T.G.I. Friday's

I am disappointed and dissatisfied with the service and conduct that I received on March 27th. The manager was very rude. His behavior was absurd! I have never ever known a manager to act this way. He wasn’t willing to listen, he was speaking to me in a demeaning manner, yelling and screaming at me during our entire telephone conversation. I purchased food and there was no glaze on the food I ordered. The Whiskey Glaze bundle I ordered, the glaze was the purpose of the order. We weren’t able to eat it. On Monday, I called corporate office to file a complaint and was told the District Manager will reach out to me. That has not happened as of yet. This is completely unacceptable and I don’t appreciate being treated this way. I hope this matter is handled appropriately and swiftly so that no one else has to endure the utterly distasteful disrespect that I had to endure.

We ordered Nachos sharing as a starter. My first shock was that charged £12+ for this. My second shock was that when it arrived it had hardly any cheese, salsa, guacamole or sour cream. Instead it was a pile of Tortilla chips with very small amounts of the above drizzled over it and lashings of raw chili over the top. Not the pickled kind, actual fresh raw chilies which were very hot.

Upon entering the restaurant I overheard a family leaving and complaining about the service being terrible. That should have been my cue to turn around. Upon entering it appeared to be chaos. We were advised there is a 20 minute wait. She didn’t ask my name. I told her, "I will be in the bar until availability opens." We go to the bar and the bartender loudly tells us we cannot sit there. We left. This is the Central Valley location.

Tonight we ordered TGI FRIDAY'S over the (ever crappy) Ubereats. It took over an hour, and either Ubereats or Fridays mysteriously “cancelled” our order, p “too late for a refund” but still charged us AND still sent the food? The food was over cooked yet still stone cold…My steak was supposed to be medium, it was Over well. Everything else was cold and our drinks had clearly been spilled as the small cups were only about 25% full at most. Apparently if your order is cancelled, you can’t complain or ask for a refund…even if THEY cancelled it!! Clearly SHADY. I will never be fooled again. Back to Doordash. Ubereats and/or Fridays has clearly figured out a way around being bothered with good quality and service…You can’t even complain on their site if they pretend to “cancel” you, while still charging you. SHADY. SHADY. SHADY. NEVER AGAIN.

They give you way too much food. Can’t finish it all or I’ll be sick but I’ll feel like I wasted my money. A meal is about 16-17$ and you can’t even finish it. It’s no wonder America has an obesity epidemic. SMALLER PORTIONS FOR LESS $$.

I visited T.G.I. FRIDAY’S at STONECREST, 2871 STONECREST CIRCLE, STONECREST, GEORGIA 30038 on 9/27/208. I went to the restroom first and noticed that there were no paper towels or soap in the restroom and it was NASTY??!! My friend and I continued to give them a chance, considering it was late (11 PM). I and we had hand sanitizers. I ordered ribs and a few sides, one of which they didn’t include on my plate and a cocktail. I shortly noticed that a roach was crawling on my ribs.

First time using DoorDash (who was great)... My 20 yr. old just finished his finals for College and we were going to celebrate! It was 11:45am on a Wed. I ordered from TGI Friday's since he loves their dessert. My order was: 1- Cheeseburger, 1- Sesame Chicken Appetizer, 1- Chicken Parmesan Pasta, 1- Red Velvet Cake,

1- Cinnabon Cheesecake. At 12:20 I received: 1- Salad (with grilled chicken on the side) and french dressing, 1- Fried Chicken Sandwich with Avocado and french fries, 1- Fish Fry with a side dish of Cole Slaw. That's it! That was the whole order for $99!!

I think good customer service is always a terrific thing. The Hospitality person at the front door looking presentable, clean, well spoken and with a smile on his/her face will leave a customer pleased. Also, the waiters as well. The place should always be clean... tables, chairs, utensils, cups and glasses.

At first the Barbecued Baby Porkrib which I ordered and was served to me was too dark-burnt up. And it was replaced with other one cooked right and they only charged me a half of the price with apology. I thought it was good manner to customers.

I think this is a nice restaurant. Wish the prices were more family friendly. But overall it's a nice place to eat and relax. It's usually not too busy and we usually get our food in a timely manner.