Chili's Grill & Bar Reviews

Service and all a restaurant should be is fine. However I brought my 26.99 steak shrimp chicken fajitas home. I ate a small one smothered in all the peppers, cheese, etc. at Chili's and didn't notice anything. I got hungry at midnight and started getting them ready. I ate a piece of "steak" alone and noticed a weird chewiness. I pulled it apart like paper and saw patterns inside all three meats and shrimps. I saw lines of glue that stretched half an inch apart then broke and fell. This is fake lab created meat. There is nothing at Chili's to alert me to what I am ingesting and If I'm ok with it.

My husband and I just went there for lunch. He had the fajitas, and I had a cheese burger. I had 2 bottles of ultra, which were 6 dollars a bottle. He had 2 blue moon. His steak was tough, my burger had no taste to it. The ranch for my fries, was so runny, you could pour it through a screen door. Our meal total was $78.00. that is unacceptable!!! For that price plus a little more, we could have gone to Texas Roadhouse and had a decent meal. We will not be returning!!!

Went to Togo order window, nice young lady helped me, she took my order then did something to the card machine, turned it to me and left. I looked down at it, it said the amount of 36 plus change, taped my card then said 41 plus change. I asked why she didn’t know. I asked for a manager. A lady came, she didn’t say her name and said I clicked on it for a tip. I would have given one but there wasn’t any place provided for. I said I didn’t then after I was told I did. Again I wanted to cancel the order, she said it was company policy not to do so. That’s when things got bad. I said bs, that’s bs. She then said even if she could it would take 14 working days, that’s 3 weeks. I said bs again. She then got Omar. He said that is company policy. I said bs. He said if I could walk outside, like he wanted to fight.

What did you do to these chicken crispers???? I've been buying these and loved them for DECADES. Today I took my order home and what did I find? Cardboard. I'd have been better off with a frozen dinner. Last time at Chili's for me. Absolutely horrible.

Absolutely horrible Mushroom and Swiss Burger. Never again will I eat there. We were a family group that came out to have a good time together. My Daughter and I ordered Mushroom and Swiss Burgers. We both hated them. The mushrooms were frozen with no sauce or seasoning. Straight out of a can. Absolutely horrible. Next my sister and niece were upset about the Hot Wings. They looked raw. She was so upset because they had zero taste. The manager was very rude. Terrible customer service. I will never eat there again. We spent over $250 on meals and no one was happy.

Chili’s on 192 is the best in Central Florida. Dale goes above and beyond. He is very attentive to his customers, as is his assistant Juan. They are friendly and always ensure the customer is satisfied. Best place to go. However, Chili’s needs to keep classic nachos always on their menu!

Chili’s has discontinued their hamburger skillet queso. The replacement queso taste just like rotelle cheese dip that I can make it home. Not interested in going back now that they’ve discontinued it. My waitress said everybody’s upset about it. Why would you get rid of this, it was one of your signature items!

We had a party of 7. Checked into the receptionist. We checked in via email, was told we would get an email in 15 -20 minutes. There was very little room inside to wait (standing room only). We went outside and at 15 minutes, one of us went in to check on time. He came out and said we were next. We waited another 15 minutes, so we had 35 minutes total wait time invested. Walked in to check, and they had not sent us a text. They said they did and had given our table away. They clearly just dropped us from the list, as the receptionist was flustered to see us. Poor way to run a restaurant. Why not just give the guest a buzzer? Will not be back. Huge waste of time and effort on our part. If you want a table, you should stand inside in front of the receptionist to assure you won't be dropped!

I had not been to a Chili's restaurant in years. The one that my granddaughter took me to was, of course, different from the original one in our city. I ordered the half rack of ribs, fries and rice. The ribs were delicious, as were the fries, but the first taste of the rice was quite unexpected. It looked like Mexican rice, the taste was spicy but it was dry and cold. The service was very good, but they need to check on that cold rice and make it more edible. I was going to call Mia, our server, but I didn't want to embarrass her when it wasn't her fault. Whoever the chef or cook is, he or she need to vamp up their Mexican rice skills.

Oh my what in the world has happened to Chili’s. We are there for the last time ever tonight - will never ever be back to any location. The first offense was taking the corn-on-the-cob off the menu, but the second and final offense was a doozy. I ordered a salad minus the chicken - for nearly EIGHTEEN DOLLARS I received a tiny bowl with rice, a spoonful of lettuce and a tiny scoop of guac. I pointed out all the additional stuff it listed on the menu and it was corrected but all they added was a few kernels of corn and 2 tiny sprigs of cilantro. They asked if I’d like to substitute anything for the chicken. Yes, beans - and then an additional $3.75 appeared on my bill. So a veggie burger and a minuscule, rather bland salad? More than $45!! Bye bye, Chili’s - you will be losing LOTS of customers, I’m sure.