Tower Loan Reviews

Pay day loans, “bad credit” all kinds of things that make you think, you won’t pull my credit. I didn’t see that coming. After submitting my app, I was declined in seconds. How can you advertise we work with people with bad credit it’s. I’m on disability and every pay day company won’t help me. I’m very disappointed. I needed that for my medical balance for spinal injections or I can’t have one on Monday. Thanks for nothing and pulling my credit. I’m ready to dispute this.

I will never get another loan from Tower Loan Natchitoches!!!! Number one you will never finish paying because of high interest rates. I have always had an open communication with the manager. When my bill was 8,000 and late we have always communicated. As soon as my bill dropped to 1,200. They started coming by my house harassing and threatening me. I have talked to others and have had that same problem. I will never have another loan with this company. I have called my lawyer and he can not believe and will be handling any harassments and threatening from here.

I got told I got approved for $2,500. So I filled out all the paperwork sent all the documents told me that my loan was going to be there 24 to 72 hours and I even called and they said most likely it'll be there by 5:00 p.m. today. Then oh about 4:15 shows up and get a email that says I was declined after filling out all the paperwork sending all the documents that they asked for telling me I was approved and it would be deposited then I get a denial. These people are clowns. I still have the copies of the emails, the approval and then a few hours later the denial. I don't even think that's legal.

I got a loan from them for furniture in 2020. Never late! They kept calling trying to get me to get extra money and I would refuse. Then all of sudden I started getting calls saying I’m late. I go there with receipts. They show where a payment was received late and I had to make a late fee. 3 months later same thing. So I asked them, "Are you intentionally holding my payments, just so you can credit them late so I would have to pay more. Because as you can see I’m making the payments and you are receiving them them on time." They got extremely mad and started cussing. So I asked him to explain why they are been credited late when you are receiving them on time.

Every single month I set up a payment to pay these people. I get paid twice a month and the way my bills are set up I pay them with my second check and like clockwork, I start getting calls. When will I pay, I tell a person then another one call the next day. I’m like, are you serious? I get talked to any kind of way. This last time a girl called and I said, "I will be setting up a payment for the next Tuesday." Well, she misunderstood and someone else called.

I took out a loan for my daughter to help her with a personal issue. She lost her job and was having trouble pay the loan. I called and asked if we could pay the interest on it and explained my situation. That technically it was my daughter's loan but in my name. I am on disability and can barely pay my own bills. They told me they didn’t do the pay the interest thing and that I needed to pay something by a certain date. They kept calling me, harassing my Mom, harassing my friend in Lake Charles. I called them once again and tried to explain my situation. Told them I couldn’t handle the stress right now. It’s the holidays, my son has been missing since Aug of 2014. That I was already fragile, to please stop I’m doing the best I can.

The people at Tower Loan are rude and and unprofessional. After my loan was paid in full in less than 90 days, Tower Loan reported to the credit report that I borrowed much more than I did. Tower Loan wanted me to put my car up for collateral. Because of the above reasons and more, I decided to take my business elsewhere. Tower Loan didn't want to take my final payment. I had to call about 4 times and they charged me more than I owed. Tower Loan won't update my credit report account to reflect paid on time x 3 months, and paid in full. I filed a dispute with the credit bureaus and Tower Loan still haven't updated my credit report. I was still approved through reputable and well established companies with much better terms. I didn't have to put my car up for collateral and the interest rate is less than half of what Tower Loan wanted to charge me. I, also, filed a review with the Better Business Bureau. Please, do your due diligence.

I got a loan over 10 years ago with this place in Sikeston Mo. I fell on hard times and couldn't pay. Since then they have sued me and I got a 1900 loan. Know my court case online shows that amount as my judgment but when I got served the lawyer they used Schwartzkopf law office WROTE in a judgment interest of almost $9,000. Making me owe 10,000 not the 1900.00 and the garnishment is to be paid to that lawyer. Nowhere on Casenet does it show any interest amount to be paid only the 1900 judgment. I don't think this is legal at all.

This company has very bad values and the way they talk to you over the phone is uncalled for, one manager talked over me. And demanded I make one late payment by Friday or she was going to take me to court. Then used foul language the bword said I was making up excuses as to why I missed one payment and wouldn't have the money until the end of the month, will not work with you at all, and demand the money be paid or else. I have already paid back half my loan on a monthly basis but they don't understand I only make 11.15 an hour at my work, and only work twenty hours a week. I'm not full time and then they constantly call and harass my parents, call me at my own work place when I don't call them back at their command.

This is the worst possible place to do business with. These people, especially the management, have zero care, respect, professionalism, morals, and humanity. DO NOT use this business. By all means go somewhere else. Save yourself the headache.

I received a check in the mail and cashed it from Tower Loan. Since then I have had serious financial issues. I am a mom of 4 children and my youngest daughter was born with a rare blood disorder which requires multiple hospital stays, painful episodes, and many days of missed work for me. I can barely pay my rent. Mr. Ben ** from Zachary La tower loan (225-654-1539) initially came by my home a month ago. He told me he couldn't reach me via phone, so I provided him with the correct number.

These people changed my account number and service branch by themself. Since my first payment I went to the original branch at Schertz, TX, and set the autopay feature. They changed the account number without notify me and disabled the autopay feature without any notification. I received a mailed letter saying that I was behind my payment and adding $19.20 fee for late payment. I called the San Antonio branch and they just don't care about the changes that they made and the added charges, plus they make you to open an account on a online pay service that charges you an additional $2.95 per month. I ended paying $22.15 more per month because they arbitrarily, without my consent and without any notification changed my account branch and number. Scamming for extra money and forcing me to use their "online pay service" with another extra charge.

I have two accounts and only sign for one. You saying I owe one thing to CFPB but reporting something different. I’m getting a lawyer for this company. I know there are lawyers also doing wrong things. Don’t use them at all.

I had a small loan with Tower Loan and after many months of perfect payments they continued to call several times per month to say you have been approved for additional money. After several phone calls I called to inquire about a loan to repair my car for $600 with no change in payments. Once I got there and was reviewing the terms the payment amount had changed so I refused to sign and the representative got the manager to approve it at the same payment amount I was suppose to pay and added insurance that they said would not make a difference. I was told I was going to get $500 and then after I said I thought I was getting $600 so she said after talking again to the manager that I would get something like $597 with a new due date only. I was under the impression that I would keep my payments in the same pay range but that was not the case when I tried to pay them after calling to get new account number.

I received a call claiming that I had a check cashed in my name. I told them that there is no way I was in the city it was cashed because I am in school in a town hours away and can't spend time going back and forth for whatever amount they are telling me I cashed and owe due to me being busy and not needing a loan. Now that I told them it wasn't me and to mail me whatever they need to they are now threatening to sue cuz of the fraud they're trying to do in my name and claim that they can't send me anything to sign cuz its a legal document and they need my id which seems extremely sketchy.

Like many Americans, I ran into some struggles financially. One day, I received this check in the mail. It was from Tower Loan. I had just gotten a new job, but I didn't have any money saved up and I had expenses coming due soon. So I cashed the check with the expectation that I would be able to repay the loan. For context, I am dealing with the Rockford, IL branch specifically. Well, that didn't happen. I made the first payment, but then lost my job in some unfortunate circumstances. I became ill and cannot work anymore due to the nature and severity of my illness. I am also currently not eligible to draw disability benefits, as I have not gone through that process yet.

This company has been practicing Predatory Lending!!! Have taken advantage of poor, elderly folks in Mississippi (probably everywhere) with scare tactics and taking appliances, lawnmowers, TVs, and refrigerators as collateral!!! Needs to be investigated by the Consumer Financial Protection Bureau (CFPB)!!!

I am in the middle of filing Chapter 13 Bankruptcy. I have my 3rd meeting with my attorney this week. I was served at home this morning. I have given these people my attorney’s contact information at least 5 times. The manager (she) is rude, nasty, and uneducated about the laws. The staff is nice but do not know the laws. The manager told me that a bunch of people say that they are filing bankruptcy and don’t and that she would collect the money owed however possible. She also said that my bankruptcy was taking too long and that basically I was a liar. I reported her behavior and lack of knowledge to corporate headquarters. Honestly due to the violation of the laws my account should be paid in full.

I took a loan 3 months ago back in May 2021. I was in need of help, the job I had wasn’t helping me get by so I took a loan out with these people. Til I found something else. Worst mistake I have ever made… only took a 1,000 dollars. 2 weeks after I took the loan lost my job. I communicated with them to explain to them what’s going on. July rolls around had a good job. Started making my payments middle of july, this is were it all goes downhill.

Tower Loan does not help people, they hurt people. When you're in a bind, sometimes out of desperation you choose avenues that are wrong. I truly agree with everyone of the reviews I read. The company is heartless. The Bible says usury is wrong. These people are going to have to answer to God for their tactics against the poor and those who have no idea what the company will do even if you have a crisis, they laugh at you and say others are in the same boat. As a Veteran who served their country with honor, who has physical disabilities like a lot of good folks is now realizing the insanity of trying to pay off this company of a loan that has tripled because of their high interest. I now live on a government set income, they cannot touch me. My loan would have been paid off by now had the interest not been so high. Please never set foot in their office for any reason. You have been warned.

This is the worst loan company ever. I've had a loan with them for a little over 2 years, was always on time with payments up until a couple months ago. They started calling me at work, so I told them do not call me at work. Later that same day, they called me at work again, so I talked to the District Manager. He was really no help, just like Alexa and everyone else at the office, he just kept overtalking me about getting a payment. Wasn't too concerned at all about them violating my rights and calling me at work. Can't wait to be done with them, they actually called my job again about a week later. Then called to solicit additional funds after I caught the account up. What a joke.

Tower loan sent me an unsolicited loan in the form of a check, not a fake check but a real check! I had never heard of them before. They sent the check out in the midst of the Chinese virus and also a few weeks before Christmas. I cashed the check, that's on me, I was trying to survive what covid had done to our country... But again, I was stupid and cashed it. They ARE THE WORSE company I have ever had to deal with! They call people after I have asked them not to call (I have no idea how they got the numbers of relatives and friends). They treat you like a criminal and talk to you with so much disrespect it's appalling! They constantly spoof their phone number to make it look like it's coming from a different place, even a different state!

I have done business with Tower Loan for a few years. Although they are a ripoff I still did business with them lately. The Tower Loan of Ridgeland has all new employees. They has started harassing me for payments that was only a few days past the due. I had two accounts. I paid one off. I asked when was the payment due on my new account. She told me. I told her I would be by Monday. She said she would notated it so that I would not get a call the next day. I received a call. After that I received a text after that from the manager Anthony **. Called wanted to know about the text I replied to. Really rude screaming at me until the acting manager Raven ** got the phone and said I don't think he meant anything by what he said. It's a long story. My sight is not very well. I'm 64 years old. I'm confused as to how they hired a manger like that. He was not professional at all.

I finally received a settlement check after 4 1/2 years from the great flood of 2016. After carrying a very small second mortgage with what is now Tower Loan for 14 years, without a single late payment, and the balance at only $4k, the Hammond Louisiana office would only endorse the back of the settlement check if I would pay off this long and very high interest loan. Of course, they already received most all of the interest on the 15-year loan. The loan was originally taken out with Harrison Finance but sold out to Tower loan in recent years.

I have never dealt with a ruder more unprofessional company. I deal with the Anniston branch, and ALEX is the worst customer service/employee that I've ever seen. Extremely rude. Can't believe they are still in business.

I went to Tower Loan company in July of 2018 and was about to apply for a loan but they responded to me that their system was down and that it will be back up soon and asked if I would like to wait. I decided to wait. My children was with me and it was taking longer than expected for their system to come back up. I spoke to the lady that was working with me that I wasn't going to apply for a loan and that I was leaving. Well in September I went on Credit Karma to check on my credit report and notice that my score had dropped. I looked to find out why and notice that tower loan company did a inquiry on my credit report without my permission.

I received a check through the mail in Nov. 2019. I was use to doing business with Harrison Finance that was purchased by tower loan. I cashed the check from Nov, 2019. So I kept getting calls from tower loan that they had an extra $1000 if I needed it. Due to the Covid 19 I finally said ok after the 7th call in 2 weeks. The girl said I would just need to come in to sign papers and pick up check. I told her I was busy but would try.

I completed payment of 2 loans with Tower. The 2nd one refinanced an earlier original loan in 2013 and paid off in October of 2014. Paid in full. Closed current and reported as paid in full - there were late payments during the loan that were correctly reported. Suddenly on April 1 2020 they hit my credit report and tanked it 50 points. Then called attempting to collect on that debt with threats of legal action. I will obtain an attorney and I WILL proceed with legal action. I have worked very hard to restore my credit and this illegal, threatening action is absolutely despicable. I expect immediate reversal of their current actions against me and my credit report. Horrible company.

This place is the worst place to get a loan from. They still want their payments and my husband has gotten laid off from his job, because of this COVID - 19 virus. I know we were behind in our payments, before this COVID -19, but with all the late fees they charge you can never get them paid off.

Tower deserves a minus rating at the very least! I am in Springfield MO and I got a loan with them. I was paying my payments. I didn't find out until I started getting these late notices and I called them, that they had taken part of my payment as a late fee! I received no statement or no notice they were doing this. I called them and couldn't get any details. Finally I asked for an itemized statement. I received it and found out they had taken a late fee out of my last 4 payments! I called and a girl told me NO problem just pay a little extra each time and you will get that cleared up. So I did. They are still charging a late fee on their late fee charges!!

My dad had a couple accounts with this company. A personal loan and furniture financed through them. After he passed away I notified them of his passing. They insisted on picking up furniture that was not paid off. Which is fine. I did not have a problem with this. They show up to look at the furniture with no way to load it. No truck, no scheduling, nothing! So we delivered it to their office for them. They had nowhere to put it. It literally sat in their storefront. I provided them with the death certificate which should have close the account considering he had no estate, no executor, and nothing to put into probate.

If I was able to give Tower Loan of Houma a rating below 1, I would give them an even lower rating. I feel like I'm living in Purgatory dealing with these people. Originally got the $1200 loan through Harrison Finance in 2013. HF was very good good to me. They were understanding and worked with me if I needed it. 3 years ago, they stopped my payments while I was out on medical leave until I was back on my feet. While HF was amazing to work with, this loan was my biggest mistake next to marrying my first husband. TL took over HF while I was on med leave. I had no idea Tower Loan took over until they started calling wanting payment.

Tower Loan should get 0 stars!!! This place calls and calls even after I make my online payment saying we are behind but yet I pay twice in once month .. they are very unprofessional and I will never deal with this company again!! They are not only stalking us But our entire family!

I have never seen a company like this before. Yes I'm 3 payments behind but, that's because I was rushed to the hospital by ambulance then straight to emergency surgery on Oct.11. I was discharged from the hospital the week before Thanksgiving, and sent to Occupational & Physical therapy. I was discharged from both of them right before Christmas. They relentlessly harassed me calling several times a day even on Saturdays even when they knew I was in the hospital, they called my family, my friends it was horrible. Then someone else cashed a check that they sent me even though I told them I didn't want ANYTHING ELSE from them EVER.

Hello everyone, I took out 2 different loans with Tower Loan. They have been great to work with and have some awesome employees. They are professional and just great to deal with. They are careful about how much they loan you because they want to make sure you can pay back the loan. I live in Missouri so maybe the laws may be different for each state Tower Loan does business in. As far as I am concerned, they have been concerned about my financial matters in paying them back and have been very nice. They always worked with me and give me an extra ten to thirteen day leeway to send in my payment. They have never charged me extra for this service. If I miss a payment, then it must be because of a family emergency or death. There must be a reason and they will waive it for that month.

This company is extremely unprofessional and I have often wondered if they are stalking me! They have sent employees to my house and dropped off letters with my underage children. Most reputable companies send it certified mail! They have ran my credit report without my permission more than once. They never send statements and they refuse to take a partial payment unless you go to the actual store with a check or money order. I am almost afraid to go in the store in fear of losing a limb for payment. Some are extremely rude and have told me to avoid paying other personal bills which would interfere with my employment in order to pay them. They have not only harassed me but my employment. They call from several different numbers and the main boss that I have spoke with had me in tears, extremely rude and immediately ran a credit report without my consent, as soon as I made a payment arraignment, after we hung up the phone.

This loan company is horrible. They are very unprofessional when it comes to discussing your account. The workers call and harass you and your family. They want you to miss your payments and not pay so they can file a judgment against. They have ran my credit every month and when I called the manager stated he couldn't see my credit being ran that many times and that they ran it to see where I was currently working. That Is not true because they are garnishing my check from my job and they are still running my credit every month and nobody seems to have a good reason on why. The supervisor are just as rude as the workers.

My 85 year old sickly mother accepted a loan through Johnson's Furniture in Shreveport. 12 mos, no interest. Sounds good. Until you realize.... They don't send a statement. Ever! No way of telling when your payment is due, how much is owed or what your balance is. Their scheme is all about making you MISS payments so that you default on the no interest plan. I called and they specifically REFUSED to send a statement. At face value, this is fraud! And against an ailing senior citizen. Stunning that this business is allowed to conduct business. So long as Johnson Furniture is associated with this financier, my family will no longer do any business with them. And we will advise our network of friends to boycott them as well. It's repulsive!

I WENT TO BUY A USED GOLF CART AND THE GUY SAID, "WE HAVE 24 MO. SAME AS CASH, WHY USE YOUR MONEY. SOUNDS GOOD RIGHT." I signed the contract didn't notice that there was no # to contact them. They get good people with good credit and try to give them bad credit by making it difficult to pay them back so they can charge their fees. The contract did not have a account # on it, so I tried to call them and my payment on the contract is due soon but when I call them they said, "It has only been two weeks. You are not in the system yet". I hope by now you can see the big picture. Stay away from Tower Loan. If someone ask you to get free interest from Tower Loan, run!!!

Because of the managers at the airport store Blake and Thomas, I wish I could give this review a 0!!! Please read!!! Beware of this company and particularly the airport store. Find anyone other company this one!! I had an apparently resolvable issue, and I've never been talked to so rudely and ugly in my entire life as a 100% risk free customer.