Tower Loan Reviews

My name is Brian **. I came to your service couple days ago. Spoke to a woman named Christy and Miss Eve. I wanted to say that Christy and Ms Eve did awesome work by helping for any helping requested.

Do NOT everrrr get a loan from this company! They garnished my check and when I finished paying they are still trying to garnish for more money (which is illegal). They will harass you. They will argue with you when you know for a fact how much money you owe!

I got approved for a loan and received the merchandise. One month later I called the company to get the information so that I could simply pay my bill. They would not give me any information and told me that I could not pay my bill unless I gave them four references. I explained I don't have four references and they would not let me pay my bill or give me the information to do so elsewhere. Stay far away from this company if you want to be treated right. The manager called me names and I have all of this recorded. I have complaints lodged in four different places against him and this company. I should have read reviews before I purchased because they are all one star reviews. I would give zero if I could.

Do not ever go through Tower Loan in Joplin Mo for a loan. They are hateful and they lie. I paid my loan off in two payments and before that they called me and everyone else and harassed us every day 5to6 times a day. They threatened me to call their lawyer and sue me. That is why they have a one rating score. And no one is in the office except the workers because this company is no good and their interest rates are through the roof. These people are in for money not to help the customer. Think better than I did before you go through the headache with this company.

If you need money do not go to Tower loans!!, they are not worth the stress. They are not willing to work with payment dates and the interest is insane. They will not accept the loan payment if you can't pay the interest that they tag on for being even a few days late. I recently lost my job, not their problem, I know.. But you would think that if they want their money they would work with payment dates.. They call me and everybody I know a million times a day from different numbers.. They harass me.. I had one guy screaming at my son and trying to intimidate him and just recently they knocked on my door. Again, No amount of money is worth the harassment..

Unprofessional: Came to my door to collect a payment that I had already made and never once bothered to leave a voicemail that it did not go through. Not to mention the constant calling when the payment is not even due. How are we supposed to know what's going on when you don't leave voicemails and are calling all the time? It's not necessary at all. I would rather go to Mariner or Region. I have never encountered such an unprofessional experience in my life, such as showing up at my door when you are not communicating correctly.

The worst company to ever work with. They're not good people. None of the local branches treat people with respect. They Don't work with you. And they break the law by charging high amounts of interest. Please consider shutting this complete down.

I purchased a mower and the company used tower loans. I set up monthly payments at higher than monthly rate to have it paid off in less than a year. A few months into it I noticed my account wasn't being debited. They were not making payments, nor had anyone contacted me. I just went in and paid it off in full after reading reviews of other people being scammed with something like this happening and then being charged extra fees. It also would not let me login to my account to check the status.

This is one of the most incompetent "loan companies" in existence. I bought a 12X20 shed that was built on my property and financed by Tower Loan through the shed company. No experience with them, I just said fine. The shed was bought from a company operating in Louisiana, I live just across the border in Texas. After a short amount of time of making auto payments, they decided they would switch the account to a Texas based address without letting either me or the bank know. The autopay was declined, of course, because of errant information they were supplying.

Company upset called me 3-6 times daily after knowing about my bankruptcy. First Mya called, she was ok. Then SCOTT GOT ON THE PHONE and said, "I promise we gonna take everything you got." SCOTT was very threatening then he said, "It’s a promise we coming." I told them to contact my atty. The man very, very rude and threatening like he wanted to hurt me. Seriously that’s how he was talking like he really wanted to do damage telling me about my finances and what I’m buying and what I have again threats. Oh he said it’s a promise he’s coming after me. Watch out for those verbal threats from Scott

I used Tower Loan through a furniture company in June of 2023 and had no issues up until I moved states. Afterwards they harassed me constantly and contacted family that were not authorized to be contacted nor were their names on my account. I reached out to tower loan 2 weeks ago and requested a 10-day pay off quote to which the associate, Donovan informed me they cannot do that and I need to come in to get one. I informed him I moved to Oklahoma and I need it mailed or emailed to me. He was finally stated he would have a supervisor send it over. 2 weeks later he called due to a missed payment and I informed him I was waiting on the pay off quote. He said it was emailed and I asked him what the email was titled and the account that emailed it over and looked through my email entirely, including junk and was unable to find it.

A "1" is too high for this company. They are awful awful people. They not only harass you but they discuss your account with other people. I'm working towards filing a harassment suit against them. They have sued me. Adding 1700.00 in attorney fees. No warning and after I sent a partial payment. They know my situation and why I got behind but they don't care.

I'm not sure what is going on at Tower loan, but the left hand doesn't know what the right hand is doing. When I went into one of their locations to make my first payment, I told them I would like to set up automatic payments through my bank because I didn't want to drive to the office every month. They had no problem with that, so I signed all the autopay paperwork and left them a voided check. Every month, the payment has gone through my bank smoothly with no problems. But also, every month they call me to tell me that my payment is overdue! I finally talked to a manager, explained the situation, and she said she would put a note on my file that no one from the office was allowed to call me but her. Since then, they don't call me anymore, but now they send me "late notices" in the mail. Meanwhile, the payments continue to go through every month like clockwork and I've never had a late payment. Tower Loan really needs to get it together!

I don't advise anyone who needs a loan to go into this place. I borrowed money years ago. Now I'm working again and I got a letter from them saying they are taking my paychecks this summer to pay the loan.

I never knew I had a loan with with this company Tower; I bought furniture from Ashley and assumed it would be like with their credit card company. The first thing they say is a figure I suppose to owe which is wrong. I told them so and they said, "I have your signature and I will ruin your credit if you do not pay us the $3,500." First they do not have my signature that couch was canceled so they do not even know what is going on but decide to threaten me. My invoice says $2,745.00 NOOOO, NOOOO run from this company unless you want to be threatened and strong armed.

Please stay as far away from this business as you can. If you have a bad day or say something they don’t like and you are late on your payment. They will automatically take you to court for the full balance. They are not friendly nor helpful. Their Google reviews are not based on true experience. It is their friends doing the reviews.

Have paid off two loans twice now and both time early and they still final billed me for the rest of the interest on the contract. They use what they call rule 78, but even then I paid the loan 9 months early. STAY AWAY!

They check your credit which causes a ding in your score, never gives you a return call to say if you are approved or not, I had to make a call to the office only to find out. They never asked me if I wanted my score checked just proceeded to do it and when I called the lady said oh it was some underwriting company. If a person was in need of a loan they wouldn't help.

The experience from this company is horrible. The amount of harassment calls is unbelievable. 10 plus calls a day. I don't recommend this company to anyone. Rude and unprofessional. The Oakdale office is the worse.

I have made ZERO loan inquiries. Yet Tower Loan sent me a $6,004.00 check out of the blue. No application or approval process. I'm sorry, that's not advertising, that's entrapment! That's not all, cashing it means I agree to a 35.8% interest rate! Almost $3,000.00 on top of the $6,000.00, and that's if I can pay it off in 2 years. Like probably most others who received one of these I definitely could not pay it off in that amount of time so the interest total would be even higher!

I am NOT a customer of this company. One of their employees came to my house, about 10/ or so miles from town. This person drives into my carport and begins yelling out the window. Now, with all the shootings and robberies around here lately, I may exit my home with a firearm. This person could have stopped in the driveway and used the sidewalk like a normal person would. But, he decided it was better to drive into my carport and begin yelling out the window. My security system captured all of this. I sent an email to the company service, but don't know if they will do anything. They may want to teach their employees how approach someone's house. So, watch out if someone approaches your house. Be ready for a firefight, but it may be one of their idiots looking for someone else...

They are terrible with confidentiality. They will do whatever they feel is ok to obtain information. The most unethical place I have ever had to deal with. By no means will I ever be using them again. I am a private person and they went to people who were not a reference of mine. And began airing my business.

I got a notice in the mail that I was pre-approved for a $50,000 loan. I spoke with the company and told them I only wanted 25000 to consolidate my debt to one payment and have it deducted from my bank account. At this time I was told that I was not approved and that they wanted to get me in their program to negotiate my debt. I told the woman that I was not interested because I was fully capable of paying my bills, I was looking for convenience. She kept saying that was what they were doing. I told her when I got the cards I signed and gave my word that I would pay my full debt. She said what did I care that the Banks sure didn't care about me.

Pay day loans, “bad credit” all kinds of things that make you think, you won’t pull my credit. I didn’t see that coming. After submitting my app, I was declined in seconds. How can you advertise we work with people with bad credit it’s. I’m on disability and every pay day company won’t help me. I’m very disappointed. I needed that for my medical balance for spinal injections or I can’t have one on Monday. Thanks for nothing and pulling my credit. I’m ready to dispute this.

I will never get another loan from Tower Loan Natchitoches!!!! Number one you will never finish paying because of high interest rates. I have always had an open communication with the manager. When my bill was 8,000 and late we have always communicated. As soon as my bill dropped to 1,200. They started coming by my house harassing and threatening me. I have talked to others and have had that same problem. I will never have another loan with this company. I have called my lawyer and he can not believe and will be handling any harassments and threatening from here.

I got told I got approved for $2,500. So I filled out all the paperwork sent all the documents told me that my loan was going to be there 24 to 72 hours and I even called and they said most likely it'll be there by 5:00 p.m. today. Then oh about 4:15 shows up and get a email that says I was declined after filling out all the paperwork sending all the documents that they asked for telling me I was approved and it would be deposited then I get a denial. These people are clowns. I still have the copies of the emails, the approval and then a few hours later the denial. I don't even think that's legal.

I got a loan from them for furniture in 2020. Never late! They kept calling trying to get me to get extra money and I would refuse. Then all of sudden I started getting calls saying I’m late. I go there with receipts. They show where a payment was received late and I had to make a late fee. 3 months later same thing. So I asked them, "Are you intentionally holding my payments, just so you can credit them late so I would have to pay more. Because as you can see I’m making the payments and you are receiving them them on time." They got extremely mad and started cussing. So I asked him to explain why they are been credited late when you are receiving them on time.

Every single month I set up a payment to pay these people. I get paid twice a month and the way my bills are set up I pay them with my second check and like clockwork, I start getting calls. When will I pay, I tell a person then another one call the next day. I’m like, are you serious? I get talked to any kind of way. This last time a girl called and I said, "I will be setting up a payment for the next Tuesday." Well, she misunderstood and someone else called.

I took out a loan for my daughter to help her with a personal issue. She lost her job and was having trouble pay the loan. I called and asked if we could pay the interest on it and explained my situation. That technically it was my daughter's loan but in my name. I am on disability and can barely pay my own bills. They told me they didn’t do the pay the interest thing and that I needed to pay something by a certain date. They kept calling me, harassing my Mom, harassing my friend in Lake Charles. I called them once again and tried to explain my situation. Told them I couldn’t handle the stress right now. It’s the holidays, my son has been missing since Aug of 2014. That I was already fragile, to please stop I’m doing the best I can.

The people at Tower Loan are rude and and unprofessional. After my loan was paid in full in less than 90 days, Tower Loan reported to the credit report that I borrowed much more than I did. Tower Loan wanted me to put my car up for collateral. Because of the above reasons and more, I decided to take my business elsewhere. Tower Loan didn't want to take my final payment. I had to call about 4 times and they charged me more than I owed. Tower Loan won't update my credit report account to reflect paid on time x 3 months, and paid in full. I filed a dispute with the credit bureaus and Tower Loan still haven't updated my credit report. I was still approved through reputable and well established companies with much better terms. I didn't have to put my car up for collateral and the interest rate is less than half of what Tower Loan wanted to charge me. I, also, filed a review with the Better Business Bureau. Please, do your due diligence.