lot in getting what I needed.

I used to have a little twin size bed and my Sleep Number is totally different. I've had it for a year now and it's a lot better. Moreover, the rep I dealt with was really nice. She helped me out a lot. I actually went back and bought a couple of pillows, some sheets, and a bunch of other stuff.

Sometimes, I sleep well on the Sleep Number Bed and sometimes, I don't and I've tried to adjust on it. My wife seems to be having more problems than myself. She seems to think that it's uncomfortable. Once she lays on one of her sides, she feels there's something different there. But all in all, our experience with them went well. Their sales and delivery team were nice.

The sales team was very knowledgeable, friendly, and helpful. We got the Sleep number bed delivered to our home, but we set it up ourselves. Instructions were great and our sales rep talked us through prior to that. They said it's about four steps and we should be able to handle it. It's very straightforward. Quality-wise, the bed is great. We probably should have gone up a model or two to have a little more memory foam or a topper to it. But it's a nice mattress. I like the adjustability of it, but we need a little bit more padding on the top, and then the straight air bed.

I've gone through a series of mattresses and those haven't lasted more than seven to ten years. I also wanted something that I could adjust the comfort and the firmness, so I got a base and mattress from Sleep Number. The delivery guys came on time, set everything up and walked me through everything. It was great.

A friend of mine had a Sleep Number bed and recommended it. I got myself their basic model. The sale rep was friendly and informative. I had it delivered and somebody else was here to receive it. They told me the delivery people did a good job. Overall, I had an enjoyable experience with them.

We've had a Sleep Number for 15 years and we loved it, so we decided to stay with them and upgrade to a better one. They had a booth at a show that we went to and we talked to the people and decided to go and buy one. It has all the bells and whistles and tilts up when watching TV. The feet also tilts up and it has the vibrator in it.

The comfortability of the Sleep Number mattress made me purchase it. The mattress is not as good as I thought it was going to be, but overall my experience with Sleep Number was decent. Their sales professionals were excellent and the delivery team was great.

When I started researching mattresses, I found that if somebody rolls over with one of the foams, the body is still indented, so they're going to have to wait until it flops up until they get a new indented shape. And that's what I didn't want. My fiancée has a bad back and when I got the Sleep Number, she loved it. I wasn't really impressed until I pulled my back out. I pulled a sciatic nerve of my back, and I realized why I bought it. When I got into bed, I could adjust it to where I am comfortable and now, I'd normally sleep at 95. When I first pulled my back, I was down to 75. I bumped it up a little each time and my back was getting better, so it worked. Delivery was fine although they didn't take the old mattress which kind of upset me. But the trash men took it. I talked to a friend of mine yesterday who has one of those foam beds and he's going with Sleep Number.