International House of Pancakes (IHOP) Reviews

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About International House of Pancakes (IHOP)

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The International House of Pancakes (IHOP) serves breakfast, lunch and dinner. Since its founding in 1958, IHOP’s menu has expanded to include omelets, burgers and salads, offering a variety of meal options for different times of the day while maintaining its breakfast-centric identity.

Pros
  • Affordable pricing for meals
  • Family-friendly atmosphere
Cons
  • Inconsistent food preparation
  • Long wait times for service

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International House of Pancakes (IHOP) Reviews

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    Page 1 Reviews 0 - 6
    Staff

    Reviewed May 6, 2026

    They are so kind and serve our food and they are very hard workers and we are appreciative of their service. This is our favorite place to go for breakfast anytime of the day. I want to recognize the waitress and the cooks. The waitress was ** /IHOP 36-052 3447 S. Florida Ave Lakeland Florida 33803.

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    Customer ServiceStaff

    Reviewed April 12, 2026

    I just want to give server Kim & the staff a huge thank you for her/their customer service, promptness, & hospitality while dealing with a super busy lobby. Great job!!

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      Customer ServiceStaff

      Reviewed March 17, 2026

      I - HOP #784 Is an awesome place to eat. All the service staff serves you with a smile. Great attitude. The Manager always acknowledge you... never had a bad service.. This is our place to eat. Fantima and Letti are great server. Even Noel sometimes bring our coffee cup with creamer. The whole staff at this place are great and wonderful.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed March 14, 2026

      Family was super impressed with Donna. Excellent customer service and talent to remember our orders without writing them down… So caring and quick… Food was delicious…. Will definitely be bringing my family back.

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      Sales & Marketing

      Reviewed Feb. 1, 2026

      I've been to every local location, none have the $6 breakfast. I suspect in order to legitimize their advertising it there might be one in northwest North Dakota.

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      Contract & TermsSales & MarketingPrice

      Reviewed Jan. 23, 2026

      I went to IHOP for the advertised $6 breakfast. I ordered and a small glass of milk. When I went to pay, the breakfast was $7 and the 8 ounces of milk I got cost me $4,79.... 4 dollars and 79 cents for 8 ounces of milk. And $7 for my $6 breakfast that ihop has been advertising for $6. That's $11.79 for a $6 breakfast. I complained to corporate and now they are ignoring me. I will NEVER go to IHOP again.

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      Staff

      Reviewed Jan. 11, 2026

      Stacy ** is amazing on what she does. She is at the Weatherford location. Very polite with customers and help when we wanted to substitute an item. I’ve never had a bad experience with IHOP as long as she is my waitress!!!!

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      Customer ServicePricePunctuality & SpeedBillingRates

      Reviewed Dec. 13, 2025

      I went to IHOP in O'Fallon, Illinois this morning with my wife. There was one car on the lot at 7a.m. besides ours. There was nobody eating there and we had the place to ourselves, and now I know why. A rather large woman of color seated us in a "booth" as she called it and brought us each a cup of coffee. She placed menus on the table for us to order from and quickly left to talk on her cellphone. She didn't leave any spoons with our coffee, and I had to ask for one to stir the cream and sugar. While she was standing across from us in the front by the kitchen talking on her phone, I motioned her over and asked for spoons. She brought spoons over and never said a word to us while her cellphone was glued to her ear.

      A short while later our food was brought out to us by our ever so rude waitress, and she never said a word to us while placing the food on our table. She continued talking on her phone the entire time and she walked back up front. Again, I had to motion her over to our table and ask for some utensils and napkins with which to eat out meal with. She cut me a glare, rolled her eyes at me, rudely placed the utensils on the table and walked away as if we were bothering her and interrupting her phone conversation.

      I will say that the food was very good, but the service was absolutely horrible. I didn't get her name because she wore no nametag, but she was one of only two servers there at the time. One was a foreign lady, and our server was big, **, and extremely rude and unfriendly. She was so terrible, I doubt we will ever go back again. For the price of having breakfast there, we the customers deserve better. Our bill was $37, and I left the lowest suggested tip because of her. I've never been so disgusted and mistreated in a restaurant like I was today. She could be a big reason why that parking lot was empty.

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      Customer ServiceSales & MarketingOnline & App

      Reviewed Nov. 30, 2025

      I would love to order online but your website won’t let me login from the app. When I try to login on the app it goes directly to the Siri browser and I can’t login. Very disappointed. I have an Apple phone and it tries to open with Siri. When I send to the Chrome browser to open it always says oops something went wrong.

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      TechStaff

      Reviewed Nov. 14, 2025

      My family and I frequently go to this location here in Sherman. It is by far one of the best locations of IHOP. We have gotten to know the waitstaff and on Saturday Nov 8, 2025 and it was my daughter’s birthday. Joseph H is her favorite server for many reasons, she always orders the cupcake pancakes with an extra side of whip cream with sprinkles. Every time we come he always makes it special for us. But this particular visit was even more special! He brought out her hot chocolate with sprinkles and her eyes lit up like a Christmas tree. Our order came out hot and fresh and all special requests we had as well!

      They had a balloon artist there and Joe got her an extra special birthday balloon and to top it all off they brought her a scoop of ice cream and the staff gathered and sang to her and my heart was so full with just how much that moment meant to her and I know she will never forget her 8th birthday at ihop because Joe and the whole staff is fantastic. And so is the manager. He is also very attentive and always comes by when we come in. I can’t express how this particular ihop is so special and we always feel like their family when we come in. Thank you again Joe for the best birthday breakfast a girl could ask for!

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      International House of Pancakes (IHOP) Company Information

      Company Name:
      International House of Pancakes
      Website:
      www.ihop.com