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International House of Pancakes (IHOP) Reviews

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About International House of Pancakes (IHOP)

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The International House of Pancakes (IHOP) serves breakfast, lunch and dinner. Since its founding in 1958, IHOP’s menu has expanded to include omelets, burgers and salads, offering a variety of meal options for different times of the day while maintaining its breakfast-centric identity.

Visit www.ihop.com/en
Pros
  • Affordable pricing for meals
  • Family-friendly atmosphere
Cons
  • Inconsistent food preparation
  • Long wait times for service

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International House of Pancakes (IHOP) Reviews

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    Page 1 Reviews 0 - 40
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    Punctuality & Speed

    Reviewed Aug. 16, 2026

    My family and I went to IHOP for breakfast Saturday and we had a wonderful experience!!!! Our server Dhanna was very attentive and quick with our meal. She even suggested my breakfast and it is now one of my favorites. My family will be back next Saturday again and we hope Dhanna is our server again!!! Keep her. She’s the best.

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    Reviewed Aug. 6, 2026

    The pictures of the food that they offer look very good very delicious. But when you order the food, it's nothing like the picture. Not even close and the pancakes. I mean the pancakes to say the least. Were trash? I mean, they're dry, they serve them on a small plate. So you can't put any syrup on and you need tons of syrup. Because they were so dry, they hash Browns weren't even done. I mean, this is not the first time I've had poor food from IHOP,. I mean, it seems like every time that I go to an IHOP. It's the same thing, no matter where you're at. I think I'll not come back here again. It's just a waste of money. Thank you.

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      Staff

      Reviewed May 6, 2026

      They are so kind and serve our food and they are very hard workers and we are appreciative of their service. This is our favorite place to go for breakfast anytime of the day. I want to recognize the waitress and the cooks. The waitress was ** /IHOP 36-052 3447 S. Florida Ave Lakeland Florida 33803.

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      Customer ServiceStaff

      Reviewed April 12, 2026

      I just want to give server Kim & the staff a huge thank you for her/their customer service, promptness, & hospitality while dealing with a super busy lobby. Great job!!

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      Customer ServiceStaff

      Reviewed March 17, 2026

      I - HOP #784 Is an awesome place to eat. All the service staff serves you with a smile. Great attitude. The Manager always acknowledge you... never had a bad service.. This is our place to eat. Fantima and Letti are great server. Even Noel sometimes bring our coffee cup with creamer. The whole staff at this place are great and wonderful.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed March 14, 2026

      Family was super impressed with Donna. Excellent customer service and talent to remember our orders without writing them down… So caring and quick… Food was delicious…. Will definitely be bringing my family back.

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      Sales & Marketing

      Reviewed Feb. 1, 2026

      I've been to every local location, none have the $6 breakfast. I suspect in order to legitimize their advertising it there might be one in northwest North Dakota.

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      Contract & TermsSales & MarketingPrice

      Reviewed Jan. 23, 2026

      I went to IHOP for the advertised $6 breakfast. I ordered and a small glass of milk. When I went to pay, the breakfast was $7 and the 8 ounces of milk I got cost me $4,79.... 4 dollars and 79 cents for 8 ounces of milk. And $7 for my $6 breakfast that ihop has been advertising for $6. That's $11.79 for a $6 breakfast. I complained to corporate and now they are ignoring me. I will NEVER go to IHOP again.

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      Staff

      Reviewed Jan. 11, 2026

      Stacy ** is amazing on what she does. She is at the Weatherford location. Very polite with customers and help when we wanted to substitute an item. I’ve never had a bad experience with IHOP as long as she is my waitress!!!!

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      Customer ServicePricePunctuality & SpeedBillingRates

      Reviewed Dec. 13, 2025

      I went to IHOP in O'Fallon, Illinois this morning with my wife. There was one car on the lot at 7a.m. besides ours. There was nobody eating there and we had the place to ourselves, and now I know why. A rather large woman of color seated us in a "booth" as she called it and brought us each a cup of coffee. She placed menus on the table for us to order from and quickly left to talk on her cellphone. She didn't leave any spoons with our coffee, and I had to ask for one to stir the cream and sugar. While she was standing across from us in the front by the kitchen talking on her phone, I motioned her over and asked for spoons. She brought spoons over and never said a word to us while her cellphone was glued to her ear.

      A short while later our food was brought out to us by our ever so rude waitress, and she never said a word to us while placing the food on our table. She continued talking on her phone the entire time and she walked back up front. Again, I had to motion her over to our table and ask for some utensils and napkins with which to eat out meal with. She cut me a glare, rolled her eyes at me, rudely placed the utensils on the table and walked away as if we were bothering her and interrupting her phone conversation.

      I will say that the food was very good, but the service was absolutely horrible. I didn't get her name because she wore no nametag, but she was one of only two servers there at the time. One was a foreign lady, and our server was big, **, and extremely rude and unfriendly. She was so terrible, I doubt we will ever go back again. For the price of having breakfast there, we the customers deserve better. Our bill was $37, and I left the lowest suggested tip because of her. I've never been so disgusted and mistreated in a restaurant like I was today. She could be a big reason why that parking lot was empty.

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      Customer ServiceSales & MarketingOnline & App

      Reviewed Nov. 30, 2025

      I would love to order online but your website won’t let me login from the app. When I try to login on the app it goes directly to the Siri browser and I can’t login. Very disappointed. I have an Apple phone and it tries to open with Siri. When I send to the Chrome browser to open it always says oops something went wrong.

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      TechStaff

      Reviewed Nov. 14, 2025

      My family and I frequently go to this location here in Sherman. It is by far one of the best locations of IHOP. We have gotten to know the waitstaff and on Saturday Nov 8, 2025 and it was my daughter’s birthday. Joseph H is her favorite server for many reasons, she always orders the cupcake pancakes with an extra side of whip cream with sprinkles. Every time we come he always makes it special for us. But this particular visit was even more special! He brought out her hot chocolate with sprinkles and her eyes lit up like a Christmas tree. Our order came out hot and fresh and all special requests we had as well!

      They had a balloon artist there and Joe got her an extra special birthday balloon and to top it all off they brought her a scoop of ice cream and the staff gathered and sang to her and my heart was so full with just how much that moment meant to her and I know she will never forget her 8th birthday at ihop because Joe and the whole staff is fantastic. And so is the manager. He is also very attentive and always comes by when we come in. I can’t express how this particular ihop is so special and we always feel like their family when we come in. Thank you again Joe for the best birthday breakfast a girl could ask for!

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      Punctuality & SpeedStaff

      Reviewed Oct. 26, 2025

      A good experience but need crackers, croutons, or bread served with the chicken salad. Staff was informed and as prompt as can be that they were swamped with a 40 people dinner party. I'd recommend to still try the place.

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      Reviewed Oct. 22, 2025

      The one on Rainbow in Las Vegas! Give it a minus one, terrible! My hash browns and eggs were fried in old rancid oil and had a bad old oil after taste. My granddaughter's strawberry crepe had no filling or whipped topping on top. The crepe dough was hard and old-tasting. This will be my last time at a IHOP. I should have listened to my friend, she had the same experience. Sad you used to be a good family restaurant to go to.

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      Staff

      Reviewed Aug. 30, 2025

      Our server at the Pier Park IHOP in Panama City Florida was Star. She couldn't have been more efficient and friendly. She made us feel so comfortable and welcome. She is A number 1 in our book. IHOP needs more like her.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 29, 2025

      So me and my friends went to IHOP today on Atlanta highway in Montgomery Alabama. We got there around 10 AM. I asked young lady. How long a wait would it be? She told me around 20 minutes mindful, there was probably 10 tables open. We were the second group in line of 3 people. 40 minutes go by and we still didn't get called and as we are watching guests Walk out the door one after another. After they got finished eating and no one is there to call us aim to be seated other my friends and I left. More people left because they got tired of waiting. This is by far one of the worst ihops I have ever been in as far as customer service and staffing. I definitely do not recommend you going to this IHOP In Montgomery Alabama.

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      Punctuality & SpeedBilling

      Reviewed Aug. 24, 2025

      We showed up around 12:30 and got seated fairly quick. Sadly, that was the best part of me and my families visit there. We then ordered and got our drinks also pretty quick. The problem was that we then waited until around 1:40ish to get our food. After that, we proceed to eat and what not.... that's when we found hair in our food. We got the food taken away and had them cancel it off our bill thankfully but then while leaving we noticed the cook was not wearing a cook's net for their hair but they were wearing a bandana.

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      Punctuality & SpeedRefunds & Payouts

      Reviewed Aug. 22, 2025

      11:pm Wednesday night, iHop was slow, only saw one table, finishing up. Waitress was sweet, and took our order, then hour goes by, and she said the cook/manager was screwing up all the orders. Huh? We waited 20 more minutes, manager never came to our table to explain why our food was so late. We paid for our drinks and left. Will not be back.

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      Reviewed Aug. 19, 2025

      Del in Clermont Florida was the best server I’ve had in any restaurant in a long time. Her heart felt and sincere greeting made you feel right at home from start to finish. Her smile and positivity is infectious! I appreciate you Del!!

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      TechPunctuality & SpeedStaff

      Reviewed Aug. 16, 2025

      IHOP never disappoints! The food came out fresh, hot, and fast. Pancakes were fluffy and buttery, eggs cooked perfectly, and the portions were just right. The staff was super friendly and attentive, and the restaurant was clean and welcoming. Definitely one of my favorite spots for breakfast any time of day! IHOP never disappoints! The food came out fresh, hot, and fast. Pancakes were fluffy and buttery, eggs cooked perfectly, and the portions were just right. The staff was super friendly and attentive, and the restaurant was clean and welcoming. Definitely one of my favorite spots for breakfast any time of day.

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      Staff

      Reviewed July 27, 2025

      I come to the Tarpon Springs IHOP location often. The staff and food is always great, the service is always exceptional. I was served by Jada today who is a very professional and attentive waitress. She has memorized my beverage and food orders which make my dining experience so smooth every time she serves me. She's always attentive, friendly, courteous, and professional. Thank you! I highly recommend this location if you're in the area.

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      TechStaff

      Reviewed July 24, 2025

      I was at Ihop In Schererville In 7/23/25 at 9:35a,m, I had the best experience ever! Alexas was my waitress, she suggested a suggestion for my benefit, she also had a trainee with her. She was polite, attentive, mannerly, respectful, considerate. She came back to my table to see how I was doing. She didn’t lose her focus on her customer just because she had a trainee underfoot. As I watched her, she was business like, no giggling, outside talk with her trainee. She focused on her job. I hope her trainee becomes just as good as her trainer.

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      Punctuality & Speed

      Reviewed July 19, 2025

      The waitress was slow as she could be. Took her 10 mins before she came to my table. Didn't take the menus away after taking my order. Sat there longer to get a drink. Then my food was cold, butter was just brought out of the fridge. Didn't check on me at all and she wanted a tip. It wasn't even that busy, it was actually slow for a Sat.

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      Reviewed July 16, 2025

      Ate here and the experience was great. Colleen our server was a delight. It had the sampler with blueberry pancakes. My husband got sirloin tips which is is favorite of all time. The cooks took pride in what they were putting out with pride. A must you gotta go to IHOP.

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      Staff

      Reviewed June 21, 2025

      Did not give me what I ordered. And management did not care. They make it seem as if all you should do is come back and correct it; no consideration to how far you are, and it’s your problem if you can’t come back.

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      Punctuality & SpeedStaff

      Reviewed May 4, 2025

      Today, around 4:30pm, my family visited IHop located at 747 E. Rochambeau Dr, Williamsburg, VA 23188. When we walked in and waited to be seated, we noticed the staff staring and whispering. After waiting 15 mins without acknowledgement, "**" appears and states... there is a 35 min wait. She then looked at my sister-in-law, shook her finger at her and said "you're the one who reported me to corp." We did not appreciate her rudeness and unprofessionalism. We will not patronize this IHop ever again. I had no idea that a report that was made so long ago could effect her so deeply. We will say a prayer for her.

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      StaffRates

      Reviewed May 3, 2025

      The staff and my personal favorite member of the team Reeda are absolutely wonderful very attentive and on point. I have to give them a five star rating. Thank you my fellow Texans and distinguished guests. Sincerely, Nicholas ** Of Odessa, Texas

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      Customer ServiceTechPriceRatesHonesty & Transparency

      Reviewed April 10, 2025

      If I could give 0 stars, I would! I ordered an egg white veggie omelette and banana fosters pancakes, which I have order many times at different locations and it has always been good and the presentation looked like the picture and had the ingredients that was on the menu’s description. I wish I would have looked up their reviews first. I normally do when I am dining at a new place. Since IHop use to be my go-to breakfast place, I didn’t think I needed to. When the food came out, my egg white omelette was brown, my bananas foster; the pancakes were brown and thin, not light and fluffy like I’m used to them being… There was no sliced bananas on top.

      When I confronted the waiter about did they run out of bananas, he told me that they were inside the pancakes, but that was a lie. There was no taste of bananas or foster. The dollop of whipped cream was a runny mess on top, the omelette had no seasoning or flavor, no type of sauce or cheese. We were the only customers in there, but I still had to get up and find the waiter to serve us. My friend got the sirloin steak tips and a salad and they couldn't even get that right 🤦🏾‍♀️… Customer service and food quality and quantity had drastically changed for the worst, but prices keep going up across the board. However this is by far the worst dining experience I have ever had!

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      Punctuality & Speed

      Reviewed April 4, 2025

      IHOP in Palm Coast Florida is the best! We are always seated with a smile and seated promptly. All the servers are good but of course we have our favorites, Norma ** and Dawn always remember what we like and serve us right away. I’ve never had a bad meal there. I know they’re famous for pancakes but their cheeseburgers and fries are the best. Breakfast every Sunday is a must. Even when crowded, it’s always service with a smile. Palm Coast iHop keep doing what you do and thank you!

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      Punctuality & SpeedStaff

      Reviewed March 23, 2025

      IHOP hallandale great service, & food. We ate steak & eggs, sirlion & nuggets. Jojo the waitress has been taking good care of me & others for years. My friends like pancakes bacon omelets & burgers. Jojo been sweet, prompt & adapting to our menu food requests. Thanks. Colby omelets are work art.

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      Punctuality & SpeedStaff

      Reviewed March 4, 2025

      Ihop in Montgomery Alabama on Atlanta Highway is VERY SLOW and short staffed. I came in for National pancake day. Waiting 10 mins to get seated and then waited another 20 mins before the waitress came to the table.

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      Billing

      Reviewed Feb. 25, 2025

      Haven't been in a long time, breakfast special at 6.00 was a great deal, until they add 4.75 for an orange juice, 3.50 for a cup of coffee and almost 4 dollars for adding wheat toast. Those add ons doubled the bill. If you want a bargain order the breakfast special and ask for water only.

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      Customer ServicePunctuality & Speed

      Reviewed Feb. 3, 2025

      IHOP New Westminster
      Please put “Bad Customer Experience at IHOP Chris Brenner” in the YouTube search bar to find the relevant video. Wow... and not in a good way unfortunately! Go there to satisfy your curiosity maybe. One of the 2 female servers who works closing shifts, saw me walk in at around 8:30 pm when they close at 10 pm. She gave me a belittling smile while saying, "Oh god... you gotta be out of here by 9:30" and then she turned around. I replied with, "good evening, [name]. Nice to see you too." She ignored me and kept her back facing me. The next time I came in, she gave me crap for arriving at around 8:50 pm. She got pissed off and didn't hide it that I'm someone who could arrive between 8 and 8:30 pm and still not be walking out of there until sometime between 9:45 and 10 pm. How dare I, right? Maybe because I order 3 dishes and eat slowly because it's more comfortable and healthier. My right. She wanted me out by 9:30 so I couldn't possibly prevent her from leaving as early as she could. Kitchen closes at 9:30, she can cash out at 9:30 and... if there's any customers left in the place preventing her from leaving, it better not be me! Wow... again. I had told her that she was acting like someone who didn't enjoy her job very much. Her response, "I love my job! You're the only one I don't like." Can totally tell that she loves her job with how quick she was to deny it and her eagerness to leave as early as the system can allow. She called me rude and condescending and stated that I need to show more respect. I mentioned the respect I show by proactively offering to pay before 9:30 pm so the cash out can happen ASAP. She gave an insulting whoop-dee-doo response to that. Well, I could easily have been rude and condescending towards her a few times when I was in the process of defending myself. It was retaliatory. There's other restaurants that I frequent and I get along great with all the servers. No other server has treated me (bullied me) like that. Not one! Not even close.
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      Staff

      Reviewed Dec. 13, 2024

      The server was new. Within management it was a lack of professionalism. When speaking of our food my eggs was not cooked to the point where my cheese was melted. My pancakes was not fluffy. We had to send food back several times due to not being right

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      PriceRatesHonesty & Transparency

      Reviewed Nov. 27, 2024

      We went to the IHOP in Kyle, Texas and could not have had a better experience. The greeter, the waitress and the manager that I talked with all had smiles on their faces (and you know when the smiles were honest). We don't eat out often, but when we do, it is important to have good food and good service. My compliments to Jaime, the manager and to Laura, our server. She took the time to explain several options for my wife, who is gluten-free and to me, because I have a focus problem. To top that off, the prices were fair compared to prices anywhere today. Please go to that IHOP in Kyle or to any of them because they are doing a great job for their customers.

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      Customer ServicePricePunctuality & SpeedStaff

      Reviewed Oct. 24, 2024

      On Saturday October 12, 2024, my two daughters and I visited the IHOP in Englewood NJ store # 4630. We encountered a very unprofessional server and decided not to leave a tip. We all had separate checks and crossed out the section that says tip and just wrote the total. A few days later we noticed different charges on our card. The server had added unauthorized tips herself and made fraudulent charges on our Cards.

      I contacted the store manager Rafael. He did find the 3 receipts and as I imagined they were not the original. All 3 had tips and totals added but no signatures. How ironic for fraud. He apologized and offered a credit which is not an acceptable solution. This server is a criminal and needs to be terminated. I reached out to guest relations and they are no help. They do not answer emails or follow up. The entire IHOP company is trying to sweep under the rug that their employee committed fraud and stole from 3 guest. Please be mindful when visiting IHOP.

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      Customer Service

      Reviewed Oct. 14, 2024

      My husband place an order. 5 pancakes. They was nasty. And the hostess has bad attitude like I don't have to spend my money with this restaurant which I'm not no more. No butter in the bag. 2 little syrup like this my lunch at work. Pancake tasted old like the mix wasn't fresh and they was not even busy. So no more. I'll just buy the mix at the store. I'm a tipper. The hostess needs be checked at high point, Parris Ave in NC. I will be spending my money on nasty food. It sucked.

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      Reviewed Sept. 27, 2024

      I’ve been going to IHOP for yrs. My Friday morning me time. This was the WORST experience ever. Coffee was cold, order was not right (and the fly) which she tried to catch (gross). When I mentioned I asked for no butter, she said “well I thought“. Just a bad experience (should have went to the usual IHOP). Spoke to the manager - she said “we can’t control the flies”. Seriously

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      Reviewed Sept. 8, 2024

      Went to IHOP for some breakfast, sat down at a table, the air conditioner was on really high, actually waitress if we can change tables. She went and asked another waitress to other waitress said no so we asked to speak to the manager. The manager said over there talking about no we couldn't change tables. The restaurant was empty. I also explained to her that I'm an elderly woman and that I take blood thinners so I'm cold it was so cold in it that other customers had sweaters on and this woman had the nerve the audacity to say to me, "I can cancel your food and you can just leave"

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      Price

      Reviewed Aug. 19, 2024

      The service was great, but the food was bad. The sausage links were too salty and of an unknown composition. They were more like a hot dog that was produced from a slurry of unknown meat by products. The eggs were ok, but the home fries were tasteless and didn't resemble potatoes at all. The so-called buttermilk pancakes lacked any flavor and if weren't for the butter and syrup wouldn't have been worth the time it took to eat them. So, with tip and tax the cost for two came to $46.00 dollars, hardly a bargain considering the quality of the food. Check number **. Normally I tip better, but the food was so bad.

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      International House of Pancakes (IHOP) Company Information

      Company Name:
      International House of Pancakes
      Website:
      www.ihop.com