TGI Friday's Reviews

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About TGI Friday's

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TGI Friday's has offered casual dining since 1965. The restaurant chain serves appetizers, burgers, ribs and signature cocktails. TGI Friday's aims to create a lively dining atmosphere, incorporating a bar-centric experience and a diverse menu to cater to various tastes.

Pros
  • Diverse menu options available
  • Clean and welcoming atmosphere
Cons
  • Long wait times for service
  • Inconsistent food quality

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TGI Friday's Reviews

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    Page 1 Reviews 0 - 10
    Staff

    Reviewed July 1, 2025

    My son chose TGIF in East Windsor for his 18th birthday and graduation dinner — and it was a fantastic experience. Manager Gianna was truly amazing. From helping us decorate to checking in throughout the event, she made sure everything ran smoothly. The space was perfect for our large party, and the entire staff was friendly, attentive, and supportive. The food was great, and we appreciated the vegan options for our guests. Everything was served fresh, and the atmosphere was fun and relaxed — exactly what we hoped for. Thanks to Gianna and the TGIF team, my son’s celebration was unforgettable. Highly recommend this location for your next event!

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    StaffHonesty & Transparency

    Reviewed April 1, 2025

    Today I visited the Fridays in Burlington, New Jersey and had a pleasant surprise with a new bartender Erin. Although she is filling in temporarily, I would love to have her at this location. She is friendly and honest and attentive to all the patrons. I love the ribs and burgers there; you can’t go wrong.

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      Punctuality & Speed

      Reviewed Jan. 28, 2025

      I ordered and paid online to minimize the wait time. I arrived to chaos. I stood in line for over 10 minutes staring at what I learned to be my order. When I came home and opened the bag to my surprise there was no soda, I had ordered a Sprite. The sampler that I ordered was not filled correctly. I ordered potato skins and was given fried green beans which I threw out. I ordered seasoned fries but was given limp french fries. I gave this experience one star as I did receive some food. Had I not paid online I would have left. If I order online I will only pay at the restaurant and go if I encounter the same situation without the food.

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      Price

      Reviewed Jan. 4, 2025

      Don’t waste your money or your time. Complete garbage, bourbon, chicken and mashed potatoes. Not sure how any company can service and just rip people off with garbage, when everyone’s out of a job you’ll know why and it’s your lack of taste buds and serving something worth eating because it’s complete garbage. I wouldn’t even feed it to my dog.

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      Customer Service

      Reviewed Dec. 10, 2024

      TGIF - Dover, DE... The GM has a horrible attitude and demeanor... She had the audacity to be irritated with me because they screwed up my order for the 3rd time in a row... I would not recommend dining at this facility... I didn't take too lightly to her catching an attitude with me... Cancelled my order and proceeded to leave. I have made an official complaint with the corporate office and I expect an apology from Ms. **... Tried to pop fly with me... Don't do it!!!

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      Punctuality & SpeedStaff

      Reviewed Sept. 29, 2024

      Our daughter had the best birthday party at Friday's in Westbury. The manager, Seth, was so helpful and accommodating. Our waiter, Sy, was quick and efficient. They dealt with 20 teens with a smile the whole time. Can’t thank them enough. We will be back soon.

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      Price

      Reviewed July 8, 2024

      Avoid at all Costs! The food is terrible. I ordered the BBQ ribs and they were pathetic. There was no meat on the ribs. They served a rack of bare bones and the fries were soggy, undercooked and cold. Do not eat here.

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      Refunds & Payouts

      Reviewed April 2, 2024

      I ordered two fajitas, one chicken and steak well done and one steak and shrimp. I had it delivered from door dash. I paid 61 dollars and my order was wrong. They sent two shrimp and steak fajitas but I am allergic to shrimp and have told door dash and TGI Friday's this and they have both refused to refund one of the fajitas, the only thing they can offer is for me to come up there and have the order remade. My whole complaint is that they sent me the wrong order and I had to pay for the food and the delivery of the food and now TGI Friday's expect for me to drive up there to correct their mistake. This is totally ridiculous and my daughter fajita was not even good. It tasted like they added vinegar to something. This is the last time I will ever spend any money with this establishment, they are totally incompetent and will just give you whatever they want you to have for your hard earned money. I really feel like I am being screwed over by this company.

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      TechSales & MarketingMaintenanceStaffBilling

      Reviewed Nov. 7, 2023

      My friend and I went in earlier this evening, and I got a Cobb salad with hard pieces avocado in it, and the salad tasted old and like the lettuce had been from a few days ago, some of it was Brown and had a funny taste. My friend got a burger and fries, the waiter was not very Accommodating. She checked with the Cook and he said they were out of avocados and would get them in tomorrow. Also when she came back to the table and I let her know that my salad tasted off she asked me if I would like her to get the manager, and without hesitation when she gave us, the bill, did not discount nor take off the salad as a courtesy. I was displeased with the way she tried to help us out and fix the problem. Other restaurants would have taken off the tab or asked if I would like something else off the menu and apologize for the inconvenience. I do not think I will be going back to this restaurant in South County. The bill is about $35.

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      PriceRefunds & Payouts

      Reviewed Aug. 27, 2023

      I took my family for dinner. The food was absolutely horrible. Ordered shrimp Alfredo and two burger combos. I got one baby shrimp and two tiny pieces of chicken in a very bitter Alfredo sauce with some noodles. On the first bite, could not eat this food. Complain to the waitress. She said a manager is coming. Manager never came, but we were charge for the full order of the food. We had to leave and go someplace else to eat after paying for the food that we could not consume. This service was the worst service I’ve had in the history of services from a restaurant. I just wanted to let that be known that I will never ever go back to a T.G.I. Fridays in my life again. Horrible service.

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      TGI Friday's Company Information

      Company Name:
      TGI Friday's
      Website:
      www.tgifridays.com