Tower Loan Reviews

I've waited until now to share my review because my experience with Tower Loan in Covington was that bad. I was diagnosed with cancer and after that went through a divorce. As a result I called each of my creditors at that time and spoke to them about everything trying to manage a unmanageable situation. Short version of this story is I was screamed at, threatened, disrespected, as was my family members. I've since paid my debts in full. However I’ll NEVER forget how your team behaved. Things are different now. God healed me, and I'm happily remarried. And our finances are healthy.

This company sent a loan check to an address in Florida in my name, I haven't lived in Florida for 8 years. Someone in Florida cashed the check and now there is a loan in my name, Chase bank and Tower loans did NOTHING to verify the person cashing the check. They are very unhelpful with the situation too, do NOT do business with them.

I just checked, and I'm paying double the loan. No way, dude, that's highway robbery..

They are not up front during the paperwork process. Be AWARE. Customer Service is awful. They will lie and tell you anything to get you sign. An unknown $2700 closing fee for a 5000 loan that you weren't made aware of till you try to pay off early. You seriously can't make this stuff up.

Tower Loan of Mississippi is some crooked individuals. I have had several loans with them, but I decided no longer to deal with them. Because of the way they started acting. Especially calling me for the last payment. That was due on the account. They were calling back-to-back. But I captured all of those phone calls and took them and sent them to the consumer protection bureau.

They mailed a real check to my home when I didn't apply for a loan as my credit score has been low and never wanted a loan. But that real check they sent my son stole as he was on drugs at the time. Signed my name, and I busted him. But since I wasn't putting him in jail I told Tower Loans I would pay it, but it was never on my income, my bills, my accord. They will not take partial payments and will call you 22 times in one day at your work. They beat on your door as if they are the police knowing I just got out the hospital that very day. I have never been treated so badly or harassed before. And I am stuck paying them. But, let's see what the judge thinks.

This company is a nightmare. Last year, the manager tried to make me write a HOT CHECK to cover a loan, said if I didn’t, he would sue me. And I was called all types of names. The new manager on 26 is just as bad, I guess the staff likes to argue with the customers. Every other month, I’m charged 2 late fees in a month, even when paid before due date then tells me it’s for the previous month, when late fees were paid again, doesn’t matter if I pay on time or not, I’m still charged late fees. This company treats their customers badly. So if you want to get disrespected, go here. If you want horrible customer service, this is your place, you want to be laughed at, just walk through the door. My experience with the company.

I signed up for a loan I didn’t really need against my better judgment. Trying to pay these people off was horrible. They called my ex wife - we have been divorced for seven years - to include her in the drama when I tried to pay the loan off early. Their practices are awful and their customer service ranks right up there with the Third Reich.

Government shutdown was beyond your customer (government employees) control. We are unemployed and receiving no pay. I’ve been contacted as part of Tower Loan process for late payment, I’ve been contacted every day for about 2 weeks. Some would consider this harassment especially since this is publicly known and told to each employee. Today, the manager told me that no provisions were created for government employees. Unfortunately now, my 36 month interest free loan established through Miskelley for merchandise purchased is null and voided with interested being applied. Quite disappointed and wouldn’t recommend Tower Loan to anyone.

I went to title loan and got 6500. Danielle took care of me like a pro. She is nice, curious and made things really easy and worry free. I didn't have to use a car title like a lot of places do. Just some personal property I own like tv stereo and a couple other things. She made it a great experience and it took less than an hour. I would recommend Tower Loan and ask for Danielle. She is really positive and makes you feel welcome and will do all she can to get you what you need. Thanks tower loan. You have great folks working for you.

The absolute worst company I have ever dealt with. RUN. RUN AS FAST AS YOU CAN. Deceptive. Manipulative. Liars. Thieves. Total con artists. Do not do not do not I REPEAT do not use Tower Loan for any loan.

The worst company ever! So unprofessional. I owed $1000 and now I’m being sued for $5700. This is crazy. I was making my payments accordingly. But the representative demanded I make the payments her way and we had an altercation and threatened to sue me. And that’s my story. Worst experience of my life OH YEAH NOT TO MENTION THEY'RE GARNISHING MY WAGES AND I MAKE NOTHING AS IS.

They wouldn't change my pay date through the month. Most places will to help you.. not them! Also my poor mom which has passed away since had a loan with them. They wouldn't defer a payment to the end of loan to help her when she was hospitalized several times and so very sick and I explained it to them. They are inhumane and do not care about anything but the almighty dollar! If you need a loan please go anywhere but there!

I am writing to share a strong word of caution regarding Tower Loan. This company exemplifies predatory lending practices, and I urge anyone considering their services to look elsewhere to prevent significant financial strain. The experience with Tower Loan can quickly lead to feeling trapped in a cycle of debt due to their high interest rates and fees, which can become unmanageable very quickly. Furthermore, the customer service at the Wells Branch location has been consistently described as poor by other reviewers on platforms like ConsumerAffairs. Staff, including the manager, have been noted as unhelpful and even rude, and this was my experience as well. This company may take advantage of individuals in vulnerable financial situations. Therefore, I strongly advise avoiding Tower Loan, especially the Wells Branch location.

This is the most dishonest finance company I have ever seen! I had auto pay set up and because I was close to my no interest payoff, they stopped the auto pay without any notice. They also send real checks to me all the time in hope that I will deposit one and get caught in their high interest scam loan. Do not do business with them!

Tower Loan is the most deceptive finance company there is. They will lie and say you’re 30 days late just so you pay by the 15th. They do not properly document their accounts when you call and make arrangements neither. Then they say you are making a mountain out of a mole hill.

Tower Loan constantly calls anyone that's put on the application. Apparently I was listed on someone loan application without prior knowledge or consent. I never had a loan with them but was called on my job. A rude woman asked about a loan I never took out and I hung up. I filed a federal complaint and got a call from a Jason ** who refuse to apologize and demanded one from me because the car claimed abusive response. I go out of my way to not use tower loans or any business associated with them. I will do without whatever before ever surrendering a penny of my money to them

My name is Brian **. I came to your service couple days ago. Spoke to a woman named Christy and Miss Eve. I wanted to say that Christy and Ms Eve did awesome work by helping for any helping requested.

Do NOT everrrr get a loan from this company! They garnished my check and when I finished paying they are still trying to garnish for more money (which is illegal). They will harass you. They will argue with you when you know for a fact how much money you owe!

I got approved for a loan and received the merchandise. One month later I called the company to get the information so that I could simply pay my bill. They would not give me any information and told me that I could not pay my bill unless I gave them four references. I explained I don't have four references and they would not let me pay my bill or give me the information to do so elsewhere. Stay far away from this company if you want to be treated right. The manager called me names and I have all of this recorded. I have complaints lodged in four different places against him and this company. I should have read reviews before I purchased because they are all one star reviews. I would give zero if I could.

Do not ever go through Tower Loan in Joplin Mo for a loan. They are hateful and they lie. I paid my loan off in two payments and before that they called me and everyone else and harassed us every day 5to6 times a day. They threatened me to call their lawyer and sue me. That is why they have a one rating score. And no one is in the office except the workers because this company is no good and their interest rates are through the roof. These people are in for money not to help the customer. Think better than I did before you go through the headache with this company.

If you need money do not go to Tower loans!!, they are not worth the stress. They are not willing to work with payment dates and the interest is insane. They will not accept the loan payment if you can't pay the interest that they tag on for being even a few days late. I recently lost my job, not their problem, I know.. But you would think that if they want their money they would work with payment dates.. They call me and everybody I know a million times a day from different numbers.. They harass me.. I had one guy screaming at my son and trying to intimidate him and just recently they knocked on my door. Again, No amount of money is worth the harassment..

Unprofessional: Came to my door to collect a payment that I had already made and never once bothered to leave a voicemail that it did not go through. Not to mention the constant calling when the payment is not even due. How are we supposed to know what's going on when you don't leave voicemails and are calling all the time? It's not necessary at all. I would rather go to Mariner or Region. I have never encountered such an unprofessional experience in my life, such as showing up at my door when you are not communicating correctly.

The worst company to ever work with. They're not good people. None of the local branches treat people with respect. They Don't work with you. And they break the law by charging high amounts of interest. Please consider shutting this complete down.

I purchased a mower and the company used tower loans. I set up monthly payments at higher than monthly rate to have it paid off in less than a year. A few months into it I noticed my account wasn't being debited. They were not making payments, nor had anyone contacted me. I just went in and paid it off in full after reading reviews of other people being scammed with something like this happening and then being charged extra fees. It also would not let me login to my account to check the status.

This is one of the most incompetent "loan companies" in existence. I bought a 12X20 shed that was built on my property and financed by Tower Loan through the shed company. No experience with them, I just said fine. The shed was bought from a company operating in Louisiana, I live just across the border in Texas. After a short amount of time of making auto payments, they decided they would switch the account to a Texas based address without letting either me or the bank know. The autopay was declined, of course, because of errant information they were supplying.

Company upset called me 3-6 times daily after knowing about my bankruptcy. First Mya called, she was ok. Then SCOTT GOT ON THE PHONE and said, "I promise we gonna take everything you got." SCOTT was very threatening then he said, "It’s a promise we coming." I told them to contact my atty. The man very, very rude and threatening like he wanted to hurt me. Seriously that’s how he was talking like he really wanted to do damage telling me about my finances and what I’m buying and what I have again threats. Oh he said it’s a promise he’s coming after me. Watch out for those verbal threats from Scott

I used Tower Loan through a furniture company in June of 2023 and had no issues up until I moved states. Afterwards they harassed me constantly and contacted family that were not authorized to be contacted nor were their names on my account. I reached out to tower loan 2 weeks ago and requested a 10-day pay off quote to which the associate, Donovan informed me they cannot do that and I need to come in to get one. I informed him I moved to Oklahoma and I need it mailed or emailed to me. He was finally stated he would have a supervisor send it over. 2 weeks later he called due to a missed payment and I informed him I was waiting on the pay off quote. He said it was emailed and I asked him what the email was titled and the account that emailed it over and looked through my email entirely, including junk and was unable to find it.

A "1" is too high for this company. They are awful awful people. They not only harass you but they discuss your account with other people. I'm working towards filing a harassment suit against them. They have sued me. Adding 1700.00 in attorney fees. No warning and after I sent a partial payment. They know my situation and why I got behind but they don't care.

I'm not sure what is going on at Tower loan, but the left hand doesn't know what the right hand is doing. When I went into one of their locations to make my first payment, I told them I would like to set up automatic payments through my bank because I didn't want to drive to the office every month. They had no problem with that, so I signed all the autopay paperwork and left them a voided check. Every month, the payment has gone through my bank smoothly with no problems. But also, every month they call me to tell me that my payment is overdue! I finally talked to a manager, explained the situation, and she said she would put a note on my file that no one from the office was allowed to call me but her. Since then, they don't call me anymore, but now they send me "late notices" in the mail. Meanwhile, the payments continue to go through every month like clockwork and I've never had a late payment. Tower Loan really needs to get it together!

I don't advise anyone who needs a loan to go into this place. I borrowed money years ago. Now I'm working again and I got a letter from them saying they are taking my paychecks this summer to pay the loan.

I never knew I had a loan with with this company Tower; I bought furniture from Ashley and assumed it would be like with their credit card company. The first thing they say is a figure I suppose to owe which is wrong. I told them so and they said, "I have your signature and I will ruin your credit if you do not pay us the $3,500." First they do not have my signature that couch was canceled so they do not even know what is going on but decide to threaten me. My invoice says $2,745.00 NOOOO, NOOOO run from this company unless you want to be threatened and strong armed.

Please stay as far away from this business as you can. If you have a bad day or say something they don’t like and you are late on your payment. They will automatically take you to court for the full balance. They are not friendly nor helpful. Their Google reviews are not based on true experience. It is their friends doing the reviews.

Have paid off two loans twice now and both time early and they still final billed me for the rest of the interest on the contract. They use what they call rule 78, but even then I paid the loan 9 months early. STAY AWAY!

They check your credit which causes a ding in your score, never gives you a return call to say if you are approved or not, I had to make a call to the office only to find out. They never asked me if I wanted my score checked just proceeded to do it and when I called the lady said oh it was some underwriting company. If a person was in need of a loan they wouldn't help.

The experience from this company is horrible. The amount of harassment calls is unbelievable. 10 plus calls a day. I don't recommend this company to anyone. Rude and unprofessional. The Oakdale office is the worse.

I have made ZERO loan inquiries. Yet Tower Loan sent me a $6,004.00 check out of the blue. No application or approval process. I'm sorry, that's not advertising, that's entrapment! That's not all, cashing it means I agree to a 35.8% interest rate! Almost $3,000.00 on top of the $6,000.00, and that's if I can pay it off in 2 years. Like probably most others who received one of these I definitely could not pay it off in that amount of time so the interest total would be even higher!

I am NOT a customer of this company. One of their employees came to my house, about 10/ or so miles from town. This person drives into my carport and begins yelling out the window. Now, with all the shootings and robberies around here lately, I may exit my home with a firearm. This person could have stopped in the driveway and used the sidewalk like a normal person would. But, he decided it was better to drive into my carport and begin yelling out the window. My security system captured all of this. I sent an email to the company service, but don't know if they will do anything. They may want to teach their employees how approach someone's house. So, watch out if someone approaches your house. Be ready for a firefight, but it may be one of their idiots looking for someone else...

They are terrible with confidentiality. They will do whatever they feel is ok to obtain information. The most unethical place I have ever had to deal with. By no means will I ever be using them again. I am a private person and they went to people who were not a reference of mine. And began airing my business.

I got a notice in the mail that I was pre-approved for a $50,000 loan. I spoke with the company and told them I only wanted 25000 to consolidate my debt to one payment and have it deducted from my bank account. At this time I was told that I was not approved and that they wanted to get me in their program to negotiate my debt. I told the woman that I was not interested because I was fully capable of paying my bills, I was looking for convenience. She kept saying that was what they were doing. I told her when I got the cards I signed and gave my word that I would pay my full debt. She said what did I care that the Banks sure didn't care about me.