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Denny's Restaurants Reviews
ConsumerAffairs has collected 353 reviews and 1,975 ratings.
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Reviewed Aug. 17, 2023
I just wanted to take the time to mention what outstanding service we had at the Kingsway restaurant this morning. The GM, Harish, went above and beyond to make our experience enjoyable. My sister and I took my nephew, and his two siblings to Denny's for his birthday. My sister and I are plant-based, and Harish helped create the perfect breakfast dish for my sister and I, despite the "no sub" policy at the restaurant. A plant-based veggie hash brown dish, with toast and a beyond patty. Absolutely delish! My nephews and niece were also super stoked with the kid's meal items. We wanted Harish to be recognized for his excellent customer service. He went above and beyond. I'd also like to note that it's nice to see more plant-based items on the menu!
Reviewed July 17, 2023
Great food and great server. Amy C. Everyone was very nice. Great customer service. Server Amy really nice. Food was very generous portions. I would do a Google review, but do not know how. This is for the Denny's in Dothan, Alabama. Restaurant #9311.
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Reviewed Feb. 3, 2023
We enjoy the food, and the fact that you can enjoy breakfast any time. They are open 24/7 and the service is excellent. (We always ask for Shirley). The grandchildren love the kid’s menu, and the fact that a robot brings the food to your table. I enjoy the many choices on the menu, and the “over 55” choices as well. If you’re on a budget and want to go out to eat, this restaurant is for you.
Reviewed Dec. 27, 2022
I placed an order on November 24 and got a notification that it was confirmed. My debit card was charged for the order, then I got the text message with the estimated delivery time that was about one hour and a half. After I already waited for more than an hour, I got a new message saying that my order was canceled! I could not reach them, the delivery service assured me that they would make a complaint and I would be refunded. I contacted them via Messenger and they told me that someone would contact me within the next 5 days and the refund would be made, but two weeks passed and no one ever reached me and I didn’t get my money back.
I tried to call them again but all I heard was ‘someone will call you back’. It never happened. Moreover they stopped responding via messenger and then stopped answer my phone calls. :(((( If you value your money, time and mental comfort never even think about ordering anything from them and stay away from that company that is obviously run by criminals.
Reviewed Oct. 20, 2022
Suppose to have menus options starting at 5.99. One item listed on a handwritten copy of a menu the pancake and eggs only item for 5.99. Commercials on television show burger and other items. Store was dirty and run down and I was the only customer in there. Denny's should be sued for false advertising. IHOP is just a classier restaurant. Higher food quality and you don't have to ask for the menu with specials each time you visit. hey are quick to tell you.
Reviewed Sept. 26, 2022
We had breakfast yesterday. The restaurant was immaculate. Since we walked in we were hit by a very pleasant cleaned smell. Everything was organized. The manager was engaged with the employees and you can tell he runs a tight ship. Claudia was very professional and courteous. Food was delivered expeditiously and tasted really good. We’ve been to other Denny's and by far this is the first one I can positively comment on. Thank you for setting high standards.
Reviewed Aug. 28, 2022
My review is being written to provide others with an idea of what to expect from a certain server named "Sam", at the Denny's Restaurant on Shackleford Road in Little Rock, AR. She was just EXCEPTIONAL. She was quick in greeting us; apologizing for our wait (which actually wasn't very long) and asking for our drink order, all with a big smile and great professionalism. Our food was served promptly in probably less than 10 minutes; hot, and not missing ANYTHING....all again, done with Sam's huge, perky and energetic smile. I was very impressed, as it is quite unusual to hardly find the level of customer service she delivers, at ANY restaurant in the Little Rock area.
Servers at other restaurants could certainly use a few lessons from this precious lady on how to treat a customer. I could hear and see her at other tables, and she delivered the same great personality and service to them ALL. Sam certainly deserves a big raise and at least a commendation for her excellent service. I also hope she WINS the $100 drawing she told us about! You are an A plus employee, Sam; and I sure hope you're still there when I return.
Reviewed Aug. 27, 2022
Great food and great server. Did a wonderful job on making food. Great customer service. Server was really nice. I would recommend more people to come to this. Denny's short berry pancakes are a hit. I would recommend here and people would love food.
Reviewed Aug. 9, 2022
My friend and I were Enjoying a nice lunch at the Dennys on Watt Ave. in Sacramento, CA. All of a sudden, a medium Rat ran up to our window sill, kept going back and forth, like it was trying to enter! I told the waitress quietly but another patron noticed and soon everyone knew. I felt bad about it, but this is Gross!
Reviewed July 22, 2022
Ever since they transferred Tracey the restaurant has gotten bad. There were dirty tables, rude customer service and every time I go to Denny's they are ALWAYS PLAYING THE SAME DAMN MUSIC WHICH IS ANNOYING, they need to bring Tracey back.
Denny's Restaurants Company Information
- Company Name:
- Denny's
- Website:
- www.dennys.com
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